Infrastructure Support Contracts

Infrastructure Support
UK

The median Infrastructure Support daily rate in the UK is £340 according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 530 647 775
Rank change year-on-year +117 +128 -150
Contract jobs requiring an Infrastructure Support 49 47 88
As % of all contract jobs advertised in the UK 0.12% 0.082% 0.100%
As % of the Job Titles category 0.12% 0.087% 0.10%
Number of daily rates quoted 43 31 55
10th Percentile £161 £136 £213
25th Percentile £263 £231 £274
Median daily rate (50th Percentile) £340 £400 £400
Median % change year-on-year -15.00% - +10.34%
75th Percentile £413 £463 £431
90th Percentile £500 £588 £575
UK excluding London median daily rate £340 £300 £290
% change year-on-year +13.33% +3.45% -10.77%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £10.29
UK excluding London median hourly rate - - £10.29
% change year-on-year - - -47.23%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,468 54,175 84,246
% of contract IT jobs with a recognized job title 92.79% 94.61% 95.40%
Number of daily rates quoted 25,716 37,826 59,224
10th Percentile £280 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £543 £525
Median % change year-on-year -3.23% +3.33% +8.47%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £489 £500 £475
% change year-on-year -2.20% +5.26% +11.76%
Number of hourly rates quoted 2,674 1,504 2,051
10th Percentile £12.83 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.82
Median hourly rate £36.50 £45.00 £23.91
Median % change year-on-year -18.89% +88.21% +6.27%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.90 £76.00 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +4.19%

Infrastructure Support
Job Vacancy Trend

Job postings that featured Infrastructure Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Infrastructure Support in the UK

Infrastructure Support
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Infrastructure Support.

Daily rate trend for Infrastructure Support in the UK

Infrastructure Support
Daily Rate Histogram

Daily rate distribution for jobs citing Infrastructure Support over the 6 months to 20 May 2024.

Daily rate histogram for Infrastructure Support in the UK

Infrastructure Support
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Infrastructure Support.

Hourly rate trend for Infrastructure Support in the UK

Infrastructure Support
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Infrastructure Support within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +107 32 £375 -6.25% 32
UK excluding London +49 29 £340 +13.33% 32
London +109 19 £385 -14.44% 10
Scotland +50 15 £340 +150.92% 8
Work from Home +111 9 £500 +11.11% 9
South East +23 8 £210 -64.26% 13
North of England +24 2 £188 -21.05% 3
Yorkshire +19 1 £215 -33.85% 3
West Midlands +18 1 £320 -8.57% 1
North West +15 1 £160 -54.29%
Midlands +14 1 £320 -8.57% 2
East of England +10 1 £250 -35.48% 1
South West +3 1 £300 -39.09% 5
Wales - 1 £350 -

Infrastructure Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 20 May 2024, Infrastructure Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Infrastructure Support in the job title.

1 34 (69.39%) Infrastructure Engineering
2 31 (63.27%) Windows
3 25 (51.02%) Microsoft
4 23 (46.94%) Active Directory
5 21 (42.86%) Windows Server
6 20 (40.82%) Security Cleared
7 19 (38.78%) SCCM
8 18 (36.73%) SC Cleared
9 17 (34.69%) Windows 10
10 16 (32.65%) Microsoft 365
11 14 (28.57%) VMware
12 13 (26.53%) Disaster Recovery
12 13 (26.53%) VMware Infrastructure
13 12 (24.49%) Citrix
13 12 (24.49%) Social Skills
13 12 (24.49%) Customer Service
14 11 (22.45%) ITIL
14 11 (22.45%) Firewall
15 10 (20.41%) Finance
15 10 (20.41%) Linux
15 10 (20.41%) SLA
15 10 (20.41%) WSUS
15 10 (20.41%) Azure
16 9 (18.37%) SQL Server
17 8 (16.33%) AWS
17 8 (16.33%) Red Hat Enterprise Linux
17 8 (16.33%) Windows Server 2019
18 7 (14.29%) ServiceNow
18 7 (14.29%) Windows 7
18 7 (14.29%) Network Management

Infrastructure Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.04%) SharePoint
Applications
1 3 (6.12%) Microsoft Office
2 1 (2.04%) Spreadsheet
Cloud Services
1 16 (32.65%) Microsoft 365
2 10 (20.41%) Azure
3 8 (16.33%) AWS
4 5 (10.20%) Entra ID
5 1 (2.04%) Google Sheets
5 1 (2.04%) OCI
Communications & Networking
1 11 (22.45%) Firewall
2 3 (6.12%) Network Security
2 3 (6.12%) SAN
2 3 (6.12%) WAN
3 2 (4.08%) DHCP
3 2 (4.08%) DNS
4 1 (2.04%) LAN
4 1 (2.04%) NAS
4 1 (2.04%) Structured Cabling
4 1 (2.04%) VPN
4 1 (2.04%) Wi-Fi
Database & Business Intelligence
1 9 (18.37%) SQL Server
2 1 (2.04%) Elasticsearch
2 1 (2.04%) MySQL
2 1 (2.04%) PostgreSQL
General
1 12 (24.49%) Social Skills
2 10 (20.41%) Finance
3 5 (10.20%) Organisational Skills
4 3 (6.12%) Banking
5 2 (4.08%) Public Sector
6 1 (2.04%) Retail
6 1 (2.04%) Telecoms
Miscellaneous
1 5 (10.20%) Clustering
1 5 (10.20%) Data Centre
2 2 (4.08%) Management Information System
3 1 (2.04%) Data Protection Act
3 1 (2.04%) Driving Licence
3 1 (2.04%) Fat Client
3 1 (2.04%) PKI
3 1 (2.04%) Public Cloud
3 1 (2.04%) Thin Client
Operating Systems
1 31 (63.27%) Windows
2 21 (42.86%) Windows Server
3 17 (34.69%) Windows 10
4 10 (20.41%) Linux
5 8 (16.33%) Red Hat Enterprise Linux
5 8 (16.33%) Windows Server 2019
6 7 (14.29%) Windows 7
7 5 (10.20%) Solaris
7 5 (10.20%) Windows Server 2016
8 3 (6.12%) Windows Server 2008
9 2 (4.08%) Windows Server 2012
10 1 (2.04%) Mac OS
10 1 (2.04%) Ubuntu
10 1 (2.04%) Windows XP
Processes & Methodologies
1 34 (69.39%) Infrastructure Engineering
2 13 (26.53%) Disaster Recovery
3 12 (24.49%) Customer Service
4 11 (22.45%) ITIL
5 7 (14.29%) Network Management
6 6 (12.24%) Virtual Infrastructure
7 5 (10.20%) Compliance Management
7 5 (10.20%) High Availability
7 5 (10.20%) Time Management
8 3 (6.12%) Open Source
8 3 (6.12%) Problem-Solving
9 2 (4.08%) Business Continuity
9 2 (4.08%) Deployment Automation
9 2 (4.08%) Patch Management
9 2 (4.08%) Project Management
9 2 (4.08%) Server Management
10 1 (2.04%) BCP
10 1 (2.04%) Business Continuity Planning
10 1 (2.04%) Configuration Management
10 1 (2.04%) Service Delivery
Programming Languages
1 3 (6.12%) SQL
2 2 (4.08%) PowerShell
Qualifications
1 20 (40.82%) Security Cleared
2 18 (36.73%) SC Cleared
3 7 (14.29%) Microsoft Certification
4 5 (10.20%) RHCE
5 4 (8.16%) MCP
5 4 (8.16%) MCSE
6 1 (2.04%) CCNA
6 1 (2.04%) CCNP
6 1 (2.04%) Cisco Certification
6 1 (2.04%) Degree
6 1 (2.04%) DV Cleared
Quality Assurance & Compliance
1 10 (20.41%) SLA
2 1 (2.04%) PMO
System Software
1 23 (46.94%) Active Directory
2 13 (26.53%) VMware Infrastructure
3 5 (10.20%) KVM
4 2 (4.08%) Hyper-V
4 2 (4.08%) VMware ESXi
5 1 (2.04%) BitLocker
5 1 (2.04%) Virtual Servers
5 1 (2.04%) XenApp
5 1 (2.04%) XenDesktop
Systems Management
1 19 (38.78%) SCCM
2 10 (20.41%) WSUS
3 2 (4.08%) vCenter Server
4 1 (2.04%) Active Directory Federation Services
4 1 (2.04%) Ansible
4 1 (2.04%) EMC NetWorker
4 1 (2.04%) McAfee ePO
4 1 (2.04%) Nessus
4 1 (2.04%) NetBackup
4 1 (2.04%) Red Hat Satellite
4 1 (2.04%) SCOM
4 1 (2.04%) ZABBIX
Vendors
1 25 (51.02%) Microsoft
2 14 (28.57%) VMware
3 12 (24.49%) Citrix
4 7 (14.29%) Red Hat
4 7 (14.29%) ServiceNow
5 6 (12.24%) Bloomberg
5 6 (12.24%) Refinitiv
6 2 (4.08%) Oracle
6 2 (4.08%) Veeam
7 1 (2.04%) 3PAR
7 1 (2.04%) Cisco
7 1 (2.04%) Dell
7 1 (2.04%) EMC
7 1 (2.04%) Google
7 1 (2.04%) HP
7 1 (2.04%) Juniper
7 1 (2.04%) McAfee
7 1 (2.04%) New Relic
7 1 (2.04%) Rackspace
7 1 (2.04%) Symantec