Senior IT Support Contracts

Senior IT Support
UK

The median Senior IT Support daily rate in the UK is £280 according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 593 702 821
Rank change year-on-year +109 +119 -125
Contract jobs requiring a Senior IT Support 7 14 42
As % of all contract jobs advertised in the UK 0.016% 0.024% 0.047%
As % of the Job Titles category 0.017% 0.025% 0.050%
Number of daily rates quoted 5 5 34
10th Percentile £213 £181 £193
25th Percentile £270 £200 £243
Median daily rate (50th Percentile) £280 £263 £260
Median % change year-on-year +6.67% +0.96% +56.39%
75th Percentile £305 £288 £388
90th Percentile £392 £328 -
UK excluding London median daily rate £280 £263 £375
% change year-on-year +6.67% -30.00% +125.56%
Number of hourly rates quoted 1 0 0
Median hourly rate £15.65 - -
UK excluding London median hourly rate £15.65 - -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,029 55,895 84,701
% of contract IT jobs with a recognized job title 92.75% 94.62% 95.46%
Number of daily rates quoted 26,060 39,048 59,505
10th Percentile £280 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,665 1,566 2,078
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.11 £15.72
Median hourly rate £36.50 £45.00 £23.60
Median % change year-on-year -18.89% +90.68% +4.89%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.50 £76.00 £63.75
UK excluding London median hourly rate £40.00 £42.00 £19.52
% change year-on-year -4.76% +115.16% +2.74%

Senior IT Support
Job Vacancy Trend

Job postings that featured Senior IT Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Senior IT Support in the UK

Senior IT Support
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Senior IT Support.

Daily rate trend for Senior IT Support in the UK

Senior IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing Senior IT Support over the 6 months to 5 May 2024.

Daily rate histogram for Senior IT Support in the UK

Senior IT Support
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Senior IT Support.

Hourly rate trend for Senior IT Support in the UK

Senior IT Support
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Senior IT Support within the UK over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +53 7 £280 +6.67% 21
England +116 6 £280 +6.67% 20
North of England +32 4 £275 - 6
North West +27 4 £275 - 2
Midlands +27 1 - - 5
West Midlands +21 1 - - 2
South West - 1 £450 -
Scotland - 1 - - 3

Senior IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 5 May 2024, Senior IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Senior IT Support in the job title.

1 6 (85.71%) Microsoft 365
2 5 (71.43%) Microsoft
3 4 (57.14%) SharePoint
3 4 (57.14%) Windows
3 4 (57.14%) Active Directory
4 3 (42.86%) Degree
4 3 (42.86%) ITIL
4 3 (42.86%) Adobe
4 3 (42.86%) Microsoft Certification
4 3 (42.86%) Windows 10
4 3 (42.86%) Social Skills
5 2 (28.57%) Collaborative Working
5 2 (28.57%) PRINCE2
5 2 (28.57%) Windows Server
5 2 (28.57%) Line Management
5 2 (28.57%) Adobe Creative Suite
5 2 (28.57%) OneDrive
5 2 (28.57%) Microsoft Intune
5 2 (28.57%) Windows Server 2012
5 2 (28.57%) Mobile Device Management
5 2 (28.57%) CCNA
5 2 (28.57%) Microsoft Exchange
5 2 (28.57%) MCSE
5 2 (28.57%) Video Conferencing
5 2 (28.57%) Cisco Certification
5 2 (28.57%) VMware
5 2 (28.57%) VMware Certified Professional (VCP)
6 1 (14.29%) Freedom of Information
6 1 (14.29%) MCDST
6 1 (14.29%) ISO/IEC 27001

Senior IT Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (57.14%) SharePoint
2 2 (28.57%) Microsoft Exchange
Applications
1 2 (28.57%) Adobe Creative Suite
2 1 (14.29%) Acrobat
Cloud Services
1 6 (85.71%) Microsoft 365
2 2 (28.57%) OneDrive
3 1 (14.29%) Azure
3 1 (14.29%) Power Platform
3 1 (14.29%) PowerApps
Communications & Networking
1 1 (14.29%) Firewall
General
1 3 (42.86%) Social Skills
2 1 (14.29%) Analytical Skills
2 1 (14.29%) Inclusion and Diversity
2 1 (14.29%) Public Sector
2 1 (14.29%) Telecoms
Miscellaneous
1 2 (28.57%) Video Conferencing
2 1 (14.29%) Cyber Defence
2 1 (14.29%) Data Protection Act
2 1 (14.29%) Driving Licence
2 1 (14.29%) Freedom of Information
2 1 (14.29%) Freedom of Information Act
2 1 (14.29%) Management Information System
2 1 (14.29%) NHS
Operating Systems
1 4 (57.14%) Windows
2 3 (42.86%) Windows 10
3 2 (28.57%) Windows Server
3 2 (28.57%) Windows Server 2012
4 1 (14.29%) Mac OS
Processes & Methodologies
1 3 (42.86%) ITIL
2 2 (28.57%) Collaborative Working
2 2 (28.57%) Line Management
2 2 (28.57%) Mobile Device Management
2 2 (28.57%) PRINCE2
3 1 (14.29%) Agile
3 1 (14.29%) Analytical Thinking
3 1 (14.29%) Business Development
3 1 (14.29%) Data Protection
3 1 (14.29%) Disaster Recovery
3 1 (14.29%) Ergonomics
3 1 (14.29%) Malware Detection/Protection
3 1 (14.29%) Mathematics
3 1 (14.29%) Project Delivery
3 1 (14.29%) Project Management
3 1 (14.29%) Project Planning
3 1 (14.29%) Service Management
Programming Languages
1 1 (14.29%) PowerShell
Qualifications
1 3 (42.86%) Degree
1 3 (42.86%) Microsoft Certification
2 2 (28.57%) CCNA
2 2 (28.57%) Cisco Certification
2 2 (28.57%) MCSE
2 2 (28.57%) VMware Certified Professional (VCP)
3 1 (14.29%) DBS Check
3 1 (14.29%) MCDST
3 1 (14.29%) MCP
Quality Assurance & Compliance
1 1 (14.29%) Cyber Essentials
1 1 (14.29%) ISO/IEC 27001
1 1 (14.29%) SLA
System Software
1 4 (57.14%) Active Directory
2 1 (14.29%) VMware Infrastructure
2 1 (14.29%) VMware Workstation
Systems Management
1 2 (28.57%) Microsoft Intune
2 1 (14.29%) SCCM
Vendors
1 5 (71.43%) Microsoft
2 3 (42.86%) Adobe
3 2 (28.57%) VMware