The table below looks at the statistics for MCDST in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited MCDST over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Microsoft Certified Desktop Support Technician (MCDST)
Rank 563 533 513
Rank change year-on-year
-30 -20
Contract jobs citing MCDST 44 45 51
As % of all contract IT jobs located in the UK 0.077% 0.087% 0.099%
As % of the Qualifications category 0.38% 0.51% 0.56%
Number of daily rates quoted 21 10 23
Average daily rate
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of your Daily Rate
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£128 £138 £110
Average daily rate % change year-on-year
-7.27% +25.00%
90% offered a daily rate of more than £110 £120 £90
10% offered a daily rate of more than £400 £208 £252
UK excluding London average daily rate £140 £135 £100
% change year-on-year
+3.70% +35.00%
Number of hourly rates quoted 6 9 7
Average hourly rate £16.07 £15.50 £13.50
Average hourly rate % change year-on-year
+3.64% +14.81%
90% offered a hourly rate of more than £13.25 £14.00 £11.20
10% offered a hourly rate of more than £18.50 £18.30 £17.07
UK excluding London average hourly rate £16.07 £14.00 £13.25
% change year-on-year
+14.75% +5.66%

The following table is for comparison with the above and provides statistics for the entire Qualifications category in contract jobs advertised across the UK.

Qualifications Category
UK
Contract IT job ads with a match in the
Qualifications category
11690 8879 9127
As % of all contract IT jobs located in the UK 20.49% 17.08% 17.78%
Number of daily rates quoted 6593 4997 4784
Average daily rate £385 £375 £375
Average daily rate % change year-on-year
+2.66% -
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £540 £530 £543
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 528 382 565
Average hourly rate £18.00 £18.00 £22.00
Average hourly rate % change year-on-year
- -18.18%
90% offered a hourly rate of more than £12.50 £11.50 £12.75
10% offered a hourly rate of more than £45.00 £40.00 £42.50
UK excluding London average hourly rate £19.50 £18.00 £22.50
% change year-on-year
+8.33% -20.00%

MCDST
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing MCDST within the UK as a proportion of the total demand within the Qualifications category.

MCDST Jobs Demand Trend in the UK

MCDST
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing MCDST within the UK.

MCDST Daily Rate Trend in the UK

MCDST
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing MCDST within the UK over the 3 months to 21 November 2014.

MCDST Daily Rate Histogram in the UK

MCDST
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing MCDST within the UK.

MCDST Hourly Rate Trend in the UK

MCDST
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing MCDST within the UK over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 43 £128 -1.92% 11
London 0 21 £128 -7.27% 6
South East -15 8 £160 +6.66%
North West 0 6 £425 - 1
City of London +8 5 £258 - 2
East of England -19 5 £110 -8.33% 1
Manchester - 4 £413 - 1
Southampton - 3 £160 -
Hampshire - 3 £160 -
Surrey - 3 - -
West Yorkshire -1 2 £130 - 1
Yorkshire -10 2 £130 - 1
Leeds -10 2 £130 - 1
Cambridge - 2 £110 -
Cambridgeshire - 2 £110 - 1
Cheshire +14 1 - -
Scotland -10 1 - -
Bristol -16 1 £150 -
South West -33 1 £150 -
Hertfordshire - 1 - -
Norfolk - - - -
South Yorkshire - - - -
Tyne and Wear - - - - 1
Wales - - - - 2
West Midlands - - - - 1
North East - - - - 1
South Wales - - - - 1
Andover - - - -
Birmingham - - - -
Cardiff - - - - 1

MCDST
Top 30 Related IT Skills

For the 6 months to 21 November 2014, IT contractor jobs within the UK citing MCDST also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited MCDST.

1 80 (100.00%) Microsoft Certification
2 65 (81.25%) Microsoft
3 62 (77.50%) Windows
4 49 (61.25%) MS Office
5 41 (51.25%) MCSE
5 41 (51.25%) Windows 7
6 33 (41.25%) MCP
7 30 (37.50%) Active Directory
8 29 (36.25%) ITIL
9 27 (33.75%) Blackberry
10 24 (30.00%) Citrix
11 22 (27.50%) MCITP
12 20 (25.00%) MS Excel
13 18 (22.50%) Windows Vista
14 17 (21.25%) MCSA
15 15 (18.75%) SharePoint
15 15 (18.75%) MS Exchange
16 14 (17.50%) Windows XP
16 14 (17.50%) Blackberry Enterprise Server
16 14 (17.50%) Wireless
17 13 (16.25%) Internet
17 13 (16.25%) DNS
17 13 (16.25%) DHCP
18 12 (15.00%) TCP/IP
18 12 (15.00%) SLA
18 12 (15.00%) EPoS
18 12 (15.00%) Thin Client
18 12 (15.00%) Fat Client
19 11 (13.75%) A+ Certification
19 11 (13.75%) HP

MCDST
Top Related IT Skills by Category

For the 6 months to 21 November 2014, IT contractor jobs within the UK citing MCDST also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited MCDST. Up to 20 skills are shown per category.

Application Platforms
1 15 (18.75%) SharePoint
1 15 (18.75%) MS Exchange
2 14 (17.50%) Blackberry Enterprise Server
3 5 (6.25%) Exchange Server 2007
4 3 (3.75%) Exchange Server 2010
4 3 (3.75%) CMS
5 1 (1.25%) Lync
Applications
1 49 (61.25%) MS Office
2 20 (25.00%) MS Excel
Communications & Networking
1 14 (17.50%) Wireless
2 13 (16.25%) DHCP
2 13 (16.25%) DNS
2 13 (16.25%) Internet
3 12 (15.00%) TCP/IP
4 10 (12.50%) FTP
5 8 (10.00%) WAN
6 6 (7.50%) VPN
6 6 (7.50%) Firewall
7 5 (6.25%) LAN
8 4 (5.00%) Network Security
9 2 (2.50%) IP Telephony
9 2 (2.50%) WLAN
9 2 (2.50%) Wi-Fi
9 2 (2.50%) Extranet
9 2 (2.50%) DMZ
9 2 (2.50%) Intranet
10 1 (1.25%) 3G
10 1 (1.25%) ADSL
10 1 (1.25%) Broadband
Database & Business Intelligence
1 3 (3.75%) SQL Server
2 2 (2.50%) SQL Server 2005
2 2 (2.50%) SQL Server 2008
3 1 (1.25%) Relational Database
3 1 (1.25%) RDBMS
General
1 7 (8.75%) Finance
2 5 (6.25%) Law
3 4 (5.00%) Local Government
4 3 (3.75%) Legal
5 1 (1.25%) Banking
5 1 (1.25%) Marketing
5 1 (1.25%) Telecoms
Job Titles
1 30 (37.50%) Analyst
2 17 (21.25%) Support Analyst
3 15 (18.75%) Support Engineer
3 15 (18.75%) Desktop Support
4 12 (15.00%) Help Desk Support
5 11 (13.75%) Field Engineer
5 11 (13.75%) Field Service Engineer
6 10 (12.50%) Help Desk Analyst
6 10 (12.50%) Service Analyst
6 10 (12.50%) Service Desk Analyst
6 10 (12.50%) Help Desk Support Analyst
7 8 (10.00%) 1st Line Support Analyst
7 8 (10.00%) 1st Line Support
8 7 (8.75%) IT Support
9 5 (6.25%) Project Engineer
9 5 (6.25%) Security Manager
9 5 (6.25%) Network Security Manager
9 5 (6.25%) Desktop Engineer
9 5 (6.25%) Network Manager
9 5 (6.25%) Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.25%) ODBC
Miscellaneous
1 27 (33.75%) Blackberry
2 12 (15.00%) EPoS
2 12 (15.00%) Thin Client
2 12 (15.00%) Fat Client
3 10 (12.50%) Smartphone
3 10 (12.50%) Smartcard
4 9 (11.25%) Video Conferencing
5 6 (7.50%) Management Information System
6 5 (6.25%) Handset
7 4 (5.00%) iPad
8 2 (2.50%) Analytical Skills
9 1 (1.25%) Data Structures
9 1 (1.25%) iPhone
9 1 (1.25%) PDA
9 1 (1.25%) Data Protection Act
9 1 (1.25%) Computer Science
9 1 (1.25%) Life Science
9 1 (1.25%) Replication
9 1 (1.25%) AS400
9 1 (1.25%) NHS
Operating Systems
1 62 (77.50%) Windows
2 41 (51.25%) Windows 7
3 18 (22.50%) Windows Vista
4 14 (17.50%) Windows XP
5 8 (10.00%) Android
6 4 (5.00%) Apple iOS
7 3 (3.75%) Windows Server 2008
8 2 (2.50%) Linux
9 1 (1.25%) Windows 2000
9 1 (1.25%) Windows Mobile
9 1 (1.25%) Windows Server 2012
Processes & Methodologies
1 29 (36.25%) ITIL
2 8 (10.00%) Service Management
3 6 (7.50%) Time Management
3 6 (7.50%) Asset Management
4 5 (6.25%) Incident Management
5 3 (3.75%) ITSM
5 3 (3.75%) Practice Management
5 3 (3.75%) Document Management
5 3 (3.75%) Mobile Device Management
5 3 (3.75%) People Management
6 2 (2.50%) Problem Management
7 1 (1.25%) Manual Testing
7 1 (1.25%) Investment Management
7 1 (1.25%) Change Management
7 1 (1.25%) Line Management
7 1 (1.25%) Automated Testing
7 1 (1.25%) Performance Management
7 1 (1.25%) QMS
7 1 (1.25%) Data Protection
7 1 (1.25%) ITIL V3
Programming Languages
1 1 (1.25%) SQL
Qualifications
1 80 (100.00%) Microsoft Certification
2 41 (51.25%) MCSE
3 33 (41.25%) MCP
4 22 (27.50%) MCITP
5 17 (21.25%) MCSA
6 11 (13.75%) A+ Certification
7 10 (12.50%) MCTS
7 10 (12.50%) Security Cleared
8 9 (11.25%) Cisco Certification
8 9 (11.25%) CCNA
9 5 (6.25%) CCDP
9 5 (6.25%) CCNP
9 5 (6.25%) CCIP
9 5 (6.25%) ACSA
9 5 (6.25%) IBM Certification
9 5 (6.25%) RHCE
9 5 (6.25%) ACSP
9 5 (6.25%) RHCSA
10 4 (5.00%) ITIL Certification
11 3 (3.75%) MOS
Quality Assurance & Compliance
1 12 (15.00%) SLA
2 5 (6.25%) ISO/IEC 27001
3 1 (1.25%) QA
3 1 (1.25%) PCI DSS
System Software
1 30 (37.50%) Active Directory
2 4 (5.00%) VMware Infrastructure
3 1 (1.25%) Hyper-V
3 1 (1.25%) XenApp
3 1 (1.25%) Terminal Services
Systems Management
1 6 (7.50%) SCCM
2 5 (6.25%) OVSD
2 5 (6.25%) OpenView
3 4 (5.00%) Norton AntiVirus
4 3 (3.75%) Systems Management Server (SMS)
5 1 (1.25%) Backup Exec
Vendors
1 65 (81.25%) Microsoft
2 24 (30.00%) Citrix
3 11 (13.75%) Cisco
3 11 (13.75%) HP
4 10 (12.50%) Reuters
4 10 (12.50%) Bloomberg
4 10 (12.50%) McAfee
4 10 (12.50%) CQG
5 8 (10.00%) Apple
6 6 (7.50%) Sophos
7 5 (6.25%) Dell
7 5 (6.25%) EMC
7 5 (6.25%) IBM
7 5 (6.25%) Panasonic
8 4 (5.00%) VMware
8 4 (5.00%) Avaya
8 4 (5.00%) Red Hat
8 4 (5.00%) Symantec
9 3 (3.75%) Mitel
9 3 (3.75%) LANDesk
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