The table below looks at the statistics for Incident Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 104 83 88
Rank change year-on-year
-21 +5
Contract jobs citing Incident Management 27 34 16
As % of all contract IT jobs located in the West Midlands 1.01% 1.44% 0.91%
As % of the Processes & Methodologies category 1.37% 2.02% 1.29%
Number of daily rates quoted 7 14 14
Average daily rate
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of your Daily Rate
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£350 £360 £143
Average daily rate % change year-on-year
-2.84% +152.80%
90% offered a daily rate of more than £211 £295 £90
10% offered a daily rate of more than £420 £650 £264
UK excluding London average daily rate £325 £330 £275
% change year-on-year
-1.51% +20.00%
Number of hourly rates quoted 6 3 1
Average hourly rate £16.25 £17.30 £11.76
Average hourly rate % change year-on-year
-6.06% +47.17%
UK excluding London average hourly rate £15.00 £18.50 £13.25
% change year-on-year
-18.91% +39.62%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1972 1685 1240
As % of all contract IT jobs located in the West Midlands 73.58% 71.49% 70.18%
Number of daily rates quoted 1188 884 584
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £263 £250 £220
10% offered a daily rate of more than £525 £490 £500
UK excluding London average daily rate £390 £375 £360
% change year-on-year
+4.00% +4.16%
Number of hourly rates quoted 103 98 86
Average hourly rate £29.00 £32.00 £37.80
Average hourly rate % change year-on-year
-9.37% -15.34%
UK excluding London average hourly rate £30.50 £30.75 £32.00
% change year-on-year
-0.81% -3.90%

Incident Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the West Midlands region.

Incident Management Daily Rate Trend in the West Midlands

Incident Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the West Midlands region over the 3 months to 1 May 2015.

Incident Management Daily Rate Histogram in the West Midlands

Incident Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the West Midlands region.

Incident Management Hourly Rate Trend in the West Midlands

Incident Management
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the West Midlands region over the 3 months to 1 May 2015.

Incident Management Hourly Rate Histogram in the West Midlands

Incident Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -4 13 £365 -43.84% 8
Coventry +5 3 - -
Warwickshire -1 2 - - 3
Shropshire -14 1 - - 1
Solihull - 1 - - 2
Herefordshire - 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 May 2015, IT contractor jobs across the West Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 32 (55.17%) ITIL
2 15 (25.86%) Windows
3 12 (20.69%) Microsoft
3 12 (20.69%) Problem Management
4 11 (18.97%) Root Cause Analysis
5 9 (15.52%) QA
5 9 (15.52%) Cisco
6 7 (12.07%) Service Delivery
6 7 (12.07%) WAN
6 7 (12.07%) Security Cleared
7 6 (10.34%) Analytical Skills
7 6 (10.34%) LAN
7 6 (10.34%) SLA
7 6 (10.34%) Remedy
7 6 (10.34%) Service Management
8 5 (8.62%) Agile Software Development
8 5 (8.62%) Firewall
8 5 (8.62%) MVC
8 5 (8.62%) Scrum
8 5 (8.62%) CheckPoint
8 5 (8.62%) CCNP
8 5 (8.62%) Cisco Certification
8 5 (8.62%) .NET
8 5 (8.62%) C#
8 5 (8.62%) JavaScript
8 5 (8.62%) MS Office
8 5 (8.62%) Visual Studio
8 5 (8.62%) ASP.NET
8 5 (8.62%) Team Foundation Server
8 5 (8.62%) ASP.NET MVC

Incident Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 1 May 2015, IT contractor jobs across the West Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.90%) MS Exchange
2 1 (1.72%) SharePoint
2 1 (1.72%) SharePoint 2010
Applications
1 5 (8.62%) MS Office
2 2 (3.45%) MS Excel
Business Applications
1 1 (1.72%) assyst
1 1 (1.72%) Remedy ITSM
1 1 (1.72%) Remedy AR System
Cloud Services
1 3 (5.17%) Office 365
2 1 (1.72%) Cloud Computing
Communications & Networking
1 7 (12.07%) WAN
2 6 (10.34%) LAN
3 5 (8.62%) Firewall
4 4 (6.90%) OSPF
5 3 (5.17%) BIG-IP
5 3 (5.17%) Cisco Nexus
5 3 (5.17%) F5 BIG-IP LTM
5 3 (5.17%) F5 BIG-IP GTM
5 3 (5.17%) Cisco ASA
6 2 (3.45%) Network Security
6 2 (3.45%) TCP/IP
6 2 (3.45%) VPN
6 2 (3.45%) 3G
6 2 (3.45%) MPLS
7 1 (1.72%) Wireless
7 1 (1.72%) 2G
7 1 (1.72%) BGP
7 1 (1.72%) DSLAM
7 1 (1.72%) DSL
7 1 (1.72%) EIGRP
Database & Business Intelligence
1 2 (3.45%) SQL Server
1 2 (3.45%) Data Warehouse
2 1 (1.72%) SQL Server Reporting Services
2 1 (1.72%) SQL Server 2005
2 1 (1.72%) SQL Server Integration Services
2 1 (1.72%) SQL Server Analysis Services
Development Applications
1 5 (8.62%) Visual Studio
1 5 (8.62%) Team Foundation Server
General
1 4 (6.90%) Telecoms
2 2 (3.45%) Local Government
2 2 (3.45%) Finance
2 2 (3.45%) Manufacturing
3 1 (1.72%) Automotive
3 1 (1.72%) Banking
3 1 (1.72%) French Language
Job Titles
1 19 (32.76%) Analyst
2 9 (15.52%) Service Analyst
2 9 (15.52%) Service Desk Analyst
3 8 (13.79%) Support Analyst
4 6 (10.34%) Support Engineer
4 6 (10.34%) Incident Manager
5 5 (8.62%) Web Developer
5 5 (8.62%) Network Engineer
5 5 (8.62%) Developer
5 5 (8.62%) Incident Analyst
6 4 (6.90%) Senior Incident Analyst
6 4 (6.90%) Major Incident Manager
6 4 (6.90%) Project Officer
6 4 (6.90%) Service Manager
6 4 (6.90%) Senior Analyst
6 4 (6.90%) Senior Support Analyst
6 4 (6.90%) Project Support Officer
7 3 (5.17%) Network Support
7 3 (5.17%) Operations Analyst
7 3 (5.17%) Network Support Engineer
Libraries, Frameworks & Software Standards
1 5 (8.62%) .NET
1 5 (8.62%) ASP.NET
1 5 (8.62%) ASP.NET MVC
1 5 (8.62%) jQuery
2 3 (5.17%) CSS
3 1 (1.72%) Software Packaging
Miscellaneous
1 6 (10.34%) Analytical Skills
2 2 (3.45%) Statistics
2 2 (3.45%) Life Science
2 2 (3.45%) User Experience
3 1 (1.72%) Replication
3 1 (1.72%) Blackberry
3 1 (1.72%) iPhone
3 1 (1.72%) Telematics
Operating Systems
1 15 (25.86%) Windows
2 5 (8.62%) Windows Server 2012
3 4 (6.90%) Windows 7
3 4 (6.90%) Windows XP
4 1 (1.72%) UNIX
4 1 (1.72%) Windows 8
4 1 (1.72%) Windows Server 2008
Processes & Methodologies
1 32 (55.17%) ITIL
2 12 (20.69%) Problem Management
3 11 (18.97%) Root Cause Analysis
4 7 (12.07%) Service Delivery
5 6 (10.34%) Service Management
6 5 (8.62%) Agile Software Development
6 5 (8.62%) MVC
6 5 (8.62%) Scrum
6 5 (8.62%) Time Management
7 4 (6.90%) Continuous Improvement
7 4 (6.90%) Migration
7 4 (6.90%) Stakeholder Management
7 4 (6.90%) Change Management
8 3 (5.17%) Network Design
8 3 (5.17%) Project Management
8 3 (5.17%) WAN Optimisation
8 3 (5.17%) Network Monitoring
9 2 (3.45%) Business Continuity
9 2 (3.45%) ITIL V3
10 1 (1.72%) ITSM
Programming Languages
1 5 (8.62%) C#
1 5 (8.62%) JavaScript
2 1 (1.72%) SQL
2 1 (1.72%) T-SQL
2 1 (1.72%) PowerShell
Qualifications
1 7 (12.07%) Security Cleared
2 5 (8.62%) CCNP
2 5 (8.62%) Cisco Certification
3 4 (6.90%) SC Cleared
3 4 (6.90%) CCNA
4 2 (3.45%) BC Cleared
5 1 (1.72%) ISEB Practitioner
5 1 (1.72%) CCIP
5 1 (1.72%) ITIL Certification
5 1 (1.72%) ISEB
5 1 (1.72%) Degree
Quality Assurance & Compliance
1 9 (15.52%) QA
2 6 (10.34%) SLA
3 3 (5.17%) ISO 9001
System Software
1 3 (5.17%) Active Directory
2 2 (3.45%) VMware Infrastructure
3 1 (1.72%) ProxySG
3 1 (1.72%) vSphere
Systems Management
1 2 (3.45%) FortiGate
2 1 (1.72%) Backup Exec
2 1 (1.72%) CiscoWorks
Vendors
1 12 (20.69%) Microsoft
2 9 (15.52%) Cisco
3 6 (10.34%) Remedy
4 5 (8.62%) CheckPoint
5 4 (6.90%) F5
5 4 (6.90%) Blue Coat
6 3 (5.17%) McAfee
6 3 (5.17%) Fortinet
7 2 (3.45%) BMC
7 2 (3.45%) Citrix
7 2 (3.45%) VMware
8 1 (1.72%) Cramer
8 1 (1.72%) BT
8 1 (1.72%) Salesforce.com
8 1 (1.72%) Lotus
8 1 (1.72%) Alcatel-Lucent
8 1 (1.72%) IBM
8 1 (1.72%) HP
8 1 (1.72%) Oracle
8 1 (1.72%) SolarWinds