The table below looks at the statistics for Incident Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Incident Management
Rank 119 101 85
Rank change year-on-year
-18 -16
Contract jobs citing Incident Management 31 17 41
As % of all contract IT jobs located in the West Midlands 0.94% 0.69% 1.62%
As % of the Processes & Methodologies category 1.17% 0.90% 2.13%
Number of daily rates quoted 18 9 23
Median daily rate £375 £325 £350
Median daily rate % change year-on-year
+15.38% -7.14%
90% offered a daily rate of more than £237 £210 £170
10% offered a daily rate of more than £467 £438 £423
UK excluding London median daily rate £287 £325 £315
% change year-on-year
-11.71% +3.02%
Number of hourly rates quoted 3 3 1
Median hourly rate £11.80 £15.00 £15.00
Median hourly rate % change year-on-year
-21.33% -
UK excluding London median hourly rate £16.50 £16.50 £16.50
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2642 1893 1929
As % of all contract IT jobs located in the West Midlands 80.52% 76.58% 76.31%
Number of daily rates quoted 1570 1132 1018
Median daily rate £400 £390 £370
Median daily rate % change year-on-year
+2.56% +5.40%
90% offered a daily rate of more than £250 £270 £223
10% offered a daily rate of more than £545 £550 £501
UK excluding London median daily rate £400 £396 £375
% change year-on-year
+1.01% +5.60%
Number of hourly rates quoted 65 91 131
Median hourly rate £21.50 £28.50 £27.50
Median hourly rate % change year-on-year
-24.56% +3.63%
90% offered a hourly rate of more than £13.00 £12.35 £13.00
10% offered a hourly rate of more than £40.00 £42.50 £42.00
UK excluding London median hourly rate £30.00 £32.54 £25.00
% change year-on-year
-7.80% +30.16%

Incident Management
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the West Midlands region.

Incident Management Daily Rate Trend in the West Midlands

Incident Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the West Midlands region over the 3 months to 25 August 2016.

Incident Management Daily Rate Histogram in the West Midlands

Incident Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the West Midlands region.

Incident Management Hourly Rate Trend in the West Midlands

Incident Management
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the West Midlands region over the 3 months to 25 August 2016.

Incident Management Hourly Rate Histogram in the West Midlands

Incident Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +12 8 £413 +17.85% 1
Birmingham -14 6 £325 +49.78% 6
Warwickshire -7 4 £160 -67.17% 5
Coventry - 3 £375 - 3
Dudley - 3 £100 -
Shropshire - 2 £501 - 1
Kingswinford - 1 £310 -
Solihull - 1 £270 - 1
West Bromwich - 1 - - 1
Herefordshire - 1 £450 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 25 August 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Incident Management.

1 31 (50.00%) ITIL
2 23 (37.10%) Windows
3 13 (20.97%) Microsoft
4 12 (19.35%) Service Delivery
5 11 (17.74%) Problem Management
5 11 (17.74%) Windows 7
6 9 (14.52%) Service Management
6 9 (14.52%) SLA
7 8 (12.90%) Cisco
7 8 (12.90%) Windows XP
8 7 (11.29%) SQL Server
8 7 (11.29%) CCNP
8 7 (11.29%) Cisco Certification
8 7 (11.29%) Firewall
8 7 (11.29%) ITIL V3
8 7 (11.29%) Continuous Improvement
8 7 (11.29%) Data Centre
8 7 (11.29%) Remote Desktop
9 6 (9.68%) Windows Server
9 6 (9.68%) Change Management
9 6 (9.68%) Stakeholder Management
9 6 (9.68%) Active Directory
10 5 (8.06%) Remedy
10 5 (8.06%) MS Excel
10 5 (8.06%) LAN
10 5 (8.06%) Disaster Recovery
11 4 (6.45%) Load Balancing
11 4 (6.45%) Root Cause Analysis
11 4 (6.45%) Performance Tuning
11 4 (6.45%) Analytical Skills

Incident Management
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.23%) SharePoint
2 1 (1.61%) Exchange Server 2013
2 1 (1.61%) MS Exchange
2 1 (1.61%) Oracle Workflow
2 1 (1.61%) Skype for Business
Applications
1 5 (8.06%) MS Excel
2 3 (4.84%) MS Office
Business Applications
1 1 (1.61%) Remedy ITSM
Cloud Services
1 3 (4.84%) SaaS
2 1 (1.61%) Amazon AWS
2 1 (1.61%) Google Drive
2 1 (1.61%) Microsoft Azure
Communications & Networking
1 7 (11.29%) Firewall
1 7 (11.29%) Remote Desktop
2 5 (8.06%) LAN
3 3 (4.84%) MPLS
3 3 (4.84%) SAN
3 3 (4.84%) WAN
3 3 (4.84%) Wi-Fi
3 3 (4.84%) WLAN
4 2 (3.23%) DHCP
4 2 (3.23%) DNS
4 2 (3.23%) OSPF
4 2 (3.23%) VoIP
4 2 (3.23%) VPN
4 2 (3.23%) Wireless
5 1 (1.61%) FTP
5 1 (1.61%) HTTP
5 1 (1.61%) HTTPS
5 1 (1.61%) LDAP
5 1 (1.61%) SMTP
5 1 (1.61%) TCP/IP
Database & Business Intelligence
1 7 (11.29%) SQL Server
2 1 (1.61%) DataStage
General
1 3 (4.84%) Marketing
2 1 (1.61%) Back Office
2 1 (1.61%) Finance
2 1 (1.61%) German Language
2 1 (1.61%) Manufacturing
Job Titles
1 12 (19.35%) Analyst
2 6 (9.68%) Network Engineer
2 6 (9.68%) Service Manager
3 5 (8.06%) Incident Manager
3 5 (8.06%) Service Analyst
3 5 (8.06%) Service Desk Analyst
4 4 (6.45%) 2nd Line Support
4 4 (6.45%) Cisco Engineer
4 4 (6.45%) Cisco Network Engineer
5 3 (4.84%) 2nd Line Service Desk Analyst
5 3 (4.84%) Change Manager
5 3 (4.84%) Developer
5 3 (4.84%) Support Analyst
5 3 (4.84%) Technical Analyst
5 3 (4.84%) Technical Support
5 3 (4.84%) Technical Support Analyst
6 2 (3.23%) Change and Release Manager
6 2 (3.23%) Head of Service Delivery
6 2 (3.23%) Juniper Engineer
6 2 (3.23%) SC Cleared Network Engineer
Libraries, Frameworks & Software Standards
1 3 (4.84%) .NET
1 3 (4.84%) ADO.NET
1 3 (4.84%) ASP.NET
1 3 (4.84%) HTML
1 3 (4.84%) HTML5
1 3 (4.84%) Middleware
1 3 (4.84%) WCF
1 3 (4.84%) WPF
Miscellaneous
1 7 (11.29%) Data Centre
2 4 (6.45%) Analytical Skills
3 3 (4.84%) Economics
3 3 (4.84%) Private Cloud
4 2 (3.23%) Management Information System
4 2 (3.23%) Smartphone
5 1 (1.61%) Blackberry
5 1 (1.61%) BYOD
5 1 (1.61%) CMDB
5 1 (1.61%) Mobile App
5 1 (1.61%) NHS
5 1 (1.61%) RSA SecurID
5 1 (1.61%) SCADA
5 1 (1.61%) Security Operations Centre
5 1 (1.61%) Smart Meter
5 1 (1.61%) Virtual Team
Operating Systems
1 23 (37.10%) Windows
2 11 (17.74%) Windows 7
3 8 (12.90%) Windows XP
4 6 (9.68%) Windows Server
5 4 (6.45%) Linux
5 4 (6.45%) Mac OS X
5 4 (6.45%) Unix
6 3 (4.84%) Android
6 3 (4.84%) MVS
7 2 (3.23%) Apple iOS
7 2 (3.23%) Windows Server 2008
7 2 (3.23%) Windows Server 2012
Processes & Methodologies
1 31 (50.00%) ITIL
2 12 (19.35%) Service Delivery
3 11 (17.74%) Problem Management
4 9 (14.52%) Service Management
5 7 (11.29%) Continuous Improvement
5 7 (11.29%) ITIL V3
6 6 (9.68%) Change Management
6 6 (9.68%) Stakeholder Management
7 5 (8.06%) Disaster Recovery
8 4 (6.45%) Load Balancing
8 4 (6.45%) Performance Tuning
8 4 (6.45%) Project Management
8 4 (6.45%) Root Cause Analysis
9 3 (4.84%) Change Control
9 3 (4.84%) Data Modelling
9 3 (4.84%) High Availability
9 3 (4.84%) ITSM
9 3 (4.84%) Migration
9 3 (4.84%) Programme Management
9 3 (4.84%) SOA
Programming Languages
1 4 (6.45%) SQL
2 3 (4.84%) C#
2 3 (4.84%) C++
2 3 (4.84%) PowerShell
2 3 (4.84%) T-SQL
Qualifications
1 7 (11.29%) CCNP
1 7 (11.29%) Cisco Certification
2 4 (6.45%) CCVP
2 4 (6.45%) Microsoft Certification
3 3 (4.84%) A+ Certification
3 3 (4.84%) MCITP
3 3 (4.84%) MCTS
3 3 (4.84%) Security Cleared
4 2 (3.23%) CCIE
4 2 (3.23%) Degree
4 2 (3.23%) SC Cleared
5 1 (1.61%) CISSP
5 1 (1.61%) DV Cleared
5 1 (1.61%) HNC
5 1 (1.61%) ITIL Certification
Quality Assurance & Compliance
1 9 (14.52%) SLA
2 2 (3.23%) QA
3 1 (1.61%) Data Quality
3 1 (1.61%) HMG Security Policy Framework
3 1 (1.61%) ISO/IEC 27001
3 1 (1.61%) PCI DSS
System Software
1 6 (9.68%) Active Directory
2 1 (1.61%) DFS Replication
2 1 (1.61%) Snort
2 1 (1.61%) Virtual Machines
Systems Management
1 1 (1.61%) Microsoft Data Protection Manager
1 1 (1.61%) SCCM
1 1 (1.61%) SCDPM
1 1 (1.61%) SCOM
1 1 (1.61%) SCOrch
1 1 (1.61%) SCSM
1 1 (1.61%) SCVMM
1 1 (1.61%) WSUS
Vendors
1 13 (20.97%) Microsoft
2 8 (12.90%) Cisco
3 5 (8.06%) Remedy
4 4 (6.45%) Juniper
5 3 (4.84%) ServiceNow
6 2 (3.23%) Blue Coat
6 2 (3.23%) Brocade
6 2 (3.23%) CheckPoint
7 1 (1.61%) Apple
7 1 (1.61%) BMC
7 1 (1.61%) CA
7 1 (1.61%) Citrix
7 1 (1.61%) Cognos
7 1 (1.61%) Google
7 1 (1.61%) IBM
7 1 (1.61%) Intel Security
7 1 (1.61%) Oracle
7 1 (1.61%) SAP
7 1 (1.61%) Sun
7 1 (1.61%) TOWER Software