The table below looks at the statistics for Incident Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Incident Management
Rank 89 82 66
Rank change year-on-year
-7 -16
Contract jobs citing Incident Management 35 31 40
As % of all contract IT jobs located in the West Midlands 1.39% 1.40% 1.91%
As % of the Processes & Methodologies category 1.73% 2.01% 2.59%
Number of daily rates quoted 19 15 18
Average daily rate £425 £190 £325
Average daily rate % change year-on-year
+123.68% -41.53%
90% offered a daily rate of more than £168 £117 £208
10% offered a daily rate of more than £534 £402 £420
UK excluding London average daily rate £325 £336 £318
% change year-on-year
-3.34% +5.90%
Number of hourly rates quoted 6 6 2
Average hourly rate £10.91 £12.00 £10.75
Average hourly rate % change year-on-year
-9.12% +11.62%
90% offered a hourly rate of more than £10.18 £11.50 £9.35
10% offered a hourly rate of more than £14.54 £14.75 £12.15
UK excluding London average hourly rate £16.50 £14.25 £16.50
% change year-on-year
+15.78% -13.63%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2023 1544 1542
As % of all contract IT jobs located in the West Midlands 80.37% 69.90% 73.67%
Number of daily rates quoted 1143 891 842
Average daily rate £408 £375 £350
Average daily rate % change year-on-year
+8.66% +7.14%
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 57 99 78
Average hourly rate £20.00 £26.00 £36.50
Average hourly rate % change year-on-year
-23.07% -28.76%
90% offered a hourly rate of more than £11.06 £11.50 £12.00
10% offered a hourly rate of more than £42.50 £37.50 £155.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Incident Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the West Midlands region.

Incident Management Daily Rate Trend in the West Midlands

Incident Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the West Midlands region over the 3 months to 8 February 2016.

Incident Management Daily Rate Histogram in the West Midlands

Incident Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the West Midlands region.

Incident Management Hourly Rate Trend in the West Midlands

Incident Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -8 14 £265 +30.86% 1
Coventry +3 7 £413 +87.50% 3
Warwickshire +2 2 - -
Shropshire - 2 £400 -
Worcestershire - 1 £425 - 3
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 8 February 2016, IT contractor jobs across the West Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 24 (48.00%) ITIL
2 20 (40.00%) Windows
3 14 (28.00%) Problem Management
4 11 (22.00%) Windows 7
4 11 (22.00%) SLA
4 11 (22.00%) Microsoft
4 11 (22.00%) Finance
5 10 (20.00%) ITIL V3
6 9 (18.00%) Line Management
7 7 (14.00%) Firewall
7 7 (14.00%) DNS
7 7 (14.00%) Windows XP
8 6 (12.00%) Active Directory
8 6 (12.00%) Service Delivery
8 6 (12.00%) Remote Desktop
9 5 (10.00%) Mobile App
9 5 (10.00%) Apple iOS
9 5 (10.00%) Security Cleared
9 5 (10.00%) Change Management
9 5 (10.00%) Service Management
9 5 (10.00%) Project Management
9 5 (10.00%) Workflow
9 5 (10.00%) Citrix
9 5 (10.00%) Blackberry
10 4 (8.00%) Mac OS X
10 4 (8.00%) Cisco Certification
10 4 (8.00%) VPN
10 4 (8.00%) CCNP
10 4 (8.00%) VoIP
10 4 (8.00%) Cisco

Incident Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 8 February 2016, IT contractor jobs across the West Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.00%) IBM Notes
2 2 (4.00%) Blackberry Enterprise Server
2 2 (4.00%) MS Exchange
2 2 (4.00%) SAS
3 1 (2.00%) Exchange Server 2010
3 1 (2.00%) Exchange Server 2013
3 1 (2.00%) IBM Domino
3 1 (2.00%) IIS
3 1 (2.00%) Oracle Workflow
Applications
1 4 (8.00%) MS Office
2 3 (6.00%) MS Excel
3 2 (4.00%) MS PowerPoint
4 1 (2.00%) Acrobat
Business Applications
1 1 (2.00%) HFM
1 1 (2.00%) Oracle EBS
1 1 (2.00%) Oracle EBS R12
1 1 (2.00%) Oracle Financials
1 1 (2.00%) SunGard GMI
Cloud Services
1 1 (2.00%) IBM PureFlex
Communications & Networking
1 7 (14.00%) DNS
1 7 (14.00%) Firewall
2 6 (12.00%) Remote Desktop
3 4 (8.00%) Junos
3 4 (8.00%) VoIP
3 4 (8.00%) VPN
4 3 (6.00%) MPLS
4 3 (6.00%) WAN
5 2 (4.00%) ADSL
5 2 (4.00%) Internet
5 2 (4.00%) LAN
5 2 (4.00%) TCP/IP
6 1 (2.00%) BIG-IP
6 1 (2.00%) DHCP
6 1 (2.00%) FTP
6 1 (2.00%) HTTP
6 1 (2.00%) Intrusion Detection
6 1 (2.00%) SAN
6 1 (2.00%) SMTP
6 1 (2.00%) Wireless
Database & Business Intelligence
1 1 (2.00%) Oracle BI Publisher
1 1 (2.00%) Oracle Database
1 1 (2.00%) Oracle Database 10g
1 1 (2.00%) Oracle Database 11g
1 1 (2.00%) Oracle Database 12c
1 1 (2.00%) Oracle Reports
General
1 11 (22.00%) Finance
2 3 (6.00%) Retail
3 2 (4.00%) Banking
4 1 (2.00%) Back Office
4 1 (2.00%) Billing
4 1 (2.00%) Financial Institution
4 1 (2.00%) Investment Banking
Job Titles
1 11 (22.00%) Analyst
2 7 (14.00%) Support Engineer
3 5 (10.00%) Service Analyst
4 4 (8.00%) 2nd Line Support
4 4 (8.00%) Incident Manager
4 4 (8.00%) IT Engineer
4 4 (8.00%) IT Support
4 4 (8.00%) IT Support Engineer
4 4 (8.00%) Network Engineer
4 4 (8.00%) Service Desk Analyst
5 3 (6.00%) Cisco Engineer
5 3 (6.00%) Cisco Network Engineer
5 3 (6.00%) Cisco VoIP Engineer
5 3 (6.00%) Problem Manager
5 3 (6.00%) Service Manager
5 3 (6.00%) VoIP Engineer
6 2 (4.00%) Computer Operator
6 2 (4.00%) Head of Service Management
6 2 (4.00%) ITIL Manager
6 2 (4.00%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (4.00%) ISPF
2 1 (2.00%) XML
Miscellaneous
1 5 (10.00%) Blackberry
1 5 (10.00%) Mobile App
2 4 (8.00%) SecurID
3 3 (6.00%) IVR
4 2 (4.00%) Analytical Skills
4 2 (4.00%) Driving Licence
4 2 (4.00%) Mainframe
4 2 (4.00%) Statistics
5 1 (2.00%) BYOD
5 1 (2.00%) CMDB
5 1 (2.00%) Data Centre
5 1 (2.00%) Derivative
5 1 (2.00%) Foreign Exchange (FX)
5 1 (2.00%) Management Information System
5 1 (2.00%) NHS
5 1 (2.00%) Security Operations Centre
5 1 (2.00%) Smart Meter
Operating Systems
1 20 (40.00%) Windows
2 11 (22.00%) Windows 7
3 7 (14.00%) Windows XP
4 5 (10.00%) Apple iOS
5 4 (8.00%) Mac OS X
6 3 (6.00%) Android
6 3 (6.00%) Unix
7 2 (4.00%) BlackBerry OS
7 2 (4.00%) Linux
7 2 (4.00%) Windows Server
8 1 (2.00%) Solaris
8 1 (2.00%) Windows 2000
8 1 (2.00%) Windows 8
8 1 (2.00%) Windows Server 2003
8 1 (2.00%) Windows Server 2008
8 1 (2.00%) Windows Server 2012
8 1 (2.00%) Windows Vista
Processes & Methodologies
1 24 (48.00%) ITIL
2 14 (28.00%) Problem Management
3 10 (20.00%) ITIL V3
4 9 (18.00%) Line Management
5 6 (12.00%) Service Delivery
6 5 (10.00%) Change Management
6 5 (10.00%) Project Management
6 5 (10.00%) Service Management
6 5 (10.00%) Workflow
7 4 (8.00%) Coaching
7 4 (8.00%) Continuous Improvement
8 3 (6.00%) Disaster Recovery
8 3 (6.00%) Network Design
8 3 (6.00%) Root Cause Analysis
9 2 (4.00%) Configuration Management
9 2 (4.00%) Load Balancing
9 2 (4.00%) Migration
9 2 (4.00%) SIEM
9 2 (4.00%) Stakeholder Management
9 2 (4.00%) Trend Analysis
Programming Languages
1 4 (8.00%) SQL
2 2 (4.00%) Java
2 2 (4.00%) JCL
3 1 (2.00%) Perl
3 1 (2.00%) PL/SQL
3 1 (2.00%) PowerShell
3 1 (2.00%) Python
3 1 (2.00%) Shell Script
Qualifications
1 5 (10.00%) Security Cleared
2 4 (8.00%) CCNP
2 4 (8.00%) Cisco Certification
3 3 (6.00%) ITIL Certification
4 1 (2.00%) Degree
4 1 (2.00%) MCP
4 1 (2.00%) Microsoft Certification
4 1 (2.00%) SC Cleared
Quality Assurance & Compliance
1 11 (22.00%) SLA
2 2 (4.00%) QA
System Software
1 6 (12.00%) Active Directory
2 2 (4.00%) Job Entry Subsystem
2 2 (4.00%) Time Sharing Option
3 1 (2.00%) Oracle RAC
3 1 (2.00%) VMware Infrastructure
3 1 (2.00%) vSphere
Systems Management
1 3 (6.00%) Systems Management Server (SMS)
2 2 (4.00%) OpenView
2 2 (4.00%) ServiceCenter
3 1 (2.00%) Norton AntiVirus
3 1 (2.00%) Oracle RMAN
3 1 (2.00%) SCCM
Vendors
1 11 (22.00%) Microsoft
2 5 (10.00%) Citrix
3 4 (8.00%) Cisco
3 4 (8.00%) IBM
3 4 (8.00%) VMware
4 3 (6.00%) HP
4 3 (6.00%) Lotus
4 3 (6.00%) MobileIron
5 2 (4.00%) Acronis
5 2 (4.00%) Adobe
5 2 (4.00%) Intel
5 2 (4.00%) Intel Security
5 2 (4.00%) Juniper
5 2 (4.00%) Oracle
6 1 (2.00%) Altiris
6 1 (2.00%) Blue Coat
6 1 (2.00%) Brocade
6 1 (2.00%) Dell
6 1 (2.00%) F5
6 1 (2.00%) Fortinet
West Midlands
ECS
Salary: Negotiable
Posted: 3 days ago