The table below looks at the statistics for Incident Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 86 85 89
Rank change year-on-year
-1 +4
Contract jobs citing Incident Management 30 25 20
As % of all contract IT jobs located in the West Midlands 1.17% 1.14% 1.08%
As % of the Processes & Methodologies category 1.64% 1.62% 1.53%
Number of daily rates quoted 10 5 13
Average daily rate
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£333 £410 £175
Average daily rate % change year-on-year
-18.78% +134.28%
90% offered a daily rate of more than £183 £296 £90
10% offered a daily rate of more than £423 £420 £286
UK excluding London average daily rate £325 £330 £300
% change year-on-year
-1.51% +10.00%
Number of hourly rates quoted 4 4 5
Average hourly rate £14.25 £17.03 £33.00
Average hourly rate % change year-on-year
-16.29% -48.40%
90% offered a hourly rate of more than £10.05 £11.33 £20.25
10% offered a hourly rate of more than £17.05 £26.19 £33.60
UK excluding London average hourly rate £14.00 £17.30 £13.25
% change year-on-year
-19.07% +30.56%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1832 1544 1307
As % of all contract IT jobs located in the West Midlands 71.56% 70.47% 70.76%
Number of daily rates quoted 1057 794 625
Average daily rate £388 £375 £330
Average daily rate % change year-on-year
+3.33% +13.63%
90% offered a daily rate of more than £260 £250 £220
10% offered a daily rate of more than £547 £480 £500
UK excluding London average daily rate £396 £375 £363
% change year-on-year
+5.60% +3.44%
Number of hourly rates quoted 100 80 118
Average hourly rate £29.00 £32.00 £33.00
Average hourly rate % change year-on-year
-9.37% -3.03%
90% offered a hourly rate of more than £13.04 £10.00 £15.25
10% offered a hourly rate of more than £40.00 £155.00 £37.80
UK excluding London average hourly rate £31.44 £27.50 £32.00
% change year-on-year
+14.32% -14.06%

Incident Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the West Midlands region.

Incident Management Daily Rate Trend in the West Midlands

Incident Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the West Midlands region over the 3 months to 27 March 2015.

Incident Management Daily Rate Histogram in the West Midlands

Incident Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the West Midlands region.

Incident Management Hourly Rate Trend in the West Midlands

Incident Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -1 19 £375 - 6
Coventry +5 4 £220 -
Warwickshire -3 1 - - 2
Shropshire -16 1 - -
Solihull - 1 - - 3
Walsall - - - -
Dudley - - - -
Staffordshire - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 March 2015, IT contractor jobs across the West Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 39 (60.94%) ITIL
2 17 (26.56%) Windows
3 14 (21.88%) Problem Management
4 11 (17.19%) Microsoft
5 10 (15.63%) Remedy
5 10 (15.63%) Security Cleared
5 10 (15.63%) Root Cause Analysis
6 9 (14.06%) Cisco
6 9 (14.06%) MS Office
7 8 (12.50%) SLA
7 8 (12.50%) QA
8 7 (10.94%) SC Cleared
8 7 (10.94%) MS Exchange
8 7 (10.94%) WAN
9 6 (9.38%) LAN
9 6 (9.38%) Active Directory
9 6 (9.38%) Service Delivery
9 6 (9.38%) Change Management
9 6 (9.38%) Time Management
9 6 (9.38%) Analytical Skills
10 5 (7.81%) Remedy ITSM
10 5 (7.81%) Firewall
10 5 (7.81%) ITSM
10 5 (7.81%) Service Management
10 5 (7.81%) Banking
10 5 (7.81%) CCNP
10 5 (7.81%) Cisco Certification
10 5 (7.81%) CheckPoint
11 4 (6.25%) CCNA
11 4 (6.25%) Windows XP

Incident Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 March 2015, IT contractor jobs across the West Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (10.94%) MS Exchange
2 3 (4.69%) Exchange Server 2003
2 3 (4.69%) BizTalk Server
3 1 (1.56%) SharePoint 2010
3 1 (1.56%) SharePoint
Applications
1 9 (14.06%) MS Office
2 2 (3.13%) MS Excel
Business Applications
1 5 (7.81%) Remedy ITSM
2 1 (1.56%) Remedy AR System
2 1 (1.56%) assyst
Cloud Services
1 3 (4.69%) Office 365
2 1 (1.56%) Cloud Computing
Communications & Networking
1 7 (10.94%) WAN
2 6 (9.38%) LAN
3 5 (7.81%) Firewall
4 4 (6.25%) OSPF
5 3 (4.69%) Cisco Nexus
5 3 (4.69%) F5 BIG-IP LTM
5 3 (4.69%) F5 BIG-IP GTM
5 3 (4.69%) Cisco ASA
5 3 (4.69%) BIG-IP
6 2 (3.13%) TCP/IP
6 2 (3.13%) VPN
6 2 (3.13%) 3G
6 2 (3.13%) MPLS
6 2 (3.13%) Network Security
7 1 (1.56%) DMVPN
7 1 (1.56%) xDSL
7 1 (1.56%) 4G
7 1 (1.56%) LTE
7 1 (1.56%) LLU
7 1 (1.56%) 2G
Database & Business Intelligence
1 2 (3.13%) Data Warehouse
1 2 (3.13%) SQL Server
2 1 (1.56%) SQL Server Analysis Services
2 1 (1.56%) SQL Server Reporting Services
2 1 (1.56%) SQL Server 2005
2 1 (1.56%) SQL Server Integration Services
Development Applications
1 4 (6.25%) Visual Studio
1 4 (6.25%) Team Foundation Server
General
1 5 (7.81%) Banking
2 3 (4.69%) Telecoms
2 3 (4.69%) Finance
3 2 (3.13%) Manufacturing
3 2 (3.13%) Local Government
4 1 (1.56%) French Language
4 1 (1.56%) Investment Banking
4 1 (1.56%) Front Office
Job Titles
1 25 (39.06%) Analyst
2 12 (18.75%) Service Analyst
2 12 (18.75%) Service Desk Analyst
3 11 (17.19%) Support Analyst
4 7 (10.94%) Incident Manager
5 5 (7.81%) Incident Analyst
5 5 (7.81%) Desktop Support Analyst
5 5 (7.81%) Desktop Analyst
5 5 (7.81%) Support Engineer
5 5 (7.81%) Network Engineer
5 5 (7.81%) Desktop Support
5 5 (7.81%) Developer
6 4 (6.25%) Senior Support Analyst
6 4 (6.25%) Service Manager
6 4 (6.25%) Senior Analyst
6 4 (6.25%) Web Developer
6 4 (6.25%) Major Incident Manager
6 4 (6.25%) Senior Incident Analyst
7 3 (4.69%) Project Officer
7 3 (4.69%) Network Support Engineer
Libraries, Frameworks & Software Standards
1 4 (6.25%) ASP.NET
1 4 (6.25%) .NET
1 4 (6.25%) jQuery
1 4 (6.25%) ASP.NET MVC
2 3 (4.69%) CSS
3 1 (1.56%) Software Packaging
Miscellaneous
1 6 (9.38%) Analytical Skills
2 2 (3.13%) Statistics
2 2 (3.13%) Life Science
2 2 (3.13%) User Experience
3 1 (1.56%) iPhone
3 1 (1.56%) Blackberry
Operating Systems
1 17 (26.56%) Windows
2 4 (6.25%) Windows XP
2 4 (6.25%) Windows Server 2008
2 4 (6.25%) Windows 7
2 4 (6.25%) Windows Server 2012
3 3 (4.69%) Windows Server 2003
4 2 (3.13%) UNIX
5 1 (1.56%) Windows 8
5 1 (1.56%) Linux
Processes & Methodologies
1 39 (60.94%) ITIL
2 14 (21.88%) Problem Management
3 10 (15.63%) Root Cause Analysis
4 6 (9.38%) Service Delivery
4 6 (9.38%) Change Management
4 6 (9.38%) Time Management
5 5 (7.81%) ITSM
5 5 (7.81%) Service Management
6 4 (6.25%) Migration
6 4 (6.25%) Stakeholder Management
6 4 (6.25%) Scrum
6 4 (6.25%) MVC
6 4 (6.25%) Network Design
6 4 (6.25%) Agile Software Development
6 4 (6.25%) Continuous Improvement
7 3 (4.69%) WAN Optimisation
7 3 (4.69%) Network Monitoring
7 3 (4.69%) Release Management
7 3 (4.69%) Project Management
8 2 (3.13%) ITIL V3
Programming Languages
1 4 (6.25%) C#
1 4 (6.25%) JavaScript
2 1 (1.56%) PowerShell
2 1 (1.56%) SQL
2 1 (1.56%) T-SQL
Qualifications
1 10 (15.63%) Security Cleared
2 7 (10.94%) SC Cleared
3 5 (7.81%) CCNP
3 5 (7.81%) Cisco Certification
4 4 (6.25%) CCNA
5 3 (4.69%) MCSE
5 3 (4.69%) Microsoft Certification
6 2 (3.13%) BC Cleared
7 1 (1.56%) Degree
7 1 (1.56%) ISEB Practitioner
7 1 (1.56%) CCIP
7 1 (1.56%) ISEB
Quality Assurance & Compliance
1 8 (12.50%) SLA
1 8 (12.50%) QA
2 2 (3.13%) ISO 9001
System Software
1 6 (9.38%) Active Directory
2 2 (3.13%) VMware Infrastructure
3 1 (1.56%) vSphere
3 1 (1.56%) ProxySG
Systems Management
1 2 (3.13%) FortiGate
2 1 (1.56%) Backup Exec
2 1 (1.56%) CiscoWorks
Vendors
1 11 (17.19%) Microsoft
2 10 (15.63%) Remedy
3 9 (14.06%) Cisco
4 5 (7.81%) CheckPoint
5 4 (6.25%) Blue Coat
5 4 (6.25%) F5
6 3 (4.69%) Fortinet
6 3 (4.69%) McAfee
7 2 (3.13%) Citrix
7 2 (3.13%) BMC
7 2 (3.13%) Oracle
7 2 (3.13%) VMware
8 1 (1.56%) ServiceNow
8 1 (1.56%) SolarWinds
8 1 (1.56%) BT
8 1 (1.56%) Cramer
8 1 (1.56%) Sybase
8 1 (1.56%) IBM
8 1 (1.56%) Sun
8 1 (1.56%) HP
West Midlands
Jumar Solutions
Rate: £301 per annum
Posted: 24 days ago