The table below looks at the statistics for Incident Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 24 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
Incident Management
Rank 114 98 75
Rank change year-on-year
-16 -23
Contract jobs citing Incident Management 28 23 46
As % of all contract IT jobs located in the West Midlands 0.93% 0.96% 1.95%
As % of the Processes & Methodologies category 1.13% 1.26% 2.55%
Number of daily rates quoted 15 13 25
Median daily rate £310 £350 £351
Median daily rate % change year-on-year
-11.42% -0.14%
90% offered a daily rate of more than £111 £163 £294
10% offered a daily rate of more than £470 £420 £560
UK excluding London median daily rate £300 £350 £300
% change year-on-year
-14.28% +16.66%
Number of hourly rates quoted 5 4 1
Median hourly rate £11.80 £15.75 £14.50
Median hourly rate % change year-on-year
-25.07% +8.62%
UK excluding London median hourly rate £16.50 £15.00 £17.50
% change year-on-year
+10.00% -14.28%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2471 1823 1805
As % of all contract IT jobs located in the West Midlands 81.88% 76.21% 76.61%
Number of daily rates quoted 1476 1147 980
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £250 £250 £250
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 55 72 125
Median hourly rate £24.00 £26.25 £35.00
Median hourly rate % change year-on-year
-8.57% -25.00%
90% offered a hourly rate of more than £13.00 £15.70 £13.50
10% offered a hourly rate of more than £39.00 £41.10 £37.80
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Incident Management
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the West Midlands region.

Incident Management Daily Rate Trend in the West Midlands

Incident Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the West Midlands region over the 3 months to 24 June 2016.

Incident Management Daily Rate Histogram in the West Midlands

Incident Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the West Midlands region.

Incident Management Hourly Rate Trend in the West Midlands

Incident Management
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the West Midlands region over the 3 months to 24 June 2016.

Incident Management Hourly Rate Histogram in the West Midlands

Incident Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 24 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -6 9 £295 -15.71% 5
Warwickshire -10 3 £425 -12.82% 2
Staffordshire - 3 £300 - 1
Worcestershire - 2 £350 -
Coventry -5 1 £129 - 3
Shropshire -33 1 - - 1
Dudley - 1 £100 -
Kingswinford - 1 £310 -
Solihull - 1 £270 - 1
West Bromwich - 1 - - 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 June 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Incident Management.

1 31 (46.27%) ITIL
2 21 (31.34%) Windows
3 19 (28.36%) ITIL V3
4 17 (25.37%) SLA
5 15 (22.39%) Cisco
5 15 (22.39%) Microsoft
6 14 (20.90%) Windows 7
7 13 (19.40%) Line Management
7 13 (19.40%) CCNP
7 13 (19.40%) Cisco Certification
8 10 (14.93%) Project Management
8 10 (14.93%) Problem Management
9 9 (13.43%) Active Directory
9 9 (13.43%) MPLS
9 9 (13.43%) Windows XP
9 9 (13.43%) VoIP
10 8 (11.94%) Windows Server
11 7 (10.45%) Root Cause Analysis
11 7 (10.45%) Analytical Skills
11 7 (10.45%) Remote Desktop
11 7 (10.45%) MS Excel
11 7 (10.45%) Finance
11 7 (10.45%) CCVP
11 7 (10.45%) Service Management
12 6 (8.96%) Firewall
12 6 (8.96%) SQL
12 6 (8.96%) SQL Server
12 6 (8.96%) Data Centre
13 5 (7.46%) Apple iOS
13 5 (7.46%) Continuous Improvement

Incident Management
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.99%) MS Exchange
2 1 (1.49%) Blackberry Enterprise Server
2 1 (1.49%) Exchange Server 2010
2 1 (1.49%) Exchange Server 2013
2 1 (1.49%) IIS
2 1 (1.49%) Oracle Workflow
2 1 (1.49%) SharePoint
Applications
1 7 (10.45%) MS Excel
2 4 (5.97%) MS Office
3 1 (1.49%) MS PowerPoint
Business Applications
1 1 (1.49%) HFM
1 1 (1.49%) Oracle EBS
1 1 (1.49%) Oracle EBS R12
1 1 (1.49%) Oracle Financials
1 1 (1.49%) Remedy ITSM
1 1 (1.49%) SunGard GMI
Cloud Services
1 1 (1.49%) Google Drive
1 1 (1.49%) SaaS
Communications & Networking
1 9 (13.43%) MPLS
1 9 (13.43%) VoIP
2 7 (10.45%) Remote Desktop
3 6 (8.96%) Firewall
4 4 (5.97%) WAN
5 3 (4.48%) DNS
5 3 (4.48%) LAN
5 3 (4.48%) TCP/IP
6 2 (2.99%) BIG-IP
6 2 (2.99%) Cisco ASA
6 2 (2.99%) Cisco ICM
6 2 (2.99%) DHCP
6 2 (2.99%) F5 BIG-IP GTM
6 2 (2.99%) F5 BIG-IP LTM
6 2 (2.99%) PSTN
6 2 (2.99%) SAN
6 2 (2.99%) VPN
6 2 (2.99%) Wireless
7 1 (1.49%) IP Telephony
7 1 (1.49%) VLAN
Database & Business Intelligence
1 6 (8.96%) SQL Server
2 1 (1.49%) Oracle BI Publisher
2 1 (1.49%) Oracle Reports
General
1 7 (10.45%) Finance
2 4 (5.97%) Retail
3 3 (4.48%) German Language
4 2 (2.99%) Telecoms
5 1 (1.49%) Back Office
5 1 (1.49%) Banking
5 1 (1.49%) Financial Institution
5 1 (1.49%) Manufacturing
5 1 (1.49%) Marketing
Job Titles
1 13 (19.40%) Analyst
2 12 (17.91%) Network Engineer
3 10 (14.93%) Cisco Engineer
3 10 (14.93%) Cisco Network Engineer
4 6 (8.96%) Cisco VoIP Engineer
4 6 (8.96%) VoIP Engineer
5 5 (7.46%) Service Manager
6 4 (5.97%) Desktop Manager
6 4 (5.97%) Help Desk Manager
6 4 (5.97%) Service Analyst
6 4 (5.97%) Service Desk Analyst
7 3 (4.48%) 2nd Line Support
7 3 (4.48%) Help Desk Analyst
7 3 (4.48%) Incident Manager
7 3 (4.48%) Network Manager
7 3 (4.48%) Support Engineer
8 2 (2.99%) Coordinator
8 2 (2.99%) Network Support
8 2 (2.99%) Network Support Engineer
8 2 (2.99%) Problem Manager
Libraries, Frameworks & Software Standards
1 1 (1.49%) Middleware
1 1 (1.49%) XML
Miscellaneous
1 7 (10.45%) Analytical Skills
2 6 (8.96%) Data Centre
3 3 (4.48%) IVR
4 2 (2.99%) Blackberry
4 2 (2.99%) Mobile App
4 2 (2.99%) Security Operations Centre
4 2 (2.99%) Smartphone
4 2 (2.99%) Virtual Team
5 1 (1.49%) BYOD
5 1 (1.49%) Derivative
5 1 (1.49%) Economics
5 1 (1.49%) Foreign Exchange (FX)
5 1 (1.49%) Management Information System
5 1 (1.49%) NHS
5 1 (1.49%) Private Cloud
5 1 (1.49%) RSA SecurID
5 1 (1.49%) SCADA
5 1 (1.49%) Smart Meter
5 1 (1.49%) Statistics
Operating Systems
1 21 (31.34%) Windows
2 14 (20.90%) Windows 7
3 9 (13.43%) Windows XP
4 8 (11.94%) Windows Server
5 5 (7.46%) Android
5 5 (7.46%) Apple iOS
6 3 (4.48%) Linux
6 3 (4.48%) Unix
7 2 (2.99%) Mac OS X
7 2 (2.99%) Windows Server 2008
7 2 (2.99%) Windows Server 2012
8 1 (1.49%) MVS
8 1 (1.49%) Windows 8
8 1 (1.49%) Windows Server 2003
Processes & Methodologies
1 31 (46.27%) ITIL
2 19 (28.36%) ITIL V3
3 13 (19.40%) Line Management
4 10 (14.93%) Problem Management
4 10 (14.93%) Project Management
5 7 (10.45%) Root Cause Analysis
5 7 (10.45%) Service Management
6 5 (7.46%) Change Management
6 5 (7.46%) Continuous Improvement
6 5 (7.46%) Disaster Recovery
6 5 (7.46%) Network Design
6 5 (7.46%) Stakeholder Management
7 4 (5.97%) Load Balancing
7 4 (5.97%) Service Delivery
8 3 (4.48%) Change Control
8 3 (4.48%) Coaching
8 3 (4.48%) High Availability
8 3 (4.48%) Mentoring
8 3 (4.48%) Performance Tuning
8 3 (4.48%) Ticket Management
Programming Languages
1 6 (8.96%) SQL
2 3 (4.48%) PowerShell
2 3 (4.48%) T-SQL
3 1 (1.49%) Java
3 1 (1.49%) Perl
3 1 (1.49%) PL/SQL
3 1 (1.49%) Python
3 1 (1.49%) Shell Script
Qualifications
1 13 (19.40%) CCNP
1 13 (19.40%) Cisco Certification
2 7 (10.45%) CCVP
3 3 (4.48%) MCITP
3 3 (4.48%) MCTS
3 3 (4.48%) Microsoft Certification
3 3 (4.48%) Security Cleared
4 2 (2.99%) CCIE
4 2 (2.99%) Degree
4 2 (2.99%) SC Cleared
5 1 (1.49%) A+ Certification
5 1 (1.49%) HNC
5 1 (1.49%) ITIL Certification
Quality Assurance & Compliance
1 17 (25.37%) SLA
2 2 (2.99%) QA
3 1 (1.49%) Data Quality
System Software
1 9 (13.43%) Active Directory
2 1 (1.49%) Snort
2 1 (1.49%) VMware Infrastructure
2 1 (1.49%) vSphere
Systems Management
1 1 (1.49%) Systems Management Server (SMS)
Vendors
1 15 (22.39%) Cisco
1 15 (22.39%) Microsoft
2 4 (5.97%) Remedy
3 3 (4.48%) Brocade
3 3 (4.48%) Juniper
3 3 (4.48%) ServiceNow
4 2 (2.99%) Blue Coat
4 2 (2.99%) BMC
4 2 (2.99%) CheckPoint
4 2 (2.99%) Citrix
4 2 (2.99%) F5
4 2 (2.99%) Fortinet
4 2 (2.99%) IBM
4 2 (2.99%) Intel Security
4 2 (2.99%) MobileIron
5 1 (1.49%) Apple
5 1 (1.49%) CA
5 1 (1.49%) Hyperion
5 1 (1.49%) SAP
5 1 (1.49%) SunGard