The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Support Engineer
Rank 74 54 63
Rank change year-on-year
-20 +9
Contract jobs requiring a Support Engineer 48 60 47
As % of all contract IT jobs located in the West Midlands 1.88% 2.72% 2.19%
As % of the Job Titles category 2.00% 2.94% 2.37%
Number of daily rates quoted 20 31 8
Average daily rate £325 £243 £273
Average daily rate % change year-on-year
+34.02% -11.00%
90% offered a daily rate of more than £154 £104 £90
10% offered a daily rate of more than £413 £411 £406
UK excluding London average daily rate £250 £225 £200
% change year-on-year
+11.11% +12.50%
Number of hourly rates quoted 15 11 15
Average hourly rate £16.00 £14.50 £15.00
Average hourly rate % change year-on-year
+10.34% -3.33%
90% offered a hourly rate of more than £11.08 £13.00 £10.55
10% offered a hourly rate of more than £16.70 £22.50 £21.00
UK excluding London average hourly rate £16.00 £15.25 £15.00
% change year-on-year
+4.91% +1.66%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2406 2038 1980
As % of all contract IT jobs located in the West Midlands 94.28% 92.26% 92.44%
Number of daily rates quoted 1352 1133 1032
Average daily rate £384 £350 £350
Average daily rate % change year-on-year
+9.64% -
90% offered a daily rate of more than £250 £200 £225
10% offered a daily rate of more than £525 £485 £475
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 87 183 143
Average hourly rate £13.50 £14.50 £17.50
Average hourly rate % change year-on-year
-6.89% -17.14%
90% offered a hourly rate of more than £10.61 £11.00 £10.00
10% offered a hourly rate of more than £22.50 £30.00 £36.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the West Midlands region.

Support Engineer Daily Rate Trend in the West Midlands

Support Engineer
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the West Midlands region over the 3 months to 10 February 2016.

Support Engineer Daily Rate Histogram in the West Midlands

Support Engineer
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the West Midlands region.

Support Engineer Hourly Rate Trend in the West Midlands

Support Engineer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +3 22 £325 +4.00% 6
Coventry -1 13 £413 +79.34% 2
Wolverhampton +4 4 £155 -11.42%
Staffordshire -4 4 £325 -22.15% 2
Walsall +1 3 - -
Dudley - 3 - -
Shropshire -22 2 £400 +63.26% 1
Warwickshire -6 1 - - 3
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 10 February 2016, IT contractor jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 59 (62.11%) Windows
2 37 (38.95%) Active Directory
3 34 (35.79%) Microsoft
4 25 (26.32%) Windows Server
5 24 (25.26%) Windows 7
6 23 (24.21%) Citrix
7 19 (20.00%) ITIL
8 18 (18.95%) Windows Server 2008
9 17 (17.89%) MS Exchange
9 17 (17.89%) Windows Server 2012
10 16 (16.84%) Windows XP
10 16 (16.84%) LAN
10 16 (16.84%) Cisco
10 16 (16.84%) SQL Server
10 16 (16.84%) VMware
11 15 (15.79%) Security Cleared
12 14 (14.74%) WAN
13 13 (13.68%) SQL
13 13 (13.68%) SC Cleared
14 12 (12.63%) Firewall
15 10 (10.53%) SCCM
16 9 (9.47%) MS Office
16 9 (9.47%) Exchange Server 2013
17 8 (8.42%) MS Excel
17 8 (8.42%) DNS
17 8 (8.42%) Microsoft Certification
17 8 (8.42%) Windows Server 2003
17 8 (8.42%) Data Protection
18 7 (7.37%) VMware Infrastructure
18 7 (7.37%) Incident Management

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 10 February 2016, IT contractor jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (17.89%) MS Exchange
2 9 (9.47%) Exchange Server 2013
3 7 (7.37%) BizTalk Server
4 6 (6.32%) Exchange Server 2010
5 4 (4.21%) Blackberry Enterprise Server
5 4 (4.21%) Confluence
6 3 (3.16%) Exchange Server 2007
6 3 (3.16%) Skype for Business
7 2 (2.11%) Apache
8 1 (1.05%) IBM Domino
8 1 (1.05%) IBM Notes
8 1 (1.05%) IIS
8 1 (1.05%) SharePoint
Applications
1 9 (9.47%) MS Office
2 8 (8.42%) MS Excel
3 2 (2.11%) MS PowerPoint
3 2 (2.11%) MS Visio
3 2 (2.11%) PTC Creo
3 2 (2.11%) Windchill
4 1 (1.05%) Acrobat
Cloud Services
1 5 (5.26%) Office 365
2 1 (1.05%) Mimecast
Communications & Networking
1 16 (16.84%) LAN
2 14 (14.74%) WAN
3 12 (12.63%) Firewall
4 8 (8.42%) DNS
5 7 (7.37%) TCP/IP
5 7 (7.37%) Wireless
6 6 (6.32%) DHCP
6 6 (6.32%) Remote Desktop
7 5 (5.26%) SAN
8 4 (4.21%) NAS
8 4 (4.21%) VPN
9 3 (3.16%) Cisco IOS
9 3 (3.16%) Radio Access Network
9 3 (3.16%) VoIP
9 3 (3.16%) Wi-Fi
10 2 (2.11%) 3G
10 2 (2.11%) 4G
10 2 (2.11%) Skype
10 2 (2.11%) WLAN
11 1 (1.05%) MPLS
Database & Business Intelligence
1 16 (16.84%) SQL Server
2 7 (7.37%) SQL Server 2012
3 4 (4.21%) SQL Server Integration Services
4 1 (1.05%) GIS
4 1 (1.05%) RDBMS
4 1 (1.05%) Relational Database
4 1 (1.05%) SQL Server 2005
4 1 (1.05%) SQL Server 2008
Development Applications
1 4 (4.21%) FishEye
1 4 (4.21%) Git (software)
1 4 (4.21%) JIRA
1 4 (4.21%) Sonatype Nexus
1 4 (4.21%) Subversion
2 3 (3.16%) Atlassian Bamboo
2 3 (3.16%) ClearCase
2 3 (3.16%) ClearQuest
2 3 (3.16%) GitLab
2 3 (3.16%) JIRA Agile
2 3 (3.16%) PVCS
General
1 7 (7.37%) Telecoms
2 5 (5.26%) Finance
2 5 (5.26%) German Language
3 4 (4.21%) Manufacturing
4 3 (3.16%) Retail
5 2 (2.11%) Back Office
6 1 (1.05%) Automotive
6 1 (1.05%) Billing
6 1 (1.05%) Financial Institution
6 1 (1.05%) Law
Libraries, Frameworks & Software Standards
1 2 (2.11%) .NET
1 2 (2.11%) Ajax
1 2 (2.11%) CSS
1 2 (2.11%) CSS3
1 2 (2.11%) HTML
1 2 (2.11%) HTML5
1 2 (2.11%) JSON
1 2 (2.11%) OAuth
1 2 (2.11%) OAuth2
1 2 (2.11%) REST
Miscellaneous
1 6 (6.32%) Blackberry
2 5 (5.26%) Analytical Skills
3 4 (4.21%) Driving Licence
3 4 (4.21%) NHS
4 3 (3.16%) Management Information System
4 3 (3.16%) Video Conferencing
5 2 (2.11%) Data Centre
5 2 (2.11%) Fat Client
5 2 (2.11%) Thin Client
6 1 (1.05%) Computer Science
6 1 (1.05%) Derivative
6 1 (1.05%) e-Health
6 1 (1.05%) Foreign Exchange (FX)
6 1 (1.05%) Mathematics
6 1 (1.05%) Mobile App
6 1 (1.05%) SCADA
6 1 (1.05%) SecurID
6 1 (1.05%) Smartphone
Operating Systems
1 59 (62.11%) Windows
2 25 (26.32%) Windows Server
3 24 (25.26%) Windows 7
4 18 (18.95%) Windows Server 2008
5 17 (17.89%) Windows Server 2012
6 16 (16.84%) Windows XP
7 8 (8.42%) Windows Server 2003
8 4 (4.21%) Linux
8 4 (4.21%) Red Hat Enterprise Linux
8 4 (4.21%) Unix
9 3 (3.16%) Windows 10
9 3 (3.16%) Windows 2000 Server
9 3 (3.16%) Windows 8
10 2 (2.11%) Apple iOS
10 2 (2.11%) Solaris
10 2 (2.11%) Windows 2000
10 2 (2.11%) Windows Phone
10 2 (2.11%) Windows Vista
11 1 (1.05%) Android
11 1 (1.05%) Mac OS X
Processes & Methodologies
1 19 (20.00%) ITIL
2 8 (8.42%) Data Protection
3 7 (7.37%) Incident Management
4 5 (5.26%) ITIL V3
4 5 (5.26%) Migration
4 5 (5.26%) Root Cause Analysis
5 4 (4.21%) Configuration Management
5 4 (4.21%) Service Delivery
5 4 (4.21%) Service Management
6 3 (3.16%) Agile Software Development
6 3 (3.16%) Mentoring
6 3 (3.16%) Software Engineering
7 2 (2.11%) Fault Analysis
7 2 (2.11%) Fault Management
7 2 (2.11%) Load Balancing
7 2 (2.11%) Open Source
7 2 (2.11%) PDM
7 2 (2.11%) Problem Management
7 2 (2.11%) Server Building
7 2 (2.11%) System Testing
Programming Languages
1 13 (13.68%) SQL
2 5 (5.26%) Perl
3 2 (2.11%) Java
3 2 (2.11%) JavaScript
3 2 (2.11%) PHP
3 2 (2.11%) Ruby
4 1 (1.05%) C
4 1 (1.05%) Python
4 1 (1.05%) Shell Script
4 1 (1.05%) VBA
Qualifications
1 15 (15.79%) Security Cleared
2 13 (13.68%) SC Cleared
3 8 (8.42%) Microsoft Certification
4 7 (7.37%) Cisco Certification
5 6 (6.32%) CCNA
6 3 (3.16%) CCNP
6 3 (3.16%) Degree
7 2 (2.11%) MCP
7 2 (2.11%) MCSE
8 1 (1.05%) CCAA
8 1 (1.05%) CCENT
8 1 (1.05%) CCVP
8 1 (1.05%) Citrix Certification
8 1 (1.05%) CNE
8 1 (1.05%) HNC
8 1 (1.05%) HND
8 1 (1.05%) MCSA
8 1 (1.05%) Novell Certification
Quality Assurance & Compliance
1 5 (5.26%) SLA
2 1 (1.05%) Sarbanes-Oxley
System Software
1 37 (38.95%) Active Directory
2 7 (7.37%) VMware Infrastructure
3 6 (6.32%) Hyper-V
4 2 (2.11%) Microsoft App-V
4 2 (2.11%) VMware ESX
4 2 (2.11%) vSphere
4 2 (2.11%) XenApp
4 2 (2.11%) XenDesktop
5 1 (1.05%) VMware ESXi
Systems Management
1 10 (10.53%) SCCM
2 4 (4.21%) SCOM
2 4 (4.21%) WSUS
3 2 (2.11%) CA Spectrum
3 2 (2.11%) Windows Intune
4 1 (1.05%) CiscoWorks
4 1 (1.05%) DameWare
4 1 (1.05%) HP Data Protector
4 1 (1.05%) HP SIM
4 1 (1.05%) NetBackup
4 1 (1.05%) Norton AntiVirus
Vendors
1 34 (35.79%) Microsoft
2 23 (24.21%) Citrix
3 16 (16.84%) Cisco
3 16 (16.84%) VMware
4 5 (5.26%) HP
5 4 (4.21%) Atlassian
5 4 (4.21%) Dell
5 4 (4.21%) Red Hat
5 4 (4.21%) Symantec
6 3 (3.16%) BMC
6 3 (3.16%) Intel Security
6 3 (3.16%) Sophos
7 2 (2.11%) Adobe
7 2 (2.11%) ANSYS
7 2 (2.11%) CA
7 2 (2.11%) Cramer
7 2 (2.11%) EMC
7 2 (2.11%) Google
7 2 (2.11%) Kofax
7 2 (2.11%) Nortel