West Midlands Support Engineer Contracts

This section looks at the demand for the Support Engineer role in IT contracts within the West Midlands region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 24 July 2008 with a comparison to the same period last year.

Support Engineer
Location Aberdeen Abingdon Aldershot Aylesbury Barking Basingstoke Bath Beckenham Belfast Berkshire Bicester Birmingham Bolton Bournemouth Bracknell Bradford Bridgend Bridgwater Brighton Bristol Bromley Buckinghamshire Burnley Burton-upon-Trent Bury St Edmunds Camberley Cambridge Cambridgeshire Canary Wharf Canterbury Cardiff Chelmsford Cheltenham Chertsey Cheshire Chester Chesterfield Chippenham Chorley City of London Colchester County Antrim Coventry Crawley Croydon Cumbria Darlington Denbighshire Derby Derbyshire Devon Docklands, London Dorset Dover Dudley Dundee Durham Ealing East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham Ely England Epsom Essex Exeter Farnborough Farnham Gatwick Gerrards Cross Glasgow Gloucester Gloucestershire Greenford Grimsby Guildford Gwent Halifax Hampshire Hartlepool Havant Hayes Hemel Hempstead Herefordshire Hertfordshire High Wycombe Highlands Hinckley Hitchin Home Counties Hove Hull Huntingdon Immingham Inverness Ipswich Isle of Man Kendal Kent Kettering King's Lynn Lancashire Leatherhead Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool Livingston London Loughborough Luton Macclesfield Maidenhead Maidstone Manchester Merseyside Middlesbrough Middlesex Midlands Milton Keynes Newbury Newcastle Upon Tyne Newport Norfolk North Ayrshire North East North Wales North West North Yorkshire Northallerton Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Orpington Oxford Oxfordshire Penrith Peterborough Plymouth Poole Portsmouth Preston Reading Redditch Redhill Rochester Rugby Runcorn Salisbury Scarborough Scotland Sheffield Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton Southport Southwark Spalding St Albans St Asaph Staffordshire Staines Stevenage Stockport Stockton-on-Tees Stoke-on-Trent Suffolk Sunbury-on-Thames Surrey Sussex Swansea Swindon Taunton Telford Thames Valley Tyne and Wear UK Uxbridge Wakefield Wales Warrington Warwick Warwickshire Watford Welwyn Garden City Wembley West Drayton West Kilbride West Lothian West Midlands West Sussex West Wales West Yorkshire Weybridge Wilmslow Wiltshire Wimbledon Windsor Wirral Witham Wokingham Wolverhampton Worcester Worcestershire Worthing York Yorkshire	3 months to 24 Jul 2008	Same period last year
Rank	58	60
Rank change on same period last year	+2
Matching contract IT job ads	67	72
As % of all UK contract IT job ads sampled	0.089 %	0.073 %
As % of the category below	2.263 %	2.284 %
Daily rates quoted	12	8
Average minimum daily rate	£205	£201
Average daily rate	£215	£208
% change on same period last year	+3.79 %
Average maximum daily rate	£226	£214
UK excluding London average daily rate	£226	£251
% change on same period last year	-9.99 %
Hourly rates quoted	22	26
Average minimum hourly rate	£14.66	£16.09
Average hourly rate	£15.50	£16.77
% change on same period last year	-7.56 %
Average maximum hourly rate	£16.34	£17.45
UK excluding London average hourly rate	£18.69	£18.87
% change on same period last year	-0.91 %
Job Titles West Midlands
Matching contract IT job ads	2961	3153
As % of all UK contract IT job ads sampled	3.941 %	3.196 %
Daily rates quoted	722	681
Average minimum daily rate	£325	£328
Average daily rate	£346	£345
% change on same period last year	+0.25 %
Average maximum daily rate	£367	£362
UK excluding London average daily rate	£357	£352
% change on same period last year	+1.32 %
Hourly rates quoted	272	429
Average minimum hourly rate	£19.61	£22.58
Average hourly rate	£21.13	£24.42
% change on same period last year	-13.46 %
Average maximum hourly rate	£22.66	£26.26
UK excluding London average hourly rate	£23.50	£25.85
% change on same period last year	-9.09 %
Support Engineer England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Support Engineer
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Support Engineer across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the West Midlands region.

Support Engineer
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the West Midlands region over the 3 months to 24 July 2008.

Support Engineer
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the West Midlands region.

Support Engineer
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the West Midlands region over the 3 months to 24 July 2008.

Support Engineer
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 24 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Birmingham	-13	12	£163	-18.30 %
Worcestershire	+9	10	£110	-
Staffordshire	+4	10	£186	-37.91 %
Shropshire	-3	9	£250	+150.00 %
Warwickshire	+13	6	£120	-
Coventry	-16	4	£425	+209.09 %
Solihull	-	3	-	-
Wolverhampton	-7	3	-	-
Herefordshire	+19	2	-	-
Dudley	-4	1	-	-

Support Engineer England

Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 July 2008, IT contractor jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 79 (52.32 %) Windows 2 55 (36.42 %) Microsoft 3 30 (19.87 %) MS Office 4 29 (19.21 %) Windows XP 5 27 (17.88 %) Windows 2000 6 26 (17.22 %) Active Directory 7 22 (14.57 %) Cisco 8 21 (13.91 %) MS Exchange 9 20 (13.25 %) Citrix 10 17 (11.26 %) MS Excel 11 16 (10.60 %) NHS 12 15 (9.934 %) Exchange Server 2003 13 14 (9.272 %) HP 14 13 (8.609 %) TCP/IP 14 13 (8.609 %) Windows NT

15 12 (7.947 %) Windows Server 2003 16 10 (6.623 %) SLA 16 10 (6.623 %) Exchange Server 2000 16 10 (6.623 %) Security Cleared 17 9 (5.960 %) DNS 17 9 (5.960 %) Cisco Certification 17 9 (5.960 %) Firewall 17 9 (5.960 %) Government 18 8 (5.298 %) Microsoft Certification 18 8 (5.298 %) CCNA 18 8 (5.298 %) LAN 18 8 (5.298 %) WAN 18 8 (5.298 %) ITIL 19 7 (4.636 %) VMware 20 6 (3.974 %) IVR

Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 July 2008, IT contractor jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development 1 1 (0.662 %) HTML 1 1 (0.662 %) .NET	Application Platforms 1 21 (13.91 %) MS Exchange 2 15 (9.934 %) Exchange Server 2003 3 10 (6.623 %) Exchange Server 2000 4 3 (1.987 %) Exchange Server 5.5 4 3 (1.987 %) Exchange Server 2007 4 3 (1.987 %) IIS 4 3 (1.987 %) Lotus Notes 5 2 (1.325 %) SharePoint 5 2 (1.325 %) CMS 6 1 (0.662 %) BizTalk Server 6 1 (0.662 %) Lotus Domino 6 1 (0.662 %) Apache 6 1 (0.662 %) SharePoint Server 2007
Applications 1 30 (19.87 %) MS Office 2 17 (11.26 %) MS Excel 3 1 (0.662 %) Acrobat 3 1 (0.662 %) Photoshop	Business Applications 1 2 (1.325 %) SoftGrid
Communications & Networking 1 13 (8.609 %) TCP/IP 2 9 (5.960 %) DNS 2 9 (5.960 %) Firewall 3 8 (5.298 %) LAN 3 8 (5.298 %) WAN 4 6 (3.974 %) IPCC 5 5 (3.311 %) Wireless 5 5 (3.311 %) Internet 5 5 (3.311 %) VPN 6 4 (2.649 %) DHCP 7 3 (1.987 %) SAN 7 3 (1.987 %) VoIP 7 3 (1.987 %) ADSL 8 2 (1.325 %) ISDN 8 2 (1.325 %) RIP 8 2 (1.325 %) Wi-Fi 8 2 (1.325 %) OSPF 8 2 (1.325 %) BGP 8 2 (1.325 %) EIGRP 9 1 (0.662 %) LDAP	Database & Business Intelligence 1 6 (3.974 %) SQL Server 2 5 (3.311 %) SQL Server 2000 3 3 (1.987 %) SQL Server 2005 4 1 (0.662 %) MySQL
General 1 9 (5.960 %) Government 2 4 (2.649 %) Finance 3 3 (1.987 %) Education 3 3 (1.987 %) Manufacturing 4 2 (1.325 %) Telecoms 5 1 (0.662 %) Electric 5 1 (0.662 %) Retail 5 1 (0.662 %) Insurance 5 1 (0.662 %) Local Government	Miscellaneous 1 16 (10.60 %) NHS 2 6 (3.974 %) IVR 3 2 (1.325 %) Blackberry 3 2 (1.325 %) EPoS 4 1 (0.662 %) AS400 4 1 (0.662 %) PDA 4 1 (0.662 %) Computer Science
Operating Systems 1 79 (52.32 %) Windows 2 29 (19.21 %) Windows XP 3 27 (17.88 %) Windows 2000 4 13 (8.609 %) Windows NT 5 12 (7.947 %) Windows Server 2003 6 3 (1.987 %) Solaris 6 3 (1.987 %) Linux	Processes & Methodologies 1 10 (6.623 %) Security Cleared 2 8 (5.298 %) ITIL 3 4 (2.649 %) BC Cleared 4 3 (1.987 %) SC Cleared 4 3 (1.987 %) Workflow 5 2 (1.325 %) Quality Management 5 2 (1.325 %) Workflow Management 5 2 (1.325 %) WFM 6 1 (0.662 %) Problem Management 6 1 (0.662 %) Time Management 6 1 (0.662 %) Incident Management 6 1 (0.662 %) Web Development 6 1 (0.662 %) CTC Cleared 6 1 (0.662 %) Service Delivery 6 1 (0.662 %) E-Commerce 6 1 (0.662 %) Project Management 6 1 (0.662 %) Migration 6 1 (0.662 %) Asset Management 6 1 (0.662 %) Content Management 6 1 (0.662 %) Network Design
Programming Languages 1 4 (2.649 %) SQL 2 1 (0.662 %) VBScript 2 1 (0.662 %) VB 2 1 (0.662 %) VB.NET 2 1 (0.662 %) C 2 1 (0.662 %) PHP	Qualifications 1 9 (5.960 %) Cisco Certification 2 8 (5.298 %) Microsoft Certification 2 8 (5.298 %) CCNA 3 5 (3.311 %) MCSE 4 4 (2.649 %) MCP 5 2 (1.325 %) CCNP 6 1 (0.662 %) HND 6 1 (0.662 %) CCIE 6 1 (0.662 %) A+ Certification 6 1 (0.662 %) ITIL Certification 6 1 (0.662 %) Avaya Certification 6 1 (0.662 %) Network+ Certification 6 1 (0.662 %) MCDST 6 1 (0.662 %) Degree
Quality Assurance & Compliance 1 10 (6.623 %) SLA	System Software 1 26 (17.22 %) Active Directory 2 3 (1.987 %) VMware Infrastructure 2 3 (1.987 %) Terminal Services 3 2 (1.325 %) ISA Server 3 2 (1.325 %) Citrix Presentation Server 4 1 (0.662 %) MetaFrame 4 1 (0.662 %) Backup Exec 4 1 (0.662 %) Microsoft Virtual Server
Systems Management 1 1 (0.662 %) CiscoWorks 1 1 (0.662 %) Unicenter 1 1 (0.662 %) Legato 1 1 (0.662 %) Tivoli 1 1 (0.662 %) Tivoli NetView 1 1 (0.662 %) MIMEsweeper 1 1 (0.662 %) WSUS	Vendors 1 55 (36.42 %) Microsoft 2 22 (14.57 %) Cisco 3 20 (13.25 %) Citrix 4 14 (9.272 %) HP 5 7 (4.636 %) VMware 6 6 (3.974 %) Dell 7 5 (3.311 %) Lotus 7 5 (3.311 %) CheckPoint 8 4 (2.649 %) Remedy 8 4 (2.649 %) Novell 9 3 (1.987 %) Wyse 9 3 (1.987 %) Avaya 9 3 (1.987 %) Compaq 10 2 (1.325 %) Genesys 10 2 (1.325 %) Nortel 11 1 (0.662 %) CA 11 1 (0.662 %) Nokia 11 1 (0.662 %) RedDot 11 1 (0.662 %) SAP 11 1 (0.662 %) Adobe