The first table below looks at the demand for the Support Engineer role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Support Engineer
Rank 54 60 55
Rank change year-on-year
+6 -5
Contract jobs requiring a Support Engineer 72 42 52
As % of all contract IT jobs located in the West Midlands 2.93% 2.11% 2.34%
As % of the Job Titles category 3.23% 2.31% 2.54%
Number of daily rates quoted 23 10 14
Average daily rate
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£170 £288 £278
Average daily rate % change year-on-year
-40.86% +3.51%
90% offered a daily rate of more than £121 £108 £102
10% offered a daily rate of more than £405 £346 £345
UK excluding London average daily rate £208 £215 £218
% change year-on-year
-3.48% -1.14%
Number of hourly rates quoted 20 10 12
Average hourly rate £14.75 £16.00 £14.25
Average hourly rate % change year-on-year
-7.81% +12.28%
90% offered a hourly rate of more than £10.00 £11.71 £12.50
10% offered a hourly rate of more than £17.90 £27.50 £24.00
UK excluding London average hourly rate £15.03 £15.50 £15.54
% change year-on-year
-3.06% -0.24%
Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2229 1822 2051
As % of all contract IT jobs located in the West Midlands 90.79% 91.70% 92.35%
Number of daily rates quoted 1143 890 971
Average daily rate £338 £330 £325
Average daily rate % change year-on-year
+2.27% +1.53%
90% offered a daily rate of more than £215 £200 £180
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 183 132 138
Average hourly rate £16.50 £16.50 £17.50
Average hourly rate % change year-on-year
- -5.71%
90% offered a hourly rate of more than £8.00 £10.00 £11.50
10% offered a hourly rate of more than £37.50 £37.48 £37.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Support Engineer
England

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the West Midlands region.

Support Engineer Daily Rate Trend in the West Midlands

Support Engineer
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the West Midlands region over the 3 months to 31 July 2014.

Support Engineer Daily Rate Histogram in the West Midlands

Support Engineer
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the West Midlands region.

Support Engineer Hourly Rate Trend in the West Midlands

Support Engineer
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the West Midlands region over the 3 months to 31 July 2014.

Support Engineer Hourly Rate Histogram in the West Midlands

Support Engineer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +6 24 £150 -23.07% 3
Staffordshire +15 11 £190 -24.00% 2
Warwickshire +4 9 £200 - 1
Dudley +4 9 £120 - 3
Shropshire +2 4 £425 - 4
Coventry -12 3 - - 2
Solihull +2 1 £200 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 31 July 2014, IT contractor jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 84 (70.00%) Windows
2 55 (45.83%) Active Directory
3 46 (38.33%) Windows 7
4 43 (35.83%) Windows XP
5 42 (35.00%) Microsoft
6 34 (28.33%) MS Exchange
7 30 (25.00%) MS Office
8 29 (24.17%) VMware
9 24 (20.00%) Windows Server 2008
10 23 (19.17%) Windows Server 2003
11 21 (17.50%) MS Excel
12 20 (16.67%) DNS
12 20 (16.67%) Security Cleared
13 19 (15.83%) SC Cleared
13 19 (15.83%) DHCP
14 18 (15.00%) SCCM
15 17 (14.17%) Citrix
15 17 (14.17%) SAN
16 16 (13.33%) ITIL
16 16 (13.33%) VMware Infrastructure
17 15 (12.50%) TCP/IP
18 14 (11.67%) Cisco
18 14 (11.67%) Blackberry
19 13 (10.83%) WAN
20 12 (10.00%) Exchange Server 2003
20 12 (10.00%) XenApp
21 11 (9.17%) Dell
22 10 (8.33%) Firewall
23 9 (7.50%) McAfee
23 9 (7.50%) NAS

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 31 July 2014, IT contractor jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (28.33%) MS Exchange
2 12 (10.00%) Exchange Server 2003
3 5 (4.17%) SharePoint
4 4 (3.33%) IBM Notes
5 2 (1.67%) SharePoint Server
5 2 (1.67%) Lync
5 2 (1.67%) Exchange Server 2010
6 1 (0.83%) Exchange Server 2007
6 1 (0.83%) Blackberry Enterprise Server
Applications
1 30 (25.00%) MS Office
2 21 (17.50%) MS Excel
3 7 (5.83%) MS PowerPoint
4 2 (1.67%) MS Visio
5 1 (0.83%) MS Project
Business Applications
1 1 (0.83%) assyst
1 1 (0.83%) Sage 300 ERP
Cloud Services
1 2 (1.67%) Office 365
Communications & Networking
1 20 (16.67%) DNS
2 19 (15.83%) DHCP
3 17 (14.17%) SAN
4 15 (12.50%) TCP/IP
5 13 (10.83%) WAN
6 10 (8.33%) Firewall
7 9 (7.50%) NAS
8 7 (5.83%) VLAN
8 7 (5.83%) LAN
9 6 (5.00%) VoIP
9 6 (5.00%) VPN
9 6 (5.00%) Cisco ASA
9 6 (5.00%) MPLS
9 6 (5.00%) DMVPN
9 6 (5.00%) Cisco Nexus
10 4 (3.33%) F5 BIG-IP LTM
10 4 (3.33%) F5 BIG-IP GTM
10 4 (3.33%) BIG-IP
11 3 (2.50%) Wi-Fi
11 3 (2.50%) 3G
Database & Business Intelligence
1 3 (2.50%) SQL Server
2 1 (0.83%) Data Mining
2 1 (0.83%) SQL Server 2005
2 1 (0.83%) SQL Server 2008
General
1 3 (2.50%) Telecoms
2 2 (1.67%) Finance
2 2 (1.67%) Back Office
Libraries, Frameworks & Software Standards
1 6 (5.00%) CSS
2 2 (1.67%) JSP
2 2 (1.67%) Application Packaging
3 1 (0.83%) OLE
Miscellaneous
1 14 (11.67%) Blackberry
2 7 (5.83%) PDA
3 2 (1.67%) Management Information System
3 2 (1.67%) iPad
4 1 (0.83%) Firmware
4 1 (0.83%) AS400
4 1 (0.83%) Statistics
4 1 (0.83%) CMDB
4 1 (0.83%) EqualLogic
Operating Systems
1 84 (70.00%) Windows
2 46 (38.33%) Windows 7
3 43 (35.83%) Windows XP
4 24 (20.00%) Windows Server 2008
5 23 (19.17%) Windows Server 2003
6 8 (6.67%) Linux
7 6 (5.00%) UNIX
8 4 (3.33%) Red Hat Enterprise Linux
9 3 (2.50%) Windows Vista
9 3 (2.50%) Windows 2000
10 2 (1.67%) HPUX
10 2 (1.67%) Windows 8
10 2 (1.67%) Windows Server 2012
11 1 (0.83%) Apple iOS
11 1 (0.83%) Solaris
Processes & Methodologies
1 16 (13.33%) ITIL
2 7 (5.83%) Service Management
2 7 (5.83%) Incident Management
3 5 (4.17%) Migration
4 4 (3.33%) WAN Optimisation
4 4 (3.33%) Service Delivery
5 3 (2.50%) Change Management
5 3 (2.50%) Project Management
5 3 (2.50%) Problem Management
5 3 (2.50%) Stakeholder Management
5 3 (2.50%) Root Cause Analysis
6 2 (1.67%) Change Control
6 2 (1.67%) Configuration Management
6 2 (1.67%) Disaster Recovery
7 1 (0.83%) Validation
7 1 (0.83%) CRM
7 1 (0.83%) CAD
7 1 (0.83%) Risk Analysis
7 1 (0.83%) Data Migration
7 1 (0.83%) Data Protection
Programming Languages
1 2 (1.67%) SQL
2 1 (0.83%) T-SQL
2 1 (0.83%) PowerShell
2 1 (0.83%) sed
2 1 (0.83%) Java
Qualifications
1 20 (16.67%) Security Cleared
2 19 (15.83%) SC Cleared
3 8 (6.67%) CCNP
3 8 (6.67%) Cisco Certification
3 8 (6.67%) Microsoft Certification
4 7 (5.83%) MCSE
5 5 (4.17%) A+ Certification
5 5 (4.17%) MCP
6 3 (2.50%) DV Cleared
7 1 (0.83%) HNC
7 1 (0.83%) HND
7 1 (0.83%) ITIL Certification
Quality Assurance & Compliance
1 6 (5.00%) SLA
System Software
1 55 (45.83%) Active Directory
2 16 (13.33%) VMware Infrastructure
3 12 (10.00%) XenApp
4 8 (6.67%) XenServer
4 8 (6.67%) XenDesktop
5 6 (5.00%) VMware Server
6 3 (2.50%) vSphere
7 1 (0.83%) VMware ESXi
7 1 (0.83%) Terminal Server
7 1 (0.83%) Terminal Services
7 1 (0.83%) VMware ESX
7 1 (0.83%) Hyper-V
Systems Management
1 18 (15.00%) SCCM
2 2 (1.67%) NetBackup
2 2 (1.67%) Backup Exec
3 1 (0.83%) OpenView Configuration Management
3 1 (0.83%) MAILsweeper
3 1 (0.83%) SCOM
3 1 (0.83%) Symantec Enterprise Vault
Vendors
1 42 (35.00%) Microsoft
2 29 (24.17%) VMware
3 17 (14.17%) Citrix
4 14 (11.67%) Cisco
5 11 (9.17%) Dell
6 9 (7.50%) McAfee
7 7 (5.83%) CheckPoint
8 6 (5.00%) HP
8 6 (5.00%) Blue Coat
8 6 (5.00%) Fortinet
9 5 (4.17%) F5
10 4 (3.33%) Lotus
10 4 (3.33%) Red Hat
11 2 (1.67%) Symantec
11 2 (1.67%) IBM
11 2 (1.67%) Juniper
11 2 (1.67%) NetApp
11 2 (1.67%) Nokia Solutions and Networks
11 2 (1.67%) TOWER Software
12 1 (0.83%) BT
Staffordshire
HAYS INFORMATION TECHNOLOGY
Rate: £30000.00 - £35000.00 per annum
Posted: 6 hours ago
Dudley
Capita - ITPS
Rate: £110 - £130 per day
Posted: 7 days ago
Dudley
Interquest - Korus Group - Brighton
Rate: £15 - £19 per hour
Posted: 7 days ago
Telford
Computer Futures
Rate: competitive
Posted: 9 days ago
Telford
Computer Futures
Rate: competitive
Posted: 9 days ago
Worcester
Reed Technology - UK Posting Account
Rate: £200 - £210 per day + or £35k - £50k pro rata on FTC
Posted: 13 days ago
Birmingham
Hays IT - Uk Posting account
Rate: £14.00 per hour
Posted: 15 days ago
Staffordshire
Hays IT - Uk Posting account
Rate: £25000.00 - £29500.00 per annum
Posted: 20 days ago
Worcestershire
Hays IT - Uk Posting account
Rate: £100.00 - £145.00 per day
Posted: 24 days ago