The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 83 88 57
Rank change year-on-year
+5 -31
Contract jobs requiring a Support Analyst 53 33 54
As % of all contract IT jobs located in Yorkshire 1.98% 1.34% 2.64%
As % of the Job Titles category 2.14% 1.43% 2.81%
Number of daily rates quoted 32 13 14
Average daily rate
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of your Daily Rate
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£225 £233 £120
Average daily rate % change year-on-year
-3.47% +94.25%
90% offered a daily rate of more than £116 £138 £100
10% offered a daily rate of more than £348 £291 £259
UK excluding London average daily rate £220 £223 £250
% change year-on-year
-1.34% -10.80%
Number of hourly rates quoted 9 3 6
Average hourly rate £10.50 £12.50 £14.50
Average hourly rate % change year-on-year
-16.00% -13.79%
90% offered a hourly rate of more than £9.90 £9.30 £10.38
10% offered a hourly rate of more than £17.69 £14.90 £22.25
UK excluding London average hourly rate £14.44 £15.50 £14.00
% change year-on-year
-6.85% +10.71%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2482 2308 1919
As % of all contract IT jobs located in Yorkshire 92.75% 93.78% 93.66%
Number of daily rates quoted 1561 1402 944
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £220 £210 £175
10% offered a daily rate of more than £463 £450 £434
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 130 114 146
Average hourly rate £12.50 £13.00 £14.00
Average hourly rate % change year-on-year
-3.84% -7.14%
90% offered a hourly rate of more than £9.39 £10.00 £10.00
10% offered a hourly rate of more than £35.20 £29.00 £27.50
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Yorkshire

Support Analyst
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Yorkshire region.

Support Analyst Daily Rate Trend in Yorkshire

Support Analyst
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Yorkshire region over the 3 months to 27 March 2015.

Support Analyst Daily Rate Histogram in Yorkshire

Support Analyst
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Yorkshire region.

Support Analyst Hourly Rate Trend in Yorkshire

Support Analyst
Hourly Rate Histogram in Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Yorkshire region over the 3 months to 27 March 2015.

Support Analyst Hourly Rate Histogram in Yorkshire

Support Analyst
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Yorkshire region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +17 37 £223 -11.00% 16
South Yorkshire -2 9 £225 +47.54%
North Yorkshire -3 5 £288 +27.77% 3
East Yorkshire - - - - 3
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 March 2015, IT contractor jobs across the Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 44 (46.81%) Windows
2 34 (36.17%) ITIL
3 28 (29.79%) Microsoft
4 27 (28.72%) SQL
5 21 (22.34%) Active Directory
6 20 (21.28%) Oracle
6 20 (21.28%) UNIX
7 19 (20.21%) Linux
8 16 (17.02%) SC Cleared
8 16 (17.02%) Security Cleared
9 15 (15.96%) Analytical Skills
9 15 (15.96%) SQL Server
10 14 (14.89%) PL/SQL
11 13 (13.83%) Incident Management
12 12 (12.77%) Splunk
12 12 (12.77%) SLA
13 11 (11.70%) Finance
13 11 (11.70%) Citrix
13 11 (11.70%) Windows 7
14 10 (10.64%) MS Excel
14 10 (10.64%) MS Office
15 9 (9.57%) Configuration Management
15 9 (9.57%) LDAP
15 9 (9.57%) Windows XP
15 9 (9.57%) MS Exchange
16 8 (8.51%) ETL
16 8 (8.51%) Data Warehouse
16 8 (8.51%) Red Hat
16 8 (8.51%) AIX
16 8 (8.51%) Java

Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 27 March 2015, IT contractor jobs across the Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (9.57%) MS Exchange
2 7 (7.45%) IIS
3 4 (4.26%) Tomcat
4 3 (3.19%) WebSphere
5 2 (2.13%) Exchange Server 2007
5 2 (2.13%) IBM HTTP Server
5 2 (2.13%) SharePoint
5 2 (2.13%) JBoss
5 2 (2.13%) Apache
5 2 (2.13%) BizTalk Server
6 1 (1.06%) Blackberry Enterprise Server
6 1 (1.06%) SAS
6 1 (1.06%) WebSphere Application Server
6 1 (1.06%) Exchange Server 2010
Applications
1 10 (10.64%) MS Office
1 10 (10.64%) MS Excel
2 2 (2.13%) MS Project
2 2 (2.13%) MS PowerPoint
3 1 (1.06%) S-PLUS
Business Applications
1 2 (2.13%) SAP Oil and Gas
2 1 (1.06%) JDE World
2 1 (1.06%) JDE OneWorld
2 1 (1.06%) BPCS
2 1 (1.06%) Oracle EBS
2 1 (1.06%) BASE24
Cloud Services
1 5 (5.32%) Cloud Computing
2 1 (1.06%) Office 365
Communications & Networking
1 9 (9.57%) LDAP
2 7 (7.45%) DNS
3 5 (5.32%) 3G
3 5 (5.32%) 2G
3 5 (5.32%) GPRS
3 5 (5.32%) GSM
3 5 (5.32%) LAN
3 5 (5.32%) UMTS
3 5 (5.32%) DHCP
3 5 (5.32%) LTE
3 5 (5.32%) Radio Access Network
4 4 (4.26%) TCP/IP
4 4 (4.26%) WAN
4 4 (4.26%) Firewall
5 3 (3.19%) Ethernet
6 2 (2.13%) FTP
6 2 (2.13%) SSL
6 2 (2.13%) SAN
7 1 (1.06%) Extranet
7 1 (1.06%) Wireless
Database & Business Intelligence
1 15 (15.96%) SQL Server
2 8 (8.51%) Data Warehouse
2 8 (8.51%) Oracle OWB
3 3 (3.19%) Oracle Database
4 2 (2.13%) DB2
4 2 (2.13%) PostgreSQL
5 1 (1.06%) SQL Server Reporting Services
5 1 (1.06%) SQL Server 2005
5 1 (1.06%) SAS Enterprise Guide
5 1 (1.06%) SQL Server 2008
5 1 (1.06%) MySQL
Development Applications
1 5 (5.32%) PVCS
1 5 (5.32%) Subversion
2 4 (4.26%) Maven
2 4 (4.26%) Ant
3 1 (1.06%) JIRA
General
1 11 (11.70%) Finance
2 6 (6.38%) Manufacturing
3 3 (3.19%) Legal
4 2 (2.13%) Electronics
4 2 (2.13%) Telecoms
4 2 (2.13%) Billing
4 2 (2.13%) Marketing
5 1 (1.06%) Law
5 1 (1.06%) Pharmaceutical
5 1 (1.06%) Retail
Libraries, Frameworks & Software Standards
1 6 (6.38%) .NET
2 4 (4.26%) J2EE
2 4 (4.26%) Spring
3 3 (3.19%) EDI
4 2 (2.13%) Ajax
4 2 (2.13%) HTML
4 2 (2.13%) XML
5 1 (1.06%) ASP.NET
5 1 (1.06%) XMPP
Miscellaneous
1 15 (15.96%) Analytical Skills
2 4 (4.26%) Cryptography
3 3 (3.19%) NHS
3 3 (3.19%) iSeries
4 2 (2.13%) iPhone
4 2 (2.13%) DTV
5 1 (1.06%) Management Information System
5 1 (1.06%) Clustering
5 1 (1.06%) Smartcard
5 1 (1.06%) Blackberry
5 1 (1.06%) Smartphone
5 1 (1.06%) Data Protection Act
5 1 (1.06%) Credit Risk
5 1 (1.06%) Video Conferencing
5 1 (1.06%) Client/Server
Operating Systems
1 44 (46.81%) Windows
2 20 (21.28%) UNIX
3 19 (20.21%) Linux
4 11 (11.70%) Windows 7
5 9 (9.57%) Windows XP
6 8 (8.51%) AIX
6 8 (8.51%) Windows Server 2008
7 5 (5.32%) Ubuntu
8 4 (4.26%) Solaris
8 4 (4.26%) Windows Server 2003
8 4 (4.26%) Red Hat Enterprise Linux
9 3 (3.19%) Windows 8
9 3 (3.19%) CentOS
10 1 (1.06%) Windows Server 2012
10 1 (1.06%) Apple iOS
Processes & Methodologies
1 34 (36.17%) ITIL
2 13 (13.83%) Incident Management
3 9 (9.57%) Configuration Management
4 8 (8.51%) ETL
4 8 (8.51%) Change Management
5 7 (7.45%) Service Management
5 7 (7.45%) E-Commerce
6 6 (6.38%) Problem Management
7 5 (5.32%) Fault Management
7 5 (5.32%) Business Intelligence
8 4 (4.26%) ERP
9 3 (3.19%) CRM
9 3 (3.19%) Programme Management
10 2 (2.13%) Digital Marketing
10 2 (2.13%) Continuous Improvement
10 2 (2.13%) Change Control
10 2 (2.13%) DevOps
10 2 (2.13%) Service Delivery
11 1 (1.06%) CMMI
11 1 (1.06%) Disaster Recovery
Programming Languages
1 27 (28.72%) SQL
2 14 (14.89%) PL/SQL
3 8 (8.51%) Java
3 8 (8.51%) Shell Script
4 4 (4.26%) Python
5 2 (2.13%) PowerShell
5 2 (2.13%) JavaScript
6 1 (1.06%) C#
6 1 (1.06%) T-SQL
Qualifications
1 16 (17.02%) SC Cleared
1 16 (17.02%) Security Cleared
2 6 (6.38%) ITIL Certification
3 4 (4.26%) CCNA
3 4 (4.26%) Cisco Certification
4 2 (2.13%) Microsoft Certification
4 2 (2.13%) CCA
4 2 (2.13%) Citrix Certification
4 2 (2.13%) MCDST
5 1 (1.06%) MCP
5 1 (1.06%) MOS
Quality Assurance & Compliance
1 12 (12.77%) SLA
2 1 (1.06%) ISO 8583
2 1 (1.06%) COBIT
2 1 (1.06%) QA
System Software
1 21 (22.34%) Active Directory
2 2 (2.13%) Terminal Services
2 2 (2.13%) XenApp
2 2 (2.13%) vSphere
2 2 (2.13%) UAG
3 1 (1.06%) VMware Infrastructure
3 1 (1.06%) Hyper-V
Systems Management
1 5 (5.32%) OpenView
2 4 (4.26%) Backup Exec
3 3 (3.19%) Puppet
4 1 (1.06%) Tivoli
Vendors
1 28 (29.79%) Microsoft
2 20 (21.28%) Oracle
3 12 (12.77%) Splunk
4 11 (11.70%) Citrix
5 8 (8.51%) Red Hat
6 7 (7.45%) VMware
7 6 (6.38%) Amdocs
8 4 (4.26%) Sun
8 4 (4.26%) HP
8 4 (4.26%) Cisco
8 4 (4.26%) IBM
9 3 (3.19%) SAP
9 3 (3.19%) JD Edwards
10 1 (1.06%) Polycom
10 1 (1.06%) Tandberg
10 1 (1.06%) F5
Leeds, West Yorkshire
Lorien Resourcing
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