Yorkshire Support Analyst Contracts

This section looks at the demand for the Support Analyst role in IT contracts within the Yorkshire region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Support Analyst
Location Aberdeen Ayrshire Barnet Basildon Basingstoke Bath Bedfordshire Belfast Berkshire Beverley Bicester Birmingham Bracknell Bradford Bridgend Brighton Bristol Bromley Buckinghamshire Burton-upon-Trent Camberley Cambridge Cambridgeshire Canary Wharf Cannock Cardiff Chatham Chelmsford Cheltenham Chertsey Cheshire Chester Chesterfield Chichester Chorley City of London Clapham Cleethorpes Cobham Colchester Congleton County Antrim Coventry Crawley Croydon Cumbria Darlington Derby Derbyshire Devon Docklands, London Dorset Dudley Durham East Anglia East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh England Epsom Essex Exeter Feltham Fleetwood Folkestone Gatwick Glasgow Gloucester Gloucestershire Gosport Grays Grimsby Guildford Halifax Hammersmith Hampshire Harpenden Harrogate Havant Heanor Hemel Hempstead Herefordshire Hertfordshire High Wycombe Highlands Home Counties Horsham Hounslow Huddersfield Hull Huntingdon Inverness Ipswich Kegworth Kent Knutsford Lancashire Lancaster Leatherhead Leeds Leicester Leicestershire Lewes Lincoln Lincolnshire Liverpool Livingston London Luton M4 Corridor Maidenhead Maidstone Manchester Mansfield Merseyside Middlesbrough Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North East North West North Yorkshire Northallerton Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paisley Peterborough Plymouth Poole Portsmouth Reading Reigate Renfrewshire Rickmansworth Runcorn Salford Salisbury Scotland Scunthorpe Sheffield Shropshire Slough Solihull Somerset South East South Shields South Wales South West South Yorkshire Southampton Spalding St Albans Staffordshire Staines Stevenage Stockton-on-Tees Stoke-on-Trent Stratford-upon-Avon Street Suffolk Sunbury-on-Thames Sunderland Surrey Sussex Swansea Swindon Teesside Telford Thames Valley Thurrock Tonbridge Trowbridge Twickenham Tyne and Wear UK Uxbridge Wakefield Wales Walsall Warrington Warwick Warwickshire Watford Welwyn Garden City West Lothian West Midlands West Sussex West Wales West Yorkshire Westminster Weybridge Wilmslow Wiltshire Winchester Windsor Wirral Witham Woking Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	34	41
Rank change on same period last year	+7
Matching contract IT job ads	111	109
As % of all UK contract IT job ads sampled	0.148 %	0.110 %
As % of the category below	3.785 %	3.168 %
Daily rates quoted	7	15
Average minimum daily rate	£165	£287
Average daily rate	£181	£312
% change on same period last year	-42.14 %
Average maximum daily rate	£196	£338
UK excluding London average daily rate	£251	£227
% change on same period last year	+10.40 %
Hourly rates quoted	12	20
Average minimum hourly rate	£13.25	£13.57
Average hourly rate	£14.42	£14.55
% change on same period last year	-0.88 %
Average maximum hourly rate	£15.59	£15.53
UK excluding London average hourly rate	£18.12	£18.18
% change on same period last year	-0.32 %
Job Titles Yorkshire
Matching contract IT job ads	2933	3441
As % of all UK contract IT job ads sampled	3.909 %	3.481 %
Daily rates quoted	625	633
Average minimum daily rate	£322	£314
Average daily rate	£340	£334
% change on same period last year	+1.78 %
Average maximum daily rate	£358	£353
UK excluding London average daily rate	£357	£353
% change on same period last year	+1.09 %
Hourly rates quoted	288	298
Average minimum hourly rate	£21.52	£23.17
Average hourly rate	£23.29	£24.50
% change on same period last year	-4.93 %
Average maximum hourly rate	£25.06	£25.83
UK excluding London average hourly rate	£23.51	£25.99
% change on same period last year	-9.54 %
Support Analyst England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Support Analyst across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Yorkshire region.

Support Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Yorkshire region over the 3 months to 25 July 2008.

Support Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Yorkshire region.

Support Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Yorkshire region over the 3 months to 25 July 2008.

Support Analyst
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Yorkshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
West Yorkshire	+6	58	£192	-30.02 %
North Yorkshire	+1	21	£205	-44.59 %
South Yorkshire	-5	10	£100	-
East Yorkshire	-1	2	-	-

Support Analyst England

Support Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 67 (33.17 %) Windows 2 51 (25.25 %) MS Office 2 51 (25.25 %) Microsoft 3 47 (23.27 %) Finance 4 41 (20.30 %) Active Directory 5 37 (18.32 %) MS Excel 6 33 (16.34 %) Windows XP 7 26 (12.87 %) TCP/IP 8 24 (11.88 %) Telecoms 9 23 (11.39 %) Project Management 10 22 (10.89 %) SQL 11 20 (9.901 %) ClearQuest 12 19 (9.406 %) Avaya 12 19 (9.406 %) Genesys 12 19 (9.406 %) MS Exchange

13 18 (8.911 %) Citrix 13 18 (8.911 %) Legal 13 18 (8.911 %) Business Development 14 15 (7.426 %) Project Planning 14 15 (7.426 %) ITIL 14 15 (7.426 %) PRINCE2 14 15 (7.426 %) Windows 2000 15 13 (6.436 %) Lotus Notes 15 13 (6.436 %) Lotus 15 13 (6.436 %) CMS 16 12 (5.941 %) MS PowerPoint 16 12 (5.941 %) VPN 17 11 (5.446 %) Linux 17 11 (5.446 %) SQL Server 17 11 (5.446 %) Novell

Support Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 4 (1.980 %) .NET 1 4 (1.980 %) ASP.NET 2 2 (0.990 %) COM+ 2 2 (0.990 %) J2EE 2 2 (0.990 %) ASP 2 2 (0.990 %) AJAX 2 2 (0.990 %) Application Packaging 3 1 (0.495 %) WebServices	Application Platforms 1 19 (9.406 %) MS Exchange 2 13 (6.436 %) CMS 2 13 (6.436 %) Lotus Notes 3 10 (4.950 %) Office Project Server 4 9 (4.455 %) Exchange Server 2003 5 4 (1.980 %) Exchange Server 2000 6 2 (0.990 %) Lotus Domino 6 2 (0.990 %) JBoss 6 2 (0.990 %) SharePoint 7 1 (0.495 %) Apache 7 1 (0.495 %) Exchange Server 5.5
Applications 1 51 (25.25 %) MS Office 2 37 (18.32 %) MS Excel 3 12 (5.941 %) MS PowerPoint 4 4 (1.980 %) MS Project	Business Applications 1 2 (0.990 %) assyst
Communications & Networking 1 26 (12.87 %) TCP/IP 2 12 (5.941 %) VPN 3 10 (4.950 %) LAN 4 8 (3.960 %) Broadband 5 7 (3.465 %) VoIP 5 7 (3.465 %) DEFINITY 6 6 (2.970 %) DNS 7 5 (2.475 %) LDAP 8 4 (1.980 %) WAN 8 4 (1.980 %) Internet 8 4 (1.980 %) Firewall 9 3 (1.485 %) SAN 9 3 (1.485 %) DHCP 10 1 (0.495 %) SNA 10 1 (0.495 %) SMS 10 1 (0.495 %) CTI	Database & Business Intelligence 1 11 (5.446 %) SQL Server 2 7 (3.465 %) Crystal Reports 3 4 (1.980 %) SQL Server 7 3 4 (1.980 %) SQL Server 2000 4 1 (0.495 %) SQL Server 2005 4 1 (0.495 %) BusinessObjects
Development Applications 1 20 (9.901 %) ClearQuest 2 9 (4.455 %) ClearCase	General 1 47 (23.27 %) Finance 2 24 (11.88 %) Telecoms 3 18 (8.911 %) Legal 4 10 (4.950 %) Health 4 10 (4.950 %) Law 4 10 (4.950 %) Financial Institution 5 8 (3.960 %) Billing 6 4 (1.980 %) Government 7 3 (1.485 %) Retail 7 3 (1.485 %) Telemarketing 8 2 (0.990 %) Insurance 9 1 (0.495 %) Home Office 9 1 (0.495 %) Banking 9 1 (0.495 %) Back Office 9 1 (0.495 %) Electric
Miscellaneous 1 8 (3.960 %) NHS 2 5 (2.475 %) Blackberry 3 4 (1.980 %) Management Information System 4 3 (1.485 %) AS400 4 3 (1.485 %) IVR 4 3 (1.485 %) Smartcard 4 3 (1.485 %) PKI 4 3 (1.485 %) PDA 5 2 (0.990 %) N-Tier 6 1 (0.495 %) Client/Server 6 1 (0.495 %) PACS 6 1 (0.495 %) Computer Science 6 1 (0.495 %) Video Conferencing 6 1 (0.495 %) Smartphone	Operating Systems 1 67 (33.17 %) Windows 2 33 (16.34 %) Windows XP 3 15 (7.426 %) Windows 2000 4 11 (5.446 %) Linux 5 9 (4.455 %) Windows NT 6 7 (3.465 %) NetWare 7 5 (2.475 %) UNIX 8 4 (1.980 %) Windows Mobile 9 3 (1.485 %) AIX 9 3 (1.485 %) HPUX 9 3 (1.485 %) Solaris 10 2 (0.990 %) Windows Server 2003 11 1 (0.495 %) OS/390
Processes & Methodologies 1 23 (11.39 %) Project Management 2 18 (8.911 %) Business Development 3 15 (7.426 %) Project Planning 3 15 (7.426 %) ITIL 3 15 (7.426 %) PRINCE2 4 8 (3.960 %) Resource Management 5 7 (3.465 %) Incident Management 6 5 (2.475 %) ERP 7 4 (1.980 %) Problem Management 8 3 (1.485 %) Data Migration 8 3 (1.485 %) Change Management 8 3 (1.485 %) Migration 9 2 (0.990 %) Service Management 9 2 (0.990 %) Load Balancing 10 1 (0.495 %) Time Management 10 1 (0.495 %) Business Analysis 10 1 (0.495 %) Identity Management 10 1 (0.495 %) Risk Management	Programming Languages 1 22 (10.89 %) SQL 2 3 (1.485 %) C# 2 3 (1.485 %) Java 3 2 (0.990 %) VB 3 2 (0.990 %) Shell Script 3 2 (0.990 %) VB6 3 2 (0.990 %) C 4 1 (0.495 %) Perl 4 1 (0.495 %) RPG
Qualifications 1 10 (4.950 %) Microsoft Certification 2 7 (3.465 %) MCP 3 5 (2.475 %) Degree 4 3 (1.485 %) MCSE 5 2 (0.990 %) MCSA 5 2 (0.990 %) Citrix Certification 5 2 (0.990 %) PRINCE2 Practitioner 5 2 (0.990 %) Network+ Certification 6 1 (0.495 %) PRINCE2 Certification 6 1 (0.495 %) ITIL Certification 6 1 (0.495 %) Cisco Certification 6 1 (0.495 %) HNC 6 1 (0.495 %) CCNP 6 1 (0.495 %) CCNA	Quality Assurance & Compliance 1 8 (3.960 %) SLA
System Software 1 41 (20.30 %) Active Directory 2 3 (1.485 %) Backup Exec 3 2 (0.990 %) MetaFrame 4 1 (0.495 %) ISA Server 4 1 (0.495 %) VMware ESX 4 1 (0.495 %) NetBackup	Systems Management 1 5 (2.475 %) ZENworks 1 5 (2.475 %) Norton AntiVirus 2 2 (0.990 %) OpenView 2 2 (0.990 %) Systems Management Server (SMS) 3 1 (0.495 %) DameWare
Vendors 1 51 (25.25 %) Microsoft 2 19 (9.406 %) Avaya 2 19 (9.406 %) Genesys 3 18 (8.911 %) Citrix 4 13 (6.436 %) Lotus 5 11 (5.446 %) Novell 5 11 (5.446 %) CheckPoint 6 9 (4.455 %) Remedy 7 7 (3.465 %) HP 8 6 (2.970 %) Cisco 8 6 (2.970 %) Symantec 9 5 (2.475 %) Sun 10 4 (1.980 %) Dell 11 3 (1.485 %) EMC 11 3 (1.485 %) IBM 11 3 (1.485 %) Mitel 11 3 (1.485 %) Altiris 11 3 (1.485 %) Brocade 12 2 (0.990 %) VMware 13 1 (0.495 %) BT