The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 37 84 74
Rank change year-on-year
+47 -10
Permanent jobs requiring a Support Analyst 72 34 45
As % of all permanent IT jobs located in Cheshire 5.41% 1.87% 2.87%
As % of the Job Titles category 5.66% 1.94% 3.01%
Number of salaries quoted 57 29 42
Average salary £27,000 £27,500 £26,750
Average salary % change year-on-year
-1.81% +2.80%
90% offered a salary of more than £21,800 £19,900 £20,550
10% offered a salary of more than £35,500 £46,500 £40,000
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1272 1753 1494
As % of all permanent IT jobs located in Cheshire 95.64% 96.37% 95.22%
Number of salaries quoted 1109 1432 1154
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £22,500 £23,500 £25,000
10% offered a salary of more than £52,500 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cheshire

Support Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheshire region.

Support Analyst Salary Trend in Cheshire

Support Analyst
Salary Histogram in Cheshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cheshire region over the 3 months to 5 February 2016.

Support Analyst Salary Histogram in Cheshire

Support Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Cheshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Knutsford - 12 £31,500 - 1
Warrington +2 7 £22,500 -18.18% 2
Runcorn - 4 £32,500 -
Macclesfield - 2 £37,000 - 1
Wilmslow +10 1 £20,500 +5.12%
Crewe +6 1 £22,500 -
Daresbury -3 1 £22,000 -15.38%
Nantwich - 1 £21,500 -
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Cheshire

For the 6 months to 5 February 2016, IT jobs across the Cheshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 65 (51.59%) Windows
2 55 (43.65%) ITIL
3 53 (42.06%) Active Directory
4 40 (31.75%) Microsoft
5 37 (29.37%) MS Exchange
6 34 (26.98%) Citrix
7 31 (24.60%) MS Excel
8 30 (23.81%) SQL
9 23 (18.25%) Windows Server
10 22 (17.46%) SCCM
10 22 (17.46%) MS Office
11 20 (15.87%) ITIL Certification
12 18 (14.29%) AppSense
12 18 (14.29%) Office 365
13 17 (13.49%) Firewall
13 17 (13.49%) Finance
14 16 (12.70%) CRM
15 15 (11.90%) R
15 15 (11.90%) RPG
15 15 (11.90%) AS400
16 14 (11.11%) Windows Server 2008
17 13 (10.32%) Analytical Skills
18 12 (9.52%) Windows 7
18 12 (9.52%) Oracle
18 12 (9.52%) Linux
18 12 (9.52%) TCP/IP
19 11 (8.73%) Continuous Improvement
20 10 (7.94%) Disaster Recovery
20 10 (7.94%) VMware
20 10 (7.94%) Cisco

Support Analyst
Top Related IT Skills in Cheshire by Category

For the 6 months to 5 February 2016, IT jobs across the Cheshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (29.37%) MS Exchange
2 10 (7.94%) IIS
3 9 (7.14%) Exchange Server 2010
4 6 (4.76%) Exchange Server 2013
5 3 (2.38%) IBM Notes
5 3 (2.38%) SharePoint
6 2 (1.59%) Exchange Server 2007
6 2 (1.59%) Lync
6 2 (1.59%) MS Project Server
7 1 (0.79%) Apache
7 1 (0.79%) Exchange Server 2003
7 1 (0.79%) Tomcat
7 1 (0.79%) WebLogic
Applications
1 31 (24.60%) MS Excel
2 22 (17.46%) MS Office
3 4 (3.17%) MS PowerPoint
4 2 (1.59%) MS Project
5 1 (0.79%) Spreadsheet
Business Applications
1 4 (3.17%) Dynamics CRM
2 3 (2.38%) Oracle Applications
2 3 (2.38%) Sage CRM
3 2 (1.59%) Dynamics AX
4 1 (0.79%) Dynamics NAV
4 1 (0.79%) Primavera
Cloud Services
1 18 (14.29%) Office 365
Communications & Networking
1 17 (13.49%) Firewall
2 12 (9.52%) TCP/IP
3 8 (6.35%) NAS
3 8 (6.35%) VPN
4 6 (4.76%) Cisco IOS
4 6 (4.76%) LAN
4 6 (4.76%) Remote Desktop
5 5 (3.97%) Broadband
5 5 (3.97%) DNS
6 3 (2.38%) DHCP
6 3 (2.38%) Network Security
6 3 (2.38%) SAN
6 3 (2.38%) Wireless
7 2 (1.59%) Skype
7 2 (1.59%) VoIP
7 2 (1.59%) WAN
8 1 (0.79%) Intranet
8 1 (0.79%) iSCSI
8 1 (0.79%) VLAN
Database & Business Intelligence
1 9 (7.14%) SQL Server
2 4 (3.17%) SQL Server Reporting Services
3 3 (2.38%) Crystal Reports
3 3 (2.38%) MySQL
3 3 (2.38%) SQL Server 2008
4 2 (1.59%) BusinessObjects
5 1 (0.79%) Big Data
5 1 (0.79%) MS Access
5 1 (0.79%) Oracle Reports
5 1 (0.79%) RDBMS
5 1 (0.79%) Relational Database
5 1 (0.79%) SQL Server Analysis Services
5 1 (0.79%) SQL Server Integration Services
Development Applications
1 2 (1.59%) JIRA
General
1 17 (13.49%) Finance
2 7 (5.56%) Retail
3 5 (3.97%) Telecoms
4 4 (3.17%) Pharmaceutical
5 3 (2.38%) Marketing
6 2 (1.59%) Advertising
Libraries, Frameworks & Software Standards
1 1 (0.79%) .NET
1 1 (0.79%) HTML
Miscellaneous
1 15 (11.90%) AS400
2 13 (10.32%) Analytical Skills
3 7 (5.56%) Fat Client
3 7 (5.56%) Thin Client
4 5 (3.97%) Driving Licence
5 2 (1.59%) Data Centre
5 2 (1.59%) Management Information System
6 1 (0.79%) Computer Science
6 1 (0.79%) Enterprise Software
6 1 (0.79%) iPad
Operating Systems
1 65 (51.59%) Windows
2 23 (18.25%) Windows Server
3 14 (11.11%) Windows Server 2008
4 12 (9.52%) Linux
4 12 (9.52%) Windows 7
5 8 (6.35%) Windows 8
6 7 (5.56%) Android
6 7 (5.56%) Apple iOS
6 7 (5.56%) Windows XP
7 5 (3.97%) Windows Server 2012
8 4 (3.17%) Unix
8 4 (3.17%) Windows Server 2003
9 1 (0.79%) Red Hat Enterprise Linux
Processes & Methodologies
1 55 (43.65%) ITIL
2 16 (12.70%) CRM
3 11 (8.73%) Continuous Improvement
4 10 (7.94%) Disaster Recovery
5 8 (6.35%) Configuration Management
5 8 (6.35%) ITIL V3
6 7 (5.56%) Business Continuity
6 7 (5.56%) Software Licensing
6 7 (5.56%) Time Management
7 6 (4.76%) ERP
8 5 (3.97%) Business Intelligence
8 5 (3.97%) Service Delivery
9 4 (3.17%) User Acceptance Testing
10 3 (2.38%) Analytics
10 3 (2.38%) Data Analysis
10 3 (2.38%) High Availability
10 3 (2.38%) Programme Office Management
11 2 (1.59%) Agile Software Development
11 2 (1.59%) Process Management
11 2 (1.59%) Workflow
Programming Languages
1 30 (23.81%) SQL
2 15 (11.90%) R
2 15 (11.90%) RPG
3 2 (1.59%) Java
4 1 (0.79%) PHP
4 1 (0.79%) PL/SQL
4 1 (0.79%) PowerShell
4 1 (0.79%) T-SQL
4 1 (0.79%) VB
Qualifications
1 20 (15.87%) ITIL Certification
2 8 (6.35%) Degree
3 4 (3.17%) HND
3 4 (3.17%) Microsoft Certification
4 3 (2.38%) CCNA
4 3 (2.38%) Cisco Certification
Quality Assurance & Compliance
1 7 (5.56%) SLA
2 2 (1.59%) Data Quality
System Software
1 53 (42.06%) Active Directory
2 6 (4.76%) Terminal Services
2 6 (4.76%) VMware Infrastructure
3 3 (2.38%) Hyper-V
4 1 (0.79%) VMware ESX
4 1 (0.79%) Xen
4 1 (0.79%) XenApp
Systems Management
1 22 (17.46%) SCCM
2 1 (0.79%) SCOM
Vendors
1 40 (31.75%) Microsoft
2 34 (26.98%) Citrix
3 18 (14.29%) AppSense
4 12 (9.52%) Oracle
5 10 (7.94%) Cisco
5 10 (7.94%) VMware
6 6 (4.76%) Apple
6 6 (4.76%) Sophos
6 6 (4.76%) Symantec
7 4 (3.17%) Hyperion
7 4 (3.17%) Sage
8 3 (2.38%) Cognos
8 3 (2.38%) CommVault
8 3 (2.38%) Lotus
8 3 (2.38%) NetApp
9 2 (1.59%) SAP
10 1 (0.79%) GFI Software
10 1 (0.79%) JD Edwards
10 1 (0.79%) McAfee
10 1 (0.79%) Red Hat
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