The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Support Analyst
Rank 85 64 92
Rank change year-on-year
-21 +28
Permanent jobs requiring a Support Analyst 35 47 45
As % of all permanent IT jobs located in Cheshire 1.89% 2.95% 2.20%
As % of the Job Titles category 2.01% 3.14% 2.30%
Number of salaries quoted 31 44 42
Average salary £28,500 £25,250 £30,500
Average salary % change year-on-year
+12.87% -17.21%
90% offered a salary of more than £20,000 £20,000 £20,000
10% offered a salary of more than £46,500 £39,700 £35,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1739 1495 1957
As % of all permanent IT jobs located in Cheshire 94.15% 93.85% 95.46%
Number of salaries quoted 1372 1154 1596
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £55,000 £50,000 £54,700
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cheshire

Support Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cheshire region.

Support Analyst Salary Trend in Cheshire

Support Analyst
Salary Histogram in Cheshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cheshire region over the 3 months to 26 February 2015.

Support Analyst Salary Histogram in Cheshire

Support Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Cheshire region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +4 12 £29,250 -23.02% 1
Chester +9 5 £20,500 -59.00% 1
Wilmslow -5 3 £20,000 -4.76% 1
Daresbury - 2 £26,000 -
Runcorn -15 1 £33,000 +33.33%
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Cheshire

For the 6 months to 26 February 2015, IT jobs across the Cheshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 31 (40.26%) Microsoft
2 30 (38.96%) Windows
3 29 (37.66%) MS Excel
4 27 (35.06%) Active Directory
5 23 (29.87%) SQL
6 19 (24.68%) SQL Server
7 17 (22.08%) Windows 7
8 16 (20.78%) MS Office
9 15 (19.48%) Finance
10 13 (16.88%) Incident Management
11 12 (15.58%) Security Cleared
11 12 (15.58%) LAN
11 12 (15.58%) WAN
12 11 (14.29%) SC Cleared
13 10 (12.99%) SAP
13 10 (12.99%) ITIL
14 8 (10.39%) VMware
14 8 (10.39%) CRM
14 8 (10.39%) MCSE
14 8 (10.39%) MCSA
14 8 (10.39%) ERP
14 8 (10.39%) Windows XP
14 8 (10.39%) .NET
14 8 (10.39%) Oracle
14 8 (10.39%) VPN
14 8 (10.39%) Microsoft Certification
14 8 (10.39%) MCITP
14 8 (10.39%) Windows Server 2008
14 8 (10.39%) Windows 8
15 7 (9.09%) User Experience

Support Analyst
Top Related IT Skills in Cheshire by Category

For the 6 months to 26 February 2015, IT jobs across the Cheshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (9.09%) MS Exchange
2 6 (7.79%) Exchange Server 2010
3 3 (3.90%) IIS
4 1 (1.30%) Exchange Server 2013
4 1 (1.30%) Exstream Dialogue
4 1 (1.30%) Exchange Server 2007
Applications
1 29 (37.66%) MS Excel
2 16 (20.78%) MS Office
3 7 (9.09%) MS PowerPoint
4 1 (1.30%) PrintSoft PReS
Business Applications
1 5 (6.49%) SAP FI
1 5 (6.49%) SAP FI/CO
1 5 (6.49%) SAP CO
1 5 (6.49%) Dynamics CRM
1 5 (6.49%) Dynamics GP
2 1 (1.30%) SAP SCM
2 1 (1.30%) SAP SD
2 1 (1.30%) Exstream
2 1 (1.30%) SAP MM
Cloud Services
1 1 (1.30%) Amazon AWS
1 1 (1.30%) Office 365
Communications & Networking
1 12 (15.58%) LAN
1 12 (15.58%) WAN
2 8 (10.39%) VPN
3 5 (6.49%) TCP/IP
4 3 (3.90%) Firewall
4 3 (3.90%) Wi-Fi
4 3 (3.90%) DNS
4 3 (3.90%) DHCP
5 2 (2.60%) Wireless
6 1 (1.30%) VLAN
6 1 (1.30%) NAS
6 1 (1.30%) VoIP
6 1 (1.30%) SAN
6 1 (1.30%) Intranet
Database & Business Intelligence
1 19 (24.68%) SQL Server
2 7 (9.09%) Crystal Reports
3 6 (7.79%) SQL Server Reporting Services
3 6 (7.79%) SQL Server 2008
4 4 (5.19%) Oracle Database
5 2 (2.60%) Relational Database
5 2 (2.60%) Oracle Reports
5 2 (2.60%) RDBMS
6 1 (1.30%) DTS
Development Applications
1 1 (1.30%) Visual Studio
1 1 (1.30%) Team Foundation Server
General
1 15 (19.48%) Finance
2 6 (7.79%) General Ledger
3 2 (2.60%) Advertising
3 2 (2.60%) Back Office
4 1 (1.30%) Financial Institution
4 1 (1.30%) Legal
4 1 (1.30%) Manufacturing
4 1 (1.30%) Retail
Libraries, Frameworks & Software Standards
1 8 (10.39%) .NET
2 3 (3.90%) ASP.NET
2 3 (3.90%) Web Services
3 2 (2.60%) EDI
3 2 (2.60%) HTML
4 1 (1.30%) WinForms
4 1 (1.30%) .NET Framework
4 1 (1.30%) XML
4 1 (1.30%) XSLT
4 1 (1.30%) COM+
4 1 (1.30%) CSS
4 1 (1.30%) ADO.NET
Miscellaneous
1 7 (9.09%) User Experience
2 3 (3.90%) GIS
3 2 (2.60%) Analytical Skills
Operating Systems
1 30 (38.96%) Windows
2 17 (22.08%) Windows 7
3 8 (10.39%) Windows 8
3 8 (10.39%) Windows Server 2008
3 8 (10.39%) Windows XP
4 6 (7.79%) Windows Server 2012
5 3 (3.90%) UNIX
5 3 (3.90%) Windows Server 2003
5 3 (3.90%) Linux
Processes & Methodologies
1 13 (16.88%) Incident Management
2 10 (12.99%) ITIL
3 8 (10.39%) CRM
3 8 (10.39%) ERP
4 6 (7.79%) Service Management
5 5 (6.49%) PRINCE2
5 5 (6.49%) Stakeholder Management
6 4 (5.19%) Business Intelligence
7 3 (3.90%) Change Management
7 3 (3.90%) Disaster Recovery
7 3 (3.90%) Security Management
7 3 (3.90%) Time Management
8 2 (2.60%) Data Entry
8 2 (2.60%) Service Delivery
8 2 (2.60%) Problem Management
8 2 (2.60%) Release Management
9 1 (1.30%) Data Cleansing
9 1 (1.30%) Customer Engagement
9 1 (1.30%) Risk Management
9 1 (1.30%) Scrum
Programming Languages
1 23 (29.87%) SQL
2 4 (5.19%) C#
3 3 (3.90%) Java
4 2 (2.60%) JavaScript
4 2 (2.60%) PowerShell
4 2 (2.60%) T-SQL
5 1 (1.30%) VB.NET
5 1 (1.30%) Shell Script
Qualifications
1 12 (15.58%) Security Cleared
2 11 (14.29%) SC Cleared
3 8 (10.39%) MCITP
3 8 (10.39%) MCSE
3 8 (10.39%) MCSA
3 8 (10.39%) Microsoft Certification
4 7 (9.09%) MCP
4 7 (9.09%) MCDST
5 5 (6.49%) PRINCE2 Certification
6 4 (5.19%) Degree
7 1 (1.30%) VCP4
7 1 (1.30%) CCNP
7 1 (1.30%) CCNA
7 1 (1.30%) Cisco Certification
Quality Assurance & Compliance
1 5 (6.49%) SLA
2 2 (2.60%) Sarbanes-Oxley
System Software
1 27 (35.06%) Active Directory
2 4 (5.19%) VMware Infrastructure
3 3 (3.90%) XenApp
4 2 (2.60%) XenDesktop
4 2 (2.60%) Hyper-V
5 1 (1.30%) VMware ESX
5 1 (1.30%) VMware Server
5 1 (1.30%) vSphere
Systems Management
1 2 (2.60%) WSUS
Vendors
1 31 (40.26%) Microsoft
2 10 (12.99%) SAP
3 8 (10.39%) Oracle
3 8 (10.39%) VMware
4 7 (9.09%) Citrix
5 5 (6.49%) Hyperion
5 5 (6.49%) Cognos
6 4 (5.19%) JD Edwards
6 4 (5.19%) Sage
7 3 (3.90%) McAfee
7 3 (3.90%) HP
8 2 (2.60%) Cisco
8 2 (2.60%) Baan
8 2 (2.60%) RedPrairie
9 1 (1.30%) WatchGuard
9 1 (1.30%) SonicWALL
9 1 (1.30%) Pegasus
9 1 (1.30%) Dell
9 1 (1.30%) EMC
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