The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 301 308 303
Rank change year-on-year
+7 -5
Permanent jobs requiring a Service Desk Manager 13 15 13
As % of all permanent IT jobs located in the City of London 0.12% 0.13% 0.12%
As % of the Job Titles category 0.13% 0.14% 0.13%
Number of salaries quoted 13 14 12
Average salary £47,500 £57,500 £42,500
Average salary % change year-on-year
-17.39% +35.29%
90% offered a salary of more than £37,500 £47,500 £40,250
10% offered a salary of more than £60,000 £67,500 £64,000
UK excluding London average salary £40,000 £40,000 £40,000
Service Desk Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9698 10369 10363
As % of all permanent IT jobs located in the City of London 93.24% 92.70% 93.49%
Number of salaries quoted 8264 8719 9211
Average salary £55,000 £54,000 £52,500
Average salary % change year-on-year
+1.85% +2.85%
90% offered a salary of more than £33,750 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the City of London

Service Desk Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the City of London region.

Service Desk Manager Salary Trend in the City of London

Service Desk Manager
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the City of London region over the 3 months to 27 March 2015.

Service Desk Manager Salary Histogram in the City of London

Service Desk Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 27 March 2015, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 24 (80.00%) ITIL
2 18 (60.00%) Windows
3 13 (43.33%) Law
3 13 (43.33%) Windows 7
4 12 (40.00%) Legal
4 12 (40.00%) ITIL Certification
5 10 (33.33%) MS Excel
5 10 (33.33%) MS Office
5 10 (33.33%) Incident Management
6 9 (30.00%) Change Management
7 8 (26.67%) Service Delivery
7 8 (26.67%) Coaching
8 7 (23.33%) Operations Management
8 7 (23.33%) Degree
8 7 (23.33%) Microsoft
8 7 (23.33%) Active Directory
9 6 (20.00%) Line Management
9 6 (20.00%) Mentoring
9 6 (20.00%) Service Desk Management
10 5 (16.67%) User Experience
10 5 (16.67%) Analytical Skills
10 5 (16.67%) WorkSite
10 5 (16.67%) Blackberry
11 4 (13.33%) Finance
11 4 (13.33%) Document Management
11 4 (13.33%) Performance Management
12 3 (10.00%) SLA
12 3 (10.00%) ITSM
12 3 (10.00%) Interwoven
13 2 (6.67%) Avaya

Service Desk Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 27 March 2015, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.67%) WorkSite
2 2 (6.67%) Exchange Server 2010
2 2 (6.67%) MS Exchange
2 2 (6.67%) Blackberry Enterprise Server
Applications
1 10 (33.33%) MS Office
1 10 (33.33%) MS Excel
Communications & Networking
1 2 (6.67%) LAN
1 2 (6.67%) Structured Cabling
General
1 13 (43.33%) Law
2 12 (40.00%) Legal
3 4 (13.33%) Finance
4 2 (6.67%) Front Office
4 2 (6.67%) Back Office
5 1 (3.33%) Banking
5 1 (3.33%) Retail
5 1 (3.33%) Investment Banking
Miscellaneous
1 5 (16.67%) Blackberry
1 5 (16.67%) User Experience
1 5 (16.67%) Analytical Skills
2 2 (6.67%) Statistics
3 1 (3.33%) Computer Science
3 1 (3.33%) PDA
3 1 (3.33%) Derivative
Operating Systems
1 18 (60.00%) Windows
2 13 (43.33%) Windows 7
3 2 (6.67%) Windows Server 2008
3 2 (6.67%) Mac OS
Processes & Methodologies
1 24 (80.00%) ITIL
2 10 (33.33%) Incident Management
3 9 (30.00%) Change Management
4 8 (26.67%) Service Delivery
4 8 (26.67%) Coaching
5 7 (23.33%) Operations Management
6 6 (20.00%) Service Desk Management
6 6 (20.00%) Line Management
6 6 (20.00%) Mentoring
7 4 (13.33%) Document Management
7 4 (13.33%) Performance Management
8 3 (10.00%) ITSM
9 2 (6.67%) Stakeholder Management
9 2 (6.67%) Project Management
9 2 (6.67%) Service Management
9 2 (6.67%) Continuous Improvement
9 2 (6.67%) Release Management
10 1 (3.33%) Investment Management
10 1 (3.33%) Problem Management
10 1 (3.33%) Performance Analysis
Qualifications
1 12 (40.00%) ITIL Certification
2 7 (23.33%) Degree
3 2 (6.67%) MCITP
3 2 (6.67%) MCSE
3 2 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 3 (10.00%) SLA
2 2 (6.67%) QA
System Software
1 7 (23.33%) Active Directory
2 2 (6.67%) Hyper-V
Vendors
1 7 (23.33%) Microsoft
2 3 (10.00%) Interwoven
3 2 (6.67%) Avaya
3 2 (6.67%) HP
3 2 (6.67%) SAP
3 2 (6.67%) Speakerbus
4 1 (3.33%) VMware
City, London
Circle Recruitment
Salary: £35000 - £40000 per annum
Posted: 6 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £45000 - £48000 per annum
Posted: 15 days ago