The statistics below represent IT jobs advertised across the City of London region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 226 277 307
Rank change year-on-year
+51 +30
Permanent jobs requiring a Service Desk Manager 8 21 17
As % of all permanent IT jobs located in the City of London 0.13% 0.24% 0.15%
As % of the Job Titles category 0.14% 0.25% 0.16%
Number of salaries quoted 8 19 17
Median salary £62,500 £37,500 £50,000
Median salary % change year-on-year
+66.66% -25.00%
90% offered a salary of more than £48,500 £34,800 £43,700
10% offered a salary of more than £75,000 £46,600 £70,000
UK excluding London median salary £38,000 £40,000 £37,500
% change year-on-year
-5.00% +6.66%
Service Desk Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5703 8362 10889
As % of all permanent IT jobs located in the City of London 96.01% 95.60% 95.58%
Number of salaries quoted 5212 7246 9135
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £35,000 £31,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Manager
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in the City of London

Service Desk Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the City of London region.

Service Desk Manager Salary Trend in the City of London

Service Desk Manager
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the City of London region over the 3 months to 25 September 2016.

Service Desk Manager Salary Histogram in the City of London

Service Desk Manager Skill Set
Top 24 Related IT Skills in the City of London

For the 6 months to 25 September 2016, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Desk Manager in the job title.

1 12 (85.71%) ITIL
2 6 (42.86%) ITIL Certification
2 6 (42.86%) Service Management
3 5 (35.71%) SLA
3 5 (35.71%) Finance
4 3 (21.43%) MS Office
4 3 (21.43%) Service Delivery
4 3 (21.43%) Windows
4 3 (21.43%) Linux
4 3 (21.43%) MS Excel
5 2 (14.29%) ITIL V3
5 2 (14.29%) Service Desk Management
5 2 (14.29%) Microsoft
5 2 (14.29%) ITSM
6 1 (7.14%) Stakeholder Management
6 1 (7.14%) Change Management
6 1 (7.14%) ServiceNow
6 1 (7.14%) Line Management
6 1 (7.14%) Performance Metrics
6 1 (7.14%) Fintech
6 1 (7.14%) Incident Management
6 1 (7.14%) JIRA
6 1 (7.14%) Continuous Improvement
6 1 (7.14%) Agile Software Development

Service Desk Manager Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (21.43%) MS Excel
1 3 (21.43%) MS Office
Development Applications
1 1 (7.14%) JIRA
General
1 5 (35.71%) Finance
Miscellaneous
1 1 (7.14%) Fintech
1 1 (7.14%) Performance Metrics
Operating Systems
1 3 (21.43%) Linux
1 3 (21.43%) Windows
Processes & Methodologies
1 12 (85.71%) ITIL
2 6 (42.86%) Service Management
3 3 (21.43%) Service Delivery
4 2 (14.29%) ITIL V3
4 2 (14.29%) ITSM
4 2 (14.29%) Service Desk Management
5 1 (7.14%) Agile Software Development
5 1 (7.14%) Change Management
5 1 (7.14%) Continuous Improvement
5 1 (7.14%) Incident Management
5 1 (7.14%) Line Management
5 1 (7.14%) Stakeholder Management
Qualifications
1 6 (42.86%) ITIL Certification
Quality Assurance & Compliance
1 5 (35.71%) SLA
Vendors
1 2 (14.29%) Microsoft
2 1 (7.14%) ServiceNow