The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 281 309 318
Rank change year-on-year
+28 +9
Permanent jobs requiring a Service Desk Manager 22 21 11
As % of all permanent IT jobs located in the City of London 0.21% 0.17% 0.093%
As % of the Job Titles category 0.23% 0.18% 0.099%
Number of salaries quoted 22 20 10
Average salary £51,250 £47,500 £56,250
Average salary % change year-on-year
+7.89% -15.55%
90% offered a salary of more than £38,000 £42,250 £42,250
10% offered a salary of more than £64,500 £67,500 £65,000
UK excluding London average salary £40,500 £40,750 £42,500
% change year-on-year
-0.61% -4.11%
Service Desk Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9656 11607 11072
As % of all permanent IT jobs located in the City of London 92.53% 92.50% 93.32%
Number of salaries quoted 8218 9790 9647
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £33,500 £32,500 £33,000
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the City of London

Service Desk Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the City of London region.

Service Desk Manager Salary Trend in the City of London

Service Desk Manager
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the City of London region over the 3 months to 4 May 2015.

Service Desk Manager Salary Histogram in the City of London

Service Desk Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 4 May 2015, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 31 (88.57%) ITIL
2 19 (54.29%) Windows
3 14 (40.00%) ITIL Certification
4 13 (37.14%) Law
4 13 (37.14%) Legal
4 13 (37.14%) Windows 7
5 12 (34.29%) Incident Management
6 10 (28.57%) MS Office
7 9 (25.71%) Microsoft
7 9 (25.71%) Change Management
8 8 (22.86%) MS Excel
8 8 (22.86%) Operations Management
9 7 (20.00%) Degree
9 7 (20.00%) Line Management
9 7 (20.00%) Coaching
9 7 (20.00%) Analytical Skills
10 6 (17.14%) Service Desk Management
10 6 (17.14%) Service Delivery
10 6 (17.14%) Active Directory
10 6 (17.14%) SLA
11 5 (14.29%) Blackberry
11 5 (14.29%) Finance
11 5 (14.29%) Retail
11 5 (14.29%) WorkSite
11 5 (14.29%) Performance Management
11 5 (14.29%) User Experience
12 4 (11.43%) Mentoring
12 4 (11.43%) Continuous Improvement
12 4 (11.43%) Document Management
13 3 (8.57%) Banking

Service Desk Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 4 May 2015, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (14.29%) WorkSite
2 2 (5.71%) MS Exchange
2 2 (5.71%) Exchange Server 2010
3 1 (2.86%) Blackberry Enterprise Server
Applications
1 10 (28.57%) MS Office
2 8 (22.86%) MS Excel
Communications & Networking
1 1 (2.86%) Structured Cabling
1 1 (2.86%) LAN
1 1 (2.86%) VoIP
1 1 (2.86%) TCP/IP
General
1 13 (37.14%) Law
1 13 (37.14%) Legal
2 5 (14.29%) Finance
2 5 (14.29%) Retail
3 3 (8.57%) Banking
4 1 (2.86%) Investment Banking
4 1 (2.86%) Front Office
4 1 (2.86%) Back Office
Miscellaneous
1 7 (20.00%) Analytical Skills
2 5 (14.29%) Blackberry
2 5 (14.29%) User Experience
3 2 (5.71%) Mathematics
4 1 (2.86%) iPad
4 1 (2.86%) PDA
4 1 (2.86%) Derivative
4 1 (2.86%) Statistics
4 1 (2.86%) iPhone
4 1 (2.86%) Computer Science
4 1 (2.86%) Fat Client
4 1 (2.86%) Thin Client
Operating Systems
1 19 (54.29%) Windows
2 13 (37.14%) Windows 7
3 3 (8.57%) Mac OS
4 2 (5.71%) Windows Server 2008
5 1 (2.86%) Windows Server 2003
Processes & Methodologies
1 31 (88.57%) ITIL
2 12 (34.29%) Incident Management
3 9 (25.71%) Change Management
4 8 (22.86%) Operations Management
5 7 (20.00%) Line Management
5 7 (20.00%) Coaching
6 6 (17.14%) Service Desk Management
6 6 (17.14%) Service Delivery
7 5 (14.29%) Performance Management
8 4 (11.43%) Mentoring
8 4 (11.43%) Continuous Improvement
8 4 (11.43%) Document Management
9 3 (8.57%) Problem Management
9 3 (8.57%) ITSM
10 2 (5.71%) Stakeholder Management
10 2 (5.71%) Project Management
10 2 (5.71%) Service Management
11 1 (2.86%) Performance Analysis
11 1 (2.86%) Asset Management
11 1 (2.86%) Release Management
Programming Languages
1 2 (5.71%) C
Qualifications
1 14 (40.00%) ITIL Certification
2 7 (20.00%) Degree
3 1 (2.86%) MCITP
3 1 (2.86%) MCSE
3 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 6 (17.14%) SLA
2 2 (5.71%) QA
System Software
1 6 (17.14%) Active Directory
2 1 (2.86%) Hyper-V
2 1 (2.86%) VMware ESX
2 1 (2.86%) Terminal Services
Vendors
1 9 (25.71%) Microsoft
2 3 (8.57%) Interwoven
3 2 (5.71%) VMware
4 1 (2.86%) Speakerbus
4 1 (2.86%) SAP
4 1 (2.86%) Avaya
4 1 (2.86%) HP
4 1 (2.86%) Citrix
City, London
Ashdown IT
Salary: £55000 per annum + pension, bonus, gym, healthcare
Posted: 3 days ago
City, London
Complete Tech Limited
Salary: From £40,000 to £45,000 per annum + 30% Bonus + Private Medical + Othe
Posted: 4 days ago
City, London
Integrated Financial Arrangements plc
Salary: From £42,000 to £45,000 per annum plus 30% company discretionary bonus
Posted: 19 days ago