The statistics below represent IT jobs advertised across the City of London region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Desk Manager
London / City of London
Rank 219 234 312
Rank change year-on-year
+15 +78
Permanent jobs requiring a Service Desk Manager 7 27 11
As % of all permanent IT jobs located in the City of London 0.14% 0.39% 0.11%
As % of the Job Titles category 0.14% 0.41% 0.11%
Number of salaries quoted 7 23 10
Median salary £47,500 £47,500 £37,500
Median salary % change year-on-year
- +26.66%
UK excluding London median salary £37,000 £40,000 £40,000
% change year-on-year
-7.50% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
4844 6564 9926
As % of all permanent IT jobs located in the City of London 96.40% 95.85% 95.56%
Number of salaries quoted 4437 5852 8528
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £35,000 £35,000 £33,000
10% offered a salary of more than £85,000 £77,500 £82,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Manager
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in the City of London

Service Desk Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the City of London region.

Service Desk Manager Salary Trend in the City of London

Service Desk Manager
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the City of London region over the 3 months to 24 February 2017.

Service Desk Manager Salary Histogram in the City of London

Service Desk Manager Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 24 February 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Desk Manager in the job title.

1 13 (86.67%) ITIL
2 7 (46.67%) ITIL Certification
3 6 (40.00%) SLA
4 5 (33.33%) Service Management
5 4 (26.67%) Service Delivery
6 3 (20.00%) Microsoft
6 3 (20.00%) Windows
6 3 (20.00%) ITSM
6 3 (20.00%) Degree
6 3 (20.00%) Performance Management
6 3 (20.00%) ITIL V3
6 3 (20.00%) ITIL V2
7 2 (13.33%) Kalman Filter
7 2 (13.33%) IVR
7 2 (13.33%) Wireless
7 2 (13.33%) Telecoms
7 2 (13.33%) Finance
7 2 (13.33%) Firewall
7 2 (13.33%) CTI
7 2 (13.33%) VoIP
7 2 (13.33%) DNS
8 1 (6.67%) Linux
8 1 (6.67%) MS Excel
8 1 (6.67%) Active Directory
8 1 (6.67%) Citrix
8 1 (6.67%) Banking
8 1 (6.67%) Migration
8 1 (6.67%) Stakeholder Management
8 1 (6.67%) MS Office
8 1 (6.67%) Mentoring

Service Desk Manager Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.67%) MS Excel
1 1 (6.67%) MS Office
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 2 (13.33%) CTI
1 2 (13.33%) DNS
1 2 (13.33%) Firewall
1 2 (13.33%) VoIP
1 2 (13.33%) Wireless
General
1 2 (13.33%) Finance
1 2 (13.33%) Telecoms
2 1 (6.67%) Banking
Miscellaneous
1 2 (13.33%) IVR
Operating Systems
1 3 (20.00%) Windows
2 1 (6.67%) Linux
Processes & Methodologies
1 13 (86.67%) ITIL
2 5 (33.33%) Service Management
3 4 (26.67%) Service Delivery
4 3 (20.00%) ITIL V2
4 3 (20.00%) ITIL V3
4 3 (20.00%) ITSM
4 3 (20.00%) Performance Management
5 2 (13.33%) Kalman Filter
6 1 (6.67%) Mentoring
6 1 (6.67%) Migration
6 1 (6.67%) Service Desk Management
6 1 (6.67%) Stakeholder Management
Programming Languages
1 1 (6.67%) PowerShell
Qualifications
1 7 (46.67%) ITIL Certification
2 3 (20.00%) Degree
Quality Assurance & Compliance
1 6 (40.00%) SLA
System Software
1 1 (6.67%) Active Directory
1 1 (6.67%) XenApp
Vendors
1 3 (20.00%) Microsoft
2 1 (6.67%) Citrix
2 1 (6.67%) MobileIron
2 1 (6.67%) ServiceNow
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 6 days ago