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This section looks at the demand for the Service Desk Manager role in IT jobs within the City of London region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Service Desk Manager
Location
3 months to 25 Jul 2008Same period last year
Rank342323
Rank change on same period last yearDown-19
Matching permanent IT job ads1921
As % of all UK permanent IT job ads sampled0.010 %0.009 %
As % of the category below0.102 %0.111 %
Salaries quoted818
Average minimum salary£38,125£47,583
Average salary£39,688£52,264
% change on same period last year-24.06 %
Average maximum salary£41,250£56,944
UK excluding London average salary£36,823£37,667
% change on same period last year-2.24 %
City of London IT Job Market, Job TitlesJob Titles
City of London
Matching permanent IT job ads1855118986
As % of all UK permanent IT job ads sampled9.793 %7.775 %
Salaries quoted1574114400
Average minimum salary£47,742£52,370
Average salary£52,480£56,940
% change on same period last year-7.83 %
Average maximum salary£57,217£61,510
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
Service Desk Manager LondonService Desk Manager
London

Service Desk Manager
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Desk Manager across the City of London region as a proportion of the total demand within the Job Titles category.

City of London Service Desk Manager Demand Trend

Service Desk Manager
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the City of London region.

City of London Service Desk Manager Salary Trend

Service Desk Manager
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Desk Manager across the City of London region over the 3 months to 25 July 2008.

City of London Service Desk Manager Salary Histogram

Service Desk Manager
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

114 (53.85 %)Banking
212 (46.15 %)Insurance
212 (46.15 %)Degree
311 (42.31 %)ITIL
311 (42.31 %)Sarbanes-Oxley
45 (19.23 %)ITIL Certification
45 (19.23 %)Windows
54 (15.38 %)SLA
54 (15.38 %)AS400
54 (15.38 %)Finance
63 (11.54 %)MS Office
63 (11.54 %)Microsoft
63 (11.54 %)Active Directory
72 (7.692 %)MS Excel
72 (7.692 %)MS Exchange
72 (7.692 %)MCSE
72 (7.692 %)Microsoft Certification
72 (7.692 %)WAN
72 (7.692 %)TCP/IP
72 (7.692 %)Remedy
72 (7.692 %)Incident Management
81 (3.846 %)Exchange Server 2003
81 (3.846 %)Computer Science
81 (3.846 %)Japanese Language
81 (3.846 %)Problem Management
81 (3.846 %)Education
81 (3.846 %)Law
81 (3.846 %)Backup Exec
81 (3.846 %)Project Management
81 (3.846 %)Contact Management

Service Desk Manager
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

City of London IT Job Market, Application PlatformsApplication Platforms
12 (7.692 %)MS Exchange
21 (3.846 %)Exchange Server 2003
City of London IT Job Market, ApplicationsApplications
13 (11.54 %)MS Office
22 (7.692 %)MS Excel
31 (3.846 %)MS Visio
City of London IT Job Market, Communications & NetworkingCommunications & Networking
12 (7.692 %)WAN
12 (7.692 %)TCP/IP
21 (3.846 %)Internet
21 (3.846 %)Firewall
21 (3.846 %)LAN
City of London IT Job Market, GeneralGeneral
114 (53.85 %)Banking
212 (46.15 %)Insurance
34 (15.38 %)Finance
41 (3.846 %)Education
41 (3.846 %)Law
City of London IT Job Market, MiscellaneousMiscellaneous
14 (15.38 %)AS400
21 (3.846 %)Computer Science
21 (3.846 %)Japanese Language
City of London IT Job Market, Operating SystemsOperating Systems
15 (19.23 %)Windows
21 (3.846 %)Windows 2000
21 (3.846 %)Windows NT
21 (3.846 %)Windows Server 2003
City of London IT Job Market, Processes & MethodologiesProcesses & Methodologies
111 (42.31 %)ITIL
22 (7.692 %)Incident Management
31 (3.846 %)Problem Management
31 (3.846 %)PRINCE2
31 (3.846 %)Project Management
31 (3.846 %)Service Management
31 (3.846 %)Disaster Recovery
31 (3.846 %)Contact Management
City of London IT Job Market, Programming LanguagesProgramming Languages
11 (3.846 %)C
11 (3.846 %)SQL
City of London IT Job Market, QualificationsQualifications
112 (46.15 %)Degree
25 (19.23 %)ITIL Certification
32 (7.692 %)Microsoft Certification
32 (7.692 %)MCSE
41 (3.846 %)MCSA
City of London IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
111 (42.31 %)Sarbanes-Oxley
24 (15.38 %)SLA
City of London IT Job Market, System SoftwareSystem Software
13 (11.54 %)Active Directory
21 (3.846 %)Terminal Server
21 (3.846 %)Backup Exec
City of London IT Job Market, VendorsVendors
13 (11.54 %)Microsoft
22 (7.692 %)Remedy
31 (3.846 %)HP
31 (3.846 %)Compaq
31 (3.846 %)Citrix
31 (3.846 %)VERITAS
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