The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 280 336 317
Rank change year-on-year
+56 -19
Permanent jobs requiring a Service Desk Manager 25 20 13
As % of all permanent IT jobs located in the City of London 0.25% 0.15% 0.11%
As % of the Job Titles category 0.27% 0.17% 0.12%
Number of salaries quoted 25 19 11
Average salary £55,000 £47,500 £55,000
Average salary % change year-on-year
+15.78% -13.63%
90% offered a salary of more than £41,000 £42,000 £40,000
10% offered a salary of more than £66,500 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £41,250
% change year-on-year
- -3.03%
Service Desk Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9324 12065 11025
As % of all permanent IT jobs located in the City of London 92.19% 92.46% 93.21%
Number of salaries quoted 8003 10213 9492
Average salary £55,000 £53,500 £52,500
Average salary % change year-on-year
+2.80% +1.90%
90% offered a salary of more than £33,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the City of London

Service Desk Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the City of London region.

Service Desk Manager Salary Trend in the City of London

Service Desk Manager
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the City of London region over the 3 months to 28 May 2015.

Service Desk Manager Salary Histogram in the City of London

Service Desk Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 28 May 2015, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 32 (86.49%) ITIL
2 20 (54.05%) Windows
3 15 (40.54%) ITIL Certification
4 14 (37.84%) Incident Management
5 13 (35.14%) Law
5 13 (35.14%) Legal
6 12 (32.43%) Windows 7
7 10 (27.03%) MS Office
8 9 (24.32%) Microsoft
8 9 (24.32%) Analytical Skills
9 8 (21.62%) Change Management
9 8 (21.62%) Line Management
9 8 (21.62%) Operations Management
10 7 (18.92%) Retail
10 7 (18.92%) SLA
10 7 (18.92%) Service Delivery
10 7 (18.92%) MS Excel
10 7 (18.92%) Coaching
11 6 (16.22%) Continuous Improvement
11 6 (16.22%) Service Desk Management
12 5 (13.51%) Performance Management
12 5 (13.51%) Degree
12 5 (13.51%) WorkSite
12 5 (13.51%) Problem Management
12 5 (13.51%) Finance
12 5 (13.51%) User Experience
13 4 (10.81%) Service Management
13 4 (10.81%) Active Directory
13 4 (10.81%) Blackberry
13 4 (10.81%) Document Management

Service Desk Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 28 May 2015, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.51%) WorkSite
2 1 (2.70%) Exchange Server 2010
2 1 (2.70%) MS Exchange
Applications
1 10 (27.03%) MS Office
2 7 (18.92%) MS Excel
Communications & Networking
1 1 (2.70%) VoIP
1 1 (2.70%) TCP/IP
General
1 13 (35.14%) Law
1 13 (35.14%) Legal
2 7 (18.92%) Retail
3 5 (13.51%) Finance
4 3 (8.11%) Banking
Miscellaneous
1 9 (24.32%) Analytical Skills
2 5 (13.51%) User Experience
3 4 (10.81%) Blackberry
4 3 (8.11%) Mathematics
5 1 (2.70%) iPad
5 1 (2.70%) Derivative
5 1 (2.70%) iPhone
5 1 (2.70%) Fat Client
5 1 (2.70%) Computer Science
5 1 (2.70%) PDA
5 1 (2.70%) Thin Client
5 1 (2.70%) Handset
Operating Systems
1 20 (54.05%) Windows
2 12 (32.43%) Windows 7
3 3 (8.11%) Mac OS
4 2 (5.41%) Linux
5 1 (2.70%) Windows Server 2008
5 1 (2.70%) Windows Server 2003
Processes & Methodologies
1 32 (86.49%) ITIL
2 14 (37.84%) Incident Management
3 8 (21.62%) Change Management
3 8 (21.62%) Line Management
3 8 (21.62%) Operations Management
4 7 (18.92%) Service Delivery
4 7 (18.92%) Coaching
5 6 (16.22%) Continuous Improvement
5 6 (16.22%) Service Desk Management
6 5 (13.51%) Performance Management
6 5 (13.51%) Problem Management
7 4 (10.81%) Service Management
7 4 (10.81%) Document Management
8 3 (8.11%) Mentoring
8 3 (8.11%) ITSM
9 2 (5.41%) Open Source
9 2 (5.41%) People Management
10 1 (2.70%) Performance Analysis
10 1 (2.70%) Time Management
10 1 (2.70%) Asset Management
Programming Languages
1 3 (8.11%) C
Qualifications
1 15 (40.54%) ITIL Certification
2 5 (13.51%) Degree
Quality Assurance & Compliance
1 7 (18.92%) SLA
2 1 (2.70%) QA
System Software
1 4 (10.81%) Active Directory
2 1 (2.70%) VMware Infrastructure
2 1 (2.70%) Terminal Services
2 1 (2.70%) VMware ESX
Vendors
1 9 (24.32%) Microsoft
2 3 (8.11%) Interwoven
2 3 (8.11%) VMware
3 1 (2.70%) Citrix
City, London
Complete Tech Limited
Salary: From £40,000 to £45,000 per annum + 30% Bonus + Private Medical + Othe
Posted: 3 days ago
City of London
Lawrence Harvey
Salary: £60000.00 - £65000.00 per annum + Benefits
Posted: 22 days ago