The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 232 306 314
Rank change year-on-year
+74 +8
Permanent jobs requiring a Service Desk Manager 27 12 7
As % of all permanent IT jobs located in the City of London 0.40% 0.12% 0.068%
As % of the Job Titles category 0.42% 0.12% 0.072%
Number of salaries quoted 21 11 7
Average salary £47,500 £37,500 £57,500
Average salary % change year-on-year
+26.66% -34.78%
90% offered a salary of more than £47,000 £37,500 £42,900
10% offered a salary of more than £52,500 £59,000 £58,500
UK excluding London average salary £40,000 £37,500 £40,000
% change year-on-year
+6.66% -6.25%
Service Desk Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6363 9927 9741
As % of all permanent IT jobs located in the City of London 95.01% 95.42% 94.56%
Number of salaries quoted 5733 8625 8309
Average salary £57,500 £54,500 £55,000
Average salary % change year-on-year
+5.50% -0.90%
90% offered a salary of more than £35,000 £33,000 £32,500
10% offered a salary of more than £85,000 £80,000 £77,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the City of London

Service Desk Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the City of London region.

Service Desk Manager Salary Trend in the City of London

Service Desk Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 8 February 2016, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 33 (91.67%) ITIL
2 23 (63.89%) Windows
3 19 (52.78%) ITIL Certification
4 16 (44.44%) Line Management
5 15 (41.67%) ITSM
5 15 (41.67%) Performance Management
6 13 (36.11%) ITIL V3
6 13 (36.11%) Service Management
7 12 (33.33%) E-Commerce
7 12 (33.33%) SLA
7 12 (33.33%) Sun
7 12 (33.33%) Continuous Improvement
8 11 (30.56%) Active Directory
9 10 (27.78%) Incident Management
9 10 (27.78%) Banking
9 10 (27.78%) Finance
9 10 (27.78%) Windows 7
10 9 (25.00%) Microsoft
11 7 (19.44%) Mentoring
12 6 (16.67%) Hedge funds
12 6 (16.67%) MS Office
12 6 (16.67%) Financial Institution
12 6 (16.67%) Investment Banking
13 5 (13.89%) Service Desk Management
13 5 (13.89%) Wireless
13 5 (13.89%) Service Delivery
13 5 (13.89%) Blackberry
13 5 (13.89%) VPN
14 3 (8.33%) VoIP
14 3 (8.33%) Management Information System

Service Desk Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 8 February 2016, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 6 (16.67%) MS Office
2 1 (2.78%) MS Excel
Communications & Networking
1 5 (13.89%) VPN
1 5 (13.89%) Wireless
2 3 (8.33%) VoIP
3 1 (2.78%) LAN
3 1 (2.78%) WAN
General
1 10 (27.78%) Banking
1 10 (27.78%) Finance
2 6 (16.67%) Financial Institution
2 6 (16.67%) Investment Banking
3 2 (5.56%) Telecoms
4 1 (2.78%) Private Banking
Miscellaneous
1 6 (16.67%) Hedge funds
2 5 (13.89%) Blackberry
3 3 (8.33%) Management Information System
4 1 (2.78%) Analytical Skills
4 1 (2.78%) Data Centre
Operating Systems
1 23 (63.89%) Windows
2 10 (27.78%) Windows 7
3 1 (2.78%) Windows Server
Processes & Methodologies
1 33 (91.67%) ITIL
2 16 (44.44%) Line Management
3 15 (41.67%) ITSM
3 15 (41.67%) Performance Management
4 13 (36.11%) ITIL V3
4 13 (36.11%) Service Management
5 12 (33.33%) Continuous Improvement
5 12 (33.33%) E-Commerce
6 10 (27.78%) Incident Management
7 7 (19.44%) Mentoring
8 5 (13.89%) Service Delivery
8 5 (13.89%) Service Desk Management
9 3 (8.33%) People Management
10 2 (5.56%) Coaching
10 2 (5.56%) Problem Management
10 2 (5.56%) Stakeholder Management
10 2 (5.56%) Workflow
11 1 (2.78%) Asset Management
11 1 (2.78%) Business Continuity
11 1 (2.78%) Operations Management
Programming Languages
1 1 (2.78%) SQL
Qualifications
1 19 (52.78%) ITIL Certification
2 2 (5.56%) A+ Certification
2 2 (5.56%) CCNA
2 2 (5.56%) Cisco Certification
2 2 (5.56%) MCP
2 2 (5.56%) MCTS
2 2 (5.56%) Microsoft Certification
Quality Assurance & Compliance
1 12 (33.33%) SLA
System Software
1 11 (30.56%) Active Directory
2 3 (8.33%) XenDesktop
3 2 (5.56%) VMware Infrastructure
3 2 (5.56%) XenApp
Vendors
1 12 (33.33%) Sun
2 9 (25.00%) Microsoft
3 3 (8.33%) Citrix
3 3 (8.33%) VMware
4 2 (5.56%) AppSense
4 2 (5.56%) Cisco
5 1 (2.78%) Bloomberg
5 1 (2.78%) Fidessa
5 1 (2.78%) Reuters
City, London
ANSON MCCADE
Salary: up to £55k+Package
Posted: 2 days ago
City, London
Burns Sheehan
Salary: £45000 - £50000.00 per annum
Posted: 5 days ago