The statistics below represent IT jobs advertised across the City of London region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Service Desk Manager
London / City of London
Rank 222 237 304
Rank change year-on-year
+15 +67
Permanent jobs requiring a Service Desk Manager 1 20 14
As % of all permanent IT jobs located in the City of London 0.020% 0.31% 0.14%
As % of the Job Titles category 0.021% 0.32% 0.14%
Number of salaries quoted 1 15 12
Median salary £80,000 £47,500 £38,750
Median salary % change year-on-year
+68.42% +22.58%
UK excluding London median salary £39,250 £42,500 £37,500
% change year-on-year
-7.64% +13.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
4856 6188 9805
As % of all permanent IT jobs located in the City of London 96.95% 95.79% 95.77%
Number of salaries quoted 4418 5546 8579
Median salary £57,500 £57,500 £54,500
Median salary % change year-on-year
- +5.50%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £85,000 £77,500 £85,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Manager
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in the City of London

Service Desk Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the City of London region.

Service Desk Manager Salary Trend in the City of London

Service Desk Manager Skill Set
Top 26 Related IT Skills in the City of London

For the 6 months to 19 January 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Desk Manager in the job title.

1 7 (70.00%) ITIL
2 4 (40.00%) SLA
3 3 (30.00%) Microsoft
3 3 (30.00%) ITIL Certification
4 2 (20.00%) Service Management
4 2 (20.00%) Finance
5 1 (10.00%) Migration
5 1 (10.00%) Stakeholder Management
5 1 (10.00%) MS Office
5 1 (10.00%) Incident Management
5 1 (10.00%) PowerShell
5 1 (10.00%) XenApp
5 1 (10.00%) ITIL V3
5 1 (10.00%) Continuous Improvement
5 1 (10.00%) Office 365
5 1 (10.00%) Service Desk Management
5 1 (10.00%) ServiceNow
5 1 (10.00%) Line Management
5 1 (10.00%) Performance Metrics
5 1 (10.00%) Service Delivery
5 1 (10.00%) ITSM
5 1 (10.00%) Windows
5 1 (10.00%) MS Excel
5 1 (10.00%) Banking
5 1 (10.00%) Active Directory
5 1 (10.00%) Citrix

Service Desk Manager Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (10.00%) MS Excel
1 1 (10.00%) MS Office
Cloud Services
1 1 (10.00%) Office 365
General
1 2 (20.00%) Finance
2 1 (10.00%) Banking
Miscellaneous
1 1 (10.00%) Performance Metrics
Operating Systems
1 1 (10.00%) Windows
Processes & Methodologies
1 7 (70.00%) ITIL
2 2 (20.00%) Service Management
3 1 (10.00%) Continuous Improvement
3 1 (10.00%) Incident Management
3 1 (10.00%) ITIL V3
3 1 (10.00%) ITSM
3 1 (10.00%) Line Management
3 1 (10.00%) Migration
3 1 (10.00%) Service Delivery
3 1 (10.00%) Service Desk Management
3 1 (10.00%) Stakeholder Management
Programming Languages
1 1 (10.00%) PowerShell
Qualifications
1 3 (30.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (40.00%) SLA
System Software
1 1 (10.00%) Active Directory
1 1 (10.00%) XenApp
Vendors
1 3 (30.00%) Microsoft
2 1 (10.00%) Citrix
2 1 (10.00%) ServiceNow
City, London
Harris Global
Salary: From £48,000 to £52,000 per annum + bonus and benefits
Posted: 6 hours ago