Service Desk Manager Jobs in the City of London
 
Demand Trend Salary Trend Salary Histogram Related Skills

The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
Service Desk Manager
Rank 308 304 307
Rank change year-on-year
-4 +3
Permanent jobs requiring a Service Desk Manager 13 19 24
As % of all permanent IT jobs located in the City of London 0.111% 0.145% 0.156%
As % of the Job Titles category 0.120% 0.156% 0.166%
Number of salaries quoted 11 16 23
Average salary £55,000 £32,500 £52,500
Average salary % change year-on-year
+69.23% -38.09%
90% offered a salary of more than £40,000 £31,000 £38,000
10% offered a salary of more than £65,000 £66,250 £66,500
UK excluding London average salary £41,250 £37,500 £37,000
% change year-on-year
+10.00% +1.35%
All Job Titles
City of London
Permanent IT job ads with a match in the
Job Titles category		 10837 12171 14447
As % of all permanent IT jobs located in the City of London 92.90% 93.16% 93.65%
Number of salaries quoted 9335 11069 13022
Average salary £52,500 £52,500 £55,000
Average salary % change year-on-year
- -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £85,000 £80,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Manager
London

Service Desk Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager across the City of London region as a proportion of the total demand within the Job Titles category.

City of London Service Desk Manager Jobs Demand Trend

Service Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the City of London region.

City of London Service Desk Manager Salary Trend

Service Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the City of London region over the 3 months to 24 May 2013.

City of London Service Desk Manager Salary Histogram

Service Desk Manager
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 17 (65.38%) ITIL
2 12 (46.15%) Windows
2 12 (46.15%) Microsoft
3 10 (38.46%) Active Directory
4 8 (30.77%) Service Delivery
5 7 (26.92%) SLA
5 7 (26.92%) Citrix
5 7 (26.92%) MS Office
6 6 (23.08%) Finance
6 6 (23.08%) Incident Management
7 5 (19.23%) Degree
7 5 (19.23%) MS Excel
7 5 (19.23%) Service Desk Management
8 4 (15.38%) Windows XP
8 4 (15.38%) Banking
8 4 (15.38%) Legal
9 3 (11.54%) Law
9 3 (11.54%) MS Exchange
9 3 (11.54%) UNIX
9 3 (11.54%) Microsoft Certification
9 3 (11.54%) ITIL Certification
9 3 (11.54%) Windows Server 2008
10 2 (7.692%) Problem Management
10 2 (7.692%) Performance Management
10 2 (7.692%) Change Control
10 2 (7.692%) A+ Certification
10 2 (7.692%) Internet
10 2 (7.692%) Blackberry
10 2 (7.692%) Blackberry Enterprise Server
10 2 (7.692%) SharePoint

Service Desk Manager
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (3.846%) HTML
Application Platforms
1 3 (11.54%) MS Exchange
2 2 (7.692%) Blackberry Enterprise Server
2 2 (7.692%) SharePoint
2 2 (7.692%) Exchange Server 2003
3 1 (3.846%) SharePoint Server
3 1 (3.846%) Exchange Server 2010
Applications
1 7 (26.92%) MS Office
2 5 (19.23%) MS Excel
3 2 (7.692%) MS PowerPoint
4 1 (3.846%) Office 365
Business Applications
1 1 (3.846%) Maximo
Communications & Networking
1 2 (7.692%) Internet
2 1 (3.846%) IP Telephony
2 1 (3.846%) TCP/IP
2 1 (3.846%) SAN
Database & Business Intelligence
1 1 (3.846%) MySQL
1 1 (3.846%) SQL Server
1 1 (3.846%) Big Data
General
1 6 (23.08%) Finance
2 4 (15.38%) Banking
2 4 (15.38%) Legal
3 3 (11.54%) Law
4 1 (3.846%) Back Office
4 1 (3.846%) Retail
4 1 (3.846%) Pharmaceutical
4 1 (3.846%) Marketing
Miscellaneous
1 2 (7.692%) Blackberry
Operating Systems
1 12 (46.15%) Windows
2 4 (15.38%) Windows XP
3 3 (11.54%) UNIX
3 3 (11.54%) Windows Server 2008
4 1 (3.846%) Windows Vista
4 1 (3.846%) Linux
4 1 (3.846%) Windows Server 2003
4 1 (3.846%) Windows 7
Processes & Methodologies
1 17 (65.38%) ITIL
2 8 (30.77%) Service Delivery
3 6 (23.08%) Incident Management
4 5 (19.23%) Service Desk Management
5 2 (7.692%) Problem Management
5 2 (7.692%) Performance Management
5 2 (7.692%) Change Control
5 2 (7.692%) Service Management
5 2 (7.692%) Document Management
6 1 (3.846%) Change Management
6 1 (3.846%) Disaster Recovery
6 1 (3.846%) Resource Management
6 1 (3.846%) Data Management
6 1 (3.846%) E-Commerce
6 1 (3.846%) Project Management
6 1 (3.846%) Capacity Management
6 1 (3.846%) Infrastructure Management
6 1 (3.846%) Release Management
6 1 (3.846%) Continuous Improvement
Programming Languages
1 2 (7.692%) SQL
2 1 (3.846%) Java
2 1 (3.846%) JavaScript
Qualifications
1 5 (19.23%) Degree
2 3 (11.54%) Microsoft Certification
2 3 (11.54%) ITIL Certification
3 2 (7.692%) A+ Certification
4 1 (3.846%) MCP
4 1 (3.846%) ISEB
Quality Assurance & Compliance
1 7 (26.92%) SLA
System Software
1 10 (38.46%) Active Directory
2 1 (3.846%) XenApp
Vendors
1 12 (46.15%) Microsoft
2 7 (26.92%) Citrix
3 2 (7.692%) VMware
4 1 (3.846%) Oracle
4 1 (3.846%) Remedy
4 1 (3.846%) NetApp
4 1 (3.846%) Apple
4 1 (3.846%) Cisco
Service Desk Manager
City, London
Technical Skills Standard Microsoft Technologies (e.g. Windows Server 2008, Exchange, Sharepoint, SQL)... Experience of Disaster Recovery in line with best practises. Exposure to Unix and Apple technologies...
Search Consultancy
Posted: 17 May 2013
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Last Updated Friday 24 May 2013
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