The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 309 308 315
Rank change year-on-year
-1 +7
Permanent jobs requiring a Service Desk Manager 17 9 13
As % of all permanent IT jobs located in the City of London 0.14% 0.075% 0.100%
As % of the Job Titles category 0.15% 0.081% 0.11%
Number of salaries quoted 17 8 13
Average salary £50,000 £43,750 £34,500
Average salary % change year-on-year
+14.28% +26.81%
90% offered a salary of more than £44,800 £33,900 £30,400
10% offered a salary of more than £62,000 £50,750 £42,500
UK excluding London average salary £37,500 £35,250 £36,500
% change year-on-year
+6.38% -3.42%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11226 11158 12260
As % of all permanent IT jobs located in the City of London 92.28% 93.11% 93.88%
Number of salaries quoted 9412 9778 11182
Average salary £52,500 £53,500 £55,000
Average salary % change year-on-year
-1.86% -2.72%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £78,200 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Manager
London

Service Desk Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the City of London

Service Desk Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the City of London region.

Service Desk Manager Salary Trend in the City of London

Service Desk Manager
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the City of London region over the 3 months to 22 July 2014.

Service Desk Manager Salary Histogram in the City of London

Service Desk Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 22 July 2014, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 32 (86.49%) ITIL
2 13 (35.14%) Incident Management
3 12 (32.43%) Service Management
3 12 (32.43%) Service Delivery
3 12 (32.43%) Finance
4 11 (29.73%) Windows
5 8 (21.62%) SLA
5 8 (21.62%) Project Management
5 8 (21.62%) Problem Management
5 8 (21.62%) Windows 7
6 7 (18.92%) Change Management
6 7 (18.92%) ITIL Certification
6 7 (18.92%) Active Directory
7 6 (16.22%) ServiceNow
8 5 (13.51%) Banking
8 5 (13.51%) MCITP
8 5 (13.51%) Microsoft
8 5 (13.51%) Microsoft Certification
8 5 (13.51%) MCSE
8 5 (13.51%) LAN
8 5 (13.51%) WAN
8 5 (13.51%) VPN
8 5 (13.51%) Legal
9 4 (10.81%) Law
9 4 (10.81%) Blackberry Enterprise Server
9 4 (10.81%) Retail
10 3 (8.11%) Degree
10 3 (8.11%) Continuous Improvement
10 3 (8.11%) VMware
11 2 (5.41%) Telecoms

Service Desk Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 22 July 2014, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.81%) Blackberry Enterprise Server
Applications
1 2 (5.41%) MS Office
1 2 (5.41%) MS Excel
Communications & Networking
1 5 (13.51%) LAN
1 5 (13.51%) WAN
1 5 (13.51%) VPN
2 1 (2.70%) DNS
General
1 12 (32.43%) Finance
2 5 (13.51%) Banking
2 5 (13.51%) Legal
3 4 (10.81%) Law
3 4 (10.81%) Retail
4 2 (5.41%) Telecoms
Miscellaneous
1 2 (5.41%) Blackberry
2 1 (2.70%) Computer Science
2 1 (2.70%) PDA
2 1 (2.70%) Statistics
2 1 (2.70%) iPhone
Operating Systems
1 11 (29.73%) Windows
2 8 (21.62%) Windows 7
3 1 (2.70%) Android
3 1 (2.70%) Windows Server 2008
3 1 (2.70%) Windows 8
Processes & Methodologies
1 32 (86.49%) ITIL
2 13 (35.14%) Incident Management
3 12 (32.43%) Service Management
3 12 (32.43%) Service Delivery
4 8 (21.62%) Project Management
4 8 (21.62%) Problem Management
5 7 (18.92%) Change Management
6 3 (8.11%) Continuous Improvement
7 2 (5.41%) Service Desk Management
7 2 (5.41%) ITIL V3
7 2 (5.41%) Performance Management
7 2 (5.41%) Document Management
8 1 (2.70%) Supplier Management
8 1 (2.70%) Operations Management
8 1 (2.70%) Matrix Management
8 1 (2.70%) Disaster Recovery
8 1 (2.70%) Workflow
8 1 (2.70%) Stakeholder Management
Qualifications
1 7 (18.92%) ITIL Certification
2 5 (13.51%) MCITP
2 5 (13.51%) Microsoft Certification
2 5 (13.51%) MCSE
3 3 (8.11%) Degree
4 2 (5.41%) Security Cleared
5 1 (2.70%) MCSA
Quality Assurance & Compliance
1 8 (21.62%) SLA
System Software
1 7 (18.92%) Active Directory
Vendors
1 6 (16.22%) ServiceNow
2 5 (13.51%) Microsoft
3 3 (8.11%) VMware
4 2 (5.41%) Citrix
5 1 (2.70%) LANDesk
5 1 (2.70%) Cisco
5 1 (2.70%) Interwoven
City of London
NFP Group Ltd
Salary: £60000 - £80000 per annum
Posted: 8 days ago
City of London
NFP Group Ltd
Salary: £35000 - £45000 per annum
Posted: 11 days ago