The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 314 314 330
Rank change year-on-year
0 +16
Permanent jobs requiring a Service Desk Manager 21 14 15
As % of all permanent IT jobs located in the City of London 0.16% 0.12% 0.11%
As % of the Job Titles category 0.18% 0.13% 0.11%
Number of salaries quoted 20 13 11
Average salary £52,500 £46,000 £52,500
Average salary % change year-on-year
+14.13% -12.38%
90% offered a salary of more than £44,050 £42,500 £32,500
10% offered a salary of more than £67,500 £64,000 £70,000
UK excluding London average salary £40,000 £45,000 £45,000
% change year-on-year
-11.11% -
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11781 11139 13049
As % of all permanent IT jobs located in the City of London 92.39% 93.36% 93.53%
Number of salaries quoted 9895 9774 11794
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £80,000 £75,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Service Desk Manager
London

Service Desk Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the City of London

Service Desk Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the City of London region.

Service Desk Manager Salary Trend in the City of London

Service Desk Manager
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the City of London region over the 3 months to 16 April 2014.

Service Desk Manager Salary Histogram in the City of London

Service Desk Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 16 April 2014, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 20 (80.00%) ITIL
2 10 (40.00%) Incident Management
3 9 (36.00%) Finance
4 8 (32.00%) ITIL Certification
5 7 (28.00%) Windows
6 6 (24.00%) Service Management
6 6 (24.00%) Service Delivery
7 5 (20.00%) Legal
7 5 (20.00%) Active Directory
7 5 (20.00%) SLA
8 4 (16.00%) Microsoft
8 4 (16.00%) Law
8 4 (16.00%) Banking
8 4 (16.00%) Problem Management
9 3 (12.00%) Windows 7
9 3 (12.00%) Continuous Improvement
9 3 (12.00%) Retail
9 3 (12.00%) Project Management
9 3 (12.00%) VMware
10 2 (8.00%) Change Management
10 2 (8.00%) Citrix
10 2 (8.00%) Microsoft Certification
10 2 (8.00%) Blackberry
10 2 (8.00%) Blackberry Enterprise Server
10 2 (8.00%) MCSE
10 2 (8.00%) LAN
10 2 (8.00%) WAN
10 2 (8.00%) VPN
10 2 (8.00%) Document Management
10 2 (8.00%) MCITP

Service Desk Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 16 April 2014, IT jobs across the City of London region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.00%) Blackberry Enterprise Server
2 1 (4.00%) MS Exchange
Applications
1 1 (4.00%) MS Office
Communications & Networking
1 2 (8.00%) LAN
1 2 (8.00%) WAN
1 2 (8.00%) VPN
2 1 (4.00%) DNS
General
1 9 (36.00%) Finance
2 5 (20.00%) Legal
3 4 (16.00%) Law
3 4 (16.00%) Banking
4 3 (12.00%) Retail
5 1 (4.00%) Investment Banking
Miscellaneous
1 2 (8.00%) Blackberry
1 2 (8.00%) Statistics
2 1 (4.00%) PDA
2 1 (4.00%) iPhone
2 1 (4.00%) Computer Science
Operating Systems
1 7 (28.00%) Windows
2 3 (12.00%) Windows 7
3 1 (4.00%) Windows 8
3 1 (4.00%) Android
3 1 (4.00%) Windows Server 2008
Processes & Methodologies
1 20 (80.00%) ITIL
2 10 (40.00%) Incident Management
3 6 (24.00%) Service Management
3 6 (24.00%) Service Delivery
4 4 (16.00%) Problem Management
5 3 (12.00%) Continuous Improvement
5 3 (12.00%) Project Management
6 2 (8.00%) Change Management
6 2 (8.00%) Document Management
6 2 (8.00%) ITIL V3
7 1 (4.00%) Matrix Management
7 1 (4.00%) Service Desk Management
7 1 (4.00%) Operations Management
7 1 (4.00%) Workflow
7 1 (4.00%) Stakeholder Management
Qualifications
1 8 (32.00%) ITIL Certification
2 2 (8.00%) Microsoft Certification
2 2 (8.00%) MCSE
2 2 (8.00%) MCITP
3 1 (4.00%) Security Cleared
3 1 (4.00%) Degree
Quality Assurance & Compliance
1 5 (20.00%) SLA
System Software
1 5 (20.00%) Active Directory
Vendors
1 4 (16.00%) Microsoft
2 3 (12.00%) VMware
3 2 (8.00%) Citrix
3 2 (8.00%) ServiceNow
4 1 (4.00%) LANDesk
4 1 (4.00%) Cisco
City of London
Mint Recruitment Solutions
Salary: £40000 - £45000 per annum + Benefits
Posted: 2 days ago