Support Engineer Jobs in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £31,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 59 90 127
Rank change year-on-year +31 +37 -43
Permanent jobs requiring a Support Engineer 221 182 153
As % of all permanent jobs advertised in the East of England 3.65% 3.29% 2.41%
As % of the Job Titles category 3.89% 3.90% 2.56%
Number of salaries quoted 216 162 130
10th Percentile £24,000 £25,000 £19,750
25th Percentile £26,000 £26,250 £25,971
Median annual salary (50th Percentile) £31,000 £32,250 £32,500
Median % change year-on-year -3.88% -0.77% -7.14%
75th Percentile £38,000 £37,500 £41,500
90th Percentile £43,750 £39,750 £50,000
England median annual salary £32,500 £33,500 £33,000
% change year-on-year -2.99% +1.52% -2.94%

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,680 4,663 5,977
% of permanent jobs with a recognized job title 93.90% 84.35% 94.10%
Number of salaries quoted 4,332 2,314 2,883
10th Percentile £25,809 £26,750 £27,000
25th Percentile £31,500 £37,250 £35,750
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £63,750 £68,750 £65,000
90th Percentile £75,000 £83,750 £76,250
England median annual salary £53,500 £60,732 £60,000
% change year-on-year -11.91% +1.22% +9.09%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 27 April 2024.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +26 67 £29,500 -9.23% 14
Cambridgeshire +23 63 £34,500 -1.43% 22
Essex +21 48 £30,000 +8.11% 5
Norfolk -8 29 £31,000 +31.91% 2
Bedfordshire +45 9 £32,500 - 4
Suffolk -18 5 £33,000 +7.32% 8
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 27 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 159 (71.95%) Windows
2 145 (65.61%) Microsoft
3 133 (60.18%) Microsoft 365
4 101 (45.70%) Azure
5 93 (42.08%) Active Directory
6 88 (39.82%) Windows Server
7 78 (35.29%) Social Skills
8 68 (30.77%) Microsoft Exchange
9 59 (26.70%) SharePoint
10 57 (25.79%) Customer Service
11 55 (24.89%) VMware
11 55 (24.89%) Firewall
12 54 (24.43%) Windows 10
13 50 (22.62%) ITIL
14 42 (19.00%) Problem-Solving
15 41 (18.55%) Hyper-V
16 40 (18.10%) Microsoft Office
17 35 (15.84%) VMware Infrastructure
18 30 (13.57%) Wi-Fi
19 29 (13.12%) Entra ID
20 28 (12.67%) Linux
21 27 (12.22%) Driving Licence
21 27 (12.22%) Mac OS
22 26 (11.76%) Microsoft Certification
23 25 (11.31%) Microsoft Intune
23 25 (11.31%) Windows Server 2016
24 23 (10.41%) DNS
25 22 (9.95%) Apple
26 21 (9.50%) Apple iOS
27 19 (8.60%) Citrix

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (30.77%) Microsoft Exchange
2 59 (26.70%) SharePoint
3 13 (5.88%) Exchange Server 2013
4 11 (4.98%) Exchange Server 2007
4 11 (4.98%) Exchange Server 2010
5 4 (1.81%) WordPress
6 3 (1.36%) Apache
7 2 (0.90%) Exchange Server 2003
7 2 (0.90%) Skype for Business
Applications
1 40 (18.10%) Microsoft Office
2 5 (2.26%) Spreadsheet
3 4 (1.81%) Microsoft Project
4 3 (1.36%) Trello
5 1 (0.45%) Microsoft Excel
5 1 (0.45%) MS Visio
Business Applications
1 2 (0.90%) Remedy ITSM
Cloud Services
1 133 (60.18%) Microsoft 365
2 101 (45.70%) Azure
3 29 (13.12%) Entra ID
4 13 (5.88%) AWS
5 12 (5.43%) OneDrive
6 7 (3.17%) Google Workspace
6 7 (3.17%) Mimecast
7 6 (2.71%) Serverless
8 1 (0.45%) IaaS
8 1 (0.45%) PaaS
8 1 (0.45%) SaaS
8 1 (0.45%) WhatsApp
Communications & Networking
1 55 (24.89%) Firewall
2 30 (13.57%) Wi-Fi
3 23 (10.41%) DNS
4 19 (8.60%) Internet
5 17 (7.69%) LAN
5 17 (7.69%) WAN
6 16 (7.24%) Remote Desktop
7 15 (6.79%) DHCP
7 15 (6.79%) TCP/IP
7 15 (6.79%) VPN
8 11 (4.98%) Bluetooth
9 10 (4.52%) Wireless
10 8 (3.62%) 3G
10 8 (3.62%) 4G
10 8 (3.62%) GPRS
10 8 (3.62%) GSM
10 8 (3.62%) LTE
11 7 (3.17%) VLAN
11 7 (3.17%) VoIP
12 6 (2.71%) Intranet
Database & Business Intelligence
1 19 (8.60%) SQL Server
2 12 (5.43%) Amazon RDS
3 8 (3.62%) MariaDB
3 8 (3.62%) MySQL
4 3 (1.36%) GIS
4 3 (1.36%) MongoDB
4 3 (1.36%) PostgreSQL
Development Applications
1 9 (4.07%) JIRA
General
1 78 (35.29%) Social Skills
2 8 (3.62%) Finance
3 6 (2.71%) Analytical Skills
3 6 (2.71%) Telecoms
4 4 (1.81%) Public Sector
5 3 (1.36%) Manufacturing
5 3 (1.36%) Organisational Skills
6 2 (0.90%) Automotive
6 2 (0.90%) Marketing
7 1 (0.45%) Legal
7 1 (0.45%) Pharmaceutical
7 1 (0.45%) Retail
Libraries, Frameworks & Software Standards
1 6 (2.71%) REST
2 5 (2.26%) CSS
2 5 (2.26%) HTML
3 4 (1.81%) Cocoa
4 3 (1.36%) .NET
4 3 (1.36%) JSON
4 3 (1.36%) LAPP Stack
4 3 (1.36%) Lightning Web Components
4 3 (1.36%) SOAP
4 3 (1.36%) Web Services
Miscellaneous
1 27 (12.22%) Driving Licence
2 13 (5.88%) iPad
3 10 (4.52%) Social Media
4 7 (3.17%) Self-Motivation
5 6 (2.71%) Public Cloud
6 5 (2.26%) Life Science
7 3 (1.36%) ASTM
7 3 (1.36%) Enterprise Software
8 2 (0.90%) CCTV
8 2 (0.90%) Educational Technology
8 2 (0.90%) Handset
9 1 (0.45%) Client/Server
9 1 (0.45%) Management Information System
9 1 (0.45%) Onboarding
9 1 (0.45%) Security Posture
9 1 (0.45%) Sports Betting
Operating Systems
1 159 (71.95%) Windows
2 88 (39.82%) Windows Server
3 54 (24.43%) Windows 10
4 28 (12.67%) Linux
5 27 (12.22%) Mac OS
6 25 (11.31%) Windows Server 2016
7 21 (9.50%) Apple iOS
8 18 (8.14%) Windows Server 2019
9 15 (6.79%) Windows Server 2012
10 13 (5.88%) Windows 7
10 13 (5.88%) Windows Server 2008
11 12 (5.43%) Android
12 10 (4.52%) Windows 8
13 3 (1.36%) AIX
13 3 (1.36%) Windows Server 2003
14 2 (0.90%) Mac OS X
Processes & Methodologies
1 57 (25.79%) Customer Service
2 50 (22.62%) ITIL
3 42 (19.00%) Problem-Solving
4 15 (6.79%) Line Management
5 14 (6.33%) Time Management
6 13 (5.88%) Project Delivery
7 12 (5.43%) Remote Monitoring and Management
8 11 (4.98%) Mentoring
9 10 (4.52%) Incident Management
9 10 (4.52%) Migration
9 10 (4.52%) Proactive Maintenance
9 10 (4.52%) Ticket Management
10 8 (3.62%) Project Planning
11 7 (3.17%) Asset Management
11 7 (3.17%) Software Testing
12 6 (2.71%) Computer Science
12 6 (2.71%) Kalman Filter
12 6 (2.71%) OO
12 6 (2.71%) Service Delivery
12 6 (2.71%) Service Desk Management
Programming Languages
1 18 (8.14%) PowerShell
2 8 (3.62%) VB
3 3 (1.36%) Apex Code
3 3 (1.36%) C
3 3 (1.36%) C#
3 3 (1.36%) C++
3 3 (1.36%) JavaScript
3 3 (1.36%) Python
4 1 (0.45%) SQL
Qualifications
1 26 (11.76%) Microsoft Certification
2 15 (6.79%) Security Cleared
3 12 (5.43%) Degree
4 10 (4.52%) Network+ Certification
5 9 (4.07%) MCP
6 8 (3.62%) A+ Certification
6 8 (3.62%) CompTIA Security+
7 7 (3.17%) BPSS Clearance
8 6 (2.71%) HND
9 5 (2.26%) DBS Check
9 5 (2.26%) ITIL Certification
9 5 (2.26%) MCSA
10 4 (1.81%) CCNA
10 4 (1.81%) Cisco Certification
11 3 (1.36%) Azure Certification
12 2 (0.90%) MCSE
13 1 (0.45%) CCAA
13 1 (0.45%) CCNP
13 1 (0.45%) Citrix Certification
13 1 (0.45%) MCTS
Quality Assurance & Compliance
1 15 (6.79%) SLA
2 7 (3.17%) PCI DSS
3 6 (2.71%) GDPR
4 4 (1.81%) Cyber Essentials
5 3 (1.36%) Accessibility
5 3 (1.36%) ISO/IEC 27001
6 1 (0.45%) GxP
System Software
1 93 (42.08%) Active Directory
2 41 (18.55%) Hyper-V
3 35 (15.84%) VMware Infrastructure
4 17 (7.69%) Virtual Desktop
5 8 (3.62%) VMware ESXi
5 8 (3.62%) vSphere
6 7 (3.17%) KVM
7 2 (0.90%) Firmware
7 2 (0.90%) Terminal Services
Systems Management
1 25 (11.31%) Microsoft Intune
2 7 (3.17%) Jamf Pro
3 6 (2.71%) SmoothWall
4 4 (1.81%) SCCM
5 3 (1.36%) Active Directory Federation Services
6 2 (0.90%) Microsoft Data Protection Manager
6 2 (0.90%) SCDPM
7 1 (0.45%) Autotask
7 1 (0.45%) DatAdvantage
7 1 (0.45%) NetCrunch
7 1 (0.45%) QRadar
7 1 (0.45%) Stealthwatch
7 1 (0.45%) Symantec Endpoint Protection
7 1 (0.45%) vCenter Server
7 1 (0.45%) WSUS
Vendors
1 145 (65.61%) Microsoft
2 55 (24.89%) VMware
3 22 (9.95%) Apple
4 19 (8.60%) Citrix
5 12 (5.43%) HP
6 11 (4.98%) Dell
6 11 (4.98%) WatchGuard
7 10 (4.52%) Sophos
8 8 (3.62%) Google
8 8 (3.62%) Veeam
9 6 (2.71%) Cisco
10 5 (2.26%) ConnectWise
11 4 (1.81%) Acronis
11 4 (1.81%) Draytek
11 4 (1.81%) Mitel
11 4 (1.81%) Oracle
11 4 (1.81%) ServiceNow
11 4 (1.81%) SonicWALL
12 3 (1.36%) Aruba
12 3 (1.36%) Salesforce