The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 69 84 115
Rank change year-on-year
+15 +31
Permanent jobs requiring a Support Engineer 271 227 211
As % of all permanent IT jobs located in the East of England 3.56% 3.17% 2.30%
As % of the Job Titles category 3.70% 3.32% 2.38%
Number of salaries quoted 225 195 179
Average salary £31,500 £30,000 £30,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £22,500 £22,950 £21,000
10% offered a salary of more than £45,000 £37,750 £40,000
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7323 6839 8867
As % of all permanent IT jobs located in the East of England 96.30% 95.54% 96.72%
Number of salaries quoted 5965 5878 7555
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the East of England

Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the East of England region.

Support Engineer Salary Trend in the East of England

Support Engineer
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Engineer across the East of England region over the 3 months to 22 September 2014.

Support Engineer Salary Histogram in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the East of England region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -8 101 £30,000 +3.44% 15
Cambridgeshire +7 77 £37,500 +17.18% 12
Bedfordshire +19 48 £35,000 +16.66% 4
Essex -8 24 £34,000 +3.03% 5
Suffolk +20 20 £25,000 -5.66% 1
Norfolk +15 7 £21,750 -10.30% 2
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 22 September 2014, IT jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 328 (57.54%) Windows
2 194 (34.04%) Microsoft
3 187 (32.81%) Active Directory
4 137 (24.04%) Windows Server 2008
5 132 (23.16%) MS Exchange
6 130 (22.81%) VMware
7 129 (22.63%) MS Excel
8 109 (19.12%) Linux
9 108 (18.95%) Degree
10 102 (17.89%) SQL
11 101 (17.72%) Firewall
12 95 (16.67%) TCP/IP
13 92 (16.14%) Cisco
14 90 (15.79%) Windows 7
15 87 (15.26%) MS Office
16 81 (14.21%) Windows Server 2003
16 81 (14.21%) Citrix
16 81 (14.21%) Microsoft Certification
17 76 (13.33%) LAN
18 75 (13.16%) WAN
18 75 (13.16%) DNS
18 75 (13.16%) Windows Server 2012
19 70 (12.28%) Java
20 69 (12.11%) UNIX
21 68 (11.93%) VMware Infrastructure
22 66 (11.58%) SQL Server
23 64 (11.23%) Exchange Server 2010
24 60 (10.53%) Telecoms
25 59 (10.35%) DHCP
26 54 (9.47%) Cisco Certification

Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 22 September 2014, IT jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 132 (23.16%) MS Exchange
2 64 (11.23%) Exchange Server 2010
3 49 (8.60%) Exchange Server 2007
4 23 (4.04%) Exchange Server 2013
5 21 (3.68%) Exchange Server 2003
6 18 (3.16%) SharePoint
7 17 (2.98%) Blackberry Enterprise Server
8 15 (2.63%) IIS
8 15 (2.63%) Lync
9 12 (2.11%) Lotus Domino
10 10 (1.75%) Tomcat
11 8 (1.40%) Apache
12 7 (1.23%) SharePoint Server
13 6 (1.05%) WebSphere
13 6 (1.05%) SharePoint 2010
13 6 (1.05%) WebSphere Application Server
14 5 (0.88%) ColdFusion
15 2 (0.35%) Joomla!
15 2 (0.35%) WordPress
15 2 (0.35%) Office Communications Server
Applications
1 129 (22.63%) MS Excel
2 87 (15.26%) MS Office
3 11 (1.93%) MS PowerPoint
4 2 (0.35%) PowerPivot
5 1 (0.18%) MS Visio
Business Applications
1 5 (0.88%) Dynamics CRM
2 4 (0.70%) SAP Oil and Gas
3 2 (0.35%) Magento
4 1 (0.18%) Dynamics AX
Cloud Services
1 20 (3.51%) Office 365
2 8 (1.40%) SaaS
3 7 (1.23%) Microsoft Azure
4 6 (1.05%) PaaS
Communications & Networking
1 101 (17.72%) Firewall
2 95 (16.67%) TCP/IP
3 76 (13.33%) LAN
4 75 (13.16%) WAN
4 75 (13.16%) DNS
5 59 (10.35%) DHCP
6 46 (8.07%) SAN
7 35 (6.14%) VPN
8 30 (5.26%) Internet
9 23 (4.04%) VoIP
10 21 (3.68%) Network Security
11 17 (2.98%) 3GPP
12 16 (2.81%) SS7
13 15 (2.63%) Radio Access Network
13 15 (2.63%) Wi-Fi
14 14 (2.46%) LTE
14 14 (2.46%) Wireless
15 13 (2.28%) VoLTE
16 12 (2.11%) MPLS
17 10 (1.75%) 4G
Database & Business Intelligence
1 66 (11.58%) SQL Server
2 32 (5.61%) MySQL
3 22 (3.86%) Oracle Database
4 19 (3.33%) SQL Server 2008
5 16 (2.81%) Relational Database
6 10 (1.75%) SQL Server 2005
7 6 (1.05%) DB2
7 6 (1.05%) SQL Server 2012
8 4 (0.70%) SQL Server Reporting Services
8 4 (0.70%) MS Access
9 2 (0.35%) SQL Server Integration Services
10 1 (0.18%) Big Data
10 1 (0.18%) Crystal Reports
10 1 (0.18%) RDBMS
10 1 (0.18%) Text Mining
Development Applications
1 7 (1.23%) Git (software)
2 3 (0.53%) Subversion
3 2 (0.35%) Rational Application Developer
3 2 (0.35%) JIRA
3 2 (0.35%) Bugzilla
3 2 (0.35%) WebSphere Studio Application Developer
3 2 (0.35%) Eclipse
3 2 (0.35%) JUnit
4 1 (0.18%) Team Foundation Server
General
1 60 (10.53%) Telecoms
2 42 (7.37%) Finance
3 17 (2.98%) Retail
4 13 (2.28%) Manufacturing
4 13 (2.28%) Billing
5 8 (1.40%) Marketing
6 7 (1.23%) Electronics
7 6 (1.05%) Back Office
8 4 (0.70%) Banking
8 4 (0.70%) Financial Institution
9 3 (0.53%) Advertising
9 3 (0.53%) Aerospace
9 3 (0.53%) Norwegian Language
9 3 (0.53%) Danish Language
10 2 (0.35%) Dutch Language
10 2 (0.35%) Multimedia
10 2 (0.35%) Military
10 2 (0.35%) Legal
10 2 (0.35%) Publishing
11 1 (0.18%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 37 (6.49%) .NET
2 34 (5.96%) HTML
2 34 (5.96%) XML
3 14 (2.46%) ASP.NET
4 8 (1.40%) Classic ASP
5 7 (1.23%) CSS
5 7 (1.23%) J2EE
6 5 (0.88%) XHTML
6 5 (0.88%) LAMP
7 4 (0.70%) ADSI
7 4 (0.70%) JSP
7 4 (0.70%) Web Services
8 3 (0.53%) COM
9 2 (0.35%) JSTL
9 2 (0.35%) Hibernate
9 2 (0.35%) JCE
9 2 (0.35%) JMS
9 2 (0.35%) EJB
9 2 (0.35%) XSL
9 2 (0.35%) Struts
Miscellaneous
1 34 (5.96%) Mathematics
2 29 (5.09%) Analytical Skills
3 23 (4.04%) Blackberry
4 19 (3.33%) Computer Science
5 16 (2.81%) Physics
6 13 (2.28%) Wiki
7 12 (2.11%) SecurID
8 9 (1.58%) Thin Client
8 9 (1.58%) Fat Client
9 7 (1.23%) FlexPod
9 7 (1.23%) Client/Server
9 7 (1.23%) Firmware
9 7 (1.23%) CLARiiON
9 7 (1.23%) Video Conferencing
10 4 (0.70%) iPhone
10 4 (0.70%) iPad
10 4 (0.70%) DTV
11 3 (0.53%) Clustering
11 3 (0.53%) CMDB
12 2 (0.35%) EqualLogic
Operating Systems
1 328 (57.54%) Windows
2 137 (24.04%) Windows Server 2008
3 109 (19.12%) Linux
4 90 (15.79%) Windows 7
5 81 (14.21%) Windows Server 2003
6 75 (13.16%) Windows Server 2012
7 69 (12.11%) UNIX
8 38 (6.67%) Windows XP
9 33 (5.79%) Windows 8
10 26 (4.56%) Solaris
11 14 (2.46%) Android
11 14 (2.46%) Windows Vista
12 13 (2.28%) Windows Phone
13 12 (2.11%) VMS
13 12 (2.11%) Windows Phone 8
14 11 (1.93%) CentOS
14 11 (1.93%) Red Hat Enterprise Linux
15 10 (1.75%) Ubuntu
16 8 (1.40%) AIX
17 7 (1.23%) Windows 2000 Server
Processes & Methodologies
1 43 (7.54%) ITIL
2 30 (5.26%) Software Engineering
3 21 (3.68%) OO
4 18 (3.16%) Service Delivery
5 17 (2.98%) Project Management
6 15 (2.63%) E-Commerce
7 14 (2.46%) Configuration Management
7 14 (2.46%) Mentoring
8 13 (2.28%) Continuous Improvement
8 13 (2.28%) Service Management
9 12 (2.11%) Time Management
9 12 (2.11%) Performance Management
10 11 (1.93%) Business Intelligence
11 10 (1.75%) Disaster Recovery
11 10 (1.75%) Capacity Management
12 9 (1.58%) CRM
13 8 (1.40%) Incident Management
13 8 (1.40%) Software Deployment
13 8 (1.40%) Coaching
14 7 (1.23%) Kalman Filter
Programming Languages
1 102 (17.89%) SQL
2 70 (12.28%) Java
3 45 (7.89%) JavaScript
4 31 (5.44%) C#
5 18 (3.16%) Perl
5 18 (3.16%) PHP
6 17 (2.98%) C
7 16 (2.81%) Python
8 13 (2.28%) PowerShell
9 12 (2.11%) VB.NET
10 11 (1.93%) Shell Script
11 9 (1.58%) C++
12 8 (1.40%) VBA
13 7 (1.23%) Bash Shell
14 6 (1.05%) VBScript
14 6 (1.05%) VB
15 4 (0.70%) Korn
16 3 (0.53%) T-SQL
17 2 (0.35%) Ruby
17 2 (0.35%) PL/SQL
Qualifications
1 108 (18.95%) Degree
2 81 (14.21%) Microsoft Certification
3 54 (9.47%) Cisco Certification
4 48 (8.42%) MCSE
5 47 (8.25%) CCNA
6 38 (6.67%) MCP
7 37 (6.49%) MCITP
8 23 (4.04%) MCSA
9 15 (2.63%) Citrix Certification
10 14 (2.46%) Security Cleared
10 14 (2.46%) CCA
11 13 (2.28%) CCNP
12 11 (1.93%) VMware Certified Professional (VCP)
12 11 (1.93%) SC Cleared
13 9 (1.58%) MCTS
14 8 (1.40%) A+ Certification
15 6 (1.05%) CCSA
16 5 (0.88%) CCSE
16 5 (0.88%) NCDA
17 4 (0.70%) MOS
Quality Assurance & Compliance
1 47 (8.25%) SLA
2 12 (2.11%) QA
3 4 (0.70%) PCI DSS
4 1 (0.18%) ISO/IEC 27001
System Software
1 187 (32.81%) Active Directory
2 68 (11.93%) VMware Infrastructure
3 48 (8.42%) XenApp
4 43 (7.54%) Hyper-V
5 31 (5.44%) vSphere
6 29 (5.09%) VMware ESX
6 29 (5.09%) XenDesktop
7 12 (2.11%) Citrix Presentation Server
7 12 (2.11%) Terminal Services
8 3 (0.53%) ISA Server
8 3 (0.53%) Microsoft App-V
8 3 (0.53%) XenServer
9 2 (0.35%) Microsoft Virtual Server
10 1 (0.18%) NFS
10 1 (0.18%) Terminal Server
10 1 (0.18%) Forefront TMG
10 1 (0.18%) VMware ESXi
Systems Management
1 24 (4.21%) Backup Exec
2 15 (2.63%) McAfee ePO
3 8 (1.40%) SCCM
3 8 (1.40%) EMC NetWorker
4 7 (1.23%) Symantec Endpoint Protection
4 7 (1.23%) Symantec Enterprise Vault
5 6 (1.05%) WSUS
5 6 (1.05%) Tivoli Storage Manager
6 5 (0.88%) SCOM
7 4 (0.70%) Tivoli
7 4 (0.70%) Norton AntiVirus
8 3 (0.53%) Cisco CUCM
8 3 (0.53%) Cisco UCCX
8 3 (0.53%) Systems Management Server (SMS)
8 3 (0.53%) Cisco IPCC
9 2 (0.35%) Cacti
9 2 (0.35%) NetBackup
9 2 (0.35%) Nagios
9 2 (0.35%) Opsview
10 1 (0.18%) Ansible
Vendors
1 194 (34.04%) Microsoft
2 130 (22.81%) VMware
3 92 (16.14%) Cisco
4 81 (14.21%) Citrix
5 54 (9.47%) Oracle
6 34 (5.96%) Symantec
7 25 (4.39%) CheckPoint
8 20 (3.51%) HP
8 20 (3.51%) McAfee
8 20 (3.51%) Red Hat
9 17 (2.98%) NetApp
10 15 (2.63%) Apple
11 13 (2.28%) Clearswift
11 13 (2.28%) Lotus
12 12 (2.11%) Juniper
13 11 (1.93%) SAP
14 10 (1.75%) SolarWinds
14 10 (1.75%) CommVault
14 10 (1.75%) Remedy
14 10 (1.75%) EMC
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