The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Engineer
Rank 101 74 88
Rank change year-on-year
-27 +14
Permanent jobs requiring a Support Engineer 194 262 223
As % of all permanent IT jobs located in the East of England 2.64% 3.41% 3.12%
As % of the Job Titles category 2.80% 3.54% 3.28%
Number of salaries quoted 170 214 192
Average salary £30,500 £32,000 £30,000
Average salary % change year-on-year
-4.68% +6.66%
90% offered a salary of more than £22,500 £22,500 £22,000
10% offered a salary of more than £43,900 £45,000 £38,500
UK excluding London average salary £28,000 £29,000 £30,000
% change year-on-year
-3.44% -3.33%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6918 7397 6795
As % of all permanent IT jobs located in the East of England 94.17% 96.26% 95.11%
Number of salaries quoted 5867 6084 5823
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the East of England

Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the East of England region.

Support Engineer Salary Trend in the East of England

Support Engineer
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Engineer across the East of England region over the 3 months to 28 August 2015.

Support Engineer Salary Histogram in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the East of England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire 0 65 £35,000 -6.04% 8
Hertfordshire -41 55 £30,000 - 11
Essex +7 35 £31,000 -0.80% 3
Suffolk +7 22 £27,500 +10.00% 5
Bedfordshire -18 14 £35,000 - 1
Norfolk +2 3 - - 1
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 28 August 2015, IT jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 259 (63.79%) Windows
2 154 (37.93%) Microsoft
3 124 (30.54%) VMware
4 120 (29.56%) Active Directory
5 106 (26.11%) Linux
6 86 (21.18%) Windows Server 2008
7 85 (20.94%) MS Office
8 84 (20.69%) MS Excel
9 82 (20.20%) TCP/IP
10 76 (18.72%) SQL
11 69 (17.00%) DNS
12 68 (16.75%) Windows Server 2012
13 65 (16.01%) MS Exchange
14 64 (15.76%) ITIL
14 64 (15.76%) Citrix
15 55 (13.55%) SQL Server
16 49 (12.07%) VMware Infrastructure
17 48 (11.82%) Office 365
18 46 (11.33%) DHCP
19 44 (10.84%) WAN
20 43 (10.59%) Windows Server 2003
21 42 (10.34%) LAN
22 40 (9.85%) Oracle
22 40 (9.85%) C
22 40 (9.85%) Cisco
23 37 (9.11%) Firewall
24 36 (8.87%) Windows 7
25 35 (8.62%) Degree
26 34 (8.37%) Mathematics
26 34 (8.37%) Microsoft Certification

Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 28 August 2015, IT jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 65 (16.01%) MS Exchange
2 23 (5.67%) Apache
3 21 (5.17%) Tomcat
3 21 (5.17%) Exchange Server 2010
4 18 (4.43%) Lync
4 18 (4.43%) SharePoint
5 14 (3.45%) Exchange Server 2013
6 13 (3.20%) Exchange Server 2007
7 9 (2.22%) IIS
8 8 (1.97%) Exchange Server 2003
9 6 (1.48%) SAS
10 5 (1.23%) Zope
10 5 (1.23%) Plone
11 4 (0.99%) WebLogic
11 4 (0.99%) SharePoint 2010
11 4 (0.99%) Blackberry Enterprise Server
11 4 (0.99%) SharePoint 2013
12 3 (0.74%) Umbraco
13 2 (0.49%) Confluence
14 1 (0.25%) nginx
Applications
1 85 (20.94%) MS Office
2 84 (20.69%) MS Excel
3 7 (1.72%) AutoCAD
4 6 (1.48%) SOLIDWORKS
4 6 (1.48%) Pro/ENGINEER
4 6 (1.48%) Revit
4 6 (1.48%) MicroStation
4 6 (1.48%) Solid Edge
4 6 (1.48%) Siemens NX
4 6 (1.48%) PTC Creo
5 3 (0.74%) MS PowerPoint
6 2 (0.49%) Photoshop
7 1 (0.25%) HipChat
7 1 (0.25%) Adobe After Effects
7 1 (0.25%) MS Visio
7 1 (0.25%) Adobe Illustrator
7 1 (0.25%) InDesign
Business Applications
1 1 (0.25%) SAP Oil and Gas
1 1 (0.25%) Dynamics NAV
1 1 (0.25%) GoldMine
1 1 (0.25%) SAP Business One
Cloud Services
1 48 (11.82%) Office 365
2 13 (3.20%) Amazon AWS
3 9 (2.22%) Cloud Computing
4 6 (1.48%) Microsoft Azure
5 2 (0.49%) Google Apps
Communications & Networking
1 82 (20.20%) TCP/IP
2 69 (17.00%) DNS
3 46 (11.33%) DHCP
4 44 (10.84%) WAN
5 42 (10.34%) LAN
6 37 (9.11%) Firewall
7 33 (8.13%) SAN
8 32 (7.88%) VPN
9 19 (4.68%) Internet
10 17 (4.19%) VLAN
11 16 (3.94%) VoIP
12 14 (3.45%) HTTP
13 10 (2.46%) Wireless
14 9 (2.22%) PBX
14 9 (2.22%) SSL
15 8 (1.97%) FTP
16 7 (1.72%) Wi-Fi
17 6 (1.48%) Network Security
17 6 (1.48%) MPLS
17 6 (1.48%) DSL
Database & Business Intelligence
1 55 (13.55%) SQL Server
2 20 (4.93%) PostgreSQL
3 9 (2.22%) Relational Database
4 8 (1.97%) MySQL
5 7 (1.72%) Crystal Reports
6 4 (0.99%) Big Data
7 3 (0.74%) SQL Server 2012
7 3 (0.74%) SQL Server 2005
8 2 (0.49%) Oracle Reports
8 2 (0.49%) OLAP
9 1 (0.25%) SQLPlus
9 1 (0.25%) Oracle OLAP
9 1 (0.25%) SQL Server 2008
Development Applications
1 6 (1.48%) Git (software)
2 3 (0.74%) JIRA
3 2 (0.49%) Team Foundation Server
4 1 (0.25%) MSI
4 1 (0.25%) LabVIEW
General
1 17 (4.19%) Finance
2 14 (3.45%) Telecoms
3 12 (2.96%) Back Office
4 8 (1.97%) Front Office
5 7 (1.72%) Electronics
6 3 (0.74%) Publishing
7 2 (0.49%) Marketing
7 2 (0.49%) Legal
7 2 (0.49%) Manufacturing
7 2 (0.49%) Advertising
8 1 (0.25%) French Language
8 1 (0.25%) General Ledger
Libraries, Frameworks & Software Standards
1 14 (3.45%) .NET
2 10 (2.46%) XML
3 9 (2.22%) Application Packaging
4 8 (1.97%) ASP.NET
4 8 (1.97%) HTML
5 4 (0.99%) CSS
5 4 (0.99%) Middleware
6 2 (0.49%) LINQ
6 2 (0.49%) jQuery
6 2 (0.49%) Web Services
6 2 (0.49%) XSLT
6 2 (0.49%) COM+
7 1 (0.25%) COM
7 1 (0.25%) ODBC
Miscellaneous
1 34 (8.37%) Mathematics
2 24 (5.91%) Analytical Skills
3 22 (5.42%) Data Centre
4 16 (3.94%) Physics
5 11 (2.71%) Management Information System
6 9 (2.22%) Handset
6 9 (2.22%) Thin Client
6 9 (2.22%) Fat Client
7 8 (1.97%) Statistics
8 7 (1.72%) User Experience
9 6 (1.48%) Replication
10 5 (1.23%) Enterprise Software
10 5 (1.23%) Wiki
11 4 (0.99%) Telematics
11 4 (0.99%) EqualLogic
11 4 (0.99%) Blackberry
12 3 (0.74%) GIS
12 3 (0.74%) Mobile Computing
12 3 (0.74%) CCTV
13 2 (0.49%) Smartphone
Operating Systems
1 259 (63.79%) Windows
2 106 (26.11%) Linux
3 86 (21.18%) Windows Server 2008
4 68 (16.75%) Windows Server 2012
5 43 (10.59%) Windows Server 2003
6 36 (8.87%) Windows 7
7 31 (7.64%) UNIX
8 24 (5.91%) Windows 8
9 23 (5.67%) Red Hat Enterprise Linux
10 14 (3.45%) Windows XP
10 14 (3.45%) Mac OS X
11 7 (1.72%) Windows Vista
12 5 (1.23%) Debian
13 4 (0.99%) SUSE
14 3 (0.74%) Solaris
14 3 (0.74%) Android
14 3 (0.74%) CentOS
15 2 (0.49%) Mac OS
16 1 (0.25%) Apple iOS
16 1 (0.25%) Ubuntu
Processes & Methodologies
1 64 (15.76%) ITIL
2 20 (4.93%) Software Engineering
3 17 (4.19%) Mentoring
4 13 (3.20%) Project Management
4 13 (3.20%) Service Delivery
5 12 (2.96%) Coaching
6 11 (2.71%) Line Management
6 11 (2.71%) Disaster Recovery
7 10 (2.46%) Software Deployment
8 9 (2.22%) Performance Tuning
8 9 (2.22%) Time Management
8 9 (2.22%) Information Security
9 8 (1.97%) Agile Software Development
9 8 (1.97%) Incident Management
9 8 (1.97%) Data Security
10 7 (1.72%) CAD
10 7 (1.72%) Market Research
10 7 (1.72%) Root Cause Analysis
10 7 (1.72%) Software Licensing
11 6 (1.48%) Network Management
Programming Languages
1 76 (18.72%) SQL
2 40 (9.85%) C
3 25 (6.16%) Java
4 22 (5.42%) Python
5 20 (4.93%) C#
5 20 (4.93%) T-SQL
6 16 (3.94%) C++
6 16 (3.94%) PowerShell
7 8 (1.97%) VB
8 7 (1.72%) Perl
9 5 (1.23%) VBScript
9 5 (1.23%) JavaScript
10 3 (0.74%) PHP
10 3 (0.74%) PL/SQL
11 2 (0.49%) Bash Shell
11 2 (0.49%) VB6
11 2 (0.49%) Ruby
12 1 (0.25%) Tcl
12 1 (0.25%) Shell Script
12 1 (0.25%) MATLAB
Qualifications
1 35 (8.62%) Degree
2 34 (8.37%) Microsoft Certification
3 27 (6.65%) Cisco Certification
4 23 (5.67%) CCNA
5 21 (5.17%) MCSE
6 20 (4.93%) MCP
7 11 (2.71%) MCITP
8 9 (2.22%) RHCE
9 8 (1.97%) MCSA
9 8 (1.97%) RHCA
10 7 (1.72%) SC Cleared
10 7 (1.72%) Security Cleared
11 6 (1.48%) CCNP
12 4 (0.99%) ITIL Certification
13 3 (0.74%) A+ Certification
13 3 (0.74%) DV Cleared
14 2 (0.49%) ACSP
14 2 (0.49%) ITIL Foundation Certificate
14 2 (0.49%) CCIE
15 1 (0.25%) CISSP
Quality Assurance & Compliance
1 31 (7.64%) SLA
2 5 (1.23%) QA
System Software
1 120 (29.56%) Active Directory
2 49 (12.07%) VMware Infrastructure
3 32 (7.88%) Hyper-V
4 19 (4.68%) XenApp
5 16 (3.94%) XenDesktop
6 14 (3.45%) vSphere
6 14 (3.45%) VMware ESXi
7 12 (2.96%) Terminal Services
8 9 (2.22%) ISA Server
8 9 (2.22%) VMware Workstation
8 9 (2.22%) Forefront TMG
9 4 (0.99%) Xen
9 4 (0.99%) XenServer
10 1 (0.25%) Postfix
10 1 (0.25%) KVM
10 1 (0.25%) iptables
Systems Management
1 17 (4.19%) WSUS
2 14 (3.45%) SCCM
3 9 (2.22%) McAfee ePO
4 8 (1.97%) Backup Exec
5 4 (0.99%) Nagios
5 4 (0.99%) Norton AntiVirus
5 4 (0.99%) Dollar Universe
6 3 (0.74%) Cacti
7 2 (0.49%) OpenView
7 2 (0.49%) Opsview
7 2 (0.49%) Opscode Chef
8 1 (0.25%) HAProxy
8 1 (0.25%) Puppet
8 1 (0.25%) Cisco UCCX
8 1 (0.25%) Cisco CUCM
8 1 (0.25%) SolarWinds Orion
Vendors
1 154 (37.93%) Microsoft
2 124 (30.54%) VMware
3 64 (15.76%) Citrix
4 40 (9.85%) Oracle
4 40 (9.85%) Cisco
5 29 (7.14%) Red Hat
6 23 (5.67%) HP
7 19 (4.68%) Juniper
8 18 (4.43%) Veeam
9 17 (4.19%) F5
10 16 (3.94%) Blue Coat
10 16 (3.94%) CheckPoint
11 15 (3.69%) Crossbeam
11 15 (3.69%) 3PAR
11 15 (3.69%) Trend Micro
12 14 (3.45%) NetApp
13 13 (3.20%) Apple
14 11 (2.71%) Dell
14 11 (2.71%) Symantec
15 10 (2.46%) McAfee
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