The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 67 86 109
Rank change year-on-year
+19 +23
Permanent jobs requiring a Support Engineer 283 227 217
As % of all permanent IT jobs located in the East of England 3.69% 3.19% 2.36%
As % of the Job Titles category 3.83% 3.34% 2.44%
Number of salaries quoted 237 195 187
Average salary £32,500 £30,000 £30,000
Average salary % change year-on-year
+8.33% -
90% offered a salary of more than £22,500 £22,500 £21,000
10% offered a salary of more than £45,000 £40,000 £40,000
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7383 6803 8882
As % of all permanent IT jobs located in the East of England 96.23% 95.70% 96.63%
Number of salaries quoted 6038 5815 7558
Average salary £42,500 £40,000 £39,500
Average salary % change year-on-year
+6.25% +1.26%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the East of England

Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the East of England region.

Support Engineer Salary Trend in the East of England

Support Engineer
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Engineer across the East of England region over the 3 months to 30 September 2014.

Support Engineer Salary Histogram in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the East of England region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +3 106 £30,500 +5.17% 14
Cambridgeshire -2 78 £37,500 +17.18% 14
Bedfordshire +17 49 £35,000 +18.14% 3
Essex -3 31 £35,000 +6.06% 4
Suffolk +20 21 £25,000 -5.66% 2
Norfolk +11 6 £20,500 -6.81% 1
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 30 September 2014, IT jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 327 (57.17%) Windows
2 195 (34.09%) Microsoft
3 193 (33.74%) Active Directory
4 135 (23.60%) Windows Server 2008
5 132 (23.08%) MS Exchange
6 130 (22.73%) VMware
7 129 (22.55%) MS Excel
8 108 (18.88%) Linux
9 107 (18.71%) Firewall
10 105 (18.36%) Degree
11 103 (18.01%) SQL
12 99 (17.31%) TCP/IP
13 92 (16.08%) Cisco
13 92 (16.08%) Windows 7
14 82 (14.34%) Microsoft Certification
14 82 (14.34%) MS Office
15 78 (13.64%) Windows Server 2003
15 78 (13.64%) Citrix
15 78 (13.64%) DNS
15 78 (13.64%) LAN
16 77 (13.46%) WAN
17 74 (12.94%) Windows Server 2012
18 71 (12.41%) Java
19 69 (12.06%) UNIX
20 67 (11.71%) VMware Infrastructure
21 64 (11.19%) SQL Server
22 62 (10.84%) Exchange Server 2010
23 58 (10.14%) Telecoms
23 58 (10.14%) Cisco Certification
24 57 (9.97%) DHCP

Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 30 September 2014, IT jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 132 (23.08%) MS Exchange
2 62 (10.84%) Exchange Server 2010
3 50 (8.74%) Exchange Server 2007
4 25 (4.37%) Exchange Server 2013
5 21 (3.67%) Exchange Server 2003
6 20 (3.50%) SharePoint
7 16 (2.80%) IIS
7 16 (2.80%) Blackberry Enterprise Server
8 15 (2.62%) Lync
9 11 (1.92%) Lotus Domino
10 10 (1.75%) Tomcat
11 7 (1.22%) Apache
11 7 (1.22%) SharePoint Server
12 6 (1.05%) WebSphere
12 6 (1.05%) WebSphere Application Server
12 6 (1.05%) SharePoint 2010
13 4 (0.70%) ColdFusion
14 2 (0.35%) Joomla!
14 2 (0.35%) CMS
14 2 (0.35%) IBM HTTP Server
Applications
1 129 (22.55%) MS Excel
2 82 (14.34%) MS Office
3 11 (1.92%) MS PowerPoint
4 2 (0.35%) PowerPivot
5 1 (0.17%) MS Visio
Business Applications
1 5 (0.87%) Dynamics CRM
2 4 (0.70%) SAP Oil and Gas
3 2 (0.35%) SAP CO
3 2 (0.35%) SAP FI
3 2 (0.35%) Dynamics AX
3 2 (0.35%) SAP FI-AP
3 2 (0.35%) Magento
4 1 (0.17%) SAP FI/CO
Cloud Services
1 21 (3.67%) Office 365
2 9 (1.57%) SaaS
3 7 (1.22%) Microsoft Azure
4 6 (1.05%) PaaS
5 1 (0.17%) Cloud Computing
Communications & Networking
1 107 (18.71%) Firewall
2 99 (17.31%) TCP/IP
3 78 (13.64%) DNS
3 78 (13.64%) LAN
4 77 (13.46%) WAN
5 57 (9.97%) DHCP
6 50 (8.74%) SAN
7 34 (5.94%) VPN
8 33 (5.77%) Internet
9 25 (4.37%) VoIP
10 20 (3.50%) Network Security
11 16 (2.80%) 3GPP
12 15 (2.62%) Wi-Fi
12 15 (2.62%) Wireless
12 15 (2.62%) SS7
12 15 (2.62%) LTE
13 14 (2.45%) Radio Access Network
14 12 (2.10%) VoLTE
14 12 (2.10%) MPLS
15 10 (1.75%) VLAN
Database & Business Intelligence
1 64 (11.19%) SQL Server
2 30 (5.24%) MySQL
3 22 (3.85%) SQL Server 2008
4 21 (3.67%) Oracle Database
5 15 (2.62%) Relational Database
6 10 (1.75%) SQL Server 2005
7 9 (1.57%) SQL Server 2012
8 6 (1.05%) DB2
9 5 (0.87%) SQL Server Reporting Services
10 3 (0.52%) MS Access
10 3 (0.52%) FileMaker
11 2 (0.35%) Crystal Reports
11 2 (0.35%) SQL Server Integration Services
12 1 (0.17%) Big Data
12 1 (0.17%) Oracle Reports
12 1 (0.17%) Text Mining
12 1 (0.17%) RDBMS
12 1 (0.17%) SQL Server 2000
Development Applications
1 7 (1.22%) Git (software)
2 3 (0.52%) Team Foundation Server
2 3 (0.52%) Subversion
3 2 (0.35%) JIRA
3 2 (0.35%) Rational Application Developer
3 2 (0.35%) JUnit
3 2 (0.35%) WebSphere Studio Application Developer
3 2 (0.35%) Eclipse
3 2 (0.35%) Bugzilla
General
1 58 (10.14%) Telecoms
2 45 (7.87%) Finance
3 16 (2.80%) Retail
4 13 (2.27%) Manufacturing
5 12 (2.10%) Billing
6 10 (1.75%) Marketing
7 7 (1.22%) Electronics
8 6 (1.05%) Financial Institution
8 6 (1.05%) Banking
9 5 (0.87%) Back Office
10 3 (0.52%) Aerospace
10 3 (0.52%) Advertising
10 3 (0.52%) Danish Language
10 3 (0.52%) Norwegian Language
11 2 (0.35%) Publishing
11 2 (0.35%) Military
11 2 (0.35%) Legal
11 2 (0.35%) Multimedia
11 2 (0.35%) Pharmaceutical
12 1 (0.17%) Law
Libraries, Frameworks & Software Standards
1 37 (6.47%) XML
2 34 (5.94%) HTML
2 34 (5.94%) .NET
3 16 (2.80%) ASP.NET
4 8 (1.40%) Classic ASP
5 7 (1.22%) J2EE
5 7 (1.22%) CSS
6 6 (1.05%) XHTML
6 6 (1.05%) Web Services
7 5 (0.87%) LAMP
7 5 (0.87%) JSP
8 4 (0.70%) ADSI
9 3 (0.52%) X-Windows
9 3 (0.52%) JCE
9 3 (0.52%) XSD
9 3 (0.52%) ADO.NET
9 3 (0.52%) ASP.NET Web API
10 2 (0.35%) Windows SharePoint Services
10 2 (0.35%) .NET Framework
10 2 (0.35%) JSTL
Miscellaneous
1 33 (5.77%) Mathematics
2 31 (5.42%) Analytical Skills
3 21 (3.67%) Blackberry
4 17 (2.97%) Computer Science
5 15 (2.62%) Physics
6 13 (2.27%) Wiki
7 11 (1.92%) SecurID
8 9 (1.57%) Video Conferencing
9 8 (1.40%) Fat Client
9 8 (1.40%) Thin Client
10 7 (1.22%) Client/Server
10 7 (1.22%) CLARiiON
10 7 (1.22%) FlexPod
11 4 (0.70%) DTV
11 4 (0.70%) iPad
11 4 (0.70%) iPhone
12 3 (0.52%) CMDB
12 3 (0.52%) PKI
13 2 (0.35%) PDA
13 2 (0.35%) Clustering
Operating Systems
1 327 (57.17%) Windows
2 135 (23.60%) Windows Server 2008
3 108 (18.88%) Linux
4 92 (16.08%) Windows 7
5 78 (13.64%) Windows Server 2003
6 74 (12.94%) Windows Server 2012
7 69 (12.06%) UNIX
8 40 (6.99%) Windows XP
9 35 (6.12%) Windows 8
10 27 (4.72%) Solaris
11 16 (2.80%) Windows Vista
12 13 (2.27%) Android
13 12 (2.10%) Windows Phone
14 11 (1.92%) Windows Phone 8
14 11 (1.92%) Red Hat Enterprise Linux
14 11 (1.92%) VMS
15 10 (1.75%) CentOS
16 9 (1.57%) AIX
16 9 (1.57%) Ubuntu
17 7 (1.22%) Windows 2000 Server
Processes & Methodologies
1 44 (7.69%) ITIL
2 29 (5.07%) Software Engineering
3 21 (3.67%) OO
3 21 (3.67%) Service Delivery
4 20 (3.50%) Project Management
5 18 (3.15%) E-Commerce
6 16 (2.80%) Service Management
6 16 (2.80%) Configuration Management
7 15 (2.62%) Mentoring
8 14 (2.45%) Continuous Improvement
9 12 (2.10%) Time Management
9 12 (2.10%) Performance Management
10 11 (1.92%) Capacity Management
10 11 (1.92%) CRM
11 10 (1.75%) Disaster Recovery
11 10 (1.75%) Kalman Filter
12 9 (1.57%) Business Intelligence
12 9 (1.57%) Coaching
12 9 (1.57%) Incident Management
13 7 (1.22%) Agile Software Development
Programming Languages
1 103 (18.01%) SQL
2 71 (12.41%) Java
3 44 (7.69%) JavaScript
4 30 (5.24%) C#
5 18 (3.15%) C
6 17 (2.97%) Perl
6 17 (2.97%) PHP
7 15 (2.62%) Python
8 13 (2.27%) PowerShell
9 12 (2.10%) Shell Script
9 12 (2.10%) VB.NET
10 9 (1.57%) C++
11 7 (1.22%) Bash Shell
12 6 (1.05%) VBA
13 5 (0.87%) VBScript
14 4 (0.70%) Korn
15 3 (0.52%) VB
16 2 (0.35%) ABAP
16 2 (0.35%) PL/SQL
16 2 (0.35%) Ruby
Qualifications
1 105 (18.36%) Degree
2 82 (14.34%) Microsoft Certification
3 58 (10.14%) Cisco Certification
4 49 (8.57%) CCNA
5 46 (8.04%) MCSE
6 40 (6.99%) MCP
7 38 (6.64%) MCITP
8 23 (4.02%) MCSA
9 16 (2.80%) CCA
10 15 (2.62%) Citrix Certification
10 15 (2.62%) CCNP
11 14 (2.45%) Security Cleared
12 11 (1.92%) SC Cleared
12 11 (1.92%) VMware Certified Professional (VCP)
13 10 (1.75%) MCTS
14 8 (1.40%) A+ Certification
15 5 (0.87%) NCDA
15 5 (0.87%) VCP5
16 4 (0.70%) CCSA
16 4 (0.70%) MOS
Quality Assurance & Compliance
1 49 (8.57%) SLA
2 13 (2.27%) QA
3 4 (0.70%) PCI DSS
4 1 (0.17%) ISO/IEC 27001
4 1 (0.17%) ISO 9001
System Software
1 193 (33.74%) Active Directory
2 67 (11.71%) VMware Infrastructure
3 45 (7.87%) XenApp
4 40 (6.99%) Hyper-V
5 30 (5.24%) vSphere
6 29 (5.07%) VMware ESX
7 28 (4.90%) XenDesktop
8 12 (2.10%) Terminal Services
9 11 (1.92%) Citrix Presentation Server
10 6 (1.05%) Firmware
11 3 (0.52%) ISA Server
11 3 (0.52%) VMware ESXi
11 3 (0.52%) XenServer
12 2 (0.35%) Microsoft App-V
13 1 (0.17%) Microsoft Virtual Server
13 1 (0.17%) NFS
13 1 (0.17%) Terminal Server
13 1 (0.17%) Forefront TMG
Systems Management
1 23 (4.02%) Backup Exec
2 14 (2.45%) McAfee ePO
3 8 (1.40%) EMC NetWorker
3 8 (1.40%) SCCM
4 7 (1.22%) Tivoli Storage Manager
4 7 (1.22%) Symantec Enterprise Vault
4 7 (1.22%) Symantec Endpoint Protection
5 6 (1.05%) WSUS
6 5 (0.87%) SCOM
7 4 (0.70%) Norton AntiVirus
7 4 (0.70%) Tivoli
8 3 (0.52%) Systems Management Server (SMS)
8 3 (0.52%) Nagios
8 3 (0.52%) Cisco IPCC
8 3 (0.52%) Cisco UCCX
8 3 (0.52%) Cisco CUCM
9 2 (0.35%) Puppet
9 2 (0.35%) Cacti
9 2 (0.35%) NetBackup
9 2 (0.35%) Opsview
Vendors
1 195 (34.09%) Microsoft
2 130 (22.73%) VMware
3 92 (16.08%) Cisco
4 78 (13.64%) Citrix
5 54 (9.44%) Oracle
6 33 (5.77%) Symantec
7 22 (3.85%) CheckPoint
8 20 (3.50%) HP
9 19 (3.32%) Red Hat
9 19 (3.32%) McAfee
10 17 (2.97%) NetApp
11 16 (2.80%) Apple
12 12 (2.10%) Lotus
12 12 (2.10%) Clearswift
12 12 (2.10%) SAP
12 12 (2.10%) SolarWinds
13 10 (1.75%) JBoss
13 10 (1.75%) EMC
13 10 (1.75%) Juniper
13 10 (1.75%) CommVault
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Salary: £20000 - £30000 per annum + bens - shares, pens, health+
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Salary: £Competitive+benefits
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