The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Support Engineer
Rank 87 82 86
Rank change year-on-year
-5 +4
Permanent jobs requiring a Support Engineer 212 256 240
As % of all permanent IT jobs located in the East of England 2.85% 3.21% 3.14%
As % of the Job Titles category 3.01% 3.35% 3.32%
Number of salaries quoted 185 212 211
Average salary £30,000 £32,750 £30,000
Average salary % change year-on-year
-8.39% +9.16%
90% offered a salary of more than £22,500 £24,000 £21,000
10% offered a salary of more than £43,340 £45,000 £41,000
UK excluding London average salary £28,000 £30,000 £30,000
% change year-on-year
-6.66% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7044 7641 7237
As % of all permanent IT jobs located in the East of England 94.82% 95.82% 94.69%
Number of salaries quoted 5895 6366 6193
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the East of England

Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the East of England region.

Support Engineer Salary Trend in the East of England

Support Engineer
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Engineer across the East of England region over the 3 months to 3 August 2015.

Support Engineer Salary Histogram in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the East of England region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +3 72 £36,500 -3.94% 13
Hertfordshire -35 56 £30,000 - 11
Suffolk +16 30 £25,000 - 2
Essex 0 28 £34,250 +1.48% 1
Bedfordshire -13 22 £30,250 -13.57% 1
Norfolk 0 4 £30,000 +25.00%
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 3 August 2015, IT jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 296 (67.43%) Windows
2 171 (38.95%) Microsoft
3 142 (32.35%) Active Directory
4 129 (29.38%) VMware
5 115 (26.20%) Linux
6 100 (22.78%) Windows Server 2008
7 99 (22.55%) MS Excel
8 95 (21.64%) MS Office
9 88 (20.05%) TCP/IP
10 81 (18.45%) SQL
11 80 (18.22%) Windows Server 2012
12 79 (18.00%) MS Exchange
13 75 (17.08%) DNS
13 75 (17.08%) Citrix
14 71 (16.17%) ITIL
15 63 (14.35%) SQL Server
16 56 (12.76%) Office 365
17 51 (11.62%) DHCP
18 47 (10.71%) WAN
19 46 (10.48%) Cisco
19 46 (10.48%) VMware Infrastructure
20 45 (10.25%) LAN
21 44 (10.02%) Windows Server 2003
22 43 (9.79%) Windows 7
22 43 (9.79%) Oracle
23 42 (9.57%) C
23 42 (9.57%) Microsoft Certification
23 42 (9.57%) Firewall
24 41 (9.34%) SAN
25 40 (9.11%) Hyper-V

Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 3 August 2015, IT jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 79 (18.00%) MS Exchange
2 33 (7.52%) Exchange Server 2010
3 23 (5.24%) Lync
4 22 (5.01%) SharePoint
5 18 (4.10%) Apache
6 17 (3.87%) Exchange Server 2007
7 15 (3.42%) Tomcat
7 15 (3.42%) Exchange Server 2013
8 13 (2.96%) Exchange Server 2003
9 10 (2.28%) WebLogic
10 8 (1.82%) IIS
11 6 (1.37%) SAS
12 5 (1.14%) Zope
12 5 (1.14%) Plone
12 5 (1.14%) SharePoint 2010
12 5 (1.14%) SharePoint 2013
13 4 (0.91%) Blackberry Enterprise Server
13 4 (0.91%) JBoss
14 3 (0.68%) Umbraco
15 2 (0.46%) Confluence
Applications
1 99 (22.55%) MS Excel
2 95 (21.64%) MS Office
3 7 (1.59%) AutoCAD
4 6 (1.37%) SOLIDWORKS
4 6 (1.37%) Revit
4 6 (1.37%) MicroStation
4 6 (1.37%) Solid Edge
4 6 (1.37%) Pro/ENGINEER
4 6 (1.37%) Siemens NX
4 6 (1.37%) PTC Creo
5 3 (0.68%) MS PowerPoint
6 2 (0.46%) HipChat
6 2 (0.46%) Photoshop
7 1 (0.23%) MS Visio
7 1 (0.23%) Adobe Illustrator
7 1 (0.23%) InDesign
7 1 (0.23%) Adobe After Effects
Business Applications
1 5 (1.14%) SAP Business One
2 1 (0.23%) SAP Oil and Gas
2 1 (0.23%) Dynamics NAV
2 1 (0.23%) GoldMine
Cloud Services
1 56 (12.76%) Office 365
2 14 (3.19%) Amazon AWS
3 9 (2.05%) Cloud Computing
4 8 (1.82%) Microsoft Azure
5 3 (0.68%) Google Apps
6 1 (0.23%) SaaS
Communications & Networking
1 88 (20.05%) TCP/IP
2 75 (17.08%) DNS
3 51 (11.62%) DHCP
4 47 (10.71%) WAN
5 45 (10.25%) LAN
6 42 (9.57%) Firewall
7 41 (9.34%) SAN
8 34 (7.74%) VPN
9 20 (4.56%) Internet
9 20 (4.56%) VoIP
10 19 (4.33%) VLAN
11 15 (3.42%) Wireless
12 14 (3.19%) HTTP
13 9 (2.05%) SSL
14 8 (1.82%) FTP
14 8 (1.82%) PBX
15 6 (1.37%) DSL
15 6 (1.37%) Wi-Fi
15 6 (1.37%) MPLS
15 6 (1.37%) Network Security
Database & Business Intelligence
1 63 (14.35%) SQL Server
2 18 (4.10%) PostgreSQL
3 8 (1.82%) Relational Database
4 7 (1.59%) MySQL
5 6 (1.37%) Crystal Reports
6 4 (0.91%) SQL Server 2005
6 4 (0.91%) Big Data
7 3 (0.68%) SQL Server 2012
8 2 (0.46%) SQL Server 2008
8 2 (0.46%) Oracle Reports
8 2 (0.46%) OLAP
9 1 (0.23%) SQLPlus
9 1 (0.23%) Oracle OLAP
Development Applications
1 4 (0.91%) JIRA
2 3 (0.68%) Git (software)
3 2 (0.46%) Team Foundation Server
4 1 (0.23%) MSI
4 1 (0.23%) LabVIEW
General
1 19 (4.33%) Telecoms
2 14 (3.19%) Finance
3 12 (2.73%) Back Office
4 8 (1.82%) Front Office
5 7 (1.59%) Electronics
5 7 (1.59%) Publishing
6 2 (0.46%) Marketing
6 2 (0.46%) Automotive
6 2 (0.46%) Legal
6 2 (0.46%) Manufacturing
7 1 (0.23%) Pharmaceutical
7 1 (0.23%) French Language
7 1 (0.23%) Retail
7 1 (0.23%) General Ledger
Libraries, Frameworks & Software Standards
1 14 (3.19%) HTML
1 14 (3.19%) .NET
2 10 (2.28%) XML
3 9 (2.05%) ASP.NET
3 9 (2.05%) Application Packaging
4 7 (1.59%) Web Services
5 6 (1.37%) CSS
6 4 (0.91%) J2EE
6 4 (0.91%) CSS3
6 4 (0.91%) JMS
6 4 (0.91%) Middleware
7 2 (0.46%) Java SE
7 2 (0.46%) Java EE
7 2 (0.46%) HTML5
8 1 (0.23%) COM
8 1 (0.23%) ODBC
Miscellaneous
1 36 (8.20%) Mathematics
2 29 (6.61%) Analytical Skills
3 26 (5.92%) Data Centre
4 18 (4.10%) Physics
5 12 (2.73%) Replication
6 11 (2.51%) Thin Client
6 11 (2.51%) Management Information System
6 11 (2.51%) Fat Client
7 9 (2.05%) Handset
8 8 (1.82%) Statistics
8 8 (1.82%) Enterprise Software
9 7 (1.59%) Blackberry
10 5 (1.14%) User Experience
11 4 (0.91%) Telematics
11 4 (0.91%) EqualLogic
12 3 (0.68%) Video Conferencing
12 3 (0.68%) Wiki
12 3 (0.68%) MPEG
12 3 (0.68%) GIS
12 3 (0.68%) IPTV
Operating Systems
1 296 (67.43%) Windows
2 115 (26.20%) Linux
3 100 (22.78%) Windows Server 2008
4 80 (18.22%) Windows Server 2012
5 44 (10.02%) Windows Server 2003
6 43 (9.79%) Windows 7
7 31 (7.06%) UNIX
8 26 (5.92%) Windows 8
9 25 (5.69%) Red Hat Enterprise Linux
10 22 (5.01%) Windows XP
11 12 (2.73%) Mac OS X
12 9 (2.05%) Windows Vista
13 7 (1.59%) CentOS
14 5 (1.14%) Android
14 5 (1.14%) Debian
15 4 (0.91%) SUSE
15 4 (0.91%) HPUX
15 4 (0.91%) Solaris
16 2 (0.46%) Mac OS
17 1 (0.23%) Ubuntu
Processes & Methodologies
1 71 (16.17%) ITIL
2 22 (5.01%) Software Engineering
3 17 (3.87%) Disaster Recovery
3 17 (3.87%) Mentoring
4 16 (3.64%) Performance Tuning
5 14 (3.19%) Coaching
6 13 (2.96%) Project Management
7 11 (2.51%) Service Delivery
7 11 (2.51%) Line Management
7 11 (2.51%) Time Management
8 10 (2.28%) Software Deployment
8 10 (2.28%) Root Cause Analysis
9 9 (2.05%) Incident Management
9 9 (2.05%) Migration
9 9 (2.05%) Information Security
10 7 (1.59%) Data Security
10 7 (1.59%) CAD
10 7 (1.59%) Risk Analysis
10 7 (1.59%) Software Licensing
11 6 (1.37%) Market Research
Programming Languages
1 81 (18.45%) SQL
2 42 (9.57%) C
3 33 (7.52%) Java
4 23 (5.24%) T-SQL
5 20 (4.56%) C#
6 19 (4.33%) Python
6 19 (4.33%) PowerShell
7 18 (4.10%) C++
8 13 (2.96%) VB
9 9 (2.05%) Perl
10 8 (1.82%) JavaScript
11 5 (1.14%) VBScript
11 5 (1.14%) Bash Shell
12 3 (0.68%) Ruby
12 3 (0.68%) PHP
13 1 (0.23%) PL/SQL
13 1 (0.23%) Tcl
13 1 (0.23%) Shell Script
13 1 (0.23%) MATLAB
Qualifications
1 42 (9.57%) Microsoft Certification
2 37 (8.43%) Degree
3 32 (7.29%) Cisco Certification
4 29 (6.61%) MCSE
5 26 (5.92%) CCNA
6 25 (5.69%) MCP
7 11 (2.51%) MCSA
7 11 (2.51%) MCITP
8 10 (2.28%) CCNP
9 9 (2.05%) RHCE
9 9 (2.05%) Security Cleared
10 8 (1.82%) SC Cleared
11 7 (1.59%) RHCA
12 4 (0.91%) A+ Certification
12 4 (0.91%) ITIL Certification
12 4 (0.91%) MCTS
13 3 (0.68%) DV Cleared
14 2 (0.46%) ACSP
14 2 (0.46%) ITIL Foundation Certificate
14 2 (0.46%) PMI Certification
Quality Assurance & Compliance
1 29 (6.61%) SLA
2 2 (0.46%) QA
System Software
1 142 (32.35%) Active Directory
2 46 (10.48%) VMware Infrastructure
3 40 (9.11%) Hyper-V
4 19 (4.33%) vSphere
5 17 (3.87%) XenApp
6 14 (3.19%) VMware ESXi
6 14 (3.19%) XenDesktop
7 12 (2.73%) Terminal Services
8 9 (2.05%) ISA Server
8 9 (2.05%) VMware Workstation
8 9 (2.05%) Forefront TMG
9 6 (1.37%) Xen
10 4 (0.91%) XenServer
11 2 (0.46%) KVM
11 2 (0.46%) iptables
11 2 (0.46%) Postfix
12 1 (0.23%) VMware ESX
Systems Management
1 17 (3.87%) WSUS
2 15 (3.42%) SCCM
3 9 (2.05%) McAfee ePO
4 8 (1.82%) Backup Exec
5 7 (1.59%) Nagios
5 7 (1.59%) Dollar Universe
6 5 (1.14%) Norton AntiVirus
7 3 (0.68%) Cacti
7 3 (0.68%) Opscode Chef
8 2 (0.46%) Opsview
8 2 (0.46%) OpenView
9 1 (0.23%) SolarWinds Orion
9 1 (0.23%) SCOM
9 1 (0.23%) HAProxy
9 1 (0.23%) Puppet
9 1 (0.23%) Cisco UCCX
9 1 (0.23%) Cisco CUCM
Vendors
1 171 (38.95%) Microsoft
2 129 (29.38%) VMware
3 75 (17.08%) Citrix
4 46 (10.48%) Cisco
5 43 (9.79%) Oracle
6 27 (6.15%) Red Hat
7 26 (5.92%) HP
8 21 (4.78%) Veeam
9 20 (4.56%) Juniper
10 18 (4.10%) CheckPoint
10 18 (4.10%) 3PAR
10 18 (4.10%) F5
11 17 (3.87%) Blue Coat
12 16 (3.64%) Trend Micro
12 16 (3.64%) Crossbeam
13 13 (2.96%) NetApp
14 12 (2.73%) Symantec
15 11 (2.51%) Dell
16 10 (2.28%) Apple
16 10 (2.28%) McAfee
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