Customer Analyst Jobs in England

Customer Analyst
UK > England

The median Customer Analyst salary in England is £38,500 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 774 608 1051
Rank change year-on-year -166 +443 -212
Permanent jobs requiring a Customer Analyst 63 361 91
As % of all permanent jobs advertised in England 0.074% 0.39% 0.068%
As % of the Job Titles category 0.078% 0.43% 0.071%
Number of salaries quoted 52 54 44
10th Percentile £26,250 £26,150 £26,300
25th Percentile £36,250 £34,917 £32,267
Median annual salary (50th Percentile) £38,500 £46,250 £40,000
Median % change year-on-year -16.76% +15.63% +33.33%
75th Percentile £58,125 £57,931 £47,500
90th Percentile £61,250 £60,000 £53,750
UK median annual salary £38,500 £47,500 £40,000
% change year-on-year -18.95% +18.75% +33.33%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,754 84,293 127,933
% of permanent jobs with a recognized job title 94.48% 91.52% 96.10%
Number of salaries quoted 60,385 53,462 75,679
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,508 £60,000 £60,000
% change year-on-year -12.49% - +9.09%

Customer Analyst
Job Vacancy Trend in England

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Analyst in England

Customer Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Analyst in England.

Salary trend for Customer Analyst in England

Customer Analyst
Salary Histogram in England

Salary distribution for jobs citing Customer Analyst in England over the 6 months to 6 May 2024.

Salary histogram for Customer Analyst in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the England region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +25 24 £46,750 +23.03% 2
London +103 21 £44,000 -26.67% 13
West Midlands +33 21 £55,000 +44.74% 1
South West -29 8 £37,500 -31.67%
North of England -177 6 £31,750 -25.29% 2
South East -3 4 £27,500 -16.67% 5
North West - 4 £31,750 - 1
East Midlands - 3 £28,000 - 1
Yorkshire -111 2 £55,000 +29.41% 1
Customer Analyst
UK

Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 6 May 2024, Customer Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Customer Analyst in the job title.

1 40 (63.49%) Microsoft Excel
2 38 (60.32%) Power BI
2 38 (60.32%) Power Platform
3 36 (57.14%) Analytics
4 35 (55.56%) SQL
5 33 (52.38%) Python
6 30 (47.62%) Business Intelligence
7 25 (39.68%) Tableau
8 23 (36.51%) Finance
9 22 (34.92%) Degree
10 20 (31.75%) Customer Experience
10 20 (31.75%) Visualisation
11 19 (30.16%) Decision-Making
11 19 (30.16%) Social Skills
12 18 (28.57%) Analytical Skills
13 16 (25.40%) CRM
14 15 (23.81%) Microsoft
15 14 (22.22%) Actionable Insight
15 14 (22.22%) Retail
16 13 (20.63%) Customer Insight
16 13 (20.63%) Customer Service
17 12 (19.05%) Data Analytics
17 12 (19.05%) Continuous Improvement
17 12 (19.05%) Data Visualisation
18 11 (17.46%) Onboarding
19 10 (15.87%) Collaborative Working
19 10 (15.87%) Data Science
20 9 (14.29%) Data Mining
20 9 (14.29%) Manufacturing
20 9 (14.29%) Statistical Modelling

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.35%) SAS
Applications
1 40 (63.49%) Microsoft Excel
2 4 (6.35%) Microsoft PowerPoint
3 1 (1.59%) Microsoft Office
Cloud Services
1 38 (60.32%) Power Platform
2 9 (14.29%) Azure
2 9 (14.29%) Azure Synapse Analytics
3 4 (6.35%) Adobe Analytics
3 4 (6.35%) GCP
3 4 (6.35%) Google Analytics
Communications & Networking
1 4 (6.35%) SMS
Database & Business Intelligence
1 38 (60.32%) Power BI
2 25 (39.68%) Tableau
3 9 (14.29%) Data Mining
4 8 (12.70%) Oracle BI EE
5 7 (11.11%) Power Query
6 5 (7.94%) Big Data
6 5 (7.94%) SQL Server
7 4 (6.35%) BigQuery
General
1 23 (36.51%) Finance
2 19 (30.16%) Social Skills
3 18 (28.57%) Analytical Skills
4 14 (22.22%) Retail
5 9 (14.29%) Manufacturing
6 8 (12.70%) Marketing
7 4 (6.35%) Banking
7 4 (6.35%) Financial Institution
8 3 (4.76%) Billing
9 2 (3.17%) Legal
9 2 (3.17%) Public Sector
10 1 (1.59%) Inclusion and Diversity
10 1 (1.59%) Influencing Skills
10 1 (1.59%) Law
Libraries, Frameworks & Software Standards
1 2 (3.17%) .NET
1 2 (3.17%) Flash
Miscellaneous
1 11 (17.46%) Onboarding
2 4 (6.35%) Clustering
3 2 (3.17%) PropTech
4 1 (1.59%) Enterprise Software
Operating Systems
1 1 (1.59%) Windows
Processes & Methodologies
1 36 (57.14%) Analytics
2 30 (47.62%) Business Intelligence
3 20 (31.75%) Customer Experience
3 20 (31.75%) Visualisation
4 19 (30.16%) Decision-Making
5 16 (25.40%) CRM
6 14 (22.22%) Actionable Insight
7 13 (20.63%) Customer Insight
7 13 (20.63%) Customer Service
8 12 (19.05%) Continuous Improvement
8 12 (19.05%) Data Analytics
8 12 (19.05%) Data Visualisation
9 10 (15.87%) Collaborative Working
9 10 (15.87%) Data Science
10 9 (14.29%) Data Munging
10 9 (14.29%) Machine Learning
10 9 (14.29%) Problem-Solving
10 9 (14.29%) Statistical Modelling
11 8 (12.70%) Business Strategy
11 8 (12.70%) Financial Analysis
Programming Languages
1 35 (55.56%) SQL
2 33 (52.38%) Python
3 8 (12.70%) R
3 8 (12.70%) VBA
4 7 (11.11%) Data Analysis Expressions
5 1 (1.59%) C#
5 1 (1.59%) T-SQL
Qualifications
1 22 (34.92%) Degree
2 3 (4.76%) Master's Degree
Quality Assurance & Compliance
1 1 (1.59%) SLA
Vendors
1 15 (23.81%) Microsoft
2 9 (14.29%) Alteryx
2 9 (14.29%) Databricks
3 8 (12.70%) Oracle
4 4 (6.35%) Adobe
4 4 (6.35%) Coremetrics
4 4 (6.35%) Google