The table below looks at the statistics for the Deskside Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Deskside Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Deskside Support
Rank 844 897 860
Rank change year-on-year
+53 -37
Permanent jobs requiring a Deskside Support 31 10 12
As % of all permanent IT jobs located in England 0.030% 0.009% 0.011%
As % of the Job Titles category 0.032% 0.009% 0.012%
Number of salaries quoted 21 7 9
Average salary £32,500 £30,000 £26,500
Average salary % change year-on-year
+8.33% +13.20%
90% offered a salary of more than £27,500 £23,280 £22,900
10% offered a salary of more than £42,500 £42,900 £52,500
UK excluding London average salary £27,500 £26,250 £24,000
% change year-on-year
+4.76% +9.37%
Deskside Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97876 106372 100372
As % of all permanent IT jobs located in England 94.70% 94.57% 94.78%
Number of salaries quoted 80918 87012 84539
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Deskside Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Deskside Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Deskside Support Jobs Demand Trend in England

Deskside Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Deskside Support across the England region.

Deskside Support Salary Trend in England

Deskside Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Deskside Support across the England region over the 3 months to 17 April 2015.

Deskside Support Salary Histogram in England

Deskside Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Deskside Support within the England region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +26 18 £36,250 +5.83% 3
South West -7 8 £26,500 +12.76% 1
West Midlands - 3 £31,250 -
South East -3 1 £28,500 -30.90%
East Midlands - 1 £17,500 -
Deskside Support
UK

Deskside Support
Top 30 Related IT Skills in England

For the 6 months to 17 April 2015, IT jobs across the England region that cited Deskside Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Deskside Support in their job title.

1 40 (66.67%) Windows
2 37 (61.67%) Microsoft
3 33 (55.00%) ITIL
4 32 (53.33%) Windows 7
5 27 (45.00%) Law
6 24 (40.00%) MS Office
7 20 (33.33%) MS Excel
7 20 (33.33%) Active Directory
8 18 (30.00%) WorkSite
9 16 (26.67%) Blackberry
9 16 (26.67%) Windows XP
10 15 (25.00%) Legal
10 15 (25.00%) Incident Management
10 15 (25.00%) HP
10 15 (25.00%) Windows Server 2003
11 12 (20.00%) Data Protection
11 12 (20.00%) Document Management
12 11 (18.33%) Windows 8
12 11 (18.33%) Microsoft Certification
12 11 (18.33%) Interwoven
13 10 (16.67%) TCP/IP
13 10 (16.67%) MCSE
13 10 (16.67%) iPad
13 10 (16.67%) Android
13 10 (16.67%) Windows Server 2008
14 9 (15.00%) Service Management
15 8 (13.33%) SLA
15 8 (13.33%) CMDB
16 7 (11.67%) iPhone
16 7 (11.67%) Windows Server 2012

Deskside Support
Top Related IT Skills in England by Category

For the 6 months to 17 April 2015, IT jobs across the England region that cited Deskside Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Deskside Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (30.00%) WorkSite
2 5 (8.33%) Exchange Server 2003
2 5 (8.33%) MS Exchange
3 4 (6.67%) IBM Notes
4 2 (3.33%) SharePoint
4 2 (3.33%) Blackberry Enterprise Server
4 2 (3.33%) Exchange Server 2010
5 1 (1.67%) Lync
5 1 (1.67%) LiveLink
Applications
1 24 (40.00%) MS Office
2 20 (33.33%) MS Excel
3 1 (1.67%) MS PowerPoint
Business Applications
1 1 (1.67%) SAP CCM
1 1 (1.67%) SAP ERP
Cloud Services
1 4 (6.67%) Google Apps
2 1 (1.67%) Office 365
Communications & Networking
1 10 (16.67%) TCP/IP
2 6 (10.00%) VPN
2 6 (10.00%) SAN
2 6 (10.00%) Ethernet
3 4 (6.67%) DECT
4 3 (5.00%) LAN
4 3 (5.00%) WAN
4 3 (5.00%) Wireless
5 1 (1.67%) VoIP
General
1 27 (45.00%) Law
2 15 (25.00%) Legal
3 6 (10.00%) Back Office
3 6 (10.00%) Finance
4 2 (3.33%) Telecoms
5 1 (1.67%) Banking
5 1 (1.67%) Retail
Libraries, Frameworks & Software Standards
1 3 (5.00%) Application Packaging
Miscellaneous
1 16 (26.67%) Blackberry
2 10 (16.67%) iPad
3 8 (13.33%) CMDB
4 7 (11.67%) iPhone
5 3 (5.00%) Handset
5 3 (5.00%) PDA
6 2 (3.33%) Video Conferencing
7 1 (1.67%) Mobile App
7 1 (1.67%) Computer Science
Operating Systems
1 40 (66.67%) Windows
2 32 (53.33%) Windows 7
3 16 (26.67%) Windows XP
4 15 (25.00%) Windows Server 2003
5 11 (18.33%) Windows 8
6 10 (16.67%) Android
6 10 (16.67%) Windows Server 2008
7 7 (11.67%) Windows Server 2012
8 6 (10.00%) Apple iOS
9 1 (1.67%) Windows 2000
Processes & Methodologies
1 33 (55.00%) ITIL
2 15 (25.00%) Incident Management
3 12 (20.00%) Document Management
3 12 (20.00%) Data Protection
4 9 (15.00%) Service Management
5 5 (8.33%) ITSM
5 5 (8.33%) Asset Management
6 3 (5.00%) Practice Management
6 3 (5.00%) Change Management
6 3 (5.00%) CRM
7 2 (3.33%) Configuration Management
7 2 (3.33%) Project Management
7 2 (3.33%) Problem Management
8 1 (1.67%) ERP
8 1 (1.67%) PRINCE2
8 1 (1.67%) Workflow
8 1 (1.67%) ITIL V3
8 1 (1.67%) Software Distribution
8 1 (1.67%) Mobile Device Management
8 1 (1.67%) Mentoring
Qualifications
1 11 (18.33%) Microsoft Certification
2 10 (16.67%) MCSE
3 7 (11.67%) MCITP
4 6 (10.00%) A+ Certification
5 3 (5.00%) ITIL Foundation Certificate
6 2 (3.33%) SC Cleared
6 2 (3.33%) Security Cleared
7 1 (1.67%) MCP
7 1 (1.67%) ITIL Certification
7 1 (1.67%) MOS
7 1 (1.67%) MCTS
7 1 (1.67%) Degree
7 1 (1.67%) MCSA
Quality Assurance & Compliance
1 8 (13.33%) SLA
System Software
1 20 (33.33%) Active Directory
2 3 (5.00%) Citrix Presentation Server
3 2 (3.33%) Terminal Services
4 1 (1.67%) vSphere
Systems Management
1 4 (6.67%) SCCM
2 1 (1.67%) SCOM
2 1 (1.67%) CA Spectrum
2 1 (1.67%) Nagios
2 1 (1.67%) Norton AntiVirus
2 1 (1.67%) DameWare
2 1 (1.67%) NetBackup
2 1 (1.67%) Backup Exec
2 1 (1.67%) WSUS
Vendors
1 37 (61.67%) Microsoft
2 15 (25.00%) HP
3 11 (18.33%) Interwoven
4 7 (11.67%) Hummingbird
4 7 (11.67%) OpenText
4 7 (11.67%) Meridio
5 6 (10.00%) Citrix
6 4 (6.67%) Lotus
6 4 (6.67%) Google
7 3 (5.00%) Altiris
7 3 (5.00%) Dell
7 3 (5.00%) McAfee
8 2 (3.33%) Mitel
9 1 (1.67%) VMware
9 1 (1.67%) BT
9 1 (1.67%) CA
9 1 (1.67%) SAP
9 1 (1.67%) Cisco
9 1 (1.67%) Apple
9 1 (1.67%) JD Edwards
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