The table below looks at the statistics for the Deskside Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Deskside Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Deskside Support
Rank 859 836 872
Rank change year-on-year
-23 +36
Permanent jobs requiring a Deskside Support 45 25 20
As % of all permanent IT jobs located in the UK 0.039% 0.024% 0.017%
As % of the Job Titles category 0.042% 0.025% 0.018%
Number of salaries quoted 38 21 8
Average salary £26,000 £24,000 £23,750
Average salary % change year-on-year
+8.33% +1.05%
90% offered a salary of more than £21,000 £23,500 £21,850
10% offered a salary of more than £34,000 £33,000 £33,450
UK excluding London average salary £25,500 £24,000 £23,500
% change year-on-year
+6.25% +2.12%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107924 99127 110240
As % of all permanent IT jobs located in the UK 94.46% 94.27% 95.15%
Number of salaries quoted 87419 82406 94006
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Deskside Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Deskside Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Deskside Support Jobs Demand Trend in the UK

Deskside Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Deskside Support within the UK.

Deskside Support Salary Trend in the UK

Deskside Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Deskside Support over the 3 months to 18 September 2014 within the UK.

Deskside Support Salary Histogram in the UK

Deskside Support
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Deskside Support within the UK over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -24 45 £26,000 +8.33% 6
London -14 22 £29,500 -16.90% 3
East of England -16 9 £25,500 +2.00%
Hertfordshire -13 7 £30,000 +20.00%
South East -14 7 £25,000 +6.38% 2
City of London +4 4 £28,000 -26.31% 2
Hampshire -16 4 £25,000 +6.38%
Portsmouth -26 4 £25,000 +6.38%
Manchester - 4 £26,000 -
Hoddesdon - 4 £30,000 -
North West - 4 £26,000 -
Stevenage +2 3 £25,500 +2.00%
Docklands, London - 3 £29,500 -
East Midlands -13 2 £21,000 -2.32%
East Yorkshire - 2 £23,750 -
Bedfordshire - 2 £20,500 -
Berkshire - 2 £26,500 -
Yorkshire - 2 £23,750 - 1
Hull - 2 £23,750 -
Slough - 2 £26,500 -
Derbyshire -14 1 £21,000 -12.50%
Nottinghamshire - 1 £21,000 -
Surrey - 1 - - 1
Nottingham - 1 £21,000 -
Derby - 1 £21,000 -
Horley - 1 - - 1

Deskside Support
Top 30 Related IT Skills

For the 6 months to 18 September 2014, IT jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Deskside Support in their job title.

1 37 (58.73%) Windows
2 32 (50.79%) MS Excel
3 31 (49.21%) ITIL
3 31 (49.21%) Microsoft
4 30 (47.62%) Active Directory
4 30 (47.62%) MS Office
5 20 (31.75%) Windows 7
6 16 (25.40%) HP
7 14 (22.22%) SLA
7 14 (22.22%) Blackberry
8 12 (19.05%) SC Cleared
8 12 (19.05%) Security Cleared
9 11 (17.46%) ISMS
9 11 (17.46%) MS PowerPoint
9 11 (17.46%) ISO/IEC 27001
9 11 (17.46%) Banking
9 11 (17.46%) ITIL V2
10 10 (15.87%) iPad
10 10 (15.87%) Android
10 10 (15.87%) MS Exchange
11 9 (14.29%) TCP/IP
11 9 (14.29%) Dell
12 8 (12.70%) Microsoft Certification
12 8 (12.70%) Ethernet
12 8 (12.70%) Asset Management
12 8 (12.70%) Data Protection
12 8 (12.70%) Analytical Skills
13 7 (11.11%) Back Office
13 7 (11.11%) Law
13 7 (11.11%) SAN

Deskside Support
Top Related IT Skills by Category

For the 6 months to 18 September 2014, IT jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Deskside Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (15.87%) MS Exchange
2 3 (4.76%) SharePoint
3 2 (3.17%) Lync
3 2 (3.17%) Exchange Server 2010
3 2 (3.17%) Blackberry Enterprise Server
3 2 (3.17%) LiveLink
3 2 (3.17%) Exchange Server 2003
3 2 (3.17%) WorkSite
4 1 (1.59%) iPlanet
4 1 (1.59%) WebLogic
4 1 (1.59%) Tomcat
Applications
1 32 (50.79%) MS Excel
2 30 (47.62%) MS Office
3 11 (17.46%) MS PowerPoint
4 2 (3.17%) MS Visio
Cloud Services
1 2 (3.17%) Office 365
Communications & Networking
1 9 (14.29%) TCP/IP
2 8 (12.70%) Ethernet
3 7 (11.11%) SAN
4 4 (6.35%) VPN
5 3 (4.76%) Firewall
6 1 (1.59%) DMZ
6 1 (1.59%) Wireless
6 1 (1.59%) LAN
6 1 (1.59%) SMS
6 1 (1.59%) VoIP
6 1 (1.59%) WAN
Database & Business Intelligence
1 1 (1.59%) SQL Server
General
1 11 (17.46%) Banking
2 7 (11.11%) Back Office
2 7 (11.11%) Law
3 6 (9.52%) Finance
4 3 (4.76%) Telecoms
4 3 (4.76%) Retail
5 2 (3.17%) Legal
Libraries, Frameworks & Software Standards
1 2 (3.17%) COM
1 2 (3.17%) Software Packaging
1 2 (3.17%) Application Packaging
Miscellaneous
1 14 (22.22%) Blackberry
2 10 (15.87%) iPad
3 8 (12.70%) Analytical Skills
4 5 (7.94%) CMDB
5 2 (3.17%) Computer Science
5 2 (3.17%) PDA
5 2 (3.17%) iPhone
5 2 (3.17%) Video Conferencing
6 1 (1.59%) Fat Client
6 1 (1.59%) Handset
6 1 (1.59%) Thin Client
Operating Systems
1 37 (58.73%) Windows
2 20 (31.75%) Windows 7
3 10 (15.87%) Android
4 3 (4.76%) Windows Server 2003
4 3 (4.76%) Windows Server 2008
5 2 (3.17%) Apple iOS
5 2 (3.17%) Windows XP
5 2 (3.17%) Windows 2000
5 2 (3.17%) Mac OS X
5 2 (3.17%) Windows Vista
6 1 (1.59%) Solaris
6 1 (1.59%) Linux
Processes & Methodologies
1 31 (49.21%) ITIL
2 11 (17.46%) ISMS
2 11 (17.46%) ITIL V2
3 8 (12.70%) Asset Management
3 8 (12.70%) Data Protection
4 6 (9.52%) Service Delivery
4 6 (9.52%) Incident Management
5 4 (6.35%) Data Analysis
5 4 (6.35%) Service Management
5 4 (6.35%) Performance Management
6 3 (4.76%) Document Management
6 3 (4.76%) CAD
7 2 (3.17%) CRM
7 2 (3.17%) Practice Management
7 2 (3.17%) QMS
8 1 (1.59%) Release Management
8 1 (1.59%) User Acceptance Testing
8 1 (1.59%) Problem Management
8 1 (1.59%) Validation
8 1 (1.59%) Knowledge Management
Programming Languages
1 1 (1.59%) SQL
Qualifications
1 12 (19.05%) SC Cleared
1 12 (19.05%) Security Cleared
2 8 (12.70%) Microsoft Certification
3 5 (7.94%) Degree
3 5 (7.94%) A+ Certification
3 5 (7.94%) MCSE
4 4 (6.35%) ITIL Certification
5 2 (3.17%) ITIL Foundation Certificate
5 2 (3.17%) MCP
6 1 (1.59%) MCITP
Quality Assurance & Compliance
1 14 (22.22%) SLA
2 11 (17.46%) ISO/IEC 27001
3 4 (6.35%) QA
System Software
1 30 (47.62%) Active Directory
2 2 (3.17%) Microsoft App-V
2 2 (3.17%) Citrix Presentation Server
2 2 (3.17%) VMware Infrastructure
Systems Management
1 7 (11.11%) Systems Management Server (SMS)
2 5 (7.94%) SCCM
3 2 (3.17%) ZENworks
Vendors
1 31 (49.21%) Microsoft
2 16 (25.40%) HP
3 9 (14.29%) Dell
4 4 (6.35%) Citrix
4 4 (6.35%) VMware
5 3 (4.76%) Fujitsu
5 3 (4.76%) Altiris
5 3 (4.76%) Apple
6 2 (3.17%) Adobe
6 2 (3.17%) Tandberg
7 1 (1.59%) Hummingbird
7 1 (1.59%) Open Text
7 1 (1.59%) Meridio
7 1 (1.59%) Informatica
7 1 (1.59%) Interwoven
7 1 (1.59%) webMethods
7 1 (1.59%) Oracle
7 1 (1.59%) Sybase
7 1 (1.59%) JBoss
7 1 (1.59%) Cognos
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