The first table below looks at the demand for the Deskside Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Deskside Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Deskside Support
Rank 868 855 880
Rank change year-on-year
-13 +25
Permanent jobs requiring a Deskside Support 36 20 11
As % of all permanent IT jobs located in the UK 0.031% 0.018% 0.009%
As % of the Job Titles category 0.033% 0.019% 0.010%
Number of salaries quoted 27 17 6
Average salary £26,000 £25,000 £23,750
Average salary % change year-on-year
+4.00% +5.26%
90% offered a salary of more than £23,600 £22,000 £23,250
10% offered a salary of more than £35,600 £33,000 £32,750
UK excluding London average salary £25,000 £24,000 £23,750
% change year-on-year
+4.16% +1.05%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109819 102628 112165
As % of all permanent IT jobs located in the UK 94.44% 94.27% 95.11%
Number of salaries quoted 89750 85116 96213
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Deskside Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Deskside Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Deskside Support Jobs Demand Trend in the UK

Deskside Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Deskside Support within the UK.

Deskside Support Salary Trend in the UK

Deskside Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Deskside Support over the 3 months to 23 July 2014 within the UK.

Deskside Support Salary Histogram in the UK

Deskside Support
Top 17 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Deskside Support within the UK over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 36 £26,000 +6.12% 3
London -15 20 £28,500 -13.63% 2
South East -6 8 £25,000 +4.16%
Hampshire +2 5 £25,000 +4.16%
City of London -3 5 £25,000 -23.07% 2
East of England -15 5 £25,500 +2.00% 1
Portsmouth -17 5 £25,000 +4.16%
Docklands, London - 4 £31,750 -
Stevenage -1 3 £25,500 +2.00% 1
Hertfordshire -17 3 £25,500 +2.00% 1
Buckinghamshire - 3 - -
Hull - 2 - -
Yorkshire - 2 - -
Bedfordshire - 2 £20,500 -
East Yorkshire - 2 - -
North West +7 1 £34,000 +44.68%
Manchester 0 1 £34,000 +41.66%

Deskside Support
Top 30 Related IT Skills

For the 6 months to 23 July 2014, IT jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Deskside Support in their job title.

1 33 (73.33%) Windows
2 29 (64.44%) Microsoft
3 24 (53.33%) Active Directory
3 24 (53.33%) Windows 7
4 22 (48.89%) MS Excel
4 22 (48.89%) MS Office
5 17 (37.78%) ITIL
5 17 (37.78%) HP
6 13 (28.89%) SC Cleared
6 13 (28.89%) Security Cleared
7 12 (26.67%) MS Exchange
8 10 (22.22%) Law
9 8 (17.78%) Systems Management Server (SMS)
9 8 (17.78%) Blackberry
10 7 (15.56%) Dell
10 7 (15.56%) VMware
11 6 (13.33%) Incident Management
12 5 (11.11%) MS PowerPoint
12 5 (11.11%) Document Management
12 5 (11.11%) Banking
12 5 (11.11%) Finance
12 5 (11.11%) Android
12 5 (11.11%) SCCM
12 5 (11.11%) ISMS
12 5 (11.11%) Windows Server 2008
12 5 (11.11%) iPad
12 5 (11.11%) ISO/IEC 27001
12 5 (11.11%) Citrix
12 5 (11.11%) Microsoft Certification
12 5 (11.11%) SLA

Deskside Support
Top Related IT Skills by Category

For the 6 months to 23 July 2014, IT jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Deskside Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (26.67%) MS Exchange
2 4 (8.89%) WorkSite
3 3 (6.67%) Blackberry Enterprise Server
4 2 (4.44%) Exchange Server 2003
4 2 (4.44%) Lync
4 2 (4.44%) Exchange Server 2010
4 2 (4.44%) SharePoint
5 1 (2.22%) Exchange Server 2007
5 1 (2.22%) iPlanet
5 1 (2.22%) WebLogic
5 1 (2.22%) Tomcat
Applications
1 22 (48.89%) MS Office
1 22 (48.89%) MS Excel
2 5 (11.11%) MS PowerPoint
3 2 (4.44%) MS Visio
Cloud Services
1 2 (4.44%) Office 365
Communications & Networking
1 4 (8.89%) TCP/IP
2 3 (6.67%) VPN
2 3 (6.67%) Ethernet
3 2 (4.44%) Firewall
3 2 (4.44%) SAN
4 1 (2.22%) DMZ
4 1 (2.22%) Wireless
4 1 (2.22%) VoIP
Database & Business Intelligence
1 1 (2.22%) SQL Server
General
1 10 (22.22%) Law
2 5 (11.11%) Banking
2 5 (11.11%) Finance
3 3 (6.67%) Retail
3 3 (6.67%) Telecoms
4 2 (4.44%) Back Office
4 2 (4.44%) Legal
5 1 (2.22%) Multimedia
Libraries, Frameworks & Software Standards
1 2 (4.44%) COM
1 2 (4.44%) Application Packaging
1 2 (4.44%) Software Packaging
Miscellaneous
1 8 (17.78%) Blackberry
2 5 (11.11%) iPad
3 2 (4.44%) PDA
3 2 (4.44%) Video Conferencing
3 2 (4.44%) iPhone
4 1 (2.22%) Fat Client
4 1 (2.22%) Thin Client
Operating Systems
1 33 (73.33%) Windows
2 24 (53.33%) Windows 7
3 5 (11.11%) Android
3 5 (11.11%) Windows Server 2008
4 3 (6.67%) Apple iOS
4 3 (6.67%) Windows Server 2003
5 2 (4.44%) Windows Vista
5 2 (4.44%) Windows XP
5 2 (4.44%) Mac OS X
6 1 (2.22%) Solaris
6 1 (2.22%) Linux
6 1 (2.22%) Windows 2000
6 1 (2.22%) Mac OS
Processes & Methodologies
1 17 (37.78%) ITIL
2 6 (13.33%) Incident Management
3 5 (11.11%) Document Management
3 5 (11.11%) ISMS
3 5 (11.11%) Service Management
3 5 (11.11%) ITIL V2
4 4 (8.89%) Asset Management
5 2 (4.44%) Service Delivery
5 2 (4.44%) Practice Management
5 2 (4.44%) CRM
5 2 (4.44%) CAD
5 2 (4.44%) Data Protection
5 2 (4.44%) Problem Management
6 1 (2.22%) Release Management
6 1 (2.22%) User Acceptance Testing
6 1 (2.22%) Knowledge Management
6 1 (2.22%) Project Management
6 1 (2.22%) ETL
6 1 (2.22%) Validation
6 1 (2.22%) Software Deployment
Programming Languages
1 1 (2.22%) SQL
Qualifications
1 13 (28.89%) SC Cleared
1 13 (28.89%) Security Cleared
2 5 (11.11%) Microsoft Certification
3 4 (8.89%) Degree
4 3 (6.67%) MCSE
5 2 (4.44%) MCP
5 2 (4.44%) ITIL Foundation Certificate
5 2 (4.44%) A+ Certification
5 2 (4.44%) ITIL Certification
6 1 (2.22%) MOS
Quality Assurance & Compliance
1 5 (11.11%) SLA
1 5 (11.11%) ISO/IEC 27001
System Software
1 24 (53.33%) Active Directory
2 2 (4.44%) Microsoft App-V
2 2 (4.44%) Citrix Presentation Server
2 2 (4.44%) VMware Infrastructure
Systems Management
1 8 (17.78%) Systems Management Server (SMS)
2 5 (11.11%) SCCM
3 2 (4.44%) ZENworks
4 1 (2.22%) WSUS
4 1 (2.22%) Business Desktop Deployment
Vendors
1 29 (64.44%) Microsoft
2 17 (37.78%) HP
3 7 (15.56%) Dell
3 7 (15.56%) VMware
4 5 (11.11%) Citrix
5 3 (6.67%) Altiris
5 3 (6.67%) Meridio
5 3 (6.67%) Fujitsu
5 3 (6.67%) Apple
5 3 (6.67%) Hummingbird
5 3 (6.67%) Open Text
6 2 (4.44%) Adobe
7 1 (2.22%) webMethods
7 1 (2.22%) Interwoven
7 1 (2.22%) Informatica
7 1 (2.22%) Oracle
7 1 (2.22%) Sybase
7 1 (2.22%) JBoss
7 1 (2.22%) Cognos
7 1 (2.22%) IBM
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