The table below looks at the statistics for the Deskside Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Deskside Support in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Deskside Support
Rank 865 871 883
Rank change year-on-year
+6 +12
Permanent jobs requiring a Deskside Support 37 13 18
As % of all permanent IT jobs located in the UK 0.033% 0.012% 0.016%
As % of the Job Titles category 0.034% 0.013% 0.016%
Number of salaries quoted 32 10 11
Average salary £27,400 £26,750 £26,500
Average salary % change year-on-year
+2.42% +0.94%
90% offered a salary of more than £21,000 £23,950 £22,215
10% offered a salary of more than £40,800 £38,000 £36,500
UK excluding London average salary £24,500 £24,000 £23,000
% change year-on-year
+2.08% +4.34%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107647 103692 109532
As % of all permanent IT jobs located in the UK 94.63% 94.73% 95.35%
Number of salaries quoted 89339 85136 94063
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,400 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

Deskside Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Deskside Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Deskside Support Jobs Demand Trend in the UK

Deskside Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Deskside Support within the UK.

Deskside Support Salary Trend in the UK

Deskside Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Deskside Support over the 3 months to 27 November 2014 within the UK.

Deskside Support Salary Histogram in the UK

Deskside Support
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Deskside Support within the UK over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 37 £27,400 +2.42%
London +17 19 £37,000 +23.33%
South East -15 5 £25,500 +4.08%
East Midlands - 5 £21,000 -
Manchester - 4 £24,500 -
North West - 4 £24,500 -
East Yorkshire - 3 £20,000 -
Nottinghamshire - 3 £21,000 -
Yorkshire - 3 £20,000 -
Hull - 3 £20,000 -
Nottingham - 3 £21,000 -
Slough - 3 £25,500 -
Berkshire - 3 £25,500 -
Derbyshire - 2 £21,000 -
Derby - 2 £21,000 -
City of London +26 1 - -
Hampshire -15 1 - -
East of England -23 1 £30,000 -
Hertfordshire -24 1 £30,000 -
Hoddesdon - 1 £30,000 -
Horley - 1 - -
Aldershot - 1 - -
North East - 1 £20,000 -
Surrey - 1 - -
Newcastle upon Tyne - 1 £20,000 -
Tyne and Wear - 1 £20,000 -

Deskside Support
Top 30 Related IT Skills

For the 6 months to 27 November 2014, IT jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Deskside Support in their job title.

1 44 (60.27%) Windows
2 39 (53.42%) ITIL
3 37 (50.68%) Microsoft
4 35 (47.95%) MS Office
5 32 (43.84%) MS Excel
5 32 (43.84%) Active Directory
6 28 (38.36%) Windows 7
7 23 (31.51%) Blackberry
8 18 (24.66%) HP
9 16 (21.92%) iPad
10 15 (20.55%) Data Protection
10 15 (20.55%) SLA
11 14 (19.18%) Android
12 13 (17.81%) TCP/IP
12 13 (17.81%) Law
13 12 (16.44%) Back Office
13 12 (16.44%) Ethernet
13 12 (16.44%) SAN
13 12 (16.44%) MS Exchange
14 11 (15.07%) Incident Management
14 11 (15.07%) Microsoft Certification
14 11 (15.07%) Dell
15 10 (13.70%) Windows Server 2003
16 9 (12.33%) SC Cleared
16 9 (12.33%) Security Cleared
16 9 (12.33%) Windows XP
17 8 (10.96%) MCSE
17 8 (10.96%) ISMS
17 8 (10.96%) ITIL V2
17 8 (10.96%) Banking

Deskside Support
Top Related IT Skills by Category

For the 6 months to 27 November 2014, IT jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Deskside Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (16.44%) MS Exchange
2 6 (8.22%) WorkSite
3 5 (6.85%) Exchange Server 2010
3 5 (6.85%) Exchange Server 2003
3 5 (6.85%) Blackberry Enterprise Server
3 5 (6.85%) SharePoint
4 2 (2.74%) IBM Notes
4 2 (2.74%) LiveLink
Applications
1 35 (47.95%) MS Office
2 32 (43.84%) MS Excel
3 8 (10.96%) MS PowerPoint
4 2 (2.74%) MS Visio
Communications & Networking
1 13 (17.81%) TCP/IP
2 12 (16.44%) SAN
2 12 (16.44%) Ethernet
3 7 (9.59%) VPN
4 3 (4.11%) Firewall
5 2 (2.74%) Wireless
5 2 (2.74%) SMS
6 1 (1.37%) VoIP
6 1 (1.37%) WAN
6 1 (1.37%) DECT
6 1 (1.37%) LAN
General
1 13 (17.81%) Law
2 12 (16.44%) Back Office
3 8 (10.96%) Banking
4 7 (9.59%) Finance
4 7 (9.59%) Legal
5 2 (2.74%) Telecoms
6 1 (1.37%) Retail
Libraries, Frameworks & Software Standards
1 4 (5.48%) Application Packaging
2 2 (2.74%) Software Packaging
2 2 (2.74%) COM
Miscellaneous
1 23 (31.51%) Blackberry
2 16 (21.92%) iPad
3 7 (9.59%) Analytical Skills
3 7 (9.59%) CMDB
4 5 (6.85%) PDA
5 4 (5.48%) iPhone
6 3 (4.11%) Handset
7 2 (2.74%) Computer Science
7 2 (2.74%) Video Conferencing
Operating Systems
1 44 (60.27%) Windows
2 28 (38.36%) Windows 7
3 14 (19.18%) Android
4 10 (13.70%) Windows Server 2003
5 9 (12.33%) Windows XP
6 4 (5.48%) Windows Server 2008
6 4 (5.48%) Apple iOS
7 2 (2.74%) Windows Vista
7 2 (2.74%) Mac OS X
7 2 (2.74%) Windows 2000
Processes & Methodologies
1 39 (53.42%) ITIL
2 15 (20.55%) Data Protection
3 11 (15.07%) Incident Management
4 8 (10.96%) ISMS
4 8 (10.96%) Asset Management
4 8 (10.96%) ITIL V2
5 7 (9.59%) Service Management
6 4 (5.48%) Service Delivery
6 4 (5.48%) Practice Management
6 4 (5.48%) CRM
6 4 (5.48%) Document Management
6 4 (5.48%) Data Analysis
6 4 (5.48%) Performance Management
7 3 (4.11%) Software Distribution
7 3 (4.11%) CAD
8 2 (2.74%) ITSM
8 2 (2.74%) QMS
9 1 (1.37%) Problem Management
9 1 (1.37%) Release Management
9 1 (1.37%) Knowledge Management
Qualifications
1 11 (15.07%) Microsoft Certification
2 9 (12.33%) SC Cleared
2 9 (12.33%) Security Cleared
3 8 (10.96%) MCSE
4 7 (9.59%) A+ Certification
5 5 (6.85%) ITIL Foundation Certificate
6 4 (5.48%) ITIL Certification
6 4 (5.48%) Degree
7 3 (4.11%) MCP
7 3 (4.11%) MCITP
8 1 (1.37%) MCSA
Quality Assurance & Compliance
1 15 (20.55%) SLA
2 8 (10.96%) ISO/IEC 27001
3 4 (5.48%) QA
System Software
1 32 (43.84%) Active Directory
2 4 (5.48%) Citrix Presentation Server
3 2 (2.74%) VMware Infrastructure
3 2 (2.74%) Microsoft App-V
Systems Management
1 7 (9.59%) Systems Management Server (SMS)
2 6 (8.22%) SCCM
3 2 (2.74%) ZENworks
Vendors
1 37 (50.68%) Microsoft
2 18 (24.66%) HP
3 11 (15.07%) Dell
4 7 (9.59%) Citrix
5 6 (8.22%) Interwoven
6 5 (6.85%) Altiris
7 3 (4.11%) Apple
8 2 (2.74%) VMware
8 2 (2.74%) Lotus
8 2 (2.74%) Tandberg
9 1 (1.37%) Fujitsu
9 1 (1.37%) Adobe