The table below looks at the statistics for the Help Desk Team Lead role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Team Lead in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Help Desk Team Lead
Rank 840 841 828
Rank change year-on-year
+1 -13
Permanent jobs requiring a Help Desk Team Lead 36 25 39
As % of all permanent IT jobs located in England 0.034% 0.025% 0.037%
As % of the Job Titles category 0.036% 0.026% 0.038%
Number of salaries quoted 34 22 36
Average salary £35,000 £30,000 £30,000
Average salary % change year-on-year
+16.66% -
90% offered a salary of more than £24,400 £29,250 £23,000
10% offered a salary of more than £45,000 £35,000 £35,000
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Help Desk Team Lead
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100964 96111 101551
As % of all permanent IT jobs located in England 94.47% 94.56% 95.26%
Number of salaries quoted 83367 80755 87205
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,520 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Team Lead
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Team Lead in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Team Lead Jobs Demand Trend in England

Help Desk Team Lead
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Team Lead across the England region.

Help Desk Team Lead Salary Trend in England

Help Desk Team Lead
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Team Lead across the England region over the 3 months to 24 October 2014.

Help Desk Team Lead Salary Histogram in England

Help Desk Team Lead
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Team Lead within the England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +26 13 £45,000 +28.57% 2
South East -14 8 £41,000 +36.66%
East of England -15 6 £25,500 -15.00%
West Midlands - 5 £26,500 -
East Midlands - 3 £29,000 -
Yorkshire - 1 £28,000 -
Help Desk Team Lead
UK

Help Desk Team Lead
Top 30 Related IT Skills in England

For the 6 months to 24 October 2014, IT jobs across the England region that cited Help Desk Team Lead in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title.

1 49 (56.32%) ITIL
2 48 (55.17%) Windows
3 38 (43.68%) SLA
4 37 (42.53%) Microsoft
5 26 (29.89%) MS Office
5 26 (29.89%) Service Delivery
6 23 (26.44%) Active Directory
7 20 (22.99%) Finance
8 17 (19.54%) Windows 8
8 17 (19.54%) MS Excel
9 16 (18.39%) Apple
10 12 (13.79%) Mentoring
10 12 (13.79%) Analytical Skills
10 12 (13.79%) Windows 7
10 12 (13.79%) Project Management
11 11 (12.64%) Telecoms
11 11 (12.64%) TCP/IP
12 10 (11.49%) MS Exchange
12 10 (11.49%) Internet
13 9 (10.34%) Blackberry
13 9 (10.34%) Windows XP
13 9 (10.34%) Android
13 9 (10.34%) Windows Server 2012
13 9 (10.34%) Incident Management
14 7 (8.05%) Line Management
14 7 (8.05%) ITIL Certification
14 7 (8.05%) Firewall
15 6 (6.90%) Service Management
15 6 (6.90%) VMware
15 6 (6.90%) SAP R/3

Help Desk Team Lead
Top Related IT Skills in England by Category

For the 6 months to 24 October 2014, IT jobs across the England region that cited Help Desk Team Lead in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (11.49%) MS Exchange
2 5 (5.75%) Blackberry Enterprise Server
3 3 (3.45%) Exchange Server 5.5
3 3 (3.45%) Exchange Server 2007
4 2 (2.30%) SharePoint
5 1 (1.15%) IIS
5 1 (1.15%) SharePoint Server
Applications
1 26 (29.89%) MS Office
2 17 (19.54%) MS Excel
3 4 (4.60%) MS Visio
Business Applications
1 6 (6.90%) SAP R/3
1 6 (6.90%) SAP BPC
2 1 (1.15%) Advent Moxy
Communications & Networking
1 11 (12.64%) TCP/IP
2 10 (11.49%) Internet
3 7 (8.05%) Firewall
4 5 (5.75%) Intranet
5 3 (3.45%) DHCP
5 3 (3.45%) DNS
6 2 (2.30%) VPN
6 2 (2.30%) WAN
7 1 (1.15%) LAN
7 1 (1.15%) Wireless
Database & Business Intelligence
1 6 (6.90%) SAP BW
2 2 (2.30%) SQL Server
General
1 20 (22.99%) Finance
2 11 (12.64%) Telecoms
3 6 (6.90%) Banking
4 3 (3.45%) Military
4 3 (3.45%) Electronics
5 2 (2.30%) Legal
6 1 (1.15%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.15%) Web Services
Miscellaneous
1 12 (13.79%) Analytical Skills
2 9 (10.34%) Blackberry
3 3 (3.45%) Chip and PIN
3 3 (3.45%) iPhone
4 2 (2.30%) Hedge funds
4 2 (2.30%) User Experience
5 1 (1.15%) Client/Server
5 1 (1.15%) Data Protection Act
5 1 (1.15%) Computer Science
Operating Systems
1 48 (55.17%) Windows
2 17 (19.54%) Windows 8
3 12 (13.79%) Windows 7
4 9 (10.34%) Windows Server 2012
4 9 (10.34%) Windows XP
4 9 (10.34%) Android
5 5 (5.75%) Apple iOS
5 5 (5.75%) Windows Vista
6 2 (2.30%) Windows Server 2008
7 1 (1.15%) Windows Server 2003
Processes & Methodologies
1 49 (56.32%) ITIL
2 26 (29.89%) Service Delivery
3 12 (13.79%) Project Management
3 12 (13.79%) Mentoring
4 9 (10.34%) Incident Management
5 7 (8.05%) Line Management
6 6 (6.90%) Service Management
7 5 (5.75%) Stakeholder Management
7 5 (5.75%) Performance Improvement
7 5 (5.75%) Demand Management
8 4 (4.60%) Resource Management
8 4 (4.60%) Problem Management
9 3 (3.45%) Root Cause Analysis
9 3 (3.45%) Logistics
10 2 (2.30%) Time Management
10 2 (2.30%) Workflow
10 2 (2.30%) Coaching
10 2 (2.30%) People Management
11 1 (1.15%) Software Licensing
11 1 (1.15%) Migration
Programming Languages
1 2 (2.30%) C
2 1 (1.15%) SQL
Qualifications
1 7 (8.05%) ITIL Certification
2 6 (6.90%) Degree
3 5 (5.75%) Microsoft Certification
4 4 (4.60%) Security Cleared
5 3 (3.45%) SC Cleared
6 2 (2.30%) ITIL Foundation Certificate
6 2 (2.30%) MCP
6 2 (2.30%) CCNA
6 2 (2.30%) Cisco Certification
7 1 (1.15%) MCSE
7 1 (1.15%) VMware Certified Professional (VCP)
7 1 (1.15%) JNCIA
7 1 (1.15%) JNCIS
7 1 (1.15%) MCTS
7 1 (1.15%) VCAP
Quality Assurance & Compliance
1 38 (43.68%) SLA
System Software
1 23 (26.44%) Active Directory
2 2 (2.30%) VMware Infrastructure
2 2 (2.30%) Hyper-V
3 1 (1.15%) VMware ESX
Systems Management
1 4 (4.60%) Backup Exec
2 1 (1.15%) SCCM
2 1 (1.15%) SCOM
Vendors
1 37 (42.53%) Microsoft
2 16 (18.39%) Apple
3 6 (6.90%) VMware
3 6 (6.90%) SAP
3 6 (6.90%) Cisco
4 5 (5.75%) Citrix
5 1 (1.15%) Avaya
5 1 (1.15%) Juniper
5 1 (1.15%) NetApp
5 1 (1.15%) Reuters
5 1 (1.15%) Bloomberg
5 1 (1.15%) NYFIX
5 1 (1.15%) Symantec
5 1 (1.15%) Oracle
5 1 (1.15%) Advent
5 1 (1.15%) SolarWinds
5 1 (1.15%) MobileIron