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This section looks at the demand for the Senior Support Analyst role in IT jobs across the UK compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Senior Support Analyst
Location
3 months to 25 Jul 2008Same period last year
Rank558649
Rank change on same period last yearUp+91
Matching permanent IT job ads415389
As % of all UK permanent IT job ads sampled0.219 %0.159 %
As % of the category below0.241 %0.171 %
Salaries quoted350307
Average minimum salary£37,959£40,722
Average salary£40,586£43,315
% change on same period last year-6.30 %
Average maximum salary£43,213£45,908
UK excluding London average salary£32,388£33,997
% change on same period last year-4.73 %
IT Job Market, Job TitlesJob Titles
UK
Matching permanent IT job ads172359227702
As % of all UK permanent IT job ads sampled90.99 %93.24 %
Salaries quoted141953179626
Average minimum salary£39,075£41,050
Average salary£42,724£44,871
% change on same period last year-4.78 %
Average maximum salary£46,372£48,692
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %

Senior Support Analyst
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of permanent IT jobs citing Senior Support Analyst within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Demand Trend

Senior Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Salary Trend

Senior Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Senior Support Analyst over the 3 months to 25 July 2008 within the UK.

Senior Support Analyst Salary Histogram

Senior Support Analyst
Top 30 Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
EnglandUp+67392£40,843-6.61 %
LondonUp+58225£48,173-3.91 %
City of LondonUp+1976£46,034-8.08 %
South EastUp+4247£32,683-14.17 %
East of EnglandUp+1633£38,397+5.63 %
South WestUp+1825£31,208-3.60 %
CambridgeshireUp+1824£39,289+5.71 %
CambridgeUp+1123£38,972+4.85 %
YorkshireUp+923£28,370-11.63 %
North WestUp+3620£28,667+20.70 %
ScotlandUp+3915£36,462+15.29 %
East MidlandsUp+2315£30,033+11.92 %
West YorkshireUp+2015£27,395-22.83 %
BristolNo change014£33,143+10.47 %
GlasgowUp+2214£36,462+15.14 %
HampshireDown-112£35,778-22.03 %
LeedsUp+1412£27,125-30.89 %
BerkshireUp+2811£30,773-10.87 %
ManchesterUp+4211£29,656+44.66 %
Docklands, LondonUp+5210£43,750-
RuislipNew entry-9£37,500-
HertfordshireUp+98£36,750-1.01 %
SurreyUp+318£32,167-23.18 %
County AntrimUp+108£31,750-
BelfastUp+108£31,750-
Northern IrelandUp+98£31,750-
BarnetNew entry-7£46,000-
BradfordDown-127£27,500-8.33 %
KentUp+17£32,429+15.81 %
NorthamptonshireNew entry-6£28,333-

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1417 (46.85 %)Windows
2295 (33.15 %)Active Directory
3290 (32.58 %)Microsoft
4254 (28.54 %)SQL
5209 (23.48 %)MS Exchange
6177 (19.89 %)Microsoft Certification
7171 (19.21 %)Finance
8155 (17.42 %)UNIX
9154 (17.30 %)MCSE
10152 (17.08 %)MS Excel
11149 (16.74 %)ITIL
12141 (15.84 %)Exchange Server 2003
13131 (14.72 %)Exchange Server 2000
14128 (14.38 %)SQL Server
14128 (14.38 %)Citrix
15127 (14.27 %)Cisco
16122 (13.71 %)MS Office
17121 (13.60 %)Firewall
18112 (12.58 %)Oracle
1990 (10.11 %)TCP/IP
2086 (9.663 %)Windows Server 2003
2185 (9.551 %)Windows 2000
2278 (8.764 %)Linux
2376 (8.539 %)VMware
2473 (8.202 %)SLA
2572 (8.090 %)Windows XP
2669 (7.753 %)MCP
2768 (7.640 %)VPN
2867 (7.528 %)Banking
2963 (7.079 %)WAN

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

IT Job Market, Application DevelopmentApplication Development
133 (3.708 %)HTML
230 (3.371 %).NET
312 (1.348 %)ASP
410 (1.124 %)XML
58 (0.899 %)XSLT
67 (0.787 %)ASP.NET
74 (0.449 %)J2EE
74 (0.449 %)CGI
74 (0.449 %)Middleware
83 (0.337 %)CSS
83 (0.337 %)JSP
83 (0.337 %)WebSphere
92 (0.225 %)SAP Business Workflow
92 (0.225 %)SAP Basis
92 (0.225 %)XHTML
92 (0.225 %)Windows SharePoint Services
101 (0.112 %)JMS
101 (0.112 %)EJB
101 (0.112 %)JSF
101 (0.112 %)Struts
IT Job Market, Application PlatformsApplication Platforms
1209 (23.48 %)MS Exchange
2141 (15.84 %)Exchange Server 2003
3131 (14.72 %)Exchange Server 2000
458 (6.517 %)SharePoint
545 (5.056 %)Exchange Server 2007
639 (4.382 %)Lotus Notes
722 (2.472 %)IIS
815 (1.685 %)Apache
912 (1.348 %)Tomcat
1011 (1.236 %)Lotus Domino
1011 (1.236 %)Blackberry Enterprise Server
117 (0.787 %)WebLogic
126 (0.674 %)CICS
135 (0.562 %)SharePoint Server 2007
135 (0.562 %)Oracle Application Server
144 (0.449 %)Exchange Server 5.5
144 (0.449 %)SAS
152 (0.225 %)LiveLink
152 (0.225 %)Oracle Workflow
161 (0.112 %)SharePoint Portal Server
IT Job Market, ApplicationsApplications
1152 (17.08 %)MS Excel
2122 (13.71 %)MS Office
35 (0.562 %)MS Project
44 (0.449 %)MS Visio
51 (0.112 %)Acrobat
IT Job Market, Business ApplicationsBusiness Applications
19 (1.011 %)Oracle EBS
26 (0.674 %)SoftGrid
35 (0.562 %)Capstone
35 (0.562 %)Oracle Financials
35 (0.562 %)Eagle PACE
44 (0.449 %)Oracle Applications
53 (0.337 %)SAP CRM
53 (0.337 %)Oracle Payroll
53 (0.337 %)InvestOne
53 (0.337 %)SAP R/3
53 (0.337 %)HiInvest
53 (0.337 %)LongView
53 (0.337 %)Brady Trinity
53 (0.337 %)RMDS
53 (0.337 %)Oracle iRecruitment
53 (0.337 %)SAP Retail
53 (0.337 %)assyst
62 (0.225 %)Endur
62 (0.225 %)Navision
62 (0.225 %)Loan IQ
IT Job Market, Communications & NetworkingCommunications & Networking
1121 (13.60 %)Firewall
290 (10.11 %)TCP/IP
368 (7.640 %)VPN
463 (7.079 %)WAN
559 (6.629 %)DNS
652 (5.843 %)LAN
742 (4.719 %)SAN
742 (4.719 %)Internet
831 (3.483 %)DHCP
921 (2.360 %)SMS
1020 (2.247 %)Wi-Fi
1119 (2.135 %)VoIP
1215 (1.685 %)Intrusion Detection
1314 (1.573 %)Intranet
1413 (1.461 %)PPP
1413 (1.461 %)3G
1413 (1.461 %)GPRS
1511 (1.236 %)SSL
1511 (1.236 %)Wireless
1610 (1.124 %)Cisco PIX
IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
1128 (14.38 %)SQL Server
223 (2.584 %)RDBMS
319 (2.135 %)SQL Server 2005
414 (1.573 %)SQL Server 2000
513 (1.461 %)SQL Server 7
611 (1.236 %)DTS
611 (1.236 %)MySQL
611 (1.236 %)Oracle Reports
710 (1.124 %)DB2
710 (1.124 %)Oracle Discoverer
88 (0.899 %)Oracle 10g
97 (0.787 %)Oracle 8/8i
106 (0.674 %)Oracle 9i
106 (0.674 %)Informix
115 (0.562 %)MS Access
115 (0.562 %)ETL
124 (0.449 %)Cognos Impromptu
124 (0.449 %)InterBase
124 (0.449 %)Reference Data
133 (0.337 %)EDMS
IT Job Market, Development ApplicationsDevelopment Applications
111 (1.236 %)Oracle Forms
22 (0.225 %)WinRunner
22 (0.225 %)QuickTest Pro
22 (0.225 %)LSMW
22 (0.225 %)eCATT
31 (0.112 %)WebLOAD
31 (0.112 %)WebSphere Studio Application Developer
31 (0.112 %)Visual Studio
31 (0.112 %)PVCS
IT Job Market, GeneralGeneral
1171 (19.21 %)Finance
267 (7.528 %)Banking
354 (6.067 %)Front Office
439 (4.382 %)Law
538 (4.270 %)Investment Banking
538 (4.270 %)Pensions
633 (3.708 %)Insurance
725 (2.809 %)Telecoms
725 (2.809 %)Health
824 (2.697 %)Back Office
922 (2.472 %)Legal
1011 (1.236 %)Education
119 (1.011 %)Marketing
128 (0.899 %)Government
137 (0.787 %)Retail
137 (0.787 %)Financial Institution
146 (0.674 %)Construction
154 (0.449 %)Electric
154 (0.449 %)Local Government
163 (0.337 %)Pharmaceutical
IT Job Market, MiscellaneousMiscellaneous
132 (3.596 %)Blackberry
231 (3.483 %)Equities
328 (3.146 %)Derivative
427 (3.034 %)Clustering
525 (2.809 %)Client/Server
620 (2.247 %)Foreign Exchange (FX)
719 (2.135 %)Management Information System
817 (1.910 %)Equity Derivative
912 (1.348 %)AS400
1011 (1.236 %)Fixed Income
119 (1.011 %)Replication
127 (0.787 %)Computer Science
136 (0.674 %)Credit Risk
145 (0.562 %)Fat Client
145 (0.562 %)Mainframe
145 (0.562 %)EFT
145 (0.562 %)Thin Client
154 (0.449 %)PDA
154 (0.449 %)Market Risk
163 (0.337 %)Mathematics
IT Job Market, Operating SystemsOperating Systems
1417 (46.85 %)Windows
2155 (17.42 %)UNIX
386 (9.663 %)Windows Server 2003
485 (9.551 %)Windows 2000
578 (8.764 %)Linux
672 (8.090 %)Windows XP
751 (5.730 %)Solaris
842 (4.719 %)Windows NT
920 (2.247 %)AIX
1018 (2.022 %)HPUX
1115 (1.685 %)NetWare
129 (1.011 %)Debian
129 (1.011 %)OpenBSD
129 (1.011 %)Ubuntu
129 (1.011 %)FreeBSD
134 (0.449 %)Windows Vista
141 (0.112 %)MVS
141 (0.112 %)OS/400
IT Job Market, Processes & MethodologiesProcesses & Methodologies
1149 (16.74 %)ITIL
244 (4.944 %)Project Management
338 (4.270 %)Investment Management
436 (4.045 %)Change Management
532 (3.596 %)Asset Management
622 (2.472 %)PRINCE2
622 (2.472 %)Incident Management
622 (2.472 %)Electronic Trading
719 (2.135 %)Service Delivery
817 (1.910 %)Disaster Recovery
817 (1.910 %)Release Management
914 (1.573 %)Problem Management
914 (1.573 %)Information Management
1013 (1.461 %)Service Management
1112 (1.348 %)Wealth Management
1211 (1.236 %)E-Commerce
1211 (1.236 %)Risk Management
1310 (1.124 %)Migration
1310 (1.124 %)CRM
149 (1.011 %)Document Management
IT Job Market, Programming LanguagesProgramming Languages
1254 (28.54 %)SQL
239 (4.382 %)VB
337 (4.157 %)Perl
433 (3.708 %)Java
530 (3.371 %)JavaScript
629 (3.258 %)Shell Script
726 (2.921 %)C
824 (2.697 %)VBScript
923 (2.584 %)PHP
1018 (2.022 %)VBA
1113 (1.461 %)C#
1210 (1.124 %)C++
139 (1.011 %)Python
139 (1.011 %)VB6
139 (1.011 %)Korn
148 (0.899 %)PL/SQL
157 (0.787 %)ABAP
157 (0.787 %)JCL
165 (0.562 %)VB.NET
173 (0.337 %)Transact-SQL
IT Job Market, QualificationsQualifications
1177 (19.89 %)Microsoft Certification
2154 (17.30 %)MCSE
369 (7.753 %)MCP
460 (6.742 %)Cisco Certification
554 (6.067 %)Degree
652 (5.843 %)CCNA
727 (3.034 %)MCSA
814 (1.573 %)Citrix Certification
913 (1.461 %)ITIL Certification
109 (1.011 %)PRINCE2 Certification
109 (1.011 %)NVQ Level 3
117 (0.787 %)CCA
126 (0.674 %)CCNP
135 (0.562 %)CCEA
144 (0.449 %)Sun Certification
144 (0.449 %)CCSA
153 (0.337 %)ISEB
162 (0.225 %)HND
162 (0.225 %)CCSE
171 (0.112 %)VMware Certified Professional (VCP)
IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
173 (8.202 %)SLA
226 (2.921 %)ISO/IEC 20000
32 (0.225 %)Sarbanes-Oxley
32 (0.225 %)COBIT
32 (0.225 %)QA
IT Job Market, System SoftwareSystem Software
1295 (33.15 %)Active Directory
240 (4.494 %)VMware Infrastructure
321 (2.360 %)VMware ESX
414 (1.573 %)Backup Exec
511 (1.236 %)NetBackup
69 (1.011 %)ISA Server
78 (0.899 %)Terminal Services
87 (0.787 %)Citrix Presentation Server
95 (0.562 %)Oracle RAC
104 (0.449 %)Microsoft Virtual Server
112 (0.225 %)MetaFrame
121 (0.112 %)NFS
IT Job Market, Systems ManagementSystems Management
113 (1.461 %)ZENworks
211 (1.236 %)MOM
310 (1.124 %)Systems Management Server (SMS)
310 (1.124 %)Norton AntiVirus
49 (1.011 %)Nessus
55 (0.562 %)BMC Marimba
64 (0.449 %)Tivoli Storage Manager
73 (0.337 %)Tivoli
73 (0.337 %)AllFusion Endevor
82 (0.225 %)DameWare
91 (0.112 %)AutoSys
91 (0.112 %)CONTROL-M
IT Job Market, VendorsVendors
1290 (32.58 %)Microsoft
2128 (14.38 %)Citrix
3127 (14.27 %)Cisco
4112 (12.58 %)Oracle
576 (8.539 %)VMware
643 (4.831 %)Lotus
738 (4.270 %)HP
836 (4.045 %)VERITAS
928 (3.146 %)Bloomberg
1024 (2.697 %)Symantec
1123 (2.584 %)Sun
1222 (2.472 %)Sophos
1321 (2.360 %)Reuters
1420 (2.247 %)Red Hat
1518 (2.022 %)SAP
1518 (2.022 %)Novell
1617 (1.910 %)Sybase
1716 (1.798 %)Interwoven
1814 (1.573 %)CheckPoint
1814 (1.573 %)Remedy
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