The statistics below represent IT jobs advertised across the UK that had Senior Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Senior Support Analyst
Rank 761 842 827
Rank change year-on-year
+81 -15
Permanent jobs requiring a Senior Support Analyst 149 124 144
As % of all permanent IT jobs located in the UK 0.16% 0.11% 0.13%
As % of the Job Titles category 0.16% 0.12% 0.13%
Number of salaries quoted 131 103 121
Median salary £40,000 £42,500 £35,000
Median salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £30,000 £32,500 £24,700
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London median salary £35,000 £42,000 £32,500
% change year-on-year
-16.66% +29.23%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
91699 105420 108853
As % of all permanent IT jobs located in the UK 96.29% 96.25% 96.44%
Number of salaries quoted 76674 87821 88006
Median salary £47,000 £45,000 £44,500
Median salary % change year-on-year
+4.44% +1.12%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Senior Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured Senior Support Analyst in the job title.

Senior Support Analyst Jobs Demand Trend in the UK

Senior Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Salary Trend in the UK

Senior Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Support Analyst over the 3 months to 28 September 2016 within the UK.

Senior Support Analyst Salary Histogram in the UK

Senior Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +69 141 £40,000 -5.88% 12
London +65 56 £50,000 +14.28% 5
Yorkshire +27 25 £32,000 -14.66%
South East +33 22 £40,000 -6.07% 6
West Midlands -1 15 £35,000 +7.69%
North Yorkshire - 13 £40,000 -
City of London +37 12 £45,000 - 1
West Yorkshire +22 12 £30,000 -20.00%
Leeds +20 10 £31,000 -17.33%
Harrogate - 10 £40,000 -
East of England +16 9 £32,000 -32.63% 1
Kingston Upon Thames - 8 £52,500 -
South West -5 7 £40,000 -5.88%
Birmingham -20 7 - -
Bristol +12 6 £41,250 +38.65%
North West -2 6 £35,000 -17.64%
Berkshire - 6 £34,000 - 1
Scotland +36 5 £40,000 +33.33% 1
Surrey +25 5 £30,500 -53.07% 1
Hertfordshire +15 5 £32,000 -8.57%
Edinburgh - 5 £40,000 -
Watford - 5 £32,000 -
West Sussex +17 4 £45,500 +8.33%
Crawley +7 4 £45,500 +8.33%
Oxfordshire -2 4 £35,000 +2.18% 2
Manchester -4 4 £34,500 -18.82%
Newbury - 4 £34,000 -
Worcestershire - 4 £35,000 -
Weybridge - 3 £30,500 -
Worcester - 3 £35,000 -

Senior Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 28 September 2016, Senior Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior Support Analyst in the job title.

1 153 (47.37%) Windows
2 121 (37.46%) SQL
3 111 (34.37%) ITIL
4 103 (31.89%) Microsoft
5 102 (31.58%) Active Directory
5 102 (31.58%) Finance
6 96 (29.72%) Windows Server
7 54 (16.72%) Citrix
7 54 (16.72%) Windows Server 2008
8 48 (14.86%) SQL Server
8 48 (14.86%) Windows Server 2012
9 46 (14.24%) SLA
10 41 (12.69%) Firewall
10 41 (12.69%) Java
11 34 (10.53%) VMware
12 33 (10.22%) MS Excel
13 31 (9.60%) Back Office
13 31 (9.60%) HP
14 30 (9.29%) MS Exchange
14 30 (9.29%) .NET
14 30 (9.29%) Investment Management
15 29 (8.98%) Analytical Skills
15 29 (8.98%) Windows 7
15 29 (8.98%) MS Office
16 28 (8.67%) Unix
16 28 (8.67%) Linux
16 28 (8.67%) Cisco
16 28 (8.67%) SCCM
16 28 (8.67%) Degree
17 27 (8.36%) PowerShell

Senior Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (9.29%) MS Exchange
2 27 (8.36%) SharePoint
3 15 (4.64%) Exchange Server 2010
4 14 (4.33%) BizTalk Server
4 14 (4.33%) Exchange Server 2013
5 13 (4.02%) IIS
6 7 (2.17%) WebSphere
7 6 (1.86%) Exchange Server 2007
7 6 (1.86%) Skype for Business
8 5 (1.55%) Blackberry Enterprise Server
8 5 (1.55%) IBM Notes
8 5 (1.55%) MS Project Server
9 3 (0.93%) WebLogic
10 2 (0.62%) Apache
10 2 (0.62%) JBoss
10 2 (0.62%) SharePoint 2013
10 2 (0.62%) SharePoint Server
10 2 (0.62%) Tomcat
11 1 (0.31%) Drupal
11 1 (0.31%) Elasticsearch
Applications
1 33 (10.22%) MS Excel
2 29 (8.98%) MS Office
3 8 (2.48%) MS PowerPoint
4 4 (1.24%) MS Visio
Business Applications
1 10 (3.10%) LatentZero
1 10 (3.10%) Markit EDM
1 10 (3.10%) thinkFolio
2 8 (2.48%) Dynamics CRM
3 7 (2.17%) BASE24
4 3 (0.93%) SunGard GMI
5 2 (0.62%) Algo Collateral
5 2 (0.62%) MetaTrader
5 2 (0.62%) Summit
6 1 (0.31%) Eloqua
6 1 (0.31%) JDE World
6 1 (0.31%) Magento
6 1 (0.31%) Maximo
6 1 (0.31%) Oracle Assets
6 1 (0.31%) Oracle Cash Management
6 1 (0.31%) Oracle E-Business Tax
6 1 (0.31%) Oracle General Ledger
6 1 (0.31%) Oracle Payables
6 1 (0.31%) Oracle Receivables
6 1 (0.31%) Payment Gateway
Cloud Services
1 26 (8.05%) Office 365
2 18 (5.57%) Amazon AWS
3 11 (3.41%) Microsoft Azure
4 8 (2.48%) Cloud Computing
5 2 (0.62%) IBM Cloud
5 2 (0.62%) IBM SmartCloud
6 1 (0.31%) Adobe Analytics
6 1 (0.31%) Google Apps
Communications & Networking
1 41 (12.69%) Firewall
2 23 (7.12%) VoIP
3 22 (6.81%) LAN
4 20 (6.19%) WAN
5 19 (5.88%) DNS
6 18 (5.57%) DHCP
7 17 (5.26%) SAN
7 17 (5.26%) Wireless
8 16 (4.95%) VPN
9 12 (3.72%) IPsec
9 12 (3.72%) VLAN
10 11 (3.41%) TCP/IP
11 10 (3.10%) NetScaler
12 8 (2.48%) Cisco ASA
12 8 (2.48%) OSPF
13 7 (2.17%) BGP
14 6 (1.86%) ATM
14 6 (1.86%) Intranet
14 6 (1.86%) MPLS
15 4 (1.24%) HSRP
Database & Business Intelligence
1 48 (14.86%) SQL Server
2 15 (4.64%) Oracle Database
3 14 (4.33%) MySQL
3 14 (4.33%) SQL Server 2008
4 11 (3.41%) SQL Server 2012
5 9 (2.79%) SQL Server Reporting Services
6 8 (2.48%) Relational Database
7 7 (2.17%) Crystal Reports
7 7 (2.17%) Data Warehouse
7 7 (2.17%) NonStop SQL
8 6 (1.86%) BusinessObjects
9 4 (1.24%) SQL Server Integration Services
10 3 (0.93%) MS Access
10 3 (0.93%) SQL Server 2005
11 2 (0.62%) Big Data
11 2 (0.62%) RDBMS
11 2 (0.62%) SQL Server 2016
12 1 (0.31%) Oracle Reports
12 1 (0.31%) SQLPlus
Development Applications
1 6 (1.86%) JIRA
2 2 (0.62%) SQL Server Management Studio (SSMS)
2 2 (0.62%) Team Foundation Server
3 1 (0.31%) Ant
3 1 (0.31%) Git (software)
3 1 (0.31%) Jenkins
3 1 (0.31%) Octopus Deploy
3 1 (0.31%) Oracle Forms
3 1 (0.31%) Subversion
3 1 (0.31%) TeamCity
3 1 (0.31%) Visual Studio
General
1 102 (31.58%) Finance
2 31 (9.60%) Back Office
3 23 (7.12%) Banking
4 11 (3.41%) Law
4 11 (3.41%) Publishing
5 10 (3.10%) Online Betting
6 9 (2.79%) Front Office
7 7 (2.17%) Marketing
8 5 (1.55%) Financial Institution
9 4 (1.24%) Investment Banking
9 4 (1.24%) Legal
10 3 (0.93%) Advertising
10 3 (0.93%) Retail
11 1 (0.31%) General Ledger
11 1 (0.31%) Telecoms
Libraries, Frameworks & Software Standards
1 30 (9.29%) .NET
2 24 (7.43%) FIX Protocol
3 20 (6.19%) Web Services
4 17 (5.26%) ASP.NET
5 15 (4.64%) HTML
6 10 (3.10%) CSS
7 9 (2.79%) XML
8 8 (2.48%) Software Packaging
9 7 (2.17%) WCF
10 4 (1.24%) 802.1X
10 4 (1.24%) HTML5
11 3 (0.93%) Classic ASP
11 3 (0.93%) JSP
12 2 (0.62%) JSON
12 2 (0.62%) XMPP
12 2 (0.62%) XSLT
13 1 (0.31%) .NET Framework
13 1 (0.31%) RESTful
13 1 (0.31%) TIBCO EMS
13 1 (0.31%) XML Schema
Miscellaneous
1 29 (8.98%) Analytical Skills
2 18 (5.57%) Derivative
3 14 (4.33%) Foreign Exchange (FX)
4 13 (4.02%) Driving Licence
5 12 (3.72%) iPad
6 11 (3.41%) Management Information System
7 10 (3.10%) Equities
8 9 (2.79%) Clustering
9 8 (2.48%) Video Conferencing
10 6 (1.86%) Fixed Income
11 5 (1.55%) Client/Server
11 5 (1.55%) Computer Science
11 5 (1.55%) Credit Risk
11 5 (1.55%) SWIFT
12 4 (1.24%) Blackberry
12 4 (1.24%) iPhone
12 4 (1.24%) Wiki
13 3 (0.93%) PACS
13 3 (0.93%) Replication
13 3 (0.93%) Smartphone
Operating Systems
1 153 (47.37%) Windows
2 96 (29.72%) Windows Server
3 54 (16.72%) Windows Server 2008
4 48 (14.86%) Windows Server 2012
5 29 (8.98%) Windows 7
6 28 (8.67%) Linux
6 28 (8.67%) Unix
7 14 (4.33%) Windows 10
8 9 (2.79%) Windows 8
9 7 (2.17%) Windows Server 2003
10 5 (1.55%) Mac OS X
11 4 (1.24%) CentOS
12 3 (0.93%) Solaris
12 3 (0.93%) Windows XP
13 2 (0.62%) Android
14 1 (0.31%) Apple iOS
Processes & Methodologies
1 111 (34.37%) ITIL
2 30 (9.29%) Investment Management
3 23 (7.12%) Mentoring
4 18 (5.57%) Asset Management
4 18 (5.57%) CRM
4 18 (5.57%) Problem Management
5 17 (5.26%) Coaching
5 17 (5.26%) PRINCE2
6 14 (4.33%) Change Management
6 14 (4.33%) Root Cause Analysis
6 14 (4.33%) Service Delivery
6 14 (4.33%) Service Management
7 13 (4.02%) Business Intelligence
7 13 (4.02%) Fund Management
8 12 (3.72%) Risk Management
8 12 (3.72%) Wealth Management
9 11 (3.41%) Incident Management
9 11 (3.41%) Project Management
10 10 (3.10%) Strategic Planning
11 9 (2.79%) Workflow
Programming Languages
1 121 (37.46%) SQL
2 41 (12.69%) Java
3 27 (8.36%) PowerShell
4 19 (5.88%) T-SQL
5 15 (4.64%) PL/SQL
6 13 (4.02%) C#
7 12 (3.72%) PHP
7 12 (3.72%) Shell Script
8 9 (2.79%) JavaScript
8 9 (2.79%) VBScript
9 7 (2.17%) C
10 6 (1.86%) VBA
11 5 (1.55%) Bash Shell
12 4 (1.24%) PHP 5
12 4 (1.24%) Python
13 3 (0.93%) C++
13 3 (0.93%) Perl
13 3 (0.93%) Ruby
14 2 (0.62%) Lua
15 1 (0.31%) VB
Qualifications
1 28 (8.67%) Degree
2 17 (5.26%) Security Cleared
3 14 (4.33%) Microsoft Certification
4 11 (3.41%) SC Cleared
5 10 (3.10%) MCSA
6 8 (2.48%) ITIL Certification
7 7 (2.17%) MCSE
8 5 (1.55%) Cisco Certification
8 5 (1.55%) MCP
8 5 (1.55%) PRINCE2 Certification
8 5 (1.55%) VMware Certified Professional (VCP)
9 4 (1.24%) CCNA
9 4 (1.24%) CCSA
10 3 (0.93%) CCNP
10 3 (0.93%) MCITP
11 2 (0.62%) A+ Certification
11 2 (0.62%) CompTIA Security+
11 2 (0.62%) MCTS
11 2 (0.62%) Network+ Certification
11 2 (0.62%) Security+ Certification
Quality Assurance & Compliance
1 46 (14.24%) SLA
2 7 (2.17%) ISO 8583
3 3 (0.93%) DICOM
3 3 (0.93%) HL7
3 3 (0.93%) ISO/IEC 27001
4 2 (0.62%) ISO 9001
4 2 (0.62%) PCI DSS
5 1 (0.31%) COBIT
5 1 (0.31%) Data Quality
5 1 (0.31%) HMG Security Policy Framework
5 1 (0.31%) QA
System Software
1 102 (31.58%) Active Directory
2 25 (7.74%) Hyper-V
3 16 (4.95%) VMware Infrastructure
3 16 (4.95%) XenApp
3 16 (4.95%) XenDesktop
4 10 (3.10%) XenServer
5 8 (2.48%) Microsoft App-V
5 8 (2.48%) Virtual Desktop
6 5 (1.55%) VMware ESX
7 4 (1.24%) VMware ESXi
8 2 (0.62%) Citrix Presentation Server
8 2 (0.62%) DFS Replication
8 2 (0.62%) vSphere
9 1 (0.31%) Terminal Server
Systems Management
1 28 (8.67%) SCCM
2 8 (2.48%) Microsoft Clustering
3 5 (1.55%) Norton AntiVirus
4 4 (1.24%) Backup Exec
5 3 (0.93%) Puppet
5 3 (0.93%) SCOM
5 3 (0.93%) SnapMirror
5 3 (0.93%) SnapVault
6 2 (0.62%) AirWatch
6 2 (0.62%) Cisco CUCM
6 2 (0.62%) Cisco UCCX
6 2 (0.62%) Microsoft Intune
7 1 (0.31%) Casper Suite
7 1 (0.31%) DatAdvantage
7 1 (0.31%) Kibana
7 1 (0.31%) McAfee ePO
7 1 (0.31%) SCDPM
7 1 (0.31%) SCSM
7 1 (0.31%) SCVMM
7 1 (0.31%) ServiceCenter
Vendors
1 103 (31.89%) Microsoft
2 54 (16.72%) Citrix
3 34 (10.53%) VMware
4 31 (9.60%) HP
5 28 (8.67%) Cisco
6 20 (6.19%) IBM
6 20 (6.19%) Oracle
7 19 (5.88%) Remedy
8 18 (5.57%) CheckPoint
9 13 (4.02%) Bloomberg
9 13 (4.02%) Fidessa
10 9 (2.79%) Reuters
10 9 (2.79%) Salesforce.com
11 8 (2.48%) Dell
12 7 (2.17%) Informatica
12 7 (2.17%) RedPrairie
12 7 (2.17%) SAP
13 6 (1.86%) Murex
13 6 (1.86%) Sybase
14 5 (1.55%) Apple
North London
Sanderson
Salary: £28000.00 - £35000.00 per annum
Posted: 5 hours ago
Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: Competitive
Posted: 2 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £35,000 per annum + benefits + progression
Posted: Yesterday
Faringdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum + benefits + progression
Posted: Yesterday
Kent
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: 6 days ago
Basingstoke
Spectrum IT
Salary: £35000 - £45000 per annum + Benefits
Posted: 13 days ago
London
Hays London City Cheapside
Salary: £45000.00 - £50000.00 per annum
Posted: 12 days ago
Glasgow
Recruitment Genius Ltd
Salary: £23000 - £28000 per annum
Posted: 16 days ago
Surrey
Talent Point
Salary: £45000.00 - £55000.00 per annum
Posted: 19 days ago
London
Talent Point
Salary: £40000.00 - £45000.00 per annum
Posted: 26 days ago
City of London
Venturi
Salary: £30000 - £45000 per annum + bonus and benefits
Posted: 27 days ago
London
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £33000.00 per annum
Posted: 27 days ago
Reading
Spectrum IT
Salary: £40000 - £50000 per annum
Posted: 22 days ago