The first table below looks at the demand for the Senior Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Senior Support Analyst
Rank 786 725 739
Rank change year-on-year
-61 +14
Permanent jobs requiring a Senior Support Analyst 133 149 173
As % of all permanent IT jobs located in the UK 0.11% 0.13% 0.14%
As % of the Job Titles category 0.12% 0.14% 0.15%
Number of salaries quoted 117 126 153
Average salary £36,000 £42,500 £42,500
Average salary % change year-on-year
-15.29% -
90% offered a salary of more than £27,500 £29,120 £27,500
10% offered a salary of more than £65,000 £58,100 £72,500
UK excluding London average salary £32,500 £41,000 £37,500
% change year-on-year
-20.73% +9.33%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
114444 105272 119153
As % of all permanent IT jobs located in the UK 94.52% 94.68% 94.80%
Number of salaries quoted 92735 87604 102132
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%

Senior Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in the UK

Senior Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Salary Trend in the UK

Senior Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Support Analyst over the 3 months to 17 April 2014 within the UK.

Senior Support Analyst Salary Histogram in the UK

Senior Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -37 126 £37,000 -12.94% 21
London -35 64 £42,500 -15.00% 8
City of London -7 27 £45,000 -18.18% 3
South West +13 18 £31,000 -0.80% 1
South East -47 18 £30,000 -31.03% 8
Bath +10 17 £31,750 -
Somerset +9 17 £31,750 -
Leeds -11 16 £35,000 -6.66% 2
Yorkshire -21 16 £35,000 +7.69% 2
West Yorkshire -24 16 £35,000 +7.69% 2
Crawley +15 5 £30,000 - 2
West Sussex +3 5 £30,000 - 3
East Sussex -12 5 £35,000 +94.44%
Brighton - 5 £35,000 -
East of England -23 4 £24,000 -31.42%
West Midlands -2 3 £32,500 -23.52%
Scotland -24 3 £48,000 +74.54%
Hampshire -28 3 £25,000 -42.52%
Birmingham +4 2 £30,500 -28.23%
Canary Wharf +4 2 £42,500 -50.00%
Wales 0 2 £31,000 -43.63% 1
Surrey -10 2 £30,728 -29.36% 2
Glasgow -20 2 £36,000 +30.90%
Egham - 2 £30,728 -
Chelmsford - 2 £22,000 -
Kent - 2 - - 1
Northamptonshire - 2 £22,000 -
Essex - 2 £22,000 -
Tunbridge Wells - 2 - -
East Midlands - 2 £22,000 -

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 April 2014, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 141 (46.38%) Windows
2 129 (42.43%) SQL
3 112 (36.84%) SQL Server
4 104 (34.21%) ITIL
5 94 (30.92%) Finance
6 91 (29.93%) Microsoft
7 79 (25.99%) Oracle
8 70 (23.03%) SLA
9 59 (19.41%) Active Directory
10 56 (18.42%) MS Excel
11 55 (18.09%) Windows Server 2008
12 53 (17.43%) WAN
13 51 (16.78%) LAN
13 51 (16.78%) Cisco
14 48 (15.79%) Windows Server 2003
15 47 (15.46%) Citrix
15 47 (15.46%) Firewall
15 47 (15.46%) Relational Database
16 46 (15.13%) Microsoft Certification
17 45 (14.80%) SharePoint
17 45 (14.80%) Service Delivery
18 41 (13.49%) Service Management
18 41 (13.49%) Java
19 40 (13.16%) VMware
20 39 (12.83%) MS Exchange
20 39 (12.83%) ITIL Certification
21 38 (12.50%) Workflow
21 38 (12.50%) ITSM
22 37 (12.17%) Cisco Certification
22 37 (12.17%) DNS

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 April 2014, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (14.80%) SharePoint
2 39 (12.83%) MS Exchange
3 23 (7.57%) Exchange Server 2010
4 21 (6.91%) SharePoint 2010
5 18 (5.92%) IIS
6 10 (3.29%) CMS
6 10 (3.29%) Exchange Server 2007
7 9 (2.96%) Exchange Server 2003
7 9 (2.96%) MQSeries
8 7 (2.30%) Exchange Server 2013
9 5 (1.64%) Drupal
10 4 (1.32%) Lync
10 4 (1.32%) Apache
10 4 (1.32%) Oracle Workflow
11 3 (0.99%) BizTalk Server
11 3 (0.99%) Blackberry Enterprise Server
11 3 (0.99%) WorkSite
12 2 (0.66%) SharePoint Server
12 2 (0.66%) Tomcat
12 2 (0.66%) WebLogic
Applications
1 56 (18.42%) MS Excel
2 29 (9.54%) MS Office
3 20 (6.58%) Photoshop
4 9 (2.96%) MS PowerPoint
5 4 (1.32%) MS Visio
6 2 (0.66%) MS Project
Business Applications
1 9 (2.96%) Misys Opics
2 7 (2.30%) Oracle EBS R12
3 4 (1.32%) Dynamics NAV
4 2 (0.66%) Oracle EBS
4 2 (0.66%) Dynamics AX
5 1 (0.33%) Oracle Assets
5 1 (0.33%) MFGPRO
5 1 (0.33%) HFM
5 1 (0.33%) Dynamics CRM
Cloud Services
1 13 (4.28%) SaaS
2 3 (0.99%) Office 365
3 2 (0.66%) Microsoft Azure
Communications & Networking
1 53 (17.43%) WAN
2 51 (16.78%) LAN
3 47 (15.46%) Firewall
4 37 (12.17%) DNS
5 31 (10.20%) DHCP
6 29 (9.54%) VPN
7 24 (7.89%) TCP/IP
8 22 (7.24%) SAN
9 18 (5.92%) Cisco IOS
9 18 (5.92%) Cisco ASA
10 15 (4.93%) SSL
11 13 (4.28%) Internet
12 10 (3.29%) ADSL
12 10 (3.29%) NetScaler
13 8 (2.63%) FTP
14 5 (1.64%) LDAP
14 5 (1.64%) DMZ
14 5 (1.64%) ATM
14 5 (1.64%) Wi-Fi
15 4 (1.32%) MPLS
Database & Business Intelligence
1 112 (36.84%) SQL Server
2 47 (15.46%) Relational Database
3 37 (12.17%) SQL Server Integration Services
4 32 (10.53%) SQL Server Reporting Services
5 16 (5.26%) Oracle Database
6 13 (4.28%) RDBMS
7 9 (2.96%) InterSystems Cache
8 8 (2.63%) SQL Server 2005
8 8 (2.63%) Oracle Database 10g
8 8 (2.63%) Oracle Database 11g
9 7 (2.30%) Oracle BI EE
10 5 (1.64%) MySQL
11 4 (1.32%) SQL Server 2000
12 3 (0.99%) SQL Server 2008
12 3 (0.99%) Oracle ODI
13 1 (0.33%) Oracle BI Publisher
13 1 (0.33%) SQL Server 2012
13 1 (0.33%) Essbase
Development Applications
1 2 (0.66%) JUnit
1 2 (0.66%) JMeter
1 2 (0.66%) Selenium
1 2 (0.66%) Team Foundation Server
General
1 94 (30.92%) Finance
2 27 (8.88%) Banking
3 16 (5.26%) Retail
4 13 (4.28%) Front Office
5 12 (3.95%) Back Office
6 11 (3.62%) International Banking
7 9 (2.96%) Law
8 8 (2.63%) Marketing
9 7 (2.30%) Dutch Language
9 7 (2.30%) French Language
9 7 (2.30%) German Language
9 7 (2.30%) Portuguese Language
9 7 (2.30%) Spanish Language
10 6 (1.97%) Legal
11 5 (1.64%) Manufacturing
11 5 (1.64%) Advertising
12 3 (0.99%) Financial Institution
12 3 (0.99%) Investment Banking
13 1 (0.33%) Retail Banking
13 1 (0.33%) Italian Language
Libraries, Frameworks & Software Standards
1 33 (10.86%) XML
2 29 (9.54%) .NET
3 14 (4.61%) HTML
4 13 (4.28%) J2EE
5 9 (2.96%) CSS
5 9 (2.96%) JMS
6 7 (2.30%) ASP.NET
7 6 (1.97%) SOAP
8 4 (1.32%) Software Packaging
9 3 (0.99%) Hibernate
9 3 (0.99%) Spring
10 2 (0.66%) WPF
10 2 (0.66%) Grails
10 2 (0.66%) HTML5
10 2 (0.66%) Struts
10 2 (0.66%) Web Services
10 2 (0.66%) DHTML
10 2 (0.66%) MSMQ
11 1 (0.33%) REST
11 1 (0.33%) JSON
Miscellaneous
1 22 (7.24%) Hedge funds
2 20 (6.58%) Statistics
3 18 (5.92%) Computer Science
4 14 (4.61%) Blackberry
5 10 (3.29%) Thin Client
5 10 (3.29%) Fat Client
6 8 (2.63%) Enterprise Software
6 8 (2.63%) Foreign Exchange (FX)
6 8 (2.63%) EPoS
6 8 (2.63%) Credit Risk
7 5 (1.64%) Mathematics
7 5 (1.64%) Equities
7 5 (1.64%) Derivative
7 5 (1.64%) Management Information System
7 5 (1.64%) Replication
7 5 (1.64%) iPhone
7 5 (1.64%) iPad
8 3 (0.99%) iSeries
8 3 (0.99%) Equity Derivative
9 2 (0.66%) Smartphone
Operating Systems
1 141 (46.38%) Windows
2 55 (18.09%) Windows Server 2008
3 48 (15.79%) Windows Server 2003
4 27 (8.88%) Windows 7
5 25 (8.22%) Windows XP
6 24 (7.89%) UNIX
6 24 (7.89%) Linux
7 22 (7.24%) Windows Server 2012
8 12 (3.95%) Windows 8
9 7 (2.30%) Solaris
10 5 (1.64%) Windows Vista
11 4 (1.32%) Mac OS X
12 3 (0.99%) Android
12 3 (0.99%) CentOS
13 2 (0.66%) Fedora
13 2 (0.66%) AIX
14 1 (0.33%) Ubuntu
14 1 (0.33%) Red Hat Enterprise Linux
14 1 (0.33%) Apple iOS
14 1 (0.33%) Windows 2000 Server
Processes & Methodologies
1 104 (34.21%) ITIL
2 45 (14.80%) Service Delivery
3 41 (13.49%) Service Management
4 38 (12.50%) ITSM
4 38 (12.50%) Workflow
5 26 (8.55%) Root Cause Analysis
6 21 (6.91%) Investment Management
7 20 (6.58%) SEO
8 18 (5.92%) ITIL V3
9 16 (5.26%) Time Management
9 16 (5.26%) Project Management
10 14 (4.61%) Incident Management
11 13 (4.28%) Performance Tuning
11 13 (4.28%) PRINCE
11 13 (4.28%) PRINCE2
11 13 (4.28%) Risk Management
12 12 (3.95%) Change Control
13 9 (2.96%) Database Tuning
14 8 (2.63%) Content Management
14 8 (2.63%) Asset Management
Programming Languages
1 129 (42.43%) SQL
2 41 (13.49%) Java
3 17 (5.59%) VBA
4 14 (4.61%) VB.NET
5 12 (3.95%) PowerShell
6 11 (3.62%) C#
7 10 (3.29%) VB
8 9 (2.96%) PHP
9 7 (2.30%) JavaScript
10 6 (1.97%) PL/SQL
11 4 (1.32%) T-SQL
11 4 (1.32%) Perl
11 4 (1.32%) C
12 2 (0.66%) Shell Script
12 2 (0.66%) Groovy
13 1 (0.33%) VBScript
13 1 (0.33%) RPG
Qualifications
1 46 (15.13%) Microsoft Certification
2 39 (12.83%) ITIL Certification
3 37 (12.17%) Cisco Certification
4 34 (11.18%) MCSE
5 33 (10.86%) CCNA
5 33 (10.86%) Degree
6 26 (8.55%) MCSA
6 26 (8.55%) CCNP
7 24 (7.89%) MCP
8 19 (6.25%) Citrix Certification
9 16 (5.26%) CCSE
9 16 (5.26%) Check Point Certification
10 15 (4.93%) CCA
11 14 (4.61%) A+ Certification
11 14 (4.61%) MCITP
12 10 (3.29%) CCIA
13 7 (2.30%) Network+ Certification
14 4 (1.32%) SC Cleared
14 4 (1.32%) Security Cleared
15 2 (0.66%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 70 (23.03%) SLA
2 5 (1.64%) QA
3 4 (1.32%) ISO 9001
4 1 (0.33%) GxP
4 1 (0.33%) Sarbanes-Oxley
4 1 (0.33%) COBIT
4 1 (0.33%) Data Quality
System Software
1 59 (19.41%) Active Directory
2 22 (7.24%) VMware Infrastructure
2 22 (7.24%) XenApp
3 13 (4.28%) XenDesktop
4 11 (3.62%) XenServer
5 6 (1.97%) vSphere
6 5 (1.64%) Xen
6 5 (1.64%) Hyper-V
6 5 (1.64%) Terminal Services
6 5 (1.64%) VMware ESX
7 4 (1.32%) VMware ESXi
8 2 (0.66%) Postfix
8 2 (0.66%) Microsoft App-V
9 1 (0.33%) NFS
9 1 (0.33%) VMware Workstation
9 1 (0.33%) ISA Server
9 1 (0.33%) Forefront TMG
9 1 (0.33%) UAG
Systems Management
1 20 (6.58%) SCCM
2 7 (2.30%) MOM
2 7 (2.30%) Systems Management Server (SMS)
3 3 (0.99%) Backup Exec
4 2 (0.66%) Foglight
4 2 (0.66%) SolarWinds Orion
5 1 (0.33%) ITRS Geneos
5 1 (0.33%) SCDPM
5 1 (0.33%) SCOM
5 1 (0.33%) NetBackup
5 1 (0.33%) Norton AntiVirus
Vendors
1 91 (29.93%) Microsoft
2 79 (25.99%) Oracle
3 51 (16.78%) Cisco
4 47 (15.46%) Citrix
5 40 (13.16%) VMware
6 21 (6.91%) CheckPoint
7 10 (3.29%) NetApp
7 10 (3.29%) Wyse
7 10 (3.29%) JBoss
8 9 (2.96%) Misys
8 9 (2.96%) Brady
9 7 (2.30%) Sun
9 7 (2.30%) HP
9 7 (2.30%) Hyperion
10 5 (1.64%) Apple
10 5 (1.64%) OpenLink
10 5 (1.64%) Sybase
10 5 (1.64%) LANDesk
10 5 (1.64%) Infor
11 4 (1.32%) Mitel
Crawley, West Sussex
Ace European Group
Salary: Competitive
Posted: 22 minutes ago
London
Westbourne Partners
Salary: From £70,000 to £80,000 per annum
Posted: Yesterday
City, London
Venturi
Salary: £40000 - £50000 per annum + Benefits + Bonus
Posted: Yesterday
Rochdale, Lancashire
Venturi
Salary: £24000.00 - £27000.00 per annum + benefits
Posted: Yesterday
Oxfordshire
Oxford University Hospitals NHS Trust
Salary: £25,783 - £34,530 pa depending on qualifications and experience
Posted: Yesterday
Central London / West End
Araya Partners Ltd
Salary: From £50,000 to £95,000 per annum Excellent salary plus discretionary
Posted: Yesterday
Oxford, Oxfordshire
Oxford University Hospitals NHS Trust
Salary: From £25,783 to £34,530 per annum
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £28000 per annum + Excellent Benefits
Posted: Yesterday
London
Blue Personnel
Salary: From £40,000 to £45,000 per annum
Posted: 2 days ago
Leeds
Capita - ITIN
Salary: £35000.00 - £40000.00 per annum + benefits
Posted: 2 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £27000 - £37000 per annum + Bonus and Pension
Posted: 3 days ago
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £30000 Per Annum
Posted: 3 days ago
Salford, Lancashire
Senitor Associates
Salary: £24000 per annum
Posted: 5 days ago
Wrexham, Clwyd
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £31000.00 per annum
Posted: 6 days ago
Surrey
Nigel Frank International Limited - Newcastle
Salary: £30000 - £40000 per annum + Penson and 2.5k Bonus
Posted: 7 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £30000 - £45000 per annum + Pension, Healthcare and Bonus
Posted: 8 days ago
Sevenoaks, Kent
EVAK Technologies Ltd
Salary: From £35,000 to £45,000 per annum depending on experience
Posted: 9 days ago
Leeds
Capita - ITIN
Salary: £35000 - £40000 per annum
Posted: 23 days ago
Staines
Centrica
Salary: Competitive Basic and extensive benefit package
Posted: 27 days ago
London
Church International
Salary: £30,000 to £38,000 per annum
Posted: 30+ days ago