The table below looks at the statistics for the Senior Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Senior Support Analyst
Rank 747 758 737
Rank change year-on-year
+11 -21
Permanent jobs requiring a Senior Support Analyst 148 141 157
As % of all permanent IT jobs located in the UK 0.13% 0.13% 0.14%
As % of the Job Titles category 0.14% 0.14% 0.14%
Number of salaries quoted 128 111 136
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £29,550 £30,000 £26,500
10% offered a salary of more than £65,000 £60,000 £50,200
UK excluding London average salary £32,500 £35,000 £40,000
% change year-on-year
-7.14% -12.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106313 103834 110138
As % of all permanent IT jobs located in the UK 94.66% 94.68% 95.33%
Number of salaries quoted 88520 84369 94875
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,400 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in the UK

Senior Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Salary Trend in the UK

Senior Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Support Analyst over the 3 months to 18 December 2014 within the UK.

Senior Support Analyst Salary Histogram in the UK

Senior Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +26 146 £40,000 - 8
London +24 70 £50,000 +14.28% 4
South East +26 30 £32,750 -6.42% 1
East of England -21 12 £43,750 +2.94% 1
Hampshire -6 11 £30,000 -16.66%
Andover - 11 £30,000 -
West Midlands +3 10 £37,500 +46.78%
Surrey +4 8 £45,000 +23.28%
South West -6 8 £20,000 -37.98% 1
Yorkshire -28 8 £31,250 -13.79% 1
City of London -12 7 £65,000 +44.44% 2
North West -13 7 £27,250 -50.45%
East Sussex - 7 £38,000 -
Brighton - 7 £38,000 -
Merseyside +15 5 - -
West Yorkshire -21 5 £35,000 -3.44%
Bristol - 5 £20,000 -
Liverpool - 5 - -
Cambridge -3 4 - - 1
Cambridgeshire -7 4 - - 1
Coventry -9 4 £40,000 +56.56%
Leeds -12 4 £40,000 +10.34%
Watford -17 4 £45,000 +24.13%
Hertfordshire -18 4 £45,000 +24.13%
Bedfordshire - 4 £40,000 -
North Yorkshire - 3 £21,000 - 1
Harrogate - 3 £21,000 -
Luton - 3 £40,000 -
Birmingham -6 2 £28,500 -28.75%
Cheshire -7 2 £27,250 -50.45%

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 18 December 2014, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 143 (50.89%) Windows
2 100 (35.59%) SQL
3 92 (32.74%) Active Directory
4 81 (28.83%) Microsoft
5 80 (28.47%) ITIL
6 69 (24.56%) Finance
7 68 (24.20%) Linux
7 68 (24.20%) SQL Server
8 62 (22.06%) Oracle
8 62 (22.06%) MS Excel
9 60 (21.35%) MS Office
10 57 (20.28%) Citrix
11 55 (19.57%) VMware
12 54 (19.22%) Windows Server 2008
13 53 (18.86%) UNIX
14 50 (17.79%) Java
15 47 (16.73%) Microsoft Certification
16 46 (16.37%) Firewall
17 44 (15.66%) DNS
17 44 (15.66%) Solaris
18 43 (15.30%) MS Exchange
19 42 (14.95%) Windows 7
20 41 (14.59%) DHCP
21 36 (12.81%) Mentoring
22 34 (12.10%) TCP/IP
22 34 (12.10%) Windows Server 2003
23 31 (11.03%) SLA
24 30 (10.68%) Tomcat
25 29 (10.32%) Windows Server 2012
26 28 (9.96%) SCCM

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 18 December 2014, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (15.30%) MS Exchange
2 30 (10.68%) Tomcat
3 21 (7.47%) Exchange Server 2010
4 19 (6.76%) Exchange Server 2007
5 17 (6.05%) Apache
5 17 (6.05%) SharePoint
6 14 (4.98%) IIS
7 13 (4.63%) Exchange Server 2003
7 13 (4.63%) Exchange Server 2013
8 7 (2.49%) SharePoint 2013
9 4 (1.42%) Elasticsearch
9 4 (1.42%) Node.js
9 4 (1.42%) WorkSite
9 4 (1.42%) Lync
9 4 (1.42%) MQSeries
9 4 (1.42%) Blackberry Enterprise Server
10 3 (1.07%) Oracle Workflow
10 3 (1.07%) IBM HTTP Server
10 3 (1.07%) JBoss
10 3 (1.07%) WebSphere Application Server
Applications
1 62 (22.06%) MS Excel
2 60 (21.35%) MS Office
3 10 (3.56%) MS PowerPoint
4 8 (2.85%) MS Visio
5 3 (1.07%) MS Project
6 1 (0.36%) Photoshop
6 1 (0.36%) Adobe Illustrator
6 1 (0.36%) Final Cut Pro
Business Applications
1 9 (3.20%) Oracle EBS R12
2 6 (2.14%) Oracle Payables
2 6 (2.14%) Oracle Receivables
2 6 (2.14%) Oracle General Ledger
3 5 (1.78%) Oracle Assets
3 5 (1.78%) Oracle AGIS
3 5 (1.78%) Oracle EBS
3 5 (1.78%) Oracle Financials
4 2 (0.71%) SAP Business One
4 2 (0.71%) TIBCO iProcess
4 2 (0.71%) HFM
5 1 (0.36%) assyst
5 1 (0.36%) Dynamics CRM
5 1 (0.36%) Hyperion Planning
5 1 (0.36%) Agresso
5 1 (0.36%) SAP R/3
5 1 (0.36%) ION MarketView
5 1 (0.36%) SAP BPC
5 1 (0.36%) Oracle BPM
Cloud Services
1 5 (1.78%) SaaS
2 4 (1.42%) Office 365
2 4 (1.42%) Joyent
2 4 (1.42%) IaaS
2 4 (1.42%) Amazon AWS
3 1 (0.36%) PaaS
Communications & Networking
1 46 (16.37%) Firewall
2 44 (15.66%) DNS
3 41 (14.59%) DHCP
4 34 (12.10%) TCP/IP
5 25 (8.90%) WAN
6 24 (8.54%) LAN
6 24 (8.54%) SAN
7 11 (3.91%) iSCSI
8 10 (3.56%) VPN
8 10 (3.56%) VLAN
9 9 (3.20%) Internet
10 7 (2.49%) Wireless
11 6 (2.14%) HTTP
11 6 (2.14%) Cisco IOS
12 5 (1.78%) MPLS
12 5 (1.78%) IPsec
12 5 (1.78%) FTP
12 5 (1.78%) Cisco ASA
12 5 (1.78%) NAS
13 4 (1.42%) Intranet
Database & Business Intelligence
1 68 (24.20%) SQL Server
2 15 (5.34%) SQL Server 2012
3 12 (4.27%) SQL Server 2005
3 12 (4.27%) SQL Server 2008
4 9 (3.20%) Relational Database
5 7 (2.49%) Oracle Database
6 5 (1.78%) MySQL
7 4 (1.42%) Redis
7 4 (1.42%) RDBMS
8 3 (1.07%) DB2
8 3 (1.07%) Data Mining
8 3 (1.07%) SQL Server Reporting Services
9 2 (0.71%) SQL Server Integration Services
9 2 (0.71%) Big Data
9 2 (0.71%) Crystal Reports
9 2 (0.71%) Oracle Reports
10 1 (0.36%) MS Access
10 1 (0.36%) Data Warehouse
10 1 (0.36%) DTS
10 1 (0.36%) Oracle Database 10g
Development Applications
1 18 (6.41%) Git (software)
2 13 (4.63%) MSI
3 6 (2.14%) JUnit
3 6 (2.14%) Eclipse
4 4 (1.42%) Firebug
5 3 (1.07%) JIRA
5 3 (1.07%) Visual Studio
6 2 (0.71%) JMeter
6 2 (0.71%) Subversion
6 2 (0.71%) Maven
7 1 (0.36%) Oracle Forms
7 1 (0.36%) Ant
7 1 (0.36%) Team Foundation Server
7 1 (0.36%) Jenkins
General
1 69 (24.56%) Finance
2 18 (6.41%) Front Office
3 17 (6.05%) Legal
4 16 (5.69%) Banking
5 14 (4.98%) Retail
6 13 (4.63%) Law
7 8 (2.85%) Investment Banking
8 7 (2.49%) Telecoms
9 5 (1.78%) Manufacturing
10 4 (1.42%) Financial Institution
11 3 (1.07%) Marketing
11 3 (1.07%) Advertising
12 1 (0.36%) Publishing
12 1 (0.36%) Automotive
12 1 (0.36%) German Language
Libraries, Frameworks & Software Standards
1 14 (4.98%) XML
2 13 (4.63%) J2EE
2 13 (4.63%) FIX Protocol
3 11 (3.91%) HTML
3 11 (3.91%) Web Services
4 8 (2.85%) .NET
5 6 (2.14%) CSS
6 5 (1.78%) Middleware
7 4 (1.42%) Spring
7 4 (1.42%) COM
7 4 (1.42%) SOAP
8 3 (1.07%) JDBC
9 2 (0.71%) JSP
9 2 (0.71%) Servlets
9 2 (0.71%) Struts
9 2 (0.71%) ASP.NET
9 2 (0.71%) Visualforce
9 2 (0.71%) XSLT
9 2 (0.71%) iBATIS
10 1 (0.36%) JMS
Miscellaneous
1 21 (7.47%) Blackberry
2 17 (6.05%) Analytical Skills
3 14 (4.98%) Wiki
4 8 (2.85%) Mathematics
5 7 (2.49%) Computer Science
5 7 (2.49%) Management Information System
6 5 (1.78%) Replication
6 5 (1.78%) Clustering
7 4 (1.42%) Equities
7 4 (1.42%) Thin Client
7 4 (1.42%) Fat Client
7 4 (1.42%) iPhone
7 4 (1.42%) Enterprise Software
7 4 (1.42%) User Experience
8 3 (1.07%) Data Extraction
8 3 (1.07%) PMI
8 3 (1.07%) Derivative
8 3 (1.07%) Equity Derivative
9 2 (0.71%) IVR
9 2 (0.71%) CCTV
Operating Systems
1 143 (50.89%) Windows
2 68 (24.20%) Linux
3 54 (19.22%) Windows Server 2008
4 53 (18.86%) UNIX
5 44 (15.66%) Solaris
6 42 (14.95%) Windows 7
7 34 (12.10%) Windows Server 2003
8 29 (10.32%) Windows Server 2012
9 22 (7.83%) Windows XP
10 12 (4.27%) Windows 8
11 8 (2.85%) Windows NT
12 3 (1.07%) Apple iOS
12 3 (1.07%) Windows Vista
12 3 (1.07%) Windows 2000 Server
12 3 (1.07%) AIX
13 2 (0.71%) Mac OS X
13 2 (0.71%) Windows 2000
Processes & Methodologies
1 80 (28.47%) ITIL
2 36 (12.81%) Mentoring
3 20 (7.12%) OO
3 20 (7.12%) Project Management
3 20 (7.12%) Problem Management
4 19 (6.76%) Agile Software Development
5 18 (6.41%) Incident Management
5 18 (6.41%) Line Management
6 14 (4.98%) Change Control
6 14 (4.98%) Electronic Trading
7 13 (4.63%) Service Delivery
8 12 (4.27%) CRM
8 12 (4.27%) OOD
8 12 (4.27%) Performance Management
8 12 (4.27%) Software Testing
8 12 (4.27%) Software Distribution
9 11 (3.91%) E-Commerce
9 11 (3.91%) Service Management
9 11 (3.91%) Change Management
10 10 (3.56%) Business Continuity
Programming Languages
1 100 (35.59%) SQL
2 50 (17.79%) Java
3 22 (7.83%) Perl
4 21 (7.47%) C#
5 18 (6.41%) T-SQL
6 16 (5.69%) C++
7 9 (3.20%) Python
8 8 (2.85%) JavaScript
8 8 (2.85%) PL/SQL
9 7 (2.49%) Shell Script
10 5 (1.78%) C
11 4 (1.42%) VB
11 4 (1.42%) Ruby
11 4 (1.42%) Bash Shell
12 3 (1.07%) PowerShell
12 3 (1.07%) VB.NET
13 2 (0.71%) AWK
13 2 (0.71%) PHP
13 2 (0.71%) Apex Code
14 1 (0.36%) Korn
Qualifications
1 47 (16.73%) Microsoft Certification
2 24 (8.54%) MCSE
3 20 (7.12%) Degree
4 19 (6.76%) MCP
5 17 (6.05%) Security Cleared
6 15 (5.34%) SC Cleared
7 14 (4.98%) DV Cleared
7 14 (4.98%) Cisco Certification
7 14 (4.98%) CCNA
8 12 (4.27%) MCSA
8 12 (4.27%) MCITP
9 10 (3.56%) ITIL Certification
10 9 (3.20%) A+ Certification
10 9 (3.20%) Network+ Certification
11 8 (2.85%) CCNP
12 6 (2.14%) VMware Certified Professional (VCP)
12 6 (2.14%) VCAP
13 5 (1.78%) MCDST
13 5 (1.78%) ACCA
13 5 (1.78%) CIMA
Quality Assurance & Compliance
1 31 (11.03%) SLA
2 21 (7.47%) QA
3 3 (1.07%) Data Quality
System Software
1 92 (32.74%) Active Directory
2 26 (9.25%) VMware Infrastructure
3 23 (8.19%) XenApp
4 15 (5.34%) vSphere
5 14 (4.98%) XenDesktop
6 7 (2.49%) Hyper-V
7 6 (2.14%) Citrix Presentation Server
8 3 (1.07%) VMware ESX
9 2 (0.71%) VMware Workstation
9 2 (0.71%) Terminal Services
10 1 (0.36%) Tivoli Workload Scheduler
10 1 (0.36%) Microsoft App-V
10 1 (0.36%) Forefront TMG
10 1 (0.36%) VMware ESXi
Systems Management
1 28 (9.96%) SCCM
2 9 (3.20%) WSUS
2 9 (3.20%) Norton AntiVirus
2 9 (3.20%) Backup Exec
3 2 (0.71%) NetBackup
3 2 (0.71%) SCOM
4 1 (0.36%) SCVMM
4 1 (0.36%) Puppet
4 1 (0.36%) Symantec Enterprise Vault
4 1 (0.36%) WMI
4 1 (0.36%) DameWare
4 1 (0.36%) Oracle Enterprise Manager
4 1 (0.36%) Tivoli
4 1 (0.36%) MOM
4 1 (0.36%) Systems Management Server (SMS)
Vendors
1 81 (28.83%) Microsoft
2 62 (22.06%) Oracle
3 57 (20.28%) Citrix
4 55 (19.57%) VMware
5 28 (9.96%) Cisco
6 12 (4.27%) Sun
7 11 (3.91%) Sybase
7 11 (3.91%) Symantec
8 9 (3.20%) Bloomberg
8 9 (3.20%) McAfee
8 9 (3.20%) Dell
9 8 (2.85%) SunGard
9 8 (2.85%) HP
9 8 (2.85%) NYFIX
9 8 (2.85%) Salesforce.com
10 7 (2.49%) Apple
10 7 (2.49%) SonicWALL
11 6 (2.14%) Veeam
11 6 (2.14%) NetApp
11 6 (2.14%) IBM
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 18 hours ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £28000 - £32000 per annum + ben
Posted: 2 days ago
City, London
Twenty Recruitment Group
Salary: From £50,000 to £60,000 per annum Bonus and Benefits
Posted: 3 days ago
London
ARC IT Recruitment Ltd
Salary: £45000 Per Annum + great benefits
Posted: 6 days ago
City of London
NFP Group Ltd
Salary: £45000 - £60000 per annum
Posted: 16 days ago
Cambridge
Nigel Frank International Limited - Newcastle
Posted: 16 days ago
London
Real Staffing
Salary: £70000 - £90000 per annum + competitive
Posted: 17 days ago