The table below looks at the statistics for the Senior Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Senior Support Analyst
Rank 749 753 735
Rank change year-on-year
+4 -18
Permanent jobs requiring a Senior Support Analyst 147 128 152
As % of all permanent IT jobs located in the UK 0.13% 0.12% 0.13%
As % of the Job Titles category 0.14% 0.12% 0.14%
Number of salaries quoted 119 109 138
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £27,500 £30,000
10% offered a salary of more than £65,000 £60,000 £52,000
UK excluding London average salary £32,500 £35,000 £38,000
% change year-on-year
-7.14% -7.89%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107752 102864 107643
As % of all permanent IT jobs located in the UK 94.55% 94.57% 95.26%
Number of salaries quoted 88108 85518 91703
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in the UK

Senior Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Salary Trend in the UK

Senior Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Support Analyst over the 3 months to 24 October 2014 within the UK.

Senior Support Analyst Salary Histogram in the UK

Senior Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +11 141 £40,000 - 11
London +20 66 £47,500 +5.55% 4
East of England -17 20 £45,000 +5.88% 2
South East -4 17 £38,000 +5.55% 1
Yorkshire -34 17 £26,000 -1.88% 1
City of London +5 14 £45,000 -23.40% 1
West Yorkshire -28 12 £26,000 -1.88% 1
Cambridgeshire +15 11 - -
Cambridge +4 11 - -
Leeds -14 11 £28,000 -5.08% 1
South West -16 11 £27,750 -4.31%
West Sussex +5 6 £33,000 +22.22%
Hertfordshire -17 5 £45,000 +28.57%
Bedfordshire - 5 £40,000 - 2
West Midlands -18 4 £37,000 +44.82% 3
East Sussex - 4 £38,000 -
Brighton - 4 £38,000 -
Watford -11 3 £45,000 +28.57%
Redruth - 3 £25,000 -
Bristol - 3 £28,750 -
Greenford - 3 - -
Harrogate - 3 £21,000 -
Haywards Heath - 3 £33,000 -
Cornwall - 3 £25,000 -
North Yorkshire - 3 £21,000 -
East Midlands +3 2 £25,000 -35.48%
Surrey -6 2 £42,500 +42.85%
Scotland -10 2 £26,500 -22.05% 2
Hampshire -14 2 £31,500 -12.50%
Cheshire -16 2 £27,250 -35.88%

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 October 2014, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 139 (48.94%) Windows
2 112 (39.44%) SQL
3 86 (30.28%) Active Directory
4 82 (28.87%) Microsoft
5 76 (26.76%) SQL Server
6 71 (25.00%) MS Excel
7 66 (23.24%) Linux
7 66 (23.24%) Firewall
8 63 (22.18%) ITIL
8 63 (22.18%) Windows Server 2008
9 61 (21.48%) Oracle
10 60 (21.13%) VMware
11 57 (20.07%) MS Office
12 55 (19.37%) Finance
13 52 (18.31%) Java
14 50 (17.61%) UNIX
15 47 (16.55%) Citrix
16 44 (15.49%) Solaris
17 42 (14.79%) Cisco
18 41 (14.44%) Microsoft Certification
19 40 (14.08%) MS Exchange
20 38 (13.38%) LAN
20 38 (13.38%) DNS
20 38 (13.38%) Windows 7
21 35 (12.32%) WAN
21 35 (12.32%) Tomcat
22 32 (11.27%) DHCP
23 31 (10.92%) TCP/IP
24 30 (10.56%) VMware Infrastructure
24 30 (10.56%) Windows Server 2003

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 October 2014, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (14.08%) MS Exchange
2 35 (12.32%) Tomcat
3 25 (8.80%) Exchange Server 2010
4 22 (7.75%) SharePoint
5 21 (7.39%) Apache
6 15 (5.28%) Exchange Server 2007
7 13 (4.58%) Exchange Server 2013
8 11 (3.87%) Exchange Server 2003
8 11 (3.87%) IIS
9 10 (3.52%) Elasticsearch
9 10 (3.52%) Node.js
10 7 (2.46%) SharePoint 2013
11 5 (1.76%) JBoss
11 5 (1.76%) MQSeries
11 5 (1.76%) Documentum
12 4 (1.41%) CMS
12 4 (1.41%) Oracle Workflow
12 4 (1.41%) Lync
13 3 (1.06%) Blackberry Enterprise Server
13 3 (1.06%) IBM HTTP Server
Applications
1 71 (25.00%) MS Excel
2 57 (20.07%) MS Office
3 9 (3.17%) MS Visio
4 8 (2.82%) MS PowerPoint
5 4 (1.41%) MS Project
Business Applications
1 3 (1.06%) Oracle EBS
2 2 (0.70%) SAP Business One
2 2 (0.70%) TIBCO iProcess
2 2 (0.70%) Oracle EBS R12
3 1 (0.35%) ION MarketView
3 1 (0.35%) SAP BPC
3 1 (0.35%) Oracle BPM
3 1 (0.35%) assyst
3 1 (0.35%) SAP HR
3 1 (0.35%) SAP R/3
3 1 (0.35%) SAP MM
Cloud Services
1 13 (4.58%) SaaS
2 10 (3.52%) Joyent
2 10 (3.52%) IaaS
2 10 (3.52%) Amazon AWS
3 4 (1.41%) Office 365
Communications & Networking
1 66 (23.24%) Firewall
2 38 (13.38%) LAN
2 38 (13.38%) DNS
3 35 (12.32%) WAN
4 32 (11.27%) DHCP
5 31 (10.92%) TCP/IP
6 26 (9.15%) SAN
7 20 (7.04%) Internet
8 13 (4.58%) Cisco IOS
8 13 (4.58%) Cisco ASA
9 11 (3.87%) VPN
10 9 (3.17%) Wireless
11 8 (2.82%) iSCSI
12 7 (2.46%) VLAN
13 6 (2.11%) FTP
13 6 (2.11%) SMTP
14 5 (1.76%) HTTP
14 5 (1.76%) NAS
14 5 (1.76%) IPsec
14 5 (1.76%) MPLS
Database & Business Intelligence
1 76 (26.76%) SQL Server
2 21 (7.39%) Relational Database
3 12 (4.23%) SQL Server 2008
4 11 (3.87%) SQL Server 2012
4 11 (3.87%) MySQL
5 10 (3.52%) Redis
6 9 (3.17%) Oracle Database
6 9 (3.17%) SQL Server 2005
7 6 (2.11%) SQL Server Reporting Services
8 4 (1.41%) SQL Server Integration Services
8 4 (1.41%) Data Warehouse
9 3 (1.06%) DB2
9 3 (1.06%) RDBMS
10 2 (0.70%) InterSystems Cache
10 2 (0.70%) Crystal Reports
11 1 (0.35%) DTS
11 1 (0.35%) Data Mining
11 1 (0.35%) Oracle Database 10g
11 1 (0.35%) SAP BW
11 1 (0.35%) Oracle Database 11g
Development Applications
1 28 (9.86%) Git (software)
2 10 (3.52%) Firebug
3 5 (1.76%) Eclipse
4 4 (1.41%) JUnit
5 3 (1.06%) Visual Studio
5 3 (1.06%) JIRA
5 3 (1.06%) MSI
6 2 (0.70%) JMeter
6 2 (0.70%) Subversion
6 2 (0.70%) Jenkins
7 1 (0.35%) SQL Server Management Studio (SSMS)
7 1 (0.35%) Team Foundation Server
7 1 (0.35%) Maven
7 1 (0.35%) Oracle Forms
General
1 55 (19.37%) Finance
2 27 (9.51%) Front Office
3 16 (5.63%) Law
3 16 (5.63%) Legal
4 15 (5.28%) Banking
5 10 (3.52%) Retail
6 8 (2.82%) Telecoms
7 7 (2.46%) Investment Banking
8 6 (2.11%) Manufacturing
9 4 (1.41%) Marketing
9 4 (1.41%) Financial Institution
10 2 (0.70%) Online Betting
10 2 (0.70%) Advertising
11 1 (0.35%) Publishing
11 1 (0.35%) Local Government
11 1 (0.35%) International Banking
Libraries, Frameworks & Software Standards
1 19 (6.69%) HTML
2 18 (6.34%) Web Services
3 13 (4.58%) CSS
4 11 (3.87%) XML
4 11 (3.87%) SOAP
4 11 (3.87%) FIX Protocol
5 10 (3.52%) .NET
5 10 (3.52%) J2EE
6 8 (2.82%) ASP.NET
7 5 (1.76%) Middleware
8 4 (1.41%) LINQ
9 3 (1.06%) Spring
9 3 (1.06%) COM
9 3 (1.06%) JDBC
10 2 (0.70%) Struts
10 2 (0.70%) XSLT
10 2 (0.70%) Visualforce
10 2 (0.70%) JMS
10 2 (0.70%) ActiveMQ
11 1 (0.35%) WAP
Miscellaneous
1 21 (7.39%) Analytical Skills
2 20 (7.04%) Mathematics
3 19 (6.69%) Wiki
4 18 (6.34%) Computer Science
5 16 (5.63%) Blackberry
6 6 (2.11%) Management Information System
6 6 (2.11%) Enterprise Software
7 5 (1.76%) iPhone
7 5 (1.76%) Replication
7 5 (1.76%) Clustering
7 5 (1.76%) Foreign Exchange (FX)
8 4 (1.41%) Equities
8 4 (1.41%) User Experience
9 3 (1.06%) IVR
9 3 (1.06%) PMI
9 3 (1.06%) Thin Client
9 3 (1.06%) Derivative
9 3 (1.06%) Equity Derivative
9 3 (1.06%) Fat Client
10 2 (0.70%) CCTV
Operating Systems
1 139 (48.94%) Windows
2 66 (23.24%) Linux
3 63 (22.18%) Windows Server 2008
4 50 (17.61%) UNIX
5 44 (15.49%) Solaris
6 38 (13.38%) Windows 7
7 30 (10.56%) Windows Server 2003
8 28 (9.86%) Windows Server 2012
9 15 (5.28%) Windows 8
10 12 (4.23%) Windows XP
11 3 (1.06%) AIX
11 3 (1.06%) Windows NT
11 3 (1.06%) Windows Vista
11 3 (1.06%) Windows 2000 Server
12 2 (0.70%) Red Hat Enterprise Linux
12 2 (0.70%) Mac OS X
12 2 (0.70%) Windows 2000
Processes & Methodologies
1 63 (22.18%) ITIL
2 28 (9.86%) Service Delivery
3 26 (9.15%) Agile Software Development
3 26 (9.15%) Mentoring
4 23 (8.10%) OO
5 19 (6.69%) Project Management
6 17 (5.99%) Incident Management
6 17 (5.99%) Problem Management
7 16 (5.63%) OOD
8 15 (5.28%) Software Engineering
9 11 (3.87%) Continuous Improvement
9 11 (3.87%) Service Management
9 11 (3.87%) Business Continuity
10 10 (3.52%) Workflow
10 10 (3.52%) Change Management
11 9 (3.17%) Disaster Recovery
11 9 (3.17%) E-Commerce
11 9 (3.17%) Document Management
11 9 (3.17%) Time Management
12 8 (2.82%) Line Management
Programming Languages
1 112 (39.44%) SQL
2 52 (18.31%) Java
3 18 (6.34%) C#
4 16 (5.63%) Perl
5 15 (5.28%) JavaScript
5 15 (5.28%) T-SQL
6 12 (4.23%) Ruby
7 9 (3.17%) VB
7 9 (3.17%) Python
8 8 (2.82%) C++
9 7 (2.46%) PowerShell
10 6 (2.11%) Shell Script
11 5 (1.76%) PL/SQL
11 5 (1.76%) Bash Shell
12 2 (0.70%) Apex Code
12 2 (0.70%) C
12 2 (0.70%) PHP
12 2 (0.70%) AWK
12 2 (0.70%) VB.NET
12 2 (0.70%) VBA
Qualifications
1 41 (14.44%) Microsoft Certification
2 21 (7.39%) MCSE
2 21 (7.39%) CCNA
2 21 (7.39%) Cisco Certification
3 16 (5.63%) CCNP
3 16 (5.63%) Degree
4 14 (4.93%) MCP
5 13 (4.58%) MCSA
5 13 (4.58%) MCITP
6 9 (3.17%) Security Cleared
6 9 (3.17%) Network+ Certification
7 7 (2.46%) SC Cleared
8 6 (2.11%) VCAP
8 6 (2.11%) A+ Certification
9 5 (1.76%) VMware Certified Professional (VCP)
9 5 (1.76%) DV Cleared
9 5 (1.76%) MCTS
10 4 (1.41%) ITIL Foundation Certificate
10 4 (1.41%) ITIL Certification
11 3 (1.06%) PMI Certification
Quality Assurance & Compliance
1 25 (8.80%) QA
2 24 (8.45%) SLA
3 3 (1.06%) Data Quality
System Software
1 86 (30.28%) Active Directory
2 30 (10.56%) VMware Infrastructure
3 17 (5.99%) XenApp
4 14 (4.93%) vSphere
5 9 (3.17%) XenDesktop
6 7 (2.46%) Hyper-V
7 4 (1.41%) IMail Server
8 3 (1.06%) VMware ESX
8 3 (1.06%) VMware ESXi
9 2 (0.70%) VMware Workstation
9 2 (0.70%) Citrix Presentation Server
9 2 (0.70%) Terminal Services
10 1 (0.35%) Tivoli Workload Scheduler
10 1 (0.35%) XenServer
10 1 (0.35%) Forefront TMG
Systems Management
1 13 (4.58%) SCCM
2 10 (3.52%) WSUS
3 6 (2.11%) Norton AntiVirus
4 5 (1.76%) Backup Exec
5 4 (1.41%) SCOM
5 4 (1.41%) Puppet
6 3 (1.06%) NetBackup
7 2 (0.70%) Capistrano
7 2 (0.70%) Opscode Chef
8 1 (0.35%) Symantec Enterprise Vault
8 1 (0.35%) Tivoli
8 1 (0.35%) DameWare
8 1 (0.35%) SCVMM
Vendors
1 82 (28.87%) Microsoft
2 61 (21.48%) Oracle
3 60 (21.13%) VMware
4 47 (16.55%) Citrix
5 42 (14.79%) Cisco
6 16 (5.63%) Sun
7 10 (3.52%) Veeam
8 9 (3.17%) Dell
8 9 (3.17%) Symantec
9 8 (2.82%) Bloomberg
9 8 (2.82%) Apple
10 6 (2.11%) Salesforce.com
10 6 (2.11%) McAfee
11 5 (1.76%) Reuters
11 5 (1.76%) Sybase
11 5 (1.76%) SAP
11 5 (1.76%) HP
12 4 (1.41%) Fidessa
12 4 (1.41%) IBM
12 4 (1.41%) Mitel
Solihull
Capita - ITIN
Salary: £27000.00 - £30000.00 per annum
Posted: 7 hours ago
Luton, Bedfordshire
Connectus
Salary: £30000 - £50000 per annum
Posted: 2 days ago
Erskine, Renfrewshire
EXCELerate
Salary: Circa £40k & Corporate Benefits Package
Posted: 2 days ago
Dunstable, Bedfordshire
Experis Ltd
Salary: £45000 - £50000 per annum + benefits
Posted: 2 days ago
London
Randstad Technologies
Posted: 2 days ago
London
Pioneer Search
Salary: £65000.00 - £75000.00 per annum + Bonus, Package
Posted: 2 days ago
Warwickshire
TEKsystems
Salary: £38000 - £45000 per annum + bonus + benefits
Posted: 3 days ago
Glasgow, Lanarkshire
Applause IT Innovation
Salary: £35000 - £40000 per annum + + Great Benefits + Bonus
Posted: 4 days ago
Leeds
Interquest - IQ ERP
Salary: £30000 - £35000 per annum + benefits
Posted: 9 days ago
London
Huxley Associates
Salary: £45000 - £50000 per annum + competitive
Posted: 25 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £200.00 - £240.00 per annum
Posted: 25 days ago