The table below looks at the statistics for the Senior Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Senior Support Analyst
Rank 756 779 694
Rank change year-on-year
+23 -85
Permanent jobs requiring a Senior Support Analyst 136 135 207
As % of all permanent IT jobs located in the UK 0.12% 0.12% 0.19%
As % of the Job Titles category 0.13% 0.12% 0.20%
Number of salaries quoted 115 124 170
Average salary £42,500 £35,000 £37,500
Average salary % change year-on-year
+21.42% -6.66%
90% offered a salary of more than £33,400 £26,700 £29,000
10% offered a salary of more than £65,000 £65,000 £55,000
UK excluding London average salary £42,500 £35,000 £36,000
% change year-on-year
+21.42% -2.77%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103461 110803 102664
As % of all permanent IT jobs located in the UK 94.34% 94.52% 94.34%
Number of salaries quoted 85580 90507 85036
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in the UK

Senior Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Salary Trend in the UK

Senior Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Support Analyst over the 3 months to 29 July 2015 within the UK.

Senior Support Analyst Salary Histogram in the UK

Senior Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +22 128 £42,500 +21.42% 10
South East +36 45 £46,500 +32.85% 3
London +21 41 £55,000 - 1
South West -1 18 £42,500 -26.08% 2
Surrey +24 16 £65,000 +103.12%
City of London +28 15 £60,000 +9.09% 1
East of England 0 10 £50,000 +20.48% 1
Buckinghamshire - 10 £60,000 -
North West +14 9 £34,000 +30.76% 2
West Sussex +6 9 £42,000 -7.18% 1
Wiltshire - 9 £42,500 -
Swindon - 8 £42,500 -
Milton Keynes - 8 £60,000 -
Brighton +12 7 £36,500 +4.28% 1
East Sussex +10 7 £36,500 +4.28% 1
Crawley -2 7 £39,000 -21.21% 1
Bedfordshire - 7 £50,000 -
Somerset +18 6 £43,750 +28.67%
Dunstable - 6 £52,500 -
Manchester +12 5 £42,500 +63.46%
West Midlands -12 3 £42,500 +6.25%
Merseyside - 3 £32,500 -
Oxfordshire +11 2 £36,750 +36.11%
Scotland +10 2 £30,000 -40.00%
Glasgow +9 2 £30,000 -40.00%
East Midlands +3 2 £35,000 +16.66%
Birmingham -4 2 £53,750 +34.37%
Hertfordshire -9 2 £35,000 -15.66% 1
Bristol - 2 £32,500 - 1
Birkenhead - 2 £32,000 -

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 29 July 2015, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 98 (37.69%) Windows
2 76 (29.23%) SQL
3 75 (28.85%) Microsoft
4 62 (23.85%) SQL Server
5 61 (23.46%) VMware
6 59 (22.69%) Active Directory
7 54 (20.77%) ITIL
8 48 (18.46%) MS Exchange
9 47 (18.08%) Cisco
10 43 (16.54%) Analytical Skills
11 42 (16.15%) Finance
12 39 (15.00%) MS Excel
13 34 (13.08%) VMware Infrastructure
14 32 (12.31%) Oracle
15 30 (11.54%) Citrix
15 30 (11.54%) Front Office
16 29 (11.15%) Investment Management
17 28 (10.77%) Windows Server 2008
17 28 (10.77%) Wireless
17 28 (10.77%) Service Delivery
17 28 (10.77%) Java
18 27 (10.38%) SAP
18 27 (10.38%) MS Office
18 27 (10.38%) CRM
18 27 (10.38%) LAN
18 27 (10.38%) Firewall
19 26 (10.00%) Relational Database
20 24 (9.23%) Windows Server 2012
21 22 (8.46%) Microsoft Certification
21 22 (8.46%) Mentoring

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 29 July 2015, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 48 (18.46%) MS Exchange
2 15 (5.77%) Exchange Server 2010
3 11 (4.23%) Exchange Server 2007
3 11 (4.23%) BizTalk Server
4 10 (3.85%) SharePoint
5 8 (3.08%) IIS
6 7 (2.69%) Tomcat
7 4 (1.54%) SharePoint 2010
8 3 (1.15%) Exchange Server 2003
8 3 (1.15%) WebLogic
8 3 (1.15%) Blackberry Enterprise Server
9 2 (0.77%) FileNet
9 2 (0.77%) Site Server
9 2 (0.77%) Apache
10 1 (0.38%) WorkSite
10 1 (0.38%) Lync
10 1 (0.38%) Exchange Server 2013
Applications
1 39 (15.00%) MS Excel
2 27 (10.38%) MS Office
3 2 (0.77%) MS Visio
4 1 (0.38%) Adobe Illustrator
4 1 (0.38%) MS PowerPoint
4 1 (0.38%) Photoshop
4 1 (0.38%) MS Project
Business Applications
1 16 (6.15%) SAP MM
2 6 (2.31%) thinkFolio
3 5 (1.92%) SAP HCM
3 5 (1.92%) SAP HR-PA
3 5 (1.92%) SAP HR-PD
3 5 (1.92%) SAP HR
3 5 (1.92%) Oracle EBS
3 5 (1.92%) SAP Payroll
3 5 (1.92%) Markit EDM
4 4 (1.54%) SAP FI/CO
4 4 (1.54%) SAP CO
4 4 (1.54%) SAP FI
4 4 (1.54%) Dynamics CRM
5 2 (0.77%) Academy Housing
5 2 (0.77%) Academy Revenues and Benefits
5 2 (0.77%) Orchard Housing
5 2 (0.77%) Oracle EBS R12
6 1 (0.38%) Aareon QL
6 1 (0.38%) Oracle Payables
6 1 (0.38%) Oracle Receivables
Cloud Services
1 11 (4.23%) Office 365
2 8 (3.08%) SaaS
3 2 (0.77%) Microsoft Azure
3 2 (0.77%) Amazon AWS
4 1 (0.38%) Mimecast
Communications & Networking
1 28 (10.77%) Wireless
2 27 (10.38%) Firewall
2 27 (10.38%) LAN
3 21 (8.08%) WAN
4 20 (7.69%) SAN
5 19 (7.31%) TCP/IP
5 19 (7.31%) VPN
6 16 (6.15%) Internet
6 16 (6.15%) BIG-IP
7 14 (5.38%) SMTP
8 12 (4.62%) DNS
9 11 (4.23%) VoIP
10 10 (3.85%) Network Security
11 9 (3.46%) iSCSI
11 9 (3.46%) OSPF
11 9 (3.46%) Spanning Tree
12 8 (3.08%) HSRP
12 8 (3.08%) Cisco ISE
12 8 (3.08%) BGP
12 8 (3.08%) VRRP
Database & Business Intelligence
1 62 (23.85%) SQL Server
2 26 (10.00%) Relational Database
3 10 (3.85%) Oracle Database
4 8 (3.08%) SQL Server 2005
4 8 (3.08%) RDBMS
5 6 (2.31%) BusinessObjects
6 5 (1.92%) SQL Server Reporting Services
7 4 (1.54%) SAP BW
8 3 (1.15%) Oracle Reports
8 3 (1.15%) Oracle BI EE
8 3 (1.15%) SQL Server 2008
9 2 (0.77%) SQL Server 2012
9 2 (0.77%) Microsoft Analysis Services
9 2 (0.77%) DTS
9 2 (0.77%) Oracle Database 11g
9 2 (0.77%) SQL Server Analysis Services
10 1 (0.38%) Data Mining
10 1 (0.38%) Crystal Reports
10 1 (0.38%) Essbase
10 1 (0.38%) Oracle Database 10g
Development Applications
1 3 (1.15%) Team Foundation Server
2 2 (0.77%) VSS/SourceSafe
3 1 (0.38%) Oracle Forms
3 1 (0.38%) RequisitePro
3 1 (0.38%) Maven
3 1 (0.38%) JIRA
3 1 (0.38%) Hudson
3 1 (0.38%) Jenkins
3 1 (0.38%) SQL Server Management Studio (SSMS)
3 1 (0.38%) Ant
3 1 (0.38%) JUnit
3 1 (0.38%) Visual Studio
General
1 42 (16.15%) Finance
2 30 (11.54%) Front Office
3 10 (3.85%) Banking
4 6 (2.31%) Retail
4 6 (2.31%) Back Office
5 5 (1.92%) Advertising
5 5 (1.92%) Investment Banking
6 3 (1.15%) Marketing
6 3 (1.15%) German Language
6 3 (1.15%) Manufacturing
7 2 (0.77%) Local Government
7 2 (0.77%) Telecoms
8 1 (0.38%) Pharmaceutical
8 1 (0.38%) Financial Institution
8 1 (0.38%) Games
8 1 (0.38%) Legal
Libraries, Frameworks & Software Standards
1 20 (7.69%) .NET
2 11 (4.23%) XML
2 11 (4.23%) WCF
3 10 (3.85%) XSLT
3 10 (3.85%) ASP.NET
4 8 (3.08%) 802.1X
5 7 (2.69%) Middleware
5 7 (2.69%) XMPP
5 7 (2.69%) FIX Protocol
6 6 (2.31%) JMS
6 6 (2.31%) XSL
6 6 (2.31%) REST
7 3 (1.15%) HTML
7 3 (1.15%) Web Services
7 3 (1.15%) V-Ray
8 2 (0.77%) Oracle Fusion
8 2 (0.77%) X-Windows
8 2 (0.77%) J2EE
9 1 (0.38%) WinForms
9 1 (0.38%) Murex MxML
Miscellaneous
1 43 (16.54%) Analytical Skills
2 21 (8.08%) Computer Science
3 17 (6.54%) User Experience
4 14 (5.38%) Mathematics
4 14 (5.38%) Hedge funds
5 13 (5.00%) Data Centre
6 10 (3.85%) Management Information System
7 8 (3.08%) Fixed Income
7 8 (3.08%) Video Conferencing
8 7 (2.69%) Equities
9 6 (2.31%) Blackberry
10 5 (1.92%) Client/Server
10 5 (1.92%) Replication
11 4 (1.54%) Foreign Exchange (FX)
12 3 (1.15%) Mainframe
13 2 (0.77%) Statistics
14 1 (0.38%) AS400
14 1 (0.38%) Life Science
14 1 (0.38%) CMDB
14 1 (0.38%) Social Network
Operating Systems
1 98 (37.69%) Windows
2 28 (10.77%) Windows Server 2008
3 24 (9.23%) Windows Server 2012
4 20 (7.69%) Linux
5 14 (5.38%) Windows Server 2003
6 12 (4.62%) Windows 7
7 11 (4.23%) UNIX
8 10 (3.85%) Windows XP
8 10 (3.85%) Windows 8
9 4 (1.54%) Red Hat Enterprise Linux
10 3 (1.15%) Android
10 3 (1.15%) Windows 2000 Server
10 3 (1.15%) Solaris
11 2 (0.77%) Windows 2000
11 2 (0.77%) Windows Vista
12 1 (0.38%) i5/OS
12 1 (0.38%) Apple iOS
12 1 (0.38%) OS/400
12 1 (0.38%) Mac OS X
12 1 (0.38%) AIX
Processes & Methodologies
1 54 (20.77%) ITIL
2 29 (11.15%) Investment Management
3 28 (10.77%) Service Delivery
4 27 (10.38%) CRM
5 22 (8.46%) Continuous Improvement
5 22 (8.46%) Mentoring
6 18 (6.92%) Line Management
7 17 (6.54%) Change Management
7 17 (6.54%) Asset Management
8 16 (6.15%) Project Management
8 16 (6.15%) Procure-to-pay
9 14 (5.38%) Software Engineering
10 9 (3.46%) Incident Management
10 9 (3.46%) Load Balancing
10 9 (3.46%) Problem Management
11 8 (3.08%) Security Management
11 8 (3.08%) Server Building
12 7 (2.69%) Migration
12 7 (2.69%) Disaster Recovery
12 7 (2.69%) Time Management
Programming Languages
1 76 (29.23%) SQL
2 28 (10.77%) Java
3 17 (6.54%) JavaScript
3 17 (6.54%) T-SQL
4 12 (4.62%) C#
4 12 (4.62%) PowerShell
5 9 (3.46%) Perl
6 8 (3.08%) PL/SQL
6 8 (3.08%) Python
6 8 (3.08%) VB.NET
7 7 (2.69%) VBA
8 4 (1.54%) Shell Script
8 4 (1.54%) Bash Shell
8 4 (1.54%) VBScript
9 2 (0.77%) VB
9 2 (0.77%) VB6
10 1 (0.38%) C
Qualifications
1 22 (8.46%) Microsoft Certification
2 19 (7.31%) MCSE
2 19 (7.31%) Degree
3 17 (6.54%) VMware Certified Professional (VCP)
4 13 (5.00%) Cisco Certification
5 12 (4.62%) CCNA
6 11 (4.23%) MCITP
6 11 (4.23%) CCSA
7 10 (3.85%) CCNP
7 10 (3.85%) MCSA
8 8 (3.08%) MCP
8 8 (3.08%) ITIL Foundation Certificate
9 7 (2.69%) ITIL Certification
10 6 (2.31%) HND
11 4 (1.54%) HNC
12 3 (1.15%) CCA
12 3 (1.15%) Citrix Certification
13 1 (0.38%) CCIP
13 1 (0.38%) CCIE
13 1 (0.38%) PRINCE2 Certification
Quality Assurance & Compliance
1 18 (6.92%) SLA
2 4 (1.54%) QA
3 2 (0.77%) Sarbanes-Oxley
4 1 (0.38%) ISO/IEC 27001
4 1 (0.38%) BS7799
4 1 (0.38%) PCI DSS
4 1 (0.38%) ISO 9000
System Software
1 59 (22.69%) Active Directory
2 34 (13.08%) VMware Infrastructure
3 22 (8.46%) vSphere
4 14 (5.38%) Hyper-V
4 14 (5.38%) IMail Server
5 8 (3.08%) XenApp
6 5 (1.92%) XenDesktop
7 1 (0.38%) Terminal Services
7 1 (0.38%) Samba
7 1 (0.38%) VMware ESX
7 1 (0.38%) Microsoft App-V
7 1 (0.38%) Forefront TMG
7 1 (0.38%) VMware ESXi
Systems Management
1 17 (6.54%) Cisco CUCM
2 14 (5.38%) NetBackup
2 14 (5.38%) Backup Exec
2 14 (5.38%) SCCM
3 10 (3.85%) WSUS
3 10 (3.85%) Norton AntiVirus
4 7 (2.69%) Cisco UCCX
4 7 (2.69%) SCOM
5 4 (1.54%) MOM
5 4 (1.54%) Systems Management Server (SMS)
6 2 (0.77%) McAfee ePO
6 2 (0.77%) Puppet
6 2 (0.77%) Business Desktop Deployment
7 1 (0.38%) HP Data Protector
7 1 (0.38%) Zenoss
7 1 (0.38%) WhatsUp Gold
7 1 (0.38%) Control-M
7 1 (0.38%) Windows Intune
7 1 (0.38%) Opscode Chef
7 1 (0.38%) SCSM
Vendors
1 75 (28.85%) Microsoft
2 61 (23.46%) VMware
3 47 (18.08%) Cisco
4 32 (12.31%) Oracle
5 30 (11.54%) Citrix
6 27 (10.38%) SAP
7 20 (7.69%) CheckPoint
8 19 (7.31%) Sophos
9 16 (6.15%) Ariba
10 15 (5.77%) HP
10 15 (5.77%) Symantec
11 14 (5.38%) IBM
12 11 (4.23%) Apple
13 9 (3.46%) Cognos
14 8 (3.08%) Verint
14 8 (3.08%) CyberTech
15 6 (2.31%) Sophis
15 6 (2.31%) Salesforce.com
15 6 (2.31%) Red Hat
16 5 (1.92%) Fidessa
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + Good Benefits
Posted: 9 hours ago
Brighton, Sussex
Bridgewater Resourcing Solutions Ltd
Posted: 18 hours ago
Cheltenham, Gloucestershire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: Yesterday
City, London
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: Yesterday
Warrington, Cheshire
Webrecruit
Salary: £Competitive
Posted: 2 days ago
Warrington
Bluefire Consulting
Salary: £30000 - £34000 per annum + holidays, mobile, pension.
Posted: 5 days ago
Crawley, West Sussex
Ace European Group
Salary: £50000 per annum
Posted: 12 days ago
Hertfordshire
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum + Excellent benefits package
Posted: 13 days ago
Reading, Berkshire
Symantec
Salary: Unspecified Competitive
Posted: 23 days ago
Leeds
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 27 days ago