The table below looks at the statistics for the Senior Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Senior Support Analyst
Rank 768 740 721
Rank change year-on-year
-28 -19
Permanent jobs requiring a Senior Support Analyst 137 133 174
As % of all permanent IT jobs located in the UK 0.12% 0.12% 0.15%
As % of the Job Titles category 0.13% 0.13% 0.16%
Number of salaries quoted 115 114 162
Average salary £35,000 £37,500 £41,500
Average salary % change year-on-year
-6.66% -9.63%
90% offered a salary of more than £24,500 £29,000 £25,000
10% offered a salary of more than £63,000 £67,500 £65,000
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107766 100404 111766
As % of all permanent IT jobs located in the UK 94.46% 94.30% 95.16%
Number of salaries quoted 87262 83568 95286
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in the UK

Senior Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Salary Trend in the UK

Senior Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Support Analyst over the 3 months to 23 September 2014 within the UK.

Senior Support Analyst Salary Histogram in the UK

Senior Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -21 128 £37,139 -0.96% 15
London -2 55 £45,000 -5.26% 11
Yorkshire -26 22 £32,500 +22.64% 1
City of London +12 19 £52,500 -22.22% 1
West Yorkshire -9 18 £26,000 -1.88% 1
East of England -13 17 £40,000 -5.88%
South East -17 17 £35,000 -2.77% 3
Leeds -22 14 £32,500 +22.64% 1
Cambridgeshire +11 8 - -
Cambridge +3 8 - -
West Sussex -4 8 £37,500 -14.77% 1
South West -35 7 £30,500 -0.81%
Bedfordshire -8 5 £40,000 -
Newcastle upon Tyne - 5 £35,250 -
Tyne and Wear - 5 £35,250 -
North East - 5 £35,250 -
Uxbridge +9 4 £27,500 -15.38%
Hertfordshire -18 4 £50,750 +45.00%
Sheffield - 4 £34,000 -
Cleckheaton - 4 £24,000 -
South Yorkshire - 4 £34,000 -
West Midlands -13 3 £36,250 -27.50%
Scotland -16 3 £26,500 -10.16% 1
Brighton - 3 £35,000 -
Haywards Heath - 3 £33,000 -
Cornwall - 3 £25,000 -
East Sussex - 3 £35,000 -
Redruth - 3 £25,000 -
Oxfordshire - 3 £27,000 -
Crawley +2 2 £41,000 -6.81%

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 23 September 2014, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 136 (50.18%) Windows
2 106 (39.11%) SQL
3 87 (32.10%) Microsoft
4 80 (29.52%) Active Directory
5 75 (27.68%) Firewall
6 71 (26.20%) SQL Server
7 67 (24.72%) MS Excel
7 67 (24.72%) Windows Server 2008
8 59 (21.77%) VMware
9 58 (21.40%) ITIL
10 57 (21.03%) Oracle
11 56 (20.66%) Linux
12 50 (18.45%) Finance
13 48 (17.71%) Cisco
14 46 (16.97%) LAN
14 46 (16.97%) Citrix
15 44 (16.24%) UNIX
16 43 (15.87%) DNS
17 42 (15.50%) WAN
17 42 (15.50%) MS Exchange
17 42 (15.50%) Java
18 40 (14.76%) MS Office
19 39 (14.39%) Microsoft Certification
19 39 (14.39%) Windows Server 2003
20 35 (12.92%) Solaris
21 34 (12.55%) TCP/IP
21 34 (12.55%) Windows Server 2012
22 33 (12.18%) DHCP
22 33 (12.18%) Service Delivery
23 32 (11.81%) VMware Infrastructure

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 September 2014, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 42 (15.50%) MS Exchange
2 27 (9.96%) Tomcat
2 27 (9.96%) Exchange Server 2010
3 17 (6.27%) Apache
4 16 (5.90%) SharePoint
5 15 (5.54%) Exchange Server 2007
6 11 (4.06%) Exchange Server 2013
7 10 (3.69%) Elasticsearch
7 10 (3.69%) Node.js
8 9 (3.32%) Exchange Server 2003
9 7 (2.58%) IIS
10 5 (1.85%) Documentum
10 5 (1.85%) CMS
11 4 (1.48%) WebLogic
11 4 (1.48%) MQSeries
12 3 (1.11%) Oracle Workflow
12 3 (1.11%) SharePoint 2013
12 3 (1.11%) Lync
13 2 (0.74%) Blackberry Enterprise Server
13 2 (0.74%) Drupal
Applications
1 67 (24.72%) MS Excel
2 40 (14.76%) MS Office
3 9 (3.32%) MS PowerPoint
4 8 (2.95%) MS Visio
5 6 (2.21%) MS Project
Business Applications
1 5 (1.85%) Oracle EBS
2 2 (0.74%) SAP Business One
2 2 (0.74%) Oracle EBS R12
2 2 (0.74%) Dynamics AX
3 1 (0.37%) Misys Opics
3 1 (0.37%) ION MarketView
3 1 (0.37%) SAP BPC
3 1 (0.37%) Dynamics NAV
3 1 (0.37%) Dynamics CRM
3 1 (0.37%) SAP HR
3 1 (0.37%) SAP R/3
3 1 (0.37%) SAP MM
Cloud Services
1 16 (5.90%) SaaS
2 10 (3.69%) Amazon AWS
2 10 (3.69%) Joyent
2 10 (3.69%) IaaS
3 2 (0.74%) Office 365
4 1 (0.37%) Microsoft Azure
Communications & Networking
1 75 (27.68%) Firewall
2 46 (16.97%) LAN
3 43 (15.87%) DNS
4 42 (15.50%) WAN
5 34 (12.55%) TCP/IP
6 33 (12.18%) DHCP
7 24 (8.86%) SAN
8 23 (8.49%) Internet
9 16 (5.90%) Cisco IOS
9 16 (5.90%) Cisco ASA
10 13 (4.80%) VPN
11 10 (3.69%) FTP
12 6 (2.21%) SMTP
12 6 (2.21%) DMZ
12 6 (2.21%) Wireless
13 5 (1.85%) Network Security
13 5 (1.85%) Wi-Fi
14 4 (1.48%) HTTP
14 4 (1.48%) ADSL
15 3 (1.11%) iSCSI
Database & Business Intelligence
1 71 (26.20%) SQL Server
2 29 (10.70%) Relational Database
3 12 (4.43%) Oracle Database
4 11 (4.06%) MySQL
4 11 (4.06%) SQL Server 2008
5 10 (3.69%) Redis
6 8 (2.95%) SQL Server Reporting Services
7 7 (2.58%) SQL Server 2012
7 7 (2.58%) SQL Server Integration Services
8 5 (1.85%) SQL Server 2005
8 5 (1.85%) RDBMS
9 4 (1.48%) Data Warehouse
10 3 (1.11%) Oracle ODI
11 2 (0.74%) DB2
11 2 (0.74%) InterSystems Cache
12 1 (0.37%) Oracle Database 10g
12 1 (0.37%) SAP BW
12 1 (0.37%) Big Data
12 1 (0.37%) Oracle Database 11g
12 1 (0.37%) Hadoop
Development Applications
1 22 (8.12%) Git (software)
2 10 (3.69%) Firebug
3 3 (1.11%) JUnit
3 3 (1.11%) JMeter
3 3 (1.11%) JIRA
3 3 (1.11%) Selenium
4 2 (0.74%) Jenkins
5 1 (0.37%) SQL Server Management Studio (SSMS)
5 1 (0.37%) Visual Studio
General
1 50 (18.45%) Finance
2 31 (11.44%) Front Office
3 15 (5.54%) Law
4 11 (4.06%) Banking
5 10 (3.69%) Legal
6 8 (2.95%) Manufacturing
7 7 (2.58%) Retail
8 5 (1.85%) Advertising
9 4 (1.48%) Telecoms
9 4 (1.48%) Investment Banking
9 4 (1.48%) Marketing
10 3 (1.11%) Financial Institution
11 2 (0.74%) Online Betting
12 1 (0.37%) Local Government
12 1 (0.37%) International Banking
12 1 (0.37%) Back Office
12 1 (0.37%) Publishing
Libraries, Frameworks & Software Standards
1 22 (8.12%) HTML
2 17 (6.27%) CSS
3 15 (5.54%) SOAP
4 14 (5.17%) Web Services
5 13 (4.80%) XML
6 10 (3.69%) J2EE
7 9 (3.32%) FIX Protocol
8 8 (2.95%) .NET
9 7 (2.58%) ASP.NET
10 4 (1.48%) LINQ
11 3 (1.11%) Grails
11 3 (1.11%) Hibernate
11 3 (1.11%) Spring
11 3 (1.11%) COM
11 3 (1.11%) Struts
11 3 (1.11%) DHTML
12 2 (0.74%) Middleware
12 2 (0.74%) JMS
12 2 (0.74%) JDBC
12 2 (0.74%) ActiveMQ
Miscellaneous
1 22 (8.12%) Analytical Skills
2 20 (7.38%) Computer Science
3 19 (7.01%) Mathematics
4 15 (5.54%) Wiki
5 9 (3.32%) Blackberry
6 7 (2.58%) Enterprise Software
7 6 (2.21%) Foreign Exchange (FX)
8 5 (1.85%) Equities
8 5 (1.85%) User Experience
8 5 (1.85%) iPhone
9 4 (1.48%) Derivative
10 3 (1.11%) Equity Derivative
10 3 (1.11%) Management Information System
11 2 (0.74%) Thin Client
11 2 (0.74%) CCTV
11 2 (0.74%) iPad
11 2 (0.74%) Hedge funds
11 2 (0.74%) SWIFT
11 2 (0.74%) Fat Client
12 1 (0.37%) Video Conferencing
Operating Systems
1 136 (50.18%) Windows
2 67 (24.72%) Windows Server 2008
3 56 (20.66%) Linux
4 44 (16.24%) UNIX
5 39 (14.39%) Windows Server 2003
6 35 (12.92%) Solaris
7 34 (12.55%) Windows Server 2012
8 31 (11.44%) Windows 7
9 18 (6.64%) Windows 8
10 14 (5.17%) Windows XP
11 3 (1.11%) Windows Vista
11 3 (1.11%) Windows 2000 Server
12 2 (0.74%) Red Hat Enterprise Linux
12 2 (0.74%) Mac OS X
12 2 (0.74%) AIX
13 1 (0.37%) Windows 2000
13 1 (0.37%) CentOS
Processes & Methodologies
1 58 (21.40%) ITIL
2 33 (12.18%) Service Delivery
3 24 (8.86%) Agile Software Development
4 20 (7.38%) Mentoring
5 19 (7.01%) Software Engineering
6 18 (6.64%) Service Management
7 16 (5.90%) OO
8 15 (5.54%) Incident Management
9 13 (4.80%) Project Management
10 12 (4.43%) OOD
11 11 (4.06%) Workflow
12 10 (3.69%) CRM
12 10 (3.69%) Problem Management
12 10 (3.69%) Time Management
13 9 (3.32%) Continuous Improvement
13 9 (3.32%) Disaster Recovery
13 9 (3.32%) Business Continuity
14 8 (2.95%) Root Cause Analysis
15 6 (2.21%) Scrum
15 6 (2.21%) Document Management
Programming Languages
1 106 (39.11%) SQL
2 42 (15.50%) Java
3 15 (5.54%) JavaScript
4 12 (4.43%) C#
4 12 (4.43%) Ruby
5 11 (4.06%) T-SQL
6 10 (3.69%) VB
6 10 (3.69%) Perl
7 8 (2.95%) Python
7 8 (2.95%) PowerShell
8 4 (1.48%) Bash Shell
8 4 (1.48%) C++
8 4 (1.48%) PL/SQL
9 3 (1.11%) Shell Script
9 3 (1.11%) Groovy
9 3 (1.11%) VBA
10 2 (0.74%) Apex Code
10 2 (0.74%) PHP
11 1 (0.37%) C
11 1 (0.37%) VB6
Qualifications
1 39 (14.39%) Microsoft Certification
2 26 (9.59%) CCNA
2 26 (9.59%) Cisco Certification
3 25 (9.23%) MCSE
4 19 (7.01%) CCNP
5 15 (5.54%) MCP
6 14 (5.17%) MCSA
7 13 (4.80%) Degree
8 10 (3.69%) MCITP
9 7 (2.58%) Security Cleared
10 6 (2.21%) SC Cleared
10 6 (2.21%) ITIL Certification
10 6 (2.21%) Network+ Certification
11 5 (1.85%) MCTS
11 5 (1.85%) VMware Certified Professional (VCP)
11 5 (1.85%) CCA
11 5 (1.85%) Citrix Certification
12 4 (1.48%) A+ Certification
13 3 (1.11%) ITIL Foundation Certificate
14 2 (0.74%) VCAP
Quality Assurance & Compliance
1 26 (9.59%) SLA
2 20 (7.38%) QA
System Software
1 80 (29.52%) Active Directory
2 32 (11.81%) VMware Infrastructure
3 10 (3.69%) vSphere
4 9 (3.32%) XenApp
4 9 (3.32%) Hyper-V
5 5 (1.85%) Xen
5 5 (1.85%) XenDesktop
6 4 (1.48%) VMware ESXi
6 4 (1.48%) IMail Server
7 3 (1.11%) VMware ESX
8 2 (0.74%) VMware Workstation
8 2 (0.74%) Terminal Services
9 1 (0.37%) Tivoli Workload Scheduler
9 1 (0.37%) Citrix Presentation Server
9 1 (0.37%) XenServer
Systems Management
1 8 (2.95%) SCCM
2 7 (2.58%) WSUS
3 4 (1.48%) Puppet
4 3 (1.11%) SCOM
4 3 (1.11%) Norton AntiVirus
4 3 (1.11%) NetBackup
4 3 (1.11%) Backup Exec
5 2 (0.74%) Tivoli
5 2 (0.74%) Capistrano
5 2 (0.74%) Opscode Chef
6 1 (0.37%) Symantec Enterprise Vault
6 1 (0.37%) Foglight
6 1 (0.37%) DameWare
6 1 (0.37%) SCVMM
6 1 (0.37%) SolarWinds Orion
Vendors
1 87 (32.10%) Microsoft
2 59 (21.77%) VMware
3 57 (21.03%) Oracle
4 48 (17.71%) Cisco
5 46 (16.97%) Citrix
6 14 (5.17%) Sun
7 9 (3.32%) NetApp
8 8 (2.95%) Apple
9 7 (2.58%) Symantec
10 6 (2.21%) HP
10 6 (2.21%) Dell
10 6 (2.21%) Veeam
11 5 (1.85%) Primavera
11 5 (1.85%) Reuters
11 5 (1.85%) Bloomberg
11 5 (1.85%) SAP
12 4 (1.48%) Sybase
12 4 (1.48%) Fidessa
12 4 (1.48%) Salesforce.com
13 3 (1.11%) Calypso
London
FIRST POINT IT RESOURCING
Salary: £35000 - £60000 per annum + Bonus, Pension
Posted: 1 hour ago
Reading, Berkshire
I.T. Skillfinder
Salary: £30000 - £35000 per annum + Bonus, Pension, Subsidised Gym etc
Posted: 7 hours ago
Glasgow, Lanarkshire
EXCELerate
Salary: Up to £40,000 per annum Circa £40k & Corporate Benefits Package
Posted: 8 hours ago
London
HomeSense UK
Posted: Yesterday
Leeds, West Yorkshire
Harvey Nash plc
Salary: £25000 - £35000 per annum + benefits
Posted: Yesterday
London
Real Staffing
Salary: £60000 - £90000 per annum + competitive
Posted: Yesterday
London
FIRST POINT IT RESOURCING
Salary: £55000 - £65000 per annum
Posted: 4 days ago
London
JM
Salary: £38000 - £45000 per annum + Bonus and Benefits
Posted: 5 days ago
City of London
Hays IT - Uk Posting account
Salary: £90000.00 - £100000.00 per annum
Posted: 5 days ago
London
Comtecs
Salary: £44000 - £45000 Per Annum +Bonus +Benefits
Posted: 6 days ago
West London
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000 per annum
Posted: 6 days ago
London
Real Staffing
Salary: £60000 - £70000 per annum + competitive
Posted: 8 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £48000 per annum
Posted: 26 days ago
London
NFP Group Ltd
Salary: £45000 - £60000 per annum
Posted: 26 days ago