The table below looks at the statistics for the Senior Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Senior Support Analyst
Rank 771 701 721
Rank change year-on-year
-70 +20
Permanent jobs requiring a Senior Support Analyst 115 173 154
As % of all permanent IT jobs located in the UK 0.11% 0.17% 0.14%
As % of the Job Titles category 0.11% 0.18% 0.15%
Number of salaries quoted 105 137 132
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £30,000 £31,000 £26,500
10% offered a salary of more than £66,500 £65,000 £50,800
UK excluding London average salary £33,000 £35,000 £39,000
% change year-on-year
-5.71% -10.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100150 98294 103682
As % of all permanent IT jobs located in the UK 94.81% 94.57% 95.15%
Number of salaries quoted 83451 79476 89033
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in the UK

Senior Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Salary Trend in the UK

Senior Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Support Analyst over the 3 months to 23 January 2015 within the UK.

Senior Support Analyst Salary Histogram in the UK

Senior Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 114 £40,000 - 7
London -34 58 £47,500 +5.55% 5
South East -16 29 £32,000 -8.57%
Hampshire -6 15 £30,000 -11.11%
Andover - 13 £30,000 -
Surrey -10 8 £45,000 +23.28%
West Midlands -18 8 £37,500 +7.14%
East of England -13 7 £40,000 - 1
City of London -42 7 £52,500 +23.52% 2
Merseyside +16 5 - -
Bedfordshire +10 5 £40,000 -9.60%
North West +3 5 - -
South West -19 5 £21,000 -34.88%
Liverpool - 5 - -
Coventry -3 4 £40,000 +56.56%
Luton - 4 £40,000 -
Brighton - 3 £38,000 -
Bristol - 3 £20,000 -
East Sussex - 3 £38,000 -
Hertfordshire -11 2 £37,500 +41.50% 1
West Yorkshire -16 2 £45,000 +28.57%
Yorkshire -20 2 £45,000 +28.57% 1
Leeds -20 2 £45,000 +28.57%
Swindon - 2 £30,000 -
Wiltshire - 2 £30,000 -
Reading +7 1 £32,500 -
Buckinghamshire +4 1 £32,000 -22.89%
Berkshire +3 1 £32,500 -
Dunstable -2 1 £47,500 +13.09%
Birmingham -5 1 £28,500 -28.75%

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 23 January 2015, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 131 (49.81%) Windows
2 91 (34.60%) Active Directory
3 88 (33.46%) SQL
4 86 (32.70%) ITIL
5 68 (25.86%) Finance
6 64 (24.33%) Oracle
7 63 (23.95%) Microsoft
8 61 (23.19%) MS Office
9 60 (22.81%) SQL Server
10 57 (21.67%) Linux
11 54 (20.53%) Citrix
12 53 (20.15%) MS Excel
13 46 (17.49%) UNIX
13 46 (17.49%) Windows Server 2008
14 45 (17.11%) Java
14 45 (17.11%) Microsoft Certification
14 45 (17.11%) VMware
15 40 (15.21%) DNS
15 40 (15.21%) Solaris
16 39 (14.83%) MS Exchange
16 39 (14.83%) Windows 7
17 37 (14.07%) DHCP
18 35 (13.31%) Mentoring
19 33 (12.55%) SLA
20 31 (11.79%) Firewall
21 30 (11.41%) Windows Server 2003
21 30 (11.41%) TCP/IP
22 29 (11.03%) SCCM
23 26 (9.89%) Tomcat
24 25 (9.51%) Windows XP

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 January 2015, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (14.83%) MS Exchange
2 26 (9.89%) Tomcat
3 19 (7.22%) Exchange Server 2010
4 18 (6.84%) Exchange Server 2007
5 17 (6.46%) IIS
6 14 (5.32%) Apache
7 13 (4.94%) SharePoint
8 11 (4.18%) Exchange Server 2003
8 11 (4.18%) Exchange Server 2013
9 6 (2.28%) Blackberry Enterprise Server
9 6 (2.28%) SharePoint 2013
10 5 (1.90%) WorkSite
11 4 (1.52%) MQSeries
12 3 (1.14%) WebSphere
12 3 (1.14%) IBM HTTP Server
12 3 (1.14%) JBoss
12 3 (1.14%) WebSphere Application Server
13 2 (0.76%) Oracle Workflow
13 2 (0.76%) Lync
14 1 (0.38%) SharePoint 2010
Applications
1 61 (23.19%) MS Office
2 53 (20.15%) MS Excel
3 9 (3.42%) MS PowerPoint
4 6 (2.28%) MS Visio
5 3 (1.14%) Adobe Illustrator
5 3 (1.14%) Photoshop
5 3 (1.14%) MS Project
6 2 (0.76%) Final Cut Pro
Business Applications
1 10 (3.80%) Oracle EBS R12
2 9 (3.42%) Oracle General Ledger
2 9 (3.42%) Oracle Payables
2 9 (3.42%) Oracle Receivables
3 8 (3.04%) Oracle Assets
4 5 (1.90%) HFM
4 5 (1.90%) Oracle AGIS
4 5 (1.90%) Oracle EBS
4 5 (1.90%) Oracle Financials
5 2 (0.76%) TIBCO iProcess
6 1 (0.38%) SAP Business One
6 1 (0.38%) assyst
6 1 (0.38%) Dynamics CRM
6 1 (0.38%) Oracle BPM
6 1 (0.38%) ION MarketView
6 1 (0.38%) Hyperion Planning
6 1 (0.38%) Oracle Applications
6 1 (0.38%) Teamcenter
6 1 (0.38%) Agresso
Cloud Services
1 4 (1.52%) Office 365
2 3 (1.14%) SaaS
3 1 (0.38%) PaaS
Communications & Networking
1 40 (15.21%) DNS
2 37 (14.07%) DHCP
3 31 (11.79%) Firewall
4 30 (11.41%) TCP/IP
5 20 (7.60%) WAN
5 20 (7.60%) SAN
6 19 (7.22%) LAN
7 12 (4.56%) VPN
8 11 (4.18%) iSCSI
9 10 (3.80%) VLAN
10 7 (2.66%) Wireless
10 7 (2.66%) HTTP
11 5 (1.90%) NAS
11 5 (1.90%) MPLS
11 5 (1.90%) Internet
11 5 (1.90%) IPsec
12 4 (1.52%) SMTP
12 4 (1.52%) FTP
12 4 (1.52%) Intranet
12 4 (1.52%) SSH
Database & Business Intelligence
1 60 (22.81%) SQL Server
2 14 (5.32%) SQL Server 2012
3 12 (4.56%) SQL Server 2005
4 11 (4.18%) SQL Server 2008
5 7 (2.66%) Relational Database
6 6 (2.28%) Oracle Reports
6 6 (2.28%) Oracle Database
7 4 (1.52%) RDBMS
7 4 (1.52%) Essbase
8 3 (1.14%) Data Mining
8 3 (1.14%) DB2
9 2 (0.76%) Crystal Reports
9 2 (0.76%) SQL Server Integration Services
9 2 (0.76%) SQL Server Reporting Services
10 1 (0.38%) InterSystems Cache
10 1 (0.38%) Big Data
10 1 (0.38%) Data Warehouse
10 1 (0.38%) DTS
10 1 (0.38%) Oracle Database 10g
10 1 (0.38%) MS Access
Development Applications
1 16 (6.08%) MSI
2 13 (4.94%) Git (software)
3 6 (2.28%) JUnit
3 6 (2.28%) Eclipse
4 3 (1.14%) Visual Studio
5 2 (0.76%) JMeter
5 2 (0.76%) JIRA
5 2 (0.76%) Maven
5 2 (0.76%) Subversion
6 1 (0.38%) Jenkins
6 1 (0.38%) Team Foundation Server
6 1 (0.38%) Oracle Forms
6 1 (0.38%) Ant
General
1 68 (25.86%) Finance
2 16 (6.08%) Legal
3 15 (5.70%) Banking
3 15 (5.70%) Retail
3 15 (5.70%) Front Office
4 10 (3.80%) Law
5 6 (2.28%) Manufacturing
5 6 (2.28%) Investment Banking
6 5 (1.90%) Telecoms
7 3 (1.14%) Financial Institution
8 2 (0.76%) Advertising
8 2 (0.76%) German Language
9 1 (0.38%) Billing
9 1 (0.38%) Marketing
9 1 (0.38%) Publishing
9 1 (0.38%) Back Office
9 1 (0.38%) Automotive
Libraries, Frameworks & Software Standards
1 14 (5.32%) J2EE
1 14 (5.32%) XML
2 12 (4.56%) FIX Protocol
3 8 (3.04%) .NET
4 7 (2.66%) HTML
4 7 (2.66%) Web Services
5 5 (1.90%) Middleware
6 4 (1.52%) Spring
7 3 (1.14%) JDBC
7 3 (1.14%) COM
8 2 (0.76%) ASP.NET
8 2 (0.76%) CSS
8 2 (0.76%) XSLT
8 2 (0.76%) JSP
8 2 (0.76%) Servlets
8 2 (0.76%) Struts
8 2 (0.76%) iBATIS
9 1 (0.38%) .NET Framework
9 1 (0.38%) Application Packaging
9 1 (0.38%) Visualforce
Miscellaneous
1 25 (9.51%) Blackberry
2 16 (6.08%) Analytical Skills
3 12 (4.56%) Wiki
4 7 (2.66%) Management Information System
5 5 (1.90%) Mathematics
5 5 (1.90%) Computer Science
5 5 (1.90%) Equities
5 5 (1.90%) Clustering
5 5 (1.90%) Replication
6 4 (1.52%) Thin Client
6 4 (1.52%) iPhone
6 4 (1.52%) Hedge funds
6 4 (1.52%) Fat Client
7 3 (1.14%) CCTV
7 3 (1.14%) Derivative
7 3 (1.14%) Equity Derivative
7 3 (1.14%) User Experience
7 3 (1.14%) Data Extraction
7 3 (1.14%) PMI
8 2 (0.76%) Client/Server
Operating Systems
1 131 (49.81%) Windows
2 57 (21.67%) Linux
3 46 (17.49%) UNIX
3 46 (17.49%) Windows Server 2008
4 40 (15.21%) Solaris
5 39 (14.83%) Windows 7
6 30 (11.41%) Windows Server 2003
7 25 (9.51%) Windows XP
8 24 (9.13%) Windows Server 2012
9 12 (4.56%) Windows 8
10 8 (3.04%) Windows NT
11 4 (1.52%) Mac OS X
11 4 (1.52%) Apple iOS
12 3 (1.14%) Windows Vista
12 3 (1.14%) AIX
13 2 (0.76%) Windows 2000
14 1 (0.38%) Windows 2000 Server
Processes & Methodologies
1 86 (32.70%) ITIL
2 35 (13.31%) Mentoring
3 24 (9.13%) Problem Management
3 24 (9.13%) Incident Management
4 22 (8.37%) Project Management
5 21 (7.98%) Line Management
6 19 (7.22%) Change Control
7 17 (6.46%) Agile Software Development
7 17 (6.46%) OO
8 16 (6.08%) Change Management
8 16 (6.08%) Service Management
9 15 (5.70%) Software Testing
9 15 (5.70%) Software Distribution
9 15 (5.70%) Performance Management
10 14 (5.32%) E-Commerce
11 13 (4.94%) Electronic Trading
11 13 (4.94%) CRM
12 11 (4.18%) Service Delivery
12 11 (4.18%) Stakeholder Management
12 11 (4.18%) OOD
Programming Languages
1 88 (33.46%) SQL
2 45 (17.11%) Java
3 21 (7.98%) Perl
4 20 (7.60%) C#
5 15 (5.70%) C++
5 15 (5.70%) T-SQL
6 9 (3.42%) Python
7 8 (3.04%) PL/SQL
8 7 (2.66%) Shell Script
9 5 (1.90%) JavaScript
9 5 (1.90%) C
10 4 (1.52%) Bash Shell
11 3 (1.14%) VB.NET
12 2 (0.76%) VB
12 2 (0.76%) PHP
12 2 (0.76%) AWK
12 2 (0.76%) PowerShell
13 1 (0.38%) VB6
13 1 (0.38%) Erlang
13 1 (0.38%) Korn
Qualifications
1 45 (17.11%) Microsoft Certification
2 23 (8.75%) MCSE
3 20 (7.60%) Security Cleared
4 19 (7.22%) Degree
5 18 (6.84%) SC Cleared
6 17 (6.46%) DV Cleared
7 16 (6.08%) MCP
8 12 (4.56%) ITIL Certification
9 10 (3.80%) CCNA
9 10 (3.80%) Cisco Certification
9 10 (3.80%) A+ Certification
10 9 (3.42%) MCITP
10 9 (3.42%) Network+ Certification
11 8 (3.04%) MCSA
12 6 (2.28%) VMware Certified Professional (VCP)
13 5 (1.90%) MCDST
13 5 (1.90%) VCAP
13 5 (1.90%) CIMA
13 5 (1.90%) ACCA
14 4 (1.52%) CCNP
Quality Assurance & Compliance
1 33 (12.55%) SLA
2 17 (6.46%) QA
3 3 (1.14%) Data Quality
4 2 (0.76%) Sarbanes-Oxley
System Software
1 91 (34.60%) Active Directory
2 22 (8.37%) VMware Infrastructure
3 21 (7.98%) XenApp
4 15 (5.70%) vSphere
5 14 (5.32%) XenDesktop
6 7 (2.66%) Citrix Presentation Server
7 4 (1.52%) VMware ESX
8 3 (1.14%) Hyper-V
9 2 (0.76%) VMware Workstation
10 1 (0.38%) Forefront TMG
10 1 (0.38%) Tivoli Workload Scheduler
10 1 (0.38%) Terminal Services
10 1 (0.38%) Microsoft App-V
Systems Management
1 29 (11.03%) SCCM
2 9 (3.42%) Backup Exec
3 8 (3.04%) Norton AntiVirus
4 7 (2.66%) WSUS
5 5 (1.90%) Oracle Enterprise Manager
6 2 (0.76%) MOM
6 2 (0.76%) Systems Management Server (SMS)
7 1 (0.38%) SCOM
7 1 (0.38%) WMI
7 1 (0.38%) Symantec Enterprise Vault
7 1 (0.38%) Casper Suite
7 1 (0.38%) Puppet
7 1 (0.38%) Tivoli
7 1 (0.38%) NetBackup
Vendors
1 64 (24.33%) Oracle
2 63 (23.95%) Microsoft
3 54 (20.53%) Citrix
4 45 (17.11%) VMware
5 18 (6.84%) Cisco
6 12 (4.56%) Salesforce.com
7 11 (4.18%) Bloomberg
7 11 (4.18%) Sun
7 11 (4.18%) Sybase
8 9 (3.42%) Symantec
8 9 (3.42%) HP
9 8 (3.04%) SunGard
9 8 (3.04%) NYFIX
9 8 (3.04%) McAfee
10 7 (2.66%) SonicWALL
10 7 (2.66%) Dell
11 6 (2.28%) IBM
11 6 (2.28%) Veeam
12 5 (1.90%) Avaya
12 5 (1.90%) Hyperion
York
Searchability
Salary: £30000 - £40000 per annum
Posted: Yesterday
City, London
ComputAppoint
Salary: £47000 - £54000 per annum + Excellent Benefits
Posted: Yesterday
Hertfordshire
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: 6 days ago
London
NFP Group Ltd
Salary: £55000 - £70000 per annum + 10% bonus, pension, health, etc
Posted: 8 days ago
London
NFP Group Ltd
Salary: £65000 - £75000 per annum + Bonus + Benefits
Posted: 9 days ago
UK
Next Ventures Limited
Salary: £30,000 - £45,000 per year
Posted: 17 days ago