The table below looks at the statistics for the Senior Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Senior Support Analyst
Rank 758 721 706
Rank change year-on-year
-37 -15
Permanent jobs requiring a Senior Support Analyst 135 156 189
As % of all permanent IT jobs located in the UK 0.12% 0.15% 0.16%
As % of the Job Titles category 0.12% 0.16% 0.17%
Number of salaries quoted 115 131 173
Average salary £35,000 £37,500 £40,000
Average salary % change year-on-year
-6.66% -6.25%
90% offered a salary of more than £24,400 £29,000 £27,477
10% offered a salary of more than £63,000 £67,500 £67,500
UK excluding London average salary £34,000 £36,000 £35,000
% change year-on-year
-5.55% +2.85%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108452 100082 111127
As % of all permanent IT jobs located in the UK 94.43% 94.24% 95.12%
Number of salaries quoted 87684 82974 94899
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Senior Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in the UK

Senior Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Salary Trend in the UK

Senior Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Support Analyst over the 3 months to 28 August 2014 within the UK.

Senior Support Analyst Salary Histogram in the UK

Senior Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -49 126 £35,000 -6.66% 19
London -25 47 £44,500 -11.00% 8
Yorkshire -19 22 £32,000 +6.66% 2
South East -46 22 £35,000 -6.66% 3
East of England -8 17 £41,500 -2.35% 2
City of London -13 17 £52,500 -12.50% 8
West Yorkshire -33 16 £25,000 -16.66% 2
Leeds -33 11 £35,000 +16.66% 2
West Sussex -1 10 £41,000 -6.81% 2
Cambridgeshire +8 8 - - 1
Cambridge +2 8 - - 1
South West -20 7 £30,500 -0.81% 2
Brighton - 7 £35,000 -
East Sussex - 7 £35,000 -
Uxbridge +6 6 £27,500 -15.38%
Hertfordshire -6 6 £41,500 +32.80%
South Yorkshire - 6 £33,250 -
Newcastle upon Tyne - 5 £35,250 - 1
Cleckheaton - 5 £24,000 -
Tyne and Wear - 5 £35,250 - 1
North East - 5 £35,250 - 1
Crawley +13 4 £49,500 +12.50%
Scotland -6 4 £26,500 - 1
Sheffield - 4 £34,000 -
Oxfordshire +7 3 £27,000 -28.00%
Bedfordshire -3 3 £60,000 - 1
Watford -5 3 £41,500 +32.80%
East Midlands -18 3 £24,500 -24.61%
Cornwall - 3 £25,000 - 1
Gloucestershire - 3 £50,000 -

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 28 August 2014, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 125 (48.26%) Windows
2 103 (39.77%) SQL
3 83 (32.05%) Microsoft
4 74 (28.57%) Firewall
5 73 (28.19%) SQL Server
6 68 (26.25%) Active Directory
7 64 (24.71%) MS Excel
8 61 (23.55%) Windows Server 2008
9 55 (21.24%) Oracle
10 54 (20.85%) Cisco
11 52 (20.08%) VMware
12 51 (19.69%) LAN
13 49 (18.92%) ITIL
14 48 (18.53%) Linux
14 48 (18.53%) Finance
15 46 (17.76%) WAN
16 43 (16.60%) DNS
17 41 (15.83%) Citrix
18 39 (15.06%) Windows Server 2003
18 39 (15.06%) MS Exchange
19 38 (14.67%) UNIX
19 38 (14.67%) Java
20 37 (14.29%) Service Delivery
21 36 (13.90%) Relational Database
22 33 (12.74%) Windows Server 2012
22 33 (12.74%) Microsoft Certification
22 33 (12.74%) TCP/IP
23 32 (12.36%) DHCP
23 32 (12.36%) MS Office
24 31 (11.97%) SLA

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 28 August 2014, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (15.06%) MS Exchange
2 27 (10.42%) Exchange Server 2010
3 20 (7.72%) Tomcat
4 15 (5.79%) SharePoint
5 14 (5.41%) Apache
5 14 (5.41%) Exchange Server 2007
6 10 (3.86%) Exchange Server 2013
6 10 (3.86%) Elasticsearch
6 10 (3.86%) Node.js
7 8 (3.09%) Exchange Server 2003
8 6 (2.32%) CMS
9 5 (1.93%) Documentum
10 4 (1.54%) WebLogic
10 4 (1.54%) Lync
11 3 (1.16%) Oracle Workflow
11 3 (1.16%) MQSeries
11 3 (1.16%) IIS
12 2 (0.77%) WorkSite
12 2 (0.77%) SharePoint Server
12 2 (0.77%) Drupal
Applications
1 64 (24.71%) MS Excel
2 32 (12.36%) MS Office
3 9 (3.47%) MS PowerPoint
4 6 (2.32%) MS Visio
5 5 (1.93%) MS Project
6 2 (0.77%) Photoshop
Business Applications
1 4 (1.54%) Oracle EBS
2 3 (1.16%) Misys Opics
3 2 (0.77%) SAP Business One
3 2 (0.77%) Dynamics AX
3 2 (0.77%) Oracle EBS R12
4 1 (0.39%) SAP BPC
4 1 (0.39%) ION MarketView
4 1 (0.39%) Dynamics NAV
4 1 (0.39%) Dynamics CRM
4 1 (0.39%) SAP HR
4 1 (0.39%) SAP R/3
4 1 (0.39%) SAP MM
Cloud Services
1 16 (6.18%) SaaS
2 10 (3.86%) Joyent
2 10 (3.86%) IaaS
2 10 (3.86%) Amazon AWS
3 2 (0.77%) Office 365
4 1 (0.39%) Microsoft Azure
Communications & Networking
1 74 (28.57%) Firewall
2 51 (19.69%) LAN
3 46 (17.76%) WAN
4 43 (16.60%) DNS
5 33 (12.74%) TCP/IP
6 32 (12.36%) DHCP
7 25 (9.65%) SAN
8 22 (8.49%) Internet
9 18 (6.95%) Cisco ASA
9 18 (6.95%) Cisco IOS
10 13 (5.02%) VPN
11 9 (3.47%) FTP
12 7 (2.70%) Wireless
13 6 (2.32%) SMTP
13 6 (2.32%) DMZ
13 6 (2.32%) Wi-Fi
14 5 (1.93%) Network Security
14 5 (1.93%) ADSL
15 2 (0.77%) HTTP
15 2 (0.77%) MPLS
Database & Business Intelligence
1 73 (28.19%) SQL Server
2 36 (13.90%) Relational Database
3 15 (5.79%) Oracle Database
4 13 (5.02%) SQL Server Integration Services
5 12 (4.63%) SQL Server Reporting Services
6 11 (4.25%) MySQL
7 10 (3.86%) Redis
8 9 (3.47%) SQL Server 2008
9 6 (2.32%) RDBMS
9 6 (2.32%) SQL Server 2005
10 5 (1.93%) SQL Server 2012
11 4 (1.54%) Data Warehouse
12 3 (1.16%) Oracle ODI
12 3 (1.16%) InterSystems Cache
12 3 (1.16%) Oracle Database 10g
13 2 (0.77%) Oracle Database 11g
14 1 (0.39%) Big Data
14 1 (0.39%) Hadoop
14 1 (0.39%) SAP BW
Development Applications
1 19 (7.34%) Git (software)
2 10 (3.86%) Firebug
3 3 (1.16%) Selenium
3 3 (1.16%) JIRA
3 3 (1.16%) JMeter
3 3 (1.16%) JUnit
4 2 (0.77%) Jenkins
5 1 (0.39%) SQL Server Management Studio (SSMS)
General
1 48 (18.53%) Finance
2 30 (11.58%) Front Office
3 13 (5.02%) Law
4 12 (4.63%) Banking
5 8 (3.09%) Legal
6 5 (1.93%) Marketing
6 5 (1.93%) Manufacturing
7 4 (1.54%) Advertising
7 4 (1.54%) Telecoms
8 3 (1.16%) International Banking
8 3 (1.16%) Retail
8 3 (1.16%) Investment Banking
8 3 (1.16%) Financial Institution
9 2 (0.77%) Online Betting
10 1 (0.39%) Local Government
10 1 (0.39%) Italian Language
10 1 (0.39%) Back Office
Libraries, Frameworks & Software Standards
1 19 (7.34%) HTML
2 17 (6.56%) SOAP
3 16 (6.18%) XML
4 15 (5.79%) CSS
5 14 (5.41%) Web Services
6 9 (3.47%) FIX Protocol
7 6 (2.32%) .NET
7 6 (2.32%) J2EE
7 6 (2.32%) ASP.NET
8 4 (1.54%) LINQ
9 3 (1.16%) Grails
9 3 (1.16%) Spring
9 3 (1.16%) Hibernate
9 3 (1.16%) JMS
9 3 (1.16%) Struts
9 3 (1.16%) DHTML
10 2 (0.77%) COM
10 2 (0.77%) ActiveMQ
10 2 (0.77%) Visualforce
11 1 (0.39%) MSMQ
Miscellaneous
1 21 (8.11%) Computer Science
2 20 (7.72%) Mathematics
3 12 (4.63%) Wiki
4 9 (3.47%) Blackberry
5 8 (3.09%) Foreign Exchange (FX)
5 8 (3.09%) Enterprise Software
6 7 (2.70%) Equities
7 5 (1.93%) iPhone
8 4 (1.54%) Derivative
9 3 (1.16%) Hedge funds
9 3 (1.16%) Credit Risk
9 3 (1.16%) Equity Derivative
9 3 (1.16%) CCTV
9 3 (1.16%) Statistics
10 2 (0.77%) Fixed Income
10 2 (0.77%) iPad
10 2 (0.77%) SWIFT
10 2 (0.77%) FlexPod
11 1 (0.39%) Mobile App
11 1 (0.39%) Fat Client
Operating Systems
1 125 (48.26%) Windows
2 61 (23.55%) Windows Server 2008
3 48 (18.53%) Linux
4 39 (15.06%) Windows Server 2003
5 38 (14.67%) UNIX
6 33 (12.74%) Windows Server 2012
7 29 (11.20%) Solaris
8 26 (10.04%) Windows 7
9 15 (5.79%) Windows 8
10 12 (4.63%) Windows XP
11 3 (1.16%) Red Hat Enterprise Linux
11 3 (1.16%) Windows 2000 Server
11 3 (1.16%) Windows Vista
12 2 (0.77%) Mac OS X
13 1 (0.39%) CentOS
Processes & Methodologies
1 49 (18.92%) ITIL
2 37 (14.29%) Service Delivery
3 21 (8.11%) Service Management
4 20 (7.72%) Software Engineering
5 17 (6.56%) Workflow
6 14 (5.41%) Root Cause Analysis
7 13 (5.02%) OO
7 13 (5.02%) Agile Software Development
8 12 (4.63%) ITSM
8 12 (4.63%) Incident Management
9 11 (4.25%) Time Management
9 11 (4.25%) CRM
10 10 (3.86%) Project Management
11 9 (3.47%) Continuous Improvement
11 9 (3.47%) Disaster Recovery
11 9 (3.47%) OOD
12 6 (2.32%) Scrum
12 6 (2.32%) Business Continuity
12 6 (2.32%) Problem Management
12 6 (2.32%) Kalman Filter
Programming Languages
1 103 (39.77%) SQL
2 38 (14.67%) Java
3 13 (5.02%) JavaScript
4 12 (4.63%) Ruby
5 11 (4.25%) T-SQL
6 9 (3.47%) VB
6 9 (3.47%) C#
7 8 (3.09%) Perl
7 8 (3.09%) PowerShell
8 6 (2.32%) Python
9 5 (1.93%) VBA
10 3 (1.16%) Groovy
10 3 (1.16%) Shell Script
11 2 (0.77%) C++
11 2 (0.77%) PHP
11 2 (0.77%) PL/SQL
11 2 (0.77%) Bash Shell
11 2 (0.77%) Apex Code
12 1 (0.39%) VBScript
Qualifications
1 33 (12.74%) Microsoft Certification
2 26 (10.04%) CCNA
2 26 (10.04%) Cisco Certification
3 21 (8.11%) CCNP
3 21 (8.11%) MCSE
4 16 (6.18%) MCP
5 14 (5.41%) MCSA
6 8 (3.09%) ITIL Certification
6 8 (3.09%) Degree
7 7 (2.70%) MCITP
8 5 (1.93%) SC Cleared
8 5 (1.93%) Security Cleared
8 5 (1.93%) MCTS
8 5 (1.93%) Network+ Certification
8 5 (1.93%) CCA
8 5 (1.93%) Citrix Certification
9 4 (1.54%) A+ Certification
10 3 (1.16%) CCSE
10 3 (1.16%) VMware Certified Professional (VCP)
10 3 (1.16%) Check Point Certification
Quality Assurance & Compliance
1 31 (11.97%) SLA
2 18 (6.95%) QA
System Software
1 68 (26.25%) Active Directory
2 29 (11.20%) VMware Infrastructure
3 9 (3.47%) Hyper-V
4 8 (3.09%) vSphere
5 6 (2.32%) Xen
5 6 (2.32%) XenApp
6 5 (1.93%) VMware ESX
7 4 (1.54%) XenDesktop
7 4 (1.54%) IMail Server
7 4 (1.54%) VMware ESXi
8 2 (0.77%) Terminal Services
8 2 (0.77%) VMware Workstation
9 1 (0.39%) UAG
9 1 (0.39%) XenServer
9 1 (0.39%) Tivoli Workload Scheduler
9 1 (0.39%) NFS
Systems Management
1 8 (3.09%) SCCM
2 6 (2.32%) WSUS
3 4 (1.54%) Puppet
4 3 (1.16%) SCOM
4 3 (1.16%) NetBackup
4 3 (1.16%) Backup Exec
5 2 (0.77%) Tivoli
5 2 (0.77%) Norton AntiVirus
5 2 (0.77%) Capistrano
5 2 (0.77%) Opscode Chef
6 1 (0.39%) SCVMM
6 1 (0.39%) SolarWinds Orion
6 1 (0.39%) Foglight
6 1 (0.39%) DameWare
Vendors
1 83 (32.05%) Microsoft
2 55 (21.24%) Oracle
3 54 (20.85%) Cisco
4 52 (20.08%) VMware
5 41 (15.83%) Citrix
6 13 (5.02%) Sun
7 8 (3.09%) NetApp
7 8 (3.09%) Apple
8 7 (2.70%) HP
9 6 (2.32%) Symantec
10 5 (1.93%) Veeam
10 5 (1.93%) Primavera
10 5 (1.93%) Dell
10 5 (1.93%) Fidessa
11 4 (1.54%) Reuters
11 4 (1.54%) Bloomberg
11 4 (1.54%) SAP
11 4 (1.54%) Sybase
11 4 (1.54%) JBoss
11 4 (1.54%) CheckPoint
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £30,000 to £35,000 per annum
Posted: 21 hours ago
City, London
Miller Maxwell Ltd
Salary: From £30,000 to £45,000 per annum Bonus and benefits package
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £45,000 to £60,000 per annum Bonus and benefits package
Posted: Yesterday
Luton, Bedfordshire
Connectus
Salary: £30000 - £50000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: Excellent compensation
Posted: 4 days ago
Cambridge, Cambridgeshire
World Pay
Salary: Competitive
Posted: 5 days ago
City, London
Roc Search
Salary: £30000 - £35000 per annum + London Waiting
Posted: 5 days ago
West Sussex
ARC IT Recruitment Ltd
Posted: 5 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £25000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £26,000 per annum
Posted: 5 days ago
Glasgow, Lanarkshire
EXCELerate
Salary: Up to £40,000 per annum Corporate Benefits Package
Posted: 6 days ago
City of London
Huxley Associates
Salary: competitive
Posted: 6 days ago
West Sussex
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 6 days ago
City of London
Huxley Associates
Salary: competitive
Posted: 9 days ago
Warrington
Interquest - Korus Group - Brighton
Salary: £35000 - £40000 per annum + excellent benefits and bonus
Posted: 10 days ago
Hampshire
Nigel Frank International Limited - Newcastle
Salary: £32000 - £37000 per annum + Pension and Private Healthcare
Posted: 15 days ago
Frome
Recruitment Genius
Salary: £25000 - £32000 per annum
Posted: 16 days ago
City of London
Huxley Associates
Salary: competitive
Posted: 20 days ago
City of London
Huxley Associates
Salary: £55000 - £75000 per annum + competitive benefits + bonus
Posted: 22 days ago
Leeds
Interquest - IQ ERP
Salary: £22000 - £26000 per annum + Benefits
Posted: 26 days ago