The table below looks at the statistics for the Senior Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Senior Support Analyst
Rank 755 779 719
Rank change year-on-year
+24 -60
Permanent jobs requiring a Senior Support Analyst 128 128 169
As % of all permanent IT jobs located in the UK 0.12% 0.11% 0.16%
As % of the Job Titles category 0.13% 0.12% 0.16%
Number of salaries quoted 109 120 143
Average salary £39,000 £35,000 £41,750
Average salary % change year-on-year
+11.42% -16.16%
90% offered a salary of more than £32,400 £26,500 £28,850
10% offered a salary of more than £65,000 £65,000 £55,000
UK excluding London average salary £38,000 £34,000 £37,500
% change year-on-year
+11.76% -9.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101039 111103 102972
As % of all permanent IT jobs located in the UK 94.57% 94.62% 94.64%
Number of salaries quoted 82999 91169 85609
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in the UK

Senior Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Salary Trend in the UK

Senior Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Support Analyst over the 3 months to 22 May 2015 within the UK.

Senior Support Analyst Salary Histogram in the UK

Senior Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +36 123 £39,000 +11.42% 9
South East +16 41 £38,000 +8.57% 1
London +37 40 £48,750 +2.63% 2
South West -8 15 £36,500 +9.77% 4
North West +6 10 £38,750 +49.03% 1
Oxfordshire - 10 £32,500 -
Surrey +28 9 £65,000 +111.53%
East of England +19 9 £35,000 +59.09% 1
Brighton +10 9 £38,000 +8.57%
East Sussex +4 9 £38,000 +8.57%
Manchester +20 7 £40,000 +53.84% 1
West Sussex +4 7 £39,000 +30.00%
City of London +23 6 £40,000 -13.51%
Somerset +9 5 £42,500 +30.76% 2
Yorkshire -5 5 - - 1
Hertfordshire - 5 £35,000 - 1
North Yorkshire - 5 - - 1
Harrogate - 5 - -
Banbury - 5 £32,500 -
Crawley -2 4 £39,000 +30.00%
Buckinghamshire - 4 £45,000 - 1
Oxford - 4 £45,000 -
Rickmansworth - 4 £35,000 -
Surbiton - 3 £32,500 -
Merseyside - 3 £32,500 -
Wiltshire - 3 £34,000 -
East Midlands +8 2 £38,500 +48.07%
Northampton +3 2 £38,500 +75.00%
Berkshire +3 2 £37,500 -11.76%
Northamptonshire 0 2 £38,500 +75.00%

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 94 (41.05%) Windows
2 73 (31.88%) Active Directory
3 63 (27.51%) SQL
4 62 (27.07%) ITIL
5 61 (26.64%) Microsoft
6 57 (24.89%) SQL Server
7 49 (21.40%) VMware
8 47 (20.52%) Oracle
9 44 (19.21%) MS Exchange
10 41 (17.90%) Finance
11 39 (17.03%) MS Office
12 37 (16.16%) MS Excel
13 36 (15.72%) Citrix
14 34 (14.85%) VMware Infrastructure
15 32 (13.97%) Cisco
16 25 (10.92%) Mentoring
17 24 (10.48%) Front Office
17 24 (10.48%) Service Delivery
18 23 (10.04%) Linux
18 23 (10.04%) LAN
18 23 (10.04%) SCCM
19 22 (9.61%) Windows Server 2008
19 22 (9.61%) Analytical Skills
19 22 (9.61%) SLA
19 22 (9.61%) Firewall
20 21 (9.17%) DNS
20 21 (9.17%) Microsoft Certification
20 21 (9.17%) Relational Database
21 20 (8.73%) Windows 7
21 20 (8.73%) CRM

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (19.21%) MS Exchange
2 11 (4.80%) Exchange Server 2010
2 11 (4.80%) Exchange Server 2007
3 10 (4.37%) IIS
4 8 (3.49%) SharePoint
5 6 (2.62%) BizTalk Server
6 4 (1.75%) Blackberry Enterprise Server
6 4 (1.75%) Apache
7 3 (1.31%) Tomcat
7 3 (1.31%) WorkSite
8 2 (0.87%) SharePoint 2010
8 2 (0.87%) Exchange Server 2003
8 2 (0.87%) Site Server
9 1 (0.44%) WebLogic
9 1 (0.44%) MTS
9 1 (0.44%) SAS
9 1 (0.44%) Lync
Applications
1 39 (17.03%) MS Office
2 37 (16.16%) MS Excel
3 4 (1.75%) MS PowerPoint
4 3 (1.31%) Photoshop
4 3 (1.31%) Adobe Illustrator
5 2 (0.87%) MS Visio
6 1 (0.44%) MS Project
6 1 (0.44%) Final Cut Pro
Business Applications
1 11 (4.80%) Oracle EBS R12
2 9 (3.93%) Oracle EBS
2 9 (3.93%) Oracle General Ledger
2 9 (3.93%) Oracle Payables
2 9 (3.93%) Oracle Receivables
3 7 (3.06%) SAP MM
3 7 (3.06%) Oracle Assets
4 6 (2.62%) HFM
5 5 (2.18%) thinkFolio
5 5 (2.18%) Markit EDM
6 4 (1.75%) Oracle AGIS
6 4 (1.75%) Oracle Financials
7 2 (0.87%) Dynamics CRM
7 2 (0.87%) Hyperion Planning
8 1 (0.44%) Oracle Applications
8 1 (0.44%) Teamcenter
8 1 (0.44%) LongView
8 1 (0.44%) LatentZero
8 1 (0.44%) Aareon QL
Cloud Services
1 9 (3.93%) Office 365
2 4 (1.75%) SaaS
3 3 (1.31%) Mimecast
4 2 (0.87%) Microsoft Azure
4 2 (0.87%) Amazon AWS
Communications & Networking
1 23 (10.04%) LAN
2 22 (9.61%) Firewall
3 21 (9.17%) DNS
4 18 (7.86%) WAN
4 18 (7.86%) TCP/IP
5 17 (7.42%) VPN
6 16 (6.99%) DHCP
6 16 (6.99%) SAN
7 14 (6.11%) Wireless
8 11 (4.80%) SMTP
9 9 (3.93%) Internet
10 8 (3.49%) Network Security
11 7 (3.06%) Ethernet
11 7 (3.06%) iSCSI
11 7 (3.06%) Wireshark
12 6 (2.62%) SSH
12 6 (2.62%) HTTP
12 6 (2.62%) VoIP
12 6 (2.62%) LDAP
13 5 (2.18%) WLAN
Database & Business Intelligence
1 57 (24.89%) SQL Server
2 21 (9.17%) Relational Database
3 8 (3.49%) SQL Server 2005
3 8 (3.49%) Oracle Reports
4 7 (3.06%) Oracle Database
5 6 (2.62%) RDBMS
6 5 (2.18%) Essbase
6 5 (2.18%) SQL Server 2008
7 4 (1.75%) SQL Server Reporting Services
8 3 (1.31%) Oracle BI EE
8 3 (1.31%) SQL Server 2012
9 1 (0.44%) Crystal Reports
9 1 (0.44%) MS Access
9 1 (0.44%) DTS
9 1 (0.44%) Data Mining
9 1 (0.44%) SQL Server Analysis Services
9 1 (0.44%) Microsoft Analysis Services
9 1 (0.44%) Data Mart
9 1 (0.44%) Amazon RDS
Development Applications
1 7 (3.06%) MSI
2 1 (0.44%) Ant
2 1 (0.44%) JUnit
2 1 (0.44%) Oracle Forms
2 1 (0.44%) RequisitePro
2 1 (0.44%) Maven
2 1 (0.44%) JIRA
2 1 (0.44%) Jenkins
2 1 (0.44%) SQL Server Management Studio (SSMS)
General
1 41 (17.90%) Finance
2 24 (10.48%) Front Office
3 7 (3.06%) Back Office
3 7 (3.06%) Banking
4 5 (2.18%) German Language
4 5 (2.18%) Investment Banking
5 4 (1.75%) Retail
5 4 (1.75%) Legal
6 3 (1.31%) Manufacturing
6 3 (1.31%) Marketing
7 2 (0.87%) Law
8 1 (0.44%) Advertising
8 1 (0.44%) Games
8 1 (0.44%) Telecoms
8 1 (0.44%) Automotive
8 1 (0.44%) Billing
Libraries, Frameworks & Software Standards
1 11 (4.80%) .NET
2 9 (3.93%) WCF
3 8 (3.49%) FIX Protocol
4 7 (3.06%) ASP.NET
4 7 (3.06%) Middleware
5 6 (2.62%) XML
6 4 (1.75%) XSLT
7 3 (1.31%) J2EE
8 2 (0.87%) XMPP
8 2 (0.87%) V-Ray
8 2 (0.87%) X-Windows
9 1 (0.44%) Murex MxML
Miscellaneous
1 22 (9.61%) Analytical Skills
2 14 (6.11%) Hedge funds
2 14 (6.11%) Computer Science
2 14 (6.11%) Blackberry
3 9 (3.93%) Mathematics
4 8 (3.49%) Management Information System
4 8 (3.49%) Fixed Income
4 8 (3.49%) Equities
5 7 (3.06%) User Experience
6 6 (2.62%) Client/Server
7 4 (1.75%) iPhone
8 3 (1.31%) Foreign Exchange (FX)
8 3 (1.31%) Replication
8 3 (1.31%) Video Conferencing
9 2 (0.87%) Statistics
9 2 (0.87%) CCTV
9 2 (0.87%) Data Extraction
10 1 (0.44%) NHS
10 1 (0.44%) PACS
10 1 (0.44%) Social Network
Operating Systems
1 94 (41.05%) Windows
2 23 (10.04%) Linux
3 22 (9.61%) Windows Server 2008
4 20 (8.73%) Windows 7
5 19 (8.30%) Windows Server 2012
6 15 (6.55%) Windows XP
7 13 (5.68%) Windows Server 2003
8 11 (4.80%) UNIX
9 8 (3.49%) Windows 8
10 5 (2.18%) Solaris
11 4 (1.75%) Apple iOS
11 4 (1.75%) Red Hat Enterprise Linux
11 4 (1.75%) Mac OS X
12 3 (1.31%) Android
13 2 (0.87%) Windows Vista
13 2 (0.87%) Windows 2000 Server
13 2 (0.87%) Windows 2000
14 1 (0.44%) Windows NT
Processes & Methodologies
1 62 (27.07%) ITIL
2 25 (10.92%) Mentoring
3 24 (10.48%) Service Delivery
4 20 (8.73%) CRM
5 19 (8.30%) Project Management
6 17 (7.42%) Change Management
6 17 (7.42%) Investment Management
6 17 (7.42%) Incident Management
7 16 (6.99%) Asset Management
8 15 (6.55%) Line Management
9 13 (5.68%) Service Management
9 13 (5.68%) Problem Management
10 12 (5.24%) Change Control
11 9 (3.93%) Electronic Trading
11 9 (3.93%) Data Management
11 9 (3.93%) Software Engineering
12 8 (3.49%) Software Testing
12 8 (3.49%) DRM
13 7 (3.06%) Stakeholder Management
13 7 (3.06%) Security Management
Programming Languages
1 63 (27.51%) SQL
2 20 (8.73%) Java
3 15 (6.55%) T-SQL
4 13 (5.68%) C#
5 11 (4.80%) JavaScript
5 11 (4.80%) PowerShell
6 10 (4.37%) Python
6 10 (4.37%) Perl
7 6 (2.62%) VB.NET
7 6 (2.62%) VBA
8 4 (1.75%) Bash Shell
9 3 (1.31%) C
9 3 (1.31%) C++
9 3 (1.31%) Shell Script
10 2 (0.87%) VBScript
10 2 (0.87%) PL/SQL
Qualifications
1 21 (9.17%) Microsoft Certification
2 18 (7.86%) MCSE
3 17 (7.42%) Degree
4 12 (5.24%) Cisco Certification
4 12 (5.24%) CCNA
5 11 (4.80%) MCP
6 10 (4.37%) ITIL Certification
7 8 (3.49%) VMware Certified Professional (VCP)
7 8 (3.49%) CCNP
8 7 (3.06%) SC Cleared
8 7 (3.06%) DV Cleared
8 7 (3.06%) Security Cleared
9 6 (2.62%) CCSA
9 6 (2.62%) HND
10 5 (2.18%) ITIL Foundation Certificate
11 4 (1.75%) CIMA
11 4 (1.75%) ACCA
11 4 (1.75%) MCSA
11 4 (1.75%) HNC
12 3 (1.31%) CCA
Quality Assurance & Compliance
1 22 (9.61%) SLA
2 3 (1.31%) Sarbanes-Oxley
3 1 (0.44%) ISO 9000
3 1 (0.44%) BS7799
3 1 (0.44%) QA
System Software
1 73 (31.88%) Active Directory
2 34 (14.85%) VMware Infrastructure
3 15 (6.55%) vSphere
4 12 (5.24%) Hyper-V
5 9 (3.93%) IMail Server
6 7 (3.06%) XenApp
6 7 (3.06%) XenDesktop
7 3 (1.31%) Citrix Presentation Server
8 2 (0.87%) VMware ESX
9 1 (0.44%) Terminal Services
9 1 (0.44%) Samba
9 1 (0.44%) Microsoft App-V
9 1 (0.44%) VMware ESXi
Systems Management
1 23 (10.04%) SCCM
2 6 (2.62%) NetBackup
2 6 (2.62%) Backup Exec
2 6 (2.62%) MOM
2 6 (2.62%) Systems Management Server (SMS)
3 5 (2.18%) Oracle Enterprise Manager
3 5 (2.18%) SCOM
4 3 (1.31%) Norton AntiVirus
4 3 (1.31%) WSUS
5 2 (0.87%) Cisco UCCX
5 2 (0.87%) Cisco CUCM
5 2 (0.87%) Puppet
6 1 (0.44%) Control-M
6 1 (0.44%) WhatsUp Gold
6 1 (0.44%) Zenoss
6 1 (0.44%) Business Desktop Deployment
6 1 (0.44%) McAfee ePO
6 1 (0.44%) Windows Intune
6 1 (0.44%) Opscode Chef
6 1 (0.44%) SCSM
Vendors
1 61 (26.64%) Microsoft
2 49 (21.40%) VMware
3 47 (20.52%) Oracle
4 36 (15.72%) Citrix
5 32 (13.97%) Cisco
6 16 (6.99%) HP
7 13 (5.68%) Sophos
8 12 (5.24%) Salesforce.com
8 12 (5.24%) Apple
9 7 (3.06%) SAP
9 7 (3.06%) IBM
9 7 (3.06%) Ariba
9 7 (3.06%) Hyperion
10 6 (2.62%) Sophis
10 6 (2.62%) Red Hat
10 6 (2.62%) Symantec
10 6 (2.62%) Cognos
11 5 (2.18%) Fidessa
11 5 (2.18%) NetApp
12 4 (1.75%) Eloqua
Central London / West End
Westbourne Partners
Salary: From £30,000 to £40,000 per annum
Posted: 5 days ago
York, North Yorkshire
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Salary: £30000 - £45000 per annum + benefits
Posted: 5 days ago
Manchester
Shortlist Recruitment
Salary: £35000 - £40000 per annum + extensive benefits package
Posted: 11 days ago
Luton, Bedford, Dunstable, Leighton Buzzard,...
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Salary: to c£25,000 + share option scheme + bens
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Somerset
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Salary: £40000.00 - £45000.00 per annum + Pension
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Salary: £40-45,000 + Bens
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Bournemouth
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Salary: £40000 - £45000 per annum + competitive
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Gloucestershire
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