The table below looks at the statistics for the Technical Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Manager in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Technical Support Manager
Rank 844 890 889
Rank change year-on-year
+46 -1
Permanent jobs requiring a Technical Support Manager 54 35 28
As % of all permanent IT jobs located in England 0.057% 0.035% 0.029%
As % of the Job Titles category 0.059% 0.036% 0.030%
Number of salaries quoted 51 33 26
Average salary £47,500 £43,500 £55,000
Average salary % change year-on-year
+9.19% -20.90%
90% offered a salary of more than £35,000 £34,700 £36,250
10% offered a salary of more than £67,500 £65,000 £72,500
UK excluding London average salary £45,000 £45,000 £51,250
% change year-on-year
- -12.19%
Technical Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
90807 95908 94217
As % of all permanent IT jobs located in England 96.14% 96.48% 96.30%
Number of salaries quoted 77011 80194 76700
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in England

Technical Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager across the England region.

Technical Support Manager Salary Trend in England

Technical Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Manager across the England region over the 3 months to 9 February 2016.

Technical Support Manager Salary Histogram in England

Technical Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Manager within the England region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +24 32 £50,000 +14.94% 1
South East +16 12 £60,500 +21.00% 2
Yorkshire - 5 £35,000 -
North West - 3 £36,018 - 2
South West -10 1 £30,000 -29.41%
Midlands - 1 £37,500 -
Technical Support Manager
UK

Technical Support Manager
Top 30 Related IT Skills in England

For the 6 months to 9 February 2016, IT jobs across the England region that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title.

1 65 (54.62%) Windows
2 52 (43.70%) ITIL
3 44 (36.97%) Microsoft
4 27 (22.69%) Windows Server 2008
5 26 (21.85%) Degree
6 25 (21.01%) Analytical Skills
7 23 (19.33%) Windows Server
7 23 (19.33%) SQL Server
8 22 (18.49%) SQL
8 22 (18.49%) Finance
9 18 (15.13%) Performance Management
9 18 (15.13%) Windows Server 2012
10 16 (13.45%) IIS
10 16 (13.45%) MS Excel
11 15 (12.61%) Unix
11 15 (12.61%) Management Information System
11 15 (12.61%) Service Management
11 15 (12.61%) Service Delivery
12 14 (11.76%) VMware
12 14 (11.76%) Active Directory
12 14 (11.76%) Mentoring
13 13 (10.92%) DNS
13 13 (10.92%) .NET
13 13 (10.92%) SQL Server 2008
14 12 (10.08%) DHCP
15 11 (9.24%) TCP/IP
15 11 (9.24%) SharePoint
15 11 (9.24%) Microsoft Certification
15 11 (9.24%) MCSE
15 11 (9.24%) Product Management

Technical Support Manager
Top Related IT Skills in England by Category

For the 6 months to 9 February 2016, IT jobs across the England region that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (13.45%) IIS
2 11 (9.24%) SharePoint
3 10 (8.40%) CMS
4 9 (7.56%) SharePoint 2010
5 6 (5.04%) Sitecore CMS
6 5 (4.20%) Exchange Server 2007
6 5 (4.20%) Exchange Server 2010
6 5 (4.20%) MS Exchange
7 2 (1.68%) SAS
8 1 (0.84%) Skype for Business
Applications
1 16 (13.45%) MS Excel
2 9 (7.56%) MS Office
3 4 (3.36%) MS PowerPoint
Business Applications
1 4 (3.36%) Cognos Business Intelligence
2 3 (2.52%) SAP Business One
Cloud Services
1 2 (1.68%) Microsoft Azure
1 2 (1.68%) SaaS
2 1 (0.84%) Amazon AWS
2 1 (0.84%) Amazon S3
2 1 (0.84%) Google Analytics
2 1 (0.84%) Office 365
Communications & Networking
1 13 (10.92%) DNS
2 12 (10.08%) DHCP
3 11 (9.24%) TCP/IP
4 8 (6.72%) SAN
5 6 (5.04%) Broadband
6 5 (4.20%) LAN
6 5 (4.20%) Unified Communications
7 4 (3.36%) Network Security
8 3 (2.52%) MPLS
8 3 (2.52%) VoIP
8 3 (2.52%) WAN
9 2 (1.68%) HTTP
9 2 (1.68%) Internet
9 2 (1.68%) NAS
9 2 (1.68%) VPN
9 2 (1.68%) Wireless
9 2 (1.68%) WLAN
10 1 (0.84%) BGP
10 1 (0.84%) OSPF
10 1 (0.84%) VPLS
Database & Business Intelligence
1 23 (19.33%) SQL Server
2 13 (10.92%) SQL Server 2008
3 5 (4.20%) Oracle Database
3 5 (4.20%) Oracle Database 11g
4 4 (3.36%) Data Warehouse
4 4 (3.36%) Oracle Database 10g
4 4 (3.36%) Oracle Database 12c
4 4 (3.36%) Oracle ODI
4 4 (3.36%) Oracle9i Database
4 4 (3.36%) SQL Server 2005
4 4 (3.36%) SQL Server 2012
4 4 (3.36%) SQL Server 2014
4 4 (3.36%) SQL Server Integration Services
5 3 (2.52%) BusinessObjects
5 3 (2.52%) BusinessObjects XI
5 3 (2.52%) DB2
6 2 (1.68%) SQL Server Reporting Services
7 1 (0.84%) MySQL
7 1 (0.84%) Pentaho
Development Applications
1 4 (3.36%) ERwin
2 2 (1.68%) JIRA
3 1 (0.84%) Git (software)
3 1 (0.84%) Visual Studio
General
1 22 (18.49%) Finance
2 9 (7.56%) Telecoms
3 7 (5.88%) Banking
3 7 (5.88%) Retail
4 5 (4.20%) Financial Institution
5 3 (2.52%) Investment Banking
5 3 (2.52%) Marketing
5 3 (2.52%) Retail Banking
6 2 (1.68%) Manufacturing
7 1 (0.84%) Advertising
7 1 (0.84%) Law
7 1 (0.84%) Publishing
Libraries, Frameworks & Software Standards
1 13 (10.92%) .NET
2 8 (6.72%) HTML
3 7 (5.88%) .NET Framework
4 5 (4.20%) Web Services
5 4 (3.36%) CSS
5 4 (3.36%) Middleware
5 4 (3.36%) Oracle Fusion
5 4 (3.36%) Oracle GoldenGate
6 2 (1.68%) ASP.NET
7 1 (0.84%) FIX Protocol
7 1 (0.84%) J2EE
7 1 (0.84%) XML
Miscellaneous
1 25 (21.01%) Analytical Skills
2 15 (12.61%) Management Information System
3 5 (4.20%) Data Centre
3 5 (4.20%) Informatics
4 3 (2.52%) Statistics
5 2 (1.68%) Derivative
5 2 (1.68%) Driving Licence
6 1 (0.84%) Computer Science
6 1 (0.84%) Enterprise Software
6 1 (0.84%) Equities
6 1 (0.84%) Social Media
Operating Systems
1 65 (54.62%) Windows
2 27 (22.69%) Windows Server 2008
3 23 (19.33%) Windows Server
4 18 (15.13%) Windows Server 2012
5 15 (12.61%) Unix
6 8 (6.72%) Linux
6 8 (6.72%) Mac OS
6 8 (6.72%) NetWare
7 7 (5.88%) Windows 7
8 6 (5.04%) Windows 10
8 6 (5.04%) Windows Server 2003
9 1 (0.84%) Android
9 1 (0.84%) Apple iOS
Processes & Methodologies
1 52 (43.70%) ITIL
2 18 (15.13%) Performance Management
3 15 (12.61%) Service Delivery
3 15 (12.61%) Service Management
4 14 (11.76%) Mentoring
5 11 (9.24%) Incident Management
5 11 (9.24%) Product Management
6 10 (8.40%) Change Management
6 10 (8.40%) PRINCE2
7 9 (7.56%) Coaching
7 9 (7.56%) Configuration Management
8 7 (5.88%) Stakeholder Engagement
9 6 (5.04%) Business Intelligence
9 6 (5.04%) Problem Management
9 6 (5.04%) Workflow
10 5 (4.20%) Continuous Improvement
10 5 (4.20%) Infrastructure Management
10 5 (4.20%) Knowledge Management
11 4 (3.36%) Line Management
11 4 (3.36%) Root Cause Analysis
Programming Languages
1 22 (18.49%) SQL
2 7 (5.88%) JavaScript
3 4 (3.36%) T-SQL
4 3 (2.52%) Java
5 1 (0.84%) C
5 1 (0.84%) C#
5 1 (0.84%) C++
5 1 (0.84%) Perl
Qualifications
1 26 (21.85%) Degree
2 11 (9.24%) MCSE
2 11 (9.24%) Microsoft Certification
3 6 (5.04%) MCP
4 5 (4.20%) VMware Certified Professional (VCP)
5 3 (2.52%) ITIL Certification
6 2 (1.68%) Cisco Certification
6 2 (1.68%) MCITP
7 1 (0.84%) CCNA
7 1 (0.84%) CCNP
7 1 (0.84%) HND
7 1 (0.84%) JNCIA
7 1 (0.84%) JNCIS
Quality Assurance & Compliance
1 8 (6.72%) SLA
2 3 (2.52%) Data Quality
2 3 (2.52%) ISO/IEC 27001
System Software
1 14 (11.76%) Active Directory
2 8 (6.72%) Hyper-V
3 4 (3.36%) Tivoli Workload Scheduler
4 3 (2.52%) Terminal Server
5 2 (1.68%) VMware ESX
5 2 (1.68%) vSphere
6 1 (0.84%) VMware Infrastructure
6 1 (0.84%) VMware Server
Systems Management
1 4 (3.36%) Tivoli
2 3 (2.52%) NetBackup
3 1 (0.84%) Oracle Enterprise Manager
3 1 (0.84%) SCCM
Vendors
1 44 (36.97%) Microsoft
2 14 (11.76%) VMware
3 8 (6.72%) CheckPoint
3 8 (6.72%) Oracle
3 8 (6.72%) Sophos
4 7 (5.88%) Citrix
4 7 (5.88%) Remedy
5 6 (5.04%) Cisco
5 6 (5.04%) EPiServer
5 6 (5.04%) IBM
5 6 (5.04%) OpenText
5 6 (5.04%) Sitecore
6 5 (4.20%) EMC
7 4 (3.36%) Cognos
7 4 (3.36%) Nintex
7 4 (3.36%) SAP
7 4 (3.36%) ServiceNow
8 3 (2.52%) Intel
8 3 (2.52%) Symantec
9 2 (1.68%) Apple
London
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Salary: £50000.00 - £55000.00 per annum
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Salary: £35000 - £40000 per annum + benefits
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