The table below looks at the statistics for the Technical Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Manager in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Technical Support Manager
Rank 814 800 856
Rank change year-on-year
-14 +56
Permanent jobs requiring a Technical Support Manager 63 52 29
As % of all permanent IT jobs located in England 0.058% 0.052% 0.026%
As % of the Job Titles category 0.062% 0.055% 0.028%
Number of salaries quoted 60 45 28
Average salary £48,750 £43,750 £43,750
Average salary % change year-on-year
+11.42% -
90% offered a salary of more than £35,000 £29,400 £35,500
10% offered a salary of more than £70,250 £80,000 £58,250
UK excluding London average salary £40,000 £42,500 £42,500
% change year-on-year
-5.88% -
Technical Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102306 94953 105283
As % of all permanent IT jobs located in England 94.39% 94.21% 95.26%
Number of salaries quoted 83534 79531 90590
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in England

Technical Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager across the England region.

Technical Support Manager Salary Trend in England

Technical Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Manager across the England region over the 3 months to 1 September 2014.

Technical Support Manager Salary Histogram in England

Technical Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Manager within the England region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -3 28 £62,500 +13.63% 2
South East +1 16 £36,000 -22.16% 3
East of England -5 11 £34,250 -23.88% 1
West Midlands 0 4 £47,500 +69.64%
North West -20 2 £61,250 +57.05%
South West -21 1 £55,000 +46.66%
Yorkshire -39 1 £40,000 +23.07% 2
Technical Support Manager
UK

Technical Support Manager
Top 30 Related IT Skills in England

For the 6 months to 1 September 2014, IT jobs across the England region that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title.

1 48 (42.11%) ITIL
2 37 (32.46%) Windows
2 37 (32.46%) Finance
3 33 (28.95%) Microsoft
4 28 (24.56%) SLA
5 22 (19.30%) SQL
6 20 (17.54%) SQL Server
6 20 (17.54%) Service Delivery
7 18 (15.79%) VMware
7 18 (15.79%) SAN
8 17 (14.91%) MS Excel
9 15 (13.16%) Telecoms
9 15 (13.16%) Service Management
9 15 (13.16%) Degree
10 13 (11.40%) Windows XP
10 13 (11.40%) Java
11 12 (10.53%) ITIL Certification
11 12 (10.53%) Performance Management
11 12 (10.53%) Windows Server 2008
12 11 (9.65%) Content Management
12 11 (9.65%) ITSM
13 10 (8.77%) Firewall
13 10 (8.77%) Cisco
13 10 (8.77%) Alfresco
13 10 (8.77%) NAS
13 10 (8.77%) PaaS
13 10 (8.77%) IaaS
14 9 (7.89%) Problem Management
14 9 (7.89%) Active Directory
14 9 (7.89%) Advertising

Technical Support Manager
Top Related IT Skills in England by Category

For the 6 months to 1 September 2014, IT jobs across the England region that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (8.77%) Alfresco
2 5 (4.39%) IIS
2 5 (4.39%) MS Exchange
2 5 (4.39%) SAS
3 3 (2.63%) Oracle Workflow
4 2 (1.75%) WebSphere
4 2 (1.75%) CMS
5 1 (0.88%) Exchange Server 2010
5 1 (0.88%) Blackberry Enterprise Server
5 1 (0.88%) Documentum
Applications
1 17 (14.91%) MS Excel
2 6 (5.26%) MS Office
3 2 (1.75%) MS Project
3 2 (1.75%) MS PowerPoint
Business Applications
1 8 (7.02%) Oracle EBS
2 6 (5.26%) Oracle EBS R12
3 3 (2.63%) Oracle ERP
3 3 (2.63%) Oracle Applications
4 2 (1.75%) HiPortfolio
5 1 (0.88%) Oracle Financials
5 1 (0.88%) SAP SRM
Cloud Services
1 10 (8.77%) PaaS
1 10 (8.77%) IaaS
2 6 (5.26%) SaaS
Communications & Networking
1 18 (15.79%) SAN
2 10 (8.77%) Firewall
2 10 (8.77%) NAS
3 7 (6.14%) DNS
4 5 (4.39%) Wireless
4 5 (4.39%) HTTP
4 5 (4.39%) TCP/IP
5 4 (3.51%) Internet
5 4 (3.51%) LAN
5 4 (3.51%) Wi-Fi
6 3 (2.63%) LTE
6 3 (2.63%) LDAP
6 3 (2.63%) WAN
6 3 (2.63%) SMTP
7 2 (1.75%) DHCP
7 2 (1.75%) GPRS
7 2 (1.75%) GSM
7 2 (1.75%) VoIP
7 2 (1.75%) WLAN
7 2 (1.75%) BGP
Database & Business Intelligence
1 20 (17.54%) SQL Server
2 5 (4.39%) Base SAS
3 4 (3.51%) Oracle Reports
3 4 (3.51%) Oracle Database
4 3 (2.63%) Oracle BI Publisher
4 3 (2.63%) Crystal Reports
4 3 (2.63%) Oracle BI EE
4 3 (2.63%) SQL Server Reporting Services
5 2 (1.75%) Big Data
6 1 (0.88%) Oracle Database 11g
6 1 (0.88%) Oracle Database 10g
Development Applications
1 3 (2.63%) Oracle Forms
General
1 37 (32.46%) Finance
2 15 (13.16%) Telecoms
3 9 (7.89%) Advertising
4 3 (2.63%) Publishing
4 3 (2.63%) French Language
5 2 (1.75%) German Language
5 2 (1.75%) Aerospace
5 2 (1.75%) Billing
5 2 (1.75%) Military
5 2 (1.75%) Banking
5 2 (1.75%) Electronics
6 1 (0.88%) Front Office
6 1 (0.88%) Back Office
6 1 (0.88%) Retail
6 1 (0.88%) Marketing
6 1 (0.88%) Hungarian Language
6 1 (0.88%) Spanish Language
Libraries, Frameworks & Software Standards
1 3 (2.63%) HTML
1 3 (2.63%) Middleware
1 3 (2.63%) Oracle Fusion
2 1 (0.88%) J2EE
2 1 (0.88%) Web Services
Miscellaneous
1 4 (3.51%) Management Information System
2 3 (2.63%) Computer Science
2 3 (2.63%) Learning Management System
2 3 (2.63%) EqualLogic
3 2 (1.75%) Visualisation
3 2 (1.75%) Video Conferencing
3 2 (1.75%) IPTV
3 2 (1.75%) NHS
3 2 (1.75%) Blackberry
3 2 (1.75%) Enterprise Software
4 1 (0.88%) Mainframe
4 1 (0.88%) Thin Client
4 1 (0.88%) Derivative
4 1 (0.88%) Handset
4 1 (0.88%) Clustering
4 1 (0.88%) FMCG
4 1 (0.88%) iSeries
4 1 (0.88%) Fat Client
4 1 (0.88%) Social Media
4 1 (0.88%) Mobile App
Operating Systems
1 37 (32.46%) Windows
2 13 (11.40%) Windows XP
3 12 (10.53%) Windows Server 2008
4 7 (6.14%) Windows 7
4 7 (6.14%) Linux
4 7 (6.14%) Windows Server 2003
5 5 (4.39%) UNIX
6 3 (2.63%) Mac OS X
7 2 (1.75%) Windows Mobile
7 2 (1.75%) Windows Vista
7 2 (1.75%) Windows Server 2012
8 1 (0.88%) Apple iOS
8 1 (0.88%) Android
8 1 (0.88%) Windows 2000
Processes & Methodologies
1 48 (42.11%) ITIL
2 20 (17.54%) Service Delivery
3 15 (13.16%) Service Management
4 12 (10.53%) Performance Management
5 11 (9.65%) ITSM
5 11 (9.65%) Content Management
6 9 (7.89%) Problem Management
7 8 (7.02%) Project Management
7 8 (7.02%) Numerical Analysis
8 6 (5.26%) CRM
8 6 (5.26%) Business Analysis
9 5 (4.39%) Data Management
9 5 (4.39%) ERP
9 5 (4.39%) Validation
9 5 (4.39%) Data Transformation
9 5 (4.39%) Data Reconciliation
9 5 (4.39%) Project Governance
10 4 (3.51%) Root Cause Analysis
10 4 (3.51%) Change Management
10 4 (3.51%) Business Intelligence
Programming Languages
1 22 (19.30%) SQL
2 13 (11.40%) Java
3 3 (2.63%) JavaScript
3 3 (2.63%) Perl
3 3 (2.63%) PL/SQL
3 3 (2.63%) T-SQL
3 3 (2.63%) Shell Script
3 3 (2.63%) Bash Shell
4 1 (0.88%) C
Qualifications
1 15 (13.16%) Degree
2 12 (10.53%) ITIL Certification
3 4 (3.51%) Microsoft Certification
3 4 (3.51%) Security Cleared
4 3 (2.63%) Cisco Certification
4 3 (2.63%) VMware Certified Professional (VCP)
4 3 (2.63%) CCNA
5 2 (1.75%) MCSE
5 2 (1.75%) SC Cleared
6 1 (0.88%) MCP
6 1 (0.88%) MCSA
6 1 (0.88%) CCA
6 1 (0.88%) Citrix Certification
6 1 (0.88%) MCTS
6 1 (0.88%) MCITP
Quality Assurance & Compliance
1 28 (24.56%) SLA
2 5 (4.39%) Data Quality
3 2 (1.75%) PCI DSS
3 2 (1.75%) COBIT
4 1 (0.88%) QA
System Software
1 9 (7.89%) Active Directory
2 5 (4.39%) VMware ESX
3 4 (3.51%) VMware Infrastructure
4 3 (2.63%) ISA Server
4 3 (2.63%) Squid
4 3 (2.63%) qmail
4 3 (2.63%) Postfix
4 3 (2.63%) Sendmail
5 2 (1.75%) vCloud
6 1 (0.88%) Hyper-V
6 1 (0.88%) XenApp
6 1 (0.88%) XenDesktop
6 1 (0.88%) Terminal Services
Systems Management
1 2 (1.75%) Backup Exec
2 1 (0.88%) SCCM
2 1 (0.88%) SCOM
Vendors
1 33 (28.95%) Microsoft
2 18 (15.79%) VMware
3 10 (8.77%) Cisco
4 8 (7.02%) Oracle
5 5 (4.39%) Dell
5 5 (4.39%) Citrix
6 3 (2.63%) Juniper
6 3 (2.63%) NetApp
6 3 (2.63%) IBM
6 3 (2.63%) Yahoo!
6 3 (2.63%) Siebel
7 2 (1.75%) EMC
7 2 (1.75%) McAfee
8 1 (0.88%) Sophos
8 1 (0.88%) Avaya
8 1 (0.88%) Apple
8 1 (0.88%) Symantec
8 1 (0.88%) Remedy
8 1 (0.88%) Murex
8 1 (0.88%) SAP
City, London
Burns Sheehan
Salary: £60000 - £70000 per annum + benefits
Posted: 1 hour ago
Cambridge, Cambridgeshire
EXCELerate
Salary: Up to £35,000 per annum Circa £35k & Corporate Benefits Package
Posted: 3 days ago
Leeds, West Yorkshire
Cathcart Associates Ltd
Salary: £35000 - £48000 per annum + Benefits
Posted: 3 days ago
Abingdon, Oxfordshire
RM Education
Salary: £32k - £40k per annum + 5% bonus
Posted: 5 days ago
Leeds
Cathcart Associates
Salary: £30000 - £50000 per annum
Posted: 10 days ago
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: 11 days ago
Abingdon, Oxfordshire
RM Education
Salary: £32000 - £40000 per annum + 5% bonus
Posted: 20 days ago
City of London
Huxley Associates
Salary: £50000 - £60000 per annum + competitive
Posted: 23 days ago