The table below looks at the statistics for the Technical Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Manager in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Technical Support Manager
Rank 820 841 824
Rank change year-on-year
+21 -17
Permanent jobs requiring a Technical Support Manager 30 17 34
As % of all permanent IT jobs located in England 0.031% 0.017% 0.033%
As % of the Job Titles category 0.032% 0.018% 0.035%
Number of salaries quoted 25 13 25
Average salary £42,500 £55,000 £56,250
Average salary % change year-on-year
-22.72% -2.22%
90% offered a salary of more than £33,100 £36,000 £33,793
10% offered a salary of more than £65,000 £70,000 £79,000
UK excluding London average salary £45,000 £40,000 £55,000
% change year-on-year
+12.50% -27.27%
Technical Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93187 93662 97567
As % of all permanent IT jobs located in England 94.87% 94.48% 94.97%
Number of salaries quoted 77560 76025 83489
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in England

Technical Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager across the England region.

Technical Support Manager Salary Trend in England

Technical Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Manager across the England region over the 3 months to 26 February 2015.

Technical Support Manager Salary Histogram in England

Technical Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Manager within the England region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -11 9 £46,250 +23.33% 1
London -1 6 £34,000 -38.18%
South West - 6 £42,500 - 1
East of England +3 3 £45,000 -22.74%
North West -15 3 - -
West Midlands - 3 £65,000 -
Technical Support Manager
UK

Technical Support Manager
Top 30 Related IT Skills in England

For the 6 months to 26 February 2015, IT jobs across the England region that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title.

1 23 (31.08%) ITIL
2 22 (29.73%) Service Delivery
3 21 (28.38%) Microsoft
4 18 (24.32%) SQL
5 17 (22.97%) Finance
6 16 (21.62%) Windows
7 15 (20.27%) Degree
8 12 (16.22%) UNIX
8 12 (16.22%) Citrix
9 11 (14.86%) MS Excel
10 10 (13.51%) Linux
10 10 (13.51%) SLA
10 10 (13.51%) Active Directory
10 10 (13.51%) VMware
11 9 (12.16%) Service Management
11 9 (12.16%) ITIL Certification
11 9 (12.16%) MS Office
12 8 (10.81%) SQL Server
12 8 (10.81%) Java
12 8 (10.81%) TCP/IP
12 8 (10.81%) Line Management
13 7 (9.46%) Analytical Skills
13 7 (9.46%) Retail
13 7 (9.46%) MS Exchange
13 7 (9.46%) Firewall
14 6 (8.11%) Disaster Recovery
14 6 (8.11%) Stakeholder Management
14 6 (8.11%) LAN
14 6 (8.11%) Numerical Analysis
14 6 (8.11%) Windows Server 2012

Technical Support Manager
Top Related IT Skills in England by Category

For the 6 months to 26 February 2015, IT jobs across the England region that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (9.46%) MS Exchange
2 5 (6.76%) IIS
3 4 (5.41%) SharePoint
4 2 (2.70%) SAS
5 1 (1.35%) nginx
5 1 (1.35%) Apache
Applications
1 11 (14.86%) MS Excel
2 9 (12.16%) MS Office
3 2 (2.70%) MS Project
4 1 (1.35%) MS PowerPoint
Business Applications
1 3 (4.05%) SAP SRM
2 2 (2.70%) Dynamics CRM
Cloud Services
1 1 (1.35%) Office 365
Communications & Networking
1 8 (10.81%) TCP/IP
2 7 (9.46%) Firewall
3 6 (8.11%) LAN
4 5 (6.76%) DNS
5 4 (5.41%) SAN
6 3 (4.05%) SSH
6 3 (4.05%) SMTP
6 3 (4.05%) DHCP
6 3 (4.05%) HTTP
7 2 (2.70%) iSCSI
7 2 (2.70%) PSTN
7 2 (2.70%) WAN
7 2 (2.70%) Intranet
8 1 (1.35%) Telnet
8 1 (1.35%) Network Security
8 1 (1.35%) Wi-Fi
8 1 (1.35%) Wireless
8 1 (1.35%) GPRS
8 1 (1.35%) WLAN
8 1 (1.35%) FTP
Database & Business Intelligence
1 8 (10.81%) SQL Server
2 2 (2.70%) Base SAS
2 2 (2.70%) SQL Server 2008
3 1 (1.35%) Big Data
3 1 (1.35%) MySQL
Development Applications
1 2 (2.70%) QuickTest Pro
1 2 (2.70%) LoadRunner
General
1 17 (22.97%) Finance
2 7 (9.46%) Retail
3 4 (5.41%) Marketing
4 2 (2.70%) French Language
4 2 (2.70%) Telecoms
5 1 (1.35%) Back Office
5 1 (1.35%) Banking
5 1 (1.35%) German Language
5 1 (1.35%) Italian Language
Libraries, Frameworks & Software Standards
1 4 (5.41%) Web Services
2 3 (4.05%) XML
2 3 (4.05%) FIX Protocol
2 3 (4.05%) .NET
Miscellaneous
1 7 (9.46%) Analytical Skills
2 5 (6.76%) Statistics
3 4 (5.41%) Fat Client
3 4 (5.41%) Thin Client
4 3 (4.05%) Clustering
4 3 (4.05%) Mathematics
4 3 (4.05%) Computer Science
5 2 (2.70%) PKI
5 2 (2.70%) Management Information System
5 2 (2.70%) Client/Server
5 2 (2.70%) Foreign Exchange (FX)
5 2 (2.70%) EPoS
5 2 (2.70%) EFT
5 2 (2.70%) NHS
5 2 (2.70%) User Experience
6 1 (1.35%) Spread Betting
6 1 (1.35%) iSeries
6 1 (1.35%) Visualisation
6 1 (1.35%) Performance Metrics
Operating Systems
1 16 (21.62%) Windows
2 12 (16.22%) UNIX
3 10 (13.51%) Linux
4 6 (8.11%) Windows Server 2012
5 5 (6.76%) Windows Server 2008
6 4 (5.41%) Windows 7
7 3 (4.05%) Windows Server 2003
8 2 (2.70%) Mac OS X
8 2 (2.70%) Windows 8
9 1 (1.35%) AIX
9 1 (1.35%) Solaris
9 1 (1.35%) Windows Mobile
9 1 (1.35%) Android
9 1 (1.35%) Red Hat Enterprise Linux
Processes & Methodologies
1 23 (31.08%) ITIL
2 22 (29.73%) Service Delivery
3 9 (12.16%) Service Management
4 8 (10.81%) Line Management
5 6 (8.11%) Numerical Analysis
5 6 (8.11%) Disaster Recovery
5 6 (8.11%) Stakeholder Management
6 5 (6.76%) Incident Management
6 5 (6.76%) CRM
7 4 (5.41%) Time Management
7 4 (5.41%) ITIL V3
8 3 (4.05%) Information Assurance
8 3 (4.05%) Software Testing
8 3 (4.05%) Data Management
8 3 (4.05%) Mentoring
8 3 (4.05%) People Management
8 3 (4.05%) Security Testing
9 2 (2.70%) Data Reconciliation
9 2 (2.70%) Procure-to-pay
9 2 (2.70%) Release Management
Programming Languages
1 18 (24.32%) SQL
2 8 (10.81%) Java
3 4 (5.41%) C#
4 3 (4.05%) Shell Script
5 2 (2.70%) PowerShell
5 2 (2.70%) C
5 2 (2.70%) C++
5 2 (2.70%) Perl
Qualifications
1 15 (20.27%) Degree
2 9 (12.16%) ITIL Certification
3 4 (5.41%) Microsoft Certification
4 2 (2.70%) MCSE
4 2 (2.70%) MCTS
5 1 (1.35%) RHCE
5 1 (1.35%) IBM AIX Certification
5 1 (1.35%) SC Cleared
5 1 (1.35%) Security Cleared
5 1 (1.35%) VCP4
Quality Assurance & Compliance
1 10 (13.51%) SLA
2 2 (2.70%) Data Quality
System Software
1 10 (13.51%) Active Directory
2 4 (5.41%) XenDesktop
3 3 (4.05%) VMware Infrastructure
3 3 (4.05%) VMware ESXi
4 2 (2.70%) XenServer
4 2 (2.70%) Hyper-V
4 2 (2.70%) vSphere
5 1 (1.35%) ISA Server
5 1 (1.35%) VMware ESX
5 1 (1.35%) Postfix
5 1 (1.35%) Sendmail
5 1 (1.35%) XenApp
Systems Management
1 2 (2.70%) SCCM
1 2 (2.70%) HP Quality Center
2 1 (1.35%) WSUS
Vendors
1 21 (28.38%) Microsoft
2 12 (16.22%) Citrix
3 10 (13.51%) VMware
4 5 (6.76%) SAP
5 4 (5.41%) Cisco
6 3 (4.05%) HP
7 2 (2.70%) IBM
8 1 (1.35%) EMC
8 1 (1.35%) NetApp
8 1 (1.35%) Red Hat
8 1 (1.35%) Salesforce.com
8 1 (1.35%) Symantec
8 1 (1.35%) Oracle
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