The table below looks at the statistics for the Technical Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Manager in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Technical Support Manager
Rank 836 834 837
Rank change year-on-year
-2 +3
Permanent jobs requiring a Technical Support Manager 30 30 32
As % of all permanent IT jobs located in England 0.029% 0.029% 0.029%
As % of the Job Titles category 0.030% 0.031% 0.031%
Number of salaries quoted 28 27 21
Average salary £40,000 £50,000 £55,000
Average salary % change year-on-year
-20.00% -9.09%
90% offered a salary of more than £34,250 £36,500 £34,105
10% offered a salary of more than £56,500 £63,500 £64,400
UK excluding London average salary £40,000 £40,000 £42,500
% change year-on-year
- -5.88%
Technical Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99423 96838 103920
As % of all permanent IT jobs located in England 94.66% 94.71% 95.31%
Number of salaries quoted 83438 79404 90243
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in England

Technical Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager across the England region.

Technical Support Manager Salary Trend in England

Technical Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Manager across the England region over the 3 months to 19 December 2014.

Technical Support Manager Salary Histogram in England

Technical Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Manager within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +19 8 £40,000 -27.27%
South East +8 8 £38,000 -24.00% 1
East of England -16 7 £50,000 -25.92% 1
South West -2 3 £37,500 -
North West -6 2 £42,500 +4.93%
West Midlands - 2 £65,000 -
Technical Support Manager
UK

Technical Support Manager
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT jobs across the England region that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title.

1 40 (40.40%) ITIL
2 34 (34.34%) Microsoft
3 32 (32.32%) Finance
4 30 (30.30%) SLA
5 28 (28.28%) Service Delivery
6 22 (22.22%) Windows
7 19 (19.19%) SQL
7 19 (19.19%) ITIL Certification
7 19 (19.19%) VMware
8 17 (17.17%) MS Excel
8 17 (17.17%) Degree
8 17 (17.17%) Line Management
9 15 (15.15%) Java
10 13 (13.13%) Numerical Analysis
11 11 (11.11%) Performance Management
11 11 (11.11%) MS Office
11 11 (11.11%) Citrix
11 11 (11.11%) Windows Server 2008
11 11 (11.11%) SAN
12 10 (10.10%) SQL Server
13 9 (9.09%) Content Management
13 9 (9.09%) Firewall
13 9 (9.09%) UNIX
13 9 (9.09%) Alfresco
13 9 (9.09%) PaaS
13 9 (9.09%) IaaS
13 9 (9.09%) Active Directory
14 8 (8.08%) LAN
14 8 (8.08%) Linux
14 8 (8.08%) Microsoft Certification

Technical Support Manager
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT jobs across the England region that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (9.09%) Alfresco
2 7 (7.07%) SAS
3 5 (5.05%) IIS
3 5 (5.05%) MS Exchange
4 4 (4.04%) SharePoint
5 2 (2.02%) CMS
6 1 (1.01%) nginx
6 1 (1.01%) Exchange Server 2010
6 1 (1.01%) Apache
Applications
1 17 (17.17%) MS Excel
2 11 (11.11%) MS Office
3 4 (4.04%) MS Project
Business Applications
1 4 (4.04%) SAP SRM
2 3 (3.03%) Oracle EBS R12
2 3 (3.03%) Oracle EBS
3 1 (1.01%) Dynamics CRM
Cloud Services
1 9 (9.09%) PaaS
1 9 (9.09%) IaaS
2 1 (1.01%) Office 365
Communications & Networking
1 11 (11.11%) SAN
2 9 (9.09%) Firewall
3 8 (8.08%) LAN
4 7 (7.07%) TCP/IP
5 6 (6.06%) DNS
6 4 (4.04%) WAN
7 3 (3.03%) DHCP
8 2 (2.02%) PSTN
8 2 (2.02%) GPRS
8 2 (2.02%) WLAN
8 2 (2.02%) HTTP
8 2 (2.02%) Intranet
8 2 (2.02%) BGP
8 2 (2.02%) Wireless
8 2 (2.02%) iSCSI
9 1 (1.01%) NAS
9 1 (1.01%) Fibre Channel
9 1 (1.01%) IPsec
9 1 (1.01%) SSH
9 1 (1.01%) Intrusion Detection
Database & Business Intelligence
1 10 (10.10%) SQL Server
2 7 (7.07%) Base SAS
3 3 (3.03%) Oracle Database
4 2 (2.02%) Big Data
5 1 (1.01%) MySQL
5 1 (1.01%) SQL Server 2008
5 1 (1.01%) Crystal Reports
5 1 (1.01%) SQL Server Reporting Services
General
1 32 (32.32%) Finance
2 5 (5.05%) Retail
3 4 (4.04%) Marketing
4 3 (3.03%) Publishing
4 3 (3.03%) Telecoms
5 2 (2.02%) Banking
5 2 (2.02%) French Language
6 1 (1.01%) German Language
Libraries, Frameworks & Software Standards
1 4 (4.04%) Web Services
2 3 (3.03%) .NET
2 3 (3.03%) FIX Protocol
3 1 (1.01%) HTML
3 1 (1.01%) XML
Miscellaneous
1 6 (6.06%) Analytical Skills
2 4 (4.04%) NHS
2 4 (4.04%) Thin Client
2 4 (4.04%) Management Information System
2 4 (4.04%) Computer Science
2 4 (4.04%) Fat Client
3 3 (3.03%) Clustering
3 3 (3.03%) Mathematics
4 2 (2.02%) User Experience
4 2 (2.02%) PKI
4 2 (2.02%) Foreign Exchange (FX)
4 2 (2.02%) EPoS
4 2 (2.02%) EFT
4 2 (2.02%) Visualisation
5 1 (1.01%) Mobile App
5 1 (1.01%) Video Conferencing
5 1 (1.01%) FMCG
5 1 (1.01%) iSeries
5 1 (1.01%) Statistics
5 1 (1.01%) Blackberry
Operating Systems
1 22 (22.22%) Windows
2 11 (11.11%) Windows Server 2008
3 9 (9.09%) UNIX
4 8 (8.08%) Linux
5 6 (6.06%) Windows Server 2012
6 5 (5.05%) Windows Server 2003
7 4 (4.04%) Windows XP
8 3 (3.03%) Windows 7
9 2 (2.02%) Windows Mobile
10 1 (1.01%) Windows Vista
10 1 (1.01%) Android
10 1 (1.01%) Apple iOS
Processes & Methodologies
1 40 (40.40%) ITIL
2 28 (28.28%) Service Delivery
3 17 (17.17%) Line Management
4 13 (13.13%) Numerical Analysis
5 11 (11.11%) Performance Management
6 9 (9.09%) Content Management
7 7 (7.07%) Business Analysis
7 7 (7.07%) Data Management
7 7 (7.07%) Validation
7 7 (7.07%) Disaster Recovery
7 7 (7.07%) Service Management
7 7 (7.07%) Project Governance
7 7 (7.07%) Data Transformation
7 7 (7.07%) Data Reconciliation
8 5 (5.05%) Time Management
8 5 (5.05%) Stakeholder Management
9 4 (4.04%) Project Management
9 4 (4.04%) Incident Management
9 4 (4.04%) CRM
9 4 (4.04%) ITIL V3
Programming Languages
1 19 (19.19%) SQL
2 15 (15.15%) Java
3 4 (4.04%) C#
4 3 (3.03%) C
5 2 (2.02%) PowerShell
5 2 (2.02%) C++
6 1 (1.01%) JavaScript
6 1 (1.01%) T-SQL
Qualifications
1 19 (19.19%) ITIL Certification
2 17 (17.17%) Degree
3 8 (8.08%) Microsoft Certification
4 4 (4.04%) MCSE
5 3 (3.03%) CCNA
5 3 (3.03%) VMware Certified Professional (VCP)
5 3 (3.03%) MCTS
5 3 (3.03%) SC Cleared
5 3 (3.03%) Security Cleared
5 3 (3.03%) Cisco Certification
6 1 (1.01%) MCP
6 1 (1.01%) MCITP
6 1 (1.01%) CCA
6 1 (1.01%) Citrix Certification
6 1 (1.01%) MCSA
Quality Assurance & Compliance
1 30 (30.30%) SLA
2 7 (7.07%) Data Quality
3 2 (2.02%) PCI DSS
4 1 (1.01%) COBIT
4 1 (1.01%) QA
System Software
1 9 (9.09%) Active Directory
2 5 (5.05%) VMware Infrastructure
3 4 (4.04%) XenDesktop
4 3 (3.03%) VMware ESX
4 3 (3.03%) Hyper-V
4 3 (3.03%) VMware ESXi
5 2 (2.02%) vCloud
5 2 (2.02%) vSphere
6 1 (1.01%) Postfix
6 1 (1.01%) Sendmail
6 1 (1.01%) XenApp
Systems Management
1 3 (3.03%) SCCM
2 1 (1.01%) SCOM
2 1 (1.01%) Backup Exec
Vendors
1 34 (34.34%) Microsoft
2 19 (19.19%) VMware
3 11 (11.11%) Citrix
4 7 (7.07%) Cisco
5 4 (4.04%) SAP
5 4 (4.04%) NetApp
6 3 (3.03%) Oracle
7 2 (2.02%) Dell
8 1 (1.01%) EMC
8 1 (1.01%) Google
8 1 (1.01%) IBM
8 1 (1.01%) Apple
8 1 (1.01%) Salesforce.com
8 1 (1.01%) Symantec
8 1 (1.01%) Remedy
8 1 (1.01%) McAfee
8 1 (1.01%) Sophos
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