The table below looks at the statistics for the Technical Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Manager in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Technical Support Manager
Rank 848 817 874
Rank change year-on-year
-31 +57
Permanent jobs requiring a Technical Support Manager 56 54 27
As % of all permanent IT jobs located in the UK 0.048% 0.050% 0.023%
As % of the Job Titles category 0.051% 0.053% 0.024%
Number of salaries quoted 54 49 26
Average salary £52,500 £45,000 £42,500
Average salary % change year-on-year
+16.66% +5.88%
90% offered a salary of more than £35,000 £29,800 £35,250
10% offered a salary of more than £72,500 £80,364 £57,500
UK excluding London average salary £40,500 £42,500 £42,500
% change year-on-year
-4.70% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110590 102435 111475
As % of all permanent IT jobs located in the UK 94.41% 94.25% 95.13%
Number of salaries quoted 89418 84946 95316
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,450 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in the UK

Technical Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager within the UK.

Technical Support Manager Salary Trend in the UK

Technical Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Manager over the 3 months to 22 August 2014 within the UK.

Technical Support Manager Salary Histogram in the UK

Technical Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Manager within the UK over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 56 £52,500 +16.66% 8
London +4 24 £65,000 +23.80% 1
South East -23 13 £38,500 -14.44% 4
East of England +11 11 £34,250 -23.88% 1
Hertfordshire - 8 £33,000 -
Oxfordshire - 7 £36,000 - 4
Stevenage - 7 £32,500 -
City of London -4 6 £68,750 +96.43% 1
Abingdon - 6 £36,000 - 3
West Midlands -5 4 £47,500 +69.64%
North West -30 3 £72,500 +52.63%
Merseyside +6 2 £72,500 +137.70%
Birmingham +5 2 £38,500 +37.50%
Cambridgeshire -2 2 £63,750 +112.50% 1
Surrey -5 2 £53,000 +24.70%
Coventry - 2 £55,000 -
Liverpool - 2 £72,500 -
Guildford +10 1 £41,000 -
Reading 0 1 £50,000 -9.09%
Buckinghamshire -2 1 £43,000 -14.00%
Bedfordshire -8 1 - -
Luton -9 1 - -
Manchester -10 1 £50,000 +5.26%
Berkshire -10 1 £50,000 -9.09%
South West -16 1 £55,000 +46.66% 1
West Sussex - 1 £72,500 -
Welwyn Garden City - 1 £47,500 -
Addlestone - 1 £65,000 -
Beaconsfield - 1 £43,000 -
Oxford - 1 £50,000 - 1

Technical Support Manager
Top 30 Related IT Skills

For the 6 months to 22 August 2014, IT jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title.

1 45 (41.28%) ITIL
2 37 (33.94%) Windows
3 33 (30.28%) Finance
4 31 (28.44%) Microsoft
5 26 (23.85%) SLA
6 21 (19.27%) SQL Server
7 20 (18.35%) SQL
8 17 (15.60%) SAN
8 17 (15.60%) VMware
9 16 (14.68%) Telecoms
9 16 (14.68%) Service Delivery
9 16 (14.68%) MS Excel
10 15 (13.76%) Degree
11 14 (12.84%) Windows XP
12 13 (11.93%) Java
12 13 (11.93%) Service Management
13 12 (11.01%) Performance Management
14 11 (10.09%) Windows Server 2008
14 11 (10.09%) Content Management
14 11 (10.09%) ITSM
14 11 (10.09%) ITIL Certification
14 11 (10.09%) Cisco
15 10 (9.17%) Problem Management
15 10 (9.17%) Alfresco
15 10 (9.17%) NAS
15 10 (9.17%) PaaS
15 10 (9.17%) IaaS
16 9 (8.26%) Firewall
16 9 (8.26%) Advertising
17 8 (7.34%) Oracle EBS

Technical Support Manager
Top Related IT Skills by Category

For the 6 months to 22 August 2014, IT jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (9.17%) Alfresco
2 5 (4.59%) MS Exchange
2 5 (4.59%) IIS
3 4 (3.67%) SAS
4 3 (2.75%) Oracle Workflow
5 2 (1.83%) CMS
5 2 (1.83%) WebSphere
6 1 (0.92%) Exchange Server 2010
6 1 (0.92%) Documentum
6 1 (0.92%) Blackberry Enterprise Server
Applications
1 16 (14.68%) MS Excel
2 5 (4.59%) MS Office
3 2 (1.83%) MS Project
3 2 (1.83%) MS PowerPoint
Business Applications
1 8 (7.34%) Oracle EBS
2 6 (5.50%) Oracle EBS R12
3 3 (2.75%) Oracle ERP
3 3 (2.75%) Oracle Applications
4 2 (1.83%) HiPortfolio
5 1 (0.92%) SAP SRM
5 1 (0.92%) Oracle Financials
Cloud Services
1 10 (9.17%) PaaS
1 10 (9.17%) IaaS
2 7 (6.42%) SaaS
Communications & Networking
1 17 (15.60%) SAN
2 10 (9.17%) NAS
3 9 (8.26%) Firewall
4 6 (5.50%) DNS
5 4 (3.67%) Wireless
5 4 (3.67%) Internet
5 4 (3.67%) HTTP
5 4 (3.67%) TCP/IP
6 3 (2.75%) LTE
6 3 (2.75%) SMTP
6 3 (2.75%) LDAP
6 3 (2.75%) Wi-Fi
7 2 (1.83%) SS7
7 2 (1.83%) SMPP
7 2 (1.83%) BGP
7 2 (1.83%) DHCP
7 2 (1.83%) WAN
7 2 (1.83%) GSM
7 2 (1.83%) LAN
7 2 (1.83%) VoIP
Database & Business Intelligence
1 21 (19.27%) SQL Server
2 4 (3.67%) Oracle Reports
2 4 (3.67%) Base SAS
2 4 (3.67%) Oracle Database
3 3 (2.75%) Oracle BI Publisher
3 3 (2.75%) Oracle BI EE
3 3 (2.75%) SQL Server Reporting Services
3 3 (2.75%) Crystal Reports
4 1 (0.92%) Oracle Database 11g
4 1 (0.92%) Big Data
4 1 (0.92%) Oracle Database 10g
Development Applications
1 3 (2.75%) Oracle Forms
General
1 33 (30.28%) Finance
2 16 (14.68%) Telecoms
3 9 (8.26%) Advertising
4 3 (2.75%) French Language
4 3 (2.75%) Publishing
5 2 (1.83%) Aerospace
5 2 (1.83%) Electronics
5 2 (1.83%) German Language
5 2 (1.83%) Military
5 2 (1.83%) Billing
5 2 (1.83%) Banking
6 1 (0.92%) Hungarian Language
6 1 (0.92%) Spanish Language
6 1 (0.92%) Marketing
6 1 (0.92%) Front Office
6 1 (0.92%) Back Office
Libraries, Frameworks & Software Standards
1 3 (2.75%) Oracle Fusion
1 3 (2.75%) HTML
1 3 (2.75%) Middleware
2 1 (0.92%) Web Services
2 1 (0.92%) J2EE
Miscellaneous
1 4 (3.67%) Management Information System
1 4 (3.67%) Learning Management System
2 3 (2.75%) EqualLogic
2 3 (2.75%) Computer Science
3 2 (1.83%) NHS
3 2 (1.83%) Blackberry
3 2 (1.83%) IPTV
3 2 (1.83%) Video Conferencing
3 2 (1.83%) Enterprise Software
4 1 (0.92%) CMDB
4 1 (0.92%) Mobile App
4 1 (0.92%) Social Media
4 1 (0.92%) Visualisation
4 1 (0.92%) Clustering
4 1 (0.92%) Derivative
4 1 (0.92%) Handset
4 1 (0.92%) APACS
Operating Systems
1 37 (33.94%) Windows
2 14 (12.84%) Windows XP
3 11 (10.09%) Windows Server 2008
4 8 (7.34%) Windows 7
5 7 (6.42%) Linux
6 6 (5.50%) Windows Server 2003
7 5 (4.59%) UNIX
8 4 (3.67%) Mac OS X
9 2 (1.83%) Windows Vista
10 1 (0.92%) Android
10 1 (0.92%) Windows Server 2012
10 1 (0.92%) Apple iOS
10 1 (0.92%) Windows Mobile
10 1 (0.92%) Windows 2000
Processes & Methodologies
1 45 (41.28%) ITIL
2 16 (14.68%) Service Delivery
3 13 (11.93%) Service Management
4 12 (11.01%) Performance Management
5 11 (10.09%) Content Management
5 11 (10.09%) ITSM
6 10 (9.17%) Problem Management
7 7 (6.42%) Project Management
8 6 (5.50%) Numerical Analysis
9 5 (4.59%) Root Cause Analysis
9 5 (4.59%) Business Analysis
9 5 (4.59%) ERP
9 5 (4.59%) CRM
9 5 (4.59%) Change Management
10 4 (3.67%) Data Security
10 4 (3.67%) Validation
10 4 (3.67%) Business Intelligence
10 4 (3.67%) Data Management
10 4 (3.67%) Project Governance
10 4 (3.67%) Data Transformation
Programming Languages
1 20 (18.35%) SQL
2 13 (11.93%) Java
3 3 (2.75%) Bash Shell
3 3 (2.75%) T-SQL
3 3 (2.75%) JavaScript
3 3 (2.75%) Perl
3 3 (2.75%) PL/SQL
3 3 (2.75%) Shell Script
Qualifications
1 15 (13.76%) Degree
2 11 (10.09%) ITIL Certification
3 4 (3.67%) Cisco Certification
3 4 (3.67%) Microsoft Certification
4 3 (2.75%) Security Cleared
4 3 (2.75%) VMware Certified Professional (VCP)
4 3 (2.75%) CCNA
5 2 (1.83%) MCSE
6 1 (0.92%) SC Cleared
6 1 (0.92%) MCTS
6 1 (0.92%) MCITP
6 1 (0.92%) CCIE
6 1 (0.92%) CCNP
6 1 (0.92%) CCA
6 1 (0.92%) Citrix Certification
6 1 (0.92%) MCSA
6 1 (0.92%) MCP
Quality Assurance & Compliance
1 26 (23.85%) SLA
2 4 (3.67%) Data Quality
3 2 (1.83%) COBIT
3 2 (1.83%) PCI DSS
4 1 (0.92%) QA
System Software
1 8 (7.34%) Active Directory
2 5 (4.59%) VMware ESX
3 4 (3.67%) VMware Infrastructure
4 3 (2.75%) qmail
4 3 (2.75%) Postfix
4 3 (2.75%) Sendmail
4 3 (2.75%) Squid
4 3 (2.75%) ISA Server
5 2 (1.83%) vCloud
6 1 (0.92%) Hyper-V
6 1 (0.92%) XenApp
6 1 (0.92%) Terminal Services
Systems Management
1 2 (1.83%) Backup Exec
2 1 (0.92%) SCCM
2 1 (0.92%) SCOM
Vendors
1 31 (28.44%) Microsoft
2 17 (15.60%) VMware
3 11 (10.09%) Cisco
4 8 (7.34%) Oracle
5 5 (4.59%) Dell
6 4 (3.67%) Yahoo!
7 3 (2.75%) Citrix
7 3 (2.75%) Siebel
7 3 (2.75%) Juniper
8 2 (1.83%) McAfee
8 2 (1.83%) IBM
8 2 (1.83%) EMC
8 2 (1.83%) NetApp
9 1 (0.92%) Zoho
9 1 (0.92%) Blue Coat
9 1 (0.92%) Google
9 1 (0.92%) Apple
9 1 (0.92%) Avaya
9 1 (0.92%) Murex
9 1 (0.92%) SAP
Cambridge, Cambridgeshire
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Salary: Up to £35,000 per annum Circa £35k & Corporate Benefits Package
Posted: 2 hours ago
Oxford, Oxfordshire
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Salary: Up to £50,000 per annum
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Leeds, West Yorkshire
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Salary: £30000 - £50000 per annum
Posted: 23 hours ago
Abingdon, Oxfordshire
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Salary: £35000 - £45000 per annum + 5% bonus
Posted: Yesterday
Abingdon, Oxfordshire
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Salary: £32k - £40k per annum + 5% bonus
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Bath
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Salary: £40000 - £45000 per annum + Benefits, pension etc.
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Abingdon, Oxfordshire
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Salary: £32000 - £40000 per annum + 5% bonus
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City of London
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Salary: £50000 - £60000 per annum + competitive
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