The table below looks at the statistics for the Technical Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Manager in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Technical Support Manager
Rank 830 837 848
Rank change year-on-year
+7 +11
Permanent jobs requiring a Technical Support Manager 66 44 39
As % of all permanent IT jobs located in the UK 0.058% 0.040% 0.035%
As % of the Job Titles category 0.061% 0.043% 0.036%
Number of salaries quoted 63 35 31
Average salary £40,000 £47,500 £42,500
Average salary % change year-on-year
-15.78% +11.76%
90% offered a salary of more than £36,000 £33,000 £35,500
10% offered a salary of more than £60,000 £61,000 £60,000
UK excluding London average salary £40,000 £42,000 £38,500
% change year-on-year
-4.76% +9.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107752 102864 107643
As % of all permanent IT jobs located in the UK 94.55% 94.57% 95.26%
Number of salaries quoted 88108 85518 91703
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in the UK

Technical Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager within the UK.

Technical Support Manager Salary Trend in the UK

Technical Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Manager over the 3 months to 24 October 2014 within the UK.

Technical Support Manager Salary Histogram in the UK

Technical Support Manager
Top 28 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Manager within the UK over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +18 65 £40,000 -20.00% 4
London +36 28 £55,000 +4.76% 1
South East 0 22 £36,000 -34.54% 1
Oxfordshire - 18 £36,000 -
Abingdon - 12 £36,000 -
City of London +27 9 £57,500 +30.68%
West Midlands -13 6 £38,750 +38.39%
East of England -20 5 £50,000 +2.56%
Birmingham - 5 £37,500 -
Cambridgeshire +5 4 £50,000 +2.56%
Cambridge -5 4 £50,000 -25.92%
Thame - 4 £35,000 -
North West -24 2 £42,500 +8.97% 2
West Yorkshire - 2 £40,750 -
Yorkshire - 2 £40,750 -
Leeds - 2 £40,750 -
Hampshire - 2 £36,750 - 1
Manchester - 2 £42,500 - 2
Oxford - 2 £50,000 -
Buckinghamshire -4 1 £43,000 -14.00%
Hertfordshire -19 1 £40,000 -
Surrey - 1 £37,500 -
Beaconsfield - 1 £43,000 -
Southampton - 1 £38,500 - 1
St Albans - 1 £40,000 -
Coventry - 1 £55,000 -
Guildford - 1 £37,500 -
Farnborough - 1 £35,000 -

Technical Support Manager
Top 30 Related IT Skills

For the 6 months to 24 October 2014, IT jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title.

1 52 (42.28%) ITIL
2 39 (31.71%) Finance
3 37 (30.08%) Microsoft
4 35 (28.46%) Windows
5 29 (23.58%) SLA
6 25 (20.33%) Service Delivery
7 23 (18.70%) SQL
7 23 (18.70%) VMware
8 20 (16.26%) ITIL Certification
8 20 (16.26%) Line Management
9 19 (15.45%) Degree
10 18 (14.63%) SQL Server
11 17 (13.82%) MS Excel
11 17 (13.82%) SAN
12 15 (12.20%) Java
13 13 (10.57%) Numerical Analysis
13 13 (10.57%) Windows Server 2008
14 12 (9.76%) Performance Management
14 12 (9.76%) MS Office
14 12 (9.76%) Service Management
14 12 (9.76%) Telecoms
15 11 (8.94%) Windows XP
15 11 (8.94%) Citrix
16 10 (8.13%) Linux
16 10 (8.13%) Alfresco
16 10 (8.13%) PaaS
16 10 (8.13%) Content Management
16 10 (8.13%) IaaS
17 9 (7.32%) Active Directory
17 9 (7.32%) Cisco

Technical Support Manager
Top Related IT Skills by Category

For the 6 months to 24 October 2014, IT jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (8.13%) Alfresco
2 7 (5.69%) SAS
3 4 (3.25%) MS Exchange
4 2 (1.63%) SharePoint
4 2 (1.63%) IIS
4 2 (1.63%) CMS
4 2 (1.63%) Oracle Workflow
5 1 (0.81%) WebSphere
5 1 (0.81%) Apache
5 1 (0.81%) nginx
5 1 (0.81%) Exchange Server 2010
Applications
1 17 (13.82%) MS Excel
2 12 (9.76%) MS Office
3 4 (3.25%) MS Project
4 2 (1.63%) MS PowerPoint
Business Applications
1 7 (5.69%) Oracle EBS
2 5 (4.07%) Oracle EBS R12
3 4 (3.25%) SAP SRM
4 2 (1.63%) Oracle ERP
4 2 (1.63%) Oracle Applications
5 1 (0.81%) Oracle Financials
Cloud Services
1 10 (8.13%) PaaS
1 10 (8.13%) IaaS
2 3 (2.44%) SaaS
Communications & Networking
1 17 (13.82%) SAN
2 9 (7.32%) Firewall
3 8 (6.50%) LAN
4 7 (5.69%) DNS
5 6 (4.88%) NAS
6 5 (4.07%) Wireless
6 5 (4.07%) HTTP
6 5 (4.07%) TCP/IP
7 4 (3.25%) Internet
7 4 (3.25%) WAN
7 4 (3.25%) SMTP
7 4 (3.25%) Wi-Fi
8 3 (2.44%) LTE
8 3 (2.44%) LDAP
9 2 (1.63%) GPRS
9 2 (1.63%) GSM
9 2 (1.63%) Intranet
9 2 (1.63%) PSTN
9 2 (1.63%) VoIP
9 2 (1.63%) WLAN
Database & Business Intelligence
1 18 (14.63%) SQL Server
2 7 (5.69%) Base SAS
3 4 (3.25%) Oracle Database
4 3 (2.44%) Oracle Reports
5 2 (1.63%) Crystal Reports
5 2 (1.63%) Oracle BI EE
5 2 (1.63%) Big Data
5 2 (1.63%) SQL Server Reporting Services
5 2 (1.63%) Oracle BI Publisher
6 1 (0.81%) MySQL
6 1 (0.81%) Oracle Database 11g
6 1 (0.81%) Oracle Database 10g
Development Applications
1 2 (1.63%) Oracle Forms
General
1 39 (31.71%) Finance
2 12 (9.76%) Telecoms
3 5 (4.07%) Retail
3 5 (4.07%) Advertising
4 4 (3.25%) Marketing
4 4 (3.25%) French Language
5 3 (2.44%) German Language
5 3 (2.44%) Publishing
6 2 (1.63%) Military
6 2 (1.63%) Banking
6 2 (1.63%) Aerospace
6 2 (1.63%) Electronics
6 2 (1.63%) Billing
7 1 (0.81%) Back Office
Libraries, Frameworks & Software Standards
1 5 (4.07%) Web Services
2 2 (1.63%) HTML
2 2 (1.63%) .NET
2 2 (1.63%) Middleware
2 2 (1.63%) FIX Protocol
2 2 (1.63%) Oracle Fusion
3 1 (0.81%) XML
Miscellaneous
1 5 (4.07%) Analytical Skills
2 4 (3.25%) NHS
2 4 (3.25%) Thin Client
2 4 (3.25%) Fat Client
2 4 (3.25%) Computer Science
3 3 (2.44%) EqualLogic
3 3 (2.44%) Management Information System
4 2 (1.63%) EPoS
4 2 (1.63%) EFT
4 2 (1.63%) Blackberry
4 2 (1.63%) Mobile App
4 2 (1.63%) Video Conferencing
4 2 (1.63%) Visualisation
5 1 (0.81%) FMCG
5 1 (0.81%) iSeries
5 1 (0.81%) CMDB
5 1 (0.81%) Mainframe
5 1 (0.81%) Clustering
5 1 (0.81%) Mathematics
Operating Systems
1 35 (28.46%) Windows
2 13 (10.57%) Windows Server 2008
3 11 (8.94%) Windows XP
4 10 (8.13%) Linux
5 7 (5.69%) UNIX
5 7 (5.69%) Windows Server 2003
6 6 (4.88%) Windows Server 2012
7 5 (4.07%) Windows 7
8 2 (1.63%) Apple iOS
8 2 (1.63%) Windows Mobile
8 2 (1.63%) Android
9 1 (0.81%) Windows Vista
Processes & Methodologies
1 52 (42.28%) ITIL
2 25 (20.33%) Service Delivery
3 20 (16.26%) Line Management
4 13 (10.57%) Numerical Analysis
5 12 (9.76%) Performance Management
5 12 (9.76%) Service Management
6 10 (8.13%) Content Management
7 8 (6.50%) Business Analysis
8 7 (5.69%) Data Management
8 7 (5.69%) Validation
8 7 (5.69%) Disaster Recovery
8 7 (5.69%) Project Governance
8 7 (5.69%) Data Transformation
8 7 (5.69%) Data Reconciliation
9 6 (4.88%) Problem Management
9 6 (4.88%) Project Management
10 5 (4.07%) CRM
10 5 (4.07%) ITSM
10 5 (4.07%) Stakeholder Management
11 4 (3.25%) Incident Management
Programming Languages
1 23 (18.70%) SQL
2 15 (12.20%) Java
3 3 (2.44%) C#
3 3 (2.44%) Perl
3 3 (2.44%) Shell Script
3 3 (2.44%) Bash Shell
4 2 (1.63%) C
4 2 (1.63%) PL/SQL
4 2 (1.63%) T-SQL
4 2 (1.63%) JavaScript
5 1 (0.81%) C++
Qualifications
1 20 (16.26%) ITIL Certification
2 19 (15.45%) Degree
3 8 (6.50%) Microsoft Certification
4 5 (4.07%) Security Cleared
5 4 (3.25%) MCSE
6 3 (2.44%) CCNA
6 3 (2.44%) VMware Certified Professional (VCP)
6 3 (2.44%) MCTS
6 3 (2.44%) SC Cleared
6 3 (2.44%) Cisco Certification
7 1 (0.81%) MCP
7 1 (0.81%) MCITP
7 1 (0.81%) CCA
7 1 (0.81%) Citrix Certification
7 1 (0.81%) MCSA
Quality Assurance & Compliance
1 29 (23.58%) SLA
2 7 (5.69%) Data Quality
3 2 (1.63%) COBIT
3 2 (1.63%) QA
3 2 (1.63%) PCI DSS
System Software
1 9 (7.32%) Active Directory
2 6 (4.88%) VMware ESX
3 4 (3.25%) VMware Infrastructure
3 4 (3.25%) Postfix
3 4 (3.25%) Sendmail
3 4 (3.25%) XenDesktop
4 3 (2.44%) qmail
4 3 (2.44%) Squid
4 3 (2.44%) ISA Server
5 2 (1.63%) vCloud
6 1 (0.81%) VMware ESXi
6 1 (0.81%) XenApp
6 1 (0.81%) Hyper-V
Systems Management
1 1 (0.81%) Backup Exec
1 1 (0.81%) SCCM
1 1 (0.81%) SCOM
Vendors
1 37 (30.08%) Microsoft
2 23 (18.70%) VMware
3 11 (8.94%) Citrix
4 9 (7.32%) Cisco
5 7 (5.69%) Oracle
6 5 (4.07%) Dell
7 4 (3.25%) SAP
7 4 (3.25%) NetApp
8 3 (2.44%) Juniper
9 2 (1.63%) Siebel
9 2 (1.63%) IBM
9 2 (1.63%) Apple
9 2 (1.63%) Google
10 1 (0.81%) Symantec
10 1 (0.81%) Remedy
10 1 (0.81%) McAfee
10 1 (0.81%) Sophos
10 1 (0.81%) EMC
London
Conspicuous
Salary: From £35,000 to £45,000 per annum
Posted: 3 days ago
Manchester
Greywood Associates Limited
Salary: £40000 - £45000 per annum + bens
Posted: 17 days ago
Manchester
Adria Solutions Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 18 days ago
Southampton
Recruitment Revolution Limited
Salary: £31,500 - £45,500 + Awesome Benefits Package
Posted: 26 days ago