The table below looks at the statistics for the Technical Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Manager in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Technical Support Manager
Rank 846 875 839
Rank change year-on-year
+29 -36
Permanent jobs requiring a Technical Support Manager 35 17 34
As % of all permanent IT jobs located in the UK 0.033% 0.016% 0.032%
As % of the Job Titles category 0.034% 0.017% 0.033%
Number of salaries quoted 28 13 25
Average salary £43,750 £55,000 £56,250
Average salary % change year-on-year
-20.45% -2.22%
90% offered a salary of more than £33,550 £36,000 £40,650
10% offered a salary of more than £65,000 £70,000 £79,000
UK excluding London average salary £45,000 £40,000 £55,000
% change year-on-year
+12.50% -27.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101499 99519 101734
As % of all permanent IT jobs located in the UK 94.83% 94.46% 94.93%
Number of salaries quoted 83699 79930 86037
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in the UK

Technical Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager within the UK.

Technical Support Manager Salary Trend in the UK

Technical Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Manager over the 3 months to 27 February 2015 within the UK.

Technical Support Manager Salary Histogram in the UK

Technical Support Manager
Top 28 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Manager within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +9 32 £42,500 -22.72% 2
South East -7 10 £46,250 +23.33% 1
South West - 7 £42,500 - 1
London +12 6 £34,000 -38.18%
Somerset - 5 £42,500 - 1
Buckinghamshire - 4 £41,250 -
Milton Keynes - 4 £41,250 -
Manchester +1 3 - -
East of England -2 3 £45,000 -22.74%
North West -7 3 - -
West Midlands - 3 £65,000 -
Scotland - 3 £53,000 -
Dundee - 3 £53,000 -
Birmingham - 3 £65,000 -
Cambridgeshire +3 2 £45,000 -45.45%
Cambridge 0 2 £45,000 -45.45%
Surrey - 2 £62,500 -
Sussex - 2 - - 1
Staines - 2 £62,500 -
City of London +2 1 - -
Essex -11 1 £32,500 -4.41%
Middlesex - 1 £50,000 -
Wiltshire - 1 £37,500 -
Colchester - 1 £32,500 -
Bristol - 1 £45,000 -
Reading - 1 £70,000 -
Swindon - 1 £37,500 -
Berkshire - 1 £70,000 -

Technical Support Manager
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title.

1 23 (29.87%) Service Delivery
2 22 (28.57%) ITIL
2 22 (28.57%) Microsoft
3 19 (24.68%) SQL
3 19 (24.68%) Windows
4 16 (20.78%) Finance
5 14 (18.18%) Degree
6 12 (15.58%) UNIX
7 11 (14.29%) Linux
7 11 (14.29%) MS Excel
7 11 (14.29%) Citrix
8 10 (12.99%) SLA
8 10 (12.99%) VMware
9 9 (11.69%) Service Management
9 9 (11.69%) Active Directory
9 9 (11.69%) ITIL Certification
10 8 (10.39%) MS Office
10 8 (10.39%) Java
10 8 (10.39%) Retail
10 8 (10.39%) Line Management
11 7 (9.09%) Analytical Skills
11 7 (9.09%) SQL Server
11 7 (9.09%) CRM
11 7 (9.09%) MS Exchange
11 7 (9.09%) TCP/IP
12 6 (7.79%) DNS
12 6 (7.79%) Firewall
12 6 (7.79%) Windows Server 2012
12 6 (7.79%) Statistics
12 6 (7.79%) Numerical Analysis

Technical Support Manager
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (9.09%) MS Exchange
2 4 (5.19%) IIS
2 4 (5.19%) SharePoint
3 2 (2.60%) SAS
4 1 (1.30%) nginx
4 1 (1.30%) Apache
Applications
1 11 (14.29%) MS Excel
2 8 (10.39%) MS Office
3 2 (2.60%) MS Project
4 1 (1.30%) MS PowerPoint
Business Applications
1 3 (3.90%) SAP SRM
2 2 (2.60%) Dynamics CRM
Cloud Services
1 1 (1.30%) Office 365
Communications & Networking
1 7 (9.09%) TCP/IP
2 6 (7.79%) DNS
2 6 (7.79%) Firewall
3 5 (6.49%) LAN
3 5 (6.49%) SMTP
4 4 (5.19%) SAN
4 4 (5.19%) HTTP
5 3 (3.90%) SSH
5 3 (3.90%) Internet
5 3 (3.90%) DHCP
6 2 (2.60%) PSTN
6 2 (2.60%) WAN
6 2 (2.60%) Intranet
6 2 (2.60%) iSCSI
7 1 (1.30%) Network Security
7 1 (1.30%) Telnet
7 1 (1.30%) Wi-Fi
7 1 (1.30%) VPN
7 1 (1.30%) FTP
Database & Business Intelligence
1 7 (9.09%) SQL Server
2 2 (2.60%) Base SAS
2 2 (2.60%) SQL Server 2008
3 1 (1.30%) Data Mining
3 1 (1.30%) MySQL
Development Applications
1 2 (2.60%) QuickTest Pro
1 2 (2.60%) LoadRunner
General
1 16 (20.78%) Finance
2 8 (10.39%) Retail
3 4 (5.19%) Marketing
4 2 (2.60%) French Language
4 2 (2.60%) Telecoms
5 1 (1.30%) Back Office
5 1 (1.30%) Banking
5 1 (1.30%) German Language
5 1 (1.30%) Italian Language
Libraries, Frameworks & Software Standards
1 4 (5.19%) Web Services
2 3 (3.90%) XML
2 3 (3.90%) FIX Protocol
2 3 (3.90%) .NET
3 1 (1.30%) COM
Miscellaneous
1 7 (9.09%) Analytical Skills
2 6 (7.79%) Statistics
3 3 (3.90%) Mathematics
3 3 (3.90%) Computer Science
3 3 (3.90%) Fat Client
3 3 (3.90%) Thin Client
3 3 (3.90%) Clustering
4 2 (2.60%) PKI
4 2 (2.60%) Client/Server
4 2 (2.60%) Foreign Exchange (FX)
4 2 (2.60%) EPoS
4 2 (2.60%) EFT
4 2 (2.60%) NHS
4 2 (2.60%) Management Information System
4 2 (2.60%) User Experience
5 1 (1.30%) Spread Betting
5 1 (1.30%) iSeries
5 1 (1.30%) Mobile App
5 1 (1.30%) Blackberry
5 1 (1.30%) Performance Metrics
Operating Systems
1 19 (24.68%) Windows
2 12 (15.58%) UNIX
3 11 (14.29%) Linux
4 6 (7.79%) Windows Server 2012
5 4 (5.19%) Windows 7
5 4 (5.19%) Windows Server 2008
6 3 (3.90%) Android
7 2 (2.60%) Mac OS X
7 2 (2.60%) Windows Server 2003
7 2 (2.60%) Windows 8
8 1 (1.30%) Apple iOS
8 1 (1.30%) AIX
8 1 (1.30%) Solaris
8 1 (1.30%) Red Hat Enterprise Linux
Processes & Methodologies
1 23 (29.87%) Service Delivery
2 22 (28.57%) ITIL
3 9 (11.69%) Service Management
4 8 (10.39%) Line Management
5 7 (9.09%) CRM
6 6 (7.79%) Numerical Analysis
7 5 (6.49%) Disaster Recovery
7 5 (6.49%) Stakeholder Management
8 4 (5.19%) Incident Management
8 4 (5.19%) Time Management
8 4 (5.19%) ITIL V3
9 3 (3.90%) Information Assurance
9 3 (3.90%) Release Management
9 3 (3.90%) Security Testing
9 3 (3.90%) Software Testing
9 3 (3.90%) Data Management
9 3 (3.90%) Mentoring
9 3 (3.90%) People Management
10 2 (2.60%) SWOT Analysis
10 2 (2.60%) Data Transformation
Programming Languages
1 19 (24.68%) SQL
2 8 (10.39%) Java
3 4 (5.19%) C#
4 3 (3.90%) Shell Script
5 2 (2.60%) PowerShell
5 2 (2.60%) C
5 2 (2.60%) C++
5 2 (2.60%) Perl
Qualifications
1 14 (18.18%) Degree
2 9 (11.69%) ITIL Certification
3 4 (5.19%) Microsoft Certification
4 2 (2.60%) MCSE
4 2 (2.60%) MCTS
5 1 (1.30%) RHCE
5 1 (1.30%) IBM AIX Certification
5 1 (1.30%) SC Cleared
5 1 (1.30%) Security Cleared
5 1 (1.30%) VCP4
Quality Assurance & Compliance
1 10 (12.99%) SLA
2 2 (2.60%) Data Quality
3 1 (1.30%) QA
System Software
1 9 (11.69%) Active Directory
2 3 (3.90%) XenDesktop
2 3 (3.90%) VMware Infrastructure
2 3 (3.90%) VMware ESXi
3 2 (2.60%) XenServer
3 2 (2.60%) Hyper-V
3 2 (2.60%) vSphere
4 1 (1.30%) ISA Server
4 1 (1.30%) VMware ESX
4 1 (1.30%) Postfix
4 1 (1.30%) Sendmail
4 1 (1.30%) XenApp
Systems Management
1 2 (2.60%) SCCM
1 2 (2.60%) HP Quality Center
2 1 (1.30%) WSUS
Vendors
1 22 (28.57%) Microsoft
2 11 (14.29%) Citrix
3 10 (12.99%) VMware
4 5 (6.49%) SAP
5 4 (5.19%) Cisco
6 3 (3.90%) HP
7 2 (2.60%) IBM
7 2 (2.60%) Salesforce.com
8 1 (1.30%) Symantec
8 1 (1.30%) Google
8 1 (1.30%) Oracle
8 1 (1.30%) EMC
8 1 (1.30%) NetApp
8 1 (1.30%) Red Hat
8 1 (1.30%) Apple
Somerset
Tank Recruitment
Salary: £35000 - £50000 per annum + benefits
Posted: 4 days ago
Newhaven, Sussex
Cash Bases Ltd
Posted: 10 days ago