The table below looks at the statistics for the Technical Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Manager in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support Manager
Rank 843 854 834
Rank change year-on-year
+11 -20
Permanent jobs requiring a Technical Support Manager 40 53 53
As % of all permanent IT jobs located in the UK 0.037% 0.045% 0.049%
As % of the Job Titles category 0.040% 0.048% 0.051%
Number of salaries quoted 31 43 50
Average salary £42,500 £50,000 £42,500
Average salary % change year-on-year
-15.00% +17.64%
90% offered a salary of more than £32,500 £32,800 £36,300
10% offered a salary of more than £65,000 £72,500 £83,644
UK excluding London average salary £40,500 £50,000 £42,500
% change year-on-year
-19.00% +17.64%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101039 111103 102972
As % of all permanent IT jobs located in the UK 94.57% 94.62% 94.64%
Number of salaries quoted 82999 91169 85609
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in the UK

Technical Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager within the UK.

Technical Support Manager Salary Trend in the UK

Technical Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Manager over the 3 months to 22 May 2015 within the UK.

Technical Support Manager Salary Histogram in the UK

Technical Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Manager within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +18 34 £45,000 -10.00% 4
South East +8 17 £47,500 -34.48% 2
South West -14 6 £40,000 -17.94%
Wales - 6 £37,500 -
South Wales - 6 £37,500 -
London +36 5 £77,500 +24.00%
Manchester - 5 £42,000 - 1
North West - 5 £42,000 - 1
Buckinghamshire 0 4 £47,500 +26.66% 2
Cwmbran - 4 £36,250 -
Somerset - 4 £41,250 -
Sussex - 4 - -
Torfaen - 4 £36,250 -
Brighton - 3 £30,000 -
East Sussex - 3 £30,000 -
Berkshire 0 2 £60,000 +14.28%
Bristol -4 2 £40,000 -23.80%
Beaconsfield - 2 £46,250 -
Hampshire - 2 £45,000 -
Farnborough - 2 £45,000 -
City of London +35 1 £32,500 -45.83%
East Midlands - 1 £47,500 -
Surrey - 1 £65,000 -
Nottinghamshire - 1 £47,500 -
Oxfordshire - 1 £55,000 -
Cardiff - 1 £37,500 -
Milton Keynes - 1 - - 2
Newport - 1 £40,000 -
Nottingham - 1 £47,500 -
Oxford - 1 £55,000 -

Technical Support Manager
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title.

1 20 (27.78%) Service Delivery
1 20 (27.78%) Windows
2 16 (22.22%) SQL
2 16 (22.22%) Microsoft
3 15 (20.83%) SLA
4 12 (16.67%) ITIL
4 12 (16.67%) Linux
5 11 (15.28%) Mentoring
6 10 (13.89%) Service Management
7 9 (12.50%) Retail
7 9 (12.50%) MS Excel
7 9 (12.50%) UNIX
7 9 (12.50%) Active Directory
7 9 (12.50%) Degree
8 8 (11.11%) Statistics
8 8 (11.11%) Coaching
8 8 (11.11%) Analytical Skills
9 7 (9.72%) SaaS
9 7 (9.72%) CRM
9 7 (9.72%) MS Exchange
9 7 (9.72%) TCP/IP
9 7 (9.72%) Finance
10 6 (8.33%) Firewall
10 6 (8.33%) Cisco
10 6 (8.33%) Project Management
11 5 (6.94%) Android
11 5 (6.94%) DNS
11 5 (6.94%) Citrix
11 5 (6.94%) IIS
11 5 (6.94%) Management Information System

Technical Support Manager
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (9.72%) MS Exchange
2 5 (6.94%) IIS
3 2 (2.78%) SharePoint
Applications
1 9 (12.50%) MS Excel
2 2 (2.78%) MS Office
2 2 (2.78%) MS PowerPoint
Business Applications
1 2 (2.78%) Dynamics CRM
1 2 (2.78%) BusinessWare
2 1 (1.39%) assyst
Cloud Services
1 7 (9.72%) SaaS
2 1 (1.39%) Microsoft Azure
2 1 (1.39%) Amazon AWS
2 1 (1.39%) Office 365
Communications & Networking
1 7 (9.72%) TCP/IP
2 6 (8.33%) Firewall
3 5 (6.94%) DNS
4 4 (5.56%) SMTP
4 4 (5.56%) HTTP
4 4 (5.56%) Internet
5 3 (4.17%) Unified Communications
5 3 (4.17%) DHCP
6 2 (2.78%) SSH
6 2 (2.78%) SAN
6 2 (2.78%) iSCSI
7 1 (1.39%) NAS
7 1 (1.39%) Network Security
7 1 (1.39%) MPLS
7 1 (1.39%) Ethernet
7 1 (1.39%) VPN
7 1 (1.39%) VLAN
7 1 (1.39%) Wireless
7 1 (1.39%) IPsec
Database & Business Intelligence
1 4 (5.56%) SQL Server
2 2 (2.78%) SQL Server 2008
3 1 (1.39%) Data Mining
Development Applications
1 2 (2.78%) QuickTest Pro
1 2 (2.78%) LoadRunner
General
1 9 (12.50%) Retail
2 7 (9.72%) Finance
3 4 (5.56%) Banking
4 3 (4.17%) Investment Banking
4 3 (4.17%) Telecoms
4 3 (4.17%) Games
5 2 (2.78%) French Language
6 1 (1.39%) Italian Language
6 1 (1.39%) Marketing
6 1 (1.39%) Back Office
Libraries, Frameworks & Software Standards
1 2 (2.78%) XML
1 2 (2.78%) .NET
2 1 (1.39%) FIX Protocol
2 1 (1.39%) Akka
2 1 (1.39%) COM
Miscellaneous
1 8 (11.11%) Statistics
1 8 (11.11%) Analytical Skills
2 5 (6.94%) Management Information System
3 4 (5.56%) Computer Science
4 3 (4.17%) Open Source
4 3 (4.17%) Clustering
5 2 (2.78%) PKI
5 2 (2.78%) Client/Server
5 2 (2.78%) Foreign Exchange (FX)
5 2 (2.78%) User Experience
6 1 (1.39%) Spread Betting
6 1 (1.39%) Mathematics
6 1 (1.39%) Performance Metrics
6 1 (1.39%) Enterprise Cloud
6 1 (1.39%) Derivative
Operating Systems
1 20 (27.78%) Windows
2 12 (16.67%) Linux
3 9 (12.50%) UNIX
4 5 (6.94%) Android
5 4 (5.56%) Windows 7
6 3 (4.17%) Windows 8
6 3 (4.17%) Windows Server 2012
6 3 (4.17%) Mac OS X
6 3 (4.17%) Windows Server 2003
7 1 (1.39%) Red Hat Enterprise Linux
7 1 (1.39%) AIX
7 1 (1.39%) Solaris
Processes & Methodologies
1 20 (27.78%) Service Delivery
2 12 (16.67%) ITIL
3 11 (15.28%) Mentoring
4 10 (13.89%) Service Management
5 8 (11.11%) Coaching
6 7 (9.72%) CRM
7 6 (8.33%) Project Management
8 4 (5.56%) PRINCE2
8 4 (5.56%) Information Assurance
8 4 (5.56%) Security Testing
8 4 (5.56%) Software Testing
9 3 (4.17%) Performance Management
9 3 (4.17%) Configuration Management
9 3 (4.17%) Agile Software Development
9 3 (4.17%) Data Management
9 3 (4.17%) Data Analysis
9 3 (4.17%) Change Management
10 2 (2.78%) Data Security
10 2 (2.78%) Stakeholder Management
10 2 (2.78%) Document Management
Programming Languages
1 16 (22.22%) SQL
2 3 (4.17%) Shell Script
2 3 (4.17%) Java
3 2 (2.78%) Perl
3 2 (2.78%) PowerShell
4 1 (1.39%) C#
4 1 (1.39%) C++
Qualifications
1 9 (12.50%) Degree
2 1 (1.39%) Microsoft Certification
2 1 (1.39%) RHCE
2 1 (1.39%) IBM AIX Certification
2 1 (1.39%) MCSE
2 1 (1.39%) MCP
Quality Assurance & Compliance
1 15 (20.83%) SLA
2 1 (1.39%) QA
2 1 (1.39%) Data Quality
System Software
1 9 (12.50%) Active Directory
2 2 (2.78%) vSphere
2 2 (2.78%) VMware ESXi
2 2 (2.78%) XenServer
3 1 (1.39%) Hyper-V
3 1 (1.39%) XenApp
3 1 (1.39%) VMware Infrastructure
3 1 (1.39%) ISA Server
Systems Management
1 2 (2.78%) Tivoli Storage Manager
1 2 (2.78%) HP Quality Center
1 2 (2.78%) SCCM
2 1 (1.39%) WSUS
Vendors
1 16 (22.22%) Microsoft
2 6 (8.33%) Cisco
3 5 (6.94%) Citrix
4 4 (5.56%) VMware
5 3 (4.17%) HP
6 2 (2.78%) Ab Initio
6 2 (2.78%) SAP
6 2 (2.78%) Progress
6 2 (2.78%) webMethods
6 2 (2.78%) Vitria
6 2 (2.78%) Salesforce.com
7 1 (1.39%) Sitecore
7 1 (1.39%) Akamai
7 1 (1.39%) ServiceNow
7 1 (1.39%) ForgeRock
7 1 (1.39%) Symantec
7 1 (1.39%) Remedy
7 1 (1.39%) Red Hat
7 1 (1.39%) EMC
7 1 (1.39%) IBM
Manchester, Lancashire
Haybrook IT Resourcing Ltd
Salary: Unspecified £Competitive + benefits & equity
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Northern Recruitment Group
Salary: £45,000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Nicoll Curtin
Salary: £50000 - £80000 per annum + Bonus + Excellent benefits
Posted: 5 days ago