The first table below looks at the demand for the Technical Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Manager in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Technical Support Manager
Rank 804 838 841
Rank change year-on-year
+34 +3
Permanent jobs requiring a Technical Support Manager 64 47 41
As % of all permanent IT jobs located in the UK 0.059% 0.039% 0.032%
As % of the Job Titles category 0.062% 0.041% 0.034%
Number of salaries quoted 60 46 38
Average salary £44,000 £45,250 £45,000
Average salary % change year-on-year
-2.76% +0.55%
90% offered a salary of more than £32,500 £35,000 £30,000
10% offered a salary of more than £83,644 £66,250 £60,000
UK excluding London average salary £42,500 £45,250 £45,000
% change year-on-year
-6.07% +0.55%
All Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
102828 114458 120840
As % of all permanent IT jobs located in the UK 94.40% 94.97% 94.13%
Number of salaries quoted 85533 98230 102542
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%

Technical Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Manager within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend

Technical Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager within the UK.

Technical Support Manager Salary Trend

Technical Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Manager over the 3 months to 19 June 2013 within the UK.

Technical Support Manager Salary Histogram

Technical Support Manager
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Manager within the UK over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +43 63 £44,000 -3.29% 3
London +60 32 £52,250 +12.97%
South East +3 16 £43,750 -12.50% 1
City of London +10 11 £42,500 -46.87%
North West +10 7 £47,500 +11.76% 1
Yorkshire +13 6 £32,500 -18.75%
Surrey +12 6 £42,500 -8.10% 1
Manchester - 5 £47,500 -
Hull - 5 £32,500 -
East Yorkshire - 5 £32,500 -
Guildford -5 4 £42,500 -5.55% 1
Kent - 4 £45,000 -
Buckinghamshire - 4 £42,500 -
Cheshire +14 2 £36,000 -15.29% 1
Berkshire +12 2 £46,250 -15.90%
Aylesbury - 2 £42,500 -
East of England +3 1 £30,000 -42.85% 1
West Yorkshire -4 1 £28,000 -30.00%
Leeds -7 1 £28,000 -30.00%
Hemel Hempstead - 1 £30,000 -
Milton Keynes - 1 £50,000 -
Windsor - 1 £37,500 -
Woking - 1 £42,500 - 1
Staffordshire - 1 £40,000 -
Hertfordshire - 1 £30,000 -
West Midlands - 1 £40,000 -

Technical Support Manager
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title.

1 47 (46.08%) ITIL
2 34 (33.33%) Windows
3 25 (24.51%) Service Delivery
4 23 (22.55%) Active Directory
5 22 (21.57%) SAP
5 22 (21.57%) Project Management
6 21 (20.59%) VMware
6 21 (20.59%) TCP/IP
7 19 (18.63%) SAP GRC
7 19 (18.63%) SAP Security
7 19 (18.63%) Citrix
7 19 (18.63%) SAP BW
7 19 (18.63%) NetWeaver
7 19 (18.63%) SAP HR
8 18 (17.65%) SQL
8 18 (17.65%) SQL Server
9 17 (16.67%) MS Exchange
9 17 (16.67%) Firewall
9 17 (16.67%) Finance
9 17 (16.67%) Windows Server 2008
10 16 (15.69%) Cisco
11 15 (14.71%) Microsoft
12 14 (13.73%) SLA
12 14 (13.73%) BAPI
13 13 (12.75%) SAN
13 13 (12.75%) VPN
14 12 (11.76%) Linux
15 10 (9.804%) LAN
15 10 (9.804%) HP
16 9 (8.824%) WAN

Technical Support Manager
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 14 (13.73%) BAPI
2 4 (3.922%) Middleware
2 4 (3.922%) Web Services
3 3 (2.941%) XML
3 3 (2.941%) ASP.NET
3 3 (2.941%) .NET
4 1 (0.980%) Servlets
4 1 (0.980%) SOAP
4 1 (0.980%) JavaBeans
4 1 (0.980%) Ajax
4 1 (0.980%) WebSphere
Application Platforms
1 19 (18.63%) NetWeaver
2 17 (16.67%) MS Exchange
3 8 (7.843%) WebLogic
4 7 (6.863%) Exchange Server 2010
5 5 (4.902%) Exchange Server 2007
6 4 (3.922%) GroupWise
7 3 (2.941%) IBM Notes
8 2 (1.961%) Lync
8 2 (1.961%) Blackberry Enterprise Server
8 2 (1.961%) IIS
9 1 (0.980%) Apache
9 1 (0.980%) Tomcat
9 1 (0.980%) SharePoint
9 1 (0.980%) Exchange Server 2000
Applications
1 8 (7.843%) MS Excel
2 3 (2.941%) MS Office
Business Applications
1 19 (18.63%) SAP GRC
1 19 (18.63%) SAP HR
2 4 (3.922%) BASE24
3 1 (0.980%) VisionPLUS
Communications & Networking
1 21 (20.59%) TCP/IP
2 17 (16.67%) Firewall
3 13 (12.75%) SAN
3 13 (12.75%) VPN
4 10 (9.804%) LAN
5 9 (8.824%) WAN
5 9 (8.824%) DHCP
5 9 (8.824%) DNS
5 9 (8.824%) NAS
6 6 (5.882%) IPsec
7 5 (4.902%) VoIP
7 5 (4.902%) Wireless
8 4 (3.922%) PBX
8 4 (3.922%) SSL
8 4 (3.922%) Broadband
9 3 (2.941%) SDH
9 3 (2.941%) WLAN
10 2 (1.961%) Unified Communications
11 1 (0.980%) FTP
11 1 (0.980%) HTTP
Database & Business Intelligence
1 19 (18.63%) SAP BW
2 18 (17.65%) SQL Server
3 4 (3.922%) Oracle 11g
3 4 (3.922%) Oracle 10g
4 3 (2.941%) SQL Server 2008
5 1 (0.980%) RDBMS
5 1 (0.980%) NonStop SQL
Development Applications
1 3 (2.941%) Visual Studio
1 3 (2.941%) VisualSVN
1 3 (2.941%) Subversion
1 3 (2.941%) ReSharper
2 1 (0.980%) Rational Rhapsody
General
1 17 (16.67%) Finance
2 8 (7.843%) Telecoms
3 4 (3.922%) Banking
3 4 (3.922%) Manufacturing
4 3 (2.941%) Mandarin Language
5 1 (0.980%) Legal
Miscellaneous
1 4 (3.922%) Management Information System
2 2 (1.961%) Statistics
2 2 (1.961%) Field-Programmable Gate Array
2 2 (1.961%) Clustering
2 2 (1.961%) Blackberry
3 1 (0.980%) Mainframe
3 1 (0.980%) NHS
3 1 (0.980%) Thin Client
3 1 (0.980%) PACS
3 1 (0.980%) IVR
3 1 (0.980%) VSAM
3 1 (0.980%) IBM Mainframe
3 1 (0.980%) Data Integration
3 1 (0.980%) Computer Science
3 1 (0.980%) Fat Client
Operating Systems
1 34 (33.33%) Windows
2 17 (16.67%) Windows Server 2008
3 12 (11.76%) Linux
4 8 (7.843%) Windows XP
5 7 (6.863%) NetWare
6 5 (4.902%) Windows 2000
6 5 (4.902%) UNIX
6 5 (4.902%) Windows Vista
7 4 (3.922%) Windows Server 2003
7 4 (3.922%) Solaris
8 3 (2.941%) Red Hat Enterprise Linux
9 2 (1.961%) Windows 7
10 1 (0.980%) SUSE
10 1 (0.980%) Windows Server 2012
10 1 (0.980%) Windows 2000 Server
Processes & Methodologies
1 47 (46.08%) ITIL
2 25 (24.51%) Service Delivery
3 22 (21.57%) Project Management
4 19 (18.63%) SAP Security
5 9 (8.824%) Problem Management
6 6 (5.882%) ERP
7 5 (4.902%) Capacity Management
7 5 (4.902%) Data Analysis
7 5 (4.902%) Incident Management
8 4 (3.922%) Content Management
8 4 (3.922%) Continuous Improvement
8 4 (3.922%) Performance Improvement
8 4 (3.922%) Network Management
8 4 (3.922%) Disaster Recovery
8 4 (3.922%) Service Management
8 4 (3.922%) PRINCE2
9 3 (2.941%) Information Security
9 3 (2.941%) Budget Control
9 3 (2.941%) Change Control
9 3 (2.941%) Requirements Analysis
Programming Languages
1 18 (17.65%) SQL
2 6 (5.882%) Java
3 3 (2.941%) C#
4 1 (0.980%) VBScript
Qualifications
1 9 (8.824%) Degree
2 7 (6.863%) ITIL Certification
3 4 (3.922%) Cisco Certification
4 3 (2.941%) CCIE
4 3 (2.941%) HP APS
4 3 (2.941%) Security Cleared
5 2 (1.961%) SC Cleared
5 2 (1.961%) Microsoft Certification
5 2 (1.961%) MCSE
6 1 (0.980%) MCP
6 1 (0.980%) CCNA
6 1 (0.980%) BC Cleared
6 1 (0.980%) CITP
Quality Assurance & Compliance
1 14 (13.73%) SLA
2 2 (1.961%) BS7799
2 2 (1.961%) TickIT
3 1 (0.980%) HL7
System Software
1 23 (22.55%) Active Directory
2 9 (8.824%) VMware Infrastructure
3 4 (3.922%) XenApp
3 4 (3.922%) VMware ESX
4 3 (2.941%) XenDesktop
5 2 (1.961%) Hyper-V
6 1 (0.980%) Terminal Services
6 1 (0.980%) XenServer
Systems Management
1 5 (4.902%) ServiceCenter
1 5 (4.902%) SCOM
2 3 (2.941%) SCCM
3 1 (0.980%) OpenView
3 1 (0.980%) Control-M
3 1 (0.980%) NetBackup
3 1 (0.980%) Cisco CUCM
3 1 (0.980%) OVSD
3 1 (0.980%) CA Endevor
Vendors
1 22 (21.57%) SAP
2 21 (20.59%) VMware
3 19 (18.63%) Citrix
4 16 (15.69%) Cisco
5 15 (14.71%) Microsoft
6 10 (9.804%) HP
7 9 (8.824%) Novell
8 7 (6.863%) Oracle
9 3 (2.941%) NetApp
9 3 (2.941%) Lotus
9 3 (2.941%) Red Hat
9 3 (2.941%) Mitel
9 3 (2.941%) ProCurve
10 2 (1.961%) Infoblox
10 2 (1.961%) CheckPoint
10 2 (1.961%) Sophos
10 2 (1.961%) IBM
10 2 (1.961%) Alcatel-Lucent
10 2 (1.961%) CA
11 1 (0.980%) Hitachi
Wilmslow, North West
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OCC Computing
Salary: £0 - 35k per year
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Posted: 18 June 2013