The table below looks at the statistics for the Technical Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Manager in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Technical Support Manager
Rank 869 856 862
Rank change year-on-year
-13 +6
Permanent jobs requiring a Technical Support Manager 42 38 35
As % of all permanent IT jobs located in the UK 0.036% 0.034% 0.030%
As % of the Job Titles category 0.039% 0.036% 0.032%
Number of salaries quoted 40 31 24
Average salary £40,000 £47,500 £42,500
Average salary % change year-on-year
-15.78% +11.76%
90% offered a salary of more than £35,000 £39,000 £34,217
10% offered a salary of more than £57,750 £59,500 £63,550
UK excluding London average salary £40,000 £42,000 £38,500
% change year-on-year
-4.76% +9.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109010 105147 109704
As % of all permanent IT jobs located in the UK 94.64% 94.71% 95.35%
Number of salaries quoted 90448 86287 94223
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,448 £26,500 £26,450
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in the UK

Technical Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager within the UK.

Technical Support Manager Salary Trend in the UK

Technical Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Manager over the 3 months to 28 November 2014 within the UK.

Technical Support Manager Salary Histogram in the UK

Technical Support Manager
Top 25 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Manager within the UK over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -34 41 £40,000 -20.00% 1
London +17 17 £55,000 +4.76%
South East -12 11 £37,500 -25.00% 1
Oxfordshire +12 9 £36,000 +2.85%
City of London +27 6 £57,500 +30.68%
Abingdon - 5 £40,000 -
Cambridge 0 4 £50,000 -25.92%
Cambridgeshire -1 4 £50,000 -25.92%
East of England -17 4 £50,000 -25.92%
Thame - 4 £35,000 -
South West -8 3 £37,500 -11.76%
West Midlands - 3 £37,500 -
Birmingham - 3 £37,500 -
North West -16 2 £42,500 +8.97%
Swindon - 2 £37,500 -
Manchester - 2 £42,500 -
Wiltshire - 2 £37,500 -
Yorkshire - 1 £41,500 -
Hampshire - 1 £38,500 -
Somerset - 1 £40,000 -
Surrey - 1 £37,500 -
West Yorkshire - 1 £41,500 -
Southampton - 1 £38,500 -
Guildford - 1 £37,500 -
Leeds - 1 £41,500 -

Technical Support Manager
Top 30 Related IT Skills

For the 6 months to 28 November 2014, IT jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title.

1 46 (43.40%) ITIL
2 35 (33.02%) Microsoft
2 35 (33.02%) Finance
3 30 (28.30%) SLA
4 28 (26.42%) Windows
5 25 (23.58%) Service Delivery
6 22 (20.75%) VMware
7 19 (17.92%) ITIL Certification
8 18 (16.98%) Line Management
9 17 (16.04%) SQL
10 16 (15.09%) Java
10 16 (15.09%) Degree
11 15 (14.15%) MS Excel
12 13 (12.26%) SQL Server
12 13 (12.26%) SAN
12 13 (12.26%) Numerical Analysis
13 12 (11.32%) Performance Management
14 11 (10.38%) Windows Server 2008
14 11 (10.38%) Citrix
15 10 (9.43%) MS Office
15 10 (9.43%) Alfresco
15 10 (9.43%) PaaS
15 10 (9.43%) IaaS
15 10 (9.43%) Content Management
16 9 (8.49%) Active Directory
16 9 (8.49%) Firewall
16 9 (8.49%) Service Management
17 8 (7.55%) Microsoft Certification
17 8 (7.55%) LAN
17 8 (7.55%) Windows XP

Technical Support Manager
Top Related IT Skills by Category

For the 6 months to 28 November 2014, IT jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (9.43%) Alfresco
2 7 (6.60%) SAS
3 4 (3.77%) MS Exchange
4 2 (1.89%) SharePoint
4 2 (1.89%) IIS
4 2 (1.89%) CMS
5 1 (0.94%) nginx
5 1 (0.94%) Exchange Server 2010
5 1 (0.94%) Apache
Applications
1 15 (14.15%) MS Excel
2 10 (9.43%) MS Office
3 4 (3.77%) MS Project
Business Applications
1 4 (3.77%) Oracle EBS
1 4 (3.77%) SAP SRM
2 3 (2.83%) Oracle EBS R12
3 1 (0.94%) Oracle Financials
Cloud Services
1 10 (9.43%) PaaS
1 10 (9.43%) IaaS
2 1 (0.94%) SaaS
Communications & Networking
1 13 (12.26%) SAN
2 9 (8.49%) Firewall
3 8 (7.55%) LAN
4 7 (6.60%) TCP/IP
5 5 (4.72%) DNS
6 4 (3.77%) Wireless
6 4 (3.77%) WAN
7 3 (2.83%) HTTP
7 3 (2.83%) Wi-Fi
7 3 (2.83%) NAS
8 2 (1.89%) Fibre Channel
8 2 (1.89%) LTE
8 2 (1.89%) BGP
8 2 (1.89%) SMTP
8 2 (1.89%) PSTN
8 2 (1.89%) VoIP
8 2 (1.89%) WLAN
8 2 (1.89%) GPRS
8 2 (1.89%) Intranet
8 2 (1.89%) Internet
Database & Business Intelligence
1 13 (12.26%) SQL Server
2 7 (6.60%) Base SAS
3 3 (2.83%) Oracle Database
4 2 (1.89%) Big Data
5 1 (0.94%) MySQL
5 1 (0.94%) Crystal Reports
5 1 (0.94%) Oracle Reports
5 1 (0.94%) SQL Server Reporting Services
General
1 35 (33.02%) Finance
2 6 (5.66%) Telecoms
3 5 (4.72%) Retail
4 4 (3.77%) Marketing
5 3 (2.83%) French Language
5 3 (2.83%) Publishing
6 2 (1.89%) Banking
6 2 (1.89%) Advertising
6 2 (1.89%) German Language
Libraries, Frameworks & Software Standards
1 4 (3.77%) Web Services
2 3 (2.83%) .NET
2 3 (2.83%) FIX Protocol
3 1 (0.94%) HTML
3 1 (0.94%) XML
Miscellaneous
1 4 (3.77%) NHS
1 4 (3.77%) Thin Client
1 4 (3.77%) Computer Science
1 4 (3.77%) Fat Client
2 3 (2.83%) Mathematics
2 3 (2.83%) Analytical Skills
3 2 (1.89%) Mobile App
3 2 (1.89%) Visualisation
3 2 (1.89%) Video Conferencing
3 2 (1.89%) Blackberry
3 2 (1.89%) EPoS
3 2 (1.89%) EFT
3 2 (1.89%) Management Information System
4 1 (0.94%) Clustering
4 1 (0.94%) Statistics
4 1 (0.94%) Mainframe
4 1 (0.94%) FMCG
4 1 (0.94%) iSeries
4 1 (0.94%) EqualLogic
Operating Systems
1 28 (26.42%) Windows
2 11 (10.38%) Windows Server 2008
3 8 (7.55%) Windows XP
4 7 (6.60%) Linux
5 6 (5.66%) UNIX
5 6 (5.66%) Windows Server 2012
6 5 (4.72%) Windows Server 2003
7 3 (2.83%) Windows 7
8 2 (1.89%) Apple iOS
8 2 (1.89%) Windows Mobile
8 2 (1.89%) Android
9 1 (0.94%) Windows Vista
Processes & Methodologies
1 46 (43.40%) ITIL
2 25 (23.58%) Service Delivery
3 18 (16.98%) Line Management
4 13 (12.26%) Numerical Analysis
5 12 (11.32%) Performance Management
6 10 (9.43%) Content Management
7 9 (8.49%) Service Management
8 7 (6.60%) Disaster Recovery
8 7 (6.60%) Validation
8 7 (6.60%) Business Analysis
8 7 (6.60%) Data Management
8 7 (6.60%) Project Governance
8 7 (6.60%) Data Transformation
8 7 (6.60%) Data Reconciliation
9 5 (4.72%) Stakeholder Management
10 4 (3.77%) Project Management
10 4 (3.77%) Release Management
10 4 (3.77%) Incident Management
10 4 (3.77%) ITIL V3
10 4 (3.77%) Time Management
Programming Languages
1 17 (16.04%) SQL
2 16 (15.09%) Java
3 4 (3.77%) C#
4 3 (2.83%) C
5 2 (1.89%) C++
6 1 (0.94%) JavaScript
6 1 (0.94%) Perl
6 1 (0.94%) T-SQL
6 1 (0.94%) Shell Script
6 1 (0.94%) Bash Shell
Qualifications
1 19 (17.92%) ITIL Certification
2 16 (15.09%) Degree
3 8 (7.55%) Microsoft Certification
4 4 (3.77%) MCSE
5 3 (2.83%) CCNA
5 3 (2.83%) VMware Certified Professional (VCP)
5 3 (2.83%) MCTS
5 3 (2.83%) SC Cleared
5 3 (2.83%) Security Cleared
5 3 (2.83%) Cisco Certification
6 1 (0.94%) MCP
6 1 (0.94%) MCITP
6 1 (0.94%) CCA
6 1 (0.94%) Citrix Certification
6 1 (0.94%) MCSA
Quality Assurance & Compliance
1 30 (28.30%) SLA
2 7 (6.60%) Data Quality
3 2 (1.89%) COBIT
3 2 (1.89%) QA
3 2 (1.89%) PCI DSS
System Software
1 9 (8.49%) Active Directory
2 6 (5.66%) VMware Infrastructure
3 4 (3.77%) VMware ESX
3 4 (3.77%) XenDesktop
4 3 (2.83%) Hyper-V
5 2 (1.89%) Postfix
5 2 (1.89%) Sendmail
5 2 (1.89%) vCloud
6 1 (0.94%) VMware ESXi
6 1 (0.94%) XenApp
6 1 (0.94%) qmail
6 1 (0.94%) Squid
6 1 (0.94%) ISA Server
Systems Management
1 1 (0.94%) Backup Exec
1 1 (0.94%) SCCM
1 1 (0.94%) SCOM
Vendors
1 35 (33.02%) Microsoft
2 22 (20.75%) VMware
3 11 (10.38%) Citrix
4 7 (6.60%) Cisco
5 4 (3.77%) Oracle
5 4 (3.77%) SAP
5 4 (3.77%) NetApp
6 3 (2.83%) Dell
7 2 (1.89%) Apple
7 2 (1.89%) Google
8 1 (0.94%) Symantec
8 1 (0.94%) Remedy
8 1 (0.94%) McAfee
8 1 (0.94%) Sophos
8 1 (0.94%) EMC
8 1 (0.94%) Juniper
8 1 (0.94%) IBM
Milton Keynes, Buckinghamshire
Evolution Recruitment Solutions
Salary: 35k-45k + benefits
Posted: Yesterday