The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 138 164 175
Rank change year-on-year
+26 +11
Permanent jobs requiring a 2nd Line Support Engineer 49 24 20
As % of all permanent IT jobs located in Hampshire 1.45% 0.64% 0.49%
As % of the Job Titles category 1.49% 0.65% 0.51%
Number of salaries quoted 48 22 19
Average salary £25,500 £25,500 £24,750
Average salary % change year-on-year
- +3.03%
90% offered a salary of more than £23,350 £21,600 £22,700
10% offered a salary of more than £26,500 £35,000 £30,400
UK excluding London average salary £25,500 £25,000 £24,000
% change year-on-year
+2.00% +4.16%
2nd Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3293 3676 3929
As % of all permanent IT jobs located in Hampshire 97.72% 98.37% 96.70%
Number of salaries quoted 2890 3054 3390
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £56,500 £57,500 £57,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Engineer
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Hampshire

2nd Line Support Engineer
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Hampshire region.

2nd Line Support Engineer Salary Trend in Hampshire

2nd Line Support Engineer
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Hampshire region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough 0 15 £23,500 -6.00%
Fareham +10 14 £25,500 +4.08% 1
Andover - 9 £26,500 - 1
Basingstoke -2 3 £25,000 -9.09% 2
Southampton -2 2 £21,750 -19.44% 1
Waterlooville - 2 £22,500 -
2nd Line Support Engineer
South East

2nd Line Support Engineer
Top 30 Related IT Skills in Hampshire

For the 6 months to 30 April 2016, IT jobs across the Hampshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 86 (92.47%) Windows
2 72 (77.42%) Microsoft
3 52 (55.91%) MS Exchange
4 50 (53.76%) Active Directory
5 46 (49.46%) Microsoft Certification
6 44 (47.31%) MS Excel
7 39 (41.94%) Citrix
7 39 (41.94%) VMware
8 36 (38.71%) SLA
9 34 (36.56%) ITIL
10 31 (33.33%) Windows Server 2008
10 31 (33.33%) Exchange Server 2010
11 30 (32.26%) Windows Server
12 27 (29.03%) Windows Server 2012
13 26 (27.96%) Windows 8
13 26 (27.96%) VMware Infrastructure
14 25 (26.88%) Windows 7
14 25 (26.88%) Cisco
15 24 (25.81%) Driving Licence
16 23 (24.73%) Office 365
17 22 (23.66%) Exchange Server 2013
17 22 (23.66%) SAN
18 21 (22.58%) MCSA
19 20 (21.51%) Mentoring
20 19 (20.43%) Hyper-V
20 19 (20.43%) Mac OS X
21 18 (19.35%) Cisco Certification
21 18 (19.35%) Security Cleared
22 17 (18.28%) SharePoint Server
22 17 (18.28%) SharePoint

2nd Line Support Engineer
Top Related IT Skills in Hampshire by Category

For the 6 months to 30 April 2016, IT jobs across the Hampshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 52 (55.91%) MS Exchange
2 31 (33.33%) Exchange Server 2010
3 22 (23.66%) Exchange Server 2013
4 17 (18.28%) SharePoint
4 17 (18.28%) SharePoint Server
5 15 (16.13%) Exchange Server 2007
6 5 (5.38%) Exchange Server 2003
7 2 (2.15%) Blackberry Enterprise Server
Applications
1 44 (47.31%) MS Excel
2 5 (5.38%) MS Office
3 1 (1.08%) S-PLUS
Cloud Services
1 23 (24.73%) Office 365
2 1 (1.08%) IaaS
2 1 (1.08%) PaaS
2 1 (1.08%) SaaS
Communications & Networking
1 22 (23.66%) SAN
2 15 (16.13%) Firewall
3 4 (4.30%) VoIP
3 4 (4.30%) Wireless
4 3 (3.23%) TCP/IP
5 2 (2.15%) LAN
5 2 (2.15%) VPN
6 1 (1.08%) Cisco IOS
6 1 (1.08%) DHCP
6 1 (1.08%) DNS
6 1 (1.08%) VLAN
Database & Business Intelligence
1 3 (3.23%) SQL Server
2 2 (2.15%) SQL Server 2005
2 2 (2.15%) SQL Server 2012
General
1 4 (4.30%) Telecoms
2 1 (1.08%) Banking
2 1 (1.08%) Finance
Libraries, Frameworks & Software Standards
1 4 (4.30%) HTML
2 1 (1.08%) COM
Miscellaneous
1 24 (25.81%) Driving Licence
2 5 (5.38%) VCE vBlock
3 2 (2.15%) Management Information System
4 1 (1.08%) Blackberry
4 1 (1.08%) Handset
4 1 (1.08%) Replication
Operating Systems
1 86 (92.47%) Windows
2 31 (33.33%) Windows Server 2008
3 30 (32.26%) Windows Server
4 27 (29.03%) Windows Server 2012
5 26 (27.96%) Windows 8
6 25 (26.88%) Windows 7
7 19 (20.43%) Mac OS X
8 13 (13.98%) Windows Server 2003
9 5 (5.38%) Unix
9 5 (5.38%) Windows XP
10 4 (4.30%) Linux
10 4 (4.30%) Windows Vista
11 3 (3.23%) Windows 10
11 3 (3.23%) Windows 2000 Server
Processes & Methodologies
1 34 (36.56%) ITIL
2 20 (21.51%) Mentoring
3 14 (15.05%) Ticket Management
4 5 (5.38%) Root Cause Analysis
5 4 (4.30%) Time Management
6 3 (3.23%) CRM
7 2 (2.15%) Incident Management
7 2 (2.15%) Kalman Filter
7 2 (2.15%) Migration
7 2 (2.15%) Power Management
7 2 (2.15%) Service Management
8 1 (1.08%) Disaster Recovery
8 1 (1.08%) ITSM
8 1 (1.08%) Problem Management
Programming Languages
1 3 (3.23%) SQL
Qualifications
1 46 (49.46%) Microsoft Certification
2 21 (22.58%) MCSA
3 18 (19.35%) Cisco Certification
3 18 (19.35%) Security Cleared
4 17 (18.28%) CCNA
5 16 (17.20%) SC Cleared
6 15 (16.13%) VMware Certified Professional (VCP)
7 14 (15.05%) CCA
7 14 (15.05%) Citrix Certification
7 14 (15.05%) ITIL Foundation Certificate
7 14 (15.05%) MCTS
8 5 (5.38%) MCSE
9 4 (4.30%) Degree
10 3 (3.23%) MCDST
10 3 (3.23%) MCP
11 1 (1.08%) ITIL Certification
11 1 (1.08%) MCITP
11 1 (1.08%) Network+ Certification
Quality Assurance & Compliance
1 36 (38.71%) SLA
System Software
1 50 (53.76%) Active Directory
2 26 (27.96%) VMware Infrastructure
3 19 (20.43%) Hyper-V
Systems Management
1 5 (5.38%) SCCM
Vendors
1 72 (77.42%) Microsoft
2 39 (41.94%) Citrix
2 39 (41.94%) VMware
3 25 (26.88%) Cisco
4 15 (16.13%) HP
5 14 (15.05%) EMC
5 14 (15.05%) NetApp
6 8 (8.60%) Juniper
7 1 (1.08%) Apple
7 1 (1.08%) Oracle
7 1 (1.08%) Remedy
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £27000 - £28000 per annum + Benefits
Posted: 2 days ago
Southampton, Hampshire
ninesharp
Salary: £20000 - £22000 per annum + 25 Days Holiday, Healthcare
Posted: 2 days ago
Andover, Hampshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 6 days ago