The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 134 103 131
Rank change year-on-year
-31 +28
Permanent jobs requiring a Service Manager 17 25 40
As % of all permanent IT jobs located in Hertfordshire 0.71% 1.29% 1.29%
As % of the Job Titles category 0.75% 1.35% 1.34%
Number of salaries quoted 12 9 25
Average salary £50,000 £55,000 £45,000
Average salary % change year-on-year
-9.09% +22.22%
90% offered a salary of more than £35,400 £36,000 £37,900
10% offered a salary of more than £71,750 £71,000 £65,000
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Service Manager
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2271 1855 2994
As % of all permanent IT jobs located in Hertfordshire 95.34% 95.72% 96.30%
Number of salaries quoted 1873 1502 2472
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £25,000 £24,000 £24,500
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Hertfordshire

Service Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Hertfordshire region.

Service Manager Salary Trend in Hertfordshire

Service Manager
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Hertfordshire region over the 3 months to 30 October 2014.

Service Manager Salary Histogram in Hertfordshire

Service Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Hertfordshire region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -17 9 £50,000 +17.64%
Rickmansworth -8 1 £47,500 -13.63%
St Albans -30 1 £39,000 -
Stevenage - 1 - -
Service Manager
East of England

Service Manager
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 October 2014, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 37 (59.68%) ITIL
2 32 (51.61%) Service Delivery
3 27 (43.55%) SLA
4 24 (38.71%) Finance
5 20 (32.26%) Service Management
6 13 (20.97%) ITIL Certification
7 12 (19.35%) Project Management
8 11 (17.74%) Change Management
9 10 (16.13%) Retail
10 9 (14.52%) Stakeholder Management
10 9 (14.52%) Supplier Management
11 8 (12.90%) Windows
12 7 (11.29%) Matrix Management
12 7 (11.29%) Analytical Skills
13 6 (9.68%) Infrastructure Management
13 6 (9.68%) PRINCE2
14 5 (8.06%) Banking
14 5 (8.06%) CRM
14 5 (8.06%) Citrix
14 5 (8.06%) PRINCE2 Certification
15 4 (6.45%) Legal
15 4 (6.45%) Security Cleared
15 4 (6.45%) Problem Management
15 4 (6.45%) SC Cleared
15 4 (6.45%) Degree
15 4 (6.45%) Business Transformation
16 3 (4.84%) Smartphone
16 3 (4.84%) Incident Management
16 3 (4.84%) ISO/IEC 27001
16 3 (4.84%) Unified Communications

Service Manager
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 30 October 2014, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.23%) IIS
1 2 (3.23%) Apache
1 2 (3.23%) Tomcat
Applications
1 3 (4.84%) MS Project
1 3 (4.84%) MS Office
1 3 (4.84%) MS Excel
2 1 (1.61%) MS PowerPoint
Communications & Networking
1 3 (4.84%) Unified Communications
2 2 (3.23%) VPN
3 1 (1.61%) 3G
3 1 (1.61%) LTE
3 1 (1.61%) Radio Access Network
Database & Business Intelligence
1 2 (3.23%) MySQL
General
1 24 (38.71%) Finance
2 10 (16.13%) Retail
3 5 (8.06%) Banking
4 4 (6.45%) Legal
5 3 (4.84%) Telecoms
6 2 (3.23%) Manufacturing
6 2 (3.23%) Billing
Miscellaneous
1 7 (11.29%) Analytical Skills
2 3 (4.84%) PMI
2 3 (4.84%) Management Information System
2 3 (4.84%) Smartphone
3 2 (3.23%) Statistics
Operating Systems
1 8 (12.90%) Windows
2 2 (3.23%) UNIX
3 1 (1.61%) Windows XP
3 1 (1.61%) Windows Server 2003
3 1 (1.61%) Windows Server 2008
3 1 (1.61%) Windows 7
3 1 (1.61%) Windows Server 2012
Processes & Methodologies
1 37 (59.68%) ITIL
2 32 (51.61%) Service Delivery
3 20 (32.26%) Service Management
4 12 (19.35%) Project Management
5 11 (17.74%) Change Management
6 9 (14.52%) Stakeholder Management
6 9 (14.52%) Supplier Management
7 7 (11.29%) Matrix Management
8 6 (9.68%) Infrastructure Management
8 6 (9.68%) PRINCE2
9 5 (8.06%) CRM
10 4 (6.45%) Business Transformation
10 4 (6.45%) Problem Management
11 3 (4.84%) ITIL V2
11 3 (4.84%) Configuration Management
11 3 (4.84%) Incident Management
11 3 (4.84%) Security Management
12 2 (3.23%) Workflow
12 2 (3.23%) ITSM
12 2 (3.23%) Customer Engagement
Programming Languages
1 1 (1.61%) SQL
Qualifications
1 13 (20.97%) ITIL Certification
2 5 (8.06%) PRINCE2 Certification
3 4 (6.45%) Security Cleared
3 4 (6.45%) Degree
3 4 (6.45%) SC Cleared
4 3 (4.84%) PMI Certification
5 1 (1.61%) DV Cleared
Quality Assurance & Compliance
1 27 (43.55%) SLA
2 3 (4.84%) ISO/IEC 27001
System Software
1 2 (3.23%) VMware Infrastructure
2 1 (1.61%) VMware ESX
Vendors
1 5 (8.06%) Citrix
2 3 (4.84%) Microsoft
2 3 (4.84%) VMware
3 2 (3.23%) Oracle
4 1 (1.61%) Remedy
Borehamwood, Hertfordshire
Recital Consulting
Salary: £45000 - £50000 Per Annum Salary includes car allowance
Posted: Yesterday
Hertfordshire
Capita - ITIN
Salary: £25000 - £28000 per annum + car
Posted: 14 days ago
Berkhamsted, Hertfordshire
Ashridge Business School
Salary: £42,000 per annum
Posted: 22 days ago