The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 99 105 135
Rank change year-on-year
+6 +30
Permanent jobs requiring a Service Manager 37 28 31
As % of all permanent IT jobs located in Hertfordshire 1.56% 1.35% 1.07%
As % of the Job Titles category 1.61% 1.43% 1.11%
Number of salaries quoted 31 10 13
Average salary £50,000 £50,000 £42,500
Average salary % change year-on-year
- +17.64%
90% offered a salary of more than £35,000 £42,500 £37,500
10% offered a salary of more than £55,000 £75,750 £65,000
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2296 1962 2785
As % of all permanent IT jobs located in Hertfordshire 96.55% 94.65% 96.17%
Number of salaries quoted 1899 1586 2200
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,500 £23,500 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Hertfordshire

Service Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Hertfordshire region.

Service Manager Salary Trend in Hertfordshire

Service Manager
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Hertfordshire region over the 3 months to 20 August 2014.

Service Manager Salary Histogram in Hertfordshire

Service Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Hertfordshire region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -3 21 £50,000 +17.64%
St Albans -4 4 £39,000 -
Hemel Hempstead -12 4 £52,500 -36.36%
Welwyn Garden City +7 1 £52,500 -
Stevenage - 1 - -
Service Manager
East of England

Service Manager
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 20 August 2014, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 36 (52.94%) Service Delivery
2 35 (51.47%) SLA
3 34 (50.00%) ITIL
4 27 (39.71%) Finance
5 26 (38.24%) Service Management
6 15 (22.06%) ITIL Certification
7 14 (20.59%) Change Management
8 8 (11.76%) Supplier Management
8 8 (11.76%) Degree
8 8 (11.76%) Project Management
9 7 (10.29%) Retail
10 6 (8.82%) Management Information System
10 6 (8.82%) Windows
10 6 (8.82%) MS Excel
11 5 (7.35%) Microsoft
11 5 (7.35%) PRINCE2
11 5 (7.35%) Matrix Management
12 4 (5.88%) SC Cleared
12 4 (5.88%) Security Cleared
12 4 (5.88%) Computer Science
12 4 (5.88%) Problem Management
12 4 (5.88%) Spreadsheet
12 4 (5.88%) Business Transformation
12 4 (5.88%) Internet
12 4 (5.88%) PRINCE2 Certification
12 4 (5.88%) Legal
12 4 (5.88%) MBA
12 4 (5.88%) MS PowerPoint
13 3 (4.41%) Smartphone
13 3 (4.41%) Billing

Service Manager
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 20 August 2014, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.94%) IIS
1 2 (2.94%) Apache
1 2 (2.94%) Tomcat
2 1 (1.47%) SharePoint Server
Applications
1 6 (8.82%) MS Excel
2 4 (5.88%) MS PowerPoint
2 4 (5.88%) Spreadsheet
3 3 (4.41%) MS Visio
3 3 (4.41%) MS Project
3 3 (4.41%) MS Office
Communications & Networking
1 4 (5.88%) Internet
2 2 (2.94%) Unified Communications
2 2 (2.94%) VPN
3 1 (1.47%) Radio Access Network
3 1 (1.47%) 3G
3 1 (1.47%) LTE
Database & Business Intelligence
1 2 (2.94%) MySQL
General
1 27 (39.71%) Finance
2 7 (10.29%) Retail
3 4 (5.88%) Legal
4 3 (4.41%) Billing
4 3 (4.41%) Marketing
4 3 (4.41%) Telecoms
5 2 (2.94%) Financial Institution
5 2 (2.94%) Manufacturing
5 2 (2.94%) Banking
Libraries, Frameworks & Software Standards
1 1 (1.47%) Application Packaging
Miscellaneous
1 6 (8.82%) Management Information System
2 4 (5.88%) Computer Science
3 3 (4.41%) PMI
3 3 (4.41%) Smartphone
4 2 (2.94%) Statistics
Operating Systems
1 6 (8.82%) Windows
2 2 (2.94%) UNIX
Processes & Methodologies
1 36 (52.94%) Service Delivery
2 34 (50.00%) ITIL
3 26 (38.24%) Service Management
4 14 (20.59%) Change Management
5 8 (11.76%) Project Management
5 8 (11.76%) Supplier Management
6 5 (7.35%) PRINCE2
6 5 (7.35%) Matrix Management
7 4 (5.88%) Problem Management
7 4 (5.88%) Business Transformation
8 3 (4.41%) ITIL V2
8 3 (4.41%) CRM
8 3 (4.41%) Configuration Management
8 3 (4.41%) Security Management
8 3 (4.41%) Stakeholder Management
9 2 (2.94%) Workflow
9 2 (2.94%) Resource Management
9 2 (2.94%) ITSM
9 2 (2.94%) ITIL V3
9 2 (2.94%) Product Management
Qualifications
1 15 (22.06%) ITIL Certification
2 8 (11.76%) Degree
3 4 (5.88%) SC Cleared
3 4 (5.88%) Security Cleared
3 4 (5.88%) PRINCE2 Certification
3 4 (5.88%) MBA
4 3 (4.41%) PMI Certification
5 1 (1.47%) DV Cleared
Quality Assurance & Compliance
1 35 (51.47%) SLA
2 3 (4.41%) ISO/IEC 27001
System Software
1 2 (2.94%) VMware Infrastructure
Vendors
1 5 (7.35%) Microsoft
2 3 (4.41%) Citrix
3 2 (2.94%) Oracle
3 2 (2.94%) VMware
4 1 (1.47%) Salesforce.com
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 13 days ago