The statistics below represent IT jobs advertised across the Hertfordshire region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Services Manager
East of England / Hertfordshire
Rank 112 105 116
Rank change year-on-year
-7 +11
Permanent jobs requiring a Service Manager 21 31 26
As % of all permanent IT jobs located in Hertfordshire 1.04% 1.53% 1.26%
As % of the Job Titles category 1.07% 1.57% 1.30%
Number of salaries quoted 18 28 20
Median salary £65,000 £40,000 £42,500
Median salary % change year-on-year
+62.50% -5.88%
90% offered a salary of more than £36,750 £40,000 £37,500
10% offered a salary of more than £75,000 £53,250 £51,150
UK excluding London median salary £50,000 £47,500 £47,500
% change year-on-year
+5.26% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1969 1979 1995
As % of all permanent IT jobs located in Hertfordshire 97.33% 97.73% 96.42%
Number of salaries quoted 1631 1695 1598
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £27,500 £26,500
10% offered a salary of more than £65,000 £63,500 £65,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Manager
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in Hertfordshire

Service Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Hertfordshire region.

Service Manager Salary Trend in Hertfordshire

Service Manager
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Hertfordshire region over the 3 months to 16 January 2017.

Service Manager Salary Histogram in Hertfordshire

Service Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Hertfordshire region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -11 11 £65,000 +62.50%
Hemel Hempstead +9 3 £62,000 +12.72%
Stevenage - 1 £37,500 -
Service Manager
East of England

Service Manager Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 16 January 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Service Manager in the job title.

1 30 (62.50%) ITIL
2 27 (56.25%) Service Delivery
3 18 (37.50%) SLA
4 13 (27.08%) Active Directory
4 13 (27.08%) Analytical Skills
5 11 (22.92%) Microsoft
6 10 (20.83%) Stakeholder Management
6 10 (20.83%) Root Cause Analysis
7 9 (18.75%) Problem Management
7 9 (18.75%) MS Excel
7 9 (18.75%) SQL
8 7 (14.58%) Coaching
8 7 (14.58%) Windows
8 7 (14.58%) MS Exchange
8 7 (14.58%) Citrix
8 7 (14.58%) ITIL Certification
9 6 (12.50%) User Experience
9 6 (12.50%) Mentoring
9 6 (12.50%) ITIL Foundation Certificate
9 6 (12.50%) Capacity Management
9 6 (12.50%) Time Management
9 6 (12.50%) Windows Server
9 6 (12.50%) Contract Management
10 5 (10.42%) VLAN
10 5 (10.42%) Incident Management
10 5 (10.42%) ITIL V3
10 5 (10.42%) Wealth Management
10 5 (10.42%) Software Licensing
10 5 (10.42%) People Management
10 5 (10.42%) Performance Metrics

Service Manager Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (14.58%) MS Exchange
2 1 (2.08%) SharePoint
2 1 (2.08%) WebSphere
2 1 (2.08%) WebSphere Application Server
Applications
1 9 (18.75%) MS Excel
2 1 (2.08%) MS Office
Business Applications
1 1 (2.08%) Dynamics CRM
Cloud Services
1 4 (8.33%) Amazon AWS
2 3 (6.25%) Microsoft Azure
3 2 (4.17%) Google Cloud Platform
4 1 (2.08%) Office 365
Communications & Networking
1 5 (10.42%) Firewall
1 5 (10.42%) LAN
1 5 (10.42%) VLAN
1 5 (10.42%) WAN
2 1 (2.08%) HTTP
2 1 (2.08%) Internet
2 1 (2.08%) Unified Communications
Database & Business Intelligence
1 4 (8.33%) SQL Server
2 1 (2.08%) DB2
2 1 (2.08%) Relational Database
Development Applications
1 2 (4.17%) Jenkins
General
1 3 (6.25%) Retail
2 2 (4.17%) Finance
3 1 (2.08%) Banking
3 1 (2.08%) Billing
Libraries, Frameworks & Software Standards
1 1 (2.08%) .NET
1 1 (2.08%) ASP.NET
1 1 (2.08%) CSS
1 1 (2.08%) HTML
1 1 (2.08%) J2EE
Miscellaneous
1 13 (27.08%) Analytical Skills
2 6 (12.50%) User Experience
3 5 (10.42%) Performance Metrics
4 4 (8.33%) FMCG
5 2 (4.17%) CMDB
5 2 (4.17%) Public Cloud
Operating Systems
1 7 (14.58%) Windows
2 6 (12.50%) Windows Server
3 4 (8.33%) Linux
4 2 (4.17%) Unix
Processes & Methodologies
1 30 (62.50%) ITIL
2 27 (56.25%) Service Delivery
3 10 (20.83%) Root Cause Analysis
3 10 (20.83%) Stakeholder Management
4 9 (18.75%) Problem Management
5 7 (14.58%) Coaching
6 6 (12.50%) Capacity Management
6 6 (12.50%) Contract Management
6 6 (12.50%) Mentoring
6 6 (12.50%) Time Management
7 5 (10.42%) Incident Management
7 5 (10.42%) ITIL V3
7 5 (10.42%) People Management
7 5 (10.42%) Software Licensing
7 5 (10.42%) Wealth Management
8 4 (8.33%) Agile Software Development
8 4 (8.33%) Configuration Management
8 4 (8.33%) DevOps
8 4 (8.33%) Facilities Management
8 4 (8.33%) Service Management
Programming Languages
1 9 (18.75%) SQL
2 1 (2.08%) C#
2 1 (2.08%) Java
2 1 (2.08%) JavaScript
2 1 (2.08%) PowerShell
Qualifications
1 7 (14.58%) ITIL Certification
2 6 (12.50%) ITIL Foundation Certificate
3 2 (4.17%) Degree
4 1 (2.08%) CCNA
4 1 (2.08%) CCNP
4 1 (2.08%) Cisco Certification
4 1 (2.08%) MCP
4 1 (2.08%) MCTS
4 1 (2.08%) Microsoft Certification
Quality Assurance & Compliance
1 18 (37.50%) SLA
2 1 (2.08%) ISO/IEC 27001
System Software
1 13 (27.08%) Active Directory
Systems Management
1 2 (4.17%) Ansible
Vendors
1 11 (22.92%) Microsoft
2 7 (14.58%) Citrix
3 3 (6.25%) HP
3 3 (6.25%) iManage
3 3 (6.25%) ServiceNow
4 2 (4.17%) Google
4 2 (4.17%) Oracle
5 1 (2.08%) Cisco
5 1 (2.08%) IBM
5 1 (2.08%) VMware