The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 107 105 131
Rank change year-on-year
-2 +26
Permanent jobs requiring a Service Manager 37 29 32
As % of all permanent IT jobs located in Hertfordshire 1.58% 1.43% 1.11%
As % of the Job Titles category 1.63% 1.51% 1.15%
Number of salaries quoted 31 9 13
Average salary £50,000 £55,000 £50,000
Average salary % change year-on-year
-9.09% +10.00%
90% offered a salary of more than £35,000 £42,500 £38,200
10% offered a salary of more than £55,000 £72,500 £65,000
UK excluding London average salary £47,500 £47,500 £47,000
% change year-on-year
- +1.06%
Service Manager
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2272 1926 2782
As % of all permanent IT jobs located in Hertfordshire 97.01% 95.16% 96.36%
Number of salaries quoted 1864 1574 2187
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,500 £23,500 £25,000
10% offered a salary of more than £66,000 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Hertfordshire

Service Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Hertfordshire region.

Service Manager Salary Trend in Hertfordshire

Service Manager
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Hertfordshire region over the 3 months to 2 September 2014.

Service Manager Salary Histogram in Hertfordshire

Service Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Hertfordshire region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -4 21 £50,000 +17.64%
St Albans -3 4 £39,000 -
Hemel Hempstead -15 4 £52,500 -36.36%
Welwyn Garden City +7 1 £52,500 -
Stevenage - 1 - -
Service Manager
East of England

Service Manager
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 2 September 2014, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 37 (53.62%) SLA
2 36 (52.17%) Service Delivery
3 34 (49.28%) ITIL
4 27 (39.13%) Finance
5 26 (37.68%) Service Management
6 14 (20.29%) Change Management
6 14 (20.29%) ITIL Certification
7 9 (13.04%) Supplier Management
8 8 (11.59%) Degree
8 8 (11.59%) Project Management
9 7 (10.14%) Windows
9 7 (10.14%) Retail
10 6 (8.70%) Management Information System
10 6 (8.70%) MS Excel
10 6 (8.70%) Matrix Management
11 5 (7.25%) PRINCE2
11 5 (7.25%) Microsoft
12 4 (5.80%) Internet
12 4 (5.80%) PRINCE2 Certification
12 4 (5.80%) CRM
12 4 (5.80%) Legal
12 4 (5.80%) MBA
12 4 (5.80%) MS PowerPoint
12 4 (5.80%) Computer Science
12 4 (5.80%) Problem Management
12 4 (5.80%) SC Cleared
12 4 (5.80%) Security Cleared
12 4 (5.80%) Spreadsheet
12 4 (5.80%) Business Transformation
13 3 (4.35%) ITIL V2

Service Manager
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 2 September 2014, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.90%) IIS
1 2 (2.90%) Apache
1 2 (2.90%) Tomcat
2 1 (1.45%) SharePoint Server
Applications
1 6 (8.70%) MS Excel
2 4 (5.80%) MS PowerPoint
2 4 (5.80%) Spreadsheet
3 3 (4.35%) MS Visio
3 3 (4.35%) MS Project
3 3 (4.35%) MS Office
Communications & Networking
1 4 (5.80%) Internet
2 3 (4.35%) Unified Communications
3 2 (2.90%) VPN
4 1 (1.45%) Radio Access Network
4 1 (1.45%) 3G
4 1 (1.45%) LTE
Database & Business Intelligence
1 2 (2.90%) MySQL
General
1 27 (39.13%) Finance
2 7 (10.14%) Retail
3 4 (5.80%) Legal
4 3 (4.35%) Billing
4 3 (4.35%) Marketing
4 3 (4.35%) Telecoms
5 2 (2.90%) Financial Institution
5 2 (2.90%) Manufacturing
5 2 (2.90%) Banking
Libraries, Frameworks & Software Standards
1 1 (1.45%) Application Packaging
Miscellaneous
1 6 (8.70%) Management Information System
2 4 (5.80%) Computer Science
3 3 (4.35%) PMI
3 3 (4.35%) Smartphone
4 2 (2.90%) Statistics
Operating Systems
1 7 (10.14%) Windows
2 2 (2.90%) UNIX
3 1 (1.45%) Windows XP
3 1 (1.45%) Windows 7
Processes & Methodologies
1 36 (52.17%) Service Delivery
2 34 (49.28%) ITIL
3 26 (37.68%) Service Management
4 14 (20.29%) Change Management
5 9 (13.04%) Supplier Management
6 8 (11.59%) Project Management
7 6 (8.70%) Matrix Management
8 5 (7.25%) PRINCE2
9 4 (5.80%) CRM
9 4 (5.80%) Problem Management
9 4 (5.80%) Business Transformation
10 3 (4.35%) ITIL V2
10 3 (4.35%) Configuration Management
10 3 (4.35%) Security Management
10 3 (4.35%) Stakeholder Management
11 2 (2.90%) Workflow
11 2 (2.90%) ITSM
11 2 (2.90%) Infrastructure Management
11 2 (2.90%) ITIL V3
11 2 (2.90%) Product Management
Qualifications
1 14 (20.29%) ITIL Certification
2 8 (11.59%) Degree
3 4 (5.80%) SC Cleared
3 4 (5.80%) Security Cleared
3 4 (5.80%) PRINCE2 Certification
3 4 (5.80%) MBA
4 3 (4.35%) PMI Certification
5 1 (1.45%) DV Cleared
Quality Assurance & Compliance
1 37 (53.62%) SLA
2 3 (4.35%) ISO/IEC 27001
System Software
1 2 (2.90%) VMware Infrastructure
Vendors
1 5 (7.25%) Microsoft
2 3 (4.35%) Citrix
3 2 (2.90%) Oracle
3 2 (2.90%) VMware
4 1 (1.45%) Salesforce.com
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 26 days ago