The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Services Manager
Rank 121 143 126
Rank change year-on-year
+22 -17
Permanent jobs requiring a Service Manager 26 18 23
As % of all permanent IT jobs located in Hertfordshire 1.15% 0.79% 0.93%
As % of the Job Titles category 1.21% 0.82% 0.94%
Number of salaries quoted 24 10 14
Average salary £48,750 £48,750 £50,000
Average salary % change year-on-year
- -2.50%
90% offered a salary of more than £40,000 £29,850 £47,500
10% offered a salary of more than £52,500 £70,000 £52,500
UK excluding London average salary £47,500 £47,500 £50,000
% change year-on-year
- -5.00%
Service Manager
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2150 2201 2442
As % of all permanent IT jobs located in Hertfordshire 95.30% 96.66% 98.55%
Number of salaries quoted 1776 1791 1956
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £26,500 £26,000 £26,000
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Manager
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Hertfordshire

Service Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Hertfordshire region.

Service Manager Salary Trend in Hertfordshire

Service Manager
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Hertfordshire region over the 3 months to 28 April 2016.

Service Manager Salary Histogram in Hertfordshire

Service Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Hertfordshire region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +8 7 £40,000 -23.80%
Hemel Hempstead - 6 £50,000 -
Bishop's Stortford - 3 £45,000 -
Stevenage - 2 - -
St Albans +24 1 £27,500 -8.33%
Service Manager
East of England

Service Manager
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 28 April 2016, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 35 (54.69%) Telecoms
2 26 (40.63%) ITIL
3 23 (35.94%) Product Management
4 17 (26.56%) Service Delivery
5 11 (17.19%) Analytical Skills
6 10 (15.63%) Service Management
7 9 (14.06%) PBX
8 8 (12.50%) ITIL Certification
8 8 (12.50%) Finance
9 6 (9.38%) Microsoft
9 6 (9.38%) Security Cleared
10 5 (7.81%) SLA
10 5 (7.81%) CRM
10 5 (7.81%) GSM
11 4 (6.25%) Windows
11 4 (6.25%) Oracle
11 4 (6.25%) MS Excel
11 4 (6.25%) Change Management
11 4 (6.25%) ITSM
11 4 (6.25%) Wireless
11 4 (6.25%) ITIL V3
11 4 (6.25%) Continuous Improvement
11 4 (6.25%) Marketing
11 4 (6.25%) Business Development
11 4 (6.25%) Problem Management
11 4 (6.25%) Service Design
11 4 (6.25%) Stakeholder Engagement
11 4 (6.25%) Infrastructure Management
12 3 (4.69%) QA
12 3 (4.69%) Incident Management

Service Manager
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 28 April 2016, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.13%) BizTalk Server
1 2 (3.13%) IBM Domino
Applications
1 4 (6.25%) MS Excel
Business Applications
1 2 (3.13%) Oracle 11i
2 1 (1.56%) SAP CRM
Cloud Services
1 1 (1.56%) Office 365
Communications & Networking
1 9 (14.06%) PBX
2 5 (7.81%) GSM
3 4 (6.25%) Wireless
4 2 (3.13%) LAN
4 2 (3.13%) Radio Access Network
4 2 (3.13%) VoIP
4 2 (3.13%) WLAN
5 1 (1.56%) WAN
5 1 (1.56%) xDSL
Database & Business Intelligence
1 2 (3.13%) Oracle Database
1 2 (3.13%) Oracle Database 10g
1 2 (3.13%) Oracle Database 11g
1 2 (3.13%) Oracle9i Database
1 2 (3.13%) SQL Server
1 2 (3.13%) SQL Server 2000
1 2 (3.13%) SQL Server 2008
Development Applications
1 1 (1.56%) JIRA
1 1 (1.56%) Selenium
General
1 35 (54.69%) Telecoms
2 8 (12.50%) Finance
3 4 (6.25%) Marketing
4 2 (3.13%) Front Office
Miscellaneous
1 11 (17.19%) Analytical Skills
2 1 (1.56%) CMDB
Operating Systems
1 4 (6.25%) Windows
2 2 (3.13%) Linux
2 2 (3.13%) Unix
2 2 (3.13%) Windows 7
3 1 (1.56%) Windows Server
Processes & Methodologies
1 26 (40.63%) ITIL
2 23 (35.94%) Product Management
3 17 (26.56%) Service Delivery
4 10 (15.63%) Service Management
5 5 (7.81%) CRM
6 4 (6.25%) Business Development
6 4 (6.25%) Change Management
6 4 (6.25%) Continuous Improvement
6 4 (6.25%) Infrastructure Management
6 4 (6.25%) ITIL V3
6 4 (6.25%) ITSM
6 4 (6.25%) Problem Management
6 4 (6.25%) Service Design
6 4 (6.25%) Stakeholder Engagement
7 3 (4.69%) Business Intelligence
7 3 (4.69%) Incident Management
8 2 (3.13%) Knowledge Management
8 2 (3.13%) Project Management
8 2 (3.13%) Release Management
8 2 (3.13%) Stakeholder Management
Programming Languages
1 2 (3.13%) Java
1 2 (3.13%) PowerShell
2 1 (1.56%) C
Qualifications
1 8 (12.50%) ITIL Certification
2 6 (9.38%) Security Cleared
3 1 (1.56%) Degree
Quality Assurance & Compliance
1 5 (7.81%) SLA
2 3 (4.69%) QA
System Software
1 2 (3.13%) Active Directory
1 2 (3.13%) Oracle RAC
Systems Management
1 2 (3.13%) Data Guard
1 2 (3.13%) Oracle RMAN
1 2 (3.13%) SCCM
Vendors
1 6 (9.38%) Microsoft
2 4 (6.25%) Oracle
3 3 (4.69%) SAP
4 2 (3.13%) Axway
4 2 (3.13%) Becrypt
4 2 (3.13%) Cisco
4 2 (3.13%) Citrix
4 2 (3.13%) IBM
4 2 (3.13%) Kofax
4 2 (3.13%) Lotus
4 2 (3.13%) Siebel
4 2 (3.13%) VMware
5 1 (1.56%) Apple
5 1 (1.56%) Salesforce.com