The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Services Manager
Rank 115 106 112
Rank change year-on-year
-9 +6
Permanent jobs requiring a Service Manager 28 30 46
As % of all permanent IT jobs located in Hertfordshire 1.35% 1.43% 1.71%
As % of the Job Titles category 1.42% 1.50% 1.83%
Number of salaries quoted 21 13 32
Average salary £46,000 £52,500 £53,100
Average salary % change year-on-year
-12.38% -1.12%
90% offered a salary of more than £37,500 £41,500 £45,400
10% offered a salary of more than £57,500 £65,000 £64,750
UK excluding London average salary £46,000 £50,000 £47,500
% change year-on-year
-8.00% +5.26%
Service Manager
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1974 2004 2513
As % of all permanent IT jobs located in Hertfordshire 95.27% 95.84% 93.63%
Number of salaries quoted 1595 1544 2122
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,000 £25,000 £26,000
10% offered a salary of more than £65,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Hertfordshire

Service Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Hertfordshire region.

Service Manager Salary Trend in Hertfordshire

Service Manager
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Hertfordshire region over the 3 months to 27 February 2015.

Service Manager Salary Histogram in Hertfordshire

Service Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Hertfordshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -17 8 £37,500 -28.57% 1
Hitchin - 5 £49,250 -
Hemel Hempstead - 3 £47,500 - 2
Stevenage - 1 £42,500 -
Welwyn Garden City - 1 £46,500 -
Service Manager
East of England

Service Manager
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 27 February 2015, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 32 (68.09%) ITIL
2 31 (65.96%) Service Delivery
3 15 (31.91%) Finance
4 11 (23.40%) SLA
5 10 (21.28%) Project Management
6 9 (19.15%) SQL
7 8 (17.02%) Service Management
7 8 (17.02%) Stakeholder Management
8 7 (14.89%) Retail
8 7 (14.89%) Incident Management
8 7 (14.89%) QlikView
8 7 (14.89%) People Management
9 6 (12.77%) Coaching
9 6 (12.77%) Continuous Improvement
10 5 (10.64%) Mentoring
10 5 (10.64%) Matrix Management
10 5 (10.64%) Degree
10 5 (10.64%) ITIL Certification
11 4 (8.51%) Banking
11 4 (8.51%) Analytical Skills
11 4 (8.51%) Infrastructure Management
12 3 (6.38%) Test Strategy
12 3 (6.38%) Resource Management
12 3 (6.38%) User Acceptance Testing
12 3 (6.38%) Test Management
12 3 (6.38%) Software Testing
12 3 (6.38%) ISTQB
12 3 (6.38%) TestDirector
12 3 (6.38%) CheckPoint
12 3 (6.38%) PRINCE2

Service Manager
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 27 February 2015, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 2 (4.26%) MS Office
1 2 (4.26%) MS Excel
2 1 (2.13%) MS PowerPoint
Cloud Services
1 1 (2.13%) SaaS
Communications & Networking
1 1 (2.13%) VPN
1 1 (2.13%) Internet
1 1 (2.13%) Unified Communications
Database & Business Intelligence
1 7 (14.89%) QlikView
2 1 (2.13%) Oracle Database
2 1 (2.13%) Data Warehouse
Development Applications
1 3 (6.38%) TestDirector
General
1 15 (31.91%) Finance
2 7 (14.89%) Retail
3 4 (8.51%) Banking
4 1 (2.13%) Telecoms
4 1 (2.13%) Legal
4 1 (2.13%) Marketing
4 1 (2.13%) French Language
Libraries, Frameworks & Software Standards
1 1 (2.13%) Web Services
Miscellaneous
1 4 (8.51%) Analytical Skills
2 1 (2.13%) Blackberry
2 1 (2.13%) Management Information System
2 1 (2.13%) Tandem
2 1 (2.13%) PDA
2 1 (2.13%) Data Integration
2 1 (2.13%) FMCG
Operating Systems
1 3 (6.38%) Windows
2 2 (4.26%) Windows Server 2003
3 1 (2.13%) Windows Server 2008
3 1 (2.13%) Windows Server 2012
3 1 (2.13%) Windows 2000
3 1 (2.13%) Windows XP
Processes & Methodologies
1 32 (68.09%) ITIL
2 31 (65.96%) Service Delivery
3 10 (21.28%) Project Management
4 8 (17.02%) Service Management
4 8 (17.02%) Stakeholder Management
5 7 (14.89%) Incident Management
5 7 (14.89%) People Management
6 6 (12.77%) Coaching
6 6 (12.77%) Continuous Improvement
7 5 (10.64%) Matrix Management
7 5 (10.64%) Mentoring
8 4 (8.51%) Infrastructure Management
9 3 (6.38%) Software Testing
9 3 (6.38%) Test Strategy
9 3 (6.38%) User Acceptance Testing
9 3 (6.38%) Test Management
9 3 (6.38%) Resource Management
9 3 (6.38%) PRINCE2
10 2 (4.26%) CRM
10 2 (4.26%) Change Management
Programming Languages
1 9 (19.15%) SQL
Qualifications
1 5 (10.64%) ITIL Certification
1 5 (10.64%) Degree
2 3 (6.38%) ISTQB
3 2 (4.26%) MCP
4 1 (2.13%) CCNA
4 1 (2.13%) Cisco Certification
4 1 (2.13%) PRINCE2 Certification
4 1 (2.13%) PRINCE2 Practitioner
4 1 (2.13%) PMP
4 1 (2.13%) PMI Certification
Quality Assurance & Compliance
1 11 (23.40%) SLA
2 2 (4.26%) Sarbanes-Oxley
System Software
1 1 (2.13%) VMware ESX
Vendors
1 3 (6.38%) CheckPoint
2 2 (4.26%) SAP
2 2 (4.26%) Citrix
3 1 (2.13%) BMC
3 1 (2.13%) Cisco
3 1 (2.13%) Remedy
3 1 (2.13%) VMware
3 1 (2.13%) Computacenter
3 1 (2.13%) Twitter
3 1 (2.13%) Oracle
Hemel Hempstead, Hertfordshire
Roc Search
Posted: 2 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: car and flexible benefits
Posted: 15 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive basic + car + bonus + benefits
Posted: 18 days ago
Watford, Hertfordshire
camelot
Salary: Competitive
Posted: 24 days ago