The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Services Manager
Rank 125 117 127
Rank change year-on-year
-8 +10
Permanent jobs requiring a Service Manager 19 17 42
As % of all permanent IT jobs located in Hertfordshire 0.79% 0.89% 1.35%
As % of the Job Titles category 0.84% 0.92% 1.41%
Number of salaries quoted 14 8 27
Average salary £48,750 £51,250 £42,500
Average salary % change year-on-year
-4.87% +20.58%
90% offered a salary of more than £37,500 £38,000 £38,800
10% offered a salary of more than £70,250 £54,750 £57,000
UK excluding London average salary £49,000 £47,500 £45,000
% change year-on-year
+3.15% +5.55%
Service Manager
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2269 1846 2977
As % of all permanent IT jobs located in Hertfordshire 94.74% 96.45% 96.00%
Number of salaries quoted 1880 1465 2499
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £25,000 £24,000 £24,250
10% offered a salary of more than £65,000 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Hertfordshire

Service Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Hertfordshire region.

Service Manager Salary Trend in Hertfordshire

Service Manager
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Hertfordshire region over the 3 months to 26 November 2014.

Service Manager Salary Histogram in Hertfordshire

Service Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Hertfordshire region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -13 11 £45,000 -10.00% 1
Rickmansworth - 1 £47,500 -
Service Manager
East of England

Service Manager
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 26 November 2014, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 36 (63.16%) ITIL
2 32 (56.14%) Service Delivery
3 25 (43.86%) SLA
4 24 (42.11%) Finance
5 16 (28.07%) Service Management
6 14 (24.56%) Project Management
7 11 (19.30%) Change Management
8 10 (17.54%) ITIL Certification
9 9 (15.79%) Retail
9 9 (15.79%) Supplier Management
10 8 (14.04%) Matrix Management
10 8 (14.04%) Windows
11 7 (12.28%) Stakeholder Management
11 7 (12.28%) Analytical Skills
12 6 (10.53%) PRINCE2
13 5 (8.77%) CRM
13 5 (8.77%) Citrix
13 5 (8.77%) PRINCE2 Certification
13 5 (8.77%) Banking
13 5 (8.77%) Infrastructure Management
13 5 (8.77%) Incident Management
14 4 (7.02%) Degree
14 4 (7.02%) Security Cleared
14 4 (7.02%) SC Cleared
14 4 (7.02%) Business Transformation
14 4 (7.02%) Legal
15 3 (5.26%) Security Management
15 3 (5.26%) VMware
15 3 (5.26%) Microsoft
15 3 (5.26%) PMI

Service Manager
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 26 November 2014, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.51%) IIS
1 2 (3.51%) Apache
1 2 (3.51%) Tomcat
Applications
1 3 (5.26%) MS Project
1 3 (5.26%) MS Office
1 3 (5.26%) MS Excel
2 1 (1.75%) MS PowerPoint
Communications & Networking
1 3 (5.26%) Unified Communications
2 2 (3.51%) VPN
3 1 (1.75%) 3G
3 1 (1.75%) LTE
3 1 (1.75%) Radio Access Network
Database & Business Intelligence
1 2 (3.51%) MySQL
1 2 (3.51%) QlikView
General
1 24 (42.11%) Finance
2 9 (15.79%) Retail
3 5 (8.77%) Banking
4 4 (7.02%) Legal
5 2 (3.51%) Telecoms
6 1 (1.75%) Manufacturing
6 1 (1.75%) Billing
Miscellaneous
1 7 (12.28%) Analytical Skills
2 3 (5.26%) PMI
2 3 (5.26%) Smartphone
3 2 (3.51%) Statistics
4 1 (1.75%) Management Information System
Operating Systems
1 8 (14.04%) Windows
2 2 (3.51%) UNIX
3 1 (1.75%) Windows XP
3 1 (1.75%) Windows Server 2003
3 1 (1.75%) Windows Server 2008
3 1 (1.75%) Windows 7
3 1 (1.75%) Windows Server 2012
Processes & Methodologies
1 36 (63.16%) ITIL
2 32 (56.14%) Service Delivery
3 16 (28.07%) Service Management
4 14 (24.56%) Project Management
5 11 (19.30%) Change Management
6 9 (15.79%) Supplier Management
7 8 (14.04%) Matrix Management
8 7 (12.28%) Stakeholder Management
9 6 (10.53%) PRINCE2
10 5 (8.77%) CRM
10 5 (8.77%) Incident Management
10 5 (8.77%) Infrastructure Management
11 4 (7.02%) Business Transformation
12 3 (5.26%) ITIL V2
12 3 (5.26%) Security Management
12 3 (5.26%) Configuration Management
13 2 (3.51%) Workflow
13 2 (3.51%) Business Development
13 2 (3.51%) Continuous Improvement
13 2 (3.51%) Problem Management
Programming Languages
1 3 (5.26%) SQL
Qualifications
1 10 (17.54%) ITIL Certification
2 5 (8.77%) PRINCE2 Certification
3 4 (7.02%) Security Cleared
3 4 (7.02%) Degree
3 4 (7.02%) SC Cleared
4 3 (5.26%) PMI Certification
5 1 (1.75%) DV Cleared
Quality Assurance & Compliance
1 25 (43.86%) SLA
2 3 (5.26%) ISO/IEC 27001
System Software
1 2 (3.51%) VMware Infrastructure
2 1 (1.75%) VMware ESX
Vendors
1 5 (8.77%) Citrix
2 3 (5.26%) Microsoft
2 3 (5.26%) VMware
3 2 (3.51%) Oracle
3 2 (3.51%) SAP
4 1 (1.75%) Remedy
Hertfordshire
CDI Anders Elite Ltd
Posted: 21 hours ago
Watford, Hertfordshire
Roc Search
Posted: 22 hours ago
Hitchin, Hertfordshire
ReThink Recruitment
Salary: £40000 - £52000 per annum
Posted: 2 days ago
Hertfordshire
Capita - ITIN
Salary: £25000 - £28000 per annum + car
Posted: 13 days ago
South Herts / North London
Questor Resourcing
Salary: circa £45k -£60 + car + bonus + benefits
Posted: 22 days ago