The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 122 104 128
Rank change year-on-year
-18 +24
Permanent jobs requiring a Service Manager 29 27 42
As % of all permanent IT jobs located in Hertfordshire 1.23% 1.44% 1.37%
As % of the Job Titles category 1.30% 1.49% 1.44%
Number of salaries quoted 23 15 25
Average salary £46,000 £52,500 £42,500
Average salary % change year-on-year
-12.38% +23.52%
90% offered a salary of more than £37,500 £46,000 £38,700
10% offered a salary of more than £64,000 £68,000 £50,000
UK excluding London average salary £47,500 £49,250 £45,000
% change year-on-year
-3.55% +9.44%
Service Manager
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2236 1814 2923
As % of all permanent IT jobs located in Hertfordshire 94.59% 96.95% 95.46%
Number of salaries quoted 1827 1402 2502
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £25,000 £24,500 £25,000
10% offered a salary of more than £65,000 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Hertfordshire

Service Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Hertfordshire region.

Service Manager Salary Trend in Hertfordshire

Service Manager
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Hertfordshire region over the 3 months to 18 December 2014.

Service Manager Salary Histogram in Hertfordshire

Service Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Hertfordshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -25 13 £38,250 -27.14% 2
Hitchin - 2 £49,250 -
Stevenage +10 1 £42,500 -19.04%
Hemel Hempstead - 1 £50,000 - 1
Rickmansworth - 1 £47,500 -
Welwyn Garden City - 1 £46,500 -
Service Manager
East of England

Service Manager
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 18 December 2014, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 42 (70.00%) ITIL
2 36 (60.00%) Service Delivery
3 27 (45.00%) SLA
4 24 (40.00%) Finance
5 16 (26.67%) Service Management
6 12 (20.00%) Project Management
7 10 (16.67%) ITIL Certification
8 9 (15.00%) Stakeholder Management
9 8 (13.33%) Change Management
9 8 (13.33%) Windows
9 8 (13.33%) Matrix Management
10 7 (11.67%) Retail
10 7 (11.67%) Analytical Skills
10 7 (11.67%) SQL
11 6 (10.00%) QlikView
11 6 (10.00%) Supplier Management
11 6 (10.00%) Banking
12 5 (8.33%) Infrastructure Management
12 5 (8.33%) CRM
12 5 (8.33%) Citrix
13 4 (6.67%) PMI Certification
13 4 (6.67%) MS Office
13 4 (6.67%) PRINCE2
13 4 (6.67%) MS Excel
13 4 (6.67%) Continuous Improvement
13 4 (6.67%) Degree
13 4 (6.67%) Security Cleared
13 4 (6.67%) SC Cleared
13 4 (6.67%) Incident Management
14 3 (5.00%) ISO/IEC 27001

Service Manager
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 18 December 2014, IT jobs across the Hertfordshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.33%) IIS
1 2 (3.33%) Apache
1 2 (3.33%) Tomcat
Applications
1 4 (6.67%) MS Office
1 4 (6.67%) MS Excel
2 3 (5.00%) MS Project
3 2 (3.33%) MS PowerPoint
Communications & Networking
1 3 (5.00%) VPN
1 3 (5.00%) Unified Communications
2 1 (1.67%) Radio Access Network
2 1 (1.67%) Internet
2 1 (1.67%) 3G
2 1 (1.67%) LTE
Database & Business Intelligence
1 6 (10.00%) QlikView
2 2 (3.33%) MySQL
General
1 24 (40.00%) Finance
2 7 (11.67%) Retail
3 6 (10.00%) Banking
4 2 (3.33%) Telecoms
4 2 (3.33%) Legal
5 1 (1.67%) Manufacturing
5 1 (1.67%) Billing
5 1 (1.67%) Marketing
Miscellaneous
1 7 (11.67%) Analytical Skills
2 3 (5.00%) Smartphone
2 3 (5.00%) PMI
3 2 (3.33%) Statistics
4 1 (1.67%) PDA
4 1 (1.67%) Blackberry
4 1 (1.67%) Management Information System
4 1 (1.67%) Tandem
Operating Systems
1 8 (13.33%) Windows
2 2 (3.33%) UNIX
2 2 (3.33%) Windows XP
2 2 (3.33%) Windows Server 2003
3 1 (1.67%) Windows Server 2008
3 1 (1.67%) Windows 7
3 1 (1.67%) Windows Server 2012
3 1 (1.67%) Windows 2000
Processes & Methodologies
1 42 (70.00%) ITIL
2 36 (60.00%) Service Delivery
3 16 (26.67%) Service Management
4 12 (20.00%) Project Management
5 9 (15.00%) Stakeholder Management
6 8 (13.33%) Change Management
6 8 (13.33%) Matrix Management
7 6 (10.00%) Supplier Management
8 5 (8.33%) CRM
8 5 (8.33%) Infrastructure Management
9 4 (6.67%) Continuous Improvement
9 4 (6.67%) PRINCE2
9 4 (6.67%) Incident Management
10 3 (5.00%) Security Management
10 3 (5.00%) Configuration Management
10 3 (5.00%) Problem Management
10 3 (5.00%) Performance Management
10 3 (5.00%) Customer Engagement
10 3 (5.00%) ITIL V2
11 2 (3.33%) People Management
Programming Languages
1 7 (11.67%) SQL
Qualifications
1 10 (16.67%) ITIL Certification
2 4 (6.67%) PMI Certification
2 4 (6.67%) Degree
2 4 (6.67%) SC Cleared
2 4 (6.67%) Security Cleared
3 2 (3.33%) PRINCE2 Certification
4 1 (1.67%) MCP
4 1 (1.67%) PMP
4 1 (1.67%) DV Cleared
4 1 (1.67%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 27 (45.00%) SLA
2 3 (5.00%) ISO/IEC 27001
System Software
1 2 (3.33%) VMware Infrastructure
2 1 (1.67%) VMware ESX
Vendors
1 5 (8.33%) Citrix
2 3 (5.00%) VMware
2 3 (5.00%) Microsoft
3 2 (3.33%) Oracle
3 2 (3.33%) SAP
4 1 (1.67%) Cisco
4 1 (1.67%) BMC
4 1 (1.67%) Remedy
4 1 (1.67%) Computacenter
Hemel Hempstead
Hudson - London
Salary: £45000 - £50000 per annum
Posted: Yesterday
Potters Bar, Hertfordshire
Bluetownonline
Salary: Competitive dependent on experience
Posted: 2 days ago
Watford, Hertfordshire
Understanding Recruitment
Salary: £35000 - £40000 per annum + bens - bonus, pens, health+
Posted: 3 days ago
Watford, Hertfordshire
Roc Search
Posted: 6 days ago