The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Liverpool region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 54 44 63
Rank change year-on-year
-10 +19
Permanent jobs requiring a Support Analyst 14 9 6
As % of all permanent IT jobs located in Liverpool 2.41% 2.49% 1.21%
As % of the Job Titles category 2.53% 2.56% 1.25%
Number of salaries quoted 14 9 6
Average salary £29,500 £27,250 £30,000
Average salary % change year-on-year
+8.25% -9.16%
90% offered a salary of more than £19,000 £22,500 £26,250
10% offered a salary of more than £40,200 £39,000 £33,000
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
554 351 479
As % of all permanent IT jobs located in Liverpool 95.52% 96.96% 96.96%
Number of salaries quoted 482 302 416
Average salary £37,500 £35,000 £37,500
Average salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £57,500 £52,500 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Support Analyst
Merseyside

Support Analyst
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Liverpool

Support Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Liverpool region.

Support Analyst Salary Trend in Liverpool

Support Analyst
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Support Analyst across the Liverpool region over the 3 months to 18 April 2014.

Support Analyst Salary Histogram in Liverpool

Support Analyst
Top 30 Related IT Skills in Liverpool

For the 6 months to 18 April 2014, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 18 (78.26%) Microsoft
2 14 (60.87%) Windows
3 9 (39.13%) MS Excel
3 9 (39.13%) Active Directory
4 8 (34.78%) ITIL
4 8 (34.78%) MS Exchange
4 8 (34.78%) SQL
5 7 (30.43%) Exchange Server 2010
6 6 (26.09%) MS Office
6 6 (26.09%) WAN
7 5 (21.74%) TCP/IP
7 5 (21.74%) HP
7 5 (21.74%) SQL Server Integration Services
7 5 (21.74%) Windows Server 2008
7 5 (21.74%) Windows 7
8 4 (17.39%) Fat Client
8 4 (17.39%) VPN
8 4 (17.39%) Sage
8 4 (17.39%) Thin Client
8 4 (17.39%) Terminal Services
8 4 (17.39%) Windows Server 2003
8 4 (17.39%) SQL Server
8 4 (17.39%) Windows XP
8 4 (17.39%) LAN
8 4 (17.39%) Structured Cabling
9 3 (13.04%) Enterprise Software
9 3 (13.04%) ERP
9 3 (13.04%) CRM
9 3 (13.04%) SharePoint
9 3 (13.04%) SAP

Support Analyst
Top Related IT Skills in Liverpool by Category

For the 6 months to 18 April 2014, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (34.78%) MS Exchange
2 7 (30.43%) Exchange Server 2010
3 3 (13.04%) SharePoint
4 2 (8.70%) WorkSite
4 2 (8.70%) Exchange Server 2003
5 1 (4.35%) SharePoint 2013
5 1 (4.35%) Exchange Server 2007
Applications
1 9 (39.13%) MS Excel
2 6 (26.09%) MS Office
Business Applications
1 3 (13.04%) Dynamics CRM
2 1 (4.35%) Dynamics AX
2 1 (4.35%) Visualfiles
Cloud Services
1 2 (8.70%) SaaS
Communications & Networking
1 6 (26.09%) WAN
2 5 (21.74%) TCP/IP
3 4 (17.39%) VPN
3 4 (17.39%) LAN
3 4 (17.39%) Structured Cabling
4 3 (13.04%) Internet
4 3 (13.04%) DNS
5 2 (8.70%) IP Telephony
5 2 (8.70%) Wireless
5 2 (8.70%) VLAN
5 2 (8.70%) Ethernet
5 2 (8.70%) SSL
5 2 (8.70%) PSTN
5 2 (8.70%) ADSL
5 2 (8.70%) ISDN
6 1 (4.35%) DHCP
6 1 (4.35%) Firewall
Database & Business Intelligence
1 5 (21.74%) SQL Server Integration Services
2 4 (17.39%) SQL Server
3 3 (13.04%) SQL Server 2005
3 3 (13.04%) SQL Server Reporting Services
4 2 (8.70%) Data Warehouse
4 2 (8.70%) DTS
5 1 (4.35%) Informix
5 1 (4.35%) OLAP
5 1 (4.35%) SQL Server 2008
Development Applications
1 2 (8.70%) SQL Server Management Studio (SSMS)
2 1 (4.35%) MorphX
General
1 3 (13.04%) Finance
2 1 (4.35%) Law
2 1 (4.35%) Legal
2 1 (4.35%) Retail
2 1 (4.35%) General Ledger
Libraries, Frameworks & Software Standards
1 3 (13.04%) .NET
2 2 (8.70%) jQuery
2 2 (8.70%) HTML
2 2 (8.70%) XML
3 1 (4.35%) WSH
3 1 (4.35%) .NET Framework
Miscellaneous
1 4 (17.39%) Fat Client
1 4 (17.39%) Thin Client
2 3 (13.04%) Enterprise Software
3 2 (8.70%) iPhone
3 2 (8.70%) CMDB
3 2 (8.70%) Blackberry
4 1 (4.35%) Hedge funds
Operating Systems
1 14 (60.87%) Windows
2 5 (21.74%) Windows Server 2008
2 5 (21.74%) Windows 7
3 4 (17.39%) Windows Server 2003
3 4 (17.39%) Windows XP
4 2 (8.70%) Windows Vista
4 2 (8.70%) Linux
4 2 (8.70%) Windows 8
5 1 (4.35%) UNIX
5 1 (4.35%) Windows 2000
Processes & Methodologies
1 8 (34.78%) ITIL
2 3 (13.04%) ERP
2 3 (13.04%) CRM
3 2 (8.70%) Service Management
3 2 (8.70%) Dimensional Modelling
3 2 (8.70%) Problem Management
3 2 (8.70%) Incident Management
3 2 (8.70%) Business Intelligence
3 2 (8.70%) ETL
4 1 (4.35%) DNA
4 1 (4.35%) CAD
4 1 (4.35%) Resource Management
4 1 (4.35%) Workflow
Programming Languages
1 8 (34.78%) SQL
2 3 (13.04%) VB
3 2 (8.70%) VB.NET
3 2 (8.70%) T-SQL
3 2 (8.70%) C#
3 2 (8.70%) JavaScript
4 1 (4.35%) Java
4 1 (4.35%) VBA
4 1 (4.35%) X++
4 1 (4.35%) PowerShell
Qualifications
1 2 (8.70%) SC Cleared
1 2 (8.70%) Security Cleared
1 2 (8.70%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 9 (39.13%) Active Directory
2 4 (17.39%) Terminal Services
3 2 (8.70%) VMware Infrastructure
4 1 (4.35%) Hyper-V
4 1 (4.35%) XenApp
4 1 (4.35%) XenServer
Systems Management
1 2 (8.70%) OVSD
1 2 (8.70%) OpenView
1 2 (8.70%) Tivoli
2 1 (4.35%) Nagios
2 1 (4.35%) Norton AntiVirus
2 1 (4.35%) Backup Exec
Vendors
1 18 (78.26%) Microsoft
2 5 (21.74%) HP
3 4 (17.39%) Sage
4 3 (13.04%) SAP
4 3 (13.04%) Citrix
5 2 (8.70%) VMware
5 2 (8.70%) Juniper
5 2 (8.70%) Alcatel-Lucent
5 2 (8.70%) Cisco
5 2 (8.70%) Salesforce.com
5 2 (8.70%) ServiceNow
6 1 (4.35%) Oracle
6 1 (4.35%) Symantec
6 1 (4.35%) BMC
6 1 (4.35%) JD Edwards
6 1 (4.35%) SolarWinds
6 1 (4.35%) Kaspersky
Aintree, Liverpool, North West
Taskers Plc
Salary: circa £17,000 p.a
Posted: 19 days ago