The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 37 52 54
Rank change year-on-year
+15 +2
Permanent jobs requiring a Support Analyst 12 12 5
As % of all permanent IT jobs located in Liverpool 3.32% 2.43% 1.12%
As % of the Job Titles category 3.40% 2.49% 1.16%
Number of salaries quoted 2 11 4
Average salary £26,500 £25,000 £22,250
Average salary % change year-on-year
+6.00% +12.35%
90% offered a salary of more than £25,300 £21,500 £19,000
10% offered a salary of more than £27,700 £37,500 £25,850
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
353 482 432
As % of all permanent IT jobs located in Liverpool 97.78% 97.57% 96.86%
Number of salaries quoted 275 428 373
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £25,000 £25,000 £26,500
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Liverpool

Support Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Liverpool region.

Support Analyst Salary Trend in Liverpool

Support Analyst
Top 30 Related IT Skills in Liverpool

For the 6 months to 17 December 2014, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (55.56%) SQL
2 14 (51.85%) Finance
3 10 (37.04%) Oracle
3 10 (37.04%) UNIX
3 10 (37.04%) Oracle Financials
3 10 (37.04%) SLA
3 10 (37.04%) Shell Script
3 10 (37.04%) ACCA
3 10 (37.04%) CIMA
3 10 (37.04%) Oracle General Ledger
3 10 (37.04%) Oracle EBS R12
3 10 (37.04%) Root Cause Analysis
3 10 (37.04%) Oracle Payables
3 10 (37.04%) Oracle Receivables
3 10 (37.04%) Oracle Assets
3 10 (37.04%) Oracle AGIS
4 9 (33.33%) Linux
4 9 (33.33%) HP
5 8 (29.63%) HPUX
6 7 (25.93%) SAN
7 5 (18.52%) Windows
7 5 (18.52%) Tomcat
7 5 (18.52%) Business Intelligence
7 5 (18.52%) Sarbanes-Oxley
7 5 (18.52%) Analytics
7 5 (18.52%) Oracle Subledger Accounting
8 4 (14.81%) Red Hat
8 4 (14.81%) Nagios
9 3 (11.11%) MS Office
9 3 (11.11%) ITIL

Support Analyst
Top Related IT Skills in Liverpool by Category

For the 6 months to 17 December 2014, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (18.52%) Tomcat
2 3 (11.11%) Apache
3 1 (3.70%) IIS
3 1 (3.70%) MS Exchange
3 1 (3.70%) JBoss
3 1 (3.70%) Exchange Server 2010
3 1 (3.70%) WebSphere
Applications
1 3 (11.11%) MS Office
2 2 (7.41%) PrintSoft PReS
2 2 (7.41%) MS Excel
Business Applications
1 10 (37.04%) Oracle Financials
1 10 (37.04%) Oracle General Ledger
1 10 (37.04%) Oracle EBS R12
1 10 (37.04%) Oracle Payables
1 10 (37.04%) Oracle Receivables
1 10 (37.04%) Oracle Assets
1 10 (37.04%) Oracle AGIS
2 5 (18.52%) Oracle Subledger Accounting
3 1 (3.70%) Remedy ITSM
Communications & Networking
1 7 (25.93%) SAN
2 3 (11.11%) SNMP
3 1 (3.70%) TCP/IP
3 1 (3.70%) DNS
3 1 (3.70%) Internet
3 1 (3.70%) ADSL
3 1 (3.70%) ISDN
3 1 (3.70%) PSTN
3 1 (3.70%) Ethernet
3 1 (3.70%) IP Telephony
Database & Business Intelligence
1 2 (7.41%) Relational Database
2 1 (3.70%) Crystal Reports
General
1 14 (51.85%) Finance
2 2 (7.41%) Banking
2 2 (7.41%) Investment Banking
3 1 (3.70%) Legal
3 1 (3.70%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (7.41%) LAMP
2 1 (3.70%) .NET
2 1 (3.70%) J2EE
2 1 (3.70%) .NET Framework
Miscellaneous
1 3 (11.11%) Mainframe
2 2 (7.41%) Management Information System
3 1 (3.70%) Thin Client
3 1 (3.70%) Fat Client
3 1 (3.70%) IBM Mainframe
3 1 (3.70%) Mathematics
Operating Systems
1 10 (37.04%) UNIX
2 9 (33.33%) Linux
3 8 (29.63%) HPUX
4 5 (18.52%) Windows
5 2 (7.41%) Red Hat Enterprise Linux
5 2 (7.41%) Windows XP
6 1 (3.70%) MVS
6 1 (3.70%) Windows Server 2003
6 1 (3.70%) Windows 8
6 1 (3.70%) Windows Server 2008
6 1 (3.70%) CentOS
6 1 (3.70%) Windows 7
6 1 (3.70%) Windows Vista
Processes & Methodologies
1 10 (37.04%) Root Cause Analysis
2 5 (18.52%) Analytics
2 5 (18.52%) Business Intelligence
3 3 (11.11%) ITIL
4 2 (7.41%) Information Security
4 2 (7.41%) Problem Management
4 2 (7.41%) Release Management
4 2 (7.41%) Migration
5 1 (3.70%) Business Continuity
5 1 (3.70%) Change Management
5 1 (3.70%) Line Management
5 1 (3.70%) Capacity Planning
5 1 (3.70%) Continuous Improvement
5 1 (3.70%) Data Analysis
Programming Languages
1 15 (55.56%) SQL
2 10 (37.04%) Shell Script
3 2 (7.41%) VBA
3 2 (7.41%) Java
4 1 (3.70%) Assembly Language
4 1 (3.70%) JavaScript
4 1 (3.70%) C
4 1 (3.70%) COBOL
4 1 (3.70%) T-SQL
4 1 (3.70%) VBScript
Qualifications
1 10 (37.04%) CIMA
1 10 (37.04%) ACCA
2 1 (3.70%) MCP
2 1 (3.70%) Degree
Quality Assurance & Compliance
1 10 (37.04%) SLA
2 5 (18.52%) Sarbanes-Oxley
System Software
1 3 (11.11%) Firmware
2 1 (3.70%) Terminal Services
2 1 (3.70%) Active Directory
Systems Management
1 4 (14.81%) Nagios
Vendors
1 10 (37.04%) Oracle
2 9 (33.33%) HP
3 4 (14.81%) Red Hat
4 3 (11.11%) IBM
4 3 (11.11%) Microsoft
5 1 (3.70%) Remedy
5 1 (3.70%) Alcatel-Lucent
5 1 (3.70%) BMC
5 1 (3.70%) Business Objects
5 1 (3.70%) Adobe
5 1 (3.70%) Brocade
Liverpool
Capita - ITPS
Salary: £21000 - £23000 per annum + Benefits
Posted: 2 days ago