The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 40 58 50
Rank change year-on-year
+18 -8
Permanent jobs requiring a Support Analyst 13 8 4
As % of all permanent IT jobs located in Liverpool 3.25% 1.48% 1.04%
As % of the Job Titles category 3.46% 1.57% 1.08%
Number of salaries quoted 13 7 4
Average salary £21,789 £32,500 £32,375
Average salary % change year-on-year
-32.95% +0.38%
90% offered a salary of more than £20,358 £19,000 £26,025
10% offered a salary of more than £32,900 £43,500 £42,750
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
376 510 370
As % of all permanent IT jobs located in Liverpool 94.00% 94.27% 96.61%
Number of salaries quoted 265 449 320
Average salary £35,250 £36,500 £37,500
Average salary % change year-on-year
-3.42% -2.66%
90% offered a salary of more than £22,000 £26,000 £26,250
10% offered a salary of more than £55,000 £50,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Liverpool

Support Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Liverpool region.

Support Analyst Salary Trend in Liverpool

Support Analyst
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Support Analyst across the Liverpool region over the 3 months to 28 May 2015.

Support Analyst Salary Histogram in Liverpool

Support Analyst
Top 30 Related IT Skills in Liverpool

For the 6 months to 28 May 2015, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (55.56%) Windows
2 11 (40.74%) SLA
3 10 (37.04%) ITIL
3 10 (37.04%) SQL
4 8 (29.63%) Degree
5 7 (25.93%) Mac OS
5 7 (25.93%) Red Hat
5 7 (25.93%) Linux
5 7 (25.93%) Active Directory
5 7 (25.93%) SAN
5 7 (25.93%) Root Cause Analysis
6 6 (22.22%) Oracle Payables
6 6 (22.22%) Oracle Receivables
6 6 (22.22%) Oracle Assets
6 6 (22.22%) Oracle AGIS
6 6 (22.22%) Oracle Financials
6 6 (22.22%) Oracle
6 6 (22.22%) ACCA
6 6 (22.22%) CIMA
6 6 (22.22%) Oracle General Ledger
6 6 (22.22%) Oracle EBS R12
6 6 (22.22%) Finance
7 4 (14.81%) Service Management
7 4 (14.81%) Management Information System
7 4 (14.81%) VMware
7 4 (14.81%) Data Analysis
7 4 (14.81%) Remedy
7 4 (14.81%) Business Objects
7 4 (14.81%) VB.NET
7 4 (14.81%) .NET

Support Analyst
Top Related IT Skills in Liverpool by Category

For the 6 months to 28 May 2015, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.41%) MS Exchange
1 2 (7.41%) Exchange Server 2010
Applications
1 3 (11.11%) MS Office
2 2 (7.41%) MS Excel
Business Applications
1 6 (22.22%) Oracle Payables
1 6 (22.22%) Oracle Receivables
1 6 (22.22%) Oracle Assets
1 6 (22.22%) Oracle AGIS
1 6 (22.22%) Oracle Financials
1 6 (22.22%) Oracle General Ledger
1 6 (22.22%) Oracle EBS R12
2 3 (11.11%) Oracle Subledger Accounting
3 1 (3.70%) Bond Adapt
Communications & Networking
1 7 (25.93%) SAN
2 1 (3.70%) Internet
2 1 (3.70%) IP Telephony
Database & Business Intelligence
1 4 (14.81%) Relational Database
General
1 6 (22.22%) Finance
2 1 (3.70%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (14.81%) .NET
Miscellaneous
1 4 (14.81%) Management Information System
1 4 (14.81%) Analytical Skills
2 1 (3.70%) Thin Client
2 1 (3.70%) Fat Client
Operating Systems
1 15 (55.56%) Windows
2 7 (25.93%) Mac OS
2 7 (25.93%) Linux
3 1 (3.70%) Windows Server 2012
3 1 (3.70%) Windows XP
3 1 (3.70%) Windows Server 2003
3 1 (3.70%) Windows Server 2008
3 1 (3.70%) Windows 7
Processes & Methodologies
1 10 (37.04%) ITIL
2 7 (25.93%) Root Cause Analysis
3 4 (14.81%) Service Management
3 4 (14.81%) Data Analysis
3 4 (14.81%) Patch Management
3 4 (14.81%) ITIL V3
4 3 (11.11%) Analytics
4 3 (11.11%) Business Intelligence
5 2 (7.41%) Service Delivery
6 1 (3.70%) Continuous Improvement
6 1 (3.70%) Change Management
6 1 (3.70%) Asset Management
6 1 (3.70%) User Acceptance Testing
Programming Languages
1 10 (37.04%) SQL
2 4 (14.81%) VB.NET
Qualifications
1 8 (29.63%) Degree
2 6 (22.22%) ACCA
2 6 (22.22%) CIMA
Quality Assurance & Compliance
1 11 (40.74%) SLA
2 3 (11.11%) Sarbanes-Oxley
System Software
1 7 (25.93%) Active Directory
2 2 (7.41%) Terminal Services
3 1 (3.70%) XenApp
Systems Management
1 3 (11.11%) SCCM
Vendors
1 7 (25.93%) Red Hat
2 6 (22.22%) Oracle
3 4 (14.81%) VMware
3 4 (14.81%) Remedy
3 4 (14.81%) Business Objects
3 4 (14.81%) Citrix
4 3 (11.11%) Microsoft
5 1 (3.70%) Alcatel-Lucent