The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 36 51 54
Rank change year-on-year
+15 +3
Permanent jobs requiring a Support Analyst 17 9 11
As % of all permanent IT jobs located in Liverpool 3.85% 1.92% 2.17%
As % of the Job Titles category 3.99% 1.96% 2.24%
Number of salaries quoted 13 9 10
Average salary £45,000 £30,000 £31,250
Average salary % change year-on-year
+50.00% -4.00%
90% offered a salary of more than £25,000 £23,484 £24,250
10% offered a salary of more than £49,000 £40,000 £40,000
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
426 460 490
As % of all permanent IT jobs located in Liverpool 96.60% 98.08% 96.84%
Number of salaries quoted 355 401 455
Average salary £38,000 £40,000 £36,500
Average salary % change year-on-year
-5.00% +9.58%
90% offered a salary of more than £25,000 £25,500 £26,381
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Liverpool

Support Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Liverpool region.

Support Analyst Salary Trend in Liverpool

Support Analyst
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Support Analyst across the Liverpool region over the 3 months to 2 September 2014.

Support Analyst Salary Histogram in Liverpool

Support Analyst
Top 30 Related IT Skills in Liverpool

For the 6 months to 2 September 2014, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (62.50%) Linux
2 12 (50.00%) Windows
2 12 (50.00%) HP
3 11 (45.83%) SQL
4 10 (41.67%) UNIX
4 10 (41.67%) Shell Script
5 8 (33.33%) Finance
5 8 (33.33%) Microsoft
5 8 (33.33%) HPUX
5 8 (33.33%) Tomcat
6 7 (29.17%) MS Office
6 7 (29.17%) SAN
6 7 (29.17%) Problem Management
7 6 (25.00%) MS Excel
8 5 (20.83%) VBA
8 5 (20.83%) TCP/IP
8 5 (20.83%) Relational Database
9 4 (16.67%) Remedy ITSM
9 4 (16.67%) WebSphere
9 4 (16.67%) .NET Framework
9 4 (16.67%) BMC
9 4 (16.67%) Red Hat
9 4 (16.67%) Nagios
9 4 (16.67%) Remedy
9 4 (16.67%) .NET
9 4 (16.67%) J2EE
9 4 (16.67%) Java
9 4 (16.67%) JavaScript
9 4 (16.67%) VBScript
9 4 (16.67%) IIS

Support Analyst
Top Related IT Skills in Liverpool by Category

For the 6 months to 2 September 2014, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (33.33%) Tomcat
2 4 (16.67%) IIS
2 4 (16.67%) WebSphere
3 3 (12.50%) Apache
3 3 (12.50%) MS Exchange
4 2 (8.33%) Exchange Server 2010
5 1 (4.17%) Exchange Server 2013
5 1 (4.17%) Exchange Server 2007
5 1 (4.17%) SharePoint
Applications
1 7 (29.17%) MS Office
2 6 (25.00%) MS Excel
3 2 (8.33%) PrintSoft PReS
Business Applications
1 4 (16.67%) Remedy ITSM
2 2 (8.33%) Dynamics CRM
Cloud Services
1 2 (8.33%) SaaS
Communications & Networking
1 7 (29.17%) SAN
2 5 (20.83%) TCP/IP
3 3 (12.50%) Ethernet
3 3 (12.50%) SNMP
3 3 (12.50%) ADSL
3 3 (12.50%) ISDN
3 3 (12.50%) PSTN
3 3 (12.50%) DNS
4 2 (8.33%) VLAN
4 2 (8.33%) Structured Cabling
4 2 (8.33%) WAN
4 2 (8.33%) VPN
Database & Business Intelligence
1 5 (20.83%) Relational Database
2 2 (8.33%) Data Warehouse
2 2 (8.33%) DTS
2 2 (8.33%) SQL Server Integration Services
3 1 (4.17%) Crystal Reports
General
1 8 (33.33%) Finance
2 2 (8.33%) Banking
2 2 (8.33%) Investment Banking
3 1 (4.17%) Manufacturing
3 1 (4.17%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (16.67%) .NET
1 4 (16.67%) J2EE
1 4 (16.67%) .NET Framework
2 2 (8.33%) LAMP
Miscellaneous
1 3 (12.50%) Firmware
1 3 (12.50%) Mainframe
2 2 (8.33%) Management Information System
2 2 (8.33%) Thin Client
2 2 (8.33%) Blackberry
2 2 (8.33%) CMDB
2 2 (8.33%) Fat Client
2 2 (8.33%) iPhone
2 2 (8.33%) Enterprise Software
3 1 (4.17%) IBM Mainframe
3 1 (4.17%) Mathematics
Operating Systems
1 15 (62.50%) Linux
2 12 (50.00%) Windows
3 10 (41.67%) UNIX
4 8 (33.33%) HPUX
5 3 (12.50%) Windows Vista
5 3 (12.50%) Windows XP
5 3 (12.50%) Windows 8
6 2 (8.33%) Red Hat Enterprise Linux
6 2 (8.33%) Windows 7
7 1 (4.17%) Windows Server 2012
7 1 (4.17%) MVS
7 1 (4.17%) Windows Server 2003
7 1 (4.17%) Windows Server 2008
7 1 (4.17%) CentOS
Processes & Methodologies
1 7 (29.17%) Problem Management
2 3 (12.50%) ITIL
3 2 (8.33%) CRM
3 2 (8.33%) ERP
3 2 (8.33%) ETL
3 2 (8.33%) Migration
3 2 (8.33%) Information Security
3 2 (8.33%) Release Management
3 2 (8.33%) Dimensional Modelling
4 1 (4.17%) Capacity Planning
4 1 (4.17%) Data Analysis
Programming Languages
1 11 (45.83%) SQL
2 10 (41.67%) Shell Script
3 5 (20.83%) VBA
4 4 (16.67%) VBScript
4 4 (16.67%) Java
4 4 (16.67%) JavaScript
5 1 (4.17%) C
5 1 (4.17%) COBOL
5 1 (4.17%) Assembly Language
Qualifications
1 1 (4.17%) Degree
System Software
1 2 (8.33%) Active Directory
2 1 (4.17%) VMware ESX
2 1 (4.17%) XenDesktop
Systems Management
1 4 (16.67%) Nagios
2 1 (4.17%) NetBackup
2 1 (4.17%) WSUS
Vendors
1 12 (50.00%) HP
2 8 (33.33%) Microsoft
3 4 (16.67%) JBoss
3 4 (16.67%) BMC
3 4 (16.67%) Red Hat
3 4 (16.67%) Remedy
4 3 (12.50%) Cisco
4 3 (12.50%) IBM
5 2 (8.33%) Sage
5 2 (8.33%) Salesforce.com
5 2 (8.33%) ServiceNow
6 1 (4.17%) Business Objects
6 1 (4.17%) VMware
6 1 (4.17%) Brocade
6 1 (4.17%) Dell
6 1 (4.17%) Citrix
6 1 (4.17%) Symantec
6 1 (4.17%) Adobe
Liverpool, Merseyside
TEKsystems
Salary: £25000 - £35000 per annum
Posted: 4 days ago