The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Liverpool region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 48 60 45
Rank change year-on-year
+12 -15
Permanent jobs requiring a Support Analyst 12 3 22
As % of all permanent IT jobs located in Liverpool 2.31% 0.62% 4.14%
As % of the Job Titles category 2.41% 0.64% 4.26%
Number of salaries quoted 8 3 16
Average salary £38,750 £23,980 £30,000
Average salary % change year-on-year
+61.59% -20.06%
90% offered a salary of more than £23,200 £21,996 £25,000
10% offered a salary of more than £46,500 £24,796 £36,250
UK excluding London average salary £27,250 £27,500 £30,000
% change year-on-year
-0.90% -8.33%
Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
498 470 517
As % of all permanent IT jobs located in Liverpool 95.77% 97.71% 97.18%
Number of salaries quoted 430 415 478
Average salary £37,000 £40,000 £35,000
Average salary % change year-on-year
-7.50% +14.28%
90% offered a salary of more than £26,000 £26,450 £26,381
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
Merseyside

Support Analyst
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Liverpool

Support Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Liverpool region.

Support Analyst Salary Trend in Liverpool

Support Analyst
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Support Analyst across the Liverpool region over the 3 months to 29 July 2014.

Support Analyst Salary Histogram in Liverpool

Support Analyst
Top 30 Related IT Skills in Liverpool

For the 6 months to 29 July 2014, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (60.00%) Windows
2 13 (52.00%) SQL
3 12 (48.00%) Microsoft
4 11 (44.00%) HP
4 11 (44.00%) Linux
5 9 (36.00%) MS Office
6 7 (28.00%) Problem Management
6 7 (28.00%) UNIX
6 7 (28.00%) MS Excel
7 6 (24.00%) .NET
7 6 (24.00%) JavaScript
7 6 (24.00%) Tomcat
7 6 (24.00%) TCP/IP
7 6 (24.00%) Finance
7 6 (24.00%) Shell Script
8 5 (20.00%) .NET Framework
8 5 (20.00%) Active Directory
8 5 (20.00%) VBA
9 4 (16.00%) IIS
9 4 (16.00%) J2EE
9 4 (16.00%) Java
9 4 (16.00%) VBScript
9 4 (16.00%) JBoss
9 4 (16.00%) HPUX
9 4 (16.00%) ITIL
9 4 (16.00%) BMC
9 4 (16.00%) DNS
9 4 (16.00%) WAN
9 4 (16.00%) MS Exchange
9 4 (16.00%) WebSphere

Support Analyst
Top Related IT Skills in Liverpool by Category

For the 6 months to 29 July 2014, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (24.00%) Tomcat
2 4 (16.00%) IIS
2 4 (16.00%) MS Exchange
2 4 (16.00%) WebSphere
3 3 (12.00%) SharePoint
3 3 (12.00%) Exchange Server 2010
4 2 (8.00%) Apache
4 2 (8.00%) WorkSite
4 2 (8.00%) Exchange Server 2007
5 1 (4.00%) Exchange Server 2003
5 1 (4.00%) SharePoint 2013
5 1 (4.00%) Exchange Server 2013
Applications
1 9 (36.00%) MS Office
2 7 (28.00%) MS Excel
3 2 (8.00%) PrintSoft PReS
Business Applications
1 4 (16.00%) Remedy ITSM
2 2 (8.00%) Dynamics CRM
3 1 (4.00%) Visualfiles
Cloud Services
1 2 (8.00%) SaaS
Communications & Networking
1 6 (24.00%) TCP/IP
2 4 (16.00%) WAN
2 4 (16.00%) DNS
3 3 (12.00%) SAN
3 3 (12.00%) PSTN
3 3 (12.00%) ADSL
3 3 (12.00%) ISDN
3 3 (12.00%) Ethernet
4 2 (8.00%) VPN
4 2 (8.00%) LAN
4 2 (8.00%) VLAN
4 2 (8.00%) Structured Cabling
5 1 (4.00%) Firewall
5 1 (4.00%) DHCP
5 1 (4.00%) SNMP
Database & Business Intelligence
1 4 (16.00%) SQL Server Integration Services
1 4 (16.00%) Relational Database
2 3 (12.00%) SQL Server
3 2 (8.00%) Data Warehouse
3 2 (8.00%) DTS
3 2 (8.00%) SQL Server Reporting Services
3 2 (8.00%) SQL Server 2005
4 1 (4.00%) OLAP
4 1 (4.00%) Informix
Development Applications
1 2 (8.00%) SQL Server Management Studio (SSMS)
General
1 6 (24.00%) Finance
2 1 (4.00%) Law
2 1 (4.00%) Legal
2 1 (4.00%) Manufacturing
2 1 (4.00%) Banking
2 1 (4.00%) Investment Banking
2 1 (4.00%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (24.00%) .NET
2 5 (20.00%) .NET Framework
3 4 (16.00%) J2EE
4 2 (8.00%) XML
4 2 (8.00%) jQuery
4 2 (8.00%) HTML
5 1 (4.00%) WSH
5 1 (4.00%) LAMP
Miscellaneous
1 3 (12.00%) Enterprise Software
2 2 (8.00%) Thin Client
2 2 (8.00%) Blackberry
2 2 (8.00%) Mainframe
2 2 (8.00%) CMDB
2 2 (8.00%) Fat Client
2 2 (8.00%) iPhone
3 1 (4.00%) Firmware
Operating Systems
1 15 (60.00%) Windows
2 11 (44.00%) Linux
3 7 (28.00%) UNIX
4 4 (16.00%) HPUX
5 3 (12.00%) Windows XP
5 3 (12.00%) Windows Vista
5 3 (12.00%) Windows 7
5 3 (12.00%) Windows 8
6 2 (8.00%) Windows Server 2008
6 2 (8.00%) Windows Server 2003
7 1 (4.00%) MVS
7 1 (4.00%) Windows Server 2012
Processes & Methodologies
1 7 (28.00%) Problem Management
2 4 (16.00%) ITIL
3 2 (8.00%) CRM
3 2 (8.00%) ERP
3 2 (8.00%) ETL
3 2 (8.00%) Release Management
3 2 (8.00%) Dimensional Modelling
4 1 (4.00%) Business Intelligence
4 1 (4.00%) CAD
4 1 (4.00%) Incident Management
4 1 (4.00%) DNA
Programming Languages
1 13 (52.00%) SQL
2 6 (24.00%) JavaScript
2 6 (24.00%) Shell Script
3 5 (20.00%) VBA
4 4 (16.00%) VBScript
4 4 (16.00%) Java
5 3 (12.00%) VB
6 2 (8.00%) VB.NET
6 2 (8.00%) C#
6 2 (8.00%) T-SQL
7 1 (4.00%) PowerShell
Qualifications
1 1 (4.00%) ITIL Certification
System Software
1 5 (20.00%) Active Directory
2 2 (8.00%) VMware Infrastructure
3 1 (4.00%) Hyper-V
3 1 (4.00%) XenApp
3 1 (4.00%) XenServer
3 1 (4.00%) XenDesktop
3 1 (4.00%) VMware ESX
Systems Management
1 2 (8.00%) Nagios
2 1 (4.00%) Norton AntiVirus
2 1 (4.00%) NetBackup
2 1 (4.00%) Backup Exec
2 1 (4.00%) OVSD
2 1 (4.00%) WSUS
2 1 (4.00%) OpenView
2 1 (4.00%) Tivoli
Vendors
1 12 (48.00%) Microsoft
2 11 (44.00%) HP
3 4 (16.00%) JBoss
3 4 (16.00%) BMC
3 4 (16.00%) Remedy
4 3 (12.00%) VMware
4 3 (12.00%) Cisco
5 2 (8.00%) Citrix
5 2 (8.00%) Sage
5 2 (8.00%) Salesforce.com
5 2 (8.00%) Symantec
5 2 (8.00%) ServiceNow
6 1 (4.00%) Nintex
6 1 (4.00%) Red Hat
6 1 (4.00%) Kaspersky
6 1 (4.00%) SolarWinds
6 1 (4.00%) Oracle
6 1 (4.00%) Dell
6 1 (4.00%) IBM
6 1 (4.00%) Adobe
Liverpool, Merseyside
Sanderson
Salary: £40000 - £50000 per annum + Benefits
Posted: 10 hours ago