The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Liverpool region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 49 60 47
Rank change year-on-year
+11 -13
Permanent jobs requiring a Support Analyst 5 11 9
As % of all permanent IT jobs located in Liverpool 1.337% 2.153% 2.903%
As % of the Job Titles category 1.385% 2.222% 3.020%
Number of salaries quoted 5 9 9
Average salary £27,250 £30,000 £31,500
Average salary % change year-on-year
-9.16% -4.76%
90% offered a salary of more than £26,200 £26,500 £26,800
10% offered a salary of more than £42,000 £30,000 £32,200
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
Liverpool
Permanent IT job ads with a match in the
Job Titles category
361 495 298
As % of all permanent IT jobs located in Liverpool 96.52% 96.87% 96.13%
Number of salaries quoted 310 436 235
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £26,000 £26,500 £31,000
10% offered a salary of more than £51,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
Merseyside

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Liverpool region as a proportion of the total demand within the Job Titles category.

Liverpool Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Liverpool region.

Liverpool Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Liverpool region over the 3 months to 22 May 2013.

Liverpool Support Analyst Salary Histogram

Support Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 7 (70.00%) Windows
2 4 (40.00%) MS Excel
2 4 (40.00%) Active Directory
3 3 (30.00%) Citrix
3 3 (30.00%) DHCP
3 3 (30.00%) DNS
3 3 (30.00%) Microsoft
3 3 (30.00%) Windows Server 2003
3 3 (30.00%) MS Exchange
3 3 (30.00%) SQL Server
3 3 (30.00%) Migration
3 3 (30.00%) VMware
3 3 (30.00%) Windows Server 2008
3 3 (30.00%) VMware Infrastructure
4 2 (20.00%) VMware ESXi
4 2 (20.00%) Exchange Server 2010
4 2 (20.00%) Problem Management
4 2 (20.00%) SC Cleared
4 2 (20.00%) Security Cleared
4 2 (20.00%) SQL Server 2008
4 2 (20.00%) VMware ESX
4 2 (20.00%) SQL Server 2005
4 2 (20.00%) SharePoint Server
4 2 (20.00%) IIS
4 2 (20.00%) SAP
4 2 (20.00%) ITIL
4 2 (20.00%) LAN
4 2 (20.00%) WAN
4 2 (20.00%) SharePoint
4 2 (20.00%) Apache

Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (10.00%) SOAP
1 1 (10.00%) Web Services
1 1 (10.00%) WebSphere
Application Platforms
1 3 (30.00%) MS Exchange
2 2 (20.00%) Exchange Server 2010
2 2 (20.00%) SharePoint Server
2 2 (20.00%) IIS
2 2 (20.00%) SharePoint
2 2 (20.00%) Apache
2 2 (20.00%) Tomcat
2 2 (20.00%) Blackberry Enterprise Server
Applications
1 4 (40.00%) MS Excel
Business Applications
1 1 (10.00%) Lawson
1 1 (10.00%) SAP HR
1 1 (10.00%) SAP Payroll
1 1 (10.00%) SAP BPC
Communications & Networking
1 3 (30.00%) DHCP
1 3 (30.00%) DNS
2 2 (20.00%) LAN
2 2 (20.00%) WAN
3 1 (10.00%) Extranet
3 1 (10.00%) Firewall
Database & Business Intelligence
1 3 (30.00%) SQL Server
2 2 (20.00%) SQL Server 2008
2 2 (20.00%) SQL Server 2005
3 1 (10.00%) MS Access
General
1 1 (10.00%) Back Office
1 1 (10.00%) Finance
1 1 (10.00%) Law
Miscellaneous
1 2 (20.00%) Blackberry
2 1 (10.00%) Mainframe
2 1 (10.00%) Clustering
2 1 (10.00%) Data Conversion
Operating Systems
1 7 (70.00%) Windows
2 3 (30.00%) Windows Server 2003
2 3 (30.00%) Windows Server 2008
3 1 (10.00%) UNIX
3 1 (10.00%) AIX
Processes & Methodologies
1 3 (30.00%) Migration
2 2 (20.00%) Problem Management
2 2 (20.00%) ITIL
2 2 (20.00%) BCP
3 1 (10.00%) ERP
3 1 (10.00%) Service Delivery
3 1 (10.00%) Change Management
3 1 (10.00%) Business Continuity
3 1 (10.00%) Infrastructure Management
Programming Languages
1 1 (10.00%) SQL
Qualifications
1 2 (20.00%) SC Cleared
1 2 (20.00%) Security Cleared
1 2 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 4 (40.00%) Active Directory
2 3 (30.00%) VMware Infrastructure
3 2 (20.00%) VMware ESXi
3 2 (20.00%) VMware ESX
4 1 (10.00%) XenApp
4 1 (10.00%) vSphere
4 1 (10.00%) Citrix Presentation Server
Systems Management
1 1 (10.00%) CA Wily
Vendors
1 3 (30.00%) Citrix
1 3 (30.00%) Microsoft
1 3 (30.00%) VMware
2 2 (20.00%) SAP
3 1 (10.00%) CA
3 1 (10.00%) OutlookSoft
3 1 (10.00%) Northgate
3 1 (10.00%) NorthgateArinso