The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 33 39 59
Rank change year-on-year
+6 +20
Permanent jobs requiring a Support Analyst 24 16 11
As % of all permanent IT jobs located in Liverpool 5.66% 3.83% 2.16%
As % of the Job Titles category 5.83% 3.93% 2.21%
Number of salaries quoted 8 6 11
Average salary £30,000 £21,000 £27,500
Average salary % change year-on-year
+42.85% -23.63%
90% offered a salary of more than £23,500 £20,000 £22,000
10% offered a salary of more than £45,000 £26,500 £38,500
UK excluding London average salary £28,500 £27,850 £28,000
% change year-on-year
+2.33% -0.53%
Support Analyst
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
412 407 497
As % of all permanent IT jobs located in Liverpool 97.17% 97.37% 97.45%
Number of salaries quoted 322 351 430
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £25,000 £25,000 £26,250
10% offered a salary of more than £50,000 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Liverpool

Support Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Liverpool region.

Support Analyst Salary Trend in Liverpool

Support Analyst
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Support Analyst across the Liverpool region over the 3 months to 14 February 2016.

Support Analyst Salary Histogram in Liverpool

Support Analyst
Top 30 Related IT Skills in Liverpool

For the 6 months to 14 February 2016, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 20 (76.92%) Finance
2 18 (69.23%) Microsoft
2 18 (69.23%) ITIL
3 17 (65.38%) SQL Server
4 16 (61.54%) Banking
4 16 (61.54%) User Acceptance Testing
5 15 (57.69%) MS Office
5 15 (57.69%) SLA
6 14 (53.85%) Reuters
6 14 (53.85%) Bloomberg
6 14 (53.85%) Time Management
6 14 (53.85%) Wealth Management
6 14 (53.85%) Credit Risk
6 14 (53.85%) Data Analysis
6 14 (53.85%) Change Management
6 14 (53.85%) SQL Server 2008
6 14 (53.85%) SWIFT
6 14 (53.85%) Analytical Skills
7 13 (50.00%) Service Delivery
8 12 (46.15%) Degree
8 12 (46.15%) Mathematics
8 12 (46.15%) ISTQB
8 12 (46.15%) C
8 12 (46.15%) ISTQB Foundation Certification
9 7 (26.92%) Windows
10 5 (19.23%) SQL
11 4 (15.38%) SQL Server 2012
11 4 (15.38%) Windows Server 2012
12 3 (11.54%) VMware
12 3 (11.54%) Active Directory

Support Analyst
Top Related IT Skills in Liverpool by Category

For the 6 months to 14 February 2016, IT jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.69%) BizTalk Server
1 2 (7.69%) Exchange Server 2010
1 2 (7.69%) MS Exchange
2 1 (3.85%) Apache
2 1 (3.85%) Tomcat
2 1 (3.85%) Umbraco
Applications
1 15 (57.69%) MS Office
Business Applications
1 2 (7.69%) Dynamics CRM
1 2 (7.69%) Salesforce.com CRM
2 1 (3.85%) Dynamics AX
Database & Business Intelligence
1 17 (65.38%) SQL Server
2 14 (53.85%) SQL Server 2008
3 4 (15.38%) SQL Server 2012
4 1 (3.85%) Data Mining
General
1 20 (76.92%) Finance
2 16 (61.54%) Banking
3 1 (3.85%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET
1 1 (3.85%) Entity Framework
1 1 (3.85%) HTML
1 1 (3.85%) JMS
1 1 (3.85%) WCF
1 1 (3.85%) WF
Miscellaneous
1 14 (53.85%) Analytical Skills
1 14 (53.85%) Credit Risk
1 14 (53.85%) SWIFT
2 12 (46.15%) Mathematics
3 2 (7.69%) Management Information System
4 1 (3.85%) Data Centre
Operating Systems
1 7 (26.92%) Windows
2 4 (15.38%) Windows Server 2012
3 2 (7.69%) Windows Server
4 1 (3.85%) Linux
Processes & Methodologies
1 18 (69.23%) ITIL
2 16 (61.54%) User Acceptance Testing
3 14 (53.85%) Change Management
3 14 (53.85%) Data Analysis
3 14 (53.85%) Time Management
3 14 (53.85%) Wealth Management
4 13 (50.00%) Service Delivery
5 2 (7.69%) CRM
5 2 (7.69%) ETL
5 2 (7.69%) ITIL V3
5 2 (7.69%) Release Management
6 1 (3.85%) ERP
6 1 (3.85%) Web Development
Programming Languages
1 12 (46.15%) C
2 5 (19.23%) SQL
3 1 (3.85%) Bash Shell
3 1 (3.85%) JavaScript
3 1 (3.85%) Perl
3 1 (3.85%) Python
Qualifications
1 12 (46.15%) Degree
1 12 (46.15%) ISTQB
1 12 (46.15%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 15 (57.69%) SLA
System Software
1 3 (11.54%) Active Directory
2 2 (7.69%) VMware Infrastructure
3 1 (3.85%) Squid
3 1 (3.85%) Terminal Services
3 1 (3.85%) XenApp
Vendors
1 18 (69.23%) Microsoft
2 14 (53.85%) Bloomberg
2 14 (53.85%) Reuters
3 3 (11.54%) VMware
4 2 (7.69%) Remedy
4 2 (7.69%) Salesforce.com
5 1 (3.85%) Citrix
Liverpool, Merseyside
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £27000.00 per annum
Posted: 3 days ago
Liverpool
Computer Futures
Salary: competitive
Posted: 25 days ago