The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 46 55 57
Rank change year-on-year
+9 +2
Permanent jobs requiring a Support Analyst 12 16 8
As % of all permanent IT jobs located in Merseyside 2.35% 2.45% 1.50%
As % of the Job Titles category 2.45% 2.57% 1.53%
Number of salaries quoted 9 12 5
Average salary £32,500 £28,000 £23,980
Average salary % change year-on-year
+16.07% +16.76%
90% offered a salary of more than £22,334 £22,750 £19,400
10% offered a salary of more than £33,450 £42,400 £37,000
UK excluding London average salary £27,500 £27,500 £27,523
% change year-on-year
- -0.08%
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
490 623 524
As % of all permanent IT jobs located in Merseyside 95.89% 95.55% 97.94%
Number of salaries quoted 362 527 457
Average salary £37,500 £35,000 £37,500
Average salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £24,000 £25,000 £26,000
10% offered a salary of more than £56,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Merseyside region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Merseyside

Support Analyst
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Merseyside region.

Support Analyst Salary Trend in Merseyside

Support Analyst
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Support Analyst across the Merseyside region over the 3 months to 3 July 2015.

Support Analyst Salary Histogram in Merseyside

Support Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Merseyside region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +12 8 £32,500 - 1
Birkenhead +6 3 £32,000 +6.66%
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Merseyside

For the 6 months to 3 July 2015, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 18 (69.23%) Windows
2 10 (38.46%) ITIL
3 9 (34.62%) Active Directory
3 9 (34.62%) SAN
3 9 (34.62%) Degree
4 8 (30.77%) Red Hat
4 8 (30.77%) Linux
4 8 (30.77%) Mac OS
5 7 (26.92%) SQL
6 6 (23.08%) Microsoft
7 5 (19.23%) Citrix
7 5 (19.23%) Business Objects
7 5 (19.23%) VMware
7 5 (19.23%) Relational Database
8 4 (15.38%) Windows Server 2012
8 4 (15.38%) ITIL V3
8 4 (15.38%) Analytical Skills
8 4 (15.38%) Patch Management
8 4 (15.38%) Service Management
8 4 (15.38%) Remedy
8 4 (15.38%) Management Information System
8 4 (15.38%) Data Analysis
8 4 (15.38%) MS Office
8 4 (15.38%) VB.NET
8 4 (15.38%) .NET
8 4 (15.38%) SLA
9 3 (11.54%) SCCM
10 2 (7.69%) Service Delivery
10 2 (7.69%) Windows Server 2008
10 2 (7.69%) MS Excel

Support Analyst
Top Related IT Skills in Merseyside by Category

For the 6 months to 3 July 2015, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.69%) MS Exchange
1 2 (7.69%) Exchange Server 2010
2 1 (3.85%) OpenEdge
Applications
1 4 (15.38%) MS Office
2 2 (7.69%) MS Excel
3 1 (3.85%) MS PowerPoint
Communications & Networking
1 9 (34.62%) SAN
2 1 (3.85%) VoIP
2 1 (3.85%) DHCP
2 1 (3.85%) SNMP
2 1 (3.85%) TCP/IP
2 1 (3.85%) VPN
2 1 (3.85%) DNS
Database & Business Intelligence
1 5 (19.23%) Relational Database
2 2 (7.69%) SQL Server
3 1 (3.85%) Oracle Reports
3 1 (3.85%) RDBMS
3 1 (3.85%) SQL Server Reporting Services
3 1 (3.85%) Oracle Database 11g
3 1 (3.85%) Oracle Database
General
1 1 (3.85%) Legal
1 1 (3.85%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (15.38%) .NET
Miscellaneous
1 4 (15.38%) Management Information System
1 4 (15.38%) Analytical Skills
2 1 (3.85%) GIS
Operating Systems
1 18 (69.23%) Windows
2 8 (30.77%) Linux
2 8 (30.77%) Mac OS
3 4 (15.38%) Windows Server 2012
4 2 (7.69%) Windows Server 2008
5 1 (3.85%) Windows 7
5 1 (3.85%) Windows Server 2003
5 1 (3.85%) Android
Processes & Methodologies
1 10 (38.46%) ITIL
2 4 (15.38%) Service Management
2 4 (15.38%) Data Analysis
2 4 (15.38%) ITIL V3
2 4 (15.38%) Patch Management
3 2 (7.69%) Service Delivery
4 1 (3.85%) Asset Management
4 1 (3.85%) PRINCE2
4 1 (3.85%) CRM
4 1 (3.85%) Continuous Improvement
4 1 (3.85%) Root Cause Analysis
Programming Languages
1 7 (26.92%) SQL
2 4 (15.38%) VB.NET
Qualifications
1 9 (34.62%) Degree
Quality Assurance & Compliance
1 4 (15.38%) SLA
System Software
1 9 (34.62%) Active Directory
2 2 (7.69%) XenApp
3 1 (3.85%) Terminal Services
3 1 (3.85%) Hyper-V
Systems Management
1 3 (11.54%) SCCM
Vendors
1 8 (30.77%) Red Hat
2 6 (23.08%) Microsoft
3 5 (19.23%) Citrix
3 5 (19.23%) Business Objects
3 5 (19.23%) VMware
4 4 (15.38%) Remedy
5 2 (7.69%) Oracle
6 1 (3.85%) Sage
Liverpool, Merseyside
RSA
Salary: Competitive Salary + Excellent Benefits
Posted: 16 days ago