The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 44 47 58
Rank change year-on-year
+3 +11
Permanent jobs requiring a Support Analyst 13 19 14
As % of all permanent IT jobs located in Merseyside 2.85% 3.16% 2.30%
As % of the Job Titles category 2.97% 3.35% 2.37%
Number of salaries quoted 10 15 14
Average salary £26,584 £35,000 £24,490
Average salary % change year-on-year
-24.04% +42.91%
90% offered a salary of more than £22,700 £25,000 £18,000
10% offered a salary of more than £32,000 £48,000 £37,000
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
438 567 591
As % of all permanent IT jobs located in Merseyside 96.05% 94.19% 96.89%
Number of salaries quoted 340 462 514
Average salary £37,500 £38,000 £37,500
Average salary % change year-on-year
-1.31% +1.33%
90% offered a salary of more than £23,500 £25,000 £25,000
10% offered a salary of more than £62,500 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Merseyside region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Merseyside

Support Analyst
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Merseyside region.

Support Analyst Salary Trend in Merseyside

Support Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Merseyside region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +4 11 £30,000 -33.33%
Southport - 1 - -
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Merseyside

For the 6 months to 31 August 2015, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 24 (82.76%) Windows
2 13 (44.83%) Active Directory
3 10 (34.48%) Microsoft
3 10 (34.48%) Linux
3 10 (34.48%) SAN
4 9 (31.03%) Red Hat
4 9 (31.03%) Degree
4 9 (31.03%) Mac OS
5 8 (27.59%) MS Office
6 5 (17.24%) ITIL
6 5 (17.24%) Citrix
6 5 (17.24%) E-Learning
6 5 (17.24%) VMware
6 5 (17.24%) Windows 7
7 4 (13.79%) Patch Management
8 3 (10.34%) SCCM
8 3 (10.34%) Service Delivery
8 3 (10.34%) Windows Server 2012
9 2 (6.90%) Exchange Server 2010
9 2 (6.90%) Windows Server 2008
9 2 (6.90%) XenApp
9 2 (6.90%) Terminal Services
9 2 (6.90%) MS Excel
9 2 (6.90%) SQL
9 2 (6.90%) Oracle
9 2 (6.90%) SQL Server
9 2 (6.90%) MS Exchange
10 1 (3.45%) VoIP
10 1 (3.45%) DHCP
10 1 (3.45%) HTTP

Support Analyst
Top Related IT Skills in Merseyside by Category

For the 6 months to 31 August 2015, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.90%) Exchange Server 2010
1 2 (6.90%) MS Exchange
2 1 (3.45%) IIS
Applications
1 8 (27.59%) MS Office
2 2 (6.90%) MS Excel
3 1 (3.45%) MS PowerPoint
Business Applications
1 1 (3.45%) Dynamics AX
Communications & Networking
1 10 (34.48%) SAN
2 1 (3.45%) VoIP
2 1 (3.45%) DHCP
2 1 (3.45%) HTTP
2 1 (3.45%) SNMP
2 1 (3.45%) TCP/IP
2 1 (3.45%) VPN
2 1 (3.45%) DNS
Database & Business Intelligence
1 2 (6.90%) SQL Server
2 1 (3.45%) RDBMS
2 1 (3.45%) Oracle Reports
2 1 (3.45%) BusinessObjects
2 1 (3.45%) Oracle Database 11g
2 1 (3.45%) SQL Server Reporting Services
2 1 (3.45%) Oracle Database
2 1 (3.45%) Relational Database
General
1 1 (3.45%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (3.45%) .NET
1 1 (3.45%) XML
Miscellaneous
1 5 (17.24%) E-Learning
2 1 (3.45%) GIS
Operating Systems
1 24 (82.76%) Windows
2 10 (34.48%) Linux
3 9 (31.03%) Mac OS
4 5 (17.24%) Windows 7
5 3 (10.34%) Windows Server 2012
6 2 (6.90%) Windows Server 2008
Processes & Methodologies
1 5 (17.24%) ITIL
2 4 (13.79%) Patch Management
3 3 (10.34%) Service Delivery
4 1 (3.45%) PRINCE2
4 1 (3.45%) CRM
4 1 (3.45%) ERP
4 1 (3.45%) Resource Management
4 1 (3.45%) Stakeholder Management
4 1 (3.45%) Asset Management
4 1 (3.45%) Service Desk Management
Programming Languages
1 2 (6.90%) SQL
2 1 (3.45%) Java
Qualifications
1 9 (31.03%) Degree
Quality Assurance & Compliance
1 1 (3.45%) Sarbanes-Oxley
System Software
1 13 (44.83%) Active Directory
2 2 (6.90%) XenApp
2 2 (6.90%) Terminal Services
Systems Management
1 3 (10.34%) SCCM
Vendors
1 10 (34.48%) Microsoft
2 9 (31.03%) Red Hat
3 5 (17.24%) Citrix
3 5 (17.24%) VMware
4 2 (6.90%) Oracle
5 1 (3.45%) JD Edwards