The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Merseyside region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 56 48 66
Rank change year-on-year
-8 +18
Permanent jobs requiring a Support Analyst 17 12 15
As % of all permanent IT jobs located in Merseyside 2.56% 2.49% 2.29%
As % of the Job Titles category 2.67% 2.56% 2.36%
Number of salaries quoted 17 12 13
Average salary £27,500 £27,250 £21,500
Average salary % change year-on-year
+0.91% +26.74%
90% offered a salary of more than £19,000 £22,600 £16,000
10% offered a salary of more than £36,900 £37,500 £31,600
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
636 469 635
As % of all permanent IT jobs located in Merseyside 95.78% 97.51% 96.95%
Number of salaries quoted 552 395 559
Average salary £36,500 £35,000 £37,500
Average salary % change year-on-year
+4.28% -6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £56,250 £52,500 £47,750
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Support Analyst
North West

Support Analyst
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Merseyside region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Merseyside

Support Analyst
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Merseyside region.

Support Analyst Salary Trend in Merseyside

Support Analyst
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Support Analyst across the Merseyside region over the 3 months to 18 April 2014.

Support Analyst Salary Histogram in Merseyside

Support Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Merseyside region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Liverpool -10 14 £29,500 +8.25% 1
Birkenhead - 2 £26,250 - 2
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Merseyside

For the 6 months to 18 April 2014, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 20 (66.67%) Microsoft
2 17 (56.67%) Windows
3 12 (40.00%) Active Directory
4 11 (36.67%) SQL
5 10 (33.33%) ITIL
5 10 (33.33%) MS Excel
5 10 (33.33%) MS Exchange
6 8 (26.67%) Exchange Server 2010
7 7 (23.33%) WAN
7 7 (23.33%) Windows Server 2008
8 6 (20.00%) TCP/IP
8 6 (20.00%) HP
8 6 (20.00%) Windows Server 2003
8 6 (20.00%) MS Office
8 6 (20.00%) Windows 7
9 5 (16.67%) SQL Server
9 5 (16.67%) LAN
9 5 (16.67%) SQL Server Integration Services
10 4 (13.33%) Exchange Server 2003
10 4 (13.33%) Fat Client
10 4 (13.33%) Finance
10 4 (13.33%) VMware
10 4 (13.33%) DNS
10 4 (13.33%) Citrix
10 4 (13.33%) VPN
10 4 (13.33%) Internet
10 4 (13.33%) Sage
10 4 (13.33%) Thin Client
10 4 (13.33%) Terminal Services
10 4 (13.33%) VB

Support Analyst
Top Related IT Skills in Merseyside by Category

For the 6 months to 18 April 2014, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (33.33%) MS Exchange
2 8 (26.67%) Exchange Server 2010
3 4 (13.33%) Exchange Server 2003
4 3 (10.00%) SharePoint
5 2 (6.67%) WorkSite
5 2 (6.67%) Exchange Server 2007
6 1 (3.33%) SharePoint 2013
6 1 (3.33%) Apache
Applications
1 10 (33.33%) MS Excel
2 6 (20.00%) MS Office
Business Applications
1 3 (10.00%) Dynamics CRM
2 1 (3.33%) Visualfiles
2 1 (3.33%) Dynamics AX
Cloud Services
1 2 (6.67%) SaaS
Communications & Networking
1 7 (23.33%) WAN
2 6 (20.00%) TCP/IP
3 5 (16.67%) LAN
4 4 (13.33%) DNS
4 4 (13.33%) VPN
4 4 (13.33%) Internet
4 4 (13.33%) Structured Cabling
5 2 (6.67%) VLAN
5 2 (6.67%) IP Telephony
5 2 (6.67%) Firewall
5 2 (6.67%) Wireless
5 2 (6.67%) SSL
5 2 (6.67%) PSTN
5 2 (6.67%) DHCP
5 2 (6.67%) Ethernet
5 2 (6.67%) ADSL
5 2 (6.67%) ISDN
Database & Business Intelligence
1 5 (16.67%) SQL Server
1 5 (16.67%) SQL Server Integration Services
2 3 (10.00%) SQL Server Reporting Services
2 3 (10.00%) SQL Server 2005
3 2 (6.67%) Data Warehouse
3 2 (6.67%) DTS
4 1 (3.33%) Informix
4 1 (3.33%) MySQL
4 1 (3.33%) OLAP
4 1 (3.33%) SQL Server 2008
Development Applications
1 2 (6.67%) SQL Server Management Studio (SSMS)
2 1 (3.33%) MorphX
General
1 4 (13.33%) Finance
2 1 (3.33%) Law
2 1 (3.33%) Legal
2 1 (3.33%) Retail
2 1 (3.33%) Billing
2 1 (3.33%) General Ledger
Libraries, Frameworks & Software Standards
1 3 (10.00%) .NET
2 2 (6.67%) jQuery
2 2 (6.67%) WSH
2 2 (6.67%) HTML
2 2 (6.67%) XML
3 1 (3.33%) CSS
3 1 (3.33%) .NET Framework
Miscellaneous
1 4 (13.33%) Fat Client
1 4 (13.33%) Thin Client
1 4 (13.33%) Enterprise Software
2 2 (6.67%) CMDB
2 2 (6.67%) iPhone
2 2 (6.67%) Blackberry
3 1 (3.33%) Hedge funds
Operating Systems
1 17 (56.67%) Windows
2 7 (23.33%) Windows Server 2008
3 6 (20.00%) Windows Server 2003
3 6 (20.00%) Windows 7
4 4 (13.33%) Windows XP
5 2 (6.67%) Windows Vista
5 2 (6.67%) Linux
5 2 (6.67%) Windows 2000
5 2 (6.67%) Windows 8
6 1 (3.33%) UNIX
Processes & Methodologies
1 10 (33.33%) ITIL
2 3 (10.00%) ERP
2 3 (10.00%) CRM
3 2 (6.67%) Incident Management
3 2 (6.67%) Problem Management
3 2 (6.67%) Dimensional Modelling
3 2 (6.67%) Service Management
3 2 (6.67%) Business Intelligence
3 2 (6.67%) ETL
4 1 (3.33%) DNA
4 1 (3.33%) OOP
4 1 (3.33%) OO
4 1 (3.33%) CAD
4 1 (3.33%) Workflow
4 1 (3.33%) Resource Management
Programming Languages
1 11 (36.67%) SQL
2 4 (13.33%) VB
3 3 (10.00%) JavaScript
4 2 (6.67%) PowerShell
4 2 (6.67%) C#
4 2 (6.67%) VB.NET
4 2 (6.67%) T-SQL
5 1 (3.33%) VBA
5 1 (3.33%) Java
5 1 (3.33%) PHP
5 1 (3.33%) X++
Qualifications
1 2 (6.67%) SC Cleared
1 2 (6.67%) Security Cleared
1 2 (6.67%) ITIL Certification
Quality Assurance & Compliance
1 2 (6.67%) SLA
System Software
1 12 (40.00%) Active Directory
2 4 (13.33%) Terminal Services
3 3 (10.00%) VMware Infrastructure
4 2 (6.67%) Hyper-V
4 2 (6.67%) XenApp
4 2 (6.67%) XenServer
Systems Management
1 2 (6.67%) OVSD
1 2 (6.67%) Backup Exec
1 2 (6.67%) Norton AntiVirus
1 2 (6.67%) Tivoli
1 2 (6.67%) OpenView
2 1 (3.33%) Nagios
Vendors
1 20 (66.67%) Microsoft
2 6 (20.00%) HP
3 4 (13.33%) VMware
3 4 (13.33%) Citrix
3 4 (13.33%) Sage
4 3 (10.00%) SAP
5 2 (6.67%) Kaspersky
5 2 (6.67%) Symantec
5 2 (6.67%) Salesforce.com
5 2 (6.67%) Juniper
5 2 (6.67%) Alcatel-Lucent
5 2 (6.67%) Cisco
5 2 (6.67%) ServiceNow
6 1 (3.33%) Oracle
6 1 (3.33%) BMC
6 1 (3.33%) JD Edwards
6 1 (3.33%) SolarWinds
Birkenhead, Merseyside
Rullion IT Plus
Posted: Yesterday
Birkenhead, Merseyside
Rullion IT Plus
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Aintree, Liverpool, North West
Taskers Plc
Salary: circa £17,000 p.a
Posted: 18 days ago