The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 47 53 50
Rank change year-on-year
+6 -3
Permanent jobs requiring a Support Analyst 16 19 17
As % of all permanent IT jobs located in Merseyside 2.78% 3.04% 2.89%
As % of the Job Titles category 2.95% 3.17% 2.99%
Number of salaries quoted 15 17 16
Average salary £35,000 £23,000 £25,000
Average salary % change year-on-year
+52.17% -8.00%
90% offered a salary of more than £22,300 £19,200 £21,000
10% offered a salary of more than £48,000 £40,000 £40,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
543 600 569
As % of all permanent IT jobs located in Merseyside 94.43% 96.15% 96.60%
Number of salaries quoted 445 527 515
Average salary £40,000 £40,000 £36,500
Average salary % change year-on-year
- +9.58%
90% offered a salary of more than £26,000 £23,900 £25,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Merseyside region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Merseyside

Support Analyst
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Merseyside region.

Support Analyst Salary Trend in Merseyside

Support Analyst
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Support Analyst across the Merseyside region over the 3 months to 2 October 2014.

Support Analyst Salary Histogram in Merseyside

Support Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Merseyside region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +12 13 £45,000 +50.00%
Birkenhead - 2 £33,750 -
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Merseyside

For the 6 months to 2 October 2014, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 18 (56.25%) SQL
2 15 (46.88%) Linux
3 12 (37.50%) Windows
4 11 (34.38%) Java
4 11 (34.38%) HP
4 11 (34.38%) Finance
5 10 (31.25%) UNIX
5 10 (31.25%) Shell Script
6 9 (28.13%) MS Office
7 8 (25.00%) HPUX
7 8 (25.00%) Tomcat
8 7 (21.88%) SAN
8 7 (21.88%) Analytical Skills
9 6 (18.75%) Problem Management
9 6 (18.75%) Microsoft
10 5 (15.63%) OO
10 5 (15.63%) MS Excel
10 5 (15.63%) VBA
10 5 (15.63%) Relational Database
11 4 (12.50%) Remedy ITSM
11 4 (12.50%) WebSphere
11 4 (12.50%) .NET Framework
11 4 (12.50%) .NET
11 4 (12.50%) J2EE
11 4 (12.50%) JavaScript
11 4 (12.50%) ITIL
11 4 (12.50%) HNC
11 4 (12.50%) HND
11 4 (12.50%) VBScript
11 4 (12.50%) IIS

Support Analyst
Top Related IT Skills in Merseyside by Category

For the 6 months to 2 October 2014, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (25.00%) Tomcat
2 4 (12.50%) IIS
2 4 (12.50%) WebSphere
3 3 (9.38%) Apache
4 2 (6.25%) MS Exchange
5 1 (3.13%) SharePoint
5 1 (3.13%) Exchange Server 2007
5 1 (3.13%) Exchange Server 2010
5 1 (3.13%) Exchange Server 2013
Applications
1 9 (28.13%) MS Office
2 5 (15.63%) MS Excel
3 2 (6.25%) PrintSoft PReS
Business Applications
1 4 (12.50%) Remedy ITSM
2 2 (6.25%) Dynamics CRM
Cloud Services
1 2 (6.25%) SaaS
Communications & Networking
1 7 (21.88%) SAN
2 3 (9.38%) SNMP
2 3 (9.38%) TCP/IP
3 2 (6.25%) Ethernet
3 2 (6.25%) DNS
3 2 (6.25%) ADSL
3 2 (6.25%) ISDN
3 2 (6.25%) PSTN
4 1 (3.13%) WAN
4 1 (3.13%) VPN
4 1 (3.13%) VLAN
4 1 (3.13%) Structured Cabling
Database & Business Intelligence
1 5 (15.63%) Relational Database
2 2 (6.25%) SQL Server
2 2 (6.25%) Data Warehouse
2 2 (6.25%) DTS
2 2 (6.25%) SQL Server Integration Services
3 1 (3.13%) Crystal Reports
General
1 11 (34.38%) Finance
2 2 (6.25%) Banking
2 2 (6.25%) Billing
2 2 (6.25%) Investment Banking
3 1 (3.13%) Manufacturing
3 1 (3.13%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (12.50%) .NET
1 4 (12.50%) J2EE
1 4 (12.50%) .NET Framework
2 2 (6.25%) LAMP
Miscellaneous
1 7 (21.88%) Analytical Skills
2 3 (9.38%) Mainframe
3 2 (6.25%) Management Information System
3 2 (6.25%) Enterprise Software
4 1 (3.13%) User Experience
4 1 (3.13%) Thin Client
4 1 (3.13%) Blackberry
4 1 (3.13%) Mathematics
4 1 (3.13%) CMDB
4 1 (3.13%) Fat Client
4 1 (3.13%) IBM Mainframe
4 1 (3.13%) iPhone
Operating Systems
1 15 (46.88%) Linux
2 12 (37.50%) Windows
3 10 (31.25%) UNIX
4 8 (25.00%) HPUX
5 3 (9.38%) Windows 7
6 2 (6.25%) Windows 8
6 2 (6.25%) Red Hat Enterprise Linux
6 2 (6.25%) Windows Vista
6 2 (6.25%) Windows XP
7 1 (3.13%) MVS
7 1 (3.13%) Windows Server 2003
7 1 (3.13%) Windows Server 2008
7 1 (3.13%) CentOS
7 1 (3.13%) Windows Server 2012
Processes & Methodologies
1 6 (18.75%) Problem Management
2 5 (15.63%) OO
3 4 (12.50%) ITIL
4 2 (6.25%) OOP
4 2 (6.25%) Release Management
4 2 (6.25%) Dimensional Modelling
4 2 (6.25%) CRM
4 2 (6.25%) ERP
4 2 (6.25%) ETL
4 2 (6.25%) Migration
4 2 (6.25%) Information Security
5 1 (3.13%) Data Analysis
5 1 (3.13%) Business Analysis
5 1 (3.13%) Capacity Planning
Programming Languages
1 18 (56.25%) SQL
2 11 (34.38%) Java
3 10 (31.25%) Shell Script
4 5 (15.63%) VBA
5 4 (12.50%) JavaScript
5 4 (12.50%) VBScript
6 1 (3.13%) C
6 1 (3.13%) COBOL
6 1 (3.13%) Assembly Language
6 1 (3.13%) T-SQL
Qualifications
1 4 (12.50%) HNC
1 4 (12.50%) HND
2 1 (3.13%) Degree
System Software
1 3 (9.38%) Firmware
2 2 (6.25%) Active Directory
3 1 (3.13%) VMware ESX
3 1 (3.13%) XenDesktop
Systems Management
1 4 (12.50%) Nagios
2 1 (3.13%) NetBackup
2 1 (3.13%) WSUS
Vendors
1 11 (34.38%) HP
2 6 (18.75%) Microsoft
3 4 (12.50%) JBoss
3 4 (12.50%) BMC
3 4 (12.50%) Red Hat
3 4 (12.50%) Remedy
4 3 (9.38%) IBM
5 2 (6.25%) Cisco
5 2 (6.25%) VMware
5 2 (6.25%) ServiceNow
5 2 (6.25%) Salesforce.com
6 1 (3.13%) Symantec
6 1 (3.13%) Sage
6 1 (3.13%) Brocade
6 1 (3.13%) Business Objects
6 1 (3.13%) Adobe
6 1 (3.13%) Dell
6 1 (3.13%) Citrix