The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 38 39 60
Rank change year-on-year
+1 +21
Permanent jobs requiring a Support Analyst 25 18 14
As % of all permanent IT jobs located in Merseyside 4.68% 3.76% 2.31%
As % of the Job Titles category 4.83% 3.86% 2.37%
Number of salaries quoted 11 8 13
Average salary £25,000 £21,500 £25,000
Average salary % change year-on-year
+16.27% -14.00%
90% offered a salary of more than £23,500 £20,000 £22,100
10% offered a salary of more than £45,000 £28,600 £38,300
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
518 466 591
As % of all permanent IT jobs located in Merseyside 97.00% 97.29% 97.52%
Number of salaries quoted 411 402 519
Average salary £36,018 £38,000 £37,500
Average salary % change year-on-year
-5.21% +1.33%
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £50,000 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Merseyside region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Merseyside

Support Analyst
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Merseyside region.

Support Analyst Salary Trend in Merseyside

Support Analyst
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Support Analyst across the Merseyside region over the 3 months to 11 February 2016.

Support Analyst Salary Histogram in Merseyside

Support Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Merseyside region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +3 21 £30,000 +42.85% 2
Prescot - 3 £25,000 -
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Merseyside

For the 6 months to 11 February 2016, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 22 (75.86%) Finance
2 20 (68.97%) Microsoft
3 18 (62.07%) SQL Server
4 16 (55.17%) ITIL
5 14 (48.28%) MS Office
5 14 (48.28%) Banking
5 14 (48.28%) Degree
5 14 (48.28%) User Acceptance Testing
6 13 (44.83%) Data Analysis
6 13 (44.83%) SLA
7 12 (41.38%) Reuters
7 12 (41.38%) Bloomberg
7 12 (41.38%) Service Delivery
7 12 (41.38%) Change Management
7 12 (41.38%) Wealth Management
7 12 (41.38%) Credit Risk
7 12 (41.38%) Time Management
7 12 (41.38%) SQL Server 2008
7 12 (41.38%) SWIFT
7 12 (41.38%) Analytical Skills
8 11 (37.93%) Mathematics
8 11 (37.93%) ISTQB Foundation Certification
8 11 (37.93%) ISTQB
8 11 (37.93%) C
9 10 (34.48%) Windows
10 7 (24.14%) SQL
11 5 (17.24%) Windows Server 2012
12 4 (13.79%) Windows Server
12 4 (13.79%) Active Directory
12 4 (13.79%) Management Information System

Support Analyst
Top Related IT Skills in Merseyside by Category

For the 6 months to 11 February 2016, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.90%) Exchange Server 2010
1 2 (6.90%) MS Exchange
2 1 (3.45%) BizTalk Server
2 1 (3.45%) IIS
2 1 (3.45%) Umbraco
Applications
1 14 (48.28%) MS Office
2 3 (10.34%) MS Excel
Business Applications
1 1 (3.45%) Dynamics AX
1 1 (3.45%) Dynamics CRM
1 1 (3.45%) Salesforce.com CRM
Database & Business Intelligence
1 18 (62.07%) SQL Server
2 12 (41.38%) SQL Server 2008
3 3 (10.34%) BusinessObjects
3 3 (10.34%) MS Access
3 3 (10.34%) SQL Server 2012
4 2 (6.90%) Relational Database
5 1 (3.45%) Data Mining
5 1 (3.45%) Data Warehouse
General
1 22 (75.86%) Finance
2 14 (48.28%) Banking
3 1 (3.45%) Retail
Libraries, Frameworks & Software Standards
1 2 (6.90%) XML
2 1 (3.45%) .NET
2 1 (3.45%) Entity Framework
2 1 (3.45%) HTML
2 1 (3.45%) WCF
2 1 (3.45%) WF
Miscellaneous
1 12 (41.38%) Analytical Skills
1 12 (41.38%) Credit Risk
1 12 (41.38%) SWIFT
2 11 (37.93%) Mathematics
3 4 (13.79%) Management Information System
4 1 (3.45%) e-Learning
Operating Systems
1 10 (34.48%) Windows
2 5 (17.24%) Windows Server 2012
3 4 (13.79%) Windows Server
4 2 (6.90%) Linux
4 2 (6.90%) Unix
5 1 (3.45%) Windows 7
5 1 (3.45%) Windows 8
5 1 (3.45%) Windows Server 2008
5 1 (3.45%) Windows XP
Processes & Methodologies
1 16 (55.17%) ITIL
2 14 (48.28%) User Acceptance Testing
3 13 (44.83%) Data Analysis
4 12 (41.38%) Change Management
4 12 (41.38%) Service Delivery
4 12 (41.38%) Time Management
4 12 (41.38%) Wealth Management
5 3 (10.34%) Document Management
5 3 (10.34%) PRINCE2
5 3 (10.34%) Systems Analysis
5 3 (10.34%) Workflow
6 2 (6.90%) ITIL V3
6 2 (6.90%) Project Management
6 2 (6.90%) Release Management
7 1 (3.45%) CRM
7 1 (3.45%) ERP
7 1 (3.45%) ETL
7 1 (3.45%) Web Development
Programming Languages
1 11 (37.93%) C
2 7 (24.14%) SQL
3 1 (3.45%) JavaScript
Qualifications
1 14 (48.28%) Degree
2 11 (37.93%) ISTQB
2 11 (37.93%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 13 (44.83%) SLA
System Software
1 4 (13.79%) Active Directory
2 2 (6.90%) VMware Infrastructure
3 1 (3.45%) Terminal Services
3 1 (3.45%) XenApp
Vendors
1 20 (68.97%) Microsoft
2 12 (41.38%) Bloomberg
2 12 (41.38%) Reuters
3 3 (10.34%) VMware
4 2 (6.90%) Oracle
5 1 (3.45%) Citrix
5 1 (3.45%) Remedy
5 1 (3.45%) Salesforce.com
Liverpool, Merseyside
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £27000.00 per annum
Posted: 21 hours ago
Liverpool
Computer Futures
Salary: competitive
Posted: 22 days ago