The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Merseyside region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 50 56 50
Rank change year-on-year
+6 -6
Permanent jobs requiring a Support Analyst 16 10 26
As % of all permanent IT jobs located in Merseyside 2.52% 1.63% 3.89%
As % of the Job Titles category 2.64% 1.68% 4.00%
Number of salaries quoted 12 9 20
Average salary £28,000 £21,500 £25,000
Average salary % change year-on-year
+30.23% -14.00%
90% offered a salary of more than £25,000 £18,000 £19,000
10% offered a salary of more than £45,000 £26,000 £33,250
UK excluding London average salary £27,250 £27,500 £30,000
% change year-on-year
-0.90% -8.33%
Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
606 597 650
As % of all permanent IT jobs located in Merseyside 95.28% 97.07% 97.31%
Number of salaries quoted 507 518 597
Average salary £36,500 £37,500 £35,000
Average salary % change year-on-year
-2.66% +7.14%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
North West

Support Analyst
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Merseyside region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Merseyside

Support Analyst
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Merseyside region.

Support Analyst Salary Trend in Merseyside

Support Analyst
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Support Analyst across the Merseyside region over the 3 months to 29 July 2014.

Support Analyst Salary Histogram in Merseyside

Support Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Merseyside region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +12 12 £38,750 +61.59%
Wirral - 3 £26,000 -
Birkenhead - 1 £30,000 -
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Merseyside

For the 6 months to 29 July 2014, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 18 (56.25%) SQL
2 17 (53.13%) Windows
3 13 (40.63%) Microsoft
4 11 (34.38%) HP
4 11 (34.38%) Linux
5 10 (31.25%) MS Office
6 8 (25.00%) Java
6 8 (25.00%) MS Excel
6 8 (25.00%) Finance
7 7 (21.88%) UNIX
7 7 (21.88%) Active Directory
7 7 (21.88%) Problem Management
8 6 (18.75%) TCP/IP
8 6 (18.75%) Tomcat
8 6 (18.75%) ITIL
8 6 (18.75%) JavaScript
8 6 (18.75%) .NET
8 6 (18.75%) Shell Script
9 5 (15.63%) .NET Framework
9 5 (15.63%) SQL Server
9 5 (15.63%) VBA
9 5 (15.63%) MS Exchange
10 4 (12.50%) WAN
10 4 (12.50%) DNS
10 4 (12.50%) BMC
10 4 (12.50%) IIS
10 4 (12.50%) J2EE
10 4 (12.50%) VBScript
10 4 (12.50%) HPUX
10 4 (12.50%) JBoss

Support Analyst
Top Related IT Skills in Merseyside by Category

For the 6 months to 29 July 2014, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (18.75%) Tomcat
2 5 (15.63%) MS Exchange
3 4 (12.50%) WebSphere
3 4 (12.50%) IIS
4 3 (9.38%) SharePoint
4 3 (9.38%) Exchange Server 2010
5 2 (6.25%) Apache
5 2 (6.25%) WorkSite
5 2 (6.25%) Exchange Server 2007
5 2 (6.25%) Exchange Server 2003
6 1 (3.13%) SharePoint 2013
6 1 (3.13%) Exchange Server 2013
Applications
1 10 (31.25%) MS Office
2 8 (25.00%) MS Excel
3 2 (6.25%) PrintSoft PReS
Business Applications
1 4 (12.50%) Remedy ITSM
2 2 (6.25%) Dynamics CRM
3 1 (3.13%) Visualfiles
Cloud Services
1 2 (6.25%) SaaS
Communications & Networking
1 6 (18.75%) TCP/IP
2 4 (12.50%) WAN
2 4 (12.50%) DNS
3 3 (9.38%) SAN
3 3 (9.38%) PSTN
3 3 (9.38%) ADSL
3 3 (9.38%) ISDN
3 3 (9.38%) Ethernet
4 2 (6.25%) VPN
4 2 (6.25%) LAN
4 2 (6.25%) VLAN
4 2 (6.25%) Structured Cabling
5 1 (3.13%) Internet
5 1 (3.13%) Firewall
5 1 (3.13%) DHCP
5 1 (3.13%) SNMP
Database & Business Intelligence
1 5 (15.63%) SQL Server
2 4 (12.50%) SQL Server Integration Services
2 4 (12.50%) Relational Database
3 2 (6.25%) Data Warehouse
3 2 (6.25%) DTS
3 2 (6.25%) SQL Server Reporting Services
3 2 (6.25%) SQL Server 2005
4 1 (3.13%) OLAP
4 1 (3.13%) Informix
Development Applications
1 2 (6.25%) SQL Server Management Studio (SSMS)
General
1 8 (25.00%) Finance
2 2 (6.25%) Billing
3 1 (3.13%) Investment Banking
3 1 (3.13%) Telecoms
3 1 (3.13%) Law
3 1 (3.13%) Legal
3 1 (3.13%) Manufacturing
3 1 (3.13%) Banking
Libraries, Frameworks & Software Standards
1 6 (18.75%) .NET
2 5 (15.63%) .NET Framework
3 4 (12.50%) J2EE
4 2 (6.25%) XML
4 2 (6.25%) jQuery
4 2 (6.25%) HTML
5 1 (3.13%) WSH
5 1 (3.13%) LAMP
Miscellaneous
1 3 (9.38%) Enterprise Software
2 2 (6.25%) Thin Client
2 2 (6.25%) Blackberry
2 2 (6.25%) Mainframe
2 2 (6.25%) CMDB
2 2 (6.25%) Fat Client
2 2 (6.25%) iPhone
3 1 (3.13%) Firmware
Operating Systems
1 17 (53.13%) Windows
2 11 (34.38%) Linux
3 7 (21.88%) UNIX
4 4 (12.50%) Windows 7
4 4 (12.50%) HPUX
5 3 (9.38%) Windows XP
5 3 (9.38%) Windows Server 2003
5 3 (9.38%) Windows Vista
5 3 (9.38%) Windows Server 2008
5 3 (9.38%) Windows 8
6 1 (3.13%) Windows Server 2012
6 1 (3.13%) MVS
6 1 (3.13%) Windows 2000
Processes & Methodologies
1 7 (21.88%) Problem Management
2 6 (18.75%) ITIL
3 3 (9.38%) OO
4 2 (6.25%) CRM
4 2 (6.25%) ERP
4 2 (6.25%) ETL
4 2 (6.25%) OOP
4 2 (6.25%) Release Management
4 2 (6.25%) Dimensional Modelling
5 1 (3.13%) Business Intelligence
5 1 (3.13%) CAD
5 1 (3.13%) Incident Management
5 1 (3.13%) DNA
Programming Languages
1 18 (56.25%) SQL
2 8 (25.00%) Java
3 6 (18.75%) JavaScript
3 6 (18.75%) Shell Script
4 5 (15.63%) VBA
5 4 (12.50%) VBScript
6 3 (9.38%) VB
7 2 (6.25%) VB.NET
7 2 (6.25%) C#
7 2 (6.25%) T-SQL
8 1 (3.13%) PowerShell
Qualifications
1 3 (9.38%) HNC
1 3 (9.38%) HND
2 1 (3.13%) ITIL Certification
Quality Assurance & Compliance
1 1 (3.13%) SLA
System Software
1 7 (21.88%) Active Directory
2 2 (6.25%) VMware Infrastructure
3 1 (3.13%) Hyper-V
3 1 (3.13%) XenApp
3 1 (3.13%) XenServer
3 1 (3.13%) XenDesktop
3 1 (3.13%) VMware ESX
Systems Management
1 2 (6.25%) Nagios
2 1 (3.13%) Norton AntiVirus
2 1 (3.13%) NetBackup
2 1 (3.13%) Backup Exec
2 1 (3.13%) OVSD
2 1 (3.13%) WSUS
2 1 (3.13%) OpenView
2 1 (3.13%) Tivoli
Vendors
1 13 (40.63%) Microsoft
2 11 (34.38%) HP
3 4 (12.50%) JBoss
3 4 (12.50%) BMC
3 4 (12.50%) Remedy
3 4 (12.50%) VMware
4 3 (9.38%) Cisco
4 3 (9.38%) Citrix
5 2 (6.25%) Sage
5 2 (6.25%) Salesforce.com
5 2 (6.25%) Symantec
5 2 (6.25%) ServiceNow
6 1 (3.13%) Nintex
6 1 (3.13%) Red Hat
6 1 (3.13%) Kaspersky
6 1 (3.13%) SolarWinds
6 1 (3.13%) Oracle
6 1 (3.13%) Dell
6 1 (3.13%) IBM
6 1 (3.13%) Adobe