The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 46 52 53
Rank change year-on-year
+6 +1
Permanent jobs requiring a Support Analyst 19 14 20
As % of all permanent IT jobs located in Merseyside 3.17% 2.24% 3.15%
As % of the Job Titles category 3.37% 2.31% 3.26%
Number of salaries quoted 15 14 17
Average salary £35,000 £24,490 £25,000
Average salary % change year-on-year
+42.91% -2.04%
90% offered a salary of more than £25,000 £18,000 £18,400
10% offered a salary of more than £48,000 £37,000 £39,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
564 606 613
As % of all permanent IT jobs located in Merseyside 94.16% 96.96% 96.54%
Number of salaries quoted 459 528 568
Average salary £38,000 £37,500 £35,500
Average salary % change year-on-year
+1.33% +5.63%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Merseyside region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Merseyside

Support Analyst
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Merseyside region.

Support Analyst Salary Trend in Merseyside

Support Analyst
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Support Analyst across the Merseyside region over the 3 months to 27 August 2014.

Support Analyst Salary Histogram in Merseyside

Support Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Merseyside region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +14 17 £45,000 +52.54%
Wirral - 1 £26,000 -
Birkenhead - 1 £32,500 -
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Merseyside

For the 6 months to 27 August 2014, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 18 (56.25%) SQL
2 15 (46.88%) Linux
3 13 (40.63%) Windows
4 12 (37.50%) HP
5 11 (34.38%) Finance
6 10 (31.25%) Shell Script
6 10 (31.25%) UNIX
7 9 (28.13%) Java
7 9 (28.13%) MS Office
7 9 (28.13%) Microsoft
8 8 (25.00%) HPUX
8 8 (25.00%) Tomcat
9 7 (21.88%) MS Excel
9 7 (21.88%) SAN
9 7 (21.88%) Problem Management
10 5 (15.63%) Relational Database
10 5 (15.63%) TCP/IP
10 5 (15.63%) VBA
10 5 (15.63%) .NET
10 5 (15.63%) JavaScript
11 4 (12.50%) J2EE
11 4 (12.50%) VBScript
11 4 (12.50%) OO
11 4 (12.50%) JBoss
11 4 (12.50%) IIS
11 4 (12.50%) ITIL
11 4 (12.50%) HNC
11 4 (12.50%) HND
11 4 (12.50%) BMC
11 4 (12.50%) Red Hat

Support Analyst
Top Related IT Skills in Merseyside by Category

For the 6 months to 27 August 2014, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (25.00%) Tomcat
2 4 (12.50%) IIS
2 4 (12.50%) WebSphere
3 3 (9.38%) Apache
3 3 (9.38%) MS Exchange
4 2 (6.25%) SharePoint
4 2 (6.25%) Exchange Server 2010
5 1 (3.13%) Exchange Server 2013
5 1 (3.13%) WorkSite
5 1 (3.13%) Exchange Server 2007
Applications
1 9 (28.13%) MS Office
2 7 (21.88%) MS Excel
3 2 (6.25%) PrintSoft PReS
Business Applications
1 4 (12.50%) Remedy ITSM
2 2 (6.25%) Dynamics CRM
Cloud Services
1 2 (6.25%) SaaS
Communications & Networking
1 7 (21.88%) SAN
2 5 (15.63%) TCP/IP
3 3 (9.38%) Ethernet
3 3 (9.38%) SNMP
3 3 (9.38%) ADSL
3 3 (9.38%) ISDN
3 3 (9.38%) PSTN
3 3 (9.38%) DNS
4 2 (6.25%) VLAN
4 2 (6.25%) Structured Cabling
4 2 (6.25%) WAN
4 2 (6.25%) VPN
Database & Business Intelligence
1 5 (15.63%) Relational Database
2 3 (9.38%) SQL Server Integration Services
2 3 (9.38%) SQL Server
3 2 (6.25%) Data Warehouse
3 2 (6.25%) DTS
4 1 (3.13%) SQL Server Reporting Services
4 1 (3.13%) SQL Server 2005
4 1 (3.13%) Crystal Reports
Development Applications
1 1 (3.13%) SQL Server Management Studio (SSMS)
General
1 11 (34.38%) Finance
2 2 (6.25%) Banking
2 2 (6.25%) Billing
2 2 (6.25%) Investment Banking
3 1 (3.13%) Legal
3 1 (3.13%) Manufacturing
3 1 (3.13%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (15.63%) .NET
2 4 (12.50%) J2EE
2 4 (12.50%) .NET Framework
3 2 (6.25%) LAMP
4 1 (3.13%) HTML
4 1 (3.13%) XML
4 1 (3.13%) jQuery
Miscellaneous
1 3 (9.38%) Firmware
1 3 (9.38%) Mainframe
2 2 (6.25%) Management Information System
2 2 (6.25%) Thin Client
2 2 (6.25%) Blackberry
2 2 (6.25%) CMDB
2 2 (6.25%) Fat Client
2 2 (6.25%) iPhone
2 2 (6.25%) Enterprise Software
3 1 (3.13%) IBM Mainframe
3 1 (3.13%) Mathematics
Operating Systems
1 15 (46.88%) Linux
2 13 (40.63%) Windows
3 10 (31.25%) UNIX
4 8 (25.00%) HPUX
5 3 (9.38%) Windows Vista
5 3 (9.38%) Windows XP
5 3 (9.38%) Windows 7
5 3 (9.38%) Windows 8
6 2 (6.25%) Red Hat Enterprise Linux
7 1 (3.13%) Windows Server 2012
7 1 (3.13%) MVS
7 1 (3.13%) Windows Server 2003
7 1 (3.13%) Windows Server 2008
7 1 (3.13%) CentOS
Processes & Methodologies
1 7 (21.88%) Problem Management
2 4 (12.50%) ITIL
2 4 (12.50%) OO
3 2 (6.25%) CRM
3 2 (6.25%) ERP
3 2 (6.25%) ETL
3 2 (6.25%) Migration
3 2 (6.25%) Information Security
3 2 (6.25%) OOP
3 2 (6.25%) Release Management
3 2 (6.25%) Dimensional Modelling
4 1 (3.13%) Capacity Planning
4 1 (3.13%) Data Analysis
4 1 (3.13%) Business Analysis
4 1 (3.13%) Business Intelligence
Programming Languages
1 18 (56.25%) SQL
2 10 (31.25%) Shell Script
3 9 (28.13%) Java
4 5 (15.63%) JavaScript
4 5 (15.63%) VBA
5 4 (12.50%) VBScript
6 1 (3.13%) VB
6 1 (3.13%) VB.NET
6 1 (3.13%) T-SQL
6 1 (3.13%) C
6 1 (3.13%) C#
6 1 (3.13%) COBOL
6 1 (3.13%) Assembly Language
Qualifications
1 4 (12.50%) HNC
1 4 (12.50%) HND
2 1 (3.13%) Degree
System Software
1 3 (9.38%) Active Directory
2 1 (3.13%) VMware ESX
2 1 (3.13%) XenDesktop
Systems Management
1 4 (12.50%) Nagios
2 1 (3.13%) NetBackup
2 1 (3.13%) WSUS
Vendors
1 12 (37.50%) HP
2 9 (28.13%) Microsoft
3 4 (12.50%) JBoss
3 4 (12.50%) BMC
3 4 (12.50%) Red Hat
3 4 (12.50%) Remedy
4 3 (9.38%) Cisco
4 3 (9.38%) IBM
5 2 (6.25%) Sage
5 2 (6.25%) Salesforce.com
5 2 (6.25%) VMware
5 2 (6.25%) ServiceNow
6 1 (3.13%) Nintex
6 1 (3.13%) Business Objects
6 1 (3.13%) Brocade
6 1 (3.13%) Dell
6 1 (3.13%) Citrix
6 1 (3.13%) Symantec
6 1 (3.13%) Adobe
Southport, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £24000 per annum
Posted: Yesterday