The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 43 57 52
Rank change year-on-year
+14 -5
Permanent jobs requiring a Support Analyst 16 12 9
As % of all permanent IT jobs located in Merseyside 3.35% 1.93% 1.95%
As % of the Job Titles category 3.60% 2.03% 2.01%
Number of salaries quoted 14 11 6
Average salary £23,394 £30,000 £28,625
Average salary % change year-on-year
-22.01% +4.80%
90% offered a salary of more than £20,537 £19,000 £26,375
10% offered a salary of more than £33,000 £43,500 £41,250
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
444 590 448
As % of all permanent IT jobs located in Merseyside 93.08% 95.01% 96.97%
Number of salaries quoted 321 520 379
Average salary £36,500 £36,500 £37,500
Average salary % change year-on-year
- -2.66%
90% offered a salary of more than £22,500 £25,000 £26,000
10% offered a salary of more than £57,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Merseyside region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Merseyside

Support Analyst
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Merseyside region.

Support Analyst Salary Trend in Merseyside

Support Analyst
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Support Analyst across the Merseyside region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in Merseyside

Support Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Merseyside region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +18 12 £21,789 -32.95%
Birkenhead +3 3 £32,000 +6.66%
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Merseyside

For the 6 months to 22 May 2015, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 18 (51.43%) Windows
2 15 (42.86%) SQL
3 13 (37.14%) SLA
4 12 (34.29%) ITIL
5 10 (28.57%) Oracle
5 10 (28.57%) Active Directory
6 9 (25.71%) Finance
6 9 (25.71%) Root Cause Analysis
7 8 (22.86%) Oracle Payables
7 8 (22.86%) Oracle Receivables
7 8 (22.86%) Oracle Assets
7 8 (22.86%) Oracle AGIS
7 8 (22.86%) Oracle General Ledger
7 8 (22.86%) Oracle EBS R12
7 8 (22.86%) CIMA
7 8 (22.86%) ACCA
7 8 (22.86%) Microsoft
7 8 (22.86%) Oracle Financials
8 7 (20.00%) SAN
8 7 (20.00%) Degree
9 6 (17.14%) Mac OS
9 6 (17.14%) Red Hat
9 6 (17.14%) Linux
10 5 (14.29%) Citrix
10 5 (14.29%) Business Objects
10 5 (14.29%) MS Office
10 5 (14.29%) VMware
10 5 (14.29%) Analytical Skills
10 5 (14.29%) Relational Database
11 4 (11.43%) Oracle Subledger Accounting

Support Analyst
Top Related IT Skills in Merseyside by Category

For the 6 months to 22 May 2015, IT jobs across the Merseyside region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.57%) MS Exchange
1 3 (8.57%) Exchange Server 2010
2 1 (2.86%) OpenEdge
Applications
1 5 (14.29%) MS Office
2 4 (11.43%) MS Excel
3 1 (2.86%) MS PowerPoint
Business Applications
1 8 (22.86%) Oracle Payables
1 8 (22.86%) Oracle Receivables
1 8 (22.86%) Oracle Assets
1 8 (22.86%) Oracle AGIS
1 8 (22.86%) Oracle General Ledger
1 8 (22.86%) Oracle EBS R12
1 8 (22.86%) Oracle Financials
2 4 (11.43%) Oracle Subledger Accounting
3 1 (2.86%) Bond Adapt
3 1 (2.86%) OPENHousing
3 1 (2.86%) OPENContractor
Communications & Networking
1 7 (20.00%) SAN
2 1 (2.86%) VoIP
2 1 (2.86%) DHCP
2 1 (2.86%) SNMP
2 1 (2.86%) TCP/IP
2 1 (2.86%) VPN
2 1 (2.86%) DNS
2 1 (2.86%) Internet
2 1 (2.86%) IP Telephony
Database & Business Intelligence
1 5 (14.29%) Relational Database
2 2 (5.71%) SQL Server
3 1 (2.86%) RDBMS
3 1 (2.86%) Oracle Reports
3 1 (2.86%) SQL Server Reporting Services
3 1 (2.86%) Oracle Database 11g
3 1 (2.86%) Oracle Database
General
1 9 (25.71%) Finance
2 1 (2.86%) Legal
2 1 (2.86%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (11.43%) .NET
Miscellaneous
1 5 (14.29%) Analytical Skills
2 4 (11.43%) Management Information System
3 1 (2.86%) Thin Client
3 1 (2.86%) Data Conversion
3 1 (2.86%) Fat Client
Operating Systems
1 18 (51.43%) Windows
2 6 (17.14%) Mac OS
2 6 (17.14%) Linux
3 4 (11.43%) Windows Server 2012
4 3 (8.57%) Windows Server 2008
4 3 (8.57%) Windows 7
5 2 (5.71%) Windows Server 2003
6 1 (2.86%) Windows XP
6 1 (2.86%) Android
Processes & Methodologies
1 12 (34.29%) ITIL
2 9 (25.71%) Root Cause Analysis
3 4 (11.43%) Analytics
3 4 (11.43%) ITIL V3
3 4 (11.43%) Data Analysis
3 4 (11.43%) Service Management
3 4 (11.43%) Business Intelligence
4 2 (5.71%) Service Delivery
5 1 (2.86%) PRINCE2
5 1 (2.86%) CRM
5 1 (2.86%) Migration
5 1 (2.86%) Change Management
5 1 (2.86%) Asset Management
5 1 (2.86%) Continuous Improvement
5 1 (2.86%) Change Control
5 1 (2.86%) User Acceptance Testing
Programming Languages
1 15 (42.86%) SQL
2 4 (11.43%) VB.NET
Qualifications
1 8 (22.86%) CIMA
1 8 (22.86%) ACCA
2 7 (20.00%) Degree
Quality Assurance & Compliance
1 13 (37.14%) SLA
2 4 (11.43%) Sarbanes-Oxley
System Software
1 10 (28.57%) Active Directory
2 2 (5.71%) XenApp
2 2 (5.71%) Terminal Services
3 1 (2.86%) Hyper-V
Systems Management
1 3 (8.57%) SCCM
Vendors
1 10 (28.57%) Oracle
2 8 (22.86%) Microsoft
3 6 (17.14%) Red Hat
4 5 (14.29%) Citrix
4 5 (14.29%) Business Objects
4 5 (14.29%) VMware
5 4 (11.43%) Remedy
6 1 (2.86%) Sage
6 1 (2.86%) Alcatel-Lucent