Support Analyst Jobs in Merseyside

Support Analyst
North West > Merseyside

The median Support Analyst salary in Merseyside is £28,500 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 75 91 79
Rank change year-on-year +16 -12 -23
Permanent jobs requiring a Support Analyst 16 14 27
As % of all permanent jobs advertised in Merseyside 1.23% 1.28% 2.31%
As % of the Job Titles category 1.31% 1.61% 2.44%
Number of salaries quoted 13 11 26
10th Percentile £25,750 £26,250 £22,625
25th Percentile £26,000 £28,133 £23,000
Median annual salary (50th Percentile) £28,500 £38,787 £40,000
Median % change year-on-year -26.52% -3.03% +71.12%
75th Percentile £33,750 £48,750 £42,500
90th Percentile £39,800 £53,750 £47,500
North West median annual salary £32,500 £33,500 £30,000
% change year-on-year -2.99% +11.67% +2.56%

All Permanent IT Job Vacancies
Merseyside

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Merseyside with a recognized job title 1,225 872 1,108
% of permanent jobs with a recognized job title 94.52% 79.93% 94.70%
Number of salaries quoted 854 449 706
10th Percentile £25,150 £26,750 £24,906
25th Percentile £32,500 £36,250 £35,250
Median annual salary (50th Percentile) £41,500 £45,000 £46,270
Median % change year-on-year -7.78% -2.75% +8.87%
75th Percentile £57,250 £60,000 £62,500
90th Percentile £75,000 £70,730 £74,257
North West median annual salary £50,000 £54,882 £52,500
% change year-on-year -8.90% +4.54% +10.53%

Support Analyst
Job Vacancy Trend in Merseyside

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Support Analyst in Merseyside

Support Analyst
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing Support Analyst in Merseyside.

Salary trend for Support Analyst in Merseyside

Support Analyst
Salary Histogram in Merseyside

Salary distribution for jobs citing Support Analyst in Merseyside over the 6 months to 3 May 2024.

Salary histogram for Support Analyst in Merseyside

Support Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Merseyside region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +5 11 £32,500 -19.04% 1
Bootle -7 3 £26,500 -6.19%
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Merseyside

For the 6 months to 3 May 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region featuring Support Analyst in the job title.

1 12 (75.00%) Social Skills
2 10 (62.50%) ITIL
3 6 (37.50%) Continuous Improvement
4 5 (31.25%) Stakeholder Management
5 4 (25.00%) Service Delivery
5 4 (25.00%) Finance
5 4 (25.00%) Windows
5 4 (25.00%) Retail
5 4 (25.00%) Customer Service
5 4 (25.00%) Problem-Solving
6 3 (18.75%) Project Delivery
6 3 (18.75%) Asset Management
6 3 (18.75%) SCCM
6 3 (18.75%) Service Management
6 3 (18.75%) Analytical Skills
6 3 (18.75%) Windows 10
6 3 (18.75%) SLA
6 3 (18.75%) Active Directory
6 3 (18.75%) ITSM
7 2 (12.50%) Law
7 2 (12.50%) Legal
7 2 (12.50%) Incident Management
7 2 (12.50%) ITIL Certification
7 2 (12.50%) Microsoft 365
7 2 (12.50%) Proactive Monitoring
7 2 (12.50%) Line Management
7 2 (12.50%) Collaborative Working
8 1 (6.25%) Analytical Thinking
8 1 (6.25%) Azure
8 1 (6.25%) AWS

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.25%) Microsoft Office
Cloud Services
1 2 (12.50%) Microsoft 365
2 1 (6.25%) AWS
2 1 (6.25%) Azure
Communications & Networking
1 1 (6.25%) LAN
1 1 (6.25%) WAN
Database & Business Intelligence
1 1 (6.25%) SQL Server
General
1 12 (75.00%) Social Skills
2 4 (25.00%) Finance
2 4 (25.00%) Retail
3 3 (18.75%) Analytical Skills
4 2 (12.50%) Law
4 2 (12.50%) Legal
5 1 (6.25%) Banking
Miscellaneous
1 1 (6.25%) CCTV
Operating Systems
1 4 (25.00%) Windows
2 3 (18.75%) Windows 10
Processes & Methodologies
1 10 (62.50%) ITIL
2 6 (37.50%) Continuous Improvement
3 5 (31.25%) Stakeholder Management
4 4 (25.00%) Customer Service
4 4 (25.00%) Problem-Solving
4 4 (25.00%) Service Delivery
5 3 (18.75%) Asset Management
5 3 (18.75%) ITSM
5 3 (18.75%) Project Delivery
5 3 (18.75%) Service Management
6 2 (12.50%) Collaborative Working
6 2 (12.50%) Incident Management
6 2 (12.50%) Line Management
6 2 (12.50%) Proactive Monitoring
7 1 (6.25%) Actionable Insight
7 1 (6.25%) Analytical Thinking
7 1 (6.25%) E-Commerce
7 1 (6.25%) Performance Management
7 1 (6.25%) Project Management
7 1 (6.25%) Technical Analysis
Programming Languages
1 1 (6.25%) SQL
1 1 (6.25%) T-SQL
Qualifications
1 2 (12.50%) ITIL Certification
2 1 (6.25%) Degree
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 3 (18.75%) Active Directory
Systems Management
1 3 (18.75%) SCCM
Vendors
1 1 (6.25%) DocuSign
1 1 (6.25%) iManage
1 1 (6.25%) Microsoft