The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 37 54 61
Rank change year-on-year
+17 +7
Permanent jobs citing Service Delivery 16 9 2
As % of all permanent IT jobs located in Liverpool 4.03% 1.72% 0.44%
As % of the Processes & Methodologies category 5.11% 2.06% 0.51%
Number of salaries quoted 12 9 2
Average salary £55,000 £45,000 £70,000
Average salary % change year-on-year
+22.22% -35.71%
90% offered a salary of more than £50,000 £33,500 £46,000
10% offered a salary of more than £69,500 £52,500 £94,000
UK excluding London average salary £45,000 £45,000 £43,250
% change year-on-year
- +4.04%
Service Delivery
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
313 437 393
As % of all permanent IT jobs located in Liverpool 78.84% 83.72% 86.37%
Number of salaries quoted 234 370 354
Average salary £45,000 £40,000 £37,500
Average salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £27,500 £27,500 £30,000
10% offered a salary of more than £60,000 £50,000 £60,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Liverpool

Service Delivery
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Liverpool region.

Service Delivery Salary Trend in Liverpool

Service Delivery
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Service Delivery across the Liverpool region over the 3 months to 7 July 2015.

Service Delivery Salary Histogram in Liverpool

Service Delivery
Top 30 Related IT Skills in Liverpool

For the 6 months to 7 July 2015, IT jobs across the Liverpool region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 24 (63.16%) ITIL
2 17 (44.74%) Finance
2 17 (44.74%) Continuous Improvement
3 14 (36.84%) Process Management
4 12 (31.58%) Degree
5 10 (26.32%) Root Cause Analysis
6 9 (23.68%) SLA
7 8 (21.05%) Project Management
8 7 (18.42%) Supplier Management
8 7 (18.42%) Service Desk Management
8 7 (18.42%) Change Management
8 7 (18.42%) CRM
9 6 (15.79%) Oracle
9 6 (15.79%) Mentoring
9 6 (15.79%) Investment Management
10 5 (13.16%) Cost-Benefit Analysis
10 5 (13.16%) Banking
10 5 (13.16%) Service Management
10 5 (13.16%) Back Office
10 5 (13.16%) Oracle EBS
10 5 (13.16%) Hyperion
11 4 (10.53%) PRINCE2 Certification
11 4 (10.53%) PMP
11 4 (10.53%) PMI Certification
11 4 (10.53%) Telecoms
11 4 (10.53%) PRINCE2
11 4 (10.53%) Windows
11 4 (10.53%) Microsoft
11 4 (10.53%) Investment Banking
11 4 (10.53%) Manufacturing

Service Delivery
Top Related IT Skills in Liverpool by Category

For the 6 months to 7 July 2015, IT jobs across the Liverpool region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.63%) SharePoint
1 1 (2.63%) MS Exchange
1 1 (2.63%) Exchange Server 2003
1 1 (2.63%) Exchange Server 2007
1 1 (2.63%) Exchange Server 2010
Applications
1 3 (7.89%) MS Office
2 1 (2.63%) MS Excel
Business Applications
1 5 (13.16%) Oracle EBS
2 2 (5.26%) Oracle ERP
2 2 (5.26%) Oracle Applications
2 2 (5.26%) Oracle General Ledger
2 2 (5.26%) Oracle EBS R12
2 2 (5.26%) Oracle Payables
2 2 (5.26%) Oracle Receivables
2 2 (5.26%) Oracle Financials
2 2 (5.26%) Oracle 11i
Communications & Networking
1 2 (5.26%) LAN
1 2 (5.26%) WAN
1 2 (5.26%) VSAT
2 1 (2.63%) TCP/IP
2 1 (2.63%) SAN
Database & Business Intelligence
1 3 (7.89%) Oracle Database
2 2 (5.26%) Crystal Reports
3 1 (2.63%) Big Data
3 1 (2.63%) SQL Server
General
1 17 (44.74%) Finance
2 5 (13.16%) Back Office
2 5 (13.16%) Banking
3 4 (10.53%) Manufacturing
3 4 (10.53%) Telecoms
3 4 (10.53%) Investment Banking
4 2 (5.26%) Law
4 2 (5.26%) Legal
5 1 (2.63%) Financial Institution
5 1 (2.63%) Retail
Job Titles
1 10 (26.32%) Service Manager
2 9 (23.68%) Applications Manager
3 8 (21.05%) Delivery Manager
3 8 (21.05%) Services Delivery Manager
4 5 (13.16%) Analyst
5 3 (7.89%) Business Manager
5 3 (7.89%) Technical Leader
6 2 (5.26%) IT Operations Manager
6 2 (5.26%) Data Manager
6 2 (5.26%) Contracts Manager
6 2 (5.26%) Head of Service Management
6 2 (5.26%) Systems Analyst
6 2 (5.26%) Support Analyst
6 2 (5.26%) Applications Support
6 2 (5.26%) Service Analyst
6 2 (5.26%) Operations Manager
6 2 (5.26%) Service Desk Analyst
7 1 (2.63%) Team Leader
7 1 (2.63%) Technical Manager
7 1 (2.63%) Support Manager
Libraries, Frameworks & Software Standards
1 1 (2.63%) COM
Miscellaneous
1 4 (10.53%) Life Science
1 4 (10.53%) Data Centre
2 3 (7.89%) Analytical Skills
3 2 (5.26%) NHS
3 2 (5.26%) Video Conferencing
4 1 (2.63%) FMCG
Operating Systems
1 4 (10.53%) Windows
2 2 (5.26%) UNIX
3 1 (2.63%) Linux
3 1 (2.63%) NetWare
3 1 (2.63%) Windows Server 2008
3 1 (2.63%) Windows 7
Processes & Methodologies
1 24 (63.16%) ITIL
2 17 (44.74%) Continuous Improvement
3 14 (36.84%) Process Management
4 10 (26.32%) Root Cause Analysis
5 8 (21.05%) Project Management
6 7 (18.42%) Change Management
6 7 (18.42%) CRM
6 7 (18.42%) Supplier Management
6 7 (18.42%) Service Desk Management
7 6 (15.79%) Mentoring
7 6 (15.79%) Investment Management
8 5 (13.16%) Cost-Benefit Analysis
8 5 (13.16%) Service Management
9 4 (10.53%) PRINCE2
9 4 (10.53%) Resource Management
10 3 (7.89%) Asset Management
10 3 (7.89%) ITSM
11 2 (5.26%) Stakeholder Management
11 2 (5.26%) ERP
11 2 (5.26%) GAP Analysis
Qualifications
1 12 (31.58%) Degree
2 4 (10.53%) PMP
2 4 (10.53%) PMI Certification
2 4 (10.53%) PRINCE2 Certification
3 3 (7.89%) Security Cleared
4 2 (5.26%) ITIL Certification
4 2 (5.26%) Microsoft Certification
4 2 (5.26%) MCSE
5 1 (2.63%) CCNA
5 1 (2.63%) CCA
5 1 (2.63%) Citrix Certification
5 1 (2.63%) Cisco Certification
5 1 (2.63%) MCP
5 1 (2.63%) EMC Certification
5 1 (2.63%) MCITP
Quality Assurance & Compliance
1 9 (23.68%) SLA
System Software
1 1 (2.63%) Terminal Services
1 1 (2.63%) ISA Server
1 1 (2.63%) VMware ESX
1 1 (2.63%) XenApp
1 1 (2.63%) Forefront TMG
Systems Management
1 1 (2.63%) MOM
Vendors
1 6 (15.79%) Oracle
2 5 (13.16%) Hyperion
3 4 (10.53%) Microsoft
4 3 (7.89%) HP
4 3 (7.89%) Cisco
5 2 (5.26%) Citrix
5 2 (5.26%) Business Objects
6 1 (2.63%) SAP
6 1 (2.63%) Sun
6 1 (2.63%) Dell
6 1 (2.63%) EMC
6 1 (2.63%) Novell
6 1 (2.63%) VMware