The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jun 2015
Same period 2014 Same period 2013
Services Delivery
Rank 42 61 51
Rank change year-on-year
+19 -10
Permanent jobs citing Service Delivery 11 4 6
As % of all permanent IT jobs located in Liverpool 2.83% 0.78% 1.53%
As % of the Processes & Methodologies category 3.46% 0.90% 1.73%
Number of salaries quoted 9 4 6
Average salary £50,000 £40,000 £35,014
Average salary % change year-on-year
+25.00% +14.24%
90% offered a salary of more than £18,850 £29,750 £32,528
10% offered a salary of more than £56,000 £45,000 £40,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
318 442 346
As % of all permanent IT jobs located in Liverpool 81.75% 85.83% 88.49%
Number of salaries quoted 219 389 303
Average salary £42,500 £40,000 £37,250
Average salary % change year-on-year
+6.25% +7.38%
90% offered a salary of more than £27,500 £28,500 £26,500
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £44,184 £42,500 £40,000
% change year-on-year
+3.96% +6.25%

Service Delivery
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Liverpool

Service Delivery
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Liverpool region.

Service Delivery Salary Trend in Liverpool

Service Delivery
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Service Delivery across the Liverpool region over the 3 months to 1 June 2015.

Service Delivery Salary Histogram in Liverpool

Service Delivery
Top 30 Related IT Skills in Liverpool

For the 6 months to 1 June 2015, IT jobs across the Liverpool region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 19 (67.86%) ITIL
2 12 (42.86%) Continuous Improvement
3 9 (32.14%) Finance
3 9 (32.14%) Process Management
4 8 (28.57%) Degree
5 5 (17.86%) Service Management
5 5 (17.86%) Project Management
5 5 (17.86%) Supplier Management
5 5 (17.86%) Root Cause Analysis
5 5 (17.86%) Service Desk Management
6 4 (14.29%) Analytical Skills
6 4 (14.29%) Data Centre
6 4 (14.29%) Oracle EBS
6 4 (14.29%) Telecoms
6 4 (14.29%) Hyperion
6 4 (14.29%) Oracle
6 4 (14.29%) SLA
6 4 (14.29%) Microsoft
7 3 (10.71%) Cisco
7 3 (10.71%) MS Office
7 3 (10.71%) Windows
7 3 (10.71%) HP
7 3 (10.71%) ITSM
7 3 (10.71%) Security Cleared
7 3 (10.71%) Oracle Database
8 2 (7.14%) Line Management
8 2 (7.14%) Software Licensing
8 2 (7.14%) Video Conferencing
8 2 (7.14%) VSAT
8 2 (7.14%) Law

Service Delivery
Top Related IT Skills in Liverpool by Category

For the 6 months to 1 June 2015, IT jobs across the Liverpool region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) SharePoint
1 1 (3.57%) MS Exchange
1 1 (3.57%) Exchange Server 2003
1 1 (3.57%) Exchange Server 2010
1 1 (3.57%) Exchange Server 2007
Applications
1 3 (10.71%) MS Office
2 1 (3.57%) MS Excel
Business Applications
1 4 (14.29%) Oracle EBS
2 1 (3.57%) Oracle Financials
2 1 (3.57%) Oracle 11i
2 1 (3.57%) Oracle ERP
2 1 (3.57%) Oracle Applications
2 1 (3.57%) Oracle EBS R12
2 1 (3.57%) Oracle General Ledger
2 1 (3.57%) Oracle Payables
2 1 (3.57%) Oracle Receivables
Communications & Networking
1 2 (7.14%) VSAT
1 2 (7.14%) LAN
1 2 (7.14%) WAN
2 1 (3.57%) TCP/IP
2 1 (3.57%) SAN
Database & Business Intelligence
1 3 (10.71%) Oracle Database
2 2 (7.14%) Crystal Reports
3 1 (3.57%) SQL Server
General
1 9 (32.14%) Finance
2 4 (14.29%) Telecoms
3 2 (7.14%) Law
3 2 (7.14%) Legal
4 1 (3.57%) Retail
Job Titles
1 6 (21.43%) Service Manager
1 6 (21.43%) Analyst
2 4 (14.29%) Services Delivery Manager
2 4 (14.29%) Applications Manager
2 4 (14.29%) Delivery Manager
3 2 (7.14%) IT Operations Manager
3 2 (7.14%) Head of Service Management
3 2 (7.14%) Data Manager
3 2 (7.14%) Contracts Manager
3 2 (7.14%) Service Desk Analyst
3 2 (7.14%) Service Analyst
3 2 (7.14%) Operations Manager
3 2 (7.14%) Systems Analyst
3 2 (7.14%) Support Analyst
4 1 (3.57%) Junior
4 1 (3.57%) Help Desk Analyst
4 1 (3.57%) 1st Line Support
4 1 (3.57%) Applications Support
4 1 (3.57%) Senior Consultant
4 1 (3.57%) Consultant
Libraries, Frameworks & Software Standards
1 1 (3.57%) COM
Miscellaneous
1 4 (14.29%) Analytical Skills
1 4 (14.29%) Data Centre
2 2 (7.14%) Video Conferencing
2 2 (7.14%) NHS
3 1 (3.57%) Management Information System
3 1 (3.57%) Statistics
Operating Systems
1 3 (10.71%) Windows
2 1 (3.57%) NetWare
2 1 (3.57%) UNIX
2 1 (3.57%) Linux
2 1 (3.57%) Windows 7
2 1 (3.57%) Windows Server 2008
Processes & Methodologies
1 19 (67.86%) ITIL
2 12 (42.86%) Continuous Improvement
3 9 (32.14%) Process Management
4 5 (17.86%) Service Management
4 5 (17.86%) Project Management
4 5 (17.86%) Supplier Management
4 5 (17.86%) Root Cause Analysis
4 5 (17.86%) Service Desk Management
5 3 (10.71%) ITSM
6 2 (7.14%) Line Management
6 2 (7.14%) Software Licensing
6 2 (7.14%) Stakeholder Management
6 2 (7.14%) Change Management
6 2 (7.14%) GAP Analysis
6 2 (7.14%) CRM
7 1 (3.57%) ERP
7 1 (3.57%) PRINCE2
7 1 (3.57%) Configuration Management
7 1 (3.57%) Workflow
7 1 (3.57%) Incident Management
Qualifications
1 8 (28.57%) Degree
2 3 (10.71%) Security Cleared
3 2 (7.14%) Microsoft Certification
3 2 (7.14%) ITIL Certification
3 2 (7.14%) MCSE
4 1 (3.57%) CCA
4 1 (3.57%) Citrix Certification
4 1 (3.57%) Cisco Certification
4 1 (3.57%) CCNA
4 1 (3.57%) MCP
4 1 (3.57%) PMP
4 1 (3.57%) PMI Certification
4 1 (3.57%) EMC Certification
4 1 (3.57%) PRINCE2 Certification
4 1 (3.57%) MCITP
Quality Assurance & Compliance
1 4 (14.29%) SLA
System Software
1 1 (3.57%) Terminal Services
1 1 (3.57%) ISA Server
1 1 (3.57%) VMware ESX
1 1 (3.57%) XenApp
1 1 (3.57%) Forefront TMG
Systems Management
1 1 (3.57%) MOM
Vendors
1 4 (14.29%) Hyperion
1 4 (14.29%) Oracle
1 4 (14.29%) Microsoft
2 3 (10.71%) Cisco
2 3 (10.71%) HP
3 2 (7.14%) Business Objects
3 2 (7.14%) Citrix
4 1 (3.57%) Sun
4 1 (3.57%) Novell
4 1 (3.57%) Dell
4 1 (3.57%) EMC
4 1 (3.57%) VMware
Liverpool, Lancashire
Pegasus - Resource
Salary: £55k - £59k per annum + 5K Bonus + Benefits
Posted: Yesterday