The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 15 47 53
Rank change year-on-year
+32 +6
Permanent jobs citing Service Delivery 27 12 9
As % of all permanent IT jobs located in Liverpool 8.60% 2.70% 1.90%
As % of the Processes & Methodologies category 10.80% 3.33% 2.33%
Number of salaries quoted 21 10 8
Average salary £55,000 £47,500 £70,000
Average salary % change year-on-year
+15.78% -32.14%
90% offered a salary of more than £45,000 £42,500 £34,000
10% offered a salary of more than £70,000 £52,500 £100,000
UK excluding London average salary £45,000 £44,250 £45,000
% change year-on-year
+1.69% -1.66%
Service Delivery
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
250 360 386
As % of all permanent IT jobs located in Liverpool 79.62% 81.08% 81.43%
Number of salaries quoted 206 299 342
Average salary £40,500 £40,000 £40,000
Average salary % change year-on-year
+1.25% -
90% offered a salary of more than £27,000 £29,000 £30,000
10% offered a salary of more than £70,000 £50,000 £58,400
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Liverpool

Service Delivery
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Liverpool region.

Service Delivery Salary Trend in Liverpool

Service Delivery
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing Service Delivery across the Liverpool region over the 3 months to 3 September 2015.

Service Delivery Salary Histogram in Liverpool

Service Delivery
Top 30 Related IT Skills in Liverpool

For the 6 months to 3 September 2015, IT jobs across the Liverpool region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 22 (53.66%) ITIL
2 21 (51.22%) Finance
3 19 (46.34%) Process Management
4 16 (39.02%) Degree
4 16 (39.02%) Continuous Improvement
5 15 (36.59%) Root Cause Analysis
6 13 (31.71%) SLA
7 12 (29.27%) Oracle
8 10 (24.39%) CRM
8 10 (24.39%) Change Management
8 10 (24.39%) Hyperion
8 10 (24.39%) Back Office
8 10 (24.39%) Oracle EBS
8 10 (24.39%) Banking
8 10 (24.39%) Mentoring
8 10 (24.39%) Cost-Benefit Analysis
8 10 (24.39%) Investment Management
9 9 (21.95%) Investment Banking
9 9 (21.95%) Project Management
10 8 (19.51%) Oracle Applications
10 8 (19.51%) Manufacturing
10 8 (19.51%) Resource Management
10 8 (19.51%) Life Science
10 8 (19.51%) Service Desk Management
11 7 (17.07%) Oracle Database
11 7 (17.07%) Supplier Management
11 7 (17.07%) PRINCE2 Certification
11 7 (17.07%) PMP
11 7 (17.07%) PMI Certification
11 7 (17.07%) PRINCE2

Service Delivery
Top Related IT Skills in Liverpool by Category

For the 6 months to 3 September 2015, IT jobs across the Liverpool region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.88%) SharePoint
2 1 (2.44%) MS Exchange
2 1 (2.44%) Exchange Server 2003
2 1 (2.44%) Exchange Server 2007
2 1 (2.44%) Exchange Server 2010
Applications
1 2 (4.88%) MS Office
2 1 (2.44%) MS Excel
Business Applications
1 10 (24.39%) Oracle EBS
2 8 (19.51%) Oracle Applications
3 3 (7.32%) Oracle ERP
3 3 (7.32%) Oracle Financials
3 3 (7.32%) Oracle 11i
3 3 (7.32%) Oracle General Ledger
3 3 (7.32%) Oracle EBS R12
3 3 (7.32%) Oracle Payables
3 3 (7.32%) Oracle Receivables
4 1 (2.44%) Dynamics AX
Communications & Networking
1 1 (2.44%) TCP/IP
1 1 (2.44%) SAN
Database & Business Intelligence
1 7 (17.07%) Oracle Database
2 1 (2.44%) Relational Database
2 1 (2.44%) SQL Server
2 1 (2.44%) Big Data
General
1 21 (51.22%) Finance
2 10 (24.39%) Back Office
2 10 (24.39%) Banking
3 9 (21.95%) Investment Banking
4 8 (19.51%) Manufacturing
5 2 (4.88%) Law
5 2 (4.88%) Legal
6 1 (2.44%) Financial Institution
Job Titles
1 17 (41.46%) Applications Manager
2 8 (19.51%) Business Manager
2 8 (19.51%) Analyst
3 6 (14.63%) Services Delivery Manager
3 6 (14.63%) Service Manager
3 6 (14.63%) Delivery Manager
4 3 (7.32%) Service Analyst
4 3 (7.32%) Technical Leader
4 3 (7.32%) Support Analyst
4 3 (7.32%) Technical Analyst
4 3 (7.32%) Service Desk Analyst
5 2 (4.88%) Help Desk Analyst
5 2 (4.88%) 1st Line Support
5 2 (4.88%) IT Services Delivery Manager
5 2 (4.88%) Contracts Manager
5 2 (4.88%) Systems Analyst
5 2 (4.88%) 1st Line Support Analyst
5 2 (4.88%) IT Services Manager
6 1 (2.44%) Junior Analyst
6 1 (2.44%) MI Manager
Libraries, Frameworks & Software Standards
1 2 (4.88%) .NET
2 1 (2.44%) COM
2 1 (2.44%) SOAP
2 1 (2.44%) REST
2 1 (2.44%) HTML
Miscellaneous
1 8 (19.51%) Life Science
2 2 (4.88%) Analytical Skills
2 2 (4.88%) Data Centre
3 1 (2.44%) FMCG
3 1 (2.44%) Management Information System
Operating Systems
1 5 (12.20%) Windows
2 2 (4.88%) UNIX
3 1 (2.44%) Linux
3 1 (2.44%) NetWare
3 1 (2.44%) Windows Server 2008
3 1 (2.44%) Windows 7
Processes & Methodologies
1 22 (53.66%) ITIL
2 19 (46.34%) Process Management
3 16 (39.02%) Continuous Improvement
4 15 (36.59%) Root Cause Analysis
5 10 (24.39%) Mentoring
5 10 (24.39%) Change Management
5 10 (24.39%) CRM
5 10 (24.39%) Cost-Benefit Analysis
5 10 (24.39%) Investment Management
6 9 (21.95%) Project Management
7 8 (19.51%) Resource Management
7 8 (19.51%) Service Desk Management
8 7 (17.07%) Supplier Management
8 7 (17.07%) PRINCE2
9 4 (9.76%) ERP
9 4 (9.76%) Transition Management
9 4 (9.76%) Coaching
10 2 (4.88%) Software Licensing
10 2 (4.88%) GAP Analysis
10 2 (4.88%) Asset Management
Programming Languages
1 2 (4.88%) Java
2 1 (2.44%) JavaScript
2 1 (2.44%) PHP
2 1 (2.44%) SQL
2 1 (2.44%) C#
Qualifications
1 16 (39.02%) Degree
2 7 (17.07%) PRINCE2 Certification
2 7 (17.07%) PMP
2 7 (17.07%) PMI Certification
3 3 (7.32%) Security Cleared
4 2 (4.88%) Microsoft Certification
4 2 (4.88%) MCSE
5 1 (2.44%) CCNA
5 1 (2.44%) Citrix Certification
5 1 (2.44%) Cisco Certification
5 1 (2.44%) EMC Certification
5 1 (2.44%) MCITP
5 1 (2.44%) MCP
Quality Assurance & Compliance
1 13 (31.71%) SLA
2 1 (2.44%) Sarbanes-Oxley
System Software
1 2 (4.88%) Terminal Services
1 2 (4.88%) XenApp
2 1 (2.44%) Forefront TMG
2 1 (2.44%) ISA Server
2 1 (2.44%) VMware ESX
Systems Management
1 1 (2.44%) MOM
Vendors
1 12 (29.27%) Oracle
2 10 (24.39%) Hyperion
3 3 (7.32%) Microsoft
3 3 (7.32%) Citrix
4 1 (2.44%) SAP
4 1 (2.44%) Cisco
4 1 (2.44%) Sun
4 1 (2.44%) HP
4 1 (2.44%) Dell
4 1 (2.44%) EMC
4 1 (2.44%) Novell
4 1 (2.44%) JD Edwards
4 1 (2.44%) VMware