The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Liverpool region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 45 62 38
Rank change year-on-year
+17 -24
Permanent jobs citing Service Delivery 6 9 16
As % of all permanent IT jobs located in Liverpool 1.676% 1.765% 4.954%
As % of the Processes & Methodologies category 2.013% 2.314% 7.407%
Number of salaries quoted 6 7 15
Average salary £35,014 £32,528 £40,000
Average salary % change year-on-year
+7.64% -18.68%
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
298 389 216
As % of all permanent IT jobs located in Liverpool 83.24% 76.27% 66.87%
Number of salaries quoted 255 331 172
Average salary £37,500 £39,000 £40,000
Average salary % change year-on-year
-3.84% -2.50%
90% offered a salary of more than £26,500 £30,000 £28,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
Merseyside

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Liverpool Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Liverpool region.

Liverpool Service Delivery Salary Trend

Service Delivery
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Liverpool region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 5 (55.56%) Windows
1 5 (55.56%) Change Management
2 4 (44.44%) SQL
2 4 (44.44%) Microsoft
3 3 (33.33%) SQL Server
3 3 (33.33%) Web Services
3 3 (33.33%) Telecoms
3 3 (33.33%) Clustering
4 2 (22.22%) Exchange Server 2010
4 2 (22.22%) Windows 7
4 2 (22.22%) SAP BPC
4 2 (22.22%) Windows Server 2008
4 2 (22.22%) NorthgateArinso
4 2 (22.22%) Northgate
4 2 (22.22%) OutlookSoft
4 2 (22.22%) Business Continuity
4 2 (22.22%) Finance
4 2 (22.22%) Migration
4 2 (22.22%) Back Office
4 2 (22.22%) SAP
4 2 (22.22%) MCP
4 2 (22.22%) AIX
4 2 (22.22%) MS Excel
4 2 (22.22%) MS Exchange
4 2 (22.22%) Microsoft Certification
4 2 (22.22%) ERP
4 2 (22.22%) Lawson
5 1 (11.11%) Thin Client
5 1 (11.11%) Windows Server 2003
5 1 (11.11%) Symantec

Service Delivery
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Liverpool region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 3 (33.33%) Web Services
Application Platforms
1 2 (22.22%) Exchange Server 2010
1 2 (22.22%) MS Exchange
2 1 (11.11%) Exchange Server 2003
Applications
1 2 (22.22%) MS Excel
2 1 (11.11%) MS Office
Business Applications
1 2 (22.22%) SAP BPC
1 2 (22.22%) Lawson
Communications & Networking
1 1 (11.11%) SAN
1 1 (11.11%) VoIP
1 1 (11.11%) TCP/IP
Database & Business Intelligence
1 3 (33.33%) SQL Server
2 1 (11.11%) MS Access
2 1 (11.11%) Oracle Reports
2 1 (11.11%) Oracle BI EE
General
1 3 (33.33%) Telecoms
2 2 (22.22%) Finance
2 2 (22.22%) Back Office
Job Titles
1 3 (33.33%) Analyst
1 3 (33.33%) DBA
1 3 (33.33%) Database Specialist
1 3 (33.33%) Technical Specialist
1 3 (33.33%) SQL DBA
1 3 (33.33%) Teradata DBA
1 3 (33.33%) Administrator
2 2 (22.22%) Applications Support
3 1 (11.11%) Systems Engineer
3 1 (11.11%) Support Analyst
3 1 (11.11%) Senior Systems Engineer
3 1 (11.11%) Service Analyst
3 1 (11.11%) Senior Analyst
3 1 (11.11%) Applications Support Analyst
3 1 (11.11%) Service Desk Analyst
3 1 (11.11%) Senior Support Analyst
3 1 (11.11%) Senior Applications Support Analyst
3 1 (11.11%) Oracle Analyst
3 1 (11.11%) MI Analyst
Miscellaneous
1 3 (33.33%) Clustering
2 1 (11.11%) Thin Client
2 1 (11.11%) Blackberry
2 1 (11.11%) Fat Client
Operating Systems
1 5 (55.56%) Windows
2 2 (22.22%) Windows 7
2 2 (22.22%) Windows Server 2008
2 2 (22.22%) AIX
3 1 (11.11%) Windows Server 2003
3 1 (11.11%) Windows XP
Processes & Methodologies
1 5 (55.56%) Change Management
2 2 (22.22%) Business Continuity
2 2 (22.22%) Migration
2 2 (22.22%) ERP
3 1 (11.11%) ITIL
Programming Languages
1 4 (44.44%) SQL
Qualifications
1 2 (22.22%) MCP
1 2 (22.22%) Microsoft Certification
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 1 (11.11%) VMware Infrastructure
1 1 (11.11%) VMware ESXi
Systems Management
1 1 (11.11%) Backup Exec
Vendors
1 4 (44.44%) Microsoft
2 2 (22.22%) NorthgateArinso
2 2 (22.22%) Northgate
2 2 (22.22%) OutlookSoft
2 2 (22.22%) SAP
3 1 (11.11%) Symantec
3 1 (11.11%) HP
3 1 (11.11%) Business Objects
3 1 (11.11%) Oracle
3 1 (11.11%) VMware