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2nd Line Support Jobs in London

Browse 29 2nd Line Support job vacancies in London

The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

3 months to
18 Jun 2013

Same period 2012

Same period 2011

Second Line Support

Rank

354

331

380

Rank change year-on-year

-23

+49

Permanent jobs requiring a 2nd Line Support

260

358

285

As % of all permanent IT jobs located in London

0.580%

0.674%

0.475%

As % of the Job Titles category

0.620%

0.716%

0.508%

Number of salaries quoted

218

286

253

Average salary

£29,000

£30,000

£26,500

Average salary % change year-on-year

-3.33%

+13.20%

90% offered a salary of more than

£22,400

£23,500

£22,500

10% offered a salary of more than

£40,000

£37,500

£35,000

UK excluding London average salary

£25,000

£24,000

% change year-on-year

+4.16%

All Job Titles
London

Permanent IT job ads with a match in the
Job Titles category

41903

50015

56050

As % of all permanent IT jobs located in London

93.48%

94.20%

93.40%

Number of salaries quoted

35296

43493

47398

Average salary

£51,000

£50,000

£52,500

Average salary % change year-on-year

+2.00%

-4.76%

90% offered a salary of more than

£32,500

£32,000

£31,500

10% offered a salary of more than

£75,000

£80,000

£77,500

UK excluding London average salary

£38,000

£37,500

% change year-on-year

+1.33%

2nd Line Support
England

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the London region.

2nd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the London region over the 3 months to 18 June 2013.

2nd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the London region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location (Click each for more statistics)	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year	Find Job Vacancies
City of London	-14	41	£30,000	-	9
Docklands, London	+2	10	-	-
Bromley	-5	9	£23,000	+3.37%	2
Stanmore	-	3	£25,500	-
Uxbridge	-1	2	£40,000	+60.00%
Barnet	-	2	£28,000	-
Canary Wharf	-	2	£31,500	-
Kingston Upon Thames	-	2	£27,500	-
Croydon	+11	1	£34,000	+13.33%
Enfield	-	1	£28,000	-
Harrow	-	1	£40,000	-
Belvedere	-	1	-	-
2nd Line Support England

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the London region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1	370 (73.41%)	Windows
2	265 (52.58%)	Active Directory
3	231 (45.83%)	Microsoft
4	200 (39.68%)	MS Office
5	174 (34.52%)	MS Excel
6	156 (30.95%)	Windows 7
7	141 (27.98%)	Blackberry
8	134 (26.59%)	Windows XP
9	122 (24.21%)	MS Exchange
10	114 (22.62%)	TCP/IP
11	110 (21.83%)	Citrix
12	108 (21.43%)	ITIL
13	103 (20.44%)	Windows Server 2008
14	98 (19.44%)	Windows Server 2003
15	89 (17.66%)	Microsoft Certification

16	86 (17.06%)	Finance
17	83 (16.47%)	VMware
18	75 (14.88%)	Apple
19	72 (14.29%)	Cisco
19	72 (14.29%)	MCITP
20	69 (13.69%)	Exchange Server 2010
21	68 (13.49%)	DNS
22	62 (12.30%)	LAN
22	62 (12.30%)	MCP
23	59 (11.71%)	MCSE
24	58 (11.51%)	Exchange Server 2007
25	57 (11.31%)	SLA
26	56 (11.11%)	VMware Infrastructure
27	55 (10.91%)	Exchange Server 2003
27	55 (10.91%)	DHCP

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the London region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1	9 (1.786%)	HTML
2	8 (1.587%)	.NET
3	5 (0.992%)	XML
3	5 (0.992%)	ASP.NET
4	4 (0.794%)	ASP
4	4 (0.794%)	Application Packaging
5	3 (0.595%)	WinForms
6	2 (0.397%)	.NET Framework
7	1 (0.198%)	WebSphere
7	1 (0.198%)	jQuery
7	1 (0.198%)	Regular Expression
7	1 (0.198%)	XSL
7	1 (0.198%)	EDI
7	1 (0.198%)	COM
7	1 (0.198%)	CSS
7	1 (0.198%)	Web Services

Application Platforms
1	122 (24.21%)	MS Exchange
2	69 (13.69%)	Exchange Server 2010
3	58 (11.51%)	Exchange Server 2007
4	55 (10.91%)	Exchange Server 2003
5	37 (7.341%)	Blackberry Enterprise Server
6	31 (6.151%)	IBM Notes
7	22 (4.365%)	SharePoint
8	16 (3.175%)	WorkSite
9	6 (1.190%)	CMS
9	6 (1.190%)	Tomcat
9	6 (1.190%)	IIS
10	5 (0.992%)	Apache
11	4 (0.794%)	Lync
12	2 (0.397%)	SharePoint Server
12	2 (0.397%)	WebLogic
13	1 (0.198%)	GroupWise
13	1 (0.198%)	Exchange Server 2000
13	1 (0.198%)	Oracle Service Bus
13	1 (0.198%)	SharePoint 2010

Applications
1	200 (39.68%)	MS Office
2	174 (34.52%)	MS Excel
3	18 (3.571%)	MS PowerPoint
4	9 (1.786%)	Office 365
5	7 (1.389%)	Google Apps
6	3 (0.595%)	MS Visio
7	1 (0.198%)	Acrobat
7	1 (0.198%)	AutoCAD
7	1 (0.198%)	Maya
7	1 (0.198%)	Adobe After Effects
7	1 (0.198%)	CINEMA 4D
7	1 (0.198%)	Adobe Captivate
7	1 (0.198%)	MicroStation

Business Applications
1	4 (0.794%)	Dynamics GP
2	3 (0.595%)	SAP CCM
3	1 (0.198%)	Remedy ITSM
3	1 (0.198%)	Google Analytics
3	1 (0.198%)	ION MarketView
3	1 (0.198%)	Agresso
3	1 (0.198%)	WebTrends
3	1 (0.198%)	Oracle EBS
3	1 (0.198%)	Oracle ERP
3	1 (0.198%)	Dynamics NAV
3	1 (0.198%)	Dynamics CRM
3	1 (0.198%)	Dynamics AX
3	1 (0.198%)	Changepoint

Communications & Networking
1	114 (22.62%)	TCP/IP
2	68 (13.49%)	DNS
3	62 (12.30%)	LAN
4	55 (10.91%)	DHCP
4	55 (10.91%)	Firewall
5	45 (8.929%)	VPN
6	43 (8.532%)	VoIP
7	42 (8.333%)	WAN
8	39 (7.738%)	Internet
9	30 (5.952%)	MPLS
10	28 (5.556%)	Unified Communications
11	17 (3.373%)	SAN
12	16 (3.175%)	Wireless
13	12 (2.381%)	Intranet
14	10 (1.984%)	Broadband
15	9 (1.786%)	FTP
16	8 (1.587%)	IP Telephony
17	6 (1.190%)	3G
17	6 (1.190%)	Ethernet
17	6 (1.190%)	PBX

Database & Business Intelligence
1	36 (7.143%)	SQL Server
2	10 (1.984%)	MySQL
3	4 (0.794%)	SQL Server 2008
4	3 (0.595%)	QlikView
5	2 (0.397%)	PostgreSQL
5	2 (0.397%)	SQL Server Reporting Services
5	2 (0.397%)	SQL Server 2005
5	2 (0.397%)	Informix
6	1 (0.198%)	Oracle 8/8i
6	1 (0.198%)	SQL Server 2000
6	1 (0.198%)	EDRMS
6	1 (0.198%)	IDOL
6	1 (0.198%)	Oracle BI EE

Development Applications
1	1 (0.198%)	MSI

General
1	86 (17.06%)	Finance
2	52 (10.32%)	Law
3	42 (8.333%)	Legal
4	35 (6.944%)	Banking
5	18 (3.571%)	Retail
6	17 (3.373%)	Advertising
7	10 (1.984%)	Back Office
8	6 (1.190%)	Publishing
9	5 (0.992%)	Telecoms
9	5 (0.992%)	Front Office
10	3 (0.595%)	Marketing
10	3 (0.595%)	French Language
10	3 (0.595%)	Spanish Language
10	3 (0.595%)	Billing
10	3 (0.595%)	Pharmaceutical
11	2 (0.397%)	Investment Banking
12	1 (0.198%)	Financial Institution

Miscellaneous
1	141 (27.98%)	Blackberry
2	22 (4.365%)	iPhone
3	13 (2.579%)	iPad
4	12 (2.381%)	Hedge funds
4	12 (2.381%)	Video Conferencing
5	11 (2.183%)	EPoS
5	11 (2.183%)	Grid Computing
6	9 (1.786%)	Foreign Exchange (FX)
7	4 (0.794%)	Client/Server
7	4 (0.794%)	Thin Client
7	4 (0.794%)	Fat Client
8	3 (0.595%)	Biotechnology
8	3 (0.595%)	Statistics
8	3 (0.595%)	Management Information System
9	2 (0.397%)	Mathematics
9	2 (0.397%)	Clustering
9	2 (0.397%)	PKI
9	2 (0.397%)	Cloud Computing
9	2 (0.397%)	SaaS
9	2 (0.397%)	Social Media

Operating Systems
1	370 (73.41%)	Windows
2	156 (30.95%)	Windows 7
3	134 (26.59%)	Windows XP
4	103 (20.44%)	Windows Server 2008
5	98 (19.44%)	Windows Server 2003
6	54 (10.71%)	Linux
7	45 (8.929%)	UNIX
8	39 (7.738%)	Windows Vista
8	39 (7.738%)	Mac OS
9	37 (7.341%)	Mac OS X
10	21 (4.167%)	Windows Server 2012
11	16 (3.175%)	Solaris
12	15 (2.976%)	Windows 8
13	13 (2.579%)	Android
14	7 (1.389%)	Windows 2000 Server
14	7 (1.389%)	SUSE
15	5 (0.992%)	Windows 2000
16	4 (0.794%)	Debian
16	4 (0.794%)	Red Hat Enterprise Linux
17	3 (0.595%)	Apple iOS

Processes & Methodologies
1	108 (21.43%)	ITIL
2	39 (7.738%)	Incident Management
3	24 (4.762%)	Disaster Recovery
4	20 (3.968%)	Business Intelligence
5	17 (3.373%)	Service Management
6	16 (3.175%)	Time Management
7	14 (2.778%)	CRM
8	12 (2.381%)	Continuous Improvement
9	9 (1.786%)	Change Control
9	9 (1.786%)	Systems Analysis
10	8 (1.587%)	Migration
10	8 (1.587%)	ITSM
11	7 (1.389%)	E-Commerce
11	7 (1.389%)	Analytics
12	6 (1.190%)	Change Management
12	6 (1.190%)	Data Security
12	6 (1.190%)	Configuration Management
12	6 (1.190%)	Asset Management
13	5 (0.992%)	Problem Management
13	5 (0.992%)	Content Management

Programming Languages
1	49 (9.722%)	SQL
2	22 (4.365%)	C
3	16 (3.175%)	Perl
4	15 (2.976%)	Java
5	10 (1.984%)	PHP
5	10 (1.984%)	VBA
6	8 (1.587%)	Shell Script
6	8 (1.587%)	C++
7	7 (1.389%)	PowerShell
8	6 (1.190%)	Python
8	6 (1.190%)	JavaScript
9	5 (0.992%)	C#
9	5 (0.992%)	VB
10	4 (0.794%)	VB.NET
11	3 (0.595%)	AWK
11	3 (0.595%)	VB6
12	2 (0.397%)	VBScript
12	2 (0.397%)	Korn
12	2 (0.397%)	C-shell
12	2 (0.397%)	Bash shell

Qualifications
1	89 (17.66%)	Microsoft Certification
2	72 (14.29%)	MCITP
3	62 (12.30%)	MCP
4	59 (11.71%)	MCSE
5	44 (8.730%)	Cisco Certification
6	41 (8.135%)	MCSA
6	41 (8.135%)	CCNA
7	34 (6.746%)	Degree
8	25 (4.960%)	JNCIA
9	19 (3.770%)	CCNP
9	19 (3.770%)	HP APS
10	18 (3.571%)	ACSP
10	18 (3.571%)	ACSA
11	15 (2.976%)	CCIP
11	15 (2.976%)	CCIE
11	15 (2.976%)	CCSP
12	13 (2.579%)	ACTC
13	12 (2.381%)	JNCIS
14	11 (2.183%)	JNCIP
14	11 (2.183%)	MCDST

Quality Assurance & Compliance
1	57 (11.31%)	SLA
2	1 (0.198%)	Sarbanes-Oxley
2	1 (0.198%)	ISO/IEC 27001

System Software
1	265 (52.58%)	Active Directory
2	56 (11.11%)	VMware Infrastructure
3	27 (5.357%)	XenApp
4	26 (5.159%)	Terminal Services
5	20 (3.968%)	Hyper-V
6	9 (1.786%)	VMware Server
7	4 (0.794%)	Citrix Presentation Server
7	4 (0.794%)	MetaFrame
8	3 (0.595%)	XenServer
8	3 (0.595%)	Veritas Volume Manager
8	3 (0.595%)	Veritas Cluster Server
8	3 (0.595%)	vSphere
9	2 (0.397%)	VMware ESXi
9	2 (0.397%)	Terminal Server
9	2 (0.397%)	VMware ESX
9	2 (0.397%)	ProxySG
10	1 (0.198%)	SpamAssassin
10	1 (0.198%)	Xsan

Systems Management
1	13 (2.579%)	SCCM
2	11 (2.183%)	Backup Exec
3	6 (1.190%)	ServiceCenter
3	6 (1.190%)	Norton AntiVirus
4	5 (0.992%)	WSUS
5	4 (0.794%)	McAfee ePO
6	3 (0.595%)	Tivoli
6	3 (0.595%)	Systems Management Server (SMS)
7	2 (0.397%)	OpenView
7	2 (0.397%)	CiscoWorks
7	2 (0.397%)	Nagios
7	2 (0.397%)	BMC Marimba
7	2 (0.397%)	SCOM
8	1 (0.198%)	Sysprep
8	1 (0.198%)	Puppet
8	1 (0.198%)	ZENworks
8	1 (0.198%)	MIMEsweeper
8	1 (0.198%)	DameWare
8	1 (0.198%)	Unicenter
8	1 (0.198%)	BMC PATROL

Vendors
1	231 (45.83%)	Microsoft
2	110 (21.83%)	Citrix
3	83 (16.47%)	VMware
4	75 (14.88%)	Apple
5	72 (14.29%)	Cisco
6	46 (9.127%)	HP
7	39 (7.738%)	Bloomberg
8	34 (6.746%)	Juniper
9	33 (6.548%)	Symantec
9	33 (6.548%)	Reuters
10	31 (6.151%)	Lotus
11	29 (5.754%)	Oracle
12	22 (4.365%)	Avaya
13	17 (3.373%)	Red Hat
13	17 (3.373%)	CheckPoint
14	15 (2.976%)	Adobe
15	14 (2.778%)	Dell
16	12 (2.381%)	Remedy
17	11 (2.183%)	Google
18	8 (1.587%)	Fidessa

1st/2nd Line Windows Support Engineer (Windows, AD, Exchange)

London

Windows 7, Windows XP, MS Office, Active Directory, Exchange, Desktop, Support. My client requires a 1st/2nd Line Support Engineer with experience supporting Windows Desktops (XP and 7)...

iKonnect

Salary: £20000 - £30000 per annum

Posted: 29 May 2013

1st /2nd Line Windows Support Engineer (Windows, AD, Exchange)

London

Windows 7, Windows XP, MS Office, Active Directory, Exchange, ITIL. My client requires a 1st / 2nd Line Support Engineer with experience supporting Windows Desktops (XP and 7) and...

iKas International

Salary: £20000 - £25000 per annum

Posted: 13 June 2013

1st /2nd Line Windows Support Engineer (Windows, AD, Exchange)

London

Windows 7, Windows XP, MS Office, Active Directory, Exchange, ITIL. My client requires a 1st / 2nd Line Support Engineer with experience supporting Windows Desktops (XP and 7) and...

iKonnect

Salary: £20000 - £25000 per annum

Posted: 13 June 2013

2nd Line Support / (IMAC)

City, London

DESKTOP SUPPORT ENGINEER / IMAC. My client is currently recruiting for a 2 nd Line Desktop Support Engineer with IMAC Experience. This is a 1 month contract with a...

Roc Search

Salary: £100 per annum

Posted: 17 June 2013

2nd Line Support - Boutique Consultancy

London

2nd Line Support - Desktop Support - Boutique ConsultancyThis is a fantastic opportunity for an experienced 2nd Line Support Engineer to join a Boutique Consultancy based in central London.The...

Harvey Nash plc

Salary: £30000 - £35000 per annum + bens + bonus

Posted: 24 May 2013

2nd Line Support Engineer - Windows Server, Exchange

London

Salary: £28000 - £33000 per annum

Posted: 28 May 2013

2nd Line Desktop Support Professional - London

London

Allied Worldwide Limited

Salary: Highly competitive

Posted: 21 May 2013