Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for the 2nd Line Support role in IT contracts within the London region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 10 October 2008 with a comparison to the same period last year.

 Second Line Support
Location
3 months to
10 Oct 2008
Same period last year
Rank196207
Rank change on same period last yearUp+11
Matching contract IT job ads237335
As % of all UK contract IT job ads sampled0.334 %0.339 %
As % of the category below0.850 %0.789 %
Daily rates quoted2923
Average minimum daily rate£172£216
Average daily rate£187£222
% change on same period last year-15.89 %
Average maximum daily rate£202£228
UK excluding London average daily rate£157£179
% change on same period last year-11.80 %
Hourly rates quoted92140
Average minimum hourly rate£16.81£16.70
Average hourly rate£17.86£17.49
% change on same period last year+2.15 %
Average maximum hourly rate£18.91£18.28
UK excluding London average hourly rate£14.96£16.28
% change on same period last year-8.07 %
London IT Contractor Job Market, Job TitlesJob Titles
London
Matching contract IT job ads2787042471
As % of all UK contract IT job ads sampled39.24 %42.92 %
Daily rates quoted1157315986
Average minimum daily rate£400£422
Average daily rate£429£451
% change on same period last year-4.90 %
Average maximum daily rate£458£479
UK excluding London average daily rate£352£353
% change on same period last year-0.20 %
Hourly rates quoted15952259
Average minimum hourly rate£24.05£24.09
Average hourly rate£25.60£25.73
% change on same period last year-0.50 %
Average maximum hourly rate£27.16£27.38
UK excluding London average hourly rate£23.76£25.22
% change on same period last year-5.77 %
2nd Line Support England2nd Line Support
England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing 2nd Line Support across the London region as a proportion of the total demand within the Job Titles category.

London 2nd Line Support Demand Trend

2nd Line Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the London region.

London 2nd Line Support Daily Rate Trend

2nd Line Support
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the London region over the 3 months to 10 October 2008.

London 2nd Line Support Daily Rate Histogram

2nd Line Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the London region.

London 2nd Line Support Hourly Rate Trend

2nd Line Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the London region over the 3 months to 10 October 2008.

London 2nd Line Support Hourly Rate Histogram

2nd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the London region over the 3 months to 10 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
City of LondonUp+353£246+31.84 %
FelthamNew entry-6--
BromleyUp+35--
Docklands, LondonUp+374--
BeckenhamNew entry-3--
HammersmithDown-83--
UxbridgeDown-163--
CroydonUp+42--
EnfieldNo change02--
LutonUp+171--
SidcupNew entry-1--
HarrowNew entry-1--
HounslowNew entry-1--
2nd Line Support England2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 10 October 2008, IT contractor jobs across the London region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1285 (60.00 %)Windows
2179 (37.68 %)Active Directory
3175 (36.84 %)MS Office
4154 (32.42 %)Windows XP
5108 (22.74 %)Microsoft
682 (17.26 %)Windows Server 2003
778 (16.42 %)Windows 2000
877 (16.21 %)Finance
971 (14.95 %)MS Exchange
1061 (12.84 %)MS Excel
1156 (11.79 %)Lotus
1255 (11.58 %)Lotus Notes
1345 (9.474 %)Blackberry
1345 (9.474 %)Citrix
1345 (9.474 %)Microsoft Certification
1442 (8.842 %)ITIL
1537 (7.789 %)MCSE
1636 (7.579 %)TCP/IP
1734 (7.158 %)Exchange Server 2003
1831 (6.526 %)DNS
1930 (6.316 %)DHCP
1930 (6.316 %)Windows Vista
2026 (5.474 %)Cisco
2122 (4.632 %)HP
2122 (4.632 %)Insurance
2221 (4.421 %)Banking
2320 (4.211 %)LAN
2320 (4.211 %)SQL Server
2419 (4.000 %)UNIX
2419 (4.000 %)WAN

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 10 October 2008, IT contractor jobs across the London region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

London IT Contractor Job Market, Application DevelopmentApplication Development
12 (0.421 %)HTML
12 (0.421 %)WebSphere
12 (0.421 %)Software Packaging
21 (0.211 %)ASP
21 (0.211 %)JSP
21 (0.211 %)WebServices
London IT Contractor Job Market, Application PlatformsApplication Platforms
171 (14.95 %)MS Exchange
255 (11.58 %)Lotus Notes
334 (7.158 %)Exchange Server 2003
412 (2.526 %)Exchange Server 2000
59 (1.895 %)SharePoint
67 (1.474 %)Exchange Server 5.5
75 (1.053 %)Blackberry Enterprise Server
84 (0.842 %)GroupWise
93 (0.632 %)Lotus Domino
93 (0.632 %)Exchange Server 2007
102 (0.421 %)WorkSite
111 (0.211 %)Apache
111 (0.211 %)IIS
111 (0.211 %)CMS
London IT Contractor Job Market, ApplicationsApplications
1175 (36.84 %)MS Office
261 (12.84 %)MS Excel
36 (1.263 %)MS Visio
45 (1.053 %)AutoCAD
53 (0.632 %)QuarkXPress
62 (0.421 %)MS PowerPoint
62 (0.421 %)MS Project
London IT Contractor Job Market, Business ApplicationsBusiness Applications
16 (1.263 %)SAP HR
24 (0.842 %)Great Plains
33 (0.632 %)SAP HR-PA
42 (0.421 %)Oracle Financials
51 (0.211 %)Microsoft CRM
51 (0.211 %)SAP R/3
51 (0.211 %)MAXIMO
51 (0.211 %)SoftGrid
51 (0.211 %)Temenos Globus
London IT Contractor Job Market, Communications & NetworkingCommunications & Networking
136 (7.579 %)TCP/IP
231 (6.526 %)DNS
330 (6.316 %)DHCP
420 (4.211 %)LAN
519 (4.000 %)WAN
615 (3.158 %)VPN
711 (2.316 %)Internet
711 (2.316 %)VoIP
86 (1.263 %)OSPF
95 (1.053 %)Firewall
95 (1.053 %)Wireless
95 (1.053 %)Intranet
104 (0.842 %)SAN
104 (0.842 %)ADSL
104 (0.842 %)EIGRP
113 (0.632 %)BGP
113 (0.632 %)SNMP
113 (0.632 %)3G
122 (0.421 %)ISDN
122 (0.421 %)Ethernet
London IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
120 (4.211 %)SQL Server
26 (1.263 %)SQL Server 2000
26 (1.263 %)SQL Server 2005
32 (0.421 %)MySQL
32 (0.421 %)DB2
32 (0.421 %)Informix
32 (0.421 %)BusinessObjects
41 (0.211 %)SAP BW
41 (0.211 %)FileMaker
41 (0.211 %)GIS
London IT Contractor Job Market, Development ApplicationsDevelopment Applications
11 (0.211 %)Flash
11 (0.211 %)Dreamweaver
11 (0.211 %)MSI
London IT Contractor Job Market, GeneralGeneral
177 (16.21 %)Finance
222 (4.632 %)Insurance
321 (4.421 %)Banking
415 (3.158 %)Law
513 (2.737 %)Government
612 (2.526 %)Legal
79 (1.895 %)Publishing
79 (1.895 %)Telecoms
88 (1.684 %)Investment Banking
88 (1.684 %)Financial Institution
95 (1.053 %)Back Office
95 (1.053 %)Education
104 (0.842 %)Retail
104 (0.842 %)Music
113 (0.632 %)Games
113 (0.632 %)Health
122 (0.421 %)Local Government
122 (0.421 %)Pensions
122 (0.421 %)Marketing
131 (0.211 %)Auditing
London IT Contractor Job Market, MiscellaneousMiscellaneous
145 (9.474 %)Blackberry
213 (2.737 %)NHS
36 (1.263 %)PDA
45 (1.053 %)Handset
54 (0.842 %)Video Conferencing
63 (0.632 %)Clustering
72 (0.421 %)Client/Server
72 (0.421 %)Foreign Exchange (FX)
72 (0.421 %)AS400
72 (0.421 %)French Language
72 (0.421 %)Spanish Language
81 (0.211 %)Fat Client
81 (0.211 %)German Language
81 (0.211 %)Greek Language
81 (0.211 %)Statistics
81 (0.211 %)Informatics
81 (0.211 %)EPoS
81 (0.211 %)Thin Client
81 (0.211 %)Streaming Media
81 (0.211 %)Smartphone
London IT Contractor Job Market, Operating SystemsOperating Systems
1285 (60.00 %)Windows
2154 (32.42 %)Windows XP
382 (17.26 %)Windows Server 2003
478 (16.42 %)Windows 2000
530 (6.316 %)Windows Vista
619 (4.000 %)UNIX
718 (3.789 %)Windows 2000 Server
815 (3.158 %)Mac OS X
815 (3.158 %)Linux
910 (2.105 %)Windows NT
108 (1.684 %)Solaris
113 (0.632 %)HPUX
122 (0.421 %)Windows Mobile
122 (0.421 %)NetWare
131 (0.211 %)OS/2
131 (0.211 %)VMS
131 (0.211 %)Mac OS X Server
131 (0.211 %)AIX
London IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
142 (8.842 %)ITIL
215 (3.158 %)Asset Management
312 (2.526 %)Security Cleared
48 (1.684 %)SC Cleared
48 (1.684 %)CRM
57 (1.474 %)CAD
66 (1.263 %)ERP
66 (1.263 %)Incident Management
75 (1.053 %)BC Cleared
84 (0.842 %)Document Management
84 (0.842 %)Logistics
84 (0.842 %)Service Management
84 (0.842 %)Migration
92 (0.421 %)Service Delivery
92 (0.421 %)Project Management
92 (0.421 %)Content Management
92 (0.421 %)CTC Cleared
92 (0.421 %)Workflow
101 (0.211 %)Knowledge Management
101 (0.211 %)Web Development
London IT Contractor Job Market, Programming LanguagesProgramming Languages
118 (3.789 %)SQL
22 (0.421 %)C
22 (0.421 %)PHP
31 (0.211 %)Java
31 (0.211 %)JavaScript
31 (0.211 %)Perl
31 (0.211 %)VBScript
31 (0.211 %)VB
31 (0.211 %)Shell Script
London IT Contractor Job Market, QualificationsQualifications
145 (9.474 %)Microsoft Certification
237 (7.789 %)MCSE
318 (3.789 %)MCP
412 (2.526 %)MCSA
57 (1.474 %)CCNA
57 (1.474 %)Cisco Certification
65 (1.053 %)Degree
74 (0.842 %)CCNP
83 (0.632 %)ITIL Certification
92 (0.421 %)A+ Certification
92 (0.421 %)MCDST
92 (0.421 %)MCTS
92 (0.421 %)Citrix Certification
101 (0.211 %)CCEA
101 (0.211 %)ISEB
101 (0.211 %)CCA
101 (0.211 %)Postgraduate
101 (0.211 %)Sun Certification
101 (0.211 %)Network+ Certification
101 (0.211 %)MOS
London IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
19 (1.895 %)SLA
21 (0.211 %)Sarbanes-Oxley
21 (0.211 %)QA
London IT Contractor Job Market, System SoftwareSystem Software
1179 (37.68 %)Active Directory
26 (1.263 %)Terminal Server
35 (1.053 %)Citrix Presentation Server
42 (0.421 %)VMware Infrastructure
51 (0.211 %)MetaFrame
51 (0.211 %)Terminal Services
51 (0.211 %)NetBackup
51 (0.211 %)Backup Exec
51 (0.211 %)Oracle RMAN
London IT Contractor Job Market, Systems ManagementSystems Management
113 (2.737 %)DameWare
26 (1.263 %)Systems Management Server (SMS)
33 (0.632 %)OpenView
33 (0.632 %)MOM
42 (0.421 %)Norton AntiVirus
42 (0.421 %)HP Data Protector
42 (0.421 %)Tivoli
51 (0.211 %)Tivoli Storage Manager
51 (0.211 %)CiscoWorks
51 (0.211 %)BMC PATROL
51 (0.211 %)ARCserve
51 (0.211 %)ZENworks
51 (0.211 %)SCCM
London IT Contractor Job Market, VendorsVendors
1108 (22.74 %)Microsoft
256 (11.79 %)Lotus
345 (9.474 %)Citrix
426 (5.474 %)Cisco
522 (4.632 %)HP
617 (3.579 %)Remedy
716 (3.368 %)Novell
814 (2.947 %)Bloomberg
911 (2.316 %)Reuters
911 (2.316 %)Oracle
109 (1.895 %)SAP
118 (1.684 %)Adobe
118 (1.684 %)VMware
127 (1.474 %)McAfee Security
127 (1.474 %)VERITAS
127 (1.474 %)Apple
136 (1.263 %)Symantec
136 (1.263 %)Dell
136 (1.263 %)Altiris
145 (1.053 %)JD Edwards