The statistics below represent IT contracts advertised across the London region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Second Line Support
England / London
Rank 287 274 229
Rank change year-on-year
-13 -45
Contract jobs requiring a 2nd Line Support 117 141 184
As % of all contract IT jobs located in London 0.60% 0.67% 0.89%
As % of the Job Titles category 0.63% 0.71% 0.93%
Number of daily rates quoted 76 89 94
Median daily rate £175 £163 £168
Median daily rate % change year-on-year
+7.69% -2.98%
90% offered a daily rate of more than £128 £115 £121
10% offered a daily rate of more than £228 £252 £221
UK excluding London median daily rate £165 £160 £169
% change year-on-year
+3.12% -5.18%
Number of hourly rates quoted 11 24 49
Median hourly rate £19.00 £14.25 £15.50
Median hourly rate % change year-on-year
+33.33% -8.06%
90% offered a hourly rate of more than £13.00 £9.00 £13.20
10% offered a hourly rate of more than £175.00 £24.70 £22.05
UK excluding London median hourly rate £17.00 £16.00 £14.00
% change year-on-year
+6.25% +14.28%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18436 19902 19695
As % of all contract IT jobs located in London 94.92% 95.17% 94.76%
Number of daily rates quoted 13175 13974 14026
Median daily rate £475 £450 £440
Median daily rate % change year-on-year
+5.55% +2.27%
90% offered a daily rate of more than £300 £288 £275
10% offered a daily rate of more than £638 £625 £600
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 247 313 343
Median hourly rate £21.50 £18.00 £17.50
Median hourly rate % change year-on-year
+19.44% +2.85%
90% offered a hourly rate of more than £11.32 £10.75 £12.50
10% offered a hourly rate of more than £50.00 £47.83 £36.60
UK excluding London median hourly rate £17.43 £17.50 £16.00
% change year-on-year
-0.40% +9.37%

2nd Line Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in London

2nd Line Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the London region.

2nd Line Support Daily Rate Trend in London

2nd Line Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the London region over the 3 months to 18 January 2017.

2nd Line Support Daily Rate Histogram in London

2nd Line Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the London region.

2nd Line Support Hourly Rate Trend in London

2nd Line Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the London region over the 3 months to 18 January 2017.

2nd Line Support Hourly Rate Histogram in London

2nd Line Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the London region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -17 13 £200 -5.88% 6
Brentford - 3 £160 -
Hammersmith -2 2 £158 +31.25%
Uxbridge -4 1 £175 +42.85%
Docklands, London - 1 £150 -
Bromley - 1 - -
Enfield - 1 - -
Ilford - 1 - -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 18 January 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 2nd Line Support in the job title.

1 212 (82.81%) Windows
2 153 (59.77%) Active Directory
3 115 (44.92%) Windows 7
4 110 (42.97%) Microsoft
4 110 (42.97%) MS Office
5 63 (24.61%) Blackberry
6 62 (24.22%) ITIL
7 59 (23.05%) MS Excel
8 46 (17.97%) Windows 10
8 46 (17.97%) Windows Server
8 46 (17.97%) Office 365
9 42 (16.41%) MS Exchange
10 38 (14.84%) VMware
11 37 (14.45%) Citrix
12 32 (12.50%) Mac OS X
12 32 (12.50%) TCP/IP
13 30 (11.72%) Cisco
13 30 (11.72%) Windows 8
14 28 (10.94%) Windows XP
14 28 (10.94%) Reuters
14 28 (10.94%) Banking
14 28 (10.94%) Retail
14 28 (10.94%) VMware Infrastructure
15 27 (10.55%) IBM Notes
15 27 (10.55%) Lotus
16 24 (9.38%) iPhone
16 24 (9.38%) Finance
17 23 (8.98%) Skype for Business
18 22 (8.59%) Exchange Server 2010
18 22 (8.59%) Wireless

2nd Line Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (16.41%) MS Exchange
2 27 (10.55%) IBM Notes
3 23 (8.98%) Skype for Business
4 22 (8.59%) Exchange Server 2010
5 19 (7.42%) Blackberry Enterprise Server
6 17 (6.64%) SharePoint
7 12 (4.69%) Exchange Server 2007
8 11 (4.30%) Exchange Server 2013
9 2 (0.78%) CMS
9 2 (0.78%) Exchange Server 2003
9 2 (0.78%) IIS
10 1 (0.39%) Office Communications Server
10 1 (0.39%) SharePoint 2010
10 1 (0.39%) SharePoint 2013
Applications
1 110 (42.97%) MS Office
2 59 (23.05%) MS Excel
3 4 (1.56%) MS PowerPoint
4 1 (0.39%) Acrobat
4 1 (0.39%) Adobe Illustrator
4 1 (0.39%) InDesign
4 1 (0.39%) SOLIDWORKS
Business Applications
1 15 (5.86%) Eikon
2 10 (3.91%) RMDS
3 1 (0.39%) Dynamics CRM
3 1 (0.39%) Lorenzo
3 1 (0.39%) Remedy ITSM
Cloud Services
1 46 (17.97%) Office 365
2 11 (4.30%) Microsoft Azure
3 10 (3.91%) OneDrive
3 10 (3.91%) Yammer
4 9 (3.52%) Azure Active Directory
5 1 (0.39%) GitHub
5 1 (0.39%) Google Drive
Communications & Networking
1 32 (12.50%) TCP/IP
2 22 (8.59%) Wireless
3 20 (7.81%) DNS
4 19 (7.42%) DHCP
5 18 (7.03%) LAN
6 15 (5.86%) Skype
7 13 (5.08%) WAN
8 11 (4.30%) VPN
9 8 (3.13%) Internet
9 8 (3.13%) Wi-Fi
10 7 (2.73%) Firewall
11 6 (2.34%) SAN
12 5 (1.95%) VoIP
13 4 (1.56%) IP Telephony
13 4 (1.56%) PBX
13 4 (1.56%) Remote Desktop
14 2 (0.78%) Cisco IOS
14 2 (0.78%) PCoIP
14 2 (0.78%) VLAN
14 2 (0.78%) WebEx
Database & Business Intelligence
1 16 (6.25%) SQL Server
2 3 (1.17%) Crystal Reports
3 2 (0.78%) MS Access
4 1 (0.39%) BusinessObjects
4 1 (0.39%) Electronic Patient Records
4 1 (0.39%) InterSystems Cache
4 1 (0.39%) Oracle Database
4 1 (0.39%) Oracle Database 11g
4 1 (0.39%) SQL Server 2008
4 1 (0.39%) SQL Server 2012
Development Applications
1 2 (0.78%) JIRA
2 1 (0.39%) Jenkins
2 1 (0.39%) Sonatype Nexus
General
1 28 (10.94%) Banking
1 28 (10.94%) Retail
2 24 (9.38%) Finance
3 17 (6.64%) Legal
4 16 (6.25%) Retail Banking
5 14 (5.47%) Law
6 10 (3.91%) Front Office
7 4 (1.56%) Investment Banking
7 4 (1.56%) Telecoms
8 2 (0.78%) Advertising
9 1 (0.39%) Billing
9 1 (0.39%) Games
9 1 (0.39%) Local Government
9 1 (0.39%) Marketing
9 1 (0.39%) Pharmaceutical
9 1 (0.39%) Private Banking
Libraries, Frameworks & Software Standards
1 10 (3.91%) FIX Protocol
1 10 (3.91%) Rendezvous
2 2 (0.78%) CSS
2 2 (0.78%) HTML
3 1 (0.39%) ADO
3 1 (0.39%) MSMQ
3 1 (0.39%) Software Packaging
3 1 (0.39%) X-Windows
Miscellaneous
1 63 (24.61%) Blackberry
2 24 (9.38%) iPhone
3 19 (7.42%) iPad
4 10 (3.91%) Foreign Exchange (FX)
5 9 (3.52%) Smartphone
6 8 (3.13%) Video Conferencing
7 7 (2.73%) Analytical Skills
8 5 (1.95%) Data Centre
8 5 (1.95%) Driving Licence
9 4 (1.56%) BYOD
9 4 (1.56%) RSA SecurID
9 4 (1.56%) SCADA
10 3 (1.17%) NHS
11 2 (0.78%) Computer Science
11 2 (0.78%) EPoS
11 2 (0.78%) Fat Client
11 2 (0.78%) Thin Client
12 1 (0.39%) Digital Media
12 1 (0.39%) Online Banking
12 1 (0.39%) PACS
Operating Systems
1 212 (82.81%) Windows
2 115 (44.92%) Windows 7
3 46 (17.97%) Windows 10
3 46 (17.97%) Windows Server
4 32 (12.50%) Mac OS X
5 30 (11.72%) Windows 8
6 28 (10.94%) Windows XP
7 22 (8.59%) Windows Server 2003
8 17 (6.64%) Windows Server 2008
9 16 (6.25%) Android
10 15 (5.86%) Mac OS
11 13 (5.08%) Windows Server 2012
12 11 (4.30%) Unix
13 4 (1.56%) Apple iOS
13 4 (1.56%) Linux
14 2 (0.78%) Windows Vista
15 1 (0.39%) CentOS
15 1 (0.39%) Windows Phone
Processes & Methodologies
1 62 (24.22%) ITIL
2 18 (7.03%) Migration
3 16 (6.25%) Incident Management
3 16 (6.25%) Problem Management
4 15 (5.86%) Service Management
5 10 (3.91%) Algorithmic Trading
5 10 (3.91%) Electronic Trading
5 10 (3.91%) Market Making
5 10 (3.91%) Root Cause Analysis
6 9 (3.52%) Information Security
7 8 (3.13%) Disaster Recovery
8 7 (2.73%) Asset Management
8 7 (2.73%) ITIL V3
8 7 (2.73%) Release Management
9 6 (2.34%) Mobile Device Management
10 5 (1.95%) ITSM
10 5 (1.95%) Service Delivery
11 4 (1.56%) Knowledge Management
12 3 (1.17%) Investment Management
12 3 (1.17%) Time Management
Programming Languages
1 17 (6.64%) SQL
2 10 (3.91%) Python
3 8 (3.13%) PowerShell
4 2 (0.78%) C
4 2 (0.78%) VB
4 2 (0.78%) VB6
4 2 (0.78%) VBScript
5 1 (0.39%) Shell Script
Qualifications
1 20 (7.81%) ITIL Certification
2 16 (6.25%) Degree
3 12 (4.69%) Microsoft Certification
4 6 (2.34%) DBS Check
4 6 (2.34%) MCP
5 5 (1.95%) MCSE
6 3 (1.17%) Security Cleared
7 2 (0.78%) MCITP
7 2 (0.78%) MCSA
8 1 (0.39%) CCNA
8 1 (0.39%) Cisco Certification
8 1 (0.39%) CTC Cleared
8 1 (0.39%) DV Cleared
8 1 (0.39%) ECDL
8 1 (0.39%) NVQ Level 3
Quality Assurance & Compliance
1 21 (8.20%) SLA
2 2 (0.78%) HL7
3 1 (0.39%) DICOM
System Software
1 153 (59.77%) Active Directory
2 28 (10.94%) VMware Infrastructure
3 13 (5.08%) Hyper-V
4 12 (4.69%) Virtual Desktop
4 12 (4.69%) vSphere
5 6 (2.34%) XenApp
6 2 (0.78%) Microsoft App-V
6 2 (0.78%) Virtual Servers
6 2 (0.78%) XenDesktop
7 1 (0.39%) Terminal Services
7 1 (0.39%) VMware ESXi
7 1 (0.39%) VMware Workstation
7 1 (0.39%) XenServer
Systems Management
1 21 (8.20%) SCCM
2 7 (2.73%) AirWatch
3 2 (0.78%) Backup Exec
3 2 (0.78%) WSUS
4 1 (0.39%) Casper Suite
4 1 (0.39%) ITRS Geneos
4 1 (0.39%) Microsoft Data Protection Manager
4 1 (0.39%) SCOrch
4 1 (0.39%) Sysprep
4 1 (0.39%) ThinApp
Vendors
1 110 (42.97%) Microsoft
2 38 (14.84%) VMware
3 37 (14.45%) Citrix
4 30 (11.72%) Cisco
5 28 (10.94%) Reuters
6 27 (10.55%) Lotus
7 22 (8.59%) Apple
8 21 (8.20%) Bloomberg
9 16 (6.25%) HP
10 13 (5.08%) LANDesk
11 11 (4.30%) Oracle
12 10 (3.91%) Currenex
12 10 (3.91%) FXall
12 10 (3.91%) TIBCO
13 8 (3.13%) Dell
14 5 (1.95%) Avaya
15 4 (1.56%) Google
15 4 (1.56%) Remedy
15 4 (1.56%) Sun
16 3 (1.17%) Toshiba
London
Refreshing Recruitment
Rate: £200 per day
Posted: 13 hours ago
City, London
Sanderson
Rate: £250 - £350 per day
Posted: 6 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 6 days ago