The table below looks at the statistics for the IT Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
IT Support
Rank 266 344 427
Rank change year-on-year
+78 +83
Permanent jobs requiring an IT Support 446 311 212
As % of all permanent IT jobs located in London 1.08% 0.73% 0.47%
As % of the Job Titles category 1.15% 0.78% 0.49%
Number of salaries quoted 404 279 191
Average salary £28,500 £30,000 £31,500
Average salary % change year-on-year
-5.00% -4.76%
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £42,500 £48,000 £55,000
UK excluding London average salary £24,000 £25,000 £25,500
% change year-on-year
-4.00% -1.96%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38776 40118 42976
As % of all permanent IT jobs located in London 93.85% 93.84% 94.38%
Number of salaries quoted 32989 32860 37014
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the London region.

IT Support Salary Trend in London

IT Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support across the London region over the 3 months to 26 January 2015.

IT Support Salary Histogram in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the London region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +50 104 £28,750 -8.73% 8
Croydon +15 11 £24,000 +6.66% 2
Uxbridge +5 10 £26,500 +10.41%
Wimbledon +1 10 £36,000 +56.52%
Wembley - 6 £21,750 - 2
Canary Wharf +29 4 £25,000 -9.09%
Grays - 4 £19,000 -
Twickenham -1 3 - -
Chessington -11 3 £29,500 -
Romford -2 2 £32,500 +20.37%
Southwark - 2 - -
Enfield +3 1 £27,500 +22.22%
Docklands, London -1 1 £38,500 +60.41%
Teddington - 1 £22,500 - 1
Hayes - 1 £40,000 -
Coulsdon - 1 £24,000 -
Beckenham - 1 £21,000 -
Carshalton - 1 £25,000 -
Chiswick - 1 £29,500 - 2
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 26 January 2015, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 693 (81.15%) Windows
2 557 (65.22%) Active Directory
3 411 (48.13%) Microsoft
4 361 (42.27%) MS Office
5 351 (41.10%) Windows 7
6 280 (32.79%) MS Exchange
7 260 (30.44%) Windows Server 2008
8 249 (29.16%) MS Excel
9 225 (26.35%) VMware
10 206 (24.12%) ITIL
11 201 (23.54%) Finance
12 197 (23.07%) Degree
13 166 (19.44%) Citrix
14 149 (17.45%) VMware Infrastructure
15 144 (16.86%) Windows XP
16 143 (16.74%) Cisco
17 141 (16.51%) Windows Server 2012
18 138 (16.16%) VPN
19 137 (16.04%) Windows Server 2003
20 131 (15.34%) Windows 8
21 121 (14.17%) Microsoft Certification
22 119 (13.93%) DNS
23 117 (13.70%) TCP/IP
23 117 (13.70%) Linux
24 115 (13.47%) Blackberry
25 106 (12.41%) Apple
26 104 (12.18%) Firewall
27 103 (12.06%) DHCP
28 100 (11.71%) MCP
29 98 (11.48%) LAN

IT Support
Top Related IT Skills in London by Category

For the 6 months to 26 January 2015, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 280 (32.79%) MS Exchange
2 92 (10.77%) Exchange Server 2010
3 33 (3.86%) SharePoint
4 32 (3.75%) Blackberry Enterprise Server
5 31 (3.63%) Exchange Server 2007
6 26 (3.04%) Exchange Server 2013
7 18 (2.11%) IIS
8 17 (1.99%) Exchange Server 2003
8 17 (1.99%) Lync
9 9 (1.05%) IBM Notes
10 8 (0.94%) WorkSite
10 8 (0.94%) SharePoint 2013
11 7 (0.82%) Apache
12 6 (0.70%) CMS
13 4 (0.47%) SharePoint 2010
14 3 (0.35%) WebLogic
14 3 (0.35%) nginx
15 2 (0.23%) Tomcat
15 2 (0.23%) Confluence
16 1 (0.12%) Oracle Service Bus
Applications
1 361 (42.27%) MS Office
2 249 (29.16%) MS Excel
3 19 (2.22%) MS PowerPoint
4 4 (0.47%) Photoshop
4 4 (0.47%) AutoCAD
5 1 (0.12%) Adobe Illustrator
5 1 (0.12%) MS Visio
5 1 (0.12%) Adobe Creative Suite
Business Applications
1 7 (0.82%) Google Analytics
2 5 (0.59%) Dynamics CRM
3 3 (0.35%) Dynamics NAV
4 1 (0.12%) Dynamics AX
4 1 (0.12%) Misys Midas
4 1 (0.12%) Oracle EBS
4 1 (0.12%) Cognos TM1
4 1 (0.12%) Visualfiles
Cloud Services
1 51 (5.97%) Office 365
2 9 (1.05%) Google Apps
3 4 (0.47%) Microsoft Azure
4 3 (0.35%) SaaS
5 1 (0.12%) Cloud Computing
5 1 (0.12%) Amazon AWS
Communications & Networking
1 138 (16.16%) VPN
2 119 (13.93%) DNS
3 117 (13.70%) TCP/IP
4 104 (12.18%) Firewall
5 103 (12.06%) DHCP
6 98 (11.48%) LAN
7 95 (11.12%) WAN
8 56 (6.56%) VoIP
9 52 (6.09%) SAN
10 44 (5.15%) Internet
11 31 (3.63%) Wireless
12 20 (2.34%) Cisco ASA
13 19 (2.22%) Wi-Fi
14 16 (1.87%) Intranet
15 12 (1.41%) Cisco IPT
16 11 (1.29%) Cisco IOS
16 11 (1.29%) IP Telephony
17 8 (0.94%) Network Security
17 8 (0.94%) VLAN
18 7 (0.82%) WLAN
Database & Business Intelligence
1 42 (4.92%) SQL Server
2 10 (1.17%) SQL Server 2008
3 6 (0.70%) SQL Server 2012
4 5 (0.59%) MS Access
5 4 (0.47%) SQL Server Reporting Services
5 4 (0.47%) Oracle Database
5 4 (0.47%) MySQL
6 3 (0.35%) Relational Database
7 2 (0.23%) SQL Server 2005
7 2 (0.23%) Crystal Reports
Development Applications
1 4 (0.47%) JIRA
2 1 (0.12%) Visual Studio Tools for Office
2 1 (0.12%) Visual Studio
General
1 201 (23.54%) Finance
2 53 (6.21%) Financial Institution
3 49 (5.74%) Legal
4 44 (5.15%) Retail
5 41 (4.80%) Banking
6 40 (4.68%) Law
7 33 (3.86%) Telecoms
8 25 (2.93%) Marketing
9 22 (2.58%) Back Office
10 16 (1.87%) Games
11 14 (1.64%) Advertising
12 9 (1.05%) Billing
13 7 (0.82%) Front Office
14 6 (0.70%) Manufacturing
14 6 (0.70%) Publishing
15 5 (0.59%) French Language
16 4 (0.47%) German Language
17 3 (0.35%) Italian Language
17 3 (0.35%) Investment Banking
18 2 (0.23%) Mandarin Language
Libraries, Frameworks & Software Standards
1 32 (3.75%) Software Packaging
2 10 (1.17%) HTML
2 10 (1.17%) XML
3 4 (0.47%) COM
4 3 (0.35%) LAMP
4 3 (0.35%) FIX Protocol
5 2 (0.23%) Middleware
5 2 (0.23%) CSS
5 2 (0.23%) Web Services
6 1 (0.12%) .NET
Miscellaneous
1 115 (13.47%) Blackberry
2 80 (9.37%) Computer Science
3 50 (5.85%) Hedge funds
4 38 (4.45%) iPhone
5 30 (3.51%) Analytical Skills
6 24 (2.81%) Mathematics
7 18 (2.11%) Video Conferencing
8 17 (1.99%) Smartphone
9 16 (1.87%) iPad
10 15 (1.76%) Management Information System
11 11 (1.29%) Derivative
12 10 (1.17%) Robotics
12 10 (1.17%) EPoS
13 9 (1.05%) Streaming Media
13 9 (1.05%) CCTV
14 8 (0.94%) Foreign Exchange (FX)
15 7 (0.82%) PDA
16 6 (0.70%) Equities
16 6 (0.70%) Physics
16 6 (0.70%) Digital Media
Operating Systems
1 693 (81.15%) Windows
2 351 (41.10%) Windows 7
3 260 (30.44%) Windows Server 2008
4 144 (16.86%) Windows XP
5 141 (16.51%) Windows Server 2012
6 137 (16.04%) Windows Server 2003
7 131 (15.34%) Windows 8
8 117 (13.70%) Linux
9 74 (8.67%) Mac OS X
10 41 (4.80%) Android
11 34 (3.98%) Apple iOS
12 27 (3.16%) Mac OS
13 25 (2.93%) Windows Vista
14 19 (2.22%) UNIX
15 10 (1.17%) Mac OS X Server
16 6 (0.70%) Windows 2000 Server
16 6 (0.70%) CentOS
16 6 (0.70%) Windows Mobile
17 4 (0.47%) Windows 2000
18 2 (0.23%) Solaris
Processes & Methodologies
1 206 (24.12%) ITIL
2 56 (6.56%) Service Delivery
3 49 (5.74%) Disaster Recovery
4 30 (3.51%) Asset Management
5 26 (3.04%) Migration
6 24 (2.81%) CRM
7 23 (2.69%) Boundary Protection
8 22 (2.58%) Service Management
9 21 (2.46%) Incident Management
9 21 (2.46%) Root Cause Analysis
10 19 (2.22%) Investment Management
11 18 (2.11%) Project Management
12 17 (1.99%) Change Management
12 17 (1.99%) Wealth Management
13 16 (1.87%) Data Protection
14 15 (1.76%) B2B
15 13 (1.52%) Mobile Device Management
16 12 (1.41%) Mentoring
16 12 (1.41%) Time Management
16 12 (1.41%) Document Management
Programming Languages
1 73 (8.55%) SQL
2 70 (8.20%) PowerShell
3 46 (5.39%) Perl
4 15 (1.76%) VBA
5 14 (1.64%) Python
5 14 (1.64%) VBScript
6 13 (1.52%) VB
7 11 (1.29%) C
8 7 (0.82%) Bash Shell
9 6 (0.70%) Shell Script
9 6 (0.70%) C#
9 6 (0.70%) Java
10 5 (0.59%) PHP
11 2 (0.23%) T-SQL
11 2 (0.23%) JavaScript
12 1 (0.12%) PL/SQL
Qualifications
1 197 (23.07%) Degree
2 121 (14.17%) Microsoft Certification
3 100 (11.71%) MCP
4 73 (8.55%) MCSE
5 44 (5.15%) MCSA
6 43 (5.04%) MCITP
7 40 (4.68%) MCTS
8 38 (4.45%) Cisco Certification
9 32 (3.75%) CCNA
10 21 (2.46%) ITIL Foundation Certificate
11 19 (2.22%) PhD
12 17 (1.99%) ITIL Certification
13 9 (1.05%) A+ Certification
13 9 (1.05%) CCNP
14 5 (0.59%) VMware Certified Professional (VCP)
14 5 (0.59%) MCDST
15 4 (0.47%) MOS
15 4 (0.47%) ACTC
15 4 (0.47%) HND
16 3 (0.35%) SC Cleared
Quality Assurance & Compliance
1 62 (7.26%) SLA
2 4 (0.47%) HL7
2 4 (0.47%) DICOM
3 3 (0.35%) COBIT
4 2 (0.23%) QA
4 2 (0.23%) ISO 9001
5 1 (0.12%) GxP
5 1 (0.12%) Sarbanes-Oxley
5 1 (0.12%) GAMP
System Software
1 557 (65.22%) Active Directory
2 149 (17.45%) VMware Infrastructure
3 59 (6.91%) Hyper-V
4 38 (4.45%) XenApp
5 35 (4.10%) VMware ESX
6 34 (3.98%) VMware Workstation
7 13 (1.52%) Terminal Services
8 12 (1.41%) MetaFrame
9 7 (0.82%) VMware ESXi
10 6 (0.70%) XenDesktop
11 5 (0.59%) Terminal Server
11 5 (0.59%) XenServer
12 4 (0.47%) vSphere
13 2 (0.23%) Microsoft Virtual Server
13 2 (0.23%) VMware Server
14 1 (0.12%) Xsan
14 1 (0.12%) Microsoft App-V
Systems Management
1 27 (3.16%) SCCM
2 23 (2.69%) Backup Exec
3 14 (1.64%) WSUS
4 12 (1.41%) NetBackup
5 8 (0.94%) HP NNM
5 8 (0.94%) HP Data Protector
5 8 (0.94%) HP SIM
6 6 (0.70%) Casper Suite
7 5 (0.59%) Norton AntiVirus
8 4 (0.47%) McAfee ePO
8 4 (0.47%) FortiGate
9 3 (0.35%) Nagios
10 2 (0.23%) Tivoli
10 2 (0.23%) Tivoli Storage Manager
10 2 (0.23%) SCVMM
10 2 (0.23%) Symantec Endpoint Protection
11 1 (0.12%) Opsview
11 1 (0.12%) Windows Intune
11 1 (0.12%) ZABBIX
11 1 (0.12%) SCOM
Vendors
1 411 (48.13%) Microsoft
2 225 (26.35%) VMware
3 166 (19.44%) Citrix
4 143 (16.74%) Cisco
5 106 (12.41%) Apple
6 58 (6.79%) Symantec
7 47 (5.50%) HP
8 34 (3.98%) Bloomberg
9 28 (3.28%) Google
10 24 (2.81%) Dell
11 19 (2.22%) Mitel
11 19 (2.22%) Reuters
12 17 (1.99%) Avaya
12 17 (1.99%) Adobe
12 17 (1.99%) Red Hat
13 16 (1.87%) NetApp
14 12 (1.41%) Veritas
14 12 (1.41%) LANDesk
15 9 (1.05%) Lotus
16 8 (0.94%) Tableau
Harrow, Middlesex
Class Technology Solutions Ltd
Salary: From £26,000 to £30,000 per annum
Posted: 2 hours ago
Teddington, Middlesex
Think IT Recruitment
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 hours ago
London
Information Technology Services
Salary: £36k - 38k per year + benefits
Posted: 11 hours ago
London
Joseph Harry Ltd
Salary: £45000 - £55000 per annum + Bonus + 10% Pension
Posted: 2 days ago
South West London
Edison Hill Ltd
Salary: From £23,000 to £25,000 per annum Plus benefits, bonus and certified t
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £28,000 to £32,000 per annum plus bonus & benefits.
Posted: 2 days ago
City, London
Senitor Associates
Salary: £24000 - £26000 per annum + benefits
Posted: 3 days ago
London
Information Technology Services
Salary: £28k - 33k per year + Benefits
Posted: 3 days ago
London
Platform People
Salary: benefits package
Posted: 3 days ago
South West London
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Great Benefits
Posted: 4 days ago
Wembley, Middlesex
Conspicuous
Salary: Up to £25,000 per annum
Posted: 4 days ago
London
Ashdown IT
Salary: £35000 - £38000 per annum + Benefits
Posted: 4 days ago
City, London
Bluetownonline
Salary: £23k - 26k per year
Posted: 4 days ago
Croydon, Surrey
CV Screen Ltd
Salary: Up to £23k plus excellent benefits
Posted: 4 days ago
Hounslow, Middlesex
Senitor Associates
Salary: £18000 - £25000 per annum
Posted: 4 days ago
London
Ashdown IT
Salary: £20000 - £25000 per annum + 25 days holidays & pension
Posted: 5 days ago
West London
Artemis Recruitment Ltd
Salary: From £24,000 to £35,000 per annum
Posted: 5 days ago
City, London
Gold Group
Salary: £45000 - £55000 per annum + Benefits
Posted: 5 days ago
London
Comtecs
Salary: £24000 - £26000 Per Annum +Bonus +Benefits
Posted: 5 days ago
London
Information Technology Services
Salary: £25k - 32k per year + benefits
Posted: 5 days ago