The table below looks at the statistics for the IT Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
IT Support
Rank 321 319 409
Rank change year-on-year
-2 +90
Permanent jobs requiring an IT Support 354 382 219
As % of all permanent IT jobs located in London 0.79% 0.82% 0.50%
As % of the Job Titles category 0.85% 0.88% 0.53%
Number of salaries quoted 325 327 202
Average salary £27,500 £29,000 £27,500
Average salary % change year-on-year
-5.17% +5.45%
90% offered a salary of more than £21,500 £22,500 £22,500
10% offered a salary of more than £37,500 £40,000 £40,500
UK excluding London average salary £24,500 £24,750 £23,500
% change year-on-year
-1.01% +5.31%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41596 43445 41197
As % of all permanent IT jobs located in London 93.19% 93.52% 93.50%
Number of salaries quoted 35513 36298 34581
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the London region.

IT Support Salary Trend in London

IT Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support across the London region over the 3 months to 31 August 2015.

IT Support Salary Histogram in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the London region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -11 70 £28,000 -1.75% 11
Docklands, London - 9 - -
Uxbridge +5 6 £25,000 -9.09%
Canary Wharf - 6 £25,750 -
Surbiton - 5 £19,000 -
Chiswick -3 4 £24,000 -5.88% 1
Croydon +8 3 £32,500 +35.41%
Southwark - 3 £28,000 -
Brentford - 3 £24,000 - 1
Kingston Upon Thames +7 2 £20,250 -31.93%
Hounslow - 2 £27,000 -
Bromley +19 1 £22,500 -30.23%
Sidcup +6 1 £26,500 -
Romford +2 1 £26,000 +23.80%
Hammersmith -1 1 £32,000 -1.53%
Wimbledon -2 1 £32,000 -8.57%
Chessington - 1 £31,000 -
Stanmore - 1 £26,500 - 1
Twickenham - 1 £27,500 -
Wembley - 1 £18,500 -
Ealing - 1 £26,500 -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 31 August 2015, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 581 (77.99%) Windows
2 409 (54.90%) Active Directory
3 390 (52.35%) Microsoft
4 338 (45.37%) MS Office
5 297 (39.87%) Windows 7
6 238 (31.95%) MS Exchange
7 216 (28.99%) MS Excel
8 198 (26.58%) VMware
9 191 (25.64%) Windows Server 2008
10 167 (22.42%) VMware Infrastructure
11 159 (21.34%) Windows 8
12 134 (17.99%) Windows Server 2012
13 125 (16.78%) Finance
14 122 (16.38%) Blackberry
15 119 (15.97%) Degree
16 117 (15.70%) Firewall
17 115 (15.44%) ITIL
18 110 (14.77%) TCP/IP
19 108 (14.50%) Citrix
20 96 (12.89%) VPN
21 94 (12.62%) Windows XP
22 92 (12.35%) DNS
23 87 (11.68%) Windows Server 2003
24 85 (11.41%) DHCP
25 79 (10.60%) Mac OS X
26 78 (10.47%) Office 365
27 74 (9.93%) HP
28 72 (9.66%) Cisco
29 71 (9.53%) Exchange Server 2010
30 70 (9.40%) Linux

IT Support
Top Related IT Skills in London by Category

For the 6 months to 31 August 2015, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 238 (31.95%) MS Exchange
2 71 (9.53%) Exchange Server 2010
3 51 (6.85%) Exchange Server 2013
4 49 (6.58%) Exchange Server 2007
5 32 (4.30%) SharePoint
6 25 (3.36%) IIS
7 21 (2.82%) Lync
8 17 (2.28%) Blackberry Enterprise Server
9 14 (1.88%) Exchange Server 2003
10 10 (1.34%) IBM Notes
11 9 (1.21%) WorkSite
12 5 (0.67%) Apache
13 4 (0.54%) Tomcat
13 4 (0.54%) ArcGIS
13 4 (0.54%) SharePoint 2013
14 3 (0.40%) Office Communications Server
15 2 (0.27%) CMS
16 1 (0.13%) WebSphere
16 1 (0.13%) SharePoint 2010
16 1 (0.13%) Kentico
Applications
1 338 (45.37%) MS Office
2 216 (28.99%) MS Excel
3 13 (1.74%) MS PowerPoint
4 10 (1.34%) Spreadsheet
5 6 (0.81%) MS Visio
6 5 (0.67%) MS Project
7 4 (0.54%) Adobe Creative Suite
8 2 (0.27%) Photoshop
8 2 (0.27%) Acrobat
9 1 (0.13%) AutoCAD
Business Applications
1 15 (2.01%) Dynamics GP
2 7 (0.94%) Dynamics CRM
3 3 (0.40%) Dynamics NAV
4 2 (0.27%) assyst
4 2 (0.27%) Remedy ITSM
4 2 (0.27%) Finacle
5 1 (0.13%) Oracle Cash Management
5 1 (0.13%) Infor CRM
5 1 (0.13%) PeopleSoft HRMS
5 1 (0.13%) Cognos TM1
5 1 (0.13%) JDE EnterpriseOne
Cloud Services
1 78 (10.47%) Office 365
2 17 (2.28%) Google Apps
2 17 (2.28%) Amazon AWS
3 7 (0.94%) Microsoft Azure
4 6 (0.81%) SaaS
5 4 (0.54%) AWS CloudFormation
5 4 (0.54%) Symantec.cloud
5 4 (0.54%) Mimecast
6 3 (0.40%) Amazon EC2
6 3 (0.40%) Amazon S3
7 2 (0.27%) IaaS
7 2 (0.27%) OneDrive
8 1 (0.13%) PaaS
Communications & Networking
1 117 (15.70%) Firewall
2 110 (14.77%) TCP/IP
3 96 (12.89%) VPN
4 92 (12.35%) DNS
5 85 (11.41%) DHCP
6 69 (9.26%) VoIP
7 67 (8.99%) LAN
8 61 (8.19%) WAN
9 43 (5.77%) SAN
10 33 (4.43%) Internet
11 25 (3.36%) Wi-Fi
12 24 (3.22%) Wireless
13 22 (2.95%) NAS
14 20 (2.68%) VLAN
15 19 (2.55%) Ethernet
16 13 (1.74%) Cisco ASA
17 12 (1.61%) Cisco IOS
18 11 (1.48%) IP Telephony
19 8 (1.07%) Skype
20 7 (0.94%) ADSL
Database & Business Intelligence
1 56 (7.52%) SQL Server
2 15 (2.01%) MySQL
3 4 (0.54%) Relational Database
4 3 (0.40%) SQL Server 2008
4 3 (0.40%) Oracle Database
4 3 (0.40%) RDBMS
4 3 (0.40%) SQL Server Reporting Services
4 3 (0.40%) SQL Server 2005
4 3 (0.40%) SQL Server Integration Services
5 1 (0.13%) Oracle Database 11g
5 1 (0.13%) Oracle Database 10g
5 1 (0.13%) MS Access
Development Applications
1 7 (0.94%) Visual Studio
2 4 (0.54%) Oracle Forms
3 2 (0.27%) MSI
4 1 (0.13%) JIRA
General
1 125 (16.78%) Finance
2 52 (6.98%) Legal
3 44 (5.91%) Law
4 32 (4.30%) Retail
5 30 (4.03%) Banking
6 26 (3.49%) Telecoms
7 18 (2.42%) Financial Institution
8 16 (2.15%) Back Office
9 14 (1.88%) Marketing
10 12 (1.61%) Front Office
11 11 (1.48%) Games
11 11 (1.48%) Advertising
12 6 (0.81%) Publishing
13 4 (0.54%) Mandarin Language
14 3 (0.40%) French Language
14 3 (0.40%) Private Banking
14 3 (0.40%) Investment Banking
15 2 (0.27%) Billing
16 1 (0.13%) Music Industry
16 1 (0.13%) Electronics
Libraries, Frameworks & Software Standards
1 16 (2.15%) Software Packaging
2 13 (1.74%) .NET
3 9 (1.21%) CSS
4 8 (1.07%) Web Services
5 6 (0.81%) HTML
5 6 (0.81%) LAMP
6 5 (0.67%) FIX Protocol
7 4 (0.54%) ASP.NET
8 3 (0.40%) Java RMI
9 2 (0.27%) X-Windows
9 2 (0.27%) COM
9 2 (0.27%) XML
10 1 (0.13%) Flash
10 1 (0.13%) SAP Basis
10 1 (0.13%) XMPP
10 1 (0.13%) Application Packaging
Miscellaneous
1 122 (16.38%) Blackberry
2 56 (7.52%) Computer Science
3 47 (6.31%) iPhone
4 40 (5.37%) Video Conferencing
5 38 (5.10%) Analytical Skills
6 34 (4.56%) Hedge funds
7 31 (4.16%) iPad
8 14 (1.88%) Mathematics
9 12 (1.61%) Management Information System
10 10 (1.34%) Thin Client
10 10 (1.34%) Smartphone
10 10 (1.34%) Statistics
10 10 (1.34%) Fat Client
10 10 (1.34%) Data Centre
11 8 (1.07%) Digital Media
11 8 (1.07%) Handset
12 7 (0.94%) Clustering
13 6 (0.81%) User Experience
14 5 (0.67%) Client/Server
14 5 (0.67%) Foreign Exchange (FX)
Operating Systems
1 581 (77.99%) Windows
2 297 (39.87%) Windows 7
3 191 (25.64%) Windows Server 2008
4 159 (21.34%) Windows 8
5 134 (17.99%) Windows Server 2012
6 94 (12.62%) Windows XP
7 87 (11.68%) Windows Server 2003
8 79 (10.60%) Mac OS X
9 70 (9.40%) Linux
10 62 (8.32%) Android
11 49 (6.58%) Apple iOS
12 40 (5.37%) Windows Vista
13 27 (3.62%) Mac OS
14 6 (0.81%) Red Hat Enterprise Linux
14 6 (0.81%) Ubuntu
14 6 (0.81%) UNIX
15 5 (0.67%) CentOS
16 3 (0.40%) Debian
16 3 (0.40%) VMS
16 3 (0.40%) Windows Phone
Processes & Methodologies
1 115 (15.44%) ITIL
2 37 (4.97%) Service Delivery
3 33 (4.43%) Service Management
4 26 (3.49%) Disaster Recovery
4 26 (3.49%) Incident Management
5 22 (2.95%) Time Management
6 18 (2.42%) Problem Management
6 18 (2.42%) Kalman Filter
7 17 (2.28%) CRM
7 17 (2.28%) Asset Management
8 15 (2.01%) Project Management
9 14 (1.88%) Configuration Management
9 14 (1.88%) Investment Management
9 14 (1.88%) Boundary Protection
10 12 (1.61%) Network Management
10 12 (1.61%) Information Security
11 11 (1.48%) Document Management
11 11 (1.48%) Line Management
12 10 (1.34%) Mobile Device Management
12 10 (1.34%) Continuous Improvement
Programming Languages
1 65 (8.72%) SQL
2 37 (4.97%) PowerShell
3 28 (3.76%) C
4 25 (3.36%) Perl
5 16 (2.15%) Java
6 15 (2.01%) C#
7 9 (1.21%) JavaScript
7 9 (1.21%) Python
8 7 (0.94%) VBA
9 5 (0.67%) Bash Shell
9 5 (0.67%) C++
10 4 (0.54%) PHP
10 4 (0.54%) VB
11 1 (0.13%) Shell Script
11 1 (0.13%) R
11 1 (0.13%) sed
11 1 (0.13%) T-SQL
Qualifications
1 119 (15.97%) Degree
2 65 (8.72%) Microsoft Certification
3 39 (5.23%) MCSE
4 33 (4.43%) MCSA
5 32 (4.30%) MCP
6 24 (3.22%) MCITP
7 22 (2.95%) PhD
8 19 (2.55%) Cisco Certification
9 18 (2.42%) CCNA
10 11 (1.48%) A+ Certification
10 11 (1.48%) ITIL Certification
11 9 (1.21%) Network+ Certification
11 9 (1.21%) MCTS
12 8 (1.07%) Security Cleared
13 7 (0.94%) VMware Certified Professional (VCP)
14 6 (0.81%) MOS
15 5 (0.67%) DV Cleared
16 4 (0.54%) ITIL Foundation Certificate
17 3 (0.40%) ACMT
17 3 (0.40%) JNCIS
Quality Assurance & Compliance
1 63 (8.46%) SLA
2 10 (1.34%) QA
3 2 (0.27%) Sarbanes-Oxley
System Software
1 409 (54.90%) Active Directory
2 167 (22.42%) VMware Infrastructure
3 52 (6.98%) Hyper-V
4 33 (4.43%) VMware ESX
5 31 (4.16%) XenApp
5 31 (4.16%) vSphere
6 28 (3.76%) VMware Workstation
7 25 (3.36%) Terminal Services
8 13 (1.74%) VMware ESXi
9 11 (1.48%) XenServer
10 6 (0.81%) XenDesktop
11 4 (0.54%) Firmware
11 4 (0.54%) Terminal Server
11 4 (0.54%) Citrix Presentation Server
12 2 (0.27%) vCloud
12 2 (0.27%) KVM
12 2 (0.27%) Docker
13 1 (0.13%) VMware Server
13 1 (0.13%) Microsoft App-V
13 1 (0.13%) Microsoft Virtual Server
Systems Management
1 31 (4.16%) Backup Exec
2 26 (3.49%) SCCM
3 11 (1.48%) Norton AntiVirus
4 9 (1.21%) Symantec Endpoint Protection
4 9 (1.21%) WSUS
5 6 (0.81%) SCOM
6 5 (0.67%) Casper Suite
7 4 (0.54%) Graphite
8 3 (0.40%) HP Data Protector
8 3 (0.40%) HP SIM
8 3 (0.40%) HP NNM
8 3 (0.40%) NetBackup
9 2 (0.27%) Nagios
9 2 (0.27%) ARCserve
9 2 (0.27%) SCVMM
10 1 (0.13%) Symantec Enterprise Vault
10 1 (0.13%) ZABBIX
10 1 (0.13%) AirWatch
10 1 (0.13%) NetVault Backup
10 1 (0.13%) SCOrch
Vendors
1 390 (52.35%) Microsoft
2 198 (26.58%) VMware
3 108 (14.50%) Citrix
4 74 (9.93%) HP
5 72 (9.66%) Cisco
6 54 (7.25%) Apple
7 36 (4.83%) Symantec
8 32 (4.30%) Dell
9 30 (4.03%) Avaya
9 30 (4.03%) Google
10 28 (3.76%) Bloomberg
11 22 (2.95%) Polycom
12 18 (2.42%) Mitel
13 17 (2.28%) Veeam
14 14 (1.88%) Trend Micro
14 14 (1.88%) FactSet
14 14 (1.88%) SimCorp
15 13 (1.74%) Sophos
16 12 (1.61%) Oracle
17 11 (1.48%) Red Hat
City, London
Eligo
Salary: £23000 - £23500 per annum + Benefits
Posted: 4 hours ago
London
Guru Careers
Salary: £25 - 27k
Posted: 4 hours ago
Central London / West End
Araya Partners Ltd
Salary: From £25,000 to £35,000 per annum Salary is approx 25-35k base + bonus
Posted: 11 hours ago
City, London
Eligo Recruitment Ltd
Salary: £23000 - £23500 per annum + Benefits
Posted: 19 hours ago
London
Information Technology Services
Salary: £40k - 50k per year + Benefits
Posted: Yesterday
London
Newton Blue
Salary: £30000 - £35000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £35000 - £4500000 per annum
Posted: 2 days ago
City, London
Senitor Associates
Salary: £18000 - £22000 per annum + benefits
Posted: 3 days ago
Hayes, Middlesex
CPS Group UK
Salary: £23k - 27k per year + corporate benefits
Posted: 3 days ago
West Drayton, Middlesex
360 Resourcing Solutions
Salary: Market related
Posted: 3 days ago
London
Etech Partners
Salary: Up to £25,000 per annum + Benefits
Posted: 3 days ago
City, London
Chassam Contract
Salary: £45,000 per annum
Posted: 3 days ago
London
Deloitte
Salary: competitive
Posted: 3 days ago
East London
CV Screen Ltd
Salary: £44k - 50k per year + Pension Only
Posted: 4 days ago
Central London / West End
Eligo Recruitment Ltd
Salary: £23 - £24 per annum
Posted: 4 days ago
London
Helpage
Salary: £22,962 per annum
Posted: 5 days ago
City, London
Ashdown IT
Salary: £25000 - £26000 per annum + benefits
Posted: 5 days ago
North London
Ashdown IT
Salary: £20000 - £23000 per annum + benefits
Posted: 5 days ago
City, London
Burns Sheehan
Salary: £17000 - £27000 per annum + Good benefits package
Posted: 6 days ago
London
Secret Sales.com
Salary: Competitive
Posted: 7 days ago