The table below looks at the statistics for the IT Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 273 338 384
Rank change year-on-year
+65 +46
Permanent jobs requiring an IT Support 425 341 239
As % of all permanent IT jobs located in London 0.99% 0.75% 0.54%
As % of the Job Titles category 1.06% 0.80% 0.57%
Number of salaries quoted 388 312 208
Average salary £29,500 £30,000 £31,500
Average salary % change year-on-year
-1.66% -4.76%
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £42,325 £45,000 £50,000
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40103 42659 41747
As % of all permanent IT jobs located in London 93.72% 93.90% 94.08%
Number of salaries quoted 33809 35111 35345
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the London region.

IT Support Salary Trend in London

IT Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support across the London region over the 3 months to 27 March 2015.

IT Support Salary Histogram in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the London region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +14 75 £27,500 -8.33% 11
Uxbridge - 12 £25,250 - 1
Croydon +4 6 £24,750 +5.31% 3
Wembley +1 5 £25,000 -56.52% 1
Wimbledon -1 4 £40,000 +73.91%
Canary Wharf +10 3 £25,000 -37.50%
Chiswick - 3 £29,500 -
Bromley - 3 £25,000 -
Surbiton - 3 £32,500 -
Teddington - 3 £22,500 -
Kingston Upon Thames - 2 £32,500 -
Chessington - 2 £33,250 -
Coulsdon - 2 £24,000 -
Enfield 0 1 £27,500 +22.22%
Romford -4 1 £32,500 -
Hammersmith -11 1 £25,000 -26.47%
Sidcup - 1 £26,500 -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 27 March 2015, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 723 (81.24%) Windows
2 558 (62.70%) Active Directory
3 431 (48.43%) Microsoft
4 387 (43.48%) MS Office
5 365 (41.01%) Windows 7
6 289 (32.47%) MS Exchange
7 273 (30.67%) Windows Server 2008
8 265 (29.78%) MS Excel
9 224 (25.17%) VMware
10 215 (24.16%) ITIL
11 210 (23.60%) Finance
12 196 (22.02%) Degree
13 168 (18.88%) VMware Infrastructure
14 165 (18.54%) Citrix
15 163 (18.31%) Windows Server 2012
16 144 (16.18%) VPN
17 139 (15.62%) Windows Server 2003
18 135 (15.17%) Windows 8
19 134 (15.06%) Cisco
20 131 (14.72%) Windows XP
21 130 (14.61%) Blackberry
22 124 (13.93%) Firewall
23 118 (13.26%) DNS
23 118 (13.26%) TCP/IP
24 110 (12.36%) Apple
24 110 (12.36%) Linux
25 109 (12.25%) Microsoft Certification
26 101 (11.35%) Exchange Server 2010
27 92 (10.34%) Computer Science
27 92 (10.34%) DHCP

IT Support
Top Related IT Skills in London by Category

For the 6 months to 27 March 2015, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 289 (32.47%) MS Exchange
2 101 (11.35%) Exchange Server 2010
3 44 (4.94%) SharePoint
4 41 (4.61%) Blackberry Enterprise Server
5 35 (3.93%) Exchange Server 2007
6 28 (3.15%) Exchange Server 2013
7 26 (2.92%) Lync
8 18 (2.02%) IIS
9 17 (1.91%) Exchange Server 2003
10 16 (1.80%) WorkSite
11 12 (1.35%) Apache
12 10 (1.12%) IBM Notes
13 9 (1.01%) SharePoint 2013
14 7 (0.79%) SharePoint 2010
15 6 (0.67%) CMS
15 6 (0.67%) Tomcat
16 3 (0.34%) nginx
16 3 (0.34%) Moodle
16 3 (0.34%) WebLogic
17 1 (0.11%) JBoss
Applications
1 387 (43.48%) MS Office
2 265 (29.78%) MS Excel
3 26 (2.92%) MS PowerPoint
4 6 (0.67%) Spreadsheet
4 6 (0.67%) Photoshop
5 5 (0.56%) Adobe Creative Suite
5 5 (0.56%) AutoCAD
6 3 (0.34%) MS Visio
6 3 (0.34%) Adobe Illustrator
7 2 (0.22%) MS Project
8 1 (0.11%) S-PLUS
Business Applications
1 9 (1.01%) Dynamics CRM
2 4 (0.45%) Dynamics NAV
3 2 (0.22%) Cognos TM1
4 1 (0.11%) Visualfiles
4 1 (0.11%) Remedy ITSM
4 1 (0.11%) Magento
4 1 (0.11%) Fredhopper
Cloud Services
1 55 (6.18%) Office 365
2 12 (1.35%) Google Apps
3 9 (1.01%) Microsoft Azure
4 7 (0.79%) SaaS
5 1 (0.11%) Yammer
Communications & Networking
1 144 (16.18%) VPN
2 124 (13.93%) Firewall
3 118 (13.26%) TCP/IP
3 118 (13.26%) DNS
4 92 (10.34%) DHCP
5 90 (10.11%) LAN
6 80 (8.99%) WAN
7 58 (6.52%) VoIP
8 49 (5.51%) SAN
9 47 (5.28%) Internet
10 38 (4.27%) Wireless
11 23 (2.58%) Cisco ASA
12 16 (1.80%) Intranet
13 13 (1.46%) Wi-Fi
14 12 (1.35%) Cisco IOS
15 11 (1.24%) IP Telephony
16 10 (1.12%) Network Security
16 10 (1.12%) Cisco IPT
17 7 (0.79%) PABX
17 7 (0.79%) MPLS
Database & Business Intelligence
1 49 (5.51%) SQL Server
2 10 (1.12%) MySQL
3 8 (0.90%) SQL Server 2008
4 6 (0.67%) SQL Server 2012
5 5 (0.56%) SQL Server Reporting Services
6 3 (0.34%) Relational Database
7 2 (0.22%) Oracle Database
8 1 (0.11%) SQL Server 2005
8 1 (0.11%) MS Access
Development Applications
1 2 (0.22%) Visual Studio
1 2 (0.22%) JIRA
1 2 (0.22%) Visual Studio Tools for Office
2 1 (0.11%) MSI
General
1 210 (23.60%) Finance
2 56 (6.29%) Legal
3 52 (5.84%) Law
4 49 (5.51%) Financial Institution
5 48 (5.39%) Banking
6 43 (4.83%) Telecoms
7 28 (3.15%) Back Office
8 26 (2.92%) Games
8 26 (2.92%) Retail
9 23 (2.58%) Marketing
10 16 (1.80%) Advertising
11 15 (1.69%) Front Office
12 10 (1.12%) Billing
13 8 (0.90%) Publishing
14 6 (0.67%) Manufacturing
15 5 (0.56%) Mandarin Language
16 3 (0.34%) Investment Banking
17 2 (0.22%) Private Banking
18 1 (0.11%) Electronics
Libraries, Frameworks & Software Standards
1 30 (3.37%) Software Packaging
2 15 (1.69%) XML
3 8 (0.90%) HTML
4 5 (0.56%) FIX Protocol
5 4 (0.45%) COM
6 3 (0.34%) Middleware
6 3 (0.34%) LAMP
7 2 (0.22%) X-Windows
8 1 (0.11%) Web Services
Miscellaneous
1 130 (14.61%) Blackberry
2 92 (10.34%) Computer Science
3 43 (4.83%) Hedge funds
4 40 (4.49%) Analytical Skills
5 30 (3.37%) iPhone
6 20 (2.25%) Mathematics
7 19 (2.13%) Video Conferencing
8 17 (1.91%) iPad
9 16 (1.80%) Management Information System
9 16 (1.80%) Smartphone
10 15 (1.69%) CCTV
11 12 (1.35%) Derivative
12 10 (1.12%) Robotics
12 10 (1.12%) Foreign Exchange (FX)
13 9 (1.01%) Thin Client
13 9 (1.01%) Fixed Income
13 9 (1.01%) Fat Client
13 9 (1.01%) User Experience
14 8 (0.90%) Equities
15 7 (0.79%) Credit Derivative
Operating Systems
1 723 (81.24%) Windows
2 365 (41.01%) Windows 7
3 273 (30.67%) Windows Server 2008
4 163 (18.31%) Windows Server 2012
5 139 (15.62%) Windows Server 2003
6 135 (15.17%) Windows 8
7 131 (14.72%) Windows XP
8 110 (12.36%) Linux
9 81 (9.10%) Mac OS X
10 59 (6.63%) Android
11 51 (5.73%) Apple iOS
12 29 (3.26%) Mac OS
13 18 (2.02%) Windows Vista
14 16 (1.80%) UNIX
15 11 (1.24%) Mac OS X Server
16 6 (0.67%) Windows Mobile
16 6 (0.67%) CentOS
17 5 (0.56%) Windows 2000 Server
18 4 (0.45%) Solaris
19 3 (0.34%) Windows 2000
Processes & Methodologies
1 215 (24.16%) ITIL
2 62 (6.97%) Service Delivery
3 44 (4.94%) Disaster Recovery
4 37 (4.16%) Service Management
5 33 (3.71%) Incident Management
6 30 (3.37%) CRM
7 27 (3.03%) Asset Management
8 22 (2.47%) Boundary Protection
9 21 (2.36%) Migration
10 20 (2.25%) Project Management
11 18 (2.02%) Document Management
12 17 (1.91%) Change Management
13 16 (1.80%) B2B
13 16 (1.80%) Wealth Management
14 14 (1.57%) Time Management
15 12 (1.35%) Problem Management
15 12 (1.35%) Root Cause Analysis
16 11 (1.24%) Continuous Improvement
16 11 (1.24%) Mentoring
16 11 (1.24%) Data Protection
Programming Languages
1 68 (7.64%) SQL
2 66 (7.42%) PowerShell
3 39 (4.38%) Perl
4 22 (2.47%) VBA
5 16 (1.80%) VB
6 15 (1.69%) VBScript
7 14 (1.57%) Python
8 10 (1.12%) C#
9 8 (0.90%) C
9 8 (0.90%) Bash Shell
10 7 (0.79%) PHP
11 5 (0.56%) Java
12 4 (0.45%) Shell Script
13 2 (0.22%) JavaScript
13 2 (0.22%) T-SQL
14 1 (0.11%) PL/SQL
Qualifications
1 196 (22.02%) Degree
2 109 (12.25%) Microsoft Certification
3 88 (9.89%) MCP
4 63 (7.08%) MCSE
5 47 (5.28%) Cisco Certification
6 43 (4.83%) MCSA
7 40 (4.49%) CCNA
7 40 (4.49%) MCITP
8 33 (3.71%) MCTS
9 22 (2.47%) PhD
9 22 (2.47%) ITIL Certification
10 14 (1.57%) ITIL Foundation Certificate
11 10 (1.12%) A+ Certification
11 10 (1.12%) VMware Certified Professional (VCP)
12 8 (0.90%) CCNP
13 7 (0.79%) MCDST
14 5 (0.56%) MOS
15 4 (0.45%) HND
16 3 (0.34%) CCA
16 3 (0.34%) Citrix Certification
Quality Assurance & Compliance
1 57 (6.40%) SLA
2 6 (0.67%) QA
3 2 (0.22%) ISO 9001
3 2 (0.22%) Sarbanes-Oxley
4 1 (0.11%) ISO/IEC 27001
4 1 (0.11%) COBIT
System Software
1 558 (62.70%) Active Directory
2 168 (18.88%) VMware Infrastructure
3 49 (5.51%) XenApp
4 48 (5.39%) Hyper-V
5 34 (3.82%) VMware ESX
6 33 (3.71%) VMware Workstation
7 10 (1.12%) MetaFrame
7 10 (1.12%) XenDesktop
8 9 (1.01%) vSphere
8 9 (1.01%) Terminal Services
9 8 (0.90%) VMware ESXi
10 7 (0.79%) XenServer
11 5 (0.56%) Terminal Server
12 2 (0.22%) Microsoft Virtual Server
13 1 (0.11%) VMware Server
13 1 (0.11%) Firmware
13 1 (0.11%) UAG
13 1 (0.11%) Xsan
Systems Management
1 39 (4.38%) SCCM
2 22 (2.47%) Backup Exec
3 15 (1.69%) WSUS
4 13 (1.46%) HP Data Protector
4 13 (1.46%) HP SIM
4 13 (1.46%) HP NNM
5 10 (1.12%) NetBackup
6 8 (0.90%) Casper Suite
7 7 (0.79%) Norton AntiVirus
7 7 (0.79%) FortiGate
8 5 (0.56%) Nagios
9 4 (0.45%) Opsview
10 3 (0.34%) Symantec Endpoint Protection
10 3 (0.34%) ZABBIX
11 2 (0.22%) McAfee ePO
11 2 (0.22%) SCVMM
12 1 (0.11%) ARCserve
12 1 (0.11%) Plesk
12 1 (0.11%) Symantec Enterprise Vault
12 1 (0.11%) Windows Intune
Vendors
1 431 (48.43%) Microsoft
2 224 (25.17%) VMware
3 165 (18.54%) Citrix
4 134 (15.06%) Cisco
5 110 (12.36%) Apple
6 61 (6.85%) HP
7 55 (6.18%) Symantec
8 32 (3.60%) Google
9 31 (3.48%) Bloomberg
10 28 (3.15%) Avaya
11 25 (2.81%) Mitel
12 24 (2.70%) Dell
13 19 (2.13%) Red Hat
14 17 (1.91%) Adobe
14 17 (1.91%) Reuters
15 15 (1.69%) NetApp
16 13 (1.46%) LANDesk
17 12 (1.35%) Polycom
18 10 (1.12%) OpenText
18 10 (1.12%) Veritas
Central London / West End
ARC IT Recruitment Ltd
Salary: £30000 - £40000 Per Annum
Posted: 6 hours ago
South East London
PNG Recruitment Solutions
Salary: £30,000 per annum
Posted: 7 hours ago
Croydon, Surrey
CV Screen Ltd
Salary: Up to £23k plus excellent benefits
Posted: 8 hours ago
City, London
Oho Group Ltd.
Salary: £28000 - £33000 per annum, Benefits Excellent Benefits and Environment
Posted: 8 hours ago
North London
iceConnect
Salary: £25,000 per annum based on experience
Posted: 13 hours ago
London
EasyWebRecruitment.com
Salary: £20 to 25k per annum
Posted: 13 hours ago
City, London
Greywood Associates Limited
Salary: £25000 - £28000 per annum + bens
Posted: 14 hours ago
Harrow, Middlesex
TechnoRecruit
Salary: From £16,000 to £35,000 per annum DOE
Posted: Yesterday
Greenford, Middlesex
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £27000.00 per annum
Posted: Yesterday
London
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £34500 per annum + Excellent Benefits
Posted: Yesterday
City, London
LEXSTRA
Salary: £35000 - £40000 per annum + Benefits
Posted: Yesterday
London
Harvey Nash plc
Salary: £24000 - £27000 per annum
Posted: Yesterday
City, London
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: Yesterday
West London
CV Screen Ltd
Salary: £30k - 35k per year + 5k Bonus
Posted: Yesterday
City, London
Senitor Associates
Salary: £35000 - £45000 per annum
Posted: Yesterday
South West London
Greywood Associates Limited
Salary: £23000 - £30000 per annum
Posted: 2 days ago
East London
RM Education
Salary: £42000 - £52000 per annum
Posted: 2 days ago
Croydon, Surrey
Coburg Banks IT
Salary: £35000 - £40000 per annum
Posted: 2 days ago
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: 2 days ago
Central London / West End
Bluetownonline
Salary: £17k - 20k per year
Posted: 2 days ago