The table below looks at the statistics for the IT Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 275 218 297
Rank change year-on-year
-57 +79
Permanent jobs requiring an IT Support 494 610 440
As % of all permanent IT jobs located in London 1.21% 1.47% 1.02%
As % of the Job Titles category 1.26% 1.53% 1.06%
Number of salaries quoted 424 555 388
Average salary £31,500 £30,000 £30,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £23,000 £22,500 £22,500
10% offered a salary of more than £55,000 £47,500 £50,000
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39136 39804 41394
As % of all permanent IT jobs located in London 95.70% 95.78% 95.66%
Number of salaries quoted 33735 33728 33851
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the London region.

IT Support Salary Trend in London

IT Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support across the London region over the 3 months to 11 February 2016.

IT Support Salary Histogram in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the London region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -18 60 £32,500 - 13
Docklands, London +27 10 £26,000 -32.46%
Chiswick +1 9 £26,000 -11.86%
Sidcup - 9 £36,250 - 1
Wimbledon -4 6 £21,500 -42.66%
Wembley +7 5 £22,500 +3.44% 1
Uxbridge -2 5 £26,000 -1.88%
Romford -9 3 £19,000 -41.53%
Croydon -15 2 £24,500 +2.08% 1
Hammersmith - 2 £34,500 -
Bromley +6 1 £23,500 +6.81%
Enfield +1 1 - -
Hounslow -4 1 - -
Ilford - 1 £25,000 -
Mitcham - 1 £20,000 -
Rainham - 1 - -
Hayes - 1 £45,000 -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 11 February 2016, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 723 (74.54%) Windows
2 529 (54.54%) Active Directory
3 502 (51.75%) Microsoft
4 387 (39.90%) MS Office
5 318 (32.78%) Windows 7
6 298 (30.72%) MS Excel
7 296 (30.52%) Windows Server
8 259 (26.70%) MS Exchange
9 226 (23.30%) ITIL
9 226 (23.30%) VMware
10 216 (22.27%) Finance
11 212 (21.86%) Windows Server 2008
12 172 (17.73%) Windows Server 2012
13 158 (16.29%) Citrix
14 152 (15.67%) VMware Infrastructure
15 151 (15.57%) TCP/IP
16 131 (13.51%) Windows 8
17 127 (13.09%) DNS
18 123 (12.68%) Office 365
19 117 (12.06%) Degree
20 116 (11.96%) Microsoft Certification
21 115 (11.86%) Cisco
22 114 (11.75%) DHCP
23 104 (10.72%) Windows XP
24 97 (10.00%) Linux
24 97 (10.00%) SQL
25 93 (9.59%) Blackberry
26 91 (9.38%) Firewall
27 88 (9.07%) Exchange Server 2010
28 82 (8.45%) Windows Server 2003

IT Support
Top Related IT Skills in London by Category

For the 6 months to 11 February 2016, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 259 (26.70%) MS Exchange
2 88 (9.07%) Exchange Server 2010
3 53 (5.46%) Exchange Server 2007
4 52 (5.36%) Exchange Server 2013
5 50 (5.15%) Skype for Business
6 45 (4.64%) SharePoint
7 39 (4.02%) IIS
8 16 (1.65%) Blackberry Enterprise Server
9 13 (1.34%) Apache
9 13 (1.34%) Exchange Server 2003
10 8 (0.82%) CMS
10 8 (0.82%) Tomcat
11 4 (0.41%) Office Communications Server
11 4 (0.41%) SharePoint 2010
12 3 (0.31%) JBoss
12 3 (0.31%) SharePoint 2013
12 3 (0.31%) Sitecore CMS
12 3 (0.31%) WebSphere
13 2 (0.21%) IBM Notes
13 2 (0.21%) MS Project Server
Applications
1 387 (39.90%) MS Office
2 298 (30.72%) MS Excel
3 12 (1.24%) MS PowerPoint
4 11 (1.13%) MS Project
5 7 (0.72%) MS Visio
6 5 (0.52%) AutoCAD
7 4 (0.41%) Adobe Creative Suite
8 3 (0.31%) Acrobat
8 3 (0.31%) Spreadsheet
9 1 (0.10%) 3ds Max
9 1 (0.10%) Maya
9 1 (0.10%) Revit
Business Applications
1 6 (0.62%) Dynamics CRM
2 3 (0.31%) CaseMap
2 3 (0.31%) Concordance
2 3 (0.31%) Dynamics AX
2 3 (0.31%) Dynamics NAV
2 3 (0.31%) LexisNexis TimeMap
2 3 (0.31%) Oracle Cash Management
2 3 (0.31%) Relativity
3 2 (0.21%) Eikon
3 2 (0.21%) ION MarketView
3 2 (0.21%) SAP Business One
4 1 (0.10%) assyst
4 1 (0.10%) Dynamics GP
4 1 (0.10%) Oracle Applications
4 1 (0.10%) RMDS
4 1 (0.10%) SAP Oil and Gas
4 1 (0.10%) thinkFolio
Cloud Services
1 123 (12.68%) Office 365
2 27 (2.78%) Microsoft Azure
3 12 (1.24%) Amazon AWS
3 12 (1.24%) Google Apps
4 8 (0.82%) SaaS
5 5 (0.52%) IaaS
5 5 (0.52%) Mimecast
6 4 (0.41%) Dropbox
7 3 (0.31%) Cloud Computing
7 3 (0.31%) Google Analytics
8 2 (0.21%) Adobe Creative Cloud
8 2 (0.21%) GitHub
8 2 (0.21%) PaaS
8 2 (0.21%) Trello
9 1 (0.10%) OneDrive
9 1 (0.10%) SuccessFactors
Communications & Networking
1 151 (15.57%) TCP/IP
2 127 (13.09%) DNS
3 114 (11.75%) DHCP
4 91 (9.38%) Firewall
5 78 (8.04%) VPN
6 72 (7.42%) LAN
7 55 (5.67%) VoIP
8 53 (5.46%) Internet
8 53 (5.46%) WAN
9 46 (4.74%) SAN
10 31 (3.20%) VLAN
11 24 (2.47%) Wireless
12 16 (1.65%) Wi-Fi
13 15 (1.55%) Skype
14 14 (1.44%) Remote Desktop
15 13 (1.34%) IP Telephony
16 11 (1.13%) Ethernet
17 10 (1.03%) Cisco ASA
18 9 (0.93%) FTP
18 9 (0.93%) Structured Cabling
Database & Business Intelligence
1 72 (7.42%) SQL Server
2 26 (2.68%) SQL Server 2008
3 24 (2.47%) MySQL
4 16 (1.65%) SQL Server 2012
5 9 (0.93%) Oracle Database
6 6 (0.62%) SQL Server 2005
7 4 (0.41%) Crystal Reports
7 4 (0.41%) MS Access
7 4 (0.41%) Relational Database
8 3 (0.31%) Oracle Database 11g
8 3 (0.31%) Oracle Reports
9 2 (0.21%) Big Data
9 2 (0.21%) BusinessObjects
9 2 (0.21%) PostgreSQL
9 2 (0.21%) SQL Server Integration Services
9 2 (0.21%) SQL Server Reporting Services
9 2 (0.21%) SQLPlus
10 1 (0.10%) Data Warehouse
10 1 (0.10%) GIS
10 1 (0.10%) SAP HANA
Development Applications
1 7 (0.72%) JIRA
2 4 (0.41%) Subversion
3 3 (0.31%) Visual Studio
4 2 (0.21%) Apache Continuum
4 2 (0.21%) Jenkins
4 2 (0.21%) Maven
5 1 (0.10%) Toad
General
1 216 (22.27%) Finance
2 74 (7.63%) Banking
3 53 (5.46%) Law
4 52 (5.36%) Legal
5 40 (4.12%) Telecoms
6 31 (3.20%) Retail
7 29 (2.99%) Front Office
8 27 (2.78%) Marketing
9 19 (1.96%) Financial Institution
10 18 (1.86%) Investment Banking
11 15 (1.55%) Advertising
12 13 (1.34%) Back Office
13 11 (1.13%) Games
14 8 (0.82%) Publishing
15 7 (0.72%) Private Banking
16 4 (0.41%) French Language
17 3 (0.31%) Electronics
17 3 (0.31%) Manufacturing
17 3 (0.31%) Retail Banking
18 2 (0.21%) Korean Language
Libraries, Frameworks & Software Standards
1 20 (2.06%) Software Packaging
2 17 (1.75%) .NET
3 14 (1.44%) HTML
4 11 (1.13%) CSS
4 11 (1.13%) Web Services
5 9 (0.93%) LAMP
5 9 (0.93%) XML
6 6 (0.62%) ASP.NET
7 5 (0.52%) COM
8 4 (0.41%) FIX Protocol
8 4 (0.41%) WSH
9 3 (0.31%) Flash
9 3 (0.31%) IBM Integration Bus
9 3 (0.31%) WebSphere MQ
10 2 (0.21%) .NET Framework
10 2 (0.21%) AngularJS
10 2 (0.21%) Middleware
10 2 (0.21%) SAML
10 2 (0.21%) Spring
10 2 (0.21%) X-Windows
Miscellaneous
1 93 (9.59%) Blackberry
2 78 (8.04%) Analytical Skills
3 54 (5.57%) Computer Science
4 45 (4.64%) Video Conferencing
5 43 (4.43%) Hedge funds
6 42 (4.33%) iPhone
7 28 (2.89%) Management Information System
8 17 (1.75%) Data Centre
9 15 (1.55%) EPoS
10 13 (1.34%) iPad
11 12 (1.24%) Digital Media
11 12 (1.24%) Driving Licence
11 12 (1.24%) Fat Client
11 12 (1.24%) Mathematics
11 12 (1.24%) Thin Client
12 11 (1.13%) Derivative
13 10 (1.03%) Economics
14 9 (0.93%) Foreign Exchange (FX)
15 8 (0.82%) Clustering
15 8 (0.82%) Online Banking
Operating Systems
1 723 (74.54%) Windows
2 318 (32.78%) Windows 7
3 296 (30.52%) Windows Server
4 212 (21.86%) Windows Server 2008
5 172 (17.73%) Windows Server 2012
6 131 (13.51%) Windows 8
7 104 (10.72%) Windows XP
8 97 (10.00%) Linux
9 82 (8.45%) Windows Server 2003
10 49 (5.05%) Android
11 46 (4.74%) Mac OS X
12 40 (4.12%) Apple iOS
13 34 (3.51%) Windows 10
14 29 (2.99%) Unix
15 28 (2.89%) Windows Vista
16 16 (1.65%) Mac OS
17 14 (1.44%) Windows Phone
18 10 (1.03%) Solaris
19 8 (0.82%) Red Hat Enterprise Linux
20 7 (0.72%) CentOS
Processes & Methodologies
1 226 (23.30%) ITIL
2 41 (4.23%) Disaster Recovery
3 40 (4.12%) Service Delivery
4 38 (3.92%) Incident Management
5 34 (3.51%) Service Management
6 32 (3.30%) Problem Management
7 29 (2.99%) Continuous Improvement
8 27 (2.78%) Project Management
8 27 (2.78%) Time Management
9 26 (2.68%) Information Security
10 25 (2.58%) Mentoring
11 22 (2.27%) Change Management
12 21 (2.16%) Asset Management
12 21 (2.16%) Patch Management
13 20 (2.06%) Document Management
13 20 (2.06%) Investment Management
14 16 (1.65%) CRM
14 16 (1.65%) E-Commerce
15 15 (1.55%) Line Management
16 14 (1.44%) ITSM
Programming Languages
1 97 (10.00%) SQL
2 69 (7.11%) PowerShell
3 40 (4.12%) Perl
4 19 (1.96%) C
5 18 (1.86%) Bash Shell
5 18 (1.86%) Java
5 18 (1.86%) Shell Script
6 10 (1.03%) VB
7 9 (0.93%) Python
8 8 (0.82%) C#
9 7 (0.72%) PHP
9 7 (0.72%) VBScript
10 3 (0.31%) JavaScript
10 3 (0.31%) VBA
11 2 (0.21%) AWK
11 2 (0.21%) Bourne shell
11 2 (0.21%) C++
11 2 (0.21%) sed
11 2 (0.21%) T-SQL
11 2 (0.21%) VB.NET
Qualifications
1 117 (12.06%) Degree
2 116 (11.96%) Microsoft Certification
3 77 (7.94%) MCSE
4 60 (6.19%) MCSA
5 59 (6.08%) MCITP
6 58 (5.98%) MCP
7 37 (3.81%) Cisco Certification
8 36 (3.71%) CCNA
9 30 (3.09%) ITIL Certification
10 28 (2.89%) VMware Certified Professional (VCP)
11 17 (1.75%) PhD
12 13 (1.34%) MCTS
13 12 (1.24%) DBS Check
14 7 (0.72%) CCNP
15 6 (0.62%) A+ Certification
15 6 (0.62%) HND
15 6 (0.62%) ITIL Foundation Certificate
15 6 (0.62%) JNCIS
15 6 (0.62%) MCDST
15 6 (0.62%) MOS
Quality Assurance & Compliance
1 78 (8.04%) SLA
2 10 (1.03%) QA
3 3 (0.31%) COBIT
3 3 (0.31%) ISO 9000
System Software
1 529 (54.54%) Active Directory
2 152 (15.67%) VMware Infrastructure
3 73 (7.53%) Hyper-V
4 46 (4.74%) XenApp
5 29 (2.99%) VMware ESX
6 25 (2.58%) vSphere
7 24 (2.47%) VMware Workstation
8 15 (1.55%) Terminal Services
9 14 (1.44%) VMware ESXi
10 11 (1.13%) XenDesktop
11 8 (0.82%) XenServer
12 7 (0.72%) Microsoft App-V
12 7 (0.72%) Terminal Server
13 5 (0.52%) Docker
13 5 (0.52%) Xen
14 4 (0.41%) Firmware
15 1 (0.10%) Citrix Presentation Server
15 1 (0.10%) NFS
15 1 (0.10%) Samba
15 1 (0.10%) VMware Server
Systems Management
1 65 (6.70%) SCCM
2 20 (2.06%) Backup Exec
3 10 (1.03%) SCOM
4 9 (0.93%) HP Data Protector
5 8 (0.82%) HP NNM
5 8 (0.82%) HP SIM
5 8 (0.82%) Systems Management Server (SMS)
6 7 (0.72%) Ansible
6 7 (0.72%) Casper Suite
6 7 (0.72%) Nagios
6 7 (0.72%) WSUS
7 5 (0.52%) Cacti
7 5 (0.52%) ITRS Geneos
7 5 (0.52%) Windows Intune
8 4 (0.41%) McAfee ePO
8 4 (0.41%) XenMobile
8 4 (0.41%) Zenoss
9 3 (0.31%) Cisco CUCM
9 3 (0.31%) OpenView
9 3 (0.31%) PaperCut
Vendors
1 502 (51.75%) Microsoft
2 226 (23.30%) VMware
3 158 (16.29%) Citrix
4 115 (11.86%) Cisco
5 57 (5.88%) Apple
6 50 (5.15%) HP
7 34 (3.51%) Google
8 28 (2.89%) Oracle
9 24 (2.47%) Avaya
9 24 (2.47%) Dell
9 24 (2.47%) EMC
10 23 (2.37%) Bloomberg
11 21 (2.16%) Symantec
12 20 (2.06%) IBM
13 18 (1.86%) Polycom
14 16 (1.65%) Adobe
15 15 (1.55%) iManage
15 15 (1.55%) Red Hat
16 13 (1.34%) Intel Security
17 11 (1.13%) Salesforce.com
City, London
Ashdown IT
Salary: £26000 - £28000 per annum + benefits
Posted: 4 hours ago
North West London
Etech Partners
Salary: Up to £30,000 per annum + Free Travel + Great Bens
Posted: 6 hours ago
Canary Wharf, London, South East
BGC Partners
Salary: Competitive Salary + Bonus + Benefits
Posted: 7 hours ago
Wembley, Middlesex
Ashdown IT
Salary: £16000 - £19000 per annum
Posted: 22 hours ago
City, London
Ashdown IT
Salary: £28000 - £30000 per annum + benefits
Posted: 23 hours ago
London
Circle Recruitment
Salary: £18000 - £21000 per annum + Depending on experience
Posted: Yesterday
London
People Source Consulting
Salary: £21000 - £24000 per annum
Posted: Yesterday
City of London
Opal Tree Solutions
Salary: £25000 - £35000 per annum + Bonus/Discounts/Gym/LA
Posted: Yesterday
City, London
Coburg Banks IT
Salary: £25000 - £30000 per annum + Bonus+ Benefits
Posted: Yesterday
City, London
Robert Half
Salary: £30000 - £32000 per annum + Strong Bonuses
Posted: Yesterday
Central London / West End
ARC IT Recruitment Ltd
Salary: £35000 Per Annum + bonus + benefits
Posted: Yesterday
East London
Ashdown IT
Salary: £25000 - £28000 per annum + Benefits
Posted: 2 days ago
South West London
Imparta Ltd
Salary: From £22,000 to £24,000 per annum
Posted: 2 days ago
West London
Guru Careers
Salary: 20000 Per Annum + Benefits
Posted: 2 days ago
London
AB Recruit
Salary: £30000 - £50000 Per Annum gym membership, 25 days holiday + options
Posted: 2 days ago
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: 2 days ago
City, London
Langley James
Salary: £33000.00 - £35000.00 per annum + Benefits
Posted: 3 days ago
West London
Xist4 IT Recruitment
Salary: £38-40,000 (negotiable) + Bens
Posted: 3 days ago
West London
Aalto Invest
Posted: 3 days ago
West London
Millshill Recruitment Ltd
Salary: From £24,000 to £28,000 per annum
Posted: 3 days ago
London
Information Technology Services
Salary: £33k - 37k per year + benefits
Posted: 3 days ago
Twickenham, Middlesex
Premier IT
Salary: £18000 - £20000 per annum
Posted: 4 days ago
London
Joseph Harry Ltd
Salary: £28000 - £35000 per annum + Bonus + Pension
Posted: 5 days ago
London
Computer People
Salary: £35000.00 - £45000.00 per annum + Excellent benefits
Posted: 5 days ago
London
Bluetownonline
Salary: £23000 - £26000 per annum
Posted: 6 days ago
Edgware, Middlesex
Natpoint Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 6 days ago
City, London
Marcus Donald People
Salary: £27000 - £32000 per annum
Posted: 6 days ago
London
Recruitment Revolution Limited
Salary: £30,000 to £45,000 + Benefits
Posted: 7 days ago
City of London
Opal Tree Solutions
Salary: £25000 - £35000 per annum + Bonus/Discounts/Gym/LA
Posted: 8 days ago
City of London
Huxley
Salary: £30000 - £35000 per annum + Benefits + Bonus
Posted: 9 days ago