The table below looks at the statistics for the IT Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
IT Support
Rank 292 349 409
Rank change year-on-year
+57 +60
Permanent jobs requiring an IT Support 438 372 219
As % of all permanent IT jobs located in London 0.98% 0.75% 0.48%
As % of the Job Titles category 1.05% 0.80% 0.51%
Number of salaries quoted 401 341 188
Average salary £30,000 £30,000 £30,000
90% offered a salary of more than £22,250 £22,500 £22,500
10% offered a salary of more than £42,250 £42,500 £50,000
UK excluding London average salary £24,000 £24,000 £24,000
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41866 46477 42712
As % of all permanent IT jobs located in London 93.51% 93.87% 93.97%
Number of salaries quoted 35331 38373 36053
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £31,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the London region.

IT Support Salary Trend in London

IT Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support across the London region over the 3 months to 21 April 2015.

IT Support Salary Histogram in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the London region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +18 76 £27,750 -6.72% 13
Uxbridge - 11 £24,000 - 2
Croydon +5 6 £24,250 +3.19%
Bromley - 4 £25,000 -
Wembley +2 3 £25,000 -56.52%
Wimbledon -9 3 £40,000 +73.91%
Surbiton - 3 £32,500 -
Canary Wharf 0 2 £25,000 -37.50%
Chiswick - 2 £27,500 -
Teddington - 2 £21,000 -
Kingston Upon Thames - 2 £32,500 -
Coulsdon - 2 £24,000 -
Twickenham -4 1 £35,000 +4.47%
Docklands, London -9 1 - -
Hammersmith -10 1 £25,000 -26.47% 1
Sidcup - 1 £26,500 -
Chessington - 1 £37,000 - 1
Enfield - 1 £27,500 - 1
Feltham - 1 £47,000 -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 21 April 2015, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 718 (81.04%) Windows
2 528 (59.59%) Active Directory
3 441 (49.77%) Microsoft
4 387 (43.68%) MS Office
5 367 (41.42%) Windows 7
6 276 (31.15%) Windows Server 2008
7 272 (30.70%) MS Exchange
8 266 (30.02%) MS Excel
9 219 (24.72%) VMware
10 210 (23.70%) ITIL
11 193 (21.78%) Finance
11 193 (21.78%) Degree
12 169 (19.07%) Citrix
12 169 (19.07%) Windows Server 2012
13 167 (18.85%) VMware Infrastructure
14 142 (16.03%) VPN
15 141 (15.91%) Blackberry
16 140 (15.80%) Windows 8
17 134 (15.12%) Windows Server 2003
18 132 (14.90%) Firewall
19 128 (14.45%) Cisco
20 118 (13.32%) Windows XP
21 114 (12.87%) Apple
22 110 (12.42%) TCP/IP
22 110 (12.42%) DNS
22 110 (12.42%) Microsoft Certification
23 104 (11.74%) Linux
24 93 (10.50%) LAN
24 93 (10.50%) Mac OS X
25 92 (10.38%) Exchange Server 2010

IT Support
Top Related IT Skills in London by Category

For the 6 months to 21 April 2015, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 272 (30.70%) MS Exchange
2 92 (10.38%) Exchange Server 2010
3 44 (4.97%) SharePoint
4 35 (3.95%) Blackberry Enterprise Server
5 33 (3.72%) Exchange Server 2007
6 32 (3.61%) Exchange Server 2013
7 25 (2.82%) Lync
8 18 (2.03%) IIS
9 15 (1.69%) WorkSite
10 14 (1.58%) Exchange Server 2003
11 11 (1.24%) IBM Notes
11 11 (1.24%) Apache
12 8 (0.90%) SharePoint 2013
13 7 (0.79%) SharePoint 2010
14 5 (0.56%) Tomcat
15 4 (0.45%) ArcGIS
15 4 (0.45%) CMS
16 3 (0.34%) nginx
16 3 (0.34%) Moodle
17 2 (0.23%) WebLogic
Applications
1 387 (43.68%) MS Office
2 266 (30.02%) MS Excel
3 26 (2.93%) MS PowerPoint
4 7 (0.79%) Adobe Creative Suite
5 6 (0.68%) Spreadsheet
6 5 (0.56%) AutoCAD
6 5 (0.56%) Photoshop
7 3 (0.34%) Adobe Illustrator
8 2 (0.23%) MS Project
8 2 (0.23%) MS Visio
9 1 (0.11%) S-PLUS
Business Applications
1 11 (1.24%) Dynamics CRM
2 5 (0.56%) Dynamics NAV
3 2 (0.23%) Cognos TM1
3 2 (0.23%) Remedy ITSM
4 1 (0.11%) Magento
4 1 (0.11%) Fredhopper
4 1 (0.11%) Visualfiles
Cloud Services
1 60 (6.77%) Office 365
2 13 (1.47%) Google Apps
3 9 (1.02%) SaaS
4 8 (0.90%) Microsoft Azure
4 8 (0.90%) Amazon AWS
5 5 (0.56%) Google Drive
6 2 (0.23%) Symantec.cloud
6 2 (0.23%) Mimecast
6 2 (0.23%) Amazon EC2
7 1 (0.11%) Amazon S3
7 1 (0.11%) Yammer
7 1 (0.11%) Dropbox
7 1 (0.11%) OneDrive
Communications & Networking
1 142 (16.03%) VPN
2 132 (14.90%) Firewall
3 110 (12.42%) TCP/IP
3 110 (12.42%) DNS
4 93 (10.50%) LAN
5 87 (9.82%) DHCP
6 83 (9.37%) WAN
7 60 (6.77%) VoIP
8 50 (5.64%) SAN
9 42 (4.74%) Internet
10 36 (4.06%) Wireless
11 21 (2.37%) Cisco ASA
12 15 (1.69%) Intranet
13 14 (1.58%) Wi-Fi
14 13 (1.47%) Cisco IOS
15 10 (1.13%) Network Security
15 10 (1.13%) NAS
16 9 (1.02%) IP Telephony
17 7 (0.79%) WLAN
17 7 (0.79%) PABX
Database & Business Intelligence
1 52 (5.87%) SQL Server
2 9 (1.02%) MySQL
3 6 (0.68%) SQL Server 2008
4 5 (0.56%) SQL Server 2012
5 4 (0.45%) SQL Server Reporting Services
6 3 (0.34%) Relational Database
7 1 (0.11%) Oracle Database
7 1 (0.11%) SQL Server 2005
7 1 (0.11%) MS Access
7 1 (0.11%) RDBMS
Development Applications
1 4 (0.45%) Oracle Forms
2 2 (0.23%) Visual Studio
2 2 (0.23%) Visual Studio Tools for Office
3 1 (0.11%) MSI
3 1 (0.11%) JIRA
General
1 193 (21.78%) Finance
2 54 (6.09%) Legal
3 50 (5.64%) Law
4 44 (4.97%) Financial Institution
4 44 (4.97%) Banking
5 42 (4.74%) Telecoms
6 31 (3.50%) Back Office
7 30 (3.39%) Games
8 25 (2.82%) Retail
9 24 (2.71%) Marketing
10 18 (2.03%) Advertising
10 18 (2.03%) Front Office
11 9 (1.02%) Publishing
11 9 (1.02%) Billing
12 6 (0.68%) Manufacturing
13 5 (0.56%) Mandarin Language
14 4 (0.45%) Private Banking
15 2 (0.23%) Investment Banking
16 1 (0.11%) Electronics
Libraries, Frameworks & Software Standards
1 26 (2.93%) Software Packaging
2 14 (1.58%) XML
3 6 (0.68%) FIX Protocol
3 6 (0.68%) HTML
4 4 (0.45%) COM
5 3 (0.34%) Middleware
6 2 (0.23%) X-Windows
6 2 (0.23%) LAMP
6 2 (0.23%) Web Services
Miscellaneous
1 141 (15.91%) Blackberry
2 89 (10.05%) Computer Science
3 42 (4.74%) Analytical Skills
4 41 (4.63%) Hedge funds
5 37 (4.18%) iPhone
6 24 (2.71%) Video Conferencing
7 20 (2.26%) iPad
8 19 (2.14%) Mathematics
9 14 (1.58%) Smartphone
9 14 (1.58%) CCTV
9 14 (1.58%) Management Information System
10 13 (1.47%) Thin Client
10 13 (1.47%) Derivative
10 13 (1.47%) Fat Client
11 12 (1.35%) Foreign Exchange (FX)
12 10 (1.13%) Fixed Income
12 10 (1.13%) Robotics
13 8 (0.90%) Equities
13 8 (0.90%) User Experience
14 7 (0.79%) Digital Media
Operating Systems
1 718 (81.04%) Windows
2 367 (41.42%) Windows 7
3 276 (31.15%) Windows Server 2008
4 169 (19.07%) Windows Server 2012
5 140 (15.80%) Windows 8
6 134 (15.12%) Windows Server 2003
7 118 (13.32%) Windows XP
8 104 (11.74%) Linux
9 93 (10.50%) Mac OS X
10 65 (7.34%) Android
11 52 (5.87%) Apple iOS
12 24 (2.71%) Mac OS
13 21 (2.37%) Windows Vista
14 14 (1.58%) UNIX
15 11 (1.24%) Mac OS X Server
16 5 (0.56%) Windows 2000 Server
17 4 (0.45%) CentOS
17 4 (0.45%) Windows Mobile
17 4 (0.45%) Solaris
18 3 (0.34%) Windows 2000
Processes & Methodologies
1 210 (23.70%) ITIL
2 65 (7.34%) Service Delivery
3 37 (4.18%) Disaster Recovery
3 37 (4.18%) Incident Management
4 34 (3.84%) Service Management
5 33 (3.72%) CRM
6 28 (3.16%) Asset Management
7 20 (2.26%) Project Management
8 18 (2.03%) Boundary Protection
9 17 (1.92%) Migration
9 17 (1.92%) Time Management
10 16 (1.81%) Document Management
11 15 (1.69%) Change Management
12 14 (1.58%) B2B
12 14 (1.58%) Wealth Management
13 13 (1.47%) Configuration Management
14 12 (1.35%) Information Security
14 12 (1.35%) Stakeholder Management
14 12 (1.35%) Problem Management
14 12 (1.35%) Continuous Improvement
Programming Languages
1 63 (7.11%) SQL
2 59 (6.66%) PowerShell
3 35 (3.95%) Perl
4 22 (2.48%) VBA
5 15 (1.69%) Python
6 14 (1.58%) VB
7 13 (1.47%) VBScript
8 10 (1.13%) C
8 10 (1.13%) C#
9 9 (1.02%) Bash Shell
10 7 (0.79%) Java
11 6 (0.68%) PHP
12 2 (0.23%) T-SQL
12 2 (0.23%) JavaScript
12 2 (0.23%) Shell Script
13 1 (0.11%) sed
13 1 (0.11%) PL/SQL
Qualifications
1 193 (21.78%) Degree
2 110 (12.42%) Microsoft Certification
3 85 (9.59%) MCP
4 64 (7.22%) MCSE
5 48 (5.42%) MCSA
6 43 (4.85%) Cisco Certification
7 42 (4.74%) MCITP
8 36 (4.06%) CCNA
9 28 (3.16%) MCTS
10 21 (2.37%) PhD
10 21 (2.37%) ITIL Certification
11 12 (1.35%) ITIL Foundation Certificate
12 10 (1.13%) VMware Certified Professional (VCP)
13 9 (1.02%) A+ Certification
14 7 (0.79%) MCDST
15 6 (0.68%) Security Cleared
16 5 (0.56%) DV Cleared
16 5 (0.56%) MOS
17 4 (0.45%) CCNP
18 3 (0.34%) CCA
Quality Assurance & Compliance
1 55 (6.21%) SLA
2 8 (0.90%) QA
3 2 (0.23%) Sarbanes-Oxley
4 1 (0.11%) ISO/IEC 27001
4 1 (0.11%) COBIT
4 1 (0.11%) ISO 9001
System Software
1 528 (59.59%) Active Directory
2 167 (18.85%) VMware Infrastructure
3 55 (6.21%) XenApp
4 51 (5.76%) Hyper-V
5 34 (3.84%) VMware ESX
6 33 (3.72%) VMware Workstation
7 11 (1.24%) Terminal Services
8 10 (1.13%) XenDesktop
9 8 (0.90%) vSphere
9 8 (0.90%) VMware ESXi
10 7 (0.79%) XenServer
11 6 (0.68%) Terminal Server
11 6 (0.68%) MetaFrame
12 2 (0.23%) Citrix Presentation Server
13 1 (0.11%) VMware Server
13 1 (0.11%) Microsoft Virtual Server
13 1 (0.11%) Firmware
13 1 (0.11%) UAG
13 1 (0.11%) Xsan
Systems Management
1 38 (4.29%) SCCM
2 24 (2.71%) Backup Exec
3 15 (1.69%) WSUS
4 13 (1.47%) HP Data Protector
4 13 (1.47%) HP SIM
4 13 (1.47%) HP NNM
5 10 (1.13%) Casper Suite
6 7 (0.79%) Nagios
6 7 (0.79%) Norton AntiVirus
6 7 (0.79%) FortiGate
6 7 (0.79%) Symantec Endpoint Protection
7 6 (0.68%) NetBackup
8 4 (0.45%) Opsview
8 4 (0.45%) ZABBIX
9 3 (0.34%) SCVMM
10 2 (0.23%) McAfee ePO
11 1 (0.11%) Plesk
11 1 (0.11%) Symantec Enterprise Vault
11 1 (0.11%) ARCserve
Vendors
1 441 (49.77%) Microsoft
2 219 (24.72%) VMware
3 169 (19.07%) Citrix
4 128 (14.45%) Cisco
5 114 (12.87%) Apple
6 63 (7.11%) HP
7 52 (5.87%) Symantec
8 34 (3.84%) Google
9 31 (3.50%) Avaya
10 28 (3.16%) Mitel
11 26 (2.93%) Bloomberg
12 25 (2.82%) Dell
13 21 (2.37%) Adobe
14 19 (2.14%) Red Hat
15 16 (1.81%) NetApp
15 16 (1.81%) Polycom
16 14 (1.58%) LANDesk
17 11 (1.24%) Lotus
18 10 (1.13%) Reuters
18 10 (1.13%) OpenText
City, London
BTR Recruitment Ltd.
Salary: From £17,000 to £20,000 per annum £20k for 3 days per week needed
Posted: 14 hours ago
Central London / West End
Firway Consulting
Salary: From £22,000 to £25,000 per annum To £22k - £25k + Bens Depending on E
Posted: 17 hours ago
London
TechnoRecruit
Salary: From £22,000 to £28,000 per annum
Posted: 19 hours ago
Central London / West End
St Giles International
Salary: From £22,000 to £24,000 per annum
Posted: 20 hours ago
Central London / West End
Araya Partners Ltd
Salary: From £25,000 to £35,000 per annum Salary is approx 25-35k base + bonus
Posted: 20 hours ago
Central London / West End
Robert Half
Salary: £45000 per annum
Posted: 23 hours ago
London
Lawrence Harvey Enterprise
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 2 days ago
City, London
Eutopia Solutions Ltd
Salary: £50000.00 - £55000.00 per annum
Posted: 3 days ago
City, London
Robert Half
Salary: £27500 - £35000 per annum
Posted: 3 days ago
Greenford, Middlesex
Explore Recruitment Solutions
Salary: £27000 - £35000 per annum
Posted: 4 days ago
London
RBW Consulting
Salary: From £20,000 to £22,000 per annum
Posted: 4 days ago
London
EMBS- People Transfer
Salary: £24k - 28k per year + DOE
Posted: 4 days ago
City, London
Clayton Group
Salary: £20000 - £25000 per annum
Posted: 4 days ago
City, London
Networking People
Salary: Benefits
Posted: 5 days ago
Enfield, Middlesex
Ashdown IT
Salary: £21000 per annum
Posted: 5 days ago
London
Lawrence Harvey Enterprise
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 6 days ago
London
Harrington Starr
Salary: £20000 - £50000 per annum + Bonus + Benefits
Posted: 6 days ago
City, London
ComputAppoint
Salary: £35000 - £40000 per annum + excellent benefits
Posted: 6 days ago
City, London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: 6 days ago
East London
RecruitX
Salary: Up to £22,000 per annum DOE
Posted: 6 days ago