The table below looks at the statistics for the IT Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
IT Support
Rank 273 353 398
Rank change year-on-year
+80 +45
Permanent jobs requiring an IT Support 440 304 223
As % of all permanent IT jobs located in London 1.05% 0.71% 0.51%
As % of the Job Titles category 1.12% 0.75% 0.54%
Number of salaries quoted 397 278 197
Average salary £28,500 £30,000 £31,500
Average salary % change year-on-year
-5.00% -4.76%
90% offered a salary of more than £22,500 £22,500 £22,000
10% offered a salary of more than £42,500 £47,500 £55,000
UK excluding London average salary £24,000 £25,000 £25,000
% change year-on-year
-4.00% -
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39456 40353 41571
As % of all permanent IT jobs located in London 93.76% 93.76% 94.26%
Number of salaries quoted 33317 33025 35449
Average salary £53,500 £52,500 £50,000
Average salary % change year-on-year
+1.90% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the London region.

IT Support Salary Trend in London

IT Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support across the London region over the 3 months to 27 February 2015.

IT Support Salary Histogram in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the London region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +28 87 £28,250 -10.31% 8
Uxbridge +10 11 £26,500 +10.41% 1
Croydon +10 10 £24,000 +6.66% 3
Wimbledon +4 7 £40,000 +73.91%
Wembley - 7 £22,500 - 1
Grays - 4 £19,000 -
Twickenham -4 3 - -
Chiswick - 3 £29,500 - 3
Canary Wharf +16 2 £25,000 -35.48%
Romford -1 2 £32,500 +8.33%
Teddington - 2 £22,500 -
Southwark - 2 - -
Kingston Upon Thames - 2 £32,500 - 1
Bromley - 2 £26,500 -
Chessington - 2 £29,500 -
Coulsdon - 2 £24,000 -
Enfield +1 1 £27,500 +22.22% 1
Carshalton - 1 £25,000 -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 27 February 2015, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 704 (81.11%) Windows
2 559 (64.40%) Active Directory
3 416 (47.93%) Microsoft
4 369 (42.51%) MS Office
5 363 (41.82%) Windows 7
6 288 (33.18%) MS Exchange
7 271 (31.22%) Windows Server 2008
8 265 (30.53%) MS Excel
9 230 (26.50%) VMware
10 213 (24.54%) Finance
11 206 (23.73%) ITIL
12 198 (22.81%) Degree
13 166 (19.12%) Citrix
14 158 (18.20%) VMware Infrastructure
15 151 (17.40%) Windows Server 2012
16 149 (17.17%) VPN
17 142 (16.36%) Cisco
17 142 (16.36%) Windows Server 2003
18 139 (16.01%) Windows XP
19 132 (15.21%) Windows 8
20 126 (14.52%) DNS
21 118 (13.59%) TCP/IP
22 117 (13.48%) Blackberry
23 116 (13.36%) Firewall
24 114 (13.13%) Microsoft Certification
25 107 (12.33%) Apple
25 107 (12.33%) Linux
26 103 (11.87%) DHCP
27 95 (10.94%) LAN
27 95 (10.94%) MCP

IT Support
Top Related IT Skills in London by Category

For the 6 months to 27 February 2015, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 288 (33.18%) MS Exchange
2 95 (10.94%) Exchange Server 2010
3 41 (4.72%) SharePoint
4 36 (4.15%) Blackberry Enterprise Server
5 35 (4.03%) Exchange Server 2007
6 26 (3.00%) Exchange Server 2013
7 22 (2.53%) Lync
8 18 (2.07%) IIS
9 17 (1.96%) Exchange Server 2003
10 12 (1.38%) WorkSite
11 11 (1.27%) Apache
12 10 (1.15%) IBM Notes
13 9 (1.04%) SharePoint 2013
14 6 (0.69%) SharePoint 2010
14 6 (0.69%) CMS
15 5 (0.58%) Tomcat
16 3 (0.35%) nginx
16 3 (0.35%) Moodle
16 3 (0.35%) WebLogic
17 1 (0.12%) JBoss
Applications
1 369 (42.51%) MS Office
2 265 (30.53%) MS Excel
3 23 (2.65%) MS PowerPoint
4 6 (0.69%) Photoshop
5 5 (0.58%) AutoCAD
6 3 (0.35%) Adobe Illustrator
6 3 (0.35%) Spreadsheet
6 3 (0.35%) Adobe Creative Suite
7 2 (0.23%) MS Visio
8 1 (0.12%) S-PLUS
Business Applications
1 8 (0.92%) Dynamics CRM
2 3 (0.35%) Dynamics NAV
3 2 (0.23%) Google Analytics
4 1 (0.12%) Magento
4 1 (0.12%) Fredhopper
4 1 (0.12%) Dynamics AX
4 1 (0.12%) Oracle EBS
4 1 (0.12%) Cognos TM1
4 1 (0.12%) Visualfiles
Cloud Services
1 52 (5.99%) Office 365
2 8 (0.92%) Microsoft Azure
2 8 (0.92%) Google Apps
3 6 (0.69%) SaaS
4 1 (0.12%) Cloud Computing
Communications & Networking
1 149 (17.17%) VPN
2 126 (14.52%) DNS
3 118 (13.59%) TCP/IP
4 116 (13.36%) Firewall
5 103 (11.87%) DHCP
6 95 (10.94%) LAN
7 87 (10.02%) WAN
8 57 (6.57%) VoIP
9 52 (5.99%) SAN
10 49 (5.65%) Internet
11 37 (4.26%) Wireless
12 23 (2.65%) Cisco ASA
13 16 (1.84%) Intranet
14 13 (1.50%) Wi-Fi
15 12 (1.38%) IP Telephony
15 12 (1.38%) Cisco IPT
16 11 (1.27%) Cisco IOS
16 11 (1.27%) Network Security
17 7 (0.81%) PABX
17 7 (0.81%) MPLS
Database & Business Intelligence
1 42 (4.84%) SQL Server
2 9 (1.04%) SQL Server 2008
3 6 (0.69%) SQL Server 2012
3 6 (0.69%) MySQL
4 5 (0.58%) SQL Server Reporting Services
5 4 (0.46%) Oracle Database
6 3 (0.35%) Relational Database
7 2 (0.23%) MS Access
8 1 (0.12%) SQL Server 2005
Development Applications
1 2 (0.23%) Visual Studio
1 2 (0.23%) JIRA
1 2 (0.23%) Visual Studio Tools for Office
General
1 213 (24.54%) Finance
2 54 (6.22%) Financial Institution
3 50 (5.76%) Legal
4 47 (5.41%) Law
5 44 (5.07%) Banking
6 38 (4.38%) Telecoms
7 31 (3.57%) Retail
8 27 (3.11%) Back Office
9 25 (2.88%) Marketing
10 22 (2.53%) Games
11 14 (1.61%) Advertising
12 12 (1.38%) Front Office
13 9 (1.04%) Billing
14 7 (0.81%) Publishing
15 6 (0.69%) Manufacturing
16 3 (0.35%) Investment Banking
17 2 (0.23%) Mandarin Language
18 1 (0.12%) German Language
18 1 (0.12%) Private Banking
18 1 (0.12%) Electronics
Libraries, Frameworks & Software Standards
1 31 (3.57%) Software Packaging
2 15 (1.73%) XML
3 10 (1.15%) HTML
4 4 (0.46%) COM
4 4 (0.46%) LAMP
5 3 (0.35%) Middleware
6 2 (0.23%) FIX Protocol
6 2 (0.23%) CSS
7 1 (0.12%) Web Services
7 1 (0.12%) .NET
Miscellaneous
1 117 (13.48%) Blackberry
2 84 (9.68%) Computer Science
3 41 (4.72%) Hedge funds
4 35 (4.03%) Analytical Skills
5 32 (3.69%) iPhone
6 22 (2.53%) Mathematics
7 19 (2.19%) Video Conferencing
8 16 (1.84%) Management Information System
9 15 (1.73%) iPad
10 14 (1.61%) Smartphone
10 14 (1.61%) CCTV
11 13 (1.50%) Derivative
12 10 (1.15%) Robotics
13 9 (1.04%) Fixed Income
13 9 (1.04%) Foreign Exchange (FX)
14 8 (0.92%) Equities
15 7 (0.81%) Credit Derivative
15 7 (0.81%) Thin Client
15 7 (0.81%) Fat Client
15 7 (0.81%) User Experience
Operating Systems
1 704 (81.11%) Windows
2 363 (41.82%) Windows 7
3 271 (31.22%) Windows Server 2008
4 151 (17.40%) Windows Server 2012
5 142 (16.36%) Windows Server 2003
6 139 (16.01%) Windows XP
7 132 (15.21%) Windows 8
8 107 (12.33%) Linux
9 69 (7.95%) Mac OS X
10 48 (5.53%) Android
11 41 (4.72%) Apple iOS
12 30 (3.46%) Mac OS
13 20 (2.30%) Windows Vista
14 16 (1.84%) UNIX
15 11 (1.27%) Mac OS X Server
16 8 (0.92%) Windows 2000 Server
16 8 (0.92%) CentOS
17 6 (0.69%) Windows Mobile
18 5 (0.58%) Solaris
19 3 (0.35%) Windows 2000
Processes & Methodologies
1 206 (23.73%) ITIL
2 62 (7.14%) Service Delivery
3 46 (5.30%) Disaster Recovery
4 30 (3.46%) Service Management
5 28 (3.23%) Asset Management
5 28 (3.23%) Incident Management
6 27 (3.11%) CRM
7 23 (2.65%) Migration
8 22 (2.53%) Boundary Protection
9 20 (2.30%) Change Management
10 18 (2.07%) Project Management
11 17 (1.96%) B2B
11 17 (1.96%) Wealth Management
11 17 (1.96%) Data Protection
11 17 (1.96%) Root Cause Analysis
12 14 (1.61%) Mobile Device Management
12 14 (1.61%) Document Management
13 13 (1.50%) Time Management
14 12 (1.38%) Investment Management
14 12 (1.38%) Problem Management
Programming Languages
1 70 (8.06%) SQL
2 64 (7.37%) PowerShell
3 39 (4.49%) Perl
4 20 (2.30%) VBA
5 16 (1.84%) VB
6 15 (1.73%) VBScript
7 11 (1.27%) Python
8 9 (1.04%) C#
9 8 (0.92%) PHP
10 7 (0.81%) C
11 6 (0.69%) Java
11 6 (0.69%) Bash Shell
12 4 (0.46%) Shell Script
13 2 (0.23%) JavaScript
13 2 (0.23%) T-SQL
14 1 (0.12%) PL/SQL
Qualifications
1 198 (22.81%) Degree
2 114 (13.13%) Microsoft Certification
3 95 (10.94%) MCP
4 69 (7.95%) MCSE
5 42 (4.84%) MCITP
6 41 (4.72%) MCSA
6 41 (4.72%) Cisco Certification
7 39 (4.49%) MCTS
8 34 (3.92%) CCNA
9 21 (2.42%) ITIL Certification
10 20 (2.30%) PhD
11 18 (2.07%) ITIL Foundation Certificate
12 12 (1.38%) VCP4
13 10 (1.15%) CCNP
14 9 (1.04%) A+ Certification
15 7 (0.81%) MCDST
16 6 (0.69%) VMware Certified Professional (VCP)
17 4 (0.46%) MOS
18 3 (0.35%) HND
18 3 (0.35%) CCA
Quality Assurance & Compliance
1 59 (6.80%) SLA
2 3 (0.35%) ISO 9001
2 3 (0.35%) COBIT
2 3 (0.35%) QA
3 2 (0.23%) Sarbanes-Oxley
4 1 (0.12%) ISO/IEC 27001
4 1 (0.12%) GxP
4 1 (0.12%) GAMP
System Software
1 559 (64.40%) Active Directory
2 158 (18.20%) VMware Infrastructure
3 53 (6.11%) Hyper-V
4 45 (5.18%) XenApp
5 35 (4.03%) VMware ESX
6 33 (3.80%) VMware Workstation
7 12 (1.38%) MetaFrame
8 10 (1.15%) Terminal Services
9 9 (1.04%) VMware ESXi
10 8 (0.92%) XenDesktop
11 7 (0.81%) vSphere
12 6 (0.69%) XenServer
13 5 (0.58%) Terminal Server
14 2 (0.23%) Microsoft Virtual Server
15 1 (0.12%) VMware Server
15 1 (0.12%) UAG
15 1 (0.12%) Xsan
Systems Management
1 31 (3.57%) SCCM
2 20 (2.30%) Backup Exec
3 12 (1.38%) NetBackup
3 12 (1.38%) WSUS
4 10 (1.15%) HP NNM
4 10 (1.15%) HP Data Protector
4 10 (1.15%) HP SIM
5 7 (0.81%) Casper Suite
6 6 (0.69%) FortiGate
6 6 (0.69%) Nagios
7 5 (0.58%) Norton AntiVirus
8 4 (0.46%) McAfee ePO
8 4 (0.46%) Opsview
9 3 (0.35%) Symantec Endpoint Protection
9 3 (0.35%) ZABBIX
10 2 (0.23%) SCVMM
10 2 (0.23%) Tivoli
10 2 (0.23%) Tivoli Storage Manager
11 1 (0.12%) Plesk
11 1 (0.12%) Windows Intune
Vendors
1 416 (47.93%) Microsoft
2 230 (26.50%) VMware
3 166 (19.12%) Citrix
4 142 (16.36%) Cisco
5 107 (12.33%) Apple
6 59 (6.80%) Symantec
7 51 (5.88%) HP
8 34 (3.92%) Bloomberg
9 25 (2.88%) Google
10 23 (2.65%) Avaya
11 21 (2.42%) Dell
11 21 (2.42%) Red Hat
11 21 (2.42%) Mitel
12 20 (2.30%) Reuters
13 17 (1.96%) NetApp
13 17 (1.96%) Adobe
14 14 (1.61%) LANDesk
15 12 (1.38%) Veritas
16 10 (1.15%) Lotus
17 9 (1.04%) Polycom
Croydon, Surrey
Harrington Starr
Salary: £25000 per annum
Posted: 16 hours ago
London
ARC IT Recruitment Ltd
Salary: £30000 - £40000 Per Annum
Posted: Yesterday
Surbiton, Surrey
ARC IT Recruitment Ltd
Salary: £30000 - £35000 Per Annum
Posted: Yesterday
London
Digitech Resourcing Ltd
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
Croydon, Surrey
CV Screen Ltd
Salary: Up to £23k plus excellent benefits
Posted: Yesterday
London
Explore Recruitment Solutions
Salary: £25000 per annum
Posted: Yesterday
London
Redrock Consulting Ltd
Salary: £20000 - £22000.00 per annum + Benefits
Posted: Yesterday
South West London
Edison Hill Ltd
Salary: From £30,000 to £38,000 per annum plus bonus, benefits and training
Posted: Yesterday
South West London
Commonwealth Secretariat
Salary: £35,096 per annum + Benefits
Posted: 2 days ago
London
Harrington Starr
Salary: £20000 - £50000 per annum + Bonus + Benefits
Posted: 2 days ago
Harrow, Middlesex
CV Screen Ltd
Salary: £24k - 26k per year + benefits
Posted: 2 days ago
City, London
McGregor Boyall
Salary: £35000 - £45000 per annum + Strong Bonuses
Posted: 2 days ago
City, London
Senitor Associates
Salary: £35000 - £45000 per annum
Posted: 3 days ago
West London
Kelway Ltd
Salary: From £24,000 to £28,000 per annum £24,000 - £28,000 + Shift Allowance
Posted: 4 days ago
London
Capital IT Resourcing LTD
Salary: £25k - 30k per year + Benefits
Posted: 4 days ago
London
Energon People
Salary: £100.00 - £115.00 per day
Posted: 4 days ago
London
Eligo Recruitment Ltd
Salary: £30000 - £40000 per annum + Pension , Bonus
Posted: 4 days ago
North London
Ashdown IT
Salary: £20000 - £30000 per annum
Posted: 5 days ago
Uxbridge, Middlesex
CPS Group UK
Salary: £23000 - £25000 per annum + corporate benefits
Posted: 5 days ago
London
Marcus Donald People
Salary: £22000 - £26000 per annum
Posted: 5 days ago