The table below looks at the statistics for the IT Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 324 381 385
Rank change year-on-year
+57 +4
Permanent jobs requiring an IT Support 374 239 283
As % of all permanent IT jobs located in London 0.81% 0.55% 0.57%
As % of the Job Titles category 0.87% 0.58% 0.60%
Number of salaries quoted 318 223 249
Average salary £29,500 £27,500 £29,500
Average salary % change year-on-year
+7.27% -6.77%
90% offered a salary of more than £22,500 £22,150 £22,500
10% offered a salary of more than £40,000 £41,000 £50,500
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42908 41018 46961
As % of all permanent IT jobs located in London 93.40% 93.55% 94.55%
Number of salaries quoted 35852 34457 40696
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the London region.

IT Support Salary Trend in London

IT Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support across the London region over the 3 months to 18 September 2014.

IT Support Salary Histogram in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the London region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +51 99 £28,750 +4.54% 23
Croydon - 6 £24,000 - 3
Uxbridge - 5 £27,500 -
Bromley -10 4 £24,500 +4.25%
Wimbledon -7 3 £35,000 +27.27%
Beckenham - 3 £27,500 -
Chiswick - 2 £28,000 -
Romford +11 1 £21,000 -16.00%
Hayes +4 1 £40,000 +40.35% 1
Kingston Upon Thames -18 1 £29,750 +16.66%
Teddington - 1 £19,500 -
Enfield - 1 £20,000 -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 18 September 2014, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 602 (80.48%) Windows
2 437 (58.42%) Active Directory
3 400 (53.48%) Microsoft
4 322 (43.05%) MS Office
5 304 (40.64%) Windows 7
6 227 (30.35%) MS Excel
7 222 (29.68%) VMware
8 218 (29.14%) MS Exchange
9 212 (28.34%) Windows Server 2008
10 169 (22.59%) ITIL
11 148 (19.79%) Finance
12 144 (19.25%) Windows XP
13 142 (18.98%) VMware Infrastructure
14 133 (17.78%) Citrix
15 128 (17.11%) Windows Server 2003
16 122 (16.31%) Degree
17 120 (16.04%) Cisco
18 113 (15.11%) Microsoft Certification
19 111 (14.84%) Firewall
20 105 (14.04%) TCP/IP
21 102 (13.64%) DNS
22 97 (12.97%) Linux
23 94 (12.57%) SQL
24 92 (12.30%) Windows Server 2012
25 91 (12.17%) LAN
26 89 (11.90%) Windows 8
27 88 (11.76%) DHCP
28 87 (11.63%) WAN
29 86 (11.50%) Blackberry
30 80 (10.70%) SQL Server

IT Support
Top Related IT Skills in London by Category

For the 6 months to 18 September 2014, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 218 (29.14%) MS Exchange
2 79 (10.56%) Exchange Server 2010
3 44 (5.88%) SharePoint
4 38 (5.08%) Exchange Server 2007
5 34 (4.55%) Exchange Server 2013
6 28 (3.74%) Lync
7 26 (3.48%) IIS
8 24 (3.21%) Blackberry Enterprise Server
9 17 (2.27%) Exchange Server 2003
10 10 (1.34%) WorkSite
11 7 (0.94%) SharePoint Server
12 6 (0.80%) SharePoint 2010
13 4 (0.53%) SharePoint 2013
13 4 (0.53%) IBM Notes
14 2 (0.27%) Exchange Server 2000
14 2 (0.27%) CMS
14 2 (0.27%) Apache
14 2 (0.27%) Tomcat
15 1 (0.13%) Documentum
15 1 (0.13%) WordPress
Applications
1 322 (43.05%) MS Office
2 227 (30.35%) MS Excel
3 15 (2.01%) MS PowerPoint
4 3 (0.40%) MS Visio
5 2 (0.27%) Acrobat
6 1 (0.13%) Photoshop
6 1 (0.13%) MS Project
6 1 (0.13%) AutoCAD
6 1 (0.13%) S-PLUS
Business Applications
1 7 (0.94%) Google Analytics
2 5 (0.67%) Movex
2 5 (0.67%) Dynamics CRM
3 4 (0.53%) Dynamics AX
4 3 (0.40%) Dynamics GP
4 3 (0.40%) Dynamics NAV
4 3 (0.40%) IntelliMatch
5 2 (0.27%) Cognos TM1
6 1 (0.13%) Oracle EBS
6 1 (0.13%) Global One
6 1 (0.13%) 3000 Xtra
6 1 (0.13%) Misys Midas
6 1 (0.13%) Eikon
Cloud Services
1 43 (5.75%) Office 365
2 10 (1.34%) Amazon AWS
3 7 (0.94%) Google Apps
4 5 (0.67%) Microsoft Azure
5 3 (0.40%) Cloud Computing
6 2 (0.27%) SaaS
7 1 (0.13%) PaaS
Communications & Networking
1 111 (14.84%) Firewall
2 105 (14.04%) TCP/IP
3 102 (13.64%) DNS
4 91 (12.17%) LAN
5 88 (11.76%) DHCP
6 87 (11.63%) WAN
7 79 (10.56%) VPN
8 65 (8.69%) VoIP
9 42 (5.61%) SAN
10 26 (3.48%) Internet
11 25 (3.34%) Wireless
12 22 (2.94%) Wi-Fi
13 21 (2.81%) VLAN
14 13 (1.74%) Ethernet
15 12 (1.60%) NAS
15 12 (1.60%) Intranet
16 8 (1.07%) IP Telephony
16 8 (1.07%) Network Security
16 8 (1.07%) iSCSI
16 8 (1.07%) ADSL
Database & Business Intelligence
1 80 (10.70%) SQL Server
2 28 (3.74%) SQL Server 2008
3 10 (1.34%) SQL Server 2005
4 8 (1.07%) PostgreSQL
5 7 (0.94%) MS Access
6 4 (0.53%) Crystal Reports
7 3 (0.40%) Oracle Database
8 2 (0.27%) SQL Server 2012
8 2 (0.27%) MarkLogic
8 2 (0.27%) SQL Server 2000
9 1 (0.13%) Data Warehouse
9 1 (0.13%) RDBMS
9 1 (0.13%) FileMaker
9 1 (0.13%) SQL Server Reporting Services
9 1 (0.13%) Relational Database
Development Applications
1 3 (0.40%) JIRA
General
1 148 (19.79%) Finance
2 42 (5.61%) Legal
3 39 (5.21%) Retail
4 32 (4.28%) Law
5 29 (3.88%) Telecoms
5 29 (3.88%) Banking
6 27 (3.61%) Advertising
7 23 (3.07%) Financial Institution
8 17 (2.27%) Marketing
9 8 (1.07%) French Language
9 8 (1.07%) Back Office
10 7 (0.94%) Publishing
11 6 (0.80%) Italian Language
12 5 (0.67%) Games
12 5 (0.67%) Investment Banking
12 5 (0.67%) Japanese Language
12 5 (0.67%) Spanish Language
12 5 (0.67%) German Language
13 4 (0.53%) Manufacturing
14 2 (0.27%) Electronics
Libraries, Frameworks & Software Standards
1 36 (4.81%) Software Packaging
2 13 (1.74%) Web Services
3 6 (0.80%) XML
4 5 (0.67%) HTML
4 5 (0.67%) LAMP
5 3 (0.40%) CSS
5 3 (0.40%) .NET
6 2 (0.27%) ASP.NET Web Forms
7 1 (0.13%) COM
Miscellaneous
1 86 (11.50%) Blackberry
2 51 (6.82%) Analytical Skills
3 50 (6.68%) Computer Science
4 42 (5.61%) Hedge funds
4 42 (5.61%) iPhone
5 22 (2.94%) Management Information System
6 16 (2.14%) Video Conferencing
7 15 (2.01%) iPad
8 12 (1.60%) Client/Server
9 11 (1.47%) EPoS
9 11 (1.47%) Mathematics
10 9 (1.20%) Streaming Media
11 8 (1.07%) Kindle
11 8 (1.07%) Replication
12 7 (0.94%) PDA
13 6 (0.80%) Foreign Exchange (FX)
14 5 (0.67%) Derivative
14 5 (0.67%) Smartphone
14 5 (0.67%) User Experience
15 4 (0.53%) Statistics
Operating Systems
1 602 (80.48%) Windows
2 304 (40.64%) Windows 7
3 212 (28.34%) Windows Server 2008
4 144 (19.25%) Windows XP
5 128 (17.11%) Windows Server 2003
6 97 (12.97%) Linux
7 92 (12.30%) Windows Server 2012
8 89 (11.90%) Windows 8
9 52 (6.95%) Mac OS X
10 29 (3.88%) Mac OS
11 26 (3.48%) Android
12 20 (2.67%) Windows Vista
13 15 (2.01%) Apple iOS
14 11 (1.47%) UNIX
15 8 (1.07%) Mac OS X Server
16 7 (0.94%) Windows 2000 Server
17 5 (0.67%) Windows 2000
18 4 (0.53%) Ubuntu
18 4 (0.53%) Debian
18 4 (0.53%) Solaris
Processes & Methodologies
1 169 (22.59%) ITIL
2 56 (7.49%) Disaster Recovery
3 36 (4.81%) Asset Management
4 28 (3.74%) Service Management
5 27 (3.61%) Service Delivery
6 23 (3.07%) Change Management
7 20 (2.67%) Investment Management
7 20 (2.67%) CRM
8 18 (2.41%) Mobile Device Management
9 17 (2.27%) Incident Management
10 16 (2.14%) Document Management
10 16 (2.14%) Project Management
11 14 (1.87%) Root Cause Analysis
12 13 (1.74%) Coaching
12 13 (1.74%) Performance Monitoring
12 13 (1.74%) E-Commerce
13 12 (1.60%) Change Control
13 12 (1.60%) Migration
13 12 (1.60%) Kalman Filter
14 10 (1.34%) Workflow
Programming Languages
1 94 (12.57%) SQL
2 51 (6.82%) PowerShell
3 41 (5.48%) Perl
4 16 (2.14%) C
5 14 (1.87%) JavaScript
6 13 (1.74%) Python
7 11 (1.47%) Java
8 10 (1.34%) VB
9 8 (1.07%) Shell Script
10 7 (0.94%) VBA
11 6 (0.80%) PHP
12 3 (0.40%) VBScript
12 3 (0.40%) Bash Shell
13 2 (0.27%) C#
13 2 (0.27%) C++
14 1 (0.13%) VC++
14 1 (0.13%) AWK
14 1 (0.13%) VB6
14 1 (0.13%) Lua
14 1 (0.13%) Korn
Qualifications
1 122 (16.31%) Degree
2 113 (15.11%) Microsoft Certification
3 67 (8.96%) MCSE
4 45 (6.02%) MCP
5 38 (5.08%) Cisco Certification
6 30 (4.01%) MCITP
6 30 (4.01%) MCSA
7 28 (3.74%) ITIL Certification
8 26 (3.48%) CCNA
9 22 (2.94%) PhD
10 18 (2.41%) MCTS
11 14 (1.87%) ITIL Foundation Certificate
12 9 (1.20%) A+ Certification
13 6 (0.80%) ACTC
14 5 (0.67%) Network+ Certification
15 4 (0.53%) MCDST
15 4 (0.53%) SC Cleared
15 4 (0.53%) Security Cleared
15 4 (0.53%) CCNP
16 3 (0.40%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 60 (8.02%) SLA
2 11 (1.47%) QA
3 8 (1.07%) ISO 9001
4 6 (0.80%) HL7
4 6 (0.80%) DICOM
5 4 (0.53%) COBIT
6 1 (0.13%) GAMP
6 1 (0.13%) GxP
6 1 (0.13%) Sarbanes-Oxley
System Software
1 437 (58.42%) Active Directory
2 142 (18.98%) VMware Infrastructure
3 60 (8.02%) Hyper-V
4 49 (6.55%) VMware ESX
5 30 (4.01%) VMware Workstation
6 23 (3.07%) XenApp
7 20 (2.67%) Terminal Services
8 9 (1.20%) vSphere
9 6 (0.80%) VMware ESXi
10 5 (0.67%) Terminal Server
11 4 (0.53%) Xen
11 4 (0.53%) XenServer
11 4 (0.53%) MetaFrame
12 3 (0.40%) Microsoft App-V
13 2 (0.27%) Citrix Presentation Server
13 2 (0.27%) VMware Server
14 1 (0.13%) XenDesktop
14 1 (0.13%) Microsoft Virtual Server
Systems Management
1 32 (4.28%) SCCM
2 25 (3.34%) Backup Exec
3 22 (2.94%) WSUS
4 17 (2.27%) NetBackup
5 7 (0.94%) Nagios
5 7 (0.94%) Symantec Enterprise Vault
6 6 (0.80%) Norton AntiVirus
7 4 (0.53%) SCOM
8 2 (0.27%) Opsview
8 2 (0.27%) ARCserve
9 1 (0.13%) Tivoli
9 1 (0.13%) Tivoli Storage Manager
9 1 (0.13%) Control-M
9 1 (0.13%) ZENworks
9 1 (0.13%) HP SIM
9 1 (0.13%) McAfee ePO
Vendors
1 400 (53.48%) Microsoft
2 222 (29.68%) VMware
3 133 (17.78%) Citrix
4 120 (16.04%) Cisco
5 76 (10.16%) Apple
6 70 (9.36%) HP
7 37 (4.95%) Symantec
8 32 (4.28%) Dell
9 28 (3.74%) Adobe
10 20 (2.67%) Bloomberg
11 19 (2.54%) Oracle
12 17 (2.27%) ServiceNow
12 17 (2.27%) Veritas
13 16 (2.14%) Google
14 12 (1.60%) Polycom
14 12 (1.60%) Toshiba
14 12 (1.60%) Reuters
15 11 (1.47%) NetApp
16 10 (1.34%) Avaya
17 8 (1.07%) WatchGuard
London
Harvey Nash plc
Salary: £28000 - £30000 per annum
Posted: 9 hours ago
North London
Entel
Salary: Competitive
Posted: 14 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £22000 - £27000 per annum + Benefits
Posted: 15 hours ago
South West London
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 16 hours ago
London
Ashdown IT
Salary: £28000 - £30000 per annum
Posted: 16 hours ago
City, London
Deerfoot IT Resources Ltd
Salary: £25000 - £30000 per annum + Excellent benefits
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £35,000 to £45,000 per annum Bonus and benefits package
Posted: Yesterday
London
Comtecs
Salary: £44000 - £45000 Per Annum +Bonus +Benefits
Posted: Yesterday
City, London
Oho Group Ltd.
Salary: £28000 to £33000 per annum - Excellent Benefits and Environment
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £23000 - £25500 per annum + £1,966 Inner London Allowance
Posted: Yesterday
London
RM Education
Salary: £33k - £38k per annum + £4k/car + 5% bonus
Posted: Yesterday
London
Mortimer Spinks
Salary: £40000 per annum + EXCELLENT PACKAGE
Posted: Yesterday
South West London
RM Education
Salary: £25000 - £28500 per annum + £800 bonus
Posted: Yesterday
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £24000 per annum + Benefits
Posted: Yesterday
City, London
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: 2 days ago
City, London
Argus Media
Salary: Competitive salary and benefits package
Posted: 2 days ago
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: 2 days ago
East London
Oscar Associates (UK) Ltd
Salary: £28000 - £35000 per annum + Benefits
Posted: 2 days ago
East London
Total Gas & Power Limited
Salary: From £35,000 to £42,000 per annum Excellent Benefits package offered
Posted: 3 days ago
City, London
Miller Maxwell Ltd
Salary: From £30,000 to £40,000 per annum Bonus and benefits package
Posted: 3 days ago