The table below looks at the statistics for the IT Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 336 334 430
Rank change year-on-year
-2 +96
Permanent jobs requiring an IT Support 350 391 196
As % of all permanent IT jobs located in London 0.79% 0.81% 0.44%
As % of the Job Titles category 0.85% 0.87% 0.47%
Number of salaries quoted 306 345 179
Average salary £28,500 £29,500 £27,000
Average salary % change year-on-year
-3.38% +9.25%
90% offered a salary of more than £21,250 £22,500 £22,500
10% offered a salary of more than £38,000 £41,500 £40,100
UK excluding London average salary £24,000 £24,500 £23,980
% change year-on-year
-2.04% +2.16%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41271 44993 41469
As % of all permanent IT jobs located in London 93.31% 93.47% 93.48%
Number of salaries quoted 34981 37795 34683
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the London region.

IT Support Salary Trend in London

IT Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support across the London region over the 3 months to 31 July 2015.

IT Support Salary Histogram in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the London region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +9 78 £29,000 -3.33% 9
Docklands, London +15 12 - -
Uxbridge +6 8 £29,125 -33.80% 2
Canary Wharf +11 7 £26,500 -33.75%
Surbiton - 4 £19,000 -
Hounslow +16 3 £27,000 +20.00%
Wembley +4 3 £18,500 -
Kingston Upon Thames +3 3 £20,500 -31.09% 1
Southwark - 3 £28,000 -
Wimbledon - 2 £32,000 -
Bromley +14 1 £22,500 -30.23%
Sidcup +7 1 £26,500 -
Hammersmith +6 1 £32,000 -1.53%
Chiswick -4 1 £38,000 +65.21%
Brentford - 1 £25,500 - 2
Ealing - 1 £26,500 -
Chessington - 1 £31,000 -
Greenford - 1 £27,000 -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 31 July 2015, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 601 (77.15%) Windows
2 416 (53.40%) Active Directory
3 375 (48.14%) Microsoft
4 342 (43.90%) MS Office
5 305 (39.15%) Windows 7
6 235 (30.17%) MS Exchange
7 226 (29.01%) MS Excel
8 212 (27.21%) VMware
9 202 (25.93%) Windows Server 2008
10 174 (22.34%) VMware Infrastructure
11 147 (18.87%) Windows 8
12 143 (18.36%) Finance
13 140 (17.97%) Windows Server 2012
14 136 (17.46%) ITIL
15 134 (17.20%) Firewall
16 133 (17.07%) Degree
17 127 (16.30%) Blackberry
18 120 (15.40%) Citrix
19 116 (14.89%) TCP/IP
20 106 (13.61%) VPN
21 99 (12.71%) Windows XP
22 93 (11.94%) DNS
22 93 (11.94%) Windows Server 2003
23 85 (10.91%) DHCP
24 79 (10.14%) HP
25 77 (9.88%) Cisco
25 77 (9.88%) Linux
26 75 (9.63%) LAN
27 73 (9.37%) Mac OS X
27 73 (9.37%) Exchange Server 2010

IT Support
Top Related IT Skills in London by Category

For the 6 months to 31 July 2015, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 235 (30.17%) MS Exchange
2 73 (9.37%) Exchange Server 2010
3 50 (6.42%) Exchange Server 2013
4 45 (5.78%) Exchange Server 2007
5 42 (5.39%) SharePoint
6 28 (3.59%) Lync
7 26 (3.34%) IIS
8 24 (3.08%) Blackberry Enterprise Server
9 13 (1.67%) Exchange Server 2003
9 13 (1.67%) WorkSite
10 12 (1.54%) IBM Notes
11 8 (1.03%) Apache
12 6 (0.77%) Tomcat
13 4 (0.51%) ArcGIS
13 4 (0.51%) SharePoint 2010
13 4 (0.51%) SharePoint 2013
14 2 (0.26%) Moodle
15 1 (0.13%) Office Communications Server
15 1 (0.13%) WebSphere
15 1 (0.13%) Lotus Domino
Applications
1 342 (43.90%) MS Office
2 226 (29.01%) MS Excel
3 15 (1.93%) MS PowerPoint
4 12 (1.54%) Spreadsheet
5 7 (0.90%) Adobe Creative Suite
6 5 (0.64%) MS Visio
6 5 (0.64%) MS Project
7 4 (0.51%) Photoshop
8 2 (0.26%) AutoCAD
8 2 (0.26%) Adobe Illustrator
9 1 (0.13%) S-PLUS
9 1 (0.13%) Acrobat
Business Applications
1 14 (1.80%) Dynamics GP
2 9 (1.16%) Dynamics CRM
3 2 (0.26%) Dynamics NAV
3 2 (0.26%) assyst
3 2 (0.26%) Remedy ITSM
3 2 (0.26%) Finacle
4 1 (0.13%) Magento
4 1 (0.13%) Fredhopper
4 1 (0.13%) Infor CRM
4 1 (0.13%) PeopleSoft HRMS
4 1 (0.13%) Cognos TM1
4 1 (0.13%) JDE EnterpriseOne
Cloud Services
1 71 (9.11%) Office 365
2 14 (1.80%) Google Apps
2 14 (1.80%) Amazon AWS
3 7 (0.90%) SaaS
4 5 (0.64%) Microsoft Azure
4 5 (0.64%) Symantec.cloud
5 4 (0.51%) AWS CloudFormation
5 4 (0.51%) Google Drive
5 4 (0.51%) Mimecast
6 3 (0.39%) Amazon EC2
7 2 (0.26%) Amazon S3
7 2 (0.26%) IaaS
8 1 (0.13%) Yammer
8 1 (0.13%) PaaS
8 1 (0.13%) Dropbox
8 1 (0.13%) OneDrive
Communications & Networking
1 134 (17.20%) Firewall
2 116 (14.89%) TCP/IP
3 106 (13.61%) VPN
4 93 (11.94%) DNS
5 85 (10.91%) DHCP
6 75 (9.63%) LAN
7 66 (8.47%) VoIP
8 65 (8.34%) WAN
9 44 (5.65%) SAN
10 37 (4.75%) Internet
11 23 (2.95%) Wireless
12 20 (2.57%) Wi-Fi
12 20 (2.57%) NAS
13 19 (2.44%) VLAN
14 18 (2.31%) Ethernet
15 16 (2.05%) Cisco ASA
16 12 (1.54%) IP Telephony
17 11 (1.41%) Cisco IOS
18 6 (0.77%) SMTP
18 6 (0.77%) WLAN
Database & Business Intelligence
1 54 (6.93%) SQL Server
2 11 (1.41%) MySQL
3 4 (0.51%) Relational Database
3 4 (0.51%) SQL Server Reporting Services
4 3 (0.39%) SQL Server Integration Services
4 3 (0.39%) RDBMS
5 2 (0.26%) SQL Server 2008
5 2 (0.26%) Oracle Database
6 1 (0.13%) SQL Server 2012
6 1 (0.13%) SQL Server 2005
6 1 (0.13%) Oracle Database 10g
6 1 (0.13%) MS Access
Development Applications
1 8 (1.03%) Visual Studio
2 4 (0.51%) Oracle Forms
3 2 (0.26%) MSI
4 1 (0.13%) Visual Studio Tools for Office
General
1 143 (18.36%) Finance
2 53 (6.80%) Legal
3 51 (6.55%) Law
4 37 (4.75%) Banking
5 31 (3.98%) Retail
6 29 (3.72%) Telecoms
7 22 (2.82%) Back Office
8 21 (2.70%) Financial Institution
9 18 (2.31%) Games
10 17 (2.18%) Front Office
10 17 (2.18%) Marketing
11 12 (1.54%) Advertising
12 8 (1.03%) Publishing
13 4 (0.51%) Private Banking
13 4 (0.51%) Investment Banking
13 4 (0.51%) Mandarin Language
14 3 (0.39%) French Language
15 2 (0.26%) Billing
15 2 (0.26%) Manufacturing
16 1 (0.13%) Music Industry
Libraries, Frameworks & Software Standards
1 17 (2.18%) Software Packaging
2 11 (1.41%) .NET
3 8 (1.03%) XML
4 5 (0.64%) FIX Protocol
5 4 (0.51%) Web Services
5 4 (0.51%) ASP.NET
6 3 (0.39%) HTML
6 3 (0.39%) CSS
6 3 (0.39%) Java RMI
7 2 (0.26%) X-Windows
7 2 (0.26%) LAMP
8 1 (0.13%) SAP Basis
8 1 (0.13%) Application Packaging
8 1 (0.13%) COM
8 1 (0.13%) Middleware
Miscellaneous
1 127 (16.30%) Blackberry
2 66 (8.47%) Computer Science
3 45 (5.78%) iPhone
4 41 (5.26%) Video Conferencing
5 39 (5.01%) Analytical Skills
6 32 (4.11%) iPad
6 32 (4.11%) Hedge funds
7 13 (1.67%) Mathematics
8 12 (1.54%) Management Information System
8 12 (1.54%) User Experience
8 12 (1.54%) Data Centre
9 10 (1.28%) Fat Client
9 10 (1.28%) Thin Client
9 10 (1.28%) Smartphone
10 9 (1.16%) Statistics
11 8 (1.03%) Foreign Exchange (FX)
11 8 (1.03%) Handset
12 7 (0.90%) Derivative
13 6 (0.77%) CCTV
13 6 (0.77%) Fixed Income
Operating Systems
1 601 (77.15%) Windows
2 305 (39.15%) Windows 7
3 202 (25.93%) Windows Server 2008
4 147 (18.87%) Windows 8
5 140 (17.97%) Windows Server 2012
6 99 (12.71%) Windows XP
7 93 (11.94%) Windows Server 2003
8 77 (9.88%) Linux
9 73 (9.37%) Mac OS X
10 67 (8.60%) Android
11 52 (6.68%) Apple iOS
12 35 (4.49%) Windows Vista
13 25 (3.21%) Mac OS
14 7 (0.90%) UNIX
15 5 (0.64%) Mac OS X Server
16 4 (0.51%) CentOS
17 3 (0.39%) Windows 2000 Server
17 3 (0.39%) VMS
17 3 (0.39%) Solaris
18 2 (0.26%) Debian
Processes & Methodologies
1 136 (17.46%) ITIL
2 45 (5.78%) Service Delivery
3 39 (5.01%) Service Management
4 36 (4.62%) Incident Management
5 27 (3.47%) Disaster Recovery
6 20 (2.57%) Asset Management
6 20 (2.57%) CRM
7 19 (2.44%) Project Management
8 18 (2.31%) Problem Management
9 17 (2.18%) Kalman Filter
10 15 (1.93%) Boundary Protection
10 15 (1.93%) Document Management
10 15 (1.93%) Change Management
10 15 (1.93%) Configuration Management
11 13 (1.67%) Time Management
11 13 (1.67%) Network Management
12 12 (1.54%) Investment Management
12 12 (1.54%) Information Security
13 11 (1.41%) Patch Management
13 11 (1.41%) Line Management
Programming Languages
1 65 (8.34%) SQL
2 38 (4.88%) PowerShell
3 26 (3.34%) C
4 25 (3.21%) Perl
5 16 (2.05%) C#
6 13 (1.67%) Java
7 12 (1.54%) VBA
8 11 (1.41%) Python
9 6 (0.77%) PHP
10 5 (0.64%) VB
11 4 (0.51%) Bash Shell
11 4 (0.51%) JavaScript
12 3 (0.39%) C++
13 1 (0.13%) T-SQL
13 1 (0.13%) sed
13 1 (0.13%) Shell Script
Qualifications
1 133 (17.07%) Degree
2 68 (8.73%) Microsoft Certification
3 39 (5.01%) MCSE
4 36 (4.62%) MCP
5 32 (4.11%) MCSA
6 27 (3.47%) MCITP
7 25 (3.21%) Cisco Certification
8 23 (2.95%) PhD
9 22 (2.82%) CCNA
10 15 (1.93%) ITIL Certification
11 12 (1.54%) A+ Certification
11 12 (1.54%) MCTS
12 9 (1.16%) Network+ Certification
12 9 (1.16%) VMware Certified Professional (VCP)
13 7 (0.90%) Security Cleared
14 6 (0.77%) ITIL Foundation Certificate
15 5 (0.64%) DV Cleared
15 5 (0.64%) MOS
16 3 (0.39%) JNCIS
16 3 (0.39%) CCNP
Quality Assurance & Compliance
1 63 (8.09%) SLA
2 12 (1.54%) QA
3 3 (0.39%) Sarbanes-Oxley
4 1 (0.13%) ISO/IEC 27001
4 1 (0.13%) ISO 9001
System Software
1 416 (53.40%) Active Directory
2 174 (22.34%) VMware Infrastructure
3 48 (6.16%) Hyper-V
4 38 (4.88%) XenApp
5 33 (4.24%) VMware ESX
6 30 (3.85%) vSphere
7 29 (3.72%) VMware Workstation
8 21 (2.70%) Terminal Services
9 13 (1.67%) VMware ESXi
10 11 (1.41%) XenServer
11 9 (1.16%) XenDesktop
12 4 (0.51%) Citrix Presentation Server
13 3 (0.39%) Firmware
14 2 (0.26%) Terminal Server
14 2 (0.26%) vCloud
14 2 (0.26%) KVM
14 2 (0.26%) Docker
15 1 (0.13%) VMware Server
15 1 (0.13%) Microsoft App-V
15 1 (0.13%) Microsoft Virtual Server
Systems Management
1 31 (3.98%) SCCM
2 30 (3.85%) Backup Exec
3 12 (1.54%) Norton AntiVirus
4 10 (1.28%) Symantec Endpoint Protection
5 9 (1.16%) WSUS
6 6 (0.77%) HP Data Protector
6 6 (0.77%) HP SIM
6 6 (0.77%) HP NNM
6 6 (0.77%) SCOM
6 6 (0.77%) Casper Suite
7 5 (0.64%) Nagios
8 4 (0.51%) Graphite
9 3 (0.39%) NetBackup
9 3 (0.39%) FortiGate
9 3 (0.39%) ZABBIX
9 3 (0.39%) Opsview
10 2 (0.26%) SCVMM
11 1 (0.13%) ARCserve
11 1 (0.13%) SCOrch
11 1 (0.13%) Plesk
Vendors
1 375 (48.14%) Microsoft
2 212 (27.21%) VMware
3 120 (15.40%) Citrix
4 79 (10.14%) HP
5 77 (9.88%) Cisco
6 68 (8.73%) Apple
7 39 (5.01%) Symantec
8 34 (4.36%) Dell
9 30 (3.85%) Bloomberg
10 29 (3.72%) Avaya
11 26 (3.34%) Google
12 22 (2.82%) Polycom
13 18 (2.31%) Adobe
14 17 (2.18%) Veeam
15 16 (2.05%) Mitel
16 14 (1.80%) SimCorp
16 14 (1.80%) Trend Micro
16 14 (1.80%) FactSet
17 13 (1.67%) Sophos
18 12 (1.54%) Oracle
City, London
Senitor Associates
Salary: £18000 - £22000 per annum + benefits
Posted: 16 hours ago
London
Earth Stream Global
Posted: 19 hours ago
East London
Truphone
Salary: From £25,000 to £28,000 per annum plus benefits and bonus
Posted: Yesterday
Central London / West End
Araya Partners Ltd
Salary: From £25,000 to £35,000 per annum Salary is approx 25-35k base + bonus
Posted: Yesterday
London
ComputAppoint
Salary: £25000 - £30000 per annum + benefits
Posted: 2 days ago
Croydon, Surrey
Fruition IT Resources Limited
Salary: £22000 - £28000 per annum + Benefits
Posted: 2 days ago
London
Harvey Nash plc
Salary: £25000 per annum + + Package
Posted: 2 days ago
North London
RM Education
Salary: £16000 - £20000 per annum + London Weighting & Bonus
Posted: 2 days ago
London
Ampersand Consulting
Salary: £20000 - £26000 per annum + Benefits
Posted: 3 days ago
London
Oho Group Ltd.
Salary: £20k - 30k per year + Bonus, pension etc
Posted: 3 days ago
Uxbridge, Middlesex
CV Screen Ltd
Salary: Up to £24k plus benefits
Posted: 3 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 per annum + Benefits
Posted: 3 days ago
West London
Bridge Noble
Salary: £20000 - £26000 per annum + benefits
Posted: 4 days ago
City, London
Hays Finance Technology
Salary: £18000.00 - £20000.00 per annum
Posted: 4 days ago
Central London / West End
Eligo Recruitment Ltd
Salary: £26000 - £26500 per annum + Benefits
Posted: 4 days ago
London
Artemis Recruitment Ltd
Salary: Up to £35,000 per annum + Bonus
Posted: 4 days ago
London
Robert Half
Salary: £25000 - £30000 per annum
Posted: 5 days ago
West London
Kantar World Panel UK
Salary: Up to £40,000 per annum Competitive
Posted: 8 days ago
London
Give-A-Grad-A-Go Ltd
Salary: £25k - 30k per year
Posted: 11 days ago
East London
Anonymous Recruiter
Salary: From £25,000 to £32,000 per annum
Posted: 15 days ago