The table below looks at the statistics for the IT Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Support
Rank 247 351 423
Rank change year-on-year
+104 +72
Permanent jobs requiring an IT Support 487 317 211
As % of all permanent IT jobs located in London 1.10% 0.70% 0.44%
As % of the Job Titles category 1.17% 0.74% 0.47%
Number of salaries quoted 429 276 192
Average salary £29,500 £28,875 £30,500
Average salary % change year-on-year
+2.16% -5.32%
90% offered a salary of more than £22,000 £22,500 £22,500
10% offered a salary of more than £42,000 £45,000 £55,000
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41569 42658 45211
As % of all permanent IT jobs located in London 93.86% 93.95% 94.44%
Number of salaries quoted 35452 35096 39095
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,500 £75,000 £79,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the London region.

IT Support Salary Trend in London

IT Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support across the London region over the 3 months to 19 December 2014.

IT Support Salary Histogram in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the London region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +101 132 £30,000 - 12
Wimbledon -2 19 £36,000 +71.42% 2
Croydon -2 9 £22,500 -16.66%
Uxbridge -2 6 £27,000 -10.00%
Surbiton - 5 £19,000 -
Twickenham +3 3 - -
Grays - 3 £19,000 -
Canary Wharf - 3 £25,000 -
Mayfair - 3 - -
Southwark - 2 - -
Wembley - 2 £21,000 -
Hayes - 2 £40,000 -
Ealing +8 1 - -
Romford -3 1 £32,500 +20.37%
Chessington -8 1 £26,000 - 2
Docklands, London -10 1 £38,500 +60.41%
Beckenham - 1 £21,000 -
Carshalton - 1 £25,000 -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 19 December 2014, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 699 (81.00%) Windows
2 550 (63.73%) Active Directory
3 425 (49.25%) Microsoft
4 363 (42.06%) MS Office
5 351 (40.67%) Windows 7
6 287 (33.26%) MS Exchange
7 257 (29.78%) Windows Server 2008
7 257 (29.78%) MS Excel
8 239 (27.69%) VMware
9 205 (23.75%) ITIL
10 194 (22.48%) Finance
11 182 (21.09%) Degree
12 162 (18.77%) Windows XP
13 161 (18.66%) Citrix
14 157 (18.19%) VMware Infrastructure
15 153 (17.73%) Cisco
16 147 (17.03%) Windows Server 2003
17 136 (15.76%) VPN
18 129 (14.95%) Windows 8
18 129 (14.95%) Windows Server 2012
19 128 (14.83%) Microsoft Certification
20 122 (14.14%) DNS
21 120 (13.90%) TCP/IP
22 114 (13.21%) Firewall
22 114 (13.21%) Blackberry
23 112 (12.98%) Linux
24 105 (12.17%) LAN
24 105 (12.17%) Apple
25 103 (11.94%) DHCP
26 99 (11.47%) WAN

IT Support
Top Related IT Skills in London by Category

For the 6 months to 19 December 2014, IT jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 287 (33.26%) MS Exchange
2 99 (11.47%) Exchange Server 2010
3 42 (4.87%) Exchange Server 2007
4 36 (4.17%) Exchange Server 2013
5 34 (3.94%) SharePoint
6 31 (3.59%) Blackberry Enterprise Server
7 27 (3.13%) IIS
8 23 (2.67%) Exchange Server 2003
9 18 (2.09%) Lync
10 10 (1.16%) WorkSite
10 10 (1.16%) IBM Notes
11 7 (0.81%) CMS
12 6 (0.70%) SharePoint 2013
13 4 (0.46%) SharePoint 2010
13 4 (0.46%) Apache
14 2 (0.23%) WebLogic
14 2 (0.23%) Confluence
15 1 (0.12%) WordPress
15 1 (0.12%) nginx
15 1 (0.12%) Moodle
Applications
1 363 (42.06%) MS Office
2 257 (29.78%) MS Excel
3 23 (2.67%) MS PowerPoint
4 4 (0.46%) AutoCAD
5 3 (0.35%) Photoshop
6 2 (0.23%) Adobe Creative Suite
7 1 (0.12%) MS Visio
7 1 (0.12%) Acrobat
Business Applications
1 7 (0.81%) Google Analytics
2 2 (0.23%) Dynamics NAV
2 2 (0.23%) Dynamics CRM
3 1 (0.12%) Dynamics AX
3 1 (0.12%) Dynamics GP
3 1 (0.12%) Misys Midas
3 1 (0.12%) 3000 Xtra
3 1 (0.12%) Eikon
3 1 (0.12%) Oracle EBS
3 1 (0.12%) Cognos TM1
3 1 (0.12%) Visualfiles
Cloud Services
1 45 (5.21%) Office 365
2 10 (1.16%) Google Apps
3 3 (0.35%) Amazon AWS
4 2 (0.23%) SaaS
4 2 (0.23%) Microsoft Azure
5 1 (0.12%) Cloud Computing
Communications & Networking
1 136 (15.76%) VPN
2 122 (14.14%) DNS
3 120 (13.90%) TCP/IP
4 114 (13.21%) Firewall
5 105 (12.17%) LAN
6 103 (11.94%) DHCP
7 99 (11.47%) WAN
8 64 (7.42%) VoIP
9 53 (6.14%) SAN
10 46 (5.33%) Internet
11 35 (4.06%) Wireless
12 25 (2.90%) Wi-Fi
13 21 (2.43%) Cisco ASA
14 13 (1.51%) Intranet
15 12 (1.39%) VLAN
15 12 (1.39%) Cisco IPT
16 11 (1.27%) Cisco IOS
17 9 (1.04%) IP Telephony
17 9 (1.04%) iSCSI
18 8 (0.93%) Ethernet
Database & Business Intelligence
1 57 (6.60%) SQL Server
2 17 (1.97%) SQL Server 2008
3 8 (0.93%) MS Access
4 5 (0.58%) SQL Server 2012
5 4 (0.46%) Oracle Database
5 4 (0.46%) SQL Server 2005
6 3 (0.35%) Relational Database
6 3 (0.35%) SQL Server Reporting Services
6 3 (0.35%) Crystal Reports
7 2 (0.23%) MySQL
7 2 (0.23%) MarkLogic
8 1 (0.12%) PostgreSQL
Development Applications
1 5 (0.58%) JIRA
General
1 194 (22.48%) Finance
2 50 (5.79%) Legal
3 49 (5.68%) Financial Institution
4 42 (4.87%) Retail
5 40 (4.63%) Banking
6 39 (4.52%) Law
7 28 (3.24%) Telecoms
8 22 (2.55%) Marketing
9 18 (2.09%) Back Office
10 13 (1.51%) Advertising
11 8 (0.93%) Games
12 6 (0.70%) Billing
12 6 (0.70%) French Language
13 5 (0.58%) German Language
13 5 (0.58%) Italian Language
13 5 (0.58%) Publishing
13 5 (0.58%) Manufacturing
14 3 (0.35%) Investment Banking
15 2 (0.23%) Electronics
15 2 (0.23%) Front Office
Libraries, Frameworks & Software Standards
1 30 (3.48%) Software Packaging
2 10 (1.16%) XML
3 8 (0.93%) LAMP
4 7 (0.81%) HTML
4 7 (0.81%) Web Services
5 2 (0.23%) ASP.NET Web Forms
5 2 (0.23%) COM
5 2 (0.23%) CSS
6 1 (0.12%) .NET
6 1 (0.12%) FIX Protocol
6 1 (0.12%) Middleware
Miscellaneous
1 114 (13.21%) Blackberry
2 70 (8.11%) Computer Science
3 50 (5.79%) Hedge funds
4 47 (5.45%) iPhone
5 36 (4.17%) Analytical Skills
6 20 (2.32%) Mathematics
7 19 (2.20%) Smartphone
8 18 (2.09%) Video Conferencing
9 17 (1.97%) Management Information System
10 15 (1.74%) iPad
11 12 (1.39%) EPoS
12 9 (1.04%) Streaming Media
13 8 (0.93%) Robotics
14 6 (0.70%) PDA
14 6 (0.70%) Derivative
14 6 (0.70%) Physics
14 6 (0.70%) CMDB
15 5 (0.58%) Handset
15 5 (0.58%) Digital Media
16 4 (0.46%) Client/Server
Operating Systems
1 699 (81.00%) Windows
2 351 (40.67%) Windows 7
3 257 (29.78%) Windows Server 2008
4 162 (18.77%) Windows XP
5 147 (17.03%) Windows Server 2003
6 129 (14.95%) Windows 8
6 129 (14.95%) Windows Server 2012
7 112 (12.98%) Linux
8 66 (7.65%) Mac OS X
9 42 (4.87%) Android
10 32 (3.71%) Windows Vista
11 30 (3.48%) Mac OS
12 27 (3.13%) Apple iOS
13 19 (2.20%) UNIX
14 6 (0.70%) Windows Mobile
14 6 (0.70%) Windows 2000 Server
15 5 (0.58%) CentOS
15 5 (0.58%) Mac OS X Server
15 5 (0.58%) Windows 2000
16 2 (0.23%) Red Hat Enterprise Linux
Processes & Methodologies
1 205 (23.75%) ITIL
2 56 (6.49%) Service Delivery
3 49 (5.68%) Disaster Recovery
4 33 (3.82%) Asset Management
5 23 (2.67%) Migration
5 23 (2.67%) Boundary Protection
6 22 (2.55%) Service Management
6 22 (2.55%) CRM
6 22 (2.55%) Investment Management
7 21 (2.43%) Root Cause Analysis
8 17 (1.97%) Incident Management
8 17 (1.97%) Project Management
9 16 (1.85%) Change Management
10 15 (1.74%) Mobile Device Management
10 15 (1.74%) Kalman Filter
11 14 (1.62%) Mentoring
11 14 (1.62%) B2B
11 14 (1.62%) Continuous Improvement
12 13 (1.51%) Data Protection
13 12 (1.39%) Time Management
Programming Languages
1 78 (9.04%) SQL
2 65 (7.53%) PowerShell
3 45 (5.21%) Perl
4 13 (1.51%) VBScript
4 13 (1.51%) Python
5 12 (1.39%) VB
5 12 (1.39%) C
6 9 (1.04%) VBA
7 7 (0.81%) PHP
7 7 (0.81%) Shell Script
8 6 (0.70%) Java
9 5 (0.58%) Bash Shell
10 2 (0.23%) T-SQL
11 1 (0.12%) PL/SQL
11 1 (0.12%) C#
Qualifications
1 182 (21.09%) Degree
2 128 (14.83%) Microsoft Certification
3 95 (11.01%) MCP
4 78 (9.04%) MCSE
5 47 (5.45%) MCSA
6 45 (5.21%) MCTS
6 45 (5.21%) MCITP
7 40 (4.63%) Cisco Certification
8 29 (3.36%) CCNA
9 19 (2.20%) PhD
10 18 (2.09%) ITIL Certification
10 18 (2.09%) ITIL Foundation Certificate
11 11 (1.27%) A+ Certification
12 9 (1.04%) CCNP
13 6 (0.70%) VMware Certified Professional (VCP)
14 5 (0.58%) SC Cleared
14 5 (0.58%) Security Cleared
15 3 (0.35%) ACTC
15 3 (0.35%) MCDST
15 3 (0.35%) MOS
Quality Assurance & Compliance
1 65 (7.53%) SLA
2 9 (1.04%) QA
3 6 (0.70%) COBIT
4 4 (0.46%) HL7
4 4 (0.46%) DICOM
5 3 (0.35%) ISO 9001
6 1 (0.12%) GxP
6 1 (0.12%) Sarbanes-Oxley
6 1 (0.12%) GAMP
System Software
1 550 (63.73%) Active Directory
2 157 (18.19%) VMware Infrastructure
3 74 (8.57%) Hyper-V
4 35 (4.06%) VMware ESX
5 31 (3.59%) VMware Workstation
6 30 (3.48%) XenApp
7 19 (2.20%) Terminal Services
8 12 (1.39%) MetaFrame
9 7 (0.81%) Terminal Server
10 6 (0.70%) XenServer
10 6 (0.70%) VMware ESXi
11 4 (0.46%) XenDesktop
11 4 (0.46%) vSphere
12 3 (0.35%) Xen
13 2 (0.23%) Microsoft Virtual Server
13 2 (0.23%) VMware Server
13 2 (0.23%) Microsoft App-V
14 1 (0.12%) Xsan
Systems Management
1 26 (3.01%) SCCM
2 25 (2.90%) Backup Exec
3 14 (1.62%) WSUS
4 13 (1.51%) NetBackup
5 7 (0.81%) HP NNM
5 7 (0.81%) HP Data Protector
5 7 (0.81%) HP SIM
6 5 (0.58%) Norton AntiVirus
7 4 (0.46%) FortiGate
7 4 (0.46%) McAfee ePO
8 3 (0.35%) Nagios
9 2 (0.23%) Tivoli
9 2 (0.23%) Tivoli Storage Manager
9 2 (0.23%) SCOM
9 2 (0.23%) SCVMM
9 2 (0.23%) Symantec Endpoint Protection
9 2 (0.23%) Casper Suite
10 1 (0.12%) Symantec Enterprise Vault
10 1 (0.12%) Windows Intune
Vendors
1 425 (49.25%) Microsoft
2 239 (27.69%) VMware
3 161 (18.66%) Citrix
4 153 (17.73%) Cisco
5 105 (12.17%) Apple
6 54 (6.26%) Symantec
7 46 (5.33%) HP
8 35 (4.06%) Bloomberg
9 27 (3.13%) Dell
10 25 (2.90%) Google
11 20 (2.32%) NetApp
12 19 (2.20%) Reuters
13 18 (2.09%) Adobe
14 17 (1.97%) Avaya
15 14 (1.62%) Mitel
16 13 (1.51%) Veritas
16 13 (1.51%) Red Hat
17 11 (1.27%) LANDesk
18 10 (1.16%) Lotus
19 9 (1.04%) Juniper
London
Ashdown IT
Salary: £35000 per annum
Posted: Yesterday
London
Oho Group Ltd.
Salary: £25000 - £35000 per annum, Benefits EXCELLENT BENEFITS PACKAGE
Posted: Yesterday
London
Learning4You
Salary: From £21,000 to £28,000 per annum
Posted: 2 days ago
London
ReThink Recruitment
Salary: £32000 - £38000 per annum
Posted: 2 days ago
Chessington, Surrey
Ashdown IT
Salary: £25000 per annum
Posted: 2 days ago
Hounslow, Middlesex
Senitor Associates
Salary: £18000 - £25000 per annum
Posted: 2 days ago
London
Eligo Recruitment Ltd
Salary: £30000 - £40000 per annum + Pension , Bonus
Posted: 3 days ago
Chessington, Surrey
RecruitmentRevolution.com Limited
Salary: From £22,000 to £37,000 per annum
Posted: 3 days ago
City, London
Senitor Associates
Salary: £24000 - £26000 per annum + benefits
Posted: 3 days ago
London
Harvey Nash plc
Salary: £30000 - £35000 per annum
Posted: 4 days ago
North West London
Understanding Recruitment
Salary: £23000 - £27000 per annum + Benefits
Posted: 4 days ago
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: 5 days ago
South West London
Remit Resources
Salary: £27000 - £30000 per annum
Posted: 5 days ago
London
Ashdown IT
Salary: £32000 per annum + pension, bonus, gym, PMI
Posted: 5 days ago
City, London
Harrington Starr
Salary: £25500 - £27500 per annum + benfits
Posted: 5 days ago
City, London
Mortimer Spinks
Salary: £16000 - £18000 per annum + Great Package
Posted: 6 days ago
Central London / West End
Araya Partners Ltd
Salary: From £40,000 to £65,000 per annum Salary is approx 40-65k base + bonus
Posted: 6 days ago
Harrow, Middlesex
CV Screen Ltd
Salary: £22k - 24k per year + benefits
Posted: 6 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 6 days ago
South West London
Pygmalion Cloud Solutions
Salary: From £22,000 to £40,000 per annum plus standard benfits
Posted: 13 days ago