IT Support Jobs in London

IT Support
England > London

The median IT Support salary in London is £35,000 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 177 218 423
Rank change year-on-year +41 +205 -38
Permanent jobs requiring an IT Support 433 590 587
As % of all permanent jobs advertised in London 1.84% 1.68% 0.88%
As % of the Job Titles category 1.95% 1.77% 0.91%
Number of salaries quoted 306 444 513
10th Percentile £26,250 £26,250 £25,750
25th Percentile £30,500 £30,000 £29,000
Median annual salary (50th Percentile) £35,000 £35,000 £33,500
Median % change year-on-year - +4.48% -1.47%
75th Percentile £43,750 £42,500 £47,500
90th Percentile £48,750 £52,850 £57,500
England median annual salary £29,000 £31,000 £29,000
% change year-on-year -6.45% +6.90% +1.75%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,181 33,417 64,405
% of permanent jobs with a recognized job title 94.11% 95.02% 96.34%
Number of salaries quoted 16,675 24,567 34,955
10th Percentile £38,084 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support in London.

Salary trend for IT Support in London

IT Support
Salary Histogram in London

Salary distribution for jobs citing IT Support in London over the 6 months to 5 May 2024.

Salary histogram for IT Support in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -12 73 £39,000 +11.43% 5
South London +16 34 £35,000 +1.45% 3
West London -17 24 £33,500 +13.56% 5
North London +8 10 £27,000 -16.92% 1
East London +9 7 £33,500 -8.22% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 5 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support in the job title.

1 314 (72.52%) Windows
2 297 (68.59%) Microsoft 365
3 276 (63.74%) Microsoft
4 268 (61.89%) Active Directory
5 213 (49.19%) Social Skills
6 196 (45.27%) Windows 10
7 165 (38.11%) Microsoft Exchange
8 154 (35.57%) Degree
9 123 (28.41%) Citrix
10 122 (28.18%) Cisco
10 122 (28.18%) WAN
10 122 (28.18%) SCCM
10 122 (28.18%) Video Conferencing
11 120 (27.71%) Android
12 117 (27.02%) Wireless
13 103 (23.79%) Computer Science
14 102 (23.56%) Mobile Device Management
15 101 (23.33%) AirWatch
15 101 (23.33%) Application Virtualisation
15 101 (23.33%) Customer Service
16 100 (23.09%) XenApp
17 99 (22.86%) WebEx
17 99 (22.86%) Computer Science Degree
17 99 (22.86%) Cisco IOS
18 98 (22.63%) Business Continuity
19 97 (22.40%) Microsoft App-V
20 96 (22.17%) Wiki
20 96 (22.17%) BCP
20 96 (22.17%) Master's Degree
20 96 (22.17%) Contract Negotiation

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 165 (38.11%) Microsoft Exchange
2 42 (9.70%) SharePoint
3 5 (1.15%) Exchange Server 2013
4 3 (0.69%) SAS
5 2 (0.46%) Exchange Server 2007
5 2 (0.46%) Exchange Server 2010
6 1 (0.23%) CMS
6 1 (0.23%) Confluence
Applications
1 77 (17.78%) Microsoft Office
2 15 (3.46%) Microsoft Excel
3 10 (2.31%) Microsoft PowerPoint
4 3 (0.69%) SPSS
5 2 (0.46%) Adobe Creative Suite
6 1 (0.23%) S-PLUS
Business Applications
1 7 (1.62%) Carpe Diem
2 1 (0.23%) Dynamics CRM
2 1 (0.23%) Elite 3E
2 1 (0.23%) Visualfiles
Cloud Services
1 297 (68.59%) Microsoft 365
2 94 (21.71%) Azure
3 38 (8.78%) Entra ID
4 14 (3.23%) AWS
5 10 (2.31%) Power Platform
6 8 (1.85%) Google Workspace
6 8 (1.85%) OneDrive
7 7 (1.62%) Mimecast
7 7 (1.62%) WhatsApp
8 4 (0.92%) Amazon EC2
8 4 (0.92%) Snowflake
9 3 (0.69%) Dropbox
9 3 (0.69%) Rubrik
10 2 (0.46%) Cloud Computing
11 1 (0.23%) Adobe Creative Cloud
11 1 (0.23%) GCP
11 1 (0.23%) IaaS
11 1 (0.23%) PaaS
11 1 (0.23%) SaaS
11 1 (0.23%) Slack
Communications & Networking
1 122 (28.18%) WAN
2 117 (27.02%) Wireless
3 99 (22.86%) Cisco IOS
3 99 (22.86%) WebEx
4 96 (22.17%) SD-WAN
5 40 (9.24%) VPN
6 39 (9.01%) Wi-Fi
7 36 (8.31%) DNS
8 34 (7.85%) DHCP
9 31 (7.16%) TCP/IP
10 23 (5.31%) Firewall
11 22 (5.08%) LAN
12 17 (3.93%) VoIP
13 13 (3.00%) Internet
14 8 (1.85%) Remote Desktop
15 7 (1.62%) VLAN
16 6 (1.39%) SAN
17 5 (1.15%) Intranet
17 5 (1.15%) iSCSI
17 5 (1.15%) Skype
Database & Business Intelligence
1 11 (2.54%) SQL Server
2 10 (2.31%) Power BI
3 4 (0.92%) BusinessObjects
4 3 (0.69%) Big Data
4 3 (0.69%) EDRMS
4 3 (0.69%) SQL Server Reporting Services
5 2 (0.46%) SQL Server Integration Services
6 1 (0.23%) Amazon RDS
6 1 (0.23%) Electronic Patient Records
Development Applications
1 2 (0.46%) Git
1 2 (0.46%) JIRA
1 2 (0.46%) MSI
2 1 (0.23%) Atlassian Bamboo
2 1 (0.23%) Bitbucket
General
1 213 (49.19%) Social Skills
2 54 (12.47%) Analytical Skills
3 43 (9.93%) Finance
4 35 (8.08%) Law
5 33 (7.62%) Legal
6 19 (4.39%) Banking
6 19 (4.39%) Organisational Skills
7 11 (2.54%) Inclusion and Diversity
8 8 (1.85%) Retail
9 7 (1.62%) Telecoms
10 5 (1.15%) Games
10 5 (1.15%) Marketing
11 4 (0.92%) Electronics
12 3 (0.69%) Advertising
12 3 (0.69%) Aviation
13 2 (0.46%) Documentation Skills
13 2 (0.46%) Financial Institution
14 1 (0.23%) Back Office
14 1 (0.23%) Investment Banking
14 1 (0.23%) Manufacturing
Libraries, Frameworks & Software Standards
1 8 (1.85%) ADSI
2 7 (1.62%) LDAP
3 4 (0.92%) X-Windows
4 2 (0.46%) EDI
5 1 (0.23%) .NET
5 1 (0.23%) OLE
5 1 (0.23%) SAML
5 1 (0.23%) Software Packaging
5 1 (0.23%) XML
Miscellaneous
1 122 (28.18%) Video Conferencing
2 96 (22.17%) Wiki
3 16 (3.70%) Driving Licence
4 15 (3.46%) EPoS
5 11 (2.54%) Replication
6 10 (2.31%) iPhone
7 9 (2.08%) Self-Motivation
8 6 (1.39%) Data Centre
8 6 (1.39%) iPad
8 6 (1.39%) Onboarding
9 5 (1.15%) Enterprise Software
9 5 (1.15%) Smartphone
10 4 (0.92%) Apple TV
10 4 (0.92%) CMDB
10 4 (0.92%) Management Information System
10 4 (0.92%) Social Media
11 3 (0.69%) Analytical Mindset
11 3 (0.69%) Cybercrime
11 3 (0.69%) Linux Command Line
12 2 (0.46%) Fat Client
Operating Systems
1 314 (72.52%) Windows
2 196 (45.27%) Windows 10
3 120 (27.71%) Android
4 53 (12.24%) Windows Server
5 35 (8.08%) Mac OS
6 29 (6.70%) Apple iOS
7 19 (4.39%) Mac OS X
8 10 (2.31%) Windows Server 2008
9 9 (2.08%) Windows Server 2012
10 8 (1.85%) Linux
11 7 (1.62%) Windows Server 2019
12 5 (1.15%) Windows 7
12 5 (1.15%) Windows Server 2016
13 3 (0.69%) Unix
14 1 (0.23%) CentOS
14 1 (0.23%) VMS
Processes & Methodologies
1 103 (23.79%) Computer Science
2 102 (23.56%) Mobile Device Management
3 101 (23.33%) Application Virtualisation
3 101 (23.33%) Customer Service
4 98 (22.63%) Business Continuity
5 96 (22.17%) BCP
5 96 (22.17%) Business Continuity Planning
5 96 (22.17%) Contract Negotiation
6 76 (17.55%) Problem-Solving
7 73 (16.86%) ITIL
8 59 (13.63%) ITSM
9 36 (8.31%) Service Management
10 26 (6.00%) Service Delivery
11 21 (4.85%) Cybersecurity
12 17 (3.93%) Collaborative Working
13 16 (3.70%) Asset Management
14 15 (3.46%) Document Management
14 15 (3.46%) Project Delivery
15 13 (3.00%) Business Intelligence
16 12 (2.77%) Project Management
Programming Languages
1 30 (6.93%) PowerShell
2 18 (4.16%) SQL
3 7 (1.62%) Bash
4 4 (0.92%) T-SQL
5 2 (0.46%) Python
6 1 (0.23%) C#
6 1 (0.23%) JavaScript
Qualifications
1 154 (35.57%) Degree
2 99 (22.86%) Computer Science Degree
3 96 (22.17%) Master's Degree
4 21 (4.85%) Microsoft Certification
5 10 (2.31%) MCSA
6 9 (2.08%) A+ Certification
6 9 (2.08%) Azure Certification
7 8 (1.85%) CREST Certified
8 6 (1.39%) Cisco Certification
8 6 (1.39%) MCSE
9 5 (1.15%) CCNA
9 5 (1.15%) DBS Check
9 5 (1.15%) ITIL Certification
10 4 (0.92%) MCP
11 3 (0.69%) Network+ Certification
12 1 (0.23%) GCIA
12 1 (0.23%) GCWN
12 1 (0.23%) MOS
12 1 (0.23%) Security Cleared
12 1 (0.23%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 21 (4.85%) SLA
2 6 (1.39%) ISO/IEC 27001
3 5 (1.15%) GDPR
4 4 (0.92%) Cyber Essentials
5 1 (0.23%) Cyber Essentials PLUS
System Software
1 268 (61.89%) Active Directory
2 100 (23.09%) XenApp
3 97 (22.40%) Microsoft App-V
4 96 (22.17%) VMware ESXi
4 96 (22.17%) XenDesktop
5 28 (6.47%) VMware Infrastructure
6 10 (2.31%) Hyper-V
7 6 (1.39%) Virtual Desktop
8 4 (0.92%) Terminal Services
9 3 (0.69%) vSphere
10 2 (0.46%) Virtual Machines
11 1 (0.23%) BitLocker
11 1 (0.23%) Firmware
11 1 (0.23%) Virtual Servers
11 1 (0.23%) Xen
Systems Management
1 122 (28.18%) SCCM
2 101 (23.33%) AirWatch
3 46 (10.62%) Microsoft Intune
4 21 (4.85%) Jamf Pro
5 3 (0.69%) PaperCut
6 2 (0.46%) Single Sign-On
7 1 (0.23%) Ansible
7 1 (0.23%) Backup Exec
7 1 (0.23%) MobiControl
7 1 (0.23%) Progress Chef
7 1 (0.23%) Puppet
7 1 (0.23%) WSUS
Vendors
1 276 (63.74%) Microsoft
2 123 (28.41%) Citrix
3 122 (28.18%) Cisco
4 34 (7.85%) VMware
5 21 (4.85%) Apple
6 19 (4.39%) Bloomberg
7 18 (4.16%) iManage
8 17 (3.93%) ServiceNow
9 14 (3.23%) HP
10 9 (2.08%) Meraki
10 9 (2.08%) MobileIron
11 8 (1.85%) FactSet
11 8 (1.85%) Refinitiv
12 7 (1.62%) Adobe
12 7 (1.62%) Dell
13 6 (1.39%) Alteryx
13 6 (1.39%) ConnectWise
13 6 (1.39%) Google
13 6 (1.39%) Salesforce
14 4 (0.92%) Instagram