The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Analyst
Rank 349 370 409
Rank change year-on-year
+21 +39
Permanent jobs requiring a Service Analyst 329 338 222
As % of all permanent IT jobs located in London 0.74% 0.70% 0.50%
As % of the Job Titles category 0.80% 0.75% 0.54%
Number of salaries quoted 296 301 193
Average salary £31,000 £28,500 £29,000
Average salary % change year-on-year
+8.77% -1.72%
90% offered a salary of more than £22,500 £22,500 £22,100
10% offered a salary of more than £42,500 £42,350 £42,500
UK excluding London average salary £22,500 £22,000 £21,500
% change year-on-year
+2.27% +2.32%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41271 44993 41469
As % of all permanent IT jobs located in London 93.31% 93.47% 93.48%
Number of salaries quoted 34981 37795 34683
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in London

Service Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the London region.

Service Analyst Salary Trend in London

Service Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Analyst across the London region over the 3 months to 31 July 2015.

Service Analyst Salary Histogram in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the London region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +4 75 £32,000 +16.36% 6
Wembley - 7 £26,200 -
Surbiton - 6 £19,000 -
Uxbridge - 4 £26,250 -
Croydon - 2 £23,750 - 1
Teddington - 2 - -
Harrow +5 1 - -
Canary Wharf +4 1 £36,000 -40.00%
Wimbledon -5 1 £26,500 -1.85%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in London

For the 6 months to 31 July 2015, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 458 (63.00%) Windows
2 384 (52.82%) Active Directory
3 343 (47.18%) ITIL
4 336 (46.22%) MS Office
5 324 (44.57%) Microsoft
6 301 (41.40%) Windows 7
7 222 (30.54%) Finance
8 184 (25.31%) MS Excel
9 156 (21.46%) SLA
10 153 (21.05%) Legal
11 150 (20.63%) Blackberry
12 149 (20.50%) Blackberry Enterprise Server
12 149 (20.50%) MS Exchange
13 143 (19.67%) Citrix
14 132 (18.16%) Law
15 125 (17.19%) Service Management
16 105 (14.44%) Banking
17 84 (11.55%) Windows XP
18 64 (8.80%) Windows Server 2008
19 63 (8.67%) Cisco
20 62 (8.53%) Android
21 60 (8.25%) Degree
22 58 (7.98%) Windows 8
23 57 (7.84%) Analytical Skills
24 56 (7.70%) Management Information System
25 49 (6.74%) Configuration Management
26 47 (6.46%) VMware
27 46 (6.33%) Service Delivery
27 46 (6.33%) Document Management
27 46 (6.33%) Microsoft Certification

Service Analyst
Top Related IT Skills in London by Category

For the 6 months to 31 July 2015, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 149 (20.50%) MS Exchange
1 149 (20.50%) Blackberry Enterprise Server
2 42 (5.78%) Exchange Server 2010
3 36 (4.95%) WorkSite
4 23 (3.16%) Exchange Server 2007
5 19 (2.61%) IBM Notes
6 17 (2.34%) SharePoint
7 15 (2.06%) Lync
8 14 (1.93%) Exchange Server 2013
9 12 (1.65%) Exchange Server 2003
10 6 (0.83%) IIS
11 2 (0.28%) Apache
11 2 (0.28%) Tomcat
11 2 (0.28%) CMS
12 1 (0.14%) SharePoint 2010
Applications
1 336 (46.22%) MS Office
2 184 (25.31%) MS Excel
3 26 (3.58%) MS PowerPoint
4 9 (1.24%) MS Visio
5 6 (0.83%) Adobe Creative Suite
6 1 (0.14%) PowerPivot
Business Applications
1 4 (0.55%) Magento
1 4 (0.55%) Fredhopper
2 3 (0.41%) Eikon
3 2 (0.28%) SAP BPC
3 2 (0.28%) Dynamics CRM
3 2 (0.28%) SAP ERP
4 1 (0.14%) SAP HCM
4 1 (0.14%) Cerner Millennium
4 1 (0.14%) ResourceLink
4 1 (0.14%) SAP CCM
4 1 (0.14%) SAP HR
4 1 (0.14%) SAP FI
4 1 (0.14%) SAP FI/CO
4 1 (0.14%) SAP CO
4 1 (0.14%) RMDS
4 1 (0.14%) assyst
Cloud Services
1 14 (1.93%) Mimecast
2 9 (1.24%) Office 365
3 3 (0.41%) IaaS
4 2 (0.28%) Amazon ELB
4 2 (0.28%) Amazon EC2
4 2 (0.28%) Amazon S3
4 2 (0.28%) Amazon AWS
5 1 (0.14%) SaaS
5 1 (0.14%) Google Apps
5 1 (0.14%) Microsoft Azure
5 1 (0.14%) Yammer
5 1 (0.14%) iPaaS
Communications & Networking
1 41 (5.64%) WAN
2 36 (4.95%) LAN
3 34 (4.68%) VPN
4 28 (3.85%) Internet
5 26 (3.58%) VoIP
5 26 (3.58%) IP Telephony
6 23 (3.16%) TCP/IP
7 22 (3.03%) DHCP
8 14 (1.93%) VLAN
9 12 (1.65%) Wireless
9 12 (1.65%) DNS
10 11 (1.51%) Firewall
11 10 (1.38%) ADSL
12 7 (0.96%) Broadband
13 6 (0.83%) SAN
14 4 (0.55%) DSL
15 3 (0.41%) Cisco IOS
15 3 (0.41%) Network Security
15 3 (0.41%) SNMP
15 3 (0.41%) Extranet
Database & Business Intelligence
1 23 (3.16%) SQL Server
2 4 (0.55%) SQL Server 2005
2 4 (0.55%) SQL Server 2008
3 3 (0.41%) Data Warehouse
4 2 (0.28%) SQL Server 2012
4 2 (0.28%) Relational Database
4 2 (0.28%) SQL Server 2000
4 2 (0.28%) SQL Server Reporting Services
5 1 (0.14%) SAP BI
5 1 (0.14%) FileMaker
5 1 (0.14%) RDBMS
5 1 (0.14%) Crystal Reports
Development Applications
1 2 (0.28%) Jenkins
General
1 222 (30.54%) Finance
2 153 (21.05%) Legal
3 132 (18.16%) Law
4 105 (14.44%) Banking
5 17 (2.34%) Advertising
6 15 (2.06%) Telecoms
7 14 (1.93%) Investment Banking
7 14 (1.93%) International Banking
8 11 (1.51%) Marketing
9 8 (1.10%) Publishing
9 8 (1.10%) Retail
9 8 (1.10%) German Language
10 6 (0.83%) Swedish Language
10 6 (0.83%) Turkish Language
11 4 (0.55%) Multimedia
11 4 (0.55%) Financial Institution
12 3 (0.41%) Front Office
12 3 (0.41%) Back Office
12 3 (0.41%) Electronics
12 3 (0.41%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (0.96%) .NET
1 7 (0.96%) XML
1 7 (0.96%) Application Packaging
2 5 (0.69%) FIX Protocol
2 5 (0.69%) Web Services
3 3 (0.41%) ASP.NET
4 2 (0.28%) HTML
4 2 (0.28%) jQuery
Miscellaneous
1 150 (20.63%) Blackberry
2 57 (7.84%) Analytical Skills
3 56 (7.70%) Management Information System
4 25 (3.44%) iPhone
5 20 (2.75%) iPad
6 18 (2.48%) Mathematics
6 18 (2.48%) Video Conferencing
6 18 (2.48%) PDA
7 16 (2.20%) CMDB
8 15 (2.06%) Hedge funds
9 13 (1.79%) Fat Client
9 13 (1.79%) Computer Science
9 13 (1.79%) Thin Client
10 11 (1.51%) Enterprise Software
11 8 (1.10%) User Experience
12 6 (0.83%) Handset
12 6 (0.83%) Data Centre
13 4 (0.55%) BYOD
13 4 (0.55%) NHS
13 4 (0.55%) Smartphone
Operating Systems
1 458 (63.00%) Windows
2 301 (41.40%) Windows 7
3 84 (11.55%) Windows XP
4 64 (8.80%) Windows Server 2008
5 62 (8.53%) Android
6 58 (7.98%) Windows 8
7 33 (4.54%) Apple iOS
8 32 (4.40%) Windows Server 2003
9 18 (2.48%) Mac OS X
10 15 (2.06%) Linux
11 13 (1.79%) Windows Server 2012
12 12 (1.65%) Windows Vista
13 7 (0.96%) Windows 2000
14 6 (0.83%) UNIX
15 4 (0.55%) Windows Mobile
16 3 (0.41%) Mac OS
17 2 (0.28%) Ubuntu
18 1 (0.14%) Windows NT
18 1 (0.14%) CentOS
Processes & Methodologies
1 343 (47.18%) ITIL
2 125 (17.19%) Service Management
3 49 (6.74%) Configuration Management
4 46 (6.33%) Document Management
4 46 (6.33%) Service Delivery
4 46 (6.33%) CRM
5 38 (5.23%) Problem Management
6 37 (5.09%) Project Management
7 36 (4.95%) Incident Management
8 27 (3.71%) Practice Management
9 26 (3.58%) PRINCE2
10 24 (3.30%) ITIL V3
11 20 (2.75%) ITSM
11 20 (2.75%) Asset Management
12 19 (2.61%) Time Management
13 17 (2.34%) Change Management
14 15 (2.06%) Risk Assessment
14 15 (2.06%) Investment Management
15 11 (1.51%) Root Cause Analysis
15 11 (1.51%) Release Management
Programming Languages
1 30 (4.13%) SQL
2 8 (1.10%) Java
3 7 (0.96%) C
4 3 (0.41%) VBA
5 2 (0.28%) C#
6 1 (0.14%) JavaScript
6 1 (0.14%) Python
Qualifications
1 60 (8.25%) Degree
2 46 (6.33%) Microsoft Certification
3 30 (4.13%) ITIL Certification
4 28 (3.85%) MCSE
5 26 (3.58%) CCNA
5 26 (3.58%) Cisco Certification
6 20 (2.75%) MCP
7 13 (1.79%) MCSA
8 12 (1.65%) MOS
9 11 (1.51%) MCITP
10 6 (0.83%) Security Cleared
10 6 (0.83%) A+ Certification
11 5 (0.69%) MCTS
12 4 (0.55%) MCDST
13 3 (0.41%) ITIL Foundation Certificate
14 2 (0.28%) HNC
14 2 (0.28%) HND
14 2 (0.28%) CCIE
14 2 (0.28%) CCNP
14 2 (0.28%) CCA
Quality Assurance & Compliance
1 156 (21.46%) SLA
2 15 (2.06%) ISO 9001
3 2 (0.28%) EMIR
3 2 (0.28%) MiFID
4 1 (0.14%) QA
4 1 (0.14%) Data Quality
4 1 (0.14%) ISO/IEC 27001
4 1 (0.14%) COBIT
System Software
1 384 (52.82%) Active Directory
2 25 (3.44%) VMware Infrastructure
3 20 (2.75%) Hyper-V
4 18 (2.48%) XenApp
5 16 (2.20%) XenServer
6 8 (1.10%) XenDesktop
7 6 (0.83%) Microsoft App-V
8 5 (0.69%) vSphere
9 3 (0.41%) Forefront TMG
9 3 (0.41%) VMware ESXi
10 2 (0.28%) ISA Server
10 2 (0.28%) VMware ESX
11 1 (0.14%) Terminal Server
11 1 (0.14%) Microsoft Virtual Server
11 1 (0.14%) Citrix Presentation Server
11 1 (0.14%) BitLocker
Systems Management
1 38 (5.23%) SCCM
2 6 (0.83%) ZENworks
2 6 (0.83%) Norton AntiVirus
3 5 (0.69%) DameWare
4 4 (0.55%) Backup Exec
5 3 (0.41%) SCOM
6 2 (0.28%) McAfee ePO
6 2 (0.28%) Puppet
6 2 (0.28%) NetBackup
6 2 (0.28%) Symantec Enterprise Vault
6 2 (0.28%) ITRS Geneos
6 2 (0.28%) Ansible
7 1 (0.14%) Nagios
7 1 (0.14%) SCSM
7 1 (0.14%) CA Spectrum
7 1 (0.14%) Symantec Endpoint Protection
7 1 (0.14%) WSUS
7 1 (0.14%) Cisco UCCX
7 1 (0.14%) Windows Intune
Vendors
1 324 (44.57%) Microsoft
2 143 (19.67%) Citrix
3 63 (8.67%) Cisco
4 47 (6.46%) VMware
5 33 (4.54%) ServiceNow
6 31 (4.26%) Bloomberg
7 29 (3.99%) OpenText
8 27 (3.71%) Reuters
9 21 (2.89%) Remedy
10 20 (2.75%) Lotus
11 18 (2.48%) Symantec
12 16 (2.20%) McAfee
13 14 (1.93%) Apple
14 12 (1.65%) HP
15 10 (1.38%) Adobe
16 9 (1.24%) MobileIron
17 8 (1.10%) Dell
18 7 (0.96%) AppSense
18 7 (0.96%) Altiris
19 6 (0.83%) Fidessa
South West London
Eligo Recruitment Ltd
Salary: £20000 - £22500 per annum + Benefits
Posted: 2 days ago
City, London
Dupen Recruitment Services
Salary: £26000 - £28000 per annum + neg.+ range of benefits
Posted: 3 days ago
City, London
Energon People
Salary: £40000.00 - £50000.00 per annum + Bens and Bonus
Posted: 3 days ago
London
Premier IT
Salary: £28000 - £32000 per annum
Posted: 4 days ago
London
Ashdown IT
Salary: £20000 - £25850 per annum
Posted: 4 days ago
London
Marcus Donald People
Salary: £25000 - £26000 per annum
Posted: 4 days ago
London
Global Technology Solutions Ltd
Salary: £18000 - £23000 per annum + benefits + training
Posted: 4 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £35000 - £45000 per annum + Benefits
Posted: 4 days ago
London
Harris Global
Posted: 5 days ago
London
Harris Global
Posted: 5 days ago
London
Harris Global
Salary: £24000.00 - £26500 per annum + bonus + benefits
Posted: 5 days ago
City, London
Quant Capital
Salary: From £25,000 to £28,000 per annum + bonus and benefits
Posted: 5 days ago
South East London
Opus Recruitment Solutions Ltd
Salary: £0 - £35000 per annum, Benefits Bonus + Benefits
Posted: 6 days ago
City, London
Pioneer Search
Salary: £24000 - £27000 per annum + Bonus + Benefits
Posted: 6 days ago
London
Information Technology Services
Salary: £26k - 32k per year + Great benefits
Posted: 6 days ago
East London
Truphone
Salary: From £20,000 to £28,000 per annum Excellent plus benefits and company
Posted: 9 days ago
City, London
Sogeti
Salary: Competitive Salary + Flexible Benefits Package
Posted: 11 days ago
South West London
Allied Worldwide
Salary: Excellent remuneration, plus a 25% unsociable shift allowance*
Posted: 16 days ago
North London
Allied Worldwide
Salary: Competitive
Posted: 17 days ago
South East London
TFL
Salary: From £40,000 to £47,000 per annum + Excellent Benefits
Posted: 18 days ago