The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Analyst
Rank 380 370 408
Rank change year-on-year
-10 +38
Permanent jobs requiring a Service Analyst 300 332 221
As % of all permanent IT jobs located in London 0.67% 0.66% 0.49%
As % of the Job Titles category 0.72% 0.71% 0.53%
Number of salaries quoted 272 300 197
Average salary £31,500 £28,000 £28,500
Average salary % change year-on-year
+12.50% -1.75%
90% offered a salary of more than £22,500 £22,500 £21,000
10% offered a salary of more than £42,500 £42,500 £42,500
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41712 46782 41955
As % of all permanent IT jobs located in London 93.33% 93.66% 93.67%
Number of salaries quoted 35364 39322 35269
Average salary £55,000 £52,500 £52,000
Average salary % change year-on-year
+4.76% +0.96%
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in London

Service Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the London region.

Service Analyst Salary Trend in London

Service Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Analyst across the London region over the 3 months to 30 June 2015.

Service Analyst Salary Histogram in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the London region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +2 72 £31,000 +12.72% 5
Surbiton - 5 £19,000 -
Wembley - 3 £26,200 -
Croydon -5 2 £23,750 -5.00% 1
Harrow - 2 - -
Brentford - 2 £35,000 -
Canary Wharf +5 1 £36,000 -40.00%
Uxbridge - 1 £24,000 -
Docklands, London - 1 £18,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in London

For the 6 months to 30 June 2015, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 444 (62.45%) Windows
2 385 (54.15%) Active Directory
3 349 (49.09%) ITIL
4 342 (48.10%) MS Office
5 313 (44.02%) Microsoft
6 294 (41.35%) Windows 7
7 217 (30.52%) Finance
8 179 (25.18%) MS Excel
9 158 (22.22%) SLA
10 151 (21.24%) Blackberry
11 149 (20.96%) Blackberry Enterprise Server
12 147 (20.68%) MS Exchange
13 145 (20.39%) Legal
14 139 (19.55%) Citrix
15 131 (18.42%) Law
16 127 (17.86%) Service Management
17 97 (13.64%) Banking
18 80 (11.25%) Windows XP
19 67 (9.42%) Windows Server 2008
20 63 (8.86%) Cisco
21 60 (8.44%) Degree
22 55 (7.74%) Management Information System
22 55 (7.74%) Android
22 55 (7.74%) Windows 8
23 52 (7.31%) Service Delivery
24 50 (7.03%) Document Management
24 50 (7.03%) Problem Management
25 48 (6.75%) Microsoft Certification
26 47 (6.61%) CRM
27 45 (6.33%) Analytical Skills

Service Analyst
Top Related IT Skills in London by Category

For the 6 months to 30 June 2015, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 149 (20.96%) Blackberry Enterprise Server
2 147 (20.68%) MS Exchange
3 43 (6.05%) Exchange Server 2010
4 30 (4.22%) WorkSite
5 23 (3.23%) Lync
6 20 (2.81%) Exchange Server 2007
6 20 (2.81%) IBM Notes
7 15 (2.11%) Exchange Server 2013
8 14 (1.97%) SharePoint
9 10 (1.41%) Exchange Server 2003
10 3 (0.42%) IIS
11 2 (0.28%) Apache
11 2 (0.28%) Tomcat
12 1 (0.14%) CMS
12 1 (0.14%) SharePoint 2010
Applications
1 342 (48.10%) MS Office
2 179 (25.18%) MS Excel
3 23 (3.23%) MS PowerPoint
4 15 (2.11%) MS Visio
5 5 (0.70%) Adobe Creative Suite
6 1 (0.14%) PowerPivot
Business Applications
1 4 (0.56%) Magento
1 4 (0.56%) Fredhopper
2 2 (0.28%) Eikon
2 2 (0.28%) SAP BPC
2 2 (0.28%) assyst
2 2 (0.28%) SAP CCM
2 2 (0.28%) SAP ERP
2 2 (0.28%) Remedy ITSM
3 1 (0.14%) Dynamics CRM
3 1 (0.14%) RMDS
Cloud Services
1 14 (1.97%) Mimecast
2 9 (1.27%) Office 365
3 3 (0.42%) IaaS
4 2 (0.28%) Amazon ELB
4 2 (0.28%) Amazon EC2
4 2 (0.28%) Amazon S3
4 2 (0.28%) Amazon AWS
4 2 (0.28%) Google Apps
5 1 (0.14%) Microsoft Azure
5 1 (0.14%) Yammer
5 1 (0.14%) iPaaS
Communications & Networking
1 42 (5.91%) WAN
2 38 (5.34%) LAN
3 35 (4.92%) VPN
4 29 (4.08%) Internet
4 29 (4.08%) VoIP
5 23 (3.23%) TCP/IP
6 19 (2.67%) DHCP
6 19 (2.67%) IP Telephony
7 15 (2.11%) Firewall
8 14 (1.97%) VLAN
9 12 (1.69%) Wireless
9 12 (1.69%) DNS
10 8 (1.13%) ADSL
11 6 (0.84%) Broadband
11 6 (0.84%) SAN
11 6 (0.84%) Network Security
12 4 (0.56%) DSL
13 3 (0.42%) Extranet
13 3 (0.42%) SNMP
13 3 (0.42%) Cisco IOS
Database & Business Intelligence
1 18 (2.53%) SQL Server
2 4 (0.56%) SQL Server 2005
3 3 (0.42%) Data Warehouse
4 2 (0.28%) SQL Server 2008
4 2 (0.28%) SQL Server 2000
5 1 (0.14%) SQLPlus
5 1 (0.14%) FileMaker
5 1 (0.14%) Oracle Database
5 1 (0.14%) Relational Database
5 1 (0.14%) Data Mining
5 1 (0.14%) RDBMS
Development Applications
1 2 (0.28%) Jenkins
General
1 217 (30.52%) Finance
2 145 (20.39%) Legal
3 131 (18.42%) Law
4 97 (13.64%) Banking
5 21 (2.95%) Advertising
6 16 (2.25%) Telecoms
7 14 (1.97%) International Banking
8 13 (1.83%) Investment Banking
9 9 (1.27%) Retail
10 7 (0.98%) Financial Institution
11 6 (0.84%) Marketing
12 5 (0.70%) Publishing
13 4 (0.56%) German Language
14 3 (0.42%) Spanish Language
14 3 (0.42%) Front Office
14 3 (0.42%) Back Office
15 2 (0.28%) Manufacturing
15 2 (0.28%) Games
15 2 (0.28%) Multimedia
15 2 (0.28%) French Language
Libraries, Frameworks & Software Standards
1 7 (0.98%) XML
2 5 (0.70%) FIX Protocol
3 3 (0.42%) Application Packaging
3 3 (0.42%) .NET
3 3 (0.42%) Web Services
4 2 (0.28%) HTML
5 1 (0.14%) ASP.NET
Miscellaneous
1 151 (21.24%) Blackberry
2 55 (7.74%) Management Information System
3 45 (6.33%) Analytical Skills
4 19 (2.67%) iPhone
4 19 (2.67%) Video Conferencing
5 18 (2.53%) iPad
5 18 (2.53%) Hedge funds
6 17 (2.39%) Mathematics
7 14 (1.97%) Computer Science
7 14 (1.97%) CMDB
8 13 (1.83%) PDA
9 12 (1.69%) Fat Client
9 12 (1.69%) Thin Client
10 10 (1.41%) Enterprise Software
10 10 (1.41%) User Experience
11 7 (0.98%) Data Centre
11 7 (0.98%) Handset
12 4 (0.56%) BYOD
12 4 (0.56%) Smartphone
12 4 (0.56%) Mobile Computing
Operating Systems
1 444 (62.45%) Windows
2 294 (41.35%) Windows 7
3 80 (11.25%) Windows XP
4 67 (9.42%) Windows Server 2008
5 55 (7.74%) Android
5 55 (7.74%) Windows 8
6 30 (4.22%) Windows Server 2003
7 27 (3.80%) Apple iOS
8 20 (2.81%) Mac OS X
9 14 (1.97%) Linux
9 14 (1.97%) Windows Server 2012
10 9 (1.27%) Windows Vista
11 7 (0.98%) UNIX
12 4 (0.56%) Windows Mobile
12 4 (0.56%) Windows 2000
13 3 (0.42%) Mac OS
14 2 (0.28%) Ubuntu
15 1 (0.14%) Windows NT
15 1 (0.14%) Solaris
15 1 (0.14%) CentOS
Processes & Methodologies
1 349 (49.09%) ITIL
2 127 (17.86%) Service Management
3 52 (7.31%) Service Delivery
4 50 (7.03%) Document Management
4 50 (7.03%) Problem Management
5 47 (6.61%) CRM
6 42 (5.91%) Incident Management
7 39 (5.49%) Configuration Management
8 32 (4.50%) Project Management
9 27 (3.80%) ITIL V3
10 25 (3.52%) PRINCE2
10 25 (3.52%) Practice Management
11 22 (3.09%) Asset Management
12 19 (2.67%) ITSM
13 18 (2.53%) Change Management
13 18 (2.53%) Investment Management
14 13 (1.83%) Release Management
14 13 (1.83%) Risk Assessment
15 11 (1.55%) Time Management
16 10 (1.41%) Root Cause Analysis
Programming Languages
1 25 (3.52%) SQL
2 8 (1.13%) Java
3 6 (0.84%) C
4 3 (0.42%) VBA
5 2 (0.28%) JavaScript
6 1 (0.14%) PL/SQL
6 1 (0.14%) Python
6 1 (0.14%) PowerShell
Qualifications
1 60 (8.44%) Degree
2 48 (6.75%) Microsoft Certification
3 31 (4.36%) ITIL Certification
3 31 (4.36%) MCSE
3 31 (4.36%) CCNA
3 31 (4.36%) Cisco Certification
4 21 (2.95%) MCP
5 16 (2.25%) MOS
6 14 (1.97%) MCSA
7 11 (1.55%) MCITP
8 7 (0.98%) Security Cleared
9 5 (0.70%) MCDST
9 5 (0.70%) MCTS
10 4 (0.56%) A+ Certification
11 2 (0.28%) HND
11 2 (0.28%) CCIE
11 2 (0.28%) CCNP
11 2 (0.28%) CCA
11 2 (0.28%) Citrix Certification
11 2 (0.28%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 158 (22.22%) SLA
2 15 (2.11%) ISO 9001
3 2 (0.28%) MiFID
3 2 (0.28%) EMIR
System Software
1 385 (54.15%) Active Directory
2 21 (2.95%) VMware Infrastructure
3 20 (2.81%) Hyper-V
4 16 (2.25%) XenApp
4 16 (2.25%) XenServer
5 7 (0.98%) XenDesktop
6 5 (0.70%) Microsoft App-V
7 3 (0.42%) VMware ESXi
8 2 (0.28%) VMware ESX
9 1 (0.14%) Microsoft Virtual Server
9 1 (0.14%) Citrix Presentation Server
9 1 (0.14%) vSphere
9 1 (0.14%) Forefront TMG
Systems Management
1 31 (4.36%) SCCM
2 6 (0.84%) Norton AntiVirus
3 4 (0.56%) SCOM
4 3 (0.42%) NetBackup
5 2 (0.28%) Backup Exec
5 2 (0.28%) WSUS
5 2 (0.28%) CA Spectrum
5 2 (0.28%) ITRS Geneos
5 2 (0.28%) Ansible
5 2 (0.28%) McAfee ePO
5 2 (0.28%) Puppet
5 2 (0.28%) Nagios
5 2 (0.28%) ZENworks
6 1 (0.14%) DameWare
6 1 (0.14%) Cisco UCCX
6 1 (0.14%) Windows Intune
6 1 (0.14%) SCSM
Vendors
1 313 (44.02%) Microsoft
2 139 (19.55%) Citrix
3 63 (8.86%) Cisco
4 39 (5.49%) VMware
5 35 (4.92%) ServiceNow
6 33 (4.64%) Bloomberg
7 29 (4.08%) Reuters
8 26 (3.66%) OpenText
9 21 (2.95%) Lotus
9 21 (2.95%) Remedy
10 17 (2.39%) McAfee
11 14 (1.97%) Symantec
12 13 (1.83%) Apple
13 9 (1.27%) HP
13 9 (1.27%) Adobe
13 9 (1.27%) Sophos
14 8 (1.13%) Altiris
14 8 (1.13%) JD Edwards
15 7 (0.98%) Dell
16 6 (0.84%) Interwoven
London
Information Technology Services
Salary: £32k - 38k per year + Great benefits
Posted: 17 hours ago
Central London / West End
Keystream Technology
Salary: From £20,500 to £23,500 per annum
Posted: Yesterday
London
Digitech Resourcing Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
West London
Marcus Donald People
Salary: £25000 - £30000 per annum
Posted: 5 days ago
London
Brightred Resourcing Limited
Salary: From £24,000 to £30,000 per annum plus Benefits
Posted: 5 days ago
London
Coal IT Services
Salary: From £26,000 to £40,000 per annum
Posted: 6 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £35000 - £42000 per annum + Benefits
Posted: 6 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £30000 - £35000 per annum + Benefits
Posted: 6 days ago
London
Propel London Ltd
Posted: 7 days ago
London
Sogeti
Salary: Excellent Salary + Flexible Benefits
Posted: 8 days ago
West London
MPS
Salary: Attractive salary plus benefits
Posted: 12 days ago
Central London / West End
House of Fraser
Posted: 13 days ago
City, London
Allied Worldwide
Salary: Shift Allowance, Pension, PHC
Posted: 18 days ago
City of London
Hays IT - Uk Posting account
Salary: £180.00 - £200.00 per annum
Posted: 18 days ago
London
360 Resourcing
Salary: £24,911- £35,169 per annum
Posted: 21 days ago