Service Analyst Jobs in London
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Service Analyst
Rank 356 450 452
Rank change year-on-year
+94 +2
Permanent jobs requiring a Service Analyst 275 191 186
As % of all permanent IT jobs located in London 0.630% 0.355% 0.323%
As % of the Job Titles category 0.675% 0.378% 0.346%
Number of salaries quoted 244 168 156
Average salary £28,000 £26,500 £30,000
Average salary % change year-on-year
+5.66% -11.66%
90% offered a salary of more than £21,000 £21,000 £22,500
10% offered a salary of more than £43,350 £37,500 £50,000
UK excluding London average salary £22,000 £23,000 £22,500
% change year-on-year
-4.34% +2.22%
All Job Titles
London
Permanent IT job ads with a match in the
Job Titles category		 40744 50505 53832
As % of all permanent IT jobs located in London 93.41% 93.86% 93.60%
Number of salaries quoted 34331 43869 45250
Average salary £50,000 £50,000 £52,500
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £32,500 £31,500 £31,500
10% offered a salary of more than £75,000 £80,000 £77,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Analyst
England

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst across the London region as a proportion of the total demand within the Job Titles category.

London Service Analyst Jobs Demand Trend

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the London region.

London Service Analyst Salary Trend

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst across the London region over the 3 months to 17 May 2013.

London Service Analyst Salary Histogram

Service Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the London region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
City of London +30 80 £28,500 +12.87%
Canary Wharf - 8 £55,000 -
Hammersmith - 4 £27,500 -
Chiswick - 3 £21,000 -
Twickenham - 3 £40,000 -
Croydon +14 1 £22,000 -5.37%
Chessington +4 1 £21,500 +16.21%
Stanmore - 1 £18,000 -
Docklands, London - 1 £31,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 308 (59.23%) ITIL
1 308 (59.23%) Windows
2 237 (45.58%) Microsoft
3 207 (39.81%) MS Office
4 198 (38.08%) Active Directory
5 185 (35.58%) Windows XP
6 166 (31.92%) MS Excel
7 115 (22.12%) Windows 7
8 108 (20.77%) Finance
9 101 (19.42%) Citrix
10 94 (18.08%) Blackberry
11 66 (12.69%) Microsoft Certification
12 64 (12.31%) Apple
13 63 (12.12%) ITIL Certification
14 62 (11.92%) Service Management
15 61 (11.73%) SLA
16 58 (11.15%) Service Delivery
17 56 (10.77%) Incident Management
18 54 (10.38%) Windows Server 2003
18 54 (10.38%) Internet
19 51 (9.808%) Windows Server 2008
20 49 (9.423%) MS Exchange
21 48 (9.231%) TCP/IP
22 47 (9.038%) Law
23 46 (8.846%) Banking
24 45 (8.654%) MS PowerPoint
25 44 (8.462%) Degree
26 43 (8.269%) Change Management
27 42 (8.077%) Windows Vista
28 39 (7.500%) VMware

Service Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 17 (3.269%) HTML
2 13 (2.500%) XML
3 11 (2.115%) CSS
4 6 (1.154%) .NET
5 4 (0.769%) Web Services
6 3 (0.577%) COM
6 3 (0.577%) Spring
6 3 (0.577%) LINQ
7 1 (0.192%) XML Messaging
7 1 (0.192%) SOAP
Application Platforms
1 49 (9.423%) MS Exchange
2 37 (7.115%) Blackberry Enterprise Server
3 32 (6.154%) Lotus Notes
4 25 (4.808%) SharePoint
5 21 (4.038%) Exchange Server 2007
6 20 (3.846%) Exchange Server 2010
7 14 (2.692%) Exchange Server 2003
8 9 (1.731%) WorkSite
9 8 (1.538%) IIS
10 4 (0.769%) WebLogic
11 3 (0.577%) BizTalk Server
11 3 (0.577%) LiveLink
11 3 (0.577%) ESB
11 3 (0.577%) Oracle Service Bus
12 2 (0.385%) SharePoint 2010
12 2 (0.385%) Lync
12 2 (0.385%) Oracle Collaboration Suite
13 1 (0.192%) Moodle
13 1 (0.192%) Google App Engine
13 1 (0.192%) Confluence
Applications
1 207 (39.81%) MS Office
2 166 (31.92%) MS Excel
3 45 (8.654%) MS PowerPoint
4 13 (2.500%) MS Visio
5 2 (0.385%) MS Project
5 2 (0.385%) Google Apps
6 1 (0.192%) Vectorworks
Business Applications
1 4 (0.769%) Dynamics CRM
2 1 (0.192%) SAP ERP
2 1 (0.192%) Remedy ITSM
2 1 (0.192%) SAP Retail
2 1 (0.192%) assyst
Communications & Networking
1 54 (10.38%) Internet
2 48 (9.231%) TCP/IP
3 28 (5.385%) VPN
3 28 (5.385%) DNS
4 26 (5.000%) Firewall
5 18 (3.462%) LAN
6 14 (2.692%) WAN
7 11 (2.115%) DHCP
7 11 (2.115%) SAN
8 10 (1.923%) VoIP
9 9 (1.731%) Intranet
9 9 (1.731%) Cisco IPT
10 8 (1.538%) Network Security
10 8 (1.538%) ADSL
10 8 (1.538%) Broadband
11 7 (1.346%) IP Telephony
12 6 (1.154%) Ethernet
13 4 (0.769%) 3G
14 3 (0.577%) FTP
14 3 (0.577%) ISDN
Database & Business Intelligence
1 24 (4.615%) SQL Server
2 9 (1.731%) SQL Server Reporting Services
3 6 (1.154%) SQLPlus
4 3 (0.577%) MySQL
4 3 (0.577%) PostgreSQL
4 3 (0.577%) Crystal Reports
4 3 (0.577%) Informix
4 3 (0.577%) Oracle 8/8i
4 3 (0.577%) SQL Server Integration Services
4 3 (0.577%) SQL Server 2008
5 1 (0.192%) SAP BW
5 1 (0.192%) IDOL
Development Applications
1 4 (0.769%) Eclipse
2 3 (0.577%) Maven
2 3 (0.577%) JIRA
2 3 (0.577%) ClearCase
3 1 (0.192%) ClearQuest
General
1 108 (20.77%) Finance
2 47 (9.038%) Law
3 46 (8.846%) Banking
4 33 (6.346%) Legal
5 28 (5.385%) Telecoms
6 21 (4.038%) Investment Banking
7 18 (3.462%) French Language
8 17 (3.269%) Retail
9 16 (3.077%) Italian Language
10 15 (2.885%) Japanese Language
10 15 (2.885%) Korean Language
11 13 (2.500%) Advertising
12 11 (2.115%) Financial Institution
13 9 (1.731%) Marketing
14 7 (1.346%) Mandarin Language
14 7 (1.346%) Cantonese Language
15 6 (1.154%) Billing
16 3 (0.577%) German Language
16 3 (0.577%) Electronics
16 3 (0.577%) Manufacturing
Miscellaneous
1 94 (18.08%) Blackberry
2 18 (3.462%) SaaS
3 16 (3.077%) iPhone
4 15 (2.885%) Management Information System
5 14 (2.692%) Fixed Income
5 14 (2.692%) Derivative
6 10 (1.923%) iPad
7 9 (1.731%) Video Conferencing
7 9 (1.731%) Statistics
8 6 (1.154%) Smartphone
9 5 (0.962%) Mathematics
9 5 (0.962%) Computer Science
10 4 (0.769%) PDA
10 4 (0.769%) Client/Server
10 4 (0.769%) Thin Client
10 4 (0.769%) Fat Client
11 3 (0.577%) Open Source
11 3 (0.577%) Mobile Banking
11 3 (0.577%) PMI
11 3 (0.577%) IVR
Operating Systems
1 308 (59.23%) Windows
2 185 (35.58%) Windows XP
3 115 (22.12%) Windows 7
4 54 (10.38%) Windows Server 2003
5 51 (9.808%) Windows Server 2008
6 42 (8.077%) Windows Vista
7 32 (6.154%) Mac OS X
8 26 (5.000%) UNIX
9 23 (4.423%) Linux
10 12 (2.308%) Windows 2000
10 12 (2.308%) Solaris
11 9 (1.731%) Mac OS
12 7 (1.346%) Android
13 6 (1.154%) Windows Mobile
13 6 (1.154%) Apple iOS
14 5 (0.962%) Windows 2000 Server
15 4 (0.769%) Windows NT
16 1 (0.192%) NetWare
16 1 (0.192%) HPUX
Processes & Methodologies
1 308 (59.23%) ITIL
2 62 (11.92%) Service Management
3 58 (11.15%) Service Delivery
4 56 (10.77%) Incident Management
5 43 (8.269%) Change Management
6 38 (7.308%) E-Commerce
7 36 (6.923%) Time Management
8 34 (6.538%) ITIL V3
9 32 (6.154%) Problem Management
10 28 (5.385%) Continuous Improvement
11 26 (5.000%) Release Management
12 25 (4.808%) Project Management
13 23 (4.423%) Root Cause Analysis
14 21 (4.038%) Document Management
15 20 (3.846%) Disaster Recovery
16 18 (3.462%) Asset Management
16 18 (3.462%) Service Desk Management
17 16 (3.077%) Operations Management
17 16 (3.077%) Configuration Management
18 14 (2.692%) CRM
Programming Languages
1 35 (6.731%) SQL
2 15 (2.885%) JavaScript
3 11 (2.115%) Java
4 6 (1.154%) T-SQL
5 3 (0.577%) PL/SQL
5 3 (0.577%) C#
5 3 (0.577%) Shell Script
6 1 (0.192%) Groovy
6 1 (0.192%) C
6 1 (0.192%) Perl
6 1 (0.192%) VBScript
Qualifications
1 66 (12.69%) Microsoft Certification
2 63 (12.12%) ITIL Certification
3 44 (8.462%) Degree
4 32 (6.154%) MCP
5 22 (4.231%) MCSE
6 15 (2.885%) MCDST
7 13 (2.500%) MCSA
8 12 (2.308%) MCITP
9 9 (1.731%) CCNA
9 9 (1.731%) Cisco Certification
10 5 (0.962%) A+ Certification
10 5 (0.962%) Citrix Certification
10 5 (0.962%) JNCIA
11 4 (0.769%) ACSP
11 4 (0.769%) CCA
12 3 (0.577%) HNC
12 3 (0.577%) PMI Certification
12 3 (0.577%) CIPD
12 3 (0.577%) MCTS
13 2 (0.385%) ECDL
Quality Assurance & Compliance
1 61 (11.73%) SLA
2 5 (0.962%) QA
3 3 (0.577%) ISO 9001
4 1 (0.192%) ISO/IEC 27001
System Software
1 198 (38.08%) Active Directory
2 25 (4.808%) VMware Infrastructure
3 13 (2.500%) XenApp
4 10 (1.923%) Terminal Services
5 9 (1.731%) Citrix Presentation Server
6 5 (0.962%) MetaFrame
6 5 (0.962%) XenDesktop
7 3 (0.577%) Hyper-V
8 2 (0.385%) vSphere
Systems Management
1 18 (3.462%) Backup Exec
2 5 (0.962%) MAILsweeper
2 5 (0.962%) DameWare
3 4 (0.769%) Systems Management Server (SMS)
3 4 (0.769%) ZENworks
4 3 (0.577%) Nagios
4 3 (0.577%) SCCM
5 2 (0.385%) Norton AntiVirus
5 2 (0.385%) Symantec Enterprise Vault
6 1 (0.192%) SCOM
Vendors
1 237 (45.58%) Microsoft
2 101 (19.42%) Citrix
3 64 (12.31%) Apple
4 39 (7.500%) VMware
5 32 (6.154%) Lotus
6 23 (4.423%) Adobe
7 18 (3.462%) Cisco
8 17 (3.269%) Avaya
9 13 (2.500%) Oracle
10 12 (2.308%) Symantec
10 12 (2.308%) Remedy
11 10 (1.923%) Reuters
11 10 (1.923%) Bloomberg
12 8 (1.538%) Sage
13 7 (1.346%) McAfee
13 7 (1.346%) IBM
14 5 (0.962%) Dell
15 4 (0.769%) Juniper
15 4 (0.769%) Business Objects
15 4 (0.769%) Sun
Service Desk Analyst - 1st / 2nd line
City of London
You will provide support on: Hardware, Citrix, Windows 7, MS Office and Active Directory.You will be an experienced Service Desk Engineer who is looking to progress their...
Fulcrum Telecom
Salary: £27000 - £34000 per annum
Posted: 15 May 2013
Service Desk Analyst - 1st / 2nd line
City of London
You will provide support on: Hardware, Citrix, Windows 7, MS Office and Active Directory.You will be an experienced Service Desk Engineer who is looking to progress their...
Fulcrum Telecom
Salary: £27000 - £34000 per annum
Posted: 4 May 2013
Service Desk Analyst
City of London
Microsoft Windows/Active Directory Microsoft Outlook 2010 Microsoft Exchange Administration Microsoft Office 2010 Remote Support Tools Basic Network Principles IT Security Blackberry Configuration and Server Administration ITIL Certified...
Real Staffing
Salary: £30000 - £35000 per annum
Posted: 15 May 2013
Service Desk Engineer / Analyst - 1st / 2nd line
City of London
You will provide support on: Hardware, Citrix, Windows 7, MS Office and Active Directory.You will be an experienced Service Desk Engineer who is looking to progress their...
Fulcrum Telecom
Salary: £27000 - £34000 per annum
Posted: 1 May 2013
Service Analyst
City, London
IT Managed Services are looking for a recent graduate with a couple of year's experience working in a service provider or enterprise IT environment in service development,...
Networking People
Posted: 17 May 2013
ICT Service Analyst
London SW1
A proven ability to communicate with and influence stakeholders to support service delivery will be crucial, and a good knowledge of ICT platforms such as Windows 7, Exchange...
HS2
Salary: £ 37,827 plus benefits
Posted: 18 May 2013
Service Desk Analyst/Partner Support Executive
London
We have delivered a number of services to them and due to recent expansion, we are now seeking an externally-focused Service Desk Analyst to own and manage...
Allied Worldwide Limited
Salary: £20,000 - £24,000 per annum + benefits
Posted: 9 May 2013
Service Desk Analyst
London
You must have experience of - Hardware Support (Thin Clients, Desktops, Laptops, Printers, MFPs, Blackberry's etc.) - Citrix Xen Desktop- Operating systems (Windows 7)- Sharepoint- Call Management Software Tools-...
DP Connect Ltd
Salary: £30000 - £35000 per annum
Posted: 10 May 2013
Senior Service Transition Analyst (ITIL)
South West London
A leading blue chip employer based in South West London (SW1) have a 6 month contract for a Senior Service Transition Analyst for service release/change/project/License...
Advantage Resourcing
Salary: £397 per day
Posted: 15 May 2013
Service Transition / Release Analyst - ITIL
London
The Release Analyst will be responsible for the running of ITIL Service Management processes change, release & deployment and service asset & configuration manager... Release Analysts must be ITIL Certified,...
Harvey Nash plc
Salary: £35000 - £40000 per annum + excellent bens
Posted: 17 May 2013
Service Transition / Release Analyst - ITIL
London
The Release Analyst will be responsible for the running of ITIL Service Management processes change, release & deployment and service asset & configuration manager... Release Analysts must be ITIL Certified,...
Harvey Nash plc
Salary: £35000 - £40000 per annum + excellent bens
Posted: 18 May 2013
Service Desk Analyst
Central London / West End
Knowledge of Microsoft Exchange 2003/2007/2010, Active Directory, Group Policies, RRAS, DNS, Terminal Services and DHCP. Experience with Citrix remote access/XenApp. MCP, MCSE, MCITP, CCNA qualifications...
Wavex Technology Limited
Salary: competitive + benefits
Posted: 15 May 2013
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Last Updated Friday 17 May 2013
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