The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Analyst
Rank 364 349 464
Rank change year-on-year
-15 +115
Permanent jobs requiring a Service Analyst 340 287 213
As % of all permanent IT jobs located in London 0.69% 0.63% 0.38%
As % of the Job Titles category 0.73% 0.67% 0.40%
Number of salaries quoted 309 248 195
Average salary £28,000 £26,750 £27,500
Average salary % change year-on-year
+4.67% -2.72%
90% offered a salary of more than £21,000 £21,000 £21,000
10% offered a salary of more than £45,000 £42,500 £37,500
UK excluding London average salary £22,000 £22,000 £22,700
% change year-on-year
- -3.08%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
46521 42684 52638
As % of all permanent IT jobs located in London 93.74% 93.92% 93.86%
Number of salaries quoted 38422 36027 45659
Average salary £52,500 £50,000 £50,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £31,500 £32,500 £31,500
10% offered a salary of more than £77,000 £77,500 £75,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Analyst
England

Service Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in London

Service Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the London region.

Service Analyst Salary Trend in London

Service Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Analyst across the London region over the 3 months to 18 April 2014.

Service Analyst Salary Histogram in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London +7 108 £27,500 -3.50% 19
Croydon +1 10 £24,250 +14.11%
Canary Wharf +8 6 £60,000 +9.09%
Bromley - 5 £37,500 -
Chiswick -11 3 £21,000 -
Barnet - 1 £20,000 -
Beckenham - 1 £25,000 -
Hounslow - 1 £27,500 -
Ilford - 1 £20,500 -
Kingston Upon Thames - 1 £18,000 - 1
Surbiton - 1 £19,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 419 (69.49%) Windows
2 358 (59.37%) Active Directory
3 323 (53.57%) MS Office
4 320 (53.07%) ITIL
5 255 (42.29%) Windows 7
6 221 (36.65%) Microsoft
7 191 (31.67%) MS Excel
8 169 (28.03%) Windows XP
9 148 (24.54%) Citrix
10 129 (21.39%) Blackberry
11 125 (20.73%) MS Exchange
12 121 (20.07%) Finance
13 98 (16.25%) Law
14 95 (15.75%) Service Management
15 87 (14.43%) SLA
16 76 (12.60%) Legal
17 75 (12.44%) Microsoft Certification
18 72 (11.94%) TCP/IP
19 67 (11.11%) Blackberry Enterprise Server
20 63 (10.45%) Windows Server 2003
20 63 (10.45%) Cisco
20 63 (10.45%) Banking
21 62 (10.28%) Incident Management
22 57 (9.45%) VPN
22 57 (9.45%) Windows Server 2008
23 49 (8.13%) Service Delivery
23 49 (8.13%) Document Management
24 47 (7.79%) Degree
25 41 (6.80%) Management Information System
25 41 (6.80%) Exchange Server 2010

Service Analyst
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 125 (20.73%) MS Exchange
2 67 (11.11%) Blackberry Enterprise Server
3 41 (6.80%) Exchange Server 2010
4 31 (5.14%) Exchange Server 2003
5 24 (3.98%) SharePoint
6 23 (3.81%) Exchange Server 2007
7 16 (2.65%) IBM Notes
8 14 (2.32%) Documentum
9 13 (2.16%) Exchange Server 2013
9 13 (2.16%) WorkSite
10 12 (1.99%) Lync
11 7 (1.16%) IIS
12 4 (0.66%) SAS
13 3 (0.50%) SharePoint 2010
13 3 (0.50%) CMS
14 1 (0.17%) Lightstreamer
Applications
1 323 (53.57%) MS Office
2 191 (31.67%) MS Excel
3 34 (5.64%) MS PowerPoint
4 9 (1.49%) MS Visio
5 5 (0.83%) MS Project
6 1 (0.17%) Spreadsheet
Business Applications
1 5 (0.83%) SAP CRM
1 5 (0.83%) SAP ERP
1 5 (0.83%) assyst
2 2 (0.33%) Dynamics CRM
3 1 (0.17%) Magento
3 1 (0.17%) Oracle CRM
3 1 (0.17%) Remedy ITSM
3 1 (0.17%) Misys Midas
Cloud Services
1 14 (2.32%) Office 365
2 8 (1.33%) SaaS
Communications & Networking
1 72 (11.94%) TCP/IP
2 57 (9.45%) VPN
3 35 (5.80%) DNS
3 35 (5.80%) Internet
4 34 (5.64%) DHCP
5 23 (3.81%) LAN
6 20 (3.32%) VoIP
7 16 (2.65%) WAN
8 15 (2.49%) Firewall
9 12 (1.99%) Wireless
10 10 (1.66%) 3G
11 8 (1.33%) ADSL
11 8 (1.33%) Broadband
12 7 (1.16%) VLAN
13 6 (1.00%) IP Telephony
13 6 (1.00%) SSL
13 6 (1.00%) FTP
14 5 (0.83%) Intranet
15 4 (0.66%) SAN
15 4 (0.66%) iSCSI
Database & Business Intelligence
1 12 (1.99%) SQL Server
2 5 (0.83%) SAP BW
2 5 (0.83%) Crystal Reports
3 4 (0.66%) MySQL
4 3 (0.50%) Relational Database
Development Applications
1 9 (1.49%) JIRA
2 6 (1.00%) Team Foundation Server
3 1 (0.17%) Hudson
3 1 (0.17%) Subversion
General
1 121 (20.07%) Finance
2 98 (16.25%) Law
3 76 (12.60%) Legal
4 63 (10.45%) Banking
5 22 (3.65%) Financial Institution
6 20 (3.32%) Investment Banking
7 12 (1.99%) Telecoms
8 11 (1.82%) Retail
8 11 (1.82%) Advertising
9 8 (1.33%) Games
10 7 (1.16%) Publishing
11 5 (0.83%) Marketing
11 5 (0.83%) French Language
12 4 (0.66%) Back Office
13 3 (0.50%) German Language
13 3 (0.50%) Spanish Language
14 1 (0.17%) Billing
14 1 (0.17%) Electronics
14 1 (0.17%) Front Office
14 1 (0.17%) Mandarin Language
Libraries, Frameworks & Software Standards
1 12 (1.99%) .NET
2 10 (1.66%) Web Services
3 7 (1.16%) HTML
3 7 (1.16%) COM
4 5 (0.83%) CSS
5 4 (0.66%) XML
6 3 (0.50%) jQuery
6 3 (0.50%) Ajax
7 2 (0.33%) SOAP
7 2 (0.33%) Flash
8 1 (0.17%) Rendezvous
8 1 (0.17%) MSMQ
8 1 (0.17%) LAMP
Miscellaneous
1 129 (21.39%) Blackberry
2 41 (6.80%) Management Information System
3 22 (3.65%) iPhone
4 15 (2.49%) Hedge funds
4 15 (2.49%) Computer Science
5 12 (1.99%) Video Conferencing
6 10 (1.66%) Fat Client
6 10 (1.66%) Thin Client
7 9 (1.49%) iPad
8 8 (1.33%) Mathematics
9 7 (1.16%) AS400
10 6 (1.00%) PDA
10 6 (1.00%) Digital Media
11 5 (0.83%) CMDB
11 5 (0.83%) Statistics
12 4 (0.66%) IVR
12 4 (0.66%) EqualLogic
13 3 (0.50%) EPoS
14 2 (0.33%) Smartphone
14 2 (0.33%) Online Banking
Operating Systems
1 419 (69.49%) Windows
2 255 (42.29%) Windows 7
3 169 (28.03%) Windows XP
4 63 (10.45%) Windows Server 2003
5 57 (9.45%) Windows Server 2008
6 31 (5.14%) Mac OS X
7 23 (3.81%) Linux
8 19 (3.15%) Windows 8
9 14 (2.32%) Windows Vista
9 14 (2.32%) Android
10 11 (1.82%) Apple iOS
11 8 (1.33%) Windows Server 2012
12 7 (1.16%) Windows 2000
13 6 (1.00%) UNIX
14 5 (0.83%) Mac OS
15 3 (0.50%) Solaris
15 3 (0.50%) Windows Mobile
16 1 (0.17%) Windows NT
Processes & Methodologies
1 320 (53.07%) ITIL
2 95 (15.75%) Service Management
3 62 (10.28%) Incident Management
4 49 (8.13%) Service Delivery
4 49 (8.13%) Document Management
5 34 (5.64%) Problem Management
6 33 (5.47%) Project Management
7 22 (3.65%) CRM
7 22 (3.65%) Continuous Improvement
8 21 (3.48%) ITSM
9 20 (3.32%) PRINCE2
10 17 (2.82%) Change Management
11 16 (2.65%) ITIL V3
12 15 (2.49%) Mobile Device Management
13 14 (2.32%) Time Management
13 14 (2.32%) Risk Assessment
13 14 (2.32%) Practice Management
14 12 (1.99%) Asset Management
14 12 (1.99%) E-Commerce
14 12 (1.99%) Configuration Management
Programming Languages
1 40 (6.63%) SQL
2 19 (3.15%) PowerShell
3 18 (2.99%) JavaScript
4 8 (1.33%) C
5 7 (1.16%) C#
6 5 (0.83%) PHP
7 4 (0.66%) Java
7 4 (0.66%) Perl
8 3 (0.50%) VBScript
9 1 (0.17%) VB
Qualifications
1 75 (12.44%) Microsoft Certification
2 47 (7.79%) Degree
3 33 (5.47%) ITIL Certification
4 32 (5.31%) MCP
5 22 (3.65%) MCSA
6 19 (3.15%) MCDST
7 18 (2.99%) MCSE
8 15 (2.49%) Security Cleared
9 14 (2.32%) A+ Certification
10 12 (1.99%) MOS
11 10 (1.66%) SC Cleared
12 7 (1.16%) Cisco Certification
12 7 (1.16%) CCNA
13 6 (1.00%) MCTS
13 6 (1.00%) MCITP
14 2 (0.33%) Network+ Certification
14 2 (0.33%) HND
15 1 (0.17%) CCA
15 1 (0.17%) Citrix Certification
15 1 (0.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 87 (14.43%) SLA
2 3 (0.50%) Sarbanes-Oxley
2 3 (0.50%) QA
3 2 (0.33%) BS15000
System Software
1 358 (59.37%) Active Directory
2 18 (2.99%) XenApp
3 12 (1.99%) XenDesktop
4 11 (1.82%) MetaFrame
5 10 (1.66%) Terminal Services
6 7 (1.16%) vSphere
7 6 (1.00%) VMware Infrastructure
8 4 (0.66%) VMware ESXi
9 2 (0.33%) Citrix Presentation Server
9 2 (0.33%) VMware Server
9 2 (0.33%) Terminal Server
10 1 (0.17%) Hyper-V
Systems Management
1 13 (2.16%) SCCM
2 2 (0.33%) HP Data Protector
2 2 (0.33%) NetBackup
2 2 (0.33%) ARCserve
2 2 (0.33%) Cisco CUCM
3 1 (0.17%) Opscode Chef
3 1 (0.17%) Puppet
Vendors
1 221 (36.65%) Microsoft
2 148 (24.54%) Citrix
3 63 (10.45%) Cisco
4 40 (6.63%) VMware
5 35 (5.80%) Apple
6 33 (5.47%) Remedy
7 21 (3.48%) ServiceNow
8 20 (3.32%) Interwoven
9 17 (2.82%) Open Text
10 15 (2.49%) Lotus
11 14 (2.32%) Hummingbird
12 12 (1.99%) Mitel
13 11 (1.82%) HP
14 9 (1.49%) Symantec
15 8 (1.33%) Google
15 8 (1.33%) Avaya
15 8 (1.33%) Juniper
16 7 (1.16%) Dell
17 6 (1.00%) WatchGuard
17 6 (1.00%) LANDesk
City, London
McGregor Boyall
Salary: £23000 - £24000 per annum + Package
Posted: Yesterday
City, London
Senitor Associates
Salary: £21000 - £23000 per annum
Posted: Yesterday
City, London
Code IT Recruitment Ltd
Salary: excellent benefits and bonus, exceptional Pension scheme
Posted: Yesterday
London
Heathrow
Salary: Competitive
Posted: Yesterday
London
Marcus Donald People
Salary: £20000 to £24000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £33k - 37k per year
Posted: 2 days ago
London
Spencer Rose
Salary: Up to £35,000 per annum
Posted: 3 days ago
London
McGregor Boyall
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
London
LA International
Salary: £20000 - £24000 per annum + Benefits
Posted: 3 days ago
City, London
Robert Half
Salary: £25000 - £30000 per annum + 6% Pension, 25 days holiday
Posted: 3 days ago
City, London
Ashdown IT
Salary: £25000 - £27000 per annum + bonus
Posted: 3 days ago
City, London
ComputAppoint
Salary: £30000 - £40000 per annum
Posted: 3 days ago
City, London
4it Recruitment Ltd
Salary: Up to £23,000 per annum
Posted: 3 days ago
London
Empiric Solutions
Posted: 3 days ago
City, London
Mortimer Spinks
Salary: £20000 - £25000 per annum + Excellent benefits
Posted: 4 days ago
London
Picture More Ltd
Salary: benefits
Posted: 4 days ago
North London
IT People First
Salary: From £28,000 to £30,000 per annum
Posted: 4 days ago
City, London
McGregor Boyall
Salary: £24000 per annum + Package
Posted: 4 days ago
London
Information Technology Services
Salary: £30k - 33k per year
Posted: 4 days ago
London
Information Technology Services
Salary: £32k - 38k per year
Posted: 4 days ago