The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 316 383 402
Rank change year-on-year
+67 +19
Permanent jobs requiring a Service Analyst 372 246 266
As % of all permanent IT jobs located in London 0.78% 0.55% 0.52%
As % of the Job Titles category 0.84% 0.59% 0.55%
Number of salaries quoted 328 218 222
Average salary £28,500 £30,000 £26,500
Average salary % change year-on-year
-5.00% +13.20%
90% offered a salary of more than £22,500 £22,500 £21,000
10% offered a salary of more than £42,500 £45,000 £40,000
UK excluding London average salary £22,500 £21,250 £22,500
% change year-on-year
+5.88% -5.55%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
44320 42035 48015
As % of all permanent IT jobs located in London 93.40% 93.54% 94.55%
Number of salaries quoted 37021 35268 41723
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £31,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in London

Service Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the London region.

Service Analyst Salary Trend in London

Service Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Analyst across the London region over the 3 months to 22 August 2014.

Service Analyst Salary Histogram in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the London region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +9 97 £27,500 -21.42% 9
Chiswick -8 5 £22,000 -29.60%
Croydon -11 4 £24,000 - 2
Wimbledon - 3 £27,000 -
Harrow - 2 £18,250 -
Canary Wharf +5 1 £60,000 +22.44%
Kingston Upon Thames -19 1 £28,000 -6.66% 1
New Malden - 1 £26,000 -
Wembley - 1 £32,500 -
Worcester Park - 1 £25,000 -
Greenford - 1 £21,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in London

For the 6 months to 22 August 2014, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 453 (63.00%) Windows
2 408 (56.75%) ITIL
3 378 (52.57%) Active Directory
4 347 (48.26%) MS Office
5 298 (41.45%) Windows 7
6 239 (33.24%) Microsoft
7 230 (31.99%) Finance
8 207 (28.79%) MS Excel
9 169 (23.50%) Windows XP
10 156 (21.70%) SLA
11 151 (21.00%) Service Management
12 142 (19.75%) Blackberry
13 126 (17.52%) Citrix
14 113 (15.72%) Law
15 111 (15.44%) MS Exchange
16 89 (12.38%) Legal
17 87 (12.10%) Banking
18 84 (11.68%) Microsoft Certification
19 71 (9.87%) TCP/IP
20 69 (9.60%) Degree
21 61 (8.48%) Project Management
21 61 (8.48%) ITIL Certification
21 61 (8.48%) Incident Management
22 60 (8.34%) Blackberry Enterprise Server
23 57 (7.93%) Windows Server 2003
24 56 (7.79%) Service Delivery
25 54 (7.51%) Cisco
26 49 (6.82%) Problem Management
27 47 (6.54%) Risk Assessment
28 46 (6.40%) Document Management

Service Analyst
Top Related IT Skills in London by Category

For the 6 months to 22 August 2014, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 111 (15.44%) MS Exchange
2 60 (8.34%) Blackberry Enterprise Server
3 20 (2.78%) Exchange Server 2010
4 16 (2.23%) IBM Notes
4 16 (2.23%) Lync
5 15 (2.09%) WorkSite
6 13 (1.81%) Exchange Server 2003
7 12 (1.67%) Exchange Server 2007
8 10 (1.39%) CMS
8 10 (1.39%) SharePoint
9 5 (0.70%) Documentum
10 4 (0.56%) Adobe CQ
10 4 (0.56%) Apache
10 4 (0.56%) Tomcat
10 4 (0.56%) IIS
11 3 (0.42%) Liferay
12 1 (0.14%) SharePoint 2010
12 1 (0.14%) Confluence
12 1 (0.14%) SharePoint 2013
12 1 (0.14%) Exchange Server 2013
Applications
1 347 (48.26%) MS Office
2 207 (28.79%) MS Excel
3 37 (5.15%) MS PowerPoint
4 12 (1.67%) MS Visio
5 3 (0.42%) MS Project
6 2 (0.28%) Spreadsheet
7 1 (0.14%) Acrobat
Business Applications
1 5 (0.70%) Remedy ITSM
2 3 (0.42%) Bond Adapt
3 2 (0.28%) Dynamics CRM
3 2 (0.28%) assyst
4 1 (0.14%) SAP Oil and Gas
4 1 (0.14%) Misys Midas
Cloud Services
1 26 (3.62%) Office 365
2 15 (2.09%) SaaS
3 4 (0.56%) Cloud Computing
4 3 (0.42%) Amazon EC2
4 3 (0.42%) Amazon S3
4 3 (0.42%) Amazon AWS
Communications & Networking
1 71 (9.87%) TCP/IP
2 29 (4.03%) VPN
3 25 (3.48%) DNS
3 25 (3.48%) DHCP
4 22 (3.06%) VoIP
5 17 (2.36%) Internet
6 16 (2.23%) LAN
7 11 (1.53%) WAN
8 8 (1.11%) IP Telephony
8 8 (1.11%) 3G
9 6 (0.83%) ADSL
9 6 (0.83%) Broadband
9 6 (0.83%) FTP
10 5 (0.70%) Intranet
10 5 (0.70%) Wireless
10 5 (0.70%) Firewall
11 3 (0.42%) Cisco ASA
11 3 (0.42%) Network Security
12 2 (0.28%) NetScaler
12 2 (0.28%) Cisco Nexus
Database & Business Intelligence
1 14 (1.95%) SQL Server
2 8 (1.11%) MySQL
3 7 (0.97%) MS Access
4 5 (0.70%) Crystal Reports
4 5 (0.70%) Relational Database
5 2 (0.28%) BusinessObjects XI
5 2 (0.28%) BusinessObjects Web Intelligence
6 1 (0.14%) SQL Server Reporting Services
Development Applications
1 5 (0.70%) JIRA
2 1 (0.14%) Subversion
2 1 (0.14%) Serena SBM
General
1 230 (31.99%) Finance
2 113 (15.72%) Law
3 89 (12.38%) Legal
4 87 (12.10%) Banking
5 38 (5.29%) Financial Institution
6 17 (2.36%) Advertising
7 13 (1.81%) Telecoms
8 12 (1.67%) Marketing
8 12 (1.67%) French Language
8 12 (1.67%) Retail
9 11 (1.53%) Publishing
9 11 (1.53%) Investment Banking
10 6 (0.83%) German Language
11 2 (0.28%) Spanish Language
11 2 (0.28%) Cantonese Language
12 1 (0.14%) Japanese Language
12 1 (0.14%) Manufacturing
12 1 (0.14%) Electronics
Libraries, Frameworks & Software Standards
1 9 (1.25%) HTML
2 7 (0.97%) CSS
3 4 (0.56%) Web Services
3 4 (0.56%) .NET
4 3 (0.42%) COM
4 3 (0.42%) XML
4 3 (0.42%) Ajax
4 3 (0.42%) jQuery
5 2 (0.28%) SOAP
6 1 (0.14%) Java EE
6 1 (0.14%) LAMP
Miscellaneous
1 142 (19.75%) Blackberry
2 38 (5.29%) Management Information System
3 26 (3.62%) Hedge funds
3 26 (3.62%) Computer Science
4 18 (2.50%) Thin Client
4 18 (2.50%) Video Conferencing
4 18 (2.50%) Fat Client
5 15 (2.09%) iPhone
6 11 (1.53%) iPad
7 8 (1.11%) PDA
8 7 (0.97%) Enterprise Software
9 6 (0.83%) Mathematics
10 5 (0.70%) CMDB
10 5 (0.70%) Digital Media
11 4 (0.56%) Online Banking
11 4 (0.56%) Smartphone
11 4 (0.56%) EPoS
12 2 (0.28%) New Media
12 2 (0.28%) SWIFT
12 2 (0.28%) CLARiiON
Operating Systems
1 453 (63.00%) Windows
2 298 (41.45%) Windows 7
3 169 (23.50%) Windows XP
4 57 (7.93%) Windows Server 2003
5 32 (4.45%) Windows Server 2008
6 31 (4.31%) Mac OS X
7 17 (2.36%) Android
7 17 (2.36%) Linux
8 16 (2.23%) Windows 8
9 11 (1.53%) Mac OS
10 8 (1.11%) Windows 2000
11 5 (0.70%) Apple iOS
12 4 (0.56%) Windows Server 2012
13 3 (0.42%) UNIX
14 2 (0.28%) Red Hat Enterprise Linux
14 2 (0.28%) Windows Vista
14 2 (0.28%) Windows Mobile
Processes & Methodologies
1 408 (56.75%) ITIL
2 151 (21.00%) Service Management
3 61 (8.48%) Project Management
3 61 (8.48%) Incident Management
4 56 (7.79%) Service Delivery
5 49 (6.82%) Problem Management
6 47 (6.54%) Risk Assessment
7 46 (6.40%) Document Management
8 44 (6.12%) ITIL V3
9 41 (5.70%) PRINCE2
10 39 (5.42%) Continuous Improvement
11 36 (5.01%) ITSM
12 27 (3.76%) Time Management
13 20 (2.78%) CRM
14 19 (2.64%) Change Management
15 17 (2.36%) Root Cause Analysis
15 17 (2.36%) Asset Management
16 16 (2.23%) Configuration Management
17 14 (1.95%) Practice Management
18 13 (1.81%) E-Commerce
Programming Languages
1 20 (2.78%) SQL
2 18 (2.50%) JavaScript
3 6 (0.83%) PowerShell
4 4 (0.56%) PHP
4 4 (0.56%) C
5 3 (0.42%) Java
Qualifications
1 84 (11.68%) Microsoft Certification
2 69 (9.60%) Degree
3 61 (8.48%) ITIL Certification
4 41 (5.70%) MCP
5 26 (3.62%) ITIL Foundation Certificate
6 24 (3.34%) MCITP
6 24 (3.34%) MCDST
7 22 (3.06%) MCSE
7 22 (3.06%) Security Cleared
8 19 (2.64%) MCSA
8 19 (2.64%) A+ Certification
9 10 (1.39%) SC Cleared
10 8 (1.11%) MOS
11 5 (0.70%) Cisco Certification
11 5 (0.70%) CCNA
11 5 (0.70%) MCTS
12 3 (0.42%) CCENT
13 2 (0.28%) DV Cleared
13 2 (0.28%) Network+ Certification
14 1 (0.14%) PRINCE2 Certification
Quality Assurance & Compliance
1 156 (21.70%) SLA
2 7 (0.97%) ISO/IEC 27001
2 7 (0.97%) PCI DSS
3 2 (0.28%) BS15000
4 1 (0.14%) QA
System Software
1 378 (52.57%) Active Directory
2 16 (2.23%) XenApp
3 12 (1.67%) Terminal Services
3 12 (1.67%) VMware Infrastructure
4 11 (1.53%) MetaFrame
5 7 (0.97%) XenDesktop
6 3 (0.42%) Hyper-V
6 3 (0.42%) vSphere
7 2 (0.28%) UAG
7 2 (0.28%) Citrix Presentation Server
7 2 (0.28%) EMC RecoverPoint
7 2 (0.28%) Microsoft App-V
8 1 (0.14%) XenServer
8 1 (0.14%) Novell eDirectory
Systems Management
1 29 (4.03%) SCCM
2 6 (0.83%) Cisco CUCM
3 3 (0.42%) Tivoli
3 3 (0.42%) NetBackup
3 3 (0.42%) SCOM
4 2 (0.28%) Symantec Endpoint Protection
4 2 (0.28%) HP Data Protector
4 2 (0.28%) EMC NetWorker
4 2 (0.28%) Nagios
4 2 (0.28%) ARCserve
5 1 (0.14%) DameWare
5 1 (0.14%) Backup Exec
5 1 (0.14%) ServiceCenter
Vendors
1 239 (33.24%) Microsoft
2 126 (17.52%) Citrix
3 54 (7.51%) Cisco
4 30 (4.17%) VMware
5 29 (4.03%) ServiceNow
6 23 (3.20%) Remedy
7 17 (2.36%) Open Text
8 16 (2.23%) Lotus
8 16 (2.23%) Apple
9 14 (1.95%) Altiris
9 14 (1.95%) Interwoven
10 11 (1.53%) Reuters
10 11 (1.53%) Bloomberg
11 8 (1.11%) HP
12 7 (0.97%) Symantec
13 6 (0.83%) Mitel
13 6 (0.83%) Avaya
14 5 (0.70%) Fidessa
14 5 (0.70%) Adobe
14 5 (0.70%) Sophos
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 10 hours ago
City, London
Harrington Starr
Salary: £20000 - £27000 per annum
Posted: 14 hours ago
London
Information Technology Services
Salary: £24k - 27k per year
Posted: Yesterday
London
Nationwide People Ltd
Salary: £15 - £16 Per Hour
Posted: Yesterday
Croydon, Surrey
Coal IT Services
Salary: From £22,000 to £26,000 per annum
Posted: Yesterday
Croydon
Argyll Scott
Salary: £22000 - £26000 per annum
Posted: 2 days ago
Kingston Upon Thames, Surrey
Sanderson
Salary: £26000 - £30000 per annum
Posted: 3 days ago
West London
Technology Sourcing Limited
Salary: From £18,000 to £20,000 per annum plus bens
Posted: 3 days ago
City, London
Greywood Associates Limited
Salary: £30000 - £35000 per annum
Posted: 3 days ago
London
NES Global Talent
Salary: £35000 to £43000 per annum
Posted: 3 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £28000 per annum
Posted: 3 days ago
London
Recruitment Genius
Salary: £18000 - £25000 per annum
Posted: 3 days ago
London
Verticality Ltd
Salary: £40000 to £45000 per annum - Bonus + Bens Package
Posted: 3 days ago
London
Information Technology Services
Salary: £35k - 45k per year
Posted: 4 days ago
London
ARC IT Recruitment Ltd
Salary: £24000 Per Annum
Posted: 4 days ago
City, London
I.T. Skillfinder
Salary: £24000 - £28000 per annum + Bonus, Pension, Subsidised Gym etc
Posted: 6 days ago
City, London
QUANTICA
Salary: £20000 - £25000 per annum + Excellant Bens/Bonus
Posted: 6 days ago
City, London
QUANTICA
Salary: £22000 - £25000 per annum + Bens / Bonus
Posted: 6 days ago
London
Quantica Technology - London
Salary: £19000 - £22000 per annum
Posted: 8 days ago
City of London
Hays IT - Uk Posting account
Salary: £22000.00 - £32000.00 per annum
Posted: 9 days ago