The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 316 366 384
Rank change year-on-year
+50 +18
Permanent jobs requiring a Service Analyst 363 275 257
As % of all permanent IT jobs located in London 0.89% 0.64% 0.57%
As % of the Job Titles category 0.95% 0.68% 0.60%
Number of salaries quoted 318 252 216
Average salary £29,000 £27,500 £24,500
Average salary % change year-on-year
+5.45% +12.24%
90% offered a salary of more than £22,000 £21,025 £21,000
10% offered a salary of more than £41,500 £40,000 £45,400
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38247 40284 42737
As % of all permanent IT jobs located in London 93.76% 93.87% 94.37%
Number of salaries quoted 32524 32996 36775
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in London

Service Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the London region.

Service Analyst Salary Trend in London

Service Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Analyst across the London region over the 3 months to 29 January 2015.

Service Analyst Salary Histogram in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the London region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +15 86 £30,000 - 15
Surbiton +8 15 £25,000 +31.57%
Croydon +14 14 £24,000 +3.22%
Twickenham - 5 £21,000 -
West Drayton - 4 £21,500 -
Uxbridge - 3 £23,000 - 1
Docklands, London - 3 £57,500 -
Harrow +15 1 - -
Chessington - 1 £21,500 -
Wembley - 1 £23,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in London

For the 6 months to 29 January 2015, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 547 (66.63%) Windows
2 464 (56.52%) ITIL
3 455 (55.42%) Active Directory
4 439 (53.47%) MS Office
5 371 (45.19%) Microsoft
6 364 (44.34%) Windows 7
7 253 (30.82%) Finance
8 250 (30.45%) Blackberry
9 246 (29.96%) MS Excel
10 203 (24.73%) MS Exchange
11 180 (21.92%) SLA
12 179 (21.80%) Windows XP
13 175 (21.32%) Citrix
14 136 (16.57%) Blackberry Enterprise Server
15 129 (15.71%) Law
16 126 (15.35%) Service Management
17 115 (14.01%) Legal
18 101 (12.30%) Degree
19 90 (10.96%) ITIL V3
20 82 (9.99%) Banking
21 80 (9.74%) Microsoft Certification
22 79 (9.62%) Incident Management
23 77 (9.38%) Service Delivery
24 71 (8.65%) TCP/IP
25 65 (7.92%) Document Management
26 62 (7.55%) Analytical Skills
27 61 (7.43%) Problem Management
27 61 (7.43%) Cisco
28 59 (7.19%) MS PowerPoint
29 57 (6.94%) Management Information System

Service Analyst
Top Related IT Skills in London by Category

For the 6 months to 29 January 2015, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 203 (24.73%) MS Exchange
2 136 (16.57%) Blackberry Enterprise Server
3 56 (6.82%) Exchange Server 2010
4 43 (5.24%) Lync
5 38 (4.63%) Exchange Server 2003
6 19 (2.31%) IBM Notes
6 19 (2.31%) Exchange Server 2007
7 15 (1.83%) SharePoint
8 13 (1.58%) Exchange Server 2013
9 6 (0.73%) WorkSite
10 4 (0.49%) CMS
11 3 (0.37%) Documentum
11 3 (0.37%) IIS
12 1 (0.12%) WebLogic
12 1 (0.12%) Oracle Service Bus
Applications
1 439 (53.47%) MS Office
2 246 (29.96%) MS Excel
3 59 (7.19%) MS PowerPoint
4 34 (4.14%) MS Visio
5 7 (0.85%) MS Project
6 4 (0.49%) Spreadsheet
6 4 (0.49%) Acrobat
Business Applications
1 9 (1.10%) Remedy ITSM
2 3 (0.37%) Dynamics CRM
3 2 (0.24%) assyst
4 1 (0.12%) SAP Oil and Gas
4 1 (0.12%) Changepoint
4 1 (0.12%) SAP CCM
4 1 (0.12%) CA Clarity
4 1 (0.12%) SAP ERP
4 1 (0.12%) SAP BPC
Cloud Services
1 15 (1.83%) Office 365
2 6 (0.73%) SaaS
3 4 (0.49%) Microsoft Azure
3 4 (0.49%) Google Apps
4 1 (0.12%) Yammer
4 1 (0.12%) Cloud Computing
Communications & Networking
1 71 (8.65%) TCP/IP
2 56 (6.82%) DHCP
3 50 (6.09%) DNS
4 38 (4.63%) VPN
4 38 (4.63%) LAN
5 36 (4.38%) WAN
6 30 (3.65%) VoIP
7 27 (3.29%) Firewall
8 21 (2.56%) Internet
9 17 (2.07%) IP Telephony
10 16 (1.95%) Network Security
11 8 (0.97%) Wireless
11 8 (0.97%) ADSL
12 6 (0.73%) Wi-Fi
13 5 (0.61%) 3G
13 5 (0.61%) SAN
13 5 (0.61%) Ethernet
14 4 (0.49%) Broadband
14 4 (0.49%) Intranet
15 3 (0.37%) PBX
Database & Business Intelligence
1 15 (1.83%) SQL Server
2 7 (0.85%) SQL Server 2005
3 6 (0.73%) SQL Server 2008
4 5 (0.61%) MS Access
5 4 (0.49%) SQL Server 2000
6 2 (0.24%) Oracle Database
6 2 (0.24%) Data Warehouse
6 2 (0.24%) SQLPlus
7 1 (0.12%) RDBMS
7 1 (0.12%) Data Mining
7 1 (0.12%) MySQL
7 1 (0.12%) Relational Database
Development Applications
1 1 (0.12%) Eclipse
1 1 (0.12%) Maven
1 1 (0.12%) JIRA
1 1 (0.12%) Hudson
General
1 253 (30.82%) Finance
2 129 (15.71%) Law
3 115 (14.01%) Legal
4 82 (9.99%) Banking
5 20 (2.44%) Financial Institution
6 18 (2.19%) Advertising
6 18 (2.19%) Retail
7 17 (2.07%) Telecoms
8 12 (1.46%) Marketing
9 11 (1.34%) Investment Banking
10 8 (0.97%) Manufacturing
11 7 (0.85%) French Language
12 6 (0.73%) Publishing
13 5 (0.61%) Back Office
14 4 (0.49%) Multimedia
15 3 (0.37%) Pharmaceutical
15 3 (0.37%) Spanish Language
16 2 (0.24%) German Language
16 2 (0.24%) Front Office
16 2 (0.24%) Games
Libraries, Frameworks & Software Standards
1 3 (0.37%) .NET
2 1 (0.12%) OLE
2 1 (0.12%) HTML
2 1 (0.12%) COM
2 1 (0.12%) CSS
2 1 (0.12%) XML
2 1 (0.12%) Spring
2 1 (0.12%) Application Packaging
2 1 (0.12%) LINQ
Miscellaneous
1 250 (30.45%) Blackberry
2 62 (7.55%) Analytical Skills
3 57 (6.94%) Management Information System
4 41 (4.99%) Video Conferencing
5 37 (4.51%) iPhone
6 29 (3.53%) iPad
7 24 (2.92%) Smartphone
8 18 (2.19%) Computer Science
9 15 (1.83%) Thin Client
9 15 (1.83%) Fat Client
10 13 (1.58%) Hedge funds
11 9 (1.10%) Enterprise Software
12 5 (0.61%) iDTV
12 5 (0.61%) Mathematics
12 5 (0.61%) Video on Demand
13 4 (0.49%) PDA
13 4 (0.49%) EPoS
14 3 (0.37%) Derivative
14 3 (0.37%) CMDB
14 3 (0.37%) Informatics
Operating Systems
1 547 (66.63%) Windows
2 364 (44.34%) Windows 7
3 179 (21.80%) Windows XP
4 57 (6.94%) Windows Server 2003
5 49 (5.97%) Windows Server 2008
6 36 (4.38%) Windows 8
7 26 (3.17%) Mac OS X
8 13 (1.58%) Android
9 12 (1.46%) Windows Server 2012
10 7 (0.85%) Windows 2000
10 7 (0.85%) Windows Mobile
10 7 (0.85%) Mac OS
11 6 (0.73%) Apple iOS
11 6 (0.73%) Windows Vista
12 5 (0.61%) UNIX
13 4 (0.49%) Linux
14 3 (0.37%) Solaris
15 1 (0.12%) CentOS
Processes & Methodologies
1 464 (56.52%) ITIL
2 126 (15.35%) Service Management
3 90 (10.96%) ITIL V3
4 79 (9.62%) Incident Management
5 77 (9.38%) Service Delivery
6 65 (7.92%) Document Management
7 61 (7.43%) Problem Management
8 51 (6.21%) Project Management
9 49 (5.97%) CRM
10 42 (5.12%) Asset Management
11 41 (4.99%) PRINCE2
12 38 (4.63%) Risk Assessment
13 27 (3.29%) Continuous Improvement
14 24 (2.92%) ITSM
15 22 (2.68%) Change Control
16 20 (2.44%) Change Management
17 19 (2.31%) Release Management
17 19 (2.31%) Investment Management
18 16 (1.95%) Time Management
19 14 (1.71%) Root Cause Analysis
Programming Languages
1 27 (3.29%) SQL
2 11 (1.34%) Java
3 5 (0.61%) C
4 2 (0.24%) PL/SQL
5 1 (0.12%) Shell Script
5 1 (0.12%) JavaScript
5 1 (0.12%) PHP
5 1 (0.12%) PowerShell
5 1 (0.12%) R
Qualifications
1 101 (12.30%) Degree
2 80 (9.74%) Microsoft Certification
3 55 (6.70%) MCP
4 53 (6.46%) ITIL Certification
5 47 (5.72%) MCSE
6 25 (3.05%) MCSA
7 21 (2.56%) Cisco Certification
8 16 (1.95%) ITIL Foundation Certificate
8 16 (1.95%) CCNA
8 16 (1.95%) A+ Certification
9 12 (1.46%) MOS
10 10 (1.22%) Security Cleared
11 9 (1.10%) MCITP
11 9 (1.10%) MCDST
12 4 (0.49%) SC Cleared
13 3 (0.37%) Citrix Certification
13 3 (0.37%) BC Cleared
13 3 (0.37%) CCENT
14 2 (0.24%) CCAA
14 2 (0.24%) CITP
Quality Assurance & Compliance
1 180 (21.92%) SLA
2 6 (0.73%) PCI DSS
2 6 (0.73%) ISO/IEC 27001
3 1 (0.12%) Sarbanes-Oxley
3 1 (0.12%) ISO 9001
System Software
1 455 (55.42%) Active Directory
2 44 (5.36%) VMware Infrastructure
3 26 (3.17%) XenApp
4 17 (2.07%) XenDesktop
5 10 (1.22%) Hyper-V
6 9 (1.10%) XenServer
6 9 (1.10%) Citrix Presentation Server
7 4 (0.49%) Novell eDirectory
8 3 (0.37%) Microsoft App-V
8 3 (0.37%) vSphere
9 2 (0.24%) Terminal Services
10 1 (0.12%) MetaFrame
10 1 (0.12%) VMware ESX
Systems Management
1 42 (5.12%) SCCM
2 8 (0.97%) SCOM
3 6 (0.73%) McAfee ePO
3 6 (0.73%) Norton AntiVirus
4 5 (0.61%) Systems Management Server (SMS)
5 4 (0.49%) ServiceCenter
6 3 (0.37%) NetBackup
6 3 (0.37%) Symantec Enterprise Vault
7 2 (0.24%) ITRS Geneos
7 2 (0.24%) CiscoWorks
7 2 (0.24%) Tivoli
7 2 (0.24%) Nagios
8 1 (0.12%) ARCserve
8 1 (0.12%) Tivoli Storage Manager
8 1 (0.12%) Backup Exec
8 1 (0.12%) HP Data Protector
8 1 (0.12%) WSUS
8 1 (0.12%) Cisco CUCM
8 1 (0.12%) CA Spectrum
Vendors
1 371 (45.19%) Microsoft
2 175 (21.32%) Citrix
3 61 (7.43%) Cisco
4 53 (6.46%) VMware
5 41 (4.99%) Bloomberg
6 40 (4.87%) Reuters
7 32 (3.90%) ServiceNow
8 31 (3.78%) Remedy
9 29 (3.53%) Apple
10 24 (2.92%) Avaya
11 22 (2.68%) Interwoven
12 19 (2.31%) HP
12 19 (2.31%) Lotus
13 12 (1.46%) Open Text
13 12 (1.46%) JD Edwards
13 12 (1.46%) McAfee
14 11 (1.34%) Sophos
15 10 (1.22%) Altiris
15 10 (1.22%) Symantec
16 9 (1.10%) Dell
Uxbridge, Middlesex
Evolution Recruitment Solutions
Salary: 20000 - 23000 plus benefits
Posted: 4 hours ago
City, London
ComputAppoint
Salary: £32000 - £35000 per annum + Excellent Benefits
Posted: 7 hours ago
City, London
Michael Bailey Associates
Salary: Market Rates
Posted: 11 hours ago
London
Information Technology Services
Salary: £25k - 33k per year + benefits
Posted: Yesterday
London
Information Technology Services
Salary: £30k - 35k per year
Posted: Yesterday
London
Coal IT Services
Salary: From £22,000 to £30,000 per annum
Posted: Yesterday
London
Spencer Rose
Salary: From £22,000 to £32,000 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £35k - 42k per year + Benefits
Posted: 2 days ago
London
Fusion Experience
Salary: Up to £32,000 per annum
Posted: 2 days ago
City, London
Global Technology Solutions Ltd
Salary: £25000 - £30000 per annum + training & benefits
Posted: 3 days ago
London
Information Technology Services
Salary: £36k - 38k per year + benefits
Posted: 3 days ago
London
Information Technology Services
Salary: £25k - 31k per year + Great benefits
Posted: 3 days ago
Kingston Upon Thames, Surrey
VIT
Salary: From £18,000 to £25,000 per annum
Posted: 4 days ago
London
Circle Recruitment
Salary: £25000 - £30000 per annum + Benefits
Posted: 6 days ago
London
Ashdown IT
Salary: £30000 - £35000 per annum + Benefits
Posted: 6 days ago
London
Marcus Donald People
Salary: £20000 - £24000 per annum
Posted: 6 days ago
City, London
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 6 days ago
London
ITV
Salary: Competitive salary
Posted: 6 days ago
South East London
FT Select
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: 6 days ago
South West London
Parliamentary ICT
Salary: From £24,107 to £29,330 per annum
Posted: 7 days ago