The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Analyst
Rank 291 373 399
Rank change year-on-year
+82 +26
Permanent jobs requiring a Service Analyst 420 259 271
As % of all permanent IT jobs located in London 0.91% 0.58% 0.55%
As % of the Job Titles category 0.98% 0.62% 0.58%
Number of salaries quoted 370 227 231
Average salary £30,000 £30,000 £26,500
Average salary % change year-on-year
- +13.20%
90% offered a salary of more than £22,500 £22,500 £21,000
10% offered a salary of more than £42,500 £42,500 £40,000
UK excluding London average salary £22,000 £21,000 £22,500
% change year-on-year
+4.76% -6.66%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
43006 41638 46964
As % of all permanent IT jobs located in London 93.37% 93.52% 94.55%
Number of salaries quoted 35883 35024 40689
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in London

Service Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the London region.

Service Analyst Salary Trend in London

Service Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Analyst across the London region over the 3 months to 19 September 2014.

Service Analyst Salary Histogram in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the London region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +18 101 £28,000 -17.64% 13
Croydon +1 13 £24,000 -
Chiswick -2 5 £22,000 -32.30% 1
Wembley - 3 £32,500 -
Harrow - 2 £18,250 -
Wimbledon - 2 £26,750 -
Hammersmith -3 1 £27,500 +3.77% 1
Kingston Upon Thames -9 1 £28,000 -6.66%
New Malden - 1 £26,000 -
Greenford - 1 £21,000 -
Worcester Park - 1 £25,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in London

For the 6 months to 19 September 2014, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 500 (65.27%) Windows
2 437 (57.05%) ITIL
3 404 (52.74%) Active Directory
4 376 (49.09%) MS Office
5 317 (41.38%) Windows 7
6 299 (39.03%) Microsoft
7 250 (32.64%) Finance
8 218 (28.46%) MS Excel
9 188 (24.54%) Windows XP
10 168 (21.93%) Blackberry
11 160 (20.89%) SLA
12 150 (19.58%) Service Management
13 146 (19.06%) Citrix
14 143 (18.67%) MS Exchange
15 113 (14.75%) Law
16 95 (12.40%) Legal
17 92 (12.01%) Banking
18 87 (11.36%) Microsoft Certification
19 82 (10.70%) Degree
20 79 (10.31%) Analytical Skills
21 69 (9.01%) Blackberry Enterprise Server
22 68 (8.88%) TCP/IP
23 61 (7.96%) ITIL Certification
24 60 (7.83%) Incident Management
24 60 (7.83%) ITIL V3
25 59 (7.70%) Windows Server 2003
26 58 (7.57%) Project Management
27 55 (7.18%) Cisco
28 52 (6.79%) Problem Management
29 49 (6.40%) Service Delivery

Service Analyst
Top Related IT Skills in London by Category

For the 6 months to 19 September 2014, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 143 (18.67%) MS Exchange
2 69 (9.01%) Blackberry Enterprise Server
3 30 (3.92%) Exchange Server 2010
4 23 (3.00%) Lync
5 22 (2.87%) IBM Notes
6 16 (2.09%) Exchange Server 2003
6 16 (2.09%) WorkSite
7 11 (1.44%) Exchange Server 2007
7 11 (1.44%) CMS
8 7 (0.91%) IIS
9 6 (0.78%) SharePoint
10 4 (0.52%) Apache
10 4 (0.52%) Tomcat
10 4 (0.52%) Adobe CQ
11 3 (0.39%) Exchange Server 2013
11 3 (0.39%) Liferay
11 3 (0.39%) Documentum
12 1 (0.13%) Confluence
12 1 (0.13%) SharePoint 2013
Applications
1 376 (49.09%) MS Office
2 218 (28.46%) MS Excel
3 43 (5.61%) MS PowerPoint
4 15 (1.96%) MS Visio
5 6 (0.78%) MS Project
6 3 (0.39%) Acrobat
7 2 (0.26%) Spreadsheet
Business Applications
1 9 (1.17%) Remedy ITSM
2 3 (0.39%) Bond Adapt
2 3 (0.39%) Dynamics CRM
3 2 (0.26%) assyst
4 1 (0.13%) SAP Oil and Gas
4 1 (0.13%) Misys Midas
Cloud Services
1 25 (3.26%) Office 365
2 17 (2.22%) SaaS
3 4 (0.52%) Cloud Computing
4 3 (0.39%) Amazon EC2
4 3 (0.39%) Amazon S3
4 3 (0.39%) Amazon AWS
Communications & Networking
1 68 (8.88%) TCP/IP
2 34 (4.44%) VPN
3 26 (3.39%) DNS
3 26 (3.39%) DHCP
4 23 (3.00%) Internet
5 22 (2.87%) VoIP
6 16 (2.09%) IP Telephony
7 15 (1.96%) LAN
8 12 (1.57%) WAN
9 8 (1.04%) 3G
10 7 (0.91%) ADSL
11 6 (0.78%) Broadband
11 6 (0.78%) FTP
11 6 (0.78%) Firewall
12 5 (0.65%) Network Security
12 5 (0.65%) Intranet
12 5 (0.65%) Wireless
13 4 (0.52%) Cisco ASA
14 3 (0.39%) SAN
14 3 (0.39%) Wi-Fi
Database & Business Intelligence
1 19 (2.48%) SQL Server
2 7 (0.91%) MS Access
3 5 (0.65%) MySQL
4 3 (0.39%) SQL Server 2005
5 2 (0.26%) BusinessObjects XI
5 2 (0.26%) BusinessObjects Web Intelligence
5 2 (0.26%) Relational Database
6 1 (0.13%) SQL Server Reporting Services
6 1 (0.13%) SQL Server 2008
Development Applications
1 5 (0.65%) JIRA
2 1 (0.13%) Serena SBM
2 1 (0.13%) Subversion
General
1 250 (32.64%) Finance
2 113 (14.75%) Law
3 95 (12.40%) Legal
4 92 (12.01%) Banking
5 36 (4.70%) Financial Institution
6 17 (2.22%) Advertising
7 15 (1.96%) French Language
8 13 (1.70%) Telecoms
9 12 (1.57%) Publishing
10 11 (1.44%) Retail
10 11 (1.44%) Investment Banking
10 11 (1.44%) Marketing
11 7 (0.91%) German Language
12 4 (0.52%) Multimedia
12 4 (0.52%) Back Office
13 3 (0.39%) Spanish Language
14 2 (0.26%) Cantonese Language
15 1 (0.13%) Electronics
15 1 (0.13%) Front Office
15 1 (0.13%) Manufacturing
Libraries, Frameworks & Software Standards
1 9 (1.17%) HTML
2 7 (0.91%) .NET
2 7 (0.91%) CSS
3 4 (0.52%) COM
3 4 (0.52%) Web Services
4 3 (0.39%) XML
5 2 (0.26%) SOAP
6 1 (0.13%) OLE
6 1 (0.13%) LAMP
6 1 (0.13%) Java EE
Miscellaneous
1 168 (21.93%) Blackberry
2 79 (10.31%) Analytical Skills
3 36 (4.70%) Management Information System
4 28 (3.66%) iPhone
5 27 (3.52%) Computer Science
5 27 (3.52%) Hedge funds
6 25 (3.26%) Video Conferencing
7 23 (3.00%) iPad
8 20 (2.61%) Fat Client
8 20 (2.61%) Thin Client
9 11 (1.44%) Smartphone
10 9 (1.17%) Enterprise Software
11 7 (0.91%) PDA
12 6 (0.78%) Mathematics
13 5 (0.65%) Digital Media
14 4 (0.52%) Online Banking
14 4 (0.52%) EPoS
15 3 (0.39%) AS400
15 3 (0.39%) User Experience
16 2 (0.26%) New Media
Operating Systems
1 500 (65.27%) Windows
2 317 (41.38%) Windows 7
3 188 (24.54%) Windows XP
4 59 (7.70%) Windows Server 2003
5 32 (4.18%) Mac OS X
5 32 (4.18%) Windows Server 2008
6 19 (2.48%) Windows 8
6 19 (2.48%) Android
7 17 (2.22%) Linux
8 11 (1.44%) Mac OS
9 10 (1.31%) Windows 2000
10 6 (0.78%) Windows Server 2012
11 5 (0.65%) Windows Mobile
12 4 (0.52%) Apple iOS
13 3 (0.39%) UNIX
14 2 (0.26%) Windows Vista
14 2 (0.26%) Red Hat Enterprise Linux
Processes & Methodologies
1 437 (57.05%) ITIL
2 150 (19.58%) Service Management
3 60 (7.83%) Incident Management
3 60 (7.83%) ITIL V3
4 58 (7.57%) Project Management
5 52 (6.79%) Problem Management
6 49 (6.40%) Service Delivery
7 48 (6.27%) Risk Assessment
8 43 (5.61%) PRINCE2
9 42 (5.48%) Document Management
10 40 (5.22%) Continuous Improvement
11 38 (4.96%) ITSM
12 27 (3.52%) Time Management
13 25 (3.26%) CRM
14 22 (2.87%) Change Management
15 21 (2.74%) Asset Management
16 17 (2.22%) Root Cause Analysis
17 16 (2.09%) Investment Management
18 13 (1.70%) E-Commerce
18 13 (1.70%) Configuration Management
Programming Languages
1 27 (3.52%) SQL
2 13 (1.70%) JavaScript
3 6 (0.78%) C
4 4 (0.52%) Java
4 4 (0.52%) PowerShell
5 1 (0.13%) R
5 1 (0.13%) PHP
Qualifications
1 87 (11.36%) Microsoft Certification
2 82 (10.70%) Degree
3 61 (7.96%) ITIL Certification
4 41 (5.35%) MCP
5 27 (3.52%) MCSE
5 27 (3.52%) ITIL Foundation Certificate
6 25 (3.26%) MCITP
7 23 (3.00%) MCDST
8 20 (2.61%) Security Cleared
9 19 (2.48%) MCSA
9 19 (2.48%) A+ Certification
10 8 (1.04%) SC Cleared
11 7 (0.91%) MOS
12 6 (0.78%) Cisco Certification
13 3 (0.39%) CCNA
13 3 (0.39%) CCENT
13 3 (0.39%) MCTS
14 2 (0.26%) Network+ Certification
14 2 (0.26%) BC Cleared
14 2 (0.26%) DV Cleared
Quality Assurance & Compliance
1 160 (20.89%) SLA
2 9 (1.17%) ISO/IEC 27001
2 9 (1.17%) PCI DSS
3 1 (0.13%) QA
System Software
1 404 (52.74%) Active Directory
2 21 (2.74%) VMware Infrastructure
3 16 (2.09%) XenApp
4 10 (1.31%) Hyper-V
4 10 (1.31%) MetaFrame
5 9 (1.17%) Terminal Services
6 7 (0.91%) XenDesktop
7 5 (0.65%) vSphere
8 3 (0.39%) Novell eDirectory
9 2 (0.26%) UAG
9 2 (0.26%) EMC RecoverPoint
9 2 (0.26%) Microsoft App-V
10 1 (0.13%) XenServer
Systems Management
1 35 (4.57%) SCCM
2 7 (0.91%) SCOM
3 6 (0.78%) Cisco CUCM
4 3 (0.39%) Tivoli
4 3 (0.39%) Systems Management Server (SMS)
4 3 (0.39%) NetBackup
4 3 (0.39%) ServiceCenter
5 2 (0.26%) EMC NetWorker
5 2 (0.26%) Nagios
5 2 (0.26%) ARCserve
5 2 (0.26%) HP Data Protector
5 2 (0.26%) Symantec Endpoint Protection
6 1 (0.13%) Symantec Enterprise Vault
6 1 (0.13%) Norton AntiVirus
6 1 (0.13%) DameWare
6 1 (0.13%) Backup Exec
Vendors
1 299 (39.03%) Microsoft
2 146 (19.06%) Citrix
3 55 (7.18%) Cisco
4 41 (5.35%) VMware
5 28 (3.66%) Remedy
6 24 (3.13%) ServiceNow
7 22 (2.87%) Lotus
8 21 (2.74%) Reuters
8 21 (2.74%) Bloomberg
9 19 (2.48%) Apple
10 16 (2.09%) Open Text
11 15 (1.96%) Interwoven
12 13 (1.70%) HP
12 13 (1.70%) Altiris
13 10 (1.31%) Avaya
14 8 (1.04%) Mitel
15 7 (0.91%) Adobe
16 6 (0.78%) Symantec
16 6 (0.78%) Autodesk
16 6 (0.78%) ESRI
City, London
Deerfoot IT Resources Ltd
Salary: £28000 per annum
Posted: 59 minutes ago
London
Nicoll Curtin
Salary: £40000.00 - £60000.00 per annum
Posted: 3 hours ago
Surbiton, Surrey
Think IT Recruitment
Salary: £18000.00 - £20000.00 per annum + Benefits
Posted: 19 hours ago
London
QUANTICA
Salary: £29500 per annum + 15% Bonus - No Car
Posted: 23 hours ago
London
Cancer Research UK
Salary: £26000 - £29000 per annum + Excellent benefits
Posted: Yesterday
London
Harvey Nash plc
Posted: Yesterday
City, London
Roc Search
Salary: £21000 - £22000 per annum + Training, Benefits
Posted: Yesterday
London
Vodafone
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
City, London
I.T. Skillfinder
Salary: £27000 - £32000 per annum
Posted: 2 days ago
Wandsworth, London
LB Wandsworth Council
Salary: Performance Related Pay
Posted: 2 days ago
West London
Marcus Donald People
Salary: £20000 to £25000 per annum
Posted: 2 days ago
South West London
Greywood Associates Limited
Salary: £22000 - £25000 per annum
Posted: 2 days ago
City of London
Hays IT - Uk Posting account
Salary: £48000.00 - £55000.00 per annum
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London
Information Technology Services
Salary: £32k - 37k per year
Posted: 4 days ago
London
Information Technology Services
Salary: £35k - 45k per year
Posted: 4 days ago
City, London
Eligo Recruitment Ltd
Salary: £22000 - £25000 per annum + Full Benefits Package
Posted: 6 days ago
London
Parliamentary ICT
Salary: From £24,170 to £29,330 per annum
Posted: 7 days ago
City of London
Real Staffing
Salary: £40000 - £50000 per annum + competitive
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City of London
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