The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Service Analyst
Rank 280 371 377
Rank change year-on-year
+91 +6
Permanent jobs requiring a Service Analyst 451 292 283
As % of all permanent IT jobs located in London 0.99% 0.63% 0.59%
As % of the Job Titles category 1.05% 0.67% 0.63%
Number of salaries quoted 405 264 245
Average salary £28,000 £28,000 £27,000
Average salary % change year-on-year
- +3.70%
90% offered a salary of more than £22,500 £22,200 £21,000
10% offered a salary of more than £41,000 £39,000 £42,500
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42842 43378 45267
As % of all permanent IT jobs located in London 93.78% 94.01% 94.37%
Number of salaries quoted 36473 36023 39163
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £78,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in London

Service Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the London region.

Service Analyst Salary Trend in London

Service Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Analyst across the London region over the 3 months to 28 November 2014.

Service Analyst Salary Histogram in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the London region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +38 93 £28,000 -11.11% 10
Croydon +22 22 £24,000 +9.09% 2
Surbiton - 8 £19,000 -
Twickenham - 4 £21,000 -
Uxbridge -2 3 £23,000 +1.09%
Wembley - 2 £28,750 -
Hammersmith -17 1 £27,500 -1.78%
Wimbledon -18 1 £25,500 -1.92%
Harrow - 1 - -
Stanmore - 1 £22,000 -
Chessington - 1 £21,500 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in London

For the 6 months to 28 November 2014, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 573 (69.88%) Windows
2 459 (55.98%) ITIL
2 459 (55.98%) Active Directory
3 416 (50.73%) MS Office
4 373 (45.49%) Windows 7
5 363 (44.27%) Microsoft
6 265 (32.32%) Finance
7 246 (30.00%) MS Excel
8 243 (29.63%) Blackberry
9 204 (24.88%) Windows XP
10 194 (23.66%) MS Exchange
11 182 (22.20%) Citrix
12 170 (20.73%) SLA
13 127 (15.49%) Law
14 124 (15.12%) Service Management
15 113 (13.78%) Blackberry Enterprise Server
16 109 (13.29%) Legal
17 104 (12.68%) Degree
18 88 (10.73%) Banking
19 85 (10.37%) TCP/IP
20 82 (10.00%) Microsoft Certification
21 81 (9.88%) ITIL V3
22 79 (9.63%) Service Delivery
23 70 (8.54%) Analytical Skills
24 68 (8.29%) Incident Management
25 64 (7.80%) VMware
25 64 (7.80%) ITIL Certification
26 58 (7.07%) Windows Server 2003
26 58 (7.07%) Document Management
27 57 (6.95%) MS PowerPoint

Service Analyst
Top Related IT Skills in London by Category

For the 6 months to 28 November 2014, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 194 (23.66%) MS Exchange
2 113 (13.78%) Blackberry Enterprise Server
3 48 (5.85%) Exchange Server 2010
4 36 (4.39%) Exchange Server 2003
5 30 (3.66%) Lync
6 24 (2.93%) IBM Notes
7 19 (2.32%) Exchange Server 2007
8 11 (1.34%) SharePoint
9 9 (1.10%) CMS
10 8 (0.98%) WorkSite
10 8 (0.98%) Exchange Server 2013
11 6 (0.73%) IIS
12 4 (0.49%) Apache
12 4 (0.49%) Tomcat
12 4 (0.49%) Adobe CQ
13 3 (0.37%) Documentum
13 3 (0.37%) Liferay
14 1 (0.12%) Confluence
14 1 (0.12%) Oracle Service Bus
14 1 (0.12%) WebLogic
Applications
1 416 (50.73%) MS Office
2 246 (30.00%) MS Excel
3 57 (6.95%) MS PowerPoint
4 24 (2.93%) MS Visio
5 8 (0.98%) MS Project
6 5 (0.61%) Acrobat
7 2 (0.24%) Spreadsheet
Business Applications
1 8 (0.98%) Remedy ITSM
2 3 (0.37%) Dynamics CRM
3 2 (0.24%) assyst
4 1 (0.12%) SAP Oil and Gas
4 1 (0.12%) SAP BPC
4 1 (0.12%) Changepoint
4 1 (0.12%) Misys Midas
4 1 (0.12%) Bond Adapt
4 1 (0.12%) CA Clarity
Cloud Services
1 18 (2.20%) Office 365
2 9 (1.10%) SaaS
3 5 (0.61%) Cloud Computing
4 4 (0.49%) Microsoft Azure
5 3 (0.37%) Amazon AWS
5 3 (0.37%) Amazon EC2
5 3 (0.37%) Amazon S3
6 2 (0.24%) Google Apps
Communications & Networking
1 85 (10.37%) TCP/IP
2 50 (6.10%) DHCP
3 46 (5.61%) DNS
4 34 (4.15%) VPN
5 33 (4.02%) LAN
6 31 (3.78%) WAN
7 28 (3.41%) VoIP
8 20 (2.44%) Internet
9 15 (1.83%) IP Telephony
10 14 (1.71%) Firewall
11 11 (1.34%) Network Security
12 9 (1.10%) ADSL
13 6 (0.73%) 3G
13 6 (0.73%) Intranet
14 5 (0.61%) Broadband
14 5 (0.61%) Ethernet
14 5 (0.61%) Wi-Fi
14 5 (0.61%) Wireless
14 5 (0.61%) SAN
15 3 (0.37%) PBX
Database & Business Intelligence
1 20 (2.44%) SQL Server
2 7 (0.85%) MS Access
3 6 (0.73%) SQL Server 2005
4 5 (0.61%) SQL Server 2008
4 5 (0.61%) MySQL
5 3 (0.37%) SQL Server 2000
6 2 (0.24%) Relational Database
6 2 (0.24%) Data Warehouse
7 1 (0.12%) RDBMS
Development Applications
1 4 (0.49%) JIRA
2 1 (0.12%) Hudson
2 1 (0.12%) Eclipse
2 1 (0.12%) Serena SBM
2 1 (0.12%) Maven
General
1 265 (32.32%) Finance
2 127 (15.49%) Law
3 109 (13.29%) Legal
4 88 (10.73%) Banking
5 27 (3.29%) Financial Institution
6 19 (2.32%) Retail
7 17 (2.07%) Advertising
8 16 (1.95%) Telecoms
8 16 (1.95%) Marketing
9 11 (1.34%) French Language
9 11 (1.34%) Investment Banking
10 7 (0.85%) Publishing
10 7 (0.85%) Manufacturing
11 4 (0.49%) Back Office
11 4 (0.49%) Multimedia
12 3 (0.37%) Pharmaceutical
12 3 (0.37%) Spanish Language
13 1 (0.12%) German Language
13 1 (0.12%) Italian Language
13 1 (0.12%) Japanese Language
Libraries, Frameworks & Software Standards
1 3 (0.37%) .NET
2 2 (0.24%) COM
2 2 (0.24%) CSS
2 2 (0.24%) HTML
3 1 (0.12%) Web Services
3 1 (0.12%) XML
3 1 (0.12%) OLE
3 1 (0.12%) Spring
3 1 (0.12%) Java EE
3 1 (0.12%) Application Packaging
3 1 (0.12%) LINQ
Miscellaneous
1 243 (29.63%) Blackberry
2 70 (8.54%) Analytical Skills
3 42 (5.12%) Video Conferencing
4 40 (4.88%) iPhone
5 38 (4.63%) Management Information System
6 33 (4.02%) iPad
7 27 (3.29%) Computer Science
8 23 (2.80%) Smartphone
9 20 (2.44%) Hedge funds
10 18 (2.20%) Fat Client
10 18 (2.20%) Thin Client
11 12 (1.46%) Enterprise Software
12 7 (0.85%) PDA
13 6 (0.73%) EPoS
14 5 (0.61%) iDTV
14 5 (0.61%) Video on Demand
15 3 (0.37%) Informatics
16 2 (0.24%) Mathematics
16 2 (0.24%) Derivative
16 2 (0.24%) Statistics
Operating Systems
1 573 (69.88%) Windows
2 373 (45.49%) Windows 7
3 204 (24.88%) Windows XP
4 58 (7.07%) Windows Server 2003
5 40 (4.88%) Windows Server 2008
6 29 (3.54%) Windows 8
7 21 (2.56%) Mac OS X
8 13 (1.59%) Android
9 9 (1.10%) Windows Server 2012
9 9 (1.10%) Mac OS
10 8 (0.98%) Linux
10 8 (0.98%) Windows 2000
11 7 (0.85%) Windows Mobile
12 5 (0.61%) Windows Vista
12 5 (0.61%) Apple iOS
13 3 (0.37%) UNIX
14 1 (0.12%) CentOS
14 1 (0.12%) Red Hat Enterprise Linux
14 1 (0.12%) Solaris
Processes & Methodologies
1 459 (55.98%) ITIL
2 124 (15.12%) Service Management
3 81 (9.88%) ITIL V3
4 79 (9.63%) Service Delivery
5 68 (8.29%) Incident Management
6 58 (7.07%) Document Management
7 53 (6.46%) Problem Management
8 51 (6.22%) Project Management
9 41 (5.00%) Risk Assessment
10 37 (4.51%) PRINCE2
11 35 (4.27%) Continuous Improvement
12 33 (4.02%) CRM
12 33 (4.02%) Asset Management
13 29 (3.54%) ITSM
14 25 (3.05%) Change Management
15 19 (2.32%) Release Management
15 19 (2.32%) Investment Management
16 17 (2.07%) Time Management
16 17 (2.07%) Change Control
17 12 (1.46%) Configuration Management
Programming Languages
1 22 (2.68%) SQL
2 11 (1.34%) Java
3 5 (0.61%) C
4 1 (0.12%) PHP
4 1 (0.12%) Shell Script
4 1 (0.12%) R
Qualifications
1 104 (12.68%) Degree
2 82 (10.00%) Microsoft Certification
3 64 (7.80%) ITIL Certification
4 54 (6.59%) MCP
5 30 (3.66%) MCSE
6 20 (2.44%) ITIL Foundation Certificate
7 18 (2.20%) MCITP
7 18 (2.20%) MCSA
7 18 (2.20%) A+ Certification
8 15 (1.83%) MCDST
9 12 (1.46%) Security Cleared
10 8 (0.98%) MOS
10 8 (0.98%) Cisco Certification
11 5 (0.61%) CCENT
12 4 (0.49%) CCNA
13 3 (0.37%) Citrix Certification
13 3 (0.37%) SC Cleared
14 2 (0.24%) BC Cleared
14 2 (0.24%) DV Cleared
14 2 (0.24%) CCAA
Quality Assurance & Compliance
1 170 (20.73%) SLA
2 9 (1.10%) ISO/IEC 27001
2 9 (1.10%) PCI DSS
3 1 (0.12%) Sarbanes-Oxley
System Software
1 459 (55.98%) Active Directory
2 49 (5.98%) VMware Infrastructure
3 24 (2.93%) XenApp
4 14 (1.71%) XenDesktop
5 13 (1.59%) Hyper-V
6 8 (0.98%) Citrix Presentation Server
7 5 (0.61%) vSphere
7 5 (0.61%) XenServer
7 5 (0.61%) Novell eDirectory
7 5 (0.61%) MetaFrame
8 3 (0.37%) Terminal Services
8 3 (0.37%) Microsoft App-V
9 1 (0.12%) VMware ESX
9 1 (0.12%) EMC RecoverPoint
9 1 (0.12%) UAG
Systems Management
1 46 (5.61%) SCCM
2 9 (1.10%) SCOM
3 5 (0.61%) McAfee ePO
3 5 (0.61%) Systems Management Server (SMS)
3 5 (0.61%) ServiceCenter
4 4 (0.49%) Tivoli
4 4 (0.49%) Norton AntiVirus
5 3 (0.37%) Symantec Enterprise Vault
5 3 (0.37%) NetBackup
6 2 (0.24%) HP Data Protector
6 2 (0.24%) CiscoWorks
6 2 (0.24%) ARCserve
7 1 (0.12%) DameWare
7 1 (0.12%) Tivoli Storage Manager
7 1 (0.12%) Nagios
7 1 (0.12%) Backup Exec
7 1 (0.12%) EMC NetWorker
7 1 (0.12%) Symantec Endpoint Protection
7 1 (0.12%) Cisco CUCM
Vendors
1 363 (44.27%) Microsoft
2 182 (22.20%) Citrix
3 64 (7.80%) VMware
4 51 (6.22%) Cisco
5 35 (4.27%) Bloomberg
6 34 (4.15%) Reuters
7 28 (3.41%) Remedy
8 26 (3.17%) Apple
9 24 (2.93%) Lotus
10 22 (2.68%) ServiceNow
11 21 (2.56%) HP
12 20 (2.44%) Avaya
13 18 (2.20%) Interwoven
14 17 (2.07%) Open Text
15 12 (1.46%) Altiris
16 11 (1.34%) McAfee
17 10 (1.22%) Mitel
18 9 (1.10%) Adobe
19 8 (0.98%) Dell
19 8 (0.98%) Symantec
London
Forman Computer Staff
Salary: From £25,000 to £30,000 per annum
Posted: 19 hours ago
London
World First
Salary: From £26,000 to £30,000 per annum
Posted: Yesterday
Croydon, Surrey
FT Select
Salary: From £23,000 to £25,000 per annum plus benefits
Posted: 2 days ago
South West London
Imperative People
Salary: £23000.00 - £27000.00 per annum + Benefits
Posted: 2 days ago
London
TEKsystems
Salary: £25000 - £33000 per annum
Posted: 3 days ago
London
Lorien Resourcing
Salary: £25000 - £28000 per annum
Posted: 3 days ago
London
Marcus Donald People
Salary: £20000 to £24000 per annum - pension,healthcare, overtime
Posted: 3 days ago
Croydon, Surrey
Coal IT Services
Salary: From £22,000 to £26,000 per annum + benefits
Posted: 3 days ago
London
Marcus Donald People
Salary: £20000 to £22000 per annum
Posted: 3 days ago
West London
H&R Talent
Salary: From £18,000 to £22,000 per annum
Posted: 4 days ago
London
Connectus
Salary: £25000 per annum
Posted: 4 days ago
London
Information Technology Services
Salary: £26k - 31k per year + Great benefits
Posted: 4 days ago
London
Information Technology Services
Salary: £27k - 33k per year
Posted: 5 days ago
London
Information Technology Services
Salary: £34k - 36k per year
Posted: 5 days ago
City, London
Leigh Day
Salary: Competitive
Posted: 9 days ago
City of London
Interquest - IQ ESM
Salary: £25000 per annum
Posted: 9 days ago
City of London
DP Connect
Salary: £28000 - £32000 per annum
Posted: 11 days ago
City of London
Hays IT - Uk Posting account
Salary: £25000.00 - £35000.00 per annum
Posted: 18 days ago
London
Scripps Networks International
Salary: Competitive compensation and benefits
Posted: 22 days ago
City of London
Hays IT - Uk Posting account
Salary: £50000.00 - £65000.00 per annum + bonus
Posted: 24 days ago