The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Service Analyst
Rank 266 380 395
Rank change year-on-year
+114 +15
Permanent jobs requiring a Service Analyst 457 270 266
As % of all permanent IT jobs located in London 1.01% 0.59% 0.56%
As % of the Job Titles category 1.08% 0.63% 0.59%
Number of salaries quoted 409 241 229
Average salary £28,000 £28,500 £26,500
Average salary % change year-on-year
-1.75% +7.54%
90% offered a salary of more than £22,500 £22,500 £21,000
10% offered a salary of more than £42,500 £42,500 £42,500
UK excluding London average salary £21,500 £21,062 £22,000
% change year-on-year
+2.07% -4.26%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42376 42691 44981
As % of all permanent IT jobs located in London 93.85% 93.90% 94.37%
Number of salaries quoted 35736 35906 38731
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in London

Service Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the London region.

Service Analyst Salary Trend in London

Service Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Analyst across the London region over the 3 months to 31 October 2014.

Service Analyst Salary Histogram in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the London region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +47 98 £28,000 -12.50% 16
Croydon +18 23 £24,000 +12.94%
Surbiton - 5 £19,000 -
Wembley - 3 £32,500 -
Harrow - 2 - -
Chiswick -2 1 £22,000 -32.30%
Kingston Upon Thames -3 1 £28,000 +4.67%
Hammersmith -9 1 £27,500 -1.78%
Wimbledon - 1 £25,500 -
Stanmore - 1 £22,000 -
Chessington - 1 £21,500 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in London

For the 6 months to 31 October 2014, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 560 (69.74%) Windows
2 467 (58.16%) ITIL
3 451 (56.16%) Active Directory
4 412 (51.31%) MS Office
5 360 (44.83%) Windows 7
6 355 (44.21%) Microsoft
7 262 (32.63%) Finance
8 235 (29.27%) MS Excel
9 215 (26.77%) Blackberry
10 197 (24.53%) Windows XP
11 182 (22.67%) Citrix
12 180 (22.42%) MS Exchange
13 175 (21.79%) SLA
14 135 (16.81%) Service Management
15 112 (13.95%) Law
16 100 (12.45%) Degree
17 96 (11.96%) Legal
18 93 (11.58%) Blackberry Enterprise Server
19 85 (10.59%) Microsoft Certification
20 84 (10.46%) Banking
21 83 (10.34%) TCP/IP
22 80 (9.96%) ITIL V3
23 71 (8.84%) Analytical Skills
24 70 (8.72%) ITIL Certification
25 62 (7.72%) Service Delivery
26 60 (7.47%) VMware
27 58 (7.22%) Incident Management
28 56 (6.97%) Windows Server 2003
28 56 (6.97%) MCP
29 53 (6.60%) MS PowerPoint

Service Analyst
Top Related IT Skills in London by Category

For the 6 months to 31 October 2014, IT jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 180 (22.42%) MS Exchange
2 93 (11.58%) Blackberry Enterprise Server
3 48 (5.98%) Exchange Server 2010
4 33 (4.11%) Exchange Server 2003
5 26 (3.24%) Lync
6 23 (2.86%) IBM Notes
7 17 (2.12%) Exchange Server 2007
8 11 (1.37%) CMS
9 8 (1.00%) WorkSite
9 8 (1.00%) Exchange Server 2013
10 7 (0.87%) IIS
10 7 (0.87%) SharePoint
11 4 (0.50%) Documentum
11 4 (0.50%) Apache
11 4 (0.50%) Tomcat
11 4 (0.50%) Adobe CQ
12 3 (0.37%) Liferay
13 1 (0.12%) Confluence
13 1 (0.12%) Oracle Service Bus
13 1 (0.12%) JBoss
Applications
1 412 (51.31%) MS Office
2 235 (29.27%) MS Excel
3 53 (6.60%) MS PowerPoint
4 16 (1.99%) MS Visio
5 8 (1.00%) MS Project
6 5 (0.62%) Acrobat
7 2 (0.25%) Spreadsheet
Business Applications
1 10 (1.25%) Remedy ITSM
2 3 (0.37%) Bond Adapt
2 3 (0.37%) Dynamics CRM
3 2 (0.25%) assyst
4 1 (0.12%) SAP Oil and Gas
4 1 (0.12%) Changepoint
4 1 (0.12%) Misys Midas
4 1 (0.12%) CA Clarity
4 1 (0.12%) SAP BPC
Cloud Services
1 25 (3.11%) Office 365
2 9 (1.12%) SaaS
3 5 (0.62%) Cloud Computing
4 4 (0.50%) Microsoft Azure
5 3 (0.37%) Amazon AWS
5 3 (0.37%) Amazon EC2
5 3 (0.37%) Amazon S3
Communications & Networking
1 83 (10.34%) TCP/IP
2 41 (5.11%) DHCP
3 36 (4.48%) DNS
4 33 (4.11%) VPN
5 24 (2.99%) LAN
6 21 (2.62%) WAN
7 19 (2.37%) VoIP
8 18 (2.24%) Internet
9 17 (2.12%) IP Telephony
10 9 (1.12%) Network Security
10 9 (1.12%) Firewall
11 7 (0.87%) Wireless
12 5 (0.62%) Wi-Fi
12 5 (0.62%) 3G
12 5 (0.62%) SAN
12 5 (0.62%) Intranet
12 5 (0.62%) ADSL
12 5 (0.62%) Broadband
13 4 (0.50%) Cisco ASA
14 3 (0.37%) Cisco IOS
Database & Business Intelligence
1 22 (2.74%) SQL Server
2 7 (0.87%) MS Access
3 5 (0.62%) SQL Server 2005
4 4 (0.50%) SQL Server 2008
4 4 (0.50%) MySQL
5 3 (0.37%) Relational Database
6 2 (0.25%) BusinessObjects XI
6 2 (0.25%) BusinessObjects Web Intelligence
6 2 (0.25%) SQL Server 2000
7 1 (0.12%) SQL Server Reporting Services
7 1 (0.12%) Data Warehouse
7 1 (0.12%) RDBMS
Development Applications
1 4 (0.50%) JIRA
2 1 (0.12%) Hudson
2 1 (0.12%) Eclipse
2 1 (0.12%) Serena SBM
2 1 (0.12%) Maven
General
1 262 (32.63%) Finance
2 112 (13.95%) Law
3 96 (11.96%) Legal
4 84 (10.46%) Banking
5 31 (3.86%) Financial Institution
6 16 (1.99%) Telecoms
7 15 (1.87%) Retail
8 14 (1.74%) French Language
9 12 (1.49%) Advertising
10 10 (1.25%) Investment Banking
10 10 (1.25%) Marketing
11 7 (0.87%) Publishing
12 4 (0.50%) Multimedia
12 4 (0.50%) Back Office
12 4 (0.50%) German Language
13 3 (0.37%) Manufacturing
14 1 (0.12%) Electronics
14 1 (0.12%) Front Office
14 1 (0.12%) Cantonese Language
14 1 (0.12%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (0.50%) .NET
2 3 (0.37%) COM
3 2 (0.25%) CSS
3 2 (0.25%) HTML
4 1 (0.12%) Web Services
4 1 (0.12%) OLE
4 1 (0.12%) Spring
4 1 (0.12%) Java EE
4 1 (0.12%) Application Packaging
4 1 (0.12%) LINQ
Miscellaneous
1 215 (26.77%) Blackberry
2 71 (8.84%) Analytical Skills
3 39 (4.86%) Management Information System
4 37 (4.61%) iPhone
5 33 (4.11%) Video Conferencing
6 29 (3.61%) iPad
7 28 (3.49%) Computer Science
8 23 (2.86%) Hedge funds
8 23 (2.86%) Smartphone
9 20 (2.49%) Thin Client
9 20 (2.49%) Fat Client
10 12 (1.49%) Enterprise Software
11 9 (1.12%) PDA
12 4 (0.50%) Digital Media
13 3 (0.37%) AS400
13 3 (0.37%) EPoS
14 2 (0.25%) CLARiiON
14 2 (0.25%) IVR
14 2 (0.25%) Mainframe
14 2 (0.25%) Statistics
Operating Systems
1 560 (69.74%) Windows
2 360 (44.83%) Windows 7
3 197 (24.53%) Windows XP
4 56 (6.97%) Windows Server 2003
5 38 (4.73%) Windows Server 2008
6 28 (3.49%) Windows 8
7 21 (2.62%) Mac OS X
8 17 (2.12%) Android
9 10 (1.25%) Linux
9 10 (1.25%) Mac OS
10 9 (1.12%) Windows 2000
11 8 (1.00%) Windows Mobile
12 7 (0.87%) Windows Server 2012
13 4 (0.50%) Windows Vista
14 3 (0.37%) Apple iOS
14 3 (0.37%) UNIX
15 2 (0.25%) Red Hat Enterprise Linux
16 1 (0.12%) Solaris
Processes & Methodologies
1 467 (58.16%) ITIL
2 135 (16.81%) Service Management
3 80 (9.96%) ITIL V3
4 62 (7.72%) Service Delivery
5 58 (7.22%) Incident Management
6 51 (6.35%) Project Management
7 50 (6.23%) Document Management
7 50 (6.23%) Problem Management
8 43 (5.35%) Risk Assessment
9 39 (4.86%) PRINCE2
10 38 (4.73%) Continuous Improvement
11 34 (4.23%) ITSM
12 30 (3.74%) Asset Management
13 26 (3.24%) CRM
14 20 (2.49%) Change Management
15 19 (2.37%) Investment Management
15 19 (2.37%) Time Management
16 18 (2.24%) Release Management
17 17 (2.12%) Change Control
18 14 (1.74%) Migration
Programming Languages
1 24 (2.99%) SQL
2 9 (1.12%) Java
3 5 (0.62%) JavaScript
3 5 (0.62%) C
4 3 (0.37%) PowerShell
5 1 (0.12%) R
5 1 (0.12%) Shell Script
Qualifications
1 100 (12.45%) Degree
2 85 (10.59%) Microsoft Certification
3 70 (8.72%) ITIL Certification
4 56 (6.97%) MCP
5 32 (3.99%) MCSE
6 25 (3.11%) MCITP
7 23 (2.86%) A+ Certification
8 22 (2.74%) MCSA
8 22 (2.74%) ITIL Foundation Certificate
9 18 (2.24%) MCDST
10 11 (1.37%) Security Cleared
11 8 (1.00%) MOS
12 5 (0.62%) CCENT
13 4 (0.50%) Cisco Certification
14 3 (0.37%) Citrix Certification
15 2 (0.25%) Postgraduate
15 2 (0.25%) MBA
15 2 (0.25%) CITP
15 2 (0.25%) SC Cleared
15 2 (0.25%) BC Cleared
Quality Assurance & Compliance
1 175 (21.79%) SLA
2 9 (1.12%) ISO/IEC 27001
2 9 (1.12%) PCI DSS
3 1 (0.12%) Sarbanes-Oxley
System Software
1 451 (56.16%) Active Directory
2 41 (5.11%) VMware Infrastructure
3 24 (2.99%) XenApp
4 13 (1.62%) XenDesktop
5 12 (1.49%) Hyper-V
6 7 (0.87%) MetaFrame
7 6 (0.75%) vSphere
7 6 (0.75%) Citrix Presentation Server
8 5 (0.62%) Terminal Services
8 5 (0.62%) Novell eDirectory
9 3 (0.37%) XenServer
10 2 (0.25%) EMC RecoverPoint
10 2 (0.25%) UAG
10 2 (0.25%) Microsoft App-V
11 1 (0.12%) VMware ESX
Systems Management
1 43 (5.35%) SCCM
2 8 (1.00%) SCOM
3 5 (0.62%) Systems Management Server (SMS)
3 5 (0.62%) ServiceCenter
4 4 (0.50%) Tivoli
4 4 (0.50%) Norton AntiVirus
4 4 (0.50%) McAfee ePO
5 3 (0.37%) Cisco CUCM
5 3 (0.37%) Symantec Enterprise Vault
5 3 (0.37%) NetBackup
6 2 (0.25%) Nagios
6 2 (0.25%) ARCserve
6 2 (0.25%) Symantec Endpoint Protection
6 2 (0.25%) HP Data Protector
6 2 (0.25%) CiscoWorks
6 2 (0.25%) EMC NetWorker
7 1 (0.12%) Tivoli Storage Manager
7 1 (0.12%) Backup Exec
7 1 (0.12%) DameWare
Vendors
1 355 (44.21%) Microsoft
2 182 (22.67%) Citrix
3 60 (7.47%) VMware
4 52 (6.48%) Cisco
5 34 (4.23%) Reuters
5 34 (4.23%) Bloomberg
5 34 (4.23%) Remedy
6 23 (2.86%) Lotus
7 22 (2.74%) ServiceNow
8 21 (2.62%) Apple
9 19 (2.37%) HP
10 18 (2.24%) Open Text
11 16 (1.99%) Interwoven
11 16 (1.99%) Avaya
12 15 (1.87%) Altiris
13 9 (1.12%) Mitel
13 9 (1.12%) Adobe
13 9 (1.12%) McAfee
13 9 (1.12%) Symantec
14 8 (1.00%) Oracle
London
Experis Ltd
Salary: C.£35k + pkg
Posted: 10 hours ago
London
ARC IT Recruitment Ltd
Salary: £24000 Per Annum + benefits
Posted: 11 hours ago
London
ITV
Posted: 18 hours ago
London
Information Technology Services
Salary: £32k - 38k per year + Excellent benefits
Posted: Yesterday
London
Zorba Consulting Limited
Salary: From £20,000 to £25,000 per annum + bonus + benefits
Posted: Yesterday
City, London
Eligo Recruitment Ltd
Salary: £28000 - £30000 per annum + Full Benefits Package
Posted: 2 days ago
London
Marcus Donald People
Salary: £20000 to £26000 per annum
Posted: 2 days ago
West London
Profile 29 Limited
Salary: From £18,000 to £25,000 per annum + benefits (see advert)
Posted: 2 days ago
London
TEKsystems
Salary: £25000 - £33000 per annum
Posted: 3 days ago
City, London
Harrington Starr
Salary: £28000 - £35000 per annum + competitive benefits
Posted: 3 days ago
City, London
4it Recruitment Ltd
Salary: From £20,000 to £28,000 per annum plus additional benefits
Posted: 3 days ago
London
Pioneer Search
Salary: £28000 - £35000 per annum
Posted: 3 days ago
City, London
Harrington Starr
Salary: £30000 - £33000 per annum
Posted: 4 days ago
City, London
Benedict Cole Limited
Salary: £38000 - £45000 per annum + Execellent Benefits
Posted: 4 days ago
City, London
Parallel Consulting
Salary: £28000 - £34000 per annum + excellent benefits
Posted: 4 days ago
London
Information Technology Services
Salary: £35k - 45k per year
Posted: 5 days ago
London
Information Technology Services
Salary: £29k - 33k per year
Posted: 5 days ago
London
Information Technology Services
Salary: £36k - 38k per year
Posted: 5 days ago
London
Information Technology Services
Salary: £35k - 37k per year
Posted: 5 days ago
London
Mi5
Salary: From £21,633 to £32,158 per annum
Posted: 9 days ago