The statistics below represent IT contracts advertised across the London region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Service Analyst
England / London
Rank 239 179 171
Rank change year-on-year
-60 -8
Contract jobs requiring a Service Analyst 166 284 280
As % of all contract IT jobs located in London 0.86% 1.36% 1.32%
As % of the Job Titles category 0.90% 1.42% 1.40%
Number of daily rates quoted 104 181 188
Median daily rate £218 £288 £275
Median daily rate % change year-on-year
-24.47% +4.72%
90% offered a daily rate of more than £126 £115 £125
10% offered a daily rate of more than £450 £550 £525
UK excluding London median daily rate £163 £260 £175
% change year-on-year
-37.50% +48.57%
Number of hourly rates quoted 22 42 37
Median hourly rate £14.75 £13.34 £13.50
Median hourly rate % change year-on-year
+10.61% -1.22%
90% offered a hourly rate of more than £9.42 £11.50 £11.00
10% offered a hourly rate of more than £23.00 £22.00 £20.00
UK excluding London median hourly rate £12.00 £13.25 £12.45
% change year-on-year
-9.43% +6.46%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18428 19940 20069
As % of all contract IT jobs located in London 94.94% 95.18% 94.75%
Number of daily rates quoted 13183 14000 14289
Median daily rate £475 £450 £445
Median daily rate % change year-on-year
+5.55% +1.12%
90% offered a daily rate of more than £300 £288 £275
10% offered a daily rate of more than £637 £625 £600
UK excluding London median daily rate £393 £380 £375
% change year-on-year
+3.28% +1.33%
Number of hourly rates quoted 240 311 348
Median hourly rate £21.50 £17.75 £17.50
Median hourly rate % change year-on-year
+21.16% +1.40%
90% offered a hourly rate of more than £11.50 £10.00 £12.50
10% offered a hourly rate of more than £50.00 £47.83 £35.20
UK excluding London median hourly rate £17.50 £17.50 £16.08
% change year-on-year
- +8.83%

Service Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in London

Service Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the London region.

Service Analyst Daily Rate Trend in London

Service Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 19 January 2017.

Service Analyst Daily Rate Histogram in London

Service Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the London region.

Service Analyst Hourly Rate Trend in London

Service Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 19 January 2017.

Service Analyst Hourly Rate Histogram in London

Service Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the London region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -17 21 £175 -23.91% 9
Hounslow +4 6 - - 1
Kingston Upon Thames - 3 - -
Hammersmith +2 2 £360 +200.00%
Bromley 0 2 £225 -18.18%
Ilford - 2 - -
Wembley +4 1 £160 +33.33%
Canary Wharf 0 1 £240 -4.00%
Southall 0 1 - -
Uxbridge -1 1 - -
Chessington -2 1 £115 -41.02%
Croydon -12 1 £105 -22.22%
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 19 January 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Analyst in the job title.

1 160 (38.19%) Windows
2 156 (37.23%) ITIL
3 135 (32.22%) Active Directory
4 130 (31.03%) Finance
5 120 (28.64%) MS Office
6 112 (26.73%) Microsoft
7 101 (24.11%) Windows 7
8 78 (18.62%) MS Excel
9 71 (16.95%) Service Management
10 52 (12.41%) Banking
11 51 (12.17%) SLA
12 44 (10.50%) Citrix
13 42 (10.02%) Blackberry
14 39 (9.31%) Service Delivery
15 38 (9.07%) Agile Software Development
16 37 (8.83%) Legal
17 35 (8.35%) Law
17 35 (8.35%) ITSM
18 34 (8.11%) Change Management
19 30 (7.16%) ITIL Certification
19 30 (7.16%) SCCM
20 29 (6.92%) Problem Management
20 29 (6.92%) Windows 8
20 29 (6.92%) Blackberry Enterprise Server
21 28 (6.68%) TCP/IP
21 28 (6.68%) MS Exchange
22 27 (6.44%) Windows 10
23 26 (6.21%) ServiceNow
23 26 (6.21%) Office 365
24 25 (5.97%) SQL

Service Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (6.92%) Blackberry Enterprise Server
2 28 (6.68%) MS Exchange
3 15 (3.58%) SharePoint
4 12 (2.86%) Exchange Server 2010
5 7 (1.67%) IBM Notes
5 7 (1.67%) Skype for Business
6 6 (1.43%) Oracle SOA Suite
7 5 (1.19%) Exchange Server 2007
7 5 (1.19%) SharePoint 2013
8 4 (0.95%) CMS
9 3 (0.72%) Exchange Server 2003
9 3 (0.72%) SAS
10 2 (0.48%) Adobe Experience Manager
10 2 (0.48%) Exchange Server 2013
10 2 (0.48%) MQSeries
11 1 (0.24%) Apache Pig
11 1 (0.24%) Apache Spark
11 1 (0.24%) IIS
11 1 (0.24%) JBoss
11 1 (0.24%) SharePoint 2010
Applications
1 120 (28.64%) MS Office
2 78 (18.62%) MS Excel
3 12 (2.86%) MS PowerPoint
4 10 (2.39%) MS Project
5 5 (1.19%) MS Visio
6 2 (0.48%) Acrobat
6 2 (0.48%) Spreadsheet
7 1 (0.24%) Adobe Illustrator
7 1 (0.24%) InDesign
7 1 (0.24%) SOLIDWORKS
7 1 (0.24%) SPSS
Business Applications
1 8 (1.91%) Remedy ITSM
2 2 (0.48%) Dynamics CRM
2 2 (0.48%) Markit EDM
3 1 (0.24%) Adaptiv
3 1 (0.24%) Dynamics NAV
3 1 (0.24%) Eikon
3 1 (0.24%) PeopleSoft HRMS
3 1 (0.24%) SAP Oil and Gas
Cloud Services
1 26 (6.21%) Office 365
2 2 (0.48%) OneDrive
3 1 (0.24%) G Suite
3 1 (0.24%) Google Drive
3 1 (0.24%) Taleo
Communications & Networking
1 28 (6.68%) TCP/IP
2 11 (2.63%) DNS
2 11 (2.63%) Remote Desktop
2 11 (2.63%) Wireless
3 10 (2.39%) VPN
4 9 (2.15%) DHCP
5 7 (1.67%) Internet
5 7 (1.67%) Intranet
6 6 (1.43%) HTTP
6 6 (1.43%) LAN
6 6 (1.43%) WAN
7 5 (1.19%) IP Telephony
7 5 (1.19%) VoIP
7 5 (1.19%) Wi-Fi
8 4 (0.95%) Skype
9 2 (0.48%) Firewall
10 1 (0.24%) BGP
10 1 (0.24%) Cisco IOS
10 1 (0.24%) HTTPS
Database & Business Intelligence
1 8 (1.91%) Data Warehouse
2 3 (0.72%) BusinessObjects
2 3 (0.72%) Hadoop
2 3 (0.72%) MS Access
3 2 (0.48%) Big Data
3 2 (0.48%) QlikView
3 2 (0.48%) SQL Server
4 1 (0.24%) Apache Hive
4 1 (0.24%) BusinessObjects Business Intelligence
4 1 (0.24%) DB2
4 1 (0.24%) Impala
4 1 (0.24%) SAS Visual Analytics
4 1 (0.24%) SQL Server 2014
Development Applications
1 6 (1.43%) Fiddler
1 6 (1.43%) LoadRunner
1 6 (1.43%) SoapUI
2 4 (0.95%) JIRA
2 4 (0.95%) Selenium
3 2 (0.48%) HP UFT
4 1 (0.24%) Jenkins
4 1 (0.24%) JUnit
4 1 (0.24%) MSTest
4 1 (0.24%) NUnit
4 1 (0.24%) SpecFlow
4 1 (0.24%) Team Foundation Server
4 1 (0.24%) TestNG
4 1 (0.24%) Visual Studio
4 1 (0.24%) Visual Studio Team System
4 1 (0.24%) WebDriver
General
1 130 (31.03%) Finance
2 52 (12.41%) Banking
3 37 (8.83%) Legal
4 35 (8.35%) Law
5 23 (5.49%) Retail
6 15 (3.58%) Investment Banking
7 8 (1.91%) Financial Institution
8 7 (1.67%) Back Office
9 5 (1.19%) Front Office
9 5 (1.19%) Japanese Language
9 5 (1.19%) Marketing
9 5 (1.19%) Private Banking
9 5 (1.19%) Telecoms
10 4 (0.95%) Retail Banking
11 3 (0.72%) Advertising
11 3 (0.72%) Publishing
11 3 (0.72%) Spanish Language
12 2 (0.48%) German Language
12 2 (0.48%) Italian Language
12 2 (0.48%) Multimedia
Libraries, Frameworks & Software Standards
1 9 (2.15%) Web Services
2 2 (0.48%) FIX Protocol
3 1 (0.24%) .NET
3 1 (0.24%) AngularJS
3 1 (0.24%) CSS
3 1 (0.24%) HTML
3 1 (0.24%) JMS
3 1 (0.24%) JMX
3 1 (0.24%) Middleware
3 1 (0.24%) RabbitMQ
3 1 (0.24%) RESTful
3 1 (0.24%) Twitter Bootstrap
3 1 (0.24%) XML
Miscellaneous
1 42 (10.02%) Blackberry
2 23 (5.49%) Analytical Skills
3 15 (3.58%) iPhone
4 13 (3.10%) NHS
5 11 (2.63%) iPad
6 9 (2.15%) Management Information System
7 8 (1.91%) Fat Client
7 8 (1.91%) Thin Client
8 7 (1.67%) Derivative
8 7 (1.67%) Equities
8 7 (1.67%) SWIFT
9 6 (1.43%) Fixed Income
9 6 (1.43%) Smartphone
10 5 (1.19%) Client/Server
10 5 (1.19%) Enterprise Software
11 4 (0.95%) EPoS
11 4 (0.95%) Statistics
11 4 (0.95%) User Experience
12 3 (0.72%) Computer Science
12 3 (0.72%) Hedge funds
Operating Systems
1 160 (38.19%) Windows
2 101 (24.11%) Windows 7
3 29 (6.92%) Windows 8
4 27 (6.44%) Windows 10
5 24 (5.73%) Windows Server
6 21 (5.01%) Mac OS X
6 21 (5.01%) Windows XP
7 15 (3.58%) Android
8 12 (2.86%) Unix
9 11 (2.63%) Windows Server 2003
10 10 (2.39%) Windows Server 2008
11 8 (1.91%) Windows 2000
12 6 (1.43%) Linux
13 5 (1.19%) Apple iOS
14 4 (0.95%) Mac OS
15 2 (0.48%) Windows Vista
16 1 (0.24%) Solaris
16 1 (0.24%) Windows Server 2012
Processes & Methodologies
1 156 (37.23%) ITIL
2 71 (16.95%) Service Management
3 39 (9.31%) Service Delivery
4 38 (9.07%) Agile Software Development
5 35 (8.35%) ITSM
6 34 (8.11%) Change Management
7 29 (6.92%) Problem Management
8 21 (5.01%) Business Analysis
8 21 (5.01%) Stakeholder Management
9 20 (4.77%) Release Management
10 18 (4.30%) Incident Management
11 16 (3.82%) ITIL V3
12 15 (3.58%) Information Security
12 15 (3.58%) Root Cause Analysis
13 14 (3.34%) Asset Management
13 14 (3.34%) Data Analysis
14 13 (3.10%) Project Management
15 12 (2.86%) CRM
15 12 (2.86%) Service Design
16 9 (2.15%) PRINCE2
Programming Languages
1 25 (5.97%) SQL
2 10 (2.39%) Java
3 8 (1.91%) Perl
4 3 (0.72%) C#
4 3 (0.72%) VB
5 2 (0.48%) C++
5 2 (0.48%) Go
5 2 (0.48%) Python
5 2 (0.48%) R
5 2 (0.48%) VBA
6 1 (0.24%) C
6 1 (0.24%) COBOL
6 1 (0.24%) JCL
6 1 (0.24%) MATLAB
6 1 (0.24%) PowerShell
Qualifications
1 30 (7.16%) ITIL Certification
2 25 (5.97%) Degree
3 21 (5.01%) Security Cleared
4 11 (2.63%) MOS
5 10 (2.39%) ISEB
6 9 (2.15%) Microsoft Certification
7 8 (1.91%) DV Cleared
7 8 (1.91%) ISTQB
7 8 (1.91%) SC Cleared
8 5 (1.19%) ITIL Foundation Certificate
8 5 (1.19%) MCSE
9 3 (0.72%) MCITP
9 3 (0.72%) MCP
10 2 (0.48%) CCNA
10 2 (0.48%) CCNP
10 2 (0.48%) Cisco Certification
10 2 (0.48%) MCDST
10 2 (0.48%) MCTS
10 2 (0.48%) PRINCE2 Certification
10 2 (0.48%) Six Sigma Black Belt
Quality Assurance & Compliance
1 51 (12.17%) SLA
2 6 (1.43%) MiFID
2 6 (1.43%) QA
3 3 (0.72%) ISO 9001
3 3 (0.72%) Sarbanes-Oxley
3 3 (0.72%) Solvency II
4 2 (0.48%) EMIR
4 2 (0.48%) ISO20022
5 1 (0.24%) Actionable Recommendations
5 1 (0.24%) COREP
5 1 (0.24%) Data Quality
5 1 (0.24%) Dodd-Frank
5 1 (0.24%) FINREP
5 1 (0.24%) ISAE 3402
5 1 (0.24%) ISO15022
System Software
1 135 (32.22%) Active Directory
2 14 (3.34%) VMware Infrastructure
3 12 (2.86%) Virtual Desktop
3 12 (2.86%) vSphere
4 8 (1.91%) XenApp
5 4 (0.95%) Terminal Services
6 2 (0.48%) XenDesktop
7 1 (0.24%) Firmware
7 1 (0.24%) Hyper-V
7 1 (0.24%) KVM
7 1 (0.24%) Microsoft App-V
7 1 (0.24%) Virtual Servers
7 1 (0.24%) VMware ESX
7 1 (0.24%) VMware ESXi
Systems Management
1 30 (7.16%) SCCM
2 8 (1.91%) AirWatch
3 6 (1.43%) DameWare
4 3 (0.72%) HP Quality Center
5 2 (0.48%) Control-M
5 2 (0.48%) SCSM
6 1 (0.24%) Systems Management Server (SMS)
6 1 (0.24%) Tivoli
6 1 (0.24%) WSUS
Vendors
1 112 (26.73%) Microsoft
2 44 (10.50%) Citrix
3 26 (6.21%) ServiceNow
4 23 (5.49%) Cisco
5 22 (5.25%) LANDesk
6 18 (4.30%) VMware
7 15 (3.58%) Remedy
8 14 (3.34%) HP
8 14 (3.34%) iManage
9 12 (2.86%) Oracle
10 11 (2.63%) Dell
10 11 (2.63%) SAP
11 9 (2.15%) Altiris
11 9 (2.15%) Apple
12 7 (1.67%) Lotus
13 6 (1.43%) MobileIron
14 5 (1.19%) Adobe
14 5 (1.19%) Google
14 5 (1.19%) Wyse
15 4 (0.95%) Avaya
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