The statistics below represent IT contracts advertised across the London region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Analyst
England / London
Rank 212 193 176
Rank change year-on-year
-19 -17
Contract jobs requiring a Service Analyst 193 266 283
As % of all contract IT jobs located in London 1.01% 1.24% 1.33%
As % of the Job Titles category 1.07% 1.31% 1.40%
Number of daily rates quoted 124 162 187
Median daily rate £205 £256 £250
Median daily rate % change year-on-year
-20.00% +2.50%
90% offered a daily rate of more than £123 £110 £124
10% offered a daily rate of more than £475 £500 £500
UK excluding London median daily rate £173 £260 £250
% change year-on-year
-33.65% +4.00%
Number of hourly rates quoted 19 59 40
Median hourly rate £18.00 £13.17 £15.00
Median hourly rate % change year-on-year
+36.67% -12.20%
90% offered a hourly rate of more than £13.56 £11.50 £10.95
10% offered a hourly rate of more than £23.00 £18.40 £23.50
UK excluding London median hourly rate £12.00 £13.00 £12.40
% change year-on-year
-7.69% +4.83%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18108 20378 20221
As % of all contract IT jobs located in London 94.81% 95.02% 94.82%
Number of daily rates quoted 12974 14446 14220
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £300 £300 £270
10% offered a daily rate of more than £640 £625 £600
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 244 308 340
Median hourly rate £23.00 £16.50 £18.70
Median hourly rate % change year-on-year
+39.39% -11.76%
90% offered a hourly rate of more than £13.50 £11.00 £12.50
10% offered a hourly rate of more than £55.00 £45.00 £43.00
UK excluding London median hourly rate £17.50 £18.00 £17.00
% change year-on-year
-2.77% +5.88%

Service Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in London

Service Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the London region.

Service Analyst Daily Rate Trend in London

Service Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 25 February 2017.

Service Analyst Daily Rate Histogram in London

Service Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the London region.

Service Analyst Hourly Rate Trend in London

Service Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 25 February 2017.

Service Analyst Hourly Rate Histogram in London

Service Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the London region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +4 24 £175 -25.53% 14
Bromley +10 2 £225 +38.46%
Canary Wharf -5 2 £345 +38.00%
Hammersmith - 2 £360 - 1
Ilford - 2 - -
Uxbridge +6 1 - -
Chessington -3 1 £115 -41.02%
Wimbledon -5 1 - -
Hayes - 1 - -
Kingston Upon Thames - 1 - - 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 25 February 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Analyst in the job title.

1 150 (37.69%) Windows
2 139 (34.92%) ITIL
3 128 (32.16%) Active Directory
4 116 (29.15%) Finance
5 115 (28.89%) MS Office
6 109 (27.39%) Microsoft
7 97 (24.37%) Windows 7
8 78 (19.60%) MS Excel
9 67 (16.83%) Service Management
10 51 (12.81%) SLA
11 46 (11.56%) Blackberry
12 43 (10.80%) Banking
13 38 (9.55%) Service Delivery
14 35 (8.79%) ITSM
14 35 (8.79%) Agile Software Development
15 34 (8.54%) Legal
16 33 (8.29%) Law
17 32 (8.04%) Change Management
18 31 (7.79%) Blackberry Enterprise Server
18 31 (7.79%) ITIL Certification
19 29 (7.29%) Citrix
19 29 (7.29%) TCP/IP
20 28 (7.04%) Cisco
20 28 (7.04%) SQL
20 28 (7.04%) Problem Management
21 27 (6.78%) Office 365
21 27 (6.78%) Windows Server
22 26 (6.53%) Windows 10
22 26 (6.53%) Windows XP
22 26 (6.53%) LANDesk

Service Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (7.79%) Blackberry Enterprise Server
2 25 (6.28%) MS Exchange
3 15 (3.77%) SharePoint
4 11 (2.76%) Exchange Server 2010
5 10 (2.51%) Skype for Business
6 7 (1.76%) IBM Notes
7 5 (1.26%) Exchange Server 2007
7 5 (1.26%) SharePoint 2013
8 4 (1.01%) Exchange Server 2003
8 4 (1.01%) Exchange Server 2013
8 4 (1.01%) Oracle SOA Suite
9 3 (0.75%) CMS
9 3 (0.75%) SAS
10 2 (0.50%) Adobe Experience Manager
10 2 (0.50%) MQSeries
11 1 (0.25%) Apache Pig
11 1 (0.25%) Apache Spark
11 1 (0.25%) IIS
11 1 (0.25%) SharePoint 2010
11 1 (0.25%) WebSphere
Applications
1 115 (28.89%) MS Office
2 78 (19.60%) MS Excel
3 14 (3.52%) MS PowerPoint
4 7 (1.76%) MS Project
5 3 (0.75%) MS Visio
6 1 (0.25%) Adobe Illustrator
6 1 (0.25%) InDesign
6 1 (0.25%) SOLIDWORKS
6 1 (0.25%) Spreadsheet
6 1 (0.25%) SPSS
Business Applications
1 7 (1.76%) Remedy ITSM
2 2 (0.50%) Dynamics AX
2 2 (0.50%) Dynamics CRM
2 2 (0.50%) Markit EDM
3 1 (0.25%) Adaptiv
3 1 (0.25%) Dynamics NAV
3 1 (0.25%) Eikon
3 1 (0.25%) PeopleSoft HRMS
3 1 (0.25%) Salesforce.com CRM
3 1 (0.25%) SAP Oil and Gas
Cloud Services
1 27 (6.78%) Office 365
2 3 (0.75%) SaaS
3 2 (0.50%) OneDrive
4 1 (0.25%) Amazon AWS
4 1 (0.25%) Google Drive
4 1 (0.25%) Taleo
Communications & Networking
1 29 (7.29%) TCP/IP
2 14 (3.52%) DNS
3 12 (3.02%) DHCP
4 11 (2.76%) Wireless
5 10 (2.51%) Remote Desktop
6 9 (2.26%) LAN
6 9 (2.26%) VPN
6 9 (2.26%) WAN
7 8 (2.01%) Internet
7 8 (2.01%) Intranet
8 6 (1.51%) VoIP
9 5 (1.26%) Wi-Fi
10 4 (1.01%) HTTP
10 4 (1.01%) IP Telephony
11 3 (0.75%) Skype
12 2 (0.50%) Firewall
13 1 (0.25%) BGP
13 1 (0.25%) HTTPS
13 1 (0.25%) PBX
13 1 (0.25%) Wireshark
Database & Business Intelligence
1 8 (2.01%) Data Warehouse
2 3 (0.75%) BusinessObjects
2 3 (0.75%) Hadoop
3 2 (0.50%) Big Data
3 2 (0.50%) MS Access
3 2 (0.50%) QlikView
3 2 (0.50%) SQL Server
4 1 (0.25%) Apache Hive
4 1 (0.25%) BusinessObjects Business Intelligence
4 1 (0.25%) DB2
4 1 (0.25%) Impala
4 1 (0.25%) Power BI
4 1 (0.25%) SAS Visual Analytics
4 1 (0.25%) SQL Server 2014
Development Applications
1 4 (1.01%) Fiddler
1 4 (1.01%) JIRA
1 4 (1.01%) LoadRunner
1 4 (1.01%) SoapUI
2 2 (0.50%) Selenium
3 1 (0.25%) HP UFT
3 1 (0.25%) MSTest
3 1 (0.25%) SpecFlow
3 1 (0.25%) Team Foundation Server
3 1 (0.25%) Visual Studio
3 1 (0.25%) Visual Studio Team System
3 1 (0.25%) WebDriver
General
1 116 (29.15%) Finance
2 43 (10.80%) Banking
3 34 (8.54%) Legal
4 33 (8.29%) Law
5 17 (4.27%) Retail
6 15 (3.77%) Investment Banking
7 9 (2.26%) Financial Institution
7 9 (2.26%) Telecoms
8 6 (1.51%) Back Office
8 6 (1.51%) French Language
9 5 (1.26%) Front Office
9 5 (1.26%) Japanese Language
9 5 (1.26%) Marketing
9 5 (1.26%) Private Banking
10 4 (1.01%) German Language
10 4 (1.01%) Retail Banking
11 3 (0.75%) Local Government
12 2 (0.50%) Advertising
12 2 (0.50%) Games
12 2 (0.50%) Publishing
Libraries, Frameworks & Software Standards
1 8 (2.01%) Web Services
2 5 (1.26%) FIX Protocol
3 2 (0.50%) RESTful
3 2 (0.50%) XML
4 1 (0.25%) .NET
4 1 (0.25%) AngularJS
4 1 (0.25%) CSS
4 1 (0.25%) HTML
4 1 (0.25%) JMS
4 1 (0.25%) JMX
4 1 (0.25%) Middleware
4 1 (0.25%) RabbitMQ
4 1 (0.25%) REST
4 1 (0.25%) Twitter Bootstrap
4 1 (0.25%) WebSphere MQ
Miscellaneous
1 46 (11.56%) Blackberry
2 25 (6.28%) Analytical Skills
3 13 (3.27%) iPhone
3 13 (3.27%) NHS
4 11 (2.76%) iPad
5 8 (2.01%) Fat Client
5 8 (2.01%) Thin Client
6 7 (1.76%) Derivative
6 7 (1.76%) Equities
6 7 (1.76%) Management Information System
7 6 (1.51%) Client/Server
8 5 (1.26%) Enterprise Software
8 5 (1.26%) Fixed Income
8 5 (1.26%) Smartphone
8 5 (1.26%) Virtual Team
9 4 (1.01%) Data Centre
9 4 (1.01%) EPoS
9 4 (1.01%) SWIFT
10 3 (0.75%) Clustering
10 3 (0.75%) Mainframe
Operating Systems
1 150 (37.69%) Windows
2 97 (24.37%) Windows 7
3 27 (6.78%) Windows Server
4 26 (6.53%) Windows 10
4 26 (6.53%) Windows XP
5 23 (5.78%) Windows 8
6 17 (4.27%) Mac OS X
7 16 (4.02%) Android
8 9 (2.26%) Windows 2000
8 9 (2.26%) Windows Server 2003
8 9 (2.26%) Windows Server 2008
9 8 (2.01%) Unix
10 7 (1.76%) Linux
11 3 (0.75%) Apple iOS
12 2 (0.50%) Windows Vista
13 1 (0.25%) Mac OS
13 1 (0.25%) Solaris
13 1 (0.25%) Windows Server 2012
Processes & Methodologies
1 139 (34.92%) ITIL
2 67 (16.83%) Service Management
3 38 (9.55%) Service Delivery
4 35 (8.79%) Agile Software Development
4 35 (8.79%) ITSM
5 32 (8.04%) Change Management
6 28 (7.04%) Problem Management
7 21 (5.28%) Incident Management
8 19 (4.77%) Business Analysis
8 19 (4.77%) Release Management
8 19 (4.77%) Stakeholder Management
9 16 (4.02%) Information Security
10 15 (3.77%) Asset Management
11 14 (3.52%) ERP
11 14 (3.52%) Root Cause Analysis
12 12 (3.02%) Data Analysis
13 11 (2.76%) CRM
13 11 (2.76%) ITIL V3
14 10 (2.51%) Service Design
14 10 (2.51%) User Stories
Programming Languages
1 28 (7.04%) SQL
2 6 (1.51%) Java
3 5 (1.26%) Perl
3 5 (1.26%) PowerShell
4 3 (0.75%) C#
4 3 (0.75%) VBA
5 2 (0.50%) Go
5 2 (0.50%) Python
5 2 (0.50%) R
6 1 (0.25%) C
6 1 (0.25%) C++
6 1 (0.25%) COBOL
6 1 (0.25%) JCL
6 1 (0.25%) MATLAB
6 1 (0.25%) VB
Qualifications
1 31 (7.79%) ITIL Certification
2 23 (5.78%) Degree
3 20 (5.03%) Security Cleared
4 11 (2.76%) MOS
5 9 (2.26%) Microsoft Certification
6 8 (2.01%) DV Cleared
6 8 (2.01%) ISEB
7 7 (1.76%) ISTQB
7 7 (1.76%) ITIL Foundation Certificate
7 7 (1.76%) SC Cleared
8 3 (0.75%) MCP
8 3 (0.75%) MCSE
9 2 (0.50%) MCITP
9 2 (0.50%) MCTS
10 1 (0.25%) A+ Certification
10 1 (0.25%) CTC Cleared
10 1 (0.25%) ISTQB Foundation Certification
10 1 (0.25%) MCDST
10 1 (0.25%) MCSA
10 1 (0.25%) Six Sigma Black Belt
Quality Assurance & Compliance
1 51 (12.81%) SLA
2 7 (1.76%) PMO
3 6 (1.51%) MiFID
4 4 (1.01%) EMIR
4 4 (1.01%) QA
5 3 (0.75%) Sarbanes-Oxley
5 3 (0.75%) Solvency II
6 2 (0.50%) Dodd-Frank
6 2 (0.50%) ISO20022
7 1 (0.25%) Actionable Recommendations
7 1 (0.25%) Data Quality
7 1 (0.25%) FATCA
7 1 (0.25%) ISO 9001
7 1 (0.25%) ISO15022
System Software
1 128 (32.16%) Active Directory
2 15 (3.77%) VMware Infrastructure
3 14 (3.52%) vSphere
4 13 (3.27%) Virtual Desktop
5 5 (1.26%) XenApp
6 4 (1.01%) Hyper-V
7 2 (0.50%) Terminal Services
8 1 (0.25%) KVM
8 1 (0.25%) Microsoft App-V
8 1 (0.25%) Tivoli Workload Scheduler
8 1 (0.25%) Virtual Servers
Systems Management
1 26 (6.53%) SCCM
2 8 (2.01%) AirWatch
3 5 (1.26%) DameWare
4 3 (0.75%) Microsoft Clustering
4 3 (0.75%) SCOM
4 3 (0.75%) Symantec Enterprise Vault
5 2 (0.50%) Control-M
5 2 (0.50%) HP Quality Center
5 2 (0.50%) Tivoli
6 1 (0.25%) Systems Management Server (SMS)
6 1 (0.25%) WSUS
Vendors
1 109 (27.39%) Microsoft
2 29 (7.29%) Citrix
3 28 (7.04%) Cisco
4 26 (6.53%) LANDesk
5 20 (5.03%) ServiceNow
6 19 (4.77%) VMware
7 16 (4.02%) HP
7 16 (4.02%) Remedy
8 12 (3.02%) iManage
8 12 (3.02%) Oracle
8 12 (3.02%) SAP
9 11 (2.76%) Apple
10 9 (2.26%) Dell
11 8 (2.01%) Altiris
12 7 (1.76%) Lotus
13 5 (1.26%) BMC
13 5 (1.26%) Reuters
13 5 (1.26%) Workday
13 5 (1.26%) Wyse
14 4 (1.01%) Bloomberg
West London
The Bridge Ltd
Rate: From £170 to £200 per day
Posted: 22 hours ago
London
Hanover Recruitment
Rate: £100 - £120 per day
Posted: 2 days ago
London
Plan-net
Rate: Competitive rate
Posted: 19 hours ago
City, London
Complete Tech Limited
Rate: From £200 to £260 per day
Posted: 21 hours ago
London
Ebury
Rate: £160.00 - £170.00 per day
Posted: 4 days ago
London
Information Technology Services
Rate: Market related
Posted: 6 days ago
City, London
Marie Stopes International
Rate: £26 - £40 per annum
Posted: Yesterday
East London
Marcus Donald People
Rate: £400 - £500 per day
Posted: Yesterday
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 4 days ago