Service Analyst Contracts in London
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the Service Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
21 May 2013		 Same period 2012 Same period 2011
Service Analyst
Rank 242 262 296
Rank change year-on-year
+20 +34
Contract jobs requiring a Service Analyst 149 144 137
As % of all contract IT jobs located in London 0.676% 0.534% 0.447%
As % of the Job Titles category 0.733% 0.577% 0.483%
Number of daily rates quoted 69 60 49
Average daily rate £204 £200 £200
Average daily rate % change year-on-year
+2.00% -
90% offered a daily rate of more than £124 £125 £110
10% offered a daily rate of more than £367 £400 £400
UK excluding London average daily rate £120 £138 £128
% change year-on-year
-12.72% +7.84%
Number of hourly rates quoted 35 43 47
Average hourly rate £16.50 £16.00 £16.50
Average hourly rate % change year-on-year
+3.12% -3.03%
90% offered a hourly rate of more than £13.72 £11.40 £11.00
10% offered a hourly rate of more than £24.20 £22.50 £25.00
UK excluding London average hourly rate £12.50 £13.50 £12.00
% change year-on-year
-7.40% +12.50%
All Job Titles
London
Contract IT job ads with a match in the
Job Titles category		 20317 24960 28380
As % of all contract IT jobs located in London 92.22% 92.51% 92.52%
Number of daily rates quoted 13701 16102 18232
Average daily rate £450 £445 £475
Average daily rate % change year-on-year
+1.12% -6.31%
90% offered a daily rate of more than £275 £275 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 456 621 671
Average hourly rate £20.00 £20.00 £20.00
90% offered a hourly rate of more than £12.50 £12.50 £12.30
10% offered a hourly rate of more than £47.50 £41.00 £47.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Analyst
England

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst across the London region as a proportion of the total demand within the Job Titles category.

London Service Analyst Jobs Demand Trend

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the London region.

London Service Analyst Daily Rate Trend

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 21 May 2013.

London Service Analyst Daily Rate Histogram

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the London region.

London Service Analyst Hourly Rate Trend

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 21 May 2013.

London Service Analyst Hourly Rate Histogram

Service Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the London region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
City of London -2 34 £178 +1.42%
Canary Wharf -2 5 £175 -5.40%
Croydon - 2 £128 -
Uxbridge +3 1 £250 -
Greenwich +3 1 £350 -4.10%
Docklands, London +1 1 £335 +82.06%
Chiswick - 1 - -
Brentford - 1 - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 233 (63.14%) ITIL
2 205 (55.56%) Windows
3 143 (38.75%) Windows XP
4 133 (36.04%) MS Office
5 129 (34.96%) Active Directory
6 87 (23.58%) Blackberry
7 81 (21.95%) Microsoft
8 80 (21.68%) Service Management
9 77 (20.87%) Finance
10 76 (20.60%) Citrix
11 75 (20.33%) Windows 7
12 66 (17.89%) ITIL Certification
13 64 (17.34%) Law
14 58 (15.72%) Legal
14 58 (15.72%) MS Excel
15 54 (14.63%) Service Delivery
16 49 (13.28%) SLA
17 48 (13.01%) Banking
18 43 (11.65%) Blackberry Enterprise Server
19 41 (11.11%) Change Management
20 36 (9.756%) Release Management
21 35 (9.485%) Document Management
22 33 (8.943%) Handset
22 33 (8.943%) Remedy
23 32 (8.672%) Project Management
23 32 (8.672%) Risk Management
24 30 (8.130%) XenApp
25 28 (7.588%) Smartphone
25 28 (7.588%) Windows Server 2003
26 26 (7.046%) MS Exchange

Service Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (0.813%) XML
2 1 (0.271%) COM
2 1 (0.271%) XML Schema
Application Platforms
1 43 (11.65%) Blackberry Enterprise Server
2 26 (7.046%) MS Exchange
3 17 (4.607%) Lotus Notes
4 13 (3.523%) SharePoint
5 11 (2.981%) Exchange Server 2007
5 11 (2.981%) Exchange Server 2010
6 7 (1.897%) WorkSite
7 6 (1.626%) Exchange Server 2003
8 5 (1.355%) Lync
9 4 (1.084%) SharePoint Server
9 4 (1.084%) Office Communications Server
9 4 (1.084%) Apache
9 4 (1.084%) GroupWise
10 2 (0.542%) Moodle
11 1 (0.271%) Oracle Collaboration Suite
11 1 (0.271%) Sonic ESB
11 1 (0.271%) ESB
Applications
1 133 (36.04%) MS Office
2 58 (15.72%) MS Excel
3 13 (3.523%) MS PowerPoint
4 2 (0.542%) MS Visio
5 1 (0.271%) Google Apps
5 1 (0.271%) Office 365
5 1 (0.271%) Spreadsheet
5 1 (0.271%) Vectorworks
Business Applications
1 1 (0.271%) SAP SM
1 1 (0.271%) Remedy ITSM
Communications & Networking
1 16 (4.336%) TCP/IP
2 13 (3.523%) LAN
3 11 (2.981%) WAN
3 11 (2.981%) VPN
4 7 (1.897%) Internet
5 6 (1.626%) Ethernet
6 4 (1.084%) HTTP
6 4 (1.084%) VoIP
6 4 (1.084%) SAN
7 3 (0.813%) Wi-Fi
7 3 (0.813%) Broadband
7 3 (0.813%) Network Security
8 2 (0.542%) Wireless
9 1 (0.271%) Intranet
9 1 (0.271%) 3G
9 1 (0.271%) IP Telephony
Database & Business Intelligence
1 8 (2.168%) SQL Server
2 1 (0.271%) CorVu
2 1 (0.271%) BusinessObjects XI
Development Applications
1 19 (5.149%) ClearQuest
2 14 (3.794%) ClearCase
3 2 (0.542%) JIRA
4 1 (0.271%) Team Foundation Server
4 1 (0.271%) Subversion
General
1 77 (20.87%) Finance
2 64 (17.34%) Law
3 58 (15.72%) Legal
4 48 (13.01%) Banking
5 13 (3.523%) French Language
6 10 (2.710%) Financial Institution
7 7 (1.897%) Retail
8 6 (1.626%) Investment Banking
8 6 (1.626%) Back Office
9 2 (0.542%) Telecoms
10 1 (0.271%) Advertising
10 1 (0.271%) Publishing
10 1 (0.271%) Marketing
10 1 (0.271%) Japanese Language
Miscellaneous
1 87 (23.58%) Blackberry
2 33 (8.943%) Handset
3 28 (7.588%) Smartphone
4 9 (2.439%) NHS
4 9 (2.439%) Data Protection Act
4 9 (2.439%) Freedom of Information Act
4 9 (2.439%) Freedom of Information
5 8 (2.168%) Hedge funds
6 7 (1.897%) Management Information System
6 7 (1.897%) Thin Client
6 7 (1.897%) Fat Client
7 5 (1.355%) iPad
8 4 (1.084%) Credit Risk
8 4 (1.084%) Market Risk
8 4 (1.084%) iPhone
9 3 (0.813%) Statistics
10 2 (0.542%) SWIFT
10 2 (0.542%) EPoS
11 1 (0.271%) Mobile Computing
11 1 (0.271%) Digital Media
Operating Systems
1 205 (55.56%) Windows
2 143 (38.75%) Windows XP
3 75 (20.33%) Windows 7
4 28 (7.588%) Windows Server 2003
5 18 (4.878%) Windows Server 2008
6 12 (3.252%) UNIX
7 5 (1.355%) Windows 2000
7 5 (1.355%) Windows Vista
8 4 (1.084%) Red Hat Enterprise Linux
8 4 (1.084%) Linux
9 2 (0.542%) Android
9 2 (0.542%) Windows NT
9 2 (0.542%) Mac OS X
10 1 (0.271%) Mac OS
10 1 (0.271%) Ubuntu
Processes & Methodologies
1 233 (63.14%) ITIL
2 80 (21.68%) Service Management
3 54 (14.63%) Service Delivery
4 41 (11.11%) Change Management
5 36 (9.756%) Release Management
6 35 (9.485%) Document Management
7 32 (8.672%) Project Management
7 32 (8.672%) Risk Management
8 24 (6.504%) PRINCE2
9 23 (6.233%) Continuous Improvement
10 20 (5.420%) Problem Management
11 17 (4.607%) Incident Management
12 15 (4.065%) Disaster Recovery
12 15 (4.065%) ITSM
13 12 (3.252%) BCP
14 10 (2.710%) Data Protection
15 8 (2.168%) Migration
16 7 (1.897%) Business Continuity
17 6 (1.626%) Business Analysis
17 6 (1.626%) Root Cause Analysis
Programming Languages
1 11 (2.981%) SQL
2 6 (1.626%) VBA
3 4 (1.084%) Shell Script
4 2 (0.542%) C++
4 2 (0.542%) Java
5 1 (0.271%) T-SQL
Qualifications
1 66 (17.89%) ITIL Certification
2 8 (2.168%) MOS
2 8 (2.168%) Microsoft Certification
3 6 (1.626%) Degree
4 4 (1.084%) MCDST
4 4 (1.084%) MCP
5 3 (0.813%) Security Cleared
6 2 (0.542%) MCITP
7 1 (0.271%) MCSE
7 1 (0.271%) MCSA
7 1 (0.271%) HP APS
7 1 (0.271%) SC Cleared
7 1 (0.271%) BC Cleared
7 1 (0.271%) MCTS
Quality Assurance & Compliance
1 49 (13.28%) SLA
2 4 (1.084%) Sarbanes-Oxley
3 3 (0.813%) ISO/IEC 17799
4 2 (0.542%) COBIT
5 1 (0.271%) BS25999
5 1 (0.271%) QA
System Software
1 129 (34.96%) Active Directory
2 30 (8.130%) XenApp
3 4 (1.084%) VMware Infrastructure
Systems Management
1 2 (0.542%) Systems Management Server (SMS)
2 1 (0.271%) DameWare
2 1 (0.271%) Norton AntiVirus
2 1 (0.271%) Unicenter
2 1 (0.271%) Symantec Enterprise Vault
2 1 (0.271%) ServiceCenter
2 1 (0.271%) SCCM
Vendors
1 81 (21.95%) Microsoft
2 76 (20.60%) Citrix
3 33 (8.943%) Remedy
4 19 (5.149%) Apple
5 17 (4.607%) Lotus
6 14 (3.794%) VMware
7 10 (2.710%) HP
8 9 (2.439%) Avaya
9 6 (1.626%) Novell
9 6 (1.626%) Bloomberg
10 5 (1.355%) Reuters
10 5 (1.355%) SAP
10 5 (1.355%) IBM
11 4 (1.084%) Yahoo!
11 4 (1.084%) LANDesk
11 4 (1.084%) Murex
11 4 (1.084%) Cisco
11 4 (1.084%) Dell
11 4 (1.084%) BMC
11 4 (1.084%) Oracle
Service Desk Analyst
London
The successful Service Desk Analyst will provide remote first line support to a large user base, working to SLAs and providing good customer service as well as resolving...
Harvey Nash plc
Rate: £17 per hour
Posted: 16 May 2013
DV Cleared Service Desk Analyst (1st Line Support)
City of London
Service Desk Analyst (1st Line Support) **Capita Resourcing are the Managed Service Provider for various Central Government Clients which require the Highest level of UK Security Clearance** My...
Capita Resourcing Ltd
Rate: £150 - £250 per annum
Posted: 4 May 2013
Service Desk Analyst, 3 month contract with view to going perm
London
Helpdesk Analyst - ITIL Service Desk Analyst - ITIL accredited Major retail organisation has an opportunity for a number of skilled and experienced Technical Service/Helpdesk Analysts. For this requirement...
DP Connect Ltd
Rate: £15 - £18 per hour
Posted: 30 April 2013
Service Desk Analyst/2nd Line Support - IT Support / Legal / IT
City, London
Strong experience with the Microsoft Windows platform including Windows XP and Windows 7... MS Office 2002 - 2010 suites... Knowledge of User Administration via Active Directory... In order to...
ComputAppoint
Rate: £195 per day
Posted: 17 May 2013
SERVICE DESK ANALYST-Consumer Services Organisation-London-£175
City, London
We currently have 2 contract positions for SERVICE DESK ANALYSTS or HELPDESK ANALYSTS with 1st and 2nd line phone based support experience. THE ROLE: As SERVICE DESK ANALYST...
Randstad Technologies
Rate: £150 - £175 per day
Posted: 15 May 2013
Service Desk Analyst - 2nd Line
London
2nd Line Helpdesk / Service Desk Analyst / ICT Support Analyst / Helpdesk Support Staff - CONTRACT Required for major and highly established employer in the Regents Park, NW1 London.You will...
IQ Resourcing
Rate: £200 - £250 per day
Posted: 4 May 2013
Service Desk Analyst
London
Helpdesk / ICT Support Analyst / Helpdesk Support Staff - CONTRACT Required for major and highly established employer in the Regents Park, NW1 London.You will have past and proven skills...
IQ Resourcing
Rate: £200 per day
Posted: 24 April 2013
Service Desk Analyst
City of London
Apple Mac.My private sector Leading Media/Advertising Agency are on the lookout for three Service Desk Analyst to join their growing team to provide IT Support to...
Mint
Rate: £10 - £16 per hour
Posted: 25 April 2013
Legal Service Desk Analyst / Support Analyst / Desktop Analyst
City, London
It will be essential that you will have good experience of all MS Office 2003/2010 applications especially Word (MOS qualifications would be ideal). You will also have...
DGH Recruitment Ltd
Rate: £20 - £24 per hour
Posted: 16 May 2013
Senior Service Transition Analyst (ITIL)
South West London
A leading blue chip employer based in South West London (SW1) have a 6 month contract for a Senior Service Transition Analyst for service release/change/project/License...
Advantage Resourcing
Salary: £397 per day
Posted: 15 May 2013
Service desk Analyst / Helpdesk / 1st Line
London
Skills required for Servicedesk Analyst are: - Knowledge of Dealing Room infrastructure environment - In-depth knowledge of PC hardware peripherals and Lotus Notes - Knowledge of MS Office suite and...
Coal IT Services
Rate: Up to £160 per day
Posted: 17 May 2013
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Last Updated Tuesday 21 May 2013
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