The first table below looks at the demand for the Service Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Analyst
Rank 187 217 251
Rank change year-on-year
+30 +34
Contract jobs requiring a Service Analyst 273 174 177
As % of all contract IT jobs located in London 1.10% 0.79% 0.63%
As % of the Job Titles category 1.19% 0.85% 0.68%
Number of daily rates quoted 165 74 60
Average daily rate £200 £204 £182
Average daily rate % change year-on-year
-1.96% +12.08%
90% offered a daily rate of more than £113 £110 £110
10% offered a daily rate of more than £401 £399 £378
UK excluding London average daily rate £120 £120 £138
% change year-on-year
- -12.72%
Number of hourly rates quoted 34 42 58
Average hourly rate £14.04 £16.00 £16.56
Average hourly rate % change year-on-year
-12.25% -3.35%
90% offered a hourly rate of more than £11.70 £13.50 £12.35
10% offered a hourly rate of more than £19.00 £20.00 £22.50
UK excluding London average hourly rate £13.50 £12.00 £13.00
% change year-on-year
+12.50% -7.69%
Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22912 20394 25944
As % of all contract IT jobs located in London 92.57% 92.78% 92.61%
Number of daily rates quoted 15867 13832 16673
Average daily rate £425 £448 £448
Average daily rate % change year-on-year
-5.02% -
90% offered a daily rate of more than £263 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 416 421 581
Average hourly rate £17.50 £19.00 £20.00
Average hourly rate % change year-on-year
-7.89% -5.00%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £41.00 £45.00 £40.00
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
Service Analyst
England

Service Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in London

Service Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the London region.

Service Analyst Daily Rate Trend in London

Service Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 16 April 2014.

Service Analyst Daily Rate Histogram in London

Service Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the London region.

Service Analyst Hourly Rate Trend in London

Service Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the London region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London +41 95 £190 -1.29% 16
Croydon -2 8 £157 - 1
Canary Wharf +21 1 £363 +107.14%
Chiswick - - - -
Barnet - - - -
Beckenham - - - -
Bromley - - - -
Hounslow - - - -
Ilford - - - -
Kingston Upon Thames - - - -
Surbiton - - - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in London

For the 6 months to 16 April 2014, IT contractor jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 295 (60.82%) ITIL
2 239 (49.28%) Windows
3 181 (37.32%) MS Office
4 178 (36.70%) Active Directory
5 141 (29.07%) Windows XP
6 134 (27.63%) Blackberry
7 127 (26.19%) Microsoft
8 122 (25.15%) Windows 7
9 119 (24.54%) Service Management
9 119 (24.54%) Finance
10 110 (22.68%) MS Excel
11 99 (20.41%) Citrix
12 83 (17.11%) Legal
13 75 (15.46%) Service Delivery
14 72 (14.85%) ITIL Certification
15 70 (14.43%) Law
16 66 (13.61%) Blackberry Enterprise Server
17 55 (11.34%) Banking
18 54 (11.13%) SLA
19 49 (10.10%) Document Management
20 46 (9.48%) Handset
20 46 (9.48%) Incident Management
21 45 (9.28%) MS Exchange
22 32 (6.60%) Remedy
23 30 (6.19%) Problem Management
23 30 (6.19%) ITIL V3
24 28 (5.77%) VMware
25 27 (5.57%) Degree
25 27 (5.57%) Management Information System
26 26 (5.36%) Project Management

Service Analyst
Top Related IT Skills in London by Category

For the 6 months to 16 April 2014, IT contractor jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 66 (13.61%) Blackberry Enterprise Server
2 45 (9.28%) MS Exchange
3 22 (4.54%) Exchange Server 2010
4 20 (4.12%) IBM Notes
5 16 (3.30%) SharePoint
6 7 (1.44%) CICS
6 7 (1.44%) WebSphere Application Server
6 7 (1.44%) IIS
6 7 (1.44%) WebSphere
6 7 (1.44%) WorkSite
7 6 (1.24%) Tomcat
8 5 (1.03%) Exchange Server 2003
9 3 (0.62%) GroupWise
10 2 (0.41%) LiveLink
10 2 (0.41%) SharePoint 2010
10 2 (0.41%) Lync
11 1 (0.21%) Documentum
11 1 (0.21%) Exchange Server 2007
11 1 (0.21%) SharePoint Server
Applications
1 181 (37.32%) MS Office
2 110 (22.68%) MS Excel
3 19 (3.92%) MS PowerPoint
4 3 (0.62%) MS Visio
5 1 (0.21%) Spreadsheet
5 1 (0.21%) MS Project
Business Applications
1 6 (1.24%) assyst
2 3 (0.62%) Cerner Millennium
2 3 (0.62%) Remedy ITSM
3 2 (0.41%) SAP CRM
3 2 (0.41%) SAP ERP
4 1 (0.21%) Agresso
Cloud Services
1 3 (0.62%) Office 365
2 1 (0.21%) SaaS
Communications & Networking
1 22 (4.54%) Internet
1 22 (4.54%) TCP/IP
2 19 (3.92%) VPN
3 16 (3.30%) LAN
3 16 (3.30%) WAN
4 13 (2.68%) IP Telephony
5 11 (2.27%) DNS
5 11 (2.27%) Wireless
6 10 (2.06%) VoIP
7 4 (0.82%) Network Security
8 3 (0.62%) Intranet
8 3 (0.62%) 3G
8 3 (0.62%) Broadband
8 3 (0.62%) HTTP
8 3 (0.62%) Cisco IOS
9 2 (0.41%) DHCP
9 2 (0.41%) ADSL
10 1 (0.21%) SSL
10 1 (0.21%) ATM
10 1 (0.21%) FTP
Database & Business Intelligence
1 7 (1.44%) Relational Database
2 4 (0.82%) BusinessObjects XI
2 4 (0.82%) Data Warehouse
3 3 (0.62%) MS Access
4 2 (0.41%) Oracle OWB
4 2 (0.41%) CorVu
4 2 (0.41%) SQL Server Integration Services
4 2 (0.41%) SAP BW
4 2 (0.41%) Oracle ODI
5 1 (0.21%) EDMS
5 1 (0.21%) SQL Server
5 1 (0.21%) Crystal Reports
5 1 (0.21%) SQL Server Reporting Services
Development Applications
1 1 (0.21%) Dreamweaver
General
1 119 (24.54%) Finance
2 83 (17.11%) Legal
3 70 (14.43%) Law
4 55 (11.34%) Banking
5 11 (2.27%) Advertising
6 10 (2.06%) Investment Banking
7 9 (1.86%) Retail
8 8 (1.65%) Financial Institution
9 7 (1.44%) French Language
10 4 (0.82%) Italian Language
10 4 (0.82%) Back Office
11 3 (0.62%) Local Government
12 2 (0.41%) Telecoms
12 2 (0.41%) Spanish Language
13 1 (0.21%) Pharmaceutical
13 1 (0.21%) Japanese Language
13 1 (0.21%) Russian Language
13 1 (0.21%) German Language
13 1 (0.21%) Electronics
13 1 (0.21%) Publishing
Libraries, Frameworks & Software Standards
1 6 (1.24%) Web Services
2 2 (0.41%) HTML
2 2 (0.41%) COM
3 1 (0.21%) CSS
3 1 (0.21%) .NET
Miscellaneous
1 134 (27.63%) Blackberry
2 46 (9.48%) Handset
3 27 (5.57%) Management Information System
4 18 (3.71%) iPhone
5 17 (3.51%) NHS
6 6 (1.24%) Client/Server
6 6 (1.24%) Hedge funds
7 5 (1.03%) Data Protection Act
7 5 (1.03%) Statistics
8 4 (0.82%) Mathematics
9 3 (0.62%) Video Conferencing
9 3 (0.62%) Smartcard
9 3 (0.62%) Freedom of Information Act
9 3 (0.62%) Freedom of Information
10 2 (0.41%) CMDB
10 2 (0.41%) EPoS
10 2 (0.41%) Mainframe
10 2 (0.41%) Mobile Computing
10 2 (0.41%) Digital Media
10 2 (0.41%) iPad
Operating Systems
1 239 (49.28%) Windows
2 141 (29.07%) Windows XP
3 122 (25.15%) Windows 7
4 21 (4.33%) Windows Server 2008
5 18 (3.71%) Android
5 18 (3.71%) Apple iOS
6 14 (2.89%) Windows Server 2003
7 13 (2.68%) Windows Vista
8 11 (2.27%) UNIX
9 9 (1.86%) Windows Mobile
10 7 (1.44%) Solaris
11 5 (1.03%) Linux
12 4 (0.82%) Mac OS X
12 4 (0.82%) Windows 8
13 2 (0.41%) VME
13 2 (0.41%) Mac OS
14 1 (0.21%) Windows 2000 Server
14 1 (0.21%) Windows Server 2012
14 1 (0.21%) Windows NT
Processes & Methodologies
1 295 (60.82%) ITIL
2 119 (24.54%) Service Management
3 75 (15.46%) Service Delivery
4 49 (10.10%) Document Management
5 46 (9.48%) Incident Management
6 30 (6.19%) Problem Management
6 30 (6.19%) ITIL V3
7 26 (5.36%) Project Management
7 26 (5.36%) PRINCE2
8 21 (4.33%) Continuous Improvement
9 20 (4.12%) Change Management
10 18 (3.71%) ITSM
10 18 (3.71%) Disaster Recovery
11 14 (2.89%) Stakeholder Management
12 11 (2.27%) BCP
13 10 (2.06%) Asset Management
13 10 (2.06%) ERP
14 9 (1.86%) Risk Management
14 9 (1.86%) Business Continuity
15 8 (1.65%) Information Security
Programming Languages
1 9 (1.86%) SQL
2 7 (1.44%) Bash Shell
2 7 (1.44%) Korn
3 2 (0.41%) C
3 2 (0.41%) PHP
3 2 (0.41%) PowerShell
4 1 (0.21%) JavaScript
4 1 (0.21%) Ruby
Qualifications
1 72 (14.85%) ITIL Certification
2 27 (5.57%) Degree
3 23 (4.74%) MCP
4 19 (3.92%) Microsoft Certification
5 16 (3.30%) Security Cleared
6 12 (2.47%) MCSE
7 10 (2.06%) MCDST
8 8 (1.65%) MOS
8 8 (1.65%) DV Cleared
9 6 (1.24%) A+ Certification
10 4 (0.82%) SC Cleared
11 2 (0.41%) CCA
11 2 (0.41%) Citrix Certification
11 2 (0.41%) HND
12 1 (0.21%) MCSA
12 1 (0.21%) HNC
12 1 (0.21%) Cisco Certification
12 1 (0.21%) CCNA
12 1 (0.21%) MCTS
12 1 (0.21%) MCITP
Quality Assurance & Compliance
1 54 (11.13%) SLA
2 1 (0.21%) QA
System Software
1 178 (36.70%) Active Directory
2 18 (3.71%) VMware Infrastructure
3 7 (1.44%) XenApp
4 5 (1.03%) XenDesktop
5 1 (0.21%) vSphere
5 1 (0.21%) VMware Server
Systems Management
1 9 (1.86%) SCCM
2 6 (1.24%) MIMEsweeper
3 4 (0.82%) Systems Management Server (SMS)
4 3 (0.62%) ZENworks
5 2 (0.41%) NetBackup
5 2 (0.41%) Backup Exec
5 2 (0.41%) SCOM
5 2 (0.41%) ARCserve
5 2 (0.41%) HP Data Protector
6 1 (0.21%) DameWare
Vendors
1 127 (26.19%) Microsoft
2 99 (20.41%) Citrix
3 32 (6.60%) Remedy
4 28 (5.77%) VMware
5 23 (4.74%) Cisco
5 23 (4.74%) Apple
6 20 (4.12%) Lotus
7 16 (3.30%) HP
8 15 (3.09%) ServiceNow
9 12 (2.47%) SAP
10 9 (1.86%) IBM
11 8 (1.65%) McAfee
12 5 (1.03%) Novell
13 4 (0.82%) Oracle
13 4 (0.82%) Cerner
13 4 (0.82%) Dell
13 4 (0.82%) Reuters
13 4 (0.82%) Bloomberg
14 3 (0.62%) Sophos
14 3 (0.62%) BMC
Chessington, Surrey
Coal IT Services
Rate: Up to £120 per day
Posted: 16 hours ago
London
TEKsystems
Rate: £250 - £275 per day
Posted: Yesterday
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Rate: £200 - £300 per day
Posted: Yesterday
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Informatiq Consulting
Rate: £200 - £300 per day
Posted: Yesterday
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Rate: negotiable
Posted: Yesterday
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Rate: £250 - £300 per day
Posted: Yesterday
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Rate: £190 per day
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Rate: £435 per day
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Rate: £100 - £110 per day
Posted: 4 days ago
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Rate: £300 - £450 per day
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Rate: £12 per hour + Opportunity for permanent employment
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