The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 220 196 160
Rank change year-on-year
-24 -36
Contract jobs requiring a Service Analyst 213 249 276
As % of all contract IT jobs located in London 0.94% 1.05% 1.32%
As % of the Job Titles category 1.02% 1.12% 1.42%
Number of daily rates quoted 120 136 135
Average daily rate
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of your Daily Rate
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£180 £204 £263
Average daily rate % change year-on-year
-11.76% -22.28%
90% offered a daily rate of more than £120 £118 £110
10% offered a daily rate of more than £400 £400 £408
UK excluding London average daily rate £130 £110 £120
% change year-on-year
+18.18% -8.33%
Number of hourly rates quoted 49 47 70
Average hourly rate £13.50 £16.00 £16.03
Average hourly rate % change year-on-year
-15.62% -0.15%
90% offered a hourly rate of more than £11.00 £11.00 £12.50
10% offered a hourly rate of more than £20.00 £17.50 £22.00
UK excluding London average hourly rate £12.40 £12.50 £12.50
% change year-on-year
-0.80% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20837 22139 19495
As % of all contract IT jobs located in London 92.25% 93.04% 93.26%
Number of daily rates quoted 14957 15233 13034
Average daily rate £435 £438 £425
Average daily rate % change year-on-year
-0.57% +2.94%
90% offered a daily rate of more than £263 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 392 386 540
Average hourly rate £17.00 £19.50 £20.00
Average hourly rate % change year-on-year
-12.82% -2.50%
90% offered a hourly rate of more than £11.59 £12.50 £12.50
10% offered a hourly rate of more than £34.70 £40.00 £43.48
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in London

Service Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the London region.

Service Analyst Daily Rate Trend in London

Service Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 29 December 2014.

Service Analyst Daily Rate Histogram in London

Service Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the London region.

Service Analyst Hourly Rate Trend in London

Service Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the London region over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -10 56 £190 -15.66% 11
Uxbridge +10 10 - -
Croydon +4 4 £285 +147.82% 1
Chessington - 2 £150 -
Harrow - - - -
Stanmore - - - -
Surbiton - - - -
Twickenham - - - -
West Drayton - - - -
Docklands, London - - - -
Wimbledon - - - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in London

For the 6 months to 29 December 2014, IT contractor jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 278 (57.68%) Windows
2 233 (48.34%) ITIL
3 222 (46.06%) Active Directory
4 183 (37.97%) MS Office
5 167 (34.65%) Microsoft
6 165 (34.23%) Windows 7
7 105 (21.78%) Windows XP
8 100 (20.75%) Service Management
9 99 (20.54%) MS Excel
10 98 (20.33%) Finance
11 93 (19.29%) Citrix
12 90 (18.67%) Blackberry
13 65 (13.49%) SLA
14 55 (11.41%) Service Delivery
14 55 (11.41%) Legal
15 51 (10.58%) MS Exchange
16 47 (9.75%) Law
16 47 (9.75%) Banking
17 46 (9.54%) Incident Management
18 44 (9.13%) Blackberry Enterprise Server
19 40 (8.30%) ITSM
20 39 (8.09%) Analytical Skills
21 38 (7.88%) Remedy
22 35 (7.26%) VPN
23 33 (6.85%) Degree
24 32 (6.64%) Change Management
25 30 (6.22%) Problem Management
26 29 (6.02%) MS PowerPoint
27 27 (5.60%) Android
28 26 (5.39%) ITIL Certification

Service Analyst
Top Related IT Skills in London by Category

For the 6 months to 29 December 2014, IT contractor jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (10.58%) MS Exchange
2 44 (9.13%) Blackberry Enterprise Server
3 19 (3.94%) SharePoint
4 17 (3.53%) WorkSite
4 17 (3.53%) IBM Notes
5 15 (3.11%) Exchange Server 2010
6 10 (2.07%) Lync
7 3 (0.62%) Exchange Server 2007
7 3 (0.62%) Exchange Server 2003
8 2 (0.41%) CMS
9 1 (0.21%) IIS
Applications
1 183 (37.97%) MS Office
2 99 (20.54%) MS Excel
3 29 (6.02%) MS PowerPoint
4 15 (3.11%) MS Visio
5 3 (0.62%) Spreadsheet
6 1 (0.21%) AutoCAD
Business Applications
1 14 (2.90%) Remedy ITSM
2 7 (1.45%) assyst
3 2 (0.41%) Oracle EBS
3 2 (0.41%) Oracle General Ledger
3 2 (0.41%) Oracle EBS R12
4 1 (0.21%) Oracle iProcurement
4 1 (0.21%) Oracle Payables
4 1 (0.21%) Oracle Procure-to-Pay
4 1 (0.21%) Oracle Internet Expenses
4 1 (0.21%) Oracle Financials
Cloud Services
1 13 (2.70%) Google Apps
2 2 (0.41%) Office 365
Communications & Networking
1 35 (7.26%) VPN
2 15 (3.11%) TCP/IP
3 13 (2.70%) LAN
4 11 (2.28%) Wireless
5 10 (2.07%) Wi-Fi
6 7 (1.45%) Internet
7 6 (1.24%) VoIP
7 6 (1.24%) WAN
8 5 (1.04%) IP Telephony
9 4 (0.83%) Cisco IPT
9 4 (0.83%) SAN
10 2 (0.41%) MPLS
10 2 (0.41%) VLAN
10 2 (0.41%) PBX
10 2 (0.41%) DNS
10 2 (0.41%) HTTP
11 1 (0.21%) ADSL
11 1 (0.21%) DHCP
Database & Business Intelligence
1 4 (0.83%) SQL Server
2 2 (0.41%) MS Access
2 2 (0.41%) Oracle BI EE
2 2 (0.41%) BusinessObjects
2 2 (0.41%) SAP BW
3 1 (0.21%) EDMS
3 1 (0.21%) SQL Server Reporting Services
3 1 (0.21%) Data Mining
Development Applications
1 4 (0.83%) Team Foundation Server
2 1 (0.21%) Toad
General
1 98 (20.33%) Finance
2 55 (11.41%) Legal
3 47 (9.75%) Law
3 47 (9.75%) Banking
4 21 (4.36%) Investment Banking
5 18 (3.73%) Retail
6 9 (1.87%) Financial Institution
7 8 (1.66%) French Language
8 6 (1.24%) Front Office
9 5 (1.04%) Back Office
9 5 (1.04%) Russian Language
10 4 (0.83%) German Language
10 4 (0.83%) Games
11 2 (0.41%) Telecoms
11 2 (0.41%) Advertising
11 2 (0.41%) Publishing
11 2 (0.41%) Spanish Language
12 1 (0.21%) Japanese Language
12 1 (0.21%) Pharmaceutical
12 1 (0.21%) Local Government
Libraries, Frameworks & Software Standards
1 2 (0.41%) SOAP
1 2 (0.41%) SAP MI
1 2 (0.41%) LINQ
Miscellaneous
1 90 (18.67%) Blackberry
2 39 (8.09%) Analytical Skills
3 21 (4.36%) NHS
4 19 (3.94%) Management Information System
5 16 (3.32%) Handset
6 14 (2.90%) Video Conferencing
6 14 (2.90%) iPhone
7 11 (2.28%) iPad
8 10 (2.07%) Hedge funds
8 10 (2.07%) Statistics
8 10 (2.07%) Mathematics
9 9 (1.87%) Mainframe
10 6 (1.24%) Thin Client
10 6 (1.24%) Fat Client
10 6 (1.24%) Smartphone
11 5 (1.04%) Client/Server
11 5 (1.04%) SWIFT
12 4 (0.83%) Digital Media
12 4 (0.83%) User Experience
13 3 (0.62%) Mobile App
Operating Systems
1 278 (57.68%) Windows
2 165 (34.23%) Windows 7
3 105 (21.78%) Windows XP
4 27 (5.60%) Android
5 23 (4.77%) Apple iOS
6 21 (4.36%) Windows Server 2008
7 16 (3.32%) Windows 8
8 13 (2.70%) Windows Vista
9 12 (2.49%) Windows Server 2003
10 11 (2.28%) Mac OS
11 10 (2.07%) UNIX
12 7 (1.45%) Windows Mobile
13 6 (1.24%) Windows Server 2012
14 4 (0.83%) Mac OS X
15 1 (0.21%) Linux
Processes & Methodologies
1 233 (48.34%) ITIL
2 100 (20.75%) Service Management
3 55 (11.41%) Service Delivery
4 46 (9.54%) Incident Management
5 40 (8.30%) ITSM
6 32 (6.64%) Change Management
7 30 (6.22%) Problem Management
8 20 (4.15%) PRINCE2
9 19 (3.94%) Project Management
10 18 (3.73%) Release Management
10 18 (3.73%) ITIL V3
11 16 (3.32%) Stakeholder Management
12 13 (2.70%) Document Management
13 11 (2.28%) Business Analysis
13 11 (2.28%) Performance Management
13 11 (2.28%) E-Commerce
14 9 (1.87%) Asset Management
15 8 (1.66%) Agile Software Development
16 7 (1.45%) Data Analysis
16 7 (1.45%) Investment Management
Programming Languages
1 9 (1.87%) SQL
2 2 (0.41%) VB
3 1 (0.21%) PowerShell
3 1 (0.21%) Perl
Qualifications
1 33 (6.85%) Degree
2 26 (5.39%) ITIL Certification
3 25 (5.19%) ITIL Foundation Certificate
4 21 (4.36%) Security Cleared
4 21 (4.36%) MOS
5 18 (3.73%) Microsoft Certification
6 12 (2.49%) SC Cleared
7 11 (2.28%) MCP
8 10 (2.07%) MCSE
9 9 (1.87%) A+ Certification
10 4 (0.83%) MCSA
11 2 (0.41%) PRINCE2 Certification
11 2 (0.41%) MCDST
12 1 (0.21%) MCITP
12 1 (0.21%) DV Cleared
12 1 (0.21%) VMware Certified Professional (VCP)
12 1 (0.21%) HND
Quality Assurance & Compliance
1 65 (13.49%) SLA
2 5 (1.04%) Sarbanes-Oxley
2 5 (1.04%) Dodd-Frank
System Software
1 222 (46.06%) Active Directory
2 13 (2.70%) Terminal Server
3 6 (1.24%) VMware Infrastructure
4 4 (0.83%) XenApp
5 2 (0.41%) Hyper-V
6 1 (0.21%) vSphere
6 1 (0.21%) Terminal Services
6 1 (0.21%) VMware ESX
Systems Management
1 22 (4.56%) SCCM
2 4 (0.83%) DameWare
3 3 (0.62%) Casper Suite
3 3 (0.62%) Systems Management Server (SMS)
3 3 (0.62%) ZENworks
4 2 (0.41%) SCOM
4 2 (0.41%) HP SiteScope
4 2 (0.41%) XenMobile
5 1 (0.21%) MAILsweeper
5 1 (0.21%) CiscoWorks
5 1 (0.21%) Tivoli
5 1 (0.21%) Tivoli Storage Manager
Vendors
1 167 (34.65%) Microsoft
2 93 (19.29%) Citrix
3 38 (7.88%) Remedy
4 19 (3.94%) VMware
5 17 (3.53%) Lotus
6 16 (3.32%) Google
7 15 (3.11%) ServiceNow
8 13 (2.70%) Interwoven
9 12 (2.49%) Cisco
10 11 (2.28%) AppSense
11 10 (2.07%) Altiris
11 10 (2.07%) LANDesk
11 10 (2.07%) HP
12 8 (1.66%) BMC
13 7 (1.45%) Oracle
13 7 (1.45%) Wyse
14 6 (1.24%) Open Text
14 6 (1.24%) Dell
14 6 (1.24%) SAP
15 5 (1.04%) Bloomberg
London
Lorien Resourcing
Rate: £150 - £180 per day
Posted: 6 days ago
Central London / West End
@ITS
Rate: From £375 to £400 per day
Posted: 6 days ago
London
Herbert Smith Freehills LLP
Rate: Competitive
Posted: 11 days ago
City of London
Quantica Technology - London
Rate: £170 - £200 per day
Posted: 19 days ago
City of London
Interquest - IQ ESM
Rate: £120 per day
Posted: 27 days ago