The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Service Analyst
Rank 187 180 169
Rank change year-on-year
-7 -11
Contract jobs requiring a Service Analyst 270 288 273
As % of all contract IT jobs located in London 1.13% 1.15% 1.22%
As % of the Job Titles category 1.23% 1.24% 1.31%
Number of daily rates quoted 138 155 134
Average daily rate
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of your Daily Rate
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£191 £204 £225
Average daily rate % change year-on-year
-6.37% -9.33%
90% offered a daily rate of more than £138 £123 £113
10% offered a daily rate of more than £325 £400 £386
UK excluding London average daily rate £134 £113 £120
% change year-on-year
+18.66% -6.25%
Number of hourly rates quoted 65 57 67
Average hourly rate £14.00 £16.50 £14.50
Average hourly rate % change year-on-year
-15.15% +13.79%
90% offered a hourly rate of more than £11.50 £11.00 £12.50
10% offered a hourly rate of more than £20.00 £19.50 £22.70
UK excluding London average hourly rate £12.50 £12.50 £14.00
% change year-on-year
- -10.71%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22031 23293 20842
As % of all contract IT jobs located in London 92.18% 93.24% 92.99%
Number of daily rates quoted 15796 16084 13908
Average daily rate £425 £430 £425
Average daily rate % change year-on-year
-1.16% +1.17%
90% offered a daily rate of more than £263 £275 £263
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 439 386 507
Average hourly rate £17.00 £18.00 £19.50
Average hourly rate % change year-on-year
-5.55% -7.69%
90% offered a hourly rate of more than £11.50 £12.50 £12.42
10% offered a hourly rate of more than £37.50 £40.00 £46.50
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

Service Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in London

Service Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the London region.

Service Analyst Daily Rate Trend in London

Service Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 21 November 2014.

Service Analyst Daily Rate Histogram in London

Service Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the London region.

Service Analyst Hourly Rate Trend in London

Service Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 21 November 2014.

Service Analyst Hourly Rate Histogram in London

Service Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the London region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -8 70 £210 +2.56% 13
Uxbridge +8 16 - -
Chessington - 5 £150 -
Croydon -7 3 £223 +58.92% 1
Wembley - 2 £150 -
Hammersmith - - - -
Wimbledon - - - -
Harrow - - - -
Stanmore - - - -
Surbiton - - - -
Twickenham - - - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in London

For the 6 months to 21 November 2014, IT contractor jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 284 (56.91%) Windows
2 240 (48.10%) ITIL
3 226 (45.29%) Active Directory
4 182 (36.47%) Microsoft
5 181 (36.27%) MS Office
6 172 (34.47%) Windows 7
7 117 (23.45%) Windows XP
8 102 (20.44%) MS Excel
9 98 (19.64%) Citrix
10 97 (19.44%) Service Management
11 91 (18.24%) Finance
12 90 (18.04%) Blackberry
13 67 (13.43%) Legal
14 60 (12.02%) Law
15 53 (10.62%) SLA
16 52 (10.42%) MS Exchange
17 50 (10.02%) Banking
18 49 (9.82%) Service Delivery
19 46 (9.22%) Analytical Skills
20 43 (8.62%) Incident Management
21 42 (8.42%) Blackberry Enterprise Server
22 39 (7.82%) ITSM
23 35 (7.01%) Remedy
23 35 (7.01%) Degree
24 32 (6.41%) MS PowerPoint
25 30 (6.01%) Change Management
26 29 (5.81%) VPN
26 29 (5.81%) ITIL Certification
27 27 (5.41%) IBM Notes
27 27 (5.41%) Lotus

Service Analyst
Top Related IT Skills in London by Category

For the 6 months to 21 November 2014, IT contractor jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 52 (10.42%) MS Exchange
2 42 (8.42%) Blackberry Enterprise Server
3 27 (5.41%) IBM Notes
4 19 (3.81%) WorkSite
5 17 (3.41%) SharePoint
6 13 (2.61%) Exchange Server 2010
7 4 (0.80%) Lync
8 3 (0.60%) Exchange Server 2003
8 3 (0.60%) Exchange Server 2007
9 2 (0.40%) IIS
9 2 (0.40%) CMS
10 1 (0.20%) Lotus Domino
10 1 (0.20%) Apache
10 1 (0.20%) Tomcat
10 1 (0.20%) Liferay
10 1 (0.20%) Adobe CQ
Applications
1 181 (36.27%) MS Office
2 102 (20.44%) MS Excel
3 32 (6.41%) MS PowerPoint
4 14 (2.81%) MS Visio
5 2 (0.40%) Spreadsheet
Business Applications
1 13 (2.61%) Remedy ITSM
2 5 (1.00%) assyst
3 2 (0.40%) Oracle EBS
3 2 (0.40%) Oracle General Ledger
3 2 (0.40%) Oracle EBS R12
4 1 (0.20%) Oracle iProcurement
4 1 (0.20%) Oracle Payables
4 1 (0.20%) Oracle Procure-to-Pay
4 1 (0.20%) Oracle Internet Expenses
4 1 (0.20%) Oracle Financials
Cloud Services
1 13 (2.61%) Google Apps
2 10 (2.00%) Office 365
3 1 (0.20%) Force.com
3 1 (0.20%) Amazon EC2
3 1 (0.20%) Amazon S3
3 1 (0.20%) Amazon AWS
Communications & Networking
1 29 (5.81%) VPN
2 22 (4.41%) TCP/IP
3 9 (1.80%) LAN
3 9 (1.80%) Wi-Fi
4 8 (1.60%) WAN
5 7 (1.40%) Internet
5 7 (1.40%) Wireless
5 7 (1.40%) VoIP
6 4 (0.80%) DNS
6 4 (0.80%) MPLS
7 2 (0.40%) SAN
7 2 (0.40%) PBX
7 2 (0.40%) Cisco IOS
8 1 (0.20%) ADSL
8 1 (0.20%) Intranet
8 1 (0.20%) Firewall
8 1 (0.20%) DHCP
8 1 (0.20%) HTTP
8 1 (0.20%) IP Telephony
8 1 (0.20%) VLAN
Database & Business Intelligence
1 5 (1.00%) SQL Server
2 4 (0.80%) SQL Server Reporting Services
3 2 (0.40%) Oracle BI EE
3 2 (0.40%) BusinessObjects
3 2 (0.40%) SAP BW
3 2 (0.40%) MS Access
4 1 (0.20%) Data Mining
4 1 (0.20%) Oracle Reports
4 1 (0.20%) EDMS
4 1 (0.20%) MySQL
Development Applications
1 2 (0.40%) Team Foundation Server
2 1 (0.20%) Toad
General
1 91 (18.24%) Finance
2 67 (13.43%) Legal
3 60 (12.02%) Law
4 50 (10.02%) Banking
5 24 (4.81%) Retail
6 20 (4.01%) Investment Banking
7 9 (1.80%) French Language
8 7 (1.40%) Financial Institution
8 7 (1.40%) Front Office
9 6 (1.20%) Back Office
10 4 (0.80%) Telecoms
10 4 (0.80%) Games
11 2 (0.40%) German Language
11 2 (0.40%) Advertising
11 2 (0.40%) Russian Language
11 2 (0.40%) Spanish Language
11 2 (0.40%) Billing
12 1 (0.20%) Publishing
12 1 (0.20%) Japanese Language
12 1 (0.20%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (0.40%) SAP MI
1 2 (0.40%) LINQ
2 1 (0.20%) SOAP
Miscellaneous
1 90 (18.04%) Blackberry
2 46 (9.22%) Analytical Skills
3 24 (4.81%) NHS
4 17 (3.41%) Management Information System
5 15 (3.01%) Handset
6 14 (2.81%) iPhone
7 11 (2.20%) iPad
7 11 (2.20%) Mainframe
8 10 (2.00%) Statistics
8 10 (2.00%) Mathematics
8 10 (2.00%) Video Conferencing
9 8 (1.60%) Hedge funds
9 8 (1.60%) Client/Server
10 7 (1.40%) SWIFT
11 5 (1.00%) Thin Client
11 5 (1.00%) Fat Client
11 5 (1.00%) Smartphone
12 4 (0.80%) Digital Media
12 4 (0.80%) Mobile Computing
13 3 (0.60%) User Experience
Operating Systems
1 284 (56.91%) Windows
2 172 (34.47%) Windows 7
3 117 (23.45%) Windows XP
4 26 (5.21%) Android
5 22 (4.41%) Windows Server 2008
6 20 (4.01%) Apple iOS
6 20 (4.01%) Windows 8
7 16 (3.21%) Windows Server 2003
8 15 (3.01%) UNIX
9 13 (2.61%) Windows Vista
10 9 (1.80%) Mac OS
11 5 (1.00%) Windows Mobile
12 4 (0.80%) Windows Server 2012
13 2 (0.40%) Mac OS X
13 2 (0.40%) Linux
Processes & Methodologies
1 240 (48.10%) ITIL
2 97 (19.44%) Service Management
3 49 (9.82%) Service Delivery
4 43 (8.62%) Incident Management
5 39 (7.82%) ITSM
6 30 (6.01%) Change Management
7 27 (5.41%) Problem Management
8 22 (4.41%) Project Management
9 20 (4.01%) Document Management
9 20 (4.01%) PRINCE2
10 19 (3.81%) ITIL V3
11 15 (3.01%) Stakeholder Management
12 14 (2.81%) Release Management
13 12 (2.40%) Time Management
14 11 (2.20%) Performance Management
14 11 (2.20%) E-Commerce
15 10 (2.00%) Business Analysis
16 8 (1.60%) Asset Management
17 7 (1.40%) Cash Management
17 7 (1.40%) Continuous Improvement
Programming Languages
1 9 (1.80%) SQL
2 2 (0.40%) C
3 1 (0.20%) Perl
3 1 (0.20%) PowerShell
Qualifications
1 35 (7.01%) Degree
2 29 (5.81%) ITIL Certification
3 25 (5.01%) ITIL Foundation Certificate
4 23 (4.61%) MOS
5 21 (4.21%) MCP
6 20 (4.01%) Security Cleared
7 15 (3.01%) Microsoft Certification
8 12 (2.40%) SC Cleared
9 11 (2.20%) A+ Certification
10 9 (1.80%) MCSE
11 4 (0.80%) MCSA
12 2 (0.40%) PRINCE2 Certification
12 2 (0.40%) MCDST
13 1 (0.20%) MCITP
13 1 (0.20%) DV Cleared
13 1 (0.20%) VMware Certified Professional (VCP)
13 1 (0.20%) HND
Quality Assurance & Compliance
1 53 (10.62%) SLA
System Software
1 226 (45.29%) Active Directory
2 12 (2.40%) Terminal Server
3 6 (1.20%) VMware Infrastructure
4 5 (1.00%) XenApp
5 2 (0.40%) Hyper-V
6 1 (0.20%) vSphere
6 1 (0.20%) Terminal Services
6 1 (0.20%) VMware ESX
Systems Management
1 22 (4.41%) SCCM
2 6 (1.20%) Systems Management Server (SMS)
3 4 (0.80%) DameWare
4 3 (0.60%) ZENworks
4 3 (0.60%) Casper Suite
5 2 (0.40%) SCOM
6 1 (0.20%) HP Data Protector
6 1 (0.20%) HP SiteScope
6 1 (0.20%) XenMobile
6 1 (0.20%) MAILsweeper
6 1 (0.20%) NetBackup
6 1 (0.20%) ARCserve
6 1 (0.20%) CiscoWorks
6 1 (0.20%) Tivoli
6 1 (0.20%) Tivoli Storage Manager
Vendors
1 182 (36.47%) Microsoft
2 98 (19.64%) Citrix
3 35 (7.01%) Remedy
4 27 (5.41%) Lotus
5 17 (3.41%) VMware
6 16 (3.21%) Google
7 15 (3.01%) HP
8 14 (2.81%) ServiceNow
9 13 (2.61%) Interwoven
10 11 (2.20%) AppSense
11 9 (1.80%) BMC
11 9 (1.80%) Oracle
11 9 (1.80%) Cisco
11 9 (1.80%) LANDesk
12 8 (1.60%) Altiris
12 8 (1.60%) Apple
13 7 (1.40%) Wyse
13 7 (1.40%) Dell
14 6 (1.20%) SAP
14 6 (1.20%) Open Text
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Rate: £20 per hour
Posted: 2 days ago
City, London
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Rate: £240 - £260 per day
Posted: 3 days ago
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Posted: 4 days ago
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Rate: £0.00 per annum
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Rate: £15 - £18 per hour
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Rate: £250 per day
Posted: 5 days ago
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Rate: £175 - £182 per day
Posted: 5 days ago
South East London
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Rate: £12 to £14 per hour
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Rate: £180 - 200 per day
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