London Service Analyst Contracts

This section looks at the demand for the Service Analyst role in IT contracts within the London region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 20 August 2008 with a comparison to the same period last year.

Service Analyst
Location Aberdeen Andover Basildon Basingstoke Bath Bedford Bedfordshire Belfast Bellshill Berkshire Birmingham Brentford Bristol Buckinghamshire Camberley Cardiff Chatham Chelmsford Cheshire Chester City of London County Antrim Coventry Crawley Deeside Dorking Douglas Dudley Dunstable Durham East Midlands East of England East Sussex Eastleigh Edinburgh England Epsom Essex Flintshire Folkestone Glasgow Hampshire Harrogate Hartlepool Hastings Havant Hemel Hempstead Herefordshire Hertfordshire High Wycombe Hinckley Isle of Man Kent Leatherhead Leeds Leicester Leicestershire Livingston London Lutterworth Maidenhead Manchester Middlesex Milton Keynes Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Portsmouth Reading Reigate Rickmansworth Romford Rugby Salisbury Scotland Sheffield Shropshire Slough Somerset South East South Wales South West South Yorkshire Southampton Staffordshire Stockton-on-Tees Suffolk Surrey Swindon Telford UK Uxbridge Wales Warrington Warwick Warwickshire West Lothian West Midlands West Sussex West Yorkshire Wiltshire Windsor Wokingham Wolverhampton Yorkshire	3 months to 20 Aug 2008	Same period last year
Rank	226	273
Rank change on same period last year	+47
Matching contract IT job ads	192	223
As % of all UK contract IT job ads sampled	0.253 %	0.222 %
As % of the category below	0.634 %	0.513 %
Daily rates quoted	60	39
Average minimum daily rate	£219	£279
Average daily rate	£229	£293
% change on same period last year	-21.69 %
Average maximum daily rate	£240	£307
UK excluding London average daily rate	£144	£163
% change on same period last year	-11.51 %
Hourly rates quoted	71	52
Average minimum hourly rate	£16.49	£16.42
Average hourly rate	£17.45	£17.26
% change on same period last year	+1.10 %
Average maximum hourly rate	£18.42	£18.11
UK excluding London average hourly rate	£13.41	£12.21
% change on same period last year	+9.87 %
Job Titles London
Matching contract IT job ads	30304	43510
As % of all UK contract IT job ads sampled	39.99 %	43.33 %
Daily rates quoted	12933	16283
Average minimum daily rate	£407	£422
Average daily rate	£437	£451
% change on same period last year	-3.12 %
Average maximum daily rate	£467	£479
UK excluding London average daily rate	£355	£354
% change on same period last year	+0.35 %
Hourly rates quoted	1648	2229
Average minimum hourly rate	£22.96	£24.09
Average hourly rate	£24.58	£25.81
% change on same period last year	-4.76 %
Average maximum hourly rate	£26.20	£27.54
UK excluding London average hourly rate	£23.68	£25.69
% change on same period last year	-7.85 %
Service Analyst England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Analyst across the London region as a proportion of the total demand within the Job Titles category.

Service Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the London region.

Service Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 20 August 2008.

Service Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the London region.

Service Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 20 August 2008.

Service Analyst
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the London region over the 3 months to 20 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
City of London	-3	68	£212	-15.58 %
Uxbridge	-1	9	£218	-
Romford	-	2	-	-
Brentford	-	1	-	-

Service Analyst England

Service Analyst
Top 30 Related IT Skills

For the 6 months to 20 August 2008, IT contractor jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 181 (46.53 %) Windows 2 146 (37.53 %) ITIL 3 110 (28.28 %) Windows XP 4 107 (27.51 %) MS Office 5 97 (24.94 %) Finance 6 86 (22.11 %) Microsoft 7 82 (21.08 %) Active Directory 8 73 (18.77 %) MS Excel 9 72 (18.51 %) Windows 2000 10 64 (16.45 %) Remedy 11 63 (16.20 %) MS Exchange 12 55 (14.14 %) Blackberry 12 55 (14.14 %) Banking 13 49 (12.60 %) Incident Management 14 47 (12.08 %) Lotus

15 45 (11.57 %) Lotus Notes 16 42 (10.80 %) Service Delivery 17 41 (10.54 %) Windows Server 2003 18 40 (10.28 %) Legal 19 37 (9.512 %) Service Management 20 35 (8.997 %) SLA 21 34 (8.740 %) UNIX 22 33 (8.483 %) Law 23 31 (7.969 %) Citrix 24 28 (7.198 %) Investment Banking 25 26 (6.684 %) Microsoft Certification 26 22 (5.656 %) ITIL Certification 27 20 (5.141 %) Interwoven 28 19 (4.884 %) LAN 29 18 (4.627 %) Change Management

Service Analyst
Top Related IT Skills by Category

For the 6 months to 20 August 2008, IT contractor jobs across the London region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 9 (2.314 %) Application Packaging 2 2 (0.514 %) Middleware 2 2 (0.514 %) HTML	Application Platforms 1 63 (16.20 %) MS Exchange 2 45 (11.57 %) Lotus Notes 3 16 (4.113 %) Exchange Server 2003 4 4 (1.028 %) TIBCO EMS 5 3 (0.771 %) SharePoint 5 3 (0.771 %) MQSeries 5 3 (0.771 %) CMS 6 2 (0.514 %) Documentum 6 2 (0.514 %) WebLogic 7 1 (0.257 %) Lotus Domino 7 1 (0.257 %) IIS 7 1 (0.257 %) GroupWise 7 1 (0.257 %) Exchange Server 2000 7 1 (0.257 %) Exchange Server 2007
Applications 1 107 (27.51 %) MS Office 2 73 (18.77 %) MS Excel 3 16 (4.113 %) MS PowerPoint 4 7 (1.799 %) MS Visio 5 1 (0.257 %) Acrobat 5 1 (0.257 %) Spreadsheet	Business Applications 1 4 (1.028 %) Remedy ITSM 2 2 (0.514 %) Remedy AR System 2 2 (0.514 %) assyst
Communications & Networking 1 19 (4.884 %) LAN 2 17 (4.370 %) DNS 3 14 (3.599 %) Internet 4 13 (3.342 %) VPN 5 12 (3.085 %) TCP/IP 5 12 (3.085 %) SMTP 6 9 (2.314 %) WAN 7 5 (1.285 %) Ethernet 7 5 (1.285 %) Wireless 7 5 (1.285 %) Firewall 7 5 (1.285 %) IP Telephony 8 4 (1.028 %) Intranet 9 3 (0.771 %) DHCP 9 3 (0.771 %) Network Security 10 2 (0.514 %) Cisco IPT 10 2 (0.514 %) SNMP 11 1 (0.257 %) SAN 11 1 (0.257 %) SSL 11 1 (0.257 %) VoIP 11 1 (0.257 %) HTTP	Database & Business Intelligence 1 6 (1.542 %) MS Access 2 4 (1.028 %) BusinessObjects 3 3 (0.771 %) Crystal Reports 4 1 (0.257 %) SQL Server
General 1 97 (24.94 %) Finance 2 55 (14.14 %) Banking 3 40 (10.28 %) Legal 4 33 (8.483 %) Law 5 28 (7.198 %) Investment Banking 6 17 (4.370 %) Financial Institution 7 16 (4.113 %) Insurance 8 12 (3.085 %) Government 9 7 (1.799 %) Education 10 5 (1.285 %) Telecoms 10 5 (1.285 %) Pensions 11 4 (1.028 %) Retail 12 3 (0.771 %) Back Office 13 2 (0.514 %) Music 13 2 (0.514 %) Home Office 14 1 (0.257 %) Health 14 1 (0.257 %) Advertising 14 1 (0.257 %) Publishing 14 1 (0.257 %) Local Government	Miscellaneous 1 55 (14.14 %) Blackberry 2 13 (3.342 %) Italian Language 2 13 (3.342 %) Spanish Language 3 6 (1.542 %) French Language 3 6 (1.542 %) Japanese Language 4 5 (1.285 %) German Language 5 4 (1.028 %) Derivative 5 4 (1.028 %) PDA 5 4 (1.028 %) Fixed Income 5 4 (1.028 %) Client/Server 6 3 (0.771 %) Management Information System 6 3 (0.771 %) Clustering 7 2 (0.514 %) Computer Science 7 2 (0.514 %) NHS 8 1 (0.257 %) Mainframe 8 1 (0.257 %) AS400 8 1 (0.257 %) Statistics
Operating Systems 1 181 (46.53 %) Windows 2 110 (28.28 %) Windows XP 3 72 (18.51 %) Windows 2000 4 41 (10.54 %) Windows Server 2003 5 34 (8.740 %) UNIX 6 16 (4.113 %) Linux 7 8 (2.057 %) Solaris 8 4 (1.028 %) Windows 2000 Server 8 4 (1.028 %) Windows NT 9 3 (0.771 %) NetWare 10 2 (0.514 %) HPUX 11 1 (0.257 %) MVS 11 1 (0.257 %) Mac OS X	Processes & Methodologies 1 146 (37.53 %) ITIL 2 49 (12.60 %) Incident Management 3 42 (10.80 %) Service Delivery 4 37 (9.512 %) Service Management 5 18 (4.627 %) Change Management 5 18 (4.627 %) Document Management 6 17 (4.370 %) Security Cleared 6 17 (4.370 %) ITSM 7 11 (2.828 %) Problem Management 8 8 (2.057 %) Time Management 8 8 (2.057 %) SC Cleared 9 7 (1.799 %) Project Management 9 7 (1.799 %) Asset Management 9 7 (1.799 %) Fault Management 10 6 (1.542 %) Information Security 11 5 (1.285 %) PRINCE2 11 5 (1.285 %) BCP 11 5 (1.285 %) Business Continuity 11 5 (1.285 %) Risk Assessment 12 4 (1.028 %) Data Management
Programming Languages 1 6 (1.542 %) SQL 2 5 (1.285 %) C 3 1 (0.257 %) Java 3 1 (0.257 %) VBA	Qualifications 1 26 (6.684 %) Microsoft Certification 2 22 (5.656 %) ITIL Certification 3 13 (3.342 %) MCSE 4 10 (2.571 %) Degree 5 9 (2.314 %) MCP 6 4 (1.028 %) Cisco Certification 7 3 (0.771 %) MCSA 7 3 (0.771 %) CCNA 8 2 (0.514 %) HND 9 1 (0.257 %) CCNP 9 1 (0.257 %) CCVP
Quality Assurance & Compliance 1 35 (8.997 %) SLA 2 7 (1.799 %) ISO27001 3 4 (1.028 %) Sarbanes-Oxley 4 1 (0.257 %) QA	System Software 1 82 (21.08 %) Active Directory 2 7 (1.799 %) Terminal Server 3 2 (0.514 %) MetaFrame 4 1 (0.257 %) Terminal Services
Systems Management 1 8 (2.057 %) Systems Management Server (SMS) 2 4 (1.028 %) OpenView 3 3 (0.771 %) ZENworks 3 3 (0.771 %) ServiceCenter 4 2 (0.514 %) DameWare 5 1 (0.257 %) OVSD	Vendors 1 86 (22.11 %) Microsoft 2 64 (16.45 %) Remedy 3 47 (12.08 %) Lotus 4 31 (7.969 %) Citrix 5 20 (5.141 %) Interwoven 6 17 (4.370 %) HP 6 17 (4.370 %) Cisco 7 13 (3.342 %) BMC 7 13 (3.342 %) SAP 8 12 (3.085 %) Hummingbird 9 10 (2.571 %) Novell 9 10 (2.571 %) Reuters 9 10 (2.571 %) Bloomberg 10 6 (1.542 %) Dell 11 4 (1.028 %) Vitria 11 4 (1.028 %) TIBCO 11 4 (1.028 %) Peregrine 11 4 (1.028 %) Apple 11 4 (1.028 %) Business Objects 12 3 (0.771 %) LANDesk