Service Analyst Contracts in London

Service Analyst
England > London

The median Service Analyst daily rate in London is £281 according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 260 258 309
Rank change year-on-year -2 +51 +59
Contract jobs requiring a Service Analyst 135 261 328
As % of all contract jobs advertised in London 0.76% 0.97% 0.84%
As % of the Job Titles category 0.81% 1.01% 0.88%
Number of daily rates quoted 90 199 237
10th Percentile £150 £169 £152
25th Percentile £193 £210 £185
Median daily rate (50th Percentile) £281 £300 £425
Median % change year-on-year -6.25% -29.41% +95.40%
75th Percentile £548 £488 £538
90th Percentile £650 £554 £625
England median daily rate £200 £225 £191
% change year-on-year -11.11% +17.65% +27.50%
Number of hourly rates quoted 8 1 17
10th Percentile £20.00 - £13.05
25th Percentile £21.50 £52.50 £14.75
Median hourly rate £22.50 £55.00 £19.46
Median % change year-on-year -59.09% +182.63% +25.55%
75th Percentile £33.81 £57.50 £24.75
90th Percentile £40.00 - £34.85
England median hourly rate £14.81 £15.50 £14.50
% change year-on-year -4.45% +6.90% +3.72%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,628 25,761 37,096
% of contract IT jobs with a recognized job title 93.20% 95.30% 95.31%
Number of daily rates quoted 12,029 18,663 27,061
10th Percentile £325 £363 £375
25th Percentile £444 £463 £469
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £675
90th Percentile £798 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 337 289 451
10th Percentile £16.01 £18.00 £16.50
25th Percentile £20.02 £22.50 £22.06
Median hourly rate £27.50 £35.00 £35.00
Median % change year-on-year -21.43% - +12.27%
75th Percentile £43.75 £60.00 £49.25
90th Percentile £65.00 £76.05 £67.50
England median hourly rate £35.96 £45.00 £22.50
% change year-on-year -20.09% +100.00% +0.36%

Service Analyst
Job Vacancy Trend in London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Analyst in London

Service Analyst
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Service Analyst in London.

Daily rate trend for Service Analyst in London

Service Analyst
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Analyst in London over the 6 months to 29 April 2024.

Daily rate histogram for Service Analyst in London

Service Analyst
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Service Analyst in London.

Hourly rate trend for Service Analyst in London

Service Analyst
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Analyst in London over the 6 months to 29 April 2024.

Hourly rate histogram for Service Analyst in London

Service Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the London region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +28 19 £538 +190.54% 3
South London +17 4 £200 -24.53% 2
East London -7 2 £350 +81.82%
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 29 April 2024, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Service Analyst in the job title.

1 72 (53.33%) Finance
2 46 (34.07%) Banking
3 45 (33.33%) ITIL
3 45 (33.33%) Microsoft
4 42 (31.11%) Windows
5 39 (28.89%) Microsoft Office
6 38 (28.15%) Social Skills
7 37 (27.41%) ITSM
8 35 (25.93%) Customer Service
9 34 (25.19%) Microsoft 365
10 31 (22.96%) Active Directory
11 28 (20.74%) Problem-Solving
12 27 (20.00%) Windows 10
13 26 (19.26%) Service Management
14 25 (18.52%) ServiceNow
15 20 (14.81%) Change Management
15 20 (14.81%) Analytical Skills
16 18 (13.33%) Security Cleared
16 18 (13.33%) SLA
17 14 (10.37%) Asset Management
17 14 (10.37%) SC Cleared
18 13 (9.63%) GAP Analysis
18 13 (9.63%) Wireless
19 12 (8.89%) VPN
19 12 (8.89%) Incident Management
19 12 (8.89%) Azure
19 12 (8.89%) Public Sector
20 11 (8.15%) Legal
21 10 (7.41%) Financial Institution
21 10 (7.41%) Windows 7

Service Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (6.67%) SharePoint
2 7 (5.19%) Microsoft Exchange
3 2 (1.48%) Confluence
4 1 (0.74%) Skype for Business
Applications
1 39 (28.89%) Microsoft Office
2 9 (6.67%) Microsoft Excel
3 5 (3.70%) MS Visio
4 2 (1.48%) Microsoft PowerPoint
5 1 (0.74%) Microsoft Project
Business Applications
1 2 (1.48%) Remedy ITSM
Cloud Services
1 34 (25.19%) Microsoft 365
2 12 (8.89%) Azure
3 8 (5.93%) Power Platform
4 4 (2.96%) Slack
5 3 (2.22%) Google Workspace
5 3 (2.22%) IBM Blueworks
5 3 (2.22%) Lucidchart
6 2 (1.48%) Asana
6 2 (1.48%) AWS
6 2 (1.48%) Entra ID
6 2 (1.48%) OneDrive
7 1 (0.74%) Collibra
7 1 (0.74%) Datadog
7 1 (0.74%) SaaS
7 1 (0.74%) Zapier
Communications & Networking
1 13 (9.63%) Wireless
2 12 (8.89%) VPN
3 3 (2.22%) DHCP
3 3 (2.22%) DNS
3 3 (2.22%) Internet
4 2 (1.48%) TCP/IP
4 2 (1.48%) WAN
5 1 (0.74%) Cisco IOS
5 1 (0.74%) Firewall
5 1 (0.74%) LAN
5 1 (0.74%) MPLS
5 1 (0.74%) Skype
5 1 (0.74%) Unified Communications
5 1 (0.74%) Wi-Fi
Database & Business Intelligence
1 8 (5.93%) Power BI
2 1 (0.74%) Data Warehouse
2 1 (0.74%) Tableau
Development Applications
1 6 (4.44%) JIRA
2 1 (0.74%) GitLab
General
1 72 (53.33%) Finance
2 46 (34.07%) Banking
3 38 (28.15%) Social Skills
4 20 (14.81%) Analytical Skills
5 12 (8.89%) Public Sector
6 11 (8.15%) Legal
7 10 (7.41%) Financial Institution
8 4 (2.96%) Advertising
8 4 (2.96%) Telecoms
9 3 (2.22%) Billing
10 2 (1.48%) Back Office
10 2 (1.48%) Documentation Skills
10 2 (1.48%) Front Office
10 2 (1.48%) Investment Banking
10 2 (1.48%) Military
11 1 (0.74%) Electronics
11 1 (0.74%) Inclusion and Diversity
11 1 (0.74%) Influencing Skills
11 1 (0.74%) Manufacturing
11 1 (0.74%) Organisational Skills
Miscellaneous
1 10 (7.41%) Analytical Mindset
2 9 (6.67%) Hedge funds
3 7 (5.19%) Management Information System
4 5 (3.70%) iPhone
4 5 (3.70%) Onboarding
5 4 (2.96%) iPad
5 4 (2.96%) NHS
6 3 (2.22%) Derivative
6 3 (2.22%) Video Conferencing
7 2 (1.48%) Animation
7 2 (1.48%) Legacy Systems
7 2 (1.48%) Smartphone
7 2 (1.48%) SWIFT Messaging Network
8 1 (0.74%) CMDB
8 1 (0.74%) Data Protection Act
8 1 (0.74%) Enterprise Software
8 1 (0.74%) Handset
8 1 (0.74%) Product Ownership
8 1 (0.74%) Reference Data
8 1 (0.74%) Self-Motivation
Operating Systems
1 42 (31.11%) Windows
2 27 (20.00%) Windows 10
3 10 (7.41%) Windows 7
4 6 (4.44%) Mac OS
5 4 (2.96%) Android
5 4 (2.96%) Apple iOS
6 1 (0.74%) Mac OS X
6 1 (0.74%) VMS
Processes & Methodologies
1 45 (33.33%) ITIL
2 37 (27.41%) ITSM
3 35 (25.93%) Customer Service
4 28 (20.74%) Problem-Solving
5 26 (19.26%) Service Management
6 20 (14.81%) Change Management
7 14 (10.37%) Asset Management
8 13 (9.63%) GAP Analysis
9 12 (8.89%) Incident Management
10 10 (7.41%) Requirements Gathering
10 10 (7.41%) User Stories
11 9 (6.67%) Multi-Factor Authentication
11 9 (6.67%) Ticket Management
12 8 (5.93%) Migration
12 8 (5.93%) Root Cause Analysis
12 8 (5.93%) Validation
13 7 (5.19%) Data Management
13 7 (5.19%) Data Migration
13 7 (5.19%) DevOps
13 7 (5.19%) Process Improvement
Programming Languages
1 3 (2.22%) Python
2 2 (1.48%) Bash
2 2 (1.48%) SQL
3 1 (0.74%) Google Apps Script
Qualifications
1 18 (13.33%) Security Cleared
2 14 (10.37%) SC Cleared
3 8 (5.93%) Degree
4 4 (2.96%) A+ Certification
4 4 (2.96%) ITIL Certification
5 3 (2.22%) BPSS Clearance
5 3 (2.22%) DV Cleared
6 2 (1.48%) CISA
6 2 (1.48%) CISM
6 2 (1.48%) CISSP
6 2 (1.48%) ITIL Foundation Certificate
6 2 (1.48%) Microsoft Certification
6 2 (1.48%) Network+ Certification
7 1 (0.74%) AWS Certification
7 1 (0.74%) CCNA
7 1 (0.74%) CCNP
7 1 (0.74%) Cisco Certification
7 1 (0.74%) MBA
7 1 (0.74%) MCITP
7 1 (0.74%) MCSE
Quality Assurance & Compliance
1 18 (13.33%) SLA
2 8 (5.93%) QA
3 6 (4.44%) Data Quality
4 4 (2.96%) PMO
5 2 (1.48%) EMIR
5 2 (1.48%) GDPR
5 2 (1.48%) MiFID
6 1 (0.74%) ISO 22301
6 1 (0.74%) ISO/IEC 27001
System Software
1 31 (22.96%) Active Directory
2 1 (0.74%) vSphere
Systems Management
1 5 (3.70%) SCCM
2 4 (2.96%) Microsoft Intune
3 1 (0.74%) Single Sign-On
Vendors
1 45 (33.33%) Microsoft
2 25 (18.52%) ServiceNow
3 6 (4.44%) Apple
4 5 (3.70%) Citrix
5 3 (2.22%) SAP
6 2 (1.48%) BeyondTrust
6 2 (1.48%) Bloomberg
6 2 (1.48%) Google
6 2 (1.48%) Okta
6 2 (1.48%) Palo Alto
6 2 (1.48%) Refinitiv
6 2 (1.48%) Remedy
6 2 (1.48%) Snow
6 2 (1.48%) Zscaler
7 1 (0.74%) BMC
7 1 (0.74%) Cisco
7 1 (0.74%) Mitel
7 1 (0.74%) Progress