The statistics below represent IT contracts advertised across the London region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Analyst
Rank 240 175 146
Rank change year-on-year
-65 -29
Contract jobs requiring a Service Analyst 201 316 361
As % of all contract IT jobs located in London 0.93% 1.39% 1.53%
As % of the Job Titles category 0.98% 1.47% 1.61%
Number of daily rates quoted 134 201 220
Median daily rate £200 £350 £255
Median daily rate % change year-on-year
-42.85% +37.25%
90% offered a daily rate of more than £114 £120 £150
10% offered a daily rate of more than £475 £575 £501
UK excluding London median daily rate £185 £245 £160
% change year-on-year
-24.48% +53.12%
Number of hourly rates quoted 22 34 63
Median hourly rate £14.18 £13.01 £14.00
Median hourly rate % change year-on-year
+8.99% -7.10%
90% offered a hourly rate of more than £9.42 £11.65 £11.50
10% offered a hourly rate of more than £22.08 £22.00 £20.00
UK excluding London median hourly rate £12.15 £14.00 £12.50
% change year-on-year
-13.21% +12.00%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20419 21560 22362
As % of all contract IT jobs located in London 94.69% 95.11% 94.96%
Number of daily rates quoted 14600 15240 16105
Median daily rate £475 £450 £426
Median daily rate % change year-on-year
+5.55% +5.63%
90% offered a daily rate of more than £298 £288 £250
10% offered a daily rate of more than £638 £625 £600
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 290 350 445
Median hourly rate £16.50 £17.50 £17.50
Median hourly rate % change year-on-year
-5.71% -
90% offered a hourly rate of more than £11.50 £10.00 £11.50
10% offered a hourly rate of more than £50.00 £42.50 £36.50
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

Service Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in London

Service Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the London region.

Service Analyst Daily Rate Trend in London

Service Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 7 December 2016.

Service Analyst Daily Rate Histogram in London

Service Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the London region.

Service Analyst Hourly Rate Trend in London

Service Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the London region over the 3 months to 7 December 2016.

Service Analyst Hourly Rate Histogram in London

Service Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the London region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -9 22 £175 -36.93% 7
Hounslow +3 6 - - 1
Kingston Upon Thames - 4 - -
Croydon -16 3 £114 -15.92% 1
Uxbridge +6 1 £325 -7.14%
Chessington 0 1 £115 -
Feltham - 1 - -
Ilford - 1 - -
Southall - 1 - -
Wembley - 1 £160 -
Canary Wharf - 1 £350 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 7 December 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Analyst in the job title.

1 177 (36.88%) Windows
2 169 (35.21%) ITIL
3 156 (32.50%) Finance
4 142 (29.58%) Active Directory
5 132 (27.50%) Microsoft
6 119 (24.79%) MS Office
7 103 (21.46%) Windows 7
8 89 (18.54%) MS Excel
9 81 (16.88%) Service Management
10 69 (14.38%) Banking
11 54 (11.25%) Citrix
12 47 (9.79%) SLA
13 46 (9.58%) Change Management
14 42 (8.75%) Blackberry
15 40 (8.33%) ITSM
15 40 (8.33%) Agile Software Development
15 40 (8.33%) ServiceNow
16 39 (8.13%) Legal
17 37 (7.71%) SCCM
18 34 (7.08%) Law
19 33 (6.88%) MS Exchange
19 33 (6.88%) Windows 8
20 32 (6.67%) Degree
21 31 (6.46%) Service Delivery
22 28 (5.83%) Office 365
22 28 (5.83%) Analytical Skills
22 28 (5.83%) Retail
22 28 (5.83%) Windows Server
23 27 (5.63%) TCP/IP
23 27 (5.63%) SQL

Service Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (6.88%) MS Exchange
2 26 (5.42%) Blackberry Enterprise Server
3 20 (4.17%) SharePoint
4 11 (2.29%) Exchange Server 2010
5 9 (1.88%) Exchange Server 2007
6 7 (1.46%) IBM Notes
6 7 (1.46%) Skype for Business
7 5 (1.04%) CMS
8 4 (0.83%) Oracle SOA Suite
8 4 (0.83%) SharePoint 2013
9 3 (0.63%) Adobe Experience Manager
9 3 (0.63%) Exchange Server 2003
9 3 (0.63%) Exchange Server 2013
10 2 (0.42%) IIS
10 2 (0.42%) MQSeries
11 1 (0.21%) JBoss
11 1 (0.21%) OpenStack
11 1 (0.21%) SharePoint 2010
Applications
1 119 (24.79%) MS Office
2 89 (18.54%) MS Excel
3 23 (4.79%) MS PowerPoint
4 11 (2.29%) MS Project
5 9 (1.88%) MS Visio
6 2 (0.42%) Acrobat
6 2 (0.42%) Spreadsheet
7 1 (0.21%) Adobe Illustrator
7 1 (0.21%) InDesign
7 1 (0.21%) SOLIDWORKS
Business Applications
1 14 (2.92%) Remedy ITSM
2 2 (0.42%) Markit EDM
3 1 (0.21%) Adaptiv
3 1 (0.21%) Dynamics CRM
3 1 (0.21%) Dynamics NAV
3 1 (0.21%) PeopleSoft HRMS
3 1 (0.21%) Salesforce.com CRM
3 1 (0.21%) SAP ERP
Cloud Services
1 28 (5.83%) Office 365
2 2 (0.42%) G Suite
3 1 (0.21%) Cloud Computing
3 1 (0.21%) Google Drive
3 1 (0.21%) OneDrive
3 1 (0.21%) PaaS
3 1 (0.21%) Taleo
Communications & Networking
1 27 (5.63%) TCP/IP
2 16 (3.33%) DNS
2 16 (3.33%) Remote Desktop
3 14 (2.92%) DHCP
4 13 (2.71%) VPN
5 8 (1.67%) LAN
5 8 (1.67%) WAN
6 7 (1.46%) VoIP
7 6 (1.25%) Internet
8 5 (1.04%) Intranet
8 5 (1.04%) IP Telephony
8 5 (1.04%) Wireless
9 4 (0.83%) HTTP
9 4 (0.83%) Skype
9 4 (0.83%) Wi-Fi
10 3 (0.63%) Firewall
11 2 (0.42%) Cisco IOS
12 1 (0.21%) ADSL
12 1 (0.21%) Cisco IPT
12 1 (0.21%) HTTPS
Database & Business Intelligence
1 5 (1.04%) Data Warehouse
2 3 (0.63%) MS Access
2 3 (0.63%) SQL Server
3 2 (0.42%) BusinessObjects
3 2 (0.42%) QlikView
4 1 (0.21%) Big Data
4 1 (0.21%) BusinessObjects Business Intelligence
4 1 (0.21%) SQL Server 2008
4 1 (0.21%) SQL Server Reporting Services
Development Applications
1 13 (2.71%) JIRA
2 4 (0.83%) Fiddler
2 4 (0.83%) LoadRunner
2 4 (0.83%) SoapUI
3 3 (0.63%) Selenium
4 2 (0.42%) HP UFT
5 1 (0.21%) ClearQuest
5 1 (0.21%) Jenkins
5 1 (0.21%) JUnit
5 1 (0.21%) NUnit
5 1 (0.21%) TestNG
General
1 156 (32.50%) Finance
2 69 (14.38%) Banking
3 39 (8.13%) Legal
4 34 (7.08%) Law
5 28 (5.83%) Retail
6 18 (3.75%) Investment Banking
7 16 (3.33%) Financial Institution
8 8 (1.67%) Japanese Language
9 7 (1.46%) Back Office
10 6 (1.25%) German Language
10 6 (1.25%) Marketing
11 5 (1.04%) Private Banking
11 5 (1.04%) Retail Banking
12 4 (0.83%) Front Office
13 3 (0.63%) Advertising
13 3 (0.63%) Spanish Language
13 3 (0.63%) Telecoms
14 2 (0.42%) Italian Language
14 2 (0.42%) Multimedia
14 2 (0.42%) Publishing
Libraries, Frameworks & Software Standards
1 7 (1.46%) Web Services
2 3 (0.63%) FIX Protocol
3 2 (0.42%) XML
4 1 (0.21%) AngularJS
4 1 (0.21%) CSS
4 1 (0.21%) FpML
4 1 (0.21%) HTML
4 1 (0.21%) Java EE
4 1 (0.21%) JDBC
4 1 (0.21%) JMS
4 1 (0.21%) JMX
4 1 (0.21%) Middleware
4 1 (0.21%) RESTful
4 1 (0.21%) Twitter Bootstrap
4 1 (0.21%) XML Messaging
Miscellaneous
1 42 (8.75%) Blackberry
2 28 (5.83%) Analytical Skills
3 15 (3.13%) iPhone
4 14 (2.92%) iPad
5 13 (2.71%) NHS
6 11 (2.29%) Smartphone
7 9 (1.88%) Derivative
7 9 (1.88%) Management Information System
8 8 (1.67%) Equities
8 8 (1.67%) Fat Client
8 8 (1.67%) Thin Client
9 6 (1.25%) Virtual Team
10 5 (1.04%) Client/Server
10 5 (1.04%) Fixed Income
10 5 (1.04%) Foreign Exchange (FX)
10 5 (1.04%) Hedge funds
10 5 (1.04%) SWIFT
11 4 (0.83%) Enterprise Software
11 4 (0.83%) EPoS
11 4 (0.83%) Statistics
Operating Systems
1 177 (36.88%) Windows
2 103 (21.46%) Windows 7
3 33 (6.88%) Windows 8
4 28 (5.83%) Windows Server
5 21 (4.38%) Windows XP
6 19 (3.96%) Android
6 19 (3.96%) Mac OS X
6 19 (3.96%) Windows 10
7 16 (3.33%) Windows Server 2008
8 12 (2.50%) Unix
9 11 (2.29%) Windows Server 2003
10 9 (1.88%) Linux
11 6 (1.25%) Windows 2000
12 5 (1.04%) Apple iOS
13 3 (0.63%) Mac OS
13 3 (0.63%) Windows Server 2012
14 2 (0.42%) Windows Vista
15 1 (0.21%) Solaris
Processes & Methodologies
1 169 (35.21%) ITIL
2 81 (16.88%) Service Management
3 46 (9.58%) Change Management
4 40 (8.33%) Agile Software Development
4 40 (8.33%) ITSM
5 31 (6.46%) Service Delivery
6 25 (5.21%) Stakeholder Management
7 24 (5.00%) Business Analysis
7 24 (5.00%) Data Analysis
8 21 (4.38%) Incident Management
8 21 (4.38%) Problem Management
9 20 (4.17%) Project Management
10 19 (3.96%) ITIL V3
11 15 (3.13%) ERP
11 15 (3.13%) Service Design
12 14 (2.92%) Release Management
13 13 (2.71%) CRM
13 13 (2.71%) Target Operating Model
14 11 (2.29%) Document Management
14 11 (2.29%) PRINCE2
Programming Languages
1 27 (5.63%) SQL
2 7 (1.46%) Java
3 6 (1.25%) Perl
4 4 (0.83%) C
5 3 (0.63%) VB
5 3 (0.63%) VBA
6 2 (0.42%) C++
6 2 (0.42%) Go
6 2 (0.42%) Python
7 1 (0.21%) C#
7 1 (0.21%) MATLAB
7 1 (0.21%) R
Qualifications
1 32 (6.67%) Degree
2 24 (5.00%) Security Cleared
3 20 (4.17%) ITIL Certification
4 17 (3.54%) Microsoft Certification
5 12 (2.50%) MOS
6 11 (2.29%) ISTQB
7 9 (1.88%) DV Cleared
7 9 (1.88%) ISEB
8 8 (1.67%) MCSE
9 7 (1.46%) ITIL Foundation Certificate
9 7 (1.46%) MCP
9 7 (1.46%) SC Cleared
10 5 (1.04%) MCTS
11 4 (0.83%) ISTQB Foundation Certification
11 4 (0.83%) MCDST
11 4 (0.83%) MCITP
12 3 (0.63%) A+ Certification
12 3 (0.63%) PRINCE2 Certification
13 2 (0.42%) Cisco Certification
13 2 (0.42%) MCSA
Quality Assurance & Compliance
1 47 (9.79%) SLA
2 11 (2.29%) QA
3 6 (1.25%) MiFID
4 3 (0.63%) ISO 9001
5 2 (0.42%) ISO20022
6 1 (0.21%) Actionable Recommendations
6 1 (0.21%) COREP
6 1 (0.21%) Disclosure Scotland
6 1 (0.21%) EMIR
6 1 (0.21%) FATCA
6 1 (0.21%) FINREP
6 1 (0.21%) ISAE 3402
6 1 (0.21%) ISO15022
6 1 (0.21%) SEPA
System Software
1 142 (29.58%) Active Directory
2 10 (2.08%) XenApp
3 9 (1.88%) VMware Infrastructure
4 8 (1.67%) Virtual Desktop
5 5 (1.04%) vSphere
6 3 (0.63%) Terminal Services
7 2 (0.42%) XenDesktop
8 1 (0.21%) Firmware
8 1 (0.21%) Hyper-V
8 1 (0.21%) KVM
8 1 (0.21%) Microsoft App-V
8 1 (0.21%) UAG
8 1 (0.21%) Virtual Servers
8 1 (0.21%) VMware ESX
8 1 (0.21%) VMware ESXi
Systems Management
1 37 (7.71%) SCCM
2 7 (1.46%) AirWatch
3 6 (1.25%) DameWare
4 4 (0.83%) HP Quality Center
5 2 (0.42%) Ansible
5 2 (0.42%) Control-M
5 2 (0.42%) SCSM
5 2 (0.42%) WSUS
6 1 (0.21%) Systems Management Server (SMS)
Vendors
1 132 (27.50%) Microsoft
2 54 (11.25%) Citrix
3 40 (8.33%) ServiceNow
4 26 (5.42%) Remedy
5 19 (3.96%) HP
6 18 (3.75%) Cisco
6 18 (3.75%) iManage
7 15 (3.13%) VMware
8 14 (2.92%) LANDesk
9 13 (2.71%) SAP
10 12 (2.50%) Altiris
11 11 (2.29%) Dell
11 11 (2.29%) Oracle
12 9 (1.88%) Apple
12 9 (1.88%) MobileIron
13 8 (1.67%) Mitel
14 7 (1.46%) BMC
14 7 (1.46%) Google
14 7 (1.46%) Lotus
15 6 (1.25%) Avaya
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