Service Analyst Jobs in London

Service Analyst
England > London

The median Service Analyst salary in London is £35,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 339 385 489
Rank change year-on-year +46 +104 -127
Permanent jobs requiring a Service Analyst 159 273 416
As % of all permanent jobs advertised in London 0.68% 0.76% 0.64%
As % of the Job Titles category 0.72% 0.80% 0.66%
Number of salaries quoted 140 225 328
10th Percentile £25,725 £26,250 £22,850
25th Percentile £30,000 £30,000 £26,250
Median annual salary (50th Percentile) £35,000 £36,000 £34,500
Median % change year-on-year -2.78% +4.35% -22.03%
75th Percentile £48,188 £45,000 £55,313
90th Percentile £71,250 £60,000 £75,300
England median annual salary £27,500 £30,000 £27,500
% change year-on-year -8.33% +9.09% -

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,150 34,100 62,950
% of permanent jobs with a recognized job title 94.10% 95.04% 96.35%
Number of salaries quoted 16,676 24,965 34,895
10th Percentile £38,500 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,375 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,899 £60,000
% change year-on-year -12.15% +1.50% +9.09%

Service Analyst
Job Vacancy Trend in London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Analyst in London

Service Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Analyst in London.

Salary trend for Service Analyst in London

Service Analyst
Salary Histogram in London

Salary distribution for jobs citing Service Analyst in London over the 6 months to 26 April 2024.

Salary histogram for Service Analyst in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the London region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +48 27 £36,250 +7.41% 2
East London +14 1 £24,000 -9.43%
West London -2 1 £25,500 -43.33%
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 26 April 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Analyst in the job title.

1 79 (49.69%) Windows
2 63 (39.62%) Active Directory
3 62 (38.99%) Microsoft 365
4 54 (33.96%) Microsoft
5 51 (32.08%) Finance
5 51 (32.08%) Windows 10
6 49 (30.82%) Social Skills
7 45 (28.30%) Analytical Skills
7 45 (28.30%) ITSM
7 45 (28.30%) ITIL
8 43 (27.04%) Microsoft Office
8 43 (27.04%) Customer Service
9 32 (20.13%) SLA
10 31 (19.50%) Problem-Solving
11 28 (17.61%) Microsoft Exchange
11 28 (17.61%) Service Management
12 27 (16.98%) Azure
13 22 (13.84%) SharePoint
14 20 (12.58%) Banking
15 18 (11.32%) OneDrive
16 17 (10.69%) AWS
16 17 (10.69%) Asset Management
16 17 (10.69%) Citrix
17 16 (10.06%) Degree
17 16 (10.06%) Self-Motivation
18 14 (8.81%) FinOps
18 14 (8.81%) Cost Optimisation
18 14 (8.81%) Agile
19 13 (8.18%) Law
19 13 (8.18%) Microsoft Intune

Service Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (17.61%) Microsoft Exchange
2 22 (13.84%) SharePoint
3 1 (0.63%) CMS
Applications
1 43 (27.04%) Microsoft Office
2 6 (3.77%) Microsoft Excel
3 2 (1.26%) Microsoft PowerPoint
4 1 (0.63%) Spreadsheet
Business Applications
1 3 (1.89%) Elite 3E
2 1 (0.63%) Aladdin
2 1 (0.63%) Carpe Diem
Cloud Services
1 62 (38.99%) Microsoft 365
2 27 (16.98%) Azure
3 18 (11.32%) OneDrive
4 17 (10.69%) AWS
5 10 (6.29%) Mimecast
5 10 (6.29%) Power Platform
6 9 (5.66%) Entra ID
7 7 (4.40%) Power Automate
7 7 (4.40%) Snowflake
8 3 (1.89%) GCP
8 3 (1.89%) Google Drive
8 3 (1.89%) Google Workspace
8 3 (1.89%) WhatsApp
9 2 (1.26%) PaaS
9 2 (1.26%) SaaS
10 1 (0.63%) Asana
10 1 (0.63%) Google Sheets
10 1 (0.63%) Zapier
Communications & Networking
1 12 (7.55%) VPN
2 9 (5.66%) LAN
3 6 (3.77%) DNS
4 4 (2.52%) Wi-Fi
4 4 (2.52%) Wireless
5 3 (1.89%) Remote Desktop
5 3 (1.89%) TCP/IP
5 3 (1.89%) WAN
6 1 (0.63%) Cisco IOS
6 1 (0.63%) DHCP
6 1 (0.63%) Firewall
6 1 (0.63%) FTP
6 1 (0.63%) HTTP
6 1 (0.63%) Internet
6 1 (0.63%) Intranet
6 1 (0.63%) POP3
6 1 (0.63%) SMTP
6 1 (0.63%) SSL
6 1 (0.63%) Structured Cabling
6 1 (0.63%) WebEx
Database & Business Intelligence
1 10 (6.29%) Power BI
2 3 (1.89%) Tableau
General
1 51 (32.08%) Finance
2 49 (30.82%) Social Skills
3 45 (28.30%) Analytical Skills
4 20 (12.58%) Banking
5 13 (8.18%) Law
6 11 (6.92%) Inclusion and Diversity
6 11 (6.92%) Legal
7 7 (4.40%) Presentation Skills
8 4 (2.52%) Advertising
8 4 (2.52%) Retail
9 3 (1.89%) Back Office
9 3 (1.89%) Games
9 3 (1.89%) Influencing Skills
9 3 (1.89%) Organisational Skills
9 3 (1.89%) Public Sector
10 2 (1.26%) Music Industry
11 1 (0.63%) Investment Banking
11 1 (0.63%) Manufacturing
11 1 (0.63%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.26%) .NET
1 2 (1.26%) EDI
2 1 (0.63%) Matplotlib
2 1 (0.63%) NumPy
2 1 (0.63%) Pandas
2 1 (0.63%) Seaborn
Miscellaneous
1 16 (10.06%) Self-Motivation
2 10 (6.29%) iPhone
2 10 (6.29%) Smartphone
3 9 (5.66%) iPad
4 6 (3.77%) Management Information System
4 6 (3.77%) Video Conferencing
5 5 (3.14%) Onboarding
6 4 (2.52%) Product Ownership
7 3 (1.89%) CMDB
8 2 (1.26%) Data Centre
8 2 (1.26%) Housing Association
9 1 (0.63%) Bitcoin
9 1 (0.63%) Blackberry
9 1 (0.63%) CCTV
9 1 (0.63%) Derivative
9 1 (0.63%) Distributed Denial-of-Service
9 1 (0.63%) Fixed Income
9 1 (0.63%) Hedge funds
9 1 (0.63%) Security Operations Centre
9 1 (0.63%) Smart City
Operating Systems
1 79 (49.69%) Windows
2 51 (32.08%) Windows 10
3 9 (5.66%) Windows Server
4 8 (5.03%) Mac OS
5 4 (2.52%) Apple iOS
6 2 (1.26%) Android
6 2 (1.26%) Linux
6 2 (1.26%) Red Hat Enterprise Linux
7 1 (0.63%) Mac OS X
7 1 (0.63%) Windows 7
7 1 (0.63%) Windows 8
Processes & Methodologies
1 45 (28.30%) ITIL
1 45 (28.30%) ITSM
2 43 (27.04%) Customer Service
3 31 (19.50%) Problem-Solving
4 28 (17.61%) Service Management
5 17 (10.69%) Asset Management
6 14 (8.81%) Agile
6 14 (8.81%) Cost Optimisation
6 14 (8.81%) FinOps
7 11 (6.92%) Stakeholder Management
8 10 (6.29%) Business Intelligence
9 9 (5.66%) Business Analysis
9 9 (5.66%) Incident Management
9 9 (5.66%) Wealth Management
10 8 (5.03%) Investment Management
10 8 (5.03%) Statistics
11 7 (4.40%) Change Management
11 7 (4.40%) Contract Management
11 7 (4.40%) Mentoring
11 7 (4.40%) Threat Management
Programming Languages
1 12 (7.55%) Python
1 12 (7.55%) SQL
2 8 (5.03%) R
3 7 (4.40%) T-SQL
4 2 (1.26%) Java
5 1 (0.63%) C++
5 1 (0.63%) PowerShell
Qualifications
1 16 (10.06%) Degree
2 7 (4.40%) ITIL Certification
3 3 (1.89%) A+ Certification
3 3 (1.89%) Master's Degree
3 3 (1.89%) MBA
4 2 (1.26%) CIPD
4 2 (1.26%) ECDL
4 2 (1.26%) ITIL Foundation Certificate
4 2 (1.26%) Microsoft Certification
5 1 (0.63%) CCAB
5 1 (0.63%) CISA
5 1 (0.63%) CISM
5 1 (0.63%) CISSP
5 1 (0.63%) CompTIA Security+
5 1 (0.63%) Computer Science Degree
5 1 (0.63%) DBS Check
5 1 (0.63%) ISEB
5 1 (0.63%) MCITP
5 1 (0.63%) MCSA
5 1 (0.63%) QiCA
Quality Assurance & Compliance
1 32 (20.13%) SLA
2 11 (6.92%) Data Quality
3 3 (1.89%) ITGC
3 3 (1.89%) QA
4 2 (1.26%) Accessibility
4 2 (1.26%) Sarbanes-Oxley
5 1 (0.63%) COBIT
5 1 (0.63%) ISO/IEC 27001
5 1 (0.63%) Software Quality Assurance
System Software
1 63 (39.62%) Active Directory
2 11 (6.92%) XenApp
2 11 (6.92%) XenDesktop
3 3 (1.89%) Virtual Desktop
3 3 (1.89%) VMware Infrastructure
Systems Management
1 13 (8.18%) Microsoft Intune
2 5 (3.14%) SCCM
3 2 (1.26%) Jamf Pro
Vendors
1 54 (33.96%) Microsoft
2 17 (10.69%) Citrix
3 10 (6.29%) ServiceNow
4 9 (5.66%) iManage
4 9 (5.66%) Ivanti
5 7 (4.40%) Alteryx
6 4 (2.52%) Adobe
6 4 (2.52%) Google
6 4 (2.52%) Intapp
7 3 (1.89%) Apple
7 3 (1.89%) Cisco
7 3 (1.89%) Splunk
7 3 (1.89%) VMware
8 2 (1.26%) Aderant
8 2 (1.26%) Red Hat
8 2 (1.26%) Sun
8 2 (1.26%) Symantec
9 1 (0.63%) ConnectWise
9 1 (0.63%) N-able
9 1 (0.63%) SAP