The table below looks at the statistics for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Technical Support
Rank 344 376 371
Rank change year-on-year
+32 -5
Permanent jobs requiring a Technical Support 315 273 269
As % of all permanent IT jobs located in London 0.76% 0.63% 0.60%
As % of the Job Titles category 0.81% 0.67% 0.64%
Number of salaries quoted 275 215 232
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £21,200 £22,200 £24,000
10% offered a salary of more than £50,000 £55,000 £55,000
UK excluding London average salary £31,500 £29,500 £30,000
% change year-on-year
+6.77% -1.66%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38824 40819 42242
As % of all permanent IT jobs located in London 93.77% 93.79% 94.27%
Number of salaries quoted 32769 33399 36099
Average salary £53,500 £52,500 £50,000
Average salary % change year-on-year
+1.90% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 26 February 2015.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +13 71 £40,000 +6.66% 6
Chiswick - 9 £45,000 -
Brentford - 5 £67,500 -
Twickenham -1 4 £22,000 -29.03%
Bromley - 3 £19,000 -
Carshalton - 2 £25,000 -
Hayes - 2 - - 1
Ilford - 2 £19,000 -
Teddington - 2 £42,500 -
Wimbledon - 2 £36,000 -
Hillingdon - 1 - -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 26 February 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 451 (68.13%) Windows
2 321 (48.49%) Microsoft
3 225 (33.99%) Active Directory
4 185 (27.95%) SQL
5 176 (26.59%) Windows Server 2008
6 157 (23.72%) Finance
6 157 (23.72%) VMware
7 156 (23.56%) ITIL
8 150 (22.66%) SQL Server
9 146 (22.05%) MS Office
10 142 (21.45%) MS Exchange
11 141 (21.30%) Windows 7
12 133 (20.09%) MS Excel
13 131 (19.79%) Cisco
14 114 (17.22%) Citrix
15 110 (16.62%) Degree
16 107 (16.16%) VPN
16 107 (16.16%) Windows Server 2012
17 101 (15.26%) Windows Server 2003
18 96 (14.50%) TCP/IP
18 96 (14.50%) Microsoft Certification
19 95 (14.35%) Firewall
20 94 (14.20%) VMware Infrastructure
21 92 (13.90%) LAN
22 88 (13.29%) IIS
23 83 (12.54%) WAN
24 82 (12.39%) Windows 8
25 79 (11.93%) DNS
26 78 (11.78%) Blackberry
27 74 (11.18%) MCSE

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 26 February 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 142 (21.45%) MS Exchange
2 88 (13.29%) IIS
3 56 (8.46%) Exchange Server 2010
4 52 (7.85%) SharePoint
5 40 (6.04%) Lync
6 39 (5.89%) Exchange Server 2007
7 29 (4.38%) Blackberry Enterprise Server
8 26 (3.93%) Exchange Server 2013
9 15 (2.27%) Exchange Server 2003
10 14 (2.11%) SharePoint 2010
11 13 (1.96%) WorkSite
12 10 (1.51%) JBoss
12 10 (1.51%) Tomcat
13 7 (1.06%) Apache
14 6 (0.91%) MQSeries
15 4 (0.60%) WebSphere
15 4 (0.60%) SharePoint 2013
16 3 (0.45%) nginx
16 3 (0.45%) IBM Notes
17 2 (0.30%) WebLogic
Applications
1 146 (22.05%) MS Office
2 133 (20.09%) MS Excel
3 5 (0.76%) MS PowerPoint
3 5 (0.76%) Spreadsheet
4 3 (0.45%) MS Visio
4 3 (0.45%) Acrobat
5 2 (0.30%) Photoshop
6 1 (0.15%) AutoCAD
6 1 (0.15%) Adobe After Effects
6 1 (0.15%) Final Cut Pro
6 1 (0.15%) InfoPath
Business Applications
1 15 (2.27%) Dynamics CRM
2 14 (2.11%) Towers Watson Igloo
3 9 (1.36%) Remedy ITSM
4 4 (0.60%) SAP SRM
5 3 (0.45%) Oracle General Ledger
5 3 (0.45%) Oracle EBS R12
5 3 (0.45%) Oracle Payables
5 3 (0.45%) Oracle Receivables
5 3 (0.45%) Oracle Assets
5 3 (0.45%) Oracle EBS
5 3 (0.45%) Oracle Financials
5 3 (0.45%) Oracle 11i
6 2 (0.30%) SAP Business One
7 1 (0.15%) PeopleSoft HRMS
7 1 (0.15%) SAP R/3
7 1 (0.15%) RMDS
7 1 (0.15%) Dynamics AX
7 1 (0.15%) 3000 Xtra
Cloud Services
1 34 (5.14%) Office 365
2 17 (2.57%) SaaS
3 16 (2.42%) IaaS
4 8 (1.21%) Microsoft Azure
5 2 (0.30%) Cloud Computing
5 2 (0.30%) Yammer
6 1 (0.15%) PaaS
Communications & Networking
1 107 (16.16%) VPN
2 96 (14.50%) TCP/IP
3 95 (14.35%) Firewall
4 92 (13.90%) LAN
5 83 (12.54%) WAN
6 79 (11.93%) DNS
7 72 (10.88%) VoIP
8 58 (8.76%) Internet
9 52 (7.85%) DHCP
10 31 (4.68%) SAN
11 28 (4.23%) Broadband
12 22 (3.32%) SMTP
12 22 (3.32%) MPLS
13 20 (3.02%) VLAN
14 19 (2.87%) LLU
14 19 (2.87%) IP Telephony
15 17 (2.57%) Wireless
16 16 (2.42%) Wi-Fi
17 15 (2.27%) Cisco IOS
18 14 (2.11%) POP3
Database & Business Intelligence
1 150 (22.66%) SQL Server
2 52 (7.85%) SQL Server 2008
3 51 (7.70%) SQL Server 2005
4 29 (4.38%) SQL Server 2012
5 20 (3.02%) Data Mining
6 17 (2.57%) Relational Database
7 13 (1.96%) Crystal Reports
7 13 (1.96%) RDBMS
8 10 (1.51%) Oracle Reports
8 10 (1.51%) SQL Server Integration Services
8 10 (1.51%) SQL Server Reporting Services
9 9 (1.36%) MySQL
10 7 (1.06%) SQLPlus
11 6 (0.91%) InterSystems Cache
11 6 (0.91%) MS Access
12 5 (0.76%) PostgreSQL
13 4 (0.60%) Hadoop
13 4 (0.60%) Big Data
14 3 (0.45%) Oracle Database
14 3 (0.45%) Oracle BI Publisher
Development Applications
1 7 (1.06%) SQL Server Management Studio (SSMS)
2 3 (0.45%) Oracle Forms
3 2 (0.30%) Eclipse
3 2 (0.30%) Visual Studio
3 2 (0.30%) JIRA
4 1 (0.15%) Team Foundation Server
4 1 (0.15%) VSS/SourceSafe
4 1 (0.15%) InstallShield
4 1 (0.15%) Bugzilla
4 1 (0.15%) Xcode
4 1 (0.15%) Subversion
4 1 (0.15%) Maven
General
1 157 (23.72%) Finance
2 63 (9.52%) Telecoms
3 33 (4.98%) Legal
4 30 (4.53%) Law
5 24 (3.63%) Banking
6 22 (3.32%) Front Office
7 18 (2.72%) Retail
8 15 (2.27%) Marketing
9 14 (2.11%) French Language
10 13 (1.96%) German Language
11 11 (1.66%) Advertising
12 9 (1.36%) Spanish Language
13 8 (1.21%) Back Office
13 8 (1.21%) Electronics
14 7 (1.06%) Financial Institution
15 6 (0.91%) Investment Banking
16 4 (0.60%) Games
17 3 (0.45%) Manufacturing
17 3 (0.45%) Swedish Language
17 3 (0.45%) Danish Language
Libraries, Frameworks & Software Standards
1 57 (8.61%) .NET
2 35 (5.29%) XML
3 22 (3.32%) HTML
4 12 (1.81%) FIX Protocol
5 11 (1.66%) CSS
5 11 (1.66%) Web Services
6 10 (1.51%) ASP.NET
7 9 (1.36%) Application Packaging
8 8 (1.21%) JSP
8 8 (1.21%) J2EE
9 7 (1.06%) JSON
10 6 (0.91%) .NET Framework
10 6 (0.91%) COM
10 6 (0.91%) JMS
11 4 (0.60%) Classic ASP
11 4 (0.60%) SOAP
11 4 (0.60%) ODBC
11 4 (0.60%) jQuery
11 4 (0.60%) RESTful
12 3 (0.45%) REST
Miscellaneous
1 78 (11.78%) Blackberry
2 51 (7.70%) Computer Science
3 43 (6.50%) Analytical Skills
4 22 (3.32%) Client/Server
5 17 (2.57%) Data Structures
5 17 (2.57%) Enterprise Software
6 14 (2.11%) Hedge funds
6 14 (2.11%) Video Conferencing
7 11 (1.66%) EPoS
8 10 (1.51%) Social Media
9 9 (1.36%) iPhone
10 8 (1.21%) Thin Client
10 8 (1.21%) Fat Client
10 8 (1.21%) Management Information System
10 8 (1.21%) Clustering
11 7 (1.06%) Mathematics
12 6 (0.91%) Visualisation
12 6 (0.91%) Replication
13 5 (0.76%) Blog
14 4 (0.60%) EFT
Operating Systems
1 451 (68.13%) Windows
2 176 (26.59%) Windows Server 2008
3 141 (21.30%) Windows 7
4 107 (16.16%) Windows Server 2012
5 101 (15.26%) Windows Server 2003
6 82 (12.39%) Windows 8
7 58 (8.76%) Linux
8 54 (8.16%) Windows XP
9 49 (7.40%) UNIX
10 33 (4.98%) Apple iOS
11 27 (4.08%) Android
12 23 (3.47%) Mac OS X
13 16 (2.42%) Windows Vista
14 11 (1.66%) AIX
14 11 (1.66%) Windows 2000 Server
15 7 (1.06%) Solaris
15 7 (1.06%) Mac OS X Server
16 1 (0.15%) VMS
16 1 (0.15%) Mac OS
Processes & Methodologies
1 156 (23.56%) ITIL
2 34 (5.14%) CRM
3 33 (4.98%) Service Delivery
4 30 (4.53%) Problem Management
5 27 (4.08%) Time Management
6 22 (3.32%) Release Management
6 22 (3.32%) Incident Management
7 20 (3.02%) Continuous Improvement
7 20 (3.02%) Mentoring
8 19 (2.87%) Disaster Recovery
9 17 (2.57%) Root Cause Analysis
10 16 (2.42%) Change Control
10 16 (2.42%) Configuration Management
11 15 (2.27%) Service Management
11 15 (2.27%) Data Management
11 15 (2.27%) Document Management
12 14 (2.11%) System Testing
13 13 (1.96%) Project Management
13 13 (1.96%) Stakeholder Management
14 12 (1.81%) ERP
Programming Languages
1 185 (27.95%) SQL
2 49 (7.40%) Java
3 33 (4.98%) C#
4 24 (3.63%) JavaScript
5 20 (3.02%) PL/SQL
5 20 (3.02%) T-SQL
6 10 (1.51%) VBScript
6 10 (1.51%) Python
7 9 (1.36%) C++
8 8 (1.21%) Perl
9 4 (0.60%) PowerShell
10 3 (0.45%) Bash Shell
10 3 (0.45%) Shell Script
11 2 (0.30%) VB
11 2 (0.30%) VB.NET
11 2 (0.30%) ABAP
11 2 (0.30%) C
11 2 (0.30%) Ruby
12 1 (0.15%) Korn
12 1 (0.15%) R
Qualifications
1 110 (16.62%) Degree
2 96 (14.50%) Microsoft Certification
3 74 (11.18%) MCSE
4 72 (10.88%) Cisco Certification
5 50 (7.55%) CCNA
6 35 (5.29%) MCSA
6 35 (5.29%) MCP
7 28 (4.23%) CCNP
8 25 (3.78%) MCITP
9 16 (2.42%) MCTS
10 13 (1.96%) ITIL Certification
11 12 (1.81%) VMware Certified Professional (VCP)
12 10 (1.51%) Citrix Certification
13 9 (1.36%) ITIL Foundation Certificate
14 8 (1.21%) VCP4
15 7 (1.06%) VCP5
16 5 (0.76%) JNCIA
17 4 (0.60%) SC Cleared
17 4 (0.60%) Security Cleared
18 3 (0.45%) A+ Certification
Quality Assurance & Compliance
1 49 (7.40%) SLA
2 4 (0.60%) ISO/IEC 27001
2 4 (0.60%) QA
2 4 (0.60%) Data Quality
3 1 (0.15%) Solvency II
3 1 (0.15%) Sarbanes-Oxley
System Software
1 225 (33.99%) Active Directory
2 94 (14.20%) VMware Infrastructure
3 33 (4.98%) XenApp
4 27 (4.08%) Hyper-V
5 26 (3.93%) vSphere
6 18 (2.72%) Terminal Server
7 13 (1.96%) Microsoft App-V
8 11 (1.66%) XenDesktop
9 10 (1.51%) VMware ESX
10 8 (1.21%) VMware ESXi
11 6 (0.91%) VMware Workstation
11 6 (0.91%) Terminal Services
11 6 (0.91%) XenServer
12 3 (0.45%) HDFS
13 1 (0.15%) LXC
13 1 (0.15%) ISA Server
13 1 (0.15%) Squid
13 1 (0.15%) Citrix Presentation Server
13 1 (0.15%) vCloud
13 1 (0.15%) KVM
Systems Management
1 40 (6.04%) SCCM
2 6 (0.91%) SCOM
2 6 (0.91%) Backup Exec
3 5 (0.76%) NetBackup
3 5 (0.76%) XenMobile
4 4 (0.60%) ZABBIX
4 4 (0.60%) WhatsUp Gold
4 4 (0.60%) SolarWinds Orion
5 3 (0.45%) WSUS
5 3 (0.45%) Norton AntiVirus
6 2 (0.30%) Systems Management Server (SMS)
6 2 (0.30%) CiscoWorks
6 2 (0.30%) SCVMM
7 1 (0.15%) SCOrch
7 1 (0.15%) SCSM
7 1 (0.15%) Tivoli Storage Manager
7 1 (0.15%) ServiceCenter
7 1 (0.15%) WMI
Vendors
1 321 (48.49%) Microsoft
2 157 (23.72%) VMware
3 131 (19.79%) Cisco
4 114 (17.22%) Citrix
5 60 (9.06%) Apple
6 42 (6.34%) Oracle
7 33 (4.98%) HP
8 28 (4.23%) Dell
8 28 (4.23%) Open Text
9 23 (3.47%) LANDesk
10 20 (3.02%) Avaya
11 19 (2.87%) BT
12 18 (2.72%) Bloomberg
13 17 (2.57%) IBM
14 16 (2.42%) Reuters
15 15 (2.27%) Nokia
16 13 (1.96%) Symantec
16 13 (1.96%) Juniper
17 12 (1.81%) Adobe
17 12 (1.81%) NetApp
Central London / West End
1st Choice Computer Appointments Ltd
Salary: Up to £26,000 per annum
Posted: 5 hours ago
City, London
ComputAppoint
Salary: £50000 per annum + Excellent Benefits
Posted: 11 hours ago
London
TechnoRecruit
Posted: 13 hours ago
London
ENTERPRISE RECRUITMENT LTD
Salary: £30000 - £40000 per annum, Benefits Flexible Work, Pension + More!
Posted: 13 hours ago
London
Proactive Appointments
Salary: Up to £80,000 per annum + Benefits
Posted: 14 hours ago
London
Spencer Rose
Salary: From £30,000 to £35,000 per annum
Posted: 19 hours ago
London
Code Red Associates
Salary: £40000 - £50000 per annum
Posted: Yesterday
Central London / West End
Evolution Recruitment Solutions
Salary: Between 22000 and 27000
Posted: Yesterday
London
Evermore Global
Salary: From £25,000 to £30,000 per annum £25,000 - £30,000 + package
Posted: Yesterday
City, London
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: Yesterday
London
Evermore Global
Salary: From £50,000 to £60,000 per annum + package
Posted: 2 days ago
London
Cyber Team
Salary: From £25,000 to £25,000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £37k - 42k per year
Posted: 2 days ago
London
networx
Salary: £Competitive + Benefits with opportunity for overtime
Posted: 2 days ago
London
Marcus Donald People
Salary: £40000 - £50000 per annum
Posted: 3 days ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 4 days ago
London
Information Technology Services
Salary: £40k - 45k per year
Posted: 4 days ago
London
Digitech Resourcing Ltd
Salary: From £40,000 to £50,000 per annum £50k + benefits
Posted: 6 days ago
Central London / West End
FT Select
Salary: From £33,000 to £38,000 per annum plus oncall and benefits
Posted: 6 days ago
City, London
Bloomberg LP
Salary: Competitive Salary + Benefits
Posted: 12 days ago