The table below looks at the statistics for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 323 387 335
Rank change year-on-year
+64 -52
Permanent jobs requiring a Technical Support 371 239 373
As % of all permanent IT jobs located in London 0.81% 0.54% 0.75%
As % of the Job Titles category 0.86% 0.57% 0.79%
Number of salaries quoted 300 207 316
Average salary £35,000 £35,000 £40,000
Average salary % change year-on-year
- -12.50%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £50,000 £60,000
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
43006 41638 46964
As % of all permanent IT jobs located in London 93.37% 93.52% 94.55%
Number of salaries quoted 35883 35024 40689
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 19 September 2014.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +86 127 £36,500 -6.41% 17
Croydon +7 14 £30,500 -6.15%
Kingston Upon Thames - 4 £27,500 -
Uxbridge - 4 - -
Docklands, London +1 3 £29,500 -
Enfield - 3 £27,500 -
Greenford - 3 £21,250 -
Surbiton - 3 £27,000 -
Sidcup -1 2 £26,750 +18.88%
Hounslow -6 1 £26,500 -43.01%
Wembley - 1 £35,000 -
Canary Wharf - 1 £37,500 -
Greenwich - 1 £23,000 -
Hackney - 1 £31,500 -
Southwark - 1 £35,000 -
Wimbledon - 1 £35,000 -
Mayfair - 1 £50,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 19 September 2014, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 367 (55.35%) Windows
2 266 (40.12%) Microsoft
3 188 (28.36%) Finance
4 175 (26.40%) Active Directory
5 166 (25.04%) SQL
6 165 (24.89%) ITIL
7 149 (22.47%) Windows Server 2008
8 146 (22.02%) MS Excel
9 138 (20.81%) Degree
10 136 (20.51%) MS Office
11 126 (19.00%) SQL Server
12 124 (18.70%) VMware
13 118 (17.80%) MS Exchange
14 104 (15.69%) Microsoft Certification
15 96 (14.48%) Windows 7
16 91 (13.73%) Analytical Skills
16 91 (13.73%) Citrix
16 91 (13.73%) Windows Server 2003
17 82 (12.37%) Linux
18 76 (11.46%) VMware Infrastructure
19 71 (10.71%) Java
20 69 (10.41%) MCSE
20 69 (10.41%) DNS
21 68 (10.26%) Oracle
22 67 (10.11%) DHCP
22 67 (10.11%) Windows XP
23 66 (9.95%) UNIX
24 65 (9.80%) TCP/IP
24 65 (9.80%) Firewall
25 60 (9.05%) Bloomberg

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 19 September 2014, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 118 (17.80%) MS Exchange
2 56 (8.45%) Exchange Server 2010
3 55 (8.30%) IIS
4 52 (7.84%) SharePoint
5 23 (3.47%) Blackberry Enterprise Server
6 21 (3.17%) Tomcat
7 20 (3.02%) Exchange Server 2007
7 20 (3.02%) Lync
8 19 (2.87%) Exchange Server 2013
9 12 (1.81%) Exchange Server 2003
10 11 (1.66%) Apache
11 10 (1.51%) Alfresco
12 9 (1.36%) WebSphere
13 7 (1.06%) SAS
14 6 (0.90%) SAP Web AS
14 6 (0.90%) NetWeaver
15 4 (0.60%) WorkSite
16 3 (0.45%) Exchange Server 2000
16 3 (0.45%) ColdFusion
16 3 (0.45%) MQSeries
Applications
1 146 (22.02%) MS Excel
2 136 (20.51%) MS Office
3 10 (1.51%) MS PowerPoint
4 6 (0.90%) PowerPivot
5 4 (0.60%) Acrobat
6 2 (0.30%) Spreadsheet
6 2 (0.30%) Final Cut Pro
7 1 (0.15%) Photoshop
7 1 (0.15%) FreeHand
7 1 (0.15%) Adobe Illustrator
Business Applications
1 12 (1.81%) SAP Business One
2 9 (1.36%) Oracle EBS R12
3 7 (1.06%) Oracle Payables
3 7 (1.06%) Oracle Financials
3 7 (1.06%) Oracle EBS
3 7 (1.06%) Oracle Receivables
3 7 (1.06%) Oracle Cash Management
3 7 (1.06%) Oracle Assets
3 7 (1.06%) Oracle General Ledger
4 6 (0.90%) Dynamics CRM
4 6 (0.90%) Dynamics AX
5 5 (0.75%) Oracle Applications
6 4 (0.60%) Oracle 11i
6 4 (0.60%) PeopleSoft HRMS
6 4 (0.60%) SAP SRM
7 3 (0.45%) SunGard AvantGard
7 3 (0.45%) Oracle Subledger Accounting
8 2 (0.30%) Remedy ITSM
8 2 (0.30%) Google Analytics
9 1 (0.15%) Oracle Procure-to-Pay
Cloud Services
1 17 (2.56%) SaaS
2 11 (1.66%) Office 365
3 10 (1.51%) IaaS
3 10 (1.51%) PaaS
4 7 (1.06%) Cloud Computing
5 2 (0.30%) Google Apps
6 1 (0.15%) Microsoft Azure
Communications & Networking
1 69 (10.41%) DNS
2 67 (10.11%) DHCP
3 65 (9.80%) TCP/IP
3 65 (9.80%) Firewall
4 49 (7.39%) Internet
5 43 (6.49%) VPN
6 41 (6.18%) LAN
7 33 (4.98%) WAN
8 19 (2.87%) SAN
9 18 (2.71%) SSL
9 18 (2.71%) Wireless
10 15 (2.26%) VoIP
11 13 (1.96%) Wi-Fi
11 13 (1.96%) MPLS
12 9 (1.36%) LDAP
13 7 (1.06%) HTTP
14 6 (0.90%) NAS
14 6 (0.90%) Intranet
14 6 (0.90%) VLAN
15 5 (0.75%) Network Security
Database & Business Intelligence
1 126 (19.00%) SQL Server
2 25 (3.77%) SQL Server 2008
3 24 (3.62%) SQL Server Reporting Services
4 18 (2.71%) SQL Server 2005
4 18 (2.71%) SQL Server 2012
5 14 (2.11%) Relational Database
6 11 (1.66%) Oracle Database
7 7 (1.06%) Oracle BI Publisher
7 7 (1.06%) Base SAS
7 7 (1.06%) RDBMS
7 7 (1.06%) MySQL
7 7 (1.06%) DB2
8 6 (0.90%) SQL Server Integration Services
9 5 (0.75%) Crystal Reports
9 5 (0.75%) Oracle Reports
9 5 (0.75%) Data Mining
10 4 (0.60%) DTS
10 4 (0.60%) Ingres
11 3 (0.45%) Oracle Discoverer
11 3 (0.45%) MS Access
Development Applications
1 5 (0.75%) Oracle Forms
2 2 (0.30%) AdminStudio
3 1 (0.15%) Bugzilla
3 1 (0.15%) InstallShield
3 1 (0.15%) Visual Studio
General
1 188 (28.36%) Finance
2 43 (6.49%) Banking
3 40 (6.03%) Law
4 26 (3.92%) French Language
5 25 (3.77%) Front Office
6 20 (3.02%) Legal
6 20 (3.02%) Japanese Language
7 19 (2.87%) Telecoms
8 13 (1.96%) Back Office
9 11 (1.66%) Electronics
9 11 (1.66%) Retail
9 11 (1.66%) German Language
10 10 (1.51%) Marketing
10 10 (1.51%) Multimedia
10 10 (1.51%) Advertising
11 9 (1.36%) Manufacturing
12 8 (1.21%) Investment Banking
13 7 (1.06%) Mandarin Language
14 6 (0.90%) Spanish Language
14 6 (0.90%) Publishing
Libraries, Frameworks & Software Standards
1 45 (6.79%) .NET
2 37 (5.58%) HTML
3 30 (4.52%) XML
4 18 (2.71%) CSS
5 14 (2.11%) ASP.NET
6 13 (1.96%) Web Services
7 10 (1.51%) SOAP
8 9 (1.36%) XSL
8 9 (1.36%) COM
9 8 (1.21%) .NET Framework
9 8 (1.21%) Android SDK
10 6 (0.90%) SAP Basis
10 6 (0.90%) DHTML
11 5 (0.75%) jQuery
11 5 (0.75%) Java EE
12 4 (0.60%) JSON
12 4 (0.60%) J2EE
12 4 (0.60%) JSP
13 3 (0.45%) Classic ASP
13 3 (0.45%) DOM
Miscellaneous
1 91 (13.73%) Analytical Skills
2 46 (6.94%) Blackberry
2 46 (6.94%) Computer Science
3 35 (5.28%) Biometrics
4 16 (2.41%) Enterprise Software
5 13 (1.96%) Hedge funds
5 13 (1.96%) Management Information System
6 12 (1.81%) Thin Client
6 12 (1.81%) Fat Client
7 10 (1.51%) iPhone
7 10 (1.51%) User Experience
7 10 (1.51%) EFT
8 8 (1.21%) Foreign Exchange (FX)
9 6 (0.90%) Replication
10 5 (0.75%) Clustering
10 5 (0.75%) Client/Server
10 5 (0.75%) Equities
10 5 (0.75%) iPad
11 4 (0.60%) iSeries
11 4 (0.60%) Mobile App
Operating Systems
1 367 (55.35%) Windows
2 149 (22.47%) Windows Server 2008
3 96 (14.48%) Windows 7
4 91 (13.73%) Windows Server 2003
5 82 (12.37%) Linux
6 67 (10.11%) Windows XP
7 66 (9.95%) UNIX
8 54 (8.14%) Windows Server 2012
9 37 (5.58%) Windows 8
10 24 (3.62%) Mac OS X
11 15 (2.26%) Windows Vista
12 14 (2.11%) Android
13 13 (1.96%) Solaris
14 8 (1.21%) AIX
15 7 (1.06%) Apple iOS
16 6 (0.90%) Red Hat Enterprise Linux
16 6 (0.90%) zOS
17 4 (0.60%) Windows 2000 Server
18 3 (0.45%) Mac OS
19 2 (0.30%) CentOS
Processes & Methodologies
1 165 (24.89%) ITIL
2 31 (4.68%) Problem Management
3 29 (4.37%) Service Management
4 26 (3.92%) Time Management
5 22 (3.32%) Incident Management
6 21 (3.17%) Analytics
7 19 (2.87%) ERP
7 19 (2.87%) Disaster Recovery
8 18 (2.71%) CRM
8 18 (2.71%) Business Intelligence
9 16 (2.41%) Business Analysis
9 16 (2.41%) Performance Management
9 16 (2.41%) ETRM
10 15 (2.26%) Data Analysis
11 14 (2.11%) Document Management
12 13 (1.96%) Change Management
12 13 (1.96%) Performance Monitoring
13 12 (1.81%) ITSM
13 12 (1.81%) Service Delivery
13 12 (1.81%) E-Commerce
Programming Languages
1 166 (25.04%) SQL
2 71 (10.71%) Java
3 34 (5.13%) JavaScript
4 24 (3.62%) VBScript
5 22 (3.32%) Python
6 19 (2.87%) PowerShell
7 18 (2.71%) C#
8 15 (2.26%) PL/SQL
9 14 (2.11%) T-SQL
10 13 (1.96%) PHP
11 12 (1.81%) Perl
12 9 (1.36%) C++
13 8 (1.21%) Shell Script
14 6 (0.90%) VBA
14 6 (0.90%) VB.NET
14 6 (0.90%) ABAP
15 5 (0.75%) VB
16 4 (0.60%) Bash Shell
17 3 (0.45%) C
18 2 (0.30%) Delphi
Qualifications
1 138 (20.81%) Degree
2 104 (15.69%) Microsoft Certification
3 69 (10.41%) MCSE
4 48 (7.24%) MCP
5 36 (5.43%) Cisco Certification
6 34 (5.13%) MCSA
7 31 (4.68%) MCITP
8 26 (3.92%) CCNA
9 18 (2.71%) ITIL Certification
10 15 (2.26%) CCNP
11 11 (1.66%) Security Cleared
12 6 (0.90%) HNC
13 5 (0.75%) Network+ Certification
13 5 (0.75%) A+ Certification
13 5 (0.75%) MOS
13 5 (0.75%) VMware Certified Professional (VCP)
13 5 (0.75%) ITIL Foundation Certificate
14 4 (0.60%) JNCIA
14 4 (0.60%) Avaya Certification
15 3 (0.45%) Six Sigma Green Belt
Quality Assurance & Compliance
1 51 (7.69%) SLA
2 12 (1.81%) Sarbanes-Oxley
3 9 (1.36%) ISO/IEC 27001
4 7 (1.06%) ISO 9001
4 7 (1.06%) Data Quality
5 4 (0.60%) QA
6 2 (0.30%) COBIT
7 1 (0.15%) PCI DSS
7 1 (0.15%) Solvency II
System Software
1 175 (26.40%) Active Directory
2 76 (11.46%) VMware Infrastructure
3 45 (6.79%) Hyper-V
4 32 (4.83%) XenApp
5 21 (3.17%) VMware ESX
5 21 (3.17%) vSphere
6 12 (1.81%) Microsoft App-V
7 11 (1.66%) XenDesktop
8 6 (0.90%) XenServer
9 5 (0.75%) Citrix Presentation Server
10 4 (0.60%) VMware ESXi
10 4 (0.60%) VMware Workstation
11 3 (0.45%) Terminal Server
12 2 (0.30%) Veritas Cluster Server
13 1 (0.15%) EMC RecoverPoint
13 1 (0.15%) Microsoft Virtual Server
13 1 (0.15%) UAG
Systems Management
1 31 (4.68%) SCCM
2 19 (2.87%) NetBackup
3 7 (1.06%) WSUS
4 6 (0.90%) Backup Exec
5 5 (0.75%) SCOM
6 4 (0.60%) Norton AntiVirus
7 2 (0.30%) MIMEsweeper
7 2 (0.30%) Cisco UCCX
7 2 (0.30%) Cisco CUCM
8 1 (0.15%) McAfee ePO
8 1 (0.15%) WMI
8 1 (0.15%) OpenView
8 1 (0.15%) Legato
8 1 (0.15%) Tivoli
8 1 (0.15%) BMC PATROL
8 1 (0.15%) Control-M
8 1 (0.15%) Nagios
Vendors
1 266 (40.12%) Microsoft
2 124 (18.70%) VMware
3 91 (13.73%) Citrix
4 68 (10.26%) Oracle
5 60 (9.05%) Bloomberg
6 56 (8.45%) Cisco
7 48 (7.24%) HP
8 30 (4.52%) Apple
9 27 (4.07%) SAP
9 27 (4.07%) Reuters
10 17 (2.56%) Sun
11 14 (2.11%) Dell
11 14 (2.11%) IBM
11 14 (2.11%) Veritas
11 14 (2.11%) Symantec
11 14 (2.11%) NetApp
11 14 (2.11%) Open Text
12 13 (1.96%) Avaya
13 12 (1.81%) Infor
14 11 (1.66%) Toshiba
City, London
Bloomberg LP
Posted: Yesterday
City, London
Bloomberg LP
Posted: Yesterday
London
Bridge Noble
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £30000 per annum
Posted: Yesterday
London
ACL Recruitment
Salary: benefits
Posted: Yesterday
London
RBW Consulting
Salary: From £45,000 to £60,000 per annum
Posted: 2 days ago
City, London
Bloomberg LP
Posted: 2 days ago
London
Eximius Group Limited
Salary: Offering very competitive annual salary
Posted: 2 days ago
City, London
Salt
Salary: £50000 - £70000 per annum + bonus & benefits
Posted: 2 days ago
London
Victoria and Albert Museum
Salary: £25,407 per annum (rising to £30,537)
Posted: 2 days ago
London
Ashdown IT
Salary: £28000 - £30000 per annum
Posted: 2 days ago
North West London
Soundnet Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
City, London
RecruitmentRevolution.com Limited
Salary: Up to £38,000 per annum £38,000 plus bonus, pension scheme
Posted: 3 days ago
West London
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000 per annum
Posted: 3 days ago
London
Global Technology Solutions Ltd
Salary: £50000 - £60000 per annum + ben+training
Posted: 3 days ago
City, London
Bloomberg LP
Salary: competitive + benefits
Posted: 4 days ago
London
Spring Technology
Salary: £32000.00 - £37000.00 per annum
Posted: 4 days ago
City, London
ComputerWorld Personnel Ltd
Salary: £35000 - £40000 per annum + bonus
Posted: 4 days ago
Harrow, Middlesex
IT Executive Ltd
Salary: £20000 - £25000 per annum
Posted: 5 days ago