The table below looks at the statistics for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 331 365 363
Rank change year-on-year
+34 -2
Permanent jobs requiring a Technical Support 351 348 282
As % of all permanent IT jobs located in London 0.78% 0.70% 0.62%
As % of the Job Titles category 0.84% 0.75% 0.66%
Number of salaries quoted 303 277 236
Average salary £35,000 £37,500 £37,500
Average salary % change year-on-year
-6.66% -
90% offered a salary of more than £21,700 £25,000 £25,000
10% offered a salary of more than £50,000 £58,500 £55,000
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41866 46477 42712
As % of all permanent IT jobs located in London 93.51% 93.87% 93.97%
Number of salaries quoted 35331 38373 36053
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £31,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 21 April 2015.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +6 76 £38,750 -8.82% 12
Brentford - 8 £71,250 - 1
Chiswick +7 7 £45,000 -
Bromley - 4 £20,250 -
Chessington - 3 £32,500 -
Southwark - 3 £35,000 -
Croydon - 2 £25,500 - 1
Hayes +1 1 - -
Kingston Upon Thames -4 1 £32,500 +54.76%
Uxbridge -8 1 £32,000 +40.65%
Docklands, London -8 1 £60,000 +14.28%
Wimbledon -10 1 £38,000 +68.88%
Hillingdon - 1 - -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 21 April 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 453 (72.02%) Windows
2 312 (49.60%) Microsoft
3 213 (33.86%) Active Directory
4 171 (27.19%) SQL
5 167 (26.55%) ITIL
6 166 (26.39%) MS Office
7 145 (23.05%) MS Excel
7 145 (23.05%) Cisco
7 145 (23.05%) Windows Server 2008
8 144 (22.89%) MS Exchange
9 141 (22.42%) SQL Server
9 141 (22.42%) Finance
10 140 (22.26%) VMware
11 130 (20.67%) Citrix
12 125 (19.87%) Windows 7
13 115 (18.28%) VPN
13 115 (18.28%) Windows Server 2012
14 105 (16.69%) Blackberry
15 103 (16.38%) LAN
16 101 (16.06%) Firewall
17 94 (14.94%) Windows Server 2003
17 94 (14.94%) VMware Infrastructure
18 93 (14.79%) Degree
19 92 (14.63%) WAN
20 91 (14.47%) TCP/IP
21 90 (14.31%) DNS
22 79 (12.56%) Microsoft Certification
23 78 (12.40%) Windows 8
24 76 (12.08%) Apple
25 72 (11.45%) Linux

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 21 April 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 144 (22.89%) MS Exchange
2 71 (11.29%) IIS
3 56 (8.90%) Exchange Server 2010
4 55 (8.74%) SharePoint
5 50 (7.95%) Exchange Server 2007
6 46 (7.31%) Lync
7 35 (5.56%) Exchange Server 2013
8 28 (4.45%) Blackberry Enterprise Server
9 16 (2.54%) Exchange Server 2003
10 14 (2.23%) WorkSite
10 14 (2.23%) SharePoint 2010
11 11 (1.75%) Tomcat
12 7 (1.11%) Apache
13 4 (0.64%) WebLogic
13 4 (0.64%) MQSeries
13 4 (0.64%) JBoss
14 3 (0.48%) IBM Notes
14 3 (0.48%) nginx
14 3 (0.48%) Confluence
14 3 (0.48%) SharePoint 2013
Applications
1 166 (26.39%) MS Office
2 145 (23.05%) MS Excel
3 3 (0.48%) Spreadsheet
4 2 (0.32%) MS PowerPoint
4 2 (0.32%) MS Visio
4 2 (0.32%) Photoshop
5 1 (0.16%) AutoCAD
5 1 (0.16%) Adobe After Effects
5 1 (0.16%) InfoPath
5 1 (0.16%) Final Cut Pro
Business Applications
1 14 (2.23%) Dynamics CRM
2 11 (1.75%) Towers Watson Igloo
3 9 (1.43%) Remedy ITSM
4 8 (1.27%) SAP Business One
5 1 (0.16%) Oracle Payables
5 1 (0.16%) Oracle Receivables
5 1 (0.16%) Oracle Internet Expenses
5 1 (0.16%) Oracle General Ledger
5 1 (0.16%) Oracle EBS R12
5 1 (0.16%) Oracle iProcurement
5 1 (0.16%) 3000 Xtra
5 1 (0.16%) Oracle Financials
5 1 (0.16%) SAP R/3
5 1 (0.16%) Oracle EBS
5 1 (0.16%) RMDS
Cloud Services
1 55 (8.74%) Office 365
2 23 (3.66%) Mimecast
3 21 (3.34%) IaaS
4 16 (2.54%) SaaS
5 12 (1.91%) Microsoft Azure
6 6 (0.95%) Yammer
7 2 (0.32%) Amazon AWS
8 1 (0.16%) PaaS
8 1 (0.16%) Cloud Computing
Communications & Networking
1 115 (18.28%) VPN
2 103 (16.38%) LAN
3 101 (16.06%) Firewall
4 92 (14.63%) WAN
5 91 (14.47%) TCP/IP
6 90 (14.31%) DNS
7 69 (10.97%) VoIP
8 62 (9.86%) DHCP
9 47 (7.47%) Internet
10 38 (6.04%) Broadband
11 28 (4.45%) VLAN
12 27 (4.29%) SAN
13 25 (3.97%) SMTP
14 24 (3.82%) MPLS
14 24 (3.82%) Cisco IOS
15 22 (3.50%) LLU
16 21 (3.34%) POP3
17 20 (3.18%) IP Telephony
18 18 (2.86%) Network Security
19 16 (2.54%) Wireless
Database & Business Intelligence
1 141 (22.42%) SQL Server
2 49 (7.79%) SQL Server 2005
3 43 (6.84%) SQL Server 2008
4 33 (5.25%) SQL Server 2012
5 16 (2.54%) Data Mining
6 13 (2.07%) SQL Server Reporting Services
7 12 (1.91%) SQL Server Integration Services
8 11 (1.75%) Crystal Reports
9 10 (1.59%) Oracle Database
10 7 (1.11%) Relational Database
11 6 (0.95%) Big Data
11 6 (0.95%) Hadoop
11 6 (0.95%) RDBMS
12 5 (0.79%) Apache Hive
13 4 (0.64%) InterSystems Cache
13 4 (0.64%) Oracle Reports
13 4 (0.64%) MS Access
13 4 (0.64%) MySQL
14 3 (0.48%) DTS
14 3 (0.48%) SQLPlus
Development Applications
1 6 (0.95%) JIRA
2 4 (0.64%) Oracle Forms
3 3 (0.48%) SQL Server Management Studio (SSMS)
4 2 (0.32%) Eclipse
5 1 (0.16%) Bugzilla
5 1 (0.16%) Xcode
5 1 (0.16%) Subversion
5 1 (0.16%) Maven
5 1 (0.16%) Team Foundation Server
5 1 (0.16%) Emacs
5 1 (0.16%) Visual Studio
5 1 (0.16%) VSS/SourceSafe
General
1 141 (22.42%) Finance
2 68 (10.81%) Telecoms
3 43 (6.84%) Legal
4 28 (4.45%) Law
4 28 (4.45%) Front Office
5 19 (3.02%) Retail
6 16 (2.54%) Banking
7 9 (1.43%) Marketing
8 8 (1.27%) Back Office
8 8 (1.27%) Electronics
9 7 (1.11%) Advertising
10 6 (0.95%) Financial Institution
10 6 (0.95%) German Language
10 6 (0.95%) Spanish Language
11 5 (0.79%) French Language
11 5 (0.79%) Games
12 4 (0.64%) Investment Banking
13 3 (0.48%) Italian Language
14 2 (0.32%) Local Government
14 2 (0.32%) Manufacturing
Libraries, Frameworks & Software Standards
1 41 (6.52%) .NET
2 34 (5.41%) XML
3 15 (2.38%) HTML
4 11 (1.75%) FIX Protocol
5 10 (1.59%) ASP.NET
6 9 (1.43%) Application Packaging
7 7 (1.11%) JSON
7 7 (1.11%) CSS
8 6 (0.95%) ActiveX
9 5 (0.79%) Middleware
10 4 (0.64%) JMS
11 3 (0.48%) .NET Framework
11 3 (0.48%) J2EE
12 2 (0.32%) COM
12 2 (0.32%) JSP
12 2 (0.32%) XSL
12 2 (0.32%) Spring
12 2 (0.32%) jQuery
13 1 (0.16%) RESTful
13 1 (0.16%) HTML5
Miscellaneous
1 105 (16.69%) Blackberry
2 44 (7.00%) Computer Science
3 33 (5.25%) Analytical Skills
4 23 (3.66%) Client/Server
5 19 (3.02%) Management Information System
6 15 (2.38%) Data Structures
6 15 (2.38%) Video Conferencing
7 14 (2.23%) Enterprise Software
8 13 (2.07%) Hedge funds
9 10 (1.59%) Social Media
10 9 (1.43%) EPoS
11 7 (1.11%) Clustering
12 6 (0.95%) Mathematics
13 5 (0.79%) PDA
13 5 (0.79%) Blog
13 5 (0.79%) Visualisation
14 4 (0.64%) Open Source
14 4 (0.64%) User Experience
14 4 (0.64%) iPhone
15 3 (0.48%) Video Editing
Operating Systems
1 453 (72.02%) Windows
2 145 (23.05%) Windows Server 2008
3 125 (19.87%) Windows 7
4 115 (18.28%) Windows Server 2012
5 94 (14.94%) Windows Server 2003
6 78 (12.40%) Windows 8
7 72 (11.45%) Linux
8 43 (6.84%) UNIX
9 40 (6.36%) Apple iOS
10 39 (6.20%) Windows XP
11 32 (5.09%) Android
12 21 (3.34%) Mac OS X
13 19 (3.02%) Windows Vista
14 8 (1.27%) Mac OS X Server
15 7 (1.11%) Windows 2000 Server
16 5 (0.79%) AIX
16 5 (0.79%) Solaris
17 2 (0.32%) Red Hat Enterprise Linux
17 2 (0.32%) Windows Mobile
18 1 (0.16%) Mac OS
Processes & Methodologies
1 167 (26.55%) ITIL
2 46 (7.31%) CRM
3 32 (5.09%) Service Delivery
4 30 (4.77%) Mentoring
5 27 (4.29%) Configuration Management
6 25 (3.97%) Release Management
7 24 (3.82%) Time Management
8 21 (3.34%) Service Management
9 20 (3.18%) Root Cause Analysis
10 19 (3.02%) Change Control
10 19 (3.02%) Problem Management
11 18 (2.86%) Document Management
12 17 (2.70%) Incident Management
12 17 (2.70%) Disaster Recovery
13 15 (2.38%) Continuous Improvement
14 14 (2.23%) System Testing
14 14 (2.23%) ITSM
14 14 (2.23%) Project Management
14 14 (2.23%) ERP
15 13 (2.07%) Data Management
Programming Languages
1 171 (27.19%) SQL
2 33 (5.25%) Java
3 21 (3.34%) C#
4 16 (2.54%) PL/SQL
5 14 (2.23%) JavaScript
6 13 (2.07%) T-SQL
6 13 (2.07%) Python
7 9 (1.43%) Perl
7 9 (1.43%) C++
8 7 (1.11%) VBScript
9 6 (0.95%) VB
9 6 (0.95%) VBA
10 4 (0.64%) PowerShell
11 3 (0.48%) Bash Shell
11 3 (0.48%) Shell Script
12 2 (0.32%) Ruby
12 2 (0.32%) PHP
13 1 (0.16%) C
13 1 (0.16%) Korn
13 1 (0.16%) AWK
Qualifications
1 93 (14.79%) Degree
2 79 (12.56%) Microsoft Certification
3 64 (10.17%) Cisco Certification
4 63 (10.02%) MCSE
5 49 (7.79%) CCNA
6 27 (4.29%) MCSA
7 25 (3.97%) MCP
7 25 (3.97%) MCITP
8 24 (3.82%) CCNP
9 19 (3.02%) ITIL Certification
10 11 (1.75%) VMware Certified Professional (VCP)
11 10 (1.59%) ITIL Foundation Certificate
12 8 (1.27%) MCTS
13 7 (1.11%) VCP5
13 7 (1.11%) Citrix Certification
14 6 (0.95%) Security Cleared
14 6 (0.95%) SC Cleared
15 5 (0.79%) JNCIA
16 3 (0.48%) MOS
17 2 (0.32%) MCDST
Quality Assurance & Compliance
1 48 (7.63%) SLA
2 6 (0.95%) ISO/IEC 27001
2 6 (0.95%) COBIT
3 2 (0.32%) QA
3 2 (0.32%) Data Quality
System Software
1 213 (33.86%) Active Directory
2 94 (14.94%) VMware Infrastructure
3 46 (7.31%) Hyper-V
4 40 (6.36%) XenApp
5 24 (3.82%) Terminal Server
5 24 (3.82%) vSphere
6 14 (2.23%) XenServer
7 13 (2.07%) Microsoft App-V
8 12 (1.91%) XenDesktop
9 9 (1.43%) Terminal Services
10 6 (0.95%) VMware ESX
11 5 (0.79%) HDFS
12 4 (0.64%) VMware ESXi
13 3 (0.48%) Citrix Presentation Server
13 3 (0.48%) VMware Workstation
14 2 (0.32%) ISA Server
14 2 (0.32%) Microsoft Virtual Server
15 1 (0.16%) NFS
15 1 (0.16%) KVM
15 1 (0.16%) LXC
Systems Management
1 38 (6.04%) SCCM
2 10 (1.59%) Backup Exec
3 8 (1.27%) WSUS
4 7 (1.11%) AirWatch
5 4 (0.64%) XenMobile
5 4 (0.64%) Norton AntiVirus
6 3 (0.48%) NetBackup
6 3 (0.48%) ZABBIX
6 3 (0.48%) WhatsUp Gold
6 3 (0.48%) SolarWinds Orion
7 2 (0.32%) ARCserve
7 2 (0.32%) SCOM
8 1 (0.16%) SCVMM
8 1 (0.16%) HP Data Protector
8 1 (0.16%) CiscoWorks
8 1 (0.16%) Tivoli Storage Manager
8 1 (0.16%) Nagios
8 1 (0.16%) ServiceCenter
8 1 (0.16%) SCSM
Vendors
1 312 (49.60%) Microsoft
2 145 (23.05%) Cisco
3 140 (22.26%) VMware
4 130 (20.67%) Citrix
5 76 (12.08%) Apple
6 46 (7.31%) Oracle
7 33 (5.25%) HP
8 29 (4.61%) Avaya
9 26 (4.13%) Dell
10 25 (3.97%) LANDesk
11 22 (3.50%) BT
12 21 (3.34%) Nokia
13 19 (3.02%) Bloomberg
14 16 (2.54%) Reuters
15 15 (2.38%) NetApp
15 15 (2.38%) IBM
16 14 (2.23%) Remedy
17 12 (1.91%) SolarWinds
18 11 (1.75%) OpenText
18 11 (1.75%) SonicWALL
Central London / West End
Evolution Recruitment Solutions
Salary: 22,000 - 28,000 + benefits
Posted: 4 hours ago
South East London
Linkpoint Resources
Salary: From £16 to £20 per hour
Posted: 7 hours ago
London
EasyWebRecruitment.com
Salary: £18,000 - £20,000 dependent on experience
Posted: 11 hours ago
City, London
Informatiq Consulting
Salary: £38000 - £44000 per annum
Posted: 11 hours ago
Brentford, Middlesex
EMC Computer Systems (UK) Limited
Salary: Unspecified competative
Posted: 11 hours ago
City, London
Evolution Recruitment Solutions
Salary: Between 36000 and 42000 plus overtime
Posted: 13 hours ago
West London
Blue Glue
Salary: From £24,000 to £27,000 per annum
Posted: Yesterday
Croydon, Surrey
Harrington Starr
Salary: £27000 per annum
Posted: 3 days ago
London
Opus Recruitment Solutions Ltd
Salary: £0 - £28000 per annum, Benefits Bonus + Benefits
Posted: 4 days ago
London
1st Choice Computer Appointments Ltd
Salary: Up to £25,000 per annum
Posted: 4 days ago
City, London
Spencer Rose
Salary: From £50,000 to £60,000 per annum + bonus & benefits
Posted: 4 days ago
London
Global Technology Solutions Ltd
Salary: £26000 - £32000 per annum + benefits
Posted: 4 days ago
London
Digital Pursuit Ltd
Salary: From £22,000 to £28,000 per annum
Posted: 4 days ago
London
CodeSource Recruitment Limited
Salary: From £30,000 to £38,000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £55000 - £75000 per annum
Posted: 6 days ago
City, London
Bloomberg LP
Salary: Competitive Salary + Benefits
Posted: 7 days ago
City of London
Nigel Frank International Limited - Newcastle
Posted: 8 days ago
City of London
Hays IT - Uk Posting account
Salary: £25000.00 - £40000.00 per day + Benefits
Posted: 14 days ago
City of London
Bloomberg
Posted: 22 days ago
City of London
Hays IT - Uk Posting account
Salary: £250.00 per annum
Posted: 22 days ago