The first table below looks at the demand for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 358 352 388
Rank change year-on-year
-6 +36
Permanent jobs requiring a Technical Support 348 282 318
As % of all permanent IT jobs located in London 0.70% 0.62% 0.57%
As % of the Job Titles category 0.75% 0.66% 0.60%
Number of salaries quoted 277 236 273
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £58,500 £55,000 £59,500
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
46521 42684 52638
As % of all permanent IT jobs located in London 93.74% 93.92% 93.86%
Number of salaries quoted 38422 36027 45659
Average salary £52,500 £50,000 £50,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £31,500 £32,500 £31,500
10% offered a salary of more than £77,000 £77,500 £75,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
England

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 18 April 2014.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London -3 99 £42,500 +21.42% 13
Uxbridge - 6 £22,750 -
Twickenham - 5 £31,000 -
Kingston Upon Thames -3 4 £21,000 -8.69%
Hackney - 4 - -
Chiswick - 3 £45,000 -
Canary Wharf - 3 £42,500 -
Hayes - 2 £77,500 -
Wimbledon - 2 £22,500 -
Harrow - 1 £22,000 - 2
Docklands, London - 1 £52,500 -
Ealing - 1 - -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 333 (56.92%) Windows
2 249 (42.56%) SQL
3 226 (38.63%) Microsoft
4 169 (28.89%) SQL Server
5 151 (25.81%) Active Directory
6 142 (24.27%) Finance
7 137 (23.42%) Windows Server 2008
8 132 (22.56%) Degree
9 127 (21.71%) Linux
10 125 (21.37%) MS Office
11 115 (19.66%) VMware
12 107 (18.29%) Windows Server 2003
13 106 (18.12%) MS Exchange
14 102 (17.44%) MS Excel
15 100 (17.09%) Oracle
16 98 (16.75%) ITIL
17 95 (16.24%) Microsoft Certification
18 91 (15.56%) IIS
19 90 (15.38%) Citrix
20 76 (12.99%) DHCP
20 76 (12.99%) VMware Infrastructure
21 74 (12.65%) DNS
21 74 (12.65%) UNIX
22 67 (11.45%) Windows 7
23 64 (10.94%) MCSE
24 63 (10.77%) .NET
25 59 (10.09%) Windows XP
26 56 (9.57%) SQL Server 2008
27 55 (9.40%) Windows Server 2012
28 54 (9.23%) TCP/IP

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 106 (18.12%) MS Exchange
2 91 (15.56%) IIS
3 51 (8.72%) SharePoint
3 51 (8.72%) Exchange Server 2010
4 35 (5.98%) Apache
5 33 (5.64%) Tomcat
6 25 (4.27%) Exchange Server 2003
7 24 (4.10%) Exchange Server 2007
8 17 (2.91%) Blackberry Enterprise Server
8 17 (2.91%) Lync
9 10 (1.71%) MQSeries
10 7 (1.20%) WebLogic
10 7 (1.20%) WebSphere
11 6 (1.03%) SAP Web AS
11 6 (1.03%) NetWeaver
11 6 (1.03%) Exchange Server 2013
12 5 (0.85%) SharePoint 2013
12 5 (0.85%) CMS
13 4 (0.68%) IBM Notes
13 4 (0.68%) SharePoint 2010
Applications
1 125 (21.37%) MS Office
2 102 (17.44%) MS Excel
3 7 (1.20%) MS PowerPoint
4 5 (0.85%) PowerPivot
5 2 (0.34%) InfoPath
5 2 (0.34%) MS Visio
5 2 (0.34%) Final Cut Pro
6 1 (0.17%) Acrobat
6 1 (0.17%) S-PLUS
Business Applications
1 17 (2.91%) SAP Business One
2 13 (2.22%) Oracle EBS R12
3 12 (2.05%) Oracle Financials
3 12 (2.05%) Oracle General Ledger
3 12 (2.05%) Oracle Payables
3 12 (2.05%) Oracle Receivables
3 12 (2.05%) Oracle Assets
4 11 (1.88%) Oracle EBS
5 8 (1.37%) Oracle Applications
6 6 (1.03%) SunGard AvantGard
6 6 (1.03%) Dynamics CRM
6 6 (1.03%) Oracle Cash Management
7 5 (0.85%) Oracle 11i
8 3 (0.51%) Oracle Procure-to-Pay
8 3 (0.51%) Remedy ITSM
9 2 (0.34%) Dynamics AX
9 2 (0.34%) OpenWorks
10 1 (0.17%) 3000 Xtra
10 1 (0.17%) ION MarketView
10 1 (0.17%) Markit EDM
Cloud Services
1 12 (2.05%) SaaS
1 12 (2.05%) Office 365
2 5 (0.85%) IaaS
3 4 (0.68%) Amazon AWS
4 3 (0.51%) Cloud Computing
5 1 (0.17%) Microsoft Azure
Communications & Networking
1 76 (12.99%) DHCP
2 74 (12.65%) DNS
3 54 (9.23%) TCP/IP
4 51 (8.72%) LAN
5 49 (8.38%) VPN
6 48 (8.21%) Firewall
7 39 (6.67%) WAN
8 34 (5.81%) Internet
9 24 (4.10%) SAN
10 20 (3.42%) SSL
11 19 (3.25%) Wireless
11 19 (3.25%) VLAN
12 18 (3.08%) VoIP
13 17 (2.91%) Wi-Fi
14 15 (2.56%) MPLS
14 15 (2.56%) 802.11
15 13 (2.22%) LDAP
16 12 (2.05%) NAS
17 7 (1.20%) Ethernet
17 7 (1.20%) HTTP
Database & Business Intelligence
1 169 (28.89%) SQL Server
2 56 (9.57%) SQL Server 2008
3 47 (8.03%) SQL Server 2005
4 33 (5.64%) Oracle Database
5 30 (5.13%) SQL Server Reporting Services
5 30 (5.13%) Relational Database
5 30 (5.13%) SQL Server 2012
6 27 (4.62%) RDBMS
7 15 (2.56%) SQL Server 2000
8 11 (1.88%) Informix
8 11 (1.88%) SQL Server Integration Services
9 10 (1.71%) InterSystems Cache
9 10 (1.71%) Oracle BI Publisher
10 7 (1.20%) Data Warehouse
11 6 (1.03%) DB2
12 5 (0.85%) Oracle Reports
13 4 (0.68%) Oracle Database 11g
14 3 (0.51%) SQLPlus
15 2 (0.34%) Oracle OWB
15 2 (0.34%) SQL Server Analysis Services
Development Applications
1 5 (0.85%) Oracle Forms
2 4 (0.68%) InstallShield
2 4 (0.68%) Visual Studio
2 4 (0.68%) Team Foundation Server
3 1 (0.17%) Eclipse
3 1 (0.17%) IntelliJ
3 1 (0.17%) JIRA
3 1 (0.17%) NetBeans
General
1 142 (24.27%) Finance
2 48 (8.21%) Banking
3 46 (7.86%) Marketing
4 25 (4.27%) Legal
5 24 (4.10%) Law
5 24 (4.10%) Telecoms
6 18 (3.08%) French Language
6 18 (3.08%) Front Office
7 14 (2.39%) Advertising
7 14 (2.39%) Investment Banking
8 13 (2.22%) Spanish Language
9 12 (2.05%) German Language
9 12 (2.05%) Financial Institution
10 11 (1.88%) Back Office
10 11 (1.88%) Retail
11 9 (1.54%) International Banking
12 8 (1.37%) Italian Language
13 6 (1.03%) Games
13 6 (1.03%) Electronics
14 3 (0.51%) Dutch Language
Libraries, Frameworks & Software Standards
1 63 (10.77%) .NET
2 34 (5.81%) XML
3 22 (3.76%) HTML
4 20 (3.42%) ASP.NET
5 16 (2.74%) CSS
6 11 (1.88%) JMS
7 9 (1.54%) J2EE
7 9 (1.54%) .NET Framework
8 8 (1.37%) jQuery
9 6 (1.03%) SAP Basis
9 6 (1.03%) WCF
9 6 (1.03%) Web Services
10 5 (0.85%) SOAP
10 5 (0.85%) COM+
10 5 (0.85%) MSMQ
10 5 (0.85%) Application Packaging
11 4 (0.68%) JSON
11 4 (0.68%) .NET Remoting
11 4 (0.68%) WPF
11 4 (0.68%) WebSphere MQ
Miscellaneous
1 45 (7.69%) Computer Science
2 37 (6.32%) Blackberry
3 32 (5.47%) Management Information System
4 24 (4.10%) N-Tier
5 17 (2.91%) Enterprise Software
6 14 (2.39%) Hedge funds
7 10 (1.71%) Fat Client
7 10 (1.71%) Thin Client
8 9 (1.54%) LPAR
8 9 (1.54%) iSeries
8 9 (1.54%) AS400
9 7 (1.20%) Social Media
9 7 (1.20%) Client/Server
9 7 (1.20%) Foreign Exchange (FX)
10 6 (1.03%) Clustering
10 6 (1.03%) Fixed Income
10 6 (1.03%) Replication
10 6 (1.03%) Smartphone
10 6 (1.03%) Video Conferencing
11 5 (0.85%) iPhone
Operating Systems
1 333 (56.92%) Windows
2 137 (23.42%) Windows Server 2008
3 127 (21.71%) Linux
4 107 (18.29%) Windows Server 2003
5 74 (12.65%) UNIX
6 67 (11.45%) Windows 7
7 59 (10.09%) Windows XP
8 55 (9.40%) Windows Server 2012
9 29 (4.96%) Windows 8
10 19 (3.25%) Mac OS X
10 19 (3.25%) Windows 2000 Server
11 15 (2.56%) Solaris
12 14 (2.39%) Windows Vista
12 14 (2.39%) Android
13 12 (2.05%) Apple iOS
14 9 (1.54%) CentOS
15 8 (1.37%) Mac OS
16 6 (1.03%) zOS
17 4 (0.68%) AIX
18 3 (0.51%) Windows 2000
Processes & Methodologies
1 98 (16.75%) ITIL
2 45 (7.69%) E-Commerce
3 32 (5.47%) ERP
4 28 (4.79%) Continuous Improvement
5 27 (4.62%) Time Management
5 27 (4.62%) Service Delivery
6 25 (4.27%) CRM
7 24 (4.10%) Supplier Management
8 21 (3.59%) Problem Management
8 21 (3.59%) Asset Management
9 18 (3.08%) ITSM
10 17 (2.91%) Business Intelligence
10 17 (2.91%) Project Management
11 16 (2.74%) Root Cause Analysis
12 15 (2.56%) Disaster Recovery
12 15 (2.56%) Service Management
13 14 (2.39%) Change Management
13 14 (2.39%) Risk Management
14 12 (2.05%) User Acceptance Testing
14 12 (2.05%) E-business
Programming Languages
1 249 (42.56%) SQL
2 47 (8.03%) Java
3 29 (4.96%) PowerShell
4 27 (4.62%) C#
5 24 (4.10%) JavaScript
5 24 (4.10%) PL/SQL
6 18 (3.08%) VBA
7 17 (2.91%) VBScript
8 15 (2.56%) T-SQL
9 12 (2.05%) Python
10 11 (1.88%) PHP
10 11 (1.88%) Korn
11 9 (1.54%) VB
11 9 (1.54%) Shell Script
12 7 (1.20%) Perl
13 6 (1.03%) C
13 6 (1.03%) C++
13 6 (1.03%) ABAP
14 5 (0.85%) VB.NET
15 3 (0.51%) Clojure
Qualifications
1 132 (22.56%) Degree
2 95 (16.24%) Microsoft Certification
3 64 (10.94%) MCSE
4 36 (6.15%) MCITP
5 29 (4.96%) Cisco Certification
6 23 (3.93%) CCNA
6 23 (3.93%) MCP
7 20 (3.42%) MCSA
8 17 (2.91%) CCNP
9 15 (2.56%) ITIL Certification
10 9 (1.54%) MCTS
11 8 (1.37%) VMware Certified Professional (VCP)
12 7 (1.20%) Security Cleared
13 5 (0.85%) Avaya Certification
13 5 (0.85%) SC Cleared
14 4 (0.68%) MOS
15 3 (0.51%) Citrix Certification
15 3 (0.51%) A+ Certification
15 3 (0.51%) CCSA
16 2 (0.34%) CCA
Quality Assurance & Compliance
1 45 (7.69%) SLA
2 12 (2.05%) QA
3 9 (1.54%) ISO 9001
4 7 (1.20%) Sarbanes-Oxley
5 3 (0.51%) ISO/IEC 27001
6 2 (0.34%) Data Quality
7 1 (0.17%) PCI DSS
System Software
1 151 (25.81%) Active Directory
2 76 (12.99%) VMware Infrastructure
3 47 (8.03%) XenApp
4 39 (6.67%) Hyper-V
5 21 (3.59%) vSphere
6 13 (2.22%) Citrix Presentation Server
7 12 (2.05%) VMware ESX
8 10 (1.71%) Microsoft App-V
9 9 (1.54%) XenServer
9 9 (1.54%) ISA Server
9 9 (1.54%) Terminal Services
10 8 (1.37%) Terminal Server
11 5 (0.85%) XenDesktop
12 2 (0.34%) Xen
12 2 (0.34%) Microsoft Virtual Server
12 2 (0.34%) UAG
13 1 (0.17%) EMC RecoverPoint
13 1 (0.17%) VMware ESXi
13 1 (0.17%) Kamailio
13 1 (0.17%) VMware Workstation
Systems Management
1 22 (3.76%) SCCM
2 11 (1.88%) NetBackup
3 7 (1.20%) SCOM
4 5 (0.85%) WSUS
5 4 (0.68%) Systems Management Server (SMS)
5 4 (0.68%) Control-M
5 4 (0.68%) Symantec Endpoint Protection
5 4 (0.68%) McAfee ePO
6 3 (0.51%) Norton AntiVirus
6 3 (0.51%) Backup Exec
7 2 (0.34%) EMC NetWorker
7 2 (0.34%) MOM
8 1 (0.17%) FortiGate
8 1 (0.17%) MobiControl
8 1 (0.17%) Forefront Identity Manager
8 1 (0.17%) DatAdvantage
8 1 (0.17%) OpenView
8 1 (0.17%) CiscoWorks
8 1 (0.17%) Tivoli
8 1 (0.17%) Nagios
Vendors
1 226 (38.63%) Microsoft
2 115 (19.66%) VMware
3 100 (17.09%) Oracle
4 90 (15.38%) Citrix
5 54 (9.23%) Cisco
6 40 (6.84%) HP
7 26 (4.44%) SAP
8 23 (3.93%) Reuters
8 23 (3.93%) Sun
8 23 (3.93%) Dell
9 20 (3.42%) Apple
10 17 (2.91%) Business Objects
10 17 (2.91%) Infor
11 15 (2.56%) JBoss
12 14 (2.39%) Bloomberg
12 14 (2.39%) Avaya
13 13 (2.22%) EMC
13 13 (2.22%) NetApp
14 12 (2.05%) IBM
15 11 (1.88%) AppSense
London
Senitor Associates
Salary: £45000 per annum
Posted: 3 days ago
City, London
Harrington Starr
Salary: £70000 - £80000 per annum + Bonus and Benefits
Posted: 3 days ago
City, London
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus and Benefits
Posted: 3 days ago
City, London
Roc Search
Salary: £20000 - £22000 per annum + Benefits
Posted: 4 days ago
London
Ampersand Consulting
Salary: £25000 - £50000 per annum + Great benefits
Posted: 4 days ago
London
Westbourne Partners
Salary: Up to £40,000 per annum
Posted: 4 days ago
London
Ashdown IT
Salary: £30000 - £35000 per annum + Benefits
Posted: 4 days ago
London
Ultimate Asset
Salary: Fantastic benefits package on top
Posted: 4 days ago
London
SunGard
Salary: Negotiable
Posted: 5 days ago
London
Parallel Consulting
Salary: £28000 - £30000 per annum + excellent bens package
Posted: 5 days ago
South West London
The People Network
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
London
Blue Personnel
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago
London
Blue Personnel
Salary: From £50,000 to £55,000 per annum
Posted: 5 days ago
City, London
McGregor Boyall
Salary: £40000 - £60000 per annum + benefits
Posted: 5 days ago
Harrow, Middlesex
Stafford-Sharp Associates
Salary: From £18,000 to £24,000 per annum
Posted: 6 days ago
Harrow, Middlesex
IT Executive Ltd
Salary: £20000 - £26000 per annum
Posted: 6 days ago
London
Picture More Ltd
Salary: benefits
Posted: 6 days ago
City, London
Digital Gurus
Salary: £22000 - £29000 Per Annum 22000- 29000 + benefits
Posted: 6 days ago
Surbiton, Surrey
Entegraty
Salary: From £35,000 to £60,000 per annum
Posted: 16 days ago
Central London / West End
Frontier Technology
Salary: From £28,000 to £35,000 per annum plus performance related bonus
Posted: 19 days ago