The statistics below represent IT jobs advertised across the London region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Technical Support
England / London
Rank 452 364 386
Rank change year-on-year
-88 +22
Permanent jobs requiring a Technical Support 136 316 265
As % of all permanent IT jobs located in London 0.41% 0.78% 0.65%
As % of the Job Titles category 0.43% 0.81% 0.68%
Number of salaries quoted 114 293 246
Median salary £35,750 £37,000 £35,000
Median salary % change year-on-year
-3.37% +5.71%
90% offered a salary of more than £23,000 £22,800 £20,475
10% offered a salary of more than £55,000 £65,000 £47,500
UK excluding London median salary £27,000 £29,000 £32,500
% change year-on-year
-6.89% -10.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
31979 39106 38954
As % of all permanent IT jobs located in London 95.86% 96.15% 96.11%
Number of salaries quoted 27127 33602 33122
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,000 £33,000 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 18 January 2017.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +17 33 £37,500 -6.25% 4
Hounslow - 3 £50,000 -
Enfield +13 1 £42,500 +41.66%
Wembley +5 1 £41,000 +64.00%
Greenford +2 1 £32,500 +30.00%
Romford - 1 £30,000 -
Uxbridge - 1 £34,000 -
Barnet - 1 £22,500 -
Bexley - 1 £45,000 -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 18 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support in the job title.

1 153 (54.26%) Windows
2 102 (36.17%) Microsoft
3 90 (31.91%) Active Directory
4 74 (26.24%) ITIL
5 63 (22.34%) SQL
5 63 (22.34%) Finance
6 60 (21.28%) MS Excel
7 57 (20.21%) MS Office
8 56 (19.86%) Windows 7
9 53 (18.79%) Windows Server
10 52 (18.44%) MS Exchange
11 40 (14.18%) Linux
11 40 (14.18%) Degree
12 39 (13.83%) Citrix
13 36 (12.77%) VMware
14 35 (12.41%) Microsoft Certification
15 33 (11.70%) Analytical Skills
16 32 (11.35%) Office 365
17 31 (10.99%) Windows Server 2008
18 30 (10.64%) SQL Server
19 29 (10.28%) Windows Server 2012
20 28 (9.93%) Computer Science
21 27 (9.57%) LAN
21 27 (9.57%) Windows 10
22 26 (9.22%) SharePoint
22 26 (9.22%) Service Management
22 26 (9.22%) Firewall
23 25 (8.87%) Incident Management
24 24 (8.51%) Banking
24 24 (8.51%) TCP/IP

Technical Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (18.44%) MS Exchange
2 26 (9.22%) SharePoint
3 20 (7.09%) Skype for Business
4 16 (5.67%) Exchange Server 2013
5 14 (4.96%) Exchange Server 2007
6 13 (4.61%) Exchange Server 2010
7 8 (2.84%) CMS
7 8 (2.84%) Tomcat
8 5 (1.77%) Apache
8 5 (1.77%) IIS
8 5 (1.77%) SharePoint 2013
9 4 (1.42%) Alfresco
10 3 (1.06%) Elasticsearch
10 3 (1.06%) IBM Notes
10 3 (1.06%) WebSphere
11 2 (0.71%) nginx
12 1 (0.35%) Apache Spark
12 1 (0.35%) Blackberry Enterprise Server
12 1 (0.35%) Oracle Workflow
Applications
1 60 (21.28%) MS Excel
2 57 (20.21%) MS Office
3 11 (3.90%) MS PowerPoint
4 9 (3.19%) MS Visio
5 7 (2.48%) Mozilla Thunderbird
6 1 (0.35%) ProjectWise
6 1 (0.35%) Revit
Business Applications
1 10 (3.55%) RiskWrite
2 2 (0.71%) Dynamics AX
2 2 (0.71%) Dynamics CRM
2 2 (0.71%) Loan IQ
2 2 (0.71%) Northgate Housing
2 2 (0.71%) Retail-J
3 1 (0.35%) Oracle EBS R12
3 1 (0.35%) Oracle Payables
3 1 (0.35%) Oracle Receivables
3 1 (0.35%) Primavera
3 1 (0.35%) Remedy ITSM
3 1 (0.35%) Unit4 Business World
Cloud Services
1 32 (11.35%) Office 365
2 11 (3.90%) SaaS
3 9 (3.19%) Amazon AWS
4 5 (1.77%) Microsoft Azure
5 3 (1.06%) Cloud Computing
5 3 (1.06%) OneDrive
6 2 (0.71%) Adobe Creative Cloud
6 2 (0.71%) Mimecast
7 1 (0.35%) Boomi
7 1 (0.35%) SuccessFactors
Communications & Networking
1 27 (9.57%) LAN
2 26 (9.22%) Firewall
3 24 (8.51%) TCP/IP
4 23 (8.16%) Internet
5 22 (7.80%) WAN
6 19 (6.74%) VoIP
7 17 (6.03%) DNS
8 16 (5.67%) VPN
9 14 (4.96%) Skype
10 12 (4.26%) Broadband
10 12 (4.26%) SAN
10 12 (4.26%) SMTP
11 11 (3.90%) Wireless
12 10 (3.55%) IMAP
12 10 (3.55%) LDAP
12 10 (3.55%) POP3
13 8 (2.84%) DHCP
13 8 (2.84%) VLAN
14 7 (2.48%) Network Security
14 7 (2.48%) Wi-Fi
Database & Business Intelligence
1 30 (10.64%) SQL Server
2 10 (3.55%) MySQL
3 5 (1.77%) PostgreSQL
4 4 (1.42%) MongoDB
5 3 (1.06%) Big Data
5 3 (1.06%) Data Warehouse
5 3 (1.06%) DB2
5 3 (1.06%) Oracle Database
5 3 (1.06%) Oracle Database 11g
5 3 (1.06%) Relational Database
6 2 (0.71%) Redis
7 1 (0.35%) Azure SQL Database
7 1 (0.35%) Hadoop
7 1 (0.35%) HDInsight
7 1 (0.35%) Oracle BI EE
7 1 (0.35%) Power BI
7 1 (0.35%) SQL Server 2008
7 1 (0.35%) SQL Server 2012
7 1 (0.35%) SQL Server 2016
7 1 (0.35%) SQL Server Analysis Services
Development Applications
1 12 (4.26%) Eclipse
1 12 (4.26%) JIRA
2 10 (3.55%) VersionOne
3 8 (2.84%) Firebug
4 5 (1.77%) Visual Studio
5 2 (0.71%) Git (software)
5 2 (0.71%) Jenkins
5 2 (0.71%) NetBeans
6 1 (0.35%) Oracle Forms
General
1 63 (22.34%) Finance
2 24 (8.51%) Banking
3 22 (7.80%) Telecoms
4 8 (2.84%) Spanish Language
5 7 (2.48%) Law
5 7 (2.48%) Marketing
6 5 (1.77%) Dutch Language
6 5 (1.77%) Legal
6 5 (1.77%) Publishing
7 4 (1.42%) Retail
8 3 (1.06%) Advertising
8 3 (1.06%) Back Office
8 3 (1.06%) German Language
8 3 (1.06%) Mandarin Language
9 2 (0.71%) Pharmaceutical
10 1 (0.35%) Arabic Language
10 1 (0.35%) Financial Institution
10 1 (0.35%) French Language
10 1 (0.35%) Manufacturing
10 1 (0.35%) Russian Language
Libraries, Frameworks & Software Standards
1 14 (4.96%) HTML
2 10 (3.55%) CSS
2 10 (3.55%) Web Services
3 8 (2.84%) JSON
3 8 (2.84%) RESTful
4 7 (2.48%) .NET
5 6 (2.13%) Middleware
6 4 (1.42%) Spring
6 4 (1.42%) XML
7 3 (1.06%) SailPoint
7 3 (1.06%) Tivoli Directory Integrator
8 2 (0.71%) ActiveMQ
8 2 (0.71%) ASP.NET
8 2 (0.71%) LEMP Stack
8 2 (0.71%) Sensu
9 1 (0.35%) EDI
9 1 (0.35%) FIX Protocol
9 1 (0.35%) LAMP
9 1 (0.35%) VXML
9 1 (0.35%) X-Windows
Miscellaneous
1 33 (11.70%) Analytical Skills
2 28 (9.93%) Computer Science
3 11 (3.90%) Handset
4 10 (3.55%) iSeries
4 10 (3.55%) Management Information System
4 10 (3.55%) Video Conferencing
5 9 (3.19%) Digital Media
6 8 (2.84%) Fintech
7 6 (2.13%) Blackberry
7 6 (2.13%) Client/Server
8 5 (1.77%) iPad
9 4 (1.42%) Data Centre
9 4 (1.42%) EPoS
9 4 (1.42%) Mathematics
10 3 (1.06%) Credit Risk
10 3 (1.06%) Driving Licence
10 3 (1.06%) Hedge funds
10 3 (1.06%) iPhone
11 2 (0.71%) Mobile App
11 2 (0.71%) SWIFT
Operating Systems
1 153 (54.26%) Windows
2 56 (19.86%) Windows 7
3 53 (18.79%) Windows Server
4 40 (14.18%) Linux
5 31 (10.99%) Windows Server 2008
6 29 (10.28%) Windows Server 2012
7 27 (9.57%) Windows 10
8 21 (7.45%) Windows 8
9 17 (6.03%) Android
9 17 (6.03%) Unix
10 14 (4.96%) Apple iOS
11 13 (4.61%) Windows XP
12 8 (2.84%) Windows Server 2003
13 7 (2.48%) Mac OS X
14 6 (2.13%) Mac OS
15 3 (1.06%) Red Hat Enterprise Linux
15 3 (1.06%) VMS
15 3 (1.06%) Windows Mobile
16 1 (0.35%) Debian
16 1 (0.35%) Ubuntu
Processes & Methodologies
1 74 (26.24%) ITIL
2 26 (9.22%) Service Management
3 25 (8.87%) Incident Management
4 21 (7.45%) Problem Management
5 18 (6.38%) Mentoring
5 18 (6.38%) Project Management
6 17 (6.03%) Change Control
7 14 (4.96%) Change Management
8 13 (4.61%) CRM
9 12 (4.26%) Service Delivery
10 11 (3.90%) ITSM
11 10 (3.55%) Performance Tuning
11 10 (3.55%) Trend Analysis
12 9 (3.19%) Data Protection
12 9 (3.19%) Web Development
13 8 (2.84%) Analytics
13 8 (2.84%) B2B
13 8 (2.84%) Cybersecurity
13 8 (2.84%) Information Security
13 8 (2.84%) Line Management
Programming Languages
1 63 (22.34%) SQL
2 21 (7.45%) Python
3 19 (6.74%) Perl
4 14 (4.96%) Java
4 14 (4.96%) JavaScript
5 12 (4.26%) C#
6 11 (3.90%) PHP
7 10 (3.55%) Ruby
8 8 (2.84%) PowerShell
9 6 (2.13%) Bash Shell
10 3 (1.06%) VBScript
11 2 (0.71%) PL/SQL
11 2 (0.71%) VB
12 1 (0.35%) C
12 1 (0.35%) Shell Script
12 1 (0.35%) T-SQL
12 1 (0.35%) TypeScript
12 1 (0.35%) X++
Qualifications
1 40 (14.18%) Degree
2 35 (12.41%) Microsoft Certification
3 18 (6.38%) MCSE
4 12 (4.26%) Cisco Certification
5 10 (3.55%) CCNA
5 10 (3.55%) ITIL Foundation Certificate
5 10 (3.55%) MCP
6 8 (2.84%) VMware Certified Professional (VCP)
7 7 (2.48%) MCSA
8 6 (2.13%) CompTIA Security+
8 6 (2.13%) ITIL Certification
8 6 (2.13%) Security+ Certification
9 5 (1.77%) MCITP
10 4 (1.42%) Security Cleared
11 3 (1.06%) ACMT
11 3 (1.06%) CCNP
11 3 (1.06%) VCP5
12 2 (0.71%) PRINCE2 Certification
13 1 (0.35%) CCA
13 1 (0.35%) Citrix Certification
Quality Assurance & Compliance
1 22 (7.80%) SLA
2 4 (1.42%) ISO/IEC 27001
2 4 (1.42%) QA
3 3 (1.06%) Basel II
3 3 (1.06%) Basel III
4 2 (0.71%) HL7
5 1 (0.35%) ISO/IEC 20000
System Software
1 90 (31.91%) Active Directory
2 22 (7.80%) VMware Infrastructure
3 11 (3.90%) XenApp
4 10 (3.55%) vSphere
5 9 (3.19%) Hyper-V
6 6 (2.13%) Virtual Machines
6 6 (2.13%) XenDesktop
7 2 (0.71%) Microsoft App-V
7 2 (0.71%) XenServer
8 1 (0.35%) UAG
Systems Management
1 16 (5.67%) SCCM
2 6 (2.13%) FortiGate
3 5 (1.77%) AirWatch
4 3 (1.06%) Systems Management Server (SMS)
4 3 (1.06%) Tivoli
4 3 (1.06%) Tivoli Identity Manager
5 2 (0.71%) Ansible
5 2 (0.71%) Casper Suite
5 2 (0.71%) Nagios
5 2 (0.71%) NetBackup
5 2 (0.71%) Puppet
5 2 (0.71%) Rundeck
6 1 (0.35%) Computer Emergency Response Teams
6 1 (0.35%) CSIRT
Vendors
1 102 (36.17%) Microsoft
2 39 (13.83%) Citrix
3 36 (12.77%) VMware
4 22 (7.80%) Cisco
5 19 (6.74%) Apple
6 12 (4.26%) Oracle
7 10 (3.55%) HP
8 9 (3.19%) IBM
9 8 (2.84%) Sage
10 6 (2.13%) Dell
11 5 (1.77%) ServiceNow
12 4 (1.42%) Avaya
12 4 (1.42%) Polycom
12 4 (1.42%) SonicWALL
12 4 (1.42%) Sophos
12 4 (1.42%) Symantec
13 3 (1.06%) CheckPoint
13 3 (1.06%) Lotus
13 3 (1.06%) Red Hat
13 3 (1.06%) Remedy
City, London
Miller Maxwell Ltd
Salary: From £35,000 to £45,000 per annum Bonus and benefits package
Posted: Yesterday
London
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Salary: £25000 - £30000 per annum + Bens
Posted: 5 days ago
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Salary: 40,000-45,000
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London
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