Technical Support Jobs in London
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Technical Support
Rank 348 349 344
Rank change year-on-year
+1 -5
Permanent jobs requiring a Technical Support 288 331 329
As % of all permanent IT jobs located in London 0.660% 0.615% 0.572%
As % of the Job Titles category 0.707% 0.655% 0.611%
Number of salaries quoted 239 292 289
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £24,100 £23,000
10% offered a salary of more than £55,000 £65,000 £55,500
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
London
Permanent IT job ads with a match in the
Job Titles category		 40744 50505 53832
As % of all permanent IT jobs located in London 93.41% 93.86% 93.60%
Number of salaries quoted 34331 43869 45250
Average salary £50,000 £50,000 £52,500
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £32,500 £31,500 £31,500
10% offered a salary of more than £75,000 £80,000 £77,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
England

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the London region as a proportion of the total demand within the Job Titles category.

London Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

London Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 17 May 2013.

London Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
City of London -6 72 £38,500 +10.00%
Croydon +17 5 £26,500 +20.45%
Bromley - 4 £32,250 -
Sidcup - 3 £37,500 -
Hounslow - 3 £32,500 -
Kingston Upon Thames +1 2 £23,000 -40.25%
Hammersmith -4 1 £29,000 +28.88%
Feltham - 1 £45,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 261 (45.95%) Windows
2 176 (30.99%) Finance
3 170 (29.93%) Microsoft
4 140 (24.65%) SQL
5 138 (24.30%) Linux
6 133 (23.42%) TCP/IP
7 130 (22.89%) SQL Server
8 125 (22.01%) Degree
9 122 (21.48%) Active Directory
10 119 (20.95%) MS Excel
11 118 (20.77%) VMware
12 114 (20.07%) Oracle
13 107 (18.84%) Windows Server 2008
14 104 (18.31%) UNIX
15 77 (13.56%) Windows Server 2003
16 76 (13.38%) Citrix
17 75 (13.20%) ITIL
18 71 (12.50%) DHCP
19 66 (11.62%) DNS
20 64 (11.27%) LAN
21 63 (11.09%) MS Office
21 63 (11.09%) Computer Science
22 60 (10.56%) Java
22 60 (10.56%) Firewall
23 59 (10.39%) SAN
24 55 (9.683%) MS Exchange
25 54 (9.507%) Internet
26 50 (8.803%) WAN
27 48 (8.451%) VMware Infrastructure
27 48 (8.451%) Windows 7

Technical Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 47 (8.275%) .NET
2 23 (4.049%) HTML
3 22 (3.873%) XML
4 20 (3.521%) SOAP
4 20 (3.521%) ASP
5 19 (3.345%) ASP.NET
6 14 (2.465%) J2EE
7 13 (2.289%) REST
8 10 (1.761%) COM+
8 10 (1.761%) JMS
8 10 (1.761%) Web Services
9 8 (1.408%) Apache Flex
9 8 (1.408%) BAPI
9 8 (1.408%) HTML5
10 5 (0.880%) Software Packaging
10 5 (0.880%) CSS
11 4 (0.704%) .NET Framework
11 4 (0.704%) Application Packaging
11 4 (0.704%) WSH
12 3 (0.528%) Ajax
Application Platforms
1 55 (9.683%) MS Exchange
2 44 (7.746%) SharePoint
3 31 (5.458%) Blackberry Enterprise Server
4 26 (4.577%) IIS
5 21 (3.697%) Exchange Server 2010
6 17 (2.993%) Exchange Server 2007
7 12 (2.113%) MQSeries
8 8 (1.408%) NetWeaver
9 7 (1.232%) Oracle Workflow
10 6 (1.056%) ColdFusion
10 6 (1.056%) WebLogic
10 6 (1.056%) Oracle UPK
11 5 (0.880%) Exchange Server 2003
12 4 (0.704%) SharePoint Server
12 4 (0.704%) SharePoint 2010
12 4 (0.704%) Lync
12 4 (0.704%) Apache
12 4 (0.704%) GroupWise
12 4 (0.704%) Exchange Server 2000
13 3 (0.528%) Tomcat
Applications
1 119 (20.95%) MS Excel
2 63 (11.09%) MS Office
3 16 (2.817%) Google Apps
4 8 (1.408%) MS PowerPoint
5 2 (0.352%) Acrobat
6 1 (0.176%) MS Visio
Business Applications
1 38 (6.690%) Oracle EBS R12
2 36 (6.338%) Oracle Financials
3 10 (1.761%) Oracle EBS
3 10 (1.761%) Dynamics AX
4 8 (1.408%) SAP GRC
4 8 (1.408%) SAP HR
5 7 (1.232%) Oracle 11i
6 6 (1.056%) Oracle Applications
6 6 (1.056%) Oracle iProcurement
7 4 (0.704%) Aligne
7 4 (0.704%) Endur
7 4 (0.704%) SAP Business One
7 4 (0.704%) SimCorp Dimension
8 3 (0.528%) Cognos Business Intelligence
8 3 (0.528%) SunGard AvantGard
8 3 (0.528%) Kondor+
9 2 (0.352%) Dynamics CRM
9 2 (0.352%) SAP ERP
9 2 (0.352%) PeopleSoft Financials
9 2 (0.352%) Pegasus Opera
Communications & Networking
1 133 (23.42%) TCP/IP
2 71 (12.50%) DHCP
3 66 (11.62%) DNS
4 64 (11.27%) LAN
5 60 (10.56%) Firewall
6 59 (10.39%) SAN
7 54 (9.507%) Internet
8 50 (8.803%) WAN
9 42 (7.394%) VPN
10 26 (4.577%) SMTP
11 25 (4.401%) VLAN
12 21 (3.697%) HTTP
13 17 (2.993%) SSL
14 16 (2.817%) IMAP
14 16 (2.817%) Wireless
15 15 (2.641%) LDAP
16 13 (2.289%) POP3
17 10 (1.761%) Wi-Fi
17 10 (1.761%) NAS
18 9 (1.585%) Cisco IPT
Database & Business Intelligence
1 130 (22.89%) SQL Server
2 26 (4.577%) MySQL
3 21 (3.697%) Oracle Reports
4 19 (3.345%) SQL Server 2008
5 18 (3.169%) SQL Server 2005
6 13 (2.289%) Oracle Discoverer
7 12 (2.113%) Oracle 8/8i
8 9 (1.585%) SQLPlus
9 8 (1.408%) SAP BW
9 8 (1.408%) RDBMS
10 6 (1.056%) TOAD
11 4 (0.704%) SQL Server Integration Services
11 4 (0.704%) SQL Server 2012
12 3 (0.528%) DB2
12 3 (0.528%) Crystal Reports
13 2 (0.352%) SSDT
13 2 (0.352%) SQL Server Reporting Services
13 2 (0.352%) Oracle BI EE
14 1 (0.176%) DTS
14 1 (0.176%) Oracle 10g
Development Applications
1 15 (2.641%) Oracle Forms
2 11 (1.937%) JIRA
3 8 (1.408%) TeamCity
3 8 (1.408%) Git (software)
3 8 (1.408%) Subversion
4 4 (0.704%) Team Foundation Server
5 1 (0.176%) Eclipse
5 1 (0.176%) RequisitePro
5 1 (0.176%) MSI
5 1 (0.176%) MorphX
General
1 176 (30.99%) Finance
2 47 (8.275%) Banking
3 32 (5.634%) Telecoms
4 26 (4.577%) General Ledger
5 25 (4.401%) Back Office
6 24 (4.225%) Front Office
6 24 (4.225%) French Language
7 18 (3.169%) German Language
8 14 (2.465%) Spanish Language
9 13 (2.289%) Italian Language
9 13 (2.289%) Advertising
10 10 (1.761%) Marketing
11 9 (1.585%) Retail
12 7 (1.232%) Investment Banking
12 7 (1.232%) International Banking
13 6 (1.056%) Law
14 5 (0.880%) Legal
14 5 (0.880%) Arabic Language
15 4 (0.704%) Financial Institution
16 3 (0.528%) Private Banking
Miscellaneous
1 63 (11.09%) Computer Science
2 40 (7.042%) Blackberry
3 29 (5.106%) Foreign Exchange (FX)
4 22 (3.873%) Clustering
5 19 (3.345%) Mathematics
6 17 (2.993%) Management Information System
7 11 (1.937%) Video Conferencing
7 11 (1.937%) Hedge funds
8 8 (1.408%) iSeries
8 8 (1.408%) Data Protection Act
9 7 (1.232%) Handset
10 6 (1.056%) Enterprise Software
11 5 (0.880%) SaaS
11 5 (0.880%) AS400
11 5 (0.880%) LPAR
12 4 (0.704%) Fat Client
12 4 (0.704%) Thin Client
12 4 (0.704%) Fixed Income
12 4 (0.704%) Derivative
12 4 (0.704%) iPad
Operating Systems
1 261 (45.95%) Windows
2 138 (24.30%) Linux
3 107 (18.84%) Windows Server 2008
4 104 (18.31%) UNIX
5 77 (13.56%) Windows Server 2003
6 48 (8.451%) Windows 7
7 46 (8.099%) Red Hat Enterprise Linux
8 37 (6.514%) Windows XP
9 27 (4.754%) Mac OS X
10 24 (4.225%) Solaris
11 16 (2.817%) Windows 2000 Server
12 12 (2.113%) Oracle Linux
12 12 (2.113%) AIX
13 8 (1.408%) Windows Vista
14 7 (1.232%) NetWare
15 6 (1.056%) Mac OS
15 6 (1.056%) Windows Server 2012
16 5 (0.880%) Windows Mobile
16 5 (0.880%) OS/400
17 4 (0.704%) HPUX
Processes & Methodologies
1 75 (13.20%) ITIL
2 39 (6.866%) Problem Management
3 37 (6.514%) Service Delivery
4 34 (5.986%) Business Intelligence
5 29 (5.106%) Change Management
6 26 (4.577%) Incident Management
7 21 (3.697%) Project Management
7 21 (3.697%) E-Commerce
8 19 (3.345%) Asset Management
9 17 (2.993%) Disaster Recovery
10 16 (2.817%) Change Control
11 13 (2.289%) Electronic Trading
11 13 (2.289%) Service Management
12 11 (1.937%) ITSM
12 11 (1.937%) Network Design
12 11 (1.937%) Validation
12 11 (1.937%) Migration
13 10 (1.761%) Load Testing
13 10 (1.761%) Data Validation
14 9 (1.585%) ITIL V3
Programming Languages
1 140 (24.65%) SQL
2 60 (10.56%) Java
3 32 (5.634%) C#
4 25 (4.401%) PHP
4 25 (4.401%) Shell Script
5 21 (3.697%) PL/SQL
6 14 (2.465%) VB
7 13 (2.289%) Perl
8 12 (2.113%) C
9 10 (1.761%) Bash shell
10 9 (1.585%) PowerShell
10 9 (1.585%) JavaScript
11 7 (1.232%) VBA
11 7 (1.232%) Ruby
12 6 (1.056%) VBScript
12 6 (1.056%) C++
13 4 (0.704%) Python
14 1 (0.176%) AWK
14 1 (0.176%) VB.NET
14 1 (0.176%) ABAP
Qualifications
1 125 (22.01%) Degree
2 46 (8.099%) Microsoft Certification
3 43 (7.570%) Cisco Certification
4 33 (5.810%) CCNA
4 33 (5.810%) MCSE
5 24 (4.225%) MCITP
6 17 (2.993%) MCP
7 16 (2.817%) CCNP
8 15 (2.641%) MCSA
9 14 (2.465%) RHCE
10 13 (2.289%) Linux+ Certification
11 10 (1.761%) Network+ Certification
11 10 (1.761%) ITIL Certification
12 9 (1.585%) A+ Certification
13 8 (1.408%) MCDST
14 5 (0.880%) VMware Certified Professional (VCP)
15 4 (0.704%) CCSA
15 4 (0.704%) CCIE
16 3 (0.528%) SC Cleared
16 3 (0.528%) Security Cleared
Quality Assurance & Compliance
1 33 (5.810%) SLA
2 10 (1.761%) QA
3 4 (0.704%) ISO/IEC 27001
3 4 (0.704%) ISO 9001
4 1 (0.176%) Data Quality
System Software
1 122 (21.48%) Active Directory
2 48 (8.451%) VMware Infrastructure
3 30 (5.282%) XenApp
4 25 (4.401%) vSphere
5 19 (3.345%) Hyper-V
6 16 (2.817%) Citrix Presentation Server
7 11 (1.937%) VMware ESX
8 9 (1.585%) XenServer
9 5 (0.880%) XenDesktop
10 4 (0.704%) qmail
10 4 (0.704%) Sendmail
10 4 (0.704%) IMail Server
10 4 (0.704%) Oracle RMAN
10 4 (0.704%) NFS
10 4 (0.704%) Terminal Services
10 4 (0.704%) Samba
10 4 (0.704%) VMware ESXi
11 2 (0.352%) Terminal Server
12 1 (0.176%) Microsoft Virtual Server
12 1 (0.176%) Varnish
Systems Management
1 16 (2.817%) Backup Exec
2 11 (1.937%) Nagios
2 11 (1.937%) SCCM
3 7 (1.232%) Norton AntiVirus
4 5 (0.880%) EMC Navisphere
4 5 (0.880%) NetBackup
4 5 (0.880%) Symantec Enterprise Vault
5 4 (0.704%) Data Guard
5 4 (0.704%) ZENworks
6 3 (0.528%) Tivoli
6 3 (0.528%) EMC NetWorker
6 3 (0.528%) Puppet
7 2 (0.352%) HP SiteScope
7 2 (0.352%) SCOM
7 2 (0.352%) WSUS
7 2 (0.352%) OpenView
7 2 (0.352%) Systems Management Server (SMS)
8 1 (0.176%) Tivoli Identity Manager
8 1 (0.176%) Tivoli Storage Manager
8 1 (0.176%) MAILsweeper
Vendors
1 170 (29.93%) Microsoft
2 118 (20.77%) VMware
3 114 (20.07%) Oracle
4 76 (13.38%) Citrix
5 47 (8.275%) Cisco
6 38 (6.690%) Red Hat
7 30 (5.282%) HP
8 25 (4.401%) Apple
9 18 (3.169%) EMC
10 17 (2.993%) Juniper
10 17 (2.993%) Sun
10 17 (2.993%) IBM
10 17 (2.993%) Symantec
11 16 (2.817%) Google
11 16 (2.817%) SAP
12 14 (2.465%) NetApp
13 12 (2.113%) Reuters
14 11 (1.937%) JBoss
15 10 (1.761%) Novell
16 9 (1.585%) CheckPoint
IT Technical Support Engineer
City of London
The RoleAs a Support Engineer you will be you will be responsible for 2nd and 3rd support to a number of users, predominantly in a Microsoft environment... You...
JAM
Salary: £25000.00 per annum
Posted: 11 May 2013
Technical Support Engineer / MCITP - Citrix
Croydon, Surrey
Technical Support Engineer - Desktop Support - 2nd Line Support Analyst - MCITP - Citrix VDI in a box - Helpdesk - Configuring - installing - Servers - Workstations - Desktop - prosumer routers - Office 365 - Installing - Support - Service...
Reflex Computer Recruitment
Posted: 15 May 2013
Technical Support Analyst (Bespoke Software)
Kingston Upon Thames, Surrey
Good understanding of current Windows platforms and the Microsoft Office suite (Word, PowerPoint, Access and Excel)... Our ideal candidate will also have as many of the following as...
Infoshare
Salary: From £20,000 to £25,000 per annum - Plus annual bonus
Posted: 23 April 2013
IT Support - 1st / 2nd Line Technical Support
City of London
You will have the following skill set: Windows 7, Windows Server 2008, Active Directory, Exchange, basic telephony including blackberry and iPhones, LAN/WAN, TCP/IP networking, DNS, DHCP...
Hays Specialist Recruitment
Salary: £23000.00 - £27000.00 per annum + Benefits
Posted: 24 April 2013
IT Support - 1st / 2nd Line Technical Support
London
You will have the following skill set: Windows 7, Windows Server 2008, Active Directory, Exchange, basic telephony including blackberry and iPhones, LAN/WAN, TCP/IP networking, DNS, DHCP...
Hays Specialist Recruitment
Salary: £23000.00 - £27000.00 per annum + BENEFITS
Posted: 8 May 2013
Technical Support Specialist - SQL/AD/Windows
City of London
Technical Support Specialist - City of London - £40-45kSQL/Windows/AD/VMWare A role has become available within a leading global financial company, the successful candidate would be part...
Computer Futures
Salary: £40000 - £45000 per annum + benefits
Posted: 15 May 2013
Technical Support Assistant
London
Technical- Preparation of new IT equipment: Laptops, Blackberry and office phone for new starters, or replacements- Ensuring all IT equipment and staff comply to our comprehensive IT policy- -...
Michael Page International
Salary: GBP28000 to GBP33000 per annum
Posted: 18 May 2013
IT Support - 1st / 2nd Line Technical Support
London
You will join a professional environment, with the opportunity for career development and you must be able to work well under pressure.As the successful Technical Support Analyst...
Hays Specialist Recruitment
Salary: £23000.00 - £27000.00 per annum + BENEFITS
Posted: 27 April 2013
Technical Support Engineer (Voice and Networking)
City of London
You will be involved in the following duties and have experience of: *Network troubleshooting; in depth knowledge of TCP/IP, routing protocols, NAT, switches, routers, firewalls, bandwidth analysers*...
Bluefire Consulting
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: 18 May 2013
Technical Support Engineer (Voice and Networking)
City, London
You will be involved in the following duties and have experience of: *Network troubleshooting; in depth knowledge of TCP/IP, routing protocols, NAT, switches, routers, firewalls, bandwidth analysers *...
Bluefire Consulting
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: 17 May 2013
Technical Desktop Support
City, London
Technical Competencies: PC/Desktop Support knowledge (XP/Windows 7) including Windows Office Suites and core application suites. Advanced Market Data troubleshooting experience including Reuters Kobra 3000 Xtra, Bloomberg (...
Global Technology Solutions Ltd
Salary: £24000 - £26000 per annum
Posted: 13 May 2013
Graduate Technical Support Analyst/Application Support Analyst
Croydon, South East
The successful candidate will be responsible for providing support for both internal and external clients using this financial software houses' bespoke software.The ideal candidate will be a...
E-Resourcing
Salary: £20000 - £25000 per annum + bens
Posted: 23 April 2013
Technical Support / systems administrator - Finance - Big Money!
London
A technical support / systems administrator is needed to join a within a boutique technology driven financial hedge fund based in central London... In order to apply to the...
Oho Group Ltd.
Salary: £30000 to £45000 per annum
Posted: 17 May 2013
Technical Engineer / IT Engineer / IT Support Technician
East London
You must have sound knowledge and experience in: * Microsoft Windows SBS (2003/ 2008/2011); * Microsoft Exchange (2003/ 2007/ 2010); * Microsoft Windows Client (XP-7); * General networking; * General email...
Bluetownonline
Salary: £18000 - 24000 Per Annum + benefits
Posted: 15 May 2013
Technical Support Consultant / IT Support Consultant, London
London
TECHNICAL SUPPORT CONSULTANT / IT SUPPORT CONSULTANT / SYSTEMS ADMINISTRATOR / WINDOWS SERVER / NETWORK SUPPORT - DNS DHCP / SQL SERVER / LONDON... You will have strong Windows server skills, SQL server, IP networking,...
Cloud Computing International
Salary: From £30,000 to £37,000 per annum plus bens
Posted: 15 May 2013
Technical Specialist - 3rd line Server / VMWare Support
New Malden, Surrey
Experience of Incident, Problem and Change Management... Technical skills in; Server security, backups, Solarwinds, sever patching, VMWare, SAN, NetApp, AD (Active Directory) Location: Based in New Malden, Surrey.
Nuffield Health
Salary: From £35,000 to £42,000 per annum + Benefits which include our own Gym
Posted: 7 May 2013
Application Support, Technical Trade Support Multi Asset Trade
City of London
As the application support analyst, you will be working extensively with technologies such as Excel, VBA, SQL and FIX to technically support front office trade applications within a...
harringtonstarr
Salary: £45000 - £60000 per annum + Bonus and Benefits
Posted: 19 May 2013
Application Support, Technical Trade Support Multi Asset Trade
City, London
As the application support analyst, you will be working extensively with technologies such as Excel, VBA, SQL and FIX to technically support front office trade applications within a...
Harrington Starr
Salary: £45000 - £60000 per annum + Bonus and Benefits
Posted: 18 May 2013
Desktop/ Server / Technical support Investment banking
City, London
Maintain and upload research to the company website via a content management system... *Microsoft operating systems, XP/Win7 *Microsoft AD/Exchange/Server 2008 Administration *Working knowledge of networks. *...
Global Technology Solutions Ltd
Salary: £35000 - £45000 per annum + ben
Posted: 14 May 2013
FIX Technical Support, Client Services, Application Support, Ex
City, London
As the FIX technical support analyst you will be working with client connectivity in a BAU capacity covering a multi asset environment including Derivatives, Equities and FX... My...
Harrington Starr
Posted: 13 May 2013
Technical Support Team Leader
London
The company are a Microsoft Gold Partner and offer an excellent and innovative working environment and provide great opportunities for fast-track career progression and promotion... *Manage a...
Lorien Resourcing
Salary: £28000 - £37000 per annum
Posted: 17 May 2013
Technical Support - .NET, SQL
London
The position is based within the application services division of the group who provide financial reporting and business intelligence services to a variety of business units globally. The...
Information Technology Services
Salary: Market related
Posted: 15 May 2013
Technical Support - Java, Cognos, Weblogic
London
The position is based within the application services division of the group who provide financial reporting and business intelligence services to a variety of business units globally. The...
Information Technology Services
Salary: Market related
Posted: 15 May 2013
Technical Support Officer
London
Carry out of UAT for clients on new products delivered into our systems - Provide ad-hoc support and advice to the Development Project Managers and internal TTL business...
thetrainline.com
Salary: Competitive Salary plus Benefits
Posted: 10 May 2013
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