The table below looks at the statistics for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 356 366 434
Rank change year-on-year
+10 +68
Permanent jobs requiring a Technical Support 321 302 241
As % of all permanent IT jobs located in London 0.78% 0.74% 0.57%
As % of the Job Titles category 0.82% 0.77% 0.59%
Number of salaries quoted 294 269 196
Average salary £36,250 £34,500 £35,000
Average salary % change year-on-year
+5.07% -1.42%
90% offered a salary of more than £22,500 £21,000 £22,500
10% offered a salary of more than £62,500 £47,500 £55,000
UK excluding London average salary £29,000 £32,500 £30,000
% change year-on-year
-10.76% +8.33%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39316 39186 40518
As % of all permanent IT jobs located in London 95.73% 95.73% 95.66%
Number of salaries quoted 33943 33221 33153
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 5 February 2016.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +28 42 £41,250 +8.55% 7
Sidcup +14 27 £29,000 - 3
Hillingdon +8 8 £28,000 -
Feltham - 7 £22,000 -
Southall - 3 £25,000 -
Kingston Upon Thames -3 2 £29,000 -15.94%
Chiswick -13 2 £36,250 -19.44%
Wembley +6 1 £25,000 -38.27%
Ealing - 1 £25,000 -
Enfield - 1 £30,000 -
Greenford - 1 £25,000 -
Hornchurch - 1 £29,000 -
Mitcham - 1 £24,500 -
Northolt - 1 £25,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 5 February 2016, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 339 (58.65%) Windows
2 261 (45.16%) Microsoft
3 163 (28.20%) Active Directory
4 152 (26.30%) Windows Server
5 147 (25.43%) Windows Server 2008
6 132 (22.84%) VMware
6 132 (22.84%) MS Exchange
7 122 (21.11%) MS Office
8 120 (20.76%) SQL
9 119 (20.59%) Cisco
10 118 (20.42%) Windows Server 2012
11 115 (19.90%) Finance
11 115 (19.90%) VMware Infrastructure
12 111 (19.20%) Firewall
13 103 (17.82%) Linux
14 91 (15.74%) ITIL
14 91 (15.74%) Hyper-V
15 87 (15.05%) MS Excel
16 85 (14.71%) Degree
17 83 (14.36%) Windows 7
18 74 (12.80%) TCP/IP
18 74 (12.80%) DNS
19 71 (12.28%) LAN
19 71 (12.28%) Windows 8
20 68 (11.76%) WAN
20 68 (11.76%) SQL Server
21 62 (10.73%) Office 365
22 61 (10.55%) Exchange Server 2013
22 61 (10.55%) Telecoms
23 60 (10.38%) Data Centre

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 5 February 2016, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 132 (22.84%) MS Exchange
2 61 (10.55%) Exchange Server 2013
3 42 (7.27%) SharePoint
4 36 (6.23%) IIS
5 31 (5.36%) Exchange Server 2010
6 29 (5.02%) Tomcat
7 21 (3.63%) SharePoint 2010
8 19 (3.29%) Exchange Server 2000
9 17 (2.94%) Lync
10 16 (2.77%) CMS
10 16 (2.77%) Exchange Server 2003
11 15 (2.60%) Apache
12 14 (2.42%) JBoss
13 10 (1.73%) WebSphere
14 9 (1.56%) WebSphere Application Server
15 6 (1.04%) Exchange Server 2007
15 6 (1.04%) Sitecore CMS
16 4 (0.69%) Blackberry Enterprise Server
16 4 (0.69%) GlassFish
16 4 (0.69%) Jetty
Applications
1 122 (21.11%) MS Office
2 87 (15.05%) MS Excel
3 5 (0.87%) Adobe Creative Suite
4 2 (0.35%) MS Visio
5 1 (0.17%) Adobe Captivate
5 1 (0.17%) MS PowerPoint
5 1 (0.17%) MS Project
5 1 (0.17%) Spreadsheet
Business Applications
1 12 (2.08%) Remedy ITSM
2 7 (1.21%) Decalog
2 7 (1.21%) HiInvest
2 7 (1.21%) LatentZero
2 7 (1.21%) thinkFolio
3 4 (0.69%) Dynamics CRM
4 3 (0.52%) Infor SunSystems
4 3 (0.52%) Oracle Assets
4 3 (0.52%) Oracle EBS
4 3 (0.52%) Oracle EBS R12
4 3 (0.52%) Oracle General Ledger
4 3 (0.52%) Oracle iProcurement
4 3 (0.52%) Oracle Payables
4 3 (0.52%) Oracle Procure-to-Pay
4 3 (0.52%) Oracle Receivables
4 3 (0.52%) SAP Business One
5 1 (0.17%) Cognos Planning
5 1 (0.17%) ResourceLink
5 1 (0.17%) Unit4 Business World
Cloud Services
1 62 (10.73%) Office 365
2 41 (7.09%) IaaS
3 36 (6.23%) SaaS
4 9 (1.56%) Microsoft Azure
5 5 (0.87%) Amazon AWS
6 4 (0.69%) Google Analytics
7 3 (0.52%) Joyent
7 3 (0.52%) Mimecast
8 1 (0.17%) Adobe Creative Cloud
8 1 (0.17%) Amazon S3
8 1 (0.17%) Cloud Computing
8 1 (0.17%) MailChimp
Communications & Networking
1 111 (19.20%) Firewall
2 74 (12.80%) DNS
2 74 (12.80%) TCP/IP
3 71 (12.28%) LAN
4 68 (11.76%) WAN
5 58 (10.03%) VPN
6 55 (9.52%) SAN
7 52 (9.00%) DHCP
8 43 (7.44%) Broadband
9 36 (6.23%) VoIP
10 35 (6.06%) Internet
11 21 (3.63%) iSCSI
12 20 (3.46%) SMTP
13 19 (3.29%) Cisco IOS
13 19 (3.29%) Fibre Channel
13 19 (3.29%) LLU
14 16 (2.77%) POP3
15 10 (1.73%) LDAP
16 9 (1.56%) NAS
17 7 (1.21%) MGCP
Database & Business Intelligence
1 68 (11.76%) SQL Server
2 25 (4.33%) MySQL
3 19 (3.29%) SQL Server 2008
4 16 (2.77%) Relational Database
5 13 (2.25%) NoSQL
6 12 (2.08%) SQL Server 2012
7 9 (1.56%) Apache Cassandra
7 9 (1.56%) MariaDB
7 9 (1.56%) MongoDB
7 9 (1.56%) Oracle Database
8 7 (1.21%) Crystal Reports
8 7 (1.21%) SQL Server 2005
8 7 (1.21%) SQLPlus
9 6 (1.04%) SQL Server Reporting Services
10 4 (0.69%) Oracle Reports
11 3 (0.52%) Big Data
11 3 (0.52%) Redis
12 2 (0.35%) Data Mart
12 2 (0.35%) DB2
12 2 (0.35%) IBM InfoSphere
Development Applications
1 15 (2.60%) JIRA
2 6 (1.04%) Git (software)
3 5 (0.87%) Visual Studio
4 4 (0.69%) Firebug
4 4 (0.69%) Oracle Forms
5 1 (0.17%) Eclipse
5 1 (0.17%) Maven
5 1 (0.17%) Team Foundation Server
General
1 115 (19.90%) Finance
2 61 (10.55%) Telecoms
3 36 (6.23%) Banking
4 21 (3.63%) Front Office
5 20 (3.46%) Financial Institution
6 19 (3.29%) German Language
7 17 (2.94%) Back Office
8 16 (2.77%) Law
8 16 (2.77%) Marketing
9 12 (2.08%) French Language
10 11 (1.90%) Legal
10 11 (1.90%) Retail
11 8 (1.38%) Investment Banking
12 7 (1.21%) Games
12 7 (1.21%) Hebrew Language
12 7 (1.21%) Italian Language
12 7 (1.21%) Mandarin Language
12 7 (1.21%) Publishing
13 6 (1.04%) Electronics
13 6 (1.04%) Japanese Language
Libraries, Frameworks & Software Standards
1 44 (7.61%) .NET
2 25 (4.33%) HTML
3 20 (3.46%) CSS
4 19 (3.29%) XML
5 13 (2.25%) LAMP
6 11 (1.90%) .NET Framework
6 11 (1.90%) FIX Protocol
6 11 (1.90%) J2EE
7 10 (1.73%) Web Services
8 8 (1.38%) SOAP
9 6 (1.04%) Middleware
9 6 (1.04%) REST
10 3 (0.52%) ActiveMQ
10 3 (0.52%) Ajax
10 3 (0.52%) ASP.NET
10 3 (0.52%) COM
10 3 (0.52%) Flash
10 3 (0.52%) Rendezvous
11 2 (0.35%) Software Packaging
11 2 (0.35%) XHTML
Miscellaneous
1 60 (10.38%) Data Centre
2 49 (8.48%) Analytical Skills
3 42 (7.27%) Computer Science
4 40 (6.92%) Blackberry
5 22 (3.81%) SWIFT
6 13 (2.25%) Client/Server
7 12 (2.08%) Biometrics
7 12 (2.08%) HP Storage
8 10 (1.73%) Equities
9 9 (1.56%) Derivative
9 9 (1.56%) Hedge funds
9 9 (1.56%) Mathematics
10 8 (1.38%) NHS
11 7 (1.21%) AS400
11 7 (1.21%) iPhone
11 7 (1.21%) Management Information System
11 7 (1.21%) Mobile App
12 6 (1.04%) Enterprise Software
12 6 (1.04%) Smartphone
13 5 (0.87%) Physics
Operating Systems
1 339 (58.65%) Windows
2 152 (26.30%) Windows Server
3 147 (25.43%) Windows Server 2008
4 118 (20.42%) Windows Server 2012
5 103 (17.82%) Linux
6 83 (14.36%) Windows 7
7 71 (12.28%) Windows 8
8 58 (10.03%) Unix
9 56 (9.69%) Windows Server 2003
10 36 (6.23%) Android
11 35 (6.06%) Apple iOS
12 20 (3.46%) Windows 2000 Server
13 17 (2.94%) Solaris
14 14 (2.42%) Mac OS X
15 11 (1.90%) Red Hat Enterprise Linux
16 10 (1.73%) Ubuntu
17 9 (1.56%) Debian
18 7 (1.21%) Windows 10
18 7 (1.21%) Windows XP
19 3 (0.52%) AIX
Processes & Methodologies
1 91 (15.74%) ITIL
2 39 (6.75%) Mentoring
3 22 (3.81%) Service Delivery
4 20 (3.46%) CRM
4 20 (3.46%) Incident Management
4 20 (3.46%) Workflow
5 18 (3.11%) Asset Management
5 18 (3.11%) ITSM
6 13 (2.25%) Analytics
6 13 (2.25%) Disaster Recovery
7 12 (2.08%) Continuous Improvement
7 12 (2.08%) Data Management
7 12 (2.08%) Line Management
7 12 (2.08%) Time Management
8 11 (1.90%) Business Analysis
8 11 (1.90%) Service Management
9 10 (1.73%) Investment Management
9 10 (1.73%) Problem Management
10 9 (1.56%) Presales
11 8 (1.38%) Network Monitoring
Programming Languages
1 120 (20.76%) SQL
2 51 (8.82%) Java
3 41 (7.09%) JavaScript
4 27 (4.67%) Bash Shell
5 20 (3.46%) Perl
6 18 (3.11%) C#
6 18 (3.11%) PowerShell
7 17 (2.94%) C++
8 12 (2.08%) Python
9 10 (1.73%) PHP
10 9 (1.56%) C
11 4 (0.69%) Ruby
12 3 (0.52%) T-SQL
12 3 (0.52%) VB
13 2 (0.35%) PL/SQL
13 2 (0.35%) Shell Script
13 2 (0.35%) VBA
14 1 (0.17%) Korn
Qualifications
1 85 (14.71%) Degree
2 50 (8.65%) Microsoft Certification
3 35 (6.06%) Cisco Certification
4 34 (5.88%) CCNA
5 32 (5.54%) MCSE
6 16 (2.77%) MCITP
7 8 (1.38%) ACTC
7 8 (1.38%) ITIL Certification
8 6 (1.04%) MCP
9 5 (0.87%) MCSA
10 3 (0.52%) CCA
10 3 (0.52%) Citrix Certification
10 3 (0.52%) JNCIS
10 3 (0.52%) PMI Certification
10 3 (0.52%) VCAP
10 3 (0.52%) VMware Certified Professional (VCP)
11 2 (0.35%) A+ Certification
11 2 (0.35%) Security Cleared
12 1 (0.17%) CCNP
12 1 (0.17%) HND
Quality Assurance & Compliance
1 32 (5.54%) SLA
2 10 (1.73%) QA
3 3 (0.52%) ISO/IEC 27001
4 2 (0.35%) HL7
4 2 (0.35%) SEPA
5 1 (0.17%) Data Quality
System Software
1 163 (28.20%) Active Directory
2 115 (19.90%) VMware Infrastructure
3 91 (15.74%) Hyper-V
4 40 (6.92%) Terminal Services
5 22 (3.81%) VMware ESXi
6 13 (2.25%) XenApp
7 10 (1.73%) VMware ESX
7 10 (1.73%) XenDesktop
8 9 (1.56%) VMware Workstation
9 7 (1.21%) vSphere
10 4 (0.69%) Docker
10 4 (0.69%) Terminal Server
10 4 (0.69%) VirtualBox
10 4 (0.69%) Xen
11 3 (0.52%) XenServer
12 1 (0.17%) Citrix Presentation Server
12 1 (0.17%) Microsoft App-V
12 1 (0.17%) Microsoft Virtual Server
12 1 (0.17%) NFS
12 1 (0.17%) VMware Server
Systems Management
1 28 (4.84%) SCCM
2 5 (0.87%) Backup Exec
2 5 (0.87%) Norton AntiVirus
2 5 (0.87%) OpenView
2 5 (0.87%) WSUS
2 5 (0.87%) Zenoss
3 4 (0.69%) McAfee ePO
3 4 (0.69%) Puppet
4 3 (0.52%) Ansible
4 3 (0.52%) Casper Suite
4 3 (0.52%) Microsoft Data Protection Manager
4 3 (0.52%) SCOM
5 2 (0.35%) ITRS Geneos
5 2 (0.35%) NetBackup
5 2 (0.35%) SCSM
5 2 (0.35%) SCVMM
6 1 (0.17%) Cisco CUCM
6 1 (0.17%) Cisco UCCX
6 1 (0.17%) Symantec Endpoint Protection
6 1 (0.17%) Symantec Enterprise Vault
Vendors
1 261 (45.16%) Microsoft
2 132 (22.84%) VMware
3 119 (20.59%) Cisco
4 52 (9.00%) Apple
5 49 (8.48%) HP
6 47 (8.13%) Oracle
7 43 (7.44%) Citrix
8 39 (6.75%) Dell
9 32 (5.54%) Avaya
10 28 (4.84%) Remedy
11 24 (4.15%) IBM
12 18 (3.11%) BT
13 14 (2.42%) LANDesk
13 14 (2.42%) Nokia
14 12 (2.08%) EMC
14 12 (2.08%) Websense
15 11 (1.90%) Bloomberg
15 11 (1.90%) Salesforce.com
15 11 (1.90%) Sybase
16 10 (1.73%) Red Hat
West London
TTR UK Ltd
Salary: £45000.00 per annum
Posted: Yesterday
London
Hays Finance Technology
Salary: £45000.00 - £60000.00 per annum + bonus
Posted: Yesterday
North London
Senitor Associates
Salary: £24000 per annum
Posted: Yesterday
London
james joseph associates
Salary: Up To £35k + 10-20% bonus + Pension + Benefits
Posted: 2 days ago
London
LA International
Salary: £35000 - £38000 per annum + Flexible and core benefits
Posted: 2 days ago
City, London
Hays Finance Technology
Salary: £25000.00 - £35000.00 per annum
Posted: 3 days ago
City, London
Miller Maxwell Ltd
Salary: From £20,000 to £25,000 per annum + Bonus + Benefits
Posted: 3 days ago
Sidcup, Kent
The Resourcing Hub
Salary: From £20,000 to £25,000 per annum + benefits
Posted: 3 days ago
Sidcup, Kent
The Resourcing Hub
Salary: From £25,000 to £33,000 per annum + benefits
Posted: 3 days ago
Sidcup, Kent
The Resourcing Hub
Salary: From £35,000 to £42,000 per annum + benefits
Posted: 3 days ago
London
Experis Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 4 days ago
London
Wapping High School
Posted: 5 days ago
West London
Blue Glue
Posted: 5 days ago
Brentford, Middlesex
Searchability
Salary: £31000 per annum
Posted: 5 days ago
City of London
Bloomberg
Posted: 11 days ago
London
Net Recruit.co.uk Ltd
Salary: Negotiable
Posted: 16 days ago
City, London
Sogeti
Salary: Competitive Salary + Flexible Benefits Package
Posted: 17 days ago
London
Capita plc
Salary: £55000.00 - £65000.00 per annum + car
Posted: 19 days ago
London
Bluetown Online LTD
Salary: £30000 - £40000 per annum
Posted: 23 days ago
Chessington
Recruitment Genius Ltd
Salary: £20000 - £27000 per annum
Posted: 26 days ago