The table below looks at the statistics for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 319 376 341
Rank change year-on-year
+57 -35
Permanent jobs requiring a Technical Support 375 260 341
As % of all permanent IT jobs located in London 0.83% 0.58% 0.71%
As % of the Job Titles category 0.88% 0.62% 0.75%
Number of salaries quoted 313 219 272
Average salary £35,500 £36,000 £37,500
Average salary % change year-on-year
-1.38% -4.00%
90% offered a salary of more than £25,325 £25,693 £25,000
10% offered a salary of more than £51,750 £50,000 £55,000
UK excluding London average salary £29,000 £30,000 £29,000
% change year-on-year
-3.33% +3.44%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42532 42025 45310
As % of all permanent IT jobs located in London 93.70% 93.89% 94.46%
Number of salaries quoted 35746 35385 39032
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 23 October 2014.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +83 107 £40,000 - 11
Croydon +7 11 £30,500 -6.15%
Wimbledon - 6 £35,000 -
Uxbridge - 4 - -
Sidcup +1 3 £26,500 +17.77%
Enfield 0 3 £27,500 -49.07%
Hayes -2 2 £42,500 -15.00%
Kingston Upon Thames - 2 £29,500 -
Hounslow -6 1 £26,500 -19.69%
Docklands, London -10 1 £29,500 -
Hackney - 1 £31,500 -
Southwark - 1 £35,000 -
Mayfair - 1 £50,000 -
Barnet - 1 £22,500 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 23 October 2014, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 414 (59.91%) Windows
2 298 (43.13%) Microsoft
3 205 (29.67%) Active Directory
4 196 (28.36%) Finance
5 180 (26.05%) Windows Server 2008
6 176 (25.47%) ITIL
7 166 (24.02%) SQL
8 144 (20.84%) MS Excel
9 141 (20.41%) MS Exchange
10 140 (20.26%) MS Office
11 138 (19.97%) VMware
12 133 (19.25%) Degree
13 131 (18.96%) SQL Server
14 118 (17.08%) Microsoft Certification
15 107 (15.48%) Windows Server 2003
15 107 (15.48%) Windows 7
16 96 (13.89%) Citrix
17 90 (13.02%) Analytical Skills
18 82 (11.87%) VMware Infrastructure
19 81 (11.72%) Cisco
20 80 (11.58%) MCSE
21 76 (11.00%) Windows XP
22 75 (10.85%) Firewall
23 74 (10.71%) Linux
23 74 (10.71%) Java
24 71 (10.27%) TCP/IP
25 68 (9.84%) DNS
26 65 (9.41%) IIS
26 65 (9.41%) Bloomberg
27 63 (9.12%) Windows Server 2012

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 23 October 2014, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 141 (20.41%) MS Exchange
2 65 (9.41%) IIS
3 59 (8.54%) Exchange Server 2010
4 51 (7.38%) SharePoint
5 28 (4.05%) Blackberry Enterprise Server
6 20 (2.89%) Tomcat
6 20 (2.89%) Exchange Server 2007
6 20 (2.89%) Exchange Server 2013
7 18 (2.60%) Lync
8 15 (2.17%) Exchange Server 2003
9 10 (1.45%) Alfresco
9 10 (1.45%) JBoss
10 9 (1.30%) WebSphere
11 8 (1.16%) WorkSite
12 7 (1.01%) SAS
13 5 (0.72%) Apache
14 4 (0.58%) WebLogic
15 3 (0.43%) ColdFusion
15 3 (0.43%) MQSeries
15 3 (0.43%) Exchange Server 2000
Applications
1 144 (20.84%) MS Excel
2 140 (20.26%) MS Office
3 9 (1.30%) MS PowerPoint
4 4 (0.58%) Acrobat
5 3 (0.43%) Spreadsheet
6 2 (0.29%) MS Visio
7 1 (0.14%) Photoshop
7 1 (0.14%) PowerPivot
7 1 (0.14%) FreeHand
7 1 (0.14%) Adobe Illustrator
Business Applications
1 11 (1.59%) Dynamics CRM
2 10 (1.45%) SAP Business One
3 8 (1.16%) Oracle EBS R12
4 6 (0.87%) SAP SRM
4 6 (0.87%) Oracle EBS
5 5 (0.72%) Oracle Financials
5 5 (0.72%) Oracle General Ledger
5 5 (0.72%) Towers Watson Igloo
5 5 (0.72%) Oracle Payables
5 5 (0.72%) Oracle Receivables
5 5 (0.72%) Oracle Assets
6 4 (0.58%) PeopleSoft HRMS
6 4 (0.58%) Dynamics AX
7 3 (0.43%) Oracle 11i
8 2 (0.29%) Oracle Applications
8 2 (0.29%) Google Analytics
8 2 (0.29%) Oracle Cash Management
8 2 (0.29%) Oracle Subledger Accounting
9 1 (0.14%) IntelliMatch
9 1 (0.14%) 3000 Xtra
Cloud Services
1 15 (2.17%) SaaS
2 13 (1.88%) Office 365
3 12 (1.74%) IaaS
4 10 (1.45%) PaaS
5 5 (0.72%) Cloud Computing
6 2 (0.29%) Google Apps
7 1 (0.14%) Microsoft Azure
Communications & Networking
1 75 (10.85%) Firewall
2 71 (10.27%) TCP/IP
3 68 (9.84%) DNS
4 62 (8.97%) DHCP
5 56 (8.10%) Internet
6 51 (7.38%) VPN
7 43 (6.22%) LAN
8 34 (4.92%) WAN
9 27 (3.91%) VoIP
10 26 (3.76%) SAN
11 15 (2.17%) MPLS
12 14 (2.03%) Wireless
13 12 (1.74%) Wi-Fi
14 9 (1.30%) Broadband
15 8 (1.16%) HTTP
15 8 (1.16%) SSL
16 7 (1.01%) SMTP
16 7 (1.01%) LDAP
16 7 (1.01%) VLAN
17 6 (0.87%) NAS
Database & Business Intelligence
1 131 (18.96%) SQL Server
2 43 (6.22%) SQL Server 2008
3 31 (4.49%) SQL Server 2005
4 24 (3.47%) SQL Server 2012
5 17 (2.46%) Relational Database
6 16 (2.32%) SQL Server Reporting Services
7 12 (1.74%) MySQL
8 10 (1.45%) Data Mining
8 10 (1.45%) RDBMS
9 9 (1.30%) Crystal Reports
9 9 (1.30%) Oracle Reports
10 8 (1.16%) Oracle Database
11 7 (1.01%) Base SAS
11 7 (1.01%) MS Access
12 5 (0.72%) Oracle Discoverer
12 5 (0.72%) Oracle BI Publisher
13 4 (0.58%) SQL Server Integration Services
13 4 (0.58%) SQLPlus
13 4 (0.58%) PostgreSQL
13 4 (0.58%) DTS
Development Applications
1 5 (0.72%) Oracle Forms
2 4 (0.58%) SQL Server Management Studio (SSMS)
3 2 (0.29%) AdminStudio
4 1 (0.14%) Bugzilla
4 1 (0.14%) InstallShield
4 1 (0.14%) Visual Studio
General
1 196 (28.36%) Finance
2 47 (6.80%) Law
3 38 (5.50%) Banking
4 31 (4.49%) French Language
5 27 (3.91%) Telecoms
6 26 (3.76%) Legal
7 25 (3.62%) Front Office
8 19 (2.75%) Japanese Language
9 16 (2.32%) German Language
10 12 (1.74%) Back Office
11 10 (1.45%) Electronics
11 10 (1.45%) Advertising
11 10 (1.45%) Multimedia
12 8 (1.16%) Investment Banking
12 8 (1.16%) Marketing
13 7 (1.01%) Mandarin Language
13 7 (1.01%) Publishing
13 7 (1.01%) Manufacturing
14 6 (0.87%) Retail
14 6 (0.87%) Spanish Language
Libraries, Frameworks & Software Standards
1 47 (6.80%) .NET
2 37 (5.35%) HTML
3 31 (4.49%) XML
4 19 (2.75%) CSS
5 15 (2.17%) Web Services
6 13 (1.88%) ASP.NET
7 11 (1.59%) COM
7 11 (1.59%) SOAP
8 10 (1.45%) XSL
9 9 (1.30%) JSP
10 8 (1.16%) Android SDK
11 7 (1.01%) DHTML
11 7 (1.01%) .NET Framework
11 7 (1.01%) JSON
12 6 (0.87%) REST
12 6 (0.87%) J2EE
13 5 (0.72%) jQuery
13 5 (0.72%) Java EE
14 4 (0.58%) Classic ASP
15 3 (0.43%) DOM
Miscellaneous
1 90 (13.02%) Analytical Skills
2 56 (8.10%) Blackberry
3 45 (6.51%) Computer Science
4 35 (5.07%) Biometrics
5 13 (1.88%) Enterprise Software
5 13 (1.88%) Hedge funds
6 12 (1.74%) iPhone
7 11 (1.59%) EFT
7 11 (1.59%) Management Information System
8 9 (1.30%) Thin Client
8 9 (1.30%) Fat Client
9 8 (1.16%) Clustering
10 7 (1.01%) Replication
10 7 (1.01%) iPad
11 6 (0.87%) User Experience
11 6 (0.87%) Foreign Exchange (FX)
12 4 (0.58%) EPoS
12 4 (0.58%) Equities
12 4 (0.58%) Derivative
12 4 (0.58%) Statistics
Operating Systems
1 414 (59.91%) Windows
2 180 (26.05%) Windows Server 2008
3 107 (15.48%) Windows Server 2003
3 107 (15.48%) Windows 7
4 76 (11.00%) Windows XP
5 74 (10.71%) Linux
6 63 (9.12%) Windows Server 2012
7 61 (8.83%) UNIX
8 54 (7.81%) Windows 8
9 26 (3.76%) Mac OS X
10 20 (2.89%) Windows Vista
11 19 (2.75%) Android
12 12 (1.74%) AIX
13 10 (1.45%) Solaris
14 9 (1.30%) Windows 2000 Server
15 8 (1.16%) Apple iOS
16 6 (0.87%) Red Hat Enterprise Linux
17 2 (0.29%) zOS
18 1 (0.14%) VMS
18 1 (0.14%) Mac OS
Processes & Methodologies
1 176 (25.47%) ITIL
2 37 (5.35%) Problem Management
3 28 (4.05%) Time Management
4 25 (3.62%) Service Management
5 24 (3.47%) Incident Management
6 23 (3.33%) CRM
7 21 (3.04%) Analytics
8 19 (2.75%) Service Delivery
9 17 (2.46%) Disaster Recovery
9 17 (2.46%) Data Analysis
10 16 (2.32%) Business Intelligence
10 16 (2.32%) ETRM
11 15 (2.17%) ERP
11 15 (2.17%) Business Analysis
11 15 (2.17%) Document Management
12 14 (2.03%) Content Management
13 13 (1.88%) Configuration Management
13 13 (1.88%) Performance Management
14 12 (1.74%) Release Management
15 11 (1.59%) Asset Management
Programming Languages
1 166 (24.02%) SQL
2 74 (10.71%) Java
3 36 (5.21%) JavaScript
4 24 (3.47%) VBScript
5 21 (3.04%) C#
6 20 (2.89%) T-SQL
6 20 (2.89%) Python
7 16 (2.32%) PowerShell
8 10 (1.45%) PL/SQL
9 9 (1.30%) PHP
10 8 (1.16%) C++
10 8 (1.16%) Perl
11 4 (0.58%) VB.NET
11 4 (0.58%) Bash Shell
12 3 (0.43%) Ruby
12 3 (0.43%) Shell Script
12 3 (0.43%) ABAP
12 3 (0.43%) VB
12 3 (0.43%) VBA
12 3 (0.43%) C
Qualifications
1 133 (19.25%) Degree
2 118 (17.08%) Microsoft Certification
3 80 (11.58%) MCSE
4 55 (7.96%) MCP
5 51 (7.38%) Cisco Certification
6 43 (6.22%) MCSA
7 36 (5.21%) CCNA
8 34 (4.92%) MCITP
9 20 (2.89%) CCNP
10 16 (2.32%) ITIL Certification
11 12 (1.74%) MCTS
12 11 (1.59%) Security Cleared
13 6 (0.87%) MOS
13 6 (0.87%) VMware Certified Professional (VCP)
13 6 (0.87%) HNC
14 5 (0.72%) Network+ Certification
14 5 (0.72%) A+ Certification
14 5 (0.72%) ITIL Foundation Certificate
15 4 (0.58%) JNCIA
15 4 (0.58%) Citrix Certification
Quality Assurance & Compliance
1 57 (8.25%) SLA
2 11 (1.59%) ISO/IEC 27001
3 7 (1.01%) Sarbanes-Oxley
3 7 (1.01%) Data Quality
4 6 (0.87%) ISO 9001
5 5 (0.72%) QA
6 2 (0.29%) COBIT
7 1 (0.14%) PCI DSS
7 1 (0.14%) Solvency II
System Software
1 205 (29.67%) Active Directory
2 82 (11.87%) VMware Infrastructure
3 40 (5.79%) Hyper-V
4 26 (3.76%) XenApp
5 23 (3.33%) vSphere
6 22 (3.18%) VMware ESX
7 11 (1.59%) XenDesktop
8 8 (1.16%) VMware ESXi
9 7 (1.01%) Microsoft App-V
10 5 (0.72%) VMware Workstation
10 5 (0.72%) XenServer
11 4 (0.58%) Terminal Server
12 3 (0.43%) Citrix Presentation Server
13 2 (0.29%) Veritas Cluster Server
14 1 (0.14%) EMC RecoverPoint
14 1 (0.14%) Microsoft Virtual Server
14 1 (0.14%) vCloud
Systems Management
1 30 (4.34%) SCCM
2 18 (2.60%) NetBackup
3 9 (1.30%) SCOM
4 8 (1.16%) WSUS
5 5 (0.72%) Backup Exec
6 3 (0.43%) Norton AntiVirus
7 2 (0.29%) MIMEsweeper
7 2 (0.29%) CiscoWorks
7 2 (0.29%) Systems Management Server (SMS)
7 2 (0.29%) Cisco UCCX
7 2 (0.29%) Cisco CUCM
7 2 (0.29%) XenMobile
8 1 (0.14%) SCOrch
8 1 (0.14%) SCVMM
8 1 (0.14%) ZABBIX
8 1 (0.14%) WhatsUp Gold
8 1 (0.14%) SolarWinds Orion
8 1 (0.14%) McAfee ePO
8 1 (0.14%) WMI
8 1 (0.14%) Legato
Vendors
1 298 (43.13%) Microsoft
2 138 (19.97%) VMware
3 96 (13.89%) Citrix
4 81 (11.72%) Cisco
5 65 (9.41%) Bloomberg
6 55 (7.96%) Oracle
7 43 (6.22%) HP
8 31 (4.49%) Apple
8 31 (4.49%) Reuters
9 26 (3.76%) Open Text
10 23 (3.33%) SAP
11 21 (3.04%) Symantec
12 16 (2.32%) NetApp
13 14 (2.03%) Dell
14 13 (1.88%) Sun
15 12 (1.74%) Toshiba
16 11 (1.59%) Veritas
17 10 (1.45%) Google
17 10 (1.45%) Infor
18 9 (1.30%) SolarWinds
City, London
Our IT Deparment
Salary: Up to £40 per annum Plus overtime
Posted: 8 hours ago
City of London
Huxley Associates
Salary: £30000 - £35000 per annum + competitive
Posted: Yesterday
East London
Evolution Recruitment Solutions
Salary: 30000 - 35000
Posted: Yesterday
London
Conspicuous
Salary: From £35,000 to £45,000 per annum
Posted: Yesterday
South Croydon, Surrey
Amsys
Posted: 2 days ago
South West London
Spring Technology
Salary: £25000.00 - £30000.00 per annum
Posted: 3 days ago
London
ComputAppoint
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 3 days ago
London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 3 days ago
London
Coal IT Services
Salary: From £40,000 to £50,000 per annum
Posted: 3 days ago
City, London
Nexmo
Salary: Competitive
Posted: 3 days ago
London
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 3 days ago
London
Information Technology Services
Salary: £40k - 43.5k per year
Posted: 3 days ago
South East London
Nanotek Limited
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
South East London
Redblade Ltd
Salary: From £22,000 to £28,000 per annum
Posted: 6 days ago
City, London
Twenty Recruitment Group
Salary: From £55,000 to £70,000 per annum Bonus and Benefits
Posted: 6 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 6 days ago
City of London
Harrington Starr
Salary: £30000 per annum
Posted: 6 days ago
South West London
Reed Business Information Ltd
Salary: From £24,000 to £28,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 9 days ago
Central London / West End
Amsys
Salary: Unspecified NEG
Posted: 9 days ago
City of London
Sovereign Business Resources
Salary: £40000 - £55000 per annum + benefits
Posted: 9 days ago