The table below looks at the statistics for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Technical Support
Rank 414 325 394
Rank change year-on-year
-89 +69
Permanent jobs requiring a Technical Support 229 369 241
As % of all permanent IT jobs located in London 0.52% 0.80% 0.55%
As % of the Job Titles category 0.56% 0.86% 0.59%
Number of salaries quoted 204 298 209
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £20,950 £25,000 £25,900
10% offered a salary of more than £57,500 £55,000 £50,200
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40877 42981 40955
As % of all permanent IT jobs located in London 93.19% 93.47% 93.47%
Number of salaries quoted 34929 35901 34378
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 4 September 2015.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -42 48 £40,000 +8.10% 12
Chiswick - 7 £45,000 -
Croydon -1 4 £40,000 +31.14%
Chessington - 3 £32,500 -
Surbiton -5 2 £27,250 +0.92%
Bromley - 2 £22,500 -
Wimbledon -3 1 £22,500 -25.00%
Canary Wharf -4 1 £33,500 -10.66%
Harrow - 1 £20,500 -
Southall - 1 £22,500 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 4 September 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 343 (64.11%) Windows
2 252 (47.10%) Microsoft
3 166 (31.03%) Active Directory
4 150 (28.04%) SQL
5 139 (25.98%) MS Office
6 133 (24.86%) MS Excel
7 127 (23.74%) VMware
8 125 (23.36%) Cisco
9 122 (22.80%) Windows Server 2008
10 117 (21.87%) ITIL
11 116 (21.68%) SQL Server
12 113 (21.12%) VMware Infrastructure
13 112 (20.93%) MS Exchange
14 108 (20.19%) Citrix
15 106 (19.81%) Finance
16 101 (18.88%) Windows Server 2012
17 96 (17.94%) VPN
18 92 (17.20%) DNS
19 88 (16.45%) Linux
20 85 (15.89%) Firewall
21 82 (15.33%) Blackberry
22 79 (14.77%) LAN
23 71 (13.27%) Telecoms
24 68 (12.71%) Windows Server 2003
25 67 (12.52%) Windows 7
26 65 (12.15%) Hyper-V
27 64 (11.96%) WAN
28 61 (11.40%) TCP/IP
29 60 (11.21%) DHCP
30 59 (11.03%) Microsoft Certification

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 4 September 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 112 (20.93%) MS Exchange
2 47 (8.79%) SharePoint
3 43 (8.04%) IIS
4 39 (7.29%) Exchange Server 2013
5 37 (6.92%) Exchange Server 2010
6 25 (4.67%) Lync
7 20 (3.74%) Tomcat
8 18 (3.36%) Exchange Server 2007
9 14 (2.62%) Blackberry Enterprise Server
10 9 (1.68%) SharePoint 2010
11 8 (1.50%) Apache
12 7 (1.31%) WorkSite
13 5 (0.93%) Tuxedo
13 5 (0.93%) WebLogic
13 5 (0.93%) Exchange Server 2003
14 2 (0.37%) Oracle Application Server
14 2 (0.37%) Exchange Server 2000
14 2 (0.37%) FileNet
14 2 (0.37%) ColdFusion
14 2 (0.37%) IBM Notes
Applications
1 139 (25.98%) MS Office
2 133 (24.86%) MS Excel
3 3 (0.56%) InfoPath
4 2 (0.37%) Adobe Creative Suite
4 2 (0.37%) MS Visio
4 2 (0.37%) MS PowerPoint
5 1 (0.19%) MS Project
5 1 (0.19%) Adobe Captivate
5 1 (0.19%) Spreadsheet
Business Applications
1 17 (3.18%) Dynamics CRM
2 13 (2.43%) SAP Business One
3 10 (1.87%) Oracle Procure-to-Pay
3 10 (1.87%) Northgate Housing
4 9 (1.68%) Remedy ITSM
5 4 (0.75%) ACBS
6 3 (0.56%) thinkFolio
6 3 (0.56%) LatentZero
6 3 (0.56%) Dynamics NAV
6 3 (0.56%) HiInvest
6 3 (0.56%) Decalog
7 1 (0.19%) Oracle EBS
7 1 (0.19%) Oracle Financials
7 1 (0.19%) Agresso
7 1 (0.19%) WebTrends
7 1 (0.19%) ResourceLink
7 1 (0.19%) Oracle General Ledger
7 1 (0.19%) Oracle EBS R12
7 1 (0.19%) Oracle iProcurement
7 1 (0.19%) Oracle Payables
Cloud Services
1 52 (9.72%) Office 365
2 26 (4.86%) SaaS
3 20 (3.74%) IaaS
4 17 (3.18%) Mimecast
5 4 (0.75%) Microsoft Azure
6 2 (0.37%) Yammer
7 1 (0.19%) MailChimp
7 1 (0.19%) Amazon AWS
7 1 (0.19%) Google Analytics
7 1 (0.19%) Cloud Computing
Communications & Networking
1 96 (17.94%) VPN
2 92 (17.20%) DNS
3 85 (15.89%) Firewall
4 79 (14.77%) LAN
5 64 (11.96%) WAN
6 61 (11.40%) TCP/IP
7 60 (11.21%) DHCP
8 52 (9.72%) VoIP
9 50 (9.35%) Broadband
10 36 (6.73%) Internet
11 30 (5.61%) SAN
12 29 (5.42%) SMTP
12 29 (5.42%) VLAN
12 29 (5.42%) Cisco IOS
13 25 (4.67%) LLU
13 25 (4.67%) POP3
14 16 (2.99%) Network Security
15 14 (2.62%) MPLS
16 13 (2.43%) Ethernet
16 13 (2.43%) NAS
Database & Business Intelligence
1 116 (21.68%) SQL Server
2 28 (5.23%) SQL Server 2008
3 25 (4.67%) SQL Server 2012
4 18 (3.36%) SQL Server 2005
5 16 (2.99%) Oracle Database
6 10 (1.87%) MongoDB
6 10 (1.87%) Big Data
7 9 (1.68%) SQL Server Reporting Services
8 8 (1.50%) MySQL
8 8 (1.50%) Hadoop
9 7 (1.31%) SQL Server Integration Services
10 6 (1.12%) Crystal Reports
11 5 (0.93%) Relational Database
11 5 (0.93%) SAP HANA
12 4 (0.75%) MS Access
13 3 (0.56%) SQLPlus
14 2 (0.37%) Data Mart
14 2 (0.37%) DTS
14 2 (0.37%) Data Mining
15 1 (0.19%) Oracle Discoverer
Development Applications
1 15 (2.80%) JIRA
2 6 (1.12%) Oracle Forms
3 5 (0.93%) Emacs
3 5 (0.93%) SQL Server Management Studio (SSMS)
3 5 (0.93%) Visual Studio
4 2 (0.37%) Oracle APEX
5 1 (0.19%) Firebug
5 1 (0.19%) Eclipse
5 1 (0.19%) Maven
General
1 106 (19.81%) Finance
2 71 (13.27%) Telecoms
3 32 (5.98%) Banking
4 31 (5.79%) Legal
5 27 (5.05%) Law
6 25 (4.67%) Front Office
7 18 (3.36%) Back Office
8 13 (2.43%) Investment Banking
9 12 (2.24%) Retail
10 11 (2.06%) Marketing
10 11 (2.06%) Electronics
11 9 (1.68%) Games
11 9 (1.68%) German Language
12 6 (1.12%) Advertising
13 5 (0.93%) Financial Institution
14 4 (0.75%) Mandarin Language
15 3 (0.56%) Japanese Language
16 2 (0.37%) Local Government
16 2 (0.37%) Cantonese Language
17 1 (0.19%) French Language
Libraries, Frameworks & Software Standards
1 56 (10.47%) .NET
2 30 (5.61%) XML
3 21 (3.93%) HTML
4 18 (3.36%) ASP.NET
5 14 (2.62%) FIX Protocol
6 12 (2.24%) JSON
7 10 (1.87%) Web Services
8 9 (1.68%) CSS
8 9 (1.68%) Middleware
9 7 (1.31%) ActiveX
9 7 (1.31%) SOAP
10 6 (1.12%) .NET Framework
11 5 (0.93%) Entity Framework
12 4 (0.75%) COM
12 4 (0.75%) EDI
13 3 (0.56%) Flash
13 3 (0.56%) J2EE
13 3 (0.56%) HTML5
13 3 (0.56%) Rendezvous
14 2 (0.37%) Spring
Miscellaneous
1 82 (15.33%) Blackberry
2 43 (8.04%) Analytical Skills
3 40 (7.48%) Data Centre
4 32 (5.98%) Management Information System
5 24 (4.49%) Computer Science
6 13 (2.43%) Equities
7 12 (2.24%) Client/Server
7 12 (2.24%) Enterprise Software
8 11 (2.06%) Foreign Exchange (FX)
8 11 (2.06%) Video Editing
9 10 (1.87%) Fixed Income
9 10 (1.87%) HP Storage
10 8 (1.50%) Derivative
11 7 (1.31%) Biometrics
12 6 (1.12%) Mathematics
13 5 (0.93%) Hedge funds
14 4 (0.75%) Thin Client
14 4 (0.75%) Fat Client
15 3 (0.56%) Reference Data
15 3 (0.56%) PDA
Operating Systems
1 343 (64.11%) Windows
2 122 (22.80%) Windows Server 2008
3 101 (18.88%) Windows Server 2012
4 88 (16.45%) Linux
5 68 (12.71%) Windows Server 2003
6 67 (12.52%) Windows 7
7 58 (10.84%) UNIX
8 42 (7.85%) Windows 8
9 31 (5.79%) Android
10 30 (5.61%) Apple iOS
11 20 (3.74%) Windows XP
12 11 (2.06%) Windows Vista
13 9 (1.68%) Mac OS X
14 8 (1.50%) Red Hat Enterprise Linux
15 5 (0.93%) SUSE
16 3 (0.56%) Windows Mobile
17 2 (0.37%) AIX
17 2 (0.37%) Solaris
17 2 (0.37%) Mac OS
18 1 (0.19%) Mac OS X Server
Processes & Methodologies
1 117 (21.87%) ITIL
2 50 (9.35%) CRM
3 29 (5.42%) Mentoring
4 28 (5.23%) Project Management
5 27 (5.05%) Service Management
6 26 (4.86%) Service Delivery
7 24 (4.49%) ITSM
8 22 (4.11%) Workflow
9 19 (3.55%) Open Source
10 16 (2.99%) Data Management
10 16 (2.99%) Configuration Management
10 16 (2.99%) Incident Management
10 16 (2.99%) Disaster Recovery
10 16 (2.99%) Root Cause Analysis
11 14 (2.62%) Document Management
12 13 (2.43%) ERP
12 13 (2.43%) User Acceptance Testing
12 13 (2.43%) Time Management
13 11 (2.06%) Change Management
13 11 (2.06%) Validation
Programming Languages
1 150 (28.04%) SQL
2 36 (6.73%) JavaScript
3 28 (5.23%) Java
4 24 (4.49%) T-SQL
5 20 (3.74%) C#
6 16 (2.99%) VBA
7 14 (2.62%) VB
8 10 (1.87%) Perl
9 9 (1.68%) PHP
9 9 (1.68%) C++
9 9 (1.68%) PowerShell
10 8 (1.50%) Python
11 5 (0.93%) Shell Script
11 5 (0.93%) PL/SQL
12 4 (0.75%) Bash Shell
13 2 (0.37%) C
13 2 (0.37%) Ruby
13 2 (0.37%) Scala
13 2 (0.37%) VBScript
14 1 (0.19%) Korn
Qualifications
1 59 (11.03%) Microsoft Certification
2 57 (10.65%) CCNA
2 57 (10.65%) Cisco Certification
3 56 (10.47%) Degree
4 37 (6.92%) MCSE
5 20 (3.74%) MCITP
6 16 (2.99%) MCP
7 15 (2.80%) MCSA
8 12 (2.24%) CCNP
9 8 (1.50%) ITIL Certification
10 6 (1.12%) MCTS
11 4 (0.75%) VMware Certified Professional (VCP)
11 4 (0.75%) HNC
12 3 (0.56%) MOS
12 3 (0.56%) SC Cleared
12 3 (0.56%) Security Cleared
13 2 (0.37%) Six Sigma Green Belt
13 2 (0.37%) DV Cleared
14 1 (0.19%) ITIL Foundation Certificate
14 1 (0.19%) MCDST
Quality Assurance & Compliance
1 48 (8.97%) SLA
2 11 (2.06%) ISO/IEC 27001
3 7 (1.31%) COBIT
4 3 (0.56%) QA
System Software
1 166 (31.03%) Active Directory
2 113 (21.12%) VMware Infrastructure
3 65 (12.15%) Hyper-V
4 19 (3.55%) XenApp
5 16 (2.99%) Terminal Services
6 14 (2.62%) Terminal Server
6 14 (2.62%) XenDesktop
7 12 (2.24%) VMware ESX
7 12 (2.24%) VMware ESXi
8 10 (1.87%) vSphere
9 9 (1.68%) XenServer
10 3 (0.56%) VMware Server
11 2 (0.37%) NFS
11 2 (0.37%) Microsoft Virtual Server
11 2 (0.37%) Citrix Presentation Server
11 2 (0.37%) ISA Server
11 2 (0.37%) BitLocker
12 1 (0.19%) HDFS
12 1 (0.19%) Microsoft App-V
12 1 (0.19%) Kerio MailServer
Systems Management
1 28 (5.23%) SCCM
2 12 (2.24%) Backup Exec
3 7 (1.31%) AirWatch
4 6 (1.12%) WSUS
5 5 (0.93%) Norton AntiVirus
6 3 (0.56%) NetBackup
6 3 (0.56%) SCOM
6 3 (0.56%) ITRS Geneos
7 2 (0.37%) ARCserve
8 1 (0.19%) CiscoWorks
8 1 (0.19%) SCVMM
8 1 (0.19%) Symantec Endpoint Protection
8 1 (0.19%) SCSM
8 1 (0.19%) ServiceCenter
Vendors
1 252 (47.10%) Microsoft
2 127 (23.74%) VMware
3 125 (23.36%) Cisco
4 108 (20.19%) Citrix
5 57 (10.65%) Apple
6 56 (10.47%) Oracle
7 28 (5.23%) HP
8 27 (5.05%) Nokia
9 25 (4.67%) BT
10 24 (4.49%) Dell
11 19 (3.55%) Bloomberg
11 19 (3.55%) Remedy
12 14 (2.62%) LANDesk
12 14 (2.62%) SAP
12 14 (2.62%) IBM
13 13 (2.43%) NetApp
13 13 (2.43%) SonicWALL
13 13 (2.43%) Infor
14 12 (2.24%) Avaya
15 11 (2.06%) Reuters
North West London
Amsys
Salary: From £30,000 to £35,000 per annum
Posted: 11 hours ago
City, London
Consult Solutions
Salary: £30000 - £35000 per annum
Posted: 15 hours ago
City, London
Global Technology Solutions Ltd
Salary: £23000 - £26000 per annum
Posted: 15 hours ago
London
EXCELerate
Salary: £25k-£30k + Pension, Life Insurance, Healthcare Scheme
Posted: 17 hours ago
London
Quantica Technology - London
Salary: £35000 - £40000 per annum + Benefits
Posted: 18 hours ago
London
ReThink Recruitment
Salary: £0.00 per annum
Posted: Yesterday
City, London
Eligo Recruitment Ltd
Salary: £18000 - £22000 per annum + Full Benefits
Posted: Yesterday
City, London
BrightTALK Ltd
Salary: Competitive salary + strong benefits package
Posted: Yesterday
London
Computer People
Salary: £40000.00 per annum + Benefits
Posted: Yesterday
City, London
Burnham Resources
Salary: From £35,000 to £40,000 per annum
Posted: Yesterday
London
Recruitment Genius
Salary: £30000 - £40000 per annum
Posted: Yesterday
City, Edinburgh
RecruitmentRevolution com
Posted: Yesterday
London
Salt
Salary: £40000 - £50000 per annum + Bonus/Package
Posted: 3 days ago
Central London / West End
Go Partnership.
Salary: From £28,000 to £28,000 per annum + Excellent Benefits, 29 days holida
Posted: 3 days ago
West London
EXCELerate
Salary: To £36,000 plus Health care, life cover & pension
Posted: 3 days ago
City of London
Energon Global
Salary: £25000 - £30000 per annum
Posted: 7 days ago
Hounslow
Greywood Associates Limited
Salary: £28000 - £34000 per annum + bens
Posted: 8 days ago
London
Recruitment Genius
Salary: £20230 - £26000 per annum
Posted: 8 days ago
City of London, London, South East
Image Fast
Salary: Competitive
Posted: 10 days ago
London
Lexis Nexis Risk Solutions
Salary: From £60,000 to £69,500 per annum
Posted: 11 days ago