Technical Support Jobs in London

Technical Support
England > London

The median Technical Support salary in London is £42,500 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 398 556 708
Rank change year-on-year +158 +152 -190
Permanent jobs requiring a Technical Support 104 67 179
As % of all permanent jobs advertised in London 0.44% 0.19% 0.27%
As % of the Job Titles category 0.47% 0.20% 0.28%
Number of salaries quoted 93 58 125
10th Percentile £26,750 £31,250 £25,250
25th Percentile £32,000 £32,000 £31,250
Median annual salary (50th Percentile) £42,500 £40,000 £37,500
Median % change year-on-year +6.25% +6.67% -11.76%
75th Percentile £55,696 £50,000 £53,750
90th Percentile £56,000 £60,376 £65,000
England median annual salary £33,500 £37,000 £32,000
% change year-on-year -9.46% +15.63% -1.33%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,245 33,556 64,351
% of permanent jobs with a recognized job title 94.12% 95.05% 96.35%
Number of salaries quoted 16,727 24,642 34,900
10th Percentile £38,095 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £92,000
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Technical Support
Job Vacancy Trend in London

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Technical Support in London

Technical Support
Salary Trend in London

3-month moving average salary quoted in jobs citing Technical Support in London.

Salary trend for Technical Support in London

Technical Support
Salary Histogram in London

Salary distribution for jobs citing Technical Support in London over the 6 months to 3 May 2024.

Salary histogram for Technical Support in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the London region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West London +6 12 £30,475 -29.54% 9
Central London +51 9 £42,500 +14.09% 1
North London - 5 £42,500 -
South London -6 2 £31,250 -8.09% 4
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 3 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Technical Support in the job title.

1 35 (33.65%) SQL
2 34 (32.69%) Active Directory
3 33 (31.73%) Customer Service
4 31 (29.81%) Social Skills
5 30 (28.85%) ITIL
6 27 (25.96%) Windows
7 26 (25.00%) Degree
8 25 (24.04%) CRM
9 22 (21.15%) Dynamics CRM
10 20 (19.23%) SQL Server Integration Services
10 20 (19.23%) Change Management
10 20 (19.23%) ETL
10 20 (19.23%) T-SQL
10 20 (19.23%) SQL Server
11 18 (17.31%) Finance
11 18 (17.31%) Microsoft
11 18 (17.31%) PL/SQL
11 18 (17.31%) Requirements Analysis
12 14 (13.46%) NEC Housing
12 14 (13.46%) Driving Licence
12 14 (13.46%) NEC
13 13 (12.50%) Incident Management
13 13 (12.50%) Problem-Solving
14 12 (11.54%) Management Information System
15 11 (10.58%) Root Cause Analysis
16 10 (9.62%) PRINCE2 Practitioner
16 10 (9.62%) PRINCE2
16 10 (9.62%) Banking
16 10 (9.62%) Disaster Recovery
17 9 (8.65%) Wireless

Technical Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.77%) Microsoft Exchange
2 5 (4.81%) SharePoint
3 1 (0.96%) CMS
3 1 (0.96%) Skype for Business
Applications
1 3 (2.88%) Microsoft Office
2 2 (1.92%) Microsoft Excel
Business Applications
1 22 (21.15%) Dynamics CRM
2 14 (13.46%) NEC Housing
3 1 (0.96%) Bloomberg AIM
Cloud Services
1 8 (7.69%) Microsoft 365
2 6 (5.77%) Dynamics 365
3 5 (4.81%) OneDrive
4 4 (3.85%) AWS
5 2 (1.92%) Oracle CX
5 2 (1.92%) Power Platform
5 2 (1.92%) Snowflake
6 1 (0.96%) Azure
6 1 (0.96%) Entra ID
6 1 (0.96%) WhatsApp
Communications & Networking
1 9 (8.65%) Wireless
2 6 (5.77%) Internet
3 4 (3.85%) Intranet
3 4 (3.85%) VoIP
3 4 (3.85%) Wi-Fi
4 3 (2.88%) BGP
4 3 (2.88%) IGMP
4 3 (2.88%) IPv6
4 3 (2.88%) LAN
4 3 (2.88%) Multicast
4 3 (2.88%) OSPF
4 3 (2.88%) RIP
4 3 (2.88%) SNMP
4 3 (2.88%) VLAN
4 3 (2.88%) VRRP
4 3 (2.88%) WAN
5 2 (1.92%) DNS
5 2 (1.92%) TCP/IP
6 1 (0.96%) Firewall
6 1 (0.96%) VPN
Database & Business Intelligence
1 20 (19.23%) SQL Server
1 20 (19.23%) SQL Server Integration Services
2 2 (1.92%) MySQL
2 2 (1.92%) Power BI
2 2 (1.92%) RDBMS
2 2 (1.92%) Relational Database
General
1 31 (29.81%) Social Skills
2 18 (17.31%) Finance
3 10 (9.62%) Banking
4 8 (7.69%) French Language
4 8 (7.69%) Front Office
4 8 (7.69%) German Language
5 6 (5.77%) Marketing
5 6 (5.77%) Retail
6 4 (3.85%) Law
7 3 (2.88%) Analytical Skills
7 3 (2.88%) Aviation
7 3 (2.88%) Legal
8 2 (1.92%) Greek Language
8 2 (1.92%) Hungarian Language
8 2 (1.92%) Italian Language
8 2 (1.92%) Japanese Language
8 2 (1.92%) Latvian Language
8 2 (1.92%) Lithuanian Language
8 2 (1.92%) Polish Language
8 2 (1.92%) Public Sector
Libraries, Frameworks & Software Standards
1 8 (7.69%) FIX Protocol
2 3 (2.88%) CSS
3 1 (0.96%) OLE
3 1 (0.96%) XML
Miscellaneous
1 14 (13.46%) Driving Licence
2 12 (11.54%) Management Information System
3 9 (8.65%) Housing Association
4 8 (7.69%) Social Media
5 4 (3.85%) CCTV
5 4 (3.85%) EPoS
6 3 (2.88%) Onboarding
6 3 (2.88%) Smart City
7 2 (1.92%) Robotics
8 1 (0.96%) ASIC
8 1 (0.96%) Data Protection Act
8 1 (0.96%) Fixed Income
8 1 (0.96%) Video Conferencing
Operating Systems
1 27 (25.96%) Windows
2 8 (7.69%) Linux
3 6 (5.77%) Android
3 6 (5.77%) Apple iOS
4 3 (2.88%) Windows 10
5 1 (0.96%) Windows 7
5 1 (0.96%) Windows Server
Processes & Methodologies
1 33 (31.73%) Customer Service
2 30 (28.85%) ITIL
3 25 (24.04%) CRM
4 20 (19.23%) Change Management
4 20 (19.23%) ETL
5 18 (17.31%) Requirements Analysis
6 13 (12.50%) Incident Management
6 13 (12.50%) Problem-Solving
7 11 (10.58%) Root Cause Analysis
8 10 (9.62%) Disaster Recovery
8 10 (9.62%) PRINCE2
9 9 (8.65%) Task Automation
10 8 (7.69%) Change Advisory Board
10 8 (7.69%) Data Security
10 8 (7.69%) Knowledge Transfer
10 8 (7.69%) Risk Register
11 6 (5.77%) Customer Experience
11 6 (5.77%) Data Analysis
11 6 (5.77%) Mentoring
12 5 (4.81%) Requirements Gathering
Programming Languages
1 35 (33.65%) SQL
2 20 (19.23%) T-SQL
3 18 (17.31%) PL/SQL
4 2 (1.92%) C++
4 2 (1.92%) Java
Qualifications
1 26 (25.00%) Degree
2 10 (9.62%) PRINCE2 Practitioner
3 3 (2.88%) MCT
4 1 (0.96%) ITIL Foundation Certificate
4 1 (0.96%) Master's Degree
4 1 (0.96%) MBA
Quality Assurance & Compliance
1 1 (0.96%) EMIR
1 1 (0.96%) GDPR
1 1 (0.96%) MiFID
1 1 (0.96%) SLA
System Software
1 34 (32.69%) Active Directory
2 1 (0.96%) Hyper-V
2 1 (0.96%) Virtual Desktop
2 1 (0.96%) VMware Infrastructure
Systems Management
1 3 (2.88%) Microsoft Intune
2 1 (0.96%) Backup Exec
2 1 (0.96%) SCCM
Vendors
1 18 (17.31%) Microsoft
2 14 (13.46%) NEC
3 5 (4.81%) Cisco
4 3 (2.88%) HP
5 2 (1.92%) Alteryx
5 2 (1.92%) Citrix
5 2 (1.92%) MuleSoft
5 2 (1.92%) Oracle
5 2 (1.92%) Polycom
6 1 (0.96%) Apple
6 1 (0.96%) Bloomberg
6 1 (0.96%) BroadSoft
6 1 (0.96%) Northgate
6 1 (0.96%) Salesforce
6 1 (0.96%) Veritas
6 1 (0.96%) VMware