The table below looks at the statistics for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 357 401 341
Rank change year-on-year
+44 -60
Permanent jobs requiring a Technical Support 315 304 300
As % of all permanent IT jobs located in London 0.72% 0.61% 0.68%
As % of the Job Titles category 0.77% 0.65% 0.73%
Number of salaries quoted 281 254 243
Average salary £35,000 £37,500 £39,000
Average salary % change year-on-year
-6.66% -3.84%
90% offered a salary of more than £22,000 £27,500 £25,000
10% offered a salary of more than £57,500 £64,250 £55,000
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40926 47115 41254
As % of all permanent IT jobs located in London 93.48% 93.82% 93.76%
Number of salaries quoted 34602 39460 34719
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 28 May 2015.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +48 74 £40,000 -11.11% 14
Chiswick +4 4 £47,500 +5.55%
Chessington - 4 £32,500 - 1
Brentford - 4 £75,000 -
Croydon +12 3 £25,500 -21.53% 1
Southwark - 3 £35,000 -
Bromley +17 2 £20,250 -37.69%
Docklands, London +6 2 £65,000 +104.72%
Southall - 2 £25,000 -
Harrow +7 1 £20,500 -6.81%
Kingston Upon Thames +5 1 £32,500 +25.00%
Uxbridge -5 1 £32,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 28 May 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 446 (69.58%) Windows
2 305 (47.58%) Microsoft
3 204 (31.83%) Active Directory
4 174 (27.15%) SQL
5 167 (26.05%) ITIL
6 163 (25.43%) MS Office
7 150 (23.40%) VMware
8 147 (22.93%) Cisco
9 143 (22.31%) MS Excel
10 140 (21.84%) Windows Server 2008
11 139 (21.68%) MS Exchange
12 138 (21.53%) Finance
13 136 (21.22%) Citrix
14 132 (20.59%) SQL Server
15 122 (19.03%) Windows Server 2012
16 112 (17.47%) VMware Infrastructure
17 109 (17.00%) VPN
17 109 (17.00%) Blackberry
18 107 (16.69%) Windows 7
19 106 (16.54%) LAN
20 102 (15.91%) Firewall
21 97 (15.13%) Linux
22 95 (14.82%) Windows Server 2003
23 94 (14.66%) WAN
24 89 (13.88%) DNS
25 84 (13.10%) Degree
26 83 (12.95%) TCP/IP
27 75 (11.70%) Microsoft Certification
28 72 (11.23%) VoIP
29 71 (11.08%) Telecoms

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 28 May 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 139 (21.68%) MS Exchange
2 62 (9.67%) IIS
3 52 (8.11%) SharePoint
4 49 (7.64%) Exchange Server 2010
5 42 (6.55%) Exchange Server 2007
6 41 (6.40%) Lync
7 35 (5.46%) Exchange Server 2013
8 29 (4.52%) Blackberry Enterprise Server
9 15 (2.34%) Tomcat
9 15 (2.34%) SharePoint 2010
10 14 (2.18%) Apache
11 12 (1.87%) WorkSite
12 10 (1.56%) Exchange Server 2003
13 6 (0.94%) WebLogic
14 5 (0.78%) MQSeries
15 4 (0.62%) JBoss
16 3 (0.47%) IBM Notes
16 3 (0.47%) GlassFish
16 3 (0.47%) nginx
16 3 (0.47%) SharePoint 2013
Applications
1 163 (25.43%) MS Office
2 143 (22.31%) MS Excel
3 3 (0.47%) MS PowerPoint
4 2 (0.31%) InfoPath
4 2 (0.31%) Spreadsheet
5 1 (0.16%) Photoshop
5 1 (0.16%) Adobe After Effects
5 1 (0.16%) Final Cut Pro
Business Applications
1 19 (2.96%) Dynamics CRM
2 15 (2.34%) SAP Business One
3 11 (1.72%) Remedy ITSM
4 7 (1.09%) Northgate Housing
4 7 (1.09%) Oracle Procure-to-Pay
5 5 (0.78%) Towers Watson Igloo
6 1 (0.16%) Oracle EBS
6 1 (0.16%) WebTrends
6 1 (0.16%) Oracle Financials
6 1 (0.16%) Oracle iProcurement
6 1 (0.16%) Oracle General Ledger
6 1 (0.16%) Oracle EBS R12
6 1 (0.16%) Dynamics NAV
6 1 (0.16%) Oracle Payables
6 1 (0.16%) Oracle Receivables
6 1 (0.16%) Oracle Internet Expenses
6 1 (0.16%) ACBS
Cloud Services
1 52 (8.11%) Office 365
2 27 (4.21%) Mimecast
3 22 (3.43%) IaaS
4 16 (2.50%) SaaS
5 10 (1.56%) Microsoft Azure
6 6 (0.94%) Yammer
7 1 (0.16%) Cloud Computing
Communications & Networking
1 109 (17.00%) VPN
2 106 (16.54%) LAN
3 102 (15.91%) Firewall
4 94 (14.66%) WAN
5 89 (13.88%) DNS
6 83 (12.95%) TCP/IP
7 72 (11.23%) VoIP
8 62 (9.67%) DHCP
9 44 (6.86%) Internet
10 41 (6.40%) Broadband
11 29 (4.52%) VLAN
12 26 (4.06%) SAN
13 24 (3.74%) SMTP
13 24 (3.74%) MPLS
13 24 (3.74%) Cisco IOS
14 22 (3.43%) LLU
15 21 (3.28%) Network Security
15 21 (3.28%) POP3
16 15 (2.34%) Wireless
17 14 (2.18%) IP Telephony
Database & Business Intelligence
1 132 (20.59%) SQL Server
2 41 (6.40%) SQL Server 2008
3 37 (5.77%) SQL Server 2005
4 31 (4.84%) SQL Server 2012
5 15 (2.34%) Oracle Database
6 14 (2.18%) SQL Server Reporting Services
7 13 (2.03%) Hadoop
8 12 (1.87%) Big Data
8 12 (1.87%) Data Mining
9 10 (1.56%) MongoDB
9 10 (1.56%) SQL Server Integration Services
10 7 (1.09%) Relational Database
11 6 (0.94%) RDBMS
12 5 (0.78%) Crystal Reports
12 5 (0.78%) MySQL
12 5 (0.78%) Apache Hive
12 5 (0.78%) SAP HANA
13 4 (0.62%) InterSystems Cache
13 4 (0.62%) MS Access
14 3 (0.47%) DTS
Development Applications
1 12 (1.87%) JIRA
2 6 (0.94%) Oracle Forms
3 4 (0.62%) Emacs
4 2 (0.31%) Oracle APEX
5 1 (0.16%) Bugzilla
5 1 (0.16%) Eclipse
5 1 (0.16%) VSS/SourceSafe
5 1 (0.16%) Firebug
5 1 (0.16%) Team Foundation Server
5 1 (0.16%) Maven
General
1 138 (21.53%) Finance
2 71 (11.08%) Telecoms
3 40 (6.24%) Legal
4 29 (4.52%) Front Office
5 25 (3.90%) Law
6 21 (3.28%) Retail
7 17 (2.65%) Banking
8 11 (1.72%) Back Office
9 10 (1.56%) Advertising
9 10 (1.56%) Electronics
9 10 (1.56%) Games
10 9 (1.40%) Marketing
11 6 (0.94%) Investment Banking
12 4 (0.62%) Financial Institution
13 3 (0.47%) German Language
14 2 (0.31%) Local Government
14 2 (0.31%) Spanish Language
14 2 (0.31%) Manufacturing
15 1 (0.16%) Italian Language
15 1 (0.16%) Mandarin Language
Libraries, Frameworks & Software Standards
1 43 (6.71%) .NET
2 37 (5.77%) XML
3 16 (2.50%) HTML
4 12 (1.87%) JSON
5 9 (1.40%) ASP.NET
5 9 (1.40%) CSS
6 8 (1.25%) FIX Protocol
7 7 (1.09%) ActiveX
8 6 (0.94%) Application Packaging
8 6 (0.94%) Middleware
9 4 (0.62%) JMS
10 3 (0.47%) J2EE
10 3 (0.47%) HTML5
11 2 (0.31%) Spring
11 2 (0.31%) jQuery
11 2 (0.31%) COM
11 2 (0.31%) XSL
12 1 (0.16%) LAMP
12 1 (0.16%) FIXML
12 1 (0.16%) WAP
Miscellaneous
1 109 (17.00%) Blackberry
2 47 (7.33%) Data Centre
3 44 (6.86%) Computer Science
4 34 (5.30%) Analytical Skills
5 23 (3.59%) Client/Server
6 22 (3.43%) Management Information System
7 17 (2.65%) Enterprise Software
8 14 (2.18%) Video Conferencing
9 13 (2.03%) Hedge funds
10 12 (1.87%) Data Structures
11 11 (1.72%) Video Editing
12 9 (1.40%) EPoS
13 6 (0.94%) User Experience
14 5 (0.78%) Clustering
14 5 (0.78%) Mathematics
14 5 (0.78%) Visualisation
14 5 (0.78%) PDA
15 4 (0.62%) Social Media
15 4 (0.62%) iPhone
16 3 (0.47%) Equities
Operating Systems
1 446 (69.58%) Windows
2 140 (21.84%) Windows Server 2008
3 122 (19.03%) Windows Server 2012
4 107 (16.69%) Windows 7
5 97 (15.13%) Linux
6 95 (14.82%) Windows Server 2003
7 69 (10.76%) Windows 8
8 61 (9.52%) UNIX
9 37 (5.77%) Apple iOS
10 33 (5.15%) Windows XP
11 29 (4.52%) Android
12 17 (2.65%) Mac OS X
12 17 (2.65%) Windows Vista
13 7 (1.09%) AIX
14 6 (0.94%) Solaris
15 5 (0.78%) SUSE
15 5 (0.78%) Windows 2000 Server
15 5 (0.78%) Red Hat Enterprise Linux
16 3 (0.47%) Mac OS X Server
17 2 (0.31%) Windows Mobile
Processes & Methodologies
1 167 (26.05%) ITIL
2 50 (7.80%) CRM
3 32 (4.99%) Service Delivery
4 31 (4.84%) Project Management
5 30 (4.68%) Mentoring
6 27 (4.21%) Time Management
7 24 (3.74%) Configuration Management
8 22 (3.43%) Service Management
9 21 (3.28%) Data Management
10 20 (3.12%) Disaster Recovery
10 20 (3.12%) Release Management
11 19 (2.96%) Workflow
11 19 (2.96%) Open Source
12 18 (2.81%) ERP
13 17 (2.65%) ITSM
13 17 (2.65%) Change Control
14 16 (2.50%) Root Cause Analysis
14 16 (2.50%) Document Management
14 16 (2.50%) Incident Management
15 15 (2.34%) Problem Management
Programming Languages
1 174 (27.15%) SQL
2 25 (3.90%) Java
3 24 (3.74%) JavaScript
4 18 (2.81%) T-SQL
5 13 (2.03%) Python
5 13 (2.03%) C#
5 13 (2.03%) PL/SQL
6 12 (1.87%) Perl
7 8 (1.25%) C++
7 8 (1.25%) VB
8 7 (1.09%) VBA
9 5 (0.78%) PowerShell
10 4 (0.62%) Bash Shell
10 4 (0.62%) VBScript
10 4 (0.62%) PHP
10 4 (0.62%) Shell Script
11 2 (0.31%) Ruby
11 2 (0.31%) Scala
11 2 (0.31%) C
12 1 (0.16%) AWK
Qualifications
1 84 (13.10%) Degree
2 75 (11.70%) Microsoft Certification
3 59 (9.20%) Cisco Certification
4 58 (9.05%) MCSE
5 51 (7.96%) CCNA
6 28 (4.37%) MCITP
7 25 (3.90%) MCP
8 22 (3.43%) MCSA
8 22 (3.43%) CCNP
9 15 (2.34%) ITIL Certification
10 11 (1.72%) VMware Certified Professional (VCP)
10 11 (1.72%) ITIL Foundation Certificate
11 6 (0.94%) VCP5
11 6 (0.94%) MCTS
11 6 (0.94%) SC Cleared
11 6 (0.94%) Security Cleared
12 5 (0.78%) JNCIA
13 3 (0.47%) MOS
13 3 (0.47%) MCDST
14 2 (0.31%) VCP4
Quality Assurance & Compliance
1 58 (9.05%) SLA
2 7 (1.09%) COBIT
2 7 (1.09%) ISO/IEC 27001
3 2 (0.31%) Data Quality
4 1 (0.16%) QA
System Software
1 204 (31.83%) Active Directory
2 112 (17.47%) VMware Infrastructure
3 55 (8.58%) Hyper-V
4 37 (5.77%) XenApp
5 27 (4.21%) Terminal Server
6 21 (3.28%) vSphere
7 17 (2.65%) XenServer
8 15 (2.34%) XenDesktop
9 9 (1.40%) Microsoft App-V
10 7 (1.09%) VMware ESX
11 6 (0.94%) Terminal Services
12 5 (0.78%) HDFS
12 5 (0.78%) VMware ESXi
13 3 (0.47%) Citrix Presentation Server
14 2 (0.31%) Microsoft Virtual Server
14 2 (0.31%) NFS
14 2 (0.31%) ISA Server
14 2 (0.31%) VMware Workstation
15 1 (0.16%) Samba
15 1 (0.16%) Postfix
Systems Management
1 37 (5.77%) SCCM
2 9 (1.40%) WSUS
3 8 (1.25%) AirWatch
3 8 (1.25%) Backup Exec
4 3 (0.47%) NetBackup
5 2 (0.31%) ZABBIX
5 2 (0.31%) WhatsUp Gold
5 2 (0.31%) SolarWinds Orion
5 2 (0.31%) ServiceCenter
5 2 (0.31%) SCOM
5 2 (0.31%) Norton AntiVirus
5 2 (0.31%) ARCserve
6 1 (0.16%) Nagios
6 1 (0.16%) Tivoli Storage Manager
6 1 (0.16%) CiscoWorks
6 1 (0.16%) HP Data Protector
6 1 (0.16%) XenMobile
Vendors
1 305 (47.58%) Microsoft
2 150 (23.40%) VMware
3 147 (22.93%) Cisco
4 136 (21.22%) Citrix
5 71 (11.08%) Apple
6 57 (8.89%) Oracle
7 32 (4.99%) HP
8 30 (4.68%) Avaya
9 24 (3.74%) Dell
10 23 (3.59%) Nokia
11 22 (3.43%) BT
11 22 (3.43%) LANDesk
12 18 (2.81%) Remedy
12 18 (2.81%) Reuters
12 18 (2.81%) Bloomberg
12 18 (2.81%) IBM
12 18 (2.81%) NetApp
13 15 (2.34%) SAP
13 15 (2.34%) Infor
14 14 (2.18%) EMC
City, London
Evolution Recruitment Solutions
Salary: Between 32000 and 38000
Posted: 12 hours ago
London
ANSON MCCADE
Salary: £60,000 - £90,000k plus outstanding package
Posted: 14 hours ago
City, London
Annapurna
Salary: £35000 - £42000 per annum + Excellent Benefits
Posted: 14 hours ago
West London
EXCELerate
Salary: To £36,000 plus Health care, life cover & pension
Posted: 2 days ago
London
EasyWebRecruitment.com
Salary: £18k to £23k
Posted: 2 days ago
East London
Nationwide People Ltd
Salary: £35000 - £45000 Per Annum +Bonus +Benefits
Posted: 2 days ago
East London
Nationwide People Ltd
Salary: £35000 - £41000 Per Annum + GOOD BENS
Posted: 2 days ago
London
Cyber Team
Salary: From £30,000 to £40,000 per annum Plus Benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Chessington, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum + benefits
Posted: 2 days ago
London
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: 6 days ago
City, London
Austin Fraser
Salary: £200 - £250 per day
Posted: 6 days ago
London
The Bridge Ltd
Salary: Up to £43,000 per annum Up to £43K Pro Rata
Posted: 6 days ago
City, London
Red10
Salary: £40000 - £60000 per annum
Posted: 6 days ago
London
Information Technology Services
Salary: £40k - 45k per year + benefits
Posted: 6 days ago
City, London
Bloomberg LP
Posted: 9 days ago
City, London
Smiths
Salary: Excellent salary and benefits
Posted: 13 days ago
City, London
Bloomberg LP
Salary: Competitive Salary + Benefits
Posted: 16 days ago
North West London
Amsys
Salary: From £30,000 to £35,000 per annum
Posted: 17 days ago
City, London
Bloomberg LP
Posted: 23 days ago