The statistics below represent IT jobs advertised across the London region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Technical Support
Rank 448 436 403
Rank change year-on-year
-12 -33
Permanent jobs requiring a Technical Support 193 253 313
As % of all permanent IT jobs located in London 0.49% 0.57% 0.65%
As % of the Job Titles category 0.51% 0.59% 0.68%
Number of salaries quoted 182 230 271
Median salary £37,500 £37,500 £35,000
Median salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £20,475 £25,000
10% offered a salary of more than £60,000 £62,750 £55,000
UK excluding London median salary £30,000 £28,000 £30,000
% change year-on-year
+7.14% -6.66%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
37702 42537 46055
As % of all permanent IT jobs located in London 95.69% 95.66% 95.85%
Number of salaries quoted 32781 35981 38639
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 26 July 2016.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +21 15 £32,750 -22.94% 7
Harrow +9 5 £30,000 +46.34%
Romford - 3 £25,000 - 1
Uxbridge - 3 £32,500 -
Mayfair - 2 £27,500 -
Bromley +1 1 £19,250 -14.44%
Croydon -3 1 £26,000 +13.04% 1
Kingston Upon Thames - 1 £37,500 -
Sidcup - 1 £25,000 -
Twickenham - 1 £22,500 -
West Drayton - 1 £30,000 - 1
Canary Wharf - 1 £42,500 -
Clapham - 1 - -
Southwark - 1 £26,500 -
Finchley - 1 £35,000 -
Barnet - 1 £22,000 -
Bexley - 1 £40,000 -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 26 July 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support in the job title.

1 263 (55.84%) Windows
2 171 (36.31%) Microsoft
2 171 (36.31%) Active Directory
3 152 (32.27%) Windows Server
4 133 (28.24%) SQL
5 125 (26.54%) VMware
6 124 (26.33%) Finance
7 106 (22.51%) Degree
8 97 (20.59%) Linux
9 90 (19.11%) MS Excel
10 87 (18.47%) Cisco
11 86 (18.26%) MS Office
12 80 (16.99%) ITIL
12 80 (16.99%) Windows Server 2008
13 72 (15.29%) SQL Server
14 70 (14.86%) VMware Infrastructure
15 68 (14.44%) Firewall
16 65 (13.80%) Windows Server 2012
17 63 (13.38%) Windows 7
18 61 (12.95%) MS Exchange
19 58 (12.31%) SharePoint
19 58 (12.31%) SAN
20 49 (10.40%) Office 365
21 48 (10.19%) TCP/IP
22 47 (9.98%) PowerShell
22 47 (9.98%) Analytical Skills
23 44 (9.34%) Telecoms
24 43 (9.13%) Citrix
24 43 (9.13%) MySQL
24 43 (9.13%) Hyper-V

Technical Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 61 (12.95%) MS Exchange
2 58 (12.31%) SharePoint
3 40 (8.49%) IIS
4 26 (5.52%) Apache
5 24 (5.10%) Exchange Server 2013
6 16 (3.40%) Exchange Server 2010
7 15 (3.18%) Tomcat
8 14 (2.97%) Skype for Business
9 12 (2.55%) Exchange Server 2007
9 12 (2.55%) JBoss
9 12 (2.55%) WebSphere
10 9 (1.91%) Exchange Server 2000
11 5 (1.06%) SharePoint 2013
12 4 (0.85%) CMS
13 3 (0.64%) BizTalk Server
13 3 (0.64%) Exchange Server 2003
13 3 (0.64%) SharePoint Server
14 2 (0.42%) Confluence
14 2 (0.42%) Oracle HTTP Server
14 2 (0.42%) SharePoint 2010
Applications
1 90 (19.11%) MS Excel
2 86 (18.26%) MS Office
3 3 (0.64%) MS PowerPoint
4 2 (0.42%) MS Project
5 1 (0.21%) MS Visio
Business Applications
1 4 (0.85%) Remedy ITSM
1 4 (0.85%) SAP Business One
2 2 (0.42%) Dynamics AX
2 2 (0.42%) Dynamics CRM
2 2 (0.42%) LatentZero
2 2 (0.42%) thinkFolio
3 1 (0.21%) assyst
3 1 (0.21%) Decalog
3 1 (0.21%) HiInvest
3 1 (0.21%) Infor SunSystems
3 1 (0.21%) Markit EDM
Cloud Services
1 49 (10.40%) Office 365
2 17 (3.61%) Amazon AWS
3 15 (3.18%) SaaS
4 10 (2.12%) Microsoft Azure
5 3 (0.64%) Google Analytics
5 3 (0.64%) iTunes
6 2 (0.42%) Mimecast
Communications & Networking
1 68 (14.44%) Firewall
2 58 (12.31%) SAN
3 48 (10.19%) TCP/IP
4 42 (8.92%) LAN
4 42 (8.92%) WAN
5 41 (8.70%) VoIP
6 36 (7.64%) Internet
7 35 (7.43%) DNS
8 31 (6.58%) NAS
9 29 (6.16%) DHCP
10 24 (5.10%) Wireless
11 22 (4.67%) Broadband
12 21 (4.46%) iSCSI
13 20 (4.25%) Cisco ASA
14 17 (3.61%) ADSL
14 17 (3.61%) LLU
15 15 (3.18%) VLAN
15 15 (3.18%) VPN
16 13 (2.76%) WebEx
17 11 (2.34%) Fibre Channel
Database & Business Intelligence
1 72 (15.29%) SQL Server
2 43 (9.13%) MySQL
3 14 (2.97%) SQL Server 2008
3 14 (2.97%) SQL Server 2012
4 12 (2.55%) SQL Server Reporting Services
5 11 (2.34%) Relational Database
6 9 (1.91%) SQL Server 2005
7 6 (1.27%) Data Warehouse
7 6 (1.27%) KDB
7 6 (1.27%) SQL Server Analysis Services
7 6 (1.27%) SQL Server Integration Services
8 5 (1.06%) Oracle Database
9 4 (0.85%) Oracle Database 11g
10 3 (0.64%) Oracle Reports
10 3 (0.64%) PostgreSQL
10 3 (0.64%) RDBMS
11 2 (0.42%) BusinessObjects
11 2 (0.42%) Crystal Reports
11 2 (0.42%) DB2
11 2 (0.42%) SQLPlus
Development Applications
1 11 (2.34%) JIRA
2 10 (2.12%) Visual Studio
3 3 (0.64%) Oracle Forms
4 2 (0.42%) MSI
5 1 (0.21%) Ant
5 1 (0.21%) Atlassian Bamboo
5 1 (0.21%) Bitbucket
5 1 (0.21%) Git (software)
5 1 (0.21%) Jenkins
5 1 (0.21%) TeamCity
General
1 124 (26.33%) Finance
2 44 (9.34%) Telecoms
3 30 (6.37%) Banking
4 21 (4.46%) Front Office
5 16 (3.40%) Retail
6 15 (3.18%) German Language
7 14 (2.97%) Financial Institution
8 12 (2.55%) Back Office
9 9 (1.91%) French Language
10 8 (1.70%) Law
11 6 (1.27%) Manufacturing
12 4 (0.85%) Japanese Language
13 3 (0.64%) Advertising
13 3 (0.64%) Games
13 3 (0.64%) Investment Banking
13 3 (0.64%) Legal
13 3 (0.64%) Marketing
14 2 (0.42%) Billing
15 1 (0.21%) Local Government
15 1 (0.21%) Multimedia
Libraries, Frameworks & Software Standards
1 30 (6.37%) HTML
2 25 (5.31%) .NET
3 23 (4.88%) FIX Protocol
4 15 (3.18%) XML
5 12 (2.55%) CSS
6 10 (2.12%) Web Services
7 9 (1.91%) Middleware
8 6 (1.27%) Django
9 4 (0.85%) ASP.NET
9 4 (0.85%) JSON
9 4 (0.85%) X-Windows
10 3 (0.64%) Rendezvous
10 3 (0.64%) SOAP
10 3 (0.64%) Software Packaging
10 3 (0.64%) TIBCO EMS
11 2 (0.42%) .NET Framework
11 2 (0.42%) JSF
11 2 (0.42%) JSP
11 2 (0.42%) Murex MxML
11 2 (0.42%) Regular Expression
Miscellaneous
1 47 (9.98%) Analytical Skills
2 30 (6.37%) Computer Science
3 29 (6.16%) Hedge funds
4 28 (5.94%) Data Centre
5 22 (4.67%) Derivative
6 21 (4.46%) Private Cloud
7 20 (4.25%) Equities
8 15 (3.18%) Mathematics
9 13 (2.76%) Blackberry
10 12 (2.55%) e-Learning
10 12 (2.55%) Learning Management System
10 12 (2.55%) SCORM
11 11 (2.34%) Enterprise Storage
12 7 (1.49%) Management Information System
13 6 (1.27%) Video Conferencing
14 5 (1.06%) Biometrics
15 4 (0.85%) Driving Licence
15 4 (0.85%) EPoS
15 4 (0.85%) Mobile App
15 4 (0.85%) PKI
Operating Systems
1 263 (55.84%) Windows
2 152 (32.27%) Windows Server
3 97 (20.59%) Linux
4 80 (16.99%) Windows Server 2008
5 65 (13.80%) Windows Server 2012
6 63 (13.38%) Windows 7
7 40 (8.49%) Unix
8 34 (7.22%) Windows Server 2003
9 32 (6.79%) Windows 8
10 13 (2.76%) Windows 10
11 10 (2.12%) Red Hat Enterprise Linux
11 10 (2.12%) Windows XP
12 9 (1.91%) Windows 2000 Server
13 8 (1.70%) Mac OS X
14 7 (1.49%) Apple iOS
15 6 (1.27%) Android
15 6 (1.27%) Ubuntu
16 5 (1.06%) CentOS
16 5 (1.06%) Solaris
17 3 (0.64%) Mac OS
Processes & Methodologies
1 80 (16.99%) ITIL
2 34 (7.22%) Project Management
3 30 (6.37%) Change Control
4 25 (5.31%) Investment Management
4 25 (5.31%) Virtual Infrastructure
5 24 (5.10%) Mentoring
6 23 (4.88%) CRM
7 21 (4.46%) Incident Management
7 21 (4.46%) Risk Assessment
8 19 (4.03%) Kalman Filter
8 19 (4.03%) Problem Management
9 18 (3.82%) Business Intelligence
10 15 (3.18%) Asset Management
11 14 (2.97%) Agile Software Development
12 13 (2.76%) Change Management
12 13 (2.76%) Presales
13 12 (2.55%) Case Management
13 12 (2.55%) Disaster Recovery
13 12 (2.55%) Migration
14 11 (2.34%) Workflow
Programming Languages
1 133 (28.24%) SQL
2 47 (9.98%) PowerShell
3 41 (8.70%) Java
4 29 (6.16%) Python
5 25 (5.31%) C#
5 25 (5.31%) JavaScript
6 20 (4.25%) Perl
7 14 (2.97%) VBA
8 11 (2.34%) Shell Script
9 8 (1.70%) C++
9 8 (1.70%) T-SQL
10 7 (1.49%) C
11 6 (1.27%) VBScript
12 4 (0.85%) Bash Shell
12 4 (0.85%) PHP
13 3 (0.64%) PL/SQL
13 3 (0.64%) Ruby
13 3 (0.64%) VB
14 1 (0.21%) RPG
14 1 (0.21%) X++
Qualifications
1 106 (22.51%) Degree
2 34 (7.22%) Microsoft Certification
3 24 (5.10%) MCSE
4 23 (4.88%) VMware Certified Professional (VCP)
5 18 (3.82%) VCP5
6 15 (3.18%) CCNA
6 15 (3.18%) Cisco Certification
7 13 (2.76%) MCSA
8 8 (1.70%) MCITP
9 6 (1.27%) ITIL Certification
10 5 (1.06%) MCP
11 4 (0.85%) CCNP
11 4 (0.85%) Security Cleared
12 3 (0.64%) CCA
12 3 (0.64%) Citrix Certification
12 3 (0.64%) VCAP
13 2 (0.42%) PMI Certification
13 2 (0.42%) PMP
13 2 (0.42%) SC Cleared
14 1 (0.21%) MCTS
Quality Assurance & Compliance
1 35 (7.43%) SLA
2 22 (4.67%) QA
3 6 (1.27%) Data Quality
4 4 (0.85%) ISO/IEC 27001
5 2 (0.42%) ISO/IEC 20000
6 1 (0.21%) HL7
System Software
1 171 (36.31%) Active Directory
2 70 (14.86%) VMware Infrastructure
3 43 (9.13%) Hyper-V
4 22 (4.67%) Microsoft App-V
4 22 (4.67%) Terminal Services
5 21 (4.46%) BitLocker
6 10 (2.12%) NFS
6 10 (2.12%) Oracle RAC
7 9 (1.91%) vSphere
7 9 (1.91%) XenApp
8 8 (1.70%) VMware ESX
9 6 (1.27%) Virtual Servers
10 5 (1.06%) Microsoft Virtual Server
10 5 (1.06%) Virtual Machines
10 5 (1.06%) VMware Workstation
10 5 (1.06%) XenDesktop
11 4 (0.85%) Terminal Server
11 4 (0.85%) VMware ESXi
11 4 (0.85%) XenServer
12 3 (0.64%) Squid
Systems Management
1 21 (4.46%) Backup Exec
1 21 (4.46%) Icinga
2 12 (2.55%) SCCM
3 9 (1.91%) FortiGate
4 6 (1.27%) ITRS Geneos
5 5 (1.06%) Puppet
6 3 (0.64%) Microsoft Clustering
6 3 (0.64%) Microsoft Data Protection Manager
6 3 (0.64%) OpenAM
7 2 (0.42%) AirWatch
7 2 (0.42%) Cisco UCCX
7 2 (0.42%) Control-M
7 2 (0.42%) Nagios
7 2 (0.42%) NetBackup
7 2 (0.42%) Norton AntiVirus
8 1 (0.21%) DameWare
8 1 (0.21%) Netcool
8 1 (0.21%) Oracle RMAN
8 1 (0.21%) SCOM
8 1 (0.21%) SCVMM
Vendors
1 171 (36.31%) Microsoft
2 125 (26.54%) VMware
3 87 (18.47%) Cisco
4 43 (9.13%) Citrix
5 28 (5.94%) Oracle
6 25 (5.31%) EMC
6 25 (5.31%) Veeam
7 22 (4.67%) Fortinet
8 20 (4.25%) CheckPoint
9 19 (4.03%) Juniper
10 17 (3.61%) HP
11 16 (3.40%) Apple
12 15 (3.18%) IBM
13 14 (2.97%) Avaya
14 12 (2.55%) Bloomberg
14 12 (2.55%) Red Hat
15 10 (2.12%) Salesforce.com
16 9 (1.91%) Sun
17 8 (1.70%) Novell
18 7 (1.49%) Dell
London
Stott & May
Salary: £45000 - £60000 per annum
Posted: 3 days ago
City, London
Absolute Solution Limited
Salary: From £32,000 to £35,000 per annum 35k plus bens
Posted: 3 days ago
West Drayton, Middlesex
Xist4 IT Recruitment
Salary: £28-32,000 + Bens
Posted: 4 days ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + Bonus + Benefits + Training
Posted: 4 days ago
London
Cyber Team
Salary: From £35,000 to £40,000 per annum
Posted: 5 days ago
London
Opilio Recruitment
Salary: From £25,000 to £35,000 per annum
Posted: 3 days ago
Romford, Essex
Circle Recruitment
Salary: Benefits
Posted: 23 hours ago
London
Technology Services Group
Salary: Competitive
Posted: 7 days ago
City, London
Harvey Nash plc
Salary: £25000 - £30000 per annum + benefits
Posted: 6 days ago
City, London
Harrington Starr
Salary: £35000 - £45000 per annum + Bonus + Benefits + Training
Posted: 6 days ago
London
Morningstar Europe Limited
Salary: Competitive
Posted: 8 days ago
West London
Frontier Technology
Salary: From £30,000 to £40,000 per annum plus profit and performance related
Posted: 18 days ago
City, London
Harrington Starr
Salary: £90000 - £120000 per annum + Bonus + Benefits
Posted: 4 days ago
City, London
JM
Salary: £45000 - £55000 per annum + bonus and pension
Posted: 3 days ago
Croydon, Surrey
Imperative People
Salary: £24000.00 - £28000.00 per annum
Posted: 6 days ago
London
Bluetown Online LTD
Salary: £22000 - £25000 per annum
Posted: 22 days ago
London
Computer Futures
Salary: £60000 - £70000 per annum + Bonus
Posted: 20 days ago