The statistics below represent IT jobs advertised across the London region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Technical Support
England / London
Rank 427 363 368
Rank change year-on-year
-64 +5
Permanent jobs requiring a Technical Support 154 315 305
As % of all permanent IT jobs located in London 0.46% 0.76% 0.74%
As % of the Job Titles category 0.48% 0.79% 0.77%
Number of salaries quoted 125 288 267
Median salary £34,000 £37,500 £35,000
Median salary % change year-on-year
-9.33% +7.14%
90% offered a salary of more than £24,000 £22,500 £21,000
10% offered a salary of more than £55,000 £62,500 £48,500
UK excluding London median salary £27,000 £30,000 £32,000
% change year-on-year
-10.00% -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
31962 39657 39585
As % of all permanent IT jobs located in London 95.67% 96.15% 95.95%
Number of salaries quoted 27052 34205 33446
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,340 £32,500 £31,000
10% offered a salary of more than £82,500 £76,500 £80,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 22 February 2017.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +14 31 £37,500 -6.25% 3
Uxbridge - 2 £39,500 -
Greenford +4 1 £32,500 +30.00%
Wembley +1 1 £41,000 +64.00% 1
Canary Wharf -11 1 £60,000 +41.17%
Hammersmith - 1 £30,500 -
Hendon - 1 £21,000 -
Hounslow - 1 £50,000 -
Bexley - 1 £45,000 -
Enfield - 1 £42,500 -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 22 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support in the job title.

1 149 (53.21%) Windows
2 102 (36.43%) Microsoft
3 83 (29.64%) Active Directory
4 71 (25.36%) ITIL
5 63 (22.50%) SQL
6 60 (21.43%) Finance
7 56 (20.00%) Windows 7
8 54 (19.29%) MS Office
9 52 (18.57%) MS Excel
10 46 (16.43%) Windows Server
11 45 (16.07%) MS Exchange
12 39 (13.93%) Degree
13 37 (13.21%) Microsoft Certification
14 35 (12.50%) Windows Server 2008
15 34 (12.14%) VMware
15 34 (12.14%) Citrix
15 34 (12.14%) Linux
16 33 (11.79%) Office 365
17 31 (11.07%) Analytical Skills
18 27 (9.64%) Computer Science
18 27 (9.64%) Problem Management
19 26 (9.29%) Incident Management
20 25 (8.93%) Banking
20 25 (8.93%) Service Management
20 25 (8.93%) LAN
21 24 (8.57%) Windows 8
21 24 (8.57%) Windows Server 2012
22 23 (8.21%) VMware Infrastructure
22 23 (8.21%) Apple
22 23 (8.21%) Windows 10

Technical Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (16.07%) MS Exchange
2 17 (6.07%) Exchange Server 2013
2 17 (6.07%) SharePoint
3 14 (5.00%) Skype for Business
4 12 (4.29%) Exchange Server 2010
5 9 (3.21%) CMS
5 9 (3.21%) Exchange Server 2007
6 6 (2.14%) Tomcat
7 5 (1.79%) SharePoint 2013
8 4 (1.43%) Blackberry Enterprise Server
9 3 (1.07%) Alfresco
9 3 (1.07%) Elasticsearch
9 3 (1.07%) WebSphere
10 2 (0.71%) Apache
10 2 (0.71%) IBM Notes
10 2 (0.71%) IIS
10 2 (0.71%) nginx
11 1 (0.36%) Apache Spark
11 1 (0.36%) MQSeries
11 1 (0.36%) Oracle Workflow
Applications
1 54 (19.29%) MS Office
2 52 (18.57%) MS Excel
3 16 (5.71%) MS PowerPoint
4 10 (3.57%) MS Visio
5 9 (3.21%) Mozilla Thunderbird
6 1 (0.36%) AutoCAD
6 1 (0.36%) Pro/ENGINEER
6 1 (0.36%) ProjectWise
6 1 (0.36%) PTC Creo
6 1 (0.36%) Revit
6 1 (0.36%) Vectorworks
Business Applications
1 15 (5.36%) RiskWrite
2 3 (1.07%) Dynamics AX
2 3 (1.07%) Dynamics CRM
2 3 (1.07%) Unit4 Business World
3 2 (0.71%) Loan IQ
3 2 (0.71%) Northgate Housing
3 2 (0.71%) Retail-J
4 1 (0.36%) NetSuite
4 1 (0.36%) Oracle EBS R12
4 1 (0.36%) Oracle Payables
4 1 (0.36%) Oracle Receivables
4 1 (0.36%) Postilion
4 1 (0.36%) Primavera
4 1 (0.36%) Temenos T24
Cloud Services
1 33 (11.79%) Office 365
2 12 (4.29%) SaaS
3 5 (1.79%) Amazon AWS
3 5 (1.79%) Microsoft Azure
4 3 (1.07%) Adobe Creative Cloud
5 2 (0.71%) Mimecast
6 1 (0.36%) Boomi
6 1 (0.36%) G Suite
6 1 (0.36%) SuccessFactors
Communications & Networking
1 25 (8.93%) LAN
2 22 (7.86%) TCP/IP
3 20 (7.14%) Firewall
3 20 (7.14%) Internet
4 19 (6.79%) VoIP
5 18 (6.43%) WAN
6 16 (5.71%) DNS
7 13 (4.64%) VPN
8 11 (3.93%) DHCP
8 11 (3.93%) Skype
8 11 (3.93%) SMTP
9 9 (3.21%) Broadband
9 9 (3.21%) IMAP
9 9 (3.21%) POP3
9 9 (3.21%) WLAN
10 8 (2.86%) LDAP
10 8 (2.86%) Wireless
11 7 (2.50%) SAN
12 6 (2.14%) Network Security
13 5 (1.79%) VLAN
Database & Business Intelligence
1 21 (7.50%) SQL Server
2 11 (3.93%) MySQL
3 4 (1.43%) PostgreSQL
4 3 (1.07%) Big Data
4 3 (1.07%) Data Warehouse
4 3 (1.07%) DB2
4 3 (1.07%) MongoDB
5 2 (0.71%) Oracle Database
5 2 (0.71%) Oracle Database 11g
5 2 (0.71%) Redis
5 2 (0.71%) Relational Database
6 1 (0.36%) Azure SQL Database
6 1 (0.36%) HDInsight
6 1 (0.36%) Power BI
6 1 (0.36%) QlikView
6 1 (0.36%) Spotfire
6 1 (0.36%) SQL Server 2016
6 1 (0.36%) SQL Server Analysis Services
6 1 (0.36%) SQL Server Integration Services
6 1 (0.36%) SQL Server Reporting Services
Development Applications
1 17 (6.07%) Eclipse
2 15 (5.36%) VersionOne
3 11 (3.93%) JIRA
4 8 (2.86%) Firebug
5 3 (1.07%) Jenkins
5 3 (1.07%) Visual Studio
6 2 (0.71%) Git (software)
6 2 (0.71%) NetBeans
7 1 (0.36%) Ant
7 1 (0.36%) GitLab
7 1 (0.36%) Oracle Forms
General
1 60 (21.43%) Finance
2 25 (8.93%) Banking
3 15 (5.36%) Telecoms
4 11 (3.93%) Marketing
5 9 (3.21%) Law
6 8 (2.86%) Spanish Language
7 5 (1.79%) Back Office
7 5 (1.79%) Dutch Language
7 5 (1.79%) Legal
7 5 (1.79%) Retail
8 4 (1.43%) Advertising
8 4 (1.43%) Publishing
9 3 (1.07%) Mandarin Language
10 2 (0.71%) Corporate Banking
10 2 (0.71%) German Language
10 2 (0.71%) Investment Banking
10 2 (0.71%) Manufacturing
10 2 (0.71%) Pharmaceutical
11 1 (0.36%) Games
11 1 (0.36%) Private Banking
Libraries, Frameworks & Software Standards
1 18 (6.43%) HTML
2 13 (4.64%) CSS
3 9 (3.21%) XML
4 8 (2.86%) JSON
4 8 (2.86%) RESTful
4 8 (2.86%) Web Services
5 6 (2.14%) Middleware
6 3 (1.07%) .NET
6 3 (1.07%) iOS SDK
6 3 (1.07%) SailPoint
6 3 (1.07%) Spring
6 3 (1.07%) Tivoli Directory Integrator
7 2 (0.71%) ASP.NET
7 2 (0.71%) CCXML
7 2 (0.71%) EDI
7 2 (0.71%) jQuery
7 2 (0.71%) LEMP Stack
7 2 (0.71%) Sensu
7 2 (0.71%) VXML
8 1 (0.36%) COM
Miscellaneous
1 31 (11.07%) Analytical Skills
2 27 (9.64%) Computer Science
3 16 (5.71%) iSeries
4 11 (3.93%) Blackberry
5 10 (3.57%) Digital Media
5 10 (3.57%) Handset
5 10 (3.57%) Management Information System
6 7 (2.50%) Client/Server
6 7 (2.50%) Fintech
6 7 (2.50%) iPhone
7 5 (1.79%) Video Conferencing
8 4 (1.43%) Data Centre
8 4 (1.43%) Driving Licence
8 4 (1.43%) EPoS
8 4 (1.43%) Hedge funds
8 4 (1.43%) iPad
9 3 (1.07%) BYOD
9 3 (1.07%) Credit Risk
9 3 (1.07%) Smartphone
9 3 (1.07%) SWIFT
Operating Systems
1 149 (53.21%) Windows
2 56 (20.00%) Windows 7
3 46 (16.43%) Windows Server
4 35 (12.50%) Windows Server 2008
5 34 (12.14%) Linux
6 24 (8.57%) Windows 8
6 24 (8.57%) Windows Server 2012
7 23 (8.21%) Windows 10
8 21 (7.50%) Android
9 18 (6.43%) Apple iOS
10 14 (5.00%) Unix
10 14 (5.00%) Windows XP
11 10 (3.57%) Mac OS X
12 9 (3.21%) Mac OS
13 8 (2.86%) Windows Server 2003
14 3 (1.07%) Red Hat Enterprise Linux
14 3 (1.07%) Windows Mobile
15 2 (0.71%) VMS
15 2 (0.71%) Windows Vista
16 1 (0.36%) Mac OS X Server
Processes & Methodologies
1 71 (25.36%) ITIL
2 27 (9.64%) Problem Management
3 26 (9.29%) Incident Management
4 25 (8.93%) Service Management
5 22 (7.86%) Change Control
6 18 (6.43%) Project Management
7 17 (6.07%) Mentoring
8 16 (5.71%) Service Delivery
9 15 (5.36%) Performance Tuning
9 15 (5.36%) Trend Analysis
10 11 (3.93%) ITSM
11 10 (3.57%) Change Management
11 10 (3.57%) ITIL V3
11 10 (3.57%) Web Development
12 9 (3.21%) Line Management
13 8 (2.86%) B2B
13 8 (2.86%) CRM
13 8 (2.86%) Cross-Browser Compatibility
13 8 (2.86%) Cybersecurity
14 7 (2.50%) Agile Software Development
Programming Languages
1 63 (22.50%) SQL
2 18 (6.43%) JavaScript
3 16 (5.71%) Python
4 15 (5.36%) Perl
5 13 (4.64%) Java
6 12 (4.29%) C#
7 11 (3.93%) Ruby
8 9 (3.21%) PHP
9 8 (2.86%) PowerShell
10 4 (1.43%) Bash Shell
11 2 (0.71%) PL/SQL
11 2 (0.71%) X++
12 1 (0.36%) C++
12 1 (0.36%) Shell Script
12 1 (0.36%) T-SQL
12 1 (0.36%) TypeScript
12 1 (0.36%) VB
12 1 (0.36%) VBScript
Qualifications
1 39 (13.93%) Degree
2 37 (13.21%) Microsoft Certification
3 18 (6.43%) MCSE
4 16 (5.71%) ITIL Foundation Certificate
5 11 (3.93%) Cisco Certification
6 10 (3.57%) CCNA
6 10 (3.57%) MCP
7 7 (2.50%) CompTIA Security+
7 7 (2.50%) Security+ Certification
8 6 (2.14%) MCITP
8 6 (2.14%) VMware Certified Professional (VCP)
9 5 (1.79%) MCSA
10 4 (1.43%) ITIL Certification
11 3 (1.07%) ACMT
11 3 (1.07%) MCDST
12 2 (0.71%) GSEC
12 2 (0.71%) Network+ Certification
12 2 (0.71%) Security Cleared
13 1 (0.36%) CISM
13 1 (0.36%) PRINCE2 Certification
Quality Assurance & Compliance
1 16 (5.71%) SLA
2 4 (1.43%) QA
3 3 (1.07%) Basel II
3 3 (1.07%) Basel III
3 3 (1.07%) ISO/IEC 27001
4 1 (0.36%) ISO/IEC 20000
System Software
1 83 (29.64%) Active Directory
2 23 (8.21%) VMware Infrastructure
3 10 (3.57%) vSphere
4 9 (3.21%) Hyper-V
4 9 (3.21%) XenApp
5 6 (2.14%) Virtual Machines
6 4 (1.43%) XenDesktop
7 2 (0.71%) XenServer
8 1 (0.36%) Docker
8 1 (0.36%) Microsoft App-V
Systems Management
1 10 (3.57%) SCCM
2 3 (1.07%) AirWatch
2 3 (1.07%) FortiGate
2 3 (1.07%) Puppet
2 3 (1.07%) Tivoli
2 3 (1.07%) Tivoli Identity Manager
3 2 (0.71%) Jamf Pro
3 2 (0.71%) Nagios
3 2 (0.71%) NetBackup
3 2 (0.71%) Rundeck
3 2 (0.71%) Systems Management Server (SMS)
4 1 (0.36%) Backup Exec
4 1 (0.36%) Computer Emergency Response Teams
4 1 (0.36%) CSIRT
4 1 (0.36%) Norton AntiVirus
Vendors
1 102 (36.43%) Microsoft
2 34 (12.14%) Citrix
2 34 (12.14%) VMware
3 23 (8.21%) Apple
4 21 (7.50%) Cisco
5 11 (3.93%) HP
6 9 (3.21%) Dell
6 9 (3.21%) Oracle
7 7 (2.50%) IBM
7 7 (2.50%) Sage
8 6 (2.14%) Adobe
9 5 (1.79%) Avaya
9 5 (1.79%) EMC
9 5 (1.79%) NetApp
9 5 (1.79%) Symantec
9 5 (1.79%) Veritas
10 4 (1.43%) Sophos
11 3 (1.07%) Red Hat
11 3 (1.07%) Remedy
11 3 (1.07%) Splunk
London
Computer Futures
Salary: £40000 - £60000 per annum + competitive
Posted: 17 hours ago
North London
Verticality Ltd
Salary: £25000 - £30000 per annum, Benefits Bonus + Bens package
Posted: 9 hours ago
London
Information Technology Services
Salary: £28k - 32k per year
Posted: 11 hours ago
City, London
Informatiq Consulting
Salary: £35000 - £50000 per annum + Pension, healthcare, bonus
Posted: Yesterday
London
Nigel Frank International
Salary: £30000 - £40000 per annum + Benefits
Posted: 17 hours ago
South East London
Involved Solutions Ltd
Salary: £29000 - £34000 per annum + Benefits
Posted: 2 days ago
North London
TEKsystems
Salary: £25000 - £35000 per annum + Additional Benefits
Posted: 4 days ago
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 2 days ago
London
Etech Partners
Salary: Up to £40,000 per annum + Benefits
Posted: 6 days ago
Woodford Green, Essex
Goddard Veterinary Group
Salary: Up to £30,000 per annum CPD, Health care, Car, Laptop, Phone, staff di
Posted: 16 days ago
London
University College London (UCL)
Salary: From £34,056 to £41,163 per annum
Posted: 8 days ago
South West London
XLN Telecom
Salary: From £27,000 to £30,000 per annum
Posted: 19 days ago
London
Cititec
Posted: 6 days ago
City, London
Harrington Starr
Salary: £40000 - £55000 per annum + plus package and bonus
Posted: 3 days ago
London
Computer Futures
Salary: £40000 - £60000 per annum + competitive
Posted: 23 days ago
North London
Servelec Group Plc
Salary: £25,000 per annum
Posted: 19 days ago
City of London
Pearson Frank
Salary: £55000 - £65000 per annum + Benefits
Posted: 23 days ago
London
Lloyds Banking Group
Salary: £46755 - £64469 per annum
Posted: 12 days ago