The table below looks at the statistics for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 338 351 369
Rank change year-on-year
+13 +18
Permanent jobs requiring a Technical Support 342 325 275
As % of all permanent IT jobs located in London 0.78% 0.70% 0.62%
As % of the Job Titles category 0.83% 0.74% 0.65%
Number of salaries quoted 295 259 237
Average salary £35,000 £37,500 £36,500
Average salary % change year-on-year
-6.66% +2.73%
90% offered a salary of more than £21,500 £24,000 £24,000
10% offered a salary of more than £50,000 £55,000 £56,000
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40970 43753 42052
As % of all permanent IT jobs located in London 93.69% 93.90% 94.05%
Number of salaries quoted 34560 36068 35618
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 31 March 2015.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -17 68 £42,500 - 13
Chiswick +3 7 £45,000 -
Brentford - 7 £67,500 -
Bromley - 4 £20,250 -
Hayes +1 2 - -
Twickenham -2 2 £29,000 -6.45%
Southwark - 2 £35,500 -
Croydon - 2 £25,500 -
Docklands, London 0 1 £60,000 +14.28%
Kingston Upon Thames -11 1 £32,500 +54.76%
Hillingdon - 1 - -
Ilford - 1 £19,000 -
Chessington - 1 £32,500 - 1
Wimbledon - 1 £38,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 31 March 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 465 (71.98%) Windows
2 314 (48.61%) Microsoft
3 229 (35.45%) Active Directory
4 173 (26.78%) SQL
5 170 (26.32%) Windows Server 2008
6 165 (25.54%) MS Office
6 165 (25.54%) ITIL
7 151 (23.37%) VMware
8 150 (23.22%) SQL Server
9 147 (22.76%) Finance
10 146 (22.60%) MS Exchange
11 139 (21.52%) Cisco
11 139 (21.52%) MS Excel
11 139 (21.52%) Windows 7
12 125 (19.35%) Citrix
13 119 (18.42%) Windows Server 2012
14 117 (18.11%) VPN
15 105 (16.25%) Windows Server 2003
16 101 (15.63%) LAN
17 100 (15.48%) Blackberry
18 98 (15.17%) Degree
19 97 (15.02%) VMware Infrastructure
19 97 (15.02%) Firewall
19 97 (15.02%) TCP/IP
20 92 (14.24%) WAN
21 88 (13.62%) DNS
22 86 (13.31%) Microsoft Certification
23 82 (12.69%) IIS
24 79 (12.23%) Windows 8
25 73 (11.30%) VoIP

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 31 March 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 146 (22.60%) MS Exchange
2 82 (12.69%) IIS
3 56 (8.67%) Exchange Server 2010
4 54 (8.36%) SharePoint
5 45 (6.97%) Lync
5 45 (6.97%) Exchange Server 2007
6 30 (4.64%) Exchange Server 2013
7 28 (4.33%) Blackberry Enterprise Server
8 15 (2.32%) WorkSite
8 15 (2.32%) Exchange Server 2003
9 14 (2.17%) SharePoint 2010
10 9 (1.39%) Tomcat
11 7 (1.08%) Apache
12 4 (0.62%) MQSeries
12 4 (0.62%) JBoss
13 3 (0.46%) IBM Notes
13 3 (0.46%) nginx
13 3 (0.46%) SharePoint 2013
14 2 (0.31%) Confluence
14 2 (0.31%) WebLogic
Applications
1 165 (25.54%) MS Office
2 139 (21.52%) MS Excel
3 4 (0.62%) Spreadsheet
4 3 (0.46%) MS Visio
5 2 (0.31%) MS PowerPoint
5 2 (0.31%) Photoshop
6 1 (0.15%) InfoPath
6 1 (0.15%) Final Cut Pro
6 1 (0.15%) AutoCAD
6 1 (0.15%) Adobe After Effects
Business Applications
1 17 (2.63%) Dynamics CRM
2 13 (2.01%) Towers Watson Igloo
3 9 (1.39%) Remedy ITSM
4 5 (0.77%) SAP Business One
5 3 (0.46%) Oracle Payables
5 3 (0.46%) Oracle Receivables
5 3 (0.46%) Oracle General Ledger
5 3 (0.46%) Oracle EBS R12
5 3 (0.46%) Oracle Financials
5 3 (0.46%) Oracle EBS
6 2 (0.31%) Oracle 11i
6 2 (0.31%) Oracle Assets
7 1 (0.15%) Oracle Internet Expenses
7 1 (0.15%) Dynamics AX
7 1 (0.15%) SAP R/3
7 1 (0.15%) RMDS
7 1 (0.15%) Oracle iProcurement
7 1 (0.15%) 3000 Xtra
Cloud Services
1 47 (7.28%) Office 365
2 20 (3.10%) IaaS
3 15 (2.32%) SaaS
4 10 (1.55%) Microsoft Azure
5 5 (0.77%) Yammer
6 1 (0.15%) Cloud Computing
6 1 (0.15%) PaaS
Communications & Networking
1 117 (18.11%) VPN
2 101 (15.63%) LAN
3 97 (15.02%) TCP/IP
3 97 (15.02%) Firewall
4 92 (14.24%) WAN
5 88 (13.62%) DNS
6 73 (11.30%) VoIP
7 60 (9.29%) DHCP
8 52 (8.05%) Internet
9 37 (5.73%) Broadband
10 30 (4.64%) SAN
11 26 (4.02%) VLAN
12 25 (3.87%) SMTP
13 24 (3.72%) MPLS
14 22 (3.41%) LLU
14 22 (3.41%) Cisco IOS
15 21 (3.25%) IP Telephony
16 19 (2.94%) POP3
17 16 (2.48%) Wireless
18 14 (2.17%) Wi-Fi
Database & Business Intelligence
1 150 (23.22%) SQL Server
2 56 (8.67%) SQL Server 2005
3 52 (8.05%) SQL Server 2008
4 36 (5.57%) SQL Server 2012
5 19 (2.94%) Data Mining
6 13 (2.01%) Crystal Reports
7 11 (1.70%) SQL Server Integration Services
7 11 (1.70%) SQL Server Reporting Services
7 11 (1.70%) Relational Database
8 10 (1.55%) RDBMS
8 10 (1.55%) Oracle Reports
9 8 (1.24%) MySQL
10 7 (1.08%) MS Access
10 7 (1.08%) SQLPlus
11 6 (0.93%) Big Data
11 6 (0.93%) Hadoop
12 5 (0.77%) Apache Hive
12 5 (0.77%) Oracle Database
13 4 (0.62%) InterSystems Cache
14 3 (0.46%) PostgreSQL
Development Applications
1 7 (1.08%) SQL Server Management Studio (SSMS)
2 4 (0.62%) Oracle Forms
3 2 (0.31%) Eclipse
3 2 (0.31%) JIRA
4 1 (0.15%) Team Foundation Server
4 1 (0.15%) Visual Studio
4 1 (0.15%) VSS/SourceSafe
4 1 (0.15%) Bugzilla
4 1 (0.15%) Xcode
4 1 (0.15%) Subversion
4 1 (0.15%) Maven
General
1 147 (22.76%) Finance
2 70 (10.84%) Telecoms
3 40 (6.19%) Legal
4 32 (4.95%) Law
5 27 (4.18%) Front Office
6 20 (3.10%) Banking
7 18 (2.79%) Retail
8 12 (1.86%) Marketing
9 11 (1.70%) Advertising
9 11 (1.70%) German Language
10 8 (1.24%) Spanish Language
10 8 (1.24%) French Language
11 7 (1.08%) Back Office
11 7 (1.08%) Electronics
12 6 (0.93%) Financial Institution
13 5 (0.77%) Investment Banking
14 4 (0.62%) Games
15 3 (0.46%) Italian Language
16 2 (0.31%) Norwegian Language
16 2 (0.31%) Swedish Language
Libraries, Frameworks & Software Standards
1 44 (6.81%) .NET
2 33 (5.11%) XML
3 17 (2.63%) HTML
4 12 (1.86%) FIX Protocol
5 11 (1.70%) ASP.NET
6 9 (1.39%) CSS
6 9 (1.39%) Application Packaging
7 5 (0.77%) JSON
8 4 (0.62%) jQuery
8 4 (0.62%) JSP
8 4 (0.62%) COM
8 4 (0.62%) J2EE
8 4 (0.62%) JMS
9 3 (0.46%) ActiveX
9 3 (0.46%) .NET Framework
9 3 (0.46%) Middleware
10 2 (0.31%) Spring
10 2 (0.31%) RESTful
10 2 (0.31%) WF
10 2 (0.31%) Flash
Miscellaneous
1 100 (15.48%) Blackberry
2 44 (6.81%) Computer Science
3 35 (5.42%) Analytical Skills
4 22 (3.41%) Client/Server
5 18 (2.79%) Data Structures
6 15 (2.32%) Video Conferencing
7 14 (2.17%) Enterprise Software
8 13 (2.01%) Hedge funds
8 13 (2.01%) Management Information System
9 11 (1.70%) EPoS
10 10 (1.55%) Social Media
11 7 (1.08%) iPhone
11 7 (1.08%) Mathematics
12 6 (0.93%) Clustering
13 5 (0.77%) PDA
13 5 (0.77%) Blog
14 4 (0.62%) Thin Client
14 4 (0.62%) Replication
14 4 (0.62%) iPad
14 4 (0.62%) Visualisation
Operating Systems
1 465 (71.98%) Windows
2 170 (26.32%) Windows Server 2008
3 139 (21.52%) Windows 7
4 119 (18.42%) Windows Server 2012
5 105 (16.25%) Windows Server 2003
6 79 (12.23%) Windows 8
7 63 (9.75%) Linux
8 52 (8.05%) Windows XP
9 43 (6.66%) UNIX
10 39 (6.04%) Apple iOS
11 34 (5.26%) Android
12 24 (3.72%) Windows Vista
13 22 (3.41%) Mac OS X
14 11 (1.70%) Windows 2000 Server
15 8 (1.24%) Mac OS X Server
16 6 (0.93%) AIX
17 5 (0.77%) Solaris
18 2 (0.31%) Windows Mobile
19 1 (0.15%) VMS
19 1 (0.15%) Red Hat Enterprise Linux
Processes & Methodologies
1 165 (25.54%) ITIL
2 45 (6.97%) CRM
3 37 (5.73%) Service Delivery
4 27 (4.18%) Configuration Management
5 24 (3.72%) Release Management
5 24 (3.72%) Mentoring
6 22 (3.41%) Time Management
7 21 (3.25%) Problem Management
8 20 (3.10%) Root Cause Analysis
9 19 (2.94%) Change Control
10 18 (2.79%) Incident Management
10 18 (2.79%) Document Management
11 17 (2.63%) Service Management
12 15 (2.32%) System Testing
13 14 (2.17%) ERP
13 14 (2.17%) Continuous Improvement
14 13 (2.01%) Project Management
14 13 (2.01%) Disaster Recovery
14 13 (2.01%) Data Management
15 12 (1.86%) ITSM
Programming Languages
1 173 (26.78%) SQL
2 42 (6.50%) Java
3 29 (4.49%) C#
4 21 (3.25%) PL/SQL
5 18 (2.79%) T-SQL
6 12 (1.86%) Python
6 12 (1.86%) JavaScript
7 11 (1.70%) C++
8 8 (1.24%) Perl
9 6 (0.93%) VBScript
10 5 (0.77%) VB
11 3 (0.46%) Shell Script
11 3 (0.46%) Bash Shell
11 3 (0.46%) VBA
12 2 (0.31%) PowerShell
12 2 (0.31%) Ruby
12 2 (0.31%) ABAP
13 1 (0.15%) Korn
13 1 (0.15%) AWK
13 1 (0.15%) PHP
Qualifications
1 98 (15.17%) Degree
2 86 (13.31%) Microsoft Certification
3 68 (10.53%) MCSE
4 65 (10.06%) Cisco Certification
5 48 (7.43%) CCNA
6 29 (4.49%) MCP
7 28 (4.33%) MCSA
8 25 (3.87%) MCITP
9 24 (3.72%) CCNP
10 18 (2.79%) ITIL Certification
11 12 (1.86%) MCTS
12 10 (1.55%) ITIL Foundation Certificate
12 10 (1.55%) VMware Certified Professional (VCP)
13 8 (1.24%) Citrix Certification
14 7 (1.08%) VCP5
15 5 (0.77%) JNCIA
16 4 (0.62%) SC Cleared
16 4 (0.62%) Security Cleared
16 4 (0.62%) MOS
17 2 (0.31%) A+ Certification
Quality Assurance & Compliance
1 50 (7.74%) SLA
2 4 (0.62%) ISO/IEC 27001
3 3 (0.46%) COBIT
4 2 (0.31%) QA
4 2 (0.31%) Data Quality
System Software
1 229 (35.45%) Active Directory
2 97 (15.02%) VMware Infrastructure
3 38 (5.88%) XenApp
4 37 (5.73%) Hyper-V
5 25 (3.87%) vSphere
6 22 (3.41%) Terminal Server
7 13 (2.01%) Microsoft App-V
8 12 (1.86%) XenServer
9 10 (1.55%) XenDesktop
10 7 (1.08%) Terminal Services
11 6 (0.93%) VMware ESX
11 6 (0.93%) VMware ESXi
12 5 (0.77%) HDFS
13 4 (0.62%) VMware Workstation
14 2 (0.31%) ISA Server
15 1 (0.15%) Samba
15 1 (0.15%) Squid
15 1 (0.15%) Citrix Presentation Server
15 1 (0.15%) Kerio MailServer
15 1 (0.15%) Postfix
Systems Management
1 43 (6.66%) SCCM
2 9 (1.39%) Backup Exec
2 9 (1.39%) WSUS
3 5 (0.77%) XenMobile
4 4 (0.62%) ZABBIX
4 4 (0.62%) WhatsUp Gold
4 4 (0.62%) SolarWinds Orion
4 4 (0.62%) SCOM
5 3 (0.46%) NetBackup
6 2 (0.31%) Norton AntiVirus
6 2 (0.31%) SCVMM
7 1 (0.15%) HP Data Protector
7 1 (0.15%) Tivoli Storage Manager
7 1 (0.15%) Nagios
7 1 (0.15%) SCOrch
7 1 (0.15%) SCSM
7 1 (0.15%) ServiceCenter
Vendors
1 314 (48.61%) Microsoft
2 151 (23.37%) VMware
3 139 (21.52%) Cisco
4 125 (19.35%) Citrix
5 71 (10.99%) Apple
6 45 (6.97%) Oracle
7 37 (5.73%) HP
8 30 (4.64%) Dell
9 26 (4.02%) Avaya
9 26 (4.02%) LANDesk
10 22 (3.41%) BT
11 21 (3.25%) Bloomberg
12 20 (3.10%) Nokia
13 18 (2.79%) Reuters
13 18 (2.79%) OpenText
14 16 (2.48%) NetApp
15 15 (2.32%) IBM
16 14 (2.17%) SolarWinds
17 11 (1.70%) Google
17 11 (1.70%) Juniper
City, London
Bloomberg LP
Posted: 23 hours ago
City, London
AWD Recruitment
Salary: Circa. £29,000 + Benefits
Posted: Yesterday
City, London
Hays Finance Technology
Salary: £250.00 per annum
Posted: Yesterday
City, London
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: Yesterday
London
Logic Engagements Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 4 days ago
West London
Nursing and Midwifery Council
Salary: £46,000 per annum plus benefits
Posted: 4 days ago
London
Global Technology Solutions Ltd
Salary: £26000 - £32000 per annum + benefits
Posted: 4 days ago
West London
Proactive Appointments
Salary: Excellent Dependant on Experience
Posted: 4 days ago
City, London
ComputAppoint
Salary: £50000 per annum + Excellent Benefits
Posted: 4 days ago
City, London
Harvey Nash plc
Salary: £35000 - £45000 per annum
Posted: 4 days ago
City, London
ComputAppoint
Salary: £40000 - £45000 per annum + excellent benefits
Posted: 5 days ago
London
1st Choice Computer Appointments Ltd
Salary: Up to £25,000 per annum
Posted: 6 days ago
London
eCom Recruitment
Salary: From £25,000 to £35,000 per annum
Posted: 6 days ago
London
Code Red Associates
Salary: £40k - £50k, 12 mths Fixed Term + Benefits
Posted: 6 days ago
City, London
CGI
Salary: £30000 - £40000 per annum + excellent benefits
Posted: 11 days ago
East London
Techsearch Technology
Salary: From £16,000 to £25,000 per annum
Posted: 14 days ago
North West London
Amsys
Salary: From £30,000 to £35,000 per annum
Posted: 14 days ago
City, London
Bloomberg LP
Salary: Competitive Salary + Benefits
Posted: 15 days ago
London
TechnoRecruit
Posted: 18 days ago
East London
RM Education
Salary: £48000 - £52000 per annum + 5% bonus
Posted: 19 days ago