The statistics below represent IT jobs advertised across the London region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 December 2016 with a comparison to same period over 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Technical Support
Rank 476 410 364
Rank change year-on-year
-66 -46
Permanent jobs requiring a Technical Support 126 277 347
As % of all permanent IT jobs located in London 0.35% 0.63% 0.76%
As % of the Job Titles category 0.37% 0.65% 0.79%
Number of salaries quoted 110 254 317
Median salary £34,500 £35,000 £35,000
Median salary % change year-on-year
-1.42% -
90% offered a salary of more than £22,950 £22,500 £24,000
10% offered a salary of more than £55,000 £62,500 £50,000
UK excluding London median salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
34240 42369 43958
As % of all permanent IT jobs located in London 95.86% 96.21% 96.19%
Number of salaries quoted 29206 36028 37344
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Technical Support
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 2 December 2016.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +30 25 £37,500 -2.59% 4
Chessington - 3 £30,000 -
Hounslow - 2 £50,000 -
Kingston Upon Thames 0 1 £22,500 -22.41%
Romford - 1 £30,000 -
Hendon - 1 £30,000 -
Barnet - 1 £22,500 - 1
Bexley - 1 £45,000 -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 2 December 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support in the job title.

1 166 (58.04%) Windows
2 118 (41.26%) Microsoft
3 107 (37.41%) Active Directory
4 78 (27.27%) ITIL
5 70 (24.48%) SQL
6 69 (24.13%) MS Excel
7 63 (22.03%) Windows Server
8 61 (21.33%) MS Office
9 58 (20.28%) Windows 7
10 56 (19.58%) MS Exchange
11 54 (18.88%) Finance
12 50 (17.48%) VMware
13 49 (17.13%) Linux
14 48 (16.78%) SQL Server
15 45 (15.73%) SharePoint
16 39 (13.64%) Firewall
16 39 (13.64%) Degree
17 38 (13.29%) Citrix
17 38 (13.29%) Microsoft Certification
18 36 (12.59%) Windows Server 2008
19 35 (12.24%) SLA
19 35 (12.24%) Cisco
19 35 (12.24%) LAN
20 33 (11.54%) Windows Server 2012
21 31 (10.84%) VMware Infrastructure
22 30 (10.49%) WAN
22 30 (10.49%) Analytical Skills
23 29 (10.14%) Skype for Business
24 28 (9.79%) Service Management
25 27 (9.44%) Computer Science

Technical Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (19.58%) MS Exchange
2 45 (15.73%) SharePoint
3 29 (10.14%) Skype for Business
4 20 (6.99%) IIS
5 12 (4.20%) Exchange Server 2007
5 12 (4.20%) Exchange Server 2010
5 12 (4.20%) Exchange Server 2013
6 10 (3.50%) Apache
6 10 (3.50%) Tomcat
7 5 (1.75%) CMS
7 5 (1.75%) SharePoint 2013
8 4 (1.40%) Alfresco
9 3 (1.05%) Elasticsearch
9 3 (1.05%) IBM Notes
10 2 (0.70%) nginx
10 2 (0.70%) SharePoint Server
10 2 (0.70%) WebSphere
11 1 (0.35%) Exchange Server 2003
11 1 (0.35%) JBoss
11 1 (0.35%) Oracle Workflow
Applications
1 69 (24.13%) MS Excel
2 61 (21.33%) MS Office
3 7 (2.45%) Mozilla Thunderbird
3 7 (2.45%) MS Visio
4 6 (2.10%) MS PowerPoint
5 1 (0.35%) ProjectWise
5 1 (0.35%) Revit
Business Applications
1 4 (1.40%) Remedy ITSM
1 4 (1.40%) RiskWrite
2 2 (0.70%) Dynamics AX
2 2 (0.70%) Dynamics CRM
2 2 (0.70%) Retail-J
3 1 (0.35%) LatentZero
3 1 (0.35%) Markit EDM
3 1 (0.35%) Oracle EBS R12
3 1 (0.35%) Oracle Payables
3 1 (0.35%) Oracle Receivables
3 1 (0.35%) Primavera
3 1 (0.35%) thinkFolio
Cloud Services
1 25 (8.74%) Office 365
2 9 (3.15%) Amazon AWS
3 7 (2.45%) SaaS
4 5 (1.75%) Microsoft Azure
5 3 (1.05%) Cloud Computing
5 3 (1.05%) OneDrive
6 2 (0.70%) Adobe Creative Cloud
6 2 (0.70%) Mimecast
7 1 (0.35%) Boomi
7 1 (0.35%) SuccessFactors
Communications & Networking
1 39 (13.64%) Firewall
2 35 (12.24%) LAN
3 30 (10.49%) WAN
4 26 (9.09%) SAN
4 26 (9.09%) TCP/IP
5 25 (8.74%) Internet
6 22 (7.69%) VoIP
7 16 (5.59%) VLAN
8 15 (5.24%) DNS
9 14 (4.90%) Broadband
9 14 (4.90%) Skype
9 14 (4.90%) VPN
10 12 (4.20%) SMTP
10 12 (4.20%) Wireless
11 11 (3.85%) LDAP
12 10 (3.50%) IMAP
12 10 (3.50%) POP3
13 7 (2.45%) HTTP
13 7 (2.45%) Wi-Fi
13 7 (2.45%) WLAN
Database & Business Intelligence
1 48 (16.78%) SQL Server
2 17 (5.94%) MySQL
3 7 (2.45%) SQL Server Reporting Services
4 6 (2.10%) Relational Database
4 6 (2.10%) SQL Server 2008
5 5 (1.75%) PostgreSQL
5 5 (1.75%) SQL Server 2012
6 4 (1.40%) Data Warehouse
6 4 (1.40%) KDB
6 4 (1.40%) MongoDB
7 3 (1.05%) Oracle Database
7 3 (1.05%) Oracle Database 11g
7 3 (1.05%) SQL Server Analysis Services
7 3 (1.05%) SQL Server Integration Services
8 2 (0.70%) Big Data
8 2 (0.70%) Data Mart
8 2 (0.70%) DB2
8 2 (0.70%) Redis
8 2 (0.70%) SQL Server 2005
8 2 (0.70%) SQL Server 2014
Development Applications
1 7 (2.45%) JIRA
2 6 (2.10%) Eclipse
3 5 (1.75%) Firebug
3 5 (1.75%) Visual Studio
4 4 (1.40%) VersionOne
5 2 (0.70%) Git (software)
5 2 (0.70%) Jenkins
5 2 (0.70%) NetBeans
6 1 (0.35%) Oracle Forms
General
1 54 (18.88%) Finance
2 25 (8.74%) Telecoms
3 13 (4.55%) Banking
4 8 (2.80%) Spanish Language
5 7 (2.45%) Front Office
5 7 (2.45%) Retail
6 6 (2.10%) Back Office
6 6 (2.10%) Marketing
7 5 (1.75%) Dutch Language
7 5 (1.75%) German Language
7 5 (1.75%) Publishing
8 4 (1.40%) Advertising
8 4 (1.40%) Law
9 3 (1.05%) Financial Institution
9 3 (1.05%) French Language
9 3 (1.05%) Manufacturing
10 2 (0.70%) Legal
10 2 (0.70%) Pharmaceutical
11 1 (0.35%) Automotive
11 1 (0.35%) Games
Libraries, Frameworks & Software Standards
1 13 (4.55%) HTML
2 9 (3.15%) .NET
2 9 (3.15%) Web Services
3 8 (2.80%) CSS
4 7 (2.45%) JSON
5 5 (1.75%) RESTful
6 4 (1.40%) Django
6 4 (1.40%) FIX Protocol
6 4 (1.40%) Spring
6 4 (1.40%) XML
6 4 (1.40%) X-Windows
7 3 (1.05%) Middleware
7 3 (1.05%) Regular Expression
8 2 (0.70%) ActiveMQ
8 2 (0.70%) ASP.NET
8 2 (0.70%) LEMP Stack
8 2 (0.70%) Murex MxML
8 2 (0.70%) SailPoint
8 2 (0.70%) Sensu
8 2 (0.70%) SOAP
Miscellaneous
1 30 (10.49%) Analytical Skills
2 27 (9.44%) Computer Science
3 13 (4.55%) Management Information System
4 10 (3.50%) Handset
5 9 (3.15%) Data Centre
6 8 (2.80%) Video Conferencing
7 6 (2.10%) Client/Server
7 6 (2.10%) Digital Media
8 5 (1.75%) Blackberry
8 5 (1.75%) EPoS
8 5 (1.75%) Private Cloud
9 4 (1.40%) Fintech
9 4 (1.40%) iPad
9 4 (1.40%) iSeries
9 4 (1.40%) Mathematics
10 2 (0.70%) Driving Licence
10 2 (0.70%) Internet of Things
10 2 (0.70%) Life Science
10 2 (0.70%) Social Media
10 2 (0.70%) SWIFT
Operating Systems
1 166 (58.04%) Windows
2 63 (22.03%) Windows Server
3 58 (20.28%) Windows 7
4 49 (17.13%) Linux
5 36 (12.59%) Windows Server 2008
6 33 (11.54%) Windows Server 2012
7 23 (8.04%) Windows 10
8 20 (6.99%) Unix
9 18 (6.29%) Windows 8
10 12 (4.20%) Android
10 12 (4.20%) Windows Server 2003
11 11 (3.85%) Mac OS X
12 10 (3.50%) Apple iOS
12 10 (3.50%) Windows XP
13 8 (2.80%) Mac OS
14 3 (1.05%) Windows Mobile
15 2 (0.70%) Red Hat Enterprise Linux
15 2 (0.70%) Solaris
16 1 (0.35%) Debian
16 1 (0.35%) VMS
Processes & Methodologies
1 78 (27.27%) ITIL
2 28 (9.79%) Service Management
3 24 (8.39%) Incident Management
4 22 (7.69%) Project Management
5 21 (7.34%) Change Control
6 17 (5.94%) Problem Management
7 16 (5.59%) Change Management
8 14 (4.90%) Mentoring
9 12 (4.20%) CRM
10 11 (3.85%) ITSM
11 8 (2.80%) Configuration Management
11 8 (2.80%) Continuous Improvement
11 8 (2.80%) Data Protection
11 8 (2.80%) High Availability
11 8 (2.80%) Line Management
12 7 (2.45%) Coaching
12 7 (2.45%) Investment Management
12 7 (2.45%) Presales
12 7 (2.45%) Service Delivery
13 6 (2.10%) Information Security
Programming Languages
1 70 (24.48%) SQL
2 26 (9.09%) Python
3 18 (6.29%) Java
3 18 (6.29%) Perl
4 15 (5.24%) PowerShell
5 13 (4.55%) C#
6 12 (4.20%) JavaScript
7 8 (2.80%) PHP
8 7 (2.45%) Ruby
9 5 (1.75%) Bash Shell
9 5 (1.75%) Shell Script
9 5 (1.75%) T-SQL
10 4 (1.40%) C++
10 4 (1.40%) VB
10 4 (1.40%) VBScript
11 3 (1.05%) VBA
12 2 (0.70%) C
12 2 (0.70%) PL/SQL
13 1 (0.35%) TypeScript
13 1 (0.35%) X++
Qualifications
1 39 (13.64%) Degree
2 38 (13.29%) Microsoft Certification
3 17 (5.94%) MCSE
4 11 (3.85%) Cisco Certification
5 10 (3.50%) MCSA
6 9 (3.15%) CCNA
7 8 (2.80%) MCP
7 8 (2.80%) VMware Certified Professional (VCP)
8 6 (2.10%) CompTIA Security+
8 6 (2.10%) MCITP
8 6 (2.10%) Security+ Certification
9 5 (1.75%) ITIL Foundation Certificate
10 4 (1.40%) Security Cleared
10 4 (1.40%) VCP5
11 3 (1.05%) ACMT
11 3 (1.05%) CCNP
11 3 (1.05%) ITIL Certification
12 2 (0.70%) PMI Certification
12 2 (0.70%) PMP
12 2 (0.70%) PRINCE2 Certification
Quality Assurance & Compliance
1 35 (12.24%) SLA
2 4 (1.40%) QA
3 2 (0.70%) HL7
3 2 (0.70%) ISO/IEC 27001
4 1 (0.35%) ISO/IEC 20000
4 1 (0.35%) PCI DSS
System Software
1 107 (37.41%) Active Directory
2 31 (10.84%) VMware Infrastructure
3 16 (5.59%) Hyper-V
4 13 (4.55%) XenApp
5 10 (3.50%) vSphere
6 8 (2.80%) XenDesktop
7 7 (2.45%) Microsoft App-V
8 5 (1.75%) BitLocker
8 5 (1.75%) Terminal Services
9 4 (1.40%) Virtual Machines
10 2 (0.70%) Microsoft Virtual Server
10 2 (0.70%) Virtual Servers
11 1 (0.35%) UAG
11 1 (0.35%) VMware Workstation
11 1 (0.35%) Xen
11 1 (0.35%) XenServer
Systems Management
1 14 (4.90%) FortiGate
2 13 (4.55%) SCCM
3 6 (2.10%) AirWatch
4 5 (1.75%) Backup Exec
4 5 (1.75%) Icinga
5 3 (1.05%) NetBackup
5 3 (1.05%) Systems Management Server (SMS)
6 2 (0.70%) Ansible
6 2 (0.70%) Casper Suite
6 2 (0.70%) Control-M
6 2 (0.70%) ITRS Geneos
6 2 (0.70%) Nagios
6 2 (0.70%) Puppet
6 2 (0.70%) Rundeck
6 2 (0.70%) Tivoli
6 2 (0.70%) Tivoli Identity Manager
7 1 (0.35%) Microsoft Data Protection Manager
7 1 (0.35%) SCSM
7 1 (0.35%) Symantec Enterprise Vault
7 1 (0.35%) vRealize
Vendors
1 118 (41.26%) Microsoft
2 50 (17.48%) VMware
3 38 (13.29%) Citrix
4 35 (12.24%) Cisco
5 22 (7.69%) Apple
6 18 (6.29%) Oracle
7 16 (5.59%) HP
7 16 (5.59%) IBM
8 9 (3.15%) Veeam
9 8 (2.80%) Sage
9 8 (2.80%) ServiceNow
10 7 (2.45%) Novell
11 6 (2.10%) Fortinet
12 5 (1.75%) Avaya
12 5 (1.75%) Bloomberg
12 5 (1.75%) EMC
12 5 (1.75%) Fidessa
12 5 (1.75%) Splunk
13 4 (1.40%) BMC
13 4 (1.40%) Dell
London
Miller Maxwell Ltd
Salary: From £50,000 to £70,000 per annum
Posted: 7 hours ago
Bexleyheath, Kent
Senitor Associates
Salary: £45000 per annum + excellent benefits
Posted: 14 hours ago
London
Miller Maxwell Ltd
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
City, London
Spring Technology
Salary: £35000.00 - £40000.00 per annum
Posted: 13 hours ago
London
Searchability
Salary: £25000 - £35000 per annum
Posted: Yesterday
London
X4 Group
Salary: £30k - 35k per year + benefits
Posted: Yesterday
London
Joseph Harry Ltd
Salary: £55000 - £70000 per annum + 20-30% Bonus + 10% Pension
Posted: 12 hours ago
City, London
Premier IT
Salary: £28000 - £35000 per annum
Posted: 2 days ago
London
Salt
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
City, London
Square One Resources
Posted: Yesterday
Central London / West End
Square One Resources
Salary: From £50,000 to £70,000 per annum + Corporate Benefits
Posted: Yesterday
West London
83Zero
Salary: From £65,000 to £80,000 per annum
Posted: 3 days ago
London
Joseph Harry Ltd
Salary: £45000 - £65000 per annum + 20-30% Bonus + 10% Pension
Posted: 2 days ago
London
Bluetown Online LTD
Salary: £26000 - £34000 per annum
Posted: 7 days ago
London
Nigel Frank International
Salary: £40000 - £45000 per annum + Car, Bonus, Holiday, Pension
Posted: 4 days ago
Barnet
Recruitment Genius Ltd
Salary: £21000 - £23000 per annum
Posted: Yesterday