The table below looks at the statistics for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 348 394 355
Rank change year-on-year
+46 -39
Permanent jobs requiring a Technical Support 300 233 296
As % of all permanent IT jobs located in London 0.72% 0.55% 0.66%
As % of the Job Titles category 0.77% 0.59% 0.70%
Number of salaries quoted 272 190 246
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £21,050 £23,400 £24,000
10% offered a salary of more than £47,500 £55,000 £55,000
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38886 39658 42367
As % of all permanent IT jobs located in London 93.72% 93.87% 94.39%
Number of salaries quoted 33086 32487 36434
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 30 January 2015.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +24 75 £38,000 +18.75% 11
Chiswick - 6 £45,000 -
Twickenham +4 4 £22,000 -29.03%
Teddington - 3 £42,500 -
Wimbledon - 2 £36,000 -
Wembley - 2 £40,500 -
Ilford - 2 £19,000 -
Bromley - 2 £37,000 -
Carshalton - 2 £25,000 -
Kingston Upon Thames -8 1 £34,500 +64.28%
Sidcup - 1 £29,000 -
Harrow - 1 £20,000 -
Hayes - 1 - -
Canary Wharf - 1 £37,500 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 30 January 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 436 (66.36%) Windows
2 321 (48.86%) Microsoft
3 217 (33.03%) Active Directory
4 184 (28.01%) SQL
5 183 (27.85%) Finance
6 179 (27.25%) Windows Server 2008
7 156 (23.74%) ITIL
8 151 (22.98%) SQL Server
9 149 (22.68%) VMware
10 140 (21.31%) MS Excel
11 133 (20.24%) MS Office
11 133 (20.24%) Windows 7
12 130 (19.79%) MS Exchange
13 121 (18.42%) Cisco
14 111 (16.89%) Citrix
14 111 (16.89%) Degree
15 100 (15.22%) Windows Server 2003
16 95 (14.46%) TCP/IP
17 94 (14.31%) Microsoft Certification
18 89 (13.55%) IIS
18 89 (13.55%) Windows Server 2012
19 88 (13.39%) Firewall
20 87 (13.24%) VMware Infrastructure
21 83 (12.63%) VPN
22 73 (11.11%) DNS
23 72 (10.96%) Windows 8
24 71 (10.81%) MCSE
25 70 (10.65%) Cisco Certification
26 66 (10.05%) Blackberry
27 63 (9.59%) LAN

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 30 January 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 130 (19.79%) MS Exchange
2 89 (13.55%) IIS
3 53 (8.07%) Exchange Server 2010
4 45 (6.85%) SharePoint
5 33 (5.02%) Lync
6 29 (4.41%) Exchange Server 2007
7 24 (3.65%) Blackberry Enterprise Server
8 20 (3.04%) Exchange Server 2013
9 17 (2.59%) Exchange Server 2003
10 12 (1.83%) Tomcat
11 11 (1.67%) WorkSite
11 11 (1.67%) JBoss
12 8 (1.22%) SharePoint 2010
12 8 (1.22%) Apache
13 6 (0.91%) SAS
13 6 (0.91%) MQSeries
13 6 (0.91%) WebSphere
14 4 (0.61%) SharePoint 2013
14 4 (0.61%) IBM Notes
15 3 (0.46%) WebLogic
Applications
1 140 (21.31%) MS Excel
2 133 (20.24%) MS Office
3 5 (0.76%) Spreadsheet
4 4 (0.61%) Acrobat
4 4 (0.61%) MS PowerPoint
5 3 (0.46%) MS Visio
6 2 (0.30%) Photoshop
7 1 (0.15%) Adobe After Effects
7 1 (0.15%) AutoCAD
7 1 (0.15%) Final Cut Pro
Business Applications
1 15 (2.28%) Towers Watson Igloo
2 13 (1.98%) Dynamics CRM
3 6 (0.91%) SAP SRM
4 5 (0.76%) Remedy ITSM
4 5 (0.76%) Oracle EBS
4 5 (0.76%) Oracle EBS R12
5 3 (0.46%) Oracle 11i
5 3 (0.46%) Oracle Financials
5 3 (0.46%) Oracle Payables
5 3 (0.46%) Oracle Receivables
5 3 (0.46%) Oracle Assets
5 3 (0.46%) Oracle General Ledger
6 2 (0.30%) SAP Business One
6 2 (0.30%) Dynamics AX
7 1 (0.15%) RMDS
7 1 (0.15%) PeopleSoft HRMS
7 1 (0.15%) SAP R/3
7 1 (0.15%) IntelliMatch
7 1 (0.15%) SunGard Stream Clearvision
7 1 (0.15%) 3000 Xtra
Cloud Services
1 28 (4.26%) Office 365
2 14 (2.13%) IaaS
3 12 (1.83%) SaaS
4 5 (0.76%) Microsoft Azure
4 5 (0.76%) Cloud Computing
5 2 (0.30%) PaaS
Communications & Networking
1 95 (14.46%) TCP/IP
2 88 (13.39%) Firewall
3 83 (12.63%) VPN
4 73 (11.11%) DNS
5 63 (9.59%) LAN
6 57 (8.68%) WAN
6 57 (8.68%) Internet
7 55 (8.37%) VoIP
8 51 (7.76%) DHCP
9 30 (4.57%) SAN
10 22 (3.35%) Broadband
11 19 (2.89%) MPLS
12 18 (2.74%) SMTP
12 18 (2.74%) IP Telephony
13 17 (2.59%) Wireless
14 16 (2.44%) LLU
15 12 (1.83%) Cisco IOS
16 11 (1.67%) POP3
17 10 (1.52%) HTTP
18 9 (1.37%) Wi-Fi
Database & Business Intelligence
1 151 (22.98%) SQL Server
2 53 (8.07%) SQL Server 2008
3 49 (7.46%) SQL Server 2005
4 28 (4.26%) SQL Server 2012
5 18 (2.74%) Relational Database
6 15 (2.28%) Data Mining
7 14 (2.13%) Crystal Reports
8 13 (1.98%) RDBMS
9 10 (1.52%) Oracle Reports
9 10 (1.52%) SQL Server Reporting Services
10 9 (1.37%) SQL Server Integration Services
10 9 (1.37%) MySQL
11 7 (1.07%) MS Access
11 7 (1.07%) SQLPlus
12 6 (0.91%) Oracle Database
12 6 (0.91%) InterSystems Cache
12 6 (0.91%) Base SAS
13 5 (0.76%) PostgreSQL
14 3 (0.46%) Oracle Discoverer
14 3 (0.46%) Oracle BI Publisher
Development Applications
1 7 (1.07%) SQL Server Management Studio (SSMS)
2 3 (0.46%) Oracle Forms
3 2 (0.30%) Eclipse
3 2 (0.30%) Visual Studio
3 2 (0.30%) JIRA
4 1 (0.15%) Maven
4 1 (0.15%) Subversion
4 1 (0.15%) Xcode
4 1 (0.15%) VSS/SourceSafe
4 1 (0.15%) Bugzilla
4 1 (0.15%) InstallShield
4 1 (0.15%) Team Foundation Server
General
1 183 (27.85%) Finance
2 47 (7.15%) Telecoms
3 43 (6.54%) Law
4 34 (5.18%) Legal
5 28 (4.26%) Banking
6 22 (3.35%) Front Office
7 21 (3.20%) French Language
8 15 (2.28%) German Language
9 13 (1.98%) Marketing
10 11 (1.67%) Back Office
11 10 (1.52%) Japanese Language
12 9 (1.37%) Spanish Language
12 9 (1.37%) Retail
13 8 (1.22%) Advertising
13 8 (1.22%) Investment Banking
14 6 (0.91%) Electronics
14 6 (0.91%) Financial Institution
15 5 (0.76%) Multimedia
15 5 (0.76%) Manufacturing
16 4 (0.61%) Publishing
Libraries, Frameworks & Software Standards
1 57 (8.68%) .NET
2 25 (3.81%) XML
3 18 (2.74%) HTML
4 11 (1.67%) Web Services
5 10 (1.52%) FIX Protocol
6 9 (1.37%) Application Packaging
6 9 (1.37%) ASP.NET
6 9 (1.37%) CSS
6 9 (1.37%) JSP
7 8 (1.22%) COM
7 8 (1.22%) J2EE
8 6 (0.91%) JMS
8 6 (0.91%) .NET Framework
8 6 (0.91%) JSON
9 5 (0.76%) SOAP
10 4 (0.61%) RESTful
10 4 (0.61%) REST
10 4 (0.61%) XSL
10 4 (0.61%) Classic ASP
10 4 (0.61%) ODBC
Miscellaneous
1 66 (10.05%) Blackberry
2 60 (9.13%) Analytical Skills
3 44 (6.70%) Computer Science
4 15 (2.28%) Biometrics
5 12 (1.83%) Enterprise Software
6 11 (1.67%) Hedge funds
6 11 (1.67%) Data Structures
7 10 (1.52%) Social Media
8 9 (1.37%) Clustering
8 9 (1.37%) Client/Server
8 9 (1.37%) iPhone
9 7 (1.07%) Mathematics
9 7 (1.07%) Fat Client
9 7 (1.07%) Thin Client
10 6 (0.91%) Visualisation
10 6 (0.91%) Management Information System
10 6 (0.91%) Replication
10 6 (0.91%) Video Conferencing
11 5 (0.76%) Blog
11 5 (0.76%) EFT
Operating Systems
1 436 (66.36%) Windows
2 179 (27.25%) Windows Server 2008
3 133 (20.24%) Windows 7
4 100 (15.22%) Windows Server 2003
5 89 (13.55%) Windows Server 2012
6 72 (10.96%) Windows 8
7 58 (8.83%) Windows XP
8 53 (8.07%) Linux
9 51 (7.76%) UNIX
10 23 (3.50%) Mac OS X
10 23 (3.50%) Android
11 19 (2.89%) Apple iOS
12 18 (2.74%) Windows Vista
13 13 (1.98%) AIX
14 10 (1.52%) Windows 2000 Server
15 8 (1.22%) Solaris
15 8 (1.22%) Mac OS X Server
16 1 (0.15%) VMS
16 1 (0.15%) Mac OS
Processes & Methodologies
1 156 (23.74%) ITIL
2 33 (5.02%) Service Delivery
2 33 (5.02%) Problem Management
3 29 (4.41%) CRM
4 24 (3.65%) Incident Management
5 23 (3.50%) Release Management
5 23 (3.50%) Time Management
6 22 (3.35%) Continuous Improvement
7 20 (3.04%) Service Management
8 18 (2.74%) Configuration Management
9 16 (2.44%) Root Cause Analysis
9 16 (2.44%) Disaster Recovery
9 16 (2.44%) Document Management
10 15 (2.28%) Data Management
10 15 (2.28%) System Testing
11 12 (1.83%) Change Control
11 12 (1.83%) Stakeholder Management
12 11 (1.67%) ERP
12 11 (1.67%) Analytics
12 11 (1.67%) Mentoring
Programming Languages
1 184 (28.01%) SQL
2 53 (8.07%) Java
3 32 (4.87%) C#
4 23 (3.50%) JavaScript
5 21 (3.20%) T-SQL
6 15 (2.28%) PL/SQL
7 14 (2.13%) VBScript
8 13 (1.98%) Python
9 10 (1.52%) Perl
10 9 (1.37%) C++
10 9 (1.37%) PowerShell
11 3 (0.46%) VB.NET
12 2 (0.30%) Bash Shell
12 2 (0.30%) Shell Script
12 2 (0.30%) ABAP
12 2 (0.30%) VBA
12 2 (0.30%) VB
12 2 (0.30%) C
12 2 (0.30%) PHP
12 2 (0.30%) Ruby
Qualifications
1 111 (16.89%) Degree
2 94 (14.31%) Microsoft Certification
3 71 (10.81%) MCSE
4 70 (10.65%) Cisco Certification
5 46 (7.00%) CCNA
6 38 (5.78%) MCSA
7 37 (5.63%) MCP
8 26 (3.96%) CCNP
9 22 (3.35%) MCITP
10 14 (2.13%) MCTS
11 13 (1.98%) ITIL Certification
12 10 (1.52%) VMware Certified Professional (VCP)
13 9 (1.37%) Citrix Certification
14 8 (1.22%) ITIL Foundation Certificate
15 7 (1.07%) Security Cleared
16 5 (0.76%) JNCIA
16 5 (0.76%) HNC
16 5 (0.76%) A+ Certification
16 5 (0.76%) VCP5
17 4 (0.61%) SC Cleared
Quality Assurance & Compliance
1 47 (7.15%) SLA
2 8 (1.22%) Data Quality
3 5 (0.76%) QA
4 4 (0.61%) ISO/IEC 27001
5 3 (0.46%) Sarbanes-Oxley
6 1 (0.15%) Solvency II
System Software
1 217 (33.03%) Active Directory
2 87 (13.24%) VMware Infrastructure
3 32 (4.87%) XenApp
4 23 (3.50%) vSphere
5 21 (3.20%) Hyper-V
6 15 (2.28%) Terminal Server
7 13 (1.98%) Microsoft App-V
7 13 (1.98%) XenDesktop
8 9 (1.37%) VMware ESX
8 9 (1.37%) VMware ESXi
9 6 (0.91%) Terminal Services
9 6 (0.91%) VMware Workstation
10 5 (0.76%) XenServer
11 1 (0.15%) Squid
11 1 (0.15%) Citrix Presentation Server
11 1 (0.15%) ISA Server
11 1 (0.15%) KVM
11 1 (0.15%) LXC
11 1 (0.15%) vCloud
11 1 (0.15%) Postfix
Systems Management
1 34 (5.18%) SCCM
2 7 (1.07%) SCOM
2 7 (1.07%) NetBackup
3 5 (0.76%) XenMobile
4 4 (0.61%) Backup Exec
5 3 (0.46%) WSUS
5 3 (0.46%) Norton AntiVirus
5 3 (0.46%) WhatsUp Gold
5 3 (0.46%) SolarWinds Orion
5 3 (0.46%) ZABBIX
6 2 (0.30%) Systems Management Server (SMS)
6 2 (0.30%) CiscoWorks
6 2 (0.30%) SCVMM
7 1 (0.15%) WMI
7 1 (0.15%) ServiceCenter
7 1 (0.15%) Tivoli Storage Manager
7 1 (0.15%) SCOrch
7 1 (0.15%) SCSM
7 1 (0.15%) Cisco UCCX
7 1 (0.15%) Cisco CUCM
Vendors
1 321 (48.86%) Microsoft
2 149 (22.68%) VMware
3 121 (18.42%) Cisco
4 111 (16.89%) Citrix
5 46 (7.00%) Apple
6 41 (6.24%) Oracle
7 34 (5.18%) Open Text
8 31 (4.72%) Bloomberg
9 30 (4.57%) HP
10 24 (3.65%) Dell
11 20 (3.04%) LANDesk
12 17 (2.59%) Reuters
13 16 (2.44%) BT
14 15 (2.28%) IBM
14 15 (2.28%) Juniper
15 14 (2.13%) Symantec
16 13 (1.98%) Adobe
17 12 (1.83%) NetApp
17 12 (1.83%) Nokia
17 12 (1.83%) SAP
City, London
Understanding Recruitment
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: 6 hours ago
London
Technology Recruiting Solutions,Inc.
Posted: Yesterday
London
Logic Engagements Ltd
Salary: £35000 - £40000 per annum
Posted: 2 days ago
London
Millshill Recruitment Ltd
Salary: Up to £45,000 per annum
Posted: 2 days ago
London
Blue Town Online
Salary: £23k per year
Posted: 2 days ago
London
Morningstar Europe Limited
Salary: Competitive
Posted: 2 days ago
North West London
Blue Glue
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
London
Recruitment Genius
Salary: £25000 - £30000 per annum
Posted: 2 days ago
South East London
Redblade Ltd
Salary: From £28,000 to £30,000 per annum
Posted: 3 days ago
London
ANSON MCCADE
Salary: From £60,000 to £90,000 per annum plus outstanding package
Posted: 5 days ago
East London
Bluetownonline
Salary: £30k - 40k per year
Posted: 5 days ago
London
Cyber Team
Salary: From £40,000 to £46,000 per annum Plus Benefits
Posted: 5 days ago
London
Digitech Resourcing Ltd
Salary: From £40,000 to £50,000 per annum £50k + benefits
Posted: 5 days ago
London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago
City of London
Harrington Starr
Salary: £22000 - £29000 per annum + benfits
Posted: 5 days ago
Central London / West End
Evolution Recruitment Solutions
Salary: 23000 - 25000 plus benefits
Posted: 6 days ago
Central London / West End
Evolution Recruitment Solutions
Salary: 20000 - 25000 plus benefits
Posted: 6 days ago
City, London
Miller Maxwell Ltd
Salary: From £50,000 to £65,000 per annum + Benefits + Bonus
Posted: 6 days ago
London
Artemis IT Recruitment
Salary: £27000 - £29000 per annum
Posted: 10 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £42000 per annum + Competitive benefits package
Posted: 10 days ago