The table below looks at the statistics for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 333 383 358
Rank change year-on-year
+50 -25
Permanent jobs requiring a Technical Support 339 275 304
As % of all permanent IT jobs located in London 0.77% 0.61% 0.64%
As % of the Job Titles category 0.82% 0.64% 0.67%
Number of salaries quoted 314 222 236
Average salary £35,000 £35,500 £35,000
Average salary % change year-on-year
-1.40% +1.42%
90% offered a salary of more than £22,150 £25,000 £24,000
10% offered a salary of more than £47,500 £54,000 £54,650
UK excluding London average salary £30,000 £31,500 £30,000
% change year-on-year
-4.76% +5.00%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41569 42658 45211
As % of all permanent IT jobs located in London 93.86% 93.95% 94.44%
Number of salaries quoted 35452 35096 39095
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,500 £75,000 £79,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 19 December 2014.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +61 80 £36,250 +11.53% 10
Wimbledon - 6 £35,000 -
Sidcup - 4 £27,500 -
Teddington - 3 £42,500 -
Chiswick - 3 £45,000 -
Canary Wharf +31 2 £37,500 -25.00%
Wembley - 2 £40,500 -
Hayes - 2 £42,500 -
Carshalton - 2 £25,000 -
Kingston Upon Thames -2 1 £34,500 +56.81%
Twickenham - 1 £22,000 -
Harrow - 1 £20,000 -
Barnet - 1 £22,500 -
Bromley - 1 £19,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 19 December 2014, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 449 (63.24%) Windows
2 333 (46.90%) Microsoft
3 233 (32.82%) Active Directory
4 209 (29.44%) Finance
5 193 (27.18%) Windows Server 2008
6 173 (24.37%) SQL
7 165 (23.24%) ITIL
8 157 (22.11%) MS Excel
9 152 (21.41%) SQL Server
10 150 (21.13%) VMware
11 149 (20.99%) MS Office
12 143 (20.14%) MS Exchange
13 132 (18.59%) Windows 7
14 126 (17.75%) Degree
15 110 (15.49%) Citrix
16 108 (15.21%) Cisco
17 107 (15.07%) Windows Server 2003
18 101 (14.23%) Microsoft Certification
19 87 (12.25%) TCP/IP
19 87 (12.25%) IIS
20 86 (12.11%) Windows Server 2012
21 85 (11.97%) Analytical Skills
22 84 (11.83%) VMware Infrastructure
23 76 (10.70%) DNS
24 75 (10.56%) VPN
24 75 (10.56%) Firewall
25 73 (10.28%) MCSE
26 71 (10.00%) Java
27 67 (9.44%) Windows XP
28 65 (9.15%) Cisco Certification

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 19 December 2014, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 143 (20.14%) MS Exchange
2 87 (12.25%) IIS
3 61 (8.59%) Exchange Server 2010
4 59 (8.31%) SharePoint
5 33 (4.65%) Exchange Server 2007
6 26 (3.66%) Lync
7 23 (3.24%) Exchange Server 2013
8 21 (2.96%) Blackberry Enterprise Server
9 20 (2.82%) Exchange Server 2003
10 17 (2.39%) Tomcat
11 11 (1.55%) JBoss
12 10 (1.41%) WorkSite
13 9 (1.27%) Alfresco
14 8 (1.13%) WebSphere
15 7 (0.99%) Apache
15 7 (0.99%) SAS
16 5 (0.70%) WebLogic
16 5 (0.70%) SharePoint 2010
17 4 (0.56%) MQSeries
18 3 (0.42%) IBM Notes
Applications
1 157 (22.11%) MS Excel
2 149 (20.99%) MS Office
3 6 (0.85%) MS PowerPoint
4 4 (0.56%) Spreadsheet
4 4 (0.56%) Acrobat
5 3 (0.42%) MS Visio
6 2 (0.28%) Photoshop
7 1 (0.14%) FreeHand
7 1 (0.14%) AutoCAD
7 1 (0.14%) Adobe Illustrator
Business Applications
1 15 (2.11%) Dynamics CRM
2 12 (1.69%) Towers Watson Igloo
3 7 (0.99%) Oracle EBS R12
4 6 (0.85%) SAP SRM
4 6 (0.85%) Oracle EBS
5 5 (0.70%) SAP Business One
6 4 (0.56%) Oracle General Ledger
6 4 (0.56%) Oracle Financials
6 4 (0.56%) Oracle Payables
6 4 (0.56%) Oracle Receivables
6 4 (0.56%) Oracle Assets
7 3 (0.42%) Oracle 11i
7 3 (0.42%) PeopleSoft HRMS
7 3 (0.42%) Dynamics AX
8 2 (0.28%) Remedy ITSM
9 1 (0.14%) 3000 Xtra
9 1 (0.14%) SunGard Stream Clearvision
9 1 (0.14%) IntelliMatch
9 1 (0.14%) Oracle Applications
9 1 (0.14%) RMDS
Cloud Services
1 19 (2.68%) Office 365
2 17 (2.39%) IaaS
3 13 (1.83%) SaaS
4 10 (1.41%) PaaS
5 4 (0.56%) Cloud Computing
6 3 (0.42%) Microsoft Azure
Communications & Networking
1 87 (12.25%) TCP/IP
2 76 (10.70%) DNS
3 75 (10.56%) Firewall
3 75 (10.56%) VPN
4 61 (8.59%) DHCP
5 60 (8.45%) Internet
6 58 (8.17%) LAN
7 49 (6.90%) WAN
8 40 (5.63%) VoIP
9 30 (4.23%) SAN
10 20 (2.82%) Broadband
11 18 (2.54%) MPLS
12 16 (2.25%) Wireless
12 16 (2.25%) SMTP
13 15 (2.11%) IP Telephony
14 13 (1.83%) Wi-Fi
15 12 (1.69%) HTTP
15 12 (1.69%) LLU
16 10 (1.41%) VLAN
17 9 (1.27%) Cisco IOS
Database & Business Intelligence
1 152 (21.41%) SQL Server
2 53 (7.46%) SQL Server 2008
3 48 (6.76%) SQL Server 2005
4 31 (4.37%) SQL Server 2012
5 19 (2.68%) Relational Database
6 14 (1.97%) SQL Server Reporting Services
7 13 (1.83%) Data Mining
7 13 (1.83%) Crystal Reports
8 12 (1.69%) MySQL
8 12 (1.69%) RDBMS
9 11 (1.55%) Oracle Reports
10 9 (1.27%) SQL Server Integration Services
11 8 (1.13%) MS Access
12 7 (0.99%) SQLPlus
12 7 (0.99%) Base SAS
13 5 (0.70%) Oracle Database
13 5 (0.70%) PostgreSQL
14 4 (0.56%) InterSystems Cache
14 4 (0.56%) Oracle Discoverer
14 4 (0.56%) Oracle BI Publisher
Development Applications
1 7 (0.99%) SQL Server Management Studio (SSMS)
2 4 (0.56%) Oracle Forms
3 2 (0.28%) Eclipse
3 2 (0.28%) Visual Studio
3 2 (0.28%) JIRA
3 2 (0.28%) AdminStudio
4 1 (0.14%) Bugzilla
4 1 (0.14%) Xcode
4 1 (0.14%) Subversion
4 1 (0.14%) Maven
4 1 (0.14%) InstallShield
General
1 209 (29.44%) Finance
2 54 (7.61%) Law
3 38 (5.35%) Telecoms
4 33 (4.65%) Banking
4 33 (4.65%) Legal
5 31 (4.37%) French Language
6 27 (3.80%) Front Office
7 19 (2.68%) German Language
7 19 (2.68%) Japanese Language
8 13 (1.83%) Back Office
9 12 (1.69%) Spanish Language
10 11 (1.55%) Marketing
11 10 (1.41%) Electronics
12 9 (1.27%) Retail
13 8 (1.13%) Multimedia
13 8 (1.13%) Advertising
14 6 (0.85%) Publishing
14 6 (0.85%) Investment Banking
14 6 (0.85%) Manufacturing
14 6 (0.85%) Mandarin Language
Libraries, Frameworks & Software Standards
1 57 (8.03%) .NET
2 30 (4.23%) HTML
3 28 (3.94%) XML
4 14 (1.97%) ASP.NET
4 14 (1.97%) CSS
5 13 (1.83%) Web Services
6 11 (1.55%) JSP
6 11 (1.55%) COM
7 9 (1.27%) SOAP
7 9 (1.27%) Application Packaging
8 8 (1.13%) FIX Protocol
8 8 (1.13%) J2EE
9 7 (0.99%) DHTML
9 7 (0.99%) .NET Framework
10 6 (0.85%) JSON
11 5 (0.70%) jQuery
11 5 (0.70%) XSL
12 4 (0.56%) ODBC
12 4 (0.56%) Classic ASP
12 4 (0.56%) RESTful
Miscellaneous
1 85 (11.97%) Analytical Skills
2 64 (9.01%) Blackberry
3 43 (6.06%) Computer Science
4 33 (4.65%) Biometrics
5 13 (1.83%) Clustering
5 13 (1.83%) Hedge funds
6 11 (1.55%) Social Media
6 11 (1.55%) Management Information System
6 11 (1.55%) iPhone
7 10 (1.41%) EFT
7 10 (1.41%) Enterprise Software
8 7 (0.99%) Data Structures
8 7 (0.99%) iPad
8 7 (0.99%) Thin Client
8 7 (0.99%) Fat Client
9 6 (0.85%) Replication
10 5 (0.70%) Client/Server
10 5 (0.70%) Blog
10 5 (0.70%) Mathematics
11 4 (0.56%) Wiki
Operating Systems
1 449 (63.24%) Windows
2 193 (27.18%) Windows Server 2008
3 132 (18.59%) Windows 7
4 107 (15.07%) Windows Server 2003
5 86 (12.11%) Windows Server 2012
6 67 (9.44%) Windows XP
7 62 (8.73%) Windows 8
8 61 (8.59%) Linux
9 51 (7.18%) UNIX
10 22 (3.10%) Android
11 21 (2.96%) Windows Vista
12 20 (2.82%) Mac OS X
13 15 (2.11%) Apple iOS
14 10 (1.41%) Windows 2000 Server
15 9 (1.27%) AIX
15 9 (1.27%) Solaris
16 8 (1.13%) Mac OS X Server
17 4 (0.56%) Red Hat Enterprise Linux
18 2 (0.28%) Mac OS
19 1 (0.14%) VMS
Processes & Methodologies
1 165 (23.24%) ITIL
2 34 (4.79%) Problem Management
3 33 (4.65%) CRM
4 29 (4.08%) Service Delivery
5 26 (3.66%) Time Management
5 26 (3.66%) Incident Management
6 24 (3.38%) Release Management
7 23 (3.24%) Service Management
8 21 (2.96%) Continuous Improvement
9 18 (2.54%) Disaster Recovery
9 18 (2.54%) Configuration Management
9 18 (2.54%) Document Management
10 15 (2.11%) Business Analysis
11 14 (1.97%) ERP
11 14 (1.97%) Analytics
12 13 (1.83%) Root Cause Analysis
12 13 (1.83%) Data Management
12 13 (1.83%) Content Management
13 12 (1.69%) System Testing
14 11 (1.55%) Mentoring
Programming Languages
1 173 (24.37%) SQL
2 71 (10.00%) Java
3 31 (4.37%) JavaScript
4 30 (4.23%) C#
5 22 (3.10%) T-SQL
6 21 (2.96%) VBScript
7 17 (2.39%) Python
8 12 (1.69%) PL/SQL
9 11 (1.55%) PowerShell
10 10 (1.41%) C++
11 7 (0.99%) Perl
11 7 (0.99%) PHP
12 3 (0.42%) VBA
12 3 (0.42%) Bash Shell
12 3 (0.42%) VB.NET
13 2 (0.28%) ABAP
13 2 (0.28%) Ruby
13 2 (0.28%) C
13 2 (0.28%) VB
14 1 (0.14%) PeopleCode
Qualifications
1 126 (17.75%) Degree
2 101 (14.23%) Microsoft Certification
3 73 (10.28%) MCSE
4 65 (9.15%) Cisco Certification
5 45 (6.34%) CCNA
6 44 (6.20%) MCSA
6 44 (6.20%) MCP
7 24 (3.38%) MCITP
8 23 (3.24%) CCNP
9 15 (2.11%) ITIL Certification
10 13 (1.83%) MCTS
11 9 (1.27%) Citrix Certification
12 8 (1.13%) VMware Certified Professional (VCP)
13 7 (0.99%) A+ Certification
13 7 (0.99%) ITIL Foundation Certificate
14 6 (0.85%) Security Cleared
14 6 (0.85%) HNC
15 5 (0.70%) Network+ Certification
16 3 (0.42%) JNCIA
16 3 (0.42%) Six Sigma Green Belt
Quality Assurance & Compliance
1 44 (6.20%) SLA
2 9 (1.27%) ISO/IEC 27001
2 9 (1.27%) Data Quality
3 5 (0.70%) QA
4 3 (0.42%) Sarbanes-Oxley
5 1 (0.14%) COBIT
5 1 (0.14%) Solvency II
5 1 (0.14%) ISO 9001
System Software
1 233 (32.82%) Active Directory
2 84 (11.83%) VMware Infrastructure
3 36 (5.07%) Hyper-V
4 24 (3.38%) XenApp
5 21 (2.96%) vSphere
6 15 (2.11%) VMware ESX
7 14 (1.97%) XenDesktop
8 12 (1.69%) Microsoft App-V
9 11 (1.55%) VMware ESXi
10 10 (1.41%) Terminal Server
11 6 (0.85%) VMware Workstation
12 4 (0.56%) Terminal Services
13 3 (0.42%) XenServer
14 2 (0.28%) Veritas Cluster Server
15 1 (0.14%) Postfix
15 1 (0.14%) Sendmail
15 1 (0.14%) Squid
15 1 (0.14%) Microsoft Virtual Server
15 1 (0.14%) Citrix Presentation Server
15 1 (0.14%) vCloud
Systems Management
1 34 (4.79%) SCCM
2 9 (1.27%) NetBackup
3 6 (0.85%) WSUS
3 6 (0.85%) SCOM
4 5 (0.70%) XenMobile
5 3 (0.42%) Norton AntiVirus
5 3 (0.42%) Backup Exec
6 2 (0.28%) CiscoWorks
6 2 (0.28%) Systems Management Server (SMS)
6 2 (0.28%) SCVMM
6 2 (0.28%) ZABBIX
6 2 (0.28%) WhatsUp Gold
6 2 (0.28%) SolarWinds Orion
6 2 (0.28%) Cisco UCCX
6 2 (0.28%) Cisco CUCM
7 1 (0.14%) SCOrch
7 1 (0.14%) SCSM
7 1 (0.14%) WMI
Vendors
1 333 (46.90%) Microsoft
2 150 (21.13%) VMware
3 110 (15.49%) Citrix
4 108 (15.21%) Cisco
5 51 (7.18%) Bloomberg
6 43 (6.06%) Oracle
7 40 (5.63%) Apple
8 36 (5.07%) HP
9 35 (4.93%) Open Text
10 22 (3.10%) Dell
11 21 (2.96%) Reuters
12 20 (2.82%) Symantec
13 17 (2.39%) LANDesk
14 15 (2.11%) SAP
15 13 (1.83%) Juniper
16 12 (1.69%) NetApp
16 12 (1.69%) IBM
16 12 (1.69%) BT
16 12 (1.69%) Google
17 11 (1.55%) Adobe
London
Digitech Resourcing Ltd
Salary: From £40,000 to £50,000 per annum £50k + benefits
Posted: 7 hours ago
North West London
Blue Glue
Salary: From £30,000 to £35,000 per annum
Posted: 7 hours ago
London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 10 hours ago
Brentford, Middlesex
Payment Express
Salary: From £25,000 to £30,000 per annum
Posted: 12 hours ago
City, London
Senitor Associates
Salary: £27000 - £32000 per annum
Posted: 15 hours ago
London
Marcus Donald People
Salary: £33000 - £35000 per annum
Posted: 15 hours ago
City of London
Bloomberg
Salary: Competitive + Benefits
Posted: Yesterday
City of London
Bloomberg
Salary: Competitive + Benefits
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits+training opportunities
Posted: Yesterday
City, London
Yoh Company
Salary: £25000 - £35000 per annum
Posted: 2 days ago
Central London / West End
Evolution Recruitment Solutions
Salary: 23000 - 25000 plus benefits
Posted: 2 days ago
London
Artemis IT Recruitment
Salary: £27000 - £29000 per annum
Posted: 3 days ago
City, London
Nexmo
Salary: Competitive
Posted: 3 days ago
London
Information Technology Services
Salary: £37k - 42k per year
Posted: 5 days ago
London
Recruitment Revolution Limited
Salary: £36,000 - £52,000 + Awesome Benefits & Place to Work!
Posted: 8 days ago
City of London
iKonnect
Salary: £30 per annum
Posted: 9 days ago
City of London
iKonnect
Salary: £30 per annum
Posted: 10 days ago
London
Blue Town Online
Salary: £18k - 20k per year
Posted: 17 days ago
City, London
Stridon Limited
Salary: Up to £30,000 per annum See job description for further information
Posted: 17 days ago
London
Computer Futures
Salary: £40000 - £47000 per annum + Strong benefits package
Posted: 17 days ago