The table below looks at the statistics for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Technical Support
Rank 334 386 349
Rank change year-on-year
+52 -37
Permanent jobs requiring a Technical Support 347 269 325
As % of all permanent IT jobs located in London 0.76% 0.58% 0.68%
As % of the Job Titles category 0.81% 0.62% 0.72%
Number of salaries quoted 317 217 254
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £25,000 £24,000
10% offered a salary of more than £50,000 £52,500 £54,500
UK excluding London average salary £30,000 £31,000 £28,500
% change year-on-year
-3.22% +8.77%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42842 43378 45267
As % of all permanent IT jobs located in London 93.78% 94.01% 94.37%
Number of salaries quoted 36473 36023 39163
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £78,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 28 November 2014.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +49 77 £37,500 +7.14% 6
Wimbledon - 6 £35,000 -
Sidcup - 4 £27,500 -
Canary Wharf +33 2 £37,500 -25.00%
Enfield +3 2 £27,500 -49.07%
Hayes - 2 £42,500 -
Uxbridge - 2 - -
Wembley - 2 £40,500 -
Croydon - 2 £20,000 - 1
Hounslow -5 1 £26,500 -19.69%
Kingston Upon Thames - 1 £34,500 - 1
Teddington - 1 £42,500 -
Harrow - 1 £20,000 -
Barnet - 1 £22,500 -
Carshalton - 1 £25,000 -
Chiswick - 1 £30,000 -
Hackney - 1 £31,500 -
Southwark - 1 £35,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 28 November 2014, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 438 (60.92%) Windows
2 330 (45.90%) Microsoft
3 223 (31.02%) Active Directory
4 212 (29.49%) Finance
5 195 (27.12%) Windows Server 2008
6 180 (25.03%) SQL
7 172 (23.92%) ITIL
8 151 (21.00%) SQL Server
8 151 (21.00%) VMware
9 150 (20.86%) MS Excel
10 146 (20.31%) MS Exchange
10 146 (20.31%) MS Office
11 136 (18.92%) Degree
12 123 (17.11%) Windows 7
13 118 (16.41%) Microsoft Certification
14 114 (15.86%) Citrix
15 110 (15.30%) Windows Server 2003
16 98 (13.63%) Cisco
17 87 (12.10%) VMware Infrastructure
18 84 (11.68%) Analytical Skills
19 82 (11.40%) IIS
20 81 (11.27%) Windows Server 2012
21 80 (11.13%) MCSE
21 80 (11.13%) TCP/IP
22 78 (10.85%) DNS
23 77 (10.71%) Java
23 77 (10.71%) Firewall
24 73 (10.15%) Windows XP
25 66 (9.18%) DHCP
26 65 (9.04%) VPN

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 28 November 2014, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 146 (20.31%) MS Exchange
2 82 (11.40%) IIS
3 63 (8.76%) SharePoint
4 61 (8.48%) Exchange Server 2010
5 32 (4.45%) Exchange Server 2007
6 26 (3.62%) Exchange Server 2013
7 25 (3.48%) Blackberry Enterprise Server
8 22 (3.06%) Lync
9 20 (2.78%) Exchange Server 2003
10 19 (2.64%) Tomcat
11 10 (1.39%) Alfresco
12 9 (1.25%) JBoss
13 8 (1.11%) WebSphere
13 8 (1.11%) WorkSite
14 7 (0.97%) SAS
15 4 (0.56%) Apache
15 4 (0.56%) WebLogic
16 3 (0.42%) ColdFusion
17 2 (0.28%) MQSeries
17 2 (0.28%) IBM Notes
Applications
1 150 (20.86%) MS Excel
2 146 (20.31%) MS Office
3 6 (0.83%) MS PowerPoint
4 4 (0.56%) Spreadsheet
4 4 (0.56%) Acrobat
5 3 (0.42%) MS Visio
6 2 (0.28%) Photoshop
7 1 (0.14%) FreeHand
7 1 (0.14%) AutoCAD
7 1 (0.14%) Adobe Illustrator
Business Applications
1 13 (1.81%) Dynamics CRM
2 10 (1.39%) Towers Watson Igloo
3 9 (1.25%) SAP Business One
4 7 (0.97%) Oracle EBS R12
5 6 (0.83%) SAP SRM
5 6 (0.83%) Oracle EBS
6 4 (0.56%) Dynamics AX
6 4 (0.56%) Oracle Financials
6 4 (0.56%) PeopleSoft HRMS
6 4 (0.56%) Oracle Payables
6 4 (0.56%) Oracle Receivables
6 4 (0.56%) Oracle Assets
6 4 (0.56%) Oracle General Ledger
7 3 (0.42%) Oracle 11i
8 1 (0.14%) SAP R/3
8 1 (0.14%) Oracle Applications
8 1 (0.14%) RMDS
8 1 (0.14%) Oracle Cash Management
8 1 (0.14%) IntelliMatch
8 1 (0.14%) Google Analytics
Cloud Services
1 18 (2.50%) Office 365
2 16 (2.23%) IaaS
2 16 (2.23%) SaaS
3 11 (1.53%) PaaS
4 5 (0.70%) Cloud Computing
5 3 (0.42%) Microsoft Azure
6 1 (0.14%) Google Apps
Communications & Networking
1 80 (11.13%) TCP/IP
2 78 (10.85%) DNS
3 77 (10.71%) Firewall
4 66 (9.18%) DHCP
5 65 (9.04%) VPN
6 58 (8.07%) Internet
7 54 (7.51%) LAN
8 43 (5.98%) WAN
9 34 (4.73%) VoIP
10 24 (3.34%) SAN
11 18 (2.50%) MPLS
12 17 (2.36%) Broadband
13 14 (1.95%) Wireless
14 13 (1.81%) SMTP
14 13 (1.81%) Wi-Fi
15 12 (1.67%) IP Telephony
16 11 (1.53%) HTTP
17 10 (1.39%) VLAN
17 10 (1.39%) LLU
18 7 (0.97%) Cisco IOS
Database & Business Intelligence
1 151 (21.00%) SQL Server
2 52 (7.23%) SQL Server 2008
3 44 (6.12%) SQL Server 2005
4 29 (4.03%) SQL Server 2012
5 17 (2.36%) Relational Database
6 15 (2.09%) SQL Server Reporting Services
7 14 (1.95%) Data Mining
8 13 (1.81%) Crystal Reports
9 12 (1.67%) MySQL
10 11 (1.53%) Oracle Reports
11 10 (1.39%) RDBMS
12 8 (1.11%) MS Access
13 7 (0.97%) SQLPlus
13 7 (0.97%) Base SAS
14 6 (0.83%) Oracle Database
14 6 (0.83%) SQL Server Integration Services
15 5 (0.70%) PostgreSQL
16 4 (0.56%) Oracle Discoverer
16 4 (0.56%) Oracle BI Publisher
17 3 (0.42%) DTS
Development Applications
1 7 (0.97%) SQL Server Management Studio (SSMS)
2 4 (0.56%) Oracle Forms
3 2 (0.28%) Visual Studio
3 2 (0.28%) JIRA
3 2 (0.28%) AdminStudio
4 1 (0.14%) Bugzilla
4 1 (0.14%) Xcode
4 1 (0.14%) Subversion
4 1 (0.14%) Eclipse
4 1 (0.14%) InstallShield
General
1 212 (29.49%) Finance
2 51 (7.09%) Law
3 37 (5.15%) Banking
4 34 (4.73%) French Language
4 34 (4.73%) Telecoms
5 28 (3.89%) Legal
6 27 (3.76%) Front Office
7 20 (2.78%) German Language
8 19 (2.64%) Japanese Language
9 13 (1.81%) Back Office
10 10 (1.39%) Electronics
10 10 (1.39%) Spanish Language
10 10 (1.39%) Multimedia
11 9 (1.25%) Advertising
12 7 (0.97%) Retail
12 7 (0.97%) Investment Banking
12 7 (0.97%) Marketing
12 7 (0.97%) Mandarin Language
12 7 (0.97%) Manufacturing
13 6 (0.83%) Publishing
Libraries, Frameworks & Software Standards
1 54 (7.51%) .NET
2 37 (5.15%) HTML
3 33 (4.59%) XML
4 19 (2.64%) CSS
5 15 (2.09%) ASP.NET
6 14 (1.95%) Web Services
7 11 (1.53%) COM
7 11 (1.53%) JSP
7 11 (1.53%) SOAP
8 8 (1.11%) J2EE
8 8 (1.11%) XSL
8 8 (1.11%) Application Packaging
9 7 (0.97%) FIX Protocol
9 7 (0.97%) .NET Framework
9 7 (0.97%) JSON
9 7 (0.97%) DHTML
9 7 (0.97%) Android SDK
10 5 (0.70%) REST
10 5 (0.70%) jQuery
11 4 (0.56%) RESTful
Miscellaneous
1 84 (11.68%) Analytical Skills
2 62 (8.62%) Blackberry
3 46 (6.40%) Computer Science
4 35 (4.87%) Biometrics
5 13 (1.81%) Hedge funds
6 11 (1.53%) iPhone
6 11 (1.53%) Management Information System
7 10 (1.39%) Clustering
7 10 (1.39%) EFT
8 9 (1.25%) Enterprise Software
9 8 (1.11%) Social Media
10 7 (0.97%) iPad
10 7 (0.97%) Data Structures
10 7 (0.97%) Thin Client
10 7 (0.97%) Fat Client
11 6 (0.83%) Mathematics
11 6 (0.83%) Replication
11 6 (0.83%) User Experience
12 5 (0.70%) Foreign Exchange (FX)
13 4 (0.56%) EPoS
Operating Systems
1 438 (60.92%) Windows
2 195 (27.12%) Windows Server 2008
3 123 (17.11%) Windows 7
4 110 (15.30%) Windows Server 2003
5 81 (11.27%) Windows Server 2012
6 73 (10.15%) Windows XP
7 65 (9.04%) Linux
8 62 (8.62%) Windows 8
9 48 (6.68%) UNIX
10 24 (3.34%) Mac OS X
11 23 (3.20%) Android
12 21 (2.92%) Windows Vista
13 13 (1.81%) Apple iOS
14 10 (1.39%) Windows 2000 Server
15 9 (1.25%) AIX
16 8 (1.11%) Solaris
17 6 (0.83%) Mac OS X Server
17 6 (0.83%) Red Hat Enterprise Linux
18 2 (0.28%) Mac OS
19 1 (0.14%) VMS
Processes & Methodologies
1 172 (23.92%) ITIL
2 38 (5.29%) Problem Management
3 29 (4.03%) CRM
4 28 (3.89%) Service Management
5 27 (3.76%) Service Delivery
5 27 (3.76%) Incident Management
6 25 (3.48%) Time Management
7 22 (3.06%) Analytics
8 17 (2.36%) Release Management
8 17 (2.36%) ERP
9 16 (2.23%) Disaster Recovery
9 16 (2.23%) Data Analysis
9 16 (2.23%) Continuous Improvement
10 15 (2.09%) Document Management
10 15 (2.09%) Business Analysis
10 15 (2.09%) Configuration Management
11 14 (1.95%) Business Intelligence
11 14 (1.95%) Content Management
12 12 (1.67%) Risk Management
12 12 (1.67%) Root Cause Analysis
Programming Languages
1 180 (25.03%) SQL
2 77 (10.71%) Java
3 34 (4.73%) JavaScript
4 32 (4.45%) C#
5 23 (3.20%) T-SQL
5 23 (3.20%) VBScript
6 20 (2.78%) Python
7 14 (1.95%) PowerShell
8 12 (1.67%) PL/SQL
9 10 (1.39%) C++
10 9 (1.25%) PHP
11 6 (0.83%) Perl
12 4 (0.56%) VB.NET
13 3 (0.42%) C
13 3 (0.42%) VB
13 3 (0.42%) VBA
13 3 (0.42%) Ruby
14 2 (0.28%) Bash Shell
14 2 (0.28%) ABAP
15 1 (0.14%) ActionScript
Qualifications
1 136 (18.92%) Degree
2 118 (16.41%) Microsoft Certification
3 80 (11.13%) MCSE
4 63 (8.76%) Cisco Certification
5 51 (7.09%) MCP
6 49 (6.82%) MCSA
7 43 (5.98%) CCNA
8 35 (4.87%) MCITP
9 22 (3.06%) CCNP
10 16 (2.23%) ITIL Certification
11 13 (1.81%) MCTS
12 8 (1.11%) Security Cleared
12 8 (1.11%) VMware Certified Professional (VCP)
12 8 (1.11%) Citrix Certification
13 6 (0.83%) HNC
14 5 (0.70%) A+ Certification
14 5 (0.70%) Network+ Certification
14 5 (0.70%) ITIL Foundation Certificate
15 4 (0.56%) MOS
16 3 (0.42%) Six Sigma Green Belt
Quality Assurance & Compliance
1 50 (6.95%) SLA
2 9 (1.25%) ISO/IEC 27001
3 7 (0.97%) Data Quality
4 5 (0.70%) ISO 9001
4 5 (0.70%) QA
5 3 (0.42%) Sarbanes-Oxley
6 2 (0.28%) COBIT
7 1 (0.14%) Solvency II
System Software
1 223 (31.02%) Active Directory
2 87 (12.10%) VMware Infrastructure
3 43 (5.98%) Hyper-V
4 28 (3.89%) XenApp
5 23 (3.20%) vSphere
6 18 (2.50%) VMware ESX
7 13 (1.81%) XenDesktop
8 12 (1.67%) Microsoft App-V
9 10 (1.39%) VMware ESXi
10 8 (1.11%) Terminal Server
11 6 (0.83%) VMware Workstation
12 4 (0.56%) Terminal Services
13 3 (0.42%) XenServer
14 2 (0.28%) Citrix Presentation Server
14 2 (0.28%) Veritas Cluster Server
15 1 (0.14%) Microsoft Virtual Server
15 1 (0.14%) vCloud
Systems Management
1 30 (4.17%) SCCM
2 11 (1.53%) NetBackup
3 8 (1.11%) SCOM
4 7 (0.97%) WSUS
5 4 (0.56%) XenMobile
6 3 (0.42%) Backup Exec
6 3 (0.42%) Norton AntiVirus
7 2 (0.28%) CiscoWorks
7 2 (0.28%) Systems Management Server (SMS)
7 2 (0.28%) SCVMM
7 2 (0.28%) ZABBIX
7 2 (0.28%) WhatsUp Gold
7 2 (0.28%) SolarWinds Orion
7 2 (0.28%) Cisco UCCX
7 2 (0.28%) Cisco CUCM
8 1 (0.14%) SCOrch
8 1 (0.14%) SCSM
8 1 (0.14%) WMI
8 1 (0.14%) Legato
8 1 (0.14%) MIMEsweeper
Vendors
1 330 (45.90%) Microsoft
2 151 (21.00%) VMware
3 114 (15.86%) Citrix
4 98 (13.63%) Cisco
5 60 (8.34%) Bloomberg
6 47 (6.54%) Oracle
7 37 (5.15%) HP
7 37 (5.15%) Apple
8 32 (4.45%) Open Text
9 26 (3.62%) Reuters
10 21 (2.92%) Symantec
11 20 (2.78%) Dell
12 19 (2.64%) SAP
13 14 (1.95%) NetApp
14 11 (1.53%) Sun
14 11 (1.53%) Google
14 11 (1.53%) LANDesk
15 10 (1.39%) BT
16 9 (1.25%) Infor
16 9 (1.25%) Adobe
City, London
Senitor Associates
Salary: £27000 - £32000 per annum
Posted: 48 minutes ago
London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 1 hour ago
City of London
Bloomberg
Salary: Competitive + Benefits
Posted: 20 hours ago
City, London
Yoh Company
Salary: £25000 - £35000 per annum
Posted: Yesterday
City, London
Salt
Salary: £35000 - £42000 per annum + bonus & benefits
Posted: Yesterday
South East London
Redblade Ltd
Salary: From £40,000 to £45,000 per annum
Posted: Yesterday
London
Coal IT Services
Salary: From £35,000 to £40,000 per annum + benefits
Posted: Yesterday
London
Gold Group
Salary: £20000 - £40000 per annum + Benefits
Posted: 2 days ago
London
Artemis IT Recruitment
Salary: £40,000 - £45,000 per year + Benefits
Posted: 2 days ago
London
Computer Futures
Salary: £40000 - £47000 per annum + Strong benefits package
Posted: 2 days ago
London
Digitech Resourcing Ltd
Salary: From £40,000 to £50,000 per annum £50k + benefits
Posted: 3 days ago
London
Real Staffing
Salary: £70000 - £80000 per annum + Excellent Benefits Package
Posted: 3 days ago
Croydon, Surrey
Ashdown IT
Salary: £19000 - £23000 per annum + Benefits
Posted: 4 days ago
London
Information Technology Services
Salary: £34k - 36k per year
Posted: 4 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £50000 - £55000 per annum + Extensive Benefits and Bonus
Posted: 16 days ago
City of London
Real Staffing
Salary: £35000 - £40000 per annum + competitive
Posted: 16 days ago
Bromley, Kent
London Borough of Bromley
Salary: From £29,499 to £31,128 per annum BR10 36 hours, 52 weeks
Posted: 16 days ago
London, London, United Kingdom
XIST4 IT LIMITED
Salary: £35-45,000 + 10% Bonus
Posted: 21 days ago
London
Hays IT - Uk Posting account
Salary: £40000.00 - £50000.00 per annum
Posted: 22 days ago
Brentford, Middlesex
7835804
Salary: From £20,000 to £25,000 per annum
Posted: 23 days ago