The table below looks at the statistics for the Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 382 389 366
Rank change year-on-year
+7 -23
Permanent jobs requiring a Technical Support 280 287 260
As % of all permanent IT jobs located in London 0.63% 0.59% 0.59%
As % of the Job Titles category 0.67% 0.63% 0.63%
Number of salaries quoted 256 250 213
Average salary £35,000 £36,500 £37,000
Average salary % change year-on-year
-4.10% -1.35%
90% offered a salary of more than £20,500 £25,000 £25,000
10% offered a salary of more than £63,750 £60,250 £55,000
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41608 45886 41320
As % of all permanent IT jobs located in London 93.35% 93.66% 93.69%
Number of salaries quoted 35298 38585 34779
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the London region.

Technical Support Salary Trend in London

Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Technical Support across the London region over the 3 months to 3 July 2015.

Technical Support Salary Histogram in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +31 65 £45,000 +16.12% 9
Chessington - 6 £32,500 - 1
Chiswick +5 3 £45,000 -
Brentford - 3 £75,000 -
Southall - 3 £25,000 -
Harrow - 2 £20,500 -
Bromley +19 1 £22,500 -30.76%
Docklands, London +7 1 £70,000 +120.47%
Surbiton +5 1 £26,500 +6.00%
Croydon +1 1 £23,000 -26.40%
Uxbridge - 1 £32,000 -
Southwark - 1 £35,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 3 July 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 427 (67.46%) Windows
2 294 (46.45%) Microsoft
3 187 (29.54%) Active Directory
4 181 (28.59%) SQL
5 157 (24.80%) ITIL
6 155 (24.49%) MS Office
7 145 (22.91%) VMware
8 140 (22.12%) Cisco
9 137 (21.64%) Citrix
9 137 (21.64%) Windows Server 2008
10 136 (21.48%) SQL Server
11 135 (21.33%) MS Exchange
12 134 (21.17%) Finance
13 133 (21.01%) MS Excel
14 115 (18.17%) Windows Server 2012
15 111 (17.54%) VMware Infrastructure
16 107 (16.90%) Blackberry
17 102 (16.11%) VPN
18 101 (15.96%) Linux
19 100 (15.80%) LAN
20 97 (15.32%) Windows 7
21 94 (14.85%) Firewall
22 90 (14.22%) Windows Server 2003
23 87 (13.74%) WAN
24 86 (13.59%) Degree
25 85 (13.43%) DNS
26 78 (12.32%) Telecoms
27 75 (11.85%) TCP/IP
28 73 (11.53%) VoIP
29 72 (11.37%) Microsoft Certification

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 3 July 2015, IT jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 135 (21.33%) MS Exchange
2 58 (9.16%) IIS
3 47 (7.42%) Exchange Server 2010
4 44 (6.95%) SharePoint
5 38 (6.00%) Exchange Server 2007
6 37 (5.85%) Exchange Server 2013
7 28 (4.42%) Lync
7 28 (4.42%) Blackberry Enterprise Server
8 19 (3.00%) Tomcat
9 11 (1.74%) Apache
10 10 (1.58%) WorkSite
10 10 (1.58%) SharePoint 2010
11 7 (1.11%) Exchange Server 2003
12 5 (0.79%) WebLogic
12 5 (0.79%) Tuxedo
13 3 (0.47%) MQSeries
14 2 (0.32%) ColdFusion
14 2 (0.32%) JBoss
14 2 (0.32%) IBM Notes
14 2 (0.32%) FileNet
Applications
1 155 (24.49%) MS Office
2 133 (21.01%) MS Excel
3 3 (0.47%) MS PowerPoint
3 3 (0.47%) InfoPath
4 1 (0.16%) Final Cut Pro
4 1 (0.16%) Adobe After Effects
4 1 (0.16%) Photoshop
Business Applications
1 17 (2.69%) Dynamics CRM
2 15 (2.37%) SAP Business One
3 10 (1.58%) Oracle Procure-to-Pay
3 10 (1.58%) Northgate Housing
4 8 (1.26%) Remedy ITSM
5 4 (0.63%) ACBS
6 3 (0.47%) Dynamics NAV
7 2 (0.32%) LatentZero
7 2 (0.32%) Towers Watson Igloo
7 2 (0.32%) thinkFolio
7 2 (0.32%) HiInvest
7 2 (0.32%) Decalog
8 1 (0.16%) Oracle EBS
8 1 (0.16%) Oracle Financials
8 1 (0.16%) WebTrends
8 1 (0.16%) Oracle General Ledger
8 1 (0.16%) Oracle EBS R12
8 1 (0.16%) Oracle iProcurement
8 1 (0.16%) Oracle Payables
8 1 (0.16%) Oracle Receivables
Cloud Services
1 51 (8.06%) Office 365
2 27 (4.27%) Mimecast
3 20 (3.16%) SaaS
4 17 (2.69%) IaaS
5 10 (1.58%) Microsoft Azure
6 6 (0.95%) Yammer
7 2 (0.32%) Cloud Computing
Communications & Networking
1 102 (16.11%) VPN
2 100 (15.80%) LAN
3 94 (14.85%) Firewall
4 87 (13.74%) WAN
5 85 (13.43%) DNS
6 75 (11.85%) TCP/IP
7 73 (11.53%) VoIP
8 58 (9.16%) DHCP
9 45 (7.11%) Broadband
10 42 (6.64%) Internet
11 32 (5.06%) VLAN
12 27 (4.27%) SAN
13 26 (4.11%) SMTP
13 26 (4.11%) Cisco IOS
14 24 (3.79%) LLU
15 23 (3.63%) Network Security
15 23 (3.63%) POP3
16 20 (3.16%) MPLS
17 14 (2.21%) Wi-Fi
18 13 (2.05%) Wireless
Database & Business Intelligence
1 136 (21.48%) SQL Server
2 36 (5.69%) SQL Server 2008
3 27 (4.27%) SQL Server 2005
4 25 (3.95%) SQL Server 2012
5 17 (2.69%) Oracle Database
6 13 (2.05%) Hadoop
7 12 (1.90%) Data Mining
7 12 (1.90%) Big Data
8 11 (1.74%) SQL Server Reporting Services
9 10 (1.58%) MongoDB
10 7 (1.11%) SQL Server Integration Services
10 7 (1.11%) Crystal Reports
11 6 (0.95%) MySQL
11 6 (0.95%) Relational Database
12 5 (0.79%) SAP HANA
12 5 (0.79%) Apache Hive
13 4 (0.63%) MS Access
14 3 (0.47%) DTS
14 3 (0.47%) RDBMS
15 2 (0.32%) SQLPlus
Development Applications
1 12 (1.90%) JIRA
2 6 (0.95%) Oracle Forms
3 5 (0.79%) Emacs
4 4 (0.63%) SQL Server Management Studio (SSMS)
5 2 (0.32%) Oracle APEX
6 1 (0.16%) Firebug
6 1 (0.16%) Team Foundation Server
6 1 (0.16%) Bugzilla
6 1 (0.16%) VSS/SourceSafe
General
1 134 (21.17%) Finance
2 78 (12.32%) Telecoms
3 37 (5.85%) Legal
4 30 (4.74%) Banking
5 28 (4.42%) Front Office
6 27 (4.27%) Law
7 21 (3.32%) Retail
8 18 (2.84%) Back Office
9 13 (2.05%) Investment Banking
10 11 (1.74%) Games
11 10 (1.58%) Electronics
12 9 (1.42%) Advertising
13 8 (1.26%) Financial Institution
14 6 (0.95%) Marketing
15 4 (0.63%) German Language
16 3 (0.47%) Mandarin Language
17 2 (0.32%) Manufacturing
17 2 (0.32%) Local Government
18 1 (0.16%) Italian Language
18 1 (0.16%) Cantonese Language
Libraries, Frameworks & Software Standards
1 47 (7.42%) .NET
2 40 (6.32%) XML
3 20 (3.16%) HTML
4 17 (2.69%) ASP.NET
5 13 (2.05%) JSON
6 10 (1.58%) FIX Protocol
6 10 (1.58%) CSS
7 7 (1.11%) ActiveX
8 5 (0.79%) Web Services
8 5 (0.79%) .NET Framework
9 4 (0.63%) Entity Framework
9 4 (0.63%) Middleware
10 3 (0.47%) SOAP
10 3 (0.47%) J2EE
10 3 (0.47%) Application Packaging
10 3 (0.47%) HTML5
11 2 (0.32%) jQuery
11 2 (0.32%) COM
11 2 (0.32%) JMS
11 2 (0.32%) XSL
Miscellaneous
1 107 (16.90%) Blackberry
2 44 (6.95%) Computer Science
3 40 (6.32%) Data Centre
4 38 (6.00%) Analytical Skills
5 29 (4.58%) Management Information System
6 22 (3.48%) Client/Server
7 14 (2.21%) Enterprise Software
8 12 (1.90%) Data Structures
8 12 (1.90%) Hedge funds
8 12 (1.90%) Video Conferencing
9 11 (1.74%) Video Editing
10 9 (1.42%) Foreign Exchange (FX)
10 9 (1.42%) EPoS
10 9 (1.42%) HP Storage
11 6 (0.95%) User Experience
11 6 (0.95%) Equities
12 5 (0.79%) Fixed Income
12 5 (0.79%) PDA
12 5 (0.79%) Derivative
12 5 (0.79%) iPhone
Operating Systems
1 427 (67.46%) Windows
2 137 (21.64%) Windows Server 2008
3 115 (18.17%) Windows Server 2012
4 101 (15.96%) Linux
5 97 (15.32%) Windows 7
6 90 (14.22%) Windows Server 2003
7 68 (10.74%) Windows 8
8 64 (10.11%) UNIX
9 38 (6.00%) Apple iOS
10 31 (4.90%) Android
11 30 (4.74%) Windows XP
12 16 (2.53%) Windows Vista
13 15 (2.37%) Mac OS X
14 9 (1.42%) Red Hat Enterprise Linux
15 7 (1.11%) AIX
16 5 (0.79%) SUSE
17 4 (0.63%) Solaris
18 2 (0.32%) Windows Mobile
18 2 (0.32%) Mac OS
18 2 (0.32%) Windows 2000 Server
Processes & Methodologies
1 157 (24.80%) ITIL
2 47 (7.42%) CRM
3 37 (5.85%) Project Management
4 30 (4.74%) Mentoring
5 27 (4.27%) Service Delivery
6 25 (3.95%) Service Management
7 24 (3.79%) Time Management
8 22 (3.48%) Open Source
9 21 (3.32%) Configuration Management
10 20 (3.16%) Workflow
11 18 (2.84%) ITSM
11 18 (2.84%) ERP
11 18 (2.84%) Incident Management
12 16 (2.53%) Document Management
12 16 (2.53%) Root Cause Analysis
13 15 (2.37%) Data Management
13 15 (2.37%) Disaster Recovery
14 14 (2.21%) Problem Management
14 14 (2.21%) Change Control
15 12 (1.90%) Release Management
Programming Languages
1 181 (28.59%) SQL
2 29 (4.58%) Java
3 25 (3.95%) JavaScript
4 23 (3.63%) T-SQL
5 16 (2.53%) C#
6 14 (2.21%) VBA
7 13 (2.05%) Python
7 13 (2.05%) PL/SQL
8 12 (1.90%) C++
8 12 (1.90%) Perl
9 11 (1.74%) VB
10 6 (0.95%) PHP
11 5 (0.79%) Shell Script
11 5 (0.79%) PowerShell
12 3 (0.47%) Bash Shell
13 2 (0.32%) Scala
13 2 (0.32%) Ruby
13 2 (0.32%) VBScript
13 2 (0.32%) C
14 1 (0.16%) AWK
Qualifications
1 86 (13.59%) Degree
2 72 (11.37%) Microsoft Certification
3 58 (9.16%) Cisco Certification
4 51 (8.06%) CCNA
5 50 (7.90%) MCSE
6 27 (4.27%) MCITP
7 21 (3.32%) MCP
8 19 (3.00%) CCNP
9 18 (2.84%) MCSA
10 11 (1.74%) ITIL Certification
10 11 (1.74%) VMware Certified Professional (VCP)
11 9 (1.42%) ITIL Foundation Certificate
12 6 (0.95%) VCP5
12 6 (0.95%) SC Cleared
12 6 (0.95%) Security Cleared
12 6 (0.95%) MCTS
13 3 (0.47%) MOS
14 2 (0.32%) JNCIA
14 2 (0.32%) MCDST
14 2 (0.32%) HNC
Quality Assurance & Compliance
1 59 (9.32%) SLA
2 7 (1.11%) ISO/IEC 27001
2 7 (1.11%) COBIT
3 1 (0.16%) QA
System Software
1 187 (29.54%) Active Directory
2 111 (17.54%) VMware Infrastructure
3 59 (9.32%) Hyper-V
4 31 (4.90%) XenApp
5 21 (3.32%) Terminal Server
6 20 (3.16%) vSphere
7 15 (2.37%) XenServer
8 14 (2.21%) XenDesktop
9 8 (1.26%) VMware ESX
10 7 (1.11%) Terminal Services
11 6 (0.95%) VMware ESXi
12 5 (0.79%) Microsoft App-V
12 5 (0.79%) HDFS
13 3 (0.47%) Citrix Presentation Server
14 2 (0.32%) VMware Server
14 2 (0.32%) Microsoft Virtual Server
14 2 (0.32%) ISA Server
14 2 (0.32%) NFS
15 1 (0.16%) LXC
15 1 (0.16%) BitLocker
Systems Management
1 29 (4.58%) SCCM
2 8 (1.26%) Backup Exec
2 8 (1.26%) WSUS
2 8 (1.26%) AirWatch
3 4 (0.63%) NetBackup
3 4 (0.63%) SCOM
4 3 (0.47%) Norton AntiVirus
5 2 (0.32%) ARCserve
5 2 (0.32%) ServiceCenter
6 1 (0.16%) CiscoWorks
6 1 (0.16%) Tivoli Storage Manager
6 1 (0.16%) Nagios
6 1 (0.16%) SCVMM
6 1 (0.16%) HP Data Protector
6 1 (0.16%) ZABBIX
6 1 (0.16%) WhatsUp Gold
6 1 (0.16%) SolarWinds Orion
6 1 (0.16%) SCSM
Vendors
1 294 (46.45%) Microsoft
2 145 (22.91%) VMware
3 140 (22.12%) Cisco
4 137 (21.64%) Citrix
5 70 (11.06%) Apple
6 68 (10.74%) Oracle
7 30 (4.74%) Avaya
8 29 (4.58%) HP
9 25 (3.95%) Nokia
10 24 (3.79%) Bloomberg
10 24 (3.79%) BT
11 20 (3.16%) Reuters
11 20 (3.16%) Dell
12 17 (2.69%) NetApp
13 16 (2.53%) Remedy
14 15 (2.37%) SAP
14 15 (2.37%) IBM
14 15 (2.37%) Infor
15 12 (1.90%) SonicWALL
15 12 (1.90%) LANDesk
Chessington, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum + benefits
Posted: Yesterday
London
abrs Limited
Salary: package
Posted: Yesterday
West London
Deanslist Limited
Salary: From £23,000 to £26,000 per annum to £26k + bonus + training + benefit
Posted: Yesterday
London
Burnham Resources
Salary: From £35,000 to £40,000 per annum
Posted: 2 days ago
City, London
Global Technology Solutions Ltd
Salary: £35000 - £45000 per annum + benefits
Posted: 2 days ago
Central London / West End
Senitor Associates
Salary: £23000 per annum
Posted: 2 days ago
London
blu digital
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
City, London
I.T. Skillfinder
Salary: £50000 - £65000 per annum + benefits + bonus
Posted: 2 days ago
City, London
Eligo Recruitment Ltd
Salary: £18000 - £22000 per annum + Full Benefits
Posted: 3 days ago
West London
Franklin Bates
Salary: From £30,000 to £55,000 per annum
Posted: 3 days ago
Central London / West End
ANSON MCCADE
Salary: £60,000 - £70,000k plus outstanding package
Posted: 3 days ago
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £38000 - £45000 per annum
Posted: 4 days ago
West London
Ashdown IT
Salary: £17000 - £21000 per annum
Posted: 5 days ago
City of London
Hays IT - Uk Posting account
Salary: £25000.00 - £45000.00 per annum + Benefits
Posted: 11 days ago
London
Interquest - IQ Telecom
Salary: £30000 - £60000 per annum + fantastic package
Posted: 11 days ago
London
Recruitment Genius
Salary: £25000 - £30000 per annum
Posted: 15 days ago
City of London
Energon Global
Salary: £27000.00 - £32000.00 per annum + excellent benefits
Posted: 16 days ago
East London
mkodo
Salary: From £25,000 to £28,000 per annum
Posted: 17 days ago
City, London
Bloomberg LP
Salary: Competitive Salary + Benefits
Posted: 23 days ago