The table below looks at the statistics for the Technical Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 357 327 338
Rank change year-on-year
-30 +11
Contract jobs requiring a Technical Support 46 68 58
As % of all contract IT jobs located in London 0.21% 0.30% 0.26%
As % of the Job Titles category 0.22% 0.32% 0.29%
Number of daily rates quoted 18 40 25
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£275 £313 £325
Average daily rate % change year-on-year
-12.00% -3.84%
90% offered a daily rate of more than £157 £177 £143
10% offered a daily rate of more than £433 £450 £494
UK excluding London average daily rate £263 £213 £175
% change year-on-year
+23.52% +21.42%
Number of hourly rates quoted 4 12 8
Average hourly rate £16.00 £17.50 £18.48
Average hourly rate % change year-on-year
-8.57% -5.30%
90% offered a hourly rate of more than £14.30 £12.85 £14.80
10% offered a hourly rate of more than £17.00 £30.55 £34.67
UK excluding London average hourly rate £14.25 £18.00 £13.50
% change year-on-year
-20.83% +33.33%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20445 21023 20332
As % of all contract IT jobs located in London 92.24% 92.91% 92.47%
Number of daily rates quoted 14135 14816 13711
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £271 £275
10% offered a daily rate of more than £615 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 380 371 455
Average hourly rate £18.71 £17.50 £20.00
Average hourly rate % change year-on-year
+6.91% -12.50%
90% offered a hourly rate of more than £12.50 £11.85 £12.50
10% offered a hourly rate of more than £50.00 £35.00 £47.50
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the London region.

Technical Support Daily Rate Trend in London

Technical Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 22 May 2015.

Technical Support Daily Rate Histogram in London

Technical Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the London region.

Technical Support Hourly Rate Trend in London

Technical Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the London region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +11 15 £310 +72.22% 16
Greenford - 7 - -
Croydon -8 1 £120 -
Hayes - 1 £200 -
Twickenham - 1 - -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT contractor jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 55 (55.00%) Windows
2 30 (30.00%) ITIL
3 29 (29.00%) Linux
4 26 (26.00%) Finance
5 25 (25.00%) UNIX
6 24 (24.00%) SQL
6 24 (24.00%) Windows 7
7 23 (23.00%) Active Directory
8 21 (21.00%) TCP/IP
8 21 (21.00%) Microsoft
9 19 (19.00%) VMware
10 17 (17.00%) HTTP
10 17 (17.00%) IBM
11 16 (16.00%) Java
12 15 (15.00%) IIS
12 15 (15.00%) DNS
13 14 (14.00%) WebSphere
14 13 (13.00%) MS Exchange
14 13 (13.00%) Oracle
14 13 (13.00%) Solaris
14 13 (13.00%) Tomcat
14 13 (13.00%) WebSphere Application Server
14 13 (13.00%) Citrix
15 12 (12.00%) Front Office
15 12 (12.00%) Windows Server 2008
16 11 (11.00%) IBM HTTP Server
16 11 (11.00%) DB2
16 11 (11.00%) AIX
16 11 (11.00%) E-Commerce
17 10 (10.00%) Service Management

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT contractor jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (15.00%) IIS
2 14 (14.00%) WebSphere
3 13 (13.00%) MS Exchange
3 13 (13.00%) Tomcat
3 13 (13.00%) WebSphere Application Server
4 11 (11.00%) IBM HTTP Server
5 6 (6.00%) Blackberry Enterprise Server
6 5 (5.00%) Exchange Server 2010
7 4 (4.00%) Exchange Server 2007
8 3 (3.00%) Exchange Server 2003
8 3 (3.00%) WorkSite
8 3 (3.00%) SharePoint
8 3 (3.00%) Lync
9 2 (2.00%) Apache
9 2 (2.00%) SharePoint 2010
10 1 (1.00%) Exchange Server 2000
10 1 (1.00%) NetWeaver
10 1 (1.00%) BizTalk Server
10 1 (1.00%) IBM Notes
10 1 (1.00%) Lotus Domino
Applications
1 7 (7.00%) MS Office
2 4 (4.00%) MS Excel
3 2 (2.00%) Spreadsheet
Business Applications
1 2 (2.00%) BusinessWorks
2 1 (1.00%) Bloomberg TOMS
2 1 (1.00%) Remedy ITSM
2 1 (1.00%) ResourceLink
2 1 (1.00%) SAP ERP
2 1 (1.00%) Agresso
Cloud Services
1 3 (3.00%) Mimecast
2 2 (2.00%) Office 365
3 1 (1.00%) IaaS
3 1 (1.00%) Google Apps
Communications & Networking
1 21 (21.00%) TCP/IP
2 17 (17.00%) HTTP
3 15 (15.00%) DNS
4 8 (8.00%) LAN
4 8 (8.00%) WAN
5 6 (6.00%) DHCP
5 6 (6.00%) Firewall
6 4 (4.00%) VPN
6 4 (4.00%) VoIP
6 4 (4.00%) Wireless
6 4 (4.00%) IP Telephony
7 3 (3.00%) Wi-Fi
7 3 (3.00%) TACACS
7 3 (3.00%) SAN
7 3 (3.00%) DMZ
7 3 (3.00%) SNMP
7 3 (3.00%) LDAP
8 2 (2.00%) PABX
8 2 (2.00%) Kerberos
8 2 (2.00%) SSL
Database & Business Intelligence
1 11 (11.00%) DB2
2 7 (7.00%) SQL Server
3 3 (3.00%) Relational Database
4 2 (2.00%) IDOL
5 1 (1.00%) SQL Server Reporting Services
5 1 (1.00%) SQL Server 2005
5 1 (1.00%) SQL Server Integration Services
5 1 (1.00%) SQL Server 2008
5 1 (1.00%) SAP BW
5 1 (1.00%) RDBMS
5 1 (1.00%) MySQL
5 1 (1.00%) MongoDB
5 1 (1.00%) NoSQL
5 1 (1.00%) SAP HANA
Development Applications
1 5 (5.00%) Ant
2 1 (1.00%) Introscope
General
1 26 (26.00%) Finance
2 12 (12.00%) Front Office
3 6 (6.00%) Banking
4 5 (5.00%) Investment Banking
5 4 (4.00%) Financial Institution
5 4 (4.00%) Law
5 4 (4.00%) Legal
6 3 (3.00%) Telecoms
7 2 (2.00%) Retail
8 1 (1.00%) Marketing
8 1 (1.00%) Mandarin Language
8 1 (1.00%) Japanese Language
8 1 (1.00%) Norwegian Language
8 1 (1.00%) Spanish Language
Libraries, Frameworks & Software Standards
1 10 (10.00%) FIX Protocol
2 9 (9.00%) Middleware
3 3 (3.00%) .NET
3 3 (3.00%) HTML
4 2 (2.00%) XML
4 2 (2.00%) SAML
4 2 (2.00%) JSON
4 2 (2.00%) RESTful
5 1 (1.00%) Java EE
5 1 (1.00%) TIBCO EMS
5 1 (1.00%) SAP Basis
5 1 (1.00%) OpenID
5 1 (1.00%) OAuth
5 1 (1.00%) Software Packaging
5 1 (1.00%) WCF
5 1 (1.00%) MAPI
5 1 (1.00%) ASP.NET
5 1 (1.00%) CSS
5 1 (1.00%) Web Services
5 1 (1.00%) OAuth2
Miscellaneous
1 10 (10.00%) Blackberry
2 8 (8.00%) Computer Science
3 7 (7.00%) Analytical Skills
4 6 (6.00%) Clustering
5 5 (5.00%) Management Information System
6 3 (3.00%) Fixed Income
6 3 (3.00%) Mobile App
7 1 (1.00%) PKI
7 1 (1.00%) Derivative
7 1 (1.00%) Handset
7 1 (1.00%) iPad
7 1 (1.00%) Hedge funds
7 1 (1.00%) iPhone
7 1 (1.00%) Fat Client
7 1 (1.00%) Credit Risk
7 1 (1.00%) Market Risk
7 1 (1.00%) Video Conferencing
7 1 (1.00%) Thin Client
7 1 (1.00%) Client/Server
7 1 (1.00%) BYOD
Operating Systems
1 55 (55.00%) Windows
2 29 (29.00%) Linux
3 25 (25.00%) UNIX
4 24 (24.00%) Windows 7
5 13 (13.00%) Solaris
6 12 (12.00%) Windows Server 2008
7 11 (11.00%) AIX
8 9 (9.00%) Windows Server 2012
9 7 (7.00%) Apple iOS
10 6 (6.00%) Windows XP
10 6 (6.00%) Android
11 5 (5.00%) Windows Server 2003
11 5 (5.00%) Windows 8
12 4 (4.00%) Mac OS X
13 1 (1.00%) Mac OS
13 1 (1.00%) CentOS
13 1 (1.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 30 (30.00%) ITIL
2 11 (11.00%) E-Commerce
3 10 (10.00%) Service Management
4 9 (9.00%) Root Cause Analysis
5 6 (6.00%) Stakeholder Management
6 5 (5.00%) Migration
7 4 (4.00%) Project Management
7 4 (4.00%) Load Balancing
8 3 (3.00%) Incident Management
8 3 (3.00%) Change Management
8 3 (3.00%) Network Management
9 2 (2.00%) Mobile Application Development
9 2 (2.00%) ITIL V3
9 2 (2.00%) Android Development
9 2 (2.00%) iOS Development
9 2 (2.00%) CRM
9 2 (2.00%) Disaster Recovery
9 2 (2.00%) Service Delivery
9 2 (2.00%) Configuration Management
9 2 (2.00%) Identity Management
Programming Languages
1 24 (24.00%) SQL
2 16 (16.00%) Java
3 7 (7.00%) Python
4 5 (5.00%) Jython
5 4 (4.00%) Shell Script
5 4 (4.00%) PowerShell
6 3 (3.00%) JavaScript
6 3 (3.00%) Perl
6 3 (3.00%) VBScript
6 3 (3.00%) C#
7 1 (1.00%) Ruby
7 1 (1.00%) ABAP
7 1 (1.00%) PHP
Qualifications
1 9 (9.00%) Degree
2 5 (5.00%) Security Cleared
3 4 (4.00%) Microsoft Certification
4 3 (3.00%) SC Cleared
5 2 (2.00%) MCSE
5 2 (2.00%) MCP
5 2 (2.00%) VMware Certified Professional (VCP)
6 1 (1.00%) MCDST
6 1 (1.00%) MCITP
6 1 (1.00%) DV Cleared
6 1 (1.00%) VCP5
Quality Assurance & Compliance
1 2 (2.00%) SLA
1 2 (2.00%) QA
System Software
1 23 (23.00%) Active Directory
2 8 (8.00%) VMware Infrastructure
3 3 (3.00%) VMware ESX
3 3 (3.00%) Terminal Services
4 2 (2.00%) Microsoft Virtual Server
4 2 (2.00%) Citrix Presentation Server
4 2 (2.00%) Hyper-V
4 2 (2.00%) XenApp
5 1 (1.00%) DFS Replication
5 1 (1.00%) vSphere
5 1 (1.00%) VirtualBox
Systems Management
1 5 (5.00%) Backup Exec
2 4 (4.00%) SCCM
3 3 (3.00%) NetBackup
3 3 (3.00%) Netcool
3 3 (3.00%) Cisco Prime
4 2 (2.00%) ARCserve
4 2 (2.00%) ZENworks
4 2 (2.00%) WSUS
5 1 (1.00%) Puppet
5 1 (1.00%) SolarWinds Orion
5 1 (1.00%) CA Wily
5 1 (1.00%) WhatsUp Gold
5 1 (1.00%) ZABBIX
5 1 (1.00%) SCOM
5 1 (1.00%) Norton AntiVirus
5 1 (1.00%) Control-M
5 1 (1.00%) Tivoli
5 1 (1.00%) Opscode Chef
5 1 (1.00%) Casper Suite
Vendors
1 21 (21.00%) Microsoft
2 19 (19.00%) VMware
3 17 (17.00%) IBM
4 13 (13.00%) Oracle
4 13 (13.00%) Citrix
5 9 (9.00%) Cisco
6 6 (6.00%) HP
7 5 (5.00%) AppSense
7 5 (5.00%) McAfee
7 5 (5.00%) Fidessa
8 4 (4.00%) Apple
8 4 (4.00%) Symantec
9 3 (3.00%) TIBCO
9 3 (3.00%) EMC
9 3 (3.00%) CheckPoint
9 3 (3.00%) F5
10 2 (2.00%) MobileIron
10 2 (2.00%) SAP
10 2 (2.00%) Salesforce.com
10 2 (2.00%) BMC
City, London
Senitor Associates
Rate: £200 - £240 per day
Posted: 6 days ago
West London
Oscar Associates (UK) Ltd
Rate: £13 - £15 per hour
Posted: 6 days ago
City of London
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Posted: 27 days ago