The statistics below represent IT contracts advertised across the London region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 380 369 365
Rank change year-on-year
-11 -4
Contract jobs requiring a Technical Support 64 51 69
As % of all contract IT jobs located in London 0.28% 0.23% 0.29%
As % of the Job Titles category 0.30% 0.24% 0.31%
Number of daily rates quoted 43 19 34
Median daily rate £250 £320 £313
Median daily rate % change year-on-year
-21.87% +2.40%
90% offered a daily rate of more than £131 £158 £180
10% offered a daily rate of more than £473 £537 £400
UK excluding London median daily rate £253 £250 £250
% change year-on-year
+1.00% -
Number of hourly rates quoted 6 6 11
Median hourly rate £29.00 £19.25 £17.50
Median hourly rate % change year-on-year
+50.64% +10.00%
90% offered a hourly rate of more than £19.32 £13.50 £16.00
10% offered a hourly rate of more than £31.49 £106.25 £31.50
UK excluding London median hourly rate £16.88 £14.25 £16.75
% change year-on-year
+18.42% -14.92%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21639 21166 22460
As % of all contract IT jobs located in London 94.73% 94.78% 94.76%
Number of daily rates quoted 15693 14534 15669
Median daily rate £463 £446 £425
Median daily rate % change year-on-year
+3.73% +4.90%
90% offered a daily rate of more than £300 £275 £264
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 247 382 406
Median hourly rate £17.50 £19.72 £17.50
Median hourly rate % change year-on-year
-11.23% +12.65%
90% offered a hourly rate of more than £12.00 £12.50 £12.10
10% offered a hourly rate of more than £40.00 £55.00 £38.38
UK excluding London median hourly rate £18.28 £17.00 £17.00
% change year-on-year
+7.50% -

Technical Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in London

Technical Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the London region.

Technical Support Daily Rate Trend in London

Technical Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 3 May 2016.

Technical Support Daily Rate Histogram in London

Technical Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the London region.

Technical Support Hourly Rate Trend in London

Technical Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 3 May 2016.

Technical Support Hourly Rate Histogram in London

Technical Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the London region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +26 8 £300 -27.71%
Croydon -10 4 £475 +295.83%
Canary Wharf - 2 - -
Enfield - 1 £160 -
Docklands, London - 1 - -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 3 May 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Technical Support in the job title.

1 80 (65.04%) Windows
2 43 (34.96%) Microsoft
3 35 (28.46%) Active Directory
3 35 (28.46%) Linux
4 34 (27.64%) Windows Server
5 25 (20.33%) SQL
6 23 (18.70%) Oracle
7 21 (17.07%) Windows Server 2012
8 20 (16.26%) Finance
9 19 (15.45%) MS Office
9 19 (15.45%) Windows 7
10 18 (14.63%) ITIL
11 17 (13.82%) SQL Server
12 15 (12.20%) MS Excel
13 14 (11.38%) Java
13 14 (11.38%) Cisco
13 14 (11.38%) Red Hat
13 14 (11.38%) Red Hat Enterprise Linux
14 13 (10.57%) Security Cleared
14 13 (10.57%) PowerShell
14 13 (10.57%) TCP/IP
14 13 (10.57%) MS Exchange
14 13 (10.57%) C#
15 12 (9.76%) LDAP
15 12 (9.76%) Microsoft Certification
15 12 (9.76%) Internet
15 12 (9.76%) Office 365
16 11 (8.94%) DNS
16 11 (8.94%) HTML
16 11 (8.94%) .NET

Technical Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (10.57%) MS Exchange
2 7 (5.69%) Blackberry Enterprise Server
3 6 (4.88%) SAS
3 6 (4.88%) SharePoint
4 5 (4.07%) Apache
4 5 (4.07%) ArcGIS
5 4 (3.25%) Exchange Server 2010
6 3 (2.44%) Exchange Server 2007
7 2 (1.63%) Exchange Server 2013
7 2 (1.63%) IBM Notes
7 2 (1.63%) IIS
8 1 (0.81%) CMS
8 1 (0.81%) Confluence
8 1 (0.81%) Exchange Server 2003
8 1 (0.81%) SharePoint 2010
8 1 (0.81%) SharePoint Server
8 1 (0.81%) Skype for Business
8 1 (0.81%) Umbraco
Applications
1 19 (15.45%) MS Office
2 15 (12.20%) MS Excel
3 5 (4.07%) SPSS
4 2 (1.63%) MS PowerPoint
Business Applications
1 1 (0.81%) Hi Portfolio
1 1 (0.81%) Summit
Cloud Services
1 12 (9.76%) Office 365
2 7 (5.69%) Microsoft Azure
3 2 (1.63%) OneDrive
3 2 (1.63%) Yammer
4 1 (0.81%) AdSense
4 1 (0.81%) Amazon AWS
4 1 (0.81%) Amazon S3
4 1 (0.81%) IaaS
4 1 (0.81%) PaaS
4 1 (0.81%) Veeva
Communications & Networking
1 13 (10.57%) TCP/IP
2 12 (9.76%) Internet
2 12 (9.76%) LDAP
3 11 (8.94%) DNS
4 8 (6.50%) VPN
4 8 (6.50%) Wireless
5 7 (5.69%) SSH
6 5 (4.07%) Firewall
6 5 (4.07%) Remote Desktop
7 4 (3.25%) DHCP
8 3 (2.44%) IP Telephony
8 3 (2.44%) SAN
8 3 (2.44%) WAN
9 2 (1.63%) ADSL
9 2 (1.63%) Cisco IPT
9 2 (1.63%) FTP
9 2 (1.63%) Intranet
9 2 (1.63%) LAN
9 2 (1.63%) VLAN
9 2 (1.63%) VoIP
Database & Business Intelligence
1 17 (13.82%) SQL Server
2 6 (4.88%) Hadoop
2 6 (4.88%) Relational Database
3 5 (4.07%) Big Data
3 5 (4.07%) GIS
3 5 (4.07%) SAS Enterprise Guide
4 2 (1.63%) SQL Server 2008
5 1 (0.81%) BusinessObjects
5 1 (0.81%) Data Mart
5 1 (0.81%) Data Warehouse
5 1 (0.81%) OLAP
5 1 (0.81%) Oracle Database
5 1 (0.81%) QlikView
5 1 (0.81%) SQL Server 2016
Development Applications
1 4 (3.25%) Jenkins
General
1 20 (16.26%) Finance
2 9 (7.32%) Billing
3 5 (4.07%) Law
3 5 (4.07%) Legal
3 5 (4.07%) Retail
4 4 (3.25%) Banking
4 4 (3.25%) Telecoms
5 2 (1.63%) Investment Banking
6 1 (0.81%) Advertising
6 1 (0.81%) Back Office
6 1 (0.81%) Financial Institution
6 1 (0.81%) Local Government
6 1 (0.81%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 11 (8.94%) .NET
1 11 (8.94%) HTML
2 7 (5.69%) CSS
3 6 (4.88%) HTML5
3 6 (4.88%) SAML
4 5 (4.07%) jQuery
5 4 (3.25%) XML
6 3 (2.44%) JSON
6 3 (2.44%) Regular Expression
7 1 (0.81%) Murex MxML
7 1 (0.81%) OAuth
7 1 (0.81%) OAuth2
7 1 (0.81%) OpenID
7 1 (0.81%) RESTful
7 1 (0.81%) XMPP
Miscellaneous
1 11 (8.94%) Computer Science
2 10 (8.13%) Blackberry
2 10 (8.13%) Enterprise Software
3 5 (4.07%) Mathematics
4 4 (3.25%) Video Conferencing
5 3 (2.44%) Analytical Skills
5 3 (2.44%) Mobile App
6 2 (1.63%) Data Centre
6 2 (1.63%) EPoS
7 1 (0.81%) BBC
7 1 (0.81%) Client/Server
7 1 (0.81%) Derivative
7 1 (0.81%) FMCG
7 1 (0.81%) Foreign Exchange (FX)
7 1 (0.81%) iPhone
7 1 (0.81%) Management Information System
7 1 (0.81%) Replication
7 1 (0.81%) RSA SecurID
7 1 (0.81%) Smartphone
7 1 (0.81%) Wiki
Operating Systems
1 80 (65.04%) Windows
2 35 (28.46%) Linux
3 34 (27.64%) Windows Server
4 21 (17.07%) Windows Server 2012
5 19 (15.45%) Windows 7
6 14 (11.38%) Red Hat Enterprise Linux
7 8 (6.50%) Mac OS X
7 8 (6.50%) Unix
8 7 (5.69%) AIX
8 7 (5.69%) Windows 8
9 6 (4.88%) Android
9 6 (4.88%) HPUX
9 6 (4.88%) Solaris
9 6 (4.88%) Windows XP
10 5 (4.07%) CentOS
10 5 (4.07%) Windows 10
10 5 (4.07%) Windows Server 2008
11 4 (3.25%) Apple iOS
12 3 (2.44%) Windows Vista
13 2 (1.63%) Windows Server 2003
Processes & Methodologies
1 18 (14.63%) ITIL
2 11 (8.94%) Time Management
3 9 (7.32%) Service Management
4 8 (6.50%) Information Security
5 7 (5.69%) Migration
6 6 (4.88%) Analytics
6 6 (4.88%) Business Continuity
6 6 (4.88%) Change Management
7 5 (4.07%) Agile Software Development
7 5 (4.07%) Business Continuity Management
7 5 (4.07%) Business Intelligence
7 5 (4.07%) Data Analysis
7 5 (4.07%) DevOps
8 4 (3.25%) Identity Access Management
8 4 (3.25%) Identity Management
8 4 (3.25%) Root Cause Analysis
8 4 (3.25%) Stakeholder Management
9 3 (2.44%) Continuous Improvement
9 3 (2.44%) ITIL V3
9 3 (2.44%) Problem Management
Programming Languages
1 25 (20.33%) SQL
2 14 (11.38%) Java
3 13 (10.57%) C#
3 13 (10.57%) PowerShell
4 8 (6.50%) Python
5 7 (5.69%) JavaScript
6 4 (3.25%) Shell Script
7 3 (2.44%) C++
7 3 (2.44%) Perl
8 1 (0.81%) PHP
8 1 (0.81%) RPG IV
8 1 (0.81%) VBA
Qualifications
1 13 (10.57%) Security Cleared
2 12 (9.76%) Microsoft Certification
3 11 (8.94%) SC Cleared
4 10 (8.13%) Degree
5 8 (6.50%) MCSE
6 6 (4.88%) CCNA
6 6 (4.88%) Cisco Certification
7 5 (4.07%) CISSP
7 5 (4.07%) MCSA
7 5 (4.07%) SAS Certification
8 4 (3.25%) ITIL Certification
9 3 (2.44%) MCITP
9 3 (2.44%) MCTS
10 1 (0.81%) A+ Certification
10 1 (0.81%) CTC Cleared
10 1 (0.81%) DV Cleared
10 1 (0.81%) ITIL Foundation Certificate
10 1 (0.81%) Network+ Certification
Quality Assurance & Compliance
1 11 (8.94%) QA
2 5 (4.07%) SLA
3 2 (1.63%) Disclosure Scotland
System Software
1 35 (28.46%) Active Directory
2 7 (5.69%) VMware Infrastructure
3 4 (3.25%) vSphere
4 2 (1.63%) Hyper-V
4 2 (1.63%) Microsoft App-V
4 2 (1.63%) XenDesktop
5 1 (0.81%) Firmware
5 1 (0.81%) Microsoft Virtual Server
5 1 (0.81%) Samba
5 1 (0.81%) VMware ESXi
5 1 (0.81%) XenApp
5 1 (0.81%) XenServer
Systems Management
1 7 (5.69%) SCCM
2 5 (4.07%) Puppet
3 4 (3.25%) ZABBIX
4 3 (2.44%) Backup Exec
5 1 (0.81%) HP SIM
5 1 (0.81%) Nagios
5 1 (0.81%) NetVault Backup
5 1 (0.81%) Opsview
5 1 (0.81%) SCOM
5 1 (0.81%) Tivoli Storage Manager
5 1 (0.81%) WSUS
Vendors
1 43 (34.96%) Microsoft
2 23 (18.70%) Oracle
3 14 (11.38%) Cisco
3 14 (11.38%) Red Hat
4 10 (8.13%) Citrix
5 9 (7.32%) HP
6 8 (6.50%) VMware
7 7 (5.69%) Apple
8 6 (4.88%) IBM
8 6 (4.88%) Splunk
8 6 (4.88%) Symantec
9 5 (4.07%) Mapinfo
9 5 (4.07%) ServiceNow
10 4 (3.25%) iManage
11 3 (2.44%) Dell
11 3 (2.44%) LANDesk
11 3 (2.44%) Salesforce.com
12 2 (1.63%) Avaya
12 2 (1.63%) Google
12 2 (1.63%) Hummingbird
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 3 hours ago