The statistics below represent IT contracts advertised across the London region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Technical Support
Rank 384 385 365
Rank change year-on-year
+1 -20
Contract jobs requiring a Technical Support 46 61 72
As % of all contract IT jobs located in London 0.20% 0.26% 0.29%
As % of the Job Titles category 0.21% 0.28% 0.31%
Number of daily rates quoted 34 43 38
Median daily rate £250 £290 £235
Median daily rate % change year-on-year
-13.79% +23.40%
90% offered a daily rate of more than £194 £165 £120
10% offered a daily rate of more than £425 £443 £465
UK excluding London median daily rate £300 £275 £228
% change year-on-year
+9.09% +20.87%
Number of hourly rates quoted 3 6 14
Median hourly rate £21.45 £27.00 £14.27
Median hourly rate % change year-on-year
-20.57% +89.20%
90% offered a hourly rate of more than £15.35 £21.00 £11.80
10% offered a hourly rate of more than £31.47 £82.00 £20.70
UK excluding London median hourly rate £15.24 £17.00 £16.50
% change year-on-year
-10.35% +3.03%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21623 22132 23409
As % of all contract IT jobs located in London 94.76% 95.03% 94.85%
Number of daily rates quoted 15359 15628 16259
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £625 £615 £600
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 281 346 449
Median hourly rate £17.50 £17.50 £17.25
Median hourly rate % change year-on-year
- +1.44%
90% offered a hourly rate of more than £11.50 £12.00 £11.50
10% offered a hourly rate of more than £50.00 £42.50 £38.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Technical Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in London

Technical Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the London region.

Technical Support Daily Rate Trend in London

Technical Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 30 September 2016.

Technical Support Daily Rate Histogram in London

Technical Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the London region.

Technical Support Hourly Rate Trend in London

Technical Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 30 September 2016.

Technical Support Hourly Rate Histogram in London

Technical Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the London region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +13 6 £425 +17.24% 5
Docklands, London +10 1 - -
Brentford - 1 - -
Chessington - 1 £188 -
Uxbridge - 1 - -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 30 September 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Technical Support in the job title.

1 41 (44.09%) Windows
2 25 (26.88%) Active Directory
3 24 (25.81%) ITIL
4 21 (22.58%) Degree
5 20 (21.51%) Microsoft
6 19 (20.43%) HTML
7 18 (19.35%) Finance
8 17 (18.28%) Windows 7
9 16 (17.20%) CMS
9 16 (17.20%) MS Office
9 16 (17.20%) CSS
10 14 (15.05%) MS Excel
10 14 (15.05%) Internet
10 14 (15.05%) WordPress
11 13 (13.98%) Drupal
12 12 (12.90%) Content Management
12 12 (12.90%) Python
13 11 (11.83%) Unix
13 11 (11.83%) SQL
13 11 (11.83%) Analytical Skills
14 10 (10.75%) ITIL V3
14 10 (10.75%) Windows Server
14 10 (10.75%) Java
14 10 (10.75%) Linux
14 10 (10.75%) VMware
14 10 (10.75%) Problem Management
15 9 (9.68%) Perl
15 9 (9.68%) SQL Server
15 9 (9.68%) Cisco
15 9 (9.68%) TCP/IP

Technical Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (17.20%) CMS
2 14 (15.05%) WordPress
3 13 (13.98%) Drupal
4 6 (6.45%) Blackberry Enterprise Server
4 6 (6.45%) MS Exchange
5 5 (5.38%) SharePoint
6 4 (4.30%) SharePoint 2013
7 3 (3.23%) Exchange Server 2010
8 2 (2.15%) Exchange Server 2007
8 2 (2.15%) Exchange Server 2013
8 2 (2.15%) IIS
8 2 (2.15%) Skype for Business
9 1 (1.08%) Apache
9 1 (1.08%) CloudStack
9 1 (1.08%) IBM Domino
9 1 (1.08%) IBM Notes
9 1 (1.08%) SAS
9 1 (1.08%) Umbraco
9 1 (1.08%) WebLogic
9 1 (1.08%) WebLogic Portal
Applications
1 16 (17.20%) MS Office
2 14 (15.05%) MS Excel
3 2 (2.15%) Spreadsheet
4 1 (1.08%) Adobe Illustrator
4 1 (1.08%) InDesign
4 1 (1.08%) Photoshop
Business Applications
1 1 (1.08%) Eagle PACE
1 1 (1.08%) LatentZero
1 1 (1.08%) Markit EDM
1 1 (1.08%) Oracle Applications
1 1 (1.08%) Oracle EBS
1 1 (1.08%) Oracle EBS R12
1 1 (1.08%) Oracle Procure-to-Pay
1 1 (1.08%) Sage X3
1 1 (1.08%) SAP R/3
1 1 (1.08%) thinkFolio
Cloud Services
1 8 (8.60%) Office 365
2 4 (4.30%) Amazon AWS
3 2 (2.15%) AdSense
3 2 (2.15%) SaaS
4 1 (1.08%) Adobe Creative Cloud
4 1 (1.08%) Microsoft Azure
4 1 (1.08%) Veeva
Communications & Networking
1 14 (15.05%) Internet
2 9 (9.68%) TCP/IP
3 8 (8.60%) LDAP
4 7 (7.53%) HTTP
4 7 (7.53%) Wireless
5 5 (5.38%) Intranet
6 4 (4.30%) Firewall
7 3 (3.23%) DHCP
7 3 (3.23%) DNS
7 3 (3.23%) SSL
7 3 (3.23%) VPN
8 2 (2.15%) LAN
8 2 (2.15%) MPLS
8 2 (2.15%) Skype
8 2 (2.15%) SMTP
8 2 (2.15%) VoIP
8 2 (2.15%) WAN
9 1 (1.08%) IMAP
9 1 (1.08%) IP Telephony
9 1 (1.08%) IPsec
Database & Business Intelligence
1 9 (9.68%) SQL Server
2 8 (8.60%) Relational Database
3 3 (3.23%) SQL Server 2008
4 1 (1.08%) Hadoop
4 1 (1.08%) Informix
4 1 (1.08%) Oracle BI Publisher
4 1 (1.08%) Oracle Database
4 1 (1.08%) Oracle Reports
4 1 (1.08%) QlikView
4 1 (1.08%) RDBMS
4 1 (1.08%) SAS Visual Analytics
4 1 (1.08%) SQL Server 2012
4 1 (1.08%) SQL Server 2014
4 1 (1.08%) SQL Server Integration Services
4 1 (1.08%) SQL Server Reporting Services
4 1 (1.08%) SQLPlus
Development Applications
1 1 (1.08%) JBuilder
1 1 (1.08%) JDeveloper
1 1 (1.08%) Oracle Forms
General
1 18 (19.35%) Finance
2 7 (7.53%) Banking
3 6 (6.45%) French Language
3 6 (6.45%) German Language
3 6 (6.45%) Italian Language
4 5 (5.38%) Legal
5 4 (4.30%) Law
5 4 (4.30%) Retail
6 3 (3.23%) Billing
6 3 (3.23%) Polish Language
7 2 (2.15%) Advertising
7 2 (2.15%) Back Office
7 2 (2.15%) Investment Banking
7 2 (2.15%) Turkish Language
8 1 (1.08%) Dutch Language
8 1 (1.08%) Marketing
8 1 (1.08%) Publishing
Libraries, Frameworks & Software Standards
1 19 (20.43%) HTML
2 16 (17.20%) CSS
3 7 (7.53%) Regular Expression
4 5 (5.38%) .NET
5 4 (4.30%) REST
6 3 (3.23%) XML
7 2 (2.15%) OAuth
7 2 (2.15%) OpenID
7 2 (2.15%) Web Services
8 1 (1.08%) 802.1X
8 1 (1.08%) HTML5
8 1 (1.08%) OAuth2
8 1 (1.08%) RESTful
8 1 (1.08%) SAML
8 1 (1.08%) SOAP
8 1 (1.08%) Struts
8 1 (1.08%) WebSphere MQ
Miscellaneous
1 11 (11.83%) Analytical Skills
2 8 (8.60%) Blackberry
3 4 (4.30%) Computer Science
4 3 (3.23%) Data Centre
4 3 (3.23%) Enterprise Software
5 2 (2.15%) CMDB
5 2 (2.15%) Fat Client
5 2 (2.15%) Fintech
5 2 (2.15%) iPad
5 2 (2.15%) Management Information System
5 2 (2.15%) Mobile App
5 2 (2.15%) Thin Client
5 2 (2.15%) Video Conferencing
5 2 (2.15%) Virtual Team
6 1 (1.08%) BBC
6 1 (1.08%) Clustering
6 1 (1.08%) FMCG
6 1 (1.08%) Mainframe
6 1 (1.08%) Mathematics
6 1 (1.08%) PACS
Operating Systems
1 41 (44.09%) Windows
2 17 (18.28%) Windows 7
3 11 (11.83%) Unix
4 10 (10.75%) Linux
4 10 (10.75%) Windows Server
5 7 (7.53%) Mac OS
5 7 (7.53%) Windows Server 2012
6 6 (6.45%) Android
6 6 (6.45%) Mac OS X
6 6 (6.45%) Windows 10
7 5 (5.38%) Windows 8
7 5 (5.38%) Windows Server 2008
8 2 (2.15%) Apple iOS
9 1 (1.08%) Mac OS X Server
9 1 (1.08%) Solaris
9 1 (1.08%) Windows Server 2003
9 1 (1.08%) Windows XP
Processes & Methodologies
1 24 (25.81%) ITIL
2 12 (12.90%) Content Management
3 10 (10.75%) ITIL V3
3 10 (10.75%) Problem Management
4 8 (8.60%) Change Management
4 8 (8.60%) Service Management
5 7 (7.53%) Information Security
5 7 (7.53%) Knowledge Management
6 6 (6.45%) Incident Management
6 6 (6.45%) Migration
6 6 (6.45%) Workflow
7 5 (5.38%) Root Cause Analysis
8 4 (4.30%) Coaching
8 4 (4.30%) Infrastructure Management
8 4 (4.30%) ITIL V2
8 4 (4.30%) Mentoring
9 3 (3.23%) DevOps
9 3 (3.23%) Line Management
9 3 (3.23%) Stakeholder Management
9 3 (3.23%) Web Development
Programming Languages
1 12 (12.90%) Python
2 11 (11.83%) SQL
3 10 (10.75%) Java
4 9 (9.68%) Perl
5 7 (7.53%) PowerShell
5 7 (7.53%) Shell Script
6 4 (4.30%) C#
7 3 (3.23%) JavaScript
8 2 (2.15%) VBA
9 1 (1.08%) ABAP
9 1 (1.08%) C
9 1 (1.08%) C++
9 1 (1.08%) PHP
9 1 (1.08%) PL/SQL
9 1 (1.08%) RPG IV
9 1 (1.08%) T-SQL
9 1 (1.08%) VB
Qualifications
1 21 (22.58%) Degree
2 9 (9.68%) Microsoft Certification
3 5 (5.38%) ITIL Certification
3 5 (5.38%) MCSE
4 4 (4.30%) CCA
4 4 (4.30%) Citrix Certification
5 2 (2.15%) A+ Certification
5 2 (2.15%) Network+ Certification
6 1 (1.08%) CCNA
6 1 (1.08%) CCNP
6 1 (1.08%) Cisco Certification
6 1 (1.08%) DV Cleared
6 1 (1.08%) MCSA
6 1 (1.08%) Security Cleared
Quality Assurance & Compliance
1 8 (8.60%) QA
2 7 (7.53%) SLA
3 1 (1.08%) Sarbanes-Oxley
System Software
1 25 (26.88%) Active Directory
2 7 (7.53%) VMware Infrastructure
3 6 (6.45%) Virtual Desktop
4 5 (5.38%) vSphere
5 4 (4.30%) Hyper-V
6 1 (1.08%) DFS Replication
6 1 (1.08%) Microsoft App-V
6 1 (1.08%) UAG
6 1 (1.08%) Virtual Servers
Systems Management
1 4 (4.30%) SCCM
2 2 (2.15%) SCOM
3 1 (1.08%) Microsoft Clustering
3 1 (1.08%) Microsoft Data Protection Manager
Vendors
1 20 (21.51%) Microsoft
2 10 (10.75%) VMware
3 9 (9.68%) Cisco
4 8 (8.60%) Oracle
5 5 (5.38%) Citrix
5 5 (5.38%) LANDesk
5 5 (5.38%) Splunk
6 4 (4.30%) HP
7 3 (3.23%) IBM
8 2 (2.15%) Apple
8 2 (2.15%) Bloomberg
8 2 (2.15%) DoubleClick
8 2 (2.15%) Google
8 2 (2.15%) Kaspersky
8 2 (2.15%) Remedy
8 2 (2.15%) SAP
9 1 (1.08%) CheckPoint
9 1 (1.08%) Reuters
9 1 (1.08%) Sage
9 1 (1.08%) Salesforce.com
London
Networkers
Rate: £13.00 - £18.00 per hour
Posted: 1 hour ago
City of London
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Posted: 4 days ago