The statistics below represent IT contracts advertised across the London region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Technical Support
England / London
Rank 376 357 363
Rank change year-on-year
-19 +6
Contract jobs requiring a Technical Support 27 54 43
As % of all contract IT jobs located in London 0.14% 0.26% 0.21%
As % of the Job Titles category 0.15% 0.27% 0.22%
Number of daily rates quoted 20 31 27
Median daily rate £328 £215 £325
Median daily rate % change year-on-year
+52.32% -33.84%
90% offered a daily rate of more than £135 £160 £194
10% offered a daily rate of more than £421 £400 £550
UK excluding London median daily rate £205 £328 £311
% change year-on-year
-37.42% +5.38%
Number of hourly rates quoted 3 9 3
Median hourly rate £13.00 £10.00 £22.50
Median hourly rate % change year-on-year
+30.00% -55.55%
90% offered a hourly rate of more than £12.20 £10.00 £20.50
10% offered a hourly rate of more than £27.80 £26.00 £80.90
UK excluding London median hourly rate £13.25 £12.25 £13.25
% change year-on-year
+8.16% -7.54%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18436 19902 19695
As % of all contract IT jobs located in London 94.92% 95.17% 94.76%
Number of daily rates quoted 13175 13974 14026
Median daily rate £475 £450 £440
Median daily rate % change year-on-year
+5.55% +2.27%
90% offered a daily rate of more than £300 £288 £275
10% offered a daily rate of more than £638 £625 £600
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 247 313 343
Median hourly rate £21.50 £18.00 £17.50
Median hourly rate % change year-on-year
+19.44% +2.85%
90% offered a hourly rate of more than £11.32 £10.75 £12.50
10% offered a hourly rate of more than £50.00 £47.83 £36.60
UK excluding London median hourly rate £17.43 £17.50 £16.00
% change year-on-year
-0.40% +9.37%

Technical Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in London

Technical Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the London region.

Technical Support Daily Rate Trend in London

Technical Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 18 January 2017.

Technical Support Daily Rate Histogram in London

Technical Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the London region.

Technical Support Hourly Rate Trend in London

Technical Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 18 January 2017.

Technical Support Hourly Rate Histogram in London

Technical Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the London region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -17 1 £800 +295.06% 4
Hounslow - 1 - -
Uxbridge - 1 - -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 18 January 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Technical Support in the job title.

1 33 (45.83%) Windows
2 20 (27.78%) Active Directory
3 19 (26.39%) Microsoft
4 16 (22.22%) CMS
4 16 (22.22%) HTML
5 15 (20.83%) CSS
5 15 (20.83%) ITIL
5 15 (20.83%) VMware
5 15 (20.83%) Windows 7
6 14 (19.44%) Problem Management
6 14 (19.44%) WordPress
7 13 (18.06%) Drupal
7 13 (18.06%) Content Management
7 13 (18.06%) MS Office
8 12 (16.67%) Perl
8 12 (16.67%) Unix
8 12 (16.67%) TCP/IP
8 12 (16.67%) Cisco
8 12 (16.67%) Degree
8 12 (16.67%) VMware Infrastructure
9 11 (15.28%) Windows 10
9 11 (15.28%) Blackberry
9 11 (15.28%) Python
9 11 (15.28%) MS Excel
9 11 (15.28%) Linux
10 10 (13.89%) Service Management
10 10 (13.89%) Shell Script
10 10 (13.89%) Wireless
10 10 (13.89%) Finance
10 10 (13.89%) Knowledge Management

Technical Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (22.22%) CMS
2 14 (19.44%) WordPress
3 13 (18.06%) Drupal
4 9 (12.50%) Blackberry Enterprise Server
5 8 (11.11%) MS Exchange
5 8 (11.11%) SharePoint
6 5 (6.94%) SharePoint 2013
7 4 (5.56%) Exchange Server 2013
8 3 (4.17%) Exchange Server 2007
9 2 (2.78%) Exchange Server 2010
9 2 (2.78%) Skype for Business
10 1 (1.39%) CloudStack
10 1 (1.39%) Exchange Server 2003
10 1 (1.39%) IIS
10 1 (1.39%) SharePoint 2010
10 1 (1.39%) Tomcat
10 1 (1.39%) Umbraco
Applications
1 13 (18.06%) MS Office
2 11 (15.28%) MS Excel
3 1 (1.39%) Adobe Illustrator
3 1 (1.39%) InDesign
3 1 (1.39%) InfoPath
3 1 (1.39%) Photoshop
3 1 (1.39%) Spreadsheet
Business Applications
1 1 (1.39%) Infor M3
1 1 (1.39%) Sage X3
Cloud Services
1 4 (5.56%) Amazon AWS
2 3 (4.17%) Office 365
3 2 (2.78%) SaaS
4 1 (1.39%) Adobe Creative Cloud
4 1 (1.39%) Microsoft Azure
Communications & Networking
1 12 (16.67%) TCP/IP
2 10 (13.89%) Wireless
3 4 (5.56%) LDAP
4 3 (4.17%) DHCP
4 3 (4.17%) DNS
4 3 (4.17%) Firewall
4 3 (4.17%) LAN
4 3 (4.17%) VPN
4 3 (4.17%) WAN
5 2 (2.78%) Broadband
5 2 (2.78%) HTTP
5 2 (2.78%) Internet
5 2 (2.78%) Skype
6 1 (1.39%) 3G
6 1 (1.39%) BGP
6 1 (1.39%) Intranet
6 1 (1.39%) iSCSI
6 1 (1.39%) Network Security
6 1 (1.39%) SAN
6 1 (1.39%) VLAN
Database & Business Intelligence
1 4 (5.56%) Relational Database
1 4 (5.56%) SQL Server
2 2 (2.78%) SQL Server 2008
3 1 (1.39%) PostgreSQL
General
1 10 (13.89%) Finance
2 7 (9.72%) Banking
3 3 (4.17%) Legal
4 2 (2.78%) Marketing
5 1 (1.39%) Back Office
5 1 (1.39%) French Language
5 1 (1.39%) Front Office
5 1 (1.39%) German Language
5 1 (1.39%) Investment Banking
5 1 (1.39%) Italian Language
5 1 (1.39%) Local Government
5 1 (1.39%) Polish Language
5 1 (1.39%) Publishing
5 1 (1.39%) Retail
Libraries, Frameworks & Software Standards
1 16 (22.22%) HTML
2 15 (20.83%) CSS
3 10 (13.89%) Regular Expression
4 2 (2.78%) REST
5 1 (1.39%) Web Services
5 1 (1.39%) XML
Miscellaneous
1 11 (15.28%) Blackberry
2 2 (2.78%) Analytical Skills
2 2 (2.78%) Over-the-Top Content
2 2 (2.78%) Video Conferencing
2 2 (2.78%) Video on Demand
3 1 (1.39%) Computer Science
3 1 (1.39%) Derivative
3 1 (1.39%) Driving Licence
3 1 (1.39%) FMCG
3 1 (1.39%) Foreign Exchange (FX)
3 1 (1.39%) iPad
3 1 (1.39%) Social Media
Operating Systems
1 33 (45.83%) Windows
2 15 (20.83%) Windows 7
3 12 (16.67%) Unix
4 11 (15.28%) Linux
4 11 (15.28%) Windows 10
5 10 (13.89%) Mac OS X
6 6 (8.33%) Windows Server
7 4 (5.56%) Mac OS
7 4 (5.56%) Windows Server 2012
8 3 (4.17%) Android
8 3 (4.17%) Windows Server 2008
9 2 (2.78%) Windows 8
Processes & Methodologies
1 15 (20.83%) ITIL
2 14 (19.44%) Problem Management
3 13 (18.06%) Content Management
4 10 (13.89%) Knowledge Management
4 10 (13.89%) Service Management
5 9 (12.50%) Information Security
5 9 (12.50%) Root Cause Analysis
6 7 (9.72%) Change Management
7 6 (8.33%) Coaching
8 5 (6.94%) Incident Management
8 5 (6.94%) Infrastructure Management
8 5 (6.94%) ITIL V3
8 5 (6.94%) Mentoring
8 5 (6.94%) Workflow
9 2 (2.78%) Migration
10 1 (1.39%) Business Analysis
10 1 (1.39%) Penetration Testing
10 1 (1.39%) SEO
10 1 (1.39%) Supplier Management
10 1 (1.39%) Web Design
Programming Languages
1 12 (16.67%) Perl
2 11 (15.28%) Python
3 10 (13.89%) Shell Script
4 6 (8.33%) SQL
5 3 (4.17%) Java
6 2 (2.78%) C#
6 2 (2.78%) JavaScript
6 2 (2.78%) PowerShell
7 1 (1.39%) VBA
Qualifications
1 12 (16.67%) Degree
2 9 (12.50%) ITIL Certification
3 7 (9.72%) Microsoft Certification
4 6 (8.33%) MCSE
5 5 (6.94%) CCA
5 5 (6.94%) Citrix Certification
6 1 (1.39%) CCNA
6 1 (1.39%) CCNP
6 1 (1.39%) Cisco Certification
6 1 (1.39%) MCSA
Quality Assurance & Compliance
1 10 (13.89%) SLA
2 1 (1.39%) QA
System Software
1 20 (27.78%) Active Directory
2 12 (16.67%) VMware Infrastructure
3 10 (13.89%) Virtual Desktop
4 9 (12.50%) vSphere
5 1 (1.39%) Hyper-V
5 1 (1.39%) UAG
5 1 (1.39%) Virtual Servers
Systems Management
1 4 (5.56%) SCCM
2 1 (1.39%) Cisco CUCM
2 1 (1.39%) Norton AntiVirus
Vendors
1 19 (26.39%) Microsoft
2 15 (20.83%) VMware
3 12 (16.67%) Cisco
4 9 (12.50%) LANDesk
5 8 (11.11%) Splunk
6 4 (5.56%) HP
7 3 (4.17%) Citrix
7 3 (4.17%) Oracle
8 2 (2.78%) Kaspersky
8 2 (2.78%) Symantec
9 1 (1.39%) Barracuda Networks
9 1 (1.39%) BroadSoft
9 1 (1.39%) Fortinet
9 1 (1.39%) HEAT Software
9 1 (1.39%) MobileIron
9 1 (1.39%) Palo Alto
9 1 (1.39%) Polycom
9 1 (1.39%) Remedy
9 1 (1.39%) SolarWinds
9 1 (1.39%) Veeam
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 5 days ago