The table below looks at the statistics for the Technical Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Technical Support
Rank 348 338 300
Rank change year-on-year
-10 -38
Contract jobs requiring a Technical Support 51 46 71
As % of all contract IT jobs located in London 0.24% 0.21% 0.36%
As % of the Job Titles category 0.26% 0.23% 0.38%
Number of daily rates quoted 31 19 45
Average daily rate
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of your Daily Rate
Get a Free Illustration
£425 £313 £315
Average daily rate % change year-on-year
+36.00% -0.79%
90% offered a daily rate of more than £200 £150 £169
10% offered a daily rate of more than £585 £450 £440
UK excluding London average daily rate £285 £220 £200
% change year-on-year
+29.54% +10.00%
Number of hourly rates quoted 6 4 13
Average hourly rate £32.00 £17.50 £20.00
Average hourly rate % change year-on-year
+82.85% -12.50%
UK excluding London average hourly rate £14.00 £15.25 £13.62
% change year-on-year
-8.19% +12.00%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19643 20190 18456
As % of all contract IT jobs located in London 92.52% 92.91% 93.24%
Number of daily rates quoted 13788 13644 12573
Average daily rate £446 £425 £425
Average daily rate % change year-on-year
+4.82% -
90% offered a daily rate of more than £275 £270 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 323 387 425
Average hourly rate £18.50 £19.00 £19.22
Average hourly rate % change year-on-year
-2.63% -1.11%
90% offered a hourly rate of more than £12.50 £13.00 £12.45
10% offered a hourly rate of more than £50.00 £44.50 £42.50
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the London region.

Technical Support Daily Rate Trend in London

Technical Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 27 February 2015.

Technical Support Daily Rate Histogram in London

Technical Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the London region.

Technical Support Hourly Rate Trend in London

Technical Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 27 February 2015.

Technical Support Hourly Rate Histogram in London

Technical Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the London region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +26 15 £525 +23.52% 6
Hillingdon - - - -
Wimbledon - - - -
Chiswick - - - -
Brentford - - - -
Bromley - - - -
Carshalton - - - -
Hayes - - - - 1
Ilford - - - -
Teddington - - - -
Twickenham - - - -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 27 February 2015, IT contractor jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 50 (46.73%) Windows
2 33 (30.84%) Microsoft
3 27 (25.23%) UNIX
4 26 (24.30%) Linux
5 24 (22.43%) ITIL
6 23 (21.50%) TCP/IP
6 23 (21.50%) Windows 7
7 21 (19.63%) Finance
8 20 (18.69%) MS Office
8 20 (18.69%) SQL
9 17 (15.89%) Active Directory
10 16 (14.95%) MS Exchange
11 15 (14.02%) Banking
11 15 (14.02%) Degree
12 14 (13.08%) Front Office
12 14 (13.08%) Solaris
12 14 (13.08%) Cisco
12 14 (13.08%) Oracle
12 14 (13.08%) Analytical Skills
13 13 (12.15%) Windows Server 2008
13 13 (12.15%) Blackberry
14 12 (11.21%) Java
14 12 (11.21%) IBM
14 12 (11.21%) Windows XP
14 12 (11.21%) Service Management
14 12 (11.21%) FIX Protocol
15 11 (10.28%) Computer Science
15 11 (10.28%) Investment Banking
15 11 (10.28%) Microsoft Certification
16 10 (9.35%) MS Excel

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 27 February 2015, IT contractor jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (14.95%) MS Exchange
2 9 (8.41%) Exchange Server 2010
3 7 (6.54%) WebSphere
4 6 (5.61%) Exchange Server 2007
4 6 (5.61%) IIS
5 5 (4.67%) Blackberry Enterprise Server
6 4 (3.74%) IBM HTTP Server
6 4 (3.74%) Tomcat
6 4 (3.74%) SharePoint
6 4 (3.74%) WebSphere Application Server
7 3 (2.80%) Exchange Server 2003
8 2 (1.87%) SharePoint 2010
8 2 (1.87%) IBM Notes
8 2 (1.87%) Exchange Server 2013
9 1 (0.93%) Apache
9 1 (0.93%) Exchange Server 2000
9 1 (0.93%) NetWeaver
9 1 (0.93%) Lync
9 1 (0.93%) SharePoint Server
9 1 (0.93%) Node.js
Applications
1 20 (18.69%) MS Office
2 10 (9.35%) MS Excel
3 3 (2.80%) MS PowerPoint
4 2 (1.87%) Spreadsheet
4 2 (1.87%) Adobe Illustrator
4 2 (1.87%) AutoCAD
5 1 (0.93%) S-PLUS
5 1 (0.93%) Final Cut Pro
Business Applications
1 3 (2.80%) Summit
2 2 (1.87%) Agresso
2 2 (1.87%) ION MarketView
3 1 (0.93%) IntelliMatch
3 1 (0.93%) BusinessWorks
3 1 (0.93%) ResourceLink
3 1 (0.93%) Cognos Planning
3 1 (0.93%) SAP ERP
3 1 (0.93%) Remedy ITSM
Cloud Services
1 2 (1.87%) Google Apps
1 2 (1.87%) IaaS
Communications & Networking
1 23 (21.50%) TCP/IP
2 10 (9.35%) HTTP
3 9 (8.41%) LAN
3 9 (8.41%) WAN
3 9 (8.41%) DNS
4 5 (4.67%) Wireless
4 5 (4.67%) DHCP
5 4 (3.74%) VPN
5 4 (3.74%) SAN
5 4 (3.74%) IP Telephony
5 4 (3.74%) VoIP
6 3 (2.80%) TACACS
6 3 (2.80%) Firewall
6 3 (2.80%) SNMP
7 2 (1.87%) Intranet
7 2 (1.87%) Internet
7 2 (1.87%) 3G
7 2 (1.87%) MPLS
7 2 (1.87%) GSM
7 2 (1.87%) SSL
Database & Business Intelligence
1 8 (7.48%) SQL Server
2 4 (3.74%) DB2
3 3 (2.80%) Data Warehouse
3 3 (2.80%) PowerMart
3 3 (2.80%) Relational Database
4 2 (1.87%) SQL Server 2008
5 1 (0.93%) MongoDB
5 1 (0.93%) NoSQL
5 1 (0.93%) SAP HANA
5 1 (0.93%) RDBMS
5 1 (0.93%) SAP BW
5 1 (0.93%) MySQL
5 1 (0.93%) SQL Server 2005
Development Applications
1 3 (2.80%) Visual Studio
2 2 (1.87%) Oracle APEX
3 1 (0.93%) Team Foundation Server
3 1 (0.93%) SQL Server Management Studio (SSMS)
3 1 (0.93%) VSS/SourceSafe
General
1 21 (19.63%) Finance
2 15 (14.02%) Banking
3 14 (13.08%) Front Office
4 11 (10.28%) Investment Banking
5 5 (4.67%) Telecoms
6 4 (3.74%) Financial Institution
7 1 (0.93%) Back Office
7 1 (0.93%) Retail
7 1 (0.93%) Law
7 1 (0.93%) Marketing
7 1 (0.93%) Mandarin Language
7 1 (0.93%) Japanese Language
7 1 (0.93%) Norwegian Language
7 1 (0.93%) Spanish Language
Libraries, Frameworks & Software Standards
1 12 (11.21%) FIX Protocol
2 4 (3.74%) Middleware
2 4 (3.74%) RESTful
3 3 (2.80%) OpenID
3 3 (2.80%) OAuth2
4 2 (1.87%) iOS SDK
4 2 (1.87%) FpML
4 2 (1.87%) HTML
4 2 (1.87%) .NET
4 2 (1.87%) CSS
4 2 (1.87%) Web Services
4 2 (1.87%) XML
4 2 (1.87%) XSLT
4 2 (1.87%) JSON
4 2 (1.87%) Application Packaging
4 2 (1.87%) WebSphere Message Broker
4 2 (1.87%) WebSphere MQ
4 2 (1.87%) OAuth
5 1 (0.93%) jQuery
5 1 (0.93%) Software Packaging
Miscellaneous
1 14 (13.08%) Analytical Skills
2 13 (12.15%) Blackberry
3 11 (10.28%) Computer Science
4 4 (3.74%) Fixed Income
4 4 (3.74%) Clustering
5 3 (2.80%) Equities
5 3 (2.80%) SWIFT
5 3 (2.80%) Mobile App
6 2 (1.87%) Video Conferencing
6 2 (1.87%) iPhone
6 2 (1.87%) PMI
6 2 (1.87%) iPad
6 2 (1.87%) GIS
7 1 (0.93%) Credit Risk
7 1 (0.93%) Market Risk
7 1 (0.93%) Derivative
7 1 (0.93%) Learning Management System
Operating Systems
1 50 (46.73%) Windows
2 27 (25.23%) UNIX
3 26 (24.30%) Linux
4 23 (21.50%) Windows 7
5 14 (13.08%) Solaris
6 13 (12.15%) Windows Server 2008
7 12 (11.21%) Windows XP
8 7 (6.54%) Windows Server 2003
8 7 (6.54%) Apple iOS
8 7 (6.54%) Windows Server 2012
9 6 (5.61%) Android
10 5 (4.67%) Windows 8
10 5 (4.67%) Mac OS X
11 4 (3.74%) AIX
12 3 (2.80%) Mac OS
13 1 (0.93%) Windows 2000 Server
13 1 (0.93%) Windows Vista
Processes & Methodologies
1 24 (22.43%) ITIL
2 12 (11.21%) Service Management
3 6 (5.61%) CRM
3 6 (5.61%) E-Commerce
4 5 (4.67%) Service Delivery
4 5 (4.67%) Migration
4 5 (4.67%) Risk Management
4 5 (4.67%) Project Management
5 4 (3.74%) Android Development
5 4 (3.74%) iOS Development
5 4 (3.74%) Change Management
6 3 (2.80%) Stakeholder Management
6 3 (2.80%) Incident Management
6 3 (2.80%) Load Balancing
6 3 (2.80%) Problem Management
6 3 (2.80%) Network Management
6 3 (2.80%) Change Control
7 2 (1.87%) Root Cause Analysis
7 2 (1.87%) Mobile Application Development
7 2 (1.87%) ITIL V3
Programming Languages
1 20 (18.69%) SQL
2 12 (11.21%) Java
3 7 (6.54%) Perl
4 4 (3.74%) JavaScript
4 4 (3.74%) PowerShell
5 3 (2.80%) PHP
5 3 (2.80%) VBScript
6 2 (1.87%) C#
6 2 (1.87%) Shell Script
7 1 (0.93%) Ruby
7 1 (0.93%) ABAP
7 1 (0.93%) VBA
Qualifications
1 15 (14.02%) Degree
2 11 (10.28%) Microsoft Certification
3 3 (2.80%) MCSE
3 3 (2.80%) Security Cleared
3 3 (2.80%) VMware Certified Professional (VCP)
3 3 (2.80%) MCITP
4 2 (1.87%) MCP
4 2 (1.87%) VCP5
4 2 (1.87%) ITIL Foundation Certificate
4 2 (1.87%) SC Cleared
4 2 (1.87%) PRINCE2 Certification
4 2 (1.87%) A+ Certification
4 2 (1.87%) PMI Certification
5 1 (0.93%) MCSA
5 1 (0.93%) CCNA
5 1 (0.93%) Cisco Certification
5 1 (0.93%) MCDST
Quality Assurance & Compliance
1 5 (4.67%) SLA
2 2 (1.87%) COBIT
3 1 (0.93%) QA
System Software
1 17 (15.89%) Active Directory
2 9 (8.41%) VMware Infrastructure
3 3 (2.80%) VMware ESX
4 2 (1.87%) Microsoft Virtual Server
4 2 (1.87%) Citrix Presentation Server
4 2 (1.87%) Hyper-V
5 1 (0.93%) XenApp
5 1 (0.93%) vSphere
5 1 (0.93%) VirtualBox
5 1 (0.93%) Terminal Services
Systems Management
1 5 (4.67%) Backup Exec
1 5 (4.67%) SCCM
2 4 (3.74%) Control-M
3 3 (2.80%) Netcool
3 3 (2.80%) NetBackup
3 3 (2.80%) Cisco Prime
4 2 (1.87%) ARCserve
4 2 (1.87%) ZENworks
4 2 (1.87%) SCOM
5 1 (0.93%) ZABBIX
5 1 (0.93%) WhatsUp Gold
5 1 (0.93%) SolarWinds Orion
5 1 (0.93%) Puppet
5 1 (0.93%) Opscode Chef
5 1 (0.93%) SCOrch
5 1 (0.93%) Norton AntiVirus
5 1 (0.93%) WSUS
5 1 (0.93%) Casper Suite
Vendors
1 33 (30.84%) Microsoft
2 14 (13.08%) Cisco
2 14 (13.08%) Oracle
3 12 (11.21%) IBM
4 10 (9.35%) VMware
5 5 (4.67%) McAfee
5 5 (4.67%) Fidessa
5 5 (4.67%) Citrix
6 4 (3.74%) Clearswift
6 4 (3.74%) EMC
6 4 (3.74%) Google
7 3 (2.80%) F5
7 3 (2.80%) MKS
7 3 (2.80%) CheckPoint
7 3 (2.80%) Informatica
7 3 (2.80%) Adobe
8 2 (1.87%) SAP
8 2 (1.87%) Cognos
8 2 (1.87%) NetApp
8 2 (1.87%) Novell
Hayes, Middlesex
@ITS
Rate: £200 per day
Posted: 2 days ago
City, London
Eligo Recruitment Ltd
Rate: £18000 - £24000 per annum + Full Benefits Package
Posted: 4 days ago
London
Latcom Ltd
Rate: Unspecified - 3 Month Contract +
Posted: 4 days ago
Hammersmith and Fulham
Hays IT - Uk Posting account
Rate: £160.00 - £180.00 per annum
Posted: 14 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: €650 - €700 per day
Posted: 23 days ago