The statistics below represent IT contracts advertised across the London region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Technical Support
Rank 394 363 365
Rank change year-on-year
-31 +2
Contract jobs requiring a Technical Support 26 64 56
As % of all contract IT jobs located in London 0.12% 0.28% 0.24%
As % of the Job Titles category 0.13% 0.30% 0.25%
Number of daily rates quoted 17 38 26
Median daily rate £265 £285 £325
Median daily rate % change year-on-year
-7.01% -12.30%
90% offered a daily rate of more than £135 £184 £215
10% offered a daily rate of more than £425 £404 £480
UK excluding London median daily rate £318 £300 £265
% change year-on-year
+5.83% +13.42%
Number of hourly rates quoted 4 7 12
Median hourly rate £22.25 £12.50 £17.02
Median hourly rate % change year-on-year
+78.00% -26.55%
90% offered a hourly rate of more than £12.30 £10.00 £14.00
10% offered a hourly rate of more than £123.20 £26.00 £22.35
UK excluding London median hourly rate £13.85 £17.50 £15.63
% change year-on-year
-20.85% +12.00%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20325 21355 22289
As % of all contract IT jobs located in London 94.64% 95.03% 94.91%
Number of daily rates quoted 14522 15109 16067
Median daily rate £475 £450 £435
Median daily rate % change year-on-year
+5.55% +3.44%
90% offered a daily rate of more than £299 £288 £255
10% offered a daily rate of more than £638 £625 £600
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 294 340 442
Median hourly rate £16.50 £17.50 £17.00
Median hourly rate % change year-on-year
-5.71% +2.94%
90% offered a hourly rate of more than £11.50 £10.00 £11.50
10% offered a hourly rate of more than £50.00 £42.50 £37.00
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

Technical Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in London

Technical Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the London region.

Technical Support Daily Rate Trend in London

Technical Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 10 December 2016.

Technical Support Daily Rate Histogram in London

Technical Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the London region.

Technical Support Hourly Rate Trend in London

Technical Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 10 December 2016.

Technical Support Hourly Rate Histogram in London

Technical Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the London region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -14 3 £613 +58.06% 2
Hounslow - 1 - -
Uxbridge - 1 - -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 10 December 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Technical Support in the job title.

1 32 (41.56%) Windows
2 21 (27.27%) Active Directory
3 20 (25.97%) Degree
4 17 (22.08%) HTML
4 17 (22.08%) Microsoft
5 16 (20.78%) ITIL
5 16 (20.78%) CMS
5 16 (20.78%) Windows 7
6 15 (19.48%) CSS
7 14 (18.18%) MS Office
7 14 (18.18%) WordPress
8 13 (16.88%) Drupal
8 13 (16.88%) Content Management
9 12 (15.58%) VMware
10 11 (14.29%) Finance
10 11 (14.29%) Internet
11 10 (12.99%) Problem Management
11 10 (12.99%) Python
11 10 (12.99%) MS Exchange
11 10 (12.99%) TCP/IP
12 9 (11.69%) Unix
12 9 (11.69%) Analytical Skills
12 9 (11.69%) Windows Server
13 8 (10.39%) VMware Infrastructure
13 8 (10.39%) ITIL V3
13 8 (10.39%) Banking
13 8 (10.39%) Linux
13 8 (10.39%) MS Excel
13 8 (10.39%) Cisco
14 7 (9.09%) Microsoft Certification

Technical Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (20.78%) CMS
2 14 (18.18%) WordPress
3 13 (16.88%) Drupal
4 10 (12.99%) MS Exchange
5 7 (9.09%) SharePoint
6 5 (6.49%) Exchange Server 2013
6 5 (6.49%) SharePoint 2013
7 4 (5.19%) Blackberry Enterprise Server
7 4 (5.19%) Exchange Server 2010
8 3 (3.90%) Exchange Server 2007
9 2 (2.60%) Skype for Business
10 1 (1.30%) CloudStack
10 1 (1.30%) Exchange Server 2003
10 1 (1.30%) IBM Domino
10 1 (1.30%) IBM Notes
10 1 (1.30%) IIS
10 1 (1.30%) Tomcat
10 1 (1.30%) Umbraco
10 1 (1.30%) WebLogic
10 1 (1.30%) WebLogic Portal
Applications
1 14 (18.18%) MS Office
2 8 (10.39%) MS Excel
3 3 (3.90%) Spreadsheet
4 1 (1.30%) Adobe Illustrator
4 1 (1.30%) InDesign
4 1 (1.30%) Photoshop
Business Applications
1 1 (1.30%) Infor M3
1 1 (1.30%) Sage X3
Cloud Services
1 5 (6.49%) Office 365
2 4 (5.19%) Amazon AWS
3 2 (2.60%) SaaS
4 1 (1.30%) Adobe Creative Cloud
4 1 (1.30%) AdSense
4 1 (1.30%) Microsoft Azure
Communications & Networking
1 11 (14.29%) Internet
2 10 (12.99%) TCP/IP
3 6 (7.79%) HTTP
3 6 (7.79%) Wireless
4 5 (6.49%) DHCP
4 5 (6.49%) DNS
4 5 (6.49%) Firewall
4 5 (6.49%) LDAP
5 4 (5.19%) Intranet
5 4 (5.19%) LAN
5 4 (5.19%) VPN
5 4 (5.19%) WAN
6 2 (2.60%) Broadband
6 2 (2.60%) MPLS
6 2 (2.60%) Skype
6 2 (2.60%) SSL
6 2 (2.60%) VoIP
7 1 (1.30%) IPv4
7 1 (1.30%) PBX
7 1 (1.30%) WLAN
Database & Business Intelligence
1 5 (6.49%) Relational Database
2 4 (5.19%) SQL Server
3 2 (2.60%) SQL Server 2008
4 1 (1.30%) Oracle Database
4 1 (1.30%) PostgreSQL
4 1 (1.30%) RDBMS
Development Applications
1 1 (1.30%) JBuilder
General
1 11 (14.29%) Finance
2 8 (10.39%) Banking
3 6 (7.79%) French Language
3 6 (7.79%) German Language
3 6 (7.79%) Italian Language
4 4 (5.19%) Retail
5 3 (3.90%) Legal
5 3 (3.90%) Polish Language
6 2 (2.60%) Back Office
6 2 (2.60%) Investment Banking
6 2 (2.60%) Marketing
6 2 (2.60%) Turkish Language
7 1 (1.30%) Front Office
7 1 (1.30%) Local Government
7 1 (1.30%) Publishing
Libraries, Frameworks & Software Standards
1 17 (22.08%) HTML
2 15 (19.48%) CSS
3 6 (7.79%) Regular Expression
4 4 (5.19%) REST
5 2 (2.60%) Web Services
5 2 (2.60%) XML
6 1 (1.30%) 802.1X
6 1 (1.30%) SOAP
6 1 (1.30%) Struts
Miscellaneous
1 9 (11.69%) Analytical Skills
2 7 (9.09%) Blackberry
3 4 (5.19%) Computer Science
4 2 (2.60%) Fat Client
4 2 (2.60%) Fintech
4 2 (2.60%) iPad
4 2 (2.60%) Thin Client
4 2 (2.60%) Video Conferencing
4 2 (2.60%) Virtual Team
5 1 (1.30%) Clustering
5 1 (1.30%) Derivative
5 1 (1.30%) Driving Licence
5 1 (1.30%) FMCG
5 1 (1.30%) Foreign Exchange (FX)
5 1 (1.30%) iPhone
5 1 (1.30%) Mathematics
5 1 (1.30%) N-Tier
5 1 (1.30%) Social Media
Operating Systems
1 32 (41.56%) Windows
2 16 (20.78%) Windows 7
3 9 (11.69%) Unix
3 9 (11.69%) Windows Server
4 8 (10.39%) Linux
5 6 (7.79%) Android
5 6 (7.79%) Windows 10
5 6 (7.79%) Windows Server 2012
6 5 (6.49%) Mac OS X
6 5 (6.49%) Windows 8
6 5 (6.49%) Windows Server 2008
7 4 (5.19%) Mac OS
8 1 (1.30%) Solaris
8 1 (1.30%) Windows Server 2003
Processes & Methodologies
1 16 (20.78%) ITIL
2 13 (16.88%) Content Management
3 10 (12.99%) Problem Management
4 8 (10.39%) ITIL V3
5 7 (9.09%) Change Management
5 7 (9.09%) Service Management
6 6 (7.79%) Coaching
6 6 (7.79%) Knowledge Management
7 5 (6.49%) Incident Management
7 5 (6.49%) Information Security
7 5 (6.49%) Infrastructure Management
7 5 (6.49%) Mentoring
7 5 (6.49%) Workflow
8 4 (5.19%) Migration
8 4 (5.19%) Root Cause Analysis
9 3 (3.90%) DevOps
9 3 (3.90%) ITIL V2
10 2 (2.60%) Service Design
10 2 (2.60%) Time Management
10 2 (2.60%) Web Development
Programming Languages
1 10 (12.99%) Python
2 7 (9.09%) Java
2 7 (9.09%) Perl
3 6 (7.79%) Shell Script
4 4 (5.19%) SQL
5 2 (2.60%) C#
5 2 (2.60%) PowerShell
6 1 (1.30%) C
6 1 (1.30%) C++
6 1 (1.30%) JavaScript
6 1 (1.30%) VB
Qualifications
1 20 (25.97%) Degree
2 7 (9.09%) Microsoft Certification
3 6 (7.79%) MCSE
4 5 (6.49%) CCA
4 5 (6.49%) Citrix Certification
5 4 (5.19%) ITIL Certification
6 1 (1.30%) CCNA
6 1 (1.30%) CCNP
6 1 (1.30%) Cisco Certification
6 1 (1.30%) MCSA
Quality Assurance & Compliance
1 5 (6.49%) SLA
2 4 (5.19%) QA
System Software
1 21 (27.27%) Active Directory
2 8 (10.39%) VMware Infrastructure
3 5 (6.49%) Virtual Desktop
4 4 (5.19%) vSphere
5 3 (3.90%) Hyper-V
6 1 (1.30%) DFS Replication
6 1 (1.30%) UAG
6 1 (1.30%) Virtual Servers
Systems Management
1 5 (6.49%) SCCM
2 1 (1.30%) Cisco CUCM
2 1 (1.30%) Microsoft Clustering
2 1 (1.30%) Norton AntiVirus
2 1 (1.30%) SCOM
Vendors
1 17 (22.08%) Microsoft
2 12 (15.58%) VMware
3 8 (10.39%) Cisco
4 5 (6.49%) Citrix
5 4 (5.19%) HP
5 4 (5.19%) LANDesk
5 4 (5.19%) Oracle
5 4 (5.19%) Splunk
6 2 (2.60%) Bloomberg
6 2 (2.60%) IBM
6 2 (2.60%) Kaspersky
6 2 (2.60%) Symantec
7 1 (1.30%) Apple
7 1 (1.30%) CheckPoint
7 1 (1.30%) Embarcadero
7 1 (1.30%) Juniper
7 1 (1.30%) Lotus
7 1 (1.30%) Plumtree
7 1 (1.30%) Sage
7 1 (1.30%) SAP
West London
Spencer Rose
Rate: From £375 to £385 per annum
Posted: 2 days ago
West London
Experis Ltd
Rate: £400.00 - £440.00 per day
Posted: 3 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 4 days ago