The table below looks at the statistics for the Technical Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 356 350 326
Rank change year-on-year
-6 -24
Contract jobs requiring a Technical Support 46 54 54
As % of all contract IT jobs located in London 0.22% 0.24% 0.26%
As % of the Job Titles category 0.23% 0.26% 0.28%
Number of daily rates quoted 20 25 30
Average daily rate
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of your Daily Rate
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£338 £313 £260
Average daily rate % change year-on-year
+8.00% +20.19%
90% offered a daily rate of more than £196 £159 £175
10% offered a daily rate of more than £585 £430 £450
UK excluding London average daily rate £274 £250 £178
% change year-on-year
+9.50% +40.84%
Number of hourly rates quoted 6 7 10
Average hourly rate £19.25 £17.50 £17.25
Average hourly rate % change year-on-year
+10.00% +1.44%
90% offered a hourly rate of more than £13.50 £16.68 £12.40
10% offered a hourly rate of more than £106.25 £20.60 £20.19
UK excluding London average hourly rate £14.00 £16.50 £13.73
% change year-on-year
-15.15% +20.17%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19804 20828 19241
As % of all contract IT jobs located in London 92.62% 92.96% 93.15%
Number of daily rates quoted 13695 14255 13119
Average daily rate £450 £425 £440
Average daily rate % change year-on-year
+5.88% -3.40%
90% offered a daily rate of more than £275 £270 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 359 399 399
Average hourly rate £18.00 £17.50 £19.00
Average hourly rate % change year-on-year
+2.85% -7.89%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £54.25 £42.50 £42.50
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in London

Technical Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the London region.

Technical Support Daily Rate Trend in London

Technical Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 27 March 2015.

Technical Support Daily Rate Histogram in London

Technical Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the London region.

Technical Support Hourly Rate Trend in London

Technical Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 27 March 2015.

Technical Support Hourly Rate Histogram in London

Technical Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the London region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +22 15 £503 +179.16% 13
Hayes - 1 £200 -
Twickenham - 1 - -
Ilford - - - -
Kingston Upon Thames - - - -
Brentford - - - -
Bromley - - - -
Croydon - - - -
Docklands, London - - - -
Hillingdon - - - -
Southwark - - - -
Wimbledon - - - -
Chiswick - - - -
Technical Support
England

Technical Support
Top 30 Related IT Skills in London

For the 6 months to 27 March 2015, IT contractor jobs across the London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 48 (48.48%) Windows
2 27 (27.27%) Microsoft
3 26 (26.26%) UNIX
3 26 (26.26%) Linux
4 25 (25.25%) Windows 7
5 23 (23.23%) SQL
6 22 (22.22%) ITIL
6 22 (22.22%) Finance
7 18 (18.18%) TCP/IP
8 16 (16.16%) Active Directory
8 16 (16.16%) IBM
9 14 (14.14%) Solaris
9 14 (14.14%) Oracle
10 13 (13.13%) Java
10 13 (13.13%) MS Exchange
10 13 (13.13%) Front Office
10 13 (13.13%) Degree
11 12 (12.12%) FIX Protocol
11 12 (12.12%) Banking
11 12 (12.12%) Cisco
11 12 (12.12%) HTTP
11 12 (12.12%) Analytical Skills
12 11 (11.11%) MS Office
12 11 (11.11%) Blackberry
12 11 (11.11%) VMware
12 11 (11.11%) WebSphere
12 11 (11.11%) Windows Server 2008
13 10 (10.10%) Computer Science
13 10 (10.10%) Service Management
13 10 (10.10%) IIS

Technical Support
Top Related IT Skills in London by Category

For the 6 months to 27 March 2015, IT contractor jobs across the London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (13.13%) MS Exchange
2 11 (11.11%) WebSphere
3 10 (10.10%) IIS
4 8 (8.08%) WebSphere Application Server
4 8 (8.08%) Exchange Server 2010
5 7 (7.07%) IBM HTTP Server
5 7 (7.07%) Tomcat
6 6 (6.06%) Exchange Server 2007
7 5 (5.05%) Blackberry Enterprise Server
8 3 (3.03%) Exchange Server 2003
8 3 (3.03%) WorkSite
9 2 (2.02%) SharePoint
9 2 (2.02%) IBM Notes
9 2 (2.02%) Exchange Server 2013
10 1 (1.01%) SharePoint 2010
10 1 (1.01%) Lync
10 1 (1.01%) Node.js
10 1 (1.01%) TIBCO ActiveMatrix
10 1 (1.01%) Lotus Domino
10 1 (1.01%) Apache
Applications
1 11 (11.11%) MS Office
2 6 (6.06%) MS Excel
3 2 (2.02%) AutoCAD
3 2 (2.02%) Adobe Illustrator
3 2 (2.02%) MS PowerPoint
3 2 (2.02%) Spreadsheet
4 1 (1.01%) S-PLUS
Business Applications
1 3 (3.03%) Summit
2 2 (2.02%) BusinessWorks
3 1 (1.01%) Agresso
3 1 (1.01%) ResourceLink
3 1 (1.01%) SAP ERP
3 1 (1.01%) Remedy ITSM
3 1 (1.01%) ION MarketView
3 1 (1.01%) IntelliMatch
Cloud Services
1 2 (2.02%) Google Apps
1 2 (2.02%) IaaS
Communications & Networking
1 18 (18.18%) TCP/IP
2 12 (12.12%) HTTP
3 9 (9.09%) DNS
4 5 (5.05%) DHCP
4 5 (5.05%) LAN
4 5 (5.05%) VoIP
4 5 (5.05%) WAN
4 5 (5.05%) Wireless
5 3 (3.03%) IP Telephony
5 3 (3.03%) SAN
5 3 (3.03%) TACACS
5 3 (3.03%) SNMP
5 3 (3.03%) VPN
6 2 (2.02%) SSL
6 2 (2.02%) GSM
6 2 (2.02%) MPLS
6 2 (2.02%) Internet
6 2 (2.02%) VLAN
6 2 (2.02%) PABX
7 1 (1.01%) IMAP
Database & Business Intelligence
1 7 (7.07%) SQL Server
1 7 (7.07%) DB2
2 3 (3.03%) Data Warehouse
2 3 (3.03%) PowerMart
2 3 (3.03%) Relational Database
3 2 (2.02%) SQL Server 2008
3 2 (2.02%) IDOL
4 1 (1.01%) MySQL
4 1 (1.01%) SQL Server 2005
4 1 (1.01%) RDBMS
4 1 (1.01%) SAP BW
4 1 (1.01%) MongoDB
4 1 (1.01%) NoSQL
4 1 (1.01%) SAP HANA
Development Applications
1 3 (3.03%) Visual Studio
2 1 (1.01%) VSS/SourceSafe
2 1 (1.01%) Team Foundation Server
2 1 (1.01%) SQL Server Management Studio (SSMS)
2 1 (1.01%) Ant
General
1 22 (22.22%) Finance
2 13 (13.13%) Front Office
3 12 (12.12%) Banking
4 8 (8.08%) Investment Banking
5 4 (4.04%) Financial Institution
5 4 (4.04%) Telecoms
6 3 (3.03%) Law
7 2 (2.02%) Legal
7 2 (2.02%) Marketing
8 1 (1.01%) Mandarin Language
8 1 (1.01%) Japanese Language
8 1 (1.01%) Norwegian Language
8 1 (1.01%) Spanish Language
8 1 (1.01%) Retail
8 1 (1.01%) Back Office
Libraries, Frameworks & Software Standards
1 12 (12.12%) FIX Protocol
2 7 (7.07%) Middleware
3 4 (4.04%) RESTful
4 3 (3.03%) OpenID
4 3 (3.03%) OAuth2
5 2 (2.02%) OAuth
5 2 (2.02%) iOS SDK
5 2 (2.02%) WebSphere Message Broker
5 2 (2.02%) WebSphere MQ
5 2 (2.02%) JSON
5 2 (2.02%) FpML
5 2 (2.02%) HTML
5 2 (2.02%) .NET
5 2 (2.02%) CSS
5 2 (2.02%) Web Services
5 2 (2.02%) XML
5 2 (2.02%) XSLT
6 1 (1.01%) MAPI
6 1 (1.01%) ASP.NET
6 1 (1.01%) SAP Basis
Miscellaneous
1 12 (12.12%) Analytical Skills
2 11 (11.11%) Blackberry
3 10 (10.10%) Computer Science
4 4 (4.04%) Clustering
5 3 (3.03%) Equities
5 3 (3.03%) Management Information System
5 3 (3.03%) Fixed Income
5 3 (3.03%) SWIFT
5 3 (3.03%) Mobile App
6 2 (2.02%) Video Conferencing
6 2 (2.02%) iPhone
6 2 (2.02%) GIS
6 2 (2.02%) iPad
7 1 (1.01%) Client/Server
7 1 (1.01%) Thin Client
7 1 (1.01%) Derivative
7 1 (1.01%) Learning Management System
7 1 (1.01%) Credit Risk
7 1 (1.01%) Market Risk
7 1 (1.01%) Fat Client
Operating Systems
1 48 (48.48%) Windows
2 26 (26.26%) UNIX
2 26 (26.26%) Linux
3 25 (25.25%) Windows 7
4 14 (14.14%) Solaris
5 11 (11.11%) Windows Server 2008
6 8 (8.08%) Windows Server 2012
6 8 (8.08%) Windows XP
7 7 (7.07%) AIX
7 7 (7.07%) Apple iOS
8 6 (6.06%) Windows 8
8 6 (6.06%) Android
8 6 (6.06%) Mac OS X
9 5 (5.05%) Windows Server 2003
10 2 (2.02%) Mac OS
11 1 (1.01%) Windows Vista
Processes & Methodologies
1 22 (22.22%) ITIL
2 10 (10.10%) Service Management
3 7 (7.07%) E-Commerce
4 5 (5.05%) Service Delivery
4 5 (5.05%) Migration
4 5 (5.05%) Stakeholder Management
4 5 (5.05%) Risk Management
4 5 (5.05%) Root Cause Analysis
5 4 (4.04%) Project Management
5 4 (4.04%) Android Development
5 4 (4.04%) iOS Development
6 3 (3.03%) Change Control
6 3 (3.03%) CRM
6 3 (3.03%) Network Management
6 3 (3.03%) Load Balancing
7 2 (2.02%) Problem Management
7 2 (2.02%) ITIL V3
7 2 (2.02%) Mobile Application Development
7 2 (2.02%) Incident Management
7 2 (2.02%) Web Development
Programming Languages
1 23 (23.23%) SQL
2 13 (13.13%) Java
3 7 (7.07%) Perl
4 5 (5.05%) PowerShell
5 4 (4.04%) JavaScript
5 4 (4.04%) VBScript
6 2 (2.02%) C#
6 2 (2.02%) Shell Script
7 1 (1.01%) Jython
7 1 (1.01%) Ruby
7 1 (1.01%) ABAP
7 1 (1.01%) Python
7 1 (1.01%) PHP
Qualifications
1 13 (13.13%) Degree
2 8 (8.08%) Microsoft Certification
3 4 (4.04%) Security Cleared
4 3 (3.03%) MCSE
4 3 (3.03%) VMware Certified Professional (VCP)
5 2 (2.02%) MCITP
5 2 (2.02%) VCP5
5 2 (2.02%) SC Cleared
6 1 (1.01%) DV Cleared
6 1 (1.01%) MCP
6 1 (1.01%) MCDST
6 1 (1.01%) MCSA
6 1 (1.01%) A+ Certification
Quality Assurance & Compliance
1 5 (5.05%) SLA
2 2 (2.02%) QA
System Software
1 16 (16.16%) Active Directory
2 8 (8.08%) VMware Infrastructure
3 3 (3.03%) Hyper-V
3 3 (3.03%) VMware ESX
4 2 (2.02%) Microsoft Virtual Server
4 2 (2.02%) Citrix Presentation Server
5 1 (1.01%) Terminal Services
5 1 (1.01%) XenApp
5 1 (1.01%) vSphere
5 1 (1.01%) VirtualBox
Systems Management
1 5 (5.05%) SCCM
2 4 (4.04%) Control-M
3 3 (3.03%) Netcool
3 3 (3.03%) NetBackup
3 3 (3.03%) Backup Exec
3 3 (3.03%) Cisco Prime
4 2 (2.02%) ARCserve
4 2 (2.02%) ZENworks
4 2 (2.02%) SCOM
5 1 (1.01%) ZABBIX
5 1 (1.01%) WhatsUp Gold
5 1 (1.01%) SolarWinds Orion
5 1 (1.01%) Puppet
5 1 (1.01%) Opscode Chef
5 1 (1.01%) SCOrch
5 1 (1.01%) Norton AntiVirus
5 1 (1.01%) WSUS
5 1 (1.01%) Tivoli
5 1 (1.01%) Casper Suite
Vendors
1 27 (27.27%) Microsoft
2 16 (16.16%) IBM
3 14 (14.14%) Oracle
4 12 (12.12%) Cisco
5 11 (11.11%) VMware
6 8 (8.08%) Citrix
7 5 (5.05%) Fidessa
7 5 (5.05%) HP
7 5 (5.05%) McAfee
8 4 (4.04%) Google
9 3 (3.03%) EMC
9 3 (3.03%) Apple
9 3 (3.03%) CheckPoint
9 3 (3.03%) TIBCO
9 3 (3.03%) Informatica
9 3 (3.03%) SAP
9 3 (3.03%) AppSense
9 3 (3.03%) F5
9 3 (3.03%) MKS
10 2 (2.02%) Facebook
London
Stott & May
Rate: Up to £275 per day
Posted: 2 days ago
London
Hays IT - Uk Posting account
Rate: £150.00 - £170.00 per annum
Posted: 2 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £475 - £500 per day
Posted: 3 days ago
London
Computer Futures
Rate: competitive
Posted: 4 days ago
London
Real Staffing
Rate: £450 - £550 per day
Posted: 4 days ago