The statistics below represent IT contracts advertised across the London region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Technical Support
England / London
Rank 367 353 362
Rank change year-on-year
-14 +9
Contract jobs requiring a Technical Support 30 67 54
As % of all contract IT jobs located in London 0.15% 0.31% 0.25%
As % of the Job Titles category 0.16% 0.33% 0.27%
Number of daily rates quoted 23 40 32
Median daily rate £300 £250 £400
Median daily rate % change year-on-year
+20.00% -37.50%
90% offered a daily rate of more than £135 £160 £187
10% offered a daily rate of more than £412 £352 £582
UK excluding London median daily rate £193 £269 £286
% change year-on-year
-28.27% -6.11%
Number of hourly rates quoted 1 15 7
Median hourly rate £13.00 £10.00 £21.50
Median hourly rate % change year-on-year
+30.00% -53.48%
UK excluding London median hourly rate £13.50 £14.00 £14.00
% change year-on-year
-3.57% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18371 20379 20271
As % of all contract IT jobs located in London 94.83% 95.05% 94.84%
Number of daily rates quoted 13156 14451 14262
Median daily rate £475 £450 £445
Median daily rate % change year-on-year
+5.55% +1.12%
90% offered a daily rate of more than £300 £300 £270
10% offered a daily rate of more than £650 £625 £600
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 245 308 344
Median hourly rate £23.00 £17.00 £18.50
Median hourly rate % change year-on-year
+35.29% -8.10%
90% offered a hourly rate of more than £13.50 £11.00 £12.50
10% offered a hourly rate of more than £55.00 £45.00 £43.00
UK excluding London median hourly rate £17.50 £18.00 £17.00
% change year-on-year
-2.77% +5.88%

Technical Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in London

Technical Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the London region.

Technical Support Daily Rate Trend in London

Technical Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the London region over the 3 months to 24 February 2017.

Technical Support Daily Rate Histogram in London

Technical Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the London region.

Technical Support Hourly Rate Trend in London

Technical Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the London region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -7 6 £325 +8.33% 3
Wembley +5 1 £200 - 1
Uxbridge - 1 - -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 February 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Technical Support in the job title.

1 34 (56.67%) Windows
2 21 (35.00%) Active Directory
3 20 (33.33%) Microsoft
4 18 (30.00%) VMware
5 17 (28.33%) Cisco
6 16 (26.67%) Windows 7
7 14 (23.33%) ITIL
8 13 (21.67%) MS Office
8 13 (21.67%) TCP/IP
8 13 (21.67%) MS Excel
8 13 (21.67%) Wireless
8 13 (21.67%) VMware Infrastructure
8 13 (21.67%) Windows 10
9 12 (20.00%) Virtual Desktop
9 12 (20.00%) Problem Management
9 12 (20.00%) SLA
9 12 (20.00%) Mac OS X
9 12 (20.00%) Blackberry
10 11 (18.33%) Blackberry Enterprise Server
10 11 (18.33%) ITIL Certification
10 11 (18.33%) Linux
10 11 (18.33%) Information Security
10 11 (18.33%) LANDesk
10 11 (18.33%) vSphere
10 11 (18.33%) Root Cause Analysis
11 10 (16.67%) Service Management
11 10 (16.67%) Unix
11 10 (16.67%) Perl
12 9 (15.00%) Windows Server
13 8 (13.33%) Regular Expression

Technical Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (18.33%) Blackberry Enterprise Server
2 8 (13.33%) MS Exchange
3 7 (11.67%) CMS
4 6 (10.00%) Drupal
4 6 (10.00%) WordPress
5 3 (5.00%) Exchange Server 2010
5 3 (5.00%) Exchange Server 2013
5 3 (5.00%) SharePoint
6 2 (3.33%) Exchange Server 2007
7 1 (1.67%) Adobe Experience Manager
7 1 (1.67%) Exchange Server 2003
7 1 (1.67%) SharePoint 2010
7 1 (1.67%) SharePoint 2013
7 1 (1.67%) Skype for Business
7 1 (1.67%) Tomcat
7 1 (1.67%) WebSphere
Applications
1 13 (21.67%) MS Excel
1 13 (21.67%) MS Office
2 1 (1.67%) InfoPath
2 1 (1.67%) Spreadsheet
Business Applications
1 1 (1.67%) Infor M3
Cloud Services
1 3 (5.00%) Amazon AWS
2 1 (1.67%) Office 365
2 1 (1.67%) SaaS
Communications & Networking
1 13 (21.67%) TCP/IP
1 13 (21.67%) Wireless
2 5 (8.33%) DNS
2 5 (8.33%) Firewall
3 4 (6.67%) LAN
3 4 (6.67%) WAN
4 3 (5.00%) DHCP
4 3 (5.00%) LDAP
4 3 (5.00%) VPN
5 2 (3.33%) BGP
5 2 (3.33%) iSCSI
5 2 (3.33%) OSPF
5 2 (3.33%) PBX
5 2 (3.33%) SAN
5 2 (3.33%) Structured Cabling
5 2 (3.33%) VXLAN
6 1 (1.67%) 4G
6 1 (1.67%) DSL
6 1 (1.67%) Skype
6 1 (1.67%) Unified Communications
Database & Business Intelligence
1 2 (3.33%) Relational Database
1 2 (3.33%) SQL Server
2 1 (1.67%) DB2
2 1 (1.67%) PostgreSQL
General
1 8 (13.33%) Finance
2 3 (5.00%) Banking
3 1 (1.67%) Automotive
3 1 (1.67%) Back Office
3 1 (1.67%) French Language
3 1 (1.67%) Front Office
3 1 (1.67%) Investment Banking
3 1 (1.67%) Local Government
3 1 (1.67%) Marketing
3 1 (1.67%) Telecoms
Libraries, Frameworks & Software Standards
1 8 (13.33%) Regular Expression
2 7 (11.67%) CSS
2 7 (11.67%) HTML
3 1 (1.67%) REST
3 1 (1.67%) Tivoli Directory Integrator
Miscellaneous
1 12 (20.00%) Blackberry
2 2 (3.33%) Data Centre
2 2 (3.33%) Over-the-Top Content
2 2 (3.33%) Video Conferencing
2 2 (3.33%) Video on Demand
3 1 (1.67%) Analytical Skills
3 1 (1.67%) Derivative
3 1 (1.67%) Driving Licence
3 1 (1.67%) Foreign Exchange (FX)
3 1 (1.67%) iPad
Operating Systems
1 34 (56.67%) Windows
2 16 (26.67%) Windows 7
3 13 (21.67%) Windows 10
4 12 (20.00%) Mac OS X
5 11 (18.33%) Linux
6 10 (16.67%) Unix
7 9 (15.00%) Windows Server
8 4 (6.67%) Windows Server 2012
9 3 (5.00%) Windows Server 2008
10 2 (3.33%) Android
10 2 (3.33%) Mac OS
11 1 (1.67%) Red Hat Enterprise Linux
11 1 (1.67%) Windows 8
11 1 (1.67%) Windows Server 2003
Processes & Methodologies
1 14 (23.33%) ITIL
2 12 (20.00%) Problem Management
3 11 (18.33%) Information Security
3 11 (18.33%) Root Cause Analysis
4 10 (16.67%) Service Management
5 8 (13.33%) Knowledge Management
6 7 (11.67%) Content Management
7 4 (6.67%) Migration
8 2 (3.33%) Change Management
8 2 (3.33%) Coaching
8 2 (3.33%) Investment Management
8 2 (3.33%) Network Management
9 1 (1.67%) DevOps
9 1 (1.67%) Identity Management
9 1 (1.67%) Infrastructure Management
9 1 (1.67%) ITIL V3
9 1 (1.67%) Mentoring
9 1 (1.67%) Mobile Device Management
9 1 (1.67%) Stakeholder Engagement
9 1 (1.67%) Workflow
Programming Languages
1 10 (16.67%) Perl
2 8 (13.33%) Python
2 8 (13.33%) Shell Script
3 5 (8.33%) SQL
4 2 (3.33%) C#
4 2 (3.33%) PowerShell
5 1 (1.67%) Java
5 1 (1.67%) JavaScript
5 1 (1.67%) VBA
Qualifications
1 11 (18.33%) ITIL Certification
2 6 (10.00%) Degree
3 4 (6.67%) CCNA
3 4 (6.67%) Cisco Certification
4 3 (5.00%) Microsoft Certification
5 2 (3.33%) CCNP
5 2 (3.33%) MCSE
6 1 (1.67%) CCA
6 1 (1.67%) Citrix Certification
6 1 (1.67%) MCSA
6 1 (1.67%) SC Cleared
6 1 (1.67%) Security Cleared
Quality Assurance & Compliance
1 12 (20.00%) SLA
System Software
1 21 (35.00%) Active Directory
2 13 (21.67%) VMware Infrastructure
3 12 (20.00%) Virtual Desktop
4 11 (18.33%) vSphere
5 1 (1.67%) Hyper-V
5 1 (1.67%) Tivoli Directory Server
Systems Management
1 3 (5.00%) SCCM
2 2 (3.33%) AirWatch
2 2 (3.33%) Cisco CUCM
3 1 (1.67%) Norton AntiVirus
3 1 (1.67%) Tivoli
3 1 (1.67%) Tivoli Identity Manager
Vendors
1 20 (33.33%) Microsoft
2 18 (30.00%) VMware
3 17 (28.33%) Cisco
4 11 (18.33%) LANDesk
5 8 (13.33%) Splunk
6 4 (6.67%) Citrix
7 3 (5.00%) Palo Alto
8 2 (3.33%) Arista
8 2 (3.33%) Fortinet
8 2 (3.33%) HP
8 2 (3.33%) Oracle
8 2 (3.33%) SolarWinds
8 2 (3.33%) Symantec
9 1 (1.67%) Adobe
9 1 (1.67%) IBM
9 1 (1.67%) Intel Security
9 1 (1.67%) Juniper
9 1 (1.67%) Murex
9 1 (1.67%) SAP
9 1 (1.67%) Sophos
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 3 days ago
Wembley, Middlesex
Meadows Consulting Limited
Rate: Up to £200 per day 3 month contract
Posted: 4 days ago