The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 138 161 149
Rank change year-on-year
+23 -12
Permanent jobs citing Incident Management 47 18 41
As % of all permanent IT jobs located in Manchester 1.16% 0.49% 1.07%
As % of the Processes & Methodologies category 1.37% 0.62% 1.32%
Number of salaries quoted 33 18 35
Average salary £32,000 £31,649 £45,000
Average salary % change year-on-year
+1.11% -29.67%
90% offered a salary of more than £18,500 £21,674 £21,960
10% offered a salary of more than £62,000 £65,000 £63,500
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3441 2892 3103
As % of all permanent IT jobs located in Manchester 84.71% 78.20% 81.21%
Number of salaries quoted 2844 2453 2710
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,500 £26,850
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,500 £41,750 £40,000
% change year-on-year
+1.79% +4.37%

Incident Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Manchester

Incident Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Manchester region.

Incident Management Salary Trend in Manchester

Incident Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Incident Management across the Manchester region over the 3 months to 29 September 2014.

Incident Management Salary Histogram in Manchester

Incident Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Manchester region over the 3 months to 29 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bolton - 7 £22,000 -
Incident Management
North West

Incident Management
Top 30 Related IT Skills in Manchester

For the 6 months to 29 September 2014, IT jobs across the Manchester region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 71 (63.39%) ITIL
2 46 (41.07%) Microsoft
3 45 (40.18%) Windows
4 38 (33.93%) Problem Management
5 29 (25.89%) SQL Server
6 28 (25.00%) Finance
7 26 (23.21%) Microsoft Certification
8 25 (22.32%) VMware
8 25 (22.32%) Windows Server 2008
9 24 (21.43%) Active Directory
9 24 (21.43%) SQL
10 23 (20.54%) Windows Server 2003
11 22 (19.64%) C#
11 22 (19.64%) Citrix
11 22 (19.64%) MS Exchange
12 21 (18.75%) Change Management
13 20 (17.86%) Web Services
14 18 (16.07%) Cisco
15 17 (15.18%) Firewall
15 17 (15.18%) Banking
16 16 (14.29%) Retail
16 16 (14.29%) MCITP
16 16 (14.29%) IIS
16 16 (14.29%) MCSE
17 15 (13.39%) MCSA
17 15 (13.39%) MS Excel
17 15 (13.39%) MCP
17 15 (13.39%) Oracle
17 15 (13.39%) SQL Server 2008
18 14 (12.50%) VMware Infrastructure

Incident Management
Top Related IT Skills in Manchester by Category

For the 6 months to 29 September 2014, IT jobs across the Manchester region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 22 (19.64%) MS Exchange
2 16 (14.29%) IIS
3 9 (8.04%) Exchange Server 2013
4 7 (6.25%) Lync
5 5 (4.46%) Exchange Server 2007
6 2 (1.79%) TPMS
6 2 (1.79%) Blackberry Enterprise Server
7 1 (0.89%) Tomcat
7 1 (0.89%) Exchange Server 2010
Applications
1 15 (13.39%) MS Excel
2 7 (6.25%) MS Office
Business Applications
1 3 (2.68%) Oracle EBS
1 3 (2.68%) Oracle Applications
1 3 (2.68%) Oracle EBS R12
2 2 (1.79%) Oracle Financials
2 2 (1.79%) Oracle 11i
3 1 (0.89%) Oracle Procure-to-Pay
Cloud Services
1 6 (5.36%) SaaS
2 2 (1.79%) Office 365
Communications & Networking
1 17 (15.18%) Firewall
2 13 (11.61%) Network Security
3 7 (6.25%) SAN
4 6 (5.36%) TCP/IP
5 5 (4.46%) LAN
5 5 (4.46%) WAN
5 5 (4.46%) DNS
6 3 (2.68%) NAS
6 3 (2.68%) SMTP
6 3 (2.68%) VPN
6 3 (2.68%) Internet
7 2 (1.79%) DHCP
7 2 (1.79%) Wi-Fi
8 1 (0.89%) VLAN
8 1 (0.89%) Cisco IOS
8 1 (0.89%) iSCSI
8 1 (0.89%) Cisco ASA
8 1 (0.89%) VoIP
Database & Business Intelligence
1 29 (25.89%) SQL Server
2 15 (13.39%) SQL Server 2008
3 14 (12.50%) SQL Server Integration Services
3 14 (12.50%) SQL Server Reporting Services
4 10 (8.93%) Oracle Database 11g
4 10 (8.93%) SQL Server 2012
4 10 (8.93%) Oracle Database
5 5 (4.46%) SQL Server 2000
5 5 (4.46%) SQL Server Analysis Services
5 5 (4.46%) SQL Server 2005
5 5 (4.46%) DTS
6 2 (1.79%) DB2
6 2 (1.79%) Oracle Reports
7 1 (0.89%) Oracle9i Database
7 1 (0.89%) Oracle Database 10g
7 1 (0.89%) Oracle Database 12c
Development Applications
1 12 (10.71%) ClearCase
2 8 (7.14%) JIRA
General
1 28 (25.00%) Finance
2 17 (15.18%) Banking
3 16 (14.29%) Retail
4 12 (10.71%) Retail Banking
5 6 (5.36%) Advertising
6 2 (1.79%) Pharmaceutical
6 2 (1.79%) Financial Institution
7 1 (0.89%) Telecoms
7 1 (0.89%) Investment Banking
Job Titles
1 33 (29.46%) Analyst
2 16 (14.29%) Support Analyst
3 15 (13.39%) Service Analyst
4 13 (11.61%) Support Engineer
5 12 (10.71%) Service Desk Analyst
5 12 (10.71%) Technical Specialist
5 12 (10.71%) NOC Engineer
6 9 (8.04%) Technical Analyst
7 8 (7.14%) 3rd Line Support
8 7 (6.25%) DBA
9 6 (5.36%) Developer
9 6 (5.36%) 3rd Line Support Engineer
10 5 (4.46%) SQL DBA
10 5 (4.46%) Technical Support
10 5 (4.46%) Technical Support Analyst
11 4 (3.57%) Service Manager
11 4 (3.57%) 1st Line Support
11 4 (3.57%) Architect
11 4 (3.57%) Production Support Analyst
12 3 (2.68%) Consultant
Libraries, Frameworks & Software Standards
1 20 (17.86%) Web Services
2 13 (11.61%) .NET
3 12 (10.71%) XML
3 12 (10.71%) XSLT
3 12 (10.71%) Middleware
4 9 (8.04%) .NET Framework
4 9 (8.04%) WCF
4 9 (8.04%) WF
4 9 (8.04%) ADO.NET Entity Framework
5 8 (7.14%) ASP.NET
6 1 (0.89%) REST
6 1 (0.89%) Spring
Miscellaneous
1 14 (12.50%) Analytical Skills
2 11 (9.82%) Client/Server
3 9 (8.04%) FlexPod
4 6 (5.36%) Management Information System
4 6 (5.36%) Clustering
4 6 (5.36%) Mathematics
5 4 (3.57%) Blackberry
6 3 (2.68%) Computer Science
6 3 (2.68%) Replication
7 2 (1.79%) CLARiiON
8 1 (0.89%) EPoS
8 1 (0.89%) CMDB
8 1 (0.89%) Enterprise Software
Operating Systems
1 45 (40.18%) Windows
2 25 (22.32%) Windows Server 2008
3 23 (20.54%) Windows Server 2003
4 6 (5.36%) Windows Server 2012
5 5 (4.46%) Windows 7
5 5 (4.46%) Windows 2000 Server
5 5 (4.46%) Linux
6 4 (3.57%) Windows 2000
6 4 (3.57%) Windows XP
7 3 (2.68%) UNIX
8 2 (1.79%) AIX
8 2 (1.79%) Windows Vista
9 1 (0.89%) Mac OS
Processes & Methodologies
1 71 (63.39%) ITIL
2 38 (33.93%) Problem Management
3 21 (18.75%) Change Management
4 14 (12.50%) Disaster Recovery
5 13 (11.61%) Root Cause Analysis
5 13 (11.61%) Capacity Management
6 12 (10.71%) SOA
7 11 (9.82%) Configuration Management
7 11 (9.82%) Service Delivery
8 9 (8.04%) Stakeholder Management
8 9 (8.04%) Service Management
9 8 (7.14%) Business Intelligence
10 6 (5.36%) Performance Tuning
11 5 (4.46%) ERP
11 5 (4.46%) Programme Management
12 4 (3.57%) Agile Software Development
12 4 (3.57%) PRINCE2
12 4 (3.57%) TOGAF
12 4 (3.57%) Enterprise Architecture
13 3 (2.68%) Load Balancing
Programming Languages
1 24 (21.43%) SQL
2 22 (19.64%) C#
3 12 (10.71%) C++
3 12 (10.71%) C
4 5 (4.46%) T-SQL
5 3 (2.68%) VB.NET
5 3 (2.68%) PL/SQL
5 3 (2.68%) Perl
6 2 (1.79%) Java
7 1 (0.89%) PHP
Qualifications
1 26 (23.21%) Microsoft Certification
2 16 (14.29%) MCSE
2 16 (14.29%) MCITP
3 15 (13.39%) MCSA
3 15 (13.39%) MCP
4 13 (11.61%) SC Cleared
4 13 (11.61%) CTC Cleared
4 13 (11.61%) Security Cleared
5 11 (9.82%) VMware Certified Professional (VCP)
6 10 (8.93%) ITIL Certification
7 9 (8.04%) Cisco Certification
7 9 (8.04%) CCNA
8 8 (7.14%) CCA
8 8 (7.14%) Citrix Certification
9 7 (6.25%) MCTS
10 6 (5.36%) ITIL Foundation Certificate
11 3 (2.68%) Degree
11 3 (2.68%) NCDA
11 3 (2.68%) NCIE
11 3 (2.68%) VCAP
Quality Assurance & Compliance
1 13 (11.61%) SLA
2 2 (1.79%) ISO 9001
3 1 (0.89%) GxP
3 1 (0.89%) Sarbanes-Oxley
System Software
1 24 (21.43%) Active Directory
2 14 (12.50%) VMware Infrastructure
3 10 (8.93%) Hyper-V
4 2 (1.79%) vSphere
5 1 (0.89%) XenDesktop
5 1 (0.89%) Oracle RMAN
5 1 (0.89%) Oracle RAC
Systems Management
1 8 (7.14%) OpenView
2 3 (2.68%) Norton AntiVirus
2 3 (2.68%) Backup Exec
3 2 (1.79%) SCCM
3 2 (1.79%) SCOM
3 2 (1.79%) HP Data Protector
3 2 (1.79%) Data Guard
3 2 (1.79%) Symantec Endpoint Protection
3 2 (1.79%) Nagios
4 1 (0.89%) Foglight
Vendors
1 46 (41.07%) Microsoft
2 25 (22.32%) VMware
3 22 (19.64%) Citrix
4 18 (16.07%) Cisco
5 15 (13.39%) Oracle
6 13 (11.61%) Juniper
6 13 (11.61%) CheckPoint
7 11 (9.82%) NetApp
8 10 (8.93%) IBM
8 10 (8.93%) HP
9 8 (7.14%) Symantec
9 8 (7.14%) Remedy
9 8 (7.14%) McAfee
10 3 (2.68%) Sophos
11 2 (1.79%) Dell
11 2 (1.79%) EMC
11 2 (1.79%) SolarWinds
12 1 (0.89%) Imperva
12 1 (0.89%) Mitel
12 1 (0.89%) Panasonic
Manchester, Lancashire
TEKsystems
Salary: £45000 - £65000 per annum + Package, Car, Pension etc
Posted: 20 hours ago
Manchester
Hudson - London
Salary: £36000 - £40000 per annum + pension, bonus, cash benefit
Posted: 3 days ago
Wigan
Uniting Ambition
Salary: £18k - 20k per year
Posted: 3 days ago
Manchester, Lancashire
NCC Group
Posted: 4 days ago
Manchester, Lancashire
TEKsystems
Salary: £40000 - £77000 per annum
Posted: 6 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 7 days ago
Manchester, Lancashire
Vodafone
Posted: 10 days ago