The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 127 136 132
Rank change year-on-year
+9 -4
Permanent jobs citing Incident Management 53 47 58
As % of all permanent IT jobs located in Manchester 1.47% 1.18% 1.40%
As % of the Processes & Methodologies category 1.69% 1.41% 1.74%
Number of salaries quoted 44 37 48
Average salary £37,500 £38,000 £37,500
Average salary % change year-on-year
-1.31% +1.33%
90% offered a salary of more than £26,250 £20,000 £22,750
10% offered a salary of more than £50,000 £62,500 £40,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3132 3324 3341
As % of all permanent IT jobs located in Manchester 87.10% 83.27% 80.45%
Number of salaries quoted 2591 2690 2880
Average salary £42,000 £40,000 £37,500
Average salary % change year-on-year
+5.00% +6.66%
90% offered a salary of more than £28,500 £26,000 £27,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

Incident Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Manchester

Incident Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Manchester region.

Incident Management Salary Trend in Manchester

Incident Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Incident Management across the Manchester region over the 3 months to 28 July 2015.

Incident Management Salary Histogram in Manchester

Incident Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Manchester region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +8 4 £36,250 +76.82%
Bolton +4 4 £35,000 +52.17%
Rochdale - 4 £58,500 - 1
Wigan +2 1 £42,500 +54.54%
Cheadle - 1 £42,500 -
Salford - 1 £42,500 -
Incident Management
North West

Incident Management
Top 30 Related IT Skills in Manchester

For the 6 months to 28 July 2015, IT jobs across the Manchester region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 50 (58.14%) Windows
2 49 (56.98%) ITIL
3 48 (55.81%) Microsoft
4 38 (44.19%) VMware
5 31 (36.05%) SLA
5 31 (36.05%) MS Excel
6 30 (34.88%) Citrix
7 27 (31.40%) SQL Server
7 27 (31.40%) VMware Infrastructure
8 25 (29.07%) Active Directory
9 24 (27.91%) Change Management
10 23 (26.74%) MS Exchange
11 22 (25.58%) Finance
12 20 (23.26%) Problem Management
13 19 (22.09%) Firewall
14 18 (20.93%) Service Management
14 18 (20.93%) MS Office
14 18 (20.93%) SAN
15 16 (18.60%) Cisco
15 16 (18.60%) VoIP
16 15 (17.44%) LAN
16 15 (17.44%) Windows Server 2003
16 15 (17.44%) Windows Server 2012
17 14 (16.28%) Exchange Server 2010
17 14 (16.28%) Microsoft Certification
18 13 (15.12%) VPN
18 13 (15.12%) SQL
18 13 (15.12%) MCITP
19 12 (13.95%) TCP/IP
20 11 (12.79%) Service Delivery

Incident Management
Top Related IT Skills in Manchester by Category

For the 6 months to 28 July 2015, IT jobs across the Manchester region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 23 (26.74%) MS Exchange
2 14 (16.28%) Exchange Server 2010
3 6 (6.98%) Exchange Server 2007
4 4 (4.65%) SharePoint
4 4 (4.65%) IIS
5 3 (3.49%) Exchange Server 2013
5 3 (3.49%) Lync
6 1 (1.16%) SharePoint 2010
6 1 (1.16%) CMS
Applications
1 31 (36.05%) MS Excel
2 18 (20.93%) MS Office
Cloud Services
1 9 (10.47%) Office 365
2 4 (4.65%) Amazon AWS
3 2 (2.33%) Microsoft Azure
4 1 (1.16%) Cloud Computing
Communications & Networking
1 19 (22.09%) Firewall
2 18 (20.93%) SAN
3 16 (18.60%) VoIP
4 15 (17.44%) LAN
5 13 (15.12%) VPN
6 12 (13.95%) TCP/IP
7 11 (12.79%) DHCP
8 10 (11.63%) Ethernet
8 10 (11.63%) IPv4
8 10 (11.63%) Cisco IOS
9 6 (6.98%) DNS
9 6 (6.98%) Network Security
10 5 (5.81%) WAN
11 2 (2.33%) DMZ
12 1 (1.16%) NAS
12 1 (1.16%) Cisco ASA
12 1 (1.16%) Symposium
12 1 (1.16%) PSTN
12 1 (1.16%) ISDN
12 1 (1.16%) Internet
Database & Business Intelligence
1 27 (31.40%) SQL Server
2 10 (11.63%) SQL Server Reporting Services
3 6 (6.98%) SQL Server Integration Services
3 6 (6.98%) SQL Server Analysis Services
4 3 (3.49%) SQL Server 2008
5 2 (2.33%) Oracle Database
5 2 (2.33%) Big Data
6 1 (1.16%) IBM BigInsights
6 1 (1.16%) Oracle Database 12c
6 1 (1.16%) Enterprise Data Warehouse
6 1 (1.16%) Hadoop
6 1 (1.16%) Oracle Database 11g
6 1 (1.16%) SQL Server 2005
6 1 (1.16%) Data Warehouse
6 1 (1.16%) Oracle9i Database
6 1 (1.16%) Data Mining
6 1 (1.16%) Oracle Database 10g
Development Applications
1 2 (2.33%) Team Foundation Server
2 1 (1.16%) Visual Studio
2 1 (1.16%) Dreamweaver
General
1 22 (25.58%) Finance
2 10 (11.63%) Legal
3 7 (8.14%) Law
4 4 (4.65%) Telecoms
5 1 (1.16%) Marketing
5 1 (1.16%) Banking
5 1 (1.16%) Retail
5 1 (1.16%) Advertising
Job Titles
1 12 (13.95%) 2nd Line Support
1 12 (13.95%) Service Manager
2 11 (12.79%) Support Engineer
3 10 (11.63%) Analyst
3 10 (11.63%) Team Leader
4 9 (10.47%) Systems Engineer
5 7 (8.14%) Service Desk Team Leader
5 7 (8.14%) Delivery Manager
5 7 (8.14%) Technical Support
5 7 (8.14%) Services Delivery Manager
6 5 (5.81%) 2nd Line Support Engineer
6 5 (5.81%) IT Support
6 5 (5.81%) Help Desk Support
7 4 (4.65%) DBA
7 4 (4.65%) IT Support Engineer
7 4 (4.65%) Infrastructure Engineer
7 4 (4.65%) Technical Team Leader
7 4 (4.65%) Help Desk Engineer
7 4 (4.65%) IT Services Manager
7 4 (4.65%) Help Desk Support Engineer
Libraries, Frameworks & Software Standards
1 4 (4.65%) .NET
2 2 (2.33%) Middleware
2 2 (2.33%) ASP.NET
2 2 (2.33%) CSS
3 1 (1.16%) HTML5
3 1 (1.16%) Entity Framework
3 1 (1.16%) WCF
3 1 (1.16%) LINQ
3 1 (1.16%) jQuery
3 1 (1.16%) HTML
3 1 (1.16%) Web Services
3 1 (1.16%) XML
3 1 (1.16%) COM
3 1 (1.16%) XHTML
Miscellaneous
1 9 (10.47%) Fat Client
1 9 (10.47%) Thin Client
2 5 (5.81%) Data Centre
2 5 (5.81%) Management Information System
3 3 (3.49%) iPad
3 3 (3.49%) Computer Science
3 3 (3.49%) iPhone
3 3 (3.49%) Statistics
3 3 (3.49%) Blackberry
4 2 (2.33%) AS400
4 2 (2.33%) Replication
4 2 (2.33%) Clustering
4 2 (2.33%) Tandem
5 1 (1.16%) Analytical Skills
Operating Systems
1 50 (58.14%) Windows
2 15 (17.44%) Windows Server 2003
2 15 (17.44%) Windows Server 2012
3 10 (11.63%) Android
4 8 (9.30%) Windows 7
5 7 (8.14%) Windows Server 2008
6 6 (6.98%) Mac OS X
7 5 (5.81%) Linux
8 1 (1.16%) Solaris
Processes & Methodologies
1 49 (56.98%) ITIL
2 24 (27.91%) Change Management
3 20 (23.26%) Problem Management
4 18 (20.93%) Service Management
5 11 (12.79%) Service Delivery
6 9 (10.47%) Server Hardening
6 9 (10.47%) Server Building
7 8 (9.30%) Change Control
8 7 (8.14%) Database Tuning
8 7 (8.14%) Line Management
8 7 (8.14%) Release Management
8 7 (8.14%) Configuration Management
9 6 (6.98%) Stakeholder Management
9 6 (6.98%) Business Intelligence
9 6 (6.98%) PRINCE2
9 6 (6.98%) Software Testing
9 6 (6.98%) Performance Monitoring
9 6 (6.98%) Root Cause Analysis
9 6 (6.98%) Continuous Improvement
9 6 (6.98%) Database Security
Programming Languages
1 13 (15.12%) SQL
2 2 (2.33%) T-SQL
2 2 (2.33%) PowerShell
3 1 (1.16%) C#
3 1 (1.16%) Java
3 1 (1.16%) JavaScript
Qualifications
1 14 (16.28%) Microsoft Certification
2 13 (15.12%) MCITP
3 7 (8.14%) MCDST
4 6 (6.98%) ITIL Certification
4 6 (6.98%) MCSA
4 6 (6.98%) MCP
5 4 (4.65%) A+ Certification
5 4 (4.65%) MOS
5 4 (4.65%) Security Cleared
5 4 (4.65%) Degree
6 3 (3.49%) CISSP
6 3 (3.49%) CISM
7 2 (2.33%) ISEB
7 2 (2.33%) ISTQB
7 2 (2.33%) ISTQB Foundation Certification
8 1 (1.16%) VMware Certified Professional (VCP)
8 1 (1.16%) CCSE
8 1 (1.16%) Cisco Certification
8 1 (1.16%) CCNP
8 1 (1.16%) CCSA
Quality Assurance & Compliance
1 31 (36.05%) SLA
2 3 (3.49%) ISO/IEC 27001
3 2 (2.33%) QA
System Software
1 27 (31.40%) VMware Infrastructure
2 25 (29.07%) Active Directory
3 10 (11.63%) XenDesktop
4 4 (4.65%) Hyper-V
Systems Management
1 2 (2.33%) Plesk
1 2 (2.33%) cPanel
1 2 (2.33%) FortiGate
2 1 (1.16%) Data Guard
2 1 (1.16%) SCCM
2 1 (1.16%) SCVMM
2 1 (1.16%) Oracle RMAN
2 1 (1.16%) Foglight
Vendors
1 48 (55.81%) Microsoft
2 38 (44.19%) VMware
3 30 (34.88%) Citrix
4 16 (18.60%) Cisco
5 11 (12.79%) NetApp
6 6 (6.98%) Oracle
7 4 (4.65%) EMC
7 4 (4.65%) Juniper
8 3 (3.49%) SAP
8 3 (3.49%) Avaya
8 3 (3.49%) Apple
8 3 (3.49%) IBM
9 2 (2.33%) Teradata
9 2 (2.33%) CommVault
9 2 (2.33%) Veeam
10 1 (1.16%) Hortonworks
10 1 (1.16%) SolarWinds
10 1 (1.16%) Imperva
10 1 (1.16%) Ektron
10 1 (1.16%) Aruba
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