The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Incident Management
Rank 119 146 147
Rank change year-on-year
+27 +1
Permanent jobs citing Incident Management 73 48 29
As % of all permanent IT jobs located in Manchester 1.86% 1.17% 0.74%
As % of the Processes & Methodologies category 2.14% 1.39% 0.94%
Number of salaries quoted 59 34 28
Average salary £38,500 £32,500 £37,500
Average salary % change year-on-year
+18.46% -13.33%
90% offered a salary of more than £26,250 £19,500 £22,348
10% offered a salary of more than £50,543 £59,500 £46,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3411 3464 3090
As % of all permanent IT jobs located in Manchester 86.84% 84.08% 79.29%
Number of salaries quoted 2849 2793 2669
Average salary £42,500 £40,000 £38,500
Average salary % change year-on-year
+6.25% +3.89%
90% offered a salary of more than £29,000 £27,000 £27,420
10% offered a salary of more than £60,000 £55,000 £57,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Incident Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Manchester

Incident Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Manchester region.

Incident Management Salary Trend in Manchester

Incident Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Incident Management across the Manchester region over the 3 months to 2 September 2015.

Incident Management Salary Histogram in Manchester

Incident Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Manchester region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale - 5 £67,000 -
Bolton +6 3 £27,000 +22.72%
Stockport -1 2 £40,000 +95.12% 2
Cheadle - 1 £42,500 -
Oldham - 1 £42,500 -
Incident Management
North West

Incident Management
Top 30 Related IT Skills in Manchester

For the 6 months to 2 September 2015, IT jobs across the Manchester region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 56 (56.57%) Windows
2 52 (52.53%) ITIL
3 48 (48.48%) Microsoft
4 42 (42.42%) VMware
5 36 (36.36%) Citrix
6 33 (33.33%) SLA
7 32 (32.32%) Active Directory
8 31 (31.31%) Service Management
9 29 (29.29%) Finance
10 28 (28.28%) VMware Infrastructure
11 25 (25.25%) SQL Server
11 25 (25.25%) MS Excel
12 23 (23.23%) MS Exchange
12 23 (23.23%) Change Management
13 21 (21.21%) Windows Server 2012
14 20 (20.20%) Firewall
14 20 (20.20%) SAN
15 19 (19.19%) TCP/IP
15 19 (19.19%) VoIP
15 19 (19.19%) Service Delivery
16 18 (18.18%) Problem Management
16 18 (18.18%) Windows Server 2003
17 17 (17.17%) Cisco
18 16 (16.16%) MS Office
18 16 (16.16%) Stakeholder Management
18 16 (16.16%) Exchange Server 2010
19 15 (15.15%) Continuous Improvement
19 15 (15.15%) LAN
20 14 (14.14%) Management Information System
20 14 (14.14%) Office 365

Incident Management
Top Related IT Skills in Manchester by Category

For the 6 months to 2 September 2015, IT jobs across the Manchester region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 23 (23.23%) MS Exchange
2 16 (16.16%) Exchange Server 2010
3 7 (7.07%) Exchange Server 2007
3 7 (7.07%) SharePoint
4 6 (6.06%) Lync
5 5 (5.05%) IIS
6 3 (3.03%) Exchange Server 2013
7 1 (1.01%) BizTalk Server
Applications
1 25 (25.25%) MS Excel
2 16 (16.16%) MS Office
Cloud Services
1 14 (14.14%) Office 365
2 6 (6.06%) Amazon AWS
3 4 (4.04%) Microsoft Azure
4 1 (1.01%) Cloud Computing
Communications & Networking
1 20 (20.20%) SAN
1 20 (20.20%) Firewall
2 19 (19.19%) TCP/IP
2 19 (19.19%) VoIP
3 15 (15.15%) LAN
4 12 (12.12%) VPN
5 11 (11.11%) DHCP
6 9 (9.09%) Ethernet
6 9 (9.09%) IPv4
6 9 (9.09%) Cisco IOS
7 6 (6.06%) DNS
7 6 (6.06%) WAN
8 5 (5.05%) Network Security
9 4 (4.04%) Internet
10 3 (3.03%) DMZ
11 2 (2.02%) Wireless
12 1 (1.01%) Symposium
12 1 (1.01%) FTP
12 1 (1.01%) PSTN
12 1 (1.01%) Broadband
Database & Business Intelligence
1 25 (25.25%) SQL Server
2 9 (9.09%) SQL Server Reporting Services
3 6 (6.06%) SQL Server Integration Services
3 6 (6.06%) SQL Server Analysis Services
4 4 (4.04%) Oracle Database
5 2 (2.02%) Enterprise Data Warehouse
5 2 (2.02%) IBM BigInsights
5 2 (2.02%) Hadoop
5 2 (2.02%) Big Data
5 2 (2.02%) Data Warehouse
6 1 (1.01%) RDBMS
6 1 (1.01%) Oracle Database 10g
6 1 (1.01%) Oracle9i Database
6 1 (1.01%) Oracle Database 12c
6 1 (1.01%) Relational Database
6 1 (1.01%) Oracle Database 11g
General
1 29 (29.29%) Finance
2 10 (10.10%) Legal
2 10 (10.10%) Banking
3 8 (8.08%) Retail
4 6 (6.06%) Corporate Banking
5 2 (2.02%) Law
5 2 (2.02%) Telecoms
6 1 (1.01%) Marketing
Job Titles
1 15 (15.15%) Service Manager
2 12 (12.12%) Systems Engineer
2 12 (12.12%) Support Engineer
3 11 (11.11%) Analyst
4 10 (10.10%) Team Leader
5 9 (9.09%) 2nd Line Support
6 8 (8.08%) Services Delivery Manager
6 8 (8.08%) Delivery Manager
7 6 (6.06%) Infrastructure Manager
8 5 (5.05%) Infrastructure Engineer
8 5 (5.05%) Help Desk Support
8 5 (5.05%) Applications Support
8 5 (5.05%) DBA
8 5 (5.05%) Technical Support
8 5 (5.05%) Help Desk Engineer
8 5 (5.05%) Service Desk Team Leader
8 5 (5.05%) IT Support
8 5 (5.05%) Help Desk Support Engineer
9 4 (4.04%) IT Services Manager
9 4 (4.04%) Help Desk Analyst
Libraries, Frameworks & Software Standards
1 3 (3.03%) .NET
1 3 (3.03%) Middleware
2 2 (2.02%) Web Services
3 1 (1.01%) SAML
3 1 (1.01%) ASP.NET
3 1 (1.01%) COM
3 1 (1.01%) CSS
Miscellaneous
1 14 (14.14%) Management Information System
2 12 (12.12%) Thin Client
2 12 (12.12%) Fat Client
3 4 (4.04%) Video Conferencing
3 4 (4.04%) Statistics
3 4 (4.04%) Data Centre
4 3 (3.03%) iPhone
4 3 (3.03%) iPad
4 3 (3.03%) Blackberry
4 3 (3.03%) Clustering
5 2 (2.02%) Tandem
5 2 (2.02%) Cryptography
5 2 (2.02%) PKI
5 2 (2.02%) AS400
5 2 (2.02%) FlexPod
5 2 (2.02%) Distributed Denial-of-Service
6 1 (1.01%) Analytical Skills
6 1 (1.01%) Smartphone
Operating Systems
1 56 (56.57%) Windows
2 21 (21.21%) Windows Server 2012
3 18 (18.18%) Windows Server 2003
4 10 (10.10%) Windows Server 2008
5 9 (9.09%) Android
5 9 (9.09%) Linux
6 7 (7.07%) Mac OS X
7 4 (4.04%) Windows 7
Processes & Methodologies
1 52 (52.53%) ITIL
2 31 (31.31%) Service Management
3 23 (23.23%) Change Management
4 19 (19.19%) Service Delivery
5 18 (18.18%) Problem Management
6 16 (16.16%) Stakeholder Management
7 15 (15.15%) Continuous Improvement
8 11 (11.11%) Server Hardening
8 11 (11.11%) Server Building
8 11 (11.11%) Configuration Management
9 10 (10.10%) Penetration Testing
9 10 (10.10%) Performance Monitoring
9 10 (10.10%) Change Control
10 9 (9.09%) Release Management
10 9 (9.09%) Database Tuning
11 8 (8.08%) Vulnerability Management
11 8 (8.08%) Database Security
11 8 (8.08%) Database Mirroring
11 8 (8.08%) Security Management
11 8 (8.08%) Information Security
Programming Languages
1 12 (12.12%) SQL
2 5 (5.05%) PowerShell
3 2 (2.02%) JavaScript
4 1 (1.01%) PHP
4 1 (1.01%) C#
4 1 (1.01%) Java
Qualifications
1 11 (11.11%) ITIL Certification
2 10 (10.10%) CISM
2 10 (10.10%) CISSP
3 9 (9.09%) MCITP
3 9 (9.09%) Degree
3 9 (9.09%) Microsoft Certification
4 7 (7.07%) MCP
4 7 (7.07%) MCSA
4 7 (7.07%) CISA
5 4 (4.04%) VMware Certified Professional (VCP)
6 2 (2.02%) MCDST
7 1 (1.01%) CCSA
7 1 (1.01%) CCSE
7 1 (1.01%) CCNP
7 1 (1.01%) Cisco Certification
Quality Assurance & Compliance
1 33 (33.33%) SLA
2 4 (4.04%) ISO/IEC 27001
System Software
1 32 (32.32%) Active Directory
2 28 (28.28%) VMware Infrastructure
3 10 (10.10%) XenDesktop
4 2 (2.02%) Hyper-V
5 1 (1.01%) XenApp
5 1 (1.01%) Shibboleth
Systems Management
1 5 (5.05%) Plesk
1 5 (5.05%) cPanel
2 3 (3.03%) SCCM
3 2 (2.02%) SCOM
3 2 (2.02%) FortiGate
3 2 (2.02%) Symantec Endpoint Protection
4 1 (1.01%) Foglight
4 1 (1.01%) Oracle RMAN
4 1 (1.01%) SCVMM
4 1 (1.01%) Data Guard
Vendors
1 48 (48.48%) Microsoft
2 42 (42.42%) VMware
3 36 (36.36%) Citrix
4 17 (17.17%) Cisco
5 12 (12.12%) NetApp
6 8 (8.08%) IBM
7 6 (6.06%) Oracle
8 4 (4.04%) EMC
8 4 (4.04%) SolarWinds
9 3 (3.03%) SAP
9 3 (3.03%) Apple
9 3 (3.03%) Avaya
9 3 (3.03%) Juniper
10 2 (2.02%) CommVault
10 2 (2.02%) Teradata
10 2 (2.02%) Dell
10 2 (2.02%) Symantec
10 2 (2.02%) Veeam
10 2 (2.02%) Tableau
10 2 (2.02%) Hortonworks
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