IT Support Jobs in Manchester

IT Support
North West > Manchester

The median IT Support salary in Manchester is £28,000 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 112 139 156
Rank change year-on-year +27 +17 -10
Permanent jobs requiring an IT Support 112 110 104
As % of all permanent jobs advertised in Manchester 2.18% 2.22% 1.84%
As % of the Job Titles category 2.31% 2.42% 1.90%
Number of salaries quoted 111 53 87
10th Percentile £21,500 £21,300 £22,900
25th Percentile £24,250 £22,500 £25,000
Median annual salary (50th Percentile) £28,000 £25,000 £27,500
Median % change year-on-year +12.00% -9.09% -
75th Percentile £31,125 £30,875 £33,750
90th Percentile £41,750 £33,400 £43,150
North West median annual salary £28,000 £25,500 £27,500
% change year-on-year +9.80% -7.27% -

All Permanent IT Job Vacancies
Manchester

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 4,849 4,545 5,477
% of permanent jobs with a recognized job title 94.50% 91.60% 97.02%
Number of salaries quoted 3,739 2,664 3,681
10th Percentile £30,000 £31,250 £31,250
25th Percentile £40,988 £42,500 £41,250
Median annual salary (50th Percentile) £54,000 £57,413 £55,000
Median % change year-on-year -5.94% +4.39% +10.00%
75th Percentile £68,750 £71,250 £70,000
90th Percentile £81,250 £82,500 £85,000
North West median annual salary £50,000 £54,882 £52,500
% change year-on-year -8.90% +4.54% +10.53%

IT Support
Job Vacancy Trend in Manchester

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for IT Support in Manchester

IT Support
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing IT Support in Manchester.

Salary trend for IT Support in Manchester

IT Support
Salary Histogram in Manchester

Salary distribution for jobs citing IT Support in Manchester over the 6 months to 5 May 2024.

Salary histogram for IT Support in Manchester

IT Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Manchester region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stockport +36 13 £42,500 - 1
Altrincham - 6 £18,000 -
Wigan - 5 £25,000 - 1
Oldham +31 3 £27,500 -
Bury - 3 £27,500 -
Salford +16 1 £28,500 -5.00% 1
Sale - 1 £23,000 -
IT Support
North West

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 5 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring IT Support in the job title.

1 55 (49.11%) Windows
1 55 (49.11%) Microsoft
2 53 (47.32%) Social Skills
3 51 (45.54%) Microsoft 365
4 49 (43.75%) Active Directory
5 29 (25.89%) Problem-Solving
6 25 (22.32%) Microsoft Office
7 24 (21.43%) Windows Server
8 21 (18.75%) Azure
9 19 (16.96%) Windows 10
10 17 (15.18%) Customer Service
10 17 (15.18%) Wi-Fi
10 17 (15.18%) EPoS
11 16 (14.29%) Wireless
11 16 (14.29%) Microsoft Intune
12 14 (12.50%) Project Management
12 14 (12.50%) ITIL
12 14 (12.50%) Microsoft Exchange
12 14 (12.50%) Finance
13 13 (11.61%) Organisational Skills
14 12 (10.71%) DNS
14 12 (10.71%) Apple
14 12 (10.71%) Firewall
15 11 (9.82%) SharePoint
15 11 (9.82%) Driving Licence
15 11 (9.82%) DBS Check
15 11 (9.82%) Analytical Skills
16 9 (8.04%) Customer-Centricity
16 9 (8.04%) Service Delivery
16 9 (8.04%) Retail

IT Support Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (12.50%) Microsoft Exchange
2 11 (9.82%) SharePoint
3 3 (2.68%) IIS
4 1 (0.89%) Site Server
Applications
1 25 (22.32%) Microsoft Office
2 4 (3.57%) Microsoft Excel
3 2 (1.79%) Spreadsheet
Cloud Services
1 51 (45.54%) Microsoft 365
2 21 (18.75%) Azure
3 8 (7.14%) AWS
4 6 (5.36%) Entra ID
5 5 (4.46%) Google Workspace
5 5 (4.46%) OneDrive
6 2 (1.79%) Amazon EC2
7 1 (0.89%) Cloud Computing
7 1 (0.89%) WhatsApp
Communications & Networking
1 17 (15.18%) Wi-Fi
2 16 (14.29%) Wireless
3 12 (10.71%) DNS
3 12 (10.71%) Firewall
4 7 (6.25%) DHCP
5 6 (5.36%) LAN
6 5 (4.46%) Internet
6 5 (4.46%) NAS
6 5 (4.46%) SAN
6 5 (4.46%) VLAN
7 1 (0.89%) Network Security
7 1 (0.89%) Remote Desktop
7 1 (0.89%) TCP/IP
7 1 (0.89%) Unified Communications
7 1 (0.89%) VPN
7 1 (0.89%) WAN
Database & Business Intelligence
1 8 (7.14%) SQL Server
2 2 (1.79%) Amazon RDS
General
1 53 (47.32%) Social Skills
2 14 (12.50%) Finance
3 13 (11.61%) Organisational Skills
4 11 (9.82%) Analytical Skills
5 9 (8.04%) Retail
6 5 (4.46%) German Language
7 4 (3.57%) Inclusion and Diversity
7 4 (3.57%) Public Sector
8 3 (2.68%) Electronics
9 2 (1.79%) Legal
10 1 (0.89%) Financial Institution
10 1 (0.89%) Law
10 1 (0.89%) Marketing
Miscellaneous
1 17 (15.18%) EPoS
2 11 (9.82%) Driving Licence
3 7 (6.25%) Self-Motivation
4 4 (3.57%) Digital Signage
5 2 (1.79%) Management Information System
6 1 (0.89%) e-Learning
6 1 (0.89%) Onboarding
6 1 (0.89%) Replication
6 1 (0.89%) Video Conferencing
Operating Systems
1 55 (49.11%) Windows
2 24 (21.43%) Windows Server
3 19 (16.96%) Windows 10
4 5 (4.46%) Android
4 5 (4.46%) Mac OS
4 5 (4.46%) Windows Server 2012
5 2 (1.79%) Linux
5 2 (1.79%) Windows Server 2016
5 2 (1.79%) Windows Server 2019
Processes & Methodologies
1 29 (25.89%) Problem-Solving
2 17 (15.18%) Customer Service
3 14 (12.50%) ITIL
3 14 (12.50%) Project Management
4 9 (8.04%) Customer-Centricity
4 9 (8.04%) Service Delivery
5 8 (7.14%) CRM
5 8 (7.14%) Service Management
5 8 (7.14%) Time Management
6 7 (6.25%) IT Strategy
6 7 (6.25%) Technical Leadership
7 5 (4.46%) Antivirus Management
7 5 (4.46%) Email Filtering
7 5 (4.46%) Incident Management
7 5 (4.46%) Kalman Filter
7 5 (4.46%) Server Management
7 5 (4.46%) Storage Management
8 4 (3.57%) Biometrics
8 4 (3.57%) ITSM
8 4 (3.57%) Software Testing
Programming Languages
1 6 (5.36%) PHP
1 6 (5.36%) SQL
Qualifications
1 11 (9.82%) DBS Check
2 7 (6.25%) Degree
3 6 (5.36%) Microsoft Certification
4 1 (0.89%) A+ Certification
4 1 (0.89%) CCNA
4 1 (0.89%) Cisco Certification
4 1 (0.89%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (5.36%) SLA
2 5 (4.46%) GDPR
3 4 (3.57%) PCI DSS
4 1 (0.89%) ISO/IEC 27001
4 1 (0.89%) QA
System Software
1 49 (43.75%) Active Directory
2 7 (6.25%) Hyper-V
3 6 (5.36%) VMware Infrastructure
4 3 (2.68%) Virtual Machines
5 1 (0.89%) vSphere
Systems Management
1 16 (14.29%) Microsoft Intune
2 4 (3.57%) Autotask
3 2 (1.79%) Grafana
3 2 (1.79%) Prometheus
3 2 (1.79%) SCCM
Vendors
1 55 (49.11%) Microsoft
2 12 (10.71%) Apple
3 8 (7.14%) Sophos
3 8 (7.14%) VMware
4 5 (4.46%) Cisco
4 5 (4.46%) ESET
5 4 (3.57%) Datto
6 3 (2.68%) Veeam
7 2 (1.79%) Citrix
7 2 (1.79%) Dell
7 2 (1.79%) Google
8 1 (0.89%) Aruba
8 1 (0.89%) Fortinet
8 1 (0.89%) HP
8 1 (0.89%) SolarWinds