The statistics below represent IT jobs advertised across the Manchester region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Service Desk Analyst
North West / Manchester
Rank 174 140 159
Rank change year-on-year
-34 +19
Permanent jobs requiring a Service Desk Analyst 15 31 37
As % of all permanent IT jobs located in Manchester 0.41% 0.99% 0.96%
As % of the Job Titles category 0.42% 1.03% 1.00%
Number of salaries quoted 15 22 34
Median salary £25,500 £22,500 £20,500
Median salary % change year-on-year
+13.33% +9.75%
90% offered a salary of more than £21,000 £19,550 £18,300
10% offered a salary of more than £32,500 £25,000 £22,000
UK excluding London median salary £22,000 £21,500 £21,625
% change year-on-year
+2.32% -0.57%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3531 3017 3715
As % of all permanent IT jobs located in Manchester 96.77% 95.99% 96.80%
Number of salaries quoted 3046 2522 3202
Median salary £42,500 £40,000 £37,500
Median salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Salary Trend in Manchester

Service Desk Analyst
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Manchester region over the 3 months to 17 January 2017.

Service Desk Analyst Salary Histogram in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan -12 1 £22,500 -5.90%
Oldham -20 1 £22,500 +4.65%
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 17 January 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Service Desk Analyst in the job title.

1 24 (60.00%) Active Directory
2 21 (52.50%) ITIL
3 19 (47.50%) Windows
4 14 (35.00%) Microsoft
5 12 (30.00%) Windows 7
6 11 (27.50%) Citrix
6 11 (27.50%) MS Excel
7 10 (25.00%) MS Office
7 10 (25.00%) Service Management
8 9 (22.50%) Cisco
8 9 (22.50%) German Language
9 6 (15.00%) VMware
10 5 (12.50%) Remote Desktop
10 5 (12.50%) MOS
10 5 (12.50%) Law
10 5 (12.50%) MS Exchange
10 5 (12.50%) VPN
11 4 (10.00%) Windows XP
11 4 (10.00%) MCSA
11 4 (10.00%) TCP/IP
11 4 (10.00%) SLA
11 4 (10.00%) Microsoft Certification
11 4 (10.00%) Legal
11 4 (10.00%) AppSense
11 4 (10.00%) Office 365
11 4 (10.00%) Time Management
11 4 (10.00%) Finance
12 3 (7.50%) Mathematics
12 3 (7.50%) iPhone
12 3 (7.50%) Windows 8

Service Desk Analyst Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.50%) MS Exchange
2 2 (5.00%) IIS
3 1 (2.50%) Skype for Business
Applications
1 11 (27.50%) MS Excel
2 10 (25.00%) MS Office
3 3 (7.50%) MS PowerPoint
Cloud Services
1 4 (10.00%) Office 365
Communications & Networking
1 5 (12.50%) Remote Desktop
1 5 (12.50%) VPN
2 4 (10.00%) TCP/IP
3 2 (5.00%) DNS
3 2 (5.00%) Extranet
3 2 (5.00%) Firewall
3 2 (5.00%) HTTP
3 2 (5.00%) LAN
3 2 (5.00%) SSL
3 2 (5.00%) VoIP
3 2 (5.00%) WAN
4 1 (2.50%) ADSL
4 1 (2.50%) Cisco IPT
4 1 (2.50%) IP Telephony
4 1 (2.50%) SAN
4 1 (2.50%) Skype
Database & Business Intelligence
1 2 (5.00%) Relational Database
2 1 (2.50%) SQL Server
General
1 9 (22.50%) German Language
2 5 (12.50%) Law
3 4 (10.00%) Finance
3 4 (10.00%) Legal
4 3 (7.50%) Marketing
5 2 (5.00%) Banking
5 2 (5.00%) French Language
5 2 (5.00%) Spanish Language
6 1 (2.50%) Investment Banking
Miscellaneous
1 3 (7.50%) Blackberry
1 3 (7.50%) iPad
1 3 (7.50%) iPhone
1 3 (7.50%) Mathematics
2 2 (5.00%) Fat Client
2 2 (5.00%) Thin Client
3 1 (2.50%) Management Information System
Operating Systems
1 19 (47.50%) Windows
2 12 (30.00%) Windows 7
3 4 (10.00%) Windows XP
4 3 (7.50%) Windows 8
4 3 (7.50%) Windows Server
4 3 (7.50%) Windows Server 2012
5 2 (5.00%) Windows Server 2003
5 2 (5.00%) Windows Server 2008
6 1 (2.50%) Windows 10
6 1 (2.50%) Windows Vista
Processes & Methodologies
1 21 (52.50%) ITIL
2 10 (25.00%) Service Management
3 4 (10.00%) Time Management
4 2 (5.00%) Coaching
4 2 (5.00%) Document Management
4 2 (5.00%) Problem Management
5 1 (2.50%) Compliance Management
5 1 (2.50%) Continuous Improvement
5 1 (2.50%) Incident Management
5 1 (2.50%) Information Management
5 1 (2.50%) Network Monitoring
5 1 (2.50%) Performance Monitoring
5 1 (2.50%) Practice Management
5 1 (2.50%) Service Delivery
Programming Languages
1 3 (7.50%) C
1 3 (7.50%) SQL
Qualifications
1 5 (12.50%) MOS
2 4 (10.00%) MCSA
2 4 (10.00%) Microsoft Certification
3 3 (7.50%) MCDST
3 3 (7.50%) MCITP
4 1 (2.50%) ITIL Certification
4 1 (2.50%) Security Cleared
Quality Assurance & Compliance
1 4 (10.00%) SLA
System Software
1 24 (60.00%) Active Directory
2 2 (5.00%) Hyper-V
3 1 (2.50%) VMware Infrastructure
Vendors
1 14 (35.00%) Microsoft
2 11 (27.50%) Citrix
3 9 (22.50%) Cisco
4 6 (15.00%) VMware
5 4 (10.00%) AppSense
6 3 (7.50%) iManage
7 1 (2.50%) Hummingbird
7 1 (2.50%) Interwoven
7 1 (2.50%) ServiceNow
7 1 (2.50%) WatchGuard
Manchester, Lancashire
CoreCom Consulting
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Manchester
Cathcart Associates
Salary: £25000 - £30000 per annum
Posted: 12 days ago