The statistics below represent IT jobs advertised across the Manchester region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
North West / Manchester
Rank 182 139 165
Rank change year-on-year
-43 +26
Permanent jobs requiring a Service Desk Analyst 18 37 23
As % of all permanent IT jobs located in Manchester 0.47% 1.12% 0.58%
As % of the Job Titles category 0.49% 1.15% 0.60%
Number of salaries quoted 18 26 20
Median salary £25,500 £21,956 £19,500
Median salary % change year-on-year
+16.14% +12.59%
90% offered a salary of more than £20,700 £19,000 £17,000
10% offered a salary of more than £26,450 £26,750 £23,550
UK excluding London median salary £22,500 £21,573 £21,750
% change year-on-year
+4.29% -0.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3684 3218 3823
As % of all permanent IT jobs located in Manchester 96.72% 97.02% 96.93%
Number of salaries quoted 3089 2659 3238
Median salary £42,500 £41,500 £37,500
Median salary % change year-on-year
+2.40% +10.66%
90% offered a salary of more than £26,500 £25,000 £24,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Salary Trend in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan -12 1 £20,000 -16.36% 1
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 23 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Service Desk Analyst in the job title.

1 27 (69.23%) ITIL
2 20 (51.28%) Windows
2 20 (51.28%) Active Directory
3 16 (41.03%) Service Management
4 15 (38.46%) MS Excel
4 15 (38.46%) Windows 7
5 14 (35.90%) MS Office
6 13 (33.33%) Microsoft
6 13 (33.33%) German Language
7 12 (30.77%) Citrix
8 9 (23.08%) VPN
8 9 (23.08%) MOS
9 8 (20.51%) AppSense
10 7 (17.95%) Cisco
10 7 (17.95%) MS Exchange
10 7 (17.95%) Remote Desktop
11 6 (15.38%) Office 365
11 6 (15.38%) Microsoft Certification
11 6 (15.38%) MCSA
11 6 (15.38%) SLA
11 6 (15.38%) TCP/IP
12 5 (12.82%) Law
12 5 (12.82%) MCDST
12 5 (12.82%) MCITP
12 5 (12.82%) Marketing
13 4 (10.26%) iManage
13 4 (10.26%) Time Management
13 4 (10.26%) Legal
14 3 (7.69%) Firewall
14 3 (7.69%) C

Service Desk Analyst Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (17.95%) MS Exchange
2 2 (5.13%) Skype for Business
Applications
1 15 (38.46%) MS Excel
2 14 (35.90%) MS Office
3 3 (7.69%) MS PowerPoint
Cloud Services
1 6 (15.38%) Office 365
Communications & Networking
1 9 (23.08%) VPN
2 7 (17.95%) Remote Desktop
3 6 (15.38%) TCP/IP
4 3 (7.69%) Firewall
5 2 (5.13%) LAN
5 2 (5.13%) Skype
5 2 (5.13%) VoIP
5 2 (5.13%) WAN
6 1 (2.56%) ADSL
6 1 (2.56%) Cisco IPT
6 1 (2.56%) IP Telephony
6 1 (2.56%) SAN
Database & Business Intelligence
1 1 (2.56%) SQL Server
General
1 13 (33.33%) German Language
2 5 (12.82%) Law
2 5 (12.82%) Marketing
3 4 (10.26%) Legal
4 3 (7.69%) Finance
5 2 (5.13%) Banking
5 2 (5.13%) French Language
5 2 (5.13%) Spanish Language
6 1 (2.56%) Investment Banking
Miscellaneous
1 2 (5.13%) Fat Client
1 2 (5.13%) Thin Client
2 1 (2.56%) Management Information System
Operating Systems
1 20 (51.28%) Windows
2 15 (38.46%) Windows 7
3 2 (5.13%) Windows Vista
4 1 (2.56%) Windows 10
4 1 (2.56%) Windows 8
4 1 (2.56%) Windows Server
4 1 (2.56%) Windows Server 2003
4 1 (2.56%) Windows Server 2008
4 1 (2.56%) Windows Server 2012
4 1 (2.56%) Windows XP
Processes & Methodologies
1 27 (69.23%) ITIL
2 16 (41.03%) Service Management
3 4 (10.26%) Time Management
4 3 (7.69%) Mathematics
5 2 (5.13%) Document Management
5 2 (5.13%) Incident Management
5 2 (5.13%) Practice Management
5 2 (5.13%) Problem Management
5 2 (5.13%) Service Delivery
6 1 (2.56%) Compliance Management
6 1 (2.56%) Continuous Improvement
6 1 (2.56%) Information Management
6 1 (2.56%) Network Monitoring
6 1 (2.56%) Performance Monitoring
Programming Languages
1 3 (7.69%) C
2 1 (2.56%) SQL
Qualifications
1 9 (23.08%) MOS
2 6 (15.38%) MCSA
2 6 (15.38%) Microsoft Certification
3 5 (12.82%) MCDST
3 5 (12.82%) MCITP
4 2 (5.13%) ITIL Certification
Quality Assurance & Compliance
1 6 (15.38%) SLA
System Software
1 20 (51.28%) Active Directory
2 2 (5.13%) Hyper-V
3 1 (2.56%) VMware Infrastructure
Vendors
1 13 (33.33%) Microsoft
2 12 (30.77%) Citrix
3 8 (20.51%) AppSense
4 7 (17.95%) Cisco
5 4 (10.26%) iManage
6 3 (7.69%) VMware
7 2 (5.13%) Interwoven
8 1 (2.56%) Hummingbird
8 1 (2.56%) ServiceNow
8 1 (2.56%) Sitecore
8 1 (2.56%) WatchGuard
Manchester, Lancashire
Rullion
Salary: £21000 per annum
Posted: 2 days ago
Wigan, Lancashire
Cathcart Associates Ltd
Salary: £20000 - £22000 per annum
Posted: 3 days ago