The statistics below represent IT jobs advertised across the Manchester region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 159 171 165
Rank change year-on-year
+12 -6
Permanent jobs requiring a Service Desk Analyst 24 22 25
As % of all permanent IT jobs located in Manchester 0.66% 0.61% 0.63%
As % of the Job Titles category 0.68% 0.63% 0.65%
Number of salaries quoted 16 15 22
Median salary £23,000 £22,000 £19,500
Median salary % change year-on-year
+4.54% +12.82%
90% offered a salary of more than £18,500 £19,400 £17,500
10% offered a salary of more than £25,000 £25,450 £24,000
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3522 3476 3833
As % of all permanent IT jobs located in Manchester 97.56% 96.77% 96.82%
Number of salaries quoted 2982 2881 3120
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £60,000 £54,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Salary Trend in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham -7 2 £24,000 +41.17% 2
Wigan - 2 £21,500 -
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 27 July 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Service Desk Analyst in the job title.

1 44 (75.86%) Windows
2 29 (50.00%) MS Office
3 27 (46.55%) Active Directory
3 27 (46.55%) Windows 7
4 25 (43.10%) Finance
5 24 (41.38%) Blackberry
6 23 (39.66%) MS Excel
7 22 (37.93%) Blackberry Enterprise Server
8 21 (36.21%) SLA
9 20 (34.48%) Law
9 20 (34.48%) Legal
10 19 (32.76%) Ticket Management
11 18 (31.03%) ITIL
12 15 (25.86%) Microsoft
13 13 (22.41%) Service Delivery
14 12 (20.69%) Citrix
15 9 (15.52%) Windows Server 2008
16 8 (13.79%) WAN
16 8 (13.79%) Windows XP
17 7 (12.07%) iPad
18 6 (10.34%) Document Management
18 6 (10.34%) VPN
19 5 (8.62%) Microsoft Certification
19 5 (8.62%) LAN
19 5 (8.62%) Degree
19 5 (8.62%) MOS
19 5 (8.62%) Windows Server 2012
19 5 (8.62%) Problem Management
20 4 (6.90%) ITIL Foundation Certificate
20 4 (6.90%) Coaching

Service Desk Analyst Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (37.93%) Blackberry Enterprise Server
2 3 (5.17%) IIS
3 1 (1.72%) Exchange Server 2010
3 1 (1.72%) MS Exchange
Applications
1 29 (50.00%) MS Office
2 23 (39.66%) MS Excel
Communications & Networking
1 8 (13.79%) WAN
2 6 (10.34%) VPN
3 5 (8.62%) LAN
4 4 (6.90%) DNS
4 4 (6.90%) Extranet
5 3 (5.17%) DHCP
5 3 (5.17%) TCP/IP
6 2 (3.45%) BGP
6 2 (3.45%) OSPF
6 2 (3.45%) SNMP
6 2 (3.45%) Wireless
7 1 (1.72%) HTTP
7 1 (1.72%) SSL
7 1 (1.72%) VoIP
Database & Business Intelligence
1 3 (5.17%) Relational Database
2 1 (1.72%) SQL Server
General
1 25 (43.10%) Finance
2 20 (34.48%) Law
2 20 (34.48%) Legal
3 4 (6.90%) Banking
4 3 (5.17%) German Language
5 2 (3.45%) French Language
Miscellaneous
1 24 (41.38%) Blackberry
2 7 (12.07%) iPad
3 2 (3.45%) Analytical Skills
3 2 (3.45%) CMDB
3 2 (3.45%) Driving Licence
3 2 (3.45%) iPhone
3 2 (3.45%) Management Information System
3 2 (3.45%) Replication
3 2 (3.45%) Wiki
4 1 (1.72%) Fat Client
4 1 (1.72%) Mathematics
4 1 (1.72%) Thin Client
Operating Systems
1 44 (75.86%) Windows
2 27 (46.55%) Windows 7
3 9 (15.52%) Windows Server 2008
4 8 (13.79%) Windows XP
5 5 (8.62%) Windows Server 2012
6 4 (6.90%) Windows Server
6 4 (6.90%) Windows Server 2003
7 2 (3.45%) Windows 8
8 1 (1.72%) Windows Vista
Processes & Methodologies
1 19 (32.76%) Ticket Management
2 18 (31.03%) ITIL
3 13 (22.41%) Service Delivery
4 6 (10.34%) Document Management
5 5 (8.62%) Problem Management
6 4 (6.90%) Agile Software Development
6 4 (6.90%) Coaching
7 3 (5.17%) Incident Management
7 3 (5.17%) Network Monitoring
8 2 (3.45%) Change Management
8 2 (3.45%) Configuration Management
8 2 (3.45%) Data Validation
8 2 (3.45%) Process Improvement
8 2 (3.45%) Time Management
8 2 (3.45%) Validation
9 1 (1.72%) Service Management
Programming Languages
1 2 (3.45%) SQL
2 1 (1.72%) C
Qualifications
1 5 (8.62%) Degree
1 5 (8.62%) Microsoft Certification
1 5 (8.62%) MOS
2 4 (6.90%) ITIL Foundation Certificate
2 4 (6.90%) MCDST
3 3 (5.17%) ITIL Certification
Quality Assurance & Compliance
1 21 (36.21%) SLA
System Software
1 27 (46.55%) Active Directory
2 1 (1.72%) Terminal Server
Vendors
1 15 (25.86%) Microsoft
2 12 (20.69%) Citrix
3 4 (6.90%) Cisco
3 4 (6.90%) VMware
4 2 (3.45%) Extreme Networks
4 2 (3.45%) Juniper
5 1 (1.72%) Twitter
Manchester, Lancashire
ARC IT Recruitment Ltd
Salary: Up to £25k
Posted: 4 days ago
Oldham
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £28000.00 per annum
Posted: 15 days ago
Oldham
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £28000.00 per annum
Posted: 26 days ago