The statistics below represent IT jobs advertised across the Manchester region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 155 164 160
Rank change year-on-year
+9 -4
Permanent jobs requiring a Service Desk Analyst 24 19 27
As % of all permanent IT jobs located in Manchester 0.69% 0.57% 0.69%
As % of the Job Titles category 0.70% 0.59% 0.71%
Number of salaries quoted 13 14 25
Median salary £19,500 £22,250 £19,500
Median salary % change year-on-year
-12.35% +14.10%
90% offered a salary of more than £17,200 £19,300 £17,500
10% offered a salary of more than £22,800 £24,250 £25,750
UK excluding London median salary £21,500 £22,000 £22,000
% change year-on-year
-2.27% -
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3415 3206 3798
As % of all permanent IT jobs located in Manchester 97.88% 96.71% 96.84%
Number of salaries quoted 2935 2670 3109
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £21,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Salary Trend in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham +3 2 £19,000 +5.55%
Bolton - 1 £17,000 -
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 28 June 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Service Desk Analyst in the job title.

1 43 (76.79%) Windows
2 35 (62.50%) MS Office
3 30 (53.57%) Windows 7
4 29 (51.79%) Finance
5 28 (50.00%) MS Excel
6 26 (46.43%) SLA
6 26 (46.43%) Blackberry
6 26 (46.43%) Blackberry Enterprise Server
7 25 (44.64%) Law
8 24 (42.86%) Legal
9 23 (41.07%) Ticket Management
10 21 (37.50%) ITIL
11 20 (35.71%) Active Directory
12 15 (26.79%) Microsoft
13 14 (25.00%) Service Delivery
14 11 (19.64%) Windows Server 2008
15 8 (14.29%) WAN
16 7 (12.50%) Citrix
16 7 (12.50%) Degree
17 6 (10.71%) Problem Management
17 6 (10.71%) VPN
18 5 (8.93%) Microsoft Certification
18 5 (8.93%) Windows Server 2003
18 5 (8.93%) TCP/IP
18 5 (8.93%) LAN
18 5 (8.93%) MOS
18 5 (8.93%) Document Management
18 5 (8.93%) Incident Management
18 5 (8.93%) iPad
19 4 (7.14%) ITIL Foundation Certificate

Service Desk Analyst Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (46.43%) Blackberry Enterprise Server
2 2 (3.57%) IIS
3 1 (1.79%) Exchange Server 2010
3 1 (1.79%) MS Exchange
Applications
1 35 (62.50%) MS Office
2 28 (50.00%) MS Excel
Communications & Networking
1 8 (14.29%) WAN
2 6 (10.71%) VPN
3 5 (8.93%) LAN
3 5 (8.93%) TCP/IP
4 3 (5.36%) DHCP
4 3 (5.36%) DNS
5 2 (3.57%) BGP
5 2 (3.57%) OSPF
5 2 (3.57%) SNMP
5 2 (3.57%) Wi-Fi
5 2 (3.57%) Wireless
6 1 (1.79%) Intranet
6 1 (1.79%) VoIP
Database & Business Intelligence
1 2 (3.57%) Relational Database
2 1 (1.79%) SQL Server
General
1 29 (51.79%) Finance
2 25 (44.64%) Law
3 24 (42.86%) Legal
4 4 (7.14%) Banking
5 2 (3.57%) French Language
5 2 (3.57%) German Language
Miscellaneous
1 26 (46.43%) Blackberry
2 5 (8.93%) iPad
3 4 (7.14%) Analytical Skills
3 4 (7.14%) Management Information System
4 2 (3.57%) CMDB
4 2 (3.57%) Driving Licence
4 2 (3.57%) Replication
4 2 (3.57%) Wiki
5 1 (1.79%) Fat Client
5 1 (1.79%) Mathematics
5 1 (1.79%) Thin Client
Operating Systems
1 43 (76.79%) Windows
2 30 (53.57%) Windows 7
3 11 (19.64%) Windows Server 2008
4 5 (8.93%) Windows Server 2003
5 4 (7.14%) Windows XP
6 2 (3.57%) Windows Server
7 1 (1.79%) Windows Server 2012
7 1 (1.79%) Windows Vista
Processes & Methodologies
1 23 (41.07%) Ticket Management
2 21 (37.50%) ITIL
3 14 (25.00%) Service Delivery
4 6 (10.71%) Problem Management
5 5 (8.93%) Document Management
5 5 (8.93%) Incident Management
6 4 (7.14%) Agile Software Development
7 3 (5.36%) Network Monitoring
7 3 (5.36%) Service Management
8 2 (3.57%) Change Management
8 2 (3.57%) Configuration Management
8 2 (3.57%) Data Validation
8 2 (3.57%) Process Improvement
8 2 (3.57%) Time Management
8 2 (3.57%) Validation
9 1 (1.79%) Project Management
Programming Languages
1 1 (1.79%) C
1 1 (1.79%) SQL
Qualifications
1 7 (12.50%) Degree
2 5 (8.93%) Microsoft Certification
2 5 (8.93%) MOS
3 4 (7.14%) ITIL Certification
3 4 (7.14%) ITIL Foundation Certificate
3 4 (7.14%) MCDST
4 2 (3.57%) MCP
Quality Assurance & Compliance
1 26 (46.43%) SLA
System Software
1 20 (35.71%) Active Directory
2 1 (1.79%) Terminal Server
Vendors
1 15 (26.79%) Microsoft
2 7 (12.50%) Citrix
3 2 (3.57%) Cisco
3 2 (3.57%) Dell
3 2 (3.57%) Extreme Networks
3 2 (3.57%) Intel Security
3 2 (3.57%) Juniper
4 1 (1.79%) Twitter
Manchester, Lancashire
ARC IT Recruitment Ltd
Salary: Up to £25k
Posted: 9 hours ago