The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 157 163 159
Rank change year-on-year
+6 -4
Permanent jobs requiring a Service Desk Analyst 25 16 22
As % of all permanent IT jobs located in Manchester 0.62% 0.41% 0.58%
As % of the Job Titles category 0.65% 0.43% 0.60%
Number of salaries quoted 23 15 22
Average salary £19,500 £20,000 £19,000
Average salary % change year-on-year
-2.50% +5.26%
90% offered a salary of more than £17,000 £18,000 £16,000
10% offered a salary of more than £22,300 £24,400 £29,000
UK excluding London average salary £22,000 £20,500 £21,500
% change year-on-year
+7.31% -4.65%
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3849 3710 3687
As % of all permanent IT jobs located in Manchester 94.92% 94.57% 96.82%
Number of salaries quoted 3179 3240 3243
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £55,000 £52,500 £51,400
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Salary Trend in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham +6 2 £17,500 -12.50%
Wigan - 2 £20,750 -
Bury - 1 £23,500 -
Stockport - 1 £21,500 -
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 27 August 2014, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 36 (64.29%) ITIL
2 25 (44.64%) Microsoft
2 25 (44.64%) Active Directory
3 22 (39.29%) Windows
4 16 (28.57%) MS Office
5 12 (21.43%) SLA
6 9 (16.07%) Citrix
6 9 (16.07%) MS Excel
6 9 (16.07%) Incident Management
7 8 (14.29%) Windows 7
7 8 (14.29%) Continuous Improvement
8 7 (12.50%) Service Management
8 7 (12.50%) Windows XP
9 6 (10.71%) LAN
9 6 (10.71%) Linux
9 6 (10.71%) WAN
9 6 (10.71%) Degree
9 6 (10.71%) Windows Server 2008
10 5 (8.93%) VMware Infrastructure
10 5 (8.93%) ITIL Foundation Certificate
10 5 (8.93%) VMware
10 5 (8.93%) MCITP
10 5 (8.93%) Service Delivery
10 5 (8.93%) Management Information System
10 5 (8.93%) Microsoft Certification
10 5 (8.93%) Juniper
10 5 (8.93%) MS Exchange
11 4 (7.14%) SharePoint
11 4 (7.14%) MCSA
11 4 (7.14%) MCP

Service Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 27 August 2014, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.93%) MS Exchange
2 4 (7.14%) SharePoint
3 1 (1.79%) Exchange Server 2010
3 1 (1.79%) Exchange Server 2013
Applications
1 16 (28.57%) MS Office
2 9 (16.07%) MS Excel
Business Applications
1 4 (7.14%) Oracle Applications
Communications & Networking
1 6 (10.71%) LAN
1 6 (10.71%) WAN
2 4 (7.14%) Junos
3 2 (3.57%) Wi-Fi
3 2 (3.57%) TCP/IP
4 1 (1.79%) Firewall
4 1 (1.79%) VoIP
General
1 3 (5.36%) Retail
2 1 (1.79%) Finance
2 1 (1.79%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.79%) COM
Miscellaneous
1 5 (8.93%) Management Information System
2 4 (7.14%) Thin Client
2 4 (7.14%) Fat Client
3 3 (5.36%) EPoS
3 3 (5.36%) Mathematics
4 2 (3.57%) Computer Science
Operating Systems
1 22 (39.29%) Windows
2 8 (14.29%) Windows 7
3 7 (12.50%) Windows XP
4 6 (10.71%) Linux
4 6 (10.71%) Windows Server 2008
5 4 (7.14%) Windows Server 2003
6 2 (3.57%) UNIX
7 1 (1.79%) Windows Server 2012
Processes & Methodologies
1 36 (64.29%) ITIL
2 9 (16.07%) Incident Management
3 8 (14.29%) Continuous Improvement
4 7 (12.50%) Service Management
5 5 (8.93%) Service Delivery
6 4 (7.14%) Business Continuity
6 4 (7.14%) Network Management
6 4 (7.14%) Business Continuity Planning
6 4 (7.14%) Problem Management
6 4 (7.14%) Time Management
6 4 (7.14%) Business Intelligence
7 3 (5.36%) Benchmarking
7 3 (5.36%) SAP Security
8 2 (3.57%) Root Cause Analysis
8 2 (3.57%) Service Desk Management
9 1 (1.79%) Change Management
9 1 (1.79%) E-Commerce
9 1 (1.79%) Data Protection
Programming Languages
1 3 (5.36%) SQL
Qualifications
1 6 (10.71%) Degree
2 5 (8.93%) ITIL Foundation Certificate
2 5 (8.93%) Microsoft Certification
2 5 (8.93%) MCITP
3 4 (7.14%) MCP
3 4 (7.14%) MCSA
4 3 (5.36%) ITIL Certification
5 2 (3.57%) MCSE
6 1 (1.79%) Citrix Certification
Quality Assurance & Compliance
1 12 (21.43%) SLA
System Software
1 25 (44.64%) Active Directory
2 5 (8.93%) VMware Infrastructure
3 4 (7.14%) Hyper-V
4 1 (1.79%) XenApp
4 1 (1.79%) XenServer
Vendors
1 25 (44.64%) Microsoft
2 9 (16.07%) Citrix
3 5 (8.93%) Juniper
3 5 (8.93%) VMware
4 4 (7.14%) Sophos
4 4 (7.14%) Websense
4 4 (7.14%) Hitachi
4 4 (7.14%) HP
4 4 (7.14%) Dell
4 4 (7.14%) Oracle
5 3 (5.36%) SAP
6 2 (3.57%) McAfee
7 1 (1.79%) Veeam
7 1 (1.79%) Cisco
7 1 (1.79%) NetApp
Manchester, Lancashire
Circle Recruitment
Salary: £16000 - £18000 per annum + Benefits + Bonus
Posted: 4 days ago
Manchester, Lancashire
Ashdown IT
Salary: £14000 - £18000 per annum
Posted: 4 days ago
Rochdale, Lancashire
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Salary: From £17,500 to £19,500 per annum
Posted: 6 days ago
Manchester, Lancashire
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Salary: From £18,000 to £23,000 per annum Plus Excellent Benefits
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Manchester
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Salary: £15000 - £18000 per annum
Posted: 20 days ago