The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 156 168 150
Rank change year-on-year
+12 -18
Permanent jobs requiring a Service Desk Analyst 27 15 25
As % of all permanent IT jobs located in Manchester 0.67% 0.37% 0.66%
As % of the Job Titles category 0.71% 0.39% 0.68%
Number of salaries quoted 24 14 25
Average salary £20,000 £22,424 £18,500
Average salary % change year-on-year
-10.80% +21.21%
90% offered a salary of more than £17,500 £18,300 £16,000
10% offered a salary of more than £24,000 £25,000 £31,000
UK excluding London average salary £21,675 £20,500 £21,500
% change year-on-year
+5.73% -4.65%
Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3792 3851 3665
As % of all permanent IT jobs located in Manchester 94.54% 94.97% 96.27%
Number of salaries quoted 3131 3341 3233
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £54,000 £51,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
North West

Service Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Salary Trend in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 8 £18,000 -
Wigan - 3 £22,500 -
Bury - 1 £23,500 -
Stockport - 1 £21,500 -
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 1 August 2014, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 38 (59.38%) ITIL
2 26 (40.63%) Microsoft
2 26 (40.63%) Active Directory
3 24 (37.50%) Windows
4 17 (26.56%) SLA
5 16 (25.00%) MS Office
6 13 (20.31%) Degree
7 11 (17.19%) Citrix
8 10 (15.63%) Service Management
9 9 (14.06%) Windows XP
10 8 (12.50%) MS Excel
10 8 (12.50%) Incident Management
11 7 (10.94%) MS Exchange
11 7 (10.94%) Windows 7
11 7 (10.94%) Continuous Improvement
12 6 (9.38%) ITIL Foundation Certificate
12 6 (9.38%) MCITP
12 6 (9.38%) LAN
12 6 (9.38%) Linux
12 6 (9.38%) Microsoft Certification
12 6 (9.38%) WAN
13 5 (7.81%) Juniper
13 5 (7.81%) HP
13 5 (7.81%) SQL
13 5 (7.81%) VMware
13 5 (7.81%) VMware Infrastructure
14 4 (6.25%) Security Cleared
14 4 (6.25%) Network Management
14 4 (6.25%) Junos
14 4 (6.25%) Hyper-V

Service Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 1 August 2014, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (10.94%) MS Exchange
2 3 (4.69%) SharePoint
3 2 (3.13%) Exchange Server 2010
4 1 (1.56%) Exchange Server 2003
4 1 (1.56%) Exchange Server 2013
Applications
1 16 (25.00%) MS Office
2 8 (12.50%) MS Excel
Business Applications
1 3 (4.69%) Oracle Applications
Communications & Networking
1 6 (9.38%) LAN
1 6 (9.38%) WAN
2 4 (6.25%) Junos
3 1 (1.56%) TCP/IP
3 1 (1.56%) VPN
3 1 (1.56%) VoIP
3 1 (1.56%) Firewall
3 1 (1.56%) Wi-Fi
3 1 (1.56%) NGN
General
1 3 (4.69%) Retail
2 1 (1.56%) Finance
2 1 (1.56%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.56%) COM
Miscellaneous
1 4 (6.25%) Fat Client
1 4 (6.25%) Mathematics
1 4 (6.25%) Management Information System
1 4 (6.25%) Thin Client
2 3 (4.69%) EPoS
3 2 (3.13%) Computer Science
4 1 (1.56%) Blackberry
4 1 (1.56%) iPhone
Operating Systems
1 24 (37.50%) Windows
2 9 (14.06%) Windows XP
3 7 (10.94%) Windows 7
4 6 (9.38%) Linux
5 4 (6.25%) Windows Server 2003
5 4 (6.25%) UNIX
6 3 (4.69%) Windows Server 2008
7 1 (1.56%) Windows Server 2012
7 1 (1.56%) Android
Processes & Methodologies
1 38 (59.38%) ITIL
2 10 (15.63%) Service Management
3 8 (12.50%) Incident Management
4 7 (10.94%) Continuous Improvement
5 4 (6.25%) Network Management
5 4 (6.25%) Business Continuity Planning
5 4 (6.25%) Business Continuity
5 4 (6.25%) PRINCE2
6 3 (4.69%) Business Intelligence
6 3 (4.69%) Benchmarking
6 3 (4.69%) Time Management
6 3 (4.69%) SAP Security
7 2 (3.13%) Service Desk Management
7 2 (3.13%) Root Cause Analysis
7 2 (3.13%) Service Delivery
7 2 (3.13%) Change Management
8 1 (1.56%) E-Commerce
8 1 (1.56%) Problem Management
8 1 (1.56%) Data Protection
8 1 (1.56%) Performance Improvement
Programming Languages
1 5 (7.81%) SQL
Qualifications
1 13 (20.31%) Degree
2 6 (9.38%) ITIL Foundation Certificate
2 6 (9.38%) MCITP
2 6 (9.38%) Microsoft Certification
3 4 (6.25%) Security Cleared
3 4 (6.25%) PRINCE2 Certification
3 4 (6.25%) MCSA
4 3 (4.69%) MCP
5 2 (3.13%) MCSE
6 1 (1.56%) CCIE
6 1 (1.56%) CCNA
6 1 (1.56%) Citrix Certification
6 1 (1.56%) Cisco Certification
Quality Assurance & Compliance
1 17 (26.56%) SLA
System Software
1 26 (40.63%) Active Directory
2 5 (7.81%) VMware Infrastructure
3 4 (6.25%) Hyper-V
4 1 (1.56%) XenApp
4 1 (1.56%) XenServer
Vendors
1 26 (40.63%) Microsoft
2 11 (17.19%) Citrix
3 5 (7.81%) Juniper
3 5 (7.81%) HP
3 5 (7.81%) VMware
4 4 (6.25%) Websense
4 4 (6.25%) Sophos
4 4 (6.25%) Dell
5 3 (4.69%) Hitachi
5 3 (4.69%) Oracle
5 3 (4.69%) SAP
6 2 (3.13%) Cisco
7 1 (1.56%) NetApp
7 1 (1.56%) McAfee
7 1 (1.56%) Facebook
7 1 (1.56%) Twitter
7 1 (1.56%) Veeam
Rochdale, Lancashire
Agilisys Professional Services Ltd
Salary: £19,000 per annum
Posted: 7 days ago
Manchester, Lancashire
Allegro Networks Ltd
Salary: From £18,000 to £23,000 per annum Plus Excellent Benefits
Posted: 21 days ago
Manchester
Adria Solutions Ltd
Salary: £16000 - £18000 per annum + Benefits
Posted: 21 days ago