The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 165 168 163
Rank change year-on-year
+3 -5
Permanent jobs requiring a Service Desk Analyst 27 25 16
As % of all permanent IT jobs located in Manchester 0.70% 0.62% 0.41%
As % of the Job Titles category 0.73% 0.65% 0.44%
Number of salaries quoted 16 23 15
Average salary £21,000 £19,500 £20,000
Average salary % change year-on-year
+7.69% -2.50%
90% offered a salary of more than £18,500 £17,000 £18,000
10% offered a salary of more than £23,250 £22,300 £24,400
UK excluding London average salary £22,000 £22,000 £20,500
% change year-on-year
- +7.31%
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3685 3859 3649
As % of all permanent IT jobs located in Manchester 95.79% 95.03% 94.46%
Number of salaries quoted 3093 3186 3184
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £51,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Salary Trend in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 6 £21,000 -
Stockport +4 2 £20,500 -4.65%
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 28 August 2015, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 25 (59.52%) Windows
2 20 (47.62%) MS Office
3 19 (45.24%) ITIL
3 19 (45.24%) Active Directory
4 16 (38.10%) Citrix
5 15 (35.71%) Microsoft
6 14 (33.33%) MS Excel
7 11 (26.19%) Legal
8 10 (23.81%) Finance
8 10 (23.81%) SLA
8 10 (23.81%) TCP/IP
8 10 (23.81%) Windows 7
9 9 (21.43%) VMware
10 7 (16.67%) Degree
10 7 (16.67%) Service Management
10 7 (16.67%) Management Information System
11 6 (14.29%) Service Delivery
11 6 (14.29%) Blackberry
11 6 (14.29%) Law
11 6 (14.29%) DNS
11 6 (14.29%) DHCP
11 6 (14.29%) SQL Server
11 6 (14.29%) Time Management
11 6 (14.29%) Analytical Skills
12 5 (11.90%) VMware Infrastructure
12 5 (11.90%) Android
12 5 (11.90%) Oracle
12 5 (11.90%) Windows XP
12 5 (11.90%) MS Exchange
12 5 (11.90%) LAN

Service Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 28 August 2015, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (11.90%) MS Exchange
2 4 (9.52%) SharePoint
2 4 (9.52%) Exchange Server 2010
3 1 (2.38%) Blackberry Enterprise Server
3 1 (2.38%) WorkSite
Applications
1 20 (47.62%) MS Office
2 14 (33.33%) MS Excel
Business Applications
1 4 (9.52%) Oracle Applications
2 1 (2.38%) Markit EDM
Cloud Services
1 1 (2.38%) Google Apps
Communications & Networking
1 10 (23.81%) TCP/IP
2 6 (14.29%) DHCP
2 6 (14.29%) DNS
3 5 (11.90%) LAN
3 5 (11.90%) VPN
4 4 (9.52%) Firewall
4 4 (9.52%) Cisco IOS
4 4 (9.52%) VoIP
4 4 (9.52%) Ethernet
4 4 (9.52%) IPv4
4 4 (9.52%) SAN
5 1 (2.38%) Internet
5 1 (2.38%) WAN
Database & Business Intelligence
1 6 (14.29%) SQL Server
2 1 (2.38%) Relational Database
General
1 11 (26.19%) Legal
2 10 (23.81%) Finance
3 6 (14.29%) Law
4 1 (2.38%) Financial Institution
4 1 (2.38%) Advertising
4 1 (2.38%) Banking
4 1 (2.38%) Retail
4 1 (2.38%) German Language
Miscellaneous
1 7 (16.67%) Management Information System
2 6 (14.29%) Blackberry
2 6 (14.29%) Analytical Skills
3 4 (9.52%) Data Centre
3 4 (9.52%) Enterprise Software
4 1 (2.38%) EPoS
4 1 (2.38%) Thin Client
4 1 (2.38%) Handset
4 1 (2.38%) Fat Client
4 1 (2.38%) Video Conferencing
Operating Systems
1 25 (59.52%) Windows
2 10 (23.81%) Windows 7
3 5 (11.90%) Android
3 5 (11.90%) Windows XP
4 4 (9.52%) Mac OS X
4 4 (9.52%) Linux
4 4 (9.52%) UNIX
5 2 (4.76%) Windows Server 2012
5 2 (4.76%) Windows Server 2008
6 1 (2.38%) Windows Mobile
6 1 (2.38%) Windows Vista
6 1 (2.38%) Windows Phone
6 1 (2.38%) Apple iOS
6 1 (2.38%) Windows 8
Processes & Methodologies
1 19 (45.24%) ITIL
2 7 (16.67%) Service Management
3 6 (14.29%) Service Delivery
3 6 (14.29%) Time Management
4 5 (11.90%) Document Management
5 4 (9.52%) Logistics
5 4 (9.52%) Incident Management
5 4 (9.52%) Continuous Improvement
5 4 (9.52%) ITSM
5 4 (9.52%) Business Intelligence
6 1 (2.38%) Configuration Management
6 1 (2.38%) CRM
6 1 (2.38%) Risk Management
6 1 (2.38%) Data Management
6 1 (2.38%) Data Governance
6 1 (2.38%) Service Desk Management
6 1 (2.38%) Enterprise Data Management
Programming Languages
1 2 (4.76%) SQL
Qualifications
1 7 (16.67%) Degree
2 1 (2.38%) ITIL Foundation Certificate
2 1 (2.38%) Microsoft Certification
2 1 (2.38%) ITIL Certification
Quality Assurance & Compliance
1 10 (23.81%) SLA
System Software
1 19 (45.24%) Active Directory
2 5 (11.90%) VMware Infrastructure
3 4 (9.52%) XenDesktop
4 1 (2.38%) Terminal Server
Vendors
1 16 (38.10%) Citrix
2 15 (35.71%) Microsoft
3 9 (21.43%) VMware
4 5 (11.90%) Oracle
4 5 (11.90%) Cisco
5 4 (9.52%) Hitachi
5 4 (9.52%) NetApp
6 1 (2.38%) Nokia
6 1 (2.38%) Apple
6 1 (2.38%) Remedy
6 1 (2.38%) HP
6 1 (2.38%) AppSense
6 1 (2.38%) Google
6 1 (2.38%) ServiceNow
6 1 (2.38%) Interwoven