The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 156 159 172
Rank change year-on-year
+3 +13
Permanent jobs requiring a Service Desk Analyst 16 30 15
As % of all permanent IT jobs located in Manchester 0.49% 0.79% 0.37%
As % of the Job Titles category 0.51% 0.83% 0.38%
Number of salaries quoted 13 28 15
Average salary £22,000 £22,000 £19,000
Average salary % change year-on-year
- +15.78%
90% offered a salary of more than £18,200 £18,000 £17,100
10% offered a salary of more than £22,500 £27,500 £24,200
UK excluding London average salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3129 3620 3931
As % of all permanent IT jobs located in Manchester 95.28% 94.86% 95.74%
Number of salaries quoted 2554 2983 3414
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,000 £23,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Salary Trend in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham -6 3 £18,000 -20.00%
Stockport - 3 £22,000 - 2
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 22 May 2015, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 25 (65.79%) MS Office
2 24 (63.16%) Windows
3 22 (57.89%) MS Excel
4 19 (50.00%) Active Directory
5 16 (42.11%) ITIL
6 12 (31.58%) SLA
7 11 (28.95%) Windows XP
8 10 (26.32%) Microsoft
9 8 (21.05%) TCP/IP
9 8 (21.05%) SQL Server
9 8 (21.05%) Analytical Skills
10 7 (18.42%) Windows 7
10 7 (18.42%) Law
11 5 (13.16%) Management Information System
11 5 (13.16%) Service Management
11 5 (13.16%) Blackberry
12 4 (10.53%) Service Delivery
12 4 (10.53%) Network Monitoring
13 3 (7.89%) VMware Infrastructure
13 3 (7.89%) Enterprise Software
13 3 (7.89%) Service Desk Management
13 3 (7.89%) Configuration Management
13 3 (7.89%) Legal
13 3 (7.89%) VMware
13 3 (7.89%) Logistics
13 3 (7.89%) UNIX
13 3 (7.89%) LAN
13 3 (7.89%) Linux
13 3 (7.89%) VPN
13 3 (7.89%) Citrix

Service Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 22 May 2015, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.26%) SharePoint
1 2 (5.26%) MS Exchange
1 2 (5.26%) Exchange Server 2010
2 1 (2.63%) WorkSite
Applications
1 25 (65.79%) MS Office
2 22 (57.89%) MS Excel
Business Applications
1 2 (5.26%) Oracle Applications
Communications & Networking
1 8 (21.05%) TCP/IP
2 3 (7.89%) LAN
2 3 (7.89%) VPN
3 2 (5.26%) SAN
3 2 (5.26%) DHCP
3 2 (5.26%) Ethernet
3 2 (5.26%) IPv4
3 2 (5.26%) VoIP
3 2 (5.26%) Cisco IOS
3 2 (5.26%) Firewall
4 1 (2.63%) Internet
4 1 (2.63%) WAN
Database & Business Intelligence
1 8 (21.05%) SQL Server
2 2 (5.26%) Relational Database
3 1 (2.63%) BusinessObjects
General
1 7 (18.42%) Law
2 3 (7.89%) Legal
3 1 (2.63%) Advertising
Miscellaneous
1 8 (21.05%) Analytical Skills
2 5 (13.16%) Management Information System
2 5 (13.16%) Blackberry
3 3 (7.89%) Enterprise Software
4 1 (2.63%) Thin Client
4 1 (2.63%) Video Conferencing
4 1 (2.63%) Fat Client
Operating Systems
1 24 (63.16%) Windows
2 11 (28.95%) Windows XP
3 7 (18.42%) Windows 7
4 3 (7.89%) UNIX
4 3 (7.89%) Linux
5 2 (5.26%) Mac OS X
5 2 (5.26%) Android
6 1 (2.63%) Windows Vista
6 1 (2.63%) Windows Mobile
Processes & Methodologies
1 16 (42.11%) ITIL
2 5 (13.16%) Service Management
3 4 (10.53%) Service Delivery
3 4 (10.53%) Network Monitoring
4 3 (7.89%) Service Desk Management
4 3 (7.89%) Configuration Management
4 3 (7.89%) Logistics
5 2 (5.26%) Business Intelligence
5 2 (5.26%) Time Management
5 2 (5.26%) Incident Management
5 2 (5.26%) ITSM
5 2 (5.26%) Continuous Improvement
6 1 (2.63%) SAP Implementation
Programming Languages
1 2 (5.26%) SQL
Qualifications
1 1 (2.63%) Degree
1 1 (2.63%) BC Cleared
1 1 (2.63%) Security Cleared
1 1 (2.63%) Microsoft Certification
1 1 (2.63%) ITIL Certification
Quality Assurance & Compliance
1 12 (31.58%) SLA
System Software
1 19 (50.00%) Active Directory
2 3 (7.89%) VMware Infrastructure
3 2 (5.26%) XenDesktop
Vendors
1 10 (26.32%) Microsoft
2 3 (7.89%) VMware
2 3 (7.89%) Citrix
3 2 (5.26%) Hitachi
3 2 (5.26%) NetApp
3 2 (5.26%) Cisco
3 2 (5.26%) Oracle
4 1 (2.63%) ServiceNow
4 1 (2.63%) HP
4 1 (2.63%) Business Objects
4 1 (2.63%) SAP
4 1 (2.63%) Nokia
4 1 (2.63%) Interwoven
Manchester, Lancashire
Talent International
Salary: £20000 - £25000 per annum + On-call / bonus
Posted: 2 days ago
Greater Manchester
Net Recruit.co.uk Ltd
Salary: £15000 - £25000 per annum, Benefits company benefits, subject to skill
Posted: 2 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £15000 - £25000 per annum, Benefits: company benefits, subject to skills and experience
Posted: 16 days ago