The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 160 148 175
Rank change year-on-year
-12 +27
Permanent jobs requiring a Service Desk Analyst 37 36 10
As % of all permanent IT jobs located in Manchester 0.88% 0.95% 0.25%
As % of the Job Titles category 0.92% 1.00% 0.25%
Number of salaries quoted 36 32 9
Average salary £19,750 £20,000 £20,500
Average salary % change year-on-year
-1.25% -2.43%
90% offered a salary of more than £18,000 £18,000 £19,000
10% offered a salary of more than £21,500 £25,250 £26,500
UK excluding London average salary £21,500 £21,000 £21,000
% change year-on-year
+2.38% -
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
4010 3596 3942
As % of all permanent IT jobs located in Manchester 94.91% 94.46% 96.69%
Number of salaries quoted 3432 3131 3559
Average salary £37,500 £37,000 £35,000
Average salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £23,000 £24,000 £24,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Salary Trend in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 3 £19,500 - 1
Altrincham - 1 £20,000 - 1
Rochdale - 1 £16,500 -
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 24 November 2014, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 38 (59.38%) ITIL
2 36 (56.25%) Windows
3 35 (54.69%) Active Directory
4 28 (43.75%) Microsoft
5 23 (35.94%) MS Office
6 18 (28.13%) MS Excel
7 16 (25.00%) SLA
8 15 (23.44%) Windows XP
9 14 (21.88%) Incident Management
10 12 (18.75%) Service Management
11 11 (17.19%) Windows 7
12 9 (14.06%) Windows Server 2008
12 9 (14.06%) Analytical Skills
12 9 (14.06%) ITIL Certification
12 9 (14.06%) MCP
13 8 (12.50%) Service Delivery
14 7 (10.94%) MS Exchange
14 7 (10.94%) LAN
15 6 (9.38%) WAN
15 6 (9.38%) TCP/IP
15 6 (9.38%) IBM Notes
15 6 (9.38%) Finance
15 6 (9.38%) Lotus
15 6 (9.38%) Benchmarking
15 6 (9.38%) Problem Management
16 5 (7.81%) Microsoft Certification
16 5 (7.81%) MCITP
16 5 (7.81%) Windows Server 2003
16 5 (7.81%) Management Information System
16 5 (7.81%) MCSE

Service Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 24 November 2014, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (10.94%) MS Exchange
2 6 (9.38%) IBM Notes
3 5 (7.81%) SharePoint
4 1 (1.56%) Blackberry Enterprise Server
4 1 (1.56%) Lync
4 1 (1.56%) Exchange Server 2010
Applications
1 23 (35.94%) MS Office
2 18 (28.13%) MS Excel
3 1 (1.56%) MS Visio
Business Applications
1 4 (6.25%) Oracle Applications
Communications & Networking
1 7 (10.94%) LAN
2 6 (9.38%) WAN
2 6 (9.38%) TCP/IP
3 4 (6.25%) Wi-Fi
4 2 (3.13%) VoIP
5 1 (1.56%) WLAN
5 1 (1.56%) VPN
5 1 (1.56%) Wireless
Database & Business Intelligence
1 3 (4.69%) SQL Server
General
1 6 (9.38%) Finance
2 3 (4.69%) Law
3 1 (1.56%) Retail
Miscellaneous
1 9 (14.06%) Analytical Skills
2 5 (7.81%) Management Information System
3 4 (6.25%) Blackberry
3 4 (6.25%) Mathematics
4 1 (1.56%) Fat Client
4 1 (1.56%) Video Conferencing
4 1 (1.56%) Handset
4 1 (1.56%) SecurID
4 1 (1.56%) EPoS
4 1 (1.56%) Thin Client
Operating Systems
1 36 (56.25%) Windows
2 15 (23.44%) Windows XP
3 11 (17.19%) Windows 7
4 9 (14.06%) Windows Server 2008
5 5 (7.81%) Windows Server 2003
6 2 (3.13%) Linux
7 1 (1.56%) Windows Vista
7 1 (1.56%) UNIX
7 1 (1.56%) Windows 8
Processes & Methodologies
1 38 (59.38%) ITIL
2 14 (21.88%) Incident Management
3 12 (18.75%) Service Management
4 8 (12.50%) Service Delivery
5 6 (9.38%) Benchmarking
5 6 (9.38%) Problem Management
6 4 (6.25%) Time Management
6 4 (6.25%) Continuous Improvement
6 4 (6.25%) Business Intelligence
7 2 (3.13%) E-Commerce
8 1 (1.56%) Configuration Management
8 1 (1.56%) Agile Software Development
8 1 (1.56%) Asset Management
8 1 (1.56%) Document Management
8 1 (1.56%) Root Cause Analysis
8 1 (1.56%) Service Desk Management
8 1 (1.56%) Mentoring
8 1 (1.56%) Data Protection
8 1 (1.56%) SAP Security
Programming Languages
1 1 (1.56%) SQL
Qualifications
1 9 (14.06%) MCP
1 9 (14.06%) ITIL Certification
2 5 (7.81%) MCITP
2 5 (7.81%) MCSE
2 5 (7.81%) MCSA
2 5 (7.81%) Microsoft Certification
3 4 (6.25%) ITIL Foundation Certificate
4 2 (3.13%) Degree
5 1 (1.56%) MCTS
5 1 (1.56%) Citrix Certification
Quality Assurance & Compliance
1 16 (25.00%) SLA
System Software
1 35 (54.69%) Active Directory
2 2 (3.13%) Hyper-V
2 2 (3.13%) XenApp
3 1 (1.56%) XenServer
3 1 (1.56%) VMware Infrastructure
Systems Management
1 1 (1.56%) Backup Exec
1 1 (1.56%) SCCM
1 1 (1.56%) SCSM
Vendors
1 28 (43.75%) Microsoft
2 6 (9.38%) Lotus
3 5 (7.81%) Dell
3 5 (7.81%) Citrix
4 4 (6.25%) Oracle
4 4 (6.25%) Hitachi
4 4 (6.25%) McAfee
5 3 (4.69%) IBM
5 3 (4.69%) HP
6 2 (3.13%) Cisco
6 2 (3.13%) VMware
6 2 (3.13%) Sophos
7 1 (1.56%) Websense
7 1 (1.56%) Polycom
7 1 (1.56%) Tandberg
7 1 (1.56%) Veeam
7 1 (1.56%) NetApp
7 1 (1.56%) Symantec
7 1 (1.56%) SAP
7 1 (1.56%) Juniper
Altrincham, Cheshire
TEKsystems
Salary: £18000 - £22000 per annum + benefits
Posted: 1 hour ago
Manchester, Lancashire
Newton Blue
Salary: £20000 - £23000 per annum + benefits etc
Posted: 4 hours ago
Stockport, Cheshire
Circle Recruitment
Salary: £17000 - £21000 per annum + bens
Posted: 2 days ago
Manchester, Lancashire
Resource Management
Salary: £23500 per annum
Posted: 3 days ago
Manchester
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 11 days ago
Manchester
Mint Recruitment Solutions
Salary: £18000 - £21000 per annum + Excellent benefits
Posted: 16 days ago