The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 154 172 148
Rank change year-on-year
+18 -24
Permanent jobs requiring a Service Desk Analyst 25 16 30
As % of all permanent IT jobs located in Manchester 0.64% 0.38% 0.79%
As % of the Job Titles category 0.68% 0.40% 0.83%
Number of salaries quoted 22 15 30
Average salary £19,500 £22,250 £18,500
Average salary % change year-on-year
-12.35% +20.27%
90% offered a salary of more than £17,500 £18,400 £16,000
10% offered a salary of more than £24,000 £25,000 £30,000
UK excluding London average salary £22,000 £20,500 £21,500
% change year-on-year
+7.31% -4.65%
Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3690 3973 3628
As % of all permanent IT jobs located in Manchester 94.42% 94.98% 96.03%
Number of salaries quoted 3031 3445 3208
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £55,000 £50,100 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
North West

Service Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Salary Trend in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 8 £18,000 -
Wigan - 3 £22,500 - 1
Stockport - 1 £21,500 -
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 22 July 2014, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 39 (60.94%) ITIL
2 26 (40.63%) Active Directory
3 25 (39.06%) Microsoft
4 23 (35.94%) Windows
5 16 (25.00%) SLA
6 14 (21.88%) MS Office
6 14 (21.88%) Degree
7 12 (18.75%) Citrix
8 10 (15.63%) Service Management
9 9 (14.06%) Incident Management
9 9 (14.06%) Windows XP
10 7 (10.94%) MS Exchange
10 7 (10.94%) MS Excel
11 6 (9.38%) Linux
11 6 (9.38%) LAN
11 6 (9.38%) Microsoft Certification
11 6 (9.38%) WAN
11 6 (9.38%) MCITP
11 6 (9.38%) Windows 7
11 6 (9.38%) Continuous Improvement
11 6 (9.38%) ITIL Foundation Certificate
12 5 (7.81%) Security Cleared
12 5 (7.81%) VMware Infrastructure
12 5 (7.81%) VMware
12 5 (7.81%) PRINCE2 Certification
12 5 (7.81%) Juniper
12 5 (7.81%) HP
12 5 (7.81%) SQL
12 5 (7.81%) PRINCE2
13 4 (6.25%) UNIX

Service Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 22 July 2014, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (10.94%) MS Exchange
2 2 (3.13%) SharePoint
2 2 (3.13%) Exchange Server 2010
3 1 (1.56%) Exchange Server 2013
3 1 (1.56%) Exchange Server 2003
Applications
1 14 (21.88%) MS Office
2 7 (10.94%) MS Excel
Business Applications
1 2 (3.13%) Oracle Applications
Communications & Networking
1 6 (9.38%) LAN
1 6 (9.38%) WAN
2 4 (6.25%) Junos
3 1 (1.56%) Wi-Fi
3 1 (1.56%) Firewall
3 1 (1.56%) NGN
3 1 (1.56%) TCP/IP
3 1 (1.56%) VPN
3 1 (1.56%) VoIP
General
1 2 (3.13%) Retail
2 1 (1.56%) Finance
2 1 (1.56%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.56%) COM
Miscellaneous
1 4 (6.25%) Fat Client
1 4 (6.25%) Mathematics
1 4 (6.25%) Thin Client
2 3 (4.69%) EPoS
2 3 (4.69%) Management Information System
3 2 (3.13%) Computer Science
4 1 (1.56%) iPhone
4 1 (1.56%) Blackberry
Operating Systems
1 23 (35.94%) Windows
2 9 (14.06%) Windows XP
3 6 (9.38%) Linux
3 6 (9.38%) Windows 7
4 4 (6.25%) UNIX
4 4 (6.25%) Windows Server 2003
5 3 (4.69%) Windows Server 2008
6 1 (1.56%) Windows Server 2012
6 1 (1.56%) Android
Processes & Methodologies
1 39 (60.94%) ITIL
2 10 (15.63%) Service Management
3 9 (14.06%) Incident Management
4 6 (9.38%) Continuous Improvement
5 5 (7.81%) PRINCE2
6 4 (6.25%) Business Continuity
6 4 (6.25%) Network Management
6 4 (6.25%) Business Continuity Planning
7 3 (4.69%) SAP Security
7 3 (4.69%) Benchmarking
7 3 (4.69%) Service Delivery
7 3 (4.69%) Change Management
8 2 (3.13%) Business Intelligence
8 2 (3.13%) Time Management
8 2 (3.13%) Service Desk Management
8 2 (3.13%) Root Cause Analysis
9 1 (1.56%) Performance Improvement
9 1 (1.56%) Data Protection
9 1 (1.56%) Problem Management
Programming Languages
1 5 (7.81%) SQL
Qualifications
1 14 (21.88%) Degree
2 6 (9.38%) Microsoft Certification
2 6 (9.38%) MCITP
2 6 (9.38%) ITIL Foundation Certificate
3 5 (7.81%) Security Cleared
3 5 (7.81%) PRINCE2 Certification
4 4 (6.25%) MCSA
5 3 (4.69%) MCP
6 2 (3.13%) MCSE
7 1 (1.56%) CCIE
7 1 (1.56%) CCNA
7 1 (1.56%) ITIL Certification
7 1 (1.56%) Citrix Certification
7 1 (1.56%) Cisco Certification
Quality Assurance & Compliance
1 16 (25.00%) SLA
System Software
1 26 (40.63%) Active Directory
2 5 (7.81%) VMware Infrastructure
3 4 (6.25%) Hyper-V
4 1 (1.56%) XenApp
4 1 (1.56%) XenServer
Vendors
1 25 (39.06%) Microsoft
2 12 (18.75%) Citrix
3 5 (7.81%) VMware
3 5 (7.81%) Juniper
3 5 (7.81%) HP
4 4 (6.25%) Websense
4 4 (6.25%) Sophos
5 3 (4.69%) Dell
5 3 (4.69%) SAP
6 2 (3.13%) Oracle
6 2 (3.13%) Hitachi
6 2 (3.13%) Cisco
7 1 (1.56%) Facebook
7 1 (1.56%) Twitter
7 1 (1.56%) Veeam
7 1 (1.56%) McAfee
7 1 (1.56%) NetApp
Wigan, Lancashire
Uniting Ambition
Salary: £16k - 18k per year
Posted: Yesterday
Manchester, Lancashire
Allegro Networks Ltd
Salary: From £18,000 to £23,000 per annum Plus Excellent Benefits
Posted: 11 days ago
Manchester
Adria Solutions Ltd
Salary: £16000 - £18000 per annum + Benefits
Posted: 11 days ago
Manchester, Lancashire
The Co-operative Group
Salary: From £18,817 to £23,522 per annum dependant on experience + benefits
Posted: 18 days ago