The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 173 150 183
Rank change year-on-year
-23 +33
Permanent jobs requiring a Service Desk Analyst 12 40 12
As % of all permanent IT jobs located in Manchester 0.32% 0.99% 0.29%
As % of the Job Titles category 0.34% 1.05% 0.30%
Number of salaries quoted 11 38 11
Average salary £19,000 £23,000 £23,000
Average salary % change year-on-year
-17.39% -
90% offered a salary of more than £17,000 £18,000 £18,000
10% offered a salary of more than £22,500 £27,800 £25,000
UK excluding London average salary £21,750 £21,000 £21,250
% change year-on-year
+3.57% -1.17%
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3540 3815 3986
As % of all permanent IT jobs located in Manchester 95.60% 94.78% 95.52%
Number of salaries quoted 2879 3176 3451
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Salary Trend in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham -5 3 £18,000 -20.00%
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 17 April 2015, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 36 (72.00%) Windows
2 31 (62.00%) Active Directory
3 29 (58.00%) MS Office
4 23 (46.00%) MS Excel
5 22 (44.00%) ITIL
6 21 (42.00%) Windows XP
7 12 (24.00%) SLA
8 11 (22.00%) Windows 7
9 10 (20.00%) TCP/IP
9 10 (20.00%) SQL Server
9 10 (20.00%) Law
10 9 (18.00%) Blackberry
10 9 (18.00%) Microsoft
11 7 (14.00%) Analytical Skills
12 6 (12.00%) Lotus
12 6 (12.00%) IBM Notes
13 5 (10.00%) Service Management
13 5 (10.00%) Incident Management
14 4 (8.00%) Network Monitoring
14 4 (8.00%) Configuration Management
15 3 (6.00%) IBM
15 3 (6.00%) Benchmarking
15 3 (6.00%) Management Information System
15 3 (6.00%) Finance
15 3 (6.00%) MS Exchange
15 3 (6.00%) LAN
15 3 (6.00%) SQL
15 3 (6.00%) Citrix
15 3 (6.00%) ITIL Certification
15 3 (6.00%) Service Desk Management

Service Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 17 April 2015, IT jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (12.00%) IBM Notes
2 3 (6.00%) MS Exchange
3 2 (4.00%) Exchange Server 2010
4 1 (2.00%) Blackberry Enterprise Server
4 1 (2.00%) Lync
4 1 (2.00%) SharePoint
Applications
1 29 (58.00%) MS Office
2 23 (46.00%) MS Excel
3 1 (2.00%) MS Visio
Communications & Networking
1 10 (20.00%) TCP/IP
2 3 (6.00%) LAN
3 2 (4.00%) VPN
4 1 (2.00%) IPv4
4 1 (2.00%) SAN
4 1 (2.00%) Firewall
4 1 (2.00%) Wi-Fi
4 1 (2.00%) Wireless
4 1 (2.00%) Cisco IOS
4 1 (2.00%) VoIP
4 1 (2.00%) WLAN
4 1 (2.00%) WAN
4 1 (2.00%) DHCP
4 1 (2.00%) Ethernet
Database & Business Intelligence
1 10 (20.00%) SQL Server
2 2 (4.00%) Relational Database
3 1 (2.00%) BusinessObjects
General
1 10 (20.00%) Law
2 3 (6.00%) Finance
3 2 (4.00%) Legal
Miscellaneous
1 9 (18.00%) Blackberry
2 7 (14.00%) Analytical Skills
3 3 (6.00%) Management Information System
4 1 (2.00%) Handset
4 1 (2.00%) SecurID
4 1 (2.00%) Video Conferencing
Operating Systems
1 36 (72.00%) Windows
2 21 (42.00%) Windows XP
3 11 (22.00%) Windows 7
4 2 (4.00%) Windows Server 2008
4 2 (4.00%) Windows Server 2003
5 1 (2.00%) Windows Vista
5 1 (2.00%) Android
5 1 (2.00%) Mac OS X
5 1 (2.00%) Windows 8
Processes & Methodologies
1 22 (44.00%) ITIL
2 5 (10.00%) Service Management
2 5 (10.00%) Incident Management
3 4 (8.00%) Network Monitoring
3 4 (8.00%) Configuration Management
4 3 (6.00%) Benchmarking
4 3 (6.00%) Service Desk Management
5 1 (2.00%) Problem Management
5 1 (2.00%) SAP Implementation
5 1 (2.00%) E-Commerce
5 1 (2.00%) Agile Software Development
5 1 (2.00%) Asset Management
5 1 (2.00%) Document Management
Programming Languages
1 3 (6.00%) SQL
Qualifications
1 3 (6.00%) ITIL Certification
2 2 (4.00%) Degree
3 1 (2.00%) BC Cleared
3 1 (2.00%) Security Cleared
3 1 (2.00%) MCP
Quality Assurance & Compliance
1 12 (24.00%) SLA
System Software
1 31 (62.00%) Active Directory
2 1 (2.00%) VMware Infrastructure
2 1 (2.00%) XenApp
2 1 (2.00%) XenDesktop
Systems Management
1 1 (2.00%) SCCM
1 1 (2.00%) SCSM
Vendors
1 9 (18.00%) Microsoft
2 6 (12.00%) Lotus
3 3 (6.00%) Citrix
3 3 (6.00%) IBM
4 2 (4.00%) Cisco
5 1 (2.00%) Business Objects
5 1 (2.00%) SAP
5 1 (2.00%) NetApp
5 1 (2.00%) HP
5 1 (2.00%) VMware
5 1 (2.00%) Polycom
5 1 (2.00%) Tandberg
5 1 (2.00%) ServiceNow
Greater Manchester
Net Recruit.co.uk Ltd
Salary: £15000 - £25000 per annum, Benefits company benefits, subject to skill
Posted: 4 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £15000 - £25000 per annum, Benefits: company benefits, subject to skills and experience
Posted: 11 days ago