Support Analyst Jobs in Manchester

Support Analyst
North West > Manchester

The median Support Analyst salary in Manchester is £45,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 166 167 177
Rank change year-on-year +1 +10 +15
Permanent jobs requiring a Support Analyst 52 80 82
As % of all permanent jobs advertised in Manchester 1.01% 1.61% 1.45%
As % of the Job Titles category 1.07% 1.76% 1.49%
Number of salaries quoted 46 75 60
10th Percentile £27,250 £22,500 £25,000
25th Percentile £31,250 £24,875 £25,500
Median annual salary (50th Percentile) £45,000 £35,000 £28,000
Median % change year-on-year +28.57% +25.00% +3.05%
75th Percentile £48,438 £43,750 £35,125
90th Percentile £53,125 £52,500 £43,750
North West median annual salary £32,500 £33,500 £30,000
% change year-on-year -2.99% +11.67% +2.56%

All Permanent IT Job Vacancies
Manchester

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 4,846 4,543 5,490
% of permanent jobs with a recognized job title 94.52% 91.57% 97.08%
Number of salaries quoted 3,736 2,666 3,688
10th Percentile £30,000 £31,250 £31,250
25th Percentile £40,988 £42,500 £41,250
Median annual salary (50th Percentile) £54,000 £57,500 £55,000
Median % change year-on-year -6.09% +4.55% +10.00%
75th Percentile £68,750 £71,250 £70,000
90th Percentile £81,250 £82,500 £85,000
North West median annual salary £50,000 £54,882 £52,500
% change year-on-year -8.90% +4.54% +10.53%

Support Analyst
Job Vacancy Trend in Manchester

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Support Analyst in Manchester

Support Analyst
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing Support Analyst in Manchester.

Salary trend for Support Analyst in Manchester

Support Analyst
Salary Histogram in Manchester

Salary distribution for jobs citing Support Analyst in Manchester over the 6 months to 4 May 2024.

Salary histogram for Support Analyst in Manchester

Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Manchester region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheadle -2 8 £45,000 +20.00%
Rochdale +17 2 £36,500 +35.19%
Bolton +12 2 £31,000 -38.00%
Stockport +20 1 £30,000 -14.29%
Sale - 1 £23,000 -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 4 May 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Support Analyst in the job title.

1 30 (57.69%) Social Skills
2 18 (34.62%) Problem-Solving
3 16 (30.77%) Dynamics 365
3 16 (30.77%) ERP
4 14 (26.92%) Finance
5 11 (21.15%) User Acceptance Testing
5 11 (21.15%) Data Migration
5 11 (21.15%) Law
5 11 (21.15%) Migration
5 11 (21.15%) Marketing
6 10 (19.23%) Microsoft
6 10 (19.23%) ITIL
7 8 (15.38%) Microsoft Office
7 8 (15.38%) Customer Service
8 7 (13.46%) T-SQL
9 6 (11.54%) ServiceNow
9 6 (11.54%) Analytical Skills
10 5 (9.62%) Microsoft 365
10 5 (9.62%) Continuous Improvement
10 5 (9.62%) Degree
10 5 (9.62%) Windows
10 5 (9.62%) Microsoft Excel
10 5 (9.62%) Business Intelligence
10 5 (9.62%) SLA
10 5 (9.62%) SQL
11 4 (7.69%) Legal
11 4 (7.69%) Eclipse
11 4 (7.69%) Active Directory
11 4 (7.69%) Oracle
11 4 (7.69%) Life Science

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.77%) Moodle
2 1 (1.92%) SharePoint
Applications
1 8 (15.38%) Microsoft Office
2 5 (9.62%) Microsoft Excel
3 1 (1.92%) Microsoft PowerPoint
Business Applications
1 4 (7.69%) Oracle ERP
2 3 (5.77%) Infor SunSystems
2 3 (5.77%) iTrent
3 2 (3.85%) Salesforce CRM
4 1 (1.92%) Dynamics CRM
Cloud Services
1 16 (30.77%) Dynamics 365
2 5 (9.62%) Microsoft 365
3 4 (7.69%) Azure
4 1 (1.92%) AWS
Database & Business Intelligence
1 3 (5.77%) BusinessObjects
2 1 (1.92%) SQL Server
Development Applications
1 4 (7.69%) Eclipse
General
1 30 (57.69%) Social Skills
2 14 (26.92%) Finance
3 11 (21.15%) Law
3 11 (21.15%) Marketing
4 6 (11.54%) Analytical Skills
5 4 (7.69%) Legal
6 2 (3.85%) Organisational Skills
6 2 (3.85%) Retail
6 2 (3.85%) Social Housing
7 1 (1.92%) Manufacturing
7 1 (1.92%) Public Sector
7 1 (1.92%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (5.77%) Oracle Fusion
2 1 (1.92%) Middleware
Miscellaneous
1 4 (7.69%) e-Learning
1 4 (7.69%) Life Science
2 3 (5.77%) Learning Management System
2 3 (5.77%) VLE
3 2 (3.85%) Data Centre
3 2 (3.85%) Onboarding
4 1 (1.92%) CCTV
4 1 (1.92%) Video Conferencing
Operating Systems
1 5 (9.62%) Windows
2 2 (3.85%) Windows 10
2 2 (3.85%) Windows Server
Processes & Methodologies
1 18 (34.62%) Problem-Solving
2 16 (30.77%) ERP
3 11 (21.15%) Data Migration
3 11 (21.15%) Migration
3 11 (21.15%) User Acceptance Testing
4 10 (19.23%) ITIL
5 8 (15.38%) Customer Service
6 5 (9.62%) Business Intelligence
6 5 (9.62%) Continuous Improvement
7 3 (5.77%) CRM
7 3 (5.77%) Customer Experience
7 3 (5.77%) Decision-Making
7 3 (5.77%) High Availability
7 3 (5.77%) Release Management
7 3 (5.77%) Root Cause Analysis
8 2 (3.85%) Analytics
8 2 (3.85%) Coaching
8 2 (3.85%) ITSM
8 2 (3.85%) Mentoring
8 2 (3.85%) Service Management
Programming Languages
1 7 (13.46%) T-SQL
2 5 (9.62%) SQL
Qualifications
1 5 (9.62%) Degree
2 1 (1.92%) A+ Certification
2 1 (1.92%) SC Cleared
2 1 (1.92%) Security Cleared
Quality Assurance & Compliance
1 5 (9.62%) SLA
2 2 (3.85%) ISO 9001
2 2 (3.85%) ISO/IEC 27001
System Software
1 4 (7.69%) Active Directory
Systems Management
1 2 (3.85%) Microsoft Intune
Vendors
1 10 (19.23%) Microsoft
2 6 (11.54%) ServiceNow
3 4 (7.69%) Guidewire
3 4 (7.69%) Oracle
4 3 (5.77%) Infor
4 3 (5.77%) SAP
5 2 (3.85%) Salesforce
6 1 (1.92%) Citrix