Service Desk Management Jobs in the Midlands

Service Desk Management
England > Midlands

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for Service Desk Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Desk Management over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 296 313 348
Rank change year-on-year +17 +35 -64
Permanent jobs citing Service Desk Management 15 15 5
As % of all permanent jobs advertised in the Midlands 0.13% 0.16% 0.046%
As % of the Processes & Methodologies category 0.16% 0.16% 0.049%
Number of salaries quoted 15 15 5
10th Percentile - - -
25th Percentile £36,250 £22,500 £19,250
Median annual salary (50th Percentile) £56,000 £36,000 £20,500
Median % change year-on-year +55.56% +75.61% -47.44%
75th Percentile £66,137 £41,409 £21,750
90th Percentile - £45,519 £31,950
England median annual salary £48,250 £42,500 £37,500
% change year-on-year +13.53% +13.33% -16.67%

All Process and Methodology Skills
Midlands

Service Desk Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 9,635 9,167 10,295
As % of all permanent jobs advertised in the Midlands 82.37% 96.58% 94.36%
Number of salaries quoted 7,121 4,618 6,987
10th Percentile £26,250 £30,000 £29,000
25th Percentile £34,834 £38,362 £37,500
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +7.53%
75th Percentile £61,500 £67,500 £63,750
90th Percentile £75,000 £78,325 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Desk Management
Job Vacancy Trend in the Midlands

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Desk Management in the Midlands

Service Desk Management
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Service Desk Management in the Midlands.

Salary trend for Service Desk Management in the Midlands

Service Desk Management
Salary Histogram in the Midlands

Salary distribution for jobs citing Service Desk Management in the Midlands over the 6 months to 5 May 2024.

Salary histogram for Service Desk Management in the Midlands

Service Desk Management
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the Midlands region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands -12 8 £37,500 +50.00%
West Midlands +21 7 £63,749 +58.63%
Service Desk Management
England

Service Desk Management
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 7 (46.67%) Azure
1 7 (46.67%) Microsoft 365
Communications & Networking
1 1 (6.67%) Network Security
General
1 6 (40.00%) Public Sector
1 6 (40.00%) Social Skills
2 1 (6.67%) Back Office
2 1 (6.67%) Retail
2 1 (6.67%) Telecoms
Job Titles
1 7 (46.67%) Lead
1 7 (46.67%) Service Delivery Specialist
1 7 (46.67%) Service Desk Specialist
1 7 (46.67%) Service Desk Team Leader
1 7 (46.67%) Team Leader
2 1 (6.67%) Change and Release Manager
2 1 (6.67%) Change Manager
2 1 (6.67%) Infrastructure Manager
2 1 (6.67%) IT Manager
2 1 (6.67%) IT Services Manager
2 1 (6.67%) Release Manager
2 1 (6.67%) Service Desk Manager
2 1 (6.67%) Service Manager
Miscellaneous
1 1 (6.67%) Cybercrime
1 1 (6.67%) Management Information System
Operating Systems
1 7 (46.67%) Windows
Processes & Methodologies
1 9 (60.00%) Service Delivery
2 7 (46.67%) ITIL
2 7 (46.67%) Performance Management
3 6 (40.00%) Manual Testing
4 1 (6.67%) Business Continuity
4 1 (6.67%) Business Continuity Management
4 1 (6.67%) Business Process Mapping
4 1 (6.67%) Continuous Improvement
4 1 (6.67%) Contract Negotiation
4 1 (6.67%) Disaster Recovery
4 1 (6.67%) Information Security
4 1 (6.67%) Internal Audit
4 1 (6.67%) IT Strategy
4 1 (6.67%) ITSM
4 1 (6.67%) Proactive Management
4 1 (6.67%) Supplier Management
Quality Assurance & Compliance
1 1 (6.67%) GDPR
1 1 (6.67%) PCI DSS
Systems Management
1 7 (46.67%) Microsoft Intune