The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 17 - 31
Rank change year-on-year
- 0
Permanent jobs requiring a Service Manager 3 0 7
As % of all permanent IT jobs located in the Midlands 2.70% - 2.85%
As % of the Job Titles category 3.23% - 2.95%
Number of salaries quoted 3 0 6
Average salary £50,000 - £65,000
90% offered a salary of more than £46,000 - £46,000
10% offered a salary of more than £54,000 - £70,000
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Midlands
Permanent IT job ads with a match in the
Job Titles category
93 201 237
As % of all permanent IT jobs located in the Midlands 83.78% 92.63% 96.34%
Number of salaries quoted 55 151 161
Average salary £55,000 £50,000 £47,500
Average salary % change year-on-year
+10.00% +5.26%
90% offered a salary of more than £37,500 £35,000 £36,000
10% offered a salary of more than £65,000 £70,000 £72,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the Midlands

Service Manager
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Midlands region.

Service Manager Salary Trend in the Midlands

Service Manager
Top 14 Related IT Skills in the Midlands

For the 6 months to 21 October 2014, IT jobs across the Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 6 (85.71%) ITIL
1 6 (85.71%) Service Delivery
2 5 (71.43%) Service Management
3 4 (57.14%) SLA
3 4 (57.14%) ITSM
3 4 (57.14%) Finance
4 3 (42.86%) Customer Engagement
5 2 (28.57%) ITIL Certification
6 1 (14.29%) Oracle
6 1 (14.29%) Change Management
6 1 (14.29%) ITIL V3
6 1 (14.29%) Infrastructure Management
6 1 (14.29%) People Management
6 1 (14.29%) Problem Management

Service Manager
Top Related IT Skills in the Midlands by Category

For the 6 months to 21 October 2014, IT jobs across the Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

General
1 4 (57.14%) Finance
Processes & Methodologies
1 6 (85.71%) ITIL
1 6 (85.71%) Service Delivery
2 5 (71.43%) Service Management
3 4 (57.14%) ITSM
4 3 (42.86%) Customer Engagement
5 1 (14.29%) Change Management
5 1 (14.29%) ITIL V3
5 1 (14.29%) Infrastructure Management
5 1 (14.29%) People Management
5 1 (14.29%) Problem Management
Qualifications
1 2 (28.57%) ITIL Certification
Quality Assurance & Compliance
1 4 (57.14%) SLA
Vendors
1 1 (14.29%) Oracle