The table below looks at the statistics for Service Management skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 30 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 42 37 53
Rank change year-on-year
-5 +16
Permanent jobs citing Service Management 25 25 11
As % of all permanent IT jobs located in Newcastle upon Tyne 4.61% 6.10% 1.95%
As % of the Processes & Methodologies category 5.47% 7.31% 2.58%
Number of salaries quoted 19 5 8
Median salary £41,500 £30,701 £45,000
Median salary % change year-on-year
+35.17% -31.77%
90% offered a salary of more than £31,000 £22,480 £31,000
10% offered a salary of more than £50,500 £37,438 £73,250
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Management
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
457 342 426
As % of all permanent IT jobs located in Newcastle upon Tyne 84.32% 83.41% 75.67%
Number of salaries quoted 387 276 288
Median salary £37,900 £40,000 £40,000
Median salary % change year-on-year
-5.25% -
90% offered a salary of more than £30,000 £29,500 £25,000
10% offered a salary of more than £60,000 £57,500 £50,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Newcastle upon Tyne

The demand trend of job ads across the Newcastle upon Tyne region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Newcastle upon Tyne region.

Service Management Salary Trend in Newcastle upon Tyne

Service Management
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Management across the Newcastle upon Tyne region over the 3 months to 30 July 2016.

Service Management Salary Histogram in Newcastle upon Tyne

Service Management
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 30 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for Service Management.

1 35 (85.37%) ITIL
2 21 (51.22%) Windows
3 19 (46.34%) Linux
4 18 (43.90%) SQL
5 17 (41.46%) Microsoft
6 16 (39.02%) VMware
7 15 (36.59%) VMware Infrastructure
7 15 (36.59%) Windows Server
8 14 (34.15%) Nagios
9 13 (31.71%) Project Management
9 13 (31.71%) Public Cloud
10 12 (29.27%) Change Management
11 11 (26.83%) Red Hat Enterprise Linux
11 11 (26.83%) OpenStack
12 10 (24.39%) Active Directory
12 10 (24.39%) Java
13 9 (21.95%) Windows Server 2003
14 8 (19.51%) MySQL
14 8 (19.51%) SQL Server
14 8 (19.51%) Rackspace
14 8 (19.51%) Puppet
14 8 (19.51%) VirtualBox
14 8 (19.51%) Amazon AWS
14 8 (19.51%) ZABBIX
14 8 (19.51%) OpenNMS
14 8 (19.51%) Zenoss
14 8 (19.51%) CentOS
14 8 (19.51%) PostgreSQL
14 8 (19.51%) Xen
14 8 (19.51%) SaltStack

Service Management
Top Related IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (26.83%) OpenStack
2 7 (17.07%) Skype for Business
3 6 (14.63%) Exchange Server 2007
3 6 (14.63%) Exchange Server 2013
3 6 (14.63%) IIS
3 6 (14.63%) MS Exchange
3 6 (14.63%) SharePoint
4 2 (4.88%) Apache
4 2 (4.88%) Tomcat
Applications
1 1 (2.44%) MS Excel
Business Applications
1 2 (4.88%) Dynamics CRM
2 1 (2.44%) Oracle 11i
2 1 (2.44%) Oracle EBS R12
2 1 (2.44%) Oracle ERP
Cloud Services
1 8 (19.51%) Amazon AWS
2 7 (17.07%) Office 365
3 6 (14.63%) DigitalOcean
3 6 (14.63%) Linode
4 2 (4.88%) GitHub
4 2 (4.88%) Microsoft Azure
Communications & Networking
1 7 (17.07%) TCP/IP
2 6 (14.63%) Skype
3 4 (9.76%) LAN
3 4 (9.76%) VPN
3 4 (9.76%) WAN
4 1 (2.44%) Firewall
4 1 (2.44%) Network Security
Database & Business Intelligence
1 8 (19.51%) MySQL
1 8 (19.51%) PostgreSQL
1 8 (19.51%) SQL Server
2 2 (4.88%) DataStage
2 2 (4.88%) IBM InfoSphere
3 1 (2.44%) BusinessObjects
3 1 (2.44%) Oracle BI EE
3 1 (2.44%) Oracle ODI
Development Applications
1 8 (19.51%) Vagrant
2 2 (4.88%) Git (software)
2 2 (4.88%) GitLab
2 2 (4.88%) Subversion
General
1 4 (9.76%) Banking
2 1 (2.44%) Billing
2 1 (2.44%) Finance
Job Titles
1 13 (31.71%) Operations Manager
2 12 (29.27%) Systems Manager
3 7 (17.07%) Consultant
4 6 (14.63%) IT Consultant
4 6 (14.63%) Senior Consultant
5 5 (12.20%) Analyst
5 5 (12.20%) Infrastructure Consultant
5 5 (12.20%) Senior Infrastructure Consultant
5 5 (12.20%) Senior IT Consultant
6 4 (9.76%) Unix Engineer
7 3 (7.32%) Architect
7 3 (7.32%) Monitoring Engineer
7 3 (7.32%) Systems Engineer
7 3 (7.32%) Systems Monitoring Engineer
8 2 (4.88%) Service Analyst
8 2 (4.88%) Service Desk Analyst
8 2 (4.88%) Service Desk Support
8 2 (4.88%) Service Desk Support Analyst
8 2 (4.88%) Solutions Architect
9 1 (2.44%) IT Analyst
Libraries, Frameworks & Software Standards
1 6 (14.63%) Ruby on Rails
2 3 (7.32%) Regular Expression
3 2 (4.88%) ActiveMQ
3 2 (4.88%) LAMP
3 2 (4.88%) LAPP Stack
Miscellaneous
1 13 (31.71%) Public Cloud
2 7 (17.07%) Driving Licence
3 2 (4.88%) Analytical Skills
4 1 (2.44%) Data Integration
Operating Systems
1 21 (51.22%) Windows
2 19 (46.34%) Linux
3 15 (36.59%) Windows Server
4 11 (26.83%) Red Hat Enterprise Linux
5 9 (21.95%) Windows Server 2003
6 8 (19.51%) CentOS
7 7 (17.07%) Solaris
8 6 (14.63%) Unix
8 6 (14.63%) Windows Server 2012
8 6 (14.63%) Windows XP
9 3 (7.32%) AIX
9 3 (7.32%) HPUX
9 3 (7.32%) Windows 7
9 3 (7.32%) Windows Server 2008
Processes & Methodologies
1 35 (85.37%) ITIL
2 13 (31.71%) Project Management
3 12 (29.27%) Change Management
4 7 (17.07%) Incident Management
5 6 (14.63%) Capacity Management
5 6 (14.63%) CRM
5 6 (14.63%) Operations Management
5 6 (14.63%) Risk Management
5 6 (14.63%) Service Delivery
6 5 (12.20%) Agile Software Development
6 5 (12.20%) DevOps
7 4 (9.76%) Line Management
8 3 (7.32%) Analytics
8 3 (7.32%) ETL
8 3 (7.32%) TOGAF
9 2 (4.88%) Continuous Improvement
9 2 (4.88%) ITSM
10 1 (2.44%) Cybersecurity
10 1 (2.44%) IT Asset Management
10 1 (2.44%) People Management
Programming Languages
1 18 (43.90%) SQL
2 10 (24.39%) Java
3 6 (14.63%) PHP
3 6 (14.63%) Ruby
4 3 (7.32%) Bourne shell
4 3 (7.32%) Korn
4 3 (7.32%) Perl
4 3 (7.32%) PowerShell
4 3 (7.32%) VBScript
5 2 (4.88%) Jython
5 2 (4.88%) Python
Qualifications
1 2 (4.88%) Degree
2 1 (2.44%) CISA
2 1 (2.44%) CISM
2 1 (2.44%) CISSP
2 1 (2.44%) ITIL Certification
Quality Assurance & Compliance
1 7 (17.07%) SLA
2 1 (2.44%) ISO/IEC 27001
System Software
1 15 (36.59%) VMware Infrastructure
2 10 (24.39%) Active Directory
3 8 (19.51%) VirtualBox
3 8 (19.51%) Xen
4 7 (17.07%) VMware ESX
4 7 (17.07%) vSphere
Systems Management
1 14 (34.15%) Nagios
2 8 (19.51%) Ansible
2 8 (19.51%) OpenNMS
2 8 (19.51%) Opscode Chef
2 8 (19.51%) Puppet
2 8 (19.51%) ZABBIX
2 8 (19.51%) Zenoss
3 7 (17.07%) SCCM
3 7 (17.07%) SCOM
Vendors
1 17 (41.46%) Microsoft
2 16 (39.02%) VMware
3 8 (19.51%) Rackspace
3 8 (19.51%) SaltStack
4 7 (17.07%) Cisco
4 7 (17.07%) Citrix
4 7 (17.07%) Juniper
4 7 (17.07%) Veeam
5 6 (14.63%) Google
6 4 (9.76%) Oracle
7 3 (7.32%) Red Hat
7 3 (7.32%) Remedy
8 2 (4.88%) IBM
9 1 (2.44%) Fortinet
9 1 (2.44%) HP
9 1 (2.44%) Hyperion
9 1 (2.44%) Informatica
9 1 (2.44%) Palo Alto
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Salary: £50000 - £60000 per annum + bonus
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Hewlett Packard Enterprise
Salary: Competative salary and benefits package
Posted: 16 days ago