The table below looks at the statistics for Service Management skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 51 50 45
Rank change year-on-year
-1 -5
Permanent jobs citing Service Management 11 7 10
As % of all permanent IT jobs located in Newcastle upon Tyne 1.95% 1.61% 2.24%
As % of the Processes & Methodologies category 2.66% 2.03% 3.01%
Number of salaries quoted 5 5 9
Average salary £37,500 £40,000 £39,500
Average salary % change year-on-year
-6.25% +1.26%
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
413 344 332
As % of all permanent IT jobs located in Newcastle upon Tyne 73.36% 79.08% 74.44%
Number of salaries quoted 268 281 269
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £52,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Newcastle upon Tyne region.

Service Management Salary Trend in Newcastle upon Tyne

Service Management
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Management across the Newcastle upon Tyne region over the 3 months to 29 August 2014.

Service Management Salary Histogram in Newcastle upon Tyne

Service Management
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 29 August 2014, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 13 (72.22%) ITIL
2 8 (44.44%) Oracle
2 8 (44.44%) Problem Management
3 7 (38.89%) Oracle Database 11g
3 7 (38.89%) Oracle Database
3 7 (38.89%) Windows
4 6 (33.33%) Linux
4 6 (33.33%) UNIX
4 6 (33.33%) SQL
5 5 (27.78%) DICOM
5 5 (27.78%) Red Hat Enterprise Linux
5 5 (27.78%) Java
5 5 (27.78%) Perl
5 5 (27.78%) Red Hat
5 5 (27.78%) Shell Script
5 5 (27.78%) Smartcard
5 5 (27.78%) Service Delivery
5 5 (27.78%) Change Management
5 5 (27.78%) PACS
5 5 (27.78%) PostgreSQL
6 4 (22.22%) Microsoft
7 2 (11.11%) Oracle Database 10g
7 2 (11.11%) SQL Server 2000
7 2 (11.11%) B2C
7 2 (11.11%) SQL Server
7 2 (11.11%) Oracle9i Database
7 2 (11.11%) Oracle 11i
7 2 (11.11%) TOGAF
7 2 (11.11%) Document Management
7 2 (11.11%) Local Government

Service Management
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 29 August 2014, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) IIS
1 1 (5.56%) Apache
1 1 (5.56%) SharePoint
Applications
1 1 (5.56%) MS Office
Business Applications
1 2 (11.11%) Oracle 11i
2 1 (5.56%) Oracle Retail
Communications & Networking
1 1 (5.56%) FTP
1 1 (5.56%) Firewall
Database & Business Intelligence
1 7 (38.89%) Oracle Database 11g
1 7 (38.89%) Oracle Database
2 5 (27.78%) PostgreSQL
3 2 (11.11%) SQL Server 2008
3 2 (11.11%) SQL Server
3 2 (11.11%) Oracle9i Database
3 2 (11.11%) Oracle Database 10g
3 2 (11.11%) SQL Server 2000
Development Applications
1 1 (5.56%) Oracle Forms
General
1 2 (11.11%) Finance
1 2 (11.11%) Advertising
1 2 (11.11%) Local Government
2 1 (5.56%) Retail
Job Titles
1 7 (38.89%) Applications Support
2 5 (27.78%) Analyst
3 3 (16.67%) Support Analyst
4 2 (11.11%) Applications Support Analyst
4 2 (11.11%) Head of IT
5 1 (5.56%) Applications Manager
5 1 (5.56%) 2nd Line Support Analyst
5 1 (5.56%) 2nd Line Support Engineer
5 1 (5.56%) 2nd Line Support Technician
5 1 (5.56%) Web Engineer
5 1 (5.56%) Head of Service Management
5 1 (5.56%) IT Support
5 1 (5.56%) Head of Security
5 1 (5.56%) Head of Architecture
5 1 (5.56%) Head of Enterprise Architecture
5 1 (5.56%) Head of IT Security
5 1 (5.56%) IT Support Analyst
5 1 (5.56%) IT Support Technician
5 1 (5.56%) IT Support Engineer
5 1 (5.56%) Problem Manager
Miscellaneous
1 5 (27.78%) Smartcard
1 5 (27.78%) PACS
2 1 (5.56%) Computer Science
2 1 (5.56%) CMDB
2 1 (5.56%) Replication
Operating Systems
1 7 (38.89%) Windows
2 6 (33.33%) Linux
2 6 (33.33%) UNIX
3 5 (27.78%) Red Hat Enterprise Linux
4 1 (5.56%) Windows 7
Processes & Methodologies
1 13 (72.22%) ITIL
2 8 (44.44%) Problem Management
3 5 (27.78%) Service Delivery
3 5 (27.78%) Change Management
4 2 (11.11%) ITSM
4 2 (11.11%) B2C
4 2 (11.11%) TOGAF
4 2 (11.11%) Document Management
4 2 (11.11%) Enterprise Architecture
5 1 (5.56%) Business Development
5 1 (5.56%) WFM
5 1 (5.56%) Business Analysis
5 1 (5.56%) Supplier Management
5 1 (5.56%) Incident Management
5 1 (5.56%) Time Management
5 1 (5.56%) Performance Management
5 1 (5.56%) Demand Management
5 1 (5.56%) Configuration Management
5 1 (5.56%) Project Management
5 1 (5.56%) CRM
Programming Languages
1 6 (33.33%) SQL
2 5 (27.78%) Shell Script
2 5 (27.78%) Java
2 5 (27.78%) Perl
Qualifications
1 2 (11.11%) Degree
2 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 5 (27.78%) DICOM
System Software
1 2 (11.11%) Oracle RMAN
1 2 (11.11%) Oracle RAC
1 2 (11.11%) VMware Infrastructure
2 1 (5.56%) Active Directory
Systems Management
1 2 (11.11%) Data Guard
2 1 (5.56%) Oracle Enterprise Manager
Vendors
1 8 (44.44%) Oracle
2 5 (27.78%) Red Hat
3 4 (22.22%) Microsoft
4 2 (11.11%) VMware
5 1 (5.56%) Kronos
5 1 (5.56%) Avaya
5 1 (5.56%) ATG
Newcastle Upon Tyne, Tyne and Wear
Blue Octopus Recruitment LLP
Salary: Salary £34,000 to £53,000
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: benefits
Posted: 11 days ago
Newcastle-upon-Tyne, Tyne and Wear
Accenture
Salary: £22,000 per annum depending on experience, plus excellent benefits
Posted: 18 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 21 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 21 days ago