The table below looks at the statistics for Service Management skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 56 32 37
Rank change year-on-year
-24 +5
Permanent jobs citing Service Management 7 17 21
As % of all permanent IT jobs located in Newcastle upon Tyne 1.46% 4.80% 4.96%
As % of the Processes & Methodologies category 1.77% 5.65% 6.31%
Number of salaries quoted 5 16 15
Average salary £60,000 £27,000 £28,500
Average salary % change year-on-year
+122.22% -5.26%
UK excluding London average salary £43,674 £45,000 £42,500
% change year-on-year
-2.94% +5.88%
Service Management
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
395 301 333
As % of all permanent IT jobs located in Newcastle upon Tyne 82.29% 85.03% 78.72%
Number of salaries quoted 323 268 291
Average salary £42,500 £42,500 £37,500
Average salary % change year-on-year
- +13.33%
90% offered a salary of more than £28,780 £28,000 £25,000
10% offered a salary of more than £58,500 £60,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Newcastle upon Tyne region.

Service Management Salary Trend in Newcastle upon Tyne

Service Management
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Management across the Newcastle upon Tyne region over the 3 months to 24 December 2014.

Service Management Salary Histogram in Newcastle upon Tyne

Service Management
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 24 December 2014, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 13 (76.47%) ITIL
2 9 (52.94%) Problem Management
3 8 (47.06%) UNIX
4 7 (41.18%) Oracle
4 7 (41.18%) Windows
4 7 (41.18%) Red Hat
4 7 (41.18%) Analytical Skills
5 6 (35.29%) SQL
5 6 (35.29%) Linux
5 6 (35.29%) Finance
5 6 (35.29%) Oracle Database 11g
5 6 (35.29%) Oracle Database
6 5 (29.41%) Java
6 5 (29.41%) Perl
6 5 (29.41%) Microsoft
6 5 (29.41%) Shell Script
6 5 (29.41%) Smartcard
6 5 (29.41%) Change Management
6 5 (29.41%) PostgreSQL
6 5 (29.41%) PACS
6 5 (29.41%) DICOM
6 5 (29.41%) Red Hat Enterprise Linux
7 4 (23.53%) MS Excel
8 3 (17.65%) PRINCE2
8 3 (17.65%) CRM
8 3 (17.65%) SharePoint
8 3 (17.65%) ERP
8 3 (17.65%) Microsoft Certification
8 3 (17.65%) PRINCE
8 3 (17.65%) Configuration Management

Service Management
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 24 December 2014, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (17.65%) SharePoint
2 1 (5.88%) Oracle Workflow
2 1 (5.88%) IIS
2 1 (5.88%) Apache
Applications
1 4 (23.53%) MS Excel
Business Applications
1 3 (17.65%) Dynamics CRM
1 3 (17.65%) Dynamics AX
2 1 (5.88%) Oracle EBS R12
2 1 (5.88%) Oracle 11i
Cloud Services
1 3 (17.65%) Office 365
Communications & Networking
1 3 (17.65%) Firewall
2 2 (11.76%) LAN
2 2 (11.76%) WAN
2 2 (11.76%) VPN
Database & Business Intelligence
1 6 (35.29%) Oracle Database 11g
1 6 (35.29%) Oracle Database
2 5 (29.41%) PostgreSQL
3 1 (5.88%) SQL Server 2008
3 1 (5.88%) SQL Server
3 1 (5.88%) Oracle Reports
3 1 (5.88%) Oracle9i Database
3 1 (5.88%) Oracle Discoverer
3 1 (5.88%) Oracle Database 10g
3 1 (5.88%) SQL Server 2000
General
1 6 (35.29%) Finance
2 3 (17.65%) Manufacturing
2 3 (17.65%) Retail
3 1 (5.88%) Local Government
3 1 (5.88%) Advertising
Job Titles
1 7 (41.18%) Applications Support
2 3 (17.65%) Consultant
2 3 (17.65%) Microsoft Consultant
2 3 (17.65%) Dynamics AX Consultant
3 2 (11.76%) Head of IT
3 2 (11.76%) UNIX Support
3 2 (11.76%) UNIX Administrator
3 2 (11.76%) UNIX Engineer
3 2 (11.76%) UNIX Support Engineer
3 2 (11.76%) AIX Administrator
3 2 (11.76%) Analyst
3 2 (11.76%) Support Engineer
3 2 (11.76%) Administrator
3 2 (11.76%) AIX Engineer
4 1 (5.88%) Head of Security
4 1 (5.88%) Head of Architecture
4 1 (5.88%) Head of Enterprise Architecture
4 1 (5.88%) Applications Support Technician
4 1 (5.88%) Head of IT Security
4 1 (5.88%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 2 (11.76%) Middleware
2 1 (5.88%) HTML
Miscellaneous
1 7 (41.18%) Analytical Skills
2 5 (29.41%) Smartcard
2 5 (29.41%) PACS
3 2 (11.76%) HACMP
3 2 (11.76%) Open Source
4 1 (5.88%) Computer Science
4 1 (5.88%) Management Information System
4 1 (5.88%) Replication
Operating Systems
1 8 (47.06%) UNIX
2 7 (41.18%) Windows
3 6 (35.29%) Linux
4 5 (29.41%) Red Hat Enterprise Linux
5 2 (11.76%) AIX
5 2 (11.76%) Solaris
6 1 (5.88%) Windows 7
6 1 (5.88%) Windows XP
Processes & Methodologies
1 13 (76.47%) ITIL
2 9 (52.94%) Problem Management
3 5 (29.41%) Change Management
4 3 (17.65%) Disaster Recovery
4 3 (17.65%) GAP Analysis
4 3 (17.65%) Workflow
4 3 (17.65%) PRINCE2
4 3 (17.65%) CRM
4 3 (17.65%) ERP
4 3 (17.65%) PRINCE
4 3 (17.65%) Configuration Management
4 3 (17.65%) Project Management
4 3 (17.65%) Service Delivery
4 3 (17.65%) Customer Engagement
5 2 (11.76%) TOGAF
5 2 (11.76%) Enterprise Architecture
5 2 (11.76%) Lean Six Sigma
5 2 (11.76%) Six Sigma
5 2 (11.76%) B2C
5 2 (11.76%) ITSM
Programming Languages
1 6 (35.29%) SQL
2 5 (29.41%) Shell Script
2 5 (29.41%) Java
2 5 (29.41%) Perl
3 1 (5.88%) PL/SQL
Qualifications
1 3 (17.65%) ACCA
1 3 (17.65%) CIPFA
1 3 (17.65%) CIMA
1 3 (17.65%) ICAEW
1 3 (17.65%) Microsoft Certification
2 2 (11.76%) IBM AIX Certification
2 2 (11.76%) SC Cleared
2 2 (11.76%) Security Cleared
3 1 (5.88%) Degree
Quality Assurance & Compliance
1 5 (29.41%) DICOM
2 1 (5.88%) SLA
System Software
1 2 (11.76%) GPFS
2 1 (5.88%) Oracle RMAN
2 1 (5.88%) Oracle RAC
2 1 (5.88%) VMware Infrastructure
Systems Management
1 1 (5.88%) Data Guard
Vendors
1 7 (41.18%) Oracle
1 7 (41.18%) Red Hat
2 5 (29.41%) Microsoft
3 2 (11.76%) IBM
4 1 (5.88%) VMware
4 1 (5.88%) HP
4 1 (5.88%) Dell
4 1 (5.88%) Cisco
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum DOE + Benefits
Posted: 8 days ago