The table below looks at the statistics for Service Management skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 40 54 60
Rank change year-on-year
+14 +6
Permanent jobs citing Service Management 13 6 7
As % of all permanent IT jobs located in Newcastle upon Tyne 2.96% 1.47% 1.34%
As % of the Processes & Methodologies category 3.69% 1.61% 1.54%
Number of salaries quoted 11 6 5
Median salary £47,500 £30,500 £60,000
Median salary % change year-on-year
+55.73% -49.16%
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
352 373 456
As % of all permanent IT jobs located in Newcastle upon Tyne 80.18% 91.20% 87.19%
Number of salaries quoted 270 327 383
Median salary £40,000 £40,000 £42,000
Median salary % change year-on-year
- -4.76%
90% offered a salary of more than £29,500 £30,000 £28,780
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Newcastle upon Tyne

The demand trend of job ads across the Newcastle upon Tyne region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Newcastle upon Tyne region.

Service Management Salary Trend in Newcastle upon Tyne

Service Management
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 3 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for Service Management.

1 25 (71.43%) ITIL
2 14 (40.00%) Microsoft
3 11 (31.43%) Linux
3 11 (31.43%) Windows
4 10 (28.57%) SQL
5 9 (25.71%) Change Management
6 8 (22.86%) Cisco
6 8 (22.86%) Windows Server 2003
6 8 (22.86%) Oracle
6 8 (22.86%) Service Delivery
6 8 (22.86%) Degree
6 8 (22.86%) Driving Licence
7 7 (20.00%) SCOM
7 7 (20.00%) Solaris
8 6 (17.14%) Unix
8 6 (17.14%) Active Directory
8 6 (17.14%) TCP/IP
8 6 (17.14%) Project Management
8 6 (17.14%) Juniper
8 6 (17.14%) Citrix
8 6 (17.14%) VMware Infrastructure
8 6 (17.14%) Veeam
8 6 (17.14%) vSphere
8 6 (17.14%) Skype for Business
8 6 (17.14%) VMware
8 6 (17.14%) VMware ESX
8 6 (17.14%) TOGAF
8 6 (17.14%) Windows Server
8 6 (17.14%) SCCM
8 6 (17.14%) Office 365

Service Management
Top Related IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.14%) Skype for Business
2 5 (14.29%) Exchange Server 2007
2 5 (14.29%) Exchange Server 2013
2 5 (14.29%) IIS
2 5 (14.29%) MS Exchange
2 5 (14.29%) SharePoint
3 3 (8.57%) OpenStack
4 2 (5.71%) WebSphere
Applications
1 2 (5.71%) MS Excel
1 2 (5.71%) MS Office
1 2 (5.71%) MS PowerPoint
Business Applications
1 2 (5.71%) Dynamics CRM
2 1 (2.86%) Oracle 11i
2 1 (2.86%) Oracle EBS R12
2 1 (2.86%) Oracle ERP
Cloud Services
1 6 (17.14%) Office 365
2 2 (5.71%) IaaS
2 2 (5.71%) PaaS
2 2 (5.71%) SaaS
Communications & Networking
1 6 (17.14%) TCP/IP
2 5 (14.29%) Skype
3 4 (11.43%) LAN
3 4 (11.43%) VPN
3 4 (11.43%) WAN
4 3 (8.57%) Firewall
5 1 (2.86%) Network Security
Database & Business Intelligence
1 1 (2.86%) BusinessObjects
1 1 (2.86%) Crystal Reports
1 1 (2.86%) Oracle BI EE
1 1 (2.86%) Oracle Database
1 1 (2.86%) Oracle ODI
1 1 (2.86%) Oracle Reports
1 1 (2.86%) SQLPlus
General
1 4 (11.43%) Banking
2 1 (2.86%) Billing
2 1 (2.86%) Finance
Job Titles
1 6 (17.14%) Architect
1 6 (17.14%) Consultant
2 5 (14.29%) IT Consultant
2 5 (14.29%) Senior Consultant
3 4 (11.43%) Analyst
3 4 (11.43%) Infrastructure Consultant
3 4 (11.43%) Senior Infrastructure Consultant
3 4 (11.43%) Senior IT Consultant
3 4 (11.43%) Solutions Architect
3 4 (11.43%) Unix Engineer
4 3 (8.57%) Monitoring Engineer
4 3 (8.57%) Support Engineer
4 3 (8.57%) Systems Engineer
4 3 (8.57%) Systems Monitoring Engineer
5 2 (5.71%) 2nd Line Support
5 2 (5.71%) Business Manager
5 2 (5.71%) Cisco Analyst
5 2 (5.71%) Delivery Manager
5 2 (5.71%) IT Manager
5 2 (5.71%) ITIL Manager
Libraries, Frameworks & Software Standards
1 3 (8.57%) Regular Expression
2 1 (2.86%) COM
2 1 (2.86%) XML
Miscellaneous
1 8 (22.86%) Driving Licence
2 4 (11.43%) Analytical Skills
3 2 (5.71%) Computer Science
3 2 (5.71%) Data Centre
3 2 (5.71%) Mathematics
3 2 (5.71%) Tandem
4 1 (2.86%) Data Integration
4 1 (2.86%) PACS
Operating Systems
1 11 (31.43%) Linux
1 11 (31.43%) Windows
2 8 (22.86%) Windows Server 2003
3 7 (20.00%) Solaris
4 6 (17.14%) Unix
4 6 (17.14%) Windows Server
5 5 (14.29%) AIX
5 5 (14.29%) Windows Server 2012
5 5 (14.29%) Windows XP
6 3 (8.57%) HPUX
6 3 (8.57%) Red Hat Enterprise Linux
6 3 (8.57%) Windows Server 2008
7 2 (5.71%) Windows 2000
Processes & Methodologies
1 25 (71.43%) ITIL
2 9 (25.71%) Change Management
3 8 (22.86%) Service Delivery
4 6 (17.14%) Project Management
4 6 (17.14%) TOGAF
5 5 (14.29%) CRM
5 5 (14.29%) ITIL V3
6 4 (11.43%) Enterprise Architecture
6 4 (11.43%) Line Management
6 4 (11.43%) People Management
6 4 (11.43%) Portfolio Management
7 3 (8.57%) Information Security
7 3 (8.57%) ITSM
7 3 (8.57%) PRINCE2
7 3 (8.57%) Problem Management
8 2 (5.71%) Agile Software Development
8 2 (5.71%) Data Analysis
8 2 (5.71%) Data Management
8 2 (5.71%) Incident Management
8 2 (5.71%) Risk Management
Programming Languages
1 10 (28.57%) SQL
2 3 (8.57%) Bourne shell
2 3 (8.57%) Java
2 3 (8.57%) Korn
2 3 (8.57%) Perl
2 3 (8.57%) PowerShell
2 3 (8.57%) VBScript
3 1 (2.86%) PL/SQL
Qualifications
1 8 (22.86%) Degree
2 3 (8.57%) CISA
2 3 (8.57%) CISM
2 3 (8.57%) CISSP
2 3 (8.57%) ITIL Certification
3 2 (5.71%) CEH
3 2 (5.71%) SANS
3 2 (5.71%) SSCP
4 1 (2.86%) SC Cleared
4 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 3 (8.57%) SLA
2 2 (5.71%) QA
3 1 (2.86%) DICOM
3 1 (2.86%) HL7
3 1 (2.86%) ISO/IEC 27001
System Software
1 6 (17.14%) Active Directory
1 6 (17.14%) VMware ESX
1 6 (17.14%) VMware Infrastructure
1 6 (17.14%) vSphere
Systems Management
1 7 (20.00%) SCOM
2 6 (17.14%) SCCM
3 5 (14.29%) Nagios
4 1 (2.86%) Data Guard
Vendors
1 14 (40.00%) Microsoft
2 8 (22.86%) Cisco
2 8 (22.86%) Oracle
3 6 (17.14%) Citrix
3 6 (17.14%) Juniper
3 6 (17.14%) Veeam
3 6 (17.14%) VMware
4 3 (8.57%) Red Hat
5 2 (5.71%) ArcSight
5 2 (5.71%) Forcepoint
5 2 (5.71%) Intel Security
5 2 (5.71%) Qualys
5 2 (5.71%) Tripwire
6 1 (2.86%) Fortinet
6 1 (2.86%) HP
6 1 (2.86%) Hyperion
6 1 (2.86%) Informatica
6 1 (2.86%) Palo Alto
6 1 (2.86%) Remedy
Newcastle upon Tyne
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum + 15% b
Posted: 12 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Posted: Yesterday