The table below looks at the statistics for Service Management skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Service Management
Rank 60 57 40
Rank change year-on-year
-3 -17
Permanent jobs citing Service Management 6 5 19
As % of all permanent IT jobs located in Newcastle upon Tyne 1.22% 0.99% 3.80%
As % of the Processes & Methodologies category 1.66% 1.25% 4.91%
Number of salaries quoted 1 1 18
Average salary £55,000 £25,500 £35,750
Average salary % change year-on-year
+115.68% -28.67%
UK excluding London average salary £45,000 £47,500 £44,000
% change year-on-year
-5.26% +7.95%
Service Management
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
362 399 387
As % of all permanent IT jobs located in Newcastle upon Tyne 73.88% 78.70% 77.40%
Number of salaries quoted 282 354 324
Average salary £37,500 £37,500 £36,500
Average salary % change year-on-year
- +2.73%
90% offered a salary of more than £29,500 £28,636 £25,000
10% offered a salary of more than £60,000 £55,000 £47,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Newcastle upon Tyne region.

Service Management Salary Trend in Newcastle upon Tyne

Service Management
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 4 May 2015, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 10 (76.92%) Microsoft
2 9 (69.23%) MS Excel
3 8 (61.54%) ITIL
4 7 (53.85%) Problem Management
5 6 (46.15%) Incident Management
5 6 (46.15%) Analytical Skills
5 6 (46.15%) Change Management
6 5 (38.46%) MS Office
7 4 (30.77%) Microsoft Certification
8 3 (23.08%) PRINCE
8 3 (23.08%) ACCA
8 3 (23.08%) Project Management
8 3 (23.08%) PRINCE2
8 3 (23.08%) CRM
8 3 (23.08%) SharePoint
8 3 (23.08%) ERP
8 3 (23.08%) CIPFA
8 3 (23.08%) CIMA
8 3 (23.08%) Finance
8 3 (23.08%) Manufacturing
8 3 (23.08%) GAP Analysis
8 3 (23.08%) Retail
8 3 (23.08%) Dynamics CRM
8 3 (23.08%) Dynamics AX
8 3 (23.08%) Office 365
8 3 (23.08%) ICAEW
8 3 (23.08%) Customer Engagement
9 2 (15.38%) Open Source
9 2 (15.38%) SC Cleared
9 2 (15.38%) Security Cleared

Service Management
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 4 May 2015, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (23.08%) SharePoint
Applications
1 9 (69.23%) MS Excel
2 5 (38.46%) MS Office
Business Applications
1 3 (23.08%) Dynamics CRM
1 3 (23.08%) Dynamics AX
2 1 (7.69%) Oracle 11i
Cloud Services
1 3 (23.08%) Office 365
Communications & Networking
1 2 (15.38%) Firewall
1 2 (15.38%) LAN
1 2 (15.38%) WAN
1 2 (15.38%) VPN
Database & Business Intelligence
1 1 (7.69%) SQL Server
1 1 (7.69%) Oracle Database 10g
1 1 (7.69%) SQL Server 2000
1 1 (7.69%) Oracle9i Database
1 1 (7.69%) Oracle Database
1 1 (7.69%) Oracle Database 11g
1 1 (7.69%) SQL Server 2008
General
1 3 (23.08%) Finance
1 3 (23.08%) Manufacturing
1 3 (23.08%) Retail
2 1 (7.69%) Advertising
2 1 (7.69%) Local Government
Job Titles
1 3 (23.08%) Consultant
1 3 (23.08%) Microsoft Consultant
1 3 (23.08%) Dynamics AX Consultant
2 2 (15.38%) AIX Engineer
2 2 (15.38%) UNIX Support
2 2 (15.38%) AIX Administrator
2 2 (15.38%) UNIX Administrator
2 2 (15.38%) UNIX Engineer
2 2 (15.38%) UNIX Support Engineer
2 2 (15.38%) Support Engineer
2 2 (15.38%) Administrator
2 2 (15.38%) Analyst
3 1 (7.69%) Applications Support
3 1 (7.69%) Service Analyst
3 1 (7.69%) Support Analyst
3 1 (7.69%) Applications Support Analyst
3 1 (7.69%) Service Desk Analyst
3 1 (7.69%) Infrastructure Manager
3 1 (7.69%) IT Infrastructure Manager
Libraries, Frameworks & Software Standards
1 2 (15.38%) Middleware
Miscellaneous
1 6 (46.15%) Analytical Skills
2 2 (15.38%) Open Source
2 2 (15.38%) HACMP
3 1 (7.69%) Management Information System
Operating Systems
1 2 (15.38%) UNIX
1 2 (15.38%) Windows
1 2 (15.38%) AIX
1 2 (15.38%) Solaris
2 1 (7.69%) Windows XP
2 1 (7.69%) Windows Server 2012
2 1 (7.69%) Windows 7
Processes & Methodologies
1 8 (61.54%) ITIL
2 7 (53.85%) Problem Management
3 6 (46.15%) Incident Management
3 6 (46.15%) Change Management
4 3 (23.08%) PRINCE
4 3 (23.08%) Project Management
4 3 (23.08%) PRINCE2
4 3 (23.08%) CRM
4 3 (23.08%) ERP
4 3 (23.08%) GAP Analysis
4 3 (23.08%) Customer Engagement
5 2 (15.38%) Workflow
5 2 (15.38%) Lean Six Sigma
5 2 (15.38%) ITSM
5 2 (15.38%) Disaster Recovery
5 2 (15.38%) Service Delivery
5 2 (15.38%) Six Sigma
5 2 (15.38%) Configuration Management
6 1 (7.69%) Information Security
6 1 (7.69%) Document Management
Qualifications
1 4 (30.77%) Microsoft Certification
2 3 (23.08%) ACCA
2 3 (23.08%) CIPFA
2 3 (23.08%) CIMA
2 3 (23.08%) ICAEW
3 2 (15.38%) SC Cleared
3 2 (15.38%) Security Cleared
3 2 (15.38%) IBM AIX Certification
4 1 (7.69%) MCSE
4 1 (7.69%) MCITP
System Software
1 2 (15.38%) GPFS
2 1 (7.69%) Oracle RAC
Systems Management
1 1 (7.69%) Oracle RMAN
1 1 (7.69%) Data Guard
Vendors
1 10 (76.92%) Microsoft
2 2 (15.38%) Cisco
2 2 (15.38%) IBM
2 2 (15.38%) Red Hat
3 1 (7.69%) Oracle
3 1 (7.69%) HP
3 1 (7.69%) Dell
3 1 (7.69%) VMware
Newcastle upon Tyne
Capita - ITIN
Salary: £22000.00 - £25000.00 per annum + benefits
Posted: 20 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 25 days ago