The table below looks at the statistics for Service Management skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 23 49 51
Rank change year-on-year
+26 +2
Permanent jobs citing Service Management 36 11 7
As % of all permanent IT jobs located in Newcastle upon Tyne 8.98% 1.98% 1.62%
As % of the Processes & Methodologies category 10.68% 2.62% 2.01%
Number of salaries quoted 10 5 5
Average salary £44,448 £37,500 £40,000
Average salary % change year-on-year
+18.52% -6.25%
90% offered a salary of more than £29,331 £31,600 £23,200
10% offered a salary of more than £58,935 £74,000 £64,400
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
337 420 349
As % of all permanent IT jobs located in Newcastle upon Tyne 84.04% 75.68% 80.60%
Number of salaries quoted 277 267 286
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £30,000 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Newcastle upon Tyne region.

Service Management Salary Trend in Newcastle upon Tyne

Service Management
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Management across the Newcastle upon Tyne region over the 3 months to 28 August 2015.

Service Management Salary Histogram in Newcastle upon Tyne

Service Management
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 28 August 2015, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (35.71%) Analytical Skills
2 13 (30.95%) ITIL
3 8 (19.05%) Business Analysis
4 7 (16.67%) Test Scripting
4 7 (16.67%) Continuous Improvement
4 7 (16.67%) Change Management
4 7 (16.67%) MS Excel
4 7 (16.67%) Microsoft
5 6 (14.29%) ISEB
5 6 (14.29%) Incident Management
5 6 (14.29%) ISTQB
5 6 (14.29%) Risk Management
5 6 (14.29%) ISTQB Foundation Certification
6 5 (11.90%) Agile Software Development
6 5 (11.90%) TOGAF
6 5 (11.90%) CITP
6 5 (11.90%) Enterprise Architecture
6 5 (11.90%) Problem Management
6 5 (11.90%) MS Office
7 3 (7.14%) RUP
7 3 (7.14%) ITSM
7 3 (7.14%) Analytics
8 2 (4.76%) TDD
8 2 (4.76%) Big Data
8 2 (4.76%) Data Analytics
8 2 (4.76%) Open Source
8 2 (4.76%) Kanban
8 2 (4.76%) Management Information System
8 2 (4.76%) Scrum
8 2 (4.76%) Service Delivery

Service Management
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 28 August 2015, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 7 (16.67%) MS Excel
2 5 (11.90%) MS Office
Database & Business Intelligence
1 2 (4.76%) Big Data
2 1 (2.38%) Hadoop
General
1 1 (2.38%) Banking
Job Titles
1 12 (28.57%) Analyst
2 6 (14.29%) Test Manager
2 6 (14.29%) Test Analyst
2 6 (14.29%) Development Manager
2 6 (14.29%) Service Manager
3 5 (11.90%) Requirements Analyst
3 5 (11.90%) Development Analyst
3 5 (11.90%) Architect
4 3 (7.14%) Lead Technical Architect
4 3 (7.14%) Lead Architect
4 3 (7.14%) Technical Architect
5 2 (4.76%) Solutions Architect
6 1 (2.38%) IT Administrator
6 1 (2.38%) Infrastructure Manager
6 1 (2.38%) Administrator
6 1 (2.38%) Head of Operations
6 1 (2.38%) Head of Technology
6 1 (2.38%) IT Infrastructure Manager
Libraries, Frameworks & Software Standards
1 2 (4.76%) Web Services
Miscellaneous
1 15 (35.71%) Analytical Skills
2 2 (4.76%) Management Information System
3 1 (2.38%) GIS
Operating Systems
1 2 (4.76%) Windows
2 1 (2.38%) Windows XP
2 1 (2.38%) Windows 7
2 1 (2.38%) Windows Server 2012
Processes & Methodologies
1 13 (30.95%) ITIL
2 8 (19.05%) Business Analysis
3 7 (16.67%) Change Management
3 7 (16.67%) Test Scripting
3 7 (16.67%) Continuous Improvement
4 6 (14.29%) Risk Management
4 6 (14.29%) Incident Management
5 5 (11.90%) Enterprise Architecture
5 5 (11.90%) Agile Software Development
5 5 (11.90%) Problem Management
5 5 (11.90%) TOGAF
6 3 (7.14%) Analytics
6 3 (7.14%) ITSM
6 3 (7.14%) RUP
7 2 (4.76%) Service Delivery
7 2 (4.76%) TDD
7 2 (4.76%) Scrum
7 2 (4.76%) Data Analytics
7 2 (4.76%) Continuous Delivery
7 2 (4.76%) Kanban
Programming Languages
1 1 (2.38%) C
Qualifications
1 6 (14.29%) ISEB
1 6 (14.29%) ISTQB
1 6 (14.29%) ISTQB Foundation Certification
2 5 (11.90%) CITP
3 1 (2.38%) Microsoft Certification
3 1 (2.38%) MCITP
3 1 (2.38%) MCSE
Quality Assurance & Compliance
1 1 (2.38%) SLA
System Software
1 1 (2.38%) Active Directory
Vendors
1 7 (16.67%) Microsoft
2 1 (2.38%) Apple
2 1 (2.38%) VMware
2 1 (2.38%) ServiceNow
2 1 (2.38%) Cisco
Newcastle Upon Tyne, Tyne and Wear
NHS BSA
Salary: From £46,164 to £57,069 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: Plus competitive benefit package
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 24 days ago