The table below looks at the statistics for Service Management skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 54 53 46
Rank change year-on-year
-1 -7
Permanent jobs citing Service Management 10 8 9
As % of all permanent IT jobs located in Newcastle upon Tyne 2.43% 1.48% 2.10%
As % of the Processes & Methodologies category 3.02% 2.09% 2.54%
Number of salaries quoted 2 7 8
Average salary £36,000 £57,500 £33,750
Average salary % change year-on-year
-37.39% +70.37%
90% offered a salary of more than £20,800 £31,000 £27,300
10% offered a salary of more than £51,200 £73,500 £50,450
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
331 383 354
As % of all permanent IT jobs located in Newcastle upon Tyne 80.54% 70.66% 82.52%
Number of salaries quoted 266 280 292
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £29,400 £25,000 £27,000
10% offered a salary of more than £50,000 £52,500 £50,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Newcastle upon Tyne region.

Service Management Salary Trend in Newcastle upon Tyne

Service Management
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Management across the Newcastle upon Tyne region over the 3 months to 7 July 2015.

Service Management Salary Histogram in Newcastle upon Tyne

Service Management
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 7 July 2015, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 8 (61.54%) ITIL
1 8 (61.54%) Analytical Skills
2 7 (53.85%) MS Excel
2 7 (53.85%) Microsoft
2 7 (53.85%) Incident Management
3 6 (46.15%) Problem Management
3 6 (46.15%) Change Management
4 5 (38.46%) MS Office
5 3 (23.08%) ITSM
5 3 (23.08%) Windows
6 2 (15.38%) Windows XP
6 2 (15.38%) Cisco
6 2 (15.38%) Management Information System
6 2 (15.38%) Continuous Improvement
6 2 (15.38%) Information Security
6 2 (15.38%) Windows 7
7 1 (7.69%) Business Analysis
7 1 (7.69%) MCITP
7 1 (7.69%) Windows Server 2012
7 1 (7.69%) ISTQB Foundation Certification
7 1 (7.69%) Line Management
7 1 (7.69%) Test Scripting
7 1 (7.69%) ISTQB
7 1 (7.69%) Risk Management
7 1 (7.69%) Workflow
7 1 (7.69%) VMware
7 1 (7.69%) Service Delivery
7 1 (7.69%) MCSE
7 1 (7.69%) Active Directory
7 1 (7.69%) HP

Service Management
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 7 July 2015, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 7 (53.85%) MS Excel
2 5 (38.46%) MS Office
Job Titles
1 4 (30.77%) Analyst
2 1 (7.69%) Test Manager
2 1 (7.69%) Test Analyst
2 1 (7.69%) Development Manager
2 1 (7.69%) Service Analyst
2 1 (7.69%) Administrator
2 1 (7.69%) Service Manager
2 1 (7.69%) Service Desk Analyst
2 1 (7.69%) IT Administrator
2 1 (7.69%) Infrastructure Manager
2 1 (7.69%) Requirements Analyst
2 1 (7.69%) Development Analyst
2 1 (7.69%) IT Infrastructure Manager
Miscellaneous
1 8 (61.54%) Analytical Skills
2 2 (15.38%) Management Information System
Operating Systems
1 3 (23.08%) Windows
2 2 (15.38%) Windows XP
2 2 (15.38%) Windows 7
3 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 8 (61.54%) ITIL
2 7 (53.85%) Incident Management
3 6 (46.15%) Problem Management
3 6 (46.15%) Change Management
4 3 (23.08%) ITSM
5 2 (15.38%) Information Security
5 2 (15.38%) Continuous Improvement
6 1 (7.69%) Line Management
6 1 (7.69%) Test Scripting
6 1 (7.69%) Business Analysis
6 1 (7.69%) Service Delivery
6 1 (7.69%) Risk Management
6 1 (7.69%) Workflow
Qualifications
1 1 (7.69%) MCSE
1 1 (7.69%) ISEB
1 1 (7.69%) Microsoft Certification
1 1 (7.69%) MCITP
1 1 (7.69%) ISTQB
1 1 (7.69%) ISTQB Foundation Certification
System Software
1 1 (7.69%) Active Directory
Vendors
1 7 (53.85%) Microsoft
2 2 (15.38%) Cisco
3 1 (7.69%) HP
3 1 (7.69%) Dell
3 1 (7.69%) VMware
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 5 days ago
Newcastle-upon-Tyne, Tyne and Wear
HMRC
Salary: From £35,232 to £39,643 per annum
Posted: 6 days ago
Newcastle-upon-Tyne, Tyne and Wear
HMRC
Salary: From £35,232 to £39,643 per annum
Posted: 6 days ago
Newcastle-upon-Tyne, Tyne and Wear
HMRC
Salary: From £28,780 to £32,622 per annum
Posted: 6 days ago
Newcastle-upon-Tyne, Tyne and Wear
HMRC
Salary: From £28,780 to £32,622 per annum
Posted: 6 days ago
Newcastle-upon-Tyne, Tyne and Wear
HMRC
Salary: From £28,780 to £32,622 per annum
Posted: 6 days ago
Newcastle, Staffordshire
HMRC
Posted: 6 days ago
Newcastle, Staffordshire
HMRC
Posted: 6 days ago
Newcastle, Staffordshire
HMRC
Posted: 6 days ago
Newcastle, Staffordshire
HMRC
Posted: 6 days ago
Newcastle, Staffordshire
HMRC
Posted: 6 days ago
Newcastle-upon-Tyne
HMRC
Salary: £28,780 - £32,622
Posted: 6 days ago