The table below looks at the statistics for Service Management skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 50 43 45
Rank change year-on-year
-7 +2
Permanent jobs citing Service Management 12 11 11
As % of all permanent IT jobs located in Newcastle upon Tyne 2.19% 2.47% 2.61%
As % of the Processes & Methodologies category 2.73% 3.06% 3.44%
Number of salaries quoted 6 9 8
Average salary £35,000 £57,500 £34,750
Average salary % change year-on-year
-39.13% +65.46%
90% offered a salary of more than £25,500 £26,500 £20,000
10% offered a salary of more than £73,750 £65,500 £39,500
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
439 360 320
As % of all permanent IT jobs located in Newcastle upon Tyne 80.11% 80.72% 76.01%
Number of salaries quoted 301 310 266
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £25,000 £27,000 £25,000
10% offered a salary of more than £60,000 £55,000 £56,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Newcastle upon Tyne region.

Service Management Salary Trend in Newcastle upon Tyne

Service Management
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Management across the Newcastle upon Tyne region over the 3 months to 18 September 2014.

Service Management Salary Histogram in Newcastle upon Tyne

Service Management
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 18 September 2014, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 14 (77.78%) ITIL
2 9 (50.00%) Problem Management
3 8 (44.44%) Oracle
4 7 (38.89%) Windows
4 7 (38.89%) Oracle Database 11g
4 7 (38.89%) Oracle Database
4 7 (38.89%) Analytical Skills
5 6 (33.33%) SQL
5 6 (33.33%) Linux
5 6 (33.33%) UNIX
6 5 (27.78%) Shell Script
6 5 (27.78%) Smartcard
6 5 (27.78%) Red Hat
6 5 (27.78%) Java
6 5 (27.78%) Perl
6 5 (27.78%) Service Delivery
6 5 (27.78%) Change Management
6 5 (27.78%) PostgreSQL
6 5 (27.78%) PACS
6 5 (27.78%) Red Hat Enterprise Linux
6 5 (27.78%) DICOM
7 4 (22.22%) Microsoft
8 3 (16.67%) ITSM
9 2 (11.11%) Finance
9 2 (11.11%) Advertising
9 2 (11.11%) VMware
9 2 (11.11%) Oracle RMAN
9 2 (11.11%) Document Management
9 2 (11.11%) Local Government
9 2 (11.11%) Incident Management

Service Management
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 18 September 2014, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) SharePoint
1 1 (5.56%) IIS
1 1 (5.56%) Apache
Applications
1 1 (5.56%) MS Excel
Business Applications
1 2 (11.11%) Oracle 11i
2 1 (5.56%) Oracle Retail
Communications & Networking
1 1 (5.56%) FTP
1 1 (5.56%) Firewall
Database & Business Intelligence
1 7 (38.89%) Oracle Database 11g
1 7 (38.89%) Oracle Database
2 5 (27.78%) PostgreSQL
3 2 (11.11%) Oracle Database 10g
3 2 (11.11%) SQL Server 2000
3 2 (11.11%) SQL Server
3 2 (11.11%) Oracle9i Database
3 2 (11.11%) SQL Server 2008
Development Applications
1 1 (5.56%) Oracle Forms
General
1 2 (11.11%) Finance
1 2 (11.11%) Advertising
1 2 (11.11%) Local Government
2 1 (5.56%) Retail
Job Titles
1 7 (38.89%) Applications Support
2 5 (27.78%) Analyst
3 2 (11.11%) Support Analyst
3 2 (11.11%) Applications Support Analyst
3 2 (11.11%) Head of IT
4 1 (5.56%) Head of IT Security
4 1 (5.56%) Web Engineer
4 1 (5.56%) Head of Service Management
4 1 (5.56%) Head of Security
4 1 (5.56%) Head of Architecture
4 1 (5.56%) Head of Enterprise Architecture
4 1 (5.56%) Transition Manager
4 1 (5.56%) Incident Manager
4 1 (5.56%) Solutions Architect
4 1 (5.56%) Architect
4 1 (5.56%) Applications Manager
4 1 (5.56%) Service Desk Analyst
4 1 (5.56%) Problem Manager
4 1 (5.56%) Service Manager
4 1 (5.56%) Service Analyst
Miscellaneous
1 7 (38.89%) Analytical Skills
2 5 (27.78%) Smartcard
2 5 (27.78%) PACS
3 1 (5.56%) Computer Science
3 1 (5.56%) CMDB
3 1 (5.56%) Replication
3 1 (5.56%) Management Information System
Operating Systems
1 7 (38.89%) Windows
2 6 (33.33%) Linux
2 6 (33.33%) UNIX
3 5 (27.78%) Red Hat Enterprise Linux
4 1 (5.56%) Windows 7
4 1 (5.56%) Windows XP
Processes & Methodologies
1 14 (77.78%) ITIL
2 9 (50.00%) Problem Management
3 5 (27.78%) Service Delivery
3 5 (27.78%) Change Management
4 3 (16.67%) ITSM
5 2 (11.11%) Document Management
5 2 (11.11%) Incident Management
5 2 (11.11%) Enterprise Architecture
5 2 (11.11%) B2C
5 2 (11.11%) TOGAF
6 1 (5.56%) Time Management
6 1 (5.56%) Performance Management
6 1 (5.56%) Line Management
6 1 (5.56%) Coaching
6 1 (5.56%) Software Asset Management
6 1 (5.56%) Software Licensing
6 1 (5.56%) Demand Management
6 1 (5.56%) WFM
6 1 (5.56%) CRM
6 1 (5.56%) E-Commerce
Programming Languages
1 6 (33.33%) SQL
2 5 (27.78%) Shell Script
2 5 (27.78%) Java
2 5 (27.78%) Perl
Qualifications
1 2 (11.11%) Degree
2 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 5 (27.78%) DICOM
System Software
1 2 (11.11%) Oracle RMAN
1 2 (11.11%) Oracle RAC
1 2 (11.11%) VMware Infrastructure
Systems Management
1 2 (11.11%) Data Guard
2 1 (5.56%) Oracle Enterprise Manager
Vendors
1 8 (44.44%) Oracle
2 5 (27.78%) Red Hat
3 4 (22.22%) Microsoft
4 2 (11.11%) VMware
5 1 (5.56%) Cisco
5 1 (5.56%) HP
5 1 (5.56%) Dell
5 1 (5.56%) Avaya
5 1 (5.56%) Kronos
5 1 (5.56%) ATG
Newcastle Upon Tyne, Tyne and Wear
EasyWebRecruitment.com
Salary: £35,000 - £45,000 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: Competitive plus benefits
Posted: 10 days ago