The table below looks at the statistics for Service Management skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 59 42 36
Rank change year-on-year
-17 -6
Permanent jobs citing Service Management 1 4 25
As % of all permanent IT jobs located in Newcastle upon Tyne 0.22% 1.37% 4.84%
As % of the Processes & Methodologies category 0.28% 1.86% 6.02%
Number of salaries quoted 1 2 16
Average salary £19,000 £40,250 £29,250
Average salary % change year-on-year
-52.79% +37.60%
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
359 215 415
As % of all permanent IT jobs located in Newcastle upon Tyne 79.78% 73.63% 80.27%
Number of salaries quoted 313 184 361
Average salary £42,500 £42,500 £37,500
Average salary % change year-on-year
- +13.33%
90% offered a salary of more than £29,750 £26,500 £26,000
10% offered a salary of more than £67,500 £60,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Newcastle upon Tyne region.

Service Management Salary Trend in Newcastle upon Tyne

Service Management
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 3 March 2015, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 6 (66.67%) Microsoft
2 5 (55.56%) ITIL
2 5 (55.56%) MS Excel
3 4 (44.44%) Finance
3 4 (44.44%) Problem Management
4 3 (33.33%) Dynamics CRM
4 3 (33.33%) Dynamics AX
4 3 (33.33%) ICAEW
4 3 (33.33%) Customer Engagement
4 3 (33.33%) Office 365
4 3 (33.33%) Analytical Skills
4 3 (33.33%) Manufacturing
4 3 (33.33%) CIPFA
4 3 (33.33%) CIMA
4 3 (33.33%) Disaster Recovery
4 3 (33.33%) Configuration Management
4 3 (33.33%) ACCA
4 3 (33.33%) Project Management
4 3 (33.33%) GAP Analysis
4 3 (33.33%) Retail
4 3 (33.33%) Workflow
4 3 (33.33%) CRM
4 3 (33.33%) SharePoint
4 3 (33.33%) ERP
4 3 (33.33%) PRINCE2
4 3 (33.33%) UNIX
4 3 (33.33%) Microsoft Certification
4 3 (33.33%) PRINCE
5 2 (22.22%) HACMP
5 2 (22.22%) Middleware

Service Management
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 3 March 2015, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) SharePoint
2 1 (11.11%) Oracle Workflow
Applications
1 5 (55.56%) MS Excel
Business Applications
1 3 (33.33%) Dynamics CRM
1 3 (33.33%) Dynamics AX
2 1 (11.11%) Oracle EBS R12
2 1 (11.11%) Oracle 11i
Cloud Services
1 3 (33.33%) Office 365
Communications & Networking
1 2 (22.22%) LAN
1 2 (22.22%) WAN
1 2 (22.22%) VPN
1 2 (22.22%) Firewall
Database & Business Intelligence
1 1 (11.11%) SQL Server
1 1 (11.11%) Oracle Reports
1 1 (11.11%) Oracle9i Database
1 1 (11.11%) Oracle Discoverer
1 1 (11.11%) Oracle Database 10g
1 1 (11.11%) SQL Server 2000
1 1 (11.11%) Oracle Database 11g
1 1 (11.11%) SQL Server 2008
1 1 (11.11%) Oracle Database
General
1 4 (44.44%) Finance
2 3 (33.33%) Manufacturing
2 3 (33.33%) Retail
3 1 (11.11%) Local Government
3 1 (11.11%) Advertising
Job Titles
1 3 (33.33%) Analyst
1 3 (33.33%) Consultant
1 3 (33.33%) Microsoft Consultant
1 3 (33.33%) Dynamics AX Consultant
2 2 (22.22%) AIX Engineer
2 2 (22.22%) UNIX Support
2 2 (22.22%) Service Desk Analyst
2 2 (22.22%) UNIX Administrator
2 2 (22.22%) UNIX Engineer
2 2 (22.22%) UNIX Support Engineer
2 2 (22.22%) AIX Administrator
2 2 (22.22%) Support Engineer
2 2 (22.22%) Applications Support
2 2 (22.22%) Service Analyst
2 2 (22.22%) Administrator
3 1 (11.11%) Applications Support Analyst
3 1 (11.11%) 3rd Line Support
3 1 (11.11%) Support Technician
3 1 (11.11%) Support Analyst
3 1 (11.11%) Applications Support Technician
Libraries, Frameworks & Software Standards
1 2 (22.22%) Middleware
2 1 (11.11%) HTML
Miscellaneous
1 3 (33.33%) Analytical Skills
2 2 (22.22%) HACMP
2 2 (22.22%) Management Information System
2 2 (22.22%) Open Source
Operating Systems
1 3 (33.33%) UNIX
2 2 (22.22%) Windows
2 2 (22.22%) AIX
2 2 (22.22%) Solaris
2 2 (22.22%) Windows XP
2 2 (22.22%) Windows 7
Processes & Methodologies
1 5 (55.56%) ITIL
2 4 (44.44%) Problem Management
3 3 (33.33%) Workflow
3 3 (33.33%) PRINCE2
3 3 (33.33%) CRM
3 3 (33.33%) ERP
3 3 (33.33%) PRINCE
3 3 (33.33%) Configuration Management
3 3 (33.33%) Project Management
3 3 (33.33%) Disaster Recovery
3 3 (33.33%) GAP Analysis
3 3 (33.33%) Customer Engagement
4 2 (22.22%) ITSM
4 2 (22.22%) Six Sigma
4 2 (22.22%) Information Security
4 2 (22.22%) Incident Management
4 2 (22.22%) Lean Six Sigma
5 1 (11.11%) Data Protection
5 1 (11.11%) Asset Management
5 1 (11.11%) Document Management
Programming Languages
1 1 (11.11%) PL/SQL
1 1 (11.11%) SQL
Qualifications
1 3 (33.33%) ACCA
1 3 (33.33%) CIPFA
1 3 (33.33%) CIMA
1 3 (33.33%) ICAEW
1 3 (33.33%) Microsoft Certification
2 2 (22.22%) IBM AIX Certification
2 2 (22.22%) SC Cleared
2 2 (22.22%) Security Cleared
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 2 (22.22%) GPFS
2 1 (11.11%) Oracle RMAN
2 1 (11.11%) Oracle RAC
Systems Management
1 1 (11.11%) Data Guard
Vendors
1 6 (66.67%) Microsoft
2 2 (22.22%) HP
2 2 (22.22%) Dell
2 2 (22.22%) Red Hat
2 2 (22.22%) Oracle
2 2 (22.22%) Cisco
2 2 (22.22%) IBM
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 20 days ago