The table below looks at the statistics for Service Management skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 61 48 41
Rank change year-on-year
-13 -7
Permanent jobs citing Service Management 2 5 20
As % of all permanent IT jobs located in Newcastle upon Tyne 0.42% 1.33% 3.67%
As % of the Processes & Methodologies category 0.54% 1.73% 4.66%
Number of salaries quoted 1 2 16
Average salary £19,000 £40,250 £43,250
Average salary % change year-on-year
-52.79% -6.93%
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
368 289 429
As % of all permanent IT jobs located in Newcastle upon Tyne 76.83% 77.07% 78.72%
Number of salaries quoted 314 260 371
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £29,750 £28,636 £25,950
10% offered a salary of more than £61,215 £54,000 £47,650
UK excluding London average salary £43,800 £42,500 £40,000
% change year-on-year
+3.05% +6.25%

Service Management
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Newcastle upon Tyne region.

Service Management Salary Trend in Newcastle upon Tyne

Service Management
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 1 April 2015, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 6 (66.67%) Microsoft
2 5 (55.56%) ITIL
2 5 (55.56%) MS Excel
3 4 (44.44%) Finance
3 4 (44.44%) Problem Management
4 3 (33.33%) PRINCE2
4 3 (33.33%) UNIX
4 3 (33.33%) CRM
4 3 (33.33%) SharePoint
4 3 (33.33%) ERP
4 3 (33.33%) Microsoft Certification
4 3 (33.33%) PRINCE
4 3 (33.33%) Configuration Management
4 3 (33.33%) ACCA
4 3 (33.33%) Project Management
4 3 (33.33%) CIPFA
4 3 (33.33%) CIMA
4 3 (33.33%) Disaster Recovery
4 3 (33.33%) GAP Analysis
4 3 (33.33%) Workflow
4 3 (33.33%) Manufacturing
4 3 (33.33%) Retail
4 3 (33.33%) Dynamics CRM
4 3 (33.33%) Dynamics AX
4 3 (33.33%) ICAEW
4 3 (33.33%) Customer Engagement
4 3 (33.33%) Office 365
4 3 (33.33%) Analytical Skills
5 2 (22.22%) Oracle
5 2 (22.22%) AIX

Service Management
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 1 April 2015, IT jobs across the Newcastle upon Tyne region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) SharePoint
2 1 (11.11%) Oracle Workflow
Applications
1 5 (55.56%) MS Excel
2 1 (11.11%) MS Office
Business Applications
1 3 (33.33%) Dynamics CRM
1 3 (33.33%) Dynamics AX
2 1 (11.11%) Oracle EBS R12
2 1 (11.11%) Oracle 11i
Cloud Services
1 3 (33.33%) Office 365
Communications & Networking
1 2 (22.22%) LAN
1 2 (22.22%) WAN
1 2 (22.22%) VPN
1 2 (22.22%) Firewall
Database & Business Intelligence
1 1 (11.11%) SQL Server
1 1 (11.11%) Oracle Reports
1 1 (11.11%) Oracle9i Database
1 1 (11.11%) Oracle Discoverer
1 1 (11.11%) Oracle Database 10g
1 1 (11.11%) SQL Server 2000
1 1 (11.11%) Oracle Database 11g
1 1 (11.11%) SQL Server 2008
1 1 (11.11%) Oracle Database
General
1 4 (44.44%) Finance
2 3 (33.33%) Manufacturing
2 3 (33.33%) Retail
3 1 (11.11%) Local Government
3 1 (11.11%) Advertising
Job Titles
1 3 (33.33%) Consultant
1 3 (33.33%) Microsoft Consultant
1 3 (33.33%) Dynamics AX Consultant
2 2 (22.22%) AIX Engineer
2 2 (22.22%) UNIX Support
2 2 (22.22%) UNIX Administrator
2 2 (22.22%) UNIX Engineer
2 2 (22.22%) UNIX Support Engineer
2 2 (22.22%) AIX Administrator
2 2 (22.22%) Administrator
2 2 (22.22%) Support Engineer
2 2 (22.22%) Applications Support
2 2 (22.22%) Analyst
3 1 (11.11%) 3rd Line Support
3 1 (11.11%) Service Analyst
3 1 (11.11%) Applications Support Analyst
3 1 (11.11%) Service Desk Analyst
3 1 (11.11%) Support Technician
3 1 (11.11%) Support Analyst
3 1 (11.11%) Applications Support Technician
Libraries, Frameworks & Software Standards
1 2 (22.22%) Middleware
2 1 (11.11%) HTML
Miscellaneous
1 3 (33.33%) Analytical Skills
2 2 (22.22%) Open Source
2 2 (22.22%) HACMP
3 1 (11.11%) Management Information System
Operating Systems
1 3 (33.33%) UNIX
2 2 (22.22%) AIX
2 2 (22.22%) Solaris
3 1 (11.11%) Windows XP
3 1 (11.11%) Windows 7
3 1 (11.11%) Windows
Processes & Methodologies
1 5 (55.56%) ITIL
2 4 (44.44%) Problem Management
3 3 (33.33%) Customer Engagement
3 3 (33.33%) PRINCE2
3 3 (33.33%) CRM
3 3 (33.33%) ERP
3 3 (33.33%) PRINCE
3 3 (33.33%) Configuration Management
3 3 (33.33%) Project Management
3 3 (33.33%) Workflow
3 3 (33.33%) Disaster Recovery
3 3 (33.33%) GAP Analysis
4 2 (22.22%) Incident Management
4 2 (22.22%) Lean Six Sigma
4 2 (22.22%) Six Sigma
5 1 (11.11%) Service Delivery
5 1 (11.11%) Change Management
5 1 (11.11%) ITSM
5 1 (11.11%) Information Security
5 1 (11.11%) Asset Management
Programming Languages
1 1 (11.11%) PL/SQL
1 1 (11.11%) SQL
Qualifications
1 3 (33.33%) ACCA
1 3 (33.33%) CIPFA
1 3 (33.33%) CIMA
1 3 (33.33%) ICAEW
1 3 (33.33%) Microsoft Certification
2 2 (22.22%) IBM AIX Certification
2 2 (22.22%) SC Cleared
2 2 (22.22%) Security Cleared
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 2 (22.22%) GPFS
2 1 (11.11%) Oracle RAC
Systems Management
1 1 (11.11%) Oracle RMAN
1 1 (11.11%) Data Guard
Vendors
1 6 (66.67%) Microsoft
2 2 (22.22%) Oracle
2 2 (22.22%) IBM
2 2 (22.22%) Red Hat
3 1 (11.11%) Cisco
3 1 (11.11%) HP
3 1 (11.11%) Dell
Newcastle Upon Tyne, Tyne and Wear
HAYS INFORMATION TECHNOLOGY
Salary: £156.10 per annum
Posted: 15 hours ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: Negotiable depending on experience
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
CV Screen Ltd
Salary: £16k - 17k per year + Pension + Training
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
CV Screen Ltd
Salary: £16k - 17k per year + Pension + Training
Posted: 6 days ago
Newcastle, Staffordshire
Accenture
Posted: 8 days ago
Newcastle Upon Tyne, Tyne and Wear
Go Ahead
Salary: From £19,200 to £22,950 per annum + Bonus of 10%, Free Travel Pass, Co
Posted: 16 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: competitive
Posted: 16 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 21 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: Competitive
Posted: 22 days ago