The table below looks at the statistics for Service Management skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 2 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 May 2016
Same period 2015 Same period 2014
Service Management
Rank 52 62 60
Rank change year-on-year
+10 -2
Permanent jobs citing Service Management 14 6 5
As % of all permanent IT jobs located in Newcastle upon Tyne 3.10% 1.19% 1.00%
As % of the Processes & Methodologies category 3.62% 1.47% 1.21%
Number of salaries quoted 10 1 1
Median salary £40,000 £55,000 £25,500
Median salary % change year-on-year
-27.27% +115.68%
UK excluding London median salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
387 409 413
As % of all permanent IT jobs located in Newcastle upon Tyne 85.81% 81.15% 82.27%
Number of salaries quoted 343 320 367
Median salary £40,000 £37,500 £37,000
Median salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £27,500 £29,500 £28,636
10% offered a salary of more than £65,000 £47,000 £61,215
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Newcastle upon Tyne

The demand trend of job ads across the Newcastle upon Tyne region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Newcastle upon Tyne region.

Service Management Salary Trend in Newcastle upon Tyne

Service Management
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Management across the Newcastle upon Tyne region over the 3 months to 2 May 2016.

Service Management Salary Histogram in Newcastle upon Tyne

Service Management
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 2 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for Service Management.

1 19 (100.00%) ITIL
2 14 (73.68%) Windows
3 12 (63.16%) Public Cloud
4 10 (52.63%) Incident Management
4 10 (52.63%) Microsoft
5 9 (47.37%) VMware
6 8 (42.11%) VMware Infrastructure
6 8 (42.11%) CentOS
6 8 (42.11%) Red Hat Enterprise Linux
6 8 (42.11%) Xen
6 8 (42.11%) PostgreSQL
6 8 (42.11%) ZABBIX
6 8 (42.11%) OpenNMS
6 8 (42.11%) Zenoss
6 8 (42.11%) Amazon AWS
6 8 (42.11%) Puppet
6 8 (42.11%) VirtualBox
6 8 (42.11%) SQL
6 8 (42.11%) MySQL
6 8 (42.11%) SQL Server
6 8 (42.11%) Nagios
6 8 (42.11%) Windows Server
6 8 (42.11%) OpenStack
6 8 (42.11%) Rackspace
6 8 (42.11%) Vagrant
6 8 (42.11%) Opscode Chef
6 8 (42.11%) Ansible
6 8 (42.11%) SaltStack
7 6 (31.58%) Capacity Management
7 6 (31.58%) Linode

Service Management
Top Related IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (42.11%) OpenStack
2 2 (10.53%) Apache
2 2 (10.53%) Tomcat
Applications
1 4 (21.05%) MS Excel
Cloud Services
1 8 (42.11%) Amazon AWS
2 6 (31.58%) DigitalOcean
2 6 (31.58%) Linode
3 2 (10.53%) GitHub
3 2 (10.53%) Microsoft Azure
Database & Business Intelligence
1 8 (42.11%) MySQL
1 8 (42.11%) PostgreSQL
1 8 (42.11%) SQL Server
2 2 (10.53%) DataStage
2 2 (10.53%) IBM InfoSphere
Development Applications
1 8 (42.11%) Vagrant
2 2 (10.53%) Git (software)
2 2 (10.53%) GitLab
2 2 (10.53%) Subversion
Job Titles
1 12 (63.16%) Operations Manager
2 11 (57.89%) Systems Manager
3 6 (31.58%) Analyst
4 5 (26.32%) Service Analyst
4 5 (26.32%) Service Desk Analyst
5 3 (15.79%) Help Desk Analyst
5 3 (15.79%) ITIL Service Analyst
5 3 (15.79%) ITIL Service Desk Analyst
6 2 (10.53%) Service Desk Support
6 2 (10.53%) Service Desk Support Analyst
7 1 (5.26%) 1st Line Service Desk Analyst
7 1 (5.26%) 1st Line Support
7 1 (5.26%) 1st Line Support Analyst
7 1 (5.26%) 2nd Line Service Desk Analyst
7 1 (5.26%) 2nd Line Support Analyst
7 1 (5.26%) Applications Manager
7 1 (5.26%) IT Analyst
7 1 (5.26%) Linux Specialist
7 1 (5.26%) Service Operations Manager
7 1 (5.26%) Team Leader
Libraries, Frameworks & Software Standards
1 6 (31.58%) Ruby on Rails
2 2 (10.53%) ActiveMQ
2 2 (10.53%) LAMP
2 2 (10.53%) LAPP Stack
Miscellaneous
1 12 (63.16%) Public Cloud
2 3 (15.79%) Analytical Skills
2 3 (15.79%) Management Information System
Operating Systems
1 14 (73.68%) Windows
2 8 (42.11%) CentOS
2 8 (42.11%) Red Hat Enterprise Linux
2 8 (42.11%) Windows Server
3 6 (31.58%) Windows 7
3 6 (31.58%) Windows XP
4 2 (10.53%) Linux
4 2 (10.53%) Unix
Processes & Methodologies
1 19 (100.00%) ITIL
2 10 (52.63%) Incident Management
3 6 (31.58%) Capacity Management
3 6 (31.58%) Change Management
3 6 (31.58%) Operations Management
3 6 (31.58%) Project Management
3 6 (31.58%) Risk Management
4 4 (21.05%) Agile Software Development
4 4 (21.05%) DevOps
4 4 (21.05%) ITSM
4 4 (21.05%) Service Delivery
5 3 (15.79%) ETL
5 3 (15.79%) Information Security
5 3 (15.79%) Problem Management
6 2 (10.53%) Analytics
6 2 (10.53%) Continuous Improvement
7 1 (5.26%) Workflow
Programming Languages
1 8 (42.11%) SQL
2 6 (31.58%) Java
2 6 (31.58%) PHP
2 6 (31.58%) Ruby
3 2 (10.53%) Jython
3 2 (10.53%) Python
Quality Assurance & Compliance
1 6 (31.58%) SLA
System Software
1 8 (42.11%) VirtualBox
1 8 (42.11%) VMware Infrastructure
1 8 (42.11%) Xen
2 3 (15.79%) Active Directory
Systems Management
1 8 (42.11%) Ansible
1 8 (42.11%) Nagios
1 8 (42.11%) OpenNMS
1 8 (42.11%) Opscode Chef
1 8 (42.11%) Puppet
1 8 (42.11%) ZABBIX
1 8 (42.11%) Zenoss
Vendors
1 10 (52.63%) Microsoft
2 9 (47.37%) VMware
3 8 (42.11%) Rackspace
3 8 (42.11%) SaltStack
4 6 (31.58%) Google
5 3 (15.79%) Cisco
5 3 (15.79%) Dell
5 3 (15.79%) HP
6 2 (10.53%) IBM
6 2 (10.53%) Remedy
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: Up to £50,000 per annum
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Insure The Box
Salary: Competitive
Posted: 10 days ago