The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Desktop Support
Rank 238 230 227
Rank change year-on-year
-8 -3
Permanent jobs requiring a Desktop Support 17 18 11
As % of all permanent IT jobs located in the North West 0.25% 0.24% 0.16%
As % of the Job Titles category 0.26% 0.26% 0.17%
Number of salaries quoted 13 18 8
Average salary £22,800 £25,875 £30,000
Average salary % change year-on-year
-11.88% -13.75%
90% offered a salary of more than £18,000 £20,850 £22,450
10% offered a salary of more than £25,000 £50,750 £39,000
UK excluding London average salary £26,500 £25,000 £24,500
% change year-on-year
+6.00% +2.04%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6422 6986 6400
As % of all permanent IT jobs located in the North West 95.51% 94.80% 94.28%
Number of salaries quoted 5351 5699 5505
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Desktop Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North West

Desktop Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the North West region.

Desktop Support Salary Trend in the North West

Desktop Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Desktop Support across the North West region over the 3 months to 4 September 2015.

Desktop Support Salary Histogram in the North West

Desktop Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +1 8 £25,000 +11.11% 5
Cheshire -7 4 £24,000 -6.79% 1
Lancashire - 3 £18,000 -
Merseyside +9 1 £19,000 -62.92%
Cumbria - 1 £25,000 - 1
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North West

For the 6 months to 4 September 2015, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 37 (86.05%) Windows
2 28 (65.12%) Active Directory
3 22 (51.16%) Microsoft
4 21 (48.84%) Windows XP
5 20 (46.51%) Windows 7
6 17 (39.53%) ITIL
7 16 (37.21%) MS Office
7 16 (37.21%) DHCP
7 16 (37.21%) DNS
8 14 (32.56%) Cisco
8 14 (32.56%) Windows 8
9 13 (30.23%) SLA
10 12 (27.91%) MS Excel
10 12 (27.91%) VPN
11 11 (25.58%) Hyper-V
12 9 (20.93%) Wireless
12 9 (20.93%) Blackberry Enterprise Server
12 9 (20.93%) Windows Server 2003
12 9 (20.93%) MS Exchange
12 9 (20.93%) TCP/IP
13 7 (16.28%) Finance
13 7 (16.28%) Terminal Server
13 7 (16.28%) ERP
13 7 (16.28%) SQL Server
13 7 (16.28%) Windows 2000 Server
13 7 (16.28%) ITIL V3
13 7 (16.28%) Line Management
14 6 (13.95%) WAN
14 6 (13.95%) LAN
14 6 (13.95%) Citrix

Desktop Support
Top Related IT Skills in the North West by Category

For the 6 months to 4 September 2015, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (20.93%) MS Exchange
1 9 (20.93%) Blackberry Enterprise Server
2 5 (11.63%) Exchange Server 2003
2 5 (11.63%) Exchange Server 2007
2 5 (11.63%) Exchange Server 2010
3 3 (6.98%) SharePoint
4 2 (4.65%) SharePoint 2013
4 2 (4.65%) Exchange Server 2013
4 2 (4.65%) SharePoint 2010
4 2 (4.65%) Lync
4 2 (4.65%) CMS
4 2 (4.65%) IIS
5 1 (2.33%) IBM Notes
5 1 (2.33%) GroupWise
5 1 (2.33%) Joomla!
5 1 (2.33%) Drupal
5 1 (2.33%) Umbraco
5 1 (2.33%) WordPress
Applications
1 16 (37.21%) MS Office
2 12 (27.91%) MS Excel
Business Applications
1 2 (4.65%) Dynamics CRM
Cloud Services
1 2 (4.65%) Google Apps
1 2 (4.65%) Office 365
2 1 (2.33%) Google Drive
Communications & Networking
1 16 (37.21%) DHCP
1 16 (37.21%) DNS
2 12 (27.91%) VPN
3 9 (20.93%) TCP/IP
3 9 (20.93%) Wireless
4 6 (13.95%) LAN
4 6 (13.95%) WAN
5 5 (11.63%) WLAN
5 5 (11.63%) VLAN
6 3 (6.98%) Firewall
6 3 (6.98%) VoIP
7 2 (4.65%) MPLS
7 2 (4.65%) Cisco IOS
7 2 (4.65%) Skype
8 1 (2.33%) HTTP
Database & Business Intelligence
1 7 (16.28%) SQL Server
2 5 (11.63%) SQL Server 2005
2 5 (11.63%) SQL Server 2008
General
1 7 (16.28%) Finance
2 5 (11.63%) Financial Institution
2 5 (11.63%) Retail
3 2 (4.65%) Legal
4 1 (2.33%) Advertising
4 1 (2.33%) Publishing
4 1 (2.33%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (6.98%) ASP.NET
1 3 (6.98%) HTML
1 3 (6.98%) .NET
2 2 (4.65%) Classic ASP
2 2 (4.65%) COM
2 2 (4.65%) CSS
2 2 (4.65%) XML
2 2 (4.65%) Ajax
2 2 (4.65%) LINQ
2 2 (4.65%) jQuery
Miscellaneous
1 3 (6.98%) Blackberry
2 2 (4.65%) Photography
2 2 (4.65%) Mobile App
3 1 (2.33%) EPoS
3 1 (2.33%) iSeries
3 1 (2.33%) Social Media
3 1 (2.33%) CCTV
Operating Systems
1 37 (86.05%) Windows
2 21 (48.84%) Windows XP
3 20 (46.51%) Windows 7
4 14 (32.56%) Windows 8
5 9 (20.93%) Windows Server 2003
6 7 (16.28%) Windows 2000 Server
7 5 (11.63%) Windows Vista
8 4 (9.30%) Linux
8 4 (9.30%) Windows Server 2008
9 3 (6.98%) Android
10 2 (4.65%) Windows Server 2012
11 1 (2.33%) Mac OS
11 1 (2.33%) UNIX
Processes & Methodologies
1 17 (39.53%) ITIL
2 7 (16.28%) ERP
2 7 (16.28%) ITIL V3
2 7 (16.28%) Line Management
3 6 (13.95%) Process Management
4 5 (11.63%) Disaster Recovery
4 5 (11.63%) Risk Management
4 5 (11.63%) Business Continuity
4 5 (11.63%) Customer Engagement
5 3 (6.98%) Web Development
6 2 (4.65%) System Testing
6 2 (4.65%) Time Management
6 2 (4.65%) Software Testing
6 2 (4.65%) Service Delivery
6 2 (4.65%) CRM
7 1 (2.33%) Project Management
7 1 (2.33%) SEO
7 1 (2.33%) Incident Management
7 1 (2.33%) Content Management
7 1 (2.33%) Software Deployment
Programming Languages
1 5 (11.63%) PowerShell
2 3 (6.98%) C#
2 3 (6.98%) SQL
2 3 (6.98%) VB
3 2 (4.65%) JavaScript
Qualifications
1 4 (9.30%) Microsoft Certification
1 4 (9.30%) MCITP
2 3 (6.98%) Security Cleared
3 2 (4.65%) ITIL Certification
3 2 (4.65%) MCDST
3 2 (4.65%) MCSA
3 2 (4.65%) CCNP
3 2 (4.65%) CCNA
3 2 (4.65%) Cisco Certification
4 1 (2.33%) SC Cleared
Quality Assurance & Compliance
1 13 (30.23%) SLA
System Software
1 28 (65.12%) Active Directory
2 11 (25.58%) Hyper-V
3 7 (16.28%) Terminal Server
4 3 (6.98%) VMware Infrastructure
Systems Management
1 1 (2.33%) SCCM
Vendors
1 22 (51.16%) Microsoft
2 14 (32.56%) Cisco
3 6 (13.95%) Citrix
4 5 (11.63%) Symantec
5 4 (9.30%) Avaya
6 3 (6.98%) VMware
7 2 (4.65%) Apple
7 2 (4.65%) Salesforce.com
8 1 (2.33%) IBM
8 1 (2.33%) Novell
8 1 (2.33%) Lotus
8 1 (2.33%) Mitel
8 1 (2.33%) Altiris
8 1 (2.33%) Google
8 1 (2.33%) SolarWinds
8 1 (2.33%) Facebook
8 1 (2.33%) Twitter
8 1 (2.33%) TOWER Software
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Salary: £33,242 - £38,511
Posted: Yesterday
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Salary: £20000 - £30000 per annum + attractive benefits
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