The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Desktop Support
Rank 218 205 231
Rank change year-on-year
-13 +26
Permanent jobs requiring a Desktop Support 26 43 23
As % of all permanent IT jobs located in the North West 0.40% 0.61% 0.32%
As % of the Job Titles category 0.42% 0.64% 0.33%
Number of salaries quoted 23 29 17
Average salary £22,500 £25,000 £25,000
Average salary % change year-on-year
-10.00% -
90% offered a salary of more than £19,000 £22,000 £17,000
10% offered a salary of more than £29,500 £27,500 £39,000
UK excluding London average salary £25,000 £25,000 £25,000
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6182 6714 6943
As % of all permanent IT jobs located in the North West 95.33% 95.53% 95.37%
Number of salaries quoted 4934 5424 5832
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £24,690 £24,500 £24,000
10% offered a salary of more than £55,000 £51,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North West

Desktop Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the North West region.

Desktop Support Salary Trend in the North West

Desktop Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Desktop Support across the North West region over the 3 months to 27 April 2015.

Desktop Support Salary Histogram in the North West

Desktop Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +12 14 £22,500 -13.46% 5
Cheshire -4 6 £24,500 +2.08% 3
Merseyside -3 4 £24,250 +2.10%
Lancashire +3 2 £24,250 -4.90%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North West

For the 6 months to 27 April 2015, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 43 (71.67%) Windows
2 35 (58.33%) Microsoft
2 35 (58.33%) Active Directory
3 24 (40.00%) MS Office
4 23 (38.33%) DNS
5 21 (35.00%) ITIL
6 20 (33.33%) Windows XP
7 19 (31.67%) DHCP
7 19 (31.67%) Finance
8 18 (30.00%) TCP/IP
9 17 (28.33%) VPN
9 17 (28.33%) Windows 7
10 15 (25.00%) MS Exchange
11 13 (21.67%) SQL Server
11 13 (21.67%) Windows 8
12 12 (20.00%) Exchange Server 2010
13 11 (18.33%) MS Excel
13 11 (18.33%) LAN
13 11 (18.33%) WAN
14 10 (16.67%) SLA
14 10 (16.67%) Blackberry
15 9 (15.00%) Blackberry Enterprise Server
15 9 (15.00%) WLAN
15 9 (15.00%) Microsoft Certification
15 9 (15.00%) Citrix
15 9 (15.00%) ERP
15 9 (15.00%) SQL Server 2005
15 9 (15.00%) Exchange Server 2003
15 9 (15.00%) Exchange Server 2007
15 9 (15.00%) Hyper-V

Desktop Support
Top Related IT Skills in the North West by Category

For the 6 months to 27 April 2015, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (25.00%) MS Exchange
2 12 (20.00%) Exchange Server 2010
3 9 (15.00%) Blackberry Enterprise Server
3 9 (15.00%) Exchange Server 2003
3 9 (15.00%) Exchange Server 2007
4 4 (6.67%) IIS
5 2 (3.33%) WordPress
6 1 (1.67%) Drupal
6 1 (1.67%) Umbraco
6 1 (1.67%) Joomla!
Applications
1 24 (40.00%) MS Office
2 11 (18.33%) MS Excel
3 2 (3.33%) AutoCAD
3 2 (3.33%) Revit
3 2 (3.33%) SketchUp
3 2 (3.33%) Adobe Creative Suite
Communications & Networking
1 23 (38.33%) DNS
2 19 (31.67%) DHCP
3 18 (30.00%) TCP/IP
4 17 (28.33%) VPN
5 11 (18.33%) WAN
5 11 (18.33%) LAN
6 9 (15.00%) WLAN
7 3 (5.00%) Firewall
7 3 (5.00%) Wireless
8 2 (3.33%) WEP
8 2 (3.33%) WPA
8 2 (3.33%) PSTN
8 2 (3.33%) ADSL
8 2 (3.33%) ISDN
8 2 (3.33%) SMTP
8 2 (3.33%) Ethernet
8 2 (3.33%) NetScaler
8 2 (3.33%) VLAN
9 1 (1.67%) Cisco IOS
9 1 (1.67%) IP Telephony
Database & Business Intelligence
1 13 (21.67%) SQL Server
2 9 (15.00%) SQL Server 2005
2 9 (15.00%) SQL Server 2008
General
1 19 (31.67%) Finance
2 8 (13.33%) Retail
3 6 (10.00%) Banking
4 3 (5.00%) Financial Institution
4 3 (5.00%) Legal
5 2 (3.33%) Advertising
Libraries, Frameworks & Software Standards
1 6 (10.00%) COM
2 5 (8.33%) HTML
2 5 (8.33%) .NET
2 5 (8.33%) ASP.NET
3 4 (6.67%) Classic ASP
3 4 (6.67%) CSS
3 4 (6.67%) XML
3 4 (6.67%) Ajax
3 4 (6.67%) LINQ
3 4 (6.67%) jQuery
Miscellaneous
1 10 (16.67%) Blackberry
2 4 (6.67%) Mobile App
3 3 (5.00%) Client/Server
4 2 (3.33%) Analytical Skills
4 2 (3.33%) SecurID
5 1 (1.67%) Fat Client
5 1 (1.67%) Social Media
5 1 (1.67%) Thin Client
Operating Systems
1 43 (71.67%) Windows
2 20 (33.33%) Windows XP
3 17 (28.33%) Windows 7
4 13 (21.67%) Windows 8
5 7 (11.67%) Windows Server 2003
6 4 (6.67%) Windows Vista
6 4 (6.67%) Android
6 4 (6.67%) Windows Server 2008
7 3 (5.00%) Windows 2000 Server
8 2 (3.33%) Windows Mobile
8 2 (3.33%) Apple iOS
Processes & Methodologies
1 21 (35.00%) ITIL
2 9 (15.00%) ERP
3 6 (10.00%) Web Development
4 4 (6.67%) Disaster Recovery
4 4 (6.67%) Business Continuity
5 3 (5.00%) Customer Engagement
5 3 (5.00%) ITIL V3
5 3 (5.00%) Risk Management
5 3 (5.00%) Document Management
5 3 (5.00%) Line Management
6 2 (3.33%) PRINCE
6 2 (3.33%) Process Management
6 2 (3.33%) Service Delivery
6 2 (3.33%) Software Deployment
6 2 (3.33%) Infrastructure Management
6 2 (3.33%) PRINCE2
7 1 (1.67%) Content Management
7 1 (1.67%) SEO
7 1 (1.67%) Stakeholder Management
7 1 (1.67%) Performance Management
Programming Languages
1 5 (8.33%) C#
1 5 (8.33%) SQL
1 5 (8.33%) VB
2 4 (6.67%) JavaScript
3 2 (3.33%) PowerShell
Qualifications
1 9 (15.00%) Microsoft Certification
2 5 (8.33%) ITIL Certification
3 4 (6.67%) MCP
3 4 (6.67%) MCITP
4 2 (3.33%) Degree
4 2 (3.33%) SC Cleared
4 2 (3.33%) Security Cleared
4 2 (3.33%) CCAA
4 2 (3.33%) MCDST
4 2 (3.33%) Citrix Certification
5 1 (1.67%) Cisco Certification
5 1 (1.67%) MCSE
5 1 (1.67%) MCSA
5 1 (1.67%) CCNA
Quality Assurance & Compliance
1 10 (16.67%) SLA
System Software
1 35 (58.33%) Active Directory
2 9 (15.00%) Hyper-V
3 3 (5.00%) Terminal Server
3 3 (5.00%) Terminal Services
3 3 (5.00%) VMware Infrastructure
4 2 (3.33%) XenApp
5 1 (1.67%) Firmware
Systems Management
1 2 (3.33%) Systems Management Server (SMS)
1 2 (3.33%) MAILsweeper
1 2 (3.33%) SCCM
Vendors
1 35 (58.33%) Microsoft
2 9 (15.00%) Citrix
3 8 (13.33%) Cisco
4 4 (6.67%) VMware
4 4 (6.67%) Salesforce.com
5 3 (5.00%) Avaya
5 3 (5.00%) HP
5 3 (5.00%) EMC
6 2 (3.33%) Adobe
6 2 (3.33%) Apple
6 2 (3.33%) Symantec
6 2 (3.33%) MobileIron
6 2 (3.33%) AppSense
7 1 (1.67%) Facebook
7 1 (1.67%) Twitter
7 1 (1.67%) Remedy
7 1 (1.67%) Alcatel-Lucent
Chester, Cheshire
Greywood Associates Limited
Salary: £20000 - £23000 per annum + bens
Posted: 10 hours ago
Manchester
Streamline Connections
Salary: £25000 - £28000 per annum + Bonus, Benefits
Posted: 3 days ago
Chester, Cheshire
Senitor Associates
Salary: £23000 per annum
Posted: 3 days ago
Chester, Cheshire
Senitor Associates
Salary: £23000 per annum
Posted: 3 days ago
Manchester, Lancashire
Fruition IT Resources Limited
Salary: £25000 - £28000 per annum + Benefits
Posted: 6 days ago
Bolton
Trustmarque
Salary: Competitive + Benefits
Posted: 13 days ago