The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank 240 224 216
Rank change year-on-year
-16 -8
Permanent jobs requiring a Desktop Support 16 12 29
As % of all permanent IT jobs located in the North West 0.22% 0.17% 0.39%
As % of the Job Titles category 0.23% 0.18% 0.41%
Number of salaries quoted 16 10 24
Average salary £24,625 £24,000 £21,500
Average salary % change year-on-year
+2.60% +11.62%
90% offered a salary of more than £20,750 £22,000 £15,250
10% offered a salary of more than £51,250 £35,000 £40,000
UK excluding London average salary £25,000 £25,000 £25,000
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
7039 6714 7111
As % of all permanent IT jobs located in the North West 94.78% 94.35% 96.38%
Number of salaries quoted 5690 5774 6185
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £24,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Desktop Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North West

Desktop Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the North West region.

Desktop Support Salary Trend in the North West

Desktop Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Desktop Support across the North West region over the 3 months to 22 August 2014.

Desktop Support Salary Histogram in the North West

Desktop Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -1 7 £21,000 -9.67%
Cheshire -21 5 £25,750 +5.10% 2
Merseyside - 4 £51,250 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North West

For the 6 months to 22 August 2014, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 29 (72.50%) Windows
2 22 (55.00%) Active Directory
3 20 (50.00%) ITIL
4 16 (40.00%) MS Excel
4 16 (40.00%) Citrix
5 15 (37.50%) Microsoft
5 15 (37.50%) Windows 7
6 13 (32.50%) MCP
6 13 (32.50%) Finance
7 12 (30.00%) Microsoft Certification
8 11 (27.50%) Windows Server 2008
9 9 (22.50%) Windows Server 2003
9 9 (22.50%) MS Office
10 8 (20.00%) TCP/IP
10 8 (20.00%) SLA
11 7 (17.50%) Windows XP
11 7 (17.50%) Blackberry
11 7 (17.50%) MCDST
12 6 (15.00%) VMware
12 6 (15.00%) Backup Exec
12 6 (15.00%) Symantec
12 6 (15.00%) MS Exchange
12 6 (15.00%) LAN
12 6 (15.00%) SQL
12 6 (15.00%) MCSA
13 5 (12.50%) WAN
13 5 (12.50%) Degree
13 5 (12.50%) Banking
14 4 (10.00%) Security Cleared
14 4 (10.00%) Retail

Desktop Support
Top Related IT Skills in the North West by Category

For the 6 months to 22 August 2014, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.00%) MS Exchange
2 1 (2.50%) IIS
2 1 (2.50%) Blackberry Enterprise Server
2 1 (2.50%) Exchange Server 2010
Applications
1 16 (40.00%) MS Excel
2 9 (22.50%) MS Office
3 3 (7.50%) MS PowerPoint
4 1 (2.50%) AutoCAD
4 1 (2.50%) Revit
4 1 (2.50%) SketchUp
Communications & Networking
1 8 (20.00%) TCP/IP
2 6 (15.00%) LAN
3 5 (12.50%) WAN
4 3 (7.50%) DNS
4 3 (7.50%) DHCP
5 2 (5.00%) Wi-Fi
6 1 (2.50%) Ethernet
6 1 (2.50%) VoIP
6 1 (2.50%) Wireless
6 1 (2.50%) 3G
6 1 (2.50%) Internet
6 1 (2.50%) IP Telephony
6 1 (2.50%) Network Security
Database & Business Intelligence
1 2 (5.00%) SQL Server
General
1 13 (32.50%) Finance
2 5 (12.50%) Banking
3 4 (10.00%) Retail
4 3 (7.50%) Legal
5 2 (5.00%) Telecoms
5 2 (5.00%) Back Office
6 1 (2.50%) Manufacturing
6 1 (2.50%) Mandarin Language
6 1 (2.50%) Cantonese Language
Libraries, Frameworks & Software Standards
1 1 (2.50%) Web Services
Miscellaneous
1 7 (17.50%) Blackberry
2 3 (7.50%) Thin Client
2 3 (7.50%) Fat Client
3 1 (2.50%) Firmware
3 1 (2.50%) Management Information System
3 1 (2.50%) Freedom of Information
3 1 (2.50%) iPhone
3 1 (2.50%) iPad
Operating Systems
1 29 (72.50%) Windows
2 15 (37.50%) Windows 7
3 11 (27.50%) Windows Server 2008
4 9 (22.50%) Windows Server 2003
5 7 (17.50%) Windows XP
6 3 (7.50%) Windows 2000 Server
6 3 (7.50%) Windows Server 2012
7 2 (5.00%) Windows 8
Processes & Methodologies
1 20 (50.00%) ITIL
2 4 (10.00%) Disaster Recovery
3 3 (7.50%) Service Delivery
3 3 (7.50%) Problem Management
4 2 (5.00%) ITIL V2
4 2 (5.00%) Incident Management
4 2 (5.00%) Time Management
4 2 (5.00%) ISMS
4 2 (5.00%) Asset Management
5 1 (2.50%) Change Management
5 1 (2.50%) Process Management
5 1 (2.50%) Business Continuity
5 1 (2.50%) Configuration Management
5 1 (2.50%) Document Management
5 1 (2.50%) Data Protection
5 1 (2.50%) Information Assurance
5 1 (2.50%) Software Deployment
5 1 (2.50%) Kalman Filter
Programming Languages
1 6 (15.00%) SQL
Qualifications
1 13 (32.50%) MCP
2 12 (30.00%) Microsoft Certification
3 7 (17.50%) MCDST
4 6 (15.00%) MCSA
5 5 (12.50%) Degree
6 4 (10.00%) Security Cleared
6 4 (10.00%) MCSE
6 4 (10.00%) ITIL Certification
7 3 (7.50%) Citrix Certification
7 3 (7.50%) SC Cleared
8 2 (5.00%) HND
9 1 (2.50%) CCNA
9 1 (2.50%) Cisco Certification
9 1 (2.50%) A+ Certification
9 1 (2.50%) MCITP
Quality Assurance & Compliance
1 8 (20.00%) SLA
2 2 (5.00%) ISO/IEC 27001
System Software
1 22 (55.00%) Active Directory
2 3 (7.50%) VMware Infrastructure
3 2 (5.00%) ISA Server
4 1 (2.50%) Xen
4 1 (2.50%) XenApp
4 1 (2.50%) XenServer
4 1 (2.50%) XenDesktop
4 1 (2.50%) vSphere
Systems Management
1 6 (15.00%) Backup Exec
2 2 (5.00%) SCCM
3 1 (2.50%) DameWare
3 1 (2.50%) WSUS
Vendors
1 16 (40.00%) Citrix
2 15 (37.50%) Microsoft
3 6 (15.00%) VMware
3 6 (15.00%) Symantec
4 4 (10.00%) Cisco
5 3 (7.50%) HP
5 3 (7.50%) Oracle
5 3 (7.50%) Reuters
5 3 (7.50%) Bloomberg
6 2 (5.00%) LANDesk
6 2 (5.00%) Avaya
6 2 (5.00%) Dell
7 1 (2.50%) Adobe
7 1 (2.50%) Wyse
7 1 (2.50%) McAfee
7 1 (2.50%) Panasonic
7 1 (2.50%) Acronis
Warrington, Cheshire
Circle Recruitment
Salary: £20000 - £22000 per annum + benefits
Posted: 3 days ago
Runcorn, Cheshire
Circle Recruitment
Salary: £20000 - £22000 per annum + benefits
Posted: 4 days ago