The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 3 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jun 2015
Same period 2014 Same period 2013
Desktop Support
Rank 219 232 230
Rank change year-on-year
+13 -2
Permanent jobs requiring a Desktop Support 26 19 21
As % of all permanent IT jobs located in the North West 0.42% 0.28% 0.29%
As % of the Job Titles category 0.44% 0.29% 0.30%
Number of salaries quoted 23 16 16
Average salary £25,000 £24,750 £25,750
Average salary % change year-on-year
+1.01% -3.88%
90% offered a salary of more than £20,000 £20,750 £17,000
10% offered a salary of more than £28,900 £30,000 £39,000
UK excluding London average salary £25,000 £25,500 £25,250
% change year-on-year
-1.96% +0.99%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5850 6528 6960
As % of all permanent IT jobs located in the North West 95.00% 95.19% 95.57%
Number of salaries quoted 4722 5276 5911
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £55,000 £51,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North West

Desktop Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the North West region.

Desktop Support Salary Trend in the North West

Desktop Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 3 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +16 14 £22,500 -13.46% 1
Cheshire -1 6 £26,250 -2.77% 4
Merseyside +16 3 £29,500 +34.09%
Lancashire -9 3 £22,500 -11.76%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North West

For the 6 months to 3 June 2015, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 40 (71.43%) Windows
2 38 (67.86%) Active Directory
3 30 (53.57%) Microsoft
4 23 (41.07%) DNS
4 23 (41.07%) MS Office
5 22 (39.29%) Windows XP
6 21 (37.50%) DHCP
6 21 (37.50%) ITIL
7 19 (33.93%) Windows 7
8 17 (30.36%) VPN
9 16 (28.57%) TCP/IP
9 16 (28.57%) MS Exchange
10 15 (26.79%) Windows 8
11 13 (23.21%) MS Excel
12 12 (21.43%) Finance
12 12 (21.43%) SQL Server
12 12 (21.43%) SLA
13 11 (19.64%) Microsoft Certification
13 11 (19.64%) Exchange Server 2010
13 11 (19.64%) Hyper-V
14 10 (17.86%) LAN
14 10 (17.86%) WAN
15 9 (16.07%) Blackberry
16 8 (14.29%) Blackberry Enterprise Server
16 8 (14.29%) Windows Server 2003
16 8 (14.29%) ERP
16 8 (14.29%) WLAN
16 8 (14.29%) SQL Server 2005
16 8 (14.29%) Exchange Server 2003
16 8 (14.29%) Exchange Server 2007

Desktop Support
Top Related IT Skills in the North West by Category

For the 6 months to 3 June 2015, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (28.57%) MS Exchange
2 11 (19.64%) Exchange Server 2010
3 8 (14.29%) Blackberry Enterprise Server
3 8 (14.29%) Exchange Server 2003
3 8 (14.29%) Exchange Server 2007
4 4 (7.14%) IIS
5 2 (3.57%) SharePoint
5 2 (3.57%) SharePoint 2010
5 2 (3.57%) Lync
5 2 (3.57%) WordPress
5 2 (3.57%) SharePoint 2013
5 2 (3.57%) Exchange Server 2013
6 1 (1.79%) Umbraco
6 1 (1.79%) Drupal
6 1 (1.79%) Joomla!
6 1 (1.79%) GroupWise
Applications
1 23 (41.07%) MS Office
2 13 (23.21%) MS Excel
3 2 (3.57%) AutoCAD
3 2 (3.57%) SketchUp
3 2 (3.57%) Revit
3 2 (3.57%) Adobe Creative Suite
Cloud Services
1 1 (1.79%) Google Drive
1 1 (1.79%) Google Apps
Communications & Networking
1 23 (41.07%) DNS
2 21 (37.50%) DHCP
3 17 (30.36%) VPN
4 16 (28.57%) TCP/IP
5 10 (17.86%) LAN
5 10 (17.86%) WAN
6 8 (14.29%) WLAN
7 5 (8.93%) Firewall
8 3 (5.36%) Wireless
9 2 (3.57%) SMTP
9 2 (3.57%) Ethernet
9 2 (3.57%) PSTN
9 2 (3.57%) VoIP
9 2 (3.57%) ADSL
9 2 (3.57%) ISDN
9 2 (3.57%) MPLS
9 2 (3.57%) WEP
9 2 (3.57%) WPA
9 2 (3.57%) VLAN
9 2 (3.57%) NetScaler
Database & Business Intelligence
1 12 (21.43%) SQL Server
2 8 (14.29%) SQL Server 2005
2 8 (14.29%) SQL Server 2008
General
1 12 (21.43%) Finance
2 5 (8.93%) Legal
3 4 (7.14%) Retail
4 3 (5.36%) Banking
5 2 (3.57%) Advertising
5 2 (3.57%) Financial Institution
Libraries, Frameworks & Software Standards
1 6 (10.71%) COM
2 5 (8.93%) ASP.NET
2 5 (8.93%) HTML
2 5 (8.93%) .NET
3 4 (7.14%) Classic ASP
3 4 (7.14%) CSS
3 4 (7.14%) XML
3 4 (7.14%) Ajax
3 4 (7.14%) LINQ
3 4 (7.14%) jQuery
Miscellaneous
1 9 (16.07%) Blackberry
2 4 (7.14%) Mobile App
3 2 (3.57%) SecurID
3 2 (3.57%) Photography
3 2 (3.57%) Analytical Skills
4 1 (1.79%) Fat Client
4 1 (1.79%) Social Media
4 1 (1.79%) Thin Client
Operating Systems
1 40 (71.43%) Windows
2 22 (39.29%) Windows XP
3 19 (33.93%) Windows 7
4 15 (26.79%) Windows 8
5 8 (14.29%) Windows Server 2003
6 6 (10.71%) Windows Server 2008
7 5 (8.93%) Windows Vista
8 4 (7.14%) Windows 2000 Server
8 4 (7.14%) Android
9 2 (3.57%) Linux
9 2 (3.57%) Windows Mobile
9 2 (3.57%) Windows Server 2012
Processes & Methodologies
1 21 (37.50%) ITIL
2 8 (14.29%) ERP
3 6 (10.71%) Web Development
4 4 (7.14%) ITIL V3
4 4 (7.14%) Line Management
5 3 (5.36%) Software Deployment
5 3 (5.36%) Document Management
5 3 (5.36%) Process Management
5 3 (5.36%) Disaster Recovery
5 3 (5.36%) Business Continuity
6 2 (3.57%) PRINCE2
6 2 (3.57%) PRINCE
6 2 (3.57%) Risk Management
6 2 (3.57%) Service Delivery
6 2 (3.57%) Customer Engagement
6 2 (3.57%) Time Management
6 2 (3.57%) Infrastructure Management
7 1 (1.79%) Performance Management
7 1 (1.79%) Content Management
7 1 (1.79%) SEO
Programming Languages
1 5 (8.93%) C#
1 5 (8.93%) SQL
1 5 (8.93%) VB
2 4 (7.14%) JavaScript
3 2 (3.57%) PowerShell
Qualifications
1 11 (19.64%) Microsoft Certification
2 6 (10.71%) MCITP
3 4 (7.14%) MCP
3 4 (7.14%) ITIL Certification
4 3 (5.36%) CCNA
4 3 (5.36%) Cisco Certification
4 3 (5.36%) MCSA
5 2 (3.57%) Citrix Certification
5 2 (3.57%) CCNP
5 2 (3.57%) Degree
5 2 (3.57%) CCAA
5 2 (3.57%) MCDST
6 1 (1.79%) MCSE
Quality Assurance & Compliance
1 12 (21.43%) SLA
System Software
1 38 (67.86%) Active Directory
2 11 (19.64%) Hyper-V
3 4 (7.14%) Terminal Server
4 3 (5.36%) Terminal Services
5 2 (3.57%) XenApp
5 2 (3.57%) VMware Infrastructure
6 1 (1.79%) Firmware
Systems Management
1 2 (3.57%) MAILsweeper
Vendors
1 30 (53.57%) Microsoft
2 7 (12.50%) Cisco
2 7 (12.50%) Citrix
3 4 (7.14%) Apple
3 4 (7.14%) Salesforce.com
4 3 (5.36%) VMware
4 3 (5.36%) Avaya
4 3 (5.36%) HP
5 2 (3.57%) Adobe
5 2 (3.57%) Symantec
5 2 (3.57%) AppSense
5 2 (3.57%) MobileIron
6 1 (1.79%) Facebook
6 1 (1.79%) Twitter
6 1 (1.79%) Google
6 1 (1.79%) Remedy
6 1 (1.79%) Alcatel-Lucent
6 1 (1.79%) Novell
Chester, Cheshire
Senitor Associates
Salary: £23000 per annum
Posted: 22 hours ago
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: Yesterday
Crewe, Cheshire
Adalta Recruitment Solutions
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Manchester
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum
Posted: 14 days ago