The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Desktop Support
Rank 206 232 221
Rank change year-on-year
+26 -11
Permanent jobs requiring a Desktop Support 29 36 38
As % of all permanent IT jobs located in the North West 0.52% 0.52% 0.57%
As % of the Job Titles category 0.54% 0.54% 0.59%
Number of salaries quoted 26 29 26
Average salary £23,500 £23,500 £24,000
Average salary % change year-on-year
- -2.08%
90% offered a salary of more than £19,000 £18,800 £20,000
10% offered a salary of more than £30,250 £28,000 £32,500
UK excluding London average salary £26,500 £26,000 £25,000
% change year-on-year
+1.92% +4.00%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5322 6686 6406
As % of all permanent IT jobs located in the North West 96.19% 96.63% 96.26%
Number of salaries quoted 4453 5632 5342
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Desktop Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North West

Desktop Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the North West region.

Desktop Support Salary Trend in the North West

Desktop Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Desktop Support across the North West region over the 3 months to 13 February 2016.

Desktop Support Salary Histogram in the North West

Desktop Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +19 19 £23,500 +1.07% 4
Cheshire +32 6 £19,000 -5.00% 2
Merseyside -11 3 £28,000 +14.28%
Lancashire +14 1 £17,000 -8.10%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North West

For the 6 months to 13 February 2016, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 46 (90.20%) Windows
2 27 (52.94%) Microsoft
3 24 (47.06%) Active Directory
3 24 (47.06%) Windows 7
4 18 (35.29%) Windows Server
5 17 (33.33%) Citrix
5 17 (33.33%) MS Excel
6 16 (31.37%) ITIL
6 16 (31.37%) TCP/IP
7 14 (27.45%) MS Office
8 13 (25.49%) Windows XP
8 13 (25.49%) Finance
9 12 (23.53%) DNS
10 10 (19.61%) Windows 8
11 9 (17.65%) Windows Server 2008
11 9 (17.65%) MS Exchange
11 9 (17.65%) IIS
11 9 (17.65%) Windows Server 2003
12 8 (15.69%) Firewall
12 8 (15.69%) LAN
12 8 (15.69%) Microsoft Certification
13 7 (13.73%) Time Management
13 7 (13.73%) Fat Client
13 7 (13.73%) SCCM
13 7 (13.73%) SQL Server
13 7 (13.73%) Internet
13 7 (13.73%) Apple
13 7 (13.73%) Thin Client
14 6 (11.76%) SNMP
14 6 (11.76%) Service Delivery

Desktop Support
Top Related IT Skills in the North West by Category

For the 6 months to 13 February 2016, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (17.65%) IIS
1 9 (17.65%) MS Exchange
2 5 (9.80%) Exchange Server 2010
2 5 (9.80%) Exchange Server 2013
3 4 (7.84%) Exchange Server 2007
Applications
1 17 (33.33%) MS Excel
2 14 (27.45%) MS Office
3 2 (3.92%) QuarkXPress
Cloud Services
1 5 (9.80%) Office 365
2 1 (1.96%) SaaS
Communications & Networking
1 16 (31.37%) TCP/IP
2 12 (23.53%) DNS
3 8 (15.69%) Firewall
3 8 (15.69%) LAN
4 7 (13.73%) Internet
5 6 (11.76%) HTTPS
5 6 (11.76%) SNMP
5 6 (11.76%) WAN
6 5 (9.80%) DHCP
6 5 (9.80%) VPN
7 4 (7.84%) Skype
7 4 (7.84%) Wi-Fi
8 1 (1.96%) Cisco IOS
8 1 (1.96%) HTTP
8 1 (1.96%) Remote Desktop
8 1 (1.96%) VoIP
Database & Business Intelligence
1 7 (13.73%) SQL Server
Development Applications
1 1 (1.96%) Selenium
General
1 13 (25.49%) Finance
2 3 (5.88%) Banking
2 3 (5.88%) Investment Banking
Miscellaneous
1 7 (13.73%) Fat Client
1 7 (13.73%) Thin Client
2 4 (7.84%) iPad
3 3 (5.88%) Blackberry
3 3 (5.88%) Driving Licence
4 1 (1.96%) iPhone
4 1 (1.96%) Statistics
Operating Systems
1 46 (90.20%) Windows
2 24 (47.06%) Windows 7
3 18 (35.29%) Windows Server
4 13 (25.49%) Windows XP
5 10 (19.61%) Windows 8
6 9 (17.65%) Windows Server 2003
6 9 (17.65%) Windows Server 2008
7 5 (9.80%) Windows Server 2012
8 2 (3.92%) Mac OS X
9 1 (1.96%) Mac OS X Server
9 1 (1.96%) Windows 10
9 1 (1.96%) Windows 2000
Processes & Methodologies
1 16 (31.37%) ITIL
2 7 (13.73%) Time Management
3 6 (11.76%) Service Delivery
3 6 (11.76%) System Testing
4 3 (5.88%) Mentoring
5 2 (3.92%) Incident Management
5 2 (3.92%) Mobile Device Management
5 2 (3.92%) Project Planning
6 1 (1.96%) Asset Management
6 1 (1.96%) Configuration Management
6 1 (1.96%) PRINCE2
6 1 (1.96%) Process Management
6 1 (1.96%) Project Management
6 1 (1.96%) Requirements Analysis
Programming Languages
1 6 (11.76%) T-SQL
2 5 (9.80%) SQL
3 1 (1.96%) C#
3 1 (1.96%) PowerShell
Qualifications
1 8 (15.69%) Microsoft Certification
2 4 (7.84%) MCP
2 4 (7.84%) MCTS
3 2 (3.92%) SC Cleared
3 2 (3.92%) Security Cleared
4 1 (1.96%) DBS Check
4 1 (1.96%) Degree
4 1 (1.96%) ITIL Certification
4 1 (1.96%) MCSA
Quality Assurance & Compliance
1 5 (9.80%) SLA
System Software
1 24 (47.06%) Active Directory
2 1 (1.96%) Hyper-V
2 1 (1.96%) Terminal Services
Systems Management
1 7 (13.73%) SCCM
2 4 (7.84%) SCOM
3 1 (1.96%) AirWatch
3 1 (1.96%) DameWare
Vendors
1 27 (52.94%) Microsoft
2 17 (33.33%) Citrix
3 7 (13.73%) Apple
4 6 (11.76%) VMware
5 5 (9.80%) Cisco
6 4 (7.84%) Dell
6 4 (7.84%) Intel
7 3 (5.88%) Bloomberg
7 3 (5.88%) Fidessa
7 3 (5.88%) HP
7 3 (5.88%) Reuters
8 2 (3.92%) Adobe
8 2 (3.92%) LANDesk
8 2 (3.92%) Quark
8 2 (3.92%) TOWER Software
9 1 (1.96%) BMC
9 1 (1.96%) Sophos
9 1 (1.96%) Symantec
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