The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Desktop Support
Rank 210 193 243
Rank change year-on-year
-17 +50
Permanent jobs requiring a Desktop Support 32 45 18
As % of all permanent IT jobs located in the North West 0.47% 0.67% 0.24%
As % of the Job Titles category 0.49% 0.71% 0.25%
Number of salaries quoted 29 29 16
Average salary £22,500 £25,000 £23,000
Average salary % change year-on-year
-10.00% +8.69%
90% offered a salary of more than £18,800 £22,000 £19,750
10% offered a salary of more than £31,000 £32,500 £31,810
UK excluding London average salary £24,750 £25,000 £25,000
% change year-on-year
-1.00% -
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6509 6336 7128
As % of all permanent IT jobs located in the North West 95.05% 94.88% 95.90%
Number of salaries quoted 5385 5242 6001
Average salary £38,000 £37,500 £35,000
Average salary % change year-on-year
+1.33% +7.14%
90% offered a salary of more than £24,500 £24,000 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North West

Desktop Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the North West region.

Desktop Support Salary Trend in the North West

Desktop Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Desktop Support across the North West region over the 3 months to 4 March 2015.

Desktop Support Salary Histogram in the North West

Desktop Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +15 20 £22,500 -30.76% 1
Merseyside -3 7 £24,500 -2.97% 3
Cheshire -11 4 £20,250 -17.34% 2
Lancashire +3 1 £23,500 +6.81%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North West

For the 6 months to 4 March 2015, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 34 (64.15%) Windows
2 27 (50.94%) Microsoft
2 27 (50.94%) Active Directory
3 21 (39.62%) MS Office
4 16 (30.19%) ITIL
5 15 (28.30%) Finance
6 14 (26.42%) DNS
7 13 (24.53%) Windows XP
7 13 (24.53%) MS Excel
8 12 (22.64%) Windows 7
9 11 (20.75%) MS Exchange
9 11 (20.75%) TCP/IP
10 10 (18.87%) VPN
10 10 (18.87%) SLA
10 10 (18.87%) DHCP
10 10 (18.87%) Citrix
11 8 (15.09%) Blackberry
11 8 (15.09%) Windows 8
12 7 (13.21%) Microsoft Certification
12 7 (13.21%) Banking
12 7 (13.21%) Exchange Server 2010
13 6 (11.32%) Retail
13 6 (11.32%) WAN
13 6 (11.32%) LAN
13 6 (11.32%) SQL Server
14 5 (9.43%) MCP
14 5 (9.43%) VMware
14 5 (9.43%) Security Cleared
15 4 (7.55%) Windows Server 2008
15 4 (7.55%) SQL Server 2008

Desktop Support
Top Related IT Skills in the North West by Category

For the 6 months to 4 March 2015, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (20.75%) MS Exchange
2 7 (13.21%) Exchange Server 2010
3 4 (7.55%) Exchange Server 2003
3 4 (7.55%) Exchange Server 2007
3 4 (7.55%) Blackberry Enterprise Server
4 2 (3.77%) IIS
5 1 (1.89%) WordPress
Applications
1 21 (39.62%) MS Office
2 13 (24.53%) MS Excel
3 2 (3.77%) Revit
3 2 (3.77%) SketchUp
3 2 (3.77%) AutoCAD
3 2 (3.77%) Adobe Creative Suite
4 1 (1.89%) MS PowerPoint
Cloud Services
1 2 (3.77%) Google Apps
Communications & Networking
1 14 (26.42%) DNS
2 11 (20.75%) TCP/IP
3 10 (18.87%) VPN
3 10 (18.87%) DHCP
4 6 (11.32%) WAN
4 6 (11.32%) LAN
5 4 (7.55%) WLAN
6 3 (5.66%) Firewall
7 2 (3.77%) WEP
7 2 (3.77%) WPA
7 2 (3.77%) SMTP
7 2 (3.77%) Ethernet
7 2 (3.77%) PSTN
7 2 (3.77%) ADSL
7 2 (3.77%) ISDN
7 2 (3.77%) NetScaler
8 1 (1.89%) Internet
8 1 (1.89%) IP Telephony
8 1 (1.89%) Wireless
Database & Business Intelligence
1 6 (11.32%) SQL Server
2 4 (7.55%) SQL Server 2008
2 4 (7.55%) SQL Server 2005
General
1 15 (28.30%) Finance
2 7 (13.21%) Banking
3 6 (11.32%) Retail
4 3 (5.66%) Legal
5 2 (3.77%) Advertising
6 1 (1.89%) Financial Institution
Libraries, Frameworks & Software Standards
1 4 (7.55%) COM
2 2 (3.77%) LINQ
2 2 (3.77%) jQuery
2 2 (3.77%) Ajax
2 2 (3.77%) CSS
2 2 (3.77%) XML
2 2 (3.77%) Classic ASP
2 2 (3.77%) ASP.NET
2 2 (3.77%) HTML
2 2 (3.77%) .NET
Miscellaneous
1 8 (15.09%) Blackberry
2 3 (5.66%) Client/Server
3 2 (3.77%) SecurID
3 2 (3.77%) Mobile App
3 2 (3.77%) Analytical Skills
4 1 (1.89%) Thin Client
4 1 (1.89%) Fat Client
Operating Systems
1 34 (64.15%) Windows
2 13 (24.53%) Windows XP
3 12 (22.64%) Windows 7
4 8 (15.09%) Windows 8
5 4 (7.55%) Windows Server 2008
5 4 (7.55%) Windows Vista
6 3 (5.66%) Windows Server 2003
7 2 (3.77%) Android
7 2 (3.77%) Apple iOS
7 2 (3.77%) Windows Mobile
Processes & Methodologies
1 16 (30.19%) ITIL
2 4 (7.55%) Service Delivery
2 4 (7.55%) ERP
3 3 (5.66%) Document Management
3 3 (5.66%) Web Development
4 2 (3.77%) Business Continuity
4 2 (3.77%) Disaster Recovery
4 2 (3.77%) PRINCE
4 2 (3.77%) PRINCE2
4 2 (3.77%) Infrastructure Management
4 2 (3.77%) Software Deployment
5 1 (1.89%) Stakeholder Management
5 1 (1.89%) Risk Management
5 1 (1.89%) Performance Management
5 1 (1.89%) ISMS
5 1 (1.89%) ITIL V2
5 1 (1.89%) Customer Engagement
Programming Languages
1 2 (3.77%) C#
1 2 (3.77%) JavaScript
1 2 (3.77%) SQL
1 2 (3.77%) VB
Qualifications
1 7 (13.21%) Microsoft Certification
2 5 (9.43%) MCP
2 5 (9.43%) Security Cleared
3 4 (7.55%) SC Cleared
4 3 (5.66%) ITIL Certification
5 2 (3.77%) Degree
5 2 (3.77%) MCITP
5 2 (3.77%) Citrix Certification
5 2 (3.77%) CCAA
6 1 (1.89%) MCSE
6 1 (1.89%) MCSA
6 1 (1.89%) CCNA
6 1 (1.89%) Cisco Certification
Quality Assurance & Compliance
1 10 (18.87%) SLA
2 1 (1.89%) ISO/IEC 27001
System Software
1 27 (50.94%) Active Directory
2 4 (7.55%) Hyper-V
3 3 (5.66%) Terminal Services
3 3 (5.66%) VMware Infrastructure
4 2 (3.77%) XenApp
5 1 (1.89%) Firmware
Systems Management
1 2 (3.77%) SCCM
1 2 (3.77%) MAILsweeper
1 2 (3.77%) Systems Management Server (SMS)
Vendors
1 27 (50.94%) Microsoft
2 10 (18.87%) Citrix
3 5 (9.43%) VMware
4 4 (7.55%) Cisco
5 3 (5.66%) HP
5 3 (5.66%) EMC
6 2 (3.77%) Google
6 2 (3.77%) AppSense
6 2 (3.77%) Salesforce.com
6 2 (3.77%) Apple
6 2 (3.77%) Adobe
6 2 (3.77%) Avaya
6 2 (3.77%) MobileIron
7 1 (1.89%) Remedy
7 1 (1.89%) Alcatel-Lucent
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 4 days ago
Chester, Cheshire
Bank of America Merrill Lynch
Posted: 15 days ago