The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Desktop Support
Rank 237 229 225
Rank change year-on-year
-8 -4
Permanent jobs requiring a Desktop Support 17 17 28
As % of all permanent IT jobs located in the North West 0.23% 0.25% 0.39%
As % of the Job Titles category 0.25% 0.27% 0.40%
Number of salaries quoted 17 14 21
Average salary £22,500 £27,600 £25,429
Average salary % change year-on-year
-18.47% +8.53%
90% offered a salary of more than £19,500 £22,750 £15,250
10% offered a salary of more than £37,560 £39,000 £40,000
UK excluding London average salary £24,888 £25,000 £26,000
% change year-on-year
-0.45% -3.84%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6928 6299 6996
As % of all permanent IT jobs located in the North West 94.59% 94.03% 96.68%
Number of salaries quoted 5771 5384 5961
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,500 £23,500 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North West

Desktop Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the North West region.

Desktop Support Salary Trend in the North West

Desktop Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Desktop Support across the North West region over the 3 months to 1 October 2014.

Desktop Support Salary Histogram in the North West

Desktop Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -9 9 £21,000 -6.66% 2
Cheshire -18 6 £23,875 -13.49% 2
Merseyside - 2 £53,750 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North West

For the 6 months to 1 October 2014, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 18 (58.06%) Windows
2 15 (48.39%) Active Directory
3 14 (45.16%) ITIL
4 13 (41.94%) MS Excel
4 13 (41.94%) Microsoft
4 13 (41.94%) Windows 7
5 11 (35.48%) Citrix
6 9 (29.03%) Microsoft Certification
6 9 (29.03%) MCP
6 9 (29.03%) MS Office
7 8 (25.81%) SLA
8 7 (22.58%) Banking
8 7 (22.58%) Finance
8 7 (22.58%) VMware
8 7 (22.58%) Windows Server 2008
9 6 (19.35%) MCSA
9 6 (19.35%) LAN
10 5 (16.13%) Windows XP
10 5 (16.13%) WAN
10 5 (16.13%) TCP/IP
10 5 (16.13%) Degree
11 4 (12.90%) MS PowerPoint
11 4 (12.90%) MCDST
11 4 (12.90%) ISO/IEC 27001
11 4 (12.90%) ISMS
11 4 (12.90%) Security Cleared
11 4 (12.90%) ITIL V2
11 4 (12.90%) Blackberry
11 4 (12.90%) SQL
11 4 (12.90%) Cisco

Desktop Support
Top Related IT Skills in the North West by Category

For the 6 months to 1 October 2014, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.68%) MS Exchange
2 1 (3.23%) Blackberry Enterprise Server
Applications
1 13 (41.94%) MS Excel
2 9 (29.03%) MS Office
3 4 (12.90%) MS PowerPoint
4 1 (3.23%) AutoCAD
4 1 (3.23%) Adobe Creative Suite
4 1 (3.23%) SketchUp
4 1 (3.23%) Revit
Cloud Services
1 2 (6.45%) Google Apps
Communications & Networking
1 6 (19.35%) LAN
2 5 (16.13%) WAN
2 5 (16.13%) TCP/IP
3 2 (6.45%) Wi-Fi
4 1 (3.23%) VoIP
4 1 (3.23%) DNS
4 1 (3.23%) DHCP
4 1 (3.23%) Ethernet
4 1 (3.23%) Network Security
General
1 7 (22.58%) Banking
1 7 (22.58%) Finance
2 2 (6.45%) Back Office
2 2 (6.45%) Retail
3 1 (3.23%) Legal
3 1 (3.23%) Telecoms
3 1 (3.23%) Mandarin Language
3 1 (3.23%) Cantonese Language
Miscellaneous
1 4 (12.90%) Blackberry
2 2 (6.45%) Fat Client
2 2 (6.45%) Thin Client
3 1 (3.23%) Freedom of Information
3 1 (3.23%) Management Information System
Operating Systems
1 18 (58.06%) Windows
2 13 (41.94%) Windows 7
3 7 (22.58%) Windows Server 2008
4 5 (16.13%) Windows XP
5 4 (12.90%) Windows Server 2003
6 2 (6.45%) Windows 8
7 1 (3.23%) Windows Server 2012
7 1 (3.23%) Windows 2000 Server
Processes & Methodologies
1 14 (45.16%) ITIL
2 4 (12.90%) ISMS
2 4 (12.90%) ITIL V2
3 3 (9.68%) Service Delivery
3 3 (9.68%) Problem Management
4 2 (6.45%) Time Management
4 2 (6.45%) Incident Management
4 2 (6.45%) Disaster Recovery
4 2 (6.45%) Asset Management
5 1 (3.23%) Document Management
5 1 (3.23%) Change Management
5 1 (3.23%) Kalman Filter
5 1 (3.23%) Software Deployment
5 1 (3.23%) Data Protection
5 1 (3.23%) Information Assurance
Programming Languages
1 4 (12.90%) SQL
Qualifications
1 9 (29.03%) Microsoft Certification
1 9 (29.03%) MCP
2 6 (19.35%) MCSA
3 5 (16.13%) Degree
4 4 (12.90%) MCDST
4 4 (12.90%) Security Cleared
5 3 (9.68%) ITIL Certification
5 3 (9.68%) Citrix Certification
5 3 (9.68%) SC Cleared
6 2 (6.45%) MCSE
7 1 (3.23%) A+ Certification
7 1 (3.23%) Cisco Certification
7 1 (3.23%) CCNA
7 1 (3.23%) MCITP
Quality Assurance & Compliance
1 8 (25.81%) SLA
2 4 (12.90%) ISO/IEC 27001
System Software
1 15 (48.39%) Active Directory
2 3 (9.68%) VMware Infrastructure
3 1 (3.23%) vSphere
Systems Management
1 1 (3.23%) DameWare
1 1 (3.23%) SCCM
1 1 (3.23%) WSUS
Vendors
1 13 (41.94%) Microsoft
2 11 (35.48%) Citrix
3 7 (22.58%) VMware
4 4 (12.90%) Cisco
5 3 (9.68%) Reuters
5 3 (9.68%) Bloomberg
5 3 (9.68%) Oracle
6 2 (6.45%) Google
6 2 (6.45%) Avaya
7 1 (3.23%) McAfee
7 1 (3.23%) Adobe
7 1 (3.23%) Panasonic
7 1 (3.23%) LANDesk
Greater Manchester
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum
Posted: 12 days ago