The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Desktop Support
Rank 226 231 231
Rank change year-on-year
+5 0
Permanent jobs requiring a Desktop Support 21 15 13
As % of all permanent IT jobs located in the North West 0.32% 0.21% 0.18%
As % of the Job Titles category 0.34% 0.22% 0.19%
Number of salaries quoted 18 15 11
Average salary £24,500 £27,600 £25,000
Average salary % change year-on-year
-11.23% +10.40%
90% offered a salary of more than £18,000 £21,000 £22,000
10% offered a salary of more than £27,950 £51,500 £35,000
UK excluding London average salary £26,500 £25,000 £25,250
% change year-on-year
+6.00% -0.99%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6211 6805 6814
As % of all permanent IT jobs located in the North West 95.41% 94.91% 94.85%
Number of salaries quoted 5087 5523 5842
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,500 £23,450
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North West

Desktop Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the North West region.

Desktop Support Salary Trend in the North West

Desktop Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Desktop Support across the North West region over the 3 months to 4 August 2015.

Desktop Support Salary Histogram in the North West

Desktop Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +9 9 £25,000 +11.11% 2
Cheshire 0 7 £25,000 -9.42% 1
Lancashire - 4 £18,250 -
Merseyside +8 1 £29,000 -43.41%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North West

For the 6 months to 4 August 2015, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 38 (79.17%) Windows
2 30 (62.50%) Active Directory
3 24 (50.00%) Microsoft
4 21 (43.75%) Windows XP
5 19 (39.58%) MS Office
6 17 (35.42%) DNS
6 17 (35.42%) Windows 7
7 16 (33.33%) DHCP
7 16 (33.33%) ITIL
8 14 (29.17%) VPN
8 14 (29.17%) Cisco
9 12 (25.00%) SLA
9 12 (25.00%) Windows 8
10 11 (22.92%) Hyper-V
10 11 (22.92%) MS Excel
11 10 (20.83%) TCP/IP
12 9 (18.75%) Windows Server 2003
12 9 (18.75%) MS Exchange
12 9 (18.75%) SQL Server
12 9 (18.75%) Wireless
13 8 (16.67%) Finance
13 8 (16.67%) Blackberry Enterprise Server
14 7 (14.58%) Terminal Server
14 7 (14.58%) Citrix
14 7 (14.58%) ERP
14 7 (14.58%) Windows 2000 Server
14 7 (14.58%) Windows Vista
14 7 (14.58%) Line Management
14 7 (14.58%) ITIL V3
15 6 (12.50%) Disaster Recovery

Desktop Support
Top Related IT Skills in the North West by Category

For the 6 months to 4 August 2015, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (18.75%) MS Exchange
2 8 (16.67%) Blackberry Enterprise Server
3 5 (10.42%) Exchange Server 2003
3 5 (10.42%) Exchange Server 2007
3 5 (10.42%) Exchange Server 2010
4 4 (8.33%) IIS
5 2 (4.17%) CMS
5 2 (4.17%) SharePoint 2013
5 2 (4.17%) Exchange Server 2013
5 2 (4.17%) SharePoint
5 2 (4.17%) WordPress
5 2 (4.17%) SharePoint 2010
5 2 (4.17%) Lync
6 1 (2.08%) Drupal
6 1 (2.08%) Umbraco
6 1 (2.08%) Joomla!
6 1 (2.08%) IBM Notes
6 1 (2.08%) GroupWise
Applications
1 19 (39.58%) MS Office
2 11 (22.92%) MS Excel
Business Applications
1 2 (4.17%) Dynamics CRM
Cloud Services
1 1 (2.08%) Google Apps
1 1 (2.08%) Google Drive
Communications & Networking
1 17 (35.42%) DNS
2 16 (33.33%) DHCP
3 14 (29.17%) VPN
4 10 (20.83%) TCP/IP
5 9 (18.75%) Wireless
6 6 (12.50%) LAN
6 6 (12.50%) WAN
7 5 (10.42%) WLAN
7 5 (10.42%) VLAN
7 5 (10.42%) Firewall
8 3 (6.25%) VoIP
9 2 (4.17%) MPLS
10 1 (2.08%) WEP
10 1 (2.08%) WPA
10 1 (2.08%) Ethernet
10 1 (2.08%) SMTP
10 1 (2.08%) PSTN
10 1 (2.08%) ADSL
10 1 (2.08%) ISDN
10 1 (2.08%) Cisco IOS
Database & Business Intelligence
1 9 (18.75%) SQL Server
2 5 (10.42%) SQL Server 2005
2 5 (10.42%) SQL Server 2008
General
1 8 (16.67%) Finance
2 5 (10.42%) Financial Institution
2 5 (10.42%) Retail
3 2 (4.17%) Legal
3 2 (4.17%) Advertising
4 1 (2.08%) Banking
4 1 (2.08%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (10.42%) ASP.NET
1 5 (10.42%) COM
1 5 (10.42%) HTML
1 5 (10.42%) .NET
2 4 (8.33%) Classic ASP
2 4 (8.33%) CSS
2 4 (8.33%) XML
2 4 (8.33%) Ajax
2 4 (8.33%) LINQ
2 4 (8.33%) jQuery
Miscellaneous
1 4 (8.33%) Mobile App
2 2 (4.17%) Blackberry
2 2 (4.17%) Photography
3 1 (2.08%) iSeries
3 1 (2.08%) Social Media
3 1 (2.08%) CCTV
3 1 (2.08%) Analytical Skills
3 1 (2.08%) EPoS
Operating Systems
1 38 (79.17%) Windows
2 21 (43.75%) Windows XP
3 17 (35.42%) Windows 7
4 12 (25.00%) Windows 8
5 9 (18.75%) Windows Server 2003
6 7 (14.58%) Windows Vista
6 7 (14.58%) Windows 2000 Server
7 4 (8.33%) Linux
7 4 (8.33%) Android
7 4 (8.33%) Windows Server 2008
8 2 (4.17%) Windows Server 2012
9 1 (2.08%) UNIX
Processes & Methodologies
1 16 (33.33%) ITIL
2 7 (14.58%) ERP
2 7 (14.58%) ITIL V3
2 7 (14.58%) Line Management
3 6 (12.50%) Disaster Recovery
3 6 (12.50%) Process Management
3 6 (12.50%) Business Continuity
3 6 (12.50%) Web Development
4 5 (10.42%) Risk Management
4 5 (10.42%) Customer Engagement
5 2 (4.17%) Software Testing
5 2 (4.17%) CRM
5 2 (4.17%) System Testing
5 2 (4.17%) Time Management
6 1 (2.08%) Performance Management
6 1 (2.08%) Content Management
6 1 (2.08%) Service Delivery
6 1 (2.08%) Project Management
6 1 (2.08%) SEO
6 1 (2.08%) Stakeholder Management
Programming Languages
1 5 (10.42%) C#
1 5 (10.42%) SQL
1 5 (10.42%) VB
1 5 (10.42%) PowerShell
2 4 (8.33%) JavaScript
Qualifications
1 6 (12.50%) Microsoft Certification
2 4 (8.33%) MCITP
3 3 (6.25%) CCNA
3 3 (6.25%) Cisco Certification
3 3 (6.25%) MCSA
4 2 (4.17%) CCNP
4 2 (4.17%) ITIL Certification
4 2 (4.17%) MCDST
4 2 (4.17%) Security Cleared
5 1 (2.08%) MCP
5 1 (2.08%) MCSE
Quality Assurance & Compliance
1 12 (25.00%) SLA
System Software
1 30 (62.50%) Active Directory
2 11 (22.92%) Hyper-V
3 7 (14.58%) Terminal Server
4 3 (6.25%) VMware Infrastructure
5 1 (2.08%) Firmware
Vendors
1 24 (50.00%) Microsoft
2 14 (29.17%) Cisco
3 7 (14.58%) Citrix
4 5 (10.42%) Symantec
5 4 (8.33%) Salesforce.com
5 4 (8.33%) VMware
6 3 (6.25%) Apple
6 3 (6.25%) Avaya
7 1 (2.08%) Novell
7 1 (2.08%) Lotus
7 1 (2.08%) IBM
7 1 (2.08%) HP
7 1 (2.08%) Remedy
7 1 (2.08%) Google
7 1 (2.08%) SolarWinds
7 1 (2.08%) Facebook
7 1 (2.08%) Twitter
Runcorn, Cheshire
Oscar Associates (UK) Ltd
Salary: £18000 - £19000 per annum
Posted: 5 days ago
Cheadle, Cheshire
Action 365 Ltd
Salary: From £17,000 to £23,000 per annum Negotiable dependant on experience
Posted: 15 days ago