The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 228 235 227
Rank change year-on-year
+7 -8
Permanent jobs requiring a Desktop Support 17 13 26
As % of all permanent IT jobs located in the North West 0.24% 0.18% 0.35%
As % of the Job Titles category 0.25% 0.19% 0.36%
Number of salaries quoted 17 11 24
Average salary £27,600 £25,000 £21,500
Average salary % change year-on-year
+10.40% +16.27%
90% offered a salary of more than £21,000 £22,000 £15,250
10% offered a salary of more than £51,000 £35,000 £30,500
UK excluding London average salary £25,000 £25,000 £24,075
% change year-on-year
- +3.84%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6772 6872 7224
As % of all permanent IT jobs located in the North West 94.79% 94.80% 96.22%
Number of salaries quoted 5479 5871 6348
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,000 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Desktop Support
England

Desktop Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North West

Desktop Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the North West region.

Desktop Support Salary Trend in the North West

Desktop Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Desktop Support across the North West region over the 3 months to 28 July 2014.

Desktop Support Salary Histogram in the North West

Desktop Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the North West region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -10 7 £22,500 -6.25% 1
Cheshire -8 5 £27,600 +10.40%
Merseyside -1 4 £51,250 +76.72% 2
Lancashire - 1 £23,500 - 2
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North West

For the 6 months to 28 July 2014, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 47 (78.33%) Windows
2 33 (55.00%) Active Directory
3 32 (53.33%) ITIL
4 27 (45.00%) Citrix
5 21 (35.00%) Microsoft
5 21 (35.00%) Microsoft Certification
6 20 (33.33%) MS Excel
7 19 (31.67%) MCP
8 18 (30.00%) Windows Server 2008
8 18 (30.00%) Windows 7
9 16 (26.67%) Finance
10 15 (25.00%) MCDST
10 15 (25.00%) MS Office
11 14 (23.33%) Windows Server 2003
12 12 (20.00%) Blackberry
13 10 (16.67%) XenApp
14 9 (15.00%) XenDesktop
14 9 (15.00%) MS Exchange
14 9 (15.00%) TCP/IP
15 8 (13.33%) SLA
15 8 (13.33%) Symantec
15 8 (13.33%) LANDesk
15 8 (13.33%) Legal
15 8 (13.33%) Backup Exec
15 8 (13.33%) Disaster Recovery
16 7 (11.67%) Retail
16 7 (11.67%) Citrix Certification
16 7 (11.67%) Web Services
16 7 (11.67%) IIS
16 7 (11.67%) XenServer

Desktop Support
Top Related IT Skills in the North West by Category

For the 6 months to 28 July 2014, IT jobs across the North West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (15.00%) MS Exchange
2 7 (11.67%) IIS
3 4 (6.67%) Blackberry Enterprise Server
4 2 (3.33%) Exchange Server 2010
5 1 (1.67%) IBM Notes
Applications
1 20 (33.33%) MS Excel
2 15 (25.00%) MS Office
3 3 (5.00%) MS PowerPoint
4 1 (1.67%) AutoCAD
4 1 (1.67%) SketchUp
4 1 (1.67%) Revit
Communications & Networking
1 9 (15.00%) TCP/IP
2 6 (10.00%) DNS
2 6 (10.00%) LAN
2 6 (10.00%) DHCP
3 5 (8.33%) WAN
4 4 (6.67%) IP Telephony
5 2 (3.33%) Wi-Fi
6 1 (1.67%) Network Security
6 1 (1.67%) Wireless
6 1 (1.67%) VPN
6 1 (1.67%) Ethernet
6 1 (1.67%) VoIP
6 1 (1.67%) 3G
6 1 (1.67%) Internet
6 1 (1.67%) NetScaler
Database & Business Intelligence
1 5 (8.33%) SQL Server
General
1 16 (26.67%) Finance
2 8 (13.33%) Legal
3 7 (11.67%) Retail
4 4 (6.67%) Banking
5 3 (5.00%) Telecoms
6 2 (3.33%) Manufacturing
6 2 (3.33%) Back Office
7 1 (1.67%) Mandarin Language
7 1 (1.67%) Cantonese Language
Libraries, Frameworks & Software Standards
1 7 (11.67%) Web Services
Miscellaneous
1 12 (20.00%) Blackberry
2 4 (6.67%) Firmware
3 3 (5.00%) Fat Client
3 3 (5.00%) Thin Client
4 2 (3.33%) iPad
4 2 (3.33%) Mathematics
4 2 (3.33%) Computer Science
5 1 (1.67%) Freedom of Information
5 1 (1.67%) SecurID
5 1 (1.67%) Management Information System
5 1 (1.67%) iPhone
5 1 (1.67%) iSeries
Operating Systems
1 47 (78.33%) Windows
2 18 (30.00%) Windows Server 2008
2 18 (30.00%) Windows 7
3 14 (23.33%) Windows Server 2003
4 6 (10.00%) Windows XP
5 5 (8.33%) Windows 2000 Server
6 4 (6.67%) Windows Server 2012
7 3 (5.00%) Windows 8
7 3 (5.00%) Android
8 1 (1.67%) Windows Mobile
8 1 (1.67%) UNIX
8 1 (1.67%) Linux
Processes & Methodologies
1 32 (53.33%) ITIL
2 8 (13.33%) Disaster Recovery
3 5 (8.33%) Incident Management
4 4 (6.67%) Process Management
4 4 (6.67%) Service Delivery
4 4 (6.67%) Configuration Management
4 4 (6.67%) Document Management
5 3 (5.00%) Problem Management
6 2 (3.33%) Time Management
6 2 (3.33%) Business Continuity
6 2 (3.33%) Asset Management
7 1 (1.67%) PRINCE2
7 1 (1.67%) Change Management
7 1 (1.67%) CAD
7 1 (1.67%) PRINCE
7 1 (1.67%) ITIL V2
7 1 (1.67%) Continuous Improvement
7 1 (1.67%) Software Deployment
7 1 (1.67%) ISMS
7 1 (1.67%) Data Protection
Programming Languages
1 6 (10.00%) SQL
Qualifications
1 21 (35.00%) Microsoft Certification
2 19 (31.67%) MCP
3 15 (25.00%) MCDST
4 7 (11.67%) Citrix Certification
5 6 (10.00%) MCSE
5 6 (10.00%) MCSA
5 6 (10.00%) Degree
6 5 (8.33%) ITIL Certification
7 4 (6.67%) Security Cleared
8 3 (5.00%) SC Cleared
9 2 (3.33%) HND
9 2 (3.33%) MCITP
10 1 (1.67%) Cisco Certification
10 1 (1.67%) CCNA
10 1 (1.67%) A+ Certification
10 1 (1.67%) CCAA
Quality Assurance & Compliance
1 8 (13.33%) SLA
2 1 (1.67%) ISO/IEC 27001
System Software
1 33 (55.00%) Active Directory
2 10 (16.67%) XenApp
3 9 (15.00%) XenDesktop
4 7 (11.67%) XenServer
5 4 (6.67%) VMware Infrastructure
5 4 (6.67%) ISA Server
6 1 (1.67%) Xen
6 1 (1.67%) Terminal Services
6 1 (1.67%) vSphere
Systems Management
1 8 (13.33%) Backup Exec
2 5 (8.33%) SCCM
3 1 (1.67%) WSUS
3 1 (1.67%) DameWare
3 1 (1.67%) MAILsweeper
Vendors
1 27 (45.00%) Citrix
2 21 (35.00%) Microsoft
3 8 (13.33%) Symantec
3 8 (13.33%) LANDesk
4 5 (8.33%) VMware
5 4 (6.67%) HP
5 4 (6.67%) Cisco
6 3 (5.00%) Oracle
6 3 (5.00%) Reuters
6 3 (5.00%) Bloomberg
6 3 (5.00%) Avaya
7 2 (3.33%) Dell
8 1 (1.67%) Wyse
8 1 (1.67%) AppSense
8 1 (1.67%) IBM
8 1 (1.67%) Adobe
8 1 (1.67%) Lotus
8 1 (1.67%) McAfee
8 1 (1.67%) Acronis
8 1 (1.67%) Panasonic
Manchester, Lancashire
Senitor Associates
Salary: £21000 per annum
Posted: 6 days ago
Speke, Liverpool
Recruitment Revolution Limited
Salary: £17,000 to £21,000 dependent on experience
Posted: 25 days ago