The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Analyst
Rank 204 179 183
Rank change year-on-year
-25 +4
Permanent jobs requiring a Service Analyst 49 70 70
As % of all permanent IT jobs located in the North West 0.76% 1.01% 0.94%
As % of the Job Titles category 0.80% 1.06% 0.99%
Number of salaries quoted 43 63 67
Average salary £22,000 £20,000 £23,000
Average salary % change year-on-year
+10.00% -13.04%
90% offered a salary of more than £16,500 £18,000 £19,000
10% offered a salary of more than £26,350 £32,500 £29,500
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6162 6574 7080
As % of all permanent IT jobs located in the North West 95.20% 94.86% 95.48%
Number of salaries quoted 5015 5312 6066
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 3 July 2015.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -26 24 £22,250 -14.42% 2
Cheshire 0 20 £20,000 +5.26% 4
Merseyside +14 3 £29,000 +52.63%
Lancashire -11 2 £22,250 +27.14%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 3 July 2015, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 66 (59.46%) Windows
2 57 (51.35%) MS Office
3 54 (48.65%) ITIL
4 49 (44.14%) Microsoft
5 39 (35.14%) MS Excel
6 36 (32.43%) Active Directory
7 29 (26.13%) SLA
8 28 (25.23%) Windows 7
9 25 (22.52%) Windows XP
10 19 (17.12%) VPN
11 18 (16.22%) DHCP
11 18 (16.22%) MCP
11 18 (16.22%) Microsoft Certification
11 18 (16.22%) Service Management
12 16 (14.41%) TCP/IP
12 16 (14.41%) Citrix
12 16 (14.41%) Linux
12 16 (14.41%) DNS
13 15 (13.51%) HP
14 14 (12.61%) Service Delivery
14 14 (12.61%) Windows Server 2008
15 13 (11.71%) Analytical Skills
15 13 (11.71%) Management Information System
15 13 (11.71%) Cisco Certification
15 13 (11.71%) MCSE
16 12 (10.81%) MCSA
16 12 (10.81%) Cisco
16 12 (10.81%) UNIX
16 12 (10.81%) Windows Server 2003
16 12 (10.81%) Incident Management

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 3 July 2015, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (7.21%) MS Exchange
2 7 (6.31%) IBM Notes
3 4 (3.60%) SharePoint
3 4 (3.60%) Blackberry Enterprise Server
3 4 (3.60%) Exchange Server 2010
4 2 (1.80%) Exchange Server 2003
4 2 (1.80%) WorkSite
5 1 (0.90%) Exchange Server 2007
5 1 (0.90%) OpenEdge
5 1 (0.90%) IIS
Applications
1 57 (51.35%) MS Office
2 39 (35.14%) MS Excel
3 1 (0.90%) MS PowerPoint
Business Applications
1 4 (3.60%) Oracle Applications
Cloud Services
1 1 (0.90%) Google Apps
1 1 (0.90%) Office 365
Communications & Networking
1 19 (17.12%) VPN
2 18 (16.22%) DHCP
3 16 (14.41%) TCP/IP
3 16 (14.41%) DNS
4 8 (7.21%) Internet
5 7 (6.31%) Firewall
6 6 (5.41%) LAN
7 5 (4.50%) VoIP
7 5 (4.50%) IPv4
7 5 (4.50%) Wireless
7 5 (4.50%) Ethernet
8 4 (3.60%) iSCSI
8 4 (3.60%) Fibre Channel
8 4 (3.60%) VLAN
8 4 (3.60%) Extranet
9 3 (2.70%) Cisco IOS
9 3 (2.70%) SAN
9 3 (2.70%) WAN
9 3 (2.70%) ADSL
10 1 (0.90%) Broadband
Database & Business Intelligence
1 8 (7.21%) SQL Server
2 1 (0.90%) SQL Server 2005
2 1 (0.90%) SQL Server 2008
2 1 (0.90%) Relational Database
General
1 11 (9.91%) Telecoms
2 8 (7.21%) Legal
3 7 (6.31%) Finance
4 5 (4.50%) Retail
5 4 (3.60%) Financial Institution
6 3 (2.70%) Local Government
6 3 (2.70%) Law
7 2 (1.80%) German Language
8 1 (0.90%) Italian Language
8 1 (0.90%) Spanish Language
8 1 (0.90%) Advertising
8 1 (0.90%) Banking
8 1 (0.90%) Mandarin Language
8 1 (0.90%) French Language
8 1 (0.90%) Billing
Miscellaneous
1 13 (11.71%) Management Information System
1 13 (11.71%) Analytical Skills
2 8 (7.21%) Blackberry
3 5 (4.50%) Data Centre
4 4 (3.60%) Enterprise Software
5 3 (2.70%) Mathematics
5 3 (2.70%) Life Science
6 1 (0.90%) Fat Client
6 1 (0.90%) Video Conferencing
6 1 (0.90%) EPoS
6 1 (0.90%) Thin Client
Operating Systems
1 66 (59.46%) Windows
2 28 (25.23%) Windows 7
3 25 (22.52%) Windows XP
4 16 (14.41%) Linux
5 14 (12.61%) Windows Server 2008
6 12 (10.81%) Windows Server 2003
6 12 (10.81%) UNIX
7 6 (5.41%) Windows 2000 Server
8 5 (4.50%) Windows Server 2012
9 4 (3.60%) Android
10 3 (2.70%) Apple iOS
10 3 (2.70%) Windows Vista
10 3 (2.70%) Mac OS X
11 2 (1.80%) Windows 8
12 1 (0.90%) Windows Mobile
Processes & Methodologies
1 54 (48.65%) ITIL
2 18 (16.22%) Service Management
3 14 (12.61%) Service Delivery
4 12 (10.81%) Incident Management
5 7 (6.31%) Project Management
5 7 (6.31%) PRINCE2
6 6 (5.41%) Disaster Recovery
6 6 (5.41%) Business Continuity
6 6 (5.41%) Logistics
6 6 (5.41%) ITIL V3
6 6 (5.41%) Continuous Improvement
7 5 (4.50%) ITSM
8 4 (3.60%) Risk Management
8 4 (3.60%) Business Intelligence
8 4 (3.60%) Document Management
8 4 (3.60%) Service Desk Management
8 4 (3.60%) Network Monitoring
8 4 (3.60%) Time Management
8 4 (3.60%) Customer Engagement
9 3 (2.70%) Problem Management
Programming Languages
1 7 (6.31%) C
2 4 (3.60%) PowerShell
3 1 (0.90%) SQL
Qualifications
1 18 (16.22%) MCP
1 18 (16.22%) Microsoft Certification
2 13 (11.71%) MCSE
2 13 (11.71%) Cisco Certification
3 12 (10.81%) MCSA
4 11 (9.91%) CCNA
5 9 (8.11%) MCITP
6 7 (6.31%) CCENT
7 6 (5.41%) SC Cleared
7 6 (5.41%) Security Cleared
8 4 (3.60%) VMware Certified Professional (VCP)
8 4 (3.60%) MCDST
9 2 (1.80%) ITIL Certification
9 2 (1.80%) Degree
10 1 (0.90%) MOS
Quality Assurance & Compliance
1 29 (26.13%) SLA
2 4 (3.60%) PCI DSS
System Software
1 36 (32.43%) Active Directory
2 9 (8.11%) VMware Infrastructure
3 6 (5.41%) Terminal Server
4 4 (3.60%) NFS
4 4 (3.60%) Xen
4 4 (3.60%) XenApp
4 4 (3.60%) vSphere
5 3 (2.70%) XenDesktop
6 1 (0.90%) Hyper-V
6 1 (0.90%) Terminal Services
Systems Management
1 6 (5.41%) OpenView
1 6 (5.41%) Systems Management Server (SMS)
2 3 (2.70%) SCCM
Vendors
1 49 (44.14%) Microsoft
2 16 (14.41%) Citrix
3 15 (13.51%) HP
4 12 (10.81%) Cisco
5 11 (9.91%) VMware
6 7 (6.31%) Lotus
6 7 (6.31%) NetApp
7 4 (3.60%) Oracle
7 4 (3.60%) Hitachi
8 3 (2.70%) BT
8 3 (2.70%) Dell
9 1 (0.90%) Nokia
9 1 (0.90%) Interwoven
9 1 (0.90%) Sage
9 1 (0.90%) Symantec
9 1 (0.90%) AppSense
9 1 (0.90%) Mitel
9 1 (0.90%) Google
9 1 (0.90%) Barracuda Networks
9 1 (0.90%) ServiceNow
Wilmslow, Cheshire
Sanderson
Salary: £19000 - £20000 per annum + excellent benefits
Posted: 3 days ago
Manchester, Lancashire
Newton Blue
Salary: £20000 - £23000 per annum
Posted: 5 days ago
Knutsford
D4 Digital
Salary: £15,000 - £20,000 per year
Posted: 23 days ago
Manchester
Newton Blue
Salary: £20000 - £22000 per annum
Posted: 24 days ago
Chester
Shortlist Recruitment
Salary: £22000 - £23000 per annum + benefits
Posted: 27 days ago