The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Analyst
Rank 189 218 199
Rank change year-on-year
+29 -19
Permanent jobs requiring a Service Analyst 67 36 37
As % of all permanent IT jobs located in the North West 0.93% 0.49% 0.52%
As % of the Job Titles category 0.98% 0.51% 0.54%
Number of salaries quoted 62 34 36
Average salary £23,500 £23,500 £23,500
90% offered a salary of more than £18,500 £17,150 £18,400
10% offered a salary of more than £30,000 £32,000 £30,000
UK excluding London average salary £22,000 £22,000 £22,700
% change year-on-year
- -3.08%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6842 6993 6875
As % of all permanent IT jobs located in the North West 95.24% 95.27% 96.40%
Number of salaries quoted 5547 5863 6086
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,500 £24,000 £22,500
10% offered a salary of more than £52,500 £50,000 £51,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Analyst
England

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 18 April 2014.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Manchester +37 51 £23,500 -1.05% 2
Cheshire 0 11 £20,000 -20.00% 3
Merseyside -11 4 £27,500 +13.40%
Lancashire +2 2 £18,250 -13.09%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 18 April 2014, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 89 (71.77%) ITIL
2 42 (33.87%) Windows
2 42 (33.87%) Active Directory
3 41 (33.06%) Microsoft
4 40 (32.26%) SLA
5 33 (26.61%) Service Delivery
6 26 (20.97%) Problem Management
7 25 (20.16%) Service Management
8 21 (16.94%) ITIL Certification
8 21 (16.94%) Degree
9 18 (14.52%) MS Office
10 17 (13.71%) Incident Management
11 15 (12.10%) MS Excel
11 15 (12.10%) Windows XP
11 15 (12.10%) Citrix
12 14 (11.29%) MS Exchange
12 14 (11.29%) Finance
13 13 (10.48%) SQL
13 13 (10.48%) Microsoft Certification
14 12 (9.68%) PRINCE2
14 12 (9.68%) MCITP
15 10 (8.06%) Windows 7
15 10 (8.06%) WAN
16 9 (7.26%) Linux
16 9 (7.26%) Blackberry
16 9 (7.26%) Change Management
16 9 (7.26%) ITSM
17 8 (6.45%) HP
18 7 (5.65%) Cisco Certification
18 7 (5.65%) Project Management

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 18 April 2014, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (11.29%) MS Exchange
2 5 (4.03%) TPMS
3 4 (3.23%) Exchange Server 2010
4 3 (2.42%) Blackberry Enterprise Server
4 3 (2.42%) Exchange Server 2007
5 1 (0.81%) IIS
5 1 (0.81%) SharePoint
5 1 (0.81%) Exchange Server 2003
5 1 (0.81%) Exchange Server 2013
Applications
1 18 (14.52%) MS Office
2 15 (12.10%) MS Excel
3 1 (0.81%) MS Visio
3 1 (0.81%) MS PowerPoint
Business Applications
1 1 (0.81%) Dynamics CRM
Communications & Networking
1 10 (8.06%) WAN
2 5 (4.03%) SAN
2 5 (4.03%) VoIP
3 4 (3.23%) Junos
3 4 (3.23%) TCP/IP
3 4 (3.23%) VPN
3 4 (3.23%) ADSL
3 4 (3.23%) Internet
4 3 (2.42%) LAN
4 3 (2.42%) VLAN
4 3 (2.42%) Structured Cabling
5 1 (0.81%) DHCP
5 1 (0.81%) Broadband
5 1 (0.81%) DNS
5 1 (0.81%) IPv6
5 1 (0.81%) BGP
5 1 (0.81%) OSPF
5 1 (0.81%) NGN
Database & Business Intelligence
1 2 (1.61%) SQL Server
2 1 (0.81%) SQL Server 2000
2 1 (0.81%) SQL Server 2012
General
1 14 (11.29%) Finance
2 5 (4.03%) Telecoms
3 3 (2.42%) Retail
4 1 (0.81%) Automotive
4 1 (0.81%) Law
4 1 (0.81%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.81%) COM
1 1 (0.81%) LAMP
Miscellaneous
1 9 (7.26%) Blackberry
2 6 (4.84%) iPhone
3 5 (4.03%) Mathematics
4 4 (3.23%) EPoS
5 3 (2.42%) Thin Client
5 3 (2.42%) Fat Client
6 2 (1.61%) Computer Science
7 1 (0.81%) iPad
7 1 (0.81%) Management Information System
7 1 (0.81%) Smartphone
Operating Systems
1 42 (33.87%) Windows
2 15 (12.10%) Windows XP
3 10 (8.06%) Windows 7
4 9 (7.26%) Linux
5 6 (4.84%) UNIX
6 5 (4.03%) Windows Server 2003
7 4 (3.23%) Windows Server 2008
8 3 (2.42%) Mac OS
9 1 (0.81%) Android
9 1 (0.81%) Debian
9 1 (0.81%) Windows 8
9 1 (0.81%) Windows Server 2012
Processes & Methodologies
1 89 (71.77%) ITIL
2 33 (26.61%) Service Delivery
3 26 (20.97%) Problem Management
4 25 (20.16%) Service Management
5 17 (13.71%) Incident Management
6 12 (9.68%) PRINCE2
7 9 (7.26%) Change Management
7 9 (7.26%) ITSM
8 7 (5.65%) Project Management
9 5 (4.03%) Network Management
9 5 (4.03%) Business Continuity
9 5 (4.03%) Knowledge Management
9 5 (4.03%) Root Cause Analysis
9 5 (4.03%) Continuous Improvement
9 5 (4.03%) Business Continuity Planning
10 4 (3.23%) Service Desk Management
10 4 (3.23%) E-Commerce
11 2 (1.61%) SAP Security
12 1 (0.81%) ERP
12 1 (0.81%) CRM
Programming Languages
1 13 (10.48%) SQL
2 6 (4.84%) C
3 1 (0.81%) PowerHouse
Qualifications
1 21 (16.94%) ITIL Certification
1 21 (16.94%) Degree
2 13 (10.48%) Microsoft Certification
3 12 (9.68%) MCITP
4 7 (5.65%) Cisco Certification
4 7 (5.65%) CCNA
4 7 (5.65%) Security Cleared
5 6 (4.84%) PRINCE2 Certification
6 5 (4.03%) MCP
6 5 (4.03%) MCSE
6 5 (4.03%) MCSA
7 4 (3.23%) VMware Certified Professional (VCP)
7 4 (3.23%) CCA
7 4 (3.23%) Citrix Certification
8 3 (2.42%) MCTS
9 1 (0.81%) CCIE
Quality Assurance & Compliance
1 40 (32.26%) SLA
2 1 (0.81%) ISO 9001
System Software
1 42 (33.87%) Active Directory
2 7 (5.65%) VMware Infrastructure
3 4 (3.23%) Hyper-V
4 2 (1.61%) VMware Server
5 1 (0.81%) XenApp
5 1 (0.81%) XenDesktop
5 1 (0.81%) VMware ESXi
5 1 (0.81%) vSphere
Systems Management
1 5 (4.03%) SCCM
2 4 (3.23%) Backup Exec
2 4 (3.23%) SCOM
Vendors
1 41 (33.06%) Microsoft
2 15 (12.10%) Citrix
3 8 (6.45%) HP
4 7 (5.65%) VMware
5 6 (4.84%) Cisco
6 4 (3.23%) Juniper
6 4 (3.23%) McAfee
6 4 (3.23%) Sophos
6 4 (3.23%) Symantec
7 3 (2.42%) Dell
7 3 (2.42%) Mitel
8 2 (1.61%) SAP
9 1 (0.81%) Avaya
9 1 (0.81%) Sage
9 1 (0.81%) Facebook
9 1 (0.81%) Twitter
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