The statistics below represent IT jobs advertised across the North West region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Service Analyst
Rank 173 181 149
Rank change year-on-year
+8 -32
Permanent jobs requiring a Service Analyst 54 77 116
As % of all permanent IT jobs located in the North West 0.96% 1.20% 1.66%
As % of the Job Titles category 0.99% 1.24% 1.72%
Number of salaries quoted 43 70 104
Median salary £21,500 £26,125 £28,000
Median salary % change year-on-year
-17.70% -6.69%
90% offered a salary of more than £18,000 £19,900 £18,050
10% offered a salary of more than £32,500 £44,000 £35,900
UK excluding London median salary £24,000 £24,800 £24,000
% change year-on-year
-3.22% +3.33%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5461 6226 6754
As % of all permanent IT jobs located in the North West 97.57% 96.81% 96.89%
Number of salaries quoted 4625 5081 5431
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 29 June 2016.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -28 28 £21,750 -42.00% 2
Cheshire +34 16 £21,000 +5.00% 2
Lancashire +16 6 £24,000 +7.86%
Merseyside 0 4 £20,500 -29.31%
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 29 June 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Service Analyst in the job title.

1 73 (50.69%) Windows
2 61 (42.36%) Finance
3 57 (39.58%) ITIL
4 48 (33.33%) Active Directory
5 44 (30.56%) MS Excel
6 42 (29.17%) MS Office
6 42 (29.17%) Windows 7
7 38 (26.39%) Microsoft
8 37 (25.69%) SLA
9 28 (19.44%) Law
9 28 (19.44%) Analytical Skills
10 27 (18.75%) Blackberry
11 26 (18.06%) Blackberry Enterprise Server
11 26 (18.06%) Legal
12 25 (17.36%) Service Delivery
13 23 (15.97%) Ticket Management
14 20 (13.89%) Windows Server 2008
14 20 (13.89%) Incident Management
14 20 (13.89%) Citrix
15 18 (12.50%) Service Management
16 17 (11.81%) Problem Management
17 14 (9.72%) SQL
18 13 (9.03%) Windows Server 2003
18 13 (9.03%) Management Information System
18 13 (9.03%) Data Analysis
18 13 (9.03%) Degree
19 12 (8.33%) Change Management
19 12 (8.33%) ITIL Certification
20 11 (7.64%) Crystal Reports
20 11 (7.64%) Risk Management

Service Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (18.06%) Blackberry Enterprise Server
2 9 (6.25%) MS Exchange
3 8 (5.56%) Exchange Server 2010
4 3 (2.08%) IIS
5 1 (0.69%) BizTalk Server
5 1 (0.69%) Exchange Server 2007
5 1 (0.69%) Exchange Server 2013
5 1 (0.69%) Skype for Business
Applications
1 44 (30.56%) MS Excel
2 42 (29.17%) MS Office
3 1 (0.69%) MS Project
Communications & Networking
1 10 (6.94%) WAN
2 8 (5.56%) TCP/IP
3 7 (4.86%) LAN
3 7 (4.86%) VPN
4 6 (4.17%) DNS
5 5 (3.47%) DHCP
6 4 (2.78%) Internet
7 2 (1.39%) BGP
7 2 (1.39%) OSPF
7 2 (1.39%) SNMP
7 2 (1.39%) Wi-Fi
7 2 (1.39%) Wireless
8 1 (0.69%) Firewall
8 1 (0.69%) Intranet
8 1 (0.69%) Remote Desktop
8 1 (0.69%) VoIP
Database & Business Intelligence
1 11 (7.64%) Crystal Reports
2 6 (4.17%) SQL Server
3 5 (3.47%) SQL Server Reporting Services
4 4 (2.78%) MS Access
5 2 (1.39%) Relational Database
6 1 (0.69%) Data Warehouse
6 1 (0.69%) SQL Server Integration Services
Development Applications
1 4 (2.78%) SQL Server Management Studio (SSMS)
2 1 (0.69%) HP UFT
2 1 (0.69%) MSTest
2 1 (0.69%) Team Foundation Server
General
1 61 (42.36%) Finance
2 28 (19.44%) Law
3 26 (18.06%) Legal
4 11 (7.64%) Banking
5 3 (2.08%) German Language
6 2 (1.39%) French Language
6 2 (1.39%) Manufacturing
6 2 (1.39%) Retail
7 1 (0.69%) Back Office
7 1 (0.69%) Financial Institution
7 1 (0.69%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (3.47%) .NET
2 2 (1.39%) Web Services
2 2 (1.39%) XML
3 1 (0.69%) REST
3 1 (0.69%) SOAP
Miscellaneous
1 28 (19.44%) Analytical Skills
2 27 (18.75%) Blackberry
3 13 (9.03%) Management Information System
4 5 (3.47%) Driving Licence
4 5 (3.47%) iPad
5 2 (1.39%) CMDB
5 2 (1.39%) Fat Client
5 2 (1.39%) NHS
5 2 (1.39%) Replication
5 2 (1.39%) Thin Client
5 2 (1.39%) Wiki
6 1 (0.69%) BYOD
6 1 (0.69%) Computer Science
6 1 (0.69%) Life Science
6 1 (0.69%) Mainframe
6 1 (0.69%) Mathematics
6 1 (0.69%) Mobile Banking
6 1 (0.69%) Mobile Computing
6 1 (0.69%) Robotics
6 1 (0.69%) Video Conferencing
Operating Systems
1 73 (50.69%) Windows
2 42 (29.17%) Windows 7
3 20 (13.89%) Windows Server 2008
4 13 (9.03%) Windows Server 2003
5 8 (5.56%) Windows XP
6 7 (4.86%) Windows Server
7 3 (2.08%) Mac OS X
7 3 (2.08%) Windows NT
8 2 (1.39%) Windows Mobile
8 2 (1.39%) Windows Server 2012
9 1 (0.69%) Windows 8
9 1 (0.69%) Windows Vista
Processes & Methodologies
1 57 (39.58%) ITIL
2 25 (17.36%) Service Delivery
3 23 (15.97%) Ticket Management
4 20 (13.89%) Incident Management
5 18 (12.50%) Service Management
6 17 (11.81%) Problem Management
7 13 (9.03%) Data Analysis
8 12 (8.33%) Change Management
9 11 (7.64%) Risk Management
10 10 (6.94%) ITSM
10 10 (6.94%) Time Management
11 8 (5.56%) Infrastructure Management
11 8 (5.56%) Resource Management
11 8 (5.56%) Validation
12 7 (4.86%) Agile Software Development
12 7 (4.86%) Business Analysis
12 7 (4.86%) IT Governance
13 6 (4.17%) Service Design
14 5 (3.47%) Document Management
15 4 (2.78%) PRINCE2
Programming Languages
1 14 (9.72%) SQL
2 4 (2.78%) T-SQL
2 4 (2.78%) VB
3 1 (0.69%) C
Qualifications
1 13 (9.03%) Degree
2 12 (8.33%) ITIL Certification
3 5 (3.47%) ITIL Foundation Certificate
3 5 (3.47%) Microsoft Certification
3 5 (3.47%) MOS
3 5 (3.47%) Security Cleared
4 4 (2.78%) MCDST
5 3 (2.08%) ISEB
5 3 (2.08%) PRINCE2 Certification
5 3 (2.08%) SC Cleared
6 2 (1.39%) MCP
7 1 (0.69%) Citrix Certification
7 1 (0.69%) ISEB Practitioner
7 1 (0.69%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 37 (25.69%) SLA
System Software
1 48 (33.33%) Active Directory
2 4 (2.78%) Terminal Services
2 4 (2.78%) XenDesktop
3 2 (1.39%) VMware Infrastructure
3 2 (1.39%) XenApp
4 1 (0.69%) Terminal Server
4 1 (0.69%) vSphere
Systems Management
1 2 (1.39%) HP Quality Center
2 1 (0.69%) SCOM
Vendors
1 38 (26.39%) Microsoft
2 20 (13.89%) Citrix
3 5 (3.47%) VMware
4 3 (2.08%) Apple
4 3 (2.08%) ServiceNow
5 2 (1.39%) Cisco
5 2 (1.39%) Dell
5 2 (1.39%) Extreme Networks
5 2 (1.39%) Intel Security
5 2 (1.39%) Juniper
6 1 (0.69%) Capita
6 1 (0.69%) F5
6 1 (0.69%) iManage
6 1 (0.69%) MobileIron
6 1 (0.69%) SAP
6 1 (0.69%) Twitter
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ARC IT Recruitment Ltd
Salary: Up to £25k
Posted: Yesterday
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