The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Analyst
Rank 177 173 195
Rank change year-on-year
-4 +22
Permanent jobs requiring a Service Analyst 78 85 46
As % of all permanent IT jobs located in the North West 1.16% 1.16% 0.67%
As % of the Job Titles category 1.21% 1.22% 0.71%
Number of salaries quoted 64 81 42
Average salary £21,000 £20,000 £21,375
Average salary % change year-on-year
+5.00% -6.43%
90% offered a salary of more than £16,500 £17,000 £18,000
10% offered a salary of more than £25,000 £30,000 £25,000
UK excluding London average salary £22,000 £22,500 £21,000
% change year-on-year
-2.22% +7.14%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6429 6960 6464
As % of all permanent IT jobs located in the North West 95.60% 94.84% 94.30%
Number of salaries quoted 5344 5645 5548
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £55,000 £54,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 28 August 2015.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +10 36 £19,000 -5.00% 7
Manchester -11 35 £22,250 -2.19% 1
Lancashire +6 3 £22,250 +20.27%
Merseyside +6 3 £22,500 - 3
Cumbria - 1 £20,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 28 August 2015, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 66 (56.41%) Windows
2 63 (53.85%) ITIL
3 48 (41.03%) Active Directory
4 44 (37.61%) MS Office
5 40 (34.19%) Microsoft
6 32 (27.35%) Citrix
7 27 (23.08%) Windows 7
8 24 (20.51%) SLA
9 23 (19.66%) MS Excel
10 22 (18.80%) Service Delivery
11 21 (17.95%) Windows XP
12 20 (17.09%) MS Exchange
12 20 (17.09%) Telecoms
13 16 (13.68%) Service Management
13 16 (13.68%) Cisco
14 15 (12.82%) Finance
15 13 (11.11%) Legal
15 13 (11.11%) Management Information System
15 13 (11.11%) Incident Management
15 13 (11.11%) Microsoft Certification
15 13 (11.11%) Blackberry
16 12 (10.26%) Cisco Certification
16 12 (10.26%) VoIP
16 12 (10.26%) VMware
16 12 (10.26%) Analytical Skills
17 11 (9.40%) TCP/IP
17 11 (9.40%) VPN
17 11 (9.40%) Project Management
17 11 (9.40%) Internet
18 10 (8.55%) CCNA

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 28 August 2015, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (17.09%) MS Exchange
2 5 (4.27%) Exchange Server 2010
2 5 (4.27%) SharePoint
3 4 (3.42%) Blackberry Enterprise Server
4 3 (2.56%) Exchange Server 2003
4 3 (2.56%) IBM Notes
5 2 (1.71%) WorkSite
6 1 (0.85%) Lync
6 1 (0.85%) IIS
6 1 (0.85%) Exchange Server 2013
Applications
1 44 (37.61%) MS Office
2 23 (19.66%) MS Excel
3 1 (0.85%) MS PowerPoint
Business Applications
1 4 (3.42%) Oracle Applications
2 1 (0.85%) Markit EDM
Cloud Services
1 7 (5.98%) Office 365
2 1 (0.85%) Google Apps
Communications & Networking
1 12 (10.26%) VoIP
2 11 (9.40%) TCP/IP
2 11 (9.40%) VPN
2 11 (9.40%) Internet
3 10 (8.55%) Firewall
4 9 (7.69%) ADSL
5 8 (6.84%) LAN
6 7 (5.98%) DNS
6 7 (5.98%) DHCP
7 6 (5.13%) Ethernet
7 6 (5.13%) IPv4
8 4 (3.42%) SAN
8 4 (3.42%) WAN
8 4 (3.42%) Cisco IOS
9 3 (2.56%) Wireless
9 3 (2.56%) Extranet
10 1 (0.85%) 3G
10 1 (0.85%) MPLS
10 1 (0.85%) Broadband
10 1 (0.85%) ISDN
Database & Business Intelligence
1 7 (5.98%) SQL Server
2 1 (0.85%) Relational Database
General
1 20 (17.09%) Telecoms
2 15 (12.82%) Finance
3 13 (11.11%) Legal
4 6 (5.13%) Law
5 3 (2.56%) Financial Institution
5 3 (2.56%) Retail
6 2 (1.71%) Banking
6 2 (1.71%) Local Government
6 2 (1.71%) German Language
7 1 (0.85%) Italian Language
7 1 (0.85%) Spanish Language
7 1 (0.85%) Mandarin Language
7 1 (0.85%) French Language
7 1 (0.85%) Billing
7 1 (0.85%) Advertising
Miscellaneous
1 13 (11.11%) Blackberry
1 13 (11.11%) Management Information System
2 12 (10.26%) Analytical Skills
3 5 (4.27%) Data Centre
4 4 (3.42%) Enterprise Software
5 3 (2.56%) Mathematics
6 1 (0.85%) Fat Client
6 1 (0.85%) Video Conferencing
6 1 (0.85%) iPhone
6 1 (0.85%) Mobile App
6 1 (0.85%) Handset
6 1 (0.85%) EPoS
6 1 (0.85%) Thin Client
6 1 (0.85%) Public Cloud
Operating Systems
1 66 (56.41%) Windows
2 27 (23.08%) Windows 7
3 21 (17.95%) Windows XP
4 6 (5.13%) Android
5 5 (4.27%) Linux
5 5 (4.27%) Windows Server 2003
5 5 (4.27%) UNIX
6 4 (3.42%) Mac OS X
6 4 (3.42%) Windows Server 2008
6 4 (3.42%) Windows 2000 Server
7 3 (2.56%) Apple iOS
7 3 (2.56%) Windows 8
7 3 (2.56%) Windows Server 2012
7 3 (2.56%) Windows Vista
8 1 (0.85%) Windows Mobile
8 1 (0.85%) Windows Phone
Processes & Methodologies
1 63 (53.85%) ITIL
2 22 (18.80%) Service Delivery
3 16 (13.68%) Service Management
4 13 (11.11%) Incident Management
5 11 (9.40%) Project Management
6 10 (8.55%) PRINCE2
7 9 (7.69%) Knowledge Management
8 8 (6.84%) Document Management
9 7 (5.98%) Logistics
10 6 (5.13%) Problem Management
10 6 (5.13%) Time Management
10 6 (5.13%) Continuous Improvement
11 5 (4.27%) ITSM
12 4 (3.42%) Business Continuity
12 4 (3.42%) Business Intelligence
12 4 (3.42%) Disaster Recovery
12 4 (3.42%) ITIL V3
13 3 (2.56%) Risk Management
14 2 (1.71%) Configuration Management
14 2 (1.71%) CRM
Programming Languages
1 3 (2.56%) C
2 2 (1.71%) SQL
3 1 (0.85%) PowerShell
Qualifications
1 13 (11.11%) Microsoft Certification
2 12 (10.26%) Cisco Certification
3 10 (8.55%) CCNA
3 10 (8.55%) MCDST
3 10 (8.55%) CCENT
4 8 (6.84%) Degree
5 6 (5.13%) MCP
6 2 (1.71%) MCSE
6 2 (1.71%) MCITP
6 2 (1.71%) SC Cleared
6 2 (1.71%) Security Cleared
6 2 (1.71%) ITIL Foundation Certificate
7 1 (0.85%) ITIL Certification
7 1 (0.85%) MOS
7 1 (0.85%) MCSA
Quality Assurance & Compliance
1 24 (20.51%) SLA
System Software
1 48 (41.03%) Active Directory
2 5 (4.27%) Terminal Server
2 5 (4.27%) VMware Infrastructure
2 5 (4.27%) XenApp
3 4 (3.42%) XenDesktop
4 2 (1.71%) Terminal Services
5 1 (0.85%) BitLocker
Systems Management
1 6 (5.13%) SCCM
2 2 (1.71%) OpenView
2 2 (1.71%) Systems Management Server (SMS)
Vendors
1 40 (34.19%) Microsoft
2 32 (27.35%) Citrix
3 16 (13.68%) Cisco
4 12 (10.26%) VMware
5 7 (5.98%) AppSense
6 6 (5.13%) HP
6 6 (5.13%) BT
7 5 (4.27%) Oracle
8 4 (3.42%) Hitachi
8 4 (3.42%) NetApp
9 3 (2.56%) Dell
9 3 (2.56%) Lotus
10 1 (0.85%) Apple
10 1 (0.85%) Symantec
10 1 (0.85%) Remedy
10 1 (0.85%) Google
10 1 (0.85%) MobileIron
10 1 (0.85%) ServiceNow
10 1 (0.85%) Nokia
10 1 (0.85%) Interwoven
Warrington, Cheshire
X4 Group
Salary: Dependent on Experience
Posted: 2 days ago
Northwich, Cheshire
OSM Ltd
Salary: From £18,000 to £22,000 per annum
Posted: 2 days ago
Salford, Lancashire
FT Select
Salary: From £25,000 to £28,000 per annum plus benefits
Posted: 3 days ago
Winsford, Cheshire
Greywood Associates Limited
Salary: £7 - £8 per hour
Posted: 4 days ago
Southport, North West, United Kingdom
Experian
Salary: £15000 - £19999 per annum + Pension, bonus scheme
Posted: 11 days ago
Macclesfield
Adria Solutions Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 23 days ago