The statistics below represent IT jobs advertised across the North West region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Analyst
Rank 213 139 143
Rank change year-on-year
-74 +4
Permanent jobs requiring a Service Analyst 50 113 137
As % of all permanent IT jobs located in the North West 0.80% 1.88% 1.85%
As % of the Job Titles category 0.83% 1.96% 1.91%
Number of salaries quoted 40 80 131
Median salary £25,000 £22,500 £22,500
Median salary % change year-on-year
+11.11% -
90% offered a salary of more than £19,000 £19,000 £18,500
10% offered a salary of more than £41,500 £37,500 £39,000
UK excluding London median salary £23,000 £22,500 £22,500
% change year-on-year
+2.22% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6056 5768 7165
As % of all permanent IT jobs located in the North West 96.76% 95.88% 96.69%
Number of salaries quoted 5102 4767 6124
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 10 December 2016.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -38 20 £32,500 +49.42% 7
Merseyside -19 14 £26,000 +13.04%
Cheshire -16 11 £20,410 -13.15%
Lancashire -7 3 £21,500 -31.20% 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 10 December 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Service Analyst in the job title.

1 45 (44.55%) Active Directory
2 42 (41.58%) ITIL
3 41 (40.59%) Windows
4 27 (26.73%) Microsoft
5 23 (22.77%) MS Excel
6 22 (21.78%) Citrix
7 21 (20.79%) MS Office
8 20 (19.80%) SLA
9 18 (17.82%) Finance
10 16 (15.84%) VMware
10 16 (15.84%) Service Management
11 15 (14.85%) Windows 7
11 15 (14.85%) Windows Server
12 13 (12.87%) SQL
13 12 (11.88%) Service Delivery
13 12 (11.88%) Analytical Skills
14 11 (10.89%) Cisco
15 10 (9.90%) Security Cleared
16 9 (8.91%) ITIL V3
16 9 (8.91%) Windows XP
17 8 (7.92%) Project Management
17 8 (7.92%) SQL Server
17 8 (7.92%) Time Management
18 7 (6.93%) German Language
18 7 (6.93%) SC Cleared
18 7 (6.93%) Windows Server 2012
18 7 (6.93%) Remedy
19 6 (5.94%) Banking
19 6 (5.94%) Windows Server 2003
19 6 (5.94%) Crystal Reports

Service Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.95%) MS Exchange
2 4 (3.96%) Exchange Server 2010
3 3 (2.97%) Exchange Server 2013
3 3 (2.97%) SharePoint
4 2 (1.98%) IIS
5 1 (0.99%) GroupWise
5 1 (0.99%) SharePoint 2013
5 1 (0.99%) Skype for Business
Applications
1 23 (22.77%) MS Excel
2 21 (20.79%) MS Office
3 5 (4.95%) MS PowerPoint
4 3 (2.97%) Spreadsheet
Cloud Services
1 2 (1.98%) Microsoft Azure
2 1 (0.99%) Office 365
Communications & Networking
1 5 (4.95%) Extranet
2 4 (3.96%) Remote Desktop
2 4 (3.96%) VPN
3 3 (2.97%) Firewall
3 3 (2.97%) LAN
3 3 (2.97%) WAN
3 3 (2.97%) Wi-Fi
4 2 (1.98%) DNS
4 2 (1.98%) HTTP
4 2 (1.98%) Internet
4 2 (1.98%) SSL
4 2 (1.98%) VoIP
5 1 (0.99%) SAN
5 1 (0.99%) TCP/IP
Database & Business Intelligence
1 8 (7.92%) SQL Server
2 6 (5.94%) Crystal Reports
3 5 (4.95%) MS Access
4 4 (3.96%) SQL Server Reporting Services
5 2 (1.98%) Relational Database
Development Applications
1 4 (3.96%) SQL Server Management Studio (SSMS)
General
1 18 (17.82%) Finance
2 7 (6.93%) German Language
3 6 (5.94%) Banking
4 5 (4.95%) Legal
5 4 (3.96%) Advertising
5 4 (3.96%) Manufacturing
6 3 (2.97%) Law
7 2 (1.98%) Danish Language
7 2 (1.98%) Norwegian Language
7 2 (1.98%) Pharmaceutical
7 2 (1.98%) Swedish Language
8 1 (0.99%) Front Office
Libraries, Frameworks & Software Standards
1 4 (3.96%) .NET
Miscellaneous
1 12 (11.88%) Analytical Skills
2 5 (4.95%) Blackberry
2 5 (4.95%) iPad
2 5 (4.95%) iPhone
2 5 (4.95%) Management Information System
3 3 (2.97%) Enterprise Software
3 3 (2.97%) Mathematics
3 3 (2.97%) Statistics
4 2 (1.98%) Computer Science
4 2 (1.98%) Fat Client
4 2 (1.98%) Thin Client
5 1 (0.99%) Credit Derivative
5 1 (0.99%) Derivative
5 1 (0.99%) Driving Licence
5 1 (0.99%) Equity Derivative
5 1 (0.99%) Fixed Income
5 1 (0.99%) Foreign Exchange (FX)
5 1 (0.99%) Interest Rate Derivative
5 1 (0.99%) Mobile Computing
Operating Systems
1 41 (40.59%) Windows
2 15 (14.85%) Windows 7
2 15 (14.85%) Windows Server
3 9 (8.91%) Windows XP
4 7 (6.93%) Windows Server 2012
5 6 (5.94%) Windows 8
5 6 (5.94%) Windows Server 2003
5 6 (5.94%) Windows Server 2008
6 2 (1.98%) Mac OS X
6 2 (1.98%) Windows 10
6 2 (1.98%) Windows NT
7 1 (0.99%) Windows Mobile
Processes & Methodologies
1 42 (41.58%) ITIL
2 16 (15.84%) Service Management
3 12 (11.88%) Service Delivery
4 9 (8.91%) ITIL V3
5 8 (7.92%) Project Management
5 8 (7.92%) Time Management
6 5 (4.95%) Business Analysis
6 5 (4.95%) Coaching
6 5 (4.95%) CRM
6 5 (4.95%) Problem Management
7 4 (3.96%) Business Intelligence
7 4 (3.96%) Change Management
7 4 (3.96%) Database Theory
7 4 (3.96%) Front End Development
7 4 (3.96%) Incident Management
8 3 (2.97%) Continuous Improvement
8 3 (2.97%) Document Management
8 3 (2.97%) Knowledge Management
8 3 (2.97%) Stakeholder Management
8 3 (2.97%) Supplier Management
Programming Languages
1 13 (12.87%) SQL
2 6 (5.94%) T-SQL
3 4 (3.96%) VB
4 3 (2.97%) C
4 3 (2.97%) PowerShell
5 2 (1.98%) PL/SQL
Qualifications
1 10 (9.90%) Security Cleared
2 7 (6.93%) SC Cleared
3 4 (3.96%) Microsoft Certification
4 3 (2.97%) BPSS Clearance
4 3 (2.97%) Degree
4 3 (2.97%) ITIL Certification
5 2 (1.98%) MCSA
6 1 (0.99%) DBS Check
6 1 (0.99%) MOS
Quality Assurance & Compliance
1 20 (19.80%) SLA
2 3 (2.97%) Data Quality
System Software
1 45 (44.55%) Active Directory
2 6 (5.94%) Hyper-V
3 2 (1.98%) Terminal Services
4 1 (0.99%) NDS
4 1 (0.99%) NetIQ eDirectory
4 1 (0.99%) XenApp
4 1 (0.99%) XenDesktop
Systems Management
1 3 (2.97%) SCOM
2 2 (1.98%) Nagios
2 2 (1.98%) SCOrch
2 2 (1.98%) Systems Management Server (SMS)
Vendors
1 27 (26.73%) Microsoft
2 22 (21.78%) Citrix
3 16 (15.84%) VMware
4 11 (10.89%) Cisco
5 7 (6.93%) Remedy
6 3 (2.97%) ServiceNow
7 2 (1.98%) Apple
7 2 (1.98%) Dell
7 2 (1.98%) Dell Compellent
7 2 (1.98%) EqualLogic
7 2 (1.98%) Fortinet
7 2 (1.98%) iManage
8 1 (0.99%) AppSense
8 1 (0.99%) Guidewire
8 1 (0.99%) Hummingbird
8 1 (0.99%) Oracle
8 1 (0.99%) SAP
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