The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 172 197 193
Rank change year-on-year
+25 -4
Permanent jobs requiring a Service Analyst 87 55 68
As % of all permanent IT jobs located in the North West 1.17% 0.81% 0.85%
As % of the Job Titles category 1.24% 0.85% 0.88%
Number of salaries quoted 82 52 64
Average salary £20,250 £22,000 £21,250
Average salary % change year-on-year
-7.95% +3.52%
90% offered a salary of more than £18,050 £18,000 £17,000
10% offered a salary of more than £31,550 £26,000 £32,850
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
7003 6452 7715
As % of all permanent IT jobs located in the North West 94.38% 95.26% 96.57%
Number of salaries quoted 6026 5454 6812
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £24,709 £23,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 17 December 2014.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -17 49 £21,500 -2.27% 4
Cheshire +7 29 £19,250 -0.64% 1
Merseyside +20 8 £20,000 +5.26% 2
Lancashire +2 1 £22,500 -42.30%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 17 December 2014, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 94 (54.34%) ITIL
2 79 (45.66%) Windows
2 79 (45.66%) Active Directory
3 72 (41.62%) Microsoft
4 64 (36.99%) MS Office
5 60 (34.68%) SLA
6 58 (33.53%) MS Excel
7 42 (24.28%) Service Management
8 39 (22.54%) Incident Management
9 30 (17.34%) Windows XP
10 27 (15.61%) Windows Server 2008
11 26 (15.03%) MCP
12 25 (14.45%) Windows 7
13 20 (11.56%) VMware
14 19 (10.98%) Citrix
14 19 (10.98%) Analytical Skills
15 18 (10.40%) HP
15 18 (10.40%) Finance
16 17 (9.83%) Service Delivery
17 16 (9.25%) IBM Notes
17 16 (9.25%) Microsoft Certification
17 16 (9.25%) ITIL Certification
17 16 (9.25%) Lotus
17 16 (9.25%) Problem Management
18 15 (8.67%) LAN
18 15 (8.67%) TCP/IP
18 15 (8.67%) Law
18 15 (8.67%) Windows Server 2012
19 14 (8.09%) Security Cleared
20 13 (7.51%) MCSE

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 17 December 2014, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (9.25%) IBM Notes
2 9 (5.20%) MS Exchange
3 8 (4.62%) SharePoint
4 3 (1.73%) IIS
4 3 (1.73%) TPMS
5 2 (1.16%) Lync
5 2 (1.16%) Blackberry Enterprise Server
6 1 (0.58%) Exchange Server 2010
6 1 (0.58%) Exchange Server 2007
Applications
1 64 (36.99%) MS Office
2 58 (33.53%) MS Excel
3 1 (0.58%) MS Visio
Business Applications
1 4 (2.31%) Oracle Applications
Cloud Services
1 1 (0.58%) Office 365
Communications & Networking
1 15 (8.67%) LAN
1 15 (8.67%) TCP/IP
2 13 (7.51%) WAN
3 7 (4.05%) VPN
3 7 (4.05%) DNS
4 4 (2.31%) iSCSI
4 4 (2.31%) Fibre Channel
4 4 (2.31%) Wi-Fi
4 4 (2.31%) VLAN
4 4 (2.31%) DHCP
4 4 (2.31%) VoIP
4 4 (2.31%) SAN
5 2 (1.16%) Network Security
5 2 (1.16%) Intranet
6 1 (0.58%) Internet
6 1 (0.58%) WLAN
6 1 (0.58%) Broadband
6 1 (0.58%) Ethernet
6 1 (0.58%) Wireless
6 1 (0.58%) Firewall
Database & Business Intelligence
1 7 (4.05%) SQL Server
2 1 (0.58%) BusinessObjects
2 1 (0.58%) Data Warehouse
2 1 (0.58%) SQL Server Reporting Services
2 1 (0.58%) Relational Database
2 1 (0.58%) QlikView
General
1 18 (10.40%) Finance
2 15 (8.67%) Law
3 6 (3.47%) Local Government
4 5 (2.89%) Retail
5 3 (1.73%) Banking
6 2 (1.16%) Back Office
6 2 (1.16%) Telecoms
6 2 (1.16%) Legal
7 1 (0.58%) French Language
7 1 (0.58%) German Language
7 1 (0.58%) Marketing
7 1 (0.58%) Billing
Miscellaneous
1 19 (10.98%) Analytical Skills
2 8 (4.62%) Blackberry
3 7 (4.05%) Management Information System
4 4 (2.31%) Mathematics
5 3 (1.73%) Life Science
5 3 (1.73%) GIS
6 2 (1.16%) CMDB
7 1 (0.58%) EPoS
7 1 (0.58%) NHS
7 1 (0.58%) SecurID
7 1 (0.58%) Handset
7 1 (0.58%) EqualLogic
7 1 (0.58%) Video Conferencing
7 1 (0.58%) Credit Risk
Operating Systems
1 79 (45.66%) Windows
2 30 (17.34%) Windows XP
3 27 (15.61%) Windows Server 2008
4 25 (14.45%) Windows 7
5 15 (8.67%) Windows Server 2012
6 13 (7.51%) Windows Server 2003
7 8 (4.62%) Windows 8
8 5 (2.89%) Linux
9 2 (1.16%) Windows Vista
Processes & Methodologies
1 94 (54.34%) ITIL
2 42 (24.28%) Service Management
3 39 (22.54%) Incident Management
4 17 (9.83%) Service Delivery
5 16 (9.25%) Problem Management
6 9 (5.20%) Time Management
7 8 (4.62%) Mentoring
7 8 (4.62%) Benchmarking
8 7 (4.05%) Change Management
9 6 (3.47%) Infrastructure Management
9 6 (3.47%) Coaching
10 5 (2.89%) Business Intelligence
10 5 (2.89%) Project Management
11 4 (2.31%) Root Cause Analysis
11 4 (2.31%) Continuous Improvement
11 4 (2.31%) ITSM
12 3 (1.73%) Configuration Management
12 3 (1.73%) E-Commerce
12 3 (1.73%) Change Control
13 2 (1.16%) Data Entry
Programming Languages
1 8 (4.62%) SQL
2 5 (2.89%) C
3 4 (2.31%) PowerShell
4 1 (0.58%) T-SQL
Qualifications
1 26 (15.03%) MCP
2 16 (9.25%) Microsoft Certification
2 16 (9.25%) ITIL Certification
3 14 (8.09%) Security Cleared
4 13 (7.51%) MCSE
4 13 (7.51%) MCSA
5 12 (6.94%) SC Cleared
5 12 (6.94%) MCITP
6 11 (6.36%) CCNA
6 11 (6.36%) Cisco Certification
7 8 (4.62%) VMware Certified Professional (VCP)
8 7 (4.05%) Citrix Certification
8 7 (4.05%) ITIL Foundation Certificate
9 5 (2.89%) CCA
9 5 (2.89%) MCTS
10 3 (1.73%) Degree
11 1 (0.58%) BC Cleared
Quality Assurance & Compliance
1 60 (34.68%) SLA
2 4 (2.31%) PCI DSS
3 1 (0.58%) ISO 9001
3 1 (0.58%) ISO/IEC 27001
System Software
1 79 (45.66%) Active Directory
2 13 (7.51%) VMware Infrastructure
3 8 (4.62%) Hyper-V
4 5 (2.89%) vSphere
5 4 (2.31%) XenApp
5 4 (2.31%) Xen
5 4 (2.31%) NFS
6 2 (1.16%) VMware Server
6 2 (1.16%) XenServer
7 1 (0.58%) Citrix Presentation Server
Systems Management
1 12 (6.94%) OpenView
2 11 (6.36%) SCCM
3 10 (5.78%) Systems Management Server (SMS)
4 5 (2.89%) Backup Exec
5 3 (1.73%) SCOM
6 2 (1.16%) ServiceCenter
7 1 (0.58%) SCSM
Vendors
1 72 (41.62%) Microsoft
2 20 (11.56%) VMware
3 19 (10.98%) Citrix
4 18 (10.40%) HP
5 16 (9.25%) Lotus
6 7 (4.05%) McAfee
6 7 (4.05%) Cisco
7 6 (3.47%) Dell
8 5 (2.89%) NetApp
9 4 (2.31%) Oracle
9 4 (2.31%) Sophos
9 4 (2.31%) Symantec
9 4 (2.31%) Hitachi
10 3 (1.73%) IBM
11 1 (0.58%) Apple
11 1 (0.58%) Juniper
11 1 (0.58%) Business Objects
11 1 (0.58%) SAP
11 1 (0.58%) Fortinet
11 1 (0.58%) Mitel
Stockport, Cheshire
Circle Recruitment
Salary: £17000 - £21000 per annum + bens
Posted: 4 days ago
Manchester
Ascent People
Salary: £25000 - £30000 per annum + Bonus + Benefits
Posted: 6 days ago
Macclesfield, Cheshire
Adria Solutions Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 6 days ago
Merseyside
Quantica Technology - London
Posted: 20 days ago