The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Analyst
Rank 183 182 231
Rank change year-on-year
-1 +49
Permanent jobs requiring a Service Analyst 69 61 30
As % of all permanent IT jobs located in the North West 0.99% 0.94% 0.40%
As % of the Job Titles category 1.04% 0.99% 0.42%
Number of salaries quoted 59 58 24
Average salary £19,500 £23,500 £23,500
Average salary % change year-on-year
-17.02% -
90% offered a salary of more than £18,000 £18,000 £18,500
10% offered a salary of more than £25,000 £30,000 £27,500
UK excluding London average salary £22,000 £22,000 £22,500
% change year-on-year
- -2.22%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6617 6182 7174
As % of all permanent IT jobs located in the North West 95.13% 94.85% 96.00%
Number of salaries quoted 5490 5121 6055
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,500 £24,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 27 February 2015.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +20 38 £19,000 -5.00% 5
Manchester -20 28 £20,000 -18.36% 5
Merseyside - 3 £21,000 - 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 27 February 2015, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 85 (53.13%) MS Office
1 85 (53.13%) Windows
2 81 (50.63%) ITIL
3 72 (45.00%) Microsoft
4 71 (44.38%) Active Directory
5 70 (43.75%) MS Excel
6 55 (34.38%) SLA
7 46 (28.75%) Service Management
8 37 (23.13%) MCP
9 35 (21.88%) Windows 7
10 33 (20.63%) Windows XP
11 31 (19.38%) HP
12 29 (18.13%) Windows Server 2008
13 27 (16.88%) Lotus
13 27 (16.88%) IBM Notes
14 25 (15.63%) Incident Management
15 23 (14.38%) TCP/IP
15 23 (14.38%) Security Cleared
16 21 (13.13%) SC Cleared
16 21 (13.13%) DNS
16 21 (13.13%) Microsoft Certification
16 21 (13.13%) OpenView
16 21 (13.13%) Systems Management Server (SMS)
17 20 (12.50%) MCSE
17 20 (12.50%) MCSA
18 19 (11.88%) Law
19 17 (10.63%) DHCP
20 16 (10.00%) Linux
20 16 (10.00%) VMware
21 15 (9.38%) VPN

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 27 February 2015, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (16.88%) IBM Notes
2 7 (4.38%) MS Exchange
3 4 (2.50%) SharePoint
3 4 (2.50%) Blackberry Enterprise Server
3 4 (2.50%) IIS
4 2 (1.25%) Exchange Server 2007
4 2 (1.25%) Lync
4 2 (1.25%) Exchange Server 2010
5 1 (0.63%) OpenEdge
Applications
1 85 (53.13%) MS Office
2 70 (43.75%) MS Excel
3 1 (0.63%) MS Visio
Communications & Networking
1 23 (14.38%) TCP/IP
2 21 (13.13%) DNS
3 17 (10.63%) DHCP
4 15 (9.38%) VPN
5 8 (5.00%) LAN
6 7 (4.38%) VLAN
6 7 (4.38%) iSCSI
6 7 (4.38%) Fibre Channel
7 6 (3.75%) WAN
8 3 (1.88%) VoIP
9 2 (1.25%) Wi-Fi
9 2 (1.25%) Wireless
10 1 (0.63%) WLAN
10 1 (0.63%) Broadband
10 1 (0.63%) SAN
10 1 (0.63%) Internet
10 1 (0.63%) Extranet
10 1 (0.63%) Firewall
Database & Business Intelligence
1 11 (6.88%) SQL Server
2 1 (0.63%) Data Warehouse
2 1 (0.63%) BusinessObjects
2 1 (0.63%) SQL Server Reporting Services
2 1 (0.63%) SQL Server 2005
2 1 (0.63%) QlikView
2 1 (0.63%) SQL Server 2008
2 1 (0.63%) Relational Database
General
1 19 (11.88%) Law
2 9 (5.63%) Finance
2 9 (5.63%) Local Government
3 3 (1.88%) Legal
4 2 (1.25%) Retail
4 2 (1.25%) German Language
5 1 (0.63%) Marketing
5 1 (0.63%) French Language
5 1 (0.63%) Banking
5 1 (0.63%) Financial Institution
5 1 (0.63%) Telecoms
Miscellaneous
1 12 (7.50%) Blackberry
2 10 (6.25%) Analytical Skills
3 6 (3.75%) Life Science
4 4 (2.50%) Management Information System
5 3 (1.88%) GIS
5 3 (1.88%) Mathematics
6 2 (1.25%) CMDB
7 1 (0.63%) Credit Risk
7 1 (0.63%) Video Conferencing
7 1 (0.63%) EqualLogic
7 1 (0.63%) Handset
7 1 (0.63%) SecurID
7 1 (0.63%) NHS
Operating Systems
1 85 (53.13%) Windows
2 35 (21.88%) Windows 7
3 33 (20.63%) Windows XP
4 29 (18.13%) Windows Server 2008
5 16 (10.00%) Linux
6 14 (8.75%) Windows Server 2012
7 13 (8.13%) Windows Server 2003
8 9 (5.63%) UNIX
9 5 (3.13%) Windows 8
10 1 (0.63%) Apple iOS
10 1 (0.63%) Windows Vista
10 1 (0.63%) Android
10 1 (0.63%) Windows 2000 Server
Processes & Methodologies
1 81 (50.63%) ITIL
2 46 (28.75%) Service Management
3 25 (15.63%) Incident Management
4 10 (6.25%) Service Delivery
4 10 (6.25%) Change Management
5 9 (5.63%) Problem Management
5 9 (5.63%) Infrastructure Management
6 6 (3.75%) Benchmarking
7 5 (3.13%) Configuration Management
7 5 (3.13%) ITSM
7 5 (3.13%) Coaching
8 4 (2.50%) Mentoring
8 4 (2.50%) Network Monitoring
9 3 (1.88%) Time Management
10 2 (1.25%) Document Management
10 2 (1.25%) Service Desk Management
10 2 (1.25%) Data Entry
10 2 (1.25%) ITIL V3
10 2 (1.25%) Change Control
10 2 (1.25%) Project Management
Programming Languages
1 8 (5.00%) C
2 7 (4.38%) PowerShell
3 5 (3.13%) SQL
4 1 (0.63%) T-SQL
Qualifications
1 37 (23.13%) MCP
2 23 (14.38%) Security Cleared
3 21 (13.13%) SC Cleared
3 21 (13.13%) Microsoft Certification
4 20 (12.50%) MCSE
4 20 (12.50%) MCSA
5 13 (8.13%) MCITP
6 11 (6.88%) ITIL Certification
7 7 (4.38%) VMware Certified Professional (VCP)
7 7 (4.38%) CCNA
7 7 (4.38%) Cisco Certification
8 3 (1.88%) ITIL Foundation Certificate
9 2 (1.25%) Degree
10 1 (0.63%) BC Cleared
10 1 (0.63%) MCDST
10 1 (0.63%) MCTS
Quality Assurance & Compliance
1 55 (34.38%) SLA
2 7 (4.38%) PCI DSS
System Software
1 71 (44.38%) Active Directory
2 11 (6.88%) VMware Infrastructure
3 8 (5.00%) vSphere
4 7 (4.38%) NFS
4 7 (4.38%) Xen
5 4 (2.50%) Hyper-V
6 3 (1.88%) XenApp
7 1 (0.63%) Citrix Presentation Server
7 1 (0.63%) Terminal Server
Systems Management
1 21 (13.13%) OpenView
1 21 (13.13%) Systems Management Server (SMS)
2 13 (8.13%) SCCM
3 2 (1.25%) Backup Exec
4 1 (0.63%) SCSM
Vendors
1 72 (45.00%) Microsoft
2 31 (19.38%) HP
3 27 (16.88%) Lotus
4 16 (10.00%) VMware
5 15 (9.38%) Citrix
6 7 (4.38%) NetApp
7 3 (1.88%) Dell
7 3 (1.88%) IBM
8 2 (1.25%) Cisco
8 2 (1.25%) Mitel
8 2 (1.25%) McAfee
9 1 (0.63%) Sophos
9 1 (0.63%) Fortinet
9 1 (0.63%) Polycom
9 1 (0.63%) Tandberg
9 1 (0.63%) Barracuda Networks
9 1 (0.63%) ServiceNow
9 1 (0.63%) Apple
9 1 (0.63%) Sage
9 1 (0.63%) Symantec
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 17 hours ago
Altrincham, Cheshire
Rullion IT Plus
Salary: £18000 per annum
Posted: 2 days ago
North West England
Jumar Solutions
Posted: 3 days ago
Bolton, Lancashire
Greywood Associates Limited
Salary: £18000 - £20000 per annum + shift + bens
Posted: 3 days ago
Manchester, Lancashire
Slater Gordon
Salary: Excellent benefits and development/progression opportunities
Posted: 4 days ago
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 5 days ago
Manchester, Lancashire
Evolution Recruitment Solutions
Salary: 25,000 - 28,000 + Benefits
Posted: 6 days ago
Manchester, Lancashire
QA Limited
Salary: £150.00 per week
Posted: 6 days ago
Macclesfield
Adria Solutions Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 6 days ago
North West England
Nigel Frank International Limited - Newcastle
Posted: 12 days ago
Warrington
Ascent People
Salary: £20000 - £25000 per annum + Bonus + Benefits
Posted: 18 days ago