The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 196 190 206
Rank change year-on-year
-6 +16
Permanent jobs requiring a Service Analyst 46 56 43
As % of all permanent IT jobs located in the North West 0.72% 0.81% 0.60%
As % of the Job Titles category 0.76% 0.85% 0.62%
Number of salaries quoted 39 51 41
Average salary £21,000 £22,250 £22,500
Average salary % change year-on-year
-5.61% -1.11%
90% offered a salary of more than £18,000 £18,000 £17,000
10% offered a salary of more than £25,000 £31,500 £32,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6080 6590 6886
As % of all permanent IT jobs located in the North West 95.22% 95.42% 95.31%
Number of salaries quoted 4859 5308 5796
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £55,000 £50,800 £55,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 6 May 2015.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +18 21 £20,000 +5.26% 3
Manchester -9 19 £22,500 - 2
Merseyside +13 5 £22,500 -18.18% 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 6 May 2015, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 85 (63.43%) Windows
2 74 (55.22%) MS Office
3 63 (47.01%) ITIL
4 56 (41.79%) Active Directory
5 54 (40.30%) Microsoft
6 51 (38.06%) MS Excel
7 43 (32.09%) SLA
8 41 (30.60%) Windows 7
9 38 (28.36%) Windows XP
10 29 (21.64%) MCP
11 27 (20.15%) HP
12 25 (18.66%) Service Management
13 23 (17.16%) Windows Server 2008
14 22 (16.42%) Microsoft Certification
14 22 (16.42%) DNS
15 20 (14.93%) TCP/IP
15 20 (14.93%) DHCP
16 19 (14.18%) Citrix
17 18 (13.43%) MCSE
17 18 (13.43%) VPN
17 18 (13.43%) Linux
17 18 (13.43%) VMware
18 17 (12.69%) MCSA
19 16 (11.94%) IBM Notes
19 16 (11.94%) Lotus
19 16 (11.94%) Windows Server 2003
19 16 (11.94%) Incident Management
20 15 (11.19%) Security Cleared
21 14 (10.45%) VMware Infrastructure
21 14 (10.45%) SC Cleared

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 6 May 2015, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (11.94%) IBM Notes
2 8 (5.97%) MS Exchange
3 4 (2.99%) Blackberry Enterprise Server
3 4 (2.99%) IIS
4 3 (2.24%) Exchange Server 2010
4 3 (2.24%) SharePoint
5 2 (1.49%) Exchange Server 2003
5 2 (1.49%) Exchange Server 2007
6 1 (0.75%) Lync
6 1 (0.75%) WorkSite
6 1 (0.75%) OpenEdge
Applications
1 74 (55.22%) MS Office
2 51 (38.06%) MS Excel
Communications & Networking
1 22 (16.42%) DNS
2 20 (14.93%) TCP/IP
2 20 (14.93%) DHCP
3 18 (13.43%) VPN
4 7 (5.22%) VLAN
4 7 (5.22%) iSCSI
4 7 (5.22%) Fibre Channel
5 6 (4.48%) LAN
6 4 (2.99%) WAN
6 4 (2.99%) Wireless
7 3 (2.24%) SAN
7 3 (2.24%) Extranet
7 3 (2.24%) Firewall
7 3 (2.24%) VoIP
8 2 (1.49%) Ethernet
8 2 (1.49%) IPv4
8 2 (1.49%) Cisco IOS
9 1 (0.75%) Wi-Fi
9 1 (0.75%) Internet
Database & Business Intelligence
1 11 (8.21%) SQL Server
2 2 (1.49%) Relational Database
3 1 (0.75%) Data Warehouse
3 1 (0.75%) BusinessObjects
3 1 (0.75%) SQL Server Reporting Services
3 1 (0.75%) SQL Server 2005
3 1 (0.75%) QlikView
3 1 (0.75%) SQL Server 2008
General
1 13 (9.70%) Law
2 10 (7.46%) Finance
3 7 (5.22%) Legal
4 5 (3.73%) Retail
4 5 (3.73%) Local Government
5 4 (2.99%) Financial Institution
6 1 (0.75%) Telecoms
6 1 (0.75%) Marketing
6 1 (0.75%) French Language
6 1 (0.75%) German Language
6 1 (0.75%) Advertising
6 1 (0.75%) Banking
Miscellaneous
1 13 (9.70%) Blackberry
2 12 (8.96%) Analytical Skills
3 6 (4.48%) Life Science
4 3 (2.24%) Management Information System
5 1 (0.75%) NHS
5 1 (0.75%) Thin Client
5 1 (0.75%) Credit Risk
5 1 (0.75%) Fat Client
5 1 (0.75%) Video Conferencing
5 1 (0.75%) EqualLogic
5 1 (0.75%) Enterprise Software
Operating Systems
1 85 (63.43%) Windows
2 41 (30.60%) Windows 7
3 38 (28.36%) Windows XP
4 23 (17.16%) Windows Server 2008
5 18 (13.43%) Linux
6 16 (11.94%) Windows Server 2003
7 11 (8.21%) UNIX
8 10 (7.46%) Windows Server 2012
9 6 (4.48%) Windows 2000 Server
10 3 (2.24%) Apple iOS
10 3 (2.24%) Android
11 2 (1.49%) Windows Vista
11 2 (1.49%) Mac OS X
12 1 (0.75%) Windows Mobile
12 1 (0.75%) Windows 8
Processes & Methodologies
1 63 (47.01%) ITIL
2 25 (18.66%) Service Management
3 16 (11.94%) Incident Management
4 11 (8.21%) Service Delivery
5 8 (5.97%) Problem Management
6 6 (4.48%) ITIL V3
6 6 (4.48%) Disaster Recovery
6 6 (4.48%) Business Continuity
7 5 (3.73%) Change Management
7 5 (3.73%) Infrastructure Management
8 4 (2.99%) Network Monitoring
8 4 (2.99%) Customer Engagement
8 4 (2.99%) Document Management
8 4 (2.99%) Risk Management
9 3 (2.24%) Logistics
9 3 (2.24%) Configuration Management
9 3 (2.24%) Service Desk Management
10 2 (1.49%) Project Management
10 2 (1.49%) Migration
11 1 (0.75%) ITSM
Programming Languages
1 8 (5.97%) C
2 7 (5.22%) PowerShell
3 5 (3.73%) SQL
4 1 (0.75%) T-SQL
Qualifications
1 29 (21.64%) MCP
2 22 (16.42%) Microsoft Certification
3 18 (13.43%) MCSE
4 17 (12.69%) MCSA
5 15 (11.19%) Security Cleared
6 14 (10.45%) SC Cleared
7 11 (8.21%) MCITP
8 7 (5.22%) CCNA
8 7 (5.22%) Cisco Certification
8 7 (5.22%) VMware Certified Professional (VCP)
9 5 (3.73%) ITIL Certification
10 3 (2.24%) MCDST
10 3 (2.24%) Degree
11 1 (0.75%) BC Cleared
Quality Assurance & Compliance
1 43 (32.09%) SLA
2 7 (5.22%) PCI DSS
System Software
1 56 (41.79%) Active Directory
2 14 (10.45%) VMware Infrastructure
3 8 (5.97%) vSphere
4 7 (5.22%) NFS
4 7 (5.22%) Xen
5 6 (4.48%) Terminal Server
6 5 (3.73%) XenApp
7 3 (2.24%) Hyper-V
8 2 (1.49%) XenDesktop
9 1 (0.75%) Terminal Services
Systems Management
1 14 (10.45%) OpenView
1 14 (10.45%) Systems Management Server (SMS)
2 5 (3.73%) SCCM
3 1 (0.75%) Backup Exec
Vendors
1 54 (40.30%) Microsoft
2 27 (20.15%) HP
3 19 (14.18%) Citrix
4 18 (13.43%) VMware
5 16 (11.94%) Lotus
6 9 (6.72%) NetApp
7 4 (2.99%) Dell
8 3 (2.24%) Cisco
9 2 (1.49%) Mitel
10 1 (0.75%) Fortinet
10 1 (0.75%) Barracuda Networks
10 1 (0.75%) ServiceNow
10 1 (0.75%) Apple
10 1 (0.75%) Sage
10 1 (0.75%) Symantec
10 1 (0.75%) IBM
10 1 (0.75%) Business Objects
10 1 (0.75%) SAP
10 1 (0.75%) Interwoven
10 1 (0.75%) Nokia
Runcorn, Cheshire
Ricoh
Salary: £25k plus benefits
Posted: 14 hours ago
Stockport, Cheshire
Saxon Recruitment Solutions
Salary: £20000 - £24000 per annum + Bonus & Benefits
Posted: 4 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £25000 - £26000 per annum + Pension, Health, Life
Posted: 6 days ago
Crewe
Shortlist Recruitment
Salary: £20000 - £21000 per annum + benefits
Posted: 14 days ago
Chester
Shortlist Recruitment
Salary: £22000 - £23000 per annum + benefits
Posted: 21 days ago