The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 161 176 222
Rank change year-on-year
+15 +46
Permanent jobs requiring a Service Analyst 90 60 47
As % of all permanent IT jobs located in the North West 1.31% 0.91% 0.59%
As % of the Job Titles category 1.38% 0.95% 0.62%
Number of salaries quoted 81 60 42
Average salary £21,000 £23,500 £20,250
Average salary % change year-on-year
-10.63% +16.04%
90% offered a salary of more than £18,500 £18,950 £18,000
10% offered a salary of more than £34,000 £30,000 £27,500
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6532 6286 7625
As % of all permanent IT jobs located in the North West 94.98% 95.14% 96.45%
Number of salaries quoted 5589 5292 6634
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,500 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 27 January 2015.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +2 54 £21,500 -12.24% 2
Cheshire +22 33 £19,000 -4.40% 4
Merseyside - 3 £19,000 - 4
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 27 January 2015, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 85 (53.13%) ITIL
2 81 (50.63%) MS Office
3 80 (50.00%) Windows
4 74 (46.25%) Active Directory
5 71 (44.38%) Microsoft
6 66 (41.25%) MS Excel
7 56 (35.00%) SLA
8 44 (27.50%) Service Management
9 32 (20.00%) Windows XP
9 32 (20.00%) Windows 7
10 31 (19.38%) Windows Server 2008
10 31 (19.38%) MCP
11 30 (18.75%) Incident Management
12 28 (17.50%) HP
13 25 (15.63%) Lotus
13 25 (15.63%) IBM Notes
14 21 (13.13%) TCP/IP
14 21 (13.13%) Security Cleared
15 19 (11.88%) SC Cleared
15 19 (11.88%) Systems Management Server (SMS)
15 19 (11.88%) OpenView
16 17 (10.63%) ITIL Certification
16 17 (10.63%) Law
17 15 (9.38%) VMware
17 15 (9.38%) Microsoft Certification
17 15 (9.38%) DNS
17 15 (9.38%) MCSE
17 15 (9.38%) MCSA
18 14 (8.75%) Citrix
18 14 (8.75%) Windows Server 2003

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 27 January 2015, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (15.63%) IBM Notes
2 6 (3.75%) SharePoint
2 6 (3.75%) MS Exchange
3 3 (1.88%) IIS
4 2 (1.25%) Lync
4 2 (1.25%) Blackberry Enterprise Server
5 1 (0.63%) Exchange Server 2007
5 1 (0.63%) Exchange Server 2010
Applications
1 81 (50.63%) MS Office
2 66 (41.25%) MS Excel
3 1 (0.63%) MS Visio
Business Applications
1 2 (1.25%) Oracle Applications
Communications & Networking
1 21 (13.13%) TCP/IP
2 15 (9.38%) DNS
3 11 (6.88%) VPN
3 11 (6.88%) DHCP
4 10 (6.25%) LAN
5 8 (5.00%) WAN
6 6 (3.75%) VLAN
6 6 (3.75%) iSCSI
6 6 (3.75%) Fibre Channel
7 4 (2.50%) VoIP
8 3 (1.88%) Wi-Fi
9 1 (0.63%) Wireless
9 1 (0.63%) WLAN
9 1 (0.63%) Broadband
9 1 (0.63%) SAN
9 1 (0.63%) Internet
Database & Business Intelligence
1 10 (6.25%) SQL Server
2 1 (0.63%) Data Warehouse
2 1 (0.63%) BusinessObjects
2 1 (0.63%) SQL Server Reporting Services
2 1 (0.63%) QlikView
2 1 (0.63%) Relational Database
General
1 17 (10.63%) Law
2 9 (5.63%) Finance
3 7 (4.38%) Local Government
4 2 (1.25%) Telecoms
4 2 (1.25%) German Language
5 1 (0.63%) Marketing
5 1 (0.63%) French Language
5 1 (0.63%) Legal
5 1 (0.63%) Banking
5 1 (0.63%) Retail
5 1 (0.63%) Billing
Miscellaneous
1 13 (8.13%) Analytical Skills
2 10 (6.25%) Blackberry
3 5 (3.13%) Life Science
4 4 (2.50%) Management Information System
5 3 (1.88%) GIS
5 3 (1.88%) Mathematics
6 2 (1.25%) CMDB
7 1 (0.63%) Credit Risk
7 1 (0.63%) Video Conferencing
7 1 (0.63%) EqualLogic
7 1 (0.63%) Handset
7 1 (0.63%) SecurID
7 1 (0.63%) NHS
Operating Systems
1 80 (50.00%) Windows
2 32 (20.00%) Windows XP
2 32 (20.00%) Windows 7
3 31 (19.38%) Windows Server 2008
4 14 (8.75%) Windows Server 2003
4 14 (8.75%) Windows Server 2012
5 11 (6.88%) Linux
6 5 (3.13%) UNIX
6 5 (3.13%) Windows 8
7 1 (0.63%) Windows Vista
Processes & Methodologies
1 85 (53.13%) ITIL
2 44 (27.50%) Service Management
3 30 (18.75%) Incident Management
4 12 (7.50%) Problem Management
4 12 (7.50%) Service Delivery
5 9 (5.63%) Change Management
6 7 (4.38%) Time Management
6 7 (4.38%) Infrastructure Management
7 6 (3.75%) Benchmarking
8 5 (3.13%) Coaching
8 5 (3.13%) ITSM
9 4 (2.50%) Mentoring
10 3 (1.88%) Configuration Management
10 3 (1.88%) Change Control
10 3 (1.88%) Migration
10 3 (1.88%) Business Intelligence
11 2 (1.25%) Data Entry
11 2 (1.25%) Project Management
11 2 (1.25%) Continuous Improvement
11 2 (1.25%) Network Monitoring
Programming Languages
1 7 (4.38%) C
2 6 (3.75%) PowerShell
3 5 (3.13%) SQL
4 1 (0.63%) T-SQL
Qualifications
1 31 (19.38%) MCP
2 21 (13.13%) Security Cleared
3 19 (11.88%) SC Cleared
4 17 (10.63%) ITIL Certification
5 15 (9.38%) MCSE
5 15 (9.38%) MCSA
5 15 (9.38%) Microsoft Certification
6 9 (5.63%) MCITP
7 6 (3.75%) VMware Certified Professional (VCP)
7 6 (3.75%) CCNA
7 6 (3.75%) Cisco Certification
8 3 (1.88%) ITIL Foundation Certificate
9 2 (1.25%) Degree
10 1 (0.63%) MCTS
10 1 (0.63%) BC Cleared
Quality Assurance & Compliance
1 56 (35.00%) SLA
2 6 (3.75%) PCI DSS
3 1 (0.63%) ISO 9001
3 1 (0.63%) ISO/IEC 27001
System Software
1 74 (46.25%) Active Directory
2 10 (6.25%) VMware Infrastructure
3 7 (4.38%) vSphere
4 6 (3.75%) NFS
4 6 (3.75%) Xen
5 3 (1.88%) Hyper-V
6 2 (1.25%) XenApp
7 1 (0.63%) Citrix Presentation Server
Systems Management
1 19 (11.88%) OpenView
1 19 (11.88%) Systems Management Server (SMS)
2 13 (8.13%) SCCM
3 2 (1.25%) Backup Exec
4 1 (0.63%) SCSM
Vendors
1 71 (44.38%) Microsoft
2 28 (17.50%) HP
3 25 (15.63%) Lotus
4 15 (9.38%) VMware
5 14 (8.75%) Citrix
6 6 (3.75%) NetApp
7 4 (2.50%) Dell
8 3 (1.88%) IBM
8 3 (1.88%) McAfee
9 2 (1.25%) Cisco
9 2 (1.25%) Oracle
9 2 (1.25%) Hitachi
10 1 (0.63%) Business Objects
10 1 (0.63%) SAP
10 1 (0.63%) Sophos
10 1 (0.63%) Apple
10 1 (0.63%) Symantec
10 1 (0.63%) Mitel
10 1 (0.63%) Fortinet
10 1 (0.63%) Polycom
Macclesfield, Cheshire
Adria Solutions Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: Yesterday
Greater Manchester
Net Recruit.co.uk Ltd
Salary: Within the range £15,000 to £25,000 plus company benefits, based on ex
Posted: 4 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: Within the range £15,000 to £25,000 plus company benefits, based on experience.
Posted: 4 days ago
Liverpool
Hays IT - Uk Posting account
Salary: £18000.00 - £20000.00 per annum + bens
Posted: 12 days ago
Cheshire
Hays IT - Uk Posting account
Salary: £18000.00 - £28000.00 per annum
Posted: 15 days ago