The statistics below represent IT jobs advertised across the North West region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 May 2016 with a comparison to same period over 2 years.

3 months to
6 May 2016
Same period 2015 Same period 2014
Service Analyst
Rank 149 178 161
Rank change year-on-year
+29 -17
Permanent jobs requiring a Service Analyst 86 77 99
As % of all permanent IT jobs located in the North West 1.52% 1.20% 1.41%
As % of the Job Titles category 1.57% 1.24% 1.45%
Number of salaries quoted 68 68 94
Median salary £23,500 £23,500 £27,500
Median salary % change year-on-year
- -14.54%
90% offered a salary of more than £18,000 £18,500 £19,000
10% offered a salary of more than £32,500 £42,200 £37,950
UK excluding London median salary £24,750 £23,600 £23,500
% change year-on-year
+4.87% +0.42%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5489 6209 6833
As % of all permanent IT jobs located in the North West 97.03% 96.62% 97.05%
Number of salaries quoted 4674 4958 5488
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £24,500 £25,000 £24,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 6 May 2016.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -2 48 £23,000 -29.23% 1
Cheshire +35 26 £23,000 +15.00% 5
Merseyside +6 8 £21,500 -4.44% 3
Lancashire - 3 £24,000 - 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 6 May 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Service Analyst in the job title.

1 107 (57.22%) Windows
2 79 (42.25%) ITIL
3 77 (41.18%) Finance
4 75 (40.11%) Active Directory
5 71 (37.97%) Microsoft
6 60 (32.09%) MS Excel
7 56 (29.95%) Windows 7
8 53 (28.34%) MS Office
9 47 (25.13%) SLA
10 40 (21.39%) Blackberry
11 37 (19.79%) Citrix
12 32 (17.11%) Blackberry Enterprise Server
13 31 (16.58%) Windows Server 2008
14 30 (16.04%) Analytical Skills
14 30 (16.04%) Law
15 28 (14.97%) Legal
16 26 (13.90%) SQL
16 26 (13.90%) Windows Server
17 25 (13.37%) MS Exchange
17 25 (13.37%) Service Management
18 23 (12.30%) Ticket Management
19 22 (11.76%) Service Delivery
19 22 (11.76%) Windows 8
20 20 (10.70%) Degree
21 19 (10.16%) Incident Management
21 19 (10.16%) Microsoft Certification
22 18 (9.63%) Exchange Server 2010
23 17 (9.09%) iPad
23 17 (9.09%) Problem Management
23 17 (9.09%) Banking

Service Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (17.11%) Blackberry Enterprise Server
2 25 (13.37%) MS Exchange
3 18 (9.63%) Exchange Server 2010
4 7 (3.74%) BizTalk Server
4 7 (3.74%) Exchange Server 2007
5 6 (3.21%) Exchange Server 2013
6 5 (2.67%) IIS
7 3 (1.60%) SharePoint
7 3 (1.60%) Skype for Business
Applications
1 60 (32.09%) MS Excel
2 53 (28.34%) MS Office
3 4 (2.14%) MS PowerPoint
4 1 (0.53%) MS Project
Business Applications
1 1 (0.53%) Oracle Applications
Cloud Services
1 5 (2.67%) Office 365
Communications & Networking
1 16 (8.56%) TCP/IP
2 12 (6.42%) VPN
3 11 (5.88%) WAN
4 9 (4.81%) DNS
5 8 (4.28%) LAN
6 7 (3.74%) DHCP
7 4 (2.14%) Firewall
8 3 (1.60%) Broadband
8 3 (1.60%) Cisco IOS
8 3 (1.60%) Internet
8 3 (1.60%) Intranet
8 3 (1.60%) Remote Desktop
8 3 (1.60%) Wi-Fi
8 3 (1.60%) Wireless
9 2 (1.07%) BGP
9 2 (1.07%) OSPF
9 2 (1.07%) SNMP
10 1 (0.53%) VoIP
Database & Business Intelligence
1 11 (5.88%) SQL Server
2 9 (4.81%) Crystal Reports
2 9 (4.81%) SQL Server Reporting Services
3 7 (3.74%) Data Warehouse
3 7 (3.74%) SQL Server Integration Services
4 2 (1.07%) MS Access
4 2 (1.07%) Relational Database
5 1 (0.53%) Oracle Database
Development Applications
1 7 (3.74%) HP UFT
1 7 (3.74%) MSTest
1 7 (3.74%) Team Foundation Server
2 2 (1.07%) SQL Server Management Studio (SSMS)
General
1 77 (41.18%) Finance
2 30 (16.04%) Law
3 28 (14.97%) Legal
4 17 (9.09%) Banking
5 4 (2.14%) German Language
6 2 (1.07%) Back Office
6 2 (1.07%) French Language
6 2 (1.07%) Manufacturing
7 1 (0.53%) Financial Institution
7 1 (0.53%) Front Office
7 1 (0.53%) Retail
7 1 (0.53%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (4.81%) .NET
2 7 (3.74%) Web Services
2 7 (3.74%) XML
Miscellaneous
1 40 (21.39%) Blackberry
2 30 (16.04%) Analytical Skills
3 17 (9.09%) iPad
4 16 (8.56%) Management Information System
5 13 (6.95%) iPhone
6 7 (3.74%) Video Conferencing
7 5 (2.67%) Fat Client
7 5 (2.67%) Thin Client
8 4 (2.14%) Driving Licence
9 2 (1.07%) CMDB
9 2 (1.07%) NHS
9 2 (1.07%) Public Cloud
9 2 (1.07%) Replication
9 2 (1.07%) Wiki
10 1 (0.53%) BYOD
10 1 (0.53%) Client/Server
10 1 (0.53%) Data Centre
10 1 (0.53%) Life Science
10 1 (0.53%) Mathematics
10 1 (0.53%) Robotics
Operating Systems
1 107 (57.22%) Windows
2 56 (29.95%) Windows 7
3 31 (16.58%) Windows Server 2008
4 26 (13.90%) Windows Server
5 22 (11.76%) Windows 8
6 14 (7.49%) Windows XP
7 11 (5.88%) Windows Server 2003
8 4 (2.14%) Windows Server 2012
9 1 (0.53%) Linux
9 1 (0.53%) Unix
9 1 (0.53%) Windows Mobile
9 1 (0.53%) Windows Vista
Processes & Methodologies
1 79 (42.25%) ITIL
2 25 (13.37%) Service Management
3 23 (12.30%) Ticket Management
4 22 (11.76%) Service Delivery
5 19 (10.16%) Incident Management
6 17 (9.09%) Data Analysis
6 17 (9.09%) Problem Management
7 14 (7.49%) Validation
8 13 (6.95%) Agile Software Development
8 13 (6.95%) Change Management
9 10 (5.35%) Risk Management
9 10 (5.35%) Time Management
10 9 (4.81%) Business Analysis
10 9 (4.81%) ITSM
11 8 (4.28%) Business Intelligence
11 8 (4.28%) Infrastructure Management
11 8 (4.28%) ITIL V3
11 8 (4.28%) PRINCE2
11 8 (4.28%) Resource Management
12 7 (3.74%) Defect Management
Programming Languages
1 26 (13.90%) SQL
2 2 (1.07%) C
2 2 (1.07%) T-SQL
2 2 (1.07%) VB
3 1 (0.53%) Perl
3 1 (0.53%) Python
Qualifications
1 20 (10.70%) Degree
2 19 (10.16%) Microsoft Certification
3 15 (8.02%) MCDST
4 11 (5.88%) ITIL Certification
5 10 (5.35%) ISEB
6 7 (3.74%) Citrix Certification
6 7 (3.74%) MCP
6 7 (3.74%) PRINCE2 Certification
7 5 (2.67%) ITIL Foundation Certificate
7 5 (2.67%) MOS
8 3 (1.60%) SC Cleared
8 3 (1.60%) Security Cleared
9 1 (0.53%) A+ Certification
9 1 (0.53%) Cisco Certification
9 1 (0.53%) GNVQ
9 1 (0.53%) HNC
9 1 (0.53%) HND
9 1 (0.53%) ISEB Practitioner
9 1 (0.53%) NVQ Level 3
9 1 (0.53%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 47 (25.13%) SLA
System Software
1 75 (40.11%) Active Directory
2 4 (2.14%) Terminal Services
3 3 (1.60%) XenDesktop
4 2 (1.07%) VMware Infrastructure
4 2 (1.07%) XenApp
5 1 (0.53%) Terminal Server
5 1 (0.53%) vSphere
Systems Management
1 8 (4.28%) HP Quality Center
2 6 (3.21%) Norton AntiVirus
2 6 (3.21%) SCCM
3 1 (0.53%) SCOM
Vendors
1 71 (37.97%) Microsoft
2 37 (19.79%) Citrix
3 12 (6.42%) VMware
4 9 (4.81%) Intel Security
4 9 (4.81%) Symantec
5 6 (3.21%) Cisco
5 6 (3.21%) Remedy
6 5 (2.67%) AppSense
7 3 (1.60%) Apple
7 3 (1.60%) Dell
7 3 (1.60%) Sophos
8 2 (1.07%) Extreme Networks
8 2 (1.07%) Juniper
8 2 (1.07%) Oracle
9 1 (0.53%) Capita
9 1 (0.53%) F5
9 1 (0.53%) Hitachi
9 1 (0.53%) MobileIron
9 1 (0.53%) ServiceNow
9 1 (0.53%) Twitter
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