The statistics below represent IT jobs advertised across the North West region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Analyst
Rank 204 161 161
Rank change year-on-year
-43 0
Permanent jobs requiring a Service Analyst 51 105 105
As % of all permanent IT jobs located in the North West 0.80% 1.57% 1.44%
As % of the Job Titles category 0.83% 1.63% 1.49%
Number of salaries quoted 45 80 99
Median salary £25,000 £22,000 £21,500
Median salary % change year-on-year
+13.63% +2.32%
90% offered a salary of more than £19,000 £18,000 £17,000
10% offered a salary of more than £36,250 £37,500 £32,500
UK excluding London median salary £24,000 £24,000 £23,400
% change year-on-year
- +2.56%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6156 6449 7028
As % of all permanent IT jobs located in the North West 96.69% 96.59% 96.14%
Number of salaries quoted 5169 5358 5801
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 27 September 2016.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -20 30 £25,000 +13.63% 3
Merseyside -20 9 £32,500 +34.02% 1
Cheshire -7 6 £21,250 -2.29% 4
Cumbria +15 3 £30,000 +50.00%
Lancashire +10 2 £22,000 +10.00%
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 27 September 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Service Analyst in the job title.

1 60 (56.07%) Windows
2 50 (46.73%) Active Directory
3 39 (36.45%) ITIL
4 30 (28.04%) Microsoft
5 28 (26.17%) Windows 7
6 27 (25.23%) MS Office
7 24 (22.43%) MS Excel
8 23 (21.50%) SLA
9 21 (19.63%) Finance
10 20 (18.69%) Service Delivery
10 20 (18.69%) Citrix
11 14 (13.08%) Windows Server 2008
11 14 (13.08%) VMware
12 13 (12.15%) Blackberry
12 13 (12.15%) Windows XP
12 13 (12.15%) Windows Server
13 12 (11.21%) SQL
13 12 (11.21%) Law
13 12 (11.21%) Legal
14 11 (10.28%) SQL Server
14 11 (10.28%) Windows Server 2003
15 10 (9.35%) Ticket Management
15 10 (9.35%) Blackberry Enterprise Server
15 10 (9.35%) Service Management
16 9 (8.41%) Analytical Skills
16 9 (8.41%) Problem Management
17 8 (7.48%) Time Management
17 8 (7.48%) Windows Server 2012
17 8 (7.48%) Crystal Reports
18 7 (6.54%) T-SQL

Service Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (9.35%) Blackberry Enterprise Server
2 6 (5.61%) Exchange Server 2010
2 6 (5.61%) MS Exchange
3 4 (3.74%) IIS
4 2 (1.87%) Exchange Server 2013
5 1 (0.93%) SharePoint
Applications
1 27 (25.23%) MS Office
2 24 (22.43%) MS Excel
3 2 (1.87%) MS PowerPoint
4 1 (0.93%) MS Project
4 1 (0.93%) Spreadsheet
Cloud Services
1 1 (0.93%) Microsoft Azure
Communications & Networking
1 5 (4.67%) Extranet
2 4 (3.74%) LAN
2 4 (3.74%) VPN
2 4 (3.74%) WAN
3 3 (2.80%) DNS
3 3 (2.80%) Firewall
3 3 (2.80%) Internet
3 3 (2.80%) Wi-Fi
4 2 (1.87%) HTTP
4 2 (1.87%) SSL
4 2 (1.87%) TCP/IP
5 1 (0.93%) DHCP
5 1 (0.93%) Remote Desktop
5 1 (0.93%) VoIP
Database & Business Intelligence
1 11 (10.28%) SQL Server
2 8 (7.48%) Crystal Reports
3 7 (6.54%) MS Access
3 7 (6.54%) SQL Server Reporting Services
4 4 (3.74%) Relational Database
Development Applications
1 7 (6.54%) SQL Server Management Studio (SSMS)
General
1 21 (19.63%) Finance
2 12 (11.21%) Law
2 12 (11.21%) Legal
3 5 (4.67%) Banking
4 4 (3.74%) Manufacturing
5 3 (2.80%) German Language
6 2 (1.87%) Advertising
6 2 (1.87%) Danish Language
6 2 (1.87%) Norwegian Language
6 2 (1.87%) Retail
6 2 (1.87%) Swedish Language
7 1 (0.93%) French Language
7 1 (0.93%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 7 (6.54%) .NET
2 1 (0.93%) REST
2 1 (0.93%) SOAP
2 1 (0.93%) Web Services
2 1 (0.93%) XML
Miscellaneous
1 13 (12.15%) Blackberry
2 9 (8.41%) Analytical Skills
3 6 (5.61%) iPad
4 3 (2.80%) Driving Licence
4 3 (2.80%) iPhone
5 2 (1.87%) NHS
5 2 (1.87%) Replication
5 2 (1.87%) Statistics
6 1 (0.93%) Computer Science
6 1 (0.93%) Fat Client
6 1 (0.93%) Mainframe
6 1 (0.93%) Management Information System
6 1 (0.93%) Mathematics
6 1 (0.93%) Mobile Banking
6 1 (0.93%) Mobile Computing
6 1 (0.93%) Thin Client
Operating Systems
1 60 (56.07%) Windows
2 28 (26.17%) Windows 7
3 14 (13.08%) Windows Server 2008
4 13 (12.15%) Windows Server
4 13 (12.15%) Windows XP
5 11 (10.28%) Windows Server 2003
6 8 (7.48%) Windows Server 2012
7 4 (3.74%) Windows 8
8 3 (2.80%) Mac OS X
8 3 (2.80%) Windows NT
9 2 (1.87%) Windows 10
10 1 (0.93%) Windows Mobile
10 1 (0.93%) Windows Vista
Processes & Methodologies
1 39 (36.45%) ITIL
2 20 (18.69%) Service Delivery
3 10 (9.35%) Service Management
3 10 (9.35%) Ticket Management
4 9 (8.41%) Problem Management
5 8 (7.48%) Time Management
6 7 (6.54%) Database Theory
6 7 (6.54%) Front End Development
6 7 (6.54%) Incident Management
6 7 (6.54%) Project Management
7 5 (4.67%) Coaching
7 5 (4.67%) ITIL V3
8 4 (3.74%) Agile Software Development
8 4 (3.74%) Business Analysis
9 3 (2.80%) Document Management
9 3 (2.80%) ITSM
9 3 (2.80%) Stakeholder Management
10 2 (1.87%) Business Continuity
10 2 (1.87%) Disaster Recovery
10 2 (1.87%) Risk Management
Programming Languages
1 12 (11.21%) SQL
2 7 (6.54%) T-SQL
2 7 (6.54%) VB
3 1 (0.93%) C
3 1 (0.93%) PowerShell
Qualifications
1 5 (4.67%) Security Cleared
2 4 (3.74%) ITIL Certification
3 3 (2.80%) Degree
3 3 (2.80%) Microsoft Certification
4 2 (1.87%) MCSA
4 2 (1.87%) SC Cleared
5 1 (0.93%) ITIL Foundation Certificate
5 1 (0.93%) MOS
Quality Assurance & Compliance
1 23 (21.50%) SLA
System Software
1 50 (46.73%) Active Directory
2 6 (5.61%) Hyper-V
3 3 (2.80%) Terminal Services
4 1 (0.93%) XenApp
4 1 (0.93%) XenDesktop
Systems Management
1 1 (0.93%) Nagios
1 1 (0.93%) SCOM
1 1 (0.93%) SCOrch
Vendors
1 30 (28.04%) Microsoft
2 20 (18.69%) Citrix
3 14 (13.08%) VMware
4 6 (5.61%) Cisco
5 3 (2.80%) Apple
5 3 (2.80%) ServiceNow
6 2 (1.87%) Dell
6 2 (1.87%) Dell Compellent
6 2 (1.87%) EqualLogic
6 2 (1.87%) Fortinet
6 2 (1.87%) Remedy
7 1 (0.93%) AppSense
7 1 (0.93%) Hummingbird
7 1 (0.93%) iManage
7 1 (0.93%) SAP
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