The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Analyst
Rank 194 198 203
Rank change year-on-year
+4 +5
Permanent jobs requiring a Service Analyst 69 44 49
As % of all permanent IT jobs located in the North West 0.92% 0.65% 0.69%
As % of the Job Titles category 0.97% 0.69% 0.71%
Number of salaries quoted 66 39 48
Average salary £19,750 £19,500 £23,250
Average salary % change year-on-year
+1.28% -16.12%
90% offered a salary of more than £17,000 £18,000 £17,000
10% offered a salary of more than £25,000 £23,400 £33,300
UK excluding London average salary £21,500 £21,000 £22,000
% change year-on-year
+2.38% -4.54%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
7087 6412 6868
As % of all permanent IT jobs located in the North West 94.18% 94.47% 96.62%
Number of salaries quoted 5970 5501 5910
Average salary £38,500 £36,500 £35,000
Average salary % change year-on-year
+5.47% +4.28%
90% offered a salary of more than £23,500 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 24 October 2014.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +8 33 £20,000 - 2
Manchester -2 28 £19,500 +8.33% 4
Merseyside +18 7 £20,000 +2.56% 2
Lancashire -5 1 £22,500 +7.14%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 24 October 2014, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 92 (56.44%) ITIL
2 70 (42.94%) Active Directory
3 68 (41.72%) Microsoft
4 60 (36.81%) Windows
5 52 (31.90%) MS Excel
5 52 (31.90%) SLA
6 47 (28.83%) MS Office
7 38 (23.31%) Service Management
8 32 (19.63%) Incident Management
9 26 (15.95%) Windows Server 2008
10 24 (14.72%) Service Delivery
11 22 (13.50%) MCP
12 20 (12.27%) Citrix
12 20 (12.27%) Finance
12 20 (12.27%) VMware
13 19 (11.66%) HP
14 18 (11.04%) Microsoft Certification
14 18 (11.04%) Windows 7
15 17 (10.43%) Analytical Skills
15 17 (10.43%) Windows XP
16 16 (9.82%) Problem Management
17 15 (9.20%) MS Exchange
17 15 (9.20%) MCSE
17 15 (9.20%) Windows Server 2012
18 14 (8.59%) MCSA
18 14 (8.59%) LAN
18 14 (8.59%) ITIL Certification
18 14 (8.59%) Windows Server 2003
19 13 (7.98%) Cisco Certification
19 13 (7.98%) WAN

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 24 October 2014, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (9.20%) MS Exchange
2 7 (4.29%) IBM Notes
3 6 (3.68%) SharePoint
4 3 (1.84%) TPMS
5 2 (1.23%) Lync
5 2 (1.23%) Exchange Server 2010
5 2 (1.23%) IIS
5 2 (1.23%) Blackberry Enterprise Server
6 1 (0.61%) Exchange Server 2007
Applications
1 52 (31.90%) MS Excel
2 47 (28.83%) MS Office
3 1 (0.61%) MS Visio
Business Applications
1 4 (2.45%) Oracle Applications
Cloud Services
1 1 (0.61%) Office 365
Communications & Networking
1 14 (8.59%) LAN
2 13 (7.98%) WAN
3 10 (6.13%) TCP/IP
4 8 (4.91%) VPN
5 5 (3.07%) DNS
5 5 (3.07%) DHCP
6 4 (2.45%) VoIP
6 4 (2.45%) VLAN
7 3 (1.84%) Wi-Fi
7 3 (1.84%) SAN
8 2 (1.23%) Intranet
8 2 (1.23%) Firewall
8 2 (1.23%) Network Security
8 2 (1.23%) iSCSI
8 2 (1.23%) Fibre Channel
9 1 (0.61%) Broadband
9 1 (0.61%) Wireless
9 1 (0.61%) Internet
9 1 (0.61%) WLAN
9 1 (0.61%) Ethernet
Database & Business Intelligence
1 1 (0.61%) SQL Server
General
1 20 (12.27%) Finance
2 7 (4.29%) Retail
3 6 (3.68%) Law
4 4 (2.45%) Local Government
4 4 (2.45%) Banking
5 2 (1.23%) Back Office
5 2 (1.23%) Telecoms
6 1 (0.61%) Legal
6 1 (0.61%) German Language
6 1 (0.61%) Billing
Miscellaneous
1 17 (10.43%) Analytical Skills
2 7 (4.29%) Management Information System
3 4 (2.45%) Mathematics
3 4 (2.45%) Thin Client
3 4 (2.45%) Fat Client
4 3 (1.84%) GIS
5 2 (1.23%) Blackberry
5 2 (1.23%) CMDB
5 2 (1.23%) EqualLogic
6 1 (0.61%) Video Conferencing
6 1 (0.61%) Handset
6 1 (0.61%) SecurID
6 1 (0.61%) EPoS
Operating Systems
1 60 (36.81%) Windows
2 26 (15.95%) Windows Server 2008
3 18 (11.04%) Windows 7
4 17 (10.43%) Windows XP
5 15 (9.20%) Windows Server 2012
6 14 (8.59%) Windows Server 2003
7 8 (4.91%) Linux
8 7 (4.29%) Windows 8
9 1 (0.61%) UNIX
9 1 (0.61%) Windows 2000
9 1 (0.61%) Windows Vista
Processes & Methodologies
1 92 (56.44%) ITIL
2 38 (23.31%) Service Management
3 32 (19.63%) Incident Management
4 24 (14.72%) Service Delivery
5 16 (9.82%) Problem Management
6 12 (7.36%) Project Management
7 9 (5.52%) Root Cause Analysis
7 9 (5.52%) Time Management
7 9 (5.52%) Benchmarking
8 8 (4.91%) Mentoring
9 6 (3.68%) Coaching
9 6 (3.68%) Service Desk Management
10 5 (3.07%) Change Management
11 4 (2.45%) ITSM
11 4 (2.45%) Business Intelligence
11 4 (2.45%) Infrastructure Management
11 4 (2.45%) Continuous Improvement
12 3 (1.84%) Change Control
12 3 (1.84%) Configuration Management
13 2 (1.23%) E-Commerce
Programming Languages
1 10 (6.13%) C
2 6 (3.68%) SQL
3 3 (1.84%) PowerShell
Qualifications
1 22 (13.50%) MCP
2 18 (11.04%) Microsoft Certification
3 15 (9.20%) MCSE
4 14 (8.59%) MCSA
4 14 (8.59%) ITIL Certification
5 13 (7.98%) Cisco Certification
6 12 (7.36%) CCNA
6 12 (7.36%) MCITP
7 10 (6.13%) Security Cleared
8 9 (5.52%) ITIL Foundation Certificate
8 9 (5.52%) VMware Certified Professional (VCP)
8 9 (5.52%) SC Cleared
9 8 (4.91%) Citrix Certification
10 5 (3.07%) CCA
10 5 (3.07%) MCTS
11 1 (0.61%) Degree
11 1 (0.61%) CCNP
Quality Assurance & Compliance
1 52 (31.90%) SLA
2 2 (1.23%) PCI DSS
3 1 (0.61%) ISO 9001
3 1 (0.61%) ISO/IEC 27001
System Software
1 70 (42.94%) Active Directory
2 13 (7.98%) VMware Infrastructure
2 13 (7.98%) Hyper-V
3 7 (4.29%) vSphere
4 5 (3.07%) XenApp
5 3 (1.84%) XenServer
5 3 (1.84%) Xen
6 2 (1.23%) NFS
6 2 (1.23%) VMware Server
7 1 (0.61%) Citrix Presentation Server
7 1 (0.61%) XenDesktop
Systems Management
1 11 (6.75%) SCCM
2 9 (5.52%) OpenView
3 7 (4.29%) Systems Management Server (SMS)
4 4 (2.45%) Backup Exec
5 3 (1.84%) SCOM
6 2 (1.23%) ServiceCenter
7 1 (0.61%) SCSM
Vendors
1 68 (41.72%) Microsoft
2 20 (12.27%) Citrix
2 20 (12.27%) VMware
3 19 (11.66%) HP
4 10 (6.13%) Cisco
5 8 (4.91%) Dell
5 8 (4.91%) Sophos
6 7 (4.29%) McAfee
6 7 (4.29%) Lotus
7 4 (2.45%) Symantec
7 4 (2.45%) Oracle
7 4 (2.45%) Hitachi
7 4 (2.45%) NetApp
7 4 (2.45%) Websense
8 2 (1.23%) Veeam
8 2 (1.23%) Juniper
8 2 (1.23%) Fortinet
9 1 (0.61%) Polycom
9 1 (0.61%) Tandberg
9 1 (0.61%) SAP
Cheshire
Mortimer Spinks
Posted: Yesterday
Manchester, Lancashire
Allegro Networks Ltd
Salary: From £18,000 to £23,000 per annum
Posted: Yesterday
Manchester, Lancashire
Senitor Associates
Salary: £24000 per annum + 10% bonus
Posted: Yesterday
Liverpool, Merseyside
4it Recruitment Ltd
Salary: Up to £20k
Posted: 4 days ago