The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 195 191 204
Rank change year-on-year
-4 +13
Permanent jobs requiring a Service Analyst 39 58 62
As % of all permanent IT jobs located in the North West 0.65% 0.85% 0.85%
As % of the Job Titles category 0.68% 0.89% 0.88%
Number of salaries quoted 33 51 61
Average salary £22,000 £20,000 £23,000
Average salary % change year-on-year
+10.00% -13.04%
90% offered a salary of more than £18,200 £18,000 £18,000
10% offered a salary of more than £26,500 £32,500 £32,000
UK excluding London average salary £22,375 £22,000 £22,000
% change year-on-year
+1.70% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5728 6484 7011
As % of all permanent IT jobs located in the North West 94.90% 95.14% 95.67%
Number of salaries quoted 4612 5233 5968
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £55,000 £51,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 29 May 2015.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester 0 18 £22,500 -6.25% 10
Cheshire +5 14 £21,000 +10.52% 4
Merseyside +7 6 £22,500 -18.18% 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 29 May 2015, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 67 (62.62%) Windows
2 65 (60.75%) MS Office
3 50 (46.73%) Microsoft
4 49 (45.79%) ITIL
5 46 (42.99%) MS Excel
6 38 (35.51%) SLA
6 38 (35.51%) Active Directory
7 34 (31.78%) Windows 7
8 30 (28.04%) Windows XP
9 26 (24.30%) MCP
10 22 (20.56%) Service Management
10 22 (20.56%) HP
11 20 (18.69%) Microsoft Certification
11 20 (18.69%) VPN
12 18 (16.82%) DNS
12 18 (16.82%) DHCP
12 18 (16.82%) Linux
13 17 (15.89%) TCP/IP
14 16 (14.95%) MCSE
14 16 (14.95%) Windows Server 2008
15 15 (14.02%) MCSA
16 14 (13.08%) Incident Management
16 14 (13.08%) Citrix
17 13 (12.15%) Windows Server 2003
17 13 (12.15%) UNIX
17 13 (12.15%) Security Cleared
18 12 (11.21%) IBM Notes
18 12 (11.21%) Lotus
18 12 (11.21%) Systems Management Server (SMS)
18 12 (11.21%) OpenView

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 29 May 2015, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (11.21%) IBM Notes
2 6 (5.61%) MS Exchange
3 4 (3.74%) Blackberry Enterprise Server
4 3 (2.80%) Exchange Server 2010
5 2 (1.87%) SharePoint
5 2 (1.87%) Exchange Server 2003
5 2 (1.87%) WorkSite
6 1 (0.93%) Exchange Server 2007
6 1 (0.93%) IIS
6 1 (0.93%) OpenEdge
Applications
1 65 (60.75%) MS Office
2 46 (42.99%) MS Excel
3 1 (0.93%) MS PowerPoint
Business Applications
1 2 (1.87%) Oracle Applications
Communications & Networking
1 20 (18.69%) VPN
2 18 (16.82%) DNS
2 18 (16.82%) DHCP
3 17 (15.89%) TCP/IP
4 5 (4.67%) Fibre Channel
4 5 (4.67%) VLAN
4 5 (4.67%) iSCSI
4 5 (4.67%) LAN
5 4 (3.74%) Wireless
5 4 (3.74%) Extranet
6 3 (2.80%) Firewall
6 3 (2.80%) WAN
7 2 (1.87%) Ethernet
7 2 (1.87%) VoIP
7 2 (1.87%) IPv4
7 2 (1.87%) SAN
7 2 (1.87%) Cisco IOS
8 1 (0.93%) Intranet
8 1 (0.93%) Internet
8 1 (0.93%) 3G
Database & Business Intelligence
1 8 (7.48%) SQL Server
2 1 (0.93%) SQL Server 2008
2 1 (0.93%) Relational Database
2 1 (0.93%) QlikView
2 1 (0.93%) SQL Server 2005
2 1 (0.93%) SQL Server Reporting Services
2 1 (0.93%) BusinessObjects
2 1 (0.93%) Data Warehouse
General
1 6 (5.61%) Finance
1 6 (5.61%) Law
1 6 (5.61%) Legal
2 4 (3.74%) Financial Institution
2 4 (3.74%) Retail
3 3 (2.80%) Local Government
4 2 (1.87%) German Language
5 1 (0.93%) Telecoms
5 1 (0.93%) Advertising
5 1 (0.93%) Italian Language
5 1 (0.93%) Spanish Language
5 1 (0.93%) Mandarin Language
5 1 (0.93%) French Language
Miscellaneous
1 11 (10.28%) Blackberry
1 11 (10.28%) Analytical Skills
2 5 (4.67%) Management Information System
3 4 (3.74%) Life Science
4 3 (2.80%) Enterprise Software
4 3 (2.80%) Data Centre
5 1 (0.93%) Fat Client
5 1 (0.93%) Video Conferencing
5 1 (0.93%) NHS
5 1 (0.93%) Thin Client
Operating Systems
1 67 (62.62%) Windows
2 34 (31.78%) Windows 7
3 30 (28.04%) Windows XP
4 18 (16.82%) Linux
5 16 (14.95%) Windows Server 2008
6 13 (12.15%) Windows Server 2003
6 13 (12.15%) UNIX
7 6 (5.61%) Windows 2000 Server
8 5 (4.67%) Windows Server 2012
9 3 (2.80%) Android
9 3 (2.80%) Apple iOS
10 2 (1.87%) Mac OS X
11 1 (0.93%) Windows Vista
11 1 (0.93%) Windows Mobile
Processes & Methodologies
1 49 (45.79%) ITIL
2 22 (20.56%) Service Management
3 14 (13.08%) Incident Management
4 10 (9.35%) Service Delivery
5 6 (5.61%) Disaster Recovery
5 6 (5.61%) Business Continuity
5 6 (5.61%) ITIL V3
6 5 (4.67%) Logistics
7 4 (3.74%) Document Management
7 4 (3.74%) Risk Management
7 4 (3.74%) Customer Engagement
7 4 (3.74%) Network Monitoring
8 3 (2.80%) Continuous Improvement
8 3 (2.80%) Infrastructure Management
8 3 (2.80%) Service Desk Management
8 3 (2.80%) ITSM
8 3 (2.80%) Change Management
8 3 (2.80%) Configuration Management
8 3 (2.80%) Business Intelligence
9 2 (1.87%) Time Management
Programming Languages
1 5 (4.67%) PowerShell
1 5 (4.67%) C
2 2 (1.87%) SQL
3 1 (0.93%) T-SQL
Qualifications
1 26 (24.30%) MCP
2 20 (18.69%) Microsoft Certification
3 16 (14.95%) MCSE
4 15 (14.02%) MCSA
5 13 (12.15%) Security Cleared
6 12 (11.21%) SC Cleared
7 11 (10.28%) MCITP
8 5 (4.67%) VMware Certified Professional (VCP)
8 5 (4.67%) Cisco Certification
8 5 (4.67%) CCNA
9 3 (2.80%) MCDST
10 2 (1.87%) ITIL Certification
11 1 (0.93%) MOS
11 1 (0.93%) BC Cleared
11 1 (0.93%) Degree
Quality Assurance & Compliance
1 38 (35.51%) SLA
2 5 (4.67%) PCI DSS
System Software
1 38 (35.51%) Active Directory
2 10 (9.35%) VMware Infrastructure
3 6 (5.61%) Terminal Server
4 5 (4.67%) vSphere
4 5 (4.67%) Xen
4 5 (4.67%) NFS
5 4 (3.74%) XenApp
6 2 (1.87%) XenDesktop
7 1 (0.93%) Hyper-V
7 1 (0.93%) Terminal Services
Systems Management
1 12 (11.21%) Systems Management Server (SMS)
1 12 (11.21%) OpenView
2 5 (4.67%) SCCM
Vendors
1 50 (46.73%) Microsoft
2 22 (20.56%) HP
3 14 (13.08%) Citrix
4 12 (11.21%) Lotus
5 11 (10.28%) VMware
6 7 (6.54%) NetApp
7 3 (2.80%) Dell
8 2 (1.87%) Cisco
8 2 (1.87%) Oracle
8 2 (1.87%) Hitachi
9 1 (0.93%) Barracuda Networks
9 1 (0.93%) ServiceNow
9 1 (0.93%) Mitel
9 1 (0.93%) Sage
9 1 (0.93%) Symantec
9 1 (0.93%) Nokia
9 1 (0.93%) Interwoven
9 1 (0.93%) Business Objects
9 1 (0.93%) SAP
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