Service Analyst Jobs in the North West

Service Analyst
England > North West

The median Service Analyst salary in the North West is £25,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 180 207 227
Rank change year-on-year +27 +20 -26
Permanent jobs requiring a Service Analyst 112 98 115
As % of all permanent jobs advertised in the North West 1.16% 1.23% 1.22%
As % of the Job Titles category 1.22% 1.38% 1.27%
Number of salaries quoted 98 80 98
10th Percentile £21,250 £21,950 £20,750
25th Percentile £22,750 £22,750 £21,250
Median annual salary (50th Percentile) £25,000 £25,558 £24,000
Median % change year-on-year -2.18% +6.49% +6.67%
75th Percentile £29,281 £31,234 £28,750
90th Percentile £42,148 £40,000 £34,250
England median annual salary £27,500 £30,000 £27,500
% change year-on-year -8.33% +9.09% -

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,192 7,102 9,035
% of permanent jobs with a recognized job title 94.80% 89.19% 96.01%
Number of salaries quoted 7,069 4,115 5,476
10th Percentile £27,250 £30,000 £28,625
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,750 £81,800 £82,500
England median annual salary £53,500 £60,732 £60,000
% change year-on-year -11.91% +1.22% +9.09%

Service Analyst
Job Vacancy Trend in the North West

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Analyst in the North West

Service Analyst
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Service Analyst in the North West.

Salary trend for Service Analyst in the North West

Service Analyst
Salary Histogram in the North West

Salary distribution for jobs citing Service Analyst in the North West over the 6 months to 27 April 2024.

Salary histogram for Service Analyst in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North West region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheshire +13 41 £23,500 +5.62% 7
Merseyside +18 27 £24,000 -16.52% 5
Manchester -13 25 £29,000 +11.54% 11
Lancashire +3 16 £28,000 +20.43% 2
Cumbria - 3 £21,000 - 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 27 April 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Service Analyst in the job title.

1 58 (51.79%) Microsoft
2 55 (49.11%) Active Directory
3 52 (46.43%) Customer Service
4 47 (41.96%) Microsoft 365
5 38 (33.93%) ITSM
6 37 (33.04%) ITIL
7 33 (29.46%) Social Skills
8 30 (26.79%) Retail
9 28 (25.00%) Time Management
10 27 (24.11%) Smartphone
11 21 (18.75%) Windows
12 17 (15.18%) SLA
13 16 (14.29%) OLE
13 16 (14.29%) R
14 14 (12.50%) ServiceNow
14 14 (12.50%) Microsoft Certification
14 14 (12.50%) Problem-Solving
15 13 (11.61%) Service Management
15 13 (11.61%) Degree
16 12 (10.71%) Incident Management
17 11 (9.82%) Azure
17 11 (9.82%) Driving Licence
17 11 (9.82%) Telecoms
17 11 (9.82%) A+ Certification
17 11 (9.82%) Internet
17 11 (9.82%) Broadband
17 11 (9.82%) Virgin Media
18 10 (8.93%) Microsoft Office
18 10 (8.93%) Microsoft Exchange
19 9 (8.04%) Windows 10

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (8.93%) Microsoft Exchange
2 2 (1.79%) SharePoint
3 1 (0.89%) Confluence
Applications
1 10 (8.93%) Microsoft Office
Cloud Services
1 47 (41.96%) Microsoft 365
2 11 (9.82%) Azure
3 5 (4.46%) Entra ID
3 5 (4.46%) SaaS
4 1 (0.89%) AWS
4 1 (0.89%) WeChat
Communications & Networking
1 11 (9.82%) Broadband
1 11 (9.82%) Internet
2 5 (4.46%) VoIP
3 4 (3.57%) DNS
4 3 (2.68%) TCP/IP
5 2 (1.79%) Firewall
5 2 (1.79%) NAS
5 2 (1.79%) SAN
6 1 (0.89%) LAN
6 1 (0.89%) Skype
6 1 (0.89%) WAN
6 1 (0.89%) Wireless
Database & Business Intelligence
1 5 (4.46%) SQL Server
2 2 (1.79%) MySQL
Development Applications
1 1 (0.89%) JIRA
General
1 33 (29.46%) Social Skills
2 30 (26.79%) Retail
3 11 (9.82%) Telecoms
4 7 (6.25%) Law
5 6 (5.36%) Analytical Skills
5 6 (5.36%) Finance
6 3 (2.68%) Inclusion and Diversity
6 3 (2.68%) Legal
6 3 (2.68%) Public Sector
7 1 (0.89%) Advertising
7 1 (0.89%) Aerospace
7 1 (0.89%) Agriculture
7 1 (0.89%) Banking
7 1 (0.89%) Manufacturing
7 1 (0.89%) Organisational Skills
Libraries, Frameworks & Software Standards
1 16 (14.29%) OLE
Miscellaneous
1 27 (24.11%) Smartphone
2 11 (9.82%) Driving Licence
3 8 (7.14%) Management Information System
4 5 (4.46%) Onboarding
5 3 (2.68%) Mainframe
6 2 (1.79%) Data Centre
6 2 (1.79%) Self-Motivation
7 1 (0.89%) e-Learning
7 1 (0.89%) Life Science
7 1 (0.89%) NHS
7 1 (0.89%) Renewable Energy
Operating Systems
1 21 (18.75%) Windows
2 9 (8.04%) Windows 10
3 7 (6.25%) Windows Server
4 5 (4.46%) Android
4 5 (4.46%) Windows Server 2012
4 5 (4.46%) Windows Server 2019
5 3 (2.68%) Windows Server 2016
6 1 (0.89%) Apple iOS
Processes & Methodologies
1 52 (46.43%) Customer Service
2 38 (33.93%) ITSM
3 37 (33.04%) ITIL
4 28 (25.00%) Time Management
5 14 (12.50%) Problem-Solving
6 13 (11.61%) Service Management
7 12 (10.71%) Incident Management
8 8 (7.14%) DevOps
8 8 (7.14%) Service Design
9 7 (6.25%) Continuous Improvement
10 6 (5.36%) Availability Management
10 6 (5.36%) Capacity Management
10 6 (5.36%) Project Delivery
11 5 (4.46%) ERP
12 4 (3.57%) Disaster Recovery
12 4 (3.57%) Line Management
12 4 (3.57%) Logistics
12 4 (3.57%) Service Delivery
12 4 (3.57%) User Experience
13 3 (2.68%) Asset Management
Programming Languages
1 16 (14.29%) R
2 2 (1.79%) SQL
Qualifications
1 14 (12.50%) Microsoft Certification
2 13 (11.61%) Degree
3 11 (9.82%) A+ Certification
4 7 (6.25%) ITIL Foundation Certificate
5 3 (2.68%) Computer Science Degree
5 3 (2.68%) SC Cleared
5 3 (2.68%) Security Cleared
6 1 (0.89%) CTC Cleared
6 1 (0.89%) DV Cleared
6 1 (0.89%) HNC
6 1 (0.89%) ITIL Certification
Quality Assurance & Compliance
1 17 (15.18%) SLA
2 1 (0.89%) GDPR
System Software
1 55 (49.11%) Active Directory
2 3 (2.68%) VMware Infrastructure
Systems Management
1 4 (3.57%) Microsoft Intune
2 1 (0.89%) Systems Management Server (SMS)
Vendors
1 58 (51.79%) Microsoft
2 14 (12.50%) ServiceNow
3 11 (9.82%) Virgin Media
4 3 (2.68%) Adobe
4 3 (2.68%) Apple
4 3 (2.68%) Citrix
4 3 (2.68%) Snow
4 3 (2.68%) VMware
5 2 (1.79%) Verint
6 1 (0.89%) iManage
6 1 (0.89%) Salesforce