Service Analyst Jobs in the North West
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
 3 months to
22 May 2013		 Same period 2012 Same period 2011
Service Analyst
Rank 190 200 207
Rank change year-on-year
+10 +7
Permanent jobs requiring a Service Analyst 58 41 24
As % of all permanent IT jobs located in the North West 0.803% 0.570% 0.356%
As % of the Job Titles category 0.841% 0.595% 0.373%
Number of salaries quoted 57 41 24
Average salary £23,000 £23,500 £19,000
Average salary % change year-on-year
-2.12% +23.68%
90% offered a salary of more than £18,000 £17,500 £18,150
10% offered a salary of more than £32,000 £30,000 £22,500
UK excluding London average salary £22,000 £23,000 £22,500
% change year-on-year
-4.34% +2.22%
All Job Titles
North West
Permanent IT job ads with a match in the
Job Titles category		 6899 6891 6432
As % of all permanent IT jobs located in the North West 95.51% 95.87% 95.50%
Number of salaries quoted 5861 6087 5695
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £22,500 £22,500
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Analyst
England

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst across the North West region as a proportion of the total demand within the Job Titles category.

North West Service Analyst Jobs Demand Trend

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

North West Service Analyst Salary Trend

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 22 May 2013.

North West Service Analyst Salary Histogram

Service Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Manchester +6 32 £22,750 -1.08%
Cheshire +18 15 £25,000 +6.38%
Lancashire - 9 £21,000 -
Merseyside +16 2 £28,500 +17.52%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 54 (58.06%) ITIL
2 51 (54.84%) Windows
3 40 (43.01%) Active Directory
4 34 (36.56%) Microsoft
5 27 (29.03%) Windows XP
6 24 (25.81%) MS Office
7 22 (23.66%) Windows Server 2008
8 19 (20.43%) Citrix
9 18 (19.35%) Service Delivery
10 17 (18.28%) MS Excel
11 15 (16.13%) Windows Server 2003
11 15 (16.13%) MS Exchange
11 15 (16.13%) Windows 7
12 14 (15.05%) Problem Management
13 13 (13.98%) SLA
14 12 (12.90%) VMware
15 11 (11.83%) ITIL Certification
16 10 (10.75%) Telecoms
16 10 (10.75%) Knowledge Management
17 9 (9.677%) Management Information System
18 8 (8.602%) Exchange Server 2003
18 8 (8.602%) Microsoft Certification
18 8 (8.602%) Internet
18 8 (8.602%) Avaya
18 8 (8.602%) Exchange Server 2010
19 7 (7.527%) Remedy
19 7 (7.527%) TCP/IP
19 7 (7.527%) MCSA
19 7 (7.527%) MCITP
19 7 (7.527%) Citrix Presentation Server

Service Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (3.226%) .NET
1 3 (3.226%) COM
2 2 (2.151%) Web Services
Application Platforms
1 15 (16.13%) MS Exchange
2 8 (8.602%) Exchange Server 2003
2 8 (8.602%) Exchange Server 2010
3 5 (5.376%) SharePoint
4 3 (3.226%) Exchange Server 2007
5 2 (2.151%) WorkSite
5 2 (2.151%) Blackberry Enterprise Server
6 1 (1.075%) SharePoint 2010
Applications
1 24 (25.81%) MS Office
2 17 (18.28%) MS Excel
3 6 (6.452%) MS PowerPoint
4 2 (2.151%) Spreadsheet
4 2 (2.151%) Mingle
Business Applications
1 2 (2.151%) Google Analytics
1 2 (2.151%) WebTrends
2 1 (1.075%) Remedy ITSM
Communications & Networking
1 8 (8.602%) Internet
2 7 (7.527%) TCP/IP
3 6 (6.452%) DNS
4 5 (5.376%) SAN
4 5 (5.376%) LAN
5 4 (4.301%) WAN
5 4 (4.301%) DHCP
6 2 (2.151%) VPN
7 1 (1.075%) Intranet
7 1 (1.075%) Firewall
Database & Business Intelligence
1 2 (2.151%) MySQL
2 1 (1.075%) DataStage
2 1 (1.075%) EDRMS
2 1 (1.075%) Data Warehouse
Development Applications
1 3 (3.226%) Hudson
2 2 (2.151%) StarTeam
General
1 10 (10.75%) Telecoms
2 4 (4.301%) Legal
3 3 (3.226%) Manufacturing
3 3 (3.226%) Finance
4 2 (2.151%) Back Office
4 2 (2.151%) Pharmaceutical
5 1 (1.075%) Law
5 1 (1.075%) Billing
Miscellaneous
1 9 (9.677%) Management Information System
2 5 (5.376%) Blackberry
3 2 (2.151%) Fat Client
3 2 (2.151%) NHS
3 2 (2.151%) Thin Client
4 1 (1.075%) Mathematics
Operating Systems
1 51 (54.84%) Windows
2 27 (29.03%) Windows XP
3 22 (23.66%) Windows Server 2008
4 15 (16.13%) Windows Server 2003
4 15 (16.13%) Windows 7
5 4 (4.301%) UNIX
6 3 (3.226%) Windows 2000
6 3 (3.226%) Windows 2000 Server
7 2 (2.151%) Apple iOS
7 2 (2.151%) Linux
8 1 (1.075%) Windows Mobile
8 1 (1.075%) Windows 8
Processes & Methodologies
1 54 (58.06%) ITIL
2 18 (19.35%) Service Delivery
3 14 (15.05%) Problem Management
4 10 (10.75%) Knowledge Management
5 6 (6.452%) Risk Management
5 6 (6.452%) Business Continuity
5 6 (6.452%) Project Management
6 5 (5.376%) Service Management
6 5 (5.376%) Incident Management
6 5 (5.376%) Root Cause Analysis
7 4 (4.301%) Change Control
8 3 (3.226%) Practice Management
8 3 (3.226%) Change Management
8 3 (3.226%) Content Management
8 3 (3.226%) Analytics
9 2 (2.151%) Continuous Improvement
9 2 (2.151%) Disaster Recovery
10 1 (1.075%) PRINCE
10 1 (1.075%) ETL
10 1 (1.075%) ITSM
Programming Languages
1 4 (4.301%) VBScript
1 4 (4.301%) VB
2 3 (3.226%) Java
2 3 (3.226%) SQL
3 1 (1.075%) C
Qualifications
1 11 (11.83%) ITIL Certification
2 8 (8.602%) Microsoft Certification
3 7 (7.527%) MCSA
3 7 (7.527%) MCITP
4 4 (4.301%) SC Cleared
4 4 (4.301%) Security Cleared
4 4 (4.301%) CCA
4 4 (4.301%) Citrix Certification
4 4 (4.301%) CCEA
5 2 (2.151%) JNCIA
5 2 (2.151%) CCNA
5 2 (2.151%) MCP
5 2 (2.151%) Cisco Certification
Quality Assurance & Compliance
1 13 (13.98%) SLA
System Software
1 40 (43.01%) Active Directory
2 7 (7.527%) Citrix Presentation Server
3 5 (5.376%) VMware ESXi
4 4 (4.301%) XenApp
4 4 (4.301%) XenServer
4 4 (4.301%) XenDesktop
5 1 (1.075%) Terminal Services
5 1 (1.075%) VMware Infrastructure
Systems Management
1 1 (1.075%) SCCM
1 1 (1.075%) SCOM
Vendors
1 34 (36.56%) Microsoft
2 19 (20.43%) Citrix
3 12 (12.90%) VMware
4 8 (8.602%) Avaya
5 7 (7.527%) Remedy
6 3 (3.226%) Oracle
6 3 (3.226%) SAP
6 3 (3.226%) Cisco
7 2 (2.151%) Google
7 2 (2.151%) HP
8 1 (1.075%) Peregrine
8 1 (1.075%) McAfee
Service Desk Analyst - Join Global Leader
Cheshire, North West
Experience of working in a client facing IT environment and working in an ITIL structured service environment... Essential Technical Skills: Experience of MS Windows desktop operating systems, MS...
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum + Pension, Bonus
Posted: 18 May 2013
Service Desk Analyst - Join Global Leader
Cheshire
Experience of working in a client facing IT environment and working in an ITIL structured service environment... Essential Technical Skills: Experience of MS Windows desktop operating systems, MS...
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum + Pension, Bonus
Posted: 17 May 2013
IT Service Desk Analyst / ITIL / PMO / Manchester - 26K
Manchester, Lancashire
You must have worked on service transition projects, PMO projects and ideally in an ITIL environment. If you have ITIL qualifications then that would be a bonus... As...
Circle Recruitment
Salary: £20000 - £26000 per annum + Benefits + Bonus
Posted: 15 May 2013
Junior IT Service Desk Analyst
Manchester, North West
Ideally, you'll have a full knowledge of PC hardware (including peripherals such as graphics cards, hard drives, RAM and printers) and software, specifically Microsoft 2000, XP and...
Sainsburys
Salary: attractive
Posted: 20 May 2013
Junior IT Service Desk Analyst
Manchester, Lancashire
Ideally, you’ll have a full knowledge of PC hardware (including peripherals such as graphics cards, hard drives, RAM and printers) and software, specifically Microsoft 2000, XP and...
Sainsburys
Salary: £attractive
Posted: 15 May 2013
2nd Line Service Desk Analyst (Law Firm, DMS, Worksite)
Salford, Lancashire
Skills: - Excellent knowledge of Windows XP and Windows 7. - Excellent knowledge of Microsoft Office. - Experience with Worksite DMS. - Knowledge of Case Management and Practice Management Systems highly desirable... -...
Lewis Paige
Salary: From £18,000 to £25,000 per annum This is a Pro Rata salary
Posted: 16 May 2013
IT Service Analyst / PMO / ITIL X 2 - Manchester £20-26K
Manchester, Lancashire
Working within the Service Delivery Team, you will be actively involved in the conception and Service Transition of new IT Services. At the project conception, you will influence...
Adria Solutions Ltd
Salary: £20000 - £26000 per annum + Benefits
Posted: 15 May 2013
Service Analyst X 2 - Manchester £20-25K
Manchester, Lancashire
Working within the Service Delivery Team, you will be actively involved in the conception and Service Transition of new IT Services. At the project conception, you will influence...
Adria Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 15 May 2013
Service Analyst X 2 - Manchester £20-25K
Manchester, North West
Working within the Service Delivery Team, you will be actively involved in the conception and Service Transition of new IT Services. At the project conception, you will influence...
Adria Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 16 May 2013
Service Desk Analyst - Manchester x3
Manchester, North West
The following skills and experience will need to be clear on your application for you to be considered: Previous experience in a 1st/ 2nd line helpdesk role Microsoft...
greywood
Salary: £13000 - £15000 per annum + bens
Posted: 18 May 2013
Service Desk Analyst - Manchester x3
Manchester, Lancashire
Service Desk / Helpdesk / Windows / Microsoft Server / Active Directory / DNS / DHCP / Netapp / Citrix Due to continued growth, my market leading client are looking to recruit are looking to recruit...
Greywood Associates Limited
Salary: £13000 - £15000 per annum + bens
Posted: 17 May 2013
Service Data Analyst
Manchester, Lancashire
Web-services & data will be analysed using Google Analytics, with the successful candidate having experience of interoperating data and presenting this to the business and senior stakeholders... Google...
Harvey Nash plc
Salary: £34000 per annum
Posted: 17 May 2013
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Last Updated Wednesday 22 May 2013
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