The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 150 184 212
Rank change year-on-year
+34 +28
Permanent jobs requiring a Service Analyst 95 58 42
As % of all permanent IT jobs located in the North West 1.33% 0.81% 0.56%
As % of the Job Titles category 1.40% 0.85% 0.58%
Number of salaries quoted 87 54 41
Average salary £22,000 £23,000 £19,500
Average salary % change year-on-year
-4.34% +17.94%
90% offered a salary of more than £18,000 £18,000 £16,000
10% offered a salary of more than £30,000 £25,700 £34,000
UK excluding London average salary £22,000 £21,500 £22,500
% change year-on-year
+2.32% -4.44%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6797 6804 7219
As % of all permanent IT jobs located in the North West 94.81% 94.76% 96.28%
Number of salaries quoted 5515 5834 6330
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Analyst
England

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 1 August 2014.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +18 56 £24,500 +6.52% 6
Cheshire +19 32 £19,000 -18.27% 4
Merseyside -3 4 £26,000 -
Lancashire -4 2 £18,500 -7.50% 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 1 August 2014, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 100 (64.52%) ITIL
2 60 (38.71%) Active Directory
3 53 (34.19%) SLA
4 52 (33.55%) Microsoft
5 50 (32.26%) Windows
6 28 (18.06%) Service Management
7 27 (17.42%) MS Excel
8 26 (16.77%) MS Office
8 26 (16.77%) Service Delivery
9 24 (15.48%) Citrix
10 22 (14.19%) Finance
10 22 (14.19%) Problem Management
11 21 (13.55%) Incident Management
11 21 (13.55%) VMware
12 20 (12.90%) Microsoft Certification
13 19 (12.26%) MS Exchange
14 17 (10.97%) HP
14 17 (10.97%) Windows 7
15 16 (10.32%) VMware Infrastructure
16 15 (9.68%) Cisco Certification
16 15 (9.68%) SQL
17 14 (9.03%) MCSA
17 14 (9.03%) Project Management
17 14 (9.03%) Cisco
17 14 (9.03%) CCNA
17 14 (9.03%) MCITP
17 14 (9.03%) Degree
17 14 (9.03%) Windows Server 2008
18 13 (8.39%) Hyper-V
18 13 (8.39%) Windows Server 2003

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 1 August 2014, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (12.26%) MS Exchange
2 5 (3.23%) Exchange Server 2010
3 4 (2.58%) TPMS
3 4 (2.58%) SharePoint
4 3 (1.94%) IIS
5 1 (0.65%) Exchange Server 2007
5 1 (0.65%) Exchange Server 2003
5 1 (0.65%) Lync
Applications
1 27 (17.42%) MS Excel
2 26 (16.77%) MS Office
3 1 (0.65%) MS Visio
3 1 (0.65%) MS PowerPoint
Business Applications
1 3 (1.94%) Oracle Applications
Cloud Services
1 1 (0.65%) Office 365
Communications & Networking
1 12 (7.74%) WAN
2 8 (5.16%) LAN
3 7 (4.52%) VLAN
4 6 (3.87%) DHCP
4 6 (3.87%) TCP/IP
4 6 (3.87%) VPN
4 6 (3.87%) DNS
5 4 (2.58%) Junos
5 4 (2.58%) SAN
6 3 (1.94%) Structured Cabling
7 2 (1.29%) Fibre Channel
7 2 (1.29%) iSCSI
7 2 (1.29%) Firewall
7 2 (1.29%) Network Security
7 2 (1.29%) Intranet
7 2 (1.29%) VoIP
8 1 (0.65%) Broadband
8 1 (0.65%) Ethernet
8 1 (0.65%) NGN
8 1 (0.65%) Wi-Fi
Database & Business Intelligence
1 1 (0.65%) SQL Server
General
1 22 (14.19%) Finance
2 9 (5.81%) Retail
3 4 (2.58%) Banking
4 2 (1.29%) Back Office
5 1 (0.65%) Law
5 1 (0.65%) Legal
5 1 (0.65%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.65%) COM
Miscellaneous
1 7 (4.52%) Thin Client
1 7 (4.52%) Fat Client
2 5 (3.23%) Blackberry
2 5 (3.23%) Management Information System
2 5 (3.23%) iPhone
3 4 (2.58%) Mathematics
4 3 (1.94%) EPoS
5 2 (1.29%) EqualLogic
5 2 (1.29%) Computer Science
6 1 (0.65%) Smartphone
6 1 (0.65%) iPad
Operating Systems
1 50 (32.26%) Windows
2 17 (10.97%) Windows 7
3 14 (9.03%) Windows Server 2008
4 13 (8.39%) Windows Server 2003
4 13 (8.39%) Windows XP
5 12 (7.74%) Linux
6 10 (6.45%) Windows Server 2012
7 4 (2.58%) UNIX
8 3 (1.94%) Windows 8
9 1 (0.65%) Windows 2000
9 1 (0.65%) Windows Vista
9 1 (0.65%) Android
Processes & Methodologies
1 100 (64.52%) ITIL
2 28 (18.06%) Service Management
3 26 (16.77%) Service Delivery
4 22 (14.19%) Problem Management
5 21 (13.55%) Incident Management
6 14 (9.03%) Project Management
7 12 (7.74%) Root Cause Analysis
8 9 (5.81%) Service Desk Management
9 7 (4.52%) Continuous Improvement
10 6 (3.87%) Benchmarking
10 6 (3.87%) E-Commerce
11 4 (2.58%) Network Management
11 4 (2.58%) Time Management
11 4 (2.58%) Business Continuity Planning
11 4 (2.58%) ITSM
11 4 (2.58%) Change Management
11 4 (2.58%) Business Continuity
11 4 (2.58%) PRINCE2
12 3 (1.94%) Business Intelligence
12 3 (1.94%) SAP Security
Programming Languages
1 15 (9.68%) SQL
2 12 (7.74%) C
3 3 (1.94%) PowerShell
Qualifications
1 20 (12.90%) Microsoft Certification
2 15 (9.68%) Cisco Certification
3 14 (9.03%) MCSA
3 14 (9.03%) CCNA
3 14 (9.03%) MCITP
3 14 (9.03%) Degree
4 13 (8.39%) MCSE
5 11 (7.10%) ITIL Foundation Certificate
5 11 (7.10%) MCP
6 10 (6.45%) VMware Certified Professional (VCP)
7 9 (5.81%) Citrix Certification
7 9 (5.81%) ITIL Certification
8 7 (4.52%) Security Cleared
9 6 (3.87%) CCA
10 5 (3.23%) MCTS
11 4 (2.58%) PRINCE2 Certification
12 2 (1.29%) SC Cleared
13 1 (0.65%) CCIE
13 1 (0.65%) CCNP
Quality Assurance & Compliance
1 53 (34.19%) SLA
2 2 (1.29%) PCI DSS
3 1 (0.65%) ISO 9001
System Software
1 60 (38.71%) Active Directory
2 16 (10.32%) VMware Infrastructure
3 13 (8.39%) Hyper-V
4 7 (4.52%) vSphere
5 5 (3.23%) XenApp
6 3 (1.94%) VMware Server
6 3 (1.94%) Xen
6 3 (1.94%) XenServer
7 2 (1.29%) XenDesktop
7 2 (1.29%) NFS
Systems Management
1 4 (2.58%) Backup Exec
1 4 (2.58%) SCCM
1 4 (2.58%) SCOM
2 2 (1.29%) ServiceCenter
2 2 (1.29%) OpenView
Vendors
1 52 (33.55%) Microsoft
2 24 (15.48%) Citrix
3 21 (13.55%) VMware
4 17 (10.97%) HP
5 14 (9.03%) Cisco
6 8 (5.16%) Sophos
7 6 (3.87%) Juniper
7 6 (3.87%) Dell
8 5 (3.23%) McAfee
9 4 (2.58%) Symantec
9 4 (2.58%) Websense
9 4 (2.58%) NetApp
10 3 (1.94%) SAP
10 3 (1.94%) Oracle
10 3 (1.94%) Hitachi
11 2 (1.29%) Veeam
11 2 (1.29%) Fortinet
12 1 (0.65%) Facebook
12 1 (0.65%) Twitter
Northwich, Cheshire
TribePost.co.uk
Salary: £12k-£16k, DOE
Posted: 19 hours ago
Newton-Le-Willows, Merseyside
FT Select
Salary: From £15,000 to £16,200 per annum plus £3,000 shift allowance
Posted: Yesterday
Manchester, Lancashire
The Co-operative Group
Salary: From £28,633 to £35,792 per annum + benefits
Posted: 3 days ago
Rochdale, Lancashire
Agilisys Professional Services Ltd
Salary: £19,000 per annum
Posted: 7 days ago
Warrington
Hays IT - Uk Posting account
Salary: £14.00 - £15.00 per annum
Posted: 8 days ago
Manchester, Lancashire
Allegro Networks Ltd
Salary: From £18,000 to £23,000 per annum Plus Excellent Benefits
Posted: 21 days ago
Manchester
Adria Solutions Ltd
Salary: £16000 - £18000 per annum + Benefits
Posted: 21 days ago