The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Service Analyst
Rank 166 191 228
Rank change year-on-year
+25 +37
Permanent jobs requiring a Service Analyst 89 48 26
As % of all permanent IT jobs located in the North West 1.21% 0.70% 0.35%
As % of the Job Titles category 1.28% 0.74% 0.36%
Number of salaries quoted 85 43 26
Average salary £20,000 £21,000 £27,500
Average salary % change year-on-year
-4.76% -23.63%
90% offered a salary of more than £17,000 £17,100 £17,750
10% offered a salary of more than £27,500 £25,000 £35,000
UK excluding London average salary £22,000 £21,000 £22,500
% change year-on-year
+4.76% -6.66%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6959 6446 7140
As % of all permanent IT jobs located in the North West 94.69% 93.92% 96.56%
Number of salaries quoted 5706 5546 6124
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the North West region.

Service Analyst Salary Trend in the North West

Service Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Analyst across the North West region over the 3 months to 16 September 2014.

Service Analyst Salary Histogram in the North West

Service Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +10 48 £20,000 -10.50% 2
Cheshire +10 33 £20,000 -9.09% 2
Merseyside +6 4 £26,000 +40.54%
Lancashire -8 1 £18,500 -11.90% 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 16 September 2014, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 92 (60.93%) ITIL
2 64 (42.38%) Active Directory
3 53 (35.10%) Microsoft
3 53 (35.10%) Windows
4 48 (31.79%) SLA
5 34 (22.52%) MS Excel
6 29 (19.21%) MS Office
7 28 (18.54%) Incident Management
8 26 (17.22%) Service Delivery
9 25 (16.56%) Service Management
10 21 (13.91%) Windows Server 2008
11 20 (13.25%) Finance
11 20 (13.25%) Microsoft Certification
12 19 (12.58%) VMware
12 19 (12.58%) Windows 7
13 18 (11.92%) Problem Management
13 18 (11.92%) Citrix
13 18 (11.92%) MS Exchange
14 16 (10.60%) ITIL Certification
15 15 (9.93%) Windows Server 2003
15 15 (9.93%) MCSA
15 15 (9.93%) Analytical Skills
16 14 (9.27%) VMware Infrastructure
16 14 (9.27%) MCSE
16 14 (9.27%) MCP
16 14 (9.27%) MCITP
17 13 (8.61%) WAN
17 13 (8.61%) Windows XP
17 13 (8.61%) Cisco Certification
17 13 (8.61%) HP

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 16 September 2014, IT jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (11.92%) MS Exchange
2 5 (3.31%) SharePoint
3 3 (1.99%) IIS
3 3 (1.99%) TPMS
3 3 (1.99%) Exchange Server 2010
4 1 (0.66%) Exchange Server 2007
4 1 (0.66%) Lync
Applications
1 34 (22.52%) MS Excel
2 29 (19.21%) MS Office
Business Applications
1 4 (2.65%) Oracle Applications
Cloud Services
1 1 (0.66%) Office 365
Communications & Networking
1 13 (8.61%) WAN
2 11 (7.28%) LAN
3 8 (5.30%) TCP/IP
4 6 (3.97%) VLAN
5 5 (3.31%) VPN
5 5 (3.31%) DNS
5 5 (3.31%) DHCP
6 4 (2.65%) Junos
7 3 (1.99%) SAN
7 3 (1.99%) VoIP
7 3 (1.99%) Wi-Fi
8 2 (1.32%) Fibre Channel
8 2 (1.32%) Structured Cabling
8 2 (1.32%) Firewall
8 2 (1.32%) Network Security
8 2 (1.32%) iSCSI
8 2 (1.32%) Intranet
9 1 (0.66%) Broadband
9 1 (0.66%) Ethernet
Database & Business Intelligence
1 2 (1.32%) SQL Server
General
1 20 (13.25%) Finance
2 9 (5.96%) Retail
3 4 (2.65%) Banking
4 2 (1.32%) Back Office
4 2 (1.32%) Telecoms
5 1 (0.66%) Billing
5 1 (0.66%) Law
5 1 (0.66%) Legal
Miscellaneous
1 15 (9.93%) Analytical Skills
2 6 (3.97%) Fat Client
2 6 (3.97%) Thin Client
3 5 (3.31%) Mathematics
3 5 (3.31%) Management Information System
4 3 (1.99%) EPoS
5 2 (1.32%) iPhone
5 2 (1.32%) EqualLogic
5 2 (1.32%) Computer Science
5 2 (1.32%) Blackberry
Operating Systems
1 53 (35.10%) Windows
2 21 (13.91%) Windows Server 2008
3 19 (12.58%) Windows 7
4 15 (9.93%) Windows Server 2003
5 13 (8.61%) Windows XP
6 12 (7.95%) Linux
7 11 (7.28%) Windows Server 2012
8 3 (1.99%) Windows 8
9 1 (0.66%) UNIX
9 1 (0.66%) Windows 2000
9 1 (0.66%) Windows Vista
Processes & Methodologies
1 92 (60.93%) ITIL
2 28 (18.54%) Incident Management
3 26 (17.22%) Service Delivery
4 25 (16.56%) Service Management
5 18 (11.92%) Problem Management
6 12 (7.95%) Project Management
7 11 (7.28%) Root Cause Analysis
8 8 (5.30%) Time Management
8 8 (5.30%) Continuous Improvement
8 8 (5.30%) Service Desk Management
9 7 (4.64%) Benchmarking
10 5 (3.31%) E-Commerce
11 4 (2.65%) Network Management
11 4 (2.65%) Business Continuity Planning
11 4 (2.65%) Mentoring
11 4 (2.65%) Business Continuity
11 4 (2.65%) Business Intelligence
12 3 (1.99%) ITSM
12 3 (1.99%) Change Control
13 2 (1.32%) Change Management
Programming Languages
1 11 (7.28%) SQL
2 10 (6.62%) C
3 3 (1.99%) PowerShell
Qualifications
1 20 (13.25%) Microsoft Certification
2 16 (10.60%) ITIL Certification
3 15 (9.93%) MCSA
4 14 (9.27%) MCSE
4 14 (9.27%) MCP
4 14 (9.27%) MCITP
5 13 (8.61%) Cisco Certification
6 12 (7.95%) CCNA
6 12 (7.95%) ITIL Foundation Certificate
7 9 (5.96%) VMware Certified Professional (VCP)
8 8 (5.30%) Citrix Certification
9 5 (3.31%) CCA
10 4 (2.65%) MCTS
11 3 (1.99%) Degree
11 3 (1.99%) Security Cleared
12 2 (1.32%) SC Cleared
13 1 (0.66%) CCNP
Quality Assurance & Compliance
1 48 (31.79%) SLA
2 2 (1.32%) PCI DSS
3 1 (0.66%) ISO 9001
3 1 (0.66%) ISO/IEC 27001
System Software
1 64 (42.38%) Active Directory
2 14 (9.27%) VMware Infrastructure
3 12 (7.95%) Hyper-V
4 7 (4.64%) vSphere
5 4 (2.65%) XenApp
6 3 (1.99%) Xen
6 3 (1.99%) XenServer
7 2 (1.32%) VMware Server
7 2 (1.32%) NFS
8 1 (0.66%) XenDesktop
Systems Management
1 3 (1.99%) SCCM
1 3 (1.99%) SCOM
1 3 (1.99%) Backup Exec
2 2 (1.32%) ServiceCenter
2 2 (1.32%) OpenView
Vendors
1 53 (35.10%) Microsoft
2 19 (12.58%) VMware
3 18 (11.92%) Citrix
4 13 (8.61%) HP
5 11 (7.28%) Cisco
6 7 (4.64%) Dell
6 7 (4.64%) Sophos
7 6 (3.97%) McAfee
7 6 (3.97%) Juniper
8 4 (2.65%) Oracle
8 4 (2.65%) Hitachi
8 4 (2.65%) NetApp
8 4 (2.65%) Websense
9 3 (1.99%) Symantec
10 2 (1.32%) Fortinet
10 2 (1.32%) Veeam
11 1 (0.66%) SAP
Lancaster, Lancashire
University of Cumbria
Salary: From £24,774 to £30,433 per annum negotiable depending on experience
Posted: Yesterday
Manchester, Lancashire
360 Resourcing Solutions
Salary: £26k per year
Posted: 4 days ago