The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 67 96 95
Rank change year-on-year
+29 -1
Contract jobs requiring a Service Analyst 78 40 38
As % of all contract IT jobs located in the North West 2.41% 1.41% 1.26%
As % of the Job Titles category 2.62% 1.55% 1.39%
Number of daily rates quoted 36 14 8
Average daily rate
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£125 £123 £160
Average daily rate % change year-on-year
+1.83% -23.28%
90% offered a daily rate of more than £110 £110 £114
10% offered a daily rate of more than £263 £150 £180
UK excluding London average daily rate £130 £110 £115
% change year-on-year
+18.18% -4.34%
Number of hourly rates quoted 26 4 6
Average hourly rate £12.75 £63.00 £13.25
Average hourly rate % change year-on-year
-79.76% +375.47%
90% offered a hourly rate of more than £9.99 £16.00 £9.99
10% offered a hourly rate of more than £15.00 £122.25 £16.25
UK excluding London average hourly rate £12.40 £12.50 £12.50
% change year-on-year
-0.80% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2978 2575 2741
As % of all contract IT jobs located in the North West 92.17% 90.93% 90.91%
Number of daily rates quoted 1739 1290 1390
Average daily rate £350 £338 £331
Average daily rate % change year-on-year
+3.70% +2.11%
90% offered a daily rate of more than £220 £205 £200
10% offered a daily rate of more than £520 £500 £488
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 175 189 213
Average hourly rate £16.08 £20.00 £21.00
Average hourly rate % change year-on-year
-19.60% -4.76%
90% offered a hourly rate of more than £10.00 £11.00 £11.71
10% offered a hourly rate of more than £37.00 £41.00 £45.05
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the North West region.

Service Analyst Daily Rate Trend in the North West

Service Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the North West region over the 3 months to 19 December 2014.

Service Analyst Daily Rate Histogram in the North West

Service Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the North West region.

Service Analyst Hourly Rate Trend in the North West

Service Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +4 38 £140 +16.42% 4
Cheshire +23 24 £110 -58.09% 2
Merseyside +1 11 £295 - 2
Lancashire -19 4 £550 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 19 December 2014, IT contractor jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 68 (50.75%) ITIL
2 64 (47.76%) Windows
3 62 (46.27%) Microsoft
4 58 (43.28%) MS Office
5 42 (31.34%) Service Management
6 41 (30.60%) MS Excel
6 41 (30.60%) SLA
7 39 (29.10%) Active Directory
8 26 (19.40%) Windows 7
9 24 (17.91%) HP
10 22 (16.42%) IBM Notes
10 22 (16.42%) Lotus
11 21 (15.67%) MCP
11 21 (15.67%) Windows XP
12 20 (14.93%) OpenView
12 20 (14.93%) Systems Management Server (SMS)
12 20 (14.93%) Finance
13 19 (14.18%) Security Cleared
14 17 (12.69%) SC Cleared
15 16 (11.94%) Incident Management
16 11 (8.21%) ITSM
17 10 (7.46%) Telecoms
17 10 (7.46%) Citrix
17 10 (7.46%) Microsoft Certification
17 10 (7.46%) Migration
18 9 (6.72%) ServiceNow
18 9 (6.72%) Windows NT
18 9 (6.72%) CA
19 8 (5.97%) CICS
19 8 (5.97%) Service Delivery

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 19 December 2014, IT contractor jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (16.42%) IBM Notes
2 8 (5.97%) CICS
2 8 (5.97%) MS Exchange
3 1 (0.75%) SharePoint
3 1 (0.75%) Lync
3 1 (0.75%) WorkSite
Applications
1 58 (43.28%) MS Office
2 41 (30.60%) MS Excel
3 1 (0.75%) MS PowerPoint
Business Applications
1 1 (0.75%) assyst
Cloud Services
1 4 (2.99%) SaaS
Communications & Networking
1 6 (4.48%) TCP/IP
2 3 (2.24%) VPN
2 3 (2.24%) VoIP
3 2 (1.49%) Internet
3 2 (1.49%) Wireless
3 2 (1.49%) WAN
3 2 (1.49%) LAN
4 1 (0.75%) SAN
4 1 (0.75%) SMS
4 1 (0.75%) Broadband
4 1 (0.75%) Wi-Fi
4 1 (0.75%) 3G
4 1 (0.75%) Intranet
Database & Business Intelligence
1 1 (0.75%) Data Warehouse
1 1 (0.75%) QlikView
1 1 (0.75%) SQL Server Reporting Services
General
1 20 (14.93%) Finance
2 10 (7.46%) Telecoms
3 8 (5.97%) Legal
4 6 (4.48%) Banking
5 2 (1.49%) Retail
5 2 (1.49%) Retail Banking
5 2 (1.49%) Manufacturing
6 1 (0.75%) Advertising
6 1 (0.75%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (1.49%) Middleware
Miscellaneous
1 8 (5.97%) Analytical Skills
1 8 (5.97%) Performance Metrics
2 5 (3.73%) Blackberry
3 2 (1.49%) NHS
3 2 (1.49%) Management Information System
4 1 (0.75%) Thin Client
4 1 (0.75%) Fat Client
4 1 (0.75%) iPad
4 1 (0.75%) IVR
4 1 (0.75%) Replication
4 1 (0.75%) Mathematics
4 1 (0.75%) Life Science
Operating Systems
1 64 (47.76%) Windows
2 26 (19.40%) Windows 7
3 21 (15.67%) Windows XP
4 9 (6.72%) Windows NT
5 6 (4.48%) Windows Server 2008
6 3 (2.24%) Windows Server 2003
7 2 (1.49%) Windows Vista
7 2 (1.49%) UNIX
7 2 (1.49%) Windows 2000
8 1 (0.75%) Mac OS X
8 1 (0.75%) Apple iOS
8 1 (0.75%) Windows Server 2012
Processes & Methodologies
1 68 (50.75%) ITIL
2 42 (31.34%) Service Management
3 16 (11.94%) Incident Management
4 11 (8.21%) ITSM
5 10 (7.46%) Migration
6 8 (5.97%) Service Delivery
7 4 (2.99%) Procure-to-pay
7 4 (2.99%) CMMI
8 3 (2.24%) Continuous Improvement
8 3 (2.24%) Problem Management
8 3 (2.24%) Root Cause Analysis
9 2 (1.49%) Service Desk Management
9 2 (1.49%) Mentoring
9 2 (1.49%) Coaching
9 2 (1.49%) Time Management
9 2 (1.49%) Change Management
9 2 (1.49%) Disaster Recovery
10 1 (0.75%) Configuration Management
10 1 (0.75%) Benchmarking
10 1 (0.75%) Performance Improvement
Programming Languages
1 5 (3.73%) SQL
2 2 (1.49%) C
3 1 (0.75%) T-SQL
Qualifications
1 21 (15.67%) MCP
2 19 (14.18%) Security Cleared
3 17 (12.69%) SC Cleared
4 10 (7.46%) Microsoft Certification
5 8 (5.97%) ITIL Foundation Certificate
6 2 (1.49%) MCITP
6 2 (1.49%) ITIL Certification
7 1 (0.75%) MCSE
7 1 (0.75%) MCSA
7 1 (0.75%) Degree
Quality Assurance & Compliance
1 41 (30.60%) SLA
2 2 (1.49%) QA
System Software
1 39 (29.10%) Active Directory
2 1 (0.75%) Hyper-V
2 1 (0.75%) XenDesktop
2 1 (0.75%) VMware Infrastructure
Systems Management
1 20 (14.93%) OpenView
1 20 (14.93%) Systems Management Server (SMS)
Vendors
1 62 (46.27%) Microsoft
2 24 (17.91%) HP
3 22 (16.42%) Lotus
4 10 (7.46%) Citrix
5 9 (6.72%) ServiceNow
5 9 (6.72%) CA
6 4 (2.99%) SAP
7 3 (2.24%) LANDesk
8 2 (1.49%) VMware
8 2 (1.49%) Oracle
9 1 (0.75%) Sun
9 1 (0.75%) NetApp
9 1 (0.75%) McAfee
9 1 (0.75%) Meru Networks
9 1 (0.75%) SIMUL8
Warrington, Cheshire
Rullion IT Plus
Rate: £15.00 per hour
Posted: 3 days ago
Manchester, Lancashire
Clarity Resourcing Ltd
Rate: £175 - £201 per day
Posted: 5 days ago
Manchester
Hays IT - Uk Posting account
Rate: £12.00 per hour
Posted: 5 days ago
Liverpool
Hays IT - Uk Posting account
Rate: £15.00 - £16.00 per hour
Posted: 6 days ago