The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 105 87 100
Rank change year-on-year
-18 +13
Contract jobs requiring a Service Analyst 43 41 24
As % of all contract IT jobs located in the North West 1.17% 1.36% 1.02%
As % of the Job Titles category 1.26% 1.47% 1.09%
Number of daily rates quoted 11 21 6
Average daily rate
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of your Daily Rate
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£160 £110 £131
Average daily rate % change year-on-year
+45.45% -16.19%
90% offered a daily rate of more than £110 £100 £107
10% offered a daily rate of more than £270 £163 £150
UK excluding London average daily rate £133 £125 £120
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 23 13 7
Average hourly rate £14.50 £13.88 £12.00
Average hourly rate % change year-on-year
+4.46% +15.66%
90% offered a hourly rate of more than £11.20 £11.58 £11.30
10% offered a hourly rate of more than £15.30 £15.50 £14.70
UK excluding London average hourly rate £12.50 £13.94 £12.50
% change year-on-year
-10.32% +11.52%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3418 2788 2193
As % of all contract IT jobs located in the North West 93.13% 92.20% 93.12%
Number of daily rates quoted 1934 1515 1046
Average daily rate £388 £350 £336
Average daily rate % change year-on-year
+10.71% +4.08%
90% offered a daily rate of more than £238 £205 £210
10% offered a daily rate of more than £550 £513 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 198 176 174
Average hourly rate £16.16 £18.00 £17.50
Average hourly rate % change year-on-year
-10.22% +2.85%
90% offered a hourly rate of more than £12.00 £11.50 £11.50
10% offered a hourly rate of more than £48.61 £42.50 £45.00
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the North West region.

Service Analyst Daily Rate Trend in the North West

Service Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the North West region over the 3 months to 22 May 2015.

Service Analyst Daily Rate Histogram in the North West

Service Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the North West region.

Service Analyst Hourly Rate Trend in the North West

Service Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -10 20 £173 +50.00% 9
Cheshire -10 17 £193 +71.11% 4
Merseyside -11 5 £143 +90.00%
Lancashire +9 1 - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 22 May 2015, IT contractor jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 62 (62.63%) Windows
2 53 (53.54%) ITIL
3 51 (51.52%) MS Office
4 49 (49.49%) Microsoft
5 38 (38.38%) Active Directory
5 38 (38.38%) MS Excel
6 35 (35.35%) SLA
7 29 (29.29%) Windows 7
8 26 (26.26%) Incident Management
9 25 (25.25%) Service Management
10 24 (24.24%) Windows XP
11 16 (16.16%) HP
12 14 (14.14%) Security Cleared
13 13 (13.13%) OpenView
13 13 (13.13%) MCP
14 12 (12.12%) Microsoft Certification
15 11 (11.11%) Lotus
15 11 (11.11%) IBM Notes
15 11 (11.11%) SC Cleared
16 10 (10.10%) Windows Server 2003
16 10 (10.10%) Systems Management Server (SMS)
17 9 (9.09%) Citrix
17 9 (9.09%) TCP/IP
18 8 (8.08%) DHCP
18 8 (8.08%) DNS
18 8 (8.08%) Internet
18 8 (8.08%) Finance
19 7 (7.07%) Windows Server 2008
19 7 (7.07%) ITIL Foundation Certificate
20 6 (6.06%) Device Driver

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 22 May 2015, IT contractor jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (11.11%) IBM Notes
2 4 (4.04%) MS Exchange
3 3 (3.03%) CICS
4 2 (2.02%) SharePoint
5 1 (1.01%) Blackberry Enterprise Server
5 1 (1.01%) Lync
5 1 (1.01%) WorkSite
Applications
1 51 (51.52%) MS Office
2 38 (38.38%) MS Excel
3 1 (1.01%) MS PowerPoint
Business Applications
1 1 (1.01%) Oracle Financials
1 1 (1.01%) Oracle EBS
1 1 (1.01%) Remedy ITSM
Cloud Services
1 2 (2.02%) Google Apps
Communications & Networking
1 9 (9.09%) TCP/IP
2 8 (8.08%) DHCP
2 8 (8.08%) DNS
2 8 (8.08%) Internet
3 3 (3.03%) LAN
4 2 (2.02%) Intranet
4 2 (2.02%) Broadband
4 2 (2.02%) WAN
5 1 (1.01%) VPN
5 1 (1.01%) VoIP
5 1 (1.01%) Wi-Fi
5 1 (1.01%) Wireless
5 1 (1.01%) Cisco IOS
5 1 (1.01%) IP Telephony
Database & Business Intelligence
1 2 (2.02%) Oracle Database
2 1 (1.01%) Oracle Discoverer
2 1 (1.01%) Data Warehouse
2 1 (1.01%) Oracle Reports
2 1 (1.01%) QlikView
2 1 (1.01%) SQL Server Reporting Services
General
1 8 (8.08%) Finance
2 5 (5.05%) Legal
2 5 (5.05%) Dutch Language
2 5 (5.05%) German Language
3 3 (3.03%) French Language
3 3 (3.03%) Russian Language
4 1 (1.01%) Telecoms
4 1 (1.01%) Turkish Language
4 1 (1.01%) Italian Language
4 1 (1.01%) Portuguese Language
4 1 (1.01%) Banking
4 1 (1.01%) Billing
4 1 (1.01%) Investment Banking
Libraries, Frameworks & Software Standards
1 6 (6.06%) HTML
Miscellaneous
1 6 (6.06%) Device Driver
2 5 (5.05%) Blackberry
3 2 (2.02%) Mathematics
3 2 (2.02%) Smartphone
3 2 (2.02%) CMDB
3 2 (2.02%) iPhone
3 2 (2.02%) iPad
3 2 (2.02%) Management Information System
3 2 (2.02%) Analytical Skills
4 1 (1.01%) Mobile Computing
4 1 (1.01%) Performance Metrics
4 1 (1.01%) NHS
4 1 (1.01%) Thin Client
4 1 (1.01%) Mainframe
4 1 (1.01%) Fat Client
4 1 (1.01%) Video Conferencing
4 1 (1.01%) Handset
4 1 (1.01%) PDA
Operating Systems
1 62 (62.63%) Windows
2 29 (29.29%) Windows 7
3 24 (24.24%) Windows XP
4 10 (10.10%) Windows Server 2003
5 7 (7.07%) Windows Server 2008
6 5 (5.05%) Windows NT
7 4 (4.04%) Apple iOS
8 3 (3.03%) Android
9 1 (1.01%) Windows 8
9 1 (1.01%) Mac OS X
9 1 (1.01%) Mac OS
9 1 (1.01%) Windows 2000 Server
9 1 (1.01%) Windows Vista
9 1 (1.01%) Windows Mobile
Processes & Methodologies
1 53 (53.54%) ITIL
2 26 (26.26%) Incident Management
3 25 (25.25%) Service Management
4 4 (4.04%) Service Delivery
5 3 (3.03%) Problem Management
6 2 (2.02%) Configuration Management
6 2 (2.02%) Change Management
6 2 (2.02%) ITSM
6 2 (2.02%) Mentoring
6 2 (2.02%) Coaching
7 1 (1.01%) Server Monitoring
7 1 (1.01%) Software Deployment
7 1 (1.01%) Benchmarking
7 1 (1.01%) Practice Management
7 1 (1.01%) Continuous Improvement
7 1 (1.01%) Release Management
7 1 (1.01%) Performance Management
7 1 (1.01%) Information Management
Programming Languages
1 3 (3.03%) SQL
2 2 (2.02%) VBA
3 1 (1.01%) T-SQL
Qualifications
1 14 (14.14%) Security Cleared
2 13 (13.13%) MCP
3 12 (12.12%) Microsoft Certification
4 11 (11.11%) SC Cleared
5 7 (7.07%) ITIL Foundation Certificate
6 4 (4.04%) ITIL Certification
7 3 (3.03%) MCITP
8 1 (1.01%) Oracle Certification
8 1 (1.01%) A+ Certification
8 1 (1.01%) DV Cleared
8 1 (1.01%) Degree
8 1 (1.01%) MCDST
Quality Assurance & Compliance
1 35 (35.35%) SLA
2 1 (1.01%) ISO/IEC 27001
System Software
1 38 (38.38%) Active Directory
2 2 (2.02%) XenApp
2 2 (2.02%) XenDesktop
3 1 (1.01%) VMware Infrastructure
Systems Management
1 13 (13.13%) OpenView
2 10 (10.10%) Systems Management Server (SMS)
3 1 (1.01%) Norton AntiVirus
3 1 (1.01%) SCCM
3 1 (1.01%) HP Data Protector
3 1 (1.01%) OVSD
Vendors
1 49 (49.49%) Microsoft
2 16 (16.16%) HP
3 11 (11.11%) Lotus
4 9 (9.09%) Citrix
5 4 (4.04%) Oracle
6 2 (2.02%) Google
6 2 (2.02%) Symantec
6 2 (2.02%) Remedy
6 2 (2.02%) Apple
7 1 (1.01%) Cisco
7 1 (1.01%) Business Objects
7 1 (1.01%) BMC
7 1 (1.01%) Nokia
7 1 (1.01%) Interwoven
7 1 (1.01%) Avaya
7 1 (1.01%) Wyse
7 1 (1.01%) Polycom
7 1 (1.01%) Mitel
7 1 (1.01%) VMware
7 1 (1.01%) AppSense
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