The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 113 83 96
Rank change year-on-year
-30 +13
Contract jobs requiring a Service Analyst 42 51 27
As % of all contract IT jobs located in the North West 1.08% 1.63% 1.09%
As % of the Job Titles category 1.16% 1.78% 1.16%
Number of daily rates quoted 11 20 4
Average daily rate
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£135 £110 £145
Average daily rate % change year-on-year
+22.72% -24.13%
90% offered a daily rate of more than £110 £84 £124
10% offered a daily rate of more than £225 £189 £150
UK excluding London average daily rate £135 £120 £120
% change year-on-year
+12.50% -
Number of hourly rates quoted 25 18 9
Average hourly rate £14.50 £13.50 £12.50
Average hourly rate % change year-on-year
+7.40% +8.00%
90% offered a hourly rate of more than £10.30 £11.58 £10.70
10% offered a hourly rate of more than £15.50 £15.50 £17.60
UK excluding London average hourly rate £12.50 £13.67 £12.50
% change year-on-year
-8.52% +9.32%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3607 2861 2322
As % of all contract IT jobs located in the North West 92.42% 91.70% 93.48%
Number of daily rates quoted 1946 1532 1080
Average daily rate £388 £350 £325
Average daily rate % change year-on-year
+10.71% +7.69%
90% offered a daily rate of more than £250 £210 £210
10% offered a daily rate of more than £540 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 211 186 185
Average hourly rate £17.50 £18.00 £18.00
Average hourly rate % change year-on-year
-2.77% -
90% offered a hourly rate of more than £12.00 £11.91 £11.00
10% offered a hourly rate of more than £49.50 £40.00 £55.00
UK excluding London average hourly rate £16.83 £17.50 £17.50
% change year-on-year
-3.85% -

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the North West region.

Service Analyst Daily Rate Trend in the North West

Service Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the North West region over the 3 months to 1 May 2015.

Service Analyst Daily Rate Histogram in the North West

Service Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the North West region.

Service Analyst Hourly Rate Trend in the North West

Service Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -8 20 £120 +6.66% 5
Manchester -18 17 £153 +32.60% 5
Merseyside -13 3 - - 1
Lancashire +3 1 - - 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 1 May 2015, IT contractor jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 60 (63.83%) Windows
2 55 (58.51%) MS Office
3 53 (56.38%) ITIL
4 49 (52.13%) Microsoft
5 38 (40.43%) MS Excel
6 36 (38.30%) SLA
7 34 (36.17%) Active Directory
8 29 (30.85%) Service Management
9 26 (27.66%) Windows 7
10 25 (26.60%) Windows XP
11 24 (25.53%) Incident Management
12 17 (18.09%) HP
13 15 (15.96%) OpenView
13 15 (15.96%) MCP
14 14 (14.89%) Lotus
14 14 (14.89%) IBM Notes
14 14 (14.89%) Security Cleared
15 13 (13.83%) Systems Management Server (SMS)
16 12 (12.77%) SC Cleared
17 11 (11.70%) Windows Server 2003
18 9 (9.57%) Windows NT
18 9 (9.57%) Citrix
18 9 (9.57%) Microsoft Certification
18 9 (9.57%) TCP/IP
19 8 (8.51%) Finance
19 8 (8.51%) Windows Server 2008
20 7 (7.45%) DHCP
20 7 (7.45%) Internet
20 7 (7.45%) CICS
20 7 (7.45%) DNS

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 1 May 2015, IT contractor jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (14.89%) IBM Notes
2 7 (7.45%) CICS
3 5 (5.32%) MS Exchange
4 2 (2.13%) SharePoint
5 1 (1.06%) Blackberry Enterprise Server
Applications
1 55 (58.51%) MS Office
2 38 (40.43%) MS Excel
Business Applications
1 1 (1.06%) Oracle Financials
1 1 (1.06%) Oracle EBS
1 1 (1.06%) Remedy ITSM
Communications & Networking
1 9 (9.57%) TCP/IP
2 7 (7.45%) DHCP
2 7 (7.45%) Internet
2 7 (7.45%) DNS
3 3 (3.19%) LAN
4 2 (2.13%) WAN
5 1 (1.06%) Broadband
5 1 (1.06%) VoIP
5 1 (1.06%) VPN
5 1 (1.06%) Wireless
5 1 (1.06%) IP Telephony
5 1 (1.06%) Cisco IOS
Database & Business Intelligence
1 2 (2.13%) Oracle Database
2 1 (1.06%) Data Warehouse
2 1 (1.06%) Oracle Reports
2 1 (1.06%) Oracle Discoverer
2 1 (1.06%) SQL Server Reporting Services
2 1 (1.06%) QlikView
General
1 8 (8.51%) Finance
2 5 (5.32%) Dutch Language
2 5 (5.32%) German Language
2 5 (5.32%) Legal
3 3 (3.19%) French Language
4 2 (2.13%) Russian Language
5 1 (1.06%) Telecoms
5 1 (1.06%) Advertising
5 1 (1.06%) Investment Banking
5 1 (1.06%) Banking
5 1 (1.06%) Billing
Libraries, Frameworks & Software Standards
1 6 (6.38%) HTML
Miscellaneous
1 6 (6.38%) Device Driver
2 4 (4.26%) Blackberry
3 2 (2.13%) CMDB
3 2 (2.13%) Analytical Skills
3 2 (2.13%) Management Information System
4 1 (1.06%) Mainframe
4 1 (1.06%) NHS
4 1 (1.06%) Performance Metrics
4 1 (1.06%) iPad
4 1 (1.06%) iPhone
4 1 (1.06%) Mobile Computing
4 1 (1.06%) Smartphone
4 1 (1.06%) PDA
4 1 (1.06%) Handset
4 1 (1.06%) Mathematics
Operating Systems
1 60 (63.83%) Windows
2 26 (27.66%) Windows 7
3 25 (26.60%) Windows XP
4 11 (11.70%) Windows Server 2003
5 9 (9.57%) Windows NT
6 8 (8.51%) Windows Server 2008
7 2 (2.13%) Apple iOS
8 1 (1.06%) Windows 2000 Server
8 1 (1.06%) Android
Processes & Methodologies
1 53 (56.38%) ITIL
2 29 (30.85%) Service Management
3 24 (25.53%) Incident Management
4 2 (2.13%) Problem Management
4 2 (2.13%) Service Delivery
4 2 (2.13%) Change Management
4 2 (2.13%) ITSM
4 2 (2.13%) Configuration Management
5 1 (1.06%) Benchmarking
5 1 (1.06%) Migration
5 1 (1.06%) Continuous Improvement
5 1 (1.06%) Software Deployment
5 1 (1.06%) Mentoring
5 1 (1.06%) Coaching
5 1 (1.06%) Information Management
5 1 (1.06%) Release Management
5 1 (1.06%) Performance Management
Programming Languages
1 3 (3.19%) SQL
2 2 (2.13%) VBA
3 1 (1.06%) T-SQL
Qualifications
1 15 (15.96%) MCP
2 14 (14.89%) Security Cleared
3 12 (12.77%) SC Cleared
4 9 (9.57%) Microsoft Certification
5 6 (6.38%) ITIL Foundation Certificate
6 3 (3.19%) ITIL Certification
7 2 (2.13%) MCITP
8 1 (1.06%) Oracle Certification
8 1 (1.06%) A+ Certification
8 1 (1.06%) MCDST
8 1 (1.06%) DV Cleared
8 1 (1.06%) Degree
Quality Assurance & Compliance
1 36 (38.30%) SLA
2 1 (1.06%) ISO/IEC 27001
System Software
1 34 (36.17%) Active Directory
2 1 (1.06%) XenApp
2 1 (1.06%) XenDesktop
Systems Management
1 15 (15.96%) OpenView
2 13 (13.83%) Systems Management Server (SMS)
3 1 (1.06%) Norton AntiVirus
3 1 (1.06%) OVSD
3 1 (1.06%) SCCM
3 1 (1.06%) HP Data Protector
Vendors
1 49 (52.13%) Microsoft
2 17 (18.09%) HP
3 14 (14.89%) Lotus
4 9 (9.57%) Citrix
5 4 (4.26%) Oracle
6 2 (2.13%) Apple
6 2 (2.13%) Symantec
6 2 (2.13%) Remedy
7 1 (1.06%) Business Objects
7 1 (1.06%) Cisco
7 1 (1.06%) Avaya
7 1 (1.06%) BMC
7 1 (1.06%) AppSense
Liverpool, Merseyside
E-synergy Solutions
Rate: £100 - £200 per day
Posted: 4 days ago
Chester
Hays IT - Uk Posting account
Rate: £14.00 per hour
Posted: 4 days ago
Warrington, Cheshire
Harvey Nash plc
Posted: 5 days ago
Crewe, Cheshire
Global Technology Solutions Ltd
Rate: £16.00 - £18.00 per hour
Posted: 6 days ago