The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Service Analyst
Rank 78 99 110
Rank change year-on-year
+21 +11
Contract jobs requiring a Service Analyst 75 32 20
As % of all contract IT jobs located in the North West 1.94% 1.05% 0.75%
As % of the Job Titles category 2.08% 1.12% 0.81%
Number of daily rates quoted 31 14 4
Average daily rate
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of your Daily Rate
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£165 £123 £99
Average daily rate % change year-on-year
+34.69% +23.73%
90% offered a daily rate of more than £110 £100 £78
10% offered a daily rate of more than £325 £175 £120
UK excluding London average daily rate £135 £160 £118
% change year-on-year
-15.62% +36.17%
Number of hourly rates quoted 18 8 11
Average hourly rate £14.25 £15.00 £12.00
Average hourly rate % change year-on-year
-5.00% +25.00%
90% offered a hourly rate of more than £10.85 £12.00 £8.50
10% offered a hourly rate of more than £17.15 £15.30 £13.50
UK excluding London average hourly rate £13.25 £14.00 £13.00
% change year-on-year
-5.35% +7.69%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3601 2847 2469
As % of all contract IT jobs located in the North West 93.15% 93.74% 92.47%
Number of daily rates quoted 2122 1545 1178
Average daily rate £375 £350 £330
Average daily rate % change year-on-year
+7.14% +6.06%
90% offered a daily rate of more than £230 £220 £213
10% offered a daily rate of more than £537 £513 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 187 189 189
Average hourly rate £19.00 £16.12 £17.50
Average hourly rate % change year-on-year
+17.86% -7.88%
90% offered a hourly rate of more than £11.78 £10.00 £10.50
10% offered a hourly rate of more than £50.08 £42.50 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the North West region.

Service Analyst Daily Rate Trend in the North West

Service Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the North West region over the 3 months to 29 July 2015.

Service Analyst Daily Rate Histogram in the North West

Service Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the North West region.

Service Analyst Hourly Rate Trend in the North West

Service Analyst
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the North West region over the 3 months to 29 July 2015.

Service Analyst Hourly Rate Histogram in the North West

Service Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +14 48 £173 +35.29% 3
Cheshire +1 19 £110 +10.00% 3
Merseyside - 5 £135 -
Lancashire - 2 £160 - 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 29 July 2015, IT contractor jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 68 (59.13%) Windows
2 62 (53.91%) ITIL
3 48 (41.74%) MS Office
3 48 (41.74%) Microsoft
4 41 (35.65%) Active Directory
5 34 (29.57%) SLA
6 33 (28.70%) Windows 7
7 32 (27.83%) Incident Management
7 32 (27.83%) MS Excel
8 23 (20.00%) Windows XP
9 22 (19.13%) Service Management
10 12 (10.43%) Finance
10 12 (10.43%) Citrix
10 12 (10.43%) Microsoft Certification
11 10 (8.70%) HP
12 9 (7.83%) TCP/IP
13 8 (6.96%) Security Cleared
13 8 (6.96%) DHCP
13 8 (6.96%) DNS
13 8 (6.96%) Windows Server 2003
14 7 (6.09%) Internet
14 7 (6.09%) OpenView
14 7 (6.09%) MCP
14 7 (6.09%) Blackberry
14 7 (6.09%) Service Delivery
14 7 (6.09%) SCCM
15 6 (5.22%) SC Cleared
15 6 (5.22%) Legal
15 6 (5.22%) VMware
15 6 (5.22%) PRINCE2

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 29 July 2015, IT contractor jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (3.48%) MS Exchange
1 4 (3.48%) IBM Notes
2 3 (2.61%) CICS
3 2 (1.74%) SharePoint
3 2 (1.74%) Lync
4 1 (0.87%) Blackberry Enterprise Server
4 1 (0.87%) WorkSite
Applications
1 48 (41.74%) MS Office
2 32 (27.83%) MS Excel
3 2 (1.74%) MS Visio
4 1 (0.87%) MS PowerPoint
4 1 (0.87%) MS Project
Business Applications
1 1 (0.87%) Oracle Financials
1 1 (0.87%) Oracle EBS
1 1 (0.87%) SAP Oil and Gas
1 1 (0.87%) Remedy ITSM
Cloud Services
1 3 (2.61%) Google Apps
1 3 (2.61%) Office 365
Communications & Networking
1 9 (7.83%) TCP/IP
2 8 (6.96%) DNS
2 8 (6.96%) DHCP
3 7 (6.09%) Internet
4 4 (3.48%) SAN
4 4 (3.48%) Intranet
5 3 (2.61%) Broadband
6 2 (1.74%) LAN
7 1 (0.87%) VoIP
7 1 (0.87%) WAN
7 1 (0.87%) VPN
7 1 (0.87%) Wi-Fi
7 1 (0.87%) Wireless
7 1 (0.87%) IP Telephony
7 1 (0.87%) Cisco IOS
Database & Business Intelligence
1 2 (1.74%) Oracle Database
2 1 (0.87%) SQL Server
2 1 (0.87%) Oracle Reports
2 1 (0.87%) Oracle Discoverer
2 1 (0.87%) BusinessObjects
General
1 12 (10.43%) Finance
2 6 (5.22%) Legal
3 5 (4.35%) German Language
3 5 (4.35%) Russian Language
4 3 (2.61%) Italian Language
4 3 (2.61%) Portuguese Language
4 3 (2.61%) Manufacturing
4 3 (2.61%) French Language
5 2 (1.74%) Dutch Language
5 2 (1.74%) Banking
5 2 (1.74%) Turkish Language
6 1 (0.87%) Spanish Language
6 1 (0.87%) Retail
6 1 (0.87%) Billing
6 1 (0.87%) Marketing
6 1 (0.87%) Electronics
6 1 (0.87%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (4.35%) HTML
2 1 (0.87%) Natural Language Processing
Miscellaneous
1 7 (6.09%) Blackberry
2 5 (4.35%) Device Driver
3 4 (3.48%) iPhone
3 4 (3.48%) iPad
3 4 (3.48%) Analytical Skills
3 4 (3.48%) Management Information System
4 3 (2.61%) Smartphone
5 2 (1.74%) Mathematics
5 2 (1.74%) Life Science
5 2 (1.74%) CMDB
6 1 (0.87%) Fat Client
6 1 (0.87%) Video Conferencing
6 1 (0.87%) Computer Science
6 1 (0.87%) Mobile Computing
6 1 (0.87%) PDA
6 1 (0.87%) Handset
6 1 (0.87%) DTV
6 1 (0.87%) Mainframe
6 1 (0.87%) EPoS
6 1 (0.87%) Thin Client
Operating Systems
1 68 (59.13%) Windows
2 33 (28.70%) Windows 7
3 23 (20.00%) Windows XP
4 8 (6.96%) Windows Server 2003
5 5 (4.35%) Windows Server 2008
6 4 (3.48%) Apple iOS
7 3 (2.61%) Windows 8
7 3 (2.61%) Android
7 3 (2.61%) Windows NT
8 2 (1.74%) UNIX
8 2 (1.74%) Mac OS
9 1 (0.87%) Windows 2000 Server
9 1 (0.87%) Windows Mobile
9 1 (0.87%) Windows Vista
9 1 (0.87%) Mac OS X
Processes & Methodologies
1 62 (53.91%) ITIL
2 32 (27.83%) Incident Management
3 22 (19.13%) Service Management
4 7 (6.09%) Service Delivery
5 6 (5.22%) PRINCE2
6 5 (4.35%) Change Management
6 5 (4.35%) Project Management
7 4 (3.48%) Configuration Management
7 4 (3.48%) Continuous Improvement
8 3 (2.61%) Problem Management
8 3 (2.61%) Transition Management
8 3 (2.61%) ITSM
8 3 (2.61%) Risk Management
8 3 (2.61%) Validation
9 2 (1.74%) Migration
9 2 (1.74%) Disaster Recovery
9 2 (1.74%) Server Monitoring
9 2 (1.74%) Mentoring
9 2 (1.74%) Coaching
9 2 (1.74%) Knowledge Management
Programming Languages
1 6 (5.22%) SQL
2 2 (1.74%) VBA
Qualifications
1 12 (10.43%) Microsoft Certification
2 8 (6.96%) Security Cleared
3 7 (6.09%) MCP
4 6 (5.22%) SC Cleared
4 6 (5.22%) ITIL Certification
5 5 (4.35%) ITIL Foundation Certificate
6 4 (3.48%) VMware Certified Professional (VCP)
6 4 (3.48%) CCNA
6 4 (3.48%) CCA
6 4 (3.48%) Citrix Certification
6 4 (3.48%) Cisco Certification
7 3 (2.61%) MCITP
8 2 (1.74%) PRINCE2 Certification
9 1 (0.87%) A+ Certification
9 1 (0.87%) Oracle Certification
9 1 (0.87%) Degree
9 1 (0.87%) MCDST
Quality Assurance & Compliance
1 34 (29.57%) SLA
2 1 (0.87%) ISO/IEC 27001
2 1 (0.87%) QA
System Software
1 41 (35.65%) Active Directory
2 5 (4.35%) VMware Infrastructure
3 4 (3.48%) Hyper-V
4 3 (2.61%) XenApp
4 3 (2.61%) XenDesktop
5 1 (0.87%) BitLocker
Systems Management
1 7 (6.09%) OpenView
1 7 (6.09%) SCCM
2 4 (3.48%) SCOM
2 4 (3.48%) Systems Management Server (SMS)
2 4 (3.48%) Backup Exec
3 1 (0.87%) OVSD
3 1 (0.87%) Norton AntiVirus
3 1 (0.87%) HP Data Protector
Vendors
1 48 (41.74%) Microsoft
2 12 (10.43%) Citrix
3 10 (8.70%) HP
4 6 (5.22%) Symantec
4 6 (5.22%) VMware
5 5 (4.35%) McAfee
6 4 (3.48%) Sophos
6 4 (3.48%) Lotus
6 4 (3.48%) Oracle
7 3 (2.61%) Remedy
7 3 (2.61%) Google
8 2 (1.74%) LANDesk
8 2 (1.74%) Apple
9 1 (0.87%) Wyse
9 1 (0.87%) AppSense
9 1 (0.87%) Mitel
9 1 (0.87%) SAP
9 1 (0.87%) Cisco
9 1 (0.87%) Interwoven
9 1 (0.87%) Avaya