The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Analyst
Rank 111 93 80
Rank change year-on-year
-18 -13
Contract jobs requiring a Service Analyst 57 65 65
As % of all contract IT jobs located in the North West 1.42% 1.67% 2.10%
As % of the Job Titles category 1.50% 1.78% 2.24%
Number of daily rates quoted 29 27 26
Average daily rate £250 £290 £120
Average daily rate % change year-on-year
-13.79% +141.66%
90% offered a daily rate of more than £104 £118 £93
10% offered a daily rate of more than £425 £450 £380
UK excluding London average daily rate £230 £284 £170
% change year-on-year
-18.87% +66.76%
Number of hourly rates quoted 10 22 19
Average hourly rate £13.00 £14.00 £13.50
Average hourly rate % change year-on-year
-7.17% +3.70%
90% offered a hourly rate of more than £9.18 £10.15 £11.59
10% offered a hourly rate of more than £14.00 £15.35 £15.50
UK excluding London average hourly rate £13.25 £12.50 £13.88
% change year-on-year
+6.00% -9.94%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3792 3653 2908
As % of all contract IT jobs located in the North West 94.30% 94.10% 94.11%
Number of daily rates quoted 2284 1933 1536
Average daily rate £400 £380 £350
Average daily rate % change year-on-year
+5.26% +8.57%
90% offered a daily rate of more than £265 £250 £207
10% offered a daily rate of more than £543 £525 £500
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 151 223 208
Average hourly rate £18.80 £17.50 £17.50
Average hourly rate % change year-on-year
+7.42% -
90% offered a hourly rate of more than £12.00 £11.00 £11.50
10% offered a hourly rate of more than £47.33 £49.50 £40.57
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Service Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the North West region.

Service Analyst Daily Rate Trend in the North West

Service Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the North West region over the 3 months to 29 April 2016.

Service Analyst Daily Rate Histogram in the North West

Service Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the North West region.

Service Analyst Hourly Rate Trend in the North West

Service Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -6 29 £145 -35.55% 5
Cheshire -20 14 £269 -40.22% 6
Merseyside +3 6 £363 - 2
Lancashire +3 5 £313 - 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 29 April 2016, IT contractor jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 49 (47.12%) Windows
2 37 (35.58%) Microsoft
3 33 (31.73%) MS Office
3 33 (31.73%) ITIL
4 30 (28.85%) Active Directory
5 27 (25.96%) Finance
6 23 (22.12%) Windows 7
7 19 (18.27%) Service Management
8 17 (16.35%) Banking
9 15 (14.42%) Windows XP
10 14 (13.46%) MS Excel
11 13 (12.50%) Citrix
12 11 (10.58%) SLA
12 11 (10.58%) Windows 8
13 10 (9.62%) German Language
13 10 (9.62%) Blackberry
14 9 (8.65%) Service Delivery
14 9 (8.65%) ITSM
14 9 (8.65%) Legal
15 8 (7.69%) Security Cleared
15 8 (7.69%) Change Management
15 8 (7.69%) Microsoft Certification
16 7 (6.73%) VPN
16 7 (6.73%) Blackberry Enterprise Server
16 7 (6.73%) Law
16 7 (6.73%) LANDesk
16 7 (6.73%) Dutch Language
16 7 (6.73%) Problem Management
16 7 (6.73%) Incident Management
16 7 (6.73%) MOS

Service Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 29 April 2016, IT contractor jobs across the North West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (6.73%) Blackberry Enterprise Server
2 5 (4.81%) MS Exchange
3 4 (3.85%) IBM Notes
3 4 (3.85%) SharePoint
4 2 (1.92%) Exchange Server 2010
5 1 (0.96%) CMS
5 1 (0.96%) Exchange Server 2003
5 1 (0.96%) IIS
5 1 (0.96%) SharePoint 2013
5 1 (0.96%) Tomcat
5 1 (0.96%) WebSphere
5 1 (0.96%) WebSphere Application Server
Applications
1 33 (31.73%) MS Office
2 14 (13.46%) MS Excel
3 6 (5.77%) MS Visio
4 3 (2.88%) MS PowerPoint
4 3 (2.88%) Spreadsheet
5 1 (0.96%) MS Project
Business Applications
1 1 (0.96%) Dynamics NAV
Cloud Services
1 4 (3.85%) Office 365
Communications & Networking
1 7 (6.73%) VPN
2 6 (5.77%) TCP/IP
3 4 (3.85%) DHCP
3 4 (3.85%) DNS
4 3 (2.88%) LAN
4 3 (2.88%) WAN
5 2 (1.92%) Remote Desktop
5 2 (1.92%) Telnet
6 1 (0.96%) 4G
6 1 (0.96%) Firewall
6 1 (0.96%) FTP
6 1 (0.96%) HTTP
6 1 (0.96%) VoIP
6 1 (0.96%) WinSCP
Database & Business Intelligence
1 4 (3.85%) SQL Server
2 1 (0.96%) Data Mining
2 1 (0.96%) DB2
2 1 (0.96%) MS Access
Development Applications
1 3 (2.88%) HP UFT
2 1 (0.96%) LoadRunner
2 1 (0.96%) Toad
General
1 27 (25.96%) Finance
2 17 (16.35%) Banking
3 10 (9.62%) German Language
4 9 (8.65%) Legal
5 7 (6.73%) Dutch Language
5 7 (6.73%) Law
6 6 (5.77%) French Language
7 5 (4.81%) Italian Language
8 4 (3.85%) Russian Language
9 3 (2.88%) Portuguese Language
9 3 (2.88%) Retail
9 3 (2.88%) Retail Banking
10 2 (1.92%) Manufacturing
10 2 (1.92%) Telecoms
10 2 (1.92%) Turkish Language
11 1 (0.96%) Back Office
11 1 (0.96%) Corporate Banking
11 1 (0.96%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.96%) IBM Integration Bus
1 1 (0.96%) Middleware
1 1 (0.96%) SOAP
1 1 (0.96%) Web Services
1 1 (0.96%) WebSphere MQ
1 1 (0.96%) XML
Miscellaneous
1 10 (9.62%) Blackberry
2 6 (5.77%) Analytical Skills
3 4 (3.85%) NHS
4 3 (2.88%) Mainframe
4 3 (2.88%) PMI
5 2 (1.92%) Computer Science
5 2 (1.92%) Management Information System
6 1 (0.96%) Client/Server
6 1 (0.96%) Contactless
6 1 (0.96%) Driving Licence
6 1 (0.96%) iPad
6 1 (0.96%) iPhone
6 1 (0.96%) Mobile App
6 1 (0.96%) Smartphone
Operating Systems
1 49 (47.12%) Windows
2 23 (22.12%) Windows 7
3 15 (14.42%) Windows XP
4 11 (10.58%) Windows 8
5 5 (4.81%) Unix
5 5 (4.81%) Windows Server
5 5 (4.81%) Windows Server 2003
5 5 (4.81%) Windows Server 2008
6 3 (2.88%) Android
7 2 (1.92%) NetWare
7 2 (1.92%) Windows Server 2012
8 1 (0.96%) Apple iOS
8 1 (0.96%) Windows 10
Processes & Methodologies
1 33 (31.73%) ITIL
2 19 (18.27%) Service Management
3 9 (8.65%) ITSM
3 9 (8.65%) Service Delivery
4 8 (7.69%) Change Management
5 7 (6.73%) Incident Management
5 7 (6.73%) Problem Management
6 6 (5.77%) Document Management
6 6 (5.77%) Risk Management
7 4 (3.85%) Asset Management
7 4 (3.85%) Project Management
7 4 (3.85%) Stakeholder Management
8 3 (2.88%) Agile Software Development
8 3 (2.88%) Change Control
8 3 (2.88%) Coaching
8 3 (2.88%) Configuration Management
8 3 (2.88%) Continuous Improvement
8 3 (2.88%) Disaster Recovery
8 3 (2.88%) Investment Management
8 3 (2.88%) Mentoring
Programming Languages
1 6 (5.77%) SQL
2 2 (1.92%) Java
2 2 (1.92%) JavaScript
2 2 (1.92%) JCL
2 2 (1.92%) PowerShell
2 2 (1.92%) REXX
2 2 (1.92%) VBScript
3 1 (0.96%) C++
3 1 (0.96%) Python
3 1 (0.96%) Shell Script
3 1 (0.96%) VB
Qualifications
1 8 (7.69%) Microsoft Certification
1 8 (7.69%) Security Cleared
2 7 (6.73%) MOS
3 6 (5.77%) ITIL Foundation Certificate
3 6 (5.77%) MCDST
3 6 (5.77%) MCP
4 5 (4.81%) ITIL Certification
5 4 (3.85%) SC Cleared
6 3 (2.88%) PMI Certification
7 2 (1.92%) BPSS Clearance
8 1 (0.96%) CCA
8 1 (0.96%) Degree
8 1 (0.96%) HND
8 1 (0.96%) MCSE
Quality Assurance & Compliance
1 11 (10.58%) SLA
2 2 (1.92%) QA
3 1 (0.96%) Disclosure Scotland
3 1 (0.96%) FATCA
3 1 (0.96%) Solvency II
System Software
1 30 (28.85%) Active Directory
2 3 (2.88%) XenApp
3 2 (1.92%) BitLocker
4 1 (0.96%) Citrix Presentation Server
4 1 (0.96%) VMware Infrastructure
4 1 (0.96%) XenDesktop
Systems Management
1 3 (2.88%) HP Quality Center
1 3 (2.88%) OpenView
1 3 (2.88%) SCCM
2 2 (1.92%) CA Endevor
2 2 (1.92%) Systems Management Server (SMS)
3 1 (0.96%) DameWare
3 1 (0.96%) ServiceCenter
3 1 (0.96%) Tivoli
Vendors
1 37 (35.58%) Microsoft
2 13 (12.50%) Citrix
3 7 (6.73%) LANDesk
4 6 (5.77%) Apple
5 5 (4.81%) HP
5 5 (4.81%) ServiceNow
6 4 (3.85%) Lotus
7 3 (2.88%) Remedy
8 2 (1.92%) Ariba
8 2 (1.92%) Novell
8 2 (1.92%) Oracle
8 2 (1.92%) SAP
8 2 (1.92%) VMware
9 1 (0.96%) BT
9 1 (0.96%) Cisco
9 1 (0.96%) IBM
9 1 (0.96%) LexisNexis
Manchester, Lancashire
Harvey Nash plc
Posted: 3 days ago
Liverpool, Merseyside
HAYS INFORMATION TECHNOLOGY
Rate: £11.30 - £13.68 per hour
Posted: 4 days ago
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Rate: £13.00 - £14.00 per hour
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Rate: £300.00 - £364.50 per day + negotiable
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