The statistics below represent IT contracts advertised across the North West region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Service Analyst
England / North West
Rank 101 99 77
Rank change year-on-year
-2 -22
Contract jobs requiring a Service Analyst 36 54 78
As % of all contract IT jobs located in the North West 1.39% 1.41% 2.28%
As % of the Job Titles category 1.46% 1.49% 2.42%
Number of daily rates quoted 23 24 33
Median daily rate £130 £188 £238
Median daily rate % change year-on-year
-30.66% -21.05%
90% offered a daily rate of more than £102 £107 £110
10% offered a daily rate of more than £282 £555 £450
UK excluding London median daily rate £173 £260 £250
% change year-on-year
-33.65% +4.00%
Number of hourly rates quoted 8 13 24
Median hourly rate £13.00 £14.00 £13.00
Median hourly rate % change year-on-year
-7.14% +7.69%
90% offered a hourly rate of more than £11.00 £10.36 £10.00
10% offered a hourly rate of more than £14.25 £14.00 £15.35
UK excluding London median hourly rate £12.00 £13.00 £12.40
% change year-on-year
-7.69% +4.83%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2459 3632 3220
As % of all contract IT jobs located in the North West 94.80% 94.95% 94.26%
Number of daily rates quoted 1545 2157 1741
Median daily rate £375 £381 £375
Median daily rate % change year-on-year
-1.44% +1.46%
90% offered a daily rate of more than £220 £250 £250
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 141 195 203
Median hourly rate £17.50 £29.00 £19.00
Median hourly rate % change year-on-year
-39.65% +52.63%
90% offered a hourly rate of more than £11.00 £13.00 £11.00
10% offered a hourly rate of more than £50.00 £48.00 £49.50
UK excluding London median hourly rate £17.50 £18.00 £17.22
% change year-on-year
-2.77% +4.52%

Service Analyst
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the North West region.

Service Analyst Daily Rate Trend in the North West

Service Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the North West region over the 3 months to 26 February 2017.

Service Analyst Daily Rate Histogram in the North West

Service Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the North West region.

Service Analyst Hourly Rate Trend in the North West

Service Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -3 16 £145 -27.50% 5
Cheshire +26 9 £130 -51.21% 2
Merseyside +1 6 £95 -78.88% 1
Lancashire +12 2 £150 +30.43% 1
Cumbria - 1 - -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 26 February 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Service Analyst in the job title.

1 31 (38.27%) Windows
2 29 (35.80%) ITIL
3 24 (29.63%) Active Directory
4 23 (28.40%) Microsoft
5 21 (25.93%) Service Management
5 21 (25.93%) Incident Management
6 20 (24.69%) MS Office
7 17 (20.99%) Problem Management
8 16 (19.75%) Change Management
9 14 (17.28%) Citrix
9 14 (17.28%) Analytical Skills
10 12 (14.81%) Lotus
10 12 (14.81%) IBM Notes
10 12 (14.81%) Security Cleared
11 11 (13.58%) Finance
12 10 (12.35%) Windows XP
12 10 (12.35%) Windows 7
13 9 (11.11%) Trend Analysis
13 9 (11.11%) Systems Management Server (SMS)
13 9 (11.11%) French Language
13 9 (11.11%) German Language
14 8 (9.88%) MS Excel
14 8 (9.88%) MCP
14 8 (9.88%) Windows 8
15 7 (8.64%) iPhone
15 7 (8.64%) MS Exchange
15 7 (8.64%) SLA
15 7 (8.64%) Blackberry
15 7 (8.64%) Portuguese Language
15 7 (8.64%) Russian Language

Service Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (14.81%) IBM Notes
2 7 (8.64%) MS Exchange
3 6 (7.41%) Exchange Server 2010
4 2 (2.47%) Blackberry Enterprise Server
4 2 (2.47%) Exchange Server 2003
4 2 (2.47%) SharePoint
4 2 (2.47%) SharePoint 2013
5 1 (1.23%) SAS
Applications
1 20 (24.69%) MS Office
2 8 (9.88%) MS Excel
3 1 (1.23%) MS Project
3 1 (1.23%) MS Visio
Business Applications
1 1 (1.23%) Remedy ITSM
1 1 (1.23%) Visualfiles
Cloud Services
1 2 (2.47%) Office 365
2 1 (1.23%) Amazon AWS
2 1 (1.23%) Microsoft Azure
Communications & Networking
1 4 (4.94%) VPN
2 3 (3.70%) Firewall
3 1 (1.23%) DHCP
3 1 (1.23%) DNS
3 1 (1.23%) LAN
3 1 (1.23%) WAN
Database & Business Intelligence
1 1 (1.23%) BusinessObjects
1 1 (1.23%) MS Access
General
1 11 (13.58%) Finance
2 9 (11.11%) French Language
2 9 (11.11%) German Language
3 7 (8.64%) Portuguese Language
3 7 (8.64%) Russian Language
3 7 (8.64%) Spanish Language
4 6 (7.41%) Dutch Language
4 6 (7.41%) Italian Language
5 5 (6.17%) Legal
6 4 (4.94%) Banking
7 3 (3.70%) Manufacturing
7 3 (3.70%) Pharmaceutical
8 2 (2.47%) Law
9 1 (1.23%) General Ledger
9 1 (1.23%) Retail
Miscellaneous
1 14 (17.28%) Analytical Skills
2 7 (8.64%) Blackberry
2 7 (8.64%) iPhone
3 5 (6.17%) Computer Science
4 3 (3.70%) Enterprise Software
4 3 (3.70%) Life Science
4 3 (3.70%) Management Information System
4 3 (3.70%) NHS
4 3 (3.70%) Video Conferencing
5 2 (2.47%) Data Centre
6 1 (1.23%) Credit Risk
6 1 (1.23%) PMI
6 1 (1.23%) Security Operations Centre
Operating Systems
1 31 (38.27%) Windows
2 10 (12.35%) Windows 7
2 10 (12.35%) Windows XP
3 8 (9.88%) Windows 8
4 6 (7.41%) Windows 10
5 4 (4.94%) Windows Server
5 4 (4.94%) Windows Server 2008
5 4 (4.94%) Windows Server 2012
6 2 (2.47%) Apple iOS
7 1 (1.23%) Unix
Processes & Methodologies
1 29 (35.80%) ITIL
2 21 (25.93%) Incident Management
2 21 (25.93%) Service Management
3 17 (20.99%) Problem Management
4 16 (19.75%) Change Management
5 9 (11.11%) Trend Analysis
6 5 (6.17%) Agile Software Development
6 5 (6.17%) Email Management
6 5 (6.17%) Migration
7 4 (4.94%) CRM
7 4 (4.94%) Infrastructure Management
7 4 (4.94%) Service Delivery
7 4 (4.94%) Test Scripting
7 4 (4.94%) User Stories
8 3 (3.70%) ITSM
8 3 (3.70%) Mathematics
8 3 (3.70%) Software Testing
8 3 (3.70%) Time Management
9 2 (2.47%) Manual Testing
9 2 (2.47%) Resource Management
Programming Languages
1 2 (2.47%) PowerShell
1 2 (2.47%) SQL
1 2 (2.47%) VBScript
Qualifications
1 12 (14.81%) Security Cleared
2 8 (9.88%) MCP
3 6 (7.41%) SC Cleared
4 5 (6.17%) Microsoft Certification
5 3 (3.70%) BPSS Clearance
5 3 (3.70%) ISEB
5 3 (3.70%) ITIL Certification
5 3 (3.70%) MCSA
5 3 (3.70%) MCSE
6 2 (2.47%) DBS Check
7 1 (1.23%) Degree
7 1 (1.23%) ISTQB
7 1 (1.23%) ISTQB Foundation Certification
7 1 (1.23%) PMI Certification
Quality Assurance & Compliance
1 7 (8.64%) SLA
2 1 (1.23%) ISO/IEC 27001
2 1 (1.23%) PMO
2 1 (1.23%) QA
System Software
1 24 (29.63%) Active Directory
2 3 (3.70%) VMware Infrastructure
3 2 (2.47%) XenDesktop
4 1 (1.23%) Tivoli Workload Scheduler
Systems Management
1 9 (11.11%) Systems Management Server (SMS)
2 1 (1.23%) NetBackup
2 1 (1.23%) SCCM
2 1 (1.23%) Tivoli
Vendors
1 23 (28.40%) Microsoft
2 14 (17.28%) Citrix
3 12 (14.81%) Lotus
4 5 (6.17%) HP
4 5 (6.17%) VMware
5 3 (3.70%) Cisco
5 3 (3.70%) Polycom
5 3 (3.70%) SAP
6 2 (2.47%) Oracle
7 1 (1.23%) Apple
7 1 (1.23%) BMC
7 1 (1.23%) IBM
7 1 (1.23%) Intel
7 1 (1.23%) Rackspace
7 1 (1.23%) Remedy
7 1 (1.23%) ServiceNow
7 1 (1.23%) Veritas