The statistics below represent IT contracts advertised across the North West region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Service Analyst
Rank 114 103 69
Rank change year-on-year
-11 -34
Contract jobs requiring a Service Analyst 41 70 70
As % of all contract IT jobs located in the North West 1.16% 1.58% 2.19%
As % of the Job Titles category 1.23% 1.66% 2.34%
Number of daily rates quoted 19 29 26
Median daily rate £263 £135 £123
Median daily rate % change year-on-year
+94.44% +10.20%
90% offered a daily rate of more than £102 £109 £100
10% offered a daily rate of more than £433 £450 £312
UK excluding London median daily rate £175 £275 £166
% change year-on-year
-36.36% +65.41%
Number of hourly rates quoted 11 15 20
Median hourly rate £14.00 £15.00 £11.00
Median hourly rate % change year-on-year
-6.66% +36.36%
90% offered a hourly rate of more than £13.50 £9.54 £10.00
10% offered a hourly rate of more than £15.48 £17.33 £15.12
UK excluding London median hourly rate £12.00 £13.25 £12.50
% change year-on-year
-9.43% +6.00%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3343 4210 2992
As % of all contract IT jobs located in the North West 94.38% 95.14% 93.73%
Number of daily rates quoted 2124 2572 1701
Median daily rate £395 £400 £350
Median daily rate % change year-on-year
-1.25% +14.28%
90% offered a daily rate of more than £250 £270 £213
10% offered a daily rate of more than £525 £550 £500
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 135 209 197
Median hourly rate £16.00 £17.33 £16.08
Median hourly rate % change year-on-year
-7.67% +7.77%
90% offered a hourly rate of more than £10.50 £11.50 £10.00
10% offered a hourly rate of more than £53.00 £42.50 £45.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Service Analyst
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the North West

Service Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the North West region.

Service Analyst Daily Rate Trend in the North West

Service Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the North West region over the 3 months to 26 September 2016.

Service Analyst Daily Rate Histogram in the North West

Service Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the North West region.

Service Analyst Hourly Rate Trend in the North West

Service Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -10 17 £105 -10.63% 3
Cheshire -5 15 £415 +25.75% 5
Merseyside -1 5 £338 +164.70% 1
Lancashire +20 4 £113 -28.00%
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 26 September 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Service Analyst in the job title.

1 33 (37.08%) Windows
2 29 (32.58%) Microsoft
3 28 (31.46%) Active Directory
4 23 (25.84%) Finance
5 18 (20.22%) Windows XP
6 15 (16.85%) MS Office
7 13 (14.61%) ITIL
8 12 (13.48%) Service Delivery
8 12 (13.48%) Windows 8
9 11 (12.36%) Knowledge Management
10 10 (11.24%) Incident Management
10 10 (11.24%) MS Exchange
10 10 (11.24%) Windows 7
11 9 (10.11%) French Language
11 9 (10.11%) NHS
12 8 (8.99%) Banking
12 8 (8.99%) German Language
12 8 (8.99%) Italian Language
12 8 (8.99%) Dutch Language
12 8 (8.99%) Exchange Server 2010
12 8 (8.99%) ServiceNow
13 7 (7.87%) Problem Management
13 7 (7.87%) Portuguese Language
13 7 (7.87%) Change Management
13 7 (7.87%) Service Management
13 7 (7.87%) Windows Server 2003
13 7 (7.87%) MS Excel
14 6 (6.74%) SharePoint
14 6 (6.74%) SLA
14 6 (6.74%) ITSM

Service Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (11.24%) MS Exchange
2 8 (8.99%) Exchange Server 2010
3 6 (6.74%) SharePoint
4 5 (5.62%) IBM Notes
5 3 (3.37%) Exchange Server 2003
6 2 (2.25%) Blackberry Enterprise Server
6 2 (2.25%) SharePoint 2013
7 1 (1.12%) CMS
7 1 (1.12%) IIS
7 1 (1.12%) WebSphere
7 1 (1.12%) WebSphere Application Server
Applications
1 15 (16.85%) MS Office
2 7 (7.87%) MS Excel
3 4 (4.49%) MS Visio
4 2 (2.25%) MS Project
5 1 (1.12%) MS PowerPoint
Business Applications
1 3 (3.37%) Remedy ITSM
Cloud Services
1 3 (3.37%) Office 365
Communications & Networking
1 3 (3.37%) TCP/IP
2 2 (2.25%) DHCP
2 2 (2.25%) DNS
2 2 (2.25%) Intranet
2 2 (2.25%) LAN
2 2 (2.25%) VoIP
2 2 (2.25%) VPN
2 2 (2.25%) WAN
3 1 (1.12%) Firewall
3 1 (1.12%) FTP
3 1 (1.12%) HTTP
3 1 (1.12%) WinSCP
Database & Business Intelligence
1 5 (5.62%) SQL Server
2 2 (2.25%) SQL Server Integration Services
3 1 (1.12%) Data Mining
3 1 (1.12%) DB2
3 1 (1.12%) MS Access
3 1 (1.12%) SQL Server 2000
3 1 (1.12%) SQL Server 2016
3 1 (1.12%) SQL Server Reporting Services
Development Applications
1 1 (1.12%) HP UFT
1 1 (1.12%) LoadRunner
1 1 (1.12%) Toad
General
1 23 (25.84%) Finance
2 9 (10.11%) French Language
3 8 (8.99%) Banking
3 8 (8.99%) Dutch Language
3 8 (8.99%) German Language
3 8 (8.99%) Italian Language
4 7 (7.87%) Portuguese Language
5 6 (6.74%) Spanish Language
6 5 (5.62%) Russian Language
7 3 (3.37%) Pharmaceutical
8 1 (1.12%) Corporate Banking
8 1 (1.12%) Publishing
8 1 (1.12%) Retail
8 1 (1.12%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.25%) Web Services
2 1 (1.12%) .NET
2 1 (1.12%) IBM Integration Bus
2 1 (1.12%) SOAP
2 1 (1.12%) WebSphere MQ
Miscellaneous
1 9 (10.11%) NHS
2 5 (5.62%) Analytical Skills
2 5 (5.62%) Blackberry
2 5 (5.62%) Driving Licence
3 4 (4.49%) iPhone
4 3 (3.37%) Computer Science
5 1 (1.12%) Clustering
5 1 (1.12%) iPad
5 1 (1.12%) Mainframe
Operating Systems
1 33 (37.08%) Windows
2 18 (20.22%) Windows XP
3 12 (13.48%) Windows 8
4 10 (11.24%) Windows 7
5 7 (7.87%) Windows Server 2003
6 5 (5.62%) Windows Server 2008
7 2 (2.25%) Apple iOS
7 2 (2.25%) Windows 10
7 2 (2.25%) Windows Server 2012
8 1 (1.12%) Android
8 1 (1.12%) Unix
8 1 (1.12%) Windows Server
Processes & Methodologies
1 13 (14.61%) ITIL
2 12 (13.48%) Service Delivery
3 11 (12.36%) Knowledge Management
4 10 (11.24%) Incident Management
5 7 (7.87%) Change Management
5 7 (7.87%) Problem Management
5 7 (7.87%) Service Management
6 6 (6.74%) ITSM
7 5 (5.62%) Continuous Improvement
8 4 (4.49%) Business Analysis
8 4 (4.49%) Change Control
8 4 (4.49%) Migration
8 4 (4.49%) Procure-to-Pay
9 3 (3.37%) Resource Management
9 3 (3.37%) Stakeholder Management
9 3 (3.37%) Test Scripting
9 3 (3.37%) Trend Analysis
9 3 (3.37%) Use Case
9 3 (3.37%) User Stories
10 2 (2.25%) User Acceptance Testing
Programming Languages
1 5 (5.62%) SQL
2 2 (2.25%) PowerShell
2 2 (2.25%) VBScript
3 1 (1.12%) PL/SQL
3 1 (1.12%) T-SQL
Qualifications
1 4 (4.49%) MCP
2 3 (3.37%) ITIL Certification
2 3 (3.37%) Microsoft Certification
3 2 (2.25%) Security Cleared
4 1 (1.12%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (6.74%) SLA
2 1 (1.12%) FATCA
2 1 (1.12%) QA
System Software
1 28 (31.46%) Active Directory
2 2 (2.25%) XenDesktop
3 1 (1.12%) Hyper-V
3 1 (1.12%) VMware Infrastructure
3 1 (1.12%) vSphere
3 1 (1.12%) XenApp
Systems Management
1 5 (5.62%) SCCM
2 3 (3.37%) Systems Management Server (SMS)
3 1 (1.12%) DameWare
3 1 (1.12%) HP Quality Center
3 1 (1.12%) SCSM
3 1 (1.12%) ServiceCenter
Vendors
1 29 (32.58%) Microsoft
2 8 (8.99%) ServiceNow
3 5 (5.62%) LANDesk
3 5 (5.62%) Lotus
3 5 (5.62%) Remedy
4 4 (4.49%) Apple
4 4 (4.49%) Citrix
5 3 (3.37%) BMC
5 3 (3.37%) HP
6 2 (2.25%) Ariba
6 2 (2.25%) Oracle
6 2 (2.25%) SAP
6 2 (2.25%) VMware
7 1 (1.12%) IBM
7 1 (1.12%) LexisNexis
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