The table below looks at the statistics for the Support Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Manager
Rank 225 223 235
Rank change year-on-year
-2 +12
Permanent jobs requiring a Support Manager 23 15 37
As % of all permanent IT jobs located in the North West 0.33% 0.23% 0.47%
As % of the Job Titles category 0.35% 0.24% 0.49%
Number of salaries quoted 17 10 33
Average salary £42,500 £38,000 £37,500
Average salary % change year-on-year
+11.84% +1.33%
90% offered a salary of more than £36,100 £32,000 £29,500
10% offered a salary of more than £55,000 £49,250 £65,000
UK excluding London average salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6608 6170 7549
As % of all permanent IT jobs located in the North West 95.00% 95.11% 96.34%
Number of salaries quoted 5641 5176 6547
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the North West

Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the North West region.

Support Manager Salary Trend in the North West

Support Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Manager across the North West region over the 3 months to 30 January 2015.

Support Manager Salary Histogram in the North West

Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the North West region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -10 10 £55,000 +37.50% 3
Lancashire - 7 £42,500 - 1
Cheshire -6 3 £45,000 +7.78% 1
Merseyside - 3 £34,000 -
Support Manager
England

Support Manager
Top 30 Related IT Skills in the North West

For the 6 months to 30 January 2015, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 13 (41.94%) Microsoft
2 12 (38.71%) ITIL
2 12 (38.71%) SLA
3 10 (32.26%) Active Directory
4 9 (29.03%) Finance
5 8 (25.81%) Service Delivery
5 8 (25.81%) Microsoft Certification
5 8 (25.81%) Windows
6 7 (22.58%) MCSE
6 7 (22.58%) MS Excel
6 7 (22.58%) Telecoms
7 6 (19.35%) DNS
7 6 (19.35%) MS Office
7 6 (19.35%) Ethernet
8 5 (16.13%) Windows Vista
8 5 (16.13%) Banking
8 5 (16.13%) Retail
8 5 (16.13%) Resource Management
8 5 (16.13%) Life Science
8 5 (16.13%) Performance Management
8 5 (16.13%) iSCSI
8 5 (16.13%) Windows Server 2008
8 5 (16.13%) NAS
8 5 (16.13%) Office 365
8 5 (16.13%) Software Deployment
8 5 (16.13%) Windows Server 2012
8 5 (16.13%) Exchange Server 2013
8 5 (16.13%) Service Desk Management
8 5 (16.13%) Performance Monitoring
8 5 (16.13%) People Management

Support Manager
Top Related IT Skills in the North West by Category

For the 6 months to 30 January 2015, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.13%) Exchange Server 2013
1 5 (16.13%) MS Exchange
Applications
1 7 (22.58%) MS Excel
2 6 (19.35%) MS Office
Business Applications
1 3 (9.68%) Remedy ITSM
2 1 (3.23%) SAP CO
2 1 (3.23%) SAP FI/CO
2 1 (3.23%) SAP FI
Cloud Services
1 5 (16.13%) Office 365
Communications & Networking
1 6 (19.35%) DNS
1 6 (19.35%) Ethernet
2 5 (16.13%) iSCSI
2 5 (16.13%) NAS
2 5 (16.13%) TCP/IP
2 5 (16.13%) DHCP
2 5 (16.13%) VoIP
2 5 (16.13%) DECT
2 5 (16.13%) Internet
3 3 (9.68%) PBX
4 2 (6.45%) PSTN
5 1 (3.23%) MPLS
5 1 (3.23%) LAN
5 1 (3.23%) ADSL
5 1 (3.23%) WAN
Database & Business Intelligence
1 5 (16.13%) Data Warehouse
2 2 (6.45%) BusinessObjects
2 2 (6.45%) SQL Server
3 1 (3.23%) SAP BW
General
1 9 (29.03%) Finance
2 7 (22.58%) Telecoms
3 5 (16.13%) Banking
3 5 (16.13%) Retail
Miscellaneous
1 5 (16.13%) Life Science
2 2 (6.45%) Analytical Skills
3 1 (3.23%) Performance Metrics
3 1 (3.23%) Management Information System
Operating Systems
1 8 (25.81%) Windows
2 5 (16.13%) Windows Vista
2 5 (16.13%) Windows Server 2008
2 5 (16.13%) Windows Server 2012
2 5 (16.13%) Windows XP
Processes & Methodologies
1 12 (38.71%) ITIL
2 8 (25.81%) Service Delivery
3 5 (16.13%) Resource Management
3 5 (16.13%) Performance Management
3 5 (16.13%) Software Deployment
3 5 (16.13%) Service Desk Management
3 5 (16.13%) Performance Monitoring
3 5 (16.13%) People Management
3 5 (16.13%) Disaster Recovery
4 3 (9.68%) Release Management
4 3 (9.68%) Continuous Improvement
4 3 (9.68%) Line Management
4 3 (9.68%) ITSM
4 3 (9.68%) E-Commerce
5 1 (3.23%) SAP Implementation
5 1 (3.23%) Fund Management
5 1 (3.23%) Portfolio Management
5 1 (3.23%) Root Cause Analysis
5 1 (3.23%) Programme Management
5 1 (3.23%) Migration
Programming Languages
1 5 (16.13%) SQL
Qualifications
1 8 (25.81%) Microsoft Certification
2 7 (22.58%) MCSE
3 3 (9.68%) ITIL Foundation Certificate
4 2 (6.45%) MCTS
5 1 (3.23%) Degree
5 1 (3.23%) PRINCE2 Practitioner
5 1 (3.23%) ITIL Certification
Quality Assurance & Compliance
1 12 (38.71%) SLA
2 2 (6.45%) ISO 9000
System Software
1 10 (32.26%) Active Directory
2 1 (3.23%) Hyper-V
2 1 (3.23%) VMware Infrastructure
Vendors
1 13 (41.94%) Microsoft
2 5 (16.13%) Ab Initio
3 3 (9.68%) Remedy
4 2 (6.45%) Business Objects
4 2 (6.45%) SAP
5 1 (3.23%) NetSuite
5 1 (3.23%) WatchGuard
5 1 (3.23%) VMware
5 1 (3.23%) Cisco
5 1 (3.23%) Nortel
5 1 (3.23%) Citrix
5 1 (3.23%) Juniper
5 1 (3.23%) CheckPoint
Preston, Lancashire
TribePost.co.uk
Salary: £22-£24k
Posted: 2 days ago
Oldham, Lancashire
Greywood Associates Limited
Salary: £40000 - £42000 per annum + bonus + bens
Posted: 3 days ago
Manchester
Southway Housing
Salary: £33.5k - 37.5k per year + Excellent Benefits
Posted: 22 days ago
Cheshire
Progressive Recruitment
Salary: £55000 - £60000 per annum + benefits
Posted: 25 days ago