The table below looks at the statistics for the Support Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Support Manager
Rank 205 238 232
Rank change year-on-year
+33 -6
Permanent jobs requiring a Support Manager 26 20 16
As % of all permanent IT jobs located in the North West 0.47% 0.28% 0.24%
As % of the Job Titles category 0.49% 0.29% 0.25%
Number of salaries quoted 19 14 10
Average salary £40,000 £43,750 £38,000
Average salary % change year-on-year
-8.57% +15.13%
90% offered a salary of more than £31,400 £37,500 £32,000
10% offered a salary of more than £55,000 £55,000 £49,250
UK excluding London average salary £40,000 £45,000 £42,500
% change year-on-year
-11.11% +5.88%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5353 6787 6388
As % of all permanent IT jobs located in the North West 96.12% 96.58% 96.16%
Number of salaries quoted 4488 5731 5335
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,001 £24,000 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the North West

Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the North West region.

Support Manager Salary Trend in the North West

Support Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Manager across the North West region over the 3 months to 11 February 2016.

Support Manager Salary Histogram in the North West

Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the North West region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +24 14 £40,000 -27.27% 1
Cheshire +30 8 £45,500 +1.11% 2
Merseyside -5 3 £36,018 -10.51% 1
Lancashire +12 1 £42,500 +13.33%
Support Manager
England

Support Manager
Top 30 Related IT Skills in the North West

For the 6 months to 11 February 2016, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 24 (38.71%) Windows
2 22 (35.48%) VMware
3 18 (29.03%) ITIL
4 15 (24.19%) MS Exchange
5 13 (20.97%) Microsoft
5 13 (20.97%) Exchange Server 2010
5 13 (20.97%) Windows Server 2008
6 12 (19.35%) Windows Server 2012
6 12 (19.35%) Windows Server
6 12 (19.35%) Microsoft Certification
6 12 (19.35%) MCSE
6 12 (19.35%) MCP
7 11 (17.74%) Exchange Server 2007
8 10 (16.13%) Risk Management
8 10 (16.13%) PRINCE2
8 10 (16.13%) SAP
8 10 (16.13%) Project Management
8 10 (16.13%) SLA
9 9 (14.52%) Active Directory
9 9 (14.52%) Windows Server 2003
9 9 (14.52%) VMware Certified Professional (VCP)
9 9 (14.52%) Infrastructure Management
10 8 (12.90%) VMware Infrastructure
10 8 (12.90%) Management Information System
10 8 (12.90%) Service Management
10 8 (12.90%) Cisco Certification
10 8 (12.90%) Apple
10 8 (12.90%) Windows XP
10 8 (12.90%) CCNA
10 8 (12.90%) SQL

Support Manager
Top Related IT Skills in the North West by Category

For the 6 months to 11 February 2016, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (24.19%) MS Exchange
2 13 (20.97%) Exchange Server 2010
3 11 (17.74%) Exchange Server 2007
4 6 (9.68%) Exchange Server 2003
4 6 (9.68%) Exchange Server 2013
4 6 (9.68%) IIS
5 2 (3.23%) IBM Notes
Applications
1 7 (11.29%) MS Excel
1 7 (11.29%) MS Office
2 2 (3.23%) MS PowerPoint
Business Applications
1 6 (9.68%) Dynamics AX
2 4 (6.45%) SAP Business One
2 4 (6.45%) SAP ERP
3 2 (3.23%) Dynamics CRM
3 2 (3.23%) Dynamics NAV
3 2 (3.23%) SAP Oil and Gas
Cloud Services
1 2 (3.23%) SaaS
2 1 (1.61%) Office 365
Communications & Networking
1 6 (9.68%) DHCP
1 6 (9.68%) DNS
1 6 (9.68%) Firewall
1 6 (9.68%) TCP/IP
1 6 (9.68%) VPN
1 6 (9.68%) WAN
2 5 (8.06%) SAN
3 4 (6.45%) Broadband
4 2 (3.23%) LAN
4 2 (3.23%) VoIP
4 2 (3.23%) Wireless
4 2 (3.23%) WLAN
Database & Business Intelligence
1 8 (12.90%) SQL Server
2 2 (3.23%) Crystal Reports
3 1 (1.61%) BusinessObjects
3 1 (1.61%) Data Warehouse
3 1 (1.61%) GIS
Development Applications
1 1 (1.61%) JIRA
General
1 7 (11.29%) Finance
1 7 (11.29%) Manufacturing
2 2 (3.23%) Retail
Libraries, Frameworks & Software Standards
1 5 (8.06%) Web Services
2 1 (1.61%) .NET
Miscellaneous
1 8 (12.90%) Management Information System
2 6 (9.68%) Fat Client
2 6 (9.68%) Thin Client
3 5 (8.06%) Analytical Skills
3 5 (8.06%) Informatics
4 4 (6.45%) Data Centre
5 2 (3.23%) Life Science
5 2 (3.23%) Statistics
Operating Systems
1 24 (38.71%) Windows
2 13 (20.97%) Windows Server 2008
3 12 (19.35%) Windows Server
3 12 (19.35%) Windows Server 2012
4 9 (14.52%) Windows Server 2003
5 8 (12.90%) Windows XP
6 7 (11.29%) Windows 8
7 6 (9.68%) Windows Vista
8 4 (6.45%) Windows 7
9 2 (3.23%) Linux
10 1 (1.61%) HPUX
10 1 (1.61%) Solaris
10 1 (1.61%) Unix
Processes & Methodologies
1 18 (29.03%) ITIL
2 10 (16.13%) PRINCE2
2 10 (16.13%) Project Management
2 10 (16.13%) Risk Management
3 9 (14.52%) Infrastructure Management
4 8 (12.90%) Service Management
5 7 (11.29%) ERP
6 6 (9.68%) Incident Management
6 6 (9.68%) Information Security
6 6 (9.68%) ITSM
6 6 (9.68%) Security Management
6 6 (9.68%) Service Delivery
7 4 (6.45%) Matrix Management
8 3 (4.84%) CRM
8 3 (4.84%) People Management
8 3 (4.84%) Portfolio Management
8 3 (4.84%) Process Improvement
8 3 (4.84%) Supplier Management
9 2 (3.23%) Data Analysis
9 2 (3.23%) Resource Management
Programming Languages
1 8 (12.90%) SQL
2 1 (1.61%) C++
2 1 (1.61%) Java
2 1 (1.61%) PHP
Qualifications
1 12 (19.35%) MCP
1 12 (19.35%) MCSE
1 12 (19.35%) Microsoft Certification
2 9 (14.52%) VMware Certified Professional (VCP)
3 8 (12.90%) CCNA
3 8 (12.90%) Cisco Certification
4 6 (9.68%) CISM
4 6 (9.68%) CISSP
4 6 (9.68%) SANS
5 4 (6.45%) CCNP
6 1 (1.61%) ITIL Certification
6 1 (1.61%) MCDST
6 1 (1.61%) MCITP
6 1 (1.61%) MCSA
Quality Assurance & Compliance
1 10 (16.13%) SLA
System Software
1 9 (14.52%) Active Directory
2 8 (12.90%) VMware Infrastructure
3 6 (9.68%) Hyper-V
4 2 (3.23%) XenApp
4 2 (3.23%) XenDesktop
Vendors
1 22 (35.48%) VMware
2 13 (20.97%) Microsoft
3 10 (16.13%) SAP
4 8 (12.90%) Apple
5 5 (8.06%) EMC
6 4 (6.45%) Epicor
6 4 (6.45%) IFS
6 4 (6.45%) Infor
6 4 (6.45%) NetSuite
6 4 (6.45%) Sage
7 3 (4.84%) Cisco
7 3 (4.84%) Citrix
8 2 (3.23%) Lotus
8 2 (3.23%) Oracle
9 1 (1.61%) Genesys
9 1 (1.61%) NetApp
9 1 (1.61%) Pegasus
9 1 (1.61%) Teradata
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