The table below looks at the statistics for the Support Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Support Manager
Rank 224 213 212
Rank change year-on-year
-11 -1
Permanent jobs requiring a Support Manager 24 33 42
As % of all permanent IT jobs located in the North West 0.38% 0.47% 0.56%
As % of the Job Titles category 0.40% 0.49% 0.59%
Number of salaries quoted 19 31 34
Average salary £42,500 £55,000 £42,500
Average salary % change year-on-year
-22.72% +29.41%
90% offered a salary of more than £38,424 £33,500 £35,350
10% offered a salary of more than £53,500 £62,500 £59,150
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6056 6677 7153
As % of all permanent IT jobs located in the North West 95.22% 94.87% 95.49%
Number of salaries quoted 4927 5407 6125
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the North West

Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the North West region.

Support Manager Salary Trend in the North West

Support Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Manager across the North West region over the 3 months to 2 July 2015.

Support Manager Salary Histogram in the North West

Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the North West region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +1 12 £43,750 -28.57% 4
Lancashire -10 4 £42,500 +26.86%
Merseyside +8 3 £47,500 -34.48%
Cheshire -5 2 £37,500 -31.81% 1
Support Manager
England

Support Manager
Top 30 Related IT Skills in the North West

For the 6 months to 2 July 2015, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 17 (36.17%) Windows
2 16 (34.04%) VMware
3 15 (31.91%) ITIL
4 12 (25.53%) Microsoft
4 12 (25.53%) Active Directory
5 11 (23.40%) SLA
6 10 (21.28%) VMware Infrastructure
7 9 (19.15%) Finance
7 9 (19.15%) SAN
8 8 (17.02%) NetApp
8 8 (17.02%) Microsoft Certification
8 8 (17.02%) MCP
8 8 (17.02%) PRINCE2
8 8 (17.02%) MCSE
8 8 (17.02%) Service Delivery
9 7 (14.89%) SAP
9 7 (14.89%) Cisco
10 5 (10.64%) TCP/IP
10 5 (10.64%) VPN
10 5 (10.64%) DNS
10 5 (10.64%) Windows Server 2003
10 5 (10.64%) MS Office
10 5 (10.64%) Windows XP
10 5 (10.64%) Service Management
10 5 (10.64%) Firewall
10 5 (10.64%) Banking
10 5 (10.64%) Windows Server 2008
10 5 (10.64%) Hyper-V
10 5 (10.64%) NAS
10 5 (10.64%) Change Control

Support Manager
Top Related IT Skills in the North West by Category

For the 6 months to 2 July 2015, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.51%) MS Exchange
2 2 (4.26%) SharePoint
2 2 (4.26%) MS Project Server
3 1 (2.13%) WebSphere
3 1 (2.13%) IIS
3 1 (2.13%) Tomcat
Applications
1 5 (10.64%) MS Office
2 4 (8.51%) MS Excel
3 2 (4.26%) MS Project
4 1 (2.13%) MS Visio
Business Applications
1 3 (6.38%) SAP HR
1 3 (6.38%) SAP GRC
2 2 (4.26%) Maximo
Cloud Services
1 3 (6.38%) Amazon AWS
2 1 (2.13%) Office 365
2 1 (2.13%) Cloud Computing
Communications & Networking
1 9 (19.15%) SAN
2 5 (10.64%) Firewall
2 5 (10.64%) NAS
2 5 (10.64%) TCP/IP
2 5 (10.64%) VPN
2 5 (10.64%) DNS
3 4 (8.51%) Network Security
4 2 (4.26%) WAN
5 1 (2.13%) Ethernet
5 1 (2.13%) ADSL
5 1 (2.13%) LAN
5 1 (2.13%) SSL
5 1 (2.13%) SSH
5 1 (2.13%) Wireshark
5 1 (2.13%) Internet
5 1 (2.13%) MPLS
5 1 (2.13%) Telnet
Database & Business Intelligence
1 3 (6.38%) SAP BW
1 3 (6.38%) SAP HANA
2 2 (4.26%) SQL Server
3 1 (2.13%) MS Access
3 1 (2.13%) BusinessObjects
3 1 (2.13%) SQL Server 2000
3 1 (2.13%) SQL Server 2008
3 1 (2.13%) MySQL
Development Applications
1 1 (2.13%) WinDbg
General
1 9 (19.15%) Finance
2 5 (10.64%) Banking
3 2 (4.26%) Retail
3 2 (4.26%) Retail Banking
4 1 (2.13%) Marketing
4 1 (2.13%) Back Office
4 1 (2.13%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (4.26%) Akka
2 1 (2.13%) .NET
2 1 (2.13%) J2EE
2 1 (2.13%) ODBC
2 1 (2.13%) WSDL
2 1 (2.13%) WebSphere MQ
2 1 (2.13%) OLE DB
2 1 (2.13%) .NET Framework
Miscellaneous
1 4 (8.51%) Analytical Skills
2 1 (2.13%) Data Centre
2 1 (2.13%) Mainframe
2 1 (2.13%) Management Information System
2 1 (2.13%) Derivative
2 1 (2.13%) Computer Science
Operating Systems
1 17 (36.17%) Windows
2 5 (10.64%) Windows XP
2 5 (10.64%) Windows Server 2003
2 5 (10.64%) Windows Server 2008
3 4 (8.51%) Linux
3 4 (8.51%) Windows Server 2012
4 3 (6.38%) UNIX
5 1 (2.13%) Windows 2000 Server
5 1 (2.13%) Windows 7
Processes & Methodologies
1 15 (31.91%) ITIL
2 8 (17.02%) PRINCE2
2 8 (17.02%) Service Delivery
3 5 (10.64%) Service Management
3 5 (10.64%) Change Control
3 5 (10.64%) Coaching
4 4 (8.51%) Software Licensing
4 4 (8.51%) Project Management
4 4 (8.51%) Mentoring
4 4 (8.51%) Release Management
4 4 (8.51%) Security Testing
4 4 (8.51%) Information Assurance
4 4 (8.51%) Data Security
4 4 (8.51%) Migration
4 4 (8.51%) Agile Software Development
4 4 (8.51%) Data Analysis
4 4 (8.51%) Software Testing
5 3 (6.38%) SAP Security
6 2 (4.26%) Project Planning
6 2 (4.26%) Change Management
Programming Languages
1 3 (6.38%) Java
2 2 (4.26%) SQL
3 1 (2.13%) VBScript
3 1 (2.13%) JavaScript
Qualifications
1 8 (17.02%) MCP
1 8 (17.02%) MCSE
1 8 (17.02%) Microsoft Certification
2 4 (8.51%) MCTS
2 4 (8.51%) MCITP
3 3 (6.38%) Degree
4 1 (2.13%) PRINCE2 Practitioner
4 1 (2.13%) CCNA
4 1 (2.13%) Cisco Certification
4 1 (2.13%) ITIL Certification
Quality Assurance & Compliance
1 11 (23.40%) SLA
2 3 (6.38%) Sarbanes-Oxley
3 1 (2.13%) ISO 9000
System Software
1 12 (25.53%) Active Directory
2 10 (21.28%) VMware Infrastructure
3 5 (10.64%) Hyper-V
4 2 (4.26%) VMware ESXi
5 1 (2.13%) Terminal Server
Vendors
1 16 (34.04%) VMware
2 12 (25.53%) Microsoft
3 8 (17.02%) NetApp
4 7 (14.89%) Cisco
4 7 (14.89%) SAP
5 2 (4.26%) Remedy
6 1 (2.13%) Alias
6 1 (2.13%) NetSuite
6 1 (2.13%) WatchGuard
6 1 (2.13%) IBM
6 1 (2.13%) CheckPoint
6 1 (2.13%) Unisys
6 1 (2.13%) Oracle
6 1 (2.13%) Business Objects
6 1 (2.13%) Nortel
6 1 (2.13%) Citrix
6 1 (2.13%) Juniper
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