The statistics below represent IT jobs advertised across the North West region that had Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Support Manager
Rank 226 236 228
Rank change year-on-year
+10 -8
Permanent jobs requiring a Support Manager 14 26 29
As % of all permanent IT jobs located in the North West 0.24% 0.40% 0.41%
As % of the Job Titles category 0.24% 0.41% 0.42%
Number of salaries quoted 12 21 27
Median salary £42,500 £45,000 £55,000
Median salary % change year-on-year
-5.55% -18.18%
90% offered a salary of more than £35,050 £38,424 £37,400
10% offered a salary of more than £57,000 £53,500 £62,500
UK excluding London median salary £50,000 £47,500 £50,000
% change year-on-year
+5.26% -5.00%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5722 6326 6913
As % of all permanent IT jobs located in the North West 97.53% 96.89% 96.73%
Number of salaries quoted 4792 5161 5555
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £54,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Manager
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the North West

Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the North West region.

Support Manager Salary Trend in the North West

Support Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Manager across the North West region over the 3 months to 30 July 2016.

Support Manager Salary Histogram in the North West

Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the North West region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Merseyside -6 7 £52,500 +10.52%
Cheshire +41 5 £35,750 -20.55%
Manchester -17 2 £33,774 -24.94% 2
Support Manager
England

Support Manager Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 30 July 2016, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Support Manager in the job title.

1 17 (47.22%) SLA
2 12 (33.33%) Continuous Improvement
3 11 (30.56%) ITIL
4 9 (25.00%) Process Improvement
5 8 (22.22%) Retail
6 7 (19.44%) ITIL Certification
6 7 (19.44%) Line Management
7 6 (16.67%) Portfolio Management
7 6 (16.67%) SolarWinds
7 6 (16.67%) QA
7 6 (16.67%) Microsoft
7 6 (16.67%) Windows
8 5 (13.89%) Stakeholder Management
8 5 (13.89%) Mentoring
9 4 (11.11%) Windows Server
9 4 (11.11%) Statistics
9 4 (11.11%) Firewall
9 4 (11.11%) Finance
9 4 (11.11%) SAP
10 3 (8.33%) SQL
10 3 (8.33%) Active Directory
10 3 (8.33%) TCP/IP
10 3 (8.33%) VPN
10 3 (8.33%) VMware
10 3 (8.33%) Project Management
10 3 (8.33%) Service Delivery
10 3 (8.33%) Windows 7
10 3 (8.33%) ITIL V3
10 3 (8.33%) Infrastructure Management
11 2 (5.56%) Data Centre

Support Manager Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.78%) Apache
1 1 (2.78%) Drupal
1 1 (2.78%) IIS
1 1 (2.78%) Skype for Business
1 1 (2.78%) WebSphere
Applications
1 2 (5.56%) MS Excel
1 2 (5.56%) MS Office
Cloud Services
1 1 (2.78%) Office 365
Communications & Networking
1 4 (11.11%) Firewall
2 3 (8.33%) TCP/IP
2 3 (8.33%) VPN
3 2 (5.56%) DHCP
3 2 (5.56%) DNS
3 2 (5.56%) LAN
3 2 (5.56%) VLAN
3 2 (5.56%) WAN
4 1 (2.78%) Ethernet
4 1 (2.78%) Internet
4 1 (2.78%) PABX
4 1 (2.78%) SAN
4 1 (2.78%) SMTP
4 1 (2.78%) VoIP
Database & Business Intelligence
1 2 (5.56%) SQL Server
Development Applications
1 1 (2.78%) JIRA
General
1 8 (22.22%) Retail
2 4 (11.11%) Finance
3 1 (2.78%) Banking
3 1 (2.78%) Investment Banking
3 1 (2.78%) Manufacturing
3 1 (2.78%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.78%) AngularJS
1 1 (2.78%) Middleware
Miscellaneous
1 4 (11.11%) Statistics
2 2 (5.56%) Data Centre
3 1 (2.78%) Data Extraction
3 1 (2.78%) EPoS
3 1 (2.78%) NHS
3 1 (2.78%) Smartphone
3 1 (2.78%) Virtual Team
3 1 (2.78%) Wiki
Operating Systems
1 6 (16.67%) Windows
2 4 (11.11%) Windows Server
3 3 (8.33%) Windows 7
4 1 (2.78%) Apple iOS
4 1 (2.78%) Linux
4 1 (2.78%) Unix
4 1 (2.78%) Windows 10
4 1 (2.78%) Windows 8
4 1 (2.78%) Windows Server 2003
4 1 (2.78%) Windows Server 2008
4 1 (2.78%) Windows XP
Processes & Methodologies
1 12 (33.33%) Continuous Improvement
2 11 (30.56%) ITIL
3 9 (25.00%) Process Improvement
4 7 (19.44%) Line Management
5 6 (16.67%) Portfolio Management
6 5 (13.89%) Mentoring
6 5 (13.89%) Stakeholder Management
7 3 (8.33%) Infrastructure Management
7 3 (8.33%) ITIL V3
7 3 (8.33%) Project Management
7 3 (8.33%) Service Delivery
8 2 (5.56%) Agile Software Development
8 2 (5.56%) Matrix Management
8 2 (5.56%) Risk Management
8 2 (5.56%) Supplier Management
9 1 (2.78%) Operations Management
9 1 (2.78%) Programme Management
9 1 (2.78%) Project Governance
9 1 (2.78%) Security Testing
9 1 (2.78%) Service Management
Programming Languages
1 3 (8.33%) SQL
2 2 (5.56%) T-SQL
3 1 (2.78%) Java
3 1 (2.78%) JavaScript
Qualifications
1 7 (19.44%) ITIL Certification
2 2 (5.56%) CCNA
2 2 (5.56%) Cisco Certification
3 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 17 (47.22%) SLA
2 6 (16.67%) QA
System Software
1 3 (8.33%) Active Directory
2 2 (5.56%) VMware Infrastructure
2 2 (5.56%) vSphere
Systems Management
1 1 (2.78%) AirWatch
Vendors
1 6 (16.67%) Microsoft
1 6 (16.67%) SolarWinds
2 4 (11.11%) SAP
3 3 (8.33%) VMware
4 2 (5.56%) Apple
4 2 (5.56%) Oracle
5 1 (2.78%) Cisco
5 1 (2.78%) Citrix
5 1 (2.78%) HP
5 1 (2.78%) Sage
5 1 (2.78%) Samsung
5 1 (2.78%) ServiceNow
5 1 (2.78%) Veeam
5 1 (2.78%) Verint
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