The table below looks at the statistics for the Support Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Support Manager
Rank 250 221 247
Rank change year-on-year
-29 +26
Permanent jobs requiring a Support Manager 10 23 16
As % of all permanent IT jobs located in the North West 0.14% 0.34% 0.22%
As % of the Job Titles category 0.14% 0.36% 0.22%
Number of salaries quoted 8 15 16
Average salary £55,000 £34,000 £35,750
Average salary % change year-on-year
+61.76% -4.89%
90% offered a salary of more than £44,000 £28,300 £27,750
10% offered a salary of more than £62,500 £51,300 £44,045
UK excluding London average salary £42,492 £42,500 £42,500
% change year-on-year
-0.01% -
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6990 6379 7134
As % of all permanent IT jobs located in the North West 94.66% 93.92% 96.61%
Number of salaries quoted 5772 5486 6099
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the North West

Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the North West region.

Support Manager Salary Trend in the North West

Support Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Manager across the North West region over the 3 months to 23 September 2014.

Support Manager Salary Histogram in the North West

Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the North West region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -11 6 £58,250 +73.88%
Cheshire -28 2 £55,000 +41.02%
Merseyside +6 1 £55,000 +80.32%
Cumbria - 1 - -
Support Manager
England

Support Manager
Top 30 Related IT Skills in the North West

For the 6 months to 23 September 2014, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 21 (51.22%) ITIL
2 19 (46.34%) Finance
3 15 (36.59%) SLA
4 12 (29.27%) Degree
5 11 (26.83%) SAP FI/CO
5 11 (26.83%) SAP CO
5 11 (26.83%) BusinessObjects
5 11 (26.83%) Business Objects
5 11 (26.83%) SAP
5 11 (26.83%) SAP BW
5 11 (26.83%) SAP FI
6 10 (24.39%) Service Delivery
7 8 (19.51%) Line Management
8 7 (17.07%) Continuous Improvement
9 6 (14.63%) Telecoms
9 6 (14.63%) SAN
9 6 (14.63%) UNIX
9 6 (14.63%) Windows
9 6 (14.63%) Linux
10 5 (12.20%) VMware
11 4 (9.76%) Billing
11 4 (9.76%) Problem Management
11 4 (9.76%) MS Excel
11 4 (9.76%) Active Directory
11 4 (9.76%) Service Management
12 3 (7.32%) Project Management
12 3 (7.32%) Citrix
12 3 (7.32%) Microsoft
12 3 (7.32%) PRINCE2
12 3 (7.32%) VMware Infrastructure

Support Manager
Top Related IT Skills in the North West by Category

For the 6 months to 23 September 2014, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.44%) IIS
1 1 (2.44%) Apache
1 1 (2.44%) Tomcat
1 1 (2.44%) MS Exchange
1 1 (2.44%) Blackberry Enterprise Server
1 1 (2.44%) Exchange Server 2007
Applications
1 4 (9.76%) MS Excel
2 2 (4.88%) MS PowerPoint
2 2 (4.88%) MS Office
Business Applications
1 11 (26.83%) SAP FI
1 11 (26.83%) SAP FI/CO
1 11 (26.83%) SAP CO
Communications & Networking
1 6 (14.63%) SAN
2 2 (4.88%) Firewall
2 2 (4.88%) NAS
3 1 (2.44%) LAN
3 1 (2.44%) WAN
3 1 (2.44%) VPN
Database & Business Intelligence
1 11 (26.83%) BusinessObjects
1 11 (26.83%) SAP BW
2 1 (2.44%) Oracle Database
2 1 (2.44%) MySQL
2 1 (2.44%) DB2
Development Applications
1 1 (2.44%) Oracle APEX
General
1 19 (46.34%) Finance
2 6 (14.63%) Telecoms
3 4 (9.76%) Billing
4 3 (7.32%) Banking
5 2 (4.88%) Advertising
5 2 (4.88%) Pharmaceutical
6 1 (2.44%) Financial Institution
6 1 (2.44%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.44%) Web Services
1 1 (2.44%) Middleware
Miscellaneous
1 1 (2.44%) Blackberry
Operating Systems
1 6 (14.63%) Linux
1 6 (14.63%) UNIX
1 6 (14.63%) Windows
2 1 (2.44%) AIX
2 1 (2.44%) Windows XP
2 1 (2.44%) Windows Server 2003
2 1 (2.44%) Mac OS
Processes & Methodologies
1 21 (51.22%) ITIL
2 10 (24.39%) Service Delivery
3 8 (19.51%) Line Management
4 7 (17.07%) Continuous Improvement
5 4 (9.76%) Service Management
5 4 (9.76%) Problem Management
6 3 (7.32%) Incident Management
6 3 (7.32%) Project Management
6 3 (7.32%) PRINCE2
7 2 (4.88%) Change Management
7 2 (4.88%) ITSM
7 2 (4.88%) Risk Management
7 2 (4.88%) Business Continuity
7 2 (4.88%) Information Security
7 2 (4.88%) Business Development
7 2 (4.88%) Business Continuity Management
8 1 (2.44%) People Management
8 1 (2.44%) Software Testing
8 1 (2.44%) Risk Assessment
8 1 (2.44%) Change Control
Programming Languages
1 1 (2.44%) Java
1 1 (2.44%) SQL
Qualifications
1 12 (29.27%) Degree
2 2 (4.88%) Citrix Certification
2 2 (4.88%) MCSA
2 2 (4.88%) Microsoft Certification
2 2 (4.88%) ITIL Certification
3 1 (2.44%) VMware Certified Professional (VCP)
3 1 (2.44%) MCDST
3 1 (2.44%) MCTS
3 1 (2.44%) MCITP
3 1 (2.44%) CCNA
3 1 (2.44%) CCA
3 1 (2.44%) MCP
3 1 (2.44%) MCSE
3 1 (2.44%) Cisco Certification
3 1 (2.44%) SC Cleared
3 1 (2.44%) Security Cleared
Quality Assurance & Compliance
1 15 (36.59%) SLA
System Software
1 4 (9.76%) Active Directory
2 3 (7.32%) VMware Infrastructure
3 1 (2.44%) Hyper-V
Systems Management
1 2 (4.88%) SCCM
2 1 (2.44%) SCOM
2 1 (2.44%) Backup Exec
Vendors
1 11 (26.83%) Business Objects
1 11 (26.83%) SAP
2 5 (12.20%) VMware
3 3 (7.32%) Microsoft
3 3 (7.32%) Citrix
4 2 (4.88%) Oracle
5 1 (2.44%) JBoss
5 1 (2.44%) Cisco
5 1 (2.44%) NetApp
5 1 (2.44%) Apple
5 1 (2.44%) Reuters
5 1 (2.44%) Bloomberg
5 1 (2.44%) Symantec
5 1 (2.44%) McAfee
5 1 (2.44%) Sophos