The table below looks at the statistics for the Support Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Support Manager
Rank 232 221 244
Rank change year-on-year
-11 +23
Permanent jobs requiring a Support Manager 23 16 32
As % of all permanent IT jobs located in the North West 0.31% 0.24% 0.40%
As % of the Job Titles category 0.33% 0.25% 0.42%
Number of salaries quoted 18 11 31
Average salary £42,500 £32,500 £41,500
Average salary % change year-on-year
+30.76% -21.68%
90% offered a salary of more than £34,000 £27,500 £32,620
10% offered a salary of more than £55,000 £42,000 £55,000
UK excluding London average salary £43,000 £40,000 £44,000
% change year-on-year
+7.50% -9.09%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6979 6480 7699
As % of all permanent IT jobs located in the North West 94.37% 95.31% 96.56%
Number of salaries quoted 6005 5484 6800
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £25,000 £23,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the North West

Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the North West region.

Support Manager Salary Trend in the North West

Support Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Manager across the North West region over the 3 months to 18 December 2014.

Support Manager Salary Histogram in the North West

Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the North West region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -17 11 £50,000 +53.84% 2
Lancashire - 6 £42,500 -
Merseyside - 5 £34,000 - 1
Cheshire -17 1 £45,000 +25.00%
Support Manager
England

Support Manager
Top 30 Related IT Skills in the North West

For the 6 months to 18 December 2014, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 14 (41.18%) SLA
2 12 (35.29%) Finance
3 11 (32.35%) Microsoft
3 11 (32.35%) ITIL
4 10 (29.41%) Active Directory
4 10 (29.41%) Microsoft Certification
4 10 (29.41%) Service Delivery
5 9 (26.47%) MS Excel
6 8 (23.53%) Windows
6 8 (23.53%) MCSE
6 8 (23.53%) Telecoms
7 6 (17.65%) Banking
8 5 (14.71%) Retail
8 5 (14.71%) Resource Management
8 5 (14.71%) Life Science
8 5 (14.71%) Degree
8 5 (14.71%) Windows Vista
8 5 (14.71%) Performance Management
8 5 (14.71%) iSCSI
8 5 (14.71%) Windows Server 2008
8 5 (14.71%) Office 365
8 5 (14.71%) Software Deployment
8 5 (14.71%) Windows Server 2012
8 5 (14.71%) Exchange Server 2013
8 5 (14.71%) Service Desk Management
8 5 (14.71%) Performance Monitoring
8 5 (14.71%) NAS
8 5 (14.71%) Data Warehouse
8 5 (14.71%) MS Office
8 5 (14.71%) VoIP

Support Manager
Top Related IT Skills in the North West by Category

For the 6 months to 18 December 2014, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (14.71%) MS Exchange
1 5 (14.71%) Exchange Server 2013
2 1 (2.94%) Blackberry Enterprise Server
2 1 (2.94%) IIS
2 1 (2.94%) Apache
2 1 (2.94%) Tomcat
Applications
1 9 (26.47%) MS Excel
2 5 (14.71%) MS Office
Business Applications
1 4 (11.76%) SAP FI
1 4 (11.76%) SAP FI/CO
1 4 (11.76%) SAP CO
2 3 (8.82%) Remedy ITSM
Cloud Services
1 5 (14.71%) Office 365
Communications & Networking
1 5 (14.71%) VoIP
1 5 (14.71%) DHCP
1 5 (14.71%) Ethernet
1 5 (14.71%) TCP/IP
1 5 (14.71%) DNS
1 5 (14.71%) DECT
1 5 (14.71%) Internet
1 5 (14.71%) iSCSI
1 5 (14.71%) NAS
2 3 (8.82%) PBX
3 2 (5.88%) PSTN
4 1 (2.94%) Firewall
4 1 (2.94%) SAN
Database & Business Intelligence
1 5 (14.71%) Data Warehouse
2 4 (11.76%) BusinessObjects
2 4 (11.76%) SAP BW
3 2 (5.88%) SQL Server
4 1 (2.94%) MySQL
General
1 12 (35.29%) Finance
2 8 (23.53%) Telecoms
3 6 (17.65%) Banking
4 5 (14.71%) Retail
5 1 (2.94%) Billing
Libraries, Frameworks & Software Standards
1 1 (2.94%) Web Services
Miscellaneous
1 5 (14.71%) Life Science
2 2 (5.88%) Analytical Skills
3 1 (2.94%) Performance Metrics
3 1 (2.94%) Blackberry
Operating Systems
1 8 (23.53%) Windows
2 5 (14.71%) Windows XP
2 5 (14.71%) Windows Vista
2 5 (14.71%) Windows Server 2008
2 5 (14.71%) Windows Server 2012
3 1 (2.94%) Linux
3 1 (2.94%) UNIX
Processes & Methodologies
1 11 (32.35%) ITIL
2 10 (29.41%) Service Delivery
3 5 (14.71%) Disaster Recovery
3 5 (14.71%) Resource Management
3 5 (14.71%) Performance Management
3 5 (14.71%) Software Deployment
3 5 (14.71%) Service Desk Management
3 5 (14.71%) Performance Monitoring
4 4 (11.76%) People Management
5 3 (8.82%) Release Management
5 3 (8.82%) Continuous Improvement
5 3 (8.82%) Line Management
5 3 (8.82%) ITSM
6 1 (2.94%) Migration
6 1 (2.94%) Change Management
6 1 (2.94%) E-Commerce
6 1 (2.94%) Six Sigma
6 1 (2.94%) Project Management
6 1 (2.94%) Service Management
6 1 (2.94%) Portfolio Management
Programming Languages
1 4 (11.76%) SQL
Qualifications
1 10 (29.41%) Microsoft Certification
2 8 (23.53%) MCSE
3 5 (14.71%) Degree
4 3 (8.82%) ITIL Foundation Certificate
4 3 (8.82%) MCTS
5 2 (5.88%) Citrix Certification
5 2 (5.88%) MCSA
6 1 (2.94%) CCNA
6 1 (2.94%) CCA
6 1 (2.94%) ITIL Certification
6 1 (2.94%) VMware Certified Professional (VCP)
6 1 (2.94%) MCDST
6 1 (2.94%) Cisco Certification
6 1 (2.94%) MCITP
6 1 (2.94%) MCP
6 1 (2.94%) SC Cleared
6 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 14 (41.18%) SLA
2 1 (2.94%) ISO 9000
System Software
1 10 (29.41%) Active Directory
2 2 (5.88%) VMware Infrastructure
3 1 (2.94%) Hyper-V
Systems Management
1 2 (5.88%) SCCM
2 1 (2.94%) SCOM
2 1 (2.94%) Backup Exec
Vendors
1 11 (32.35%) Microsoft
2 5 (14.71%) Ab Initio
3 4 (11.76%) Business Objects
3 4 (11.76%) SAP
4 3 (8.82%) Remedy
5 2 (5.88%) Citrix
5 2 (5.88%) VMware
6 1 (2.94%) Oracle
6 1 (2.94%) Reuters
6 1 (2.94%) Bloomberg
6 1 (2.94%) Symantec
6 1 (2.94%) McAfee
6 1 (2.94%) Sophos
6 1 (2.94%) Cisco
Manchester
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: Yesterday
Liverpool
Nigel Frank International Limited - Newcastle
Salary: £65000 - £70000 per annum + bonus
Posted: 16 days ago
Manchester
Networx Recruitment
Salary: £55,000 Dependant on Skills
Posted: 22 days ago