The table below looks at the statistics for the Support Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Support Manager
Rank 247 222 236
Rank change year-on-year
-25 +14
Permanent jobs requiring a Support Manager 7 24 17
As % of all permanent IT jobs located in the North West 0.096% 0.36% 0.23%
As % of the Job Titles category 0.10% 0.38% 0.24%
Number of salaries quoted 5 16 17
Average salary £55,000 £33,750 £35,500
Average salary % change year-on-year
+62.96% -4.92%
90% offered a salary of more than £51,600 £27,850 £27,800
10% offered a salary of more than £62,500 £48,600 £43,353
UK excluding London average salary £42,500 £42,500 £42,500
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6928 6299 6996
As % of all permanent IT jobs located in the North West 94.59% 94.03% 96.68%
Number of salaries quoted 5771 5384 5961
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,500 £23,500 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the North West

Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the North West region.

Support Manager Salary Trend in the North West

Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the North West region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -19 4 £58,250 +79.23%
Cheshire -22 1 - -
Cumbria - 1 - -
Merseyside - 1 £55,000 -
Support Manager
England

Support Manager
Top 30 Related IT Skills in the North West

For the 6 months to 1 October 2014, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 21 (52.50%) ITIL
2 18 (45.00%) Finance
3 15 (37.50%) SLA
4 11 (27.50%) Degree
5 10 (25.00%) SAP FI/CO
5 10 (25.00%) SAP CO
5 10 (25.00%) BusinessObjects
5 10 (25.00%) Business Objects
5 10 (25.00%) SAP
5 10 (25.00%) Service Delivery
5 10 (25.00%) SAP BW
5 10 (25.00%) SAP FI
6 8 (20.00%) Line Management
7 7 (17.50%) Continuous Improvement
8 6 (15.00%) Telecoms
8 6 (15.00%) SAN
8 6 (15.00%) UNIX
8 6 (15.00%) Windows
8 6 (15.00%) Linux
9 5 (12.50%) VMware
10 4 (10.00%) Billing
10 4 (10.00%) Problem Management
10 4 (10.00%) MS Excel
10 4 (10.00%) Active Directory
10 4 (10.00%) Service Management
11 3 (7.50%) Project Management
11 3 (7.50%) Citrix
11 3 (7.50%) Microsoft
11 3 (7.50%) PRINCE2
11 3 (7.50%) VMware Infrastructure

Support Manager
Top Related IT Skills in the North West by Category

For the 6 months to 1 October 2014, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.50%) Blackberry Enterprise Server
1 1 (2.50%) Apache
1 1 (2.50%) Tomcat
1 1 (2.50%) MS Exchange
1 1 (2.50%) IIS
1 1 (2.50%) Exchange Server 2007
Applications
1 4 (10.00%) MS Excel
2 2 (5.00%) MS PowerPoint
2 2 (5.00%) MS Office
Business Applications
1 10 (25.00%) SAP FI/CO
1 10 (25.00%) SAP CO
1 10 (25.00%) SAP FI
Communications & Networking
1 6 (15.00%) SAN
2 2 (5.00%) NAS
2 2 (5.00%) Firewall
3 1 (2.50%) LAN
3 1 (2.50%) WAN
3 1 (2.50%) VPN
Database & Business Intelligence
1 10 (25.00%) BusinessObjects
1 10 (25.00%) SAP BW
2 1 (2.50%) DB2
2 1 (2.50%) MySQL
2 1 (2.50%) Oracle Database
Development Applications
1 1 (2.50%) Oracle APEX
General
1 18 (45.00%) Finance
2 6 (15.00%) Telecoms
3 4 (10.00%) Billing
4 3 (7.50%) Banking
5 2 (5.00%) Pharmaceutical
5 2 (5.00%) Advertising
6 1 (2.50%) Financial Institution
6 1 (2.50%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.50%) Middleware
1 1 (2.50%) Web Services
Miscellaneous
1 1 (2.50%) Blackberry
Operating Systems
1 6 (15.00%) UNIX
1 6 (15.00%) Windows
1 6 (15.00%) Linux
2 1 (2.50%) Windows Server 2003
2 1 (2.50%) Windows XP
2 1 (2.50%) AIX
2 1 (2.50%) Mac OS
Processes & Methodologies
1 21 (52.50%) ITIL
2 10 (25.00%) Service Delivery
3 8 (20.00%) Line Management
4 7 (17.50%) Continuous Improvement
5 4 (10.00%) Problem Management
5 4 (10.00%) Service Management
6 3 (7.50%) Project Management
6 3 (7.50%) PRINCE2
6 3 (7.50%) Incident Management
7 2 (5.00%) Business Continuity Management
7 2 (5.00%) Information Security
7 2 (5.00%) Business Continuity
7 2 (5.00%) Business Development
7 2 (5.00%) Change Management
7 2 (5.00%) ITSM
7 2 (5.00%) Risk Management
8 1 (2.50%) Stakeholder Management
8 1 (2.50%) Disaster Recovery
8 1 (2.50%) SOA
8 1 (2.50%) Change Control
Programming Languages
1 1 (2.50%) Java
1 1 (2.50%) SQL
Qualifications
1 11 (27.50%) Degree
2 2 (5.00%) Citrix Certification
2 2 (5.00%) Microsoft Certification
2 2 (5.00%) ITIL Certification
2 2 (5.00%) MCSA
3 1 (2.50%) Cisco Certification
3 1 (2.50%) CCNA
3 1 (2.50%) CCA
3 1 (2.50%) MCP
3 1 (2.50%) MCSE
3 1 (2.50%) SC Cleared
3 1 (2.50%) Security Cleared
3 1 (2.50%) MCDST
3 1 (2.50%) MCTS
3 1 (2.50%) MCITP
3 1 (2.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (37.50%) SLA
System Software
1 4 (10.00%) Active Directory
2 3 (7.50%) VMware Infrastructure
3 1 (2.50%) Hyper-V
Systems Management
1 2 (5.00%) SCCM
2 1 (2.50%) SCOM
2 1 (2.50%) Backup Exec
Vendors
1 10 (25.00%) Business Objects
1 10 (25.00%) SAP
2 5 (12.50%) VMware
3 3 (7.50%) Citrix
3 3 (7.50%) Microsoft
4 2 (5.00%) Oracle
5 1 (2.50%) NetApp
5 1 (2.50%) Apple
5 1 (2.50%) Symantec
5 1 (2.50%) McAfee
5 1 (2.50%) Sophos
5 1 (2.50%) Reuters
5 1 (2.50%) Bloomberg
5 1 (2.50%) Cisco
5 1 (2.50%) JBoss