The table below looks at the statistics for the Support Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Support Manager
Rank 218 234 234
Rank change year-on-year
+16 0
Permanent jobs requiring a Support Manager 23 18 30
As % of all permanent IT jobs located in the North West 0.34% 0.26% 0.41%
As % of the Job Titles category 0.36% 0.27% 0.42%
Number of salaries quoted 17 12 26
Average salary £41,000 £62,500 £47,250
Average salary % change year-on-year
-34.40% +32.27%
90% offered a salary of more than £33,000 £40,000 £26,450
10% offered a salary of more than £45,000 £70,000 £66,500
UK excluding London average salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6382 6710 7076
As % of all permanent IT jobs located in the North West 95.28% 95.12% 95.53%
Number of salaries quoted 5137 5464 5950
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,500 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the North West

Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the North West region.

Support Manager Salary Trend in the North West

Support Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Manager across the North West region over the 3 months to 31 March 2015.

Support Manager Salary Histogram in the North West

Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the North West region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -7 13 £40,500 -35.20% 4
Cheshire +9 7 £45,000 -30.76%
Lancashire +10 2 £37,500 +36.36% 1
Merseyside - 1 - -
Support Manager
England

Support Manager
Top 30 Related IT Skills in the North West

For the 6 months to 31 March 2015, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 17 (36.96%) Microsoft
2 14 (30.43%) ITIL
3 13 (28.26%) Windows
3 13 (28.26%) Active Directory
3 13 (28.26%) Finance
4 12 (26.09%) SLA
5 10 (21.74%) MS Excel
5 10 (21.74%) Service Delivery
6 9 (19.57%) MS Office
6 9 (19.57%) Microsoft Certification
7 8 (17.39%) MCSE
8 7 (15.22%) Banking
8 7 (15.22%) Telecoms
9 6 (13.04%) VMware
9 6 (13.04%) Internet
9 6 (13.04%) Cisco
9 6 (13.04%) Ethernet
9 6 (13.04%) TCP/IP
9 6 (13.04%) DNS
9 6 (13.04%) Performance Management
9 6 (13.04%) Windows Server 2008
9 6 (13.04%) NAS
9 6 (13.04%) Office 365
10 5 (10.87%) Software Deployment
10 5 (10.87%) Windows Server 2012
10 5 (10.87%) Exchange Server 2013
10 5 (10.87%) Service Desk Management
10 5 (10.87%) Performance Monitoring
10 5 (10.87%) iSCSI
10 5 (10.87%) People Management

Support Manager
Top Related IT Skills in the North West by Category

For the 6 months to 31 March 2015, IT jobs across the North West region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.87%) MS Exchange
1 5 (10.87%) Exchange Server 2013
2 2 (4.35%) SharePoint
2 2 (4.35%) MS Project Server
3 1 (2.17%) WebSphere
3 1 (2.17%) IIS
3 1 (2.17%) Tomcat
Applications
1 10 (21.74%) MS Excel
2 9 (19.57%) MS Office
3 2 (4.35%) MS Project
4 1 (2.17%) MS Visio
Business Applications
1 3 (6.52%) Remedy ITSM
Cloud Services
1 6 (13.04%) Office 365
Communications & Networking
1 6 (13.04%) Ethernet
1 6 (13.04%) TCP/IP
1 6 (13.04%) DNS
1 6 (13.04%) Internet
1 6 (13.04%) NAS
2 5 (10.87%) SAN
2 5 (10.87%) iSCSI
2 5 (10.87%) DECT
2 5 (10.87%) VoIP
2 5 (10.87%) DHCP
3 3 (6.52%) PBX
4 2 (4.35%) PSTN
5 1 (2.17%) LAN
5 1 (2.17%) ADSL
5 1 (2.17%) WAN
5 1 (2.17%) MPLS
5 1 (2.17%) Telnet
5 1 (2.17%) Firewall
5 1 (2.17%) SSH
5 1 (2.17%) Wireshark
Database & Business Intelligence
1 5 (10.87%) Data Warehouse
2 4 (8.70%) SQL Server
3 1 (2.17%) MS Access
3 1 (2.17%) MySQL
3 1 (2.17%) BusinessObjects
3 1 (2.17%) SQL Server 2000
3 1 (2.17%) SQL Server 2008
Development Applications
1 1 (2.17%) WinDbg
General
1 13 (28.26%) Finance
2 7 (15.22%) Banking
2 7 (15.22%) Telecoms
3 5 (10.87%) Retail
4 1 (2.17%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.17%) .NET
1 1 (2.17%) J2EE
1 1 (2.17%) ODBC
1 1 (2.17%) WSDL
1 1 (2.17%) WebSphere MQ
1 1 (2.17%) OLE DB
1 1 (2.17%) .NET Framework
Miscellaneous
1 5 (10.87%) Life Science
2 2 (4.35%) Analytical Skills
3 1 (2.17%) Performance Metrics
3 1 (2.17%) Open Source
3 1 (2.17%) Mainframe
3 1 (2.17%) Management Information System
3 1 (2.17%) Derivative
3 1 (2.17%) Computer Science
Operating Systems
1 13 (28.26%) Windows
2 6 (13.04%) Windows Server 2008
3 5 (10.87%) Windows Server 2012
3 5 (10.87%) Windows XP
3 5 (10.87%) Windows Vista
4 2 (4.35%) UNIX
5 1 (2.17%) Linux
Processes & Methodologies
1 14 (30.43%) ITIL
2 10 (21.74%) Service Delivery
3 6 (13.04%) Performance Management
4 5 (10.87%) Resource Management
4 5 (10.87%) Software Deployment
4 5 (10.87%) Service Desk Management
4 5 (10.87%) Performance Monitoring
4 5 (10.87%) People Management
4 5 (10.87%) PRINCE2
4 5 (10.87%) Disaster Recovery
5 4 (8.70%) Software Testing
5 4 (8.70%) Project Management
5 4 (8.70%) Security Testing
5 4 (8.70%) Information Assurance
6 3 (6.52%) Continuous Improvement
6 3 (6.52%) Release Management
6 3 (6.52%) Line Management
6 3 (6.52%) E-Commerce
6 3 (6.52%) Agile Software Development
6 3 (6.52%) ITSM
Programming Languages
1 5 (10.87%) SQL
2 1 (2.17%) VBScript
2 1 (2.17%) Java
2 1 (2.17%) JavaScript
Qualifications
1 9 (19.57%) Microsoft Certification
2 8 (17.39%) MCSE
3 3 (6.52%) ITIL Foundation Certificate
4 2 (4.35%) MCTS
5 1 (2.17%) Degree
5 1 (2.17%) PRINCE2 Practitioner
5 1 (2.17%) MCP
5 1 (2.17%) CCNA
5 1 (2.17%) Cisco Certification
5 1 (2.17%) ITIL Certification
Quality Assurance & Compliance
1 12 (26.09%) SLA
2 2 (4.35%) ISO 9000
System Software
1 13 (28.26%) Active Directory
2 3 (6.52%) VMware Infrastructure
3 2 (4.35%) VMware ESXi
4 1 (2.17%) Hyper-V
Vendors
1 17 (36.96%) Microsoft
2 6 (13.04%) Cisco
2 6 (13.04%) VMware
3 5 (10.87%) Ab Initio
4 4 (8.70%) NetApp
5 3 (6.52%) Remedy
6 2 (4.35%) SAP
7 1 (2.17%) Unisys
7 1 (2.17%) Oracle
7 1 (2.17%) Business Objects
7 1 (2.17%) Nortel
7 1 (2.17%) Citrix
7 1 (2.17%) Juniper
7 1 (2.17%) Alias
7 1 (2.17%) NetSuite
7 1 (2.17%) WatchGuard
7 1 (2.17%) CheckPoint
7 1 (2.17%) IBM
Oldham
Greywood Associates Limited
Salary: £30000 - £40000 per annum + bens
Posted: 12 days ago
Manchester
Applause IT Innovation
Salary: £40000 - £46000 per annum + bens
Posted: 13 days ago
Manchester
Intuition IT Solutions
Salary: £39000 - £43000 per annum
Posted: 15 days ago
Preston
Interquest - IQ Telecom
Salary: £25000 - £27000 per annum
Posted: 25 days ago
Oldham
Greywood Associates Limited
Salary: £40000 - £42000 per annum + bonus + bens
Posted: 25 days ago