Customer-Centricity Jobs in Scotland

Customer-Centric
UK > Scotland

The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 233 179 240
Rank change year-on-year -54 +61 -61
Permanent jobs citing Customer-Centricity 40 29 18
As % of all permanent jobs advertised in Scotland 0.58% 0.67% 0.30%
As % of the Processes & Methodologies category 0.64% 0.71% 0.32%
Number of salaries quoted 30 16 10
10th Percentile £36,700 - £44,750
25th Percentile £37,688 £67,500 -
Median annual salary (50th Percentile) £46,750 £70,600 £45,000
Median % change year-on-year -33.78% +56.89% -
75th Percentile £53,313 £72,500 £59,375
90th Percentile £57,500 £87,419 £67,865
UK median annual salary £47,500 £70,000 £65,000
% change year-on-year -32.14% +7.69% +18.18%

All Process and Methodology Skills
Scotland

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,205 4,105 5,541
As % of all permanent jobs advertised in Scotland 90.74% 94.35% 91.10%
Number of salaries quoted 2,476 2,058 2,852
10th Percentile £28,250 £32,000 £31,250
25th Percentile £40,000 £41,563 £41,250
Median annual salary (50th Percentile) £52,500 £57,500 £55,000
Median % change year-on-year -8.70% +4.55% +15.79%
75th Percentile £65,000 £72,500 £68,750
90th Percentile £80,000 £85,000 £83,000
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

Customer-Centricity
Job Vacancy Trend in Scotland

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Customer-Centricity in Scotland

Customer-Centricity
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Customer-Centricity in Scotland.

Salary trend for Customer-Centricity in Scotland

Customer-Centricity
Salary Histogram in Scotland

Salary distribution for jobs citing Customer-Centricity in Scotland over the 6 months to 1 June 2024.

Salary histogram for Customer-Centricity in Scotland

Customer-Centricity
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Scotland region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Glasgow -99 22 £43,500 -37.86% 5
Edinburgh +31 9 £50,000 -29.18% 4
Aberdeen -8 7 £41,000 -41.68%
Dundee - 1 £55,000 -
Inverclyde - 1 - - 1
Customer-Centricity
UK

Customer-Centricity
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.50%) Microsoft Exchange
1 1 (2.50%) SharePoint
Applications
1 3 (7.50%) Microsoft Office
2 2 (5.00%) Adobe After Effects
2 2 (5.00%) Adobe Creative Suite
2 2 (5.00%) InVision
2 2 (5.00%) Microsoft Excel
2 2 (5.00%) Microsoft PowerPoint
3 1 (2.50%) MS Visio
Business Applications
1 1 (2.50%) Payment Gateway
Cloud Services
1 6 (15.00%) SaaS
2 4 (10.00%) AWS
3 2 (5.00%) Microsoft 365
Communications & Networking
1 1 (2.50%) Internet
Development Applications
1 4 (10.00%) webpack
General
1 13 (32.50%) Social Skills
2 11 (27.50%) Analytical Skills
3 9 (22.50%) Inclusion and Diversity
4 7 (17.50%) Finance
4 7 (17.50%) Marketing
5 5 (12.50%) Law
5 5 (12.50%) Organisational Skills
6 2 (5.00%) Retail
7 1 (2.50%) Banking
7 1 (2.50%) Influencing Skills
7 1 (2.50%) Legal
Job Titles
1 12 (30.00%) Analyst
2 8 (20.00%) Business Analyst
3 7 (17.50%) Consultant
3 7 (17.50%) Implementation Consultant
4 5 (12.50%) Product Manager
5 4 (10.00%) Cloud Engineer
5 4 (10.00%) Developer
5 4 (10.00%) Front-End Developer (Client-Side Developer)
6 2 (5.00%) Customer Analyst
6 2 (5.00%) Customer Insight Analyst
6 2 (5.00%) Designer
6 2 (5.00%) Insight Analyst
6 2 (5.00%) Product Owner
6 2 (5.00%) UX Designer
7 1 (2.50%) Financial Analyst
7 1 (2.50%) IT Director
7 1 (2.50%) IT Support
7 1 (2.50%) IT Support Analyst
7 1 (2.50%) Project Manager
7 1 (2.50%) Support Analyst
Libraries, Frameworks & Software Standards
1 4 (10.00%) CSS
1 4 (10.00%) HTML
1 4 (10.00%) HTML5
1 4 (10.00%) React
1 4 (10.00%) Sass
1 4 (10.00%) Vue
Miscellaneous
1 5 (12.50%) Driving Licence
2 3 (7.50%) Product Ownership
3 2 (5.00%) Renewable Energy
4 1 (2.50%) Onboarding
4 1 (2.50%) Online Banking
4 1 (2.50%) SWIFT Messaging Network
Operating Systems
1 1 (2.50%) Windows
Processes & Methodologies
1 8 (20.00%) Project Management
1 8 (20.00%) Requirements Gathering
2 7 (17.50%) Presales
2 7 (17.50%) Product Backlog
2 7 (17.50%) Product Management
2 7 (17.50%) Product Roadmap
2 7 (17.50%) Roadmaps
2 7 (17.50%) Time Management
3 6 (15.00%) Agile
3 6 (15.00%) Analytics
3 6 (15.00%) Co-Creation
3 6 (15.00%) Data Analysis
3 6 (15.00%) Problem-Solving
4 5 (12.50%) Data-Driven Decision Making
4 5 (12.50%) Matrix Organization
4 5 (12.50%) Product Strategy
4 5 (12.50%) Product Vision
4 5 (12.50%) Strategic Roadmap
4 5 (12.50%) User Stories
4 5 (12.50%) Value Proposition
Programming Languages
1 4 (10.00%) JavaScript
Qualifications
1 5 (12.50%) Degree
2 1 (2.50%) ACCA
2 1 (2.50%) MAPM
2 1 (2.50%) MBCS
Quality Assurance & Compliance
1 1 (2.50%) ISO 20022
1 1 (2.50%) Sarbanes-Oxley
1 1 (2.50%) SLA
System Software
1 1 (2.50%) Active Directory
Vendors
1 3 (7.50%) Microsoft
2 2 (5.00%) Adobe
3 1 (2.50%) CA