The statistics below represent IT jobs advertised across the UK that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 July 2016 with a comparison to same period over 2 years.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Technical Support
Rank 367 371 304
Rank change year-on-year
+4 -67
Permanent jobs requiring a Technical Support 776 911 1118
As % of all permanent IT jobs located in the UK 0.79% 0.83% 0.96%
As % of the Job Titles category 0.82% 0.86% 1.00%
Number of salaries quoted 682 811 973
Median salary £31,000 £30,000 £32,000
Median salary % change year-on-year
+3.33% -6.25%
90% offered a salary of more than £20,500 £20,500 £22,400
10% offered a salary of more than £51,750 £47,500 £50,000
UK excluding London median salary £29,250 £28,000 £30,000
% change year-on-year
+4.46% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94638 106188 112312
As % of all permanent IT jobs located in the UK 96.43% 96.31% 96.48%
Number of salaries quoted 79637 87538 91558
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend

The demand trend of job ads that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the UK

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support within the UK.

Technical Support Salary Trend in the UK

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support over the 3 months to 25 July 2016 within the UK.

Technical Support Salary Histogram in the UK

Technical Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 723 £31,000 -4.61% 101
South East +10 274 £30,000 -7.69% 31
London -13 191 £40,000 +6.66% 18
Berkshire +15 116 £32,500 -14.47% 10
Reading +37 83 £32,500 -13.33% 8
East of England +14 65 £35,000 +25.00% 8
Surrey -4 50 £30,000 +1.69% 8
Yorkshire +16 47 £23,500 -6.00% 9
South West +20 42 £27,500 -8.33% 11
North West +26 40 £25,500 +4.08% 14
Hampshire +16 37 £30,000 +15.38% 2
West Midlands -5 35 £27,500 +10.00% 4
West Yorkshire +22 32 £23,500 -6.00% 7
Leeds +34 27 £22,500 -15.88% 4
Guildford +26 26 £31,500 -3.07% 4
East Midlands +19 23 £36,250 +7.97% 3
Bedfordshire +13 22 £26,000 -14.75%
Oxfordshire -24 22 £28,000 +1.81% 5
Birmingham +3 21 £27,500 +1.85% 2
Cheshire +45 20 £25,500 +13.33% 5
West Sussex +4 20 £35,000 -22.22%
Hertfordshire +16 18 £37,500 +25.00% 1
Wales -16 18 £26,500 -3.63% 1
Nottinghamshire +20 17 £53,750 +88.59% 1
Bracknell -7 16 £40,000 +3.89%
Wiltshire +17 15 £32,500 -3.70% 3
Oxford -6 15 £27,500 -8.33% 5
Nottingham +25 14 £53,750 +88.59% 1
City of London +17 14 £33,000 -22.35% 7
Cardiff +13 14 £26,250 +4.89%

Technical Support Skill Set
Top 30 Related IT Skills

For the 6 months to 25 July 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support in the job title.

1 840 (49.97%) Windows
2 630 (37.48%) Microsoft
3 516 (30.70%) Active Directory
4 446 (26.53%) SQL
5 435 (25.88%) Windows Server
6 391 (23.26%) VMware
7 339 (20.17%) MS Excel
8 299 (17.79%) Degree
9 283 (16.84%) Linux
10 263 (15.65%) ITIL
11 262 (15.59%) Windows Server 2008
12 252 (14.99%) MS Office
13 251 (14.93%) SQL Server
14 248 (14.75%) Firewall
15 242 (14.40%) MS Exchange
16 239 (14.22%) Finance
17 230 (13.68%) Cisco
18 229 (13.62%) VMware Infrastructure
19 223 (13.27%) TCP/IP
20 221 (13.15%) Windows Server 2012
21 183 (10.89%) Windows 7
22 171 (10.17%) Analytical Skills
23 157 (9.34%) SLA
24 151 (8.98%) Oracle
25 147 (8.74%) LAN
26 146 (8.69%) Unix
27 141 (8.39%) DNS
27 141 (8.39%) SAN
27 141 (8.39%) Hyper-V
28 131 (7.79%) Windows Server 2003

Technical Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 242 (14.40%) MS Exchange
2 118 (7.02%) IIS
3 114 (6.78%) SharePoint
4 71 (4.22%) Exchange Server 2013
5 70 (4.16%) Apache
5 70 (4.16%) Exchange Server 2010
6 53 (3.15%) WebSphere
7 49 (2.91%) Skype for Business
7 49 (2.91%) Tomcat
8 48 (2.86%) Exchange Server 2007
9 34 (2.02%) WebLogic
10 33 (1.96%) JBoss
11 27 (1.61%) Exchange Server 2003
12 16 (0.95%) Exchange Server 2000
13 11 (0.65%) BizTalk Server
14 10 (0.59%) SharePoint 2013
15 7 (0.42%) SharePoint Server
16 5 (0.30%) Confluence
16 5 (0.30%) SharePoint 2010
16 5 (0.30%) Site Server
Applications
1 339 (20.17%) MS Excel
2 252 (14.99%) MS Office
3 17 (1.01%) MS PowerPoint
4 10 (0.59%) MS Visio
5 2 (0.12%) MS Project
6 1 (0.059%) Photoshop
Business Applications
1 12 (0.71%) Dynamics CRM
2 11 (0.65%) Remedy ITSM
3 6 (0.36%) Oracle EBS
3 6 (0.36%) Oracle EBS R12
4 5 (0.30%) Dynamics AX
5 4 (0.24%) Oracle Applications
5 4 (0.24%) Salesforce.com CRM
5 4 (0.24%) SAP Business One
6 3 (0.18%) Sage 200
7 2 (0.12%) assyst
7 2 (0.12%) LatentZero
7 2 (0.12%) MetaTrader
7 2 (0.12%) Payment Gateway
7 2 (0.12%) Sage 1000
7 2 (0.12%) SAP Oil and Gas
7 2 (0.12%) thinkFolio
8 1 (0.059%) Decalog
8 1 (0.059%) HiInvest
8 1 (0.059%) Infor SunSystems
8 1 (0.059%) Sage X3
Cloud Services
1 108 (6.42%) Office 365
2 48 (2.86%) SaaS
3 30 (1.78%) Amazon AWS
4 20 (1.19%) Microsoft Azure
5 10 (0.59%) Google Apps
6 4 (0.24%) Cloud Computing
6 4 (0.24%) Mimecast
7 3 (0.18%) Google Analytics
7 3 (0.18%) iTunes
7 3 (0.18%) OneDrive
8 2 (0.12%) GitHub
8 2 (0.12%) IaaS
9 1 (0.059%) Dropbox
9 1 (0.059%) Yammer
Communications & Networking
1 248 (14.75%) Firewall
2 223 (13.27%) TCP/IP
3 147 (8.74%) LAN
4 141 (8.39%) DNS
4 141 (8.39%) SAN
5 129 (7.67%) WAN
6 113 (6.72%) Internet
7 102 (6.07%) DHCP
8 100 (5.95%) VoIP
9 66 (3.93%) VPN
10 57 (3.39%) NAS
11 56 (3.33%) Wireless
12 49 (2.91%) Broadband
13 37 (2.20%) PBX
14 35 (2.08%) SNMP
15 32 (1.90%) HTTP
15 32 (1.90%) VLAN
16 30 (1.78%) SMTP
17 27 (1.61%) ADSL
17 27 (1.61%) IP Telephony
Database & Business Intelligence
1 251 (14.93%) SQL Server
2 62 (3.69%) MySQL
3 35 (2.08%) Oracle Database
4 26 (1.55%) Relational Database
5 24 (1.43%) SQL Server 2008
6 21 (1.25%) SQL Server 2012
7 16 (0.95%) SQL Server 2005
7 16 (0.95%) SQL Server Reporting Services
8 15 (0.89%) BusinessObjects
9 14 (0.83%) DB2
10 9 (0.54%) Oracle Reports
10 9 (0.54%) RDBMS
11 7 (0.42%) Oracle Database 11g
11 7 (0.42%) SQL Server 2014
11 7 (0.42%) SQL Server Analysis Services
12 6 (0.36%) Data Warehouse
12 6 (0.36%) KDB
12 6 (0.36%) PostgreSQL
12 6 (0.36%) SQL Server Integration Services
13 3 (0.18%) MS Access
Development Applications
1 19 (1.13%) JIRA
2 12 (0.71%) Oracle Forms
3 10 (0.59%) Visual Studio
4 6 (0.36%) JDeveloper
4 6 (0.36%) Toad
5 4 (0.24%) Selenium
5 4 (0.24%) Subversion
6 3 (0.18%) Git (software)
7 2 (0.12%) Android Studio
7 2 (0.12%) Bugzilla
7 2 (0.12%) Jenkins
7 2 (0.12%) MSI
7 2 (0.12%) PowerBuilder
7 2 (0.12%) Talend Open Studio
7 2 (0.12%) VSS/SourceSafe
8 1 (0.059%) Ant
8 1 (0.059%) Atlassian Bamboo
8 1 (0.059%) HP UFT
8 1 (0.059%) LoadRunner
8 1 (0.059%) Maven
General
1 239 (14.22%) Finance
2 125 (7.44%) Telecoms
3 55 (3.27%) German Language
4 39 (2.32%) Retail
5 37 (2.20%) Banking
6 33 (1.96%) French Language
7 24 (1.43%) Manufacturing
8 23 (1.37%) Billing
9 22 (1.31%) Front Office
10 21 (1.25%) Back Office
11 20 (1.19%) Marketing
12 15 (0.89%) Electronics
12 15 (0.89%) Law
13 14 (0.83%) Financial Institution
14 13 (0.77%) Spanish Language
15 11 (0.65%) Advertising
15 11 (0.65%) Legal
16 10 (0.59%) Automotive
17 6 (0.36%) Local Government
17 6 (0.36%) Military
Libraries, Frameworks & Software Standards
1 94 (5.59%) HTML
2 71 (4.22%) .NET
3 49 (2.91%) XML
4 39 (2.32%) CSS
5 28 (1.67%) Web Services
6 26 (1.55%) FIX Protocol
7 12 (0.71%) J2EE
8 11 (0.65%) Middleware
9 9 (0.54%) XSLT
10 8 (0.48%) SOAP
10 8 (0.48%) WCF
11 7 (0.42%) Regular Expression
12 6 (0.36%) .NET Framework
12 6 (0.36%) ASP.NET
12 6 (0.36%) Django
12 6 (0.36%) JSON
13 5 (0.30%) JSP
14 4 (0.24%) Spring
14 4 (0.24%) Tapestry
14 4 (0.24%) X-Windows
Miscellaneous
1 171 (10.17%) Analytical Skills
2 84 (5.00%) Computer Science
3 59 (3.51%) Driving Licence
4 51 (3.03%) Data Centre
5 48 (2.86%) Blackberry
6 40 (2.38%) Clustering
6 40 (2.38%) Mathematics
7 31 (1.84%) Management Information System
8 30 (1.78%) Hedge funds
9 29 (1.73%) Replication
10 22 (1.31%) Derivative
10 22 (1.31%) Equities
11 21 (1.25%) Enterprise Software
11 21 (1.25%) iPad
11 21 (1.25%) Private Cloud
12 20 (1.19%) PKI
13 19 (1.13%) e-Learning
14 15 (0.89%) Learning Management System
15 14 (0.83%) Mobile App
15 14 (0.83%) Statistics
Operating Systems
1 840 (49.97%) Windows
2 435 (25.88%) Windows Server
3 283 (16.84%) Linux
4 262 (15.59%) Windows Server 2008
5 221 (13.15%) Windows Server 2012
6 183 (10.89%) Windows 7
7 146 (8.69%) Unix
8 131 (7.79%) Windows Server 2003
9 85 (5.06%) Windows 8
10 68 (4.05%) Windows XP
11 53 (3.15%) Windows 10
12 45 (2.68%) Android
13 42 (2.50%) Apple iOS
14 31 (1.84%) Mac OS X
14 31 (1.84%) Red Hat Enterprise Linux
15 23 (1.37%) AIX
16 20 (1.19%) Solaris
17 16 (0.95%) CentOS
18 15 (0.89%) Windows 2000 Server
19 12 (0.71%) Mac OS
Processes & Methodologies
1 263 (15.65%) ITIL
2 80 (4.76%) Project Management
3 75 (4.46%) CRM
4 70 (4.16%) Incident Management
5 60 (3.57%) Service Delivery
6 53 (3.15%) Service Management
7 49 (2.91%) Problem Management
8 48 (2.86%) Mentoring
9 45 (2.68%) Time Management
10 43 (2.56%) Presales
11 40 (2.38%) Change Management
12 38 (2.26%) Migration
13 34 (2.02%) Network Management
14 33 (1.96%) Change Control
15 32 (1.90%) Business Intelligence
15 32 (1.90%) Coaching
16 31 (1.84%) Continuous Improvement
17 30 (1.78%) Disaster Recovery
17 30 (1.78%) Kalman Filter
17 30 (1.78%) Validation
Programming Languages
1 446 (26.53%) SQL
2 109 (6.48%) Java
3 84 (5.00%) JavaScript
4 79 (4.70%) PowerShell
5 44 (2.62%) C#
6 40 (2.38%) Python
7 38 (2.26%) Perl
7 38 (2.26%) PL/SQL
8 31 (1.84%) Shell Script
9 30 (1.78%) PHP
10 28 (1.67%) C
11 27 (1.61%) VBScript
12 23 (1.37%) C++
13 16 (0.95%) VBA
14 15 (0.89%) T-SQL
15 13 (0.77%) VB
16 10 (0.59%) Bash Shell
17 7 (0.42%) VB.NET
18 4 (0.24%) Ruby
19 3 (0.18%) Delphi
Qualifications
1 299 (17.79%) Degree
2 117 (6.96%) Microsoft Certification
3 114 (6.78%) Cisco Certification
4 111 (6.60%) CCNA
5 64 (3.81%) MCSE
6 51 (3.03%) Security Cleared
7 42 (2.50%) VMware Certified Professional (VCP)
8 39 (2.32%) MCP
9 32 (1.90%) MCSA
10 31 (1.84%) SC Cleared
11 28 (1.67%) MCITP
12 27 (1.61%) ITIL Certification
13 20 (1.19%) CCNP
14 19 (1.13%) MCDST
15 18 (1.07%) VCP5
16 17 (1.01%) ITIL Foundation Certificate
17 16 (0.95%) CEH
17 16 (0.95%) CISSP
18 15 (0.89%) HND
19 13 (0.77%) A+ Certification
Quality Assurance & Compliance
1 157 (9.34%) SLA
2 31 (1.84%) QA
3 22 (1.31%) Data Quality
4 11 (0.65%) ISO/IEC 27001
5 2 (0.12%) HL7
5 2 (0.12%) ISO/IEC 20000
6 1 (0.059%) GAMP
System Software
1 516 (30.70%) Active Directory
2 229 (13.62%) VMware Infrastructure
3 141 (8.39%) Hyper-V
4 38 (2.26%) Terminal Services
5 33 (1.96%) VMware ESX
6 29 (1.73%) vSphere
7 24 (1.43%) Microsoft App-V
8 23 (1.37%) VMware ESXi
8 23 (1.37%) XenApp
9 21 (1.25%) BitLocker
10 18 (1.07%) Virtual Machines
11 17 (1.01%) XenDesktop
12 14 (0.83%) Virtual Servers
13 13 (0.77%) Terminal Server
14 12 (0.71%) VMware Server
14 12 (0.71%) XenServer
15 11 (0.65%) Oracle RAC
16 10 (0.59%) NFS
16 10 (0.59%) Virtual Desktop
17 8 (0.48%) Microsoft Virtual Server
Systems Management
1 48 (2.86%) SCCM
2 46 (2.74%) Backup Exec
3 21 (1.25%) Icinga
4 17 (1.01%) Nagios
5 16 (0.95%) McAfee ePO
5 16 (0.95%) Tivoli
6 14 (0.83%) HP Data Protector
7 13 (0.77%) Tivoli Storage Manager
8 12 (0.71%) Norton AntiVirus
9 11 (0.65%) FortiGate
9 11 (0.65%) Microsoft Clustering
10 10 (0.59%) SCOM
11 9 (0.54%) NetBackup
12 8 (0.48%) Puppet
13 7 (0.42%) Nmap
14 6 (0.36%) ITRS Geneos
14 6 (0.36%) Legato
15 5 (0.30%) Nessus
15 5 (0.30%) SCVMM
15 5 (0.30%) WSUS
Vendors
1 630 (37.48%) Microsoft
2 391 (23.26%) VMware
3 230 (13.68%) Cisco
4 151 (8.98%) Oracle
5 130 (7.73%) Citrix
6 77 (4.58%) HP
7 47 (2.80%) EMC
7 47 (2.80%) IBM
8 46 (2.74%) Avaya
8 46 (2.74%) Veeam
9 45 (2.68%) Apple
10 44 (2.62%) Red Hat
11 34 (2.02%) CheckPoint
11 34 (2.02%) Juniper
12 33 (1.96%) Mitel
13 30 (1.78%) Salesforce.com
14 27 (1.61%) NetApp
15 26 (1.55%) Dell
16 25 (1.49%) Symantec
17 23 (1.37%) Fortinet
Reading, Berkshire
Premier IT
Salary: £28000 - £32000 per annum + Benefits
Posted: 7 hours ago
Oxford, Oxfordshire
Searchability
Salary: £25000 - £30000 per annum + Pension, Flexible Working, Training Budget
Posted: 2 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £30,000 per annum DOE
Posted: 8 hours ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £40,000 to £55,000 per annum superb basic with guaranteed bonus a
Posted: 2 days ago
Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum + benefits
Posted: 7 hours ago
London
Stott & May
Salary: £45000 - £60000 per annum
Posted: 3 days ago
City, London
Absolute Solution Limited
Salary: From £32,000 to £35,000 per annum 35k plus bens
Posted: 3 days ago
Manchester, Lancashire
Applause IT Innovation
Salary: £22000 - £25000 per annum + bens
Posted: 3 days ago
Milton Keynes, Buckinghamshire
KDR
Salary: £19000 - £25000 per annum + Benefits
Posted: 11 hours ago
North Yorkshire
Searchability
Salary: £20000 - £30000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £16,000 to £20,000 per annum plus additional benefits
Posted: 4 days ago
Chorley, Lancashire
Verticality Ltd
Salary: £45k - £50k plus benefits
Posted: 15 hours ago
Nuneaton, Warwickshire
Technical Team Solutions
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 4 days ago
Dorchester, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Fife
Reed Technology
Salary: £33000 - £35000 per annum
Posted: 4 days ago
West Drayton, Middlesex
Xist4 IT Recruitment
Salary: £28-32,000 + Bens
Posted: 4 days ago
Chorley, Lancashire
Applause IT Innovation
Salary: £40000 - £50000 per annum + Pension, Healthcare etc.
Posted: 10 hours ago
Bradford, West Yorkshire
Chassam Contract
Salary: From £22,000 to £25,000 per annum
Posted: 6 days ago
Loughborough, Leicestershire
Blues Point Ltd
Salary: From £18,000 to £25,000 per annum + benefits inc pension
Posted: 3 days ago
Northampton, Northamptonshire
Burns Sheehan
Salary: £20000.00 - £28000.00 per annum
Posted: 4 days ago
Guildford, Surrey
Miller Maxwell Ltd
Salary: From £34,000 to £38,000 per annum + bonus + benefits
Posted: 4 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £27,500 to £30,000 per annum Superb base with excellent training
Posted: 2 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £24000 - £28000 per annum + Pension & Benefits
Posted: 6 days ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + Bonus + Benefits + Training
Posted: 4 days ago
Guildford, Surrey
Harrington Starr
Salary: £30000 - £35000 per annum + Bonus + Benefits
Posted: 5 days ago
London
Cyber Team
Salary: From £35,000 to £40,000 per annum
Posted: 5 days ago
Bristol, Avon
Xist4 IT Recruitment
Salary: Competitive
Posted: 6 days ago
Glasgow, Lanarkshire
Peopleworks
Salary: From £20,000 to £25,000 per annum Negotiable + Bonus + Shift Allowance
Posted: 3 days ago
Kent
DCL Search & Selection
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: 3 days ago