The statistics below represent IT jobs advertised across the UK that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Technical Support
Rank 373 362 325
Rank change year-on-year
-11 -37
Permanent jobs requiring a Technical Support 794 943 1131
As % of all permanent IT jobs located in the UK 0.81% 0.85% 0.94%
As % of the Job Titles category 0.84% 0.88% 0.97%
Number of salaries quoted 681 850 1001
Median salary £30,000 £32,000 £32,500
Median salary % change year-on-year
-6.25% -1.53%
90% offered a salary of more than £20,480 £20,650 £22,500
10% offered a salary of more than £52,500 £47,500 £50,000
UK excluding London median salary £28,000 £28,500 £30,000
% change year-on-year
-1.75% -5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94361 106979 116217
As % of all permanent IT jobs located in the UK 96.39% 96.46% 96.49%
Number of salaries quoted 79501 88148 95129
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend

The demand trend of job ads that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the UK

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support within the UK.

Technical Support Salary Trend in the UK

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support over the 3 months to 30 June 2016 within the UK.

Technical Support Salary Histogram in the UK

Technical Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 721 £31,000 -4.61% 82
South East +8 265 £30,000 -9.09% 25
London -39 212 £40,000 +14.28% 11
Berkshire +19 112 £37,500 -2.59% 5
Reading +41 80 £32,500 -16.12% 3
East of England +8 64 £35,000 +34.61% 8
Yorkshire +27 56 £23,500 -6.00% 7
Surrey -6 47 £29,750 -6.29% 6
North West +28 40 £24,750 -7.04% 19
Hampshire +27 40 £30,000 +3.44% 3
West Yorkshire +36 38 £23,500 -6.00% 5
South West -4 31 £27,500 -8.33% 6
Leeds +32 29 £23,500 -20.33% 4
Wales +1 28 £26,500 -3.63%
Hertfordshire +22 27 £37,500 +33.92% 3
West Midlands -28 27 £27,500 +10.00% 4
Oxfordshire -26 23 £28,000 -5.08% 5
Cheshire +54 22 £21,250 -13.26% 6
City of London -2 22 £33,750 -20.58% 4
East Midlands +21 20 £36,250 +29.46% 2
Bracknell +3 18 £40,000 +3.89%
Wiltshire +22 17 £31,000 +19.23% 2
Guildford +17 17 £30,000 +7.14% 4
Cardiff +12 17 £26,000 +3.94%
South Wales -6 17 £26,000 -5.45%
Bedfordshire -3 16 £26,000 +4.00% 2
Nottinghamshire +16 15 £53,750 +91.96% 2
Manchester +6 15 £32,500 +22.06% 7
Birmingham -13 15 £27,500 - 1
West Sussex +1 14 £35,000 -22.22% 1

Technical Support Skill Set
Top 30 Related IT Skills

For the 6 months to 30 June 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support in the job title.

1 890 (51.39%) Windows
2 632 (36.49%) Microsoft
3 546 (31.52%) Active Directory
4 459 (26.50%) Windows Server
5 445 (25.69%) SQL
6 430 (24.83%) VMware
7 322 (18.59%) MS Excel
8 319 (18.42%) Degree
9 299 (17.26%) Windows Server 2008
10 295 (17.03%) Linux
11 266 (15.36%) MS Exchange
12 257 (14.84%) ITIL
12 257 (14.84%) Firewall
13 256 (14.78%) Finance
14 254 (14.67%) Windows Server 2012
15 253 (14.61%) SQL Server
16 252 (14.55%) VMware Infrastructure
17 249 (14.38%) MS Office
18 233 (13.45%) Cisco
18 233 (13.45%) TCP/IP
19 194 (11.20%) Windows 7
20 178 (10.28%) Oracle
21 173 (9.99%) Unix
21 173 (9.99%) Analytical Skills
22 168 (9.70%) SLA
23 157 (9.06%) LAN
23 157 (9.06%) Hyper-V
24 151 (8.72%) DNS
24 151 (8.72%) Windows Server 2003
25 142 (8.20%) Citrix

Technical Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 266 (15.36%) MS Exchange
2 122 (7.04%) IIS
3 105 (6.06%) SharePoint
4 91 (5.25%) Exchange Server 2013
5 86 (4.97%) Exchange Server 2010
6 76 (4.39%) Apache
7 60 (3.46%) Tomcat
8 58 (3.35%) WebSphere
9 48 (2.77%) Exchange Server 2007
10 44 (2.54%) JBoss
11 40 (2.31%) WebLogic
12 37 (2.14%) Skype for Business
13 27 (1.56%) Exchange Server 2003
14 21 (1.21%) Exchange Server 2000
15 13 (0.75%) BizTalk Server
16 9 (0.52%) CMS
16 9 (0.52%) SharePoint 2013
17 8 (0.46%) IBM Notes
18 7 (0.40%) OpenStack
18 7 (0.40%) WebSphere Application Server
Applications
1 322 (18.59%) MS Excel
2 249 (14.38%) MS Office
3 12 (0.69%) MS PowerPoint
4 9 (0.52%) MS Visio
5 2 (0.12%) MS Project
6 1 (0.058%) Adobe Creative Suite
6 1 (0.058%) Photoshop
Business Applications
1 8 (0.46%) Dynamics CRM
2 5 (0.29%) Dynamics AX
2 5 (0.29%) Oracle EBS
2 5 (0.29%) Oracle EBS R12
2 5 (0.29%) Remedy ITSM
2 5 (0.29%) SAP Business One
3 4 (0.23%) Salesforce.com CRM
4 3 (0.17%) Infor SunSystems
4 3 (0.17%) LatentZero
4 3 (0.17%) thinkFolio
5 2 (0.12%) assyst
5 2 (0.12%) Decalog
5 2 (0.12%) HiInvest
5 2 (0.12%) JDE EnterpriseOne
5 2 (0.12%) Oracle Applications
5 2 (0.12%) SAP Oil and Gas
6 1 (0.058%) Changepoint
6 1 (0.058%) Dynamics NAV
6 1 (0.058%) Line 500
6 1 (0.058%) Oracle iProcurement
Cloud Services
1 105 (6.06%) Office 365
2 64 (3.70%) SaaS
3 30 (1.73%) Amazon AWS
4 17 (0.98%) Microsoft Azure
5 7 (0.40%) Google Apps
6 6 (0.35%) PaaS
7 4 (0.23%) Cloud Computing
8 3 (0.17%) Google Analytics
8 3 (0.17%) iTunes
8 3 (0.17%) Mimecast
9 2 (0.12%) IaaS
10 1 (0.058%) Adobe Creative Cloud
10 1 (0.058%) GitHub
Communications & Networking
1 257 (14.84%) Firewall
2 233 (13.45%) TCP/IP
3 157 (9.06%) LAN
4 151 (8.72%) DNS
5 141 (8.14%) WAN
6 138 (7.97%) SAN
7 117 (6.76%) Internet
8 114 (6.58%) DHCP
9 89 (5.14%) VoIP
10 68 (3.93%) VPN
11 56 (3.23%) Broadband
11 56 (3.23%) NAS
11 56 (3.23%) Wireless
12 35 (2.02%) SNMP
13 33 (1.91%) iSCSI
14 31 (1.79%) HTTP
15 30 (1.73%) ADSL
15 30 (1.73%) SMTP
16 27 (1.56%) PBX
17 26 (1.50%) Ethernet
Database & Business Intelligence
1 253 (14.61%) SQL Server
2 70 (4.04%) MySQL
3 33 (1.91%) Oracle Database
4 28 (1.62%) Relational Database
5 27 (1.56%) SQL Server 2008
6 22 (1.27%) SQL Server 2012
6 22 (1.27%) SQL Server Reporting Services
7 21 (1.21%) SQL Server 2005
8 17 (0.98%) BusinessObjects
9 12 (0.69%) DB2
10 11 (0.64%) RDBMS
11 8 (0.46%) NoSQL
11 8 (0.46%) Oracle Reports
12 7 (0.40%) Data Warehouse
12 7 (0.40%) Oracle Database 11g
12 7 (0.40%) SQL Server Analysis Services
13 6 (0.35%) KDB
13 6 (0.35%) MongoDB
13 6 (0.35%) SQL Server Integration Services
14 5 (0.29%) Apache Cassandra
Development Applications
1 17 (0.98%) JIRA
2 12 (0.69%) Visual Studio
3 11 (0.64%) Oracle Forms
4 4 (0.23%) Git (software)
4 4 (0.23%) JDeveloper
4 4 (0.23%) Selenium
4 4 (0.23%) Subversion
4 4 (0.23%) Toad
5 2 (0.12%) Android Studio
5 2 (0.12%) Bugzilla
5 2 (0.12%) Jenkins
5 2 (0.12%) MSI
5 2 (0.12%) PowerBuilder
5 2 (0.12%) Talend Open Studio
5 2 (0.12%) VSS/SourceSafe
6 1 (0.058%) Ant
6 1 (0.058%) HP UFT
6 1 (0.058%) LoadRunner
6 1 (0.058%) Maven
6 1 (0.058%) SQL Server Management Studio (SSMS)
General
1 256 (14.78%) Finance
2 134 (7.74%) Telecoms
3 65 (3.75%) German Language
4 47 (2.71%) Retail
5 41 (2.37%) Banking
6 40 (2.31%) French Language
7 25 (1.44%) Front Office
8 23 (1.33%) Billing
8 23 (1.33%) Manufacturing
9 22 (1.27%) Back Office
9 22 (1.27%) Marketing
10 15 (0.87%) Electronics
10 15 (0.87%) Financial Institution
10 15 (0.87%) Law
11 14 (0.81%) Spanish Language
12 11 (0.64%) Legal
13 9 (0.52%) Advertising
14 6 (0.35%) Automotive
14 6 (0.35%) Military
15 5 (0.29%) Investment Banking
Libraries, Frameworks & Software Standards
1 100 (5.77%) HTML
2 69 (3.98%) .NET
3 62 (3.58%) XML
4 42 (2.42%) CSS
5 30 (1.73%) Web Services
6 20 (1.15%) FIX Protocol
7 17 (0.98%) Middleware
8 16 (0.92%) J2EE
9 10 (0.58%) SOAP
10 9 (0.52%) ASP.NET
10 9 (0.52%) WCF
10 9 (0.52%) XSLT
11 8 (0.46%) .NET Framework
11 8 (0.46%) LAMP
12 7 (0.40%) Regular Expression
13 6 (0.35%) Django
13 6 (0.35%) jQuery
13 6 (0.35%) JSON
13 6 (0.35%) JSP
13 6 (0.35%) REST
Miscellaneous
1 173 (9.99%) Analytical Skills
2 92 (5.31%) Computer Science
3 56 (3.23%) Data Centre
4 51 (2.94%) Driving Licence
5 43 (2.48%) Blackberry
6 37 (2.14%) Clustering
7 36 (2.08%) Mathematics
8 35 (2.02%) Management Information System
9 32 (1.85%) Hedge funds
10 22 (1.27%) Derivative
10 22 (1.27%) Replication
11 20 (1.15%) Equities
11 20 (1.15%) PKI
11 20 (1.15%) Private Cloud
12 19 (1.10%) e-Learning
13 16 (0.92%) iPad
13 16 (0.92%) Mainframe
13 16 (0.92%) Statistics
14 14 (0.81%) Learning Management System
14 14 (0.81%) SCORM
Operating Systems
1 890 (51.39%) Windows
2 459 (26.50%) Windows Server
3 299 (17.26%) Windows Server 2008
4 295 (17.03%) Linux
5 254 (14.67%) Windows Server 2012
6 194 (11.20%) Windows 7
7 173 (9.99%) Unix
8 151 (8.72%) Windows Server 2003
9 98 (5.66%) Windows 8
10 71 (4.10%) Windows XP
11 56 (3.23%) Windows 10
12 43 (2.48%) Android
13 40 (2.31%) Apple iOS
14 32 (1.85%) Red Hat Enterprise Linux
15 22 (1.27%) Mac OS X
16 21 (1.21%) Windows 2000 Server
17 20 (1.15%) AIX
17 20 (1.15%) Solaris
18 15 (0.87%) Debian
19 14 (0.81%) Ubuntu
Processes & Methodologies
1 257 (14.84%) ITIL
2 82 (4.73%) Project Management
3 73 (4.21%) CRM
4 70 (4.04%) Service Delivery
5 66 (3.81%) Incident Management
6 52 (3.00%) Mentoring
7 51 (2.94%) Service Management
8 49 (2.83%) Problem Management
9 43 (2.48%) Time Management
10 39 (2.25%) Presales
11 35 (2.02%) Network Management
12 33 (1.91%) Change Management
12 33 (1.91%) Migration
13 32 (1.85%) Business Intelligence
14 31 (1.79%) ERP
14 31 (1.79%) Kalman Filter
15 30 (1.73%) Change Control
16 29 (1.67%) Validation
17 28 (1.62%) Disaster Recovery
18 26 (1.50%) Asset Management
Programming Languages
1 445 (25.69%) SQL
2 115 (6.64%) Java
3 95 (5.48%) JavaScript
4 81 (4.68%) PowerShell
5 46 (2.66%) Python
6 45 (2.60%) C#
7 41 (2.37%) Perl
8 38 (2.19%) PL/SQL
9 33 (1.91%) PHP
10 29 (1.67%) Shell Script
10 29 (1.67%) VBScript
11 26 (1.50%) C
12 24 (1.39%) C++
13 21 (1.21%) Bash Shell
14 16 (0.92%) VB
15 15 (0.87%) T-SQL
16 14 (0.81%) VBA
17 8 (0.46%) VB.NET
18 3 (0.17%) Delphi
18 3 (0.17%) Pascal
Qualifications
1 319 (18.42%) Degree
2 111 (6.41%) Microsoft Certification
3 104 (6.00%) Cisco Certification
4 102 (5.89%) CCNA
5 56 (3.23%) MCSE
6 51 (2.94%) Security Cleared
7 43 (2.48%) VMware Certified Professional (VCP)
8 33 (1.91%) SC Cleared
9 28 (1.62%) ITIL Certification
9 28 (1.62%) MCSA
10 27 (1.56%) MCP
11 25 (1.44%) MCITP
12 22 (1.27%) CCNP
13 20 (1.15%) MCDST
14 19 (1.10%) CEH
14 19 (1.10%) CISSP
14 19 (1.10%) HND
15 18 (1.04%) VCP5
16 14 (0.81%) ITIL Foundation Certificate
17 11 (0.64%) A+ Certification
Quality Assurance & Compliance
1 168 (9.70%) SLA
2 28 (1.62%) QA
3 22 (1.27%) Data Quality
4 12 (0.69%) ISO/IEC 27001
5 2 (0.12%) ISO/IEC 20000
6 1 (0.058%) GAMP
6 1 (0.058%) HL7
6 1 (0.058%) PCI DSS
System Software
1 546 (31.52%) Active Directory
2 252 (14.55%) VMware Infrastructure
3 157 (9.06%) Hyper-V
4 46 (2.66%) Terminal Services
5 44 (2.54%) VMware ESX
6 32 (1.85%) vSphere
7 27 (1.56%) XenApp
8 26 (1.50%) VMware ESXi
9 25 (1.44%) Microsoft App-V
10 22 (1.27%) XenDesktop
11 20 (1.15%) BitLocker
12 16 (0.92%) Terminal Server
13 15 (0.87%) Virtual Machines
14 13 (0.75%) Virtual Servers
15 11 (0.64%) NFS
15 11 (0.64%) Oracle RAC
15 11 (0.64%) VMware Server
16 9 (0.52%) XenServer
17 8 (0.46%) Virtual Desktop
17 8 (0.46%) VMware Workstation
Systems Management
1 46 (2.66%) Backup Exec
2 42 (2.42%) SCCM
3 20 (1.15%) Icinga
4 14 (0.81%) McAfee ePO
5 12 (0.69%) HP Data Protector
5 12 (0.69%) Nagios
5 12 (0.69%) Tivoli
6 11 (0.64%) FortiGate
6 11 (0.64%) Tivoli Storage Manager
7 9 (0.52%) Microsoft Clustering
7 9 (0.52%) Norton AntiVirus
8 8 (0.46%) Nmap
9 7 (0.40%) NetBackup
9 7 (0.40%) Puppet
9 7 (0.40%) SCOM
10 6 (0.35%) ITRS Geneos
10 6 (0.35%) Legato
11 5 (0.29%) AirWatch
11 5 (0.29%) Nessus
11 5 (0.29%) Simpana
Vendors
1 632 (36.49%) Microsoft
2 430 (24.83%) VMware
3 233 (13.45%) Cisco
4 178 (10.28%) Oracle
5 142 (8.20%) Citrix
6 75 (4.33%) HP
7 55 (3.18%) IBM
8 46 (2.66%) EMC
8 46 (2.66%) Red Hat
9 43 (2.48%) Veeam
10 41 (2.37%) Avaya
11 38 (2.19%) Juniper
12 36 (2.08%) NetApp
13 31 (1.79%) Apple
13 31 (1.79%) CheckPoint
13 31 (1.79%) Salesforce.com
14 29 (1.67%) Dell
15 25 (1.44%) Sun
16 23 (1.33%) Mitel
17 22 (1.27%) Symantec
Guildford, Surrey
Miller Maxwell Ltd
Salary: From £34,000 to £38,000 per annum + bonus + benefits
Posted: 5 hours ago
Bolton, Lancashire
Kingfisher Consultancy
Salary: £23000 - £25000 per annum + 25 hols, parking,
Posted: 7 hours ago
Warrington, Cheshire
Chassam Contract
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
Runcorn, Cheshire
Rowlands Pharmacy
Salary: £20,080.52 per annum +£2,500 Annual Bonus, Saturday Overtime
Posted: 5 hours ago
Watford, Hertfordshire
Bluetownonline
Posted: Yesterday
City, London
Streamline Connections
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £35000 - £45000 per annum + Bonus + Benefits + Training
Posted: 1 hour ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £37,000 per annum £35,000 to £37,000 Negotiable + G'Te
Posted: 9 hours ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £32000.00 per annum + fantastic benefits & pension
Posted: Yesterday
Liverpool, Merseyside
Oscar
Salary: £23000 - £25000 per annum
Posted: 13 hours ago
Guildford, Surrey
Harrington Starr
Salary: £30000 - £40000 per annum + Bonus + Benefits + Training
Posted: Yesterday
Bedfordshire
Global Technology Solutions Ltd
Salary: £35000 per annum + Benefits
Posted: 2 days ago
Alderley Edge, Cheshire
Circle Recruitment
Salary: £22000 - £26000 per annum + Benefits
Posted: Yesterday
Guildford, Surrey
Pentasia Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £30,000 per annum
Posted: 3 hours ago
Leeds, West Yorkshire
Spring Technology
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Berkshire
Streamline Connections
Salary: £40000 - £45000 per annum + Benefits
Posted: Yesterday
Basingstoke, Hampshire
EXCELerate
Salary: Up to £24,000 per annum Government Pension, Holiday
Posted: 2 days ago
Stockport, Cheshire
Actis Recruitment.
Salary: From £20,000 to £25,000 per annum
Posted: 3 days ago
Oxford, Oxfordshire
Searchability
Salary: £20000 - £30000 per annum
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 10 hours ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £35000.00 per annum
Posted: 3 days ago
Kent
DCL Search & Selection
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Southport, Merseyside
Oscar
Salary: £23000 - £25000 per annum + benefits
Posted: 2 days ago
Manchester, Lancashire
Recital Consulting
Salary: £19000 - £23000 Per Annum
Posted: 3 days ago
Guildford, Surrey
Harrington Starr
Salary: £45000 - £60000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
Chelmsford, Essex
Greywood Associates Limited
Salary: £18000 - £23000 per annum + Benefits
Posted: 10 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £30,000 per annum DOE
Posted: 3 days ago
Hampshire
Haybrook IT Resourcing Ltd
Salary: From £35,000 to £45,000 per annum
Posted: 2 days ago
Colchester, Essex
Square One Resources
Salary: From £55,000 to £65,000 per annum + Corporate Benefits
Posted: 2 days ago