The first table below looks at the demand for the Technical Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Technical Support
Rank 287 254 234
Rank change year-on-year
-33 -20
Permanent jobs requiring a Technical Support 970 1228 1273
As % of all permanent IT jobs located in the UK 0.890% 1.019% 0.992%
As % of the Job Titles category 0.943% 1.073% 1.053%
Number of salaries quoted 805 1098 1090
Average salary £32,500 £32,500 £30,000
Average salary % change year-on-year
- +8.33%
90% offered a salary of more than £22,500 £21,500 £21,500
10% offered a salary of more than £47,500 £48,000 £50,000
UK excluding London average salary £30,500 £30,000 £28,500
% change year-on-year
+1.66% +5.26%
All Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
102828 114458 120840
As % of all permanent IT jobs located in the UK 94.40% 94.97% 94.13%
Number of salaries quoted 85533 98230 102542
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%

Technical Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support within the UK.

Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support over the 3 months to 19 June 2013 within the UK.

Technical Support Salary Histogram

Technical Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the UK over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -35 907 £32,500 -2.98% 79
South East -50 305 £32,500 -9.72% 27
London +6 292 £37,500 - 22
Berkshire -15 160 £34,000 -9.33% 5
East of England -4 95 £29,000 - 12
Reading +30 83 £35,000 +25.00% 3
City of London -5 70 £36,000 +2.85% 14
Surrey -4 62 £30,000 -14.28% 9
North West -36 53 £28,250 +2.72% 4
Bracknell -17 50 £30,500 -19.73%
Hertfordshire +24 45 £30,000 -27.71% 1
West Midlands +3 42 £32,500 +3.17% 1
Yorkshire 0 38 £26,500 +3.92% 4
East Midlands +20 37 £24,000 -14.28% 4
South West -7 37 £31,500 +1.61% 6
Hampshire -5 30 £33,500 +10.74% 2
Cambridgeshire +5 28 £27,000 +25.58% 6
Manchester -33 27 £27,500 +1.85% 2
Scotland +7 25 £35,000 +29.62% 1
West Yorkshire -1 23 £26,000 +8.33% 2
Cheshire +4 21 £29,500 -1.66% 2
Buckinghamshire -8 21 £39,000 +41.81% 2
Wiltshire +8 16 £35,657 +6.43%
Milton Keynes -21 15 £39,000 +41.81%
Leeds -4 14 £28,000 +10.89% 2
Oxfordshire -26 14 £36,000 +2.85% 1
Rickmansworth - 14 £30,000 -
Birmingham -2 13 £30,000 +11.11%
Bedfordshire -21 13 £24,750 - 4
Cambridge 0 12 £27,000 +25.58% 4

Technical Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs within the UK that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 1143 (54.48%) Windows
2 695 (33.13%) Microsoft
3 461 (21.97%) Linux
4 460 (21.93%) SQL
5 455 (21.69%) Active Directory
6 414 (19.73%) VMware
7 409 (19.49%) TCP/IP
8 396 (18.88%) MS Excel
9 368 (17.54%) SQL Server
10 367 (17.49%) UNIX
10 367 (17.49%) Windows Server 2008
11 344 (16.40%) Finance
12 335 (15.97%) Cisco
13 326 (15.54%) Oracle
14 308 (14.68%) MS Exchange
15 294 (14.01%) ITIL
16 293 (13.97%) Windows Server 2003
17 271 (12.92%) Degree
18 263 (12.54%) Firewall
19 259 (12.35%) Citrix
20 246 (11.73%) SAN
21 234 (11.15%) DNS
22 230 (10.96%) VMware Infrastructure
23 220 (10.49%) MS Office
24 207 (9.867%) LAN
25 206 (9.819%) Microsoft Certification
26 196 (9.342%) Windows XP
27 194 (9.247%) Internet
28 186 (8.866%) DHCP
29 184 (8.770%) Windows 7

Technical Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs within the UK that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 103 (4.909%) XML
2 100 (4.766%) .NET
3 95 (4.528%) HTML
4 53 (2.526%) Web Services
5 42 (2.002%) ASP.NET
6 38 (1.811%) ASP
7 36 (1.716%) SOAP
8 35 (1.668%) CSS
9 28 (1.335%) J2EE
10 24 (1.144%) Middleware
11 16 (0.763%) WebSphere
12 14 (0.667%) BAPI
13 13 (0.620%) REST
14 12 (0.572%) Oracle Fusion
15 11 (0.524%) COM
16 10 (0.477%) Ajax
16 10 (0.477%) Software Packaging
16 10 (0.477%) JMS
17 9 (0.429%) XHTML
18 8 (0.381%) COM+
Application Platforms
1 308 (14.68%) MS Exchange
2 139 (6.625%) IIS
2 139 (6.625%) Exchange Server 2010
3 121 (5.767%) SharePoint
4 98 (4.671%) Exchange Server 2007
5 76 (3.622%) Exchange Server 2003
6 59 (2.812%) Blackberry Enterprise Server
7 50 (2.383%) Apache
8 38 (1.811%) WebLogic
9 32 (1.525%) IBM Notes
9 32 (1.525%) Lotus Domino
10 26 (1.239%) NetWeaver
11 25 (1.192%) Oracle Workflow
12 23 (1.096%) Tomcat
13 19 (0.906%) Lync
14 15 (0.715%) ESB
15 14 (0.667%) SharePoint 2010
16 13 (0.620%) MQSeries
17 12 (0.572%) Exchange Server 2000
17 12 (0.572%) ColdFusion
Applications
1 396 (18.88%) MS Excel
2 220 (10.49%) MS Office
3 16 (0.763%) MS Visio
4 11 (0.524%) Google Apps
4 11 (0.524%) MS PowerPoint
5 8 (0.381%) Office 365
6 5 (0.238%) Spreadsheet
7 4 (0.191%) SmartSuite
8 2 (0.095%) Acrobat
9 1 (0.048%) AutoCAD
Business Applications
1 67 (3.194%) Oracle EBS R12
2 38 (1.811%) Oracle EBS
3 32 (1.525%) Oracle Financials
4 25 (1.192%) Dynamics AX
5 21 (1.001%) Oracle Applications
5 21 (1.001%) SAP HR
6 20 (0.953%) Sage 200
7 19 (0.906%) Exchequer
7 19 (0.906%) Dynamics CRM
7 19 (0.906%) SAP GRC
8 18 (0.858%) Dynamics NAV
9 15 (0.715%) Oracle 11i
10 13 (0.620%) Pegasus Opera
11 12 (0.572%) Oracle ERP
12 10 (0.477%) SalesLogix
13 9 (0.429%) Dynamics GP
14 8 (0.381%) Sage 1000
15 7 (0.334%) Oracle iProcurement
16 5 (0.238%) Agresso
16 5 (0.238%) PeopleSoft Financials
Communications & Networking
1 409 (19.49%) TCP/IP
2 263 (12.54%) Firewall
3 246 (11.73%) SAN
4 234 (11.15%) DNS
5 207 (9.867%) LAN
6 194 (9.247%) Internet
7 186 (8.866%) DHCP
8 169 (8.055%) WAN
9 143 (6.816%) VPN
10 82 (3.908%) HTTP
11 71 (3.384%) VoIP
12 63 (3.003%) SMTP
13 53 (2.526%) Wireless
14 51 (2.431%) LDAP
14 51 (2.431%) VLAN
15 39 (1.859%) ADSL
16 33 (1.573%) IP Telephony
17 32 (1.525%) Cisco ASA
17 32 (1.525%) MPLS
17 32 (1.525%) SSL
Database & Business Intelligence
1 368 (17.54%) SQL Server
2 78 (3.718%) RDBMS
3 76 (3.622%) SQL Server 2005
4 71 (3.384%) SQL Server 2008
5 61 (2.908%) MySQL
6 43 (2.050%) Oracle Reports
7 36 (1.716%) DB2
8 29 (1.382%) Oracle Discoverer
9 27 (1.287%) Oracle 8/8i
10 26 (1.239%) Oracle 11g
11 25 (1.192%) Oracle 10g
11 25 (1.192%) Oracle BI EE
12 22 (1.049%) SAP BW
13 18 (0.858%) TOAD
14 14 (0.667%) SQL Server 2000
15 10 (0.477%) Big Data
16 9 (0.429%) SQL Server 2012
16 9 (0.429%) SQLPlus
17 8 (0.381%) DB2 UDB
18 7 (0.334%) SQL Server Reporting Services
Development Applications
1 29 (1.382%) Oracle Forms
2 16 (0.763%) JDeveloper
3 10 (0.477%) Subversion
3 10 (0.477%) JIRA
4 8 (0.381%) Team Foundation Server
5 7 (0.334%) Git (software)
5 7 (0.334%) TeamCity
6 6 (0.286%) Visual Studio
7 4 (0.191%) MSI
8 3 (0.143%) VisualSVN
8 3 (0.143%) ReSharper
9 2 (0.095%) LabVIEW
9 2 (0.095%) AdminStudio
9 2 (0.095%) PowerBuilder
10 1 (0.048%) Rational Rhapsody
10 1 (0.048%) RequisitePro
10 1 (0.048%) Eclipse
10 1 (0.048%) ChangeMan
10 1 (0.048%) MorphX
10 1 (0.048%) Visual LANSA
General
1 344 (16.40%) Finance
2 171 (8.151%) French Language
3 166 (7.912%) Telecoms
4 145 (6.911%) German Language
5 78 (3.718%) Banking
6 60 (2.860%) Retail
7 54 (2.574%) Advertising
8 44 (2.097%) Italian Language
9 39 (1.859%) Legal
10 36 (1.716%) Marketing
11 33 (1.573%) Back Office
12 32 (1.525%) Electronics
13 31 (1.478%) Spanish Language
14 22 (1.049%) Front Office
15 20 (0.953%) Russian Language
16 19 (0.906%) General Ledger
16 19 (0.906%) Norwegian Language
17 18 (0.858%) Manufacturing
18 16 (0.763%) Billing
19 15 (0.715%) Games
Miscellaneous
1 155 (7.388%) Clustering
2 115 (5.481%) Computer Science
3 106 (5.052%) Blackberry
4 44 (2.097%) SaaS
5 33 (1.573%) Replication
5 33 (1.573%) Mathematics
6 31 (1.478%) Enterprise Software
7 28 (1.335%) Foreign Exchange (FX)
8 25 (1.192%) iSeries
8 25 (1.192%) PKI
9 24 (1.144%) AS400
10 23 (1.096%) Management Information System
10 23 (1.096%) Video Conferencing
11 21 (1.001%) Handset
12 18 (0.858%) iPhone
13 17 (0.810%) Thin Client
13 17 (0.810%) Fat Client
14 16 (0.763%) Statistics
15 14 (0.667%) LPAR
16 11 (0.524%) Open Source
Operating Systems
1 1143 (54.48%) Windows
2 461 (21.97%) Linux
3 367 (17.49%) UNIX
3 367 (17.49%) Windows Server 2008
4 293 (13.97%) Windows Server 2003
5 196 (9.342%) Windows XP
6 184 (8.770%) Windows 7
7 148 (7.054%) Solaris
8 89 (4.242%) Red Hat Enterprise Linux
9 73 (3.480%) Windows Vista
10 58 (2.765%) AIX
11 49 (2.336%) Windows 8
12 47 (2.240%) Windows 2000 Server
13 42 (2.002%) HPUX
14 38 (1.811%) Windows Server 2012
15 30 (1.430%) SUSE
16 26 (1.239%) Mac OS
17 25 (1.192%) Mac OS X
17 25 (1.192%) Windows 2000
18 17 (0.810%) OS/400
Processes & Methodologies
1 294 (14.01%) ITIL
2 114 (5.434%) Service Delivery
3 99 (4.719%) Business Intelligence
4 89 (4.242%) Problem Management
5 71 (3.384%) Project Management
6 55 (2.622%) E-Commerce
6 55 (2.622%) Time Management
7 54 (2.574%) Incident Management
8 53 (2.526%) CRM
9 52 (2.479%) ERP
9 52 (2.479%) Disaster Recovery
10 51 (2.431%) Change Management
11 47 (2.240%) Security Management
11 47 (2.240%) Network Management
12 45 (2.145%) Service Management
13 32 (1.525%) Migration
14 31 (1.478%) Business Continuity
14 31 (1.478%) Asset Management
15 30 (1.430%) Change Control
16 28 (1.335%) Workflow
Programming Languages
1 460 (21.93%) SQL
2 182 (8.675%) Java
3 82 (3.908%) Shell Script
4 73 (3.480%) JavaScript
5 69 (3.289%) C#
6 61 (2.908%) C
7 48 (2.288%) PL/SQL
8 37 (1.764%) C++
8 37 (1.764%) Perl
8 37 (1.764%) PHP
9 32 (1.525%) T-SQL
10 31 (1.478%) VB
11 28 (1.335%) Python
12 26 (1.239%) Bash shell
13 22 (1.049%) PowerShell
14 18 (0.858%) VB.NET
15 17 (0.810%) VBScript
16 14 (0.667%) VBA
17 9 (0.429%) Ruby
18 6 (0.286%) X++
Qualifications
1 271 (12.92%) Degree
2 206 (9.819%) Microsoft Certification
3 183 (8.723%) Cisco Certification
4 159 (7.579%) CCNA
5 145 (6.911%) MCSE
6 94 (4.480%) MCP
7 78 (3.718%) MCSA
8 70 (3.337%) MCITP
9 56 (2.669%) ITIL Certification
10 48 (2.288%) CCNP
11 43 (2.050%) MCDBA
12 39 (1.859%) Security Cleared
13 28 (1.335%) MCTS
14 27 (1.287%) SC Cleared
15 23 (1.096%) CISSP
16 22 (1.049%) CEH
16 22 (1.049%) VMware Certified Professional (VCP)
17 17 (0.810%) MCDST
18 14 (0.667%) RHCE
18 14 (0.667%) A+ Certification
Quality Assurance & Compliance
1 176 (8.389%) SLA
2 32 (1.525%) QA
3 15 (0.715%) ISO/IEC 27001
4 3 (0.143%) Data Quality
4 3 (0.143%) ISO 9001
5 2 (0.095%) BS7799
5 2 (0.095%) TickIT
6 1 (0.048%) GCP
6 1 (0.048%) ISO 9000
6 1 (0.048%) Sarbanes-Oxley
6 1 (0.048%) PCI DSS
6 1 (0.048%) HL7
System Software
1 455 (21.69%) Active Directory
2 230 (10.96%) VMware Infrastructure
3 82 (3.908%) XenApp
4 80 (3.813%) Hyper-V
5 76 (3.622%) vSphere
6 45 (2.145%) VMware ESX
7 39 (1.859%) VMware ESXi
8 28 (1.335%) Citrix Presentation Server
9 25 (1.192%) Sendmail
10 20 (0.953%) qmail
10 20 (0.953%) Terminal Services
11 19 (0.906%) ISA Server
12 18 (0.858%) Veritas Cluster Server
13 16 (0.763%) Postfix
14 13 (0.620%) XenDesktop
15 12 (0.572%) Squid
16 11 (0.524%) Terminal Server
16 11 (0.524%) XenServer
17 10 (0.477%) NFS
18 8 (0.381%) Forefront TMG
Systems Management
1 59 (2.812%) SCCM
2 52 (2.479%) Backup Exec
3 29 (1.382%) SCOM
4 21 (1.001%) NetBackup
5 19 (0.906%) Norton AntiVirus
6 16 (0.763%) ARCserve
7 14 (0.667%) Nagios
8 7 (0.334%) Symantec Enterprise Vault
8 7 (0.334%) Systems Management Server (SMS)
9 6 (0.286%) WSUS
9 6 (0.286%) ZENworks
10 5 (0.238%) EMC Navisphere
10 5 (0.238%) ServiceCenter
10 5 (0.238%) McAfee ePO
11 4 (0.191%) Puppet
11 4 (0.191%) Tivoli
11 4 (0.191%) Tivoli Identity Manager
12 3 (0.143%) Oracle Identity Manager
12 3 (0.143%) Cisco CUCM
12 3 (0.143%) MIMEsweeper
Vendors
1 695 (33.13%) Microsoft
2 414 (19.73%) VMware
3 335 (15.97%) Cisco
4 326 (15.54%) Oracle
5 259 (12.35%) Citrix
6 120 (5.720%) HP
7 91 (4.337%) Sun
8 82 (3.908%) EMC
9 81 (3.861%) Red Hat
10 64 (3.051%) IBM
11 62 (2.955%) Juniper
12 51 (2.431%) Symantec
13 50 (2.383%) NetApp
13 50 (2.383%) Veritas
13 50 (2.383%) SAP
14 38 (1.811%) Dell
15 37 (1.764%) Lotus
15 37 (1.764%) Riverbed
16 34 (1.621%) Sage
17 33 (1.573%) Apple
South East
A new and exciting position for an experienced Technical Support Engineer has arisen within this market leading broadcasting company in Ipswich area. You will be providing efficient and...
Premier Group Recruitment
Salary: £20000.00 - £30000.00
Posted: 17 June 2013
Leeds, Yorkshire
Technical Support Engineer - Leeds *You must come from a print and media background* (Apple / OSX / Windows / Linux / Active Directory / Networking / SQL ) My client is looking for a Technical...
greywood
Salary: £30000 per annum + Bens
Posted: 6 June 2013
Leeds, West Yorkshire
Technical Support Engineer - Leeds *You must come from a print and media background* (Apple / OSX / Windows / Linux / Active Directory / Networking / SQL ) My client is looking for a Technical...
Greywood Associates Limited
Salary: £30000 per annum + Bens
Posted: 13 June 2013
Telford, Shropshire
A great opportunity for a number of Technical Support Analysts to work for a successful company based in Telford. The company is looking for Technical Support Analysts to...
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + benefits
Posted: 12 June 2013
Berkshire
A great opportunity for experienced Technical Support Analysts to work for a global company based in Hungerford. The company is looking for Technical Support Analysts to provide high...
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + benefits
Posted: 12 June 2013
Cambridgeshire, East Anglia
E-Resourcing
Salary: £24000 - £28000 per annum
Posted: 12 June 2013
Leicestershire, East Midlands
Harvey Nash plc
Salary: £18000 - £22500 per annum + Benefits
Posted: 22 May 2013
Derbyshire, East Midlands
greywood
Salary: £20000 - £23000 per annum + Benefits
Posted: 18 June 2013
Derbyshire
Greywood Associates Limited
Salary: £20000 - £23000 per annum + Benefits
Posted: 18 June 2013
York, North Yorkshire
4it Recruitment Ltd
Salary: Up to £28,000 per annum
Posted: 18 June 2013
City of London
Claremont Consulting
Salary: £22000 - £24000 per annum + Benefits
Posted: 4 June 2013
South East
Premier Group Recruitment
Salary: £20000.00 - £30000.00
Posted: 17 June 2013
Surrey, South East
harringtonstarr
Salary: £22000 - £30000 per annum + Bonus and Benefits
Posted: 15 June 2013
Surrey
Harrington Starr
Salary: £22000 - £30000 per annum + Bonus and Benefits
Posted: 15 June 2013
Hampshire, South East
Capita Resourcing
Salary: £25000.00 - £30000.00 per annum
Posted: 28 May 2013
London
Salary: £18000 - £25000 per annum
Posted: 11 June 2013
London
Reed Technology
Salary: £35000 - £39000 per annum + benefits
Posted: 17 June 2013
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: From £25,000 to £27,000 per annum
Posted: 17 June 2013
Surrey, South East
Hays Specialist Recruitment Ltd
Salary: £22000 per annum + Progression + Benefits
Posted: 17 June 2013
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £22000 per annum + Progression + Benefits
Posted: 17 June 2013
Cambridgeshire, East Anglia
E-Resourcing
Salary: £25000 - £28000 per annum
Posted: 12 June 2013
Gloucestershire
ITF Solutions
Salary: £36000 - £39000 per annum
Posted: 13 June 2013
Aylesbury, Buckinghamshire, United Kingdom
McAfee
Salary: Competitive + Benefits
Posted: 6 June 2013
Slough, Berkshire
Parallel Consulting
Salary: £25000 - £28000 per annum + excellent bens package
Posted: 18 June 2013
South West
Premier Group Recruitment
Salary: £23000.00 - £30000.00
Posted: 14 June 2013
View Technical Support jobs Nationwide