The statistics below represent IT jobs advertised across the UK that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 February 2017 with a comparison to same period over 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Technical Support
UK
Rank 418 339 316
Rank change year-on-year
-79 -23
Permanent jobs requiring a Technical Support 548 948 1054
As % of all permanent IT jobs located in the UK 0.65% 0.94% 1.00%
As % of the Job Titles category 0.68% 0.97% 1.03%
Number of salaries quoted 470 865 920
Median salary £28,000 £31,500 £32,500
Median salary % change year-on-year
-11.11% -3.07%
90% offered a salary of more than £18,500 £21,500 £20,500
10% offered a salary of more than £45,000 £50,000 £49,550
UK excluding London median salary £27,000 £29,000 £31,500
% change year-on-year
-6.89% -7.93%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80972 97334 101928
As % of all permanent IT jobs located in the UK 96.31% 96.44% 96.68%
Number of salaries quoted 67196 81538 83871
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend

The demand trend of job ads that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the UK

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support within the UK.

Technical Support Salary Trend in the UK

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support over the 3 months to 28 February 2017 within the UK.

Technical Support Salary Histogram in the UK

Technical Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -75 518 £28,500 -9.52% 65
London -76 156 £34,000 -9.33% 16
South East -52 145 £31,000 -4.61% 14
Berkshire -11 72 £31,500 -10.00% 3
East of England +24 61 £25,000 -19.35% 7
Yorkshire +13 50 £20,375 -18.50% 2
Reading +2 47 £31,000 -8.14% 3
West Yorkshire +19 31 £19,750 -14.13% 1
City of London +11 31 £37,500 -6.25% 5
West Midlands +36 27 £34,000 +36.00% 8
Leeds +19 27 £19,750 -3.65%
Surrey +23 26 £26,250 -30.00% 1
South West +9 26 £26,500 +3.92% 4
East Midlands +6 24 £27,000 -32.50% 4
Hertfordshire +13 22 £18,000 -48.57% 2
Cambridgeshire -6 18 £27,000 -22.85% 1
North West -66 18 £25,000 -10.71% 8
Scotland +24 14 £25,000 -33.33% 2
Northampton +34 13 £27,000 -
Northamptonshire +28 13 £27,000 -38.63% 2
Oxfordshire +12 13 £32,500 - 3
Stevenage -3 13 £18,000 -52.00%
Manchester -34 13 £25,000 -23.07% 6
Bristol +10 12 £30,000 +9.09% 1
Hampshire -19 12 £22,500 -18.18% 3
North Yorkshire -8 10 £21,500 -14.00%
North East +12 9 £21,500 -4.44% 2
Tyne and Wear +11 9 £21,500 -4.44% 2
Staffordshire +9 9 £32,000 +28.00% 1
Cambridge -1 9 £27,000 -22.85% 1

Technical Support Skill Set
Top 30 Related IT Skills

For the 6 months to 28 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support in the job title.

1 590 (50.47%) Windows
2 443 (37.90%) Microsoft
3 351 (30.03%) Active Directory
4 272 (23.27%) Windows Server
5 270 (23.10%) SQL
6 239 (20.44%) VMware
7 223 (19.08%) MS Excel
8 214 (18.31%) Linux
9 196 (16.77%) ITIL
10 171 (14.63%) MS Exchange
11 166 (14.20%) SQL Server
12 154 (13.17%) Finance
13 153 (13.09%) Degree
14 134 (11.46%) SLA
15 133 (11.38%) Windows 7
16 132 (11.29%) Windows Server 2012
17 129 (11.04%) MS Office
18 128 (10.95%) Firewall
19 127 (10.86%) Windows Server 2008
20 125 (10.69%) VMware Infrastructure
21 122 (10.44%) Cisco
22 113 (9.67%) DNS
23 109 (9.32%) Microsoft Certification
24 108 (9.24%) TCP/IP
25 101 (8.64%) Telecoms
26 99 (8.47%) Cisco Certification
27 95 (8.13%) Citrix
27 95 (8.13%) LAN
28 94 (8.04%) Unix
29 92 (7.87%) WAN

Technical Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 171 (14.63%) MS Exchange
2 68 (5.82%) Exchange Server 2010
2 68 (5.82%) IIS
3 57 (4.88%) Exchange Server 2013
4 38 (3.25%) Tomcat
4 38 (3.25%) WebSphere
5 37 (3.17%) SharePoint
6 32 (2.74%) Apache
7 27 (2.31%) Skype for Business
8 24 (2.05%) WebLogic
9 22 (1.88%) Exchange Server 2007
9 22 (1.88%) JBoss
10 16 (1.37%) IBM Notes
11 11 (0.94%) Alfresco
11 11 (0.94%) CMS
12 9 (0.77%) Blackberry Enterprise Server
12 9 (0.77%) Oracle SOA Suite
13 8 (0.68%) Joomla!
14 6 (0.51%) SharePoint 2013
15 5 (0.43%) Site Server
Applications
1 223 (19.08%) MS Excel
2 129 (11.04%) MS Office
3 30 (2.57%) MS PowerPoint
4 20 (1.71%) MS Visio
5 8 (0.68%) Mozilla Thunderbird
6 2 (0.17%) AutoCAD
7 1 (0.086%) Pro/ENGINEER
7 1 (0.086%) ProjectWise
7 1 (0.086%) PTC Creo
7 1 (0.086%) Revit
7 1 (0.086%) Vectorworks
Business Applications
1 15 (1.28%) RiskWrite
2 10 (0.86%) Dynamics CRM
2 10 (0.86%) Dynamics NAV
3 7 (0.60%) Unit4 Business World
4 5 (0.43%) Dynamics AX
4 5 (0.43%) Northgate Housing
4 5 (0.43%) SAP Oil and Gas
5 3 (0.26%) Oracle EBS R12
6 2 (0.17%) JDE EnterpriseOne
6 2 (0.17%) Loan IQ
6 2 (0.17%) MetaTrader
6 2 (0.17%) Oracle EBS
6 2 (0.17%) Retail-J
7 1 (0.086%) NetSuite
7 1 (0.086%) Oracle Payables
7 1 (0.086%) Oracle Receivables
7 1 (0.086%) Payment Gateway
7 1 (0.086%) Primavera
7 1 (0.086%) ResourceLink
7 1 (0.086%) Temenos T24
Cloud Services
1 84 (7.19%) Office 365
2 58 (4.96%) SaaS
3 17 (1.45%) Amazon AWS
4 13 (1.11%) Microsoft Azure
5 11 (0.94%) GitHub
6 8 (0.68%) Cloud Computing
6 8 (0.68%) Mimecast
7 3 (0.26%) Adobe Creative Cloud
7 3 (0.26%) G Suite
8 1 (0.086%) Boomi
8 1 (0.086%) OneDrive
8 1 (0.086%) SuccessFactors
Communications & Networking
1 128 (10.95%) Firewall
2 113 (9.67%) DNS
3 108 (9.24%) TCP/IP
4 95 (8.13%) LAN
5 92 (7.87%) WAN
6 72 (6.16%) Internet
7 63 (5.39%) DHCP
8 62 (5.30%) SAN
9 48 (4.11%) VoIP
10 43 (3.68%) HTTP
11 41 (3.51%) SMTP
12 39 (3.34%) VPN
13 31 (2.65%) Wi-Fi
14 30 (2.57%) Wireless
15 26 (2.22%) LDAP
16 25 (2.14%) FTP
17 22 (1.88%) Network Security
18 20 (1.71%) SSL
19 19 (1.63%) Skype
20 18 (1.54%) VLAN
Database & Business Intelligence
1 166 (14.20%) SQL Server
2 28 (2.40%) SQL Server 2008
3 25 (2.14%) MySQL
4 19 (1.63%) SQL Server 2012
5 18 (1.54%) Relational Database
6 17 (1.45%) Oracle Database
7 11 (0.94%) MongoDB
7 11 (0.94%) MS Access
8 10 (0.86%) SQL Server 2005
9 8 (0.68%) DB2
9 8 (0.68%) Hadoop
9 8 (0.68%) SQL Server 2000
10 7 (0.60%) BusinessObjects
10 7 (0.60%) SQL Server 2014
10 7 (0.60%) SQL Server Reporting Services
11 5 (0.43%) Big Data
11 5 (0.43%) SQL Server Integration Services
12 4 (0.34%) Data Warehouse
12 4 (0.34%) PostgreSQL
13 3 (0.26%) Data Mining
Development Applications
1 27 (2.31%) Eclipse
2 23 (1.97%) JIRA
3 17 (1.45%) Maven
4 15 (1.28%) VersionOne
5 11 (0.94%) Jenkins
5 11 (0.94%) NetBeans
6 9 (0.77%) Firebug
6 9 (0.77%) IntelliJ
6 9 (0.77%) Oracle Forms
7 8 (0.68%) Subversion
7 8 (0.68%) Visual Studio
8 7 (0.60%) MSI
9 6 (0.51%) PROIV
10 5 (0.43%) Git (software)
11 4 (0.34%) Android Studio
12 3 (0.26%) NCrunch
12 3 (0.26%) ReSharper
13 2 (0.17%) NeoLoad
13 2 (0.17%) Selenium
13 2 (0.17%) WebSpeed
General
1 154 (13.17%) Finance
2 101 (8.64%) Telecoms
3 51 (4.36%) Manufacturing
4 44 (3.76%) French Language
5 38 (3.25%) Banking
6 31 (2.65%) Retail
7 27 (2.31%) Spanish Language
8 22 (1.88%) German Language
9 20 (1.71%) Italian Language
9 20 (1.71%) Marketing
10 15 (1.28%) Advertising
11 11 (0.94%) Law
12 10 (0.86%) Back Office
12 10 (0.86%) Portuguese Language
13 9 (0.77%) Dutch Language
13 9 (0.77%) Electronics
14 6 (0.51%) Pharmaceutical
15 5 (0.43%) Games
15 5 (0.43%) Legal
16 4 (0.34%) Publishing
Libraries, Frameworks & Software Standards
1 46 (3.93%) Web Services
2 42 (3.59%) HTML
3 38 (3.25%) .NET
3 38 (3.25%) XML
4 25 (2.14%) Spring
5 23 (1.97%) CSS
6 17 (1.45%) SOAP
7 10 (0.86%) Middleware
7 10 (0.86%) Regular Expression
7 10 (0.86%) REST
8 9 (0.77%) AngularJS
8 9 (0.77%) ASP.NET
8 9 (0.77%) Hibernate
8 9 (0.77%) Java EE
8 9 (0.77%) Java SE
8 9 (0.77%) JMS
8 9 (0.77%) RESTful
8 9 (0.77%) Spring MVC
9 8 (0.68%) Ajax
9 8 (0.68%) WSDL
Miscellaneous
1 89 (7.61%) Analytical Skills
2 72 (6.16%) Computer Science
3 42 (3.59%) Data Centre
4 37 (3.17%) Enterprise Software
5 27 (2.31%) Management Information System
6 22 (1.88%) Clustering
6 22 (1.88%) Driving Licence
7 20 (1.71%) Blackberry
8 18 (1.54%) iSeries
9 16 (1.37%) Linux Command Line
10 14 (1.20%) iPad
10 14 (1.20%) PKI
10 14 (1.20%) Replication
11 10 (0.86%) Digital Media
12 9 (0.77%) EPoS
12 9 (0.77%) Fat Client
12 9 (0.77%) Handset
12 9 (0.77%) iPhone
12 9 (0.77%) Thin Client
13 8 (0.68%) Fintech
Operating Systems
1 590 (50.47%) Windows
2 272 (23.27%) Windows Server
3 214 (18.31%) Linux
4 133 (11.38%) Windows 7
5 132 (11.29%) Windows Server 2012
6 127 (10.86%) Windows Server 2008
7 94 (8.04%) Unix
8 51 (4.36%) Windows 10
9 46 (3.93%) Windows Server 2003
10 43 (3.68%) Windows 8
11 41 (3.51%) Apple iOS
12 38 (3.25%) Android
13 28 (2.40%) Mac OS X
14 27 (2.31%) Windows XP
15 25 (2.14%) Mac OS
16 19 (1.63%) AIX
16 19 (1.63%) Solaris
17 13 (1.11%) Windows NT
18 10 (0.86%) HPUX
18 10 (0.86%) Windows Vista
Processes & Methodologies
1 196 (16.77%) ITIL
2 61 (5.22%) Service Delivery
3 54 (4.62%) Incident Management
4 52 (4.45%) Service Management
5 48 (4.11%) Mentoring
6 42 (3.59%) Problem Management
7 41 (3.51%) CRM
8 40 (3.42%) Data Protection
9 30 (2.57%) Change Management
10 28 (2.40%) Trend Analysis
11 27 (2.31%) Project Management
12 26 (2.22%) Open Source
13 24 (2.05%) B2B
13 24 (2.05%) Disaster Recovery
14 23 (1.97%) Change Control
15 22 (1.88%) Cybersecurity
16 21 (1.80%) ERP
16 21 (1.80%) Presales
17 20 (1.71%) Data Management
18 19 (1.63%) Knowledge Management
Programming Languages
1 270 (23.10%) SQL
2 62 (5.30%) Java
3 36 (3.08%) JavaScript
4 35 (2.99%) Python
5 34 (2.91%) C#
6 26 (2.22%) PHP
7 24 (2.05%) PowerShell
8 19 (1.63%) Perl
9 17 (1.45%) Bash Shell
10 16 (1.37%) T-SQL
11 14 (1.20%) Ruby
12 13 (1.11%) C++
13 12 (1.03%) VB
14 11 (0.94%) C
15 9 (0.77%) VBA
16 8 (0.68%) Delphi
16 8 (0.68%) Pascal
17 6 (0.51%) PL/SQL
18 5 (0.43%) Shell Script
19 4 (0.34%) X++
Qualifications
1 153 (13.09%) Degree
2 109 (9.32%) Microsoft Certification
3 99 (8.47%) Cisco Certification
4 76 (6.50%) CCNA
5 66 (5.65%) MCSE
6 31 (2.65%) MCP
7 26 (2.22%) Security Cleared
8 24 (2.05%) VMware Certified Professional (VCP)
9 20 (1.71%) CISSP
10 19 (1.63%) CompTIA Security+
10 19 (1.63%) ITIL Foundation Certificate
10 19 (1.63%) Security+ Certification
11 18 (1.54%) MCSA
12 17 (1.45%) SC Cleared
13 16 (1.37%) CCNP
14 12 (1.03%) CEH
14 12 (1.03%) MCITP
15 11 (0.94%) ITIL Certification
15 11 (0.94%) Network+ Certification
16 8 (0.68%) PRINCE2 Certification
Quality Assurance & Compliance
1 134 (11.46%) SLA
2 14 (1.20%) QA
3 11 (0.94%) ISO/IEC 27001
4 6 (0.51%) Sarbanes-Oxley
5 5 (0.43%) PCI DSS
6 4 (0.34%) ISO 9001
7 3 (0.26%) Basel II
7 3 (0.26%) Basel III
7 3 (0.26%) DICOM
7 3 (0.26%) HL7
7 3 (0.26%) PMO
8 2 (0.17%) BS25999
8 2 (0.17%) Disclosure Scotland
9 1 (0.086%) Data Quality
9 1 (0.086%) ISO/IEC 20000
System Software
1 351 (30.03%) Active Directory
2 125 (10.69%) VMware Infrastructure
3 74 (6.33%) Hyper-V
4 30 (2.57%) vSphere
5 26 (2.22%) VMware ESXi
5 26 (2.22%) XenApp
6 16 (1.37%) IMail Server
7 14 (1.20%) Virtual Machines
8 11 (0.94%) Virtual Desktop
8 11 (0.94%) XenServer
9 10 (0.86%) Samba
9 10 (0.86%) Terminal Services
10 7 (0.60%) XenDesktop
11 5 (0.43%) VMware ESX
12 4 (0.34%) Terminal Server
13 3 (0.26%) VMware Server
14 2 (0.17%) Virtual Servers
14 2 (0.17%) VMware Workstation
15 1 (0.086%) Microsoft App-V
15 1 (0.086%) NDS
Systems Management
1 35 (2.99%) SCCM
2 29 (2.48%) Backup Exec
3 17 (1.45%) Nagios
4 16 (1.37%) NetBackup
5 9 (0.77%) HP Data Protector
5 9 (0.77%) Norton AntiVirus
6 8 (0.68%) OpenView
7 7 (0.60%) AirWatch
8 6 (0.51%) Microsoft Clustering
8 6 (0.51%) SCSM
8 6 (0.51%) SCVMM
8 6 (0.51%) Symantec Endpoint Protection
8 6 (0.51%) Tivoli Storage Manager
9 5 (0.43%) Cisco CUCM
9 5 (0.43%) McAfee ePO
9 5 (0.43%) Puppet
10 4 (0.34%) Ansible
10 4 (0.34%) EMC NetWorker
10 4 (0.34%) Symantec Enterprise Vault
10 4 (0.34%) Tivoli
Vendors
1 443 (37.90%) Microsoft
2 239 (20.44%) VMware
3 122 (10.44%) Cisco
4 95 (8.13%) Citrix
5 69 (5.90%) Oracle
6 63 (5.39%) HP
7 35 (2.99%) IBM
8 32 (2.74%) Veeam
9 31 (2.65%) Apple
10 30 (2.57%) NetApp
11 29 (2.48%) Sophos
12 28 (2.40%) Symantec
13 25 (2.14%) EMC
14 24 (2.05%) Dell
15 22 (1.88%) Juniper
15 22 (1.88%) Veritas
16 18 (1.54%) Intel Security
17 17 (1.45%) Lotus
18 16 (1.37%) arcserve
18 16 (1.37%) CommVault
Reading, Berkshire
83Zero
Salary: From £18,000 to £24,000 per annum
Posted: 9 hours ago
North London
Opus IT Consulting
Salary: £40000.00 - £50000.00 per annum
Posted: 4 hours ago
Northamptonshire
Stafford-Sharp Associates
Salary: £23000.00 - £28000.00 per annum + Bens
Posted: 3 hours ago
Reading, Berkshire
Davanti Solutions
Salary: £22,000 per annum £4000 car allowance
Posted: Yesterday
Watford, Hertfordshire
Verticality Ltd
Salary: £25000 - £30000 per annum, Benefits Bonus + Bens package
Posted: 2 hours ago
North London
Verticality Ltd
Salary: £25000 - £30000 per annum, Benefits Bonus + Bens package
Posted: 2 hours ago
Washington, Tyne and Wear
Central Employment
Salary: From £18,000 to £30,000 per annum
Posted: Yesterday
City, London
Venturi
Salary: £30000 - £40000 per annum + Extremely competitive benefits
Posted: 23 hours ago
City, London
Venturi
Salary: £30000 - £35000 per annum + 4000
Posted: Yesterday
Leamington Spa, Warwickshire
Nakama
Salary: From £40,000 to £45,000 per annum + bonus + benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £50000 - £80000 per annum
Posted: 3 days ago
Reading, Berkshire
Arden Resourcing Limited
Salary: £50000.00 - £55000 per annum + benefits and bonus
Posted: 21 hours ago
London
Etech Partners
Salary: Up to £40,000 per annum + Benefits
Posted: 22 hours ago
City, London
TEKsystems
Salary: £40000 - £65000 per annum + Large Bonus + Benefits
Posted: 3 days ago
Castleford, West Yorkshire
Searchability
Salary: £16000 - £20000 per annum
Posted: 4 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £22,000 per annum depending on experience + benefits
Posted: Yesterday
Bromsgrove, Worcestershire
Senitor Associates
Salary: £20000 - £25000 per annum + Great Benefits + Company
Posted: 4 days ago
Essex
Crimson Ltd
Salary: £30000 - £36000 per day + benefits
Posted: 4 days ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £22000 per annum + training & benefits
Posted: 4 days ago
Leicester, Leicestershire
Rebel Recruitment
Salary: From £25,000 to £28,000 per annum
Posted: 4 days ago
Derby, Derbyshire
Webrecruit
Salary: £20,000 per annum Plus Benefits
Posted: 5 days ago
Swindon, Wiltshire
Verelogic IT Recruitment
Salary: From £25,000 to £27,000 per annum Plus shift premium where applicable
Posted: 5 days ago
Bristol, Avon
Offer Recruitment
Salary: From £22,000 to £30,000 per annum
Posted: 6 days ago
London
Information Technology Services
Salary: £40k - 45k per year + fantastic training opportunities
Posted: 5 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + Basic Salary as well as Award Winning Traini
Posted: 5 days ago
Dudley, West Midlands (County)
nGeneration Limited
Salary: From £18,000 to £20,000 per annum dependent on experience
Posted: 7 days ago
Brighton, East Sussex
ISL
Posted: 6 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: 3 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: 3 days ago
Lichfield, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £32000.00 per annum
Posted: 5 days ago