The statistics below represent IT jobs advertised across the UK that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 358 350 324
Rank change year-on-year
-8 -26
Permanent jobs requiring a Technical Support 853 933 1124
As % of all permanent IT jobs located in the UK 0.85% 0.87% 0.95%
As % of the Job Titles category 0.89% 0.90% 0.99%
Number of salaries quoted 738 819 985
Median salary £31,000 £31,500 £32,500
Median salary % change year-on-year
-1.58% -3.07%
90% offered a salary of more than £20,480 £20,550 £22,000
10% offered a salary of more than £52,500 £47,500 £52,500
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year
-3.50% -5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
96072 103113 114040
As % of all permanent IT jobs located in the UK 96.29% 96.47% 96.50%
Number of salaries quoted 80843 84551 93470
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend

The demand trend of job ads that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the UK

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support within the UK.

Technical Support Salary Trend in the UK

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support over the 3 months to 27 May 2016 within the UK.

Technical Support Salary Histogram in the UK

Technical Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 780 £31,500 -1.56% 89
London -15 262 £40,000 +19.40% 29
South East -9 252 £30,000 -9.09% 30
Berkshire +9 94 £32,500 -18.75% 10
Yorkshire +9 67 £22,500 -25.00% 6
East of England +3 60 £35,000 +42.85% 8
Surrey -6 60 £27,500 -15.38% 7
Reading +26 54 £30,000 -25.00% 8
North West +32 49 £22,500 -18.18% 6
West Yorkshire +21 48 £23,000 -16.36% 5
Hampshire +23 39 £26,500 +0.95% 2
Leeds +14 38 £22,500 -38.35% 4
City of London +7 35 £31,500 -19.23% 7
Hertfordshire +26 31 £36,750 +41.34% 2
South West -22 30 £31,000 -4.61% 6
Wales 0 29 £26,500 -3.63%
West Midlands -21 29 £27,500 +10.00% 2
Cheshire +46 26 £17,000 -46.87% 4
East Midlands +17 21 £40,000 +48.14%
Manchester +1 19 £32,500 +25.00% 2
Wiltshire +19 18 £31,000 +1.63% 2
Scotland -1 18 £31,250 +13.63% 2
Nottinghamshire +13 17 £40,000 +42.85%
Bracknell -3 17 £40,000 +21.21% 1
Southampton +13 16 £26,500 -
Cardiff +10 16 £26,500 -3.63%
Guildford +3 16 £33,000 +1.53% 3
South Wales -7 16 £26,500 -11.66%
Oxfordshire -19 16 £31,000 +3.33% 4
Kent +9 15 £26,000 -5.45%

Technical Support Skill Set
Top 30 Related IT Skills

For the 6 months to 27 May 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support in the job title.

1 940 (52.28%) Windows
2 653 (36.32%) Microsoft
3 575 (31.98%) Active Directory
4 488 (27.14%) Windows Server
5 454 (25.25%) VMware
6 444 (24.69%) SQL
7 355 (19.74%) Degree
8 316 (17.58%) Windows Server 2008
9 314 (17.46%) MS Excel
10 303 (16.85%) MS Exchange
11 294 (16.35%) Linux
12 279 (15.52%) Windows Server 2012
13 269 (14.96%) VMware Infrastructure
14 268 (14.91%) Firewall
15 265 (14.74%) ITIL
16 264 (14.68%) Finance
17 258 (14.35%) MS Office
18 257 (14.29%) SQL Server
19 235 (13.07%) Cisco
20 229 (12.74%) TCP/IP
21 211 (11.74%) Windows 7
22 204 (11.35%) Analytical Skills
23 185 (10.29%) Unix
24 179 (9.96%) Oracle
25 171 (9.51%) SLA
26 168 (9.34%) Windows Server 2003
26 168 (9.34%) LAN
27 166 (9.23%) Hyper-V
28 155 (8.62%) DNS
28 155 (8.62%) Citrix

Technical Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 303 (16.85%) MS Exchange
2 138 (7.68%) IIS
3 121 (6.73%) Exchange Server 2013
4 107 (5.95%) Exchange Server 2010
5 99 (5.51%) SharePoint
6 72 (4.00%) Apache
7 67 (3.73%) Tomcat
8 59 (3.28%) WebSphere
9 50 (2.78%) Exchange Server 2007
10 41 (2.28%) JBoss
11 34 (1.89%) Exchange Server 2003
12 31 (1.72%) WebLogic
13 30 (1.67%) Exchange Server 2000
14 23 (1.28%) Skype for Business
15 18 (1.00%) BizTalk Server
16 17 (0.95%) CMS
17 11 (0.61%) SharePoint 2010
17 11 (0.61%) SharePoint 2013
18 10 (0.56%) IBM Notes
19 9 (0.50%) WebSphere Application Server
Applications
1 314 (17.46%) MS Excel
2 258 (14.35%) MS Office
3 11 (0.61%) MS PowerPoint
4 10 (0.56%) MS Visio
5 2 (0.11%) MS Project
6 1 (0.056%) Adobe Creative Suite
6 1 (0.056%) Photoshop
Business Applications
1 7 (0.39%) SAP Business One
2 6 (0.33%) Dynamics CRM
2 6 (0.33%) Oracle EBS
2 6 (0.33%) Oracle EBS R12
3 5 (0.28%) Infor SunSystems
4 4 (0.22%) Decalog
4 4 (0.22%) HiInvest
4 4 (0.22%) LatentZero
4 4 (0.22%) Salesforce.com CRM
4 4 (0.22%) thinkFolio
5 3 (0.17%) Dynamics AX
5 3 (0.17%) Oracle Assets
5 3 (0.17%) Oracle General Ledger
5 3 (0.17%) Oracle iProcurement
5 3 (0.17%) Oracle Payables
5 3 (0.17%) Oracle Procure-to-Pay
5 3 (0.17%) Oracle Receivables
6 2 (0.11%) assyst
6 2 (0.11%) Changepoint
6 2 (0.11%) SAP Oil and Gas
Cloud Services
1 99 (5.51%) Office 365
2 73 (4.06%) SaaS
3 23 (1.28%) Amazon AWS
4 12 (0.67%) Microsoft Azure
5 8 (0.44%) IaaS
5 8 (0.44%) PaaS
6 7 (0.39%) Cloud Computing
7 4 (0.22%) Google Analytics
8 3 (0.17%) Google Apps
8 3 (0.17%) iTunes
8 3 (0.17%) Mimecast
9 1 (0.056%) Amazon S3
9 1 (0.056%) GitHub
Communications & Networking
1 268 (14.91%) Firewall
2 229 (12.74%) TCP/IP
3 168 (9.34%) LAN
4 155 (8.62%) DNS
5 153 (8.51%) WAN
6 136 (7.56%) SAN
7 122 (6.79%) DHCP
8 116 (6.45%) Internet
9 94 (5.23%) VoIP
10 68 (3.78%) VPN
11 67 (3.73%) Broadband
12 60 (3.34%) NAS
13 58 (3.23%) Wireless
14 41 (2.28%) iSCSI
15 32 (1.78%) SNMP
16 30 (1.67%) ADSL
17 29 (1.61%) Ethernet
17 29 (1.61%) Fibre Channel
17 29 (1.61%) SMTP
18 28 (1.56%) HTTP
Database & Business Intelligence
1 257 (14.29%) SQL Server
2 69 (3.84%) MySQL
3 38 (2.11%) Relational Database
4 36 (2.00%) SQL Server 2008
5 31 (1.72%) Oracle Database
6 29 (1.61%) SQL Server 2012
7 24 (1.33%) SQL Server 2005
8 19 (1.06%) SQL Server Reporting Services
9 17 (0.95%) RDBMS
10 16 (0.89%) BusinessObjects
11 13 (0.72%) NoSQL
12 10 (0.56%) Ingres
12 10 (0.56%) MongoDB
13 9 (0.50%) Apache Cassandra
13 9 (0.50%) DB2
13 9 (0.50%) MariaDB
13 9 (0.50%) Oracle Reports
14 6 (0.33%) Crystal Reports
15 5 (0.28%) Oracle Database 11g
16 4 (0.22%) SQLPlus
Development Applications
1 21 (1.17%) JIRA
2 14 (0.78%) Visual Studio
3 12 (0.67%) Oracle Forms
4 6 (0.33%) Subversion
5 5 (0.28%) Git (software)
6 4 (0.22%) Selenium
7 3 (0.17%) JDeveloper
7 3 (0.17%) Toad
7 3 (0.17%) VSS/SourceSafe
8 2 (0.11%) Android Studio
8 2 (0.11%) Bugzilla
8 2 (0.11%) Jenkins
8 2 (0.11%) MSI
8 2 (0.11%) Talend Open Studio
9 1 (0.056%) Bitbucket
9 1 (0.056%) MorphX
9 1 (0.056%) SQL Server Management Studio (SSMS)
9 1 (0.056%) Team Foundation Server
9 1 (0.056%) TeamCity
9 1 (0.056%) WATIR
General
1 264 (14.68%) Finance
2 155 (8.62%) Telecoms
3 65 (3.62%) German Language
4 47 (2.61%) Retail
5 43 (2.39%) French Language
6 40 (2.22%) Banking
7 26 (1.45%) Manufacturing
8 25 (1.39%) Marketing
9 24 (1.33%) Front Office
10 22 (1.22%) Financial Institution
11 21 (1.17%) Back Office
11 21 (1.17%) Billing
11 21 (1.17%) Electronics
12 16 (0.89%) Law
13 15 (0.83%) Legal
14 12 (0.67%) Spanish Language
15 8 (0.44%) Automotive
16 7 (0.39%) Advertising
17 6 (0.33%) Games
17 6 (0.33%) Military
Libraries, Frameworks & Software Standards
1 106 (5.90%) HTML
2 87 (4.84%) .NET
3 79 (4.39%) XML
4 41 (2.28%) CSS
5 33 (1.84%) Web Services
6 21 (1.17%) Middleware
7 20 (1.11%) FIX Protocol
8 17 (0.95%) J2EE
9 16 (0.89%) WCF
10 14 (0.78%) SOAP
11 13 (0.72%) LAMP
12 12 (0.67%) .NET Framework
12 12 (0.67%) ASP.NET
13 10 (0.56%) REST
14 9 (0.50%) XSLT
15 6 (0.33%) jQuery
15 6 (0.33%) JSP
16 5 (0.28%) Regular Expression
16 5 (0.28%) Windows SharePoint Services
17 4 (0.22%) Oracle Fusion
Miscellaneous
1 204 (11.35%) Analytical Skills
2 114 (6.34%) Computer Science
3 61 (3.39%) Data Centre
4 46 (2.56%) Driving Licence
5 40 (2.22%) Management Information System
6 36 (2.00%) Mathematics
7 35 (1.95%) Hedge funds
8 33 (1.84%) Blackberry
9 29 (1.61%) Clustering
10 23 (1.28%) Derivative
11 22 (1.22%) Equities
12 18 (1.00%) Replication
12 18 (1.00%) SWIFT
13 17 (0.95%) e-Learning
14 15 (0.83%) Private Cloud
15 14 (0.78%) Enterprise Storage
15 14 (0.78%) Learning Management System
15 14 (0.78%) Mainframe
15 14 (0.78%) Mobile App
15 14 (0.78%) SCORM
Operating Systems
1 940 (52.28%) Windows
2 488 (27.14%) Windows Server
3 316 (17.58%) Windows Server 2008
4 294 (16.35%) Linux
5 279 (15.52%) Windows Server 2012
6 211 (11.74%) Windows 7
7 185 (10.29%) Unix
8 168 (9.34%) Windows Server 2003
9 127 (7.06%) Windows 8
10 82 (4.56%) Windows XP
11 53 (2.95%) Windows 10
12 47 (2.61%) Android
13 39 (2.17%) Apple iOS
14 31 (1.72%) Windows 2000 Server
15 30 (1.67%) Red Hat Enterprise Linux
16 19 (1.06%) Solaris
17 18 (1.00%) Debian
17 18 (1.00%) Ubuntu
18 14 (0.78%) Mac OS X
19 12 (0.67%) AIX
Processes & Methodologies
1 265 (14.74%) ITIL
2 76 (4.23%) Project Management
3 74 (4.12%) CRM
4 66 (3.67%) Incident Management
5 65 (3.62%) Service Delivery
6 63 (3.50%) Mentoring
7 49 (2.73%) Service Management
8 45 (2.50%) Time Management
9 44 (2.45%) Problem Management
10 42 (2.34%) Presales
11 39 (2.17%) Network Management
12 38 (2.11%) ERP
13 33 (1.84%) Migration
14 31 (1.72%) Business Intelligence
14 31 (1.72%) Data Management
14 31 (1.72%) Disaster Recovery
15 30 (1.67%) Change Management
16 29 (1.61%) Asset Management
16 29 (1.61%) Kalman Filter
17 27 (1.50%) Workflow
Programming Languages
1 444 (24.69%) SQL
2 108 (6.01%) Java
3 107 (5.95%) JavaScript
4 85 (4.73%) PowerShell
5 52 (2.89%) C#
6 46 (2.56%) Perl
7 40 (2.22%) Python
8 38 (2.11%) PL/SQL
9 31 (1.72%) PHP
9 31 (1.72%) VBScript
10 29 (1.61%) Bash Shell
11 27 (1.50%) C++
12 25 (1.39%) Shell Script
12 25 (1.39%) VB
13 23 (1.28%) C
14 15 (0.83%) VBA
15 9 (0.50%) VB.NET
16 8 (0.44%) T-SQL
17 3 (0.17%) Delphi
17 3 (0.17%) Pascal
Qualifications
1 355 (19.74%) Degree
2 115 (6.40%) Microsoft Certification
3 97 (5.39%) Cisco Certification
4 95 (5.28%) CCNA
5 61 (3.39%) MCSE
6 45 (2.50%) Security Cleared
7 44 (2.45%) VMware Certified Professional (VCP)
8 28 (1.56%) MCITP
9 27 (1.50%) ITIL Certification
10 26 (1.45%) MCP
10 26 (1.45%) SC Cleared
11 25 (1.39%) MCSA
12 20 (1.11%) CCNP
13 19 (1.06%) HND
14 17 (0.95%) CEH
14 17 (0.95%) CISSP
14 17 (0.95%) VCP5
15 13 (0.72%) MCDST
16 12 (0.67%) Citrix Certification
17 9 (0.50%) DV Cleared
Quality Assurance & Compliance
1 171 (9.51%) SLA
2 31 (1.72%) QA
3 17 (0.95%) Data Quality
4 16 (0.89%) ISO/IEC 27001
5 2 (0.11%) HL7
5 2 (0.11%) ISO/IEC 20000
6 1 (0.056%) GAMP
6 1 (0.056%) PCI DSS
System Software
1 575 (31.98%) Active Directory
2 269 (14.96%) VMware Infrastructure
3 166 (9.23%) Hyper-V
4 48 (2.67%) Terminal Services
5 45 (2.50%) VMware ESX
6 39 (2.17%) VMware ESXi
7 34 (1.89%) vSphere
8 30 (1.67%) XenApp
9 25 (1.39%) XenDesktop
10 22 (1.22%) Terminal Server
11 20 (1.11%) Microsoft App-V
12 15 (0.83%) BitLocker
13 13 (0.72%) VMware Server
14 11 (0.61%) NFS
15 10 (0.56%) Oracle RAC
15 10 (0.56%) XenServer
16 7 (0.39%) VMware Workstation
17 6 (0.33%) VirtualBox
17 6 (0.33%) Xen
18 5 (0.28%) vCloud
Systems Management
1 43 (2.39%) Backup Exec
2 37 (2.06%) SCCM
3 18 (1.00%) McAfee ePO
4 15 (0.83%) Icinga
5 11 (0.61%) SCOM
6 10 (0.56%) NetBackup
7 8 (0.44%) Legato
7 8 (0.44%) Nmap
8 7 (0.39%) FortiGate
9 6 (0.33%) HP Data Protector
9 6 (0.33%) Nagios
9 6 (0.33%) Norton AntiVirus
9 6 (0.33%) Puppet
9 6 (0.33%) Simpana
9 6 (0.33%) Tivoli Storage Manager
10 5 (0.28%) Nessus
10 5 (0.28%) Tivoli
11 4 (0.22%) DameWare
11 4 (0.22%) Systems Management Server (SMS)
11 4 (0.22%) WSUS
Vendors
1 653 (36.32%) Microsoft
2 454 (25.25%) VMware
3 235 (13.07%) Cisco
4 179 (9.96%) Oracle
5 155 (8.62%) Citrix
6 68 (3.78%) HP
7 64 (3.56%) IBM
8 48 (2.67%) Avaya
9 42 (2.34%) Juniper
10 41 (2.28%) Red Hat
11 38 (2.11%) NetApp
12 37 (2.06%) EMC
12 37 (2.06%) Veeam
13 35 (1.95%) Dell
14 34 (1.89%) Apple
15 32 (1.78%) CheckPoint
16 31 (1.72%) Salesforce.com
17 23 (1.28%) Sun
17 23 (1.28%) Symantec
18 20 (1.11%) TIBCO
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £28,000 per annum + Overtime + Benefits + Career Progr
Posted: 6 hours ago
North West London
Complete Tech Limited
Salary: Up to £23,000 per annum
Posted: 2 hours ago
Guildford, Surrey
Evolution Recruitment Solutions
Salary: 23,000 - 27,000 + on - call allowance
Posted: 10 hours ago
Middlewich, Cheshire
Acuro (MaxAd Ltd)
Salary: £35000.00 - £40000.00 per annum
Posted: 9 hours ago
South West London
Bluetownonline
Salary: £23000 per annum
Posted: 7 hours ago
Reading, Berkshire
Searchability
Salary: £23000 per annum + Benefits
Posted: 1 hour ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £35000 - £45000 per annum + competitive benefits package
Posted: 1 hour ago
Reading, Berkshire
Oscar
Salary: £25000 - £35000 per annum + Benefits
Posted: 2 hours ago
Keighley, West Yorkshire
Connected IT
Salary: £20000 - £23000 per annum + bens
Posted: 49 minutes ago
Reading, Berkshire
Searchability
Salary: £20000 - £23000 per annum
Posted: Yesterday
London
Oho Group Ltd.
Salary: £30k - 45k per year + healthcare, pension etc
Posted: 3 days ago
Guildford, Surrey
McGregor Boyall
Salary: £30000 - £36000 per annum + Benefits & Bonus Package
Posted: Yesterday
Dunstable, Bedfordshire
Integrity IT Solutions
Salary: From £25 to £35,000 per annum + Benefits
Posted: Yesterday
City, London
Client Server
Salary: £35k to £45k + bonus + benefits
Posted: 2 days ago
London
Graham Matthews
Salary: From £30,000 to £40,000 per annum
Posted: 2 days ago
Knutsford, Cheshire
Adria Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £35000.00 per annum
Posted: 2 days ago
Harrow, Middlesex
Stafford-Sharp Associates
Salary: £26000 - £32000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £40000 - £60000 per annum + Interview slots available!
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £35000 - £43000 per annum + Car, Bonus, Pension,
Posted: 1 hour ago
Cornwall
Explore Recruitment Solutions
Posted: 2 days ago
Oxford, Oxfordshire
Searchability
Salary: £20000 - £30000 per annum
Posted: 2 days ago
West London
Square One Resources
Salary: Up to £45,000 per annum (home-working after probation)
Posted: Yesterday
Leeds, West Yorkshire
Pro-Quest Resourcing Ltd
Salary: £23000 - £27000 Per Annum + Benefits + Share Options
Posted: 2 days ago
Reading, Berkshire
Coal IT Services
Salary: £42,000 per annum Plus Excellent Package
Posted: 4 days ago
Bedford, Bedfordshire
Ampersand Consulting
Salary: £20000 - £24000 per annum + Benefits
Posted: 4 days ago
Cambridge, Cambridgeshire
Deanslist Limited
Salary: From £18,000 to £23,000 per annum £20-23k + Benefits
Posted: 4 days ago
Bathgate, West Lothian
FPSG Connect
Posted: Yesterday
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £37,000 per annum £35,000 to £37,000 Negotiable + G'Te
Posted: 2 days ago
Richmond, Surrey
Bluetownonline
Salary: £20000 - £45000 per annum
Posted: 3 days ago