The statistics below represent IT jobs advertised across the UK that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Technical Support
Rank 381 371 321
Rank change year-on-year
-10 -50
Permanent jobs requiring a Technical Support 739 902 1100
As % of all permanent IT jobs located in the UK 0.76% 0.82% 0.94%
As % of the Job Titles category 0.78% 0.85% 0.97%
Number of salaries quoted 642 796 907
Median salary £30,000 £30,000 £32,000
Median salary % change year-on-year
- -6.25%
90% offered a salary of more than £20,500 £20,500 £22,050
10% offered a salary of more than £47,500 £47,500 £47,500
UK excluding London median salary £30,000 £28,000 £30,000
% change year-on-year
+7.14% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94162 105563 113042
As % of all permanent IT jobs located in the UK 96.38% 96.20% 96.43%
Number of salaries quoted 79243 87474 91242
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend

The demand trend of job ads that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the UK

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support within the UK.

Technical Support Salary Trend in the UK

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support over the 3 months to 25 August 2016 within the UK.

Technical Support Salary Histogram in the UK

Technical Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 699 £30,000 -1.63% 89
South East +5 280 £30,000 -7.69% 26
London +7 163 £34,000 -2.85% 19
Berkshire +7 101 £32,500 -15.58% 5
Reading +21 71 £36,250 -3.33% 4
East of England -11 61 £32,500 +8.33% 19
South West +14 55 £28,000 +3.70% 5
Surrey +8 55 £30,000 +5.26% 6
Hampshire +16 44 £30,000 -7.69% 5
North West +3 40 £30,500 +22.61% 3
Yorkshire +6 37 £20,250 -16.49% 5
West Midlands -5 36 £27,500 - 6
Oxfordshire -18 25 £27,500 - 6
Guildford +31 24 £30,000 -1.63% 4
West Sussex +10 23 £35,000 -23.07%
Bedfordshire +10 21 £30,000 -14.28% 1
East Midlands +20 20 £25,000 -9.09% 3
Oxford +1 20 £27,500 - 4
Hertfordshire +15 18 £36,000 +20.00% 4
West Yorkshire +15 18 £22,750 -6.18% 3
Bristol +10 18 £27,500 +5.76% 3
Birmingham -8 18 £27,500 - 2
Wiltshire +18 16 £35,000 +7.69%
Leeds +24 15 £19,000 -24.00% 1
South Yorkshire +23 15 £18,500 -23.71% 1
Cheshire +36 14 £32,500 +22.64% 1
City of London +33 14 £34,500 -18.82% 5
Kent +24 14 £27,000 -32.50% 2
Sheffield +23 14 £18,500 -23.71%
Bracknell -6 14 £30,000 -22.07%

Technical Support Skill Set
Top 30 Related IT Skills

For the 6 months to 25 August 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support in the job title.

1 816 (51.39%) Windows
2 587 (36.96%) Microsoft
3 487 (30.67%) Active Directory
4 431 (27.14%) SQL
5 406 (25.57%) Windows Server
6 343 (21.60%) VMware
7 334 (21.03%) MS Excel
8 293 (18.45%) Linux
9 269 (16.94%) ITIL
10 261 (16.44%) Degree
11 260 (16.37%) SQL Server
12 238 (14.99%) MS Office
13 234 (14.74%) Firewall
14 231 (14.55%) Windows Server 2008
15 213 (13.41%) Finance
16 212 (13.35%) MS Exchange
16 212 (13.35%) Cisco
17 201 (12.66%) TCP/IP
18 193 (12.15%) Windows Server 2012
19 188 (11.84%) VMware Infrastructure
20 182 (11.46%) Windows 7
21 162 (10.20%) SLA
22 149 (9.38%) Oracle
23 145 (9.13%) LAN
24 144 (9.07%) DNS
25 139 (8.75%) Analytical Skills
26 134 (8.44%) Unix
27 129 (8.12%) SAN
28 128 (8.06%) WAN
29 125 (7.87%) Microsoft Certification

Technical Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 212 (13.35%) MS Exchange
2 120 (7.56%) SharePoint
3 115 (7.24%) IIS
4 73 (4.60%) Apache
5 57 (3.59%) Skype for Business
6 56 (3.53%) WebSphere
7 55 (3.46%) Exchange Server 2010
8 49 (3.09%) Exchange Server 2013
9 48 (3.02%) Tomcat
10 42 (2.64%) Exchange Server 2007
11 36 (2.27%) WebLogic
12 29 (1.83%) JBoss
13 22 (1.39%) Exchange Server 2003
14 10 (0.63%) SharePoint 2013
15 8 (0.50%) IBM Notes
16 7 (0.44%) Exchange Server 2000
17 6 (0.38%) SharePoint Server
18 4 (0.25%) Blackberry Enterprise Server
18 4 (0.25%) Confluence
18 4 (0.25%) SharePoint 2010
Applications
1 334 (21.03%) MS Excel
2 238 (14.99%) MS Office
3 19 (1.20%) MS PowerPoint
4 14 (0.88%) MS Visio
5 3 (0.19%) MS Project
6 1 (0.063%) Spreadsheet
Business Applications
1 19 (1.20%) Dynamics CRM
2 15 (0.94%) Remedy ITSM
3 6 (0.38%) Oracle EBS
3 6 (0.38%) Oracle EBS R12
4 5 (0.31%) Dynamics AX
5 4 (0.25%) Oracle Applications
5 4 (0.25%) SAP Business One
6 3 (0.19%) Sage 200
7 2 (0.13%) assyst
7 2 (0.13%) MetaTrader
7 2 (0.13%) Payment Gateway
7 2 (0.13%) Sage 1000
7 2 (0.13%) SAP Oil and Gas
8 1 (0.063%) AWD
8 1 (0.063%) Infor SunSystems
8 1 (0.063%) JDE EnterpriseOne
8 1 (0.063%) Line 500
8 1 (0.063%) Sage X3
8 1 (0.063%) Salesforce.com CRM
8 1 (0.063%) thinkFolio
Cloud Services
1 116 (7.30%) Office 365
2 45 (2.83%) SaaS
3 34 (2.14%) Amazon AWS
4 22 (1.39%) Microsoft Azure
5 9 (0.57%) Google Apps
6 7 (0.44%) Cloud Computing
7 6 (0.38%) Mimecast
7 6 (0.38%) OneDrive
8 3 (0.19%) GitHub
8 3 (0.19%) Yammer
9 1 (0.063%) Dropbox
9 1 (0.063%) IaaS
Communications & Networking
1 234 (14.74%) Firewall
2 201 (12.66%) TCP/IP
3 145 (9.13%) LAN
4 144 (9.07%) DNS
5 129 (8.12%) SAN
6 128 (8.06%) WAN
7 106 (6.68%) Internet
8 99 (6.23%) VoIP
9 96 (6.05%) DHCP
10 68 (4.28%) VPN
11 63 (3.97%) Wireless
12 46 (2.90%) NAS
13 42 (2.64%) VLAN
14 41 (2.58%) Broadband
15 37 (2.33%) PBX
16 32 (2.02%) SNMP
17 30 (1.89%) HTTP
18 29 (1.83%) SMTP
19 27 (1.70%) IP Telephony
20 25 (1.57%) ADSL
Database & Business Intelligence
1 260 (16.37%) SQL Server
2 60 (3.78%) MySQL
3 36 (2.27%) Oracle Database
4 28 (1.76%) SQL Server 2008
5 25 (1.57%) Relational Database
6 24 (1.51%) SQL Server 2012
7 17 (1.07%) BusinessObjects
8 16 (1.01%) SQL Server 2005
9 14 (0.88%) DB2
9 14 (0.88%) SQL Server Reporting Services
10 11 (0.69%) Oracle Reports
11 9 (0.57%) RDBMS
12 7 (0.44%) Oracle Database 11g
12 7 (0.44%) PostgreSQL
12 7 (0.44%) SQL Server 2014
13 6 (0.38%) Data Warehouse
13 6 (0.38%) KDB
13 6 (0.38%) SQL Server Analysis Services
13 6 (0.38%) SQL Server Integration Services
14 5 (0.31%) Crystal Reports
Development Applications
1 15 (0.94%) JIRA
2 12 (0.76%) Oracle Forms
3 8 (0.50%) Visual Studio
4 6 (0.38%) JDeveloper
4 6 (0.38%) Toad
5 5 (0.31%) Subversion
6 4 (0.25%) Android Studio
7 3 (0.19%) Git (software)
7 3 (0.19%) Jenkins
8 2 (0.13%) Bugzilla
8 2 (0.13%) Maven
8 2 (0.13%) MSI
8 2 (0.13%) PowerBuilder
8 2 (0.13%) Selenium
8 2 (0.13%) SQL Server Management Studio (SSMS)
9 1 (0.063%) Ant
9 1 (0.063%) HP UFT
9 1 (0.063%) LoadRunner
9 1 (0.063%) ProC
9 1 (0.063%) VSS/SourceSafe
General
1 213 (13.41%) Finance
2 122 (7.68%) Telecoms
3 43 (2.71%) German Language
4 35 (2.20%) Banking
5 32 (2.02%) French Language
5 32 (2.02%) Retail
6 31 (1.95%) Manufacturing
7 23 (1.45%) Billing
7 23 (1.45%) Marketing
8 18 (1.13%) Front Office
9 16 (1.01%) Back Office
10 14 (0.88%) Electronics
10 14 (0.88%) Spanish Language
11 13 (0.82%) Legal
12 12 (0.76%) Automotive
13 11 (0.69%) Advertising
14 8 (0.50%) Law
15 6 (0.38%) Financial Institution
15 6 (0.38%) Local Government
16 5 (0.31%) Military
Libraries, Frameworks & Software Standards
1 69 (4.35%) HTML
2 68 (4.28%) .NET
3 34 (2.14%) Web Services
4 28 (1.76%) CSS
4 28 (1.76%) XML
5 22 (1.39%) FIX Protocol
6 12 (0.76%) J2EE
7 10 (0.63%) Regular Expression
8 9 (0.57%) Spring
9 8 (0.50%) SOAP
10 7 (0.44%) Middleware
11 6 (0.38%) ASP.NET
11 6 (0.38%) Django
11 6 (0.38%) JSON
12 5 (0.31%) .NET Framework
12 5 (0.31%) iBATIS
12 5 (0.31%) JSP
12 5 (0.31%) XSLT
13 4 (0.25%) REST
13 4 (0.25%) X-Windows
Miscellaneous
1 139 (8.75%) Analytical Skills
2 77 (4.85%) Computer Science
3 59 (3.72%) Data Centre
4 49 (3.09%) Blackberry
4 49 (3.09%) Driving Licence
5 37 (2.33%) Clustering
6 32 (2.02%) Mathematics
6 32 (2.02%) Replication
7 29 (1.83%) Management Information System
8 25 (1.57%) PKI
9 24 (1.51%) Enterprise Software
10 23 (1.45%) Hedge funds
11 21 (1.32%) Private Cloud
12 18 (1.13%) Equities
12 18 (1.13%) iPad
13 16 (1.01%) Handset
13 16 (1.01%) Video Conferencing
14 15 (0.94%) Derivative
15 14 (0.88%) e-Learning
16 13 (0.82%) iPhone
Operating Systems
1 816 (51.39%) Windows
2 406 (25.57%) Windows Server
3 293 (18.45%) Linux
4 231 (14.55%) Windows Server 2008
5 193 (12.15%) Windows Server 2012
6 182 (11.46%) Windows 7
7 134 (8.44%) Unix
8 120 (7.56%) Windows Server 2003
9 79 (4.97%) Windows 8
10 67 (4.22%) Windows XP
11 53 (3.34%) Windows 10
12 46 (2.90%) Apple iOS
13 43 (2.71%) Android
14 39 (2.46%) Mac OS X
15 31 (1.95%) Red Hat Enterprise Linux
16 25 (1.57%) AIX
17 24 (1.51%) Solaris
18 19 (1.20%) CentOS
19 14 (0.88%) Mac OS
20 13 (0.82%) Debian
Processes & Methodologies
1 269 (16.94%) ITIL
2 80 (5.04%) CRM
3 77 (4.85%) Project Management
4 62 (3.90%) Incident Management
5 56 (3.53%) Service Delivery
5 56 (3.53%) Service Management
6 46 (2.90%) Problem Management
7 45 (2.83%) Mentoring
8 44 (2.77%) Presales
9 39 (2.46%) Change Management
10 34 (2.14%) Business Intelligence
10 34 (2.14%) Change Control
10 34 (2.14%) Time Management
11 33 (2.08%) Coaching
11 33 (2.08%) Migration
12 32 (2.02%) Continuous Improvement
13 31 (1.95%) Disaster Recovery
14 30 (1.89%) Network Management
15 29 (1.83%) Validation
16 26 (1.64%) Risk Assessment
Programming Languages
1 431 (27.14%) SQL
2 108 (6.80%) Java
3 75 (4.72%) PowerShell
4 63 (3.97%) JavaScript
5 40 (2.52%) C#
5 40 (2.52%) Python
6 30 (1.89%) PL/SQL
7 29 (1.83%) Shell Script
8 27 (1.70%) C
8 27 (1.70%) PHP
9 24 (1.51%) Perl
10 23 (1.45%) C++
11 21 (1.32%) VBScript
12 15 (0.94%) VBA
13 13 (0.82%) T-SQL
14 12 (0.76%) VB
15 9 (0.57%) Bash Shell
16 5 (0.31%) VB.NET
17 4 (0.25%) R
17 4 (0.25%) Ruby
Qualifications
1 261 (16.44%) Degree
2 125 (7.87%) Microsoft Certification
3 117 (7.37%) Cisco Certification
4 114 (7.18%) CCNA
5 70 (4.41%) MCSE
6 50 (3.15%) Security Cleared
7 48 (3.02%) MCP
8 40 (2.52%) VMware Certified Professional (VCP)
9 36 (2.27%) MCSA
10 30 (1.89%) SC Cleared
11 29 (1.83%) ITIL Certification
11 29 (1.83%) MCITP
12 20 (1.26%) CCNP
13 18 (1.13%) ITIL Foundation Certificate
13 18 (1.13%) MCDST
14 17 (1.07%) VCP5
15 15 (0.94%) CEH
15 15 (0.94%) CISSP
16 14 (0.88%) A+ Certification
17 12 (0.76%) HND
Quality Assurance & Compliance
1 162 (10.20%) SLA
2 24 (1.51%) QA
3 19 (1.20%) Data Quality
4 14 (0.88%) ISO/IEC 27001
5 12 (0.76%) PCI DSS
6 4 (0.25%) HL7
7 2 (0.13%) ISO/IEC 20000
8 1 (0.063%) DICOM
8 1 (0.063%) GAMP
System Software
1 487 (30.67%) Active Directory
2 188 (11.84%) VMware Infrastructure
3 123 (7.75%) Hyper-V
4 31 (1.95%) Terminal Services
5 28 (1.76%) vSphere
6 25 (1.57%) VMware ESX
7 22 (1.39%) Microsoft App-V
7 22 (1.39%) VMware ESXi
7 22 (1.39%) XenApp
8 21 (1.32%) BitLocker
9 14 (0.88%) Virtual Machines
10 13 (0.82%) Terminal Server
10 13 (0.82%) Virtual Servers
11 10 (0.63%) NFS
11 10 (0.63%) VMware Server
11 10 (0.63%) XenDesktop
11 10 (0.63%) XenServer
12 9 (0.57%) Virtual Desktop
13 8 (0.50%) Microsoft Virtual Server
13 8 (0.50%) Oracle RAC
Systems Management
1 48 (3.02%) SCCM
2 44 (2.77%) Backup Exec
3 21 (1.32%) Icinga
4 20 (1.26%) Nagios
5 17 (1.07%) Tivoli
6 14 (0.88%) HP Data Protector
6 14 (0.88%) Norton AntiVirus
6 14 (0.88%) Tivoli Storage Manager
7 13 (0.82%) FortiGate
8 10 (0.63%) AirWatch
8 10 (0.63%) McAfee ePO
8 10 (0.63%) Nmap
9 9 (0.57%) Microsoft Clustering
9 9 (0.57%) SCOM
10 8 (0.50%) NetBackup
11 7 (0.44%) Nessus
12 6 (0.38%) ITRS Geneos
13 5 (0.31%) SCVMM
14 4 (0.25%) Puppet
14 4 (0.25%) WSUS
Vendors
1 587 (36.96%) Microsoft
2 343 (21.60%) VMware
3 212 (13.35%) Cisco
4 149 (9.38%) Oracle
5 119 (7.49%) Citrix
6 70 (4.41%) HP
7 54 (3.40%) Apple
8 47 (2.96%) Veeam
9 45 (2.83%) EMC
10 43 (2.71%) IBM
10 43 (2.71%) Red Hat
11 39 (2.46%) Avaya
12 38 (2.39%) Mitel
13 31 (1.95%) CheckPoint
14 28 (1.76%) Juniper
15 27 (1.70%) Salesforce.com
16 24 (1.51%) Symantec
17 23 (1.45%) Fortinet
17 23 (1.45%) NEC
18 21 (1.32%) Remedy
South East London
Payment Express
Salary: From £26,000 to £31,000 per annum Depending On Experience
Posted: 1 hour ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + 30 days holiday + excellent pension scheme
Posted: 1 hour ago
South West London
CodeSource Recruitment Limited
Salary: From £25,000 to £28,000 per annum
Posted: 5 hours ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £28,000 per annum + career progression
Posted: 2 hours ago
South West London
Bluetownonline
Salary: £22000 - £25000 per annum
Posted: 1 hour ago
Sunderland, Tyne and Wear
Reed Technology
Salary: £20000 - £23001 per annum
Posted: Yesterday
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £25000 per annum
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £20,000 per annum + benefits
Posted: 2 hours ago
Weybridge, Surrey
Polar Recruitment
Salary: £55000 - £60000 per annum + Bonus and great benefits
Posted: 2 hours ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £50000 - £60000 per annum + Interview slots available!
Posted: 6 hours ago
City, London
Client Server
Salary: £35k to £45k + bonus + benefits
Posted: Yesterday
Bristol, Avon
Xist4 IT Recruitment
Salary: Competitive
Posted: 2 days ago
Tamworth, Staffordshire
Robert Walters
Salary: £20000 - £24000 per annum
Posted: Yesterday
London
Etech Partners
Salary: Up to £42,000 per annum + Benefits
Posted: 8 hours ago
Guildford, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum + overtime, bonus, etc.
Posted: Yesterday
Reading, Berkshire
Evolution Recruitment Solutions
Salary: 32,000 - 45,000
Posted: Yesterday
Central London / West End
Evolution Recruitment Solutions
Salary: Circa; 45,000-50,000 + Excellent Benefits
Posted: Yesterday
Newbridge, Midlothian
RecruitmentRevolution.com Limited
Salary: Excellent Salary Package + Company Benefits
Posted: Yesterday
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + Benefits + Training
Posted: 2 days ago
Ipswich, Suffolk
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £31000.00 per annum
Posted: 2 days ago
Northampton, Northamptonshire
Real Time Recruitment Solutions
Salary: 20,000 - 28,000 + Benefits
Posted: 3 days ago
Central London / West End
H&R Talent
Salary: From £18,000 to £25,000 per annum
Posted: 3 days ago
North West London
Jonothan Bosworth
Salary: £30000 - £35000 Per Annum
Posted: Yesterday
Kettering, Northamptonshire
X4 Group
Salary: £25k - 30k per year + benefits
Posted: 2 days ago
Reading, Berkshire
Searchability
Salary: £18000 - £23000 per annum + benefits
Posted: 2 days ago
Sutton Coldfield, West Midlands (County)
Spring Technology
Posted: 6 days ago
Watford, Hertfordshire
Senitor Associates
Salary: £22000 - £30000 per annum
Posted: 6 days ago
City, London
Eaglecliff
Salary: Up to £28,000 per annum + Benefits
Posted: 3 days ago
Watford, Hertfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: 6 days ago
London
EasyWebRecruitment.com
Salary: £24,000 - £27,000
Posted: 2 days ago