The statistics below represent IT jobs advertised across the UK that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Technical Support
Rank 394 372 311
Rank change year-on-year
-22 -61
Permanent jobs requiring a Technical Support 674 890 1086
As % of all permanent IT jobs located in the UK 0.72% 0.82% 0.95%
As % of the Job Titles category 0.74% 0.85% 0.99%
Number of salaries quoted 581 775 892
Median salary £30,000 £29,000 £31,000
Median salary % change year-on-year
+3.44% -6.45%
90% offered a salary of more than £20,500 £20,500 £21,000
10% offered a salary of more than £45,500 £45,000 £47,500
UK excluding London median salary £29,250 £27,750 £29,000
% change year-on-year
+5.40% -4.31%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
90486 104724 110047
As % of all permanent IT jobs located in the UK 96.27% 96.27% 96.45%
Number of salaries quoted 75738 87307 89008
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Technical Support
Jobs Demand Trend

The demand trend of job ads that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the UK

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support within the UK.

Technical Support Salary Trend in the UK

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support over the 3 months to 1 October 2016 within the UK.

Technical Support Salary Histogram in the UK

Technical Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 642 £30,000 - 91
South East +48 260 £30,000 -7.69% 34
London -18 148 £33,250 +0.75% 20
Berkshire +35 88 £28,750 -25.32% 10
Reading +37 61 £28,500 -18.57% 7
Surrey +7 54 £30,000 +8.10% 9
South West +14 53 £32,000 +24.27% 7
Yorkshire +9 43 £18,500 -26.73% 4
West Midlands -11 42 £26,375 -2.31% 6
Hampshire +18 40 £30,000 -4.00% 2
North West -26 37 £30,750 +16.03% 8
East of England -40 34 £32,000 +14.28% 7
West Yorkshire +7 25 £19,750 -19.38% 4
Oxfordshire +8 24 £27,500 - 4
Leeds +18 22 £19,750 -19.38% 2
Birmingham -14 21 £30,000 +11.11% 1
Guildford +27 20 £30,000 +17.64% 6
Bristol +2 20 £32,500 +20.37% 4
City of London +26 17 £35,000 -5.40% 5
West Sussex +13 17 £45,000 +28.57% 2
South Yorkshire +19 16 £18,500 -32.72%
Sheffield +22 15 £18,500 -32.72%
Kent +15 15 £23,500 -37.33% 2
East Midlands -2 15 £25,000 -18.13% 1
Somerset +8 13 £27,500 -5.98%
Cheshire +31 12 £32,500 +20.37% 2
Oxford +10 12 £27,500 - 1
Fareham +10 12 £35,000 +27.27% 1
Wiltshire +4 12 £33,750 -28.94% 1
Staffordshire +3 12 £22,000 -8.33% 1

Technical Support Skill Set
Top 30 Related IT Skills

For the 6 months to 1 October 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support in the job title.

1 738 (50.48%) Windows
2 558 (38.17%) Microsoft
3 433 (29.62%) Active Directory
4 398 (27.22%) SQL
5 367 (25.10%) Windows Server
6 310 (21.20%) MS Excel
7 302 (20.66%) VMware
8 282 (19.29%) Linux
9 259 (17.72%) ITIL
10 243 (16.62%) SQL Server
11 206 (14.09%) MS Exchange
12 204 (13.95%) MS Office
13 202 (13.82%) Firewall
14 196 (13.41%) Windows Server 2008
15 195 (13.34%) Degree
16 182 (12.45%) Cisco
17 174 (11.90%) TCP/IP
18 172 (11.76%) Windows 7
19 171 (11.70%) Finance
20 162 (11.08%) Windows Server 2012
21 159 (10.88%) VMware Infrastructure
22 155 (10.60%) SLA
23 135 (9.23%) Oracle
24 134 (9.17%) LAN
25 125 (8.55%) Unix
26 124 (8.48%) DNS
26 124 (8.48%) Microsoft Certification
27 121 (8.28%) WAN
28 116 (7.93%) Office 365
29 114 (7.80%) Citrix

Technical Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 206 (14.09%) MS Exchange
2 109 (7.46%) SharePoint
3 103 (7.05%) IIS
4 59 (4.04%) Skype for Business
5 58 (3.97%) Apache
6 53 (3.63%) WebSphere
7 50 (3.42%) Exchange Server 2010
8 44 (3.01%) Tomcat
9 37 (2.53%) Exchange Server 2007
9 37 (2.53%) Exchange Server 2013
10 34 (2.33%) WebLogic
11 32 (2.19%) JBoss
12 17 (1.16%) Exchange Server 2003
13 11 (0.75%) IBM Notes
14 8 (0.55%) Alfresco
14 8 (0.55%) SharePoint 2013
15 5 (0.34%) Blackberry Enterprise Server
15 5 (0.34%) Joomla!
16 4 (0.27%) Confluence
16 4 (0.27%) WebLogic Portal
Applications
1 310 (21.20%) MS Excel
2 204 (13.95%) MS Office
3 21 (1.44%) MS PowerPoint
4 17 (1.16%) MS Visio
5 4 (0.27%) Mozilla Thunderbird
6 2 (0.14%) MS Project
7 1 (0.068%) ProjectWise
7 1 (0.068%) Revit
7 1 (0.068%) Spreadsheet
Business Applications
1 21 (1.44%) Dynamics CRM
2 15 (1.03%) Remedy ITSM
3 7 (0.48%) Dynamics AX
4 6 (0.41%) Oracle EBS
4 6 (0.41%) Oracle EBS R12
5 4 (0.27%) MetaTrader
5 4 (0.27%) Oracle Applications
5 4 (0.27%) SAP Business One
6 2 (0.14%) assyst
6 2 (0.14%) Payment Gateway
6 2 (0.14%) Retail-J
6 2 (0.14%) Sage 1000
6 2 (0.14%) Sage 200
6 2 (0.14%) SAP Oil and Gas
7 1 (0.068%) AWD
7 1 (0.068%) Dynamics NAV
7 1 (0.068%) Line 500
7 1 (0.068%) Magento
7 1 (0.068%) Markit EDM
7 1 (0.068%) thinkFolio
Cloud Services
1 116 (7.93%) Office 365
2 50 (3.42%) SaaS
3 39 (2.67%) Amazon AWS
4 21 (1.44%) Microsoft Azure
5 9 (0.62%) Cloud Computing
5 9 (0.62%) G Suite
6 8 (0.55%) Mimecast
7 6 (0.41%) GitHub
7 6 (0.41%) OneDrive
8 3 (0.21%) Yammer
9 1 (0.068%) Adobe Creative Cloud
9 1 (0.068%) Dropbox
9 1 (0.068%) IaaS
9 1 (0.068%) SuccessFactors
Communications & Networking
1 202 (13.82%) Firewall
2 174 (11.90%) TCP/IP
3 134 (9.17%) LAN
4 124 (8.48%) DNS
5 121 (8.28%) WAN
6 107 (7.32%) SAN
7 104 (7.11%) Internet
8 91 (6.22%) VoIP
9 79 (5.40%) DHCP
10 64 (4.38%) VPN
11 50 (3.42%) Wireless
12 43 (2.94%) VLAN
13 39 (2.67%) SMTP
14 34 (2.33%) NAS
15 33 (2.26%) Broadband
16 31 (2.12%) PBX
17 30 (2.05%) HTTP
18 28 (1.92%) Network Security
19 24 (1.64%) Skype
19 24 (1.64%) Wi-Fi
Database & Business Intelligence
1 243 (16.62%) SQL Server
2 58 (3.97%) MySQL
3 36 (2.46%) SQL Server 2008
4 33 (2.26%) SQL Server 2012
5 30 (2.05%) Oracle Database
6 20 (1.37%) Relational Database
7 19 (1.30%) BusinessObjects
8 18 (1.23%) SQL Server 2005
9 15 (1.03%) SQL Server Reporting Services
10 14 (0.96%) DB2
11 10 (0.68%) Oracle Reports
11 10 (0.68%) SQL Server 2000
12 9 (0.62%) PostgreSQL
12 9 (0.62%) RDBMS
13 8 (0.55%) MongoDB
14 7 (0.48%) Oracle Database 11g
14 7 (0.48%) SQL Server 2014
14 7 (0.48%) SQL Server Integration Services
15 6 (0.41%) KDB
15 6 (0.41%) SQL Server Analysis Services
Development Applications
1 13 (0.89%) JIRA
2 12 (0.82%) Oracle Forms
3 8 (0.55%) Visual Studio
4 7 (0.48%) Android Studio
5 6 (0.41%) JDeveloper
5 6 (0.41%) Subversion
5 6 (0.41%) Toad
6 5 (0.34%) Jenkins
7 4 (0.27%) Maven
7 4 (0.27%) Selenium
7 4 (0.27%) SQL Server Management Studio (SSMS)
8 3 (0.21%) Git (software)
8 3 (0.21%) NCrunch
8 3 (0.21%) ReSharper
9 2 (0.14%) Bugzilla
9 2 (0.14%) NeoLoad
9 2 (0.14%) PowerBuilder
10 1 (0.068%) Eclipse
10 1 (0.068%) HP UFT
10 1 (0.068%) ProC
General
1 171 (11.70%) Finance
2 108 (7.39%) Telecoms
3 39 (2.67%) German Language
4 34 (2.33%) Banking
5 33 (2.26%) French Language
6 32 (2.19%) Manufacturing
7 30 (2.05%) Retail
8 20 (1.37%) Billing
8 20 (1.37%) Spanish Language
9 19 (1.30%) Marketing
10 13 (0.89%) Advertising
10 13 (0.89%) Front Office
11 12 (0.82%) Back Office
12 10 (0.68%) Legal
13 9 (0.62%) Automotive
13 9 (0.62%) Electronics
14 6 (0.41%) Italian Language
14 6 (0.41%) Local Government
15 4 (0.27%) Dutch Language
15 4 (0.27%) Portuguese Language
Libraries, Frameworks & Software Standards
1 61 (4.17%) .NET
2 54 (3.69%) HTML
3 38 (2.60%) Web Services
4 23 (1.57%) XML
5 19 (1.30%) CSS
6 17 (1.16%) Spring
7 14 (0.96%) J2EE
8 13 (0.89%) FIX Protocol
9 10 (0.68%) Regular Expression
9 10 (0.68%) SOAP
10 8 (0.55%) iBATIS
11 7 (0.48%) Middleware
12 6 (0.41%) Django
12 6 (0.41%) JSON
12 6 (0.41%) JSP
13 5 (0.34%) Ajax
13 5 (0.34%) ASP.NET
13 5 (0.34%) CSS3
13 5 (0.34%) JPA
14 4 (0.27%) React
Miscellaneous
1 114 (7.80%) Analytical Skills
2 74 (5.06%) Computer Science
3 56 (3.83%) Data Centre
4 48 (3.28%) Blackberry
5 40 (2.74%) Driving Licence
6 30 (2.05%) Management Information System
7 29 (1.98%) Clustering
7 29 (1.98%) Replication
8 24 (1.64%) Enterprise Software
9 20 (1.37%) PKI
10 19 (1.30%) iPad
11 17 (1.16%) Handset
12 16 (1.09%) Private Cloud
13 15 (1.03%) Mathematics
14 13 (0.89%) iPhone
15 12 (0.82%) e-Learning
16 11 (0.75%) Video Conferencing
17 10 (0.68%) Life Science
17 10 (0.68%) Mobile Computing
17 10 (0.68%) PMI
Operating Systems
1 738 (50.48%) Windows
2 367 (25.10%) Windows Server
3 282 (19.29%) Linux
4 196 (13.41%) Windows Server 2008
5 172 (11.76%) Windows 7
6 162 (11.08%) Windows Server 2012
7 125 (8.55%) Unix
8 103 (7.05%) Windows Server 2003
9 79 (5.40%) Windows 8
10 60 (4.10%) Windows XP
11 52 (3.56%) Apple iOS
12 48 (3.28%) Windows 10
13 44 (3.01%) Android
14 41 (2.80%) Mac OS X
15 23 (1.57%) Red Hat Enterprise Linux
16 22 (1.50%) AIX
17 20 (1.37%) Mac OS
18 18 (1.23%) Solaris
19 13 (0.89%) CentOS
19 13 (0.89%) Windows Vista
Processes & Methodologies
1 259 (17.72%) ITIL
2 78 (5.34%) CRM
3 71 (4.86%) Project Management
4 65 (4.45%) Service Management
5 62 (4.24%) Service Delivery
6 59 (4.04%) Incident Management
7 46 (3.15%) Mentoring
8 44 (3.01%) Problem Management
9 42 (2.87%) Change Management
10 38 (2.60%) Coaching
11 34 (2.33%) Presales
12 31 (2.12%) Continuous Improvement
12 31 (2.12%) Data Protection
13 27 (1.85%) Change Control
14 25 (1.71%) Time Management
15 24 (1.64%) Business Intelligence
15 24 (1.64%) Disaster Recovery
15 24 (1.64%) Validation
16 23 (1.57%) Risk Assessment
17 22 (1.50%) ERP
Programming Languages
1 398 (27.22%) SQL
2 101 (6.91%) Java
3 59 (4.04%) PowerShell
4 46 (3.15%) JavaScript
5 42 (2.87%) Python
6 35 (2.39%) C#
7 33 (2.26%) C
8 26 (1.78%) C++
9 24 (1.64%) PHP
10 22 (1.50%) Shell Script
11 21 (1.44%) PL/SQL
12 20 (1.37%) Perl
13 15 (1.03%) T-SQL
13 15 (1.03%) VBScript
14 9 (0.62%) Bash Shell
14 9 (0.62%) VB
15 8 (0.55%) VBA
16 4 (0.27%) Pascal
16 4 (0.27%) R
16 4 (0.27%) Ruby
Qualifications
1 195 (13.34%) Degree
2 124 (8.48%) Microsoft Certification
3 111 (7.59%) Cisco Certification
4 105 (7.18%) CCNA
5 69 (4.72%) MCSE
6 53 (3.63%) MCP
7 36 (2.46%) MCSA
8 35 (2.39%) Security Cleared
9 32 (2.19%) VMware Certified Professional (VCP)
10 26 (1.78%) MCITP
11 24 (1.64%) ITIL Certification
12 22 (1.50%) SC Cleared
13 19 (1.30%) CISSP
14 16 (1.09%) CEH
14 16 (1.09%) ITIL Foundation Certificate
15 15 (1.03%) A+ Certification
15 15 (1.03%) CCNP
16 14 (0.96%) MCDST
17 12 (0.82%) Citrix Certification
17 12 (0.82%) PMI Certification
Quality Assurance & Compliance
1 155 (10.60%) SLA
2 16 (1.09%) QA
3 15 (1.03%) ISO/IEC 27001
4 13 (0.89%) Data Quality
4 13 (0.89%) PCI DSS
5 4 (0.27%) HL7
6 2 (0.14%) ISO/IEC 20000
7 1 (0.068%) DICOM
7 1 (0.068%) GAMP
7 1 (0.068%) ISO 9001
System Software
1 433 (29.62%) Active Directory
2 159 (10.88%) VMware Infrastructure
3 110 (7.52%) Hyper-V
4 25 (1.71%) Terminal Services
5 22 (1.50%) vSphere
6 19 (1.30%) XenApp
7 18 (1.23%) VMware ESX
7 18 (1.23%) VMware ESXi
8 17 (1.16%) Microsoft App-V
9 16 (1.09%) BitLocker
10 14 (0.96%) Virtual Machines
11 13 (0.89%) Terminal Server
12 12 (0.82%) Virtual Servers
13 11 (0.75%) IMail Server
13 11 (0.75%) VMware Server
14 8 (0.55%) Microsoft Virtual Server
14 8 (0.55%) Virtual Desktop
14 8 (0.55%) XenServer
15 7 (0.48%) Oracle RAC
15 7 (0.48%) XenDesktop
Systems Management
1 41 (2.80%) SCCM
2 40 (2.74%) Backup Exec
3 22 (1.50%) Nagios
4 16 (1.09%) AirWatch
4 16 (1.09%) Icinga
4 16 (1.09%) Tivoli
5 15 (1.03%) FortiGate
6 14 (0.96%) Norton AntiVirus
7 13 (0.89%) HP Data Protector
7 13 (0.89%) Tivoli Storage Manager
8 10 (0.68%) Nmap
9 8 (0.55%) Microsoft Clustering
9 8 (0.55%) NetBackup
9 8 (0.55%) SCVMM
10 7 (0.48%) Nessus
11 6 (0.41%) ITRS Geneos
11 6 (0.41%) McAfee ePO
12 5 (0.34%) Control-M
12 5 (0.34%) SCOM
13 4 (0.27%) WSUS
Vendors
1 558 (38.17%) Microsoft
2 302 (20.66%) VMware
3 182 (12.45%) Cisco
4 135 (9.23%) Oracle
5 114 (7.80%) Citrix
6 73 (4.99%) HP
7 59 (4.04%) Apple
8 38 (2.60%) IBM
8 38 (2.60%) Veeam
9 36 (2.46%) Avaya
9 36 (2.46%) EMC
10 35 (2.39%) Red Hat
11 31 (2.12%) Mitel
12 27 (1.85%) Symantec
13 24 (1.64%) Sophos
14 21 (1.44%) CheckPoint
14 21 (1.44%) Fortinet
14 21 (1.44%) NEC
15 20 (1.37%) Remedy
15 20 (1.37%) Salesforce.com
London
Capita Resourcing - IT Resourcing
Salary: £18000 - £28000 per annum + benefits
Posted: Yesterday
Romford, Essex
1st Choice Computer Appointments Ltd
Salary: From £18,000 to £28,000 per annum
Posted: Yesterday
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £27,500 to £30,000 per annum Superb base with excellent training
Posted: 13 hours ago
Liverpool, Merseyside
Connected IT
Salary: £20000 - £35000 per annum + Benefits
Posted: 13 hours ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £22000 - £28000 per annum + Pension & Benefits
Posted: Yesterday
London
TEKsystems
Salary: £30000 - £40000 per annum
Posted: 13 hours ago
London
Acumin
Salary: From £35,000 to £50,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £28,000 per annum Plus benefits
Posted: Yesterday
Cookstown, County Tyrone
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 per annum
Posted: 2 days ago
Bristol, Avon
Opus Recruitment Solutions Ltd
Salary: £23000 - £26000 per annum
Posted: 2 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £18000 - £25000 per annum + benefits
Posted: 3 days ago
Essex
Senitor Associates
Posted: 3 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £20,000 to £25,000 per annum +bonus (10%), health, pension, train
Posted: 2 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + 30 days holiday + excellent pension scheme
Posted: 2 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £28,000 per annum + career progression
Posted: 2 days ago
Chatham, Kent
SLS Services Ltd
Salary: Negotiable
Posted: 3 days ago
Stockton-On-Tees, Cleveland
Solutions Recruitment
Salary: From £21,000 to £21,000 per annum
Posted: 4 days ago
Manchester, Lancashire
Oscar
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Addlestone, Surrey
Complete Tech Limited
Salary: Up to £21,500 per annum + great benefits
Posted: 2 days ago
Guildford, Surrey
Senitor Associates
Salary: £24000 per annum
Posted: 2 days ago
Bexley, Kent
SLS Services Ltd
Salary: Up to £40,000 + benefits
Posted: 3 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £30,000 per annum
Posted: Yesterday
Poole, Dorset
Team Jobs
Salary: From £18,000 to £21,000 per annum 29days hols,pension,private health
Posted: 4 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000.00 - £28000.00 per annum + Pension & Benefits
Posted: 5 days ago
Guildford, Surrey
Senitor Associates
Salary: £24000 per annum
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £30,000 to £40,000 per annum + Bonus + Benefits
Posted: 3 days ago
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + bonus, on-call allowance
Posted: 2 days ago
South East
Imperative People
Salary: £35000.00 - £45000.00 per annum + PACKAGE
Posted: 5 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £27000.00 per annum + Benefits
Posted: 4 days ago
West Sussex
Cyber Team
Salary: From £300 to £35,000 per annum Benefits Package
Posted: 4 days ago