Technical Support
UK
The median Technical Support salary in the UK is £33,500 per year according to job vacancies posted during the 6 months to 27 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 27 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 273 | 510 | 581 |
| Rank change year-on-year | +237 | +71 | -7 |
| Permanent jobs requiring a Technical Support | 1,042 | 571 | 844 |
| As % of all permanent jobs advertised in the UK | 1.06% | 0.55% | 0.55% |
| As % of the Job Titles category | 1.12% | 0.60% | 0.57% |
| Number of salaries quoted | 851 | 274 | 515 |
| 10th Percentile | £24,000 | £26,250 | £19,750 |
| 25th Percentile | £26,875 | £30,000 | £24,500 |
| Median annual salary (50th Percentile) | £33,500 | £37,500 | £31,500 |
| Median % change year-on-year | -10.67% | +19.05% | - |
| 75th Percentile | £43,750 | £47,500 | £42,250 |
| 90th Percentile | £52,500 | £56,400 | £56,250 |
| UK excluding London median annual salary | £32,500 | £36,750 | £28,500 |
| % change year-on-year | -11.56% | +28.95% | -3.39% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 92,756 | 95,826 | 148,057 |
| % of permanent jobs with a recognized job title | 94.61% | 91.56% | 96.06% |
| Number of salaries quoted | 66,592 | 60,202 | 85,221 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,550 | £60,000 | £60,000 |
| Median % change year-on-year | -12.42% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Technical Support
Job Vacancy Trend
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Salary Trend
3-month moving average salary quoted in jobs citing Technical Support.
Technical Support
Salary Histogram
Salary distribution for jobs citing Technical Support over the 6 months to 27 April 2024.
Technical Support
Top 18 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +262 | 949 | £33,500 | -10.67% | 200 |
| UK excluding London | +146 | 917 | £32,500 | -11.56% | 183 |
| South East | +138 | 254 | £32,500 | -23.53% | 37 |
| North of England | +100 | 204 | £32,500 | +3.17% | 59 |
| Work from Home | +113 | 192 | £32,500 | -13.33% | 56 |
| Midlands | +136 | 181 | £30,000 | -8.43% | 30 |
| South West | +33 | 126 | £33,750 | -15.63% | 25 |
| North West | +87 | 113 | £32,500 | +8.56% | 37 |
| London | +163 | 100 | £42,500 | +3.66% | 36 |
| West Midlands | +90 | 97 | £35,000 | +8.02% | 12 |
| East Midlands | - | 84 | £28,000 | - | 18 |
| East of England | +35 | 80 | £34,250 | -8.67% | 20 |
| Yorkshire | +59 | 76 | £32,500 | -27.78% | 15 |
| Scotland | -66 | 34 | £30,000 | -33.33% | 8 |
| Wales | +21 | 17 | £32,500 | -18.75% | 7 |
| North East | +11 | 15 | £30,000 | -35.14% | 8 |
| Northern Ireland | +37 | 13 | £37,250 | +10.37% | 3 |
| Isle of Man | - | 8 | £45,000 | - |
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 27 April 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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