IT Support Analyst Jobs in the South East

IT Support Analyst
England > South East

The median IT Support Analyst salary in the South East is £32,500 per year according to job vacancies posted during the 6 months to 12 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 288 347 398
Rank change year-on-year +59 +51 -61
Permanent jobs requiring an IT Support Analyst 110 60 85
As % of all permanent jobs advertised in the South East 0.65% 0.41% 0.43%
As % of the Job Titles category 0.70% 0.46% 0.45%
Number of salaries quoted 103 58 80
10th Percentile £25,500 £23,250 £20,700
25th Percentile £28,653 £25,766 £23,500
Median annual salary (50th Percentile) £32,500 £29,607 £25,000
Median % change year-on-year +9.77% +18.43% -10.71%
75th Percentile £39,125 £35,000 £29,000
90th Percentile £50,000 £36,150 £34,100
England median annual salary £31,500 £31,000 £28,500
% change year-on-year +1.61% +8.77% +0.59%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,795 13,135 19,055
% of permanent jobs with a recognized job title 93.97% 90.36% 96.44%
Number of salaries quoted 11,343 8,294 12,415
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,000 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

IT Support Analyst
Job Vacancy Trend in the South East

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for IT Support Analyst in the South East

IT Support Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing IT Support Analyst in the South East.

Salary trend for IT Support Analyst in the South East

IT Support Analyst
Salary Histogram in the South East

Salary distribution for jobs citing IT Support Analyst in the South East over the 6 months to 12 May 2024.

Salary histogram for IT Support Analyst in the South East

IT Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the South East region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +42 45 £32,500 +4.84% 4
Surrey +8 29 £32,500 -4.41% 1
Oxfordshire +32 24 £31,500 +1.61% 3
Berkshire +37 12 £34,500 +31.43%
Kent +3 12 £25,000 +8.70% 2
Hampshire -24 11 £30,000 +20.00% 3
East Sussex +28 10 £52,500 +76.68%
Buckinghamshire -6 9 £37,500 +7.14% 1
West Sussex +29 3 £52,500 +75.00%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 12 May 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring IT Support Analyst in the job title.

1 64 (58.18%) Microsoft
2 60 (54.55%) Microsoft 365
3 58 (52.73%) Windows
4 43 (39.09%) Customer Service
5 37 (33.64%) Active Directory
6 33 (30.00%) ITIL
7 29 (26.36%) Windows 10
8 28 (25.45%) Social Skills
9 24 (21.82%) Problem-Solving
10 23 (20.91%) Azure
10 23 (20.91%) Finance
11 21 (19.09%) Microsoft Office
12 20 (18.18%) Windows Server
13 18 (16.36%) Service Delivery
13 18 (16.36%) Incident Management
14 17 (15.45%) DHCP
14 17 (15.45%) DNS
15 16 (14.55%) Microsoft Exchange
16 14 (12.73%) Cisco
17 12 (10.91%) Agile
17 12 (10.91%) Firewall
18 11 (10.00%) Change Management
18 11 (10.00%) VPN
18 11 (10.00%) Degree
18 11 (10.00%) Cybersecurity
19 10 (9.09%) SharePoint
20 9 (8.18%) SQL
20 9 (8.18%) Problem Management
21 8 (7.27%) Mobile Device Management
21 8 (7.27%) ERP

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (14.55%) Microsoft Exchange
2 10 (9.09%) SharePoint
3 3 (2.73%) IIS
Applications
1 21 (19.09%) Microsoft Office
Business Applications
1 5 (4.55%) Dynamics CRM
1 5 (4.55%) Dynamics GP
Cloud Services
1 60 (54.55%) Microsoft 365
2 23 (20.91%) Azure
3 8 (7.27%) Entra ID
4 5 (4.55%) AWS
4 5 (4.55%) Dynamics 365
4 5 (4.55%) OneDrive
5 3 (2.73%) Power Platform
5 3 (2.73%) WhatsApp
6 2 (1.82%) Mimecast
6 2 (1.82%) Power Automate
Communications & Networking
1 17 (15.45%) DHCP
1 17 (15.45%) DNS
2 12 (10.91%) Firewall
3 11 (10.00%) VPN
4 6 (5.45%) VLAN
5 5 (4.55%) Structured Cabling
6 4 (3.64%) TCP/IP
6 4 (3.64%) WAN
6 4 (3.64%) Wireless
7 3 (2.73%) Internet
7 3 (2.73%) Intranet
7 3 (2.73%) SD-WAN
7 3 (2.73%) Wi-Fi
8 1 (0.91%) ADSL
8 1 (0.91%) Broadband
8 1 (0.91%) LAN
8 1 (0.91%) VoIP
Database & Business Intelligence
1 5 (4.55%) SQL Server
2 3 (2.73%) Oracle Database
2 3 (2.73%) Power BI
2 3 (2.73%) SQL Server Integration Services
Development Applications
1 3 (2.73%) JIRA
General
1 28 (25.45%) Social Skills
2 23 (20.91%) Finance
3 7 (6.36%) Law
3 7 (6.36%) Legal
4 6 (5.45%) Manufacturing
4 6 (5.45%) Telecoms
5 5 (4.55%) Analytical Skills
5 5 (4.55%) Automotive
6 4 (3.64%) Marketing
6 4 (3.64%) Pharmaceutical
7 3 (2.73%) Documentation Skills
7 3 (2.73%) Public Sector
Libraries, Frameworks & Software Standards
1 2 (1.82%) Software Packaging
Miscellaneous
1 5 (4.55%) e-Learning
1 5 (4.55%) iPad
2 4 (3.64%) Educational Technology
2 4 (3.64%) Life Science
3 3 (2.73%) Enterprise Software
3 3 (2.73%) Onboarding
3 3 (2.73%) Self-Motivation
4 2 (1.82%) Driving Licence
5 1 (0.91%) Linux Command Line
5 1 (0.91%) Smartphone
Operating Systems
1 58 (52.73%) Windows
2 29 (26.36%) Windows 10
3 20 (18.18%) Windows Server
4 8 (7.27%) Windows Server 2019
5 6 (5.45%) Apple iOS
6 4 (3.64%) Linux
6 4 (3.64%) Windows Server 2012
6 4 (3.64%) Windows Server 2016
7 3 (2.73%) Unix
8 2 (1.82%) Mac OS
9 1 (0.91%) Android
9 1 (0.91%) Windows Mobile
Processes & Methodologies
1 43 (39.09%) Customer Service
2 33 (30.00%) ITIL
3 24 (21.82%) Problem-Solving
4 18 (16.36%) Incident Management
4 18 (16.36%) Service Delivery
5 12 (10.91%) Agile
6 11 (10.00%) Change Management
6 11 (10.00%) Cybersecurity
7 9 (8.18%) Problem Management
8 8 (7.27%) ERP
8 8 (7.27%) Mobile Device Management
9 7 (6.36%) Data Loss Prevention
9 7 (6.36%) Project Management
10 6 (5.45%) IT Strategy
10 6 (5.45%) Process Improvement
11 5 (4.55%) Business Case
11 5 (4.55%) Change Control
11 5 (4.55%) Continuous Improvement
11 5 (4.55%) CRM
11 5 (4.55%) Service Management
Programming Languages
1 9 (8.18%) SQL
2 3 (2.73%) C
2 3 (2.73%) C#
3 2 (1.82%) COBOL
3 2 (1.82%) PowerShell
Qualifications
1 11 (10.00%) Degree
2 5 (4.55%) AWS Certification
3 4 (3.64%) Microsoft Certification
4 2 (1.82%) ITIL Certification
5 1 (0.91%) CCNA
5 1 (0.91%) Cisco Certification
5 1 (0.91%) MCITP
5 1 (0.91%) Network+ Certification
Quality Assurance & Compliance
1 8 (7.27%) SLA
2 2 (1.82%) PMO
System Software
1 37 (33.64%) Active Directory
2 6 (5.45%) Virtual Desktop
3 5 (4.55%) VMware Infrastructure
Systems Management
1 6 (5.45%) SCCM
2 3 (2.73%) Microsoft Intune
Vendors
1 64 (58.18%) Microsoft
2 14 (12.73%) Cisco
3 8 (7.27%) Citrix
4 7 (6.36%) Bloomberg
5 6 (5.45%) Dell
6 5 (4.55%) Adobe
6 5 (4.55%) Apple
6 5 (4.55%) Avaya
6 5 (4.55%) HP
6 5 (4.55%) VMware
7 4 (3.64%) Palo Alto
8 3 (2.73%) Oracle
9 2 (1.82%) Sage
10 1 (0.91%) Acronis
10 1 (0.91%) Canon
10 1 (0.91%) Synology
10 1 (0.91%) Veeam