The table below looks at the statistics for the Support Technician role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Support Technician
Rank 187 210 196
Rank change year-on-year
+23 -14
Permanent jobs requiring a Support Technician 58 19 23
As % of all permanent IT jobs located in the South West 0.89% 0.34% 0.43%
As % of the Job Titles category 0.93% 0.35% 0.45%
Number of salaries quoted 43 19 23
Average salary £25,000 £28,250 £22,614
Average salary % change year-on-year
-11.50% +24.92%
90% offered a salary of more than £18,200 £22,000 £18,750
10% offered a salary of more than £27,500 £30,000 £26,854
UK excluding London average salary £23,500 £23,000 £22,614
% change year-on-year
+2.17% +1.70%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6224 5398 5090
As % of all permanent IT jobs located in the South West 95.56% 95.64% 96.26%
Number of salaries quoted 5207 4693 4501
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,000 £23,500 £22,614
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the South West

Support Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the South West region.

Support Technician Salary Trend in the South West

Support Technician
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Technician across the South West region over the 3 months to 21 November 2014.

Support Technician Salary Histogram in the South West

Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the South West region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset -6 16 £25,250 -15.83% 1
Somerset +12 10 £25,000 +5.57%
Gloucestershire -11 10 £23,750 +7.95% 1
Wiltshire +2 9 £21,500 -18.86% 2
Bristol +12 7 £23,000 -2.12% 2
Devon -13 4 £22,500 +18.42% 2
Cornwall - 2 £24,000 -
Support Technician
England

Support Technician
Top 30 Related IT Skills in the South West

For the 6 months to 21 November 2014, IT jobs across the South West region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 60 (64.52%) Windows
2 50 (53.76%) Microsoft
3 38 (40.86%) MS Excel
4 34 (36.56%) VMware
5 31 (33.33%) VMware Infrastructure
6 29 (31.18%) MS Exchange
7 28 (30.11%) Exchange Server 2010
8 25 (26.88%) Citrix
8 25 (26.88%) SAN
9 24 (25.81%) Dell
10 23 (24.73%) EMC
10 23 (24.73%) Active Directory
10 23 (24.73%) HP
11 19 (20.43%) MS Office
12 18 (19.35%) SQL
12 18 (19.35%) DataCore
13 16 (17.20%) ITIL
13 16 (17.20%) TCP/IP
13 16 (17.20%) Firewall
14 15 (16.13%) Finance
14 15 (16.13%) DNS
15 14 (15.05%) Windows Server 2008
16 13 (13.98%) Degree
16 13 (13.98%) Windows 7
17 11 (11.83%) Analytical Skills
18 10 (10.75%) Windows Server 2012
18 10 (10.75%) VPN
18 10 (10.75%) DHCP
18 10 (10.75%) SQL Server
19 8 (8.60%) SLA

Support Technician
Top Related IT Skills in the South West by Category

For the 6 months to 21 November 2014, IT jobs across the South West region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (31.18%) MS Exchange
2 28 (30.11%) Exchange Server 2010
3 7 (7.53%) Exchange Server 2003
3 7 (7.53%) Exchange Server 2007
4 6 (6.45%) IIS
5 5 (5.38%) BizTalk Server
6 4 (4.30%) IBM Notes
7 1 (1.08%) CMS
Applications
1 38 (40.86%) MS Excel
2 19 (20.43%) MS Office
Communications & Networking
1 25 (26.88%) SAN
2 16 (17.20%) Firewall
2 16 (17.20%) TCP/IP
3 15 (16.13%) DNS
4 10 (10.75%) VPN
4 10 (10.75%) DHCP
5 6 (6.45%) Wireless
5 6 (6.45%) Internet
6 5 (5.38%) LAN
7 4 (4.30%) VoIP
7 4 (4.30%) WAN
7 4 (4.30%) NAS
8 2 (2.15%) Network Security
8 2 (2.15%) WLAN
8 2 (2.15%) 3G
9 1 (1.08%) NGN
9 1 (1.08%) SSL
9 1 (1.08%) ADSL
9 1 (1.08%) Broadband
9 1 (1.08%) SMTP
Database & Business Intelligence
1 10 (10.75%) SQL Server
2 1 (1.08%) MS Access
2 1 (1.08%) Relational Database
2 1 (1.08%) MySQL
General
1 15 (16.13%) Finance
2 8 (8.60%) Banking
3 6 (6.45%) Retail
4 4 (4.30%) General Ledger
4 4 (4.30%) Telecoms
5 3 (3.23%) Games
6 2 (2.15%) Financial Institution
6 2 (2.15%) Investment Banking
7 1 (1.08%) Electronics
7 1 (1.08%) Law
7 1 (1.08%) Legal
7 1 (1.08%) Advertising
Libraries, Frameworks & Software Standards
1 1 (1.08%) HTML
Miscellaneous
1 11 (11.83%) Analytical Skills
2 4 (4.30%) Management Information System
2 4 (4.30%) Smartphone
2 4 (4.30%) PDA
2 4 (4.30%) Data Protection Act
3 2 (2.15%) Video Conferencing
3 2 (2.15%) Enterprise Software
4 1 (1.08%) User Experience
4 1 (1.08%) PACS
4 1 (1.08%) NHS
4 1 (1.08%) W3C
4 1 (1.08%) Blackberry
Operating Systems
1 60 (64.52%) Windows
2 14 (15.05%) Windows Server 2008
3 13 (13.98%) Windows 7
4 10 (10.75%) Windows Server 2012
5 5 (5.38%) Windows XP
6 4 (4.30%) Mac OS X
6 4 (4.30%) Apple iOS
6 4 (4.30%) Windows 8
7 3 (3.23%) Windows Server 2003
8 2 (2.15%) Windows Vista
8 2 (2.15%) Android
9 1 (1.08%) Windows 2000
Processes & Methodologies
1 16 (17.20%) ITIL
2 4 (4.30%) Service Delivery
2 4 (4.30%) Stakeholder Management
2 4 (4.30%) Data Protection
3 3 (3.23%) Revenue Management
4 2 (2.15%) Waterfall
4 2 (2.15%) Business Analysis
4 2 (2.15%) Software Testing
4 2 (2.15%) Wealth Management
4 2 (2.15%) Agile Software Development
4 2 (2.15%) Project Management
4 2 (2.15%) Validation
4 2 (2.15%) Test Scripting
4 2 (2.15%) Performance Management
4 2 (2.15%) Root Cause Analysis
4 2 (2.15%) Kalman Filter
4 2 (2.15%) Mentoring
4 2 (2.15%) Coaching
5 1 (1.08%) Performance Analysis
5 1 (1.08%) Technical Analysis
Programming Languages
1 18 (19.35%) SQL
2 4 (4.30%) VB
Qualifications
1 13 (13.98%) Degree
2 4 (4.30%) Microsoft Certification
3 3 (3.23%) ITIL Certification
4 2 (2.15%) MCTS
4 2 (2.15%) MCP
4 2 (2.15%) SC Cleared
4 2 (2.15%) Security Cleared
4 2 (2.15%) MCSA
5 1 (1.08%) HND
5 1 (1.08%) MCSE
Quality Assurance & Compliance
1 8 (8.60%) SLA
2 4 (4.30%) QA
3 1 (1.08%) HL7
3 1 (1.08%) ISO 14001
3 1 (1.08%) ISO 9001
System Software
1 31 (33.33%) VMware Infrastructure
2 23 (24.73%) Active Directory
3 6 (6.45%) XenApp
4 5 (5.38%) VMware ESX
4 5 (5.38%) vSphere
5 4 (4.30%) XenServer
5 4 (4.30%) XenDesktop
6 2 (2.15%) VMware ESXi
7 1 (1.08%) Citrix Presentation Server
Systems Management
1 7 (7.53%) Backup Exec
2 4 (4.30%) Norton AntiVirus
3 2 (2.15%) Symantec Endpoint Protection
4 1 (1.08%) SCCM
Vendors
1 50 (53.76%) Microsoft
2 34 (36.56%) VMware
3 25 (26.88%) Citrix
4 24 (25.81%) Dell
5 23 (24.73%) EMC
5 23 (24.73%) HP
6 18 (19.35%) DataCore
7 8 (8.60%) Apple
8 6 (6.45%) Symantec
9 5 (5.38%) SAP
9 5 (5.38%) SonicWALL
9 5 (5.38%) Veeam
10 4 (4.30%) Lotus
10 4 (4.30%) Adobe
10 4 (4.30%) AppSense
10 4 (4.30%) Webroot
11 3 (3.23%) Cisco
11 3 (3.23%) IBM
12 2 (2.15%) Unisys
12 2 (2.15%) NetApp
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Salary: £16000 - £18000 per annum + pension, holiday
Posted: Yesterday
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