The table below looks at the statistics for the Support Technician role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Support Technician
Rank 223 204 201
Rank change year-on-year
-19 -3
Permanent jobs requiring a Support Technician 17 21 18
As % of all permanent IT jobs located in the South West 0.29% 0.40% 0.33%
As % of the Job Titles category 0.30% 0.42% 0.34%
Number of salaries quoted 9 16 16
Average salary £21,500 £25,000 £22,307
Average salary % change year-on-year
-14.00% +12.07%
90% offered a salary of more than £20,000 £19,500 £18,000
10% offered a salary of more than £26,100 £37,500 £26,000
UK excluding London average salary £23,500 £24,000 £21,500
% change year-on-year
-2.08% +11.62%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5720 5031 5233
As % of all permanent IT jobs located in the South West 96.22% 95.56% 96.27%
Number of salaries quoted 4835 4276 4642
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £24,000 £22,950 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the South West

Support Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the South West region.

Support Technician Salary Trend in the South West

Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the South West region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -3 4 £21,500 +10.25% 1
Cornwall -5 4 £20,000 -11.11% 2
Somerset +7 3 - -
Bristol -9 3 £24,000 -9.43% 3
Devon -2 2 - - 1
Support Technician
England

Support Technician
Top 30 Related IT Skills in the South West

For the 6 months to 27 February 2015, IT jobs across the South West region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 42 (57.53%) Windows
2 36 (49.32%) Microsoft
3 23 (31.51%) MS Exchange
4 20 (27.40%) DNS
4 20 (27.40%) Exchange Server 2010
5 19 (26.03%) DHCP
5 19 (26.03%) TCP/IP
5 19 (26.03%) MS Office
6 18 (24.66%) Citrix
6 18 (24.66%) VMware
7 17 (23.29%) MS Excel
8 16 (21.92%) Active Directory
9 15 (20.55%) Firewall
9 15 (20.55%) Windows Server 2008
10 14 (19.18%) VPN
11 13 (17.81%) VMware Infrastructure
12 12 (16.44%) Degree
12 12 (16.44%) SQL
12 12 (16.44%) Dell
13 11 (15.07%) EMC
13 11 (15.07%) SAN
13 11 (15.07%) HP
13 11 (15.07%) Windows 7
14 10 (13.70%) Exchange Server 2007
15 9 (12.33%) Exchange Server 2003
15 9 (12.33%) Windows Server 2003
15 9 (12.33%) Finance
16 8 (10.96%) Apple
16 8 (10.96%) Windows Server 2012
16 8 (10.96%) Analytical Skills

Support Technician
Top Related IT Skills in the South West by Category

For the 6 months to 27 February 2015, IT jobs across the South West region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (31.51%) MS Exchange
2 20 (27.40%) Exchange Server 2010
3 10 (13.70%) Exchange Server 2007
4 9 (12.33%) Exchange Server 2003
5 3 (4.11%) Exchange Server 2013
6 1 (1.37%) CMS
Applications
1 19 (26.03%) MS Office
2 17 (23.29%) MS Excel
Communications & Networking
1 20 (27.40%) DNS
2 19 (26.03%) DHCP
2 19 (26.03%) TCP/IP
3 15 (20.55%) Firewall
4 14 (19.18%) VPN
5 11 (15.07%) SAN
6 7 (9.59%) Wireless
7 5 (6.85%) LAN
7 5 (6.85%) VoIP
7 5 (6.85%) WAN
8 4 (5.48%) WLAN
8 4 (5.48%) NAS
9 3 (4.11%) Unified Communications
9 3 (4.11%) Intranet
9 3 (4.11%) Internet
9 3 (4.11%) SSL
9 3 (4.11%) SMTP
9 3 (4.11%) FTP
9 3 (4.11%) ADSL
10 1 (1.37%) Structured Cabling
Database & Business Intelligence
1 3 (4.11%) SQL Server
General
1 9 (12.33%) Finance
2 6 (8.22%) Telecoms
3 4 (5.48%) Banking
3 4 (5.48%) General Ledger
4 3 (4.11%) Games
5 2 (2.74%) Retail
5 2 (2.74%) Investment Banking
6 1 (1.37%) Law
6 1 (1.37%) Legal
6 1 (1.37%) Advertising
Libraries, Frameworks & Software Standards
1 1 (1.37%) HTML
Miscellaneous
1 8 (10.96%) Analytical Skills
2 4 (5.48%) Smartphone
2 4 (5.48%) PDA
2 4 (5.48%) Data Protection Act
3 1 (1.37%) Fat Client
3 1 (1.37%) Video Conferencing
3 1 (1.37%) W3C
3 1 (1.37%) Thin Client
3 1 (1.37%) Blackberry
Operating Systems
1 42 (57.53%) Windows
2 15 (20.55%) Windows Server 2008
3 11 (15.07%) Windows 7
4 9 (12.33%) Windows Server 2003
5 8 (10.96%) Windows Server 2012
6 6 (8.22%) Windows XP
7 5 (6.85%) Windows 8
8 4 (5.48%) Apple iOS
8 4 (5.48%) Mac OS X
8 4 (5.48%) Windows Vista
9 2 (2.74%) Android
Processes & Methodologies
1 7 (9.59%) ITIL
1 7 (9.59%) Service Delivery
2 4 (5.48%) Stakeholder Management
2 4 (5.48%) Data Protection
3 3 (4.11%) Revenue Management
4 2 (2.74%) Waterfall
4 2 (2.74%) Mentoring
4 2 (2.74%) Business Analysis
4 2 (2.74%) Software Testing
4 2 (2.74%) Wealth Management
4 2 (2.74%) Test Scripting
4 2 (2.74%) Agile Software Development
5 1 (1.37%) Content Management
5 1 (1.37%) Network Design
5 1 (1.37%) Disaster Recovery
5 1 (1.37%) ITSM
Programming Languages
1 12 (16.44%) SQL
2 4 (5.48%) VB
Qualifications
1 12 (16.44%) Degree
2 6 (8.22%) Microsoft Certification
3 2 (2.74%) MCP
3 2 (2.74%) MCSA
3 2 (2.74%) MCTS
4 1 (1.37%) HND
4 1 (1.37%) MCSE
4 1 (1.37%) ITIL Certification
Quality Assurance & Compliance
1 7 (9.59%) SLA
System Software
1 16 (21.92%) Active Directory
2 13 (17.81%) VMware Infrastructure
3 7 (9.59%) XenApp
4 4 (5.48%) XenServer
4 4 (5.48%) XenDesktop
4 4 (5.48%) vSphere
4 4 (5.48%) VMware ESX
Systems Management
1 5 (6.85%) Backup Exec
2 4 (5.48%) Norton AntiVirus
3 2 (2.74%) Symantec Endpoint Protection
4 1 (1.37%) SCCM
Vendors
1 36 (49.32%) Microsoft
2 18 (24.66%) Citrix
2 18 (24.66%) VMware
3 12 (16.44%) Dell
4 11 (15.07%) EMC
4 11 (15.07%) HP
5 8 (10.96%) Apple
6 7 (9.59%) DataCore
7 6 (8.22%) Symantec
8 4 (5.48%) Veeam
8 4 (5.48%) AppSense
8 4 (5.48%) Webroot
8 4 (5.48%) SonicWALL
8 4 (5.48%) Adobe
8 4 (5.48%) SAP
9 1 (1.37%) Cisco
9 1 (1.37%) Interwoven
9 1 (1.37%) Kaspersky
9 1 (1.37%) Toshiba
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