The first table below looks at the demand for the Support Technician role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Support Technician
Rank 173 188 186
Rank change year-on-year
+15 -2
Permanent jobs requiring a Support Technician 37 23 28
As % of all permanent IT jobs located in the South West 0.700% 0.408% 0.474%
As % of the Job Titles category 0.725% 0.428% 0.499%
Number of salaries quoted 36 23 25
Average salary £22,500 £18,000 £22,375
Average salary % change year-on-year
+25.00% -19.55%
90% offered a salary of more than £18,250 £15,500 £18,250
10% offered a salary of more than £26,000 £27,500 £30,000
UK excluding London average salary £22,500 £22,500 £22,750
% change year-on-year
- -1.09%
All Job Titles
South West
Permanent IT job ads with a match in the
Job Titles category
5102 5375 5614
As % of all permanent IT jobs located in the South West 96.56% 95.34% 94.99%
Number of salaries quoted 4493 4642 4804
Average salary £35,500 £36,000 £35,000
Average salary % change year-on-year
-1.38% +2.85%
90% offered a salary of more than £23,635 £24,000 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Technician
England

Support Technician
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician across the South West region as a proportion of the total demand within the Job Titles category.

South West Support Technician Jobs Demand Trend

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the South West region.

South West Support Technician Salary Trend

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician across the South West region over the 3 months to 22 May 2013.

South West Support Technician Salary Histogram

Support Technician
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the South West region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Dorset 0 13 £22,500 +18.42%
Wiltshire +21 9 £22,500 +28.57%
Gloucestershire +7 4 £21,000 +16.66%
Devon - 4 £21,250 -
Bristol -4 3 £18,000 -
Cornwall - 1 £19,500 -
Support Technician
England

Support Technician
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the South West region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 35 (64.81%) Windows
2 33 (61.11%) Microsoft
3 23 (42.59%) MS Office
4 17 (31.48%) Windows XP
4 17 (31.48%) Active Directory
5 15 (27.78%) Microsoft Certification
5 15 (27.78%) MS Exchange
5 15 (27.78%) Windows Server 2008
5 15 (27.78%) Firewall
6 14 (25.93%) MS Excel
6 14 (25.93%) Windows Server 2003
7 13 (24.07%) VPN
7 13 (24.07%) Windows Vista
8 12 (22.22%) Exchange Server 2003
8 12 (22.22%) MCP
8 12 (22.22%) TCP/IP
9 11 (20.37%) LAN
9 11 (20.37%) VMware
9 11 (20.37%) Windows 7
9 11 (20.37%) Exchange Server 2010
9 11 (20.37%) VMware Infrastructure
10 10 (18.52%) Hyper-V
10 10 (18.52%) SQL Server
11 9 (16.67%) DNS
11 9 (16.67%) Cisco
12 8 (14.81%) ITIL
12 8 (14.81%) CRM
12 8 (14.81%) MCITP
12 8 (14.81%) Exchange Server 2007
13 7 (12.96%) Service Delivery

Support Technician
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the South West region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (3.704%) Application Packaging
2 1 (1.852%) CSS
2 1 (1.852%) HTML
2 1 (1.852%) .NET
Application Platforms
1 15 (27.78%) MS Exchange
2 12 (22.22%) Exchange Server 2003
3 11 (20.37%) Exchange Server 2010
4 8 (14.81%) Exchange Server 2007
5 6 (11.11%) Blackberry Enterprise Server
6 5 (9.259%) SharePoint
7 2 (3.704%) IIS
8 1 (1.852%) SharePoint 2010
8 1 (1.852%) Lotus Notes
Applications
1 23 (42.59%) MS Office
2 14 (25.93%) MS Excel
3 1 (1.852%) Office 365
Communications & Networking
1 15 (27.78%) Firewall
2 13 (24.07%) VPN
3 12 (22.22%) TCP/IP
4 11 (20.37%) LAN
5 9 (16.67%) DNS
6 7 (12.96%) DHCP
7 6 (11.11%) Wi-Fi
8 5 (9.259%) WAN
9 4 (7.407%) VoIP
9 4 (7.407%) BSS
10 2 (3.704%) SAN
10 2 (3.704%) Intranet
10 2 (3.704%) PBX
11 1 (1.852%) PABX
11 1 (1.852%) Cisco IOS
11 1 (1.852%) SMS
11 1 (1.852%) HTTP
11 1 (1.852%) 3G
11 1 (1.852%) Internet
Database & Business Intelligence
1 10 (18.52%) SQL Server
2 2 (3.704%) SQL Server 2000
3 1 (1.852%) Crystal Reports
Miscellaneous
1 4 (7.407%) Firmware
1 4 (7.407%) Thin Client
1 4 (7.407%) Mathematics
1 4 (7.407%) Fat Client
1 4 (7.407%) CCTV
2 3 (5.556%) PDA
2 3 (5.556%) Blackberry
3 2 (3.704%) Computer Science
3 2 (3.704%) Video Conferencing
4 1 (1.852%) Management Information System
4 1 (1.852%) iPad
4 1 (1.852%) iPhone
Operating Systems
1 35 (64.81%) Windows
2 17 (31.48%) Windows XP
3 15 (27.78%) Windows Server 2008
4 14 (25.93%) Windows Server 2003
5 13 (24.07%) Windows Vista
6 11 (20.37%) Windows 7
7 5 (9.259%) Android
8 4 (7.407%) Windows 2000
9 2 (3.704%) Windows Server 2012
10 1 (1.852%) Linux
Processes & Methodologies
1 8 (14.81%) ITIL
1 8 (14.81%) CRM
2 7 (12.96%) Service Delivery
3 5 (9.259%) Disaster Recovery
4 4 (7.407%) ITIL V3
5 3 (5.556%) Business Development
5 3 (5.556%) Asset Management
5 3 (5.556%) Software Deployment
6 2 (3.704%) Problem Management
6 2 (3.704%) Data Protection
6 2 (3.704%) Change Management
7 1 (1.852%) Web Development
7 1 (1.852%) Data Entry
Programming Languages
1 7 (12.96%) SQL
2 5 (9.259%) VB
3 2 (3.704%) VBA
3 2 (3.704%) VBScript
3 2 (3.704%) C#
4 1 (1.852%) C++
4 1 (1.852%) VB.NET
Qualifications
1 15 (27.78%) Microsoft Certification
2 12 (22.22%) MCP
3 8 (14.81%) MCITP
4 7 (12.96%) MCSE
5 6 (11.11%) MCSA
6 4 (7.407%) Degree
7 3 (5.556%) Network+ Certification
7 3 (5.556%) A+ Certification
8 1 (1.852%) MCDST
Quality Assurance & Compliance
1 6 (11.11%) SLA
System Software
1 17 (31.48%) Active Directory
2 11 (20.37%) VMware Infrastructure
3 10 (18.52%) Hyper-V
4 7 (12.96%) Terminal Services
5 2 (3.704%) ISA Server
5 2 (3.704%) XenServer
5 2 (3.704%) Forefront TMG
Systems Management
1 3 (5.556%) SCCM
2 2 (3.704%) Sysprep
3 1 (1.852%) Norton AntiVirus
Vendors
1 33 (61.11%) Microsoft
2 11 (20.37%) VMware
3 9 (16.67%) Cisco
4 7 (12.96%) McAfee
4 7 (12.96%) Sage
5 6 (11.11%) Citrix
6 5 (9.259%) HP
7 4 (7.407%) Dell
7 4 (7.407%) Apple
8 3 (5.556%) LANDesk
9 2 (3.704%) EMC
9 2 (3.704%) Lumension
9 2 (3.704%) DataCore
10 1 (1.852%) Kaseya
10 1 (1.852%) Symantec
10 1 (1.852%) Remedy
10 1 (1.852%) Adobe
10 1 (1.852%) CommVault
10 1 (1.852%) Lotus
10 1 (1.852%) Juniper
Cheltenham, Gloucestershire
A Windows XP / 7, Server 2008, Exchange 2010, VMware, Networking, Firewalls 2nd Line IT Support Technician is required to join a growing IT organisation... The Windows XP / 7,...
Oscar Associates (UK) Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 20 May 2013
Devon
You are likely to have previous helpdesk experience and a strong knowledge of desktop operating systems ( Win7, XP ) and applications such as Office and Lync as well as...
Redrock Consulting Ltd
Salary: £22000 - £26000 per annum
Posted: 15 May 2013
Gloucestershire, South West
DESKTOP SUPPORT TECHNICIAN - £25,000 - GLOUCESTERSHIREMicrosoft / Windows 7 / Remote Administration / Software / Desktop / Support / ITIL / Microsoft Word 2010 / AV / Framework / McAfee / SCCMMy client is requiring a desktop technician to...
OPUS
Salary: GBP25000 per annum
Posted: 30 April 2013
Swindon, South West
LAN administration for NT 2000 2003 server - LAN WAN technology experience, in particular TCP IPA - Implementation of 3rd party software - client/server applications To be successful as IT...
JAM
Salary: £35000.00 per annum
Posted: 2 May 2013
Gloucester, South West
You will have experience of working in a Windows environment with experience Windows 7 Enterprise... Experience of working in a ITIL V3 framework will also be needed... Experience...
Hays Specialist Recruitment Ltd
Salary: £28000.00 - £30000.00 per annum
Posted: 22 May 2013
Gloucestershire, South West
You will have experience of working in a Windows environment with experience Windows 7 Enterprise... Experience of working in a ITIL V3 framework will also be needed... Experience...
Salary: £22000.00 - £25000.00 per annum
Posted: 30 April 2013
Chippenham, South West
Our client is experiencing a period of growth and business development, and with the creation of a new service support centre they now have requirements for 1st line...
Salary: £18000.00 - £20000.00 per annum + Company Benefits
Posted: 26 April 2013