The table below looks at the statistics for the Support Technician role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Support Technician
Rank 187 207 180
Rank change year-on-year
+20 -27
Permanent jobs requiring a Support Technician 51 20 31
As % of all permanent IT jobs located in the South West 0.80% 0.38% 0.57%
As % of the Job Titles category 0.84% 0.40% 0.59%
Number of salaries quoted 35 20 29
Average salary £25,000 £23,680 £22,614
Average salary % change year-on-year
+5.57% +4.71%
90% offered a salary of more than £18,000 £20,000 £15,750
10% offered a salary of more than £28,700 £30,000 £26,854
UK excluding London average salary £23,000 £22,750 £22,614
% change year-on-year
+1.09% +0.60%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6066 5042 5233
As % of all permanent IT jobs located in the South West 95.26% 95.38% 96.04%
Number of salaries quoted 5060 4423 4648
Average salary £37,000 £36,000 £35,000
Average salary % change year-on-year
+2.77% +2.85%
90% offered a salary of more than £23,000 £23,500 £23,000
10% offered a salary of more than £55,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the South West

Support Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the South West region.

Support Technician Salary Trend in the South West

Support Technician
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Technician across the South West region over the 3 months to 30 October 2014.

Support Technician Salary Histogram in the South West

Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the South West region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset 0 14 £25,250 -15.83% 3
Gloucestershire -6 10 £23,750 +7.95% 1
Wiltshire +4 8 £21,500 -18.86% 1
Bristol +1 8 £23,000 -2.12% 5
Somerset -4 8 £25,000 +5.57% 1
Devon -20 3 £22,500 +15.38%
Support Technician
England

Support Technician
Top 30 Related IT Skills in the South West

For the 6 months to 30 October 2014, IT jobs across the South West region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 61 (71.76%) Windows
2 46 (54.12%) Microsoft
3 35 (41.18%) MS Excel
4 33 (38.82%) VMware
5 30 (35.29%) VMware Infrastructure
6 29 (34.12%) MS Exchange
7 26 (30.59%) Exchange Server 2010
8 23 (27.06%) Citrix
8 23 (27.06%) SAN
9 22 (25.88%) Dell
10 21 (24.71%) EMC
10 21 (24.71%) HP
11 19 (22.35%) Active Directory
11 19 (22.35%) SQL
12 18 (21.18%) DataCore
13 17 (20.00%) Windows Server 2008
14 16 (18.82%) MS Office
14 16 (18.82%) ITIL
15 15 (17.65%) Windows 7
16 14 (16.47%) Firewall
17 13 (15.29%) Finance
17 13 (15.29%) SQL Server
18 12 (14.12%) TCP/IP
18 12 (14.12%) Windows Server 2012
19 11 (12.94%) Analytical Skills
19 11 (12.94%) DNS
19 11 (12.94%) Degree
20 9 (10.59%) Internet
20 9 (10.59%) VPN
21 8 (9.41%) DHCP

Support Technician
Top Related IT Skills in the South West by Category

For the 6 months to 30 October 2014, IT jobs across the South West region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (34.12%) MS Exchange
2 26 (30.59%) Exchange Server 2010
3 7 (8.24%) IIS
4 6 (7.06%) BizTalk Server
5 5 (5.88%) Exchange Server 2007
6 4 (4.71%) IBM Notes
6 4 (4.71%) Exchange Server 2003
7 1 (1.18%) CMS
7 1 (1.18%) Lync
7 1 (1.18%) Exchange Server 2013
Applications
1 35 (41.18%) MS Excel
2 16 (18.82%) MS Office
Business Applications
1 1 (1.18%) SalesLogix
Communications & Networking
1 23 (27.06%) SAN
2 14 (16.47%) Firewall
3 12 (14.12%) TCP/IP
4 11 (12.94%) DNS
5 9 (10.59%) VPN
5 9 (10.59%) Internet
6 8 (9.41%) DHCP
7 6 (7.06%) LAN
8 5 (5.88%) WAN
9 4 (4.71%) VoIP
9 4 (4.71%) Wireless
10 2 (2.35%) 3G
10 2 (2.35%) Network Security
10 2 (2.35%) NAS
11 1 (1.18%) Wireless Security
11 1 (1.18%) NGN
11 1 (1.18%) WLAN
11 1 (1.18%) Broadband
Database & Business Intelligence
1 13 (15.29%) SQL Server
2 1 (1.18%) MS Access
2 1 (1.18%) SQL Server 2000
2 1 (1.18%) SQL Server 2005
2 1 (1.18%) SQL Server 2008
2 1 (1.18%) SQL Server 2012
2 1 (1.18%) Oracle Database
2 1 (1.18%) Relational Database
2 1 (1.18%) MySQL
General
1 13 (15.29%) Finance
2 6 (7.06%) Banking
2 6 (7.06%) Retail
3 3 (3.53%) Financial Institution
3 3 (3.53%) Games
4 2 (2.35%) Investment Banking
4 2 (2.35%) General Ledger
4 2 (2.35%) French Language
4 2 (2.35%) German Language
4 2 (2.35%) Italian Language
4 2 (2.35%) Spanish Language
5 1 (1.18%) Electronics
5 1 (1.18%) Advertising
Libraries, Frameworks & Software Standards
1 1 (1.18%) HTML
1 1 (1.18%) .NET
1 1 (1.18%) XML
Miscellaneous
1 11 (12.94%) Analytical Skills
2 4 (4.71%) Management Information System
2 4 (4.71%) Smartphone
2 4 (4.71%) PDA
2 4 (4.71%) Data Protection Act
3 2 (2.35%) Video Conferencing
3 2 (2.35%) Enterprise Software
4 1 (1.18%) User Experience
4 1 (1.18%) PACS
4 1 (1.18%) NHS
4 1 (1.18%) W3C
4 1 (1.18%) Blackberry
Operating Systems
1 61 (71.76%) Windows
2 17 (20.00%) Windows Server 2008
3 15 (17.65%) Windows 7
4 12 (14.12%) Windows Server 2012
5 6 (7.06%) Windows XP
6 4 (4.71%) Mac OS X
6 4 (4.71%) Windows Server 2003
6 4 (4.71%) Apple iOS
6 4 (4.71%) Windows 8
7 2 (2.35%) Windows Vista
7 2 (2.35%) Android
8 1 (1.18%) Windows 2000 Server
8 1 (1.18%) Solaris
8 1 (1.18%) Windows 2000
8 1 (1.18%) UNIX
Processes & Methodologies
1 16 (18.82%) ITIL
2 4 (4.71%) Service Delivery
2 4 (4.71%) Stakeholder Management
2 4 (4.71%) Data Protection
3 3 (3.53%) Revenue Management
4 2 (2.35%) Time Management
4 2 (2.35%) Performance Management
4 2 (2.35%) Business Analysis
4 2 (2.35%) Wealth Management
4 2 (2.35%) Project Management
4 2 (2.35%) Validation
4 2 (2.35%) Root Cause Analysis
4 2 (2.35%) Kalman Filter
4 2 (2.35%) Mentoring
4 2 (2.35%) Coaching
5 1 (1.18%) Performance Analysis
5 1 (1.18%) Technical Analysis
5 1 (1.18%) Disaster Recovery
5 1 (1.18%) ITSM
5 1 (1.18%) PRINCE2
Programming Languages
1 19 (22.35%) SQL
2 2 (2.35%) VB
3 1 (1.18%) Python
3 1 (1.18%) PL/SQL
Qualifications
1 11 (12.94%) Degree
2 3 (3.53%) SC Cleared
2 3 (3.53%) Security Cleared
2 3 (3.53%) Microsoft Certification
2 3 (3.53%) HND
3 2 (2.35%) MCP
3 2 (2.35%) MCSA
3 2 (2.35%) ITIL Certification
3 2 (2.35%) MCTS
4 1 (1.18%) MCSE
Quality Assurance & Compliance
1 6 (7.06%) SLA
2 4 (4.71%) QA
3 1 (1.18%) HL7
3 1 (1.18%) ISO 14001
3 1 (1.18%) ISO 9001
System Software
1 30 (35.29%) VMware Infrastructure
2 19 (22.35%) Active Directory
3 3 (3.53%) VMware ESX
3 3 (3.53%) vSphere
3 3 (3.53%) XenApp
4 2 (2.35%) XenServer
4 2 (2.35%) XenDesktop
4 2 (2.35%) VMware ESXi
5 1 (1.18%) Citrix Presentation Server
Systems Management
1 5 (5.88%) Backup Exec
2 2 (2.35%) Norton AntiVirus
3 1 (1.18%) SCCM
3 1 (1.18%) Symantec Endpoint Protection
Vendors
1 46 (54.12%) Microsoft
2 33 (38.82%) VMware
3 23 (27.06%) Citrix
4 22 (25.88%) Dell
5 21 (24.71%) EMC
5 21 (24.71%) HP
6 18 (21.18%) DataCore
7 8 (9.41%) Apple
8 4 (4.71%) IBM
8 4 (4.71%) Adobe
8 4 (4.71%) Lotus
9 3 (3.53%) Veeam
9 3 (3.53%) SonicWALL
9 3 (3.53%) SAP
9 3 (3.53%) Cisco
9 3 (3.53%) Symantec
10 2 (2.35%) NetApp
10 2 (2.35%) Unisys
10 2 (2.35%) AppSense
10 2 (2.35%) Webroot
Wellington, Somerset
Searchability.co.uk
Salary: £18000 - £20000 per annum + Benefits
Posted: 11 hours ago
Bristol, Somerset
Maximise IT Solutions Ltd
Posted: 12 hours ago
Bristol, Avon
Oscar Associates (UK) Ltd
Salary: £19000 - £23000 per annum + Benefits
Posted: 18 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £23000 - £28000 per annum
Posted: 20 hours ago
Cheltenham
Capita - ITIN
Salary: £25000 - £27000 per annum
Posted: 16 days ago
Swindon, Wiltshire
Royal Wootton Bassett
Salary: Negotiable according to skills and experience
Posted: 20 days ago
Bristol
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 21 days ago
Poole
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum + Company Car + Benefits
Posted: 21 days ago
Bristol
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 24 days ago
Bristol
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 27 days ago