The table below looks at the statistics for the Support Technician role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Technician
Rank 186 187 178
Rank change year-on-year
+1 -9
Permanent jobs requiring a Support Technician 52 24 41
As % of all permanent IT jobs located in the South West 0.84% 0.47% 0.72%
As % of the Job Titles category 0.88% 0.50% 0.74%
Number of salaries quoted 41 22 38
Average salary £25,000 £22,250 £21,500
Average salary % change year-on-year
+12.35% +3.48%
90% offered a salary of more than £18,000 £20,000 £15,500
10% offered a salary of more than £29,500 £29,750 £30,000
UK excluding London average salary £23,000 £23,000 £22,500
% change year-on-year
- +2.22%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5915 4834 5506
As % of all permanent IT jobs located in the South West 95.11% 95.01% 96.19%
Number of salaries quoted 4943 4184 4878
Average salary £36,000 £35,000 £35,500
Average salary % change year-on-year
+2.85% -1.40%
90% offered a salary of more than £23,000 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Technician
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the South West

Support Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the South West region.

Support Technician Salary Trend in the South West

Support Technician
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Technician across the South West region over the 3 months to 19 September 2014.

Support Technician Salary Histogram in the South West

Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the South West region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +14 16 £23,500 -6.00% 3
Dorset +1 13 £27,500 +37.50%
Gloucestershire +3 9 £19,500 -11.36% 5
Bristol 0 8 £22,750 -9.00% 2
Somerset -11 5 £25,000 +5.57% 4
Devon -22 1 £17,500 -10.25%
Support Technician
England

Support Technician
Top 30 Related IT Skills in the South West

For the 6 months to 19 September 2014, IT jobs across the South West region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 63 (72.41%) Windows
2 45 (51.72%) Microsoft
3 38 (43.68%) MS Excel
4 35 (40.23%) VMware
5 32 (36.78%) VMware Infrastructure
6 30 (34.48%) MS Exchange
7 25 (28.74%) Citrix
7 25 (28.74%) Exchange Server 2010
8 23 (26.44%) HP
8 23 (26.44%) SAN
9 22 (25.29%) Dell
10 21 (24.14%) EMC
10 21 (24.14%) Active Directory
11 20 (22.99%) DataCore
11 20 (22.99%) ITIL
12 19 (21.84%) SQL
13 16 (18.39%) Windows 7
14 15 (17.24%) Windows Server 2008
15 14 (16.09%) SQL Server
16 13 (14.94%) MS Office
17 12 (13.79%) Internet
18 10 (11.49%) Windows Server 2012
19 9 (10.34%) Analytical Skills
19 9 (10.34%) Service Delivery
19 9 (10.34%) Firewall
19 9 (10.34%) Finance
20 8 (9.20%) PDA
20 8 (9.20%) VoIP
20 8 (9.20%) Windows XP
21 7 (8.05%) IIS

Support Technician
Top Related IT Skills in the South West by Category

For the 6 months to 19 September 2014, IT jobs across the South West region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (34.48%) MS Exchange
2 25 (28.74%) Exchange Server 2010
3 7 (8.05%) IIS
4 6 (6.90%) BizTalk Server
5 4 (4.60%) IBM Notes
6 2 (2.30%) Exchange Server 2003
7 1 (1.15%) Exchange Server 2007
7 1 (1.15%) Confluence
7 1 (1.15%) Lync
7 1 (1.15%) Blackberry Enterprise Server
7 1 (1.15%) CMS
7 1 (1.15%) Exchange Server 2013
Applications
1 38 (43.68%) MS Excel
2 13 (14.94%) MS Office
3 3 (3.45%) AutoCAD
Business Applications
1 3 (3.45%) Teamcenter
2 2 (2.30%) SalesLogix
3 1 (1.15%) assyst
Communications & Networking
1 23 (26.44%) SAN
2 12 (13.79%) Internet
3 9 (10.34%) Firewall
4 8 (9.20%) VoIP
5 7 (8.05%) TCP/IP
6 6 (6.90%) VPN
6 6 (6.90%) DNS
6 6 (6.90%) LAN
7 5 (5.75%) WAN
7 5 (5.75%) DHCP
8 3 (3.45%) Wireless
9 2 (2.30%) 3G
9 2 (2.30%) Network Security
9 2 (2.30%) Broadband
10 1 (1.15%) ADSL
10 1 (1.15%) Ethernet
10 1 (1.15%) Wireless Security
10 1 (1.15%) Nortel Meridian
10 1 (1.15%) NGN
Database & Business Intelligence
1 14 (16.09%) SQL Server
2 2 (2.30%) SQL Server 2000
2 2 (2.30%) SQL Server 2005
2 2 (2.30%) SQL Server 2008
3 1 (1.15%) SQL Server 2012
3 1 (1.15%) Oracle Database
3 1 (1.15%) Relational Database
3 1 (1.15%) MS Access
3 1 (1.15%) MySQL
Development Applications
1 1 (1.15%) MSI
1 1 (1.15%) JIRA
General
1 9 (10.34%) Finance
2 4 (4.60%) Banking
2 4 (4.60%) Retail
2 4 (4.60%) French Language
2 4 (4.60%) German Language
2 4 (4.60%) Italian Language
2 4 (4.60%) Spanish Language
3 3 (3.45%) Financial Institution
4 2 (2.30%) Games
5 1 (1.15%) Electronics
5 1 (1.15%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.15%) HTML
1 1 (1.15%) .NET
1 1 (1.15%) XML
Miscellaneous
1 9 (10.34%) Analytical Skills
2 8 (9.20%) PDA
3 4 (4.60%) Data Protection Act
3 4 (4.60%) Smartphone
3 4 (4.60%) Management Information System
4 3 (3.45%) Blackberry
4 3 (3.45%) Video Conferencing
5 2 (2.30%) Enterprise Software
6 1 (1.15%) User Experience
6 1 (1.15%) iPhone
6 1 (1.15%) Mathematics
6 1 (1.15%) PACS
6 1 (1.15%) NHS
6 1 (1.15%) W3C
Operating Systems
1 63 (72.41%) Windows
2 16 (18.39%) Windows 7
3 15 (17.24%) Windows Server 2008
4 10 (11.49%) Windows Server 2012
5 8 (9.20%) Windows XP
6 4 (4.60%) Mac OS X
6 4 (4.60%) Windows Server 2003
6 4 (4.60%) Apple iOS
7 3 (3.45%) Windows 8
8 2 (2.30%) Windows 2000 Server
9 1 (1.15%) UNIX
9 1 (1.15%) Windows Vista
9 1 (1.15%) Solaris
9 1 (1.15%) Linux
9 1 (1.15%) Windows 2000
Processes & Methodologies
1 20 (22.99%) ITIL
2 9 (10.34%) Service Delivery
3 4 (4.60%) Stakeholder Management
3 4 (4.60%) Time Management
3 4 (4.60%) Data Protection
4 3 (3.45%) Service Management
4 3 (3.45%) CAD
5 2 (2.30%) Project Management
5 2 (2.30%) Revenue Management
5 2 (2.30%) Performance Management
5 2 (2.30%) Root Cause Analysis
5 2 (2.30%) Kalman Filter
5 2 (2.30%) Coaching
5 2 (2.30%) Validation
6 1 (1.15%) Software Deployment
6 1 (1.15%) Performance Analysis
6 1 (1.15%) Technical Analysis
6 1 (1.15%) Continuous Improvement
6 1 (1.15%) Content Management
6 1 (1.15%) Network Planning
Programming Languages
1 19 (21.84%) SQL
2 1 (1.15%) Python
2 1 (1.15%) C
2 1 (1.15%) PL/SQL
Qualifications
1 7 (8.05%) SC Cleared
1 7 (8.05%) Security Cleared
2 6 (6.90%) Degree
3 4 (4.60%) HND
4 2 (2.30%) Microsoft Certification
4 2 (2.30%) ITIL Certification
5 1 (1.15%) MCITP
5 1 (1.15%) MCSE
5 1 (1.15%) MCP
Quality Assurance & Compliance
1 5 (5.75%) SLA
1 5 (5.75%) QA
2 1 (1.15%) HL7
2 1 (1.15%) ISO 14001
2 1 (1.15%) ISO 9001
System Software
1 32 (36.78%) VMware Infrastructure
2 21 (24.14%) Active Directory
3 2 (2.30%) VMware ESXi
4 1 (1.15%) VMware ESX
4 1 (1.15%) Microsoft App-V
4 1 (1.15%) Citrix Presentation Server
4 1 (1.15%) XenApp
4 1 (1.15%) vSphere
4 1 (1.15%) UAG
Systems Management
1 4 (4.60%) SCCM
2 2 (2.30%) Backup Exec
3 1 (1.15%) SCOM
Vendors
1 45 (51.72%) Microsoft
2 35 (40.23%) VMware
3 25 (28.74%) Citrix
4 23 (26.44%) HP
5 22 (25.29%) Dell
6 21 (24.14%) EMC
7 20 (22.99%) DataCore
8 6 (6.90%) Apple
9 4 (4.60%) Cisco
9 4 (4.60%) IBM
9 4 (4.60%) Adobe
9 4 (4.60%) Lotus
10 3 (3.45%) Siemens
10 3 (3.45%) Autodesk
11 2 (2.30%) Sage
11 2 (2.30%) Unisys
11 2 (2.30%) NetApp
12 1 (1.15%) Sun
12 1 (1.15%) Avaya
12 1 (1.15%) Oracle
Cheltenham, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Bath, Avon
Roc Search
Salary: £20000 - £30000 per annum + BENEFITS
Posted: 4 days ago
Bristol, Avon
Tank Recruitment
Salary: £22000 - £25000 per annum
Posted: 5 days ago
Bristol
Recruitment Genius
Salary: £20000 - £23000 per annum
Posted: 5 days ago
Bath
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 9 days ago
Gloucester, Gloucestershire
Ecclesiastical Insurance
Salary: Up to £30,000 per annum
Posted: 11 days ago
Bath
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 15 days ago
Bath
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 17 days ago
Salisbury
Hays IT - Uk Posting account
Salary: £21000.00 - £27000.00 per annum
Posted: 19 days ago
Wiltshire
Wiltshire Council
Posted: 23 days ago
Wiltshire
Wiltshire Council
Salary: From £21,734 to £23,945 per annum
Posted: 23 days ago
Cheltenham, Gloucestershire
Amsys
Salary: Up to £18,000 per annum +pension,life assurance and 50% staff discount
Posted: 25 days ago
Cheltenham
Opus Recruitment Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: 26 days ago