The table below looks at the statistics for Service Management skills in IT jobs advertised for the Stevenage region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 11 25 42
Rank change year-on-year
+14 +17
Permanent jobs citing Service Management 16 1 3
As % of all permanent IT jobs located in Stevenage 13.56% 0.85% 1.37%
As % of the Processes & Methodologies category 15.09% 1.54% 1.90%
Number of salaries quoted 3 0 1
Average salary £52,500 - £50,500
UK excluding London average salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Stevenage region.

Processes & Methodologies Category
Stevenage
Permanent IT job ads with a match in the
Processes & Methodologies category
106 65 158
As % of all permanent IT jobs located in Stevenage 89.83% 55.56% 72.15%
Number of salaries quoted 77 52 110
Average salary £45,000 £47,500 £44,000
Average salary % change year-on-year
-5.26% +7.95%
90% offered a salary of more than £35,000 £32,000 £32,500
10% offered a salary of more than £74,000 £52,500 £52,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Stevenage

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Stevenage region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Stevenage

Service Management
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Stevenage region.

Service Management Salary Trend in Stevenage

Service Management
Top 30 Related IT Skills in Stevenage

For the 6 months to 30 April 2016, IT jobs across the Stevenage region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 16 (100.00%) ITIL
2 13 (81.25%) Front Office
2 13 (81.25%) Security Cleared
3 11 (68.75%) Technical Analysis
3 11 (68.75%) SC Cleared
3 11 (68.75%) Data Centre
3 11 (68.75%) Retail
3 11 (68.75%) MCDST
3 11 (68.75%) Incident Management
3 11 (68.75%) Finance
3 11 (68.75%) Validation
3 11 (68.75%) MCP
3 11 (68.75%) Microsoft Certification
4 5 (31.25%) Active Directory
5 3 (18.75%) CISSP
5 3 (18.75%) Business Continuity
5 3 (18.75%) Information Security
5 3 (18.75%) BCP
5 3 (18.75%) Disaster Recovery
5 3 (18.75%) Firewall
5 3 (18.75%) ISO/IEC 27001
5 3 (18.75%) Degree
5 3 (18.75%) Asset Management
5 3 (18.75%) ISO22301
5 3 (18.75%) Analytical Skills
6 2 (12.50%) Becrypt
6 2 (12.50%) PowerShell
6 2 (12.50%) Windows 7
6 2 (12.50%) Knowledge Management
6 2 (12.50%) SCCM

Service Management
Top Related IT Skills in Stevenage by Category

For the 6 months to 30 April 2016, IT jobs across the Stevenage region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (12.50%) MS Excel
Communications & Networking
1 3 (18.75%) Firewall
General
1 13 (81.25%) Front Office
2 11 (68.75%) Finance
2 11 (68.75%) Retail
Job Titles
1 3 (18.75%) Information Manager
1 3 (18.75%) Information Security Manager
1 3 (18.75%) Security Manager
2 2 (12.50%) Service Manager
2 2 (12.50%) Technical Manager
2 2 (12.50%) Technical Services Manager
Miscellaneous
1 11 (68.75%) Data Centre
2 3 (18.75%) Analytical Skills
Operating Systems
1 2 (12.50%) Linux
1 2 (12.50%) Unix
1 2 (12.50%) Windows
1 2 (12.50%) Windows 7
Processes & Methodologies
1 16 (100.00%) ITIL
2 11 (68.75%) Incident Management
2 11 (68.75%) Technical Analysis
2 11 (68.75%) Validation
3 3 (18.75%) Asset Management
3 3 (18.75%) BCP
3 3 (18.75%) Business Continuity
3 3 (18.75%) Disaster Recovery
3 3 (18.75%) Information Security
4 2 (12.50%) Knowledge Management
4 2 (12.50%) Performance Management
Programming Languages
1 2 (12.50%) PowerShell
Qualifications
1 13 (81.25%) Security Cleared
2 11 (68.75%) MCDST
2 11 (68.75%) MCP
2 11 (68.75%) Microsoft Certification
2 11 (68.75%) SC Cleared
3 3 (18.75%) CISSP
3 3 (18.75%) Degree
Quality Assurance & Compliance
1 3 (18.75%) ISO/IEC 27001
1 3 (18.75%) ISO22301
System Software
1 5 (31.25%) Active Directory
Systems Management
1 2 (12.50%) SCCM
Vendors
1 2 (12.50%) Becrypt
1 2 (12.50%) Microsoft