The table below looks at the statistics for Service Management skills in IT jobs advertised for the Stevenage region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 31 29 -
Rank change year-on-year
-2 -
Permanent jobs citing Service Management 2 6 0
As % of all permanent IT jobs located in Stevenage 1.19% 3.87% -
As % of the Processes & Methodologies category 2.02% 4.96% -
Number of salaries quoted 2 4 0
Average salary £26,000 £37,500 -
Average salary % change year-on-year
-30.66% -
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Stevenage region.

Processes & Methodologies Category
Stevenage
Permanent IT job ads with a match in the
Processes & Methodologies category
99 121 127
As % of all permanent IT jobs located in Stevenage 58.93% 78.06% 72.16%
Number of salaries quoted 82 89 115
Average salary £42,500 £40,000 £50,000
Average salary % change year-on-year
+6.25% -20.00%
90% offered a salary of more than £24,500 £30,000 £30,000
10% offered a salary of more than £50,250 £64,000 £52,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Stevenage

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Stevenage region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Stevenage

Service Management
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Stevenage region.

Service Management Salary Trend in Stevenage

Service Management
Top 23 Related IT Skills in Stevenage

For the 6 months to 19 September 2014, IT jobs across the Stevenage region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 3 (75.00%) ITIL
2 2 (50.00%) People Management
2 2 (50.00%) Microsoft
3 1 (25.00%) ITIL Certification
3 1 (25.00%) Project Management
3 1 (25.00%) Service Delivery
3 1 (25.00%) Telecoms
3 1 (25.00%) Finance
3 1 (25.00%) Business Continuity
3 1 (25.00%) Retail
3 1 (25.00%) Fujitsu
3 1 (25.00%) Time Management
3 1 (25.00%) Video Conferencing
3 1 (25.00%) Security Cleared
3 1 (25.00%) Service Desk Management
3 1 (25.00%) Business Continuity Management
3 1 (25.00%) ITIL Foundation Certificate
3 1 (25.00%) Analytical Skills
3 1 (25.00%) C
3 1 (25.00%) CRM
3 1 (25.00%) LAN
3 1 (25.00%) WAN
3 1 (25.00%) SLA

Service Management
Top Related IT Skills in Stevenage by Category

For the 6 months to 19 September 2014, IT jobs across the Stevenage region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) WAN
General
1 1 (25.00%) Telecoms
1 1 (25.00%) Finance
1 1 (25.00%) Retail
Job Titles
1 1 (25.00%) Consultant
1 1 (25.00%) Technical Support
1 1 (25.00%) Administrator
1 1 (25.00%) Team Leader
1 1 (25.00%) Head of Operations
1 1 (25.00%) Service Desk Team Leader
1 1 (25.00%) Service Continuity Consultant
Miscellaneous
1 1 (25.00%) Video Conferencing
1 1 (25.00%) Analytical Skills
Processes & Methodologies
1 3 (75.00%) ITIL
2 2 (50.00%) People Management
3 1 (25.00%) CRM
3 1 (25.00%) Project Management
3 1 (25.00%) Service Delivery
3 1 (25.00%) Business Continuity
3 1 (25.00%) Time Management
3 1 (25.00%) Service Desk Management
3 1 (25.00%) Business Continuity Management
Programming Languages
1 1 (25.00%) C
Qualifications
1 1 (25.00%) ITIL Certification
1 1 (25.00%) Security Cleared
1 1 (25.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (25.00%) SLA
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) Fujitsu