The table below looks at the statistics for the IT Support role in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 59 67 46
Rank change year-on-year
+8 -21
Permanent jobs requiring an IT Support 8 4 6
As % of all permanent IT jobs located in Tyne and Wear 1.80% 0.75% 1.64%
As % of the Job Titles category 1.84% 0.79% 1.67%
Number of salaries quoted 6 2 6
Average salary £21,750 £29,750 £24,250
Average salary % change year-on-year
-26.89% +22.68%
90% offered a salary of more than £19,500 £26,750 £21,000
10% offered a salary of more than £26,875 £32,750 £31,500
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
434 509 360
As % of all permanent IT jobs located in Tyne and Wear 97.75% 95.14% 98.63%
Number of salaries quoted 378 437 296
Average salary £35,000 £35,232 £37,500
Average salary % change year-on-year
-0.65% -6.04%
90% offered a salary of more than £26,000 £25,000 £24,000
10% offered a salary of more than £50,000 £50,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Tyne and Wear

IT Support
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Tyne and Wear region.

IT Support Salary Trend in Tyne and Wear

IT Support
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing IT Support across the Tyne and Wear region over the 3 months to 13 February 2016.

IT Support Salary Histogram in Tyne and Wear

IT Support
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Tyne and Wear region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +3 6 £21,750 -16.34% 3
Jarrow - 2 - -
IT Support
North East

IT Support
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 13 February 2016, IT jobs across the Tyne and Wear region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 16 (80.00%) Windows
1 16 (80.00%) VMware
2 10 (50.00%) Hyper-V
2 10 (50.00%) Active Directory
3 8 (40.00%) CCNP
3 8 (40.00%) CCNA
3 8 (40.00%) MCP
3 8 (40.00%) Cisco Certification
3 8 (40.00%) VMware Certified Professional (VCP)
4 6 (30.00%) Windows Server
5 5 (25.00%) Citrix
6 4 (20.00%) MS Exchange
6 4 (20.00%) Firewall
6 4 (20.00%) Windows Server 2008
7 3 (15.00%) Windows Server 2012
7 3 (15.00%) Time Management
7 3 (15.00%) VMware Infrastructure
7 3 (15.00%) iPhone
7 3 (15.00%) Windows 7
7 3 (15.00%) NAS
7 3 (15.00%) iPad
7 3 (15.00%) SLA
7 3 (15.00%) Microsoft
8 2 (10.00%) Linux
8 2 (10.00%) IIS
8 2 (10.00%) MS Office
8 2 (10.00%) Windows Server 2003
8 2 (10.00%) Degree
8 2 (10.00%) Exchange Server 2007
8 2 (10.00%) VMware Server

IT Support
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 13 February 2016, IT jobs across the Tyne and Wear region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (20.00%) MS Exchange
2 2 (10.00%) Exchange Server 2007
2 2 (10.00%) Exchange Server 2010
2 2 (10.00%) Exchange Server 2013
2 2 (10.00%) IIS
Applications
1 2 (10.00%) MS Office
Cloud Services
1 1 (5.00%) SaaS
Communications & Networking
1 4 (20.00%) Firewall
2 3 (15.00%) NAS
3 1 (5.00%) DNS
3 1 (5.00%) Intranet
3 1 (5.00%) IP Telephony
3 1 (5.00%) LAN
3 1 (5.00%) TCP/IP
3 1 (5.00%) WAN
Miscellaneous
1 3 (15.00%) iPad
1 3 (15.00%) iPhone
2 1 (5.00%) Analytical Skills
Operating Systems
1 16 (80.00%) Windows
2 6 (30.00%) Windows Server
3 4 (20.00%) Windows Server 2008
4 3 (15.00%) Windows 7
4 3 (15.00%) Windows Server 2012
5 2 (10.00%) Linux
5 2 (10.00%) Windows Server 2003
6 1 (5.00%) Windows 8
Processes & Methodologies
1 3 (15.00%) Time Management
2 1 (5.00%) Document Management
2 1 (5.00%) ERP
2 1 (5.00%) ITIL
2 1 (5.00%) Project Management
Programming Languages
1 1 (5.00%) SQL
Qualifications
1 8 (40.00%) CCNA
1 8 (40.00%) CCNP
1 8 (40.00%) Cisco Certification
1 8 (40.00%) MCP
1 8 (40.00%) VMware Certified Professional (VCP)
2 2 (10.00%) Degree
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 10 (50.00%) Active Directory
1 10 (50.00%) Hyper-V
2 3 (15.00%) VMware Infrastructure
3 2 (10.00%) VMware Server
Vendors
1 16 (80.00%) VMware
2 5 (25.00%) Citrix
3 3 (15.00%) Microsoft
4 1 (5.00%) Apple
4 1 (5.00%) Intel Security
4 1 (5.00%) NEC
Newcastle Upon Tyne, Tyne and Wear
EasyWebRecruitment.com
Salary: £16k - £18k
Posted: Yesterday
Newcastle, Staffordshire
Senitor Associates
Salary: £18000 - £20000 per annum + Brand New Company Van + Benefits
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago