The statistics below represent IT jobs advertised across the Tyne and Wear region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
IT Support
North East / Tyne and Wear
Rank 51 59 65
Rank change year-on-year
+8 +6
Permanent jobs requiring an IT Support 10 7 4
As % of all permanent IT jobs located in Tyne and Wear 2.04% 1.58% 0.71%
As % of the Job Titles category 2.12% 1.61% 0.74%
Number of salaries quoted 10 6 1
Median salary £22,000 £22,500 £26,000
Median salary % change year-on-year
-2.22% -13.46%
UK excluding London median salary £25,000 £25,000 £24,595
% change year-on-year
- +1.64%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
472 434 544
As % of all permanent IT jobs located in Tyne and Wear 96.52% 97.75% 96.45%
Number of salaries quoted 423 381 458
Median salary £35,000 £35,000 £37,500
Median salary % change year-on-year
- -6.66%
90% offered a salary of more than £22,500 £26,000 £25,000
10% offered a salary of more than £45,000 £55,000 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

IT Support
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region that featured IT Support in the job title.

IT Support Jobs Demand Trend in Tyne and Wear

IT Support
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Tyne and Wear region.

IT Support Salary Trend in Tyne and Wear

IT Support
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing IT Support across the Tyne and Wear region over the 3 months to 20 February 2017.

IT Support Salary Histogram in Tyne and Wear

IT Support
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Tyne and Wear region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +2 4 £28,250 +25.55%
Sunderland - 3 £22,000 -
Jarrow +7 2 £20,905 -
IT Support
North East

IT Support Skill Set
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 20 February 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring IT Support in the job title.

1 21 (77.78%) Windows
1 21 (77.78%) Active Directory
2 16 (59.26%) VMware
3 11 (40.74%) MCP
4 10 (37.04%) SLA
5 9 (33.33%) CCNA
5 9 (33.33%) Cisco Certification
6 8 (29.63%) Microsoft
6 8 (29.63%) CCNP
6 8 (29.63%) VMware Certified Professional (VCP)
6 8 (29.63%) Hyper-V
7 7 (25.93%) VMware Infrastructure
7 7 (25.93%) DNS
7 7 (25.93%) DHCP
7 7 (25.93%) MS Excel
7 7 (25.93%) ITIL
8 6 (22.22%) Citrix
8 6 (22.22%) Windows 7
8 6 (22.22%) Incident Management
9 5 (18.52%) Finance
9 5 (18.52%) Apple
9 5 (18.52%) MS Office
10 4 (14.81%) Investment Management
11 3 (11.11%) Windows Server 2012
11 3 (11.11%) Windows Server
11 3 (11.11%) IIS
11 3 (11.11%) Systems Management Server (SMS)
11 3 (11.11%) Banking
12 2 (7.41%) Firewall
12 2 (7.41%) Telecoms

IT Support Skill Set
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.11%) IIS
2 2 (7.41%) SharePoint
3 1 (3.70%) Apache
3 1 (3.70%) Exchange Server 2003
3 1 (3.70%) Exchange Server 2013
3 1 (3.70%) MS Exchange
Applications
1 7 (25.93%) MS Excel
2 5 (18.52%) MS Office
Cloud Services
1 2 (7.41%) Office 365
2 1 (3.70%) Microsoft Azure
Communications & Networking
1 7 (25.93%) DHCP
1 7 (25.93%) DNS
2 2 (7.41%) Firewall
3 1 (3.70%) Network Security
3 1 (3.70%) POP3
3 1 (3.70%) Remote Desktop
3 1 (3.70%) SMTP
3 1 (3.70%) TCP/IP
3 1 (3.70%) VoIP
Database & Business Intelligence
1 1 (3.70%) MySQL
1 1 (3.70%) SQL Server Analysis Services
1 1 (3.70%) SQL Server Integration Services
1 1 (3.70%) SQL Server Reporting Services
Development Applications
1 1 (3.70%) Visual Studio
General
1 5 (18.52%) Finance
2 3 (11.11%) Banking
3 2 (7.41%) Telecoms
4 1 (3.70%) Financial Institution
Libraries, Frameworks & Software Standards
1 1 (3.70%) LAMP
1 1 (3.70%) Web Services
1 1 (3.70%) XML
Miscellaneous
1 2 (7.41%) Blackberry
1 2 (7.41%) iPhone
Operating Systems
1 21 (77.78%) Windows
2 6 (22.22%) Windows 7
3 3 (11.11%) Windows Server
3 3 (11.11%) Windows Server 2012
4 2 (7.41%) Windows 8
4 2 (7.41%) Windows XP
5 1 (3.70%) Android
5 1 (3.70%) Linux
5 1 (3.70%) Windows 10
5 1 (3.70%) Windows Server 2003
5 1 (3.70%) Windows Server 2008
5 1 (3.70%) Windows Vista
Processes & Methodologies
1 7 (25.93%) ITIL
2 6 (22.22%) Incident Management
3 4 (14.81%) Investment Management
4 2 (7.41%) Coaching
4 2 (7.41%) Network Management
5 1 (3.70%) Analytics
5 1 (3.70%) Change Control
5 1 (3.70%) Change Management
5 1 (3.70%) Data Protection
5 1 (3.70%) Knowledge Management
5 1 (3.70%) Problem Management
5 1 (3.70%) Server Virtualisation
Programming Languages
1 1 (3.70%) PHP
1 1 (3.70%) SQL
Qualifications
1 11 (40.74%) MCP
2 9 (33.33%) CCNA
2 9 (33.33%) Cisco Certification
3 8 (29.63%) CCNP
3 8 (29.63%) VMware Certified Professional (VCP)
4 2 (7.41%) ITIL Foundation Certificate
4 2 (7.41%) MCDST
4 2 (7.41%) MCSA
4 2 (7.41%) Microsoft Certification
5 1 (3.70%) Degree
5 1 (3.70%) MCITP
5 1 (3.70%) SC Cleared
5 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 10 (37.04%) SLA
System Software
1 21 (77.78%) Active Directory
2 8 (29.63%) Hyper-V
3 7 (25.93%) VMware Infrastructure
4 2 (7.41%) Virtual Desktop
Systems Management
1 3 (11.11%) Systems Management Server (SMS)
Vendors
1 16 (59.26%) VMware
2 8 (29.63%) Microsoft
3 6 (22.22%) Citrix
4 5 (18.52%) Apple
5 2 (7.41%) ServiceNow
6 1 (3.70%) Bloomberg
6 1 (3.70%) Cisco
6 1 (3.70%) Dell
6 1 (3.70%) Fidessa
6 1 (3.70%) HP
6 1 (3.70%) LANDesk
6 1 (3.70%) NetApp
6 1 (3.70%) Reuters