The first table below looks at the demand for the IT Support role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North East region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
IT Support
Rank 64 62 59
Rank change year-on-year
-2 -3
Permanent jobs requiring an IT Support 5 15 8
As % of all permanent IT jobs located in the North East 0.726% 1.736% 1.088%
As % of the Job Titles category 0.768% 1.799% 1.117%
Number of salaries quoted 5 15 6
Average salary £21,500 £22,500 £28,000
Average salary % change year-on-year
-4.44% -19.64%
UK excluding London average salary £24,000 £24,000 £23,750
% change year-on-year
- +1.05%
All Job Titles
North East
Permanent IT job ads with a match in the
Job Titles category
651 834 716
As % of all permanent IT jobs located in the North East 94.48% 96.53% 97.41%
Number of salaries quoted 564 689 599
Average salary £35,500 £35,000 £35,000
Average salary % change year-on-year
+1.42% -
90% offered a salary of more than £22,500 £24,000 £21,000
10% offered a salary of more than £52,500 £72,500 £65,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
IT Support
England

IT Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support across the North East region as a proportion of the total demand within the Job Titles category.

North East IT Support Jobs Demand Trend

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North East region.

North East IT Support Salary Trend

IT Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North East region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Tyne and Wear -4 4 £21,500 -4.44%
Durham -3 1 £17,000 -22.72%
IT Support
England

IT Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the North East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 5 (83.33%) Active Directory
1 5 (83.33%) Windows
2 4 (66.67%) Microsoft
2 4 (66.67%) MS Excel
2 4 (66.67%) ITIL
2 4 (66.67%) Windows Server 2008
3 3 (50.00%) Windows 8
3 3 (50.00%) MCP
3 3 (50.00%) MS Office
3 3 (50.00%) C
3 3 (50.00%) Microsoft Certification
3 3 (50.00%) Windows Server 2003
3 3 (50.00%) CRM
3 3 (50.00%) E-Commerce
3 3 (50.00%) Windows XP
3 3 (50.00%) Degree
3 3 (50.00%) MCSE
3 3 (50.00%) MCDST
3 3 (50.00%) Dynamics CRM
3 3 (50.00%) Dynamics GP
4 1 (16.67%) .NET Framework
4 1 (16.67%) Service Delivery
4 1 (16.67%) Publishing
4 1 (16.67%) SLA
4 1 (16.67%) AutoCAD
4 1 (16.67%) SQL
4 1 (16.67%) .NET
4 1 (16.67%) SQL Server
4 1 (16.67%) IIS
4 1 (16.67%) Web Services

IT Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the North East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (16.67%) .NET Framework
1 1 (16.67%) .NET
1 1 (16.67%) Web Services
Application Platforms
1 1 (16.67%) IIS
Applications
1 4 (66.67%) MS Excel
2 3 (50.00%) MS Office
3 1 (16.67%) AutoCAD
Business Applications
1 3 (50.00%) Dynamics CRM
1 3 (50.00%) Dynamics GP
Database & Business Intelligence
1 1 (16.67%) SQL Server
General
1 1 (16.67%) Publishing
Operating Systems
1 5 (83.33%) Windows
2 4 (66.67%) Windows Server 2008
3 3 (50.00%) Windows 8
3 3 (50.00%) Windows Server 2003
3 3 (50.00%) Windows XP
4 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 4 (66.67%) ITIL
2 3 (50.00%) CRM
2 3 (50.00%) E-Commerce
3 1 (16.67%) Service Delivery
Programming Languages
1 3 (50.00%) C
2 1 (16.67%) SQL
Qualifications
1 3 (50.00%) MCP
1 3 (50.00%) Microsoft Certification
1 3 (50.00%) Degree
1 3 (50.00%) MCSE
1 3 (50.00%) MCDST
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 5 (83.33%) Active Directory
Vendors
1 4 (66.67%) Microsoft
Newcastle Upon Tyne, Tyne and Wear
2nd Line IT Support Technician - Newcastle Upon Tyne - Windows, Server, Active Directory, TCP/IP, DNS, DHCP - £15,000 - £20,000. A Windows, Server, Active Directory, TCP/IP, DNS,...
Oscar Associates (UK) Ltd
Salary: £15000 - £20000 per annum
Posted: 20 May 2013