The table below looks at the statistics for the IT Support role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 58 71 53
Rank change year-on-year
+13 -18
Permanent jobs requiring an IT Support 11 2 11
As % of all permanent IT jobs located in the North East 1.85% 0.29% 1.95%
As % of the Job Titles category 1.90% 0.30% 1.99%
Number of salaries quoted 9 2 11
Average salary £22,500 £29,750 £25,500
Average salary % change year-on-year
-24.36% +16.66%
90% offered a salary of more than £19,400 £26,750 £20,500
10% offered a salary of more than £28,250 £32,750 £30,000
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
579 658 553
As % of all permanent IT jobs located in the North East 97.64% 94.54% 98.05%
Number of salaries quoted 497 555 438
Average salary £35,000 £35,000 £36,250
Average salary % change year-on-year
- -3.44%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £51,000 £50,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North East

IT Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North East region.

IT Support Salary Trend in the North East

IT Support
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing IT Support across the North East region over the 3 months to 11 February 2016.

IT Support Salary Histogram in the North East

IT Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North East region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +12 10 £21,750 -26.89% 2
IT Support
England

IT Support
Top 30 Related IT Skills in the North East

For the 6 months to 11 February 2016, IT jobs across the North East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 18 (75.00%) Windows
2 16 (66.67%) VMware
3 10 (41.67%) Active Directory
3 10 (41.67%) Hyper-V
4 9 (37.50%) MCP
5 8 (33.33%) Cisco Certification
5 8 (33.33%) CCNP
5 8 (33.33%) CCNA
5 8 (33.33%) VMware Certified Professional (VCP)
6 6 (25.00%) Windows Server
7 5 (20.83%) Citrix
8 4 (16.67%) MS Exchange
8 4 (16.67%) Windows Server 2008
8 4 (16.67%) Firewall
9 3 (12.50%) NAS
9 3 (12.50%) Windows 7
9 3 (12.50%) iPad
9 3 (12.50%) Windows Server 2012
9 3 (12.50%) Time Management
9 3 (12.50%) VMware Infrastructure
9 3 (12.50%) iPhone
9 3 (12.50%) Linux
9 3 (12.50%) SLA
9 3 (12.50%) Microsoft
10 2 (8.33%) SQL
10 2 (8.33%) IIS
10 2 (8.33%) MS Office
10 2 (8.33%) Windows Server 2003
10 2 (8.33%) Degree
10 2 (8.33%) Exchange Server 2007

IT Support
Top Related IT Skills in the North East by Category

For the 6 months to 11 February 2016, IT jobs across the North East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (16.67%) MS Exchange
2 2 (8.33%) Exchange Server 2007
2 2 (8.33%) Exchange Server 2010
2 2 (8.33%) Exchange Server 2013
2 2 (8.33%) IIS
Applications
1 2 (8.33%) MS Office
Cloud Services
1 1 (4.17%) SaaS
Communications & Networking
1 4 (16.67%) Firewall
2 3 (12.50%) NAS
3 1 (4.17%) DNS
3 1 (4.17%) Internet
3 1 (4.17%) Intranet
3 1 (4.17%) IP Telephony
3 1 (4.17%) LAN
3 1 (4.17%) TCP/IP
3 1 (4.17%) WAN
Miscellaneous
1 3 (12.50%) iPad
1 3 (12.50%) iPhone
2 2 (8.33%) Data Centre
3 1 (4.17%) Analytical Skills
3 1 (4.17%) Driving Licence
Operating Systems
1 18 (75.00%) Windows
2 6 (25.00%) Windows Server
3 4 (16.67%) Windows Server 2008
4 3 (12.50%) Linux
4 3 (12.50%) Windows 7
4 3 (12.50%) Windows Server 2012
5 2 (8.33%) Windows Server 2003
6 1 (4.17%) Windows 8
Processes & Methodologies
1 3 (12.50%) Time Management
2 2 (8.33%) Line Management
3 1 (4.17%) Document Management
3 1 (4.17%) ERP
3 1 (4.17%) ITIL
3 1 (4.17%) Project Management
Programming Languages
1 2 (8.33%) SQL
Qualifications
1 9 (37.50%) MCP
2 8 (33.33%) CCNA
2 8 (33.33%) CCNP
2 8 (33.33%) Cisco Certification
2 8 (33.33%) VMware Certified Professional (VCP)
3 2 (8.33%) Degree
Quality Assurance & Compliance
1 3 (12.50%) SLA
System Software
1 10 (41.67%) Active Directory
1 10 (41.67%) Hyper-V
2 3 (12.50%) VMware Infrastructure
3 2 (8.33%) VMware Server
Vendors
1 16 (66.67%) VMware
2 5 (20.83%) Citrix
3 3 (12.50%) Microsoft
4 1 (4.17%) Apple
4 1 (4.17%) Intel Security
4 1 (4.17%) NEC
Newcastle, Staffordshire
Senitor Associates
Salary: £18000 - £20000 per annum + Brand New Company Van + Benefits
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago