The statistics below represent IT jobs advertised across the North East region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 48 66 75
Rank change year-on-year
+18 +9
Permanent jobs requiring an IT Support 25 17 7
As % of all permanent IT jobs located in the North East 3.53% 2.28% 0.89%
As % of the Job Titles category 3.69% 2.35% 0.92%
Number of salaries quoted 24 15 7
Median salary £24,250 £22,500 £27,500
Median salary % change year-on-year
+7.77% -18.18%
90% offered a salary of more than £21,650 £19,000 £23,600
10% offered a salary of more than £30,000 £29,000 £29,900
UK excluding London median salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
677 723 764
As % of all permanent IT jobs located in the North East 95.62% 97.05% 97.20%
Number of salaries quoted 544 635 642
Median salary £37,000 £35,184 £35,000
Median salary % change year-on-year
+5.16% +0.52%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £48,500 £52,000 £55,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

IT Support
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the North East

IT Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North East region.

IT Support Salary Trend in the North East

IT Support
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing IT Support across the North East region over the 3 months to 7 December 2016.

IT Support Salary Histogram in the North East

IT Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North East region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +5 20 £22,500 +3.44% 1
Durham - 5 £27,500 -
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 7 December 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring IT Support in the job title.

1 26 (86.67%) Windows
2 21 (70.00%) Active Directory
3 12 (40.00%) VMware
4 11 (36.67%) Cisco Certification
4 11 (36.67%) CCNA
4 11 (36.67%) ITIL
4 11 (36.67%) MCP
5 10 (33.33%) Hyper-V
6 9 (30.00%) VMware Certified Professional (VCP)
6 9 (30.00%) CCNP
6 9 (30.00%) SLA
7 8 (26.67%) Windows Server
8 7 (23.33%) Microsoft
9 6 (20.00%) MS Office
9 6 (20.00%) MS Excel
10 5 (16.67%) Incident Management
10 5 (16.67%) Patch Management
10 5 (16.67%) Driving Licence
11 4 (13.33%) Investment Management
11 4 (13.33%) Windows 7
11 4 (13.33%) DNS
11 4 (13.33%) Cisco
11 4 (13.33%) Finance
12 3 (10.00%) Firewall
12 3 (10.00%) DHCP
12 3 (10.00%) VMware Infrastructure
13 2 (6.67%) Windows Server 2008
13 2 (6.67%) ServiceNow
13 2 (6.67%) ITIL Foundation Certificate
13 2 (6.67%) Remote Desktop

IT Support Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.67%) IIS
1 2 (6.67%) MS Exchange
2 1 (3.33%) Apache
2 1 (3.33%) Exchange Server 2003
2 1 (3.33%) Exchange Server 2013
2 1 (3.33%) SharePoint
Applications
1 6 (20.00%) MS Excel
1 6 (20.00%) MS Office
2 1 (3.33%) MS PowerPoint
Communications & Networking
1 4 (13.33%) DNS
2 3 (10.00%) DHCP
2 3 (10.00%) Firewall
3 2 (6.67%) POP3
3 2 (6.67%) Remote Desktop
3 2 (6.67%) SMTP
3 2 (6.67%) VoIP
4 1 (3.33%) Fibre Channel
4 1 (3.33%) LAN
4 1 (3.33%) WAN
Database & Business Intelligence
1 1 (3.33%) MySQL
1 1 (3.33%) SQL Server Analysis Services
1 1 (3.33%) SQL Server Integration Services
1 1 (3.33%) SQL Server Reporting Services
Development Applications
1 1 (3.33%) Visual Studio
General
1 4 (13.33%) Finance
2 2 (6.67%) Banking
3 1 (3.33%) Financial Institution
3 1 (3.33%) Marketing
3 1 (3.33%) Retail
3 1 (3.33%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.33%) CSS
1 1 (3.33%) LAMP
1 1 (3.33%) Web Services
1 1 (3.33%) XML
Miscellaneous
1 5 (16.67%) Driving Licence
2 1 (3.33%) Blackberry
2 1 (3.33%) iPhone
Operating Systems
1 26 (86.67%) Windows
2 8 (26.67%) Windows Server
3 4 (13.33%) Windows 7
4 2 (6.67%) Linux
4 2 (6.67%) Windows Server 2003
4 2 (6.67%) Windows Server 2008
5 1 (3.33%) Unix
5 1 (3.33%) Windows 10
5 1 (3.33%) Windows 8
5 1 (3.33%) Windows Server 2012
5 1 (3.33%) Windows XP
Processes & Methodologies
1 11 (36.67%) ITIL
2 5 (16.67%) Incident Management
2 5 (16.67%) Patch Management
3 4 (13.33%) Investment Management
4 1 (3.33%) Analytics
4 1 (3.33%) Change Control
4 1 (3.33%) Change Management
4 1 (3.33%) Knowledge Management
4 1 (3.33%) Network Management
4 1 (3.33%) Problem Management
4 1 (3.33%) Project Management
4 1 (3.33%) Risk Management
4 1 (3.33%) Server Virtualisation
Programming Languages
1 1 (3.33%) PHP
1 1 (3.33%) SQL
Qualifications
1 11 (36.67%) CCNA
1 11 (36.67%) Cisco Certification
1 11 (36.67%) MCP
2 9 (30.00%) CCNP
2 9 (30.00%) VMware Certified Professional (VCP)
3 2 (6.67%) ITIL Foundation Certificate
4 1 (3.33%) A+ Certification
4 1 (3.33%) SC Cleared
4 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 9 (30.00%) SLA
System Software
1 21 (70.00%) Active Directory
2 10 (33.33%) Hyper-V
3 3 (10.00%) VMware Infrastructure
4 2 (6.67%) Virtual Desktop
Systems Management
1 2 (6.67%) Systems Management Server (SMS)
2 1 (3.33%) SCCM
2 1 (3.33%) SCOM
Vendors
1 12 (40.00%) VMware
2 7 (23.33%) Microsoft
3 4 (13.33%) Cisco
4 2 (6.67%) Apple
4 2 (6.67%) Citrix
4 2 (6.67%) ServiceNow
5 1 (3.33%) IBM
5 1 (3.33%) LANDesk
5 1 (3.33%) NetApp
Sunderland, Tyne and Wear
RM plc
Salary: £20000 - £24000 per annum + Bonus & Benefits
Posted: 6 days ago