The table below looks at the statistics for the IT Support role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 72 74 64
Rank change year-on-year
+2 -10
Permanent jobs requiring an IT Support 4 1 6
As % of all permanent IT jobs located in the North East 0.47% 0.15% 0.76%
As % of the Job Titles category 0.48% 0.16% 0.78%
Number of salaries quoted 4 1 6
Average salary £23,000 £21,000 £23,500
Average salary % change year-on-year
+9.52% -10.63%
90% offered a salary of more than £17,375 £21,000 £21,750
10% offered a salary of more than £31,250 £21,000 £24,375
UK excluding London average salary £24,750 £23,500 £25,000
% change year-on-year
+5.31% -6.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
825 638 771
As % of all permanent IT jobs located in the North East 96.72% 96.52% 97.23%
Number of salaries quoted 592 538 658
Average salary £33,500 £36,500 £35,000
Average salary % change year-on-year
-8.21% +4.28%
90% offered a salary of more than £22,500 £22,500 £23,400
10% offered a salary of more than £50,000 £62,500 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North East

IT Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North East region.

IT Support Salary Trend in the North East

IT Support
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing IT Support across the North East region over the 3 months to 22 August 2014.

IT Support Salary Histogram in the North East

IT Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North East region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -5 4 £23,000 +9.52% 2
IT Support
England

IT Support
Top 30 Related IT Skills in the North East

For the 6 months to 22 August 2014, IT jobs across the North East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 4 (57.14%) Microsoft
2 3 (42.86%) SQL Server
2 3 (42.86%) Windows
3 2 (28.57%) MS Office
3 2 (28.57%) ITIL
3 2 (28.57%) UNIX
3 2 (28.57%) SQL
3 2 (28.57%) T-SQL
3 2 (28.57%) Active Directory
3 2 (28.57%) MS Excel
3 2 (28.57%) Oracle
3 2 (28.57%) Manufacturing
3 2 (28.57%) Degree
4 1 (14.29%) Digital Marketing
4 1 (14.29%) iPhone
4 1 (14.29%) SQL Server 2008
4 1 (14.29%) Windows 7
4 1 (14.29%) vSphere
4 1 (14.29%) iPad
4 1 (14.29%) SQL Server Reporting Services
4 1 (14.29%) SAP Oil and Gas
4 1 (14.29%) Marketing
4 1 (14.29%) VMware
4 1 (14.29%) Programme Management
4 1 (14.29%) MS Access
4 1 (14.29%) VPN
4 1 (14.29%) Business Intelligence
4 1 (14.29%) Citrix
4 1 (14.29%) Microsoft Certification
4 1 (14.29%) CAD

IT Support
Top Related IT Skills in the North East by Category

For the 6 months to 22 August 2014, IT jobs across the North East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (28.57%) MS Office
1 2 (28.57%) MS Excel
Business Applications
1 1 (14.29%) SAP Oil and Gas
Communications & Networking
1 1 (14.29%) VPN
Database & Business Intelligence
1 3 (42.86%) SQL Server
2 1 (14.29%) SQL Server 2008
2 1 (14.29%) SQL Server Reporting Services
2 1 (14.29%) MS Access
2 1 (14.29%) MySQL
2 1 (14.29%) Crystal Reports
2 1 (14.29%) Oracle Reports
General
1 2 (28.57%) Manufacturing
2 1 (14.29%) Marketing
2 1 (14.29%) Electronics
2 1 (14.29%) Telecoms
2 1 (14.29%) Finance
Libraries, Frameworks & Software Standards
1 1 (14.29%) .NET
Miscellaneous
1 1 (14.29%) iPhone
1 1 (14.29%) iPad
1 1 (14.29%) DTV
Operating Systems
1 3 (42.86%) Windows
2 2 (28.57%) UNIX
3 1 (14.29%) Windows 7
3 1 (14.29%) Solaris
3 1 (14.29%) Linux
Processes & Methodologies
1 2 (28.57%) ITIL
2 1 (14.29%) Digital Marketing
2 1 (14.29%) Programme Management
2 1 (14.29%) Business Intelligence
2 1 (14.29%) CAD
2 1 (14.29%) Service Management
Programming Languages
1 2 (28.57%) SQL
1 2 (28.57%) T-SQL
2 1 (14.29%) Java
2 1 (14.29%) PL/SQL
2 1 (14.29%) Python
Qualifications
1 2 (28.57%) Degree
2 1 (14.29%) Microsoft Certification
System Software
1 2 (28.57%) Active Directory
2 1 (14.29%) vSphere
Vendors
1 4 (57.14%) Microsoft
2 2 (28.57%) Oracle
3 1 (14.29%) VMware
3 1 (14.29%) Citrix
3 1 (14.29%) SAP