The table below looks at the statistics for the IT Support role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
IT Support
Rank 74 67 66
Rank change year-on-year
-7 -1
Permanent jobs requiring an IT Support 8 5 4
As % of all permanent IT jobs located in the North East 1.02% 0.68% 0.56%
As % of the Job Titles category 1.06% 0.71% 0.58%
Number of salaries quoted 4 5 4
Average salary £18,750 £23,000 £20,250
Average salary % change year-on-year
-18.47% +13.58%
90% offered a salary of more than £17,450 £19,300 £17,600
10% offered a salary of more than £20,750 £24,900 £27,450
UK excluding London average salary £24,000 £24,000 £24,000
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
752 707 693
As % of all permanent IT jobs located in the North East 95.43% 96.58% 96.92%
Number of salaries quoted 633 601 597
Average salary £35,000 £37,000 £34,000
Average salary % change year-on-year
-5.40% +8.82%
90% offered a salary of more than £25,000 £24,000 £21,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North East

IT Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North East region.

IT Support Salary Trend in the North East

IT Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North East region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -7 5 £19,250 -16.30% 4
Durham 0 2 £18,500 -15.90%
Northumberland - 1 £19,000 -
IT Support
England

IT Support
Top 30 Related IT Skills in the North East

For the 6 months to 28 April 2015, IT jobs across the North East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 9 (81.82%) Windows
2 7 (63.64%) Windows Server 2008
3 6 (54.55%) MS Exchange
3 6 (54.55%) Active Directory
4 5 (45.45%) Firewall
4 5 (45.45%) Windows Server 2012
5 4 (36.36%) Exchange Server 2010
5 4 (36.36%) Exchange Server 2007
5 4 (36.36%) DHCP
6 3 (27.27%) DNS
6 3 (27.27%) Windows XP
6 3 (27.27%) SQL
6 3 (27.27%) VMware
6 3 (27.27%) Windows 8
7 2 (18.18%) Windows 7
7 2 (18.18%) VMware Infrastructure
7 2 (18.18%) Microsoft
7 2 (18.18%) Citrix
7 2 (18.18%) SQL Server
7 2 (18.18%) MS Excel
7 2 (18.18%) LAN
7 2 (18.18%) VoIP
7 2 (18.18%) WAN
8 1 (9.09%) SLA
8 1 (9.09%) TCP/IP
8 1 (9.09%) VPN
8 1 (9.09%) MCSA
8 1 (9.09%) MS Office
8 1 (9.09%) MCP
8 1 (9.09%) Cisco Certification

IT Support
Top Related IT Skills in the North East by Category

For the 6 months to 28 April 2015, IT jobs across the North East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (54.55%) MS Exchange
2 4 (36.36%) Exchange Server 2007
2 4 (36.36%) Exchange Server 2010
3 1 (9.09%) Exchange Server 2003
Applications
1 2 (18.18%) MS Excel
2 1 (9.09%) MS Office
Cloud Services
1 1 (9.09%) Office 365
Communications & Networking
1 5 (45.45%) Firewall
2 4 (36.36%) DHCP
3 3 (27.27%) DNS
4 2 (18.18%) LAN
4 2 (18.18%) VoIP
4 2 (18.18%) WAN
5 1 (9.09%) TCP/IP
5 1 (9.09%) VPN
5 1 (9.09%) Intranet
5 1 (9.09%) Internet
5 1 (9.09%) Wireless
Database & Business Intelligence
1 2 (18.18%) SQL Server
Miscellaneous
1 1 (9.09%) iPhone
1 1 (9.09%) iPad
Operating Systems
1 9 (81.82%) Windows
2 7 (63.64%) Windows Server 2008
3 5 (45.45%) Windows Server 2012
4 3 (27.27%) Windows 8
4 3 (27.27%) Windows XP
5 2 (18.18%) Windows 7
6 1 (9.09%) Windows Server 2003
6 1 (9.09%) Windows Vista
Processes & Methodologies
1 1 (9.09%) Service Delivery
1 1 (9.09%) Software Testing
1 1 (9.09%) Kalman Filter
1 1 (9.09%) Mentoring
Programming Languages
1 3 (27.27%) SQL
Qualifications
1 1 (9.09%) MCP
1 1 (9.09%) MCSA
1 1 (9.09%) CCNA
1 1 (9.09%) Cisco Certification
1 1 (9.09%) Microsoft Certification
1 1 (9.09%) Degree
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 6 (54.55%) Active Directory
2 2 (18.18%) VMware Infrastructure
3 1 (9.09%) Hyper-V
3 1 (9.09%) vSphere
Systems Management
1 1 (9.09%) Backup Exec
Vendors
1 3 (27.27%) VMware
2 2 (18.18%) Microsoft
2 2 (18.18%) Citrix
3 1 (9.09%) Apple
3 1 (9.09%) HP
Newcastle Upon Tyne, Tyne and Wear
EasyWebRecruitment.com
Salary: up to £35,000 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
EasyWebRecruitment.com
Salary: £18k to £20k dependent on skills and experience
Posted: 6 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Salary: £15000.00 - £19000.00 per annum
Posted: 13 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Salary: £15000.00 - £18000.00 per annum
Posted: 26 days ago