The table below looks at the statistics for the IT Support role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 71 67 68
Rank change year-on-year
-4 +1
Permanent jobs requiring an IT Support 5 5 2
As % of all permanent IT jobs located in the North East 0.70% 0.82% 0.28%
As % of the Job Titles category 0.73% 0.84% 0.29%
Number of salaries quoted 1 5 2
Average salary £18,500 £23,000 £24,500
Average salary % change year-on-year
-19.56% -6.12%
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
685 592 689
As % of all permanent IT jobs located in the North East 96.07% 96.89% 97.87%
Number of salaries quoted 584 485 601
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £23,500 £20,500
10% offered a salary of more than £59,000 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North East

IT Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North East region.

IT Support Salary Trend in the North East

IT Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North East region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -15 3 - - 2
Durham +9 2 £18,500 -15.90% 1
IT Support
England

IT Support
Top 30 Related IT Skills in the North East

For the 6 months to 27 March 2015, IT jobs across the North East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 10 (100.00%) Windows
2 8 (80.00%) MS Exchange
2 8 (80.00%) Active Directory
3 7 (70.00%) Firewall
4 6 (60.00%) Windows Server 2008
5 5 (50.00%) Windows 8
5 5 (50.00%) Windows Server 2012
5 5 (50.00%) VMware
5 5 (50.00%) Windows XP
5 5 (50.00%) DHCP
6 4 (40.00%) DNS
6 4 (40.00%) Microsoft
6 4 (40.00%) SQL Server
6 4 (40.00%) Exchange Server 2010
6 4 (40.00%) Exchange Server 2007
6 4 (40.00%) VMware Infrastructure
7 3 (30.00%) Hyper-V
7 3 (30.00%) vSphere
7 3 (30.00%) Windows Vista
7 3 (30.00%) HP
7 3 (30.00%) SQL
8 2 (20.00%) Citrix
8 2 (20.00%) MS Excel
8 2 (20.00%) LAN
8 2 (20.00%) VoIP
8 2 (20.00%) WAN
8 2 (20.00%) Windows 7
9 1 (10.00%) Exchange Server 2003
9 1 (10.00%) Office 365
9 1 (10.00%) Kalman Filter

IT Support
Top Related IT Skills in the North East by Category

For the 6 months to 27 March 2015, IT jobs across the North East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (80.00%) MS Exchange
2 4 (40.00%) Exchange Server 2007
2 4 (40.00%) Exchange Server 2010
3 1 (10.00%) Exchange Server 2003
Applications
1 2 (20.00%) MS Excel
2 1 (10.00%) MS Office
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 7 (70.00%) Firewall
2 5 (50.00%) DHCP
3 4 (40.00%) DNS
4 2 (20.00%) LAN
4 2 (20.00%) VoIP
4 2 (20.00%) WAN
5 1 (10.00%) VPN
5 1 (10.00%) Intranet
5 1 (10.00%) Internet
5 1 (10.00%) Wireless
Database & Business Intelligence
1 4 (40.00%) SQL Server
Operating Systems
1 10 (100.00%) Windows
2 6 (60.00%) Windows Server 2008
3 5 (50.00%) Windows XP
3 5 (50.00%) Windows 8
3 5 (50.00%) Windows Server 2012
4 3 (30.00%) Windows Vista
5 2 (20.00%) Windows 7
6 1 (10.00%) Windows Server 2003
Processes & Methodologies
1 1 (10.00%) Service Delivery
1 1 (10.00%) Kalman Filter
1 1 (10.00%) Mentoring
Programming Languages
1 3 (30.00%) SQL
System Software
1 8 (80.00%) Active Directory
2 4 (40.00%) VMware Infrastructure
3 3 (30.00%) Hyper-V
3 3 (30.00%) vSphere
Systems Management
1 1 (10.00%) Backup Exec
Vendors
1 5 (50.00%) VMware
2 4 (40.00%) Microsoft
3 3 (30.00%) HP
4 2 (20.00%) Citrix
5 1 (10.00%) Apple
Newcastle Upon Tyne, Tyne and Wear
CV Screen Ltd
Salary: £16k - 17k per year + Pension + Training
Posted: 3 days ago
Newcastle upon Tyne
Capita - ITIN
Salary: £15000 - £17000. per annum
Posted: 16 days ago
Darlington, County Durham
RM Education
Salary: £16000 - £21000 per annum + Bonus & Benefits
Posted: 17 days ago