Customer-Centric Approach Jobs in the UK excluding London

Customer-Centric Approach
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Customer-Centric Approach skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centric Approach over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 650 528 731
Rank change year-on-year -122 +203 -83
Permanent jobs citing Customer-Centric Approach 121 237 134
As % of all permanent jobs advertised in the UK excluding London 0.17% 0.39% 0.19%
As % of the Processes & Methodologies category 0.20% 0.40% 0.20%
Number of salaries quoted 88 218 122
10th Percentile £21,000 - £29,330
25th Percentile £27,000 £67,500 £50,847
Median annual salary (50th Percentile) £42,500 £70,000 £80,000
Median % change year-on-year -39.29% -12.50% +103.82%
75th Percentile £57,250 £72,500 £85,000
90th Percentile £92,500 - -
UK median annual salary £45,000 £70,000 £80,000
% change year-on-year -35.71% -12.50% +28.00%

All Process and Methodology Skills
UK excluding London

Customer-Centric Approach is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 59,360 58,686 66,792
As % of all permanent jobs advertised in the UK excluding London 84.34% 95.63% 94.02%
Number of salaries quoted 41,074 30,149 41,547
10th Percentile £27,041 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Customer-Centric Approach
Job Vacancy Trend in the UK excluding London

Job postings citing Customer-Centric Approach as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer-Centric Approach in the UK excluding London

Customer-Centric Approach
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Customer-Centric Approach in the UK excluding London.

Salary trend for Customer-Centric Approach in the UK excluding London

Customer-Centric Approach
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Customer-Centric Approach in the UK excluding London over the 6 months to 4 May 2024.

Salary histogram for Customer-Centric Approach in the UK excluding London

Customer-Centric Approach
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centric Approach within the UK excluding London region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +23 41 £42,500 -39.54% 10
North of England -27 32 £41,250 -41.07% 18
Midlands 0 17 £45,000 -35.71% 10
North West -23 15 £45,000 -35.71% 11
Yorkshire +75 14 £45,250 -35.36% 5
South West -38 11 £88,411 +26.30% 5
East of England +10 10 £27,000 -61.59% 5
East Midlands -16 9 £26,500 -62.14% 7
West Midlands +3 8 £67,500 -3.57% 3
Wales +8 5 £22,000 -68.57%
Scotland -72 5 £55,000 -21.76% 3
North East -17 3 £37,500 -46.43% 2
Customer-Centric Approach
UK

Customer-Centric Approach
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.48%) Microsoft Exchange
2 2 (1.65%) IIS
2 2 (1.65%) SharePoint
2 2 (1.65%) Tomcat
Applications
1 11 (9.09%) Microsoft Excel
2 10 (8.26%) Microsoft Office
3 8 (6.61%) Microsoft PowerPoint
4 7 (5.79%) Spreadsheet
5 1 (0.83%) Chatbot
5 1 (0.83%) Microsoft Project
Business Applications
1 4 (3.31%) Salesforce CRM
2 3 (2.48%) Dynamics CRM
3 2 (1.65%) Dynamics NAV
4 1 (0.83%) Dynamics GP
Cloud Services
1 22 (18.18%) Azure
2 21 (17.36%) SaaS
3 10 (8.26%) Microsoft 365
3 10 (8.26%) Power Platform
4 9 (7.44%) AWS
5 6 (4.96%) Matillion
5 6 (4.96%) Serverless
5 6 (4.96%) Snowflake
6 5 (4.13%) GCP
7 4 (3.31%) Google Analytics
8 3 (2.48%) Dynamics 365
9 2 (1.65%) Entra ID
9 2 (1.65%) Nutanix
10 1 (0.83%) Azure Data Factory
10 1 (0.83%) Azure Synapse Analytics
10 1 (0.83%) Mimecast
10 1 (0.83%) OneDrive
Communications & Networking
1 10 (8.26%) Firewall
2 5 (4.13%) LAN
2 5 (4.13%) WAN
3 4 (3.31%) DHCP
3 4 (3.31%) DNS
3 4 (3.31%) TCP/IP
4 1 (0.83%) HTTP
4 1 (0.83%) HTTPS
4 1 (0.83%) IP Telephony
4 1 (0.83%) Remote Desktop
4 1 (0.83%) VLAN
4 1 (0.83%) VPN
Database & Business Intelligence
1 12 (9.92%) SQL Server
2 11 (9.09%) MySQL
3 10 (8.26%) Power BI
4 6 (4.96%) Data Lake
4 6 (4.96%) Metadata
5 2 (1.65%) BigQuery
5 2 (1.65%) Looker
6 1 (0.83%) Microsoft Analysis Services
6 1 (0.83%) SQL Server Analysis Services
6 1 (0.83%) SQL Server Integration Services
6 1 (0.83%) SQL Server Reporting Services
Development Applications
1 6 (4.96%) Git
2 2 (1.65%) JIRA
General
1 75 (61.98%) Social Skills
2 27 (22.31%) Analytical Skills
3 25 (20.66%) Finance
4 19 (15.70%) Retail
5 13 (10.74%) Telecoms
6 12 (9.92%) Manufacturing
7 9 (7.44%) Legal
8 8 (6.61%) Marketing
8 8 (6.61%) Pharmaceutical
9 6 (4.96%) Billing
10 5 (4.13%) Back Office
10 5 (4.13%) Law
10 5 (4.13%) Presentation Skills
11 4 (3.31%) Automotive
11 4 (3.31%) Brand Awareness
11 4 (3.31%) Inclusion and Diversity
11 4 (3.31%) Wearables
12 2 (1.65%) Fire and Rescue
13 1 (0.83%) Influencing Skills
13 1 (0.83%) Public Sector
Job Titles
1 16 (13.22%) Analyst
1 16 (13.22%) Support Engineer
2 13 (10.74%) Lead
3 9 (7.44%) IT Support
4 8 (6.61%) Project Manager
4 8 (6.61%) Service Manager
4 8 (6.61%) Software Support Engineer
5 7 (5.79%) IT Engineer
5 7 (5.79%) Product Manager
5 7 (5.79%) Senior
6 6 (4.96%) 1st Line Support
6 6 (4.96%) Architect
6 6 (4.96%) Consultant
6 6 (4.96%) Data Architect
6 6 (4.96%) Developer
6 6 (4.96%) IT Support Engineer
6 6 (4.96%) Product Owner
6 6 (4.96%) Service Analyst
6 6 (4.96%) Service Desk Analyst
7 5 (4.13%) 1st Line Support Engineer
Libraries, Frameworks & Software Standards
1 17 (14.05%) Web Services
2 12 (9.92%) CSS
2 12 (9.92%) HTML
3 11 (9.09%) RESTful
4 9 (7.44%) jQuery
4 9 (7.44%) React
5 7 (5.79%) .NET
6 6 (4.96%) AngularJS
7 5 (4.13%) Doctrine
7 5 (4.13%) HTML5
7 5 (4.13%) LAMP
7 5 (4.13%) Laravel
7 5 (4.13%) Symfony
7 5 (4.13%) Vue
8 4 (3.31%) CSS3
9 1 (0.83%) RxJS
Miscellaneous
1 10 (8.26%) Self-Motivation
2 7 (5.79%) Algorithms
2 7 (5.79%) Data Structures
3 6 (4.96%) Product Ownership
4 4 (3.31%) Management Information System
4 4 (3.31%) Social Media
5 2 (1.65%) Driving Licence
5 2 (1.65%) Fibre Optics
5 2 (1.65%) Mobile App
5 2 (1.65%) Onboarding
5 2 (1.65%) Renewable Energy
6 1 (0.83%) PMI
6 1 (0.83%) PropTech
Operating Systems
1 17 (14.05%) Windows
2 10 (8.26%) Windows Server
3 3 (2.48%) Linux
3 3 (2.48%) Unix
3 3 (2.48%) Windows 10
Processes & Methodologies
1 121 (100.00%) Customer-Centricity
2 48 (39.67%) Problem-Solving
3 34 (28.10%) Agile
4 27 (22.31%) Customer Service
5 26 (21.49%) Customer Experience
6 24 (19.83%) Continuous Improvement
7 22 (18.18%) Project Management
8 20 (16.53%) ITIL
8 20 (16.53%) Scrum
9 19 (15.70%) Roadmaps
10 16 (13.22%) Analytics
10 16 (13.22%) CRM
10 16 (13.22%) User Experience
11 14 (11.57%) Customer Requirements
11 14 (11.57%) Data Modelling
11 14 (11.57%) Information Security
11 14 (11.57%) Visualisation
12 13 (10.74%) Data Strategy
12 13 (10.74%) Data Visualisation
12 13 (10.74%) ETL
Programming Languages
1 24 (19.83%) SQL
2 10 (8.26%) JavaScript
3 7 (5.79%) T-SQL
4 5 (4.13%) C#
4 5 (4.13%) PHP
4 5 (4.13%) PowerShell
5 3 (2.48%) Bash
5 3 (2.48%) Python
6 2 (1.65%) Java
7 1 (0.83%) R
7 1 (0.83%) TypeScript
7 1 (0.83%) VB
Qualifications
1 23 (19.01%) Degree
2 7 (5.79%) Master's Degree
2 7 (5.79%) MBA
3 3 (2.48%) A+ Certification
3 3 (2.48%) Microsoft Certification
4 2 (1.65%) DBS Check
4 2 (1.65%) ITIL Certification
5 1 (0.83%) Numerate Degree
5 1 (0.83%) PgMP
5 1 (0.83%) PMI Certification
Quality Assurance & Compliance
1 6 (4.96%) GDPR
2 5 (4.13%) Cyber Essentials
2 5 (4.13%) ISO/IEC 27001
3 2 (1.65%) Accessibility
3 2 (1.65%) PCI DSS
3 2 (1.65%) QA
4 1 (0.83%) Data Quality
System Software
1 19 (15.70%) Active Directory
2 7 (5.79%) Hyper-V
3 6 (4.96%) VMware Infrastructure
4 5 (4.13%) Docker
5 2 (1.65%) Virtual Machines
Systems Management
1 5 (4.13%) Kubernetes
2 1 (0.83%) Microsoft Intune
Vendors
1 36 (29.75%) Microsoft
2 7 (5.79%) Databricks
2 7 (5.79%) VMware
3 6 (4.96%) SAP
4 5 (4.13%) Genesys
4 5 (4.13%) Oracle
4 5 (4.13%) YouTube
5 4 (3.31%) Google
5 4 (3.31%) Salesforce
6 3 (2.48%) Apple
6 3 (2.48%) IBM
7 2 (1.65%) HP
7 2 (1.65%) Medallia
7 2 (1.65%) Optimizely
8 1 (0.83%) Cisco
8 1 (0.83%) Dell
8 1 (0.83%) Fortinet
8 1 (0.83%) N-able
8 1 (0.83%) Palo Alto
8 1 (0.83%) Progress