Service Analyst Jobs in the UK excluding London

Service Analyst
UK > UK excluding London

The median Service Analyst salary in the UK excluding London is £26,000 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 290 309 265
Rank change year-on-year +19 -44 +41
Permanent jobs requiring a Service Analyst 641 625 941
As % of all permanent jobs advertised in the UK excluding London 0.90% 1.04% 1.33%
As % of the Job Titles category 0.95% 1.17% 1.39%
Number of salaries quoted 485 472 732
10th Percentile £21,750 £21,253 £19,513
25th Percentile £23,500 £23,500 £21,750
Median annual salary (50th Percentile) £26,000 £26,000 £25,000
Median % change year-on-year - +4.00% +4.17%
75th Percentile £30,000 £33,375 £30,500
90th Percentile £37,500 £43,750 £47,000
UK median annual salary £27,500 £29,224 £27,000
% change year-on-year -5.90% +8.24% -1.82%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,217 53,628 67,833
% of permanent jobs with a recognized job title 94.79% 89.16% 95.77%
Number of salaries quoted 47,585 30,477 42,470
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Analyst in the UK excluding London

Service Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Analyst in the UK excluding London.

Salary trend for Service Analyst in the UK excluding London

Service Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Analyst in the UK excluding London over the 6 months to 9 May 2024.

Salary histogram for Service Analyst in the UK excluding London

Service Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the UK excluding London region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +91 220 £24,500 -2.00% 33
South East -66 115 £26,000 -5.45% 19
North West +33 110 £24,500 -3.92% 18
Midlands +3 103 £28,165 -2.88% 18
South West +39 98 £27,500 +1.85% 9
Yorkshire +116 85 £24,500 +4.26% 11
West Midlands +15 70 £27,500 -6.78% 11
East of England +40 63 £26,500 +1.92% 20
East Midlands -7 33 £28,165 +4.31% 7
Scotland -97 26 £28,000 +19.15% 7
North East +1 25 £24,500 - 5
Wales -8 14 £25,500 -20.31% 5
Northern Ireland +27 2 £31,500 -3.08% 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 9 May 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Analyst in the job title.

1 327 (51.01%) Microsoft
2 311 (48.52%) Social Skills
3 251 (39.16%) Windows
4 250 (39.00%) Customer Service
5 245 (38.22%) Active Directory
6 241 (37.60%) Microsoft 365
7 216 (33.70%) ITIL
8 172 (26.83%) Problem-Solving
9 121 (18.88%) Microsoft Office
10 92 (14.35%) SLA
11 82 (12.79%) Finance
12 81 (12.64%) Analytical Skills
13 80 (12.48%) Time Management
14 73 (11.39%) Incident Management
14 73 (11.39%) Windows 10
15 72 (11.23%) ITSM
16 69 (10.76%) Law
16 69 (10.76%) ServiceNow
16 69 (10.76%) Windows Server
17 62 (9.67%) Azure
18 55 (8.58%) Inclusion and Diversity
19 54 (8.42%) Retail
20 53 (8.27%) LAN
21 52 (8.11%) Microsoft Exchange
22 50 (7.80%) Service Delivery
22 50 (7.80%) Service Management
23 44 (6.86%) Degree
24 43 (6.71%) TCP/IP
25 40 (6.24%) VPN
25 40 (6.24%) DNS

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (8.11%) Microsoft Exchange
2 33 (5.15%) SharePoint
3 26 (4.06%) Confluence
4 3 (0.47%) Exchange Server 2013
4 3 (0.47%) IBM Notes
5 2 (0.31%) Exchange Server 2003
5 2 (0.31%) Exchange Server 2007
5 2 (0.31%) Exchange Server 2010
5 2 (0.31%) Skype for Business
Applications
1 121 (18.88%) Microsoft Office
2 27 (4.21%) Microsoft Excel
3 19 (2.96%) Microsoft PowerPoint
4 2 (0.31%) Chatbot
4 2 (0.31%) Microsoft Project
4 2 (0.31%) MS Visio
Business Applications
1 2 (0.31%) assyst
2 1 (0.16%) Remedy ITSM
Cloud Services
1 241 (37.60%) Microsoft 365
2 62 (9.67%) Azure
3 33 (5.15%) SaaS
4 16 (2.50%) Entra ID
5 13 (2.03%) Mimecast
6 4 (0.62%) OneDrive
6 4 (0.62%) Power Platform
7 3 (0.47%) Yammer
8 2 (0.31%) AWS
8 2 (0.31%) Dynamics 365
8 2 (0.31%) PaaS
9 1 (0.16%) Cloud Computing
9 1 (0.16%) GCP
9 1 (0.16%) WeChat
Communications & Networking
1 53 (8.27%) LAN
2 43 (6.71%) TCP/IP
3 40 (6.24%) DNS
3 40 (6.24%) VPN
4 37 (5.77%) WAN
5 36 (5.62%) Firewall
5 36 (5.62%) VoIP
6 29 (4.52%) DHCP
7 22 (3.43%) Internet
8 20 (3.12%) Wireless
9 17 (2.65%) Remote Desktop
10 11 (1.72%) Broadband
11 9 (1.40%) Wi-Fi
12 4 (0.62%) Cisco IOS
13 3 (0.47%) Skype
13 3 (0.47%) VLAN
14 2 (0.31%) SAN
14 2 (0.31%) Structured Cabling
15 1 (0.16%) IP Telephony
15 1 (0.16%) PBX
Database & Business Intelligence
1 14 (2.18%) SQL Server
2 4 (0.62%) Power BI
3 2 (0.31%) SQL Server Integration Services
3 2 (0.31%) SQL Server Reporting Services
4 1 (0.16%) Amazon RDS
4 1 (0.16%) MySQL
4 1 (0.16%) Oracle Reports
Development Applications
1 27 (4.21%) JIRA
General
1 311 (48.52%) Social Skills
2 82 (12.79%) Finance
3 81 (12.64%) Analytical Skills
4 69 (10.76%) Law
5 55 (8.58%) Inclusion and Diversity
6 54 (8.42%) Retail
7 37 (5.77%) Banking
8 34 (5.30%) Telecoms
9 32 (4.99%) Investment Banking
10 27 (4.21%) French Language
11 24 (3.74%) Public Sector
12 21 (3.28%) Legal
13 20 (3.12%) Digital Economy
14 19 (2.96%) Corporate Banking
14 19 (2.96%) Presentation Skills
15 13 (2.03%) Front Office
16 12 (1.87%) Documentation Skills
17 9 (1.40%) Organisational Skills
18 8 (1.25%) German Language
19 6 (0.94%) Italian Language
Libraries, Frameworks & Software Standards
1 16 (2.50%) OLE
2 5 (0.78%) XML
Miscellaneous
1 28 (4.37%) Smartphone
2 25 (3.90%) Self-Motivation
3 23 (3.59%) Management Information System
4 20 (3.12%) Driving Licence
5 19 (2.96%) Mobile App
6 16 (2.50%) Data Centre
7 13 (2.03%) Team-Oriented Environment
8 10 (1.56%) Onboarding
9 9 (1.40%) Life Science
10 8 (1.25%) Replication
11 7 (1.09%) Credit Derivative
11 7 (1.09%) Credit Risk
11 7 (1.09%) Derivative
11 7 (1.09%) Foreign Exchange (FX)
12 6 (0.94%) Fixed Income
13 3 (0.47%) Data Structures
13 3 (0.47%) EPoS
13 3 (0.47%) Mainframe
13 3 (0.47%) Mobile Computing
13 3 (0.47%) Video Conferencing
Operating Systems
1 251 (39.16%) Windows
2 73 (11.39%) Windows 10
3 69 (10.76%) Windows Server
4 37 (5.77%) Android
5 23 (3.59%) Windows Server 2016
5 23 (3.59%) Windows Server 2019
6 17 (2.65%) Windows Server 2012
7 13 (2.03%) Apple iOS
7 13 (2.03%) Windows 7
8 6 (0.94%) Unix
9 5 (0.78%) Windows Server 2008
10 4 (0.62%) Linux
10 4 (0.62%) Mac OS
11 3 (0.47%) Windows 8
12 2 (0.31%) Windows Server 2003
Processes & Methodologies
1 250 (39.00%) Customer Service
2 216 (33.70%) ITIL
3 172 (26.83%) Problem-Solving
4 80 (12.48%) Time Management
5 73 (11.39%) Incident Management
6 72 (11.23%) ITSM
7 50 (7.80%) Service Delivery
7 50 (7.80%) Service Management
8 30 (4.68%) Change Management
8 30 (4.68%) Project Management
9 26 (4.06%) Collaborative Working
10 24 (3.74%) Continuous Improvement
10 24 (3.74%) Root Cause Analysis
11 23 (3.59%) Business Analysis
11 23 (3.59%) Customer Experience
12 21 (3.28%) Asset Management
12 21 (3.28%) Problem Management
13 18 (2.81%) Statistics
14 16 (2.50%) Proactive Monitoring
14 16 (2.50%) Software Asset Management
Programming Languages
1 16 (2.50%) R
1 16 (2.50%) SQL
2 9 (1.40%) PowerShell
Qualifications
1 44 (6.86%) Degree
2 26 (4.06%) Microsoft Certification
3 25 (3.90%) A+ Certification
4 23 (3.59%) Security Cleared
5 16 (2.50%) ITIL Certification
6 15 (2.34%) DV Cleared
7 12 (1.87%) NVQ Level 3
8 9 (1.40%) ITIL Foundation Certificate
9 8 (1.25%) SC Cleared
10 6 (0.94%) MCP
11 5 (0.78%) BPSS Clearance
11 5 (0.78%) DBS Check
12 4 (0.62%) MCITP
12 4 (0.62%) MCSA
13 3 (0.47%) CompTIA Security+
14 2 (0.31%) Computer Science Degree
14 2 (0.31%) HND
15 1 (0.16%) HNC
15 1 (0.16%) ISEB
15 1 (0.16%) MCSE
Quality Assurance & Compliance
1 92 (14.35%) SLA
2 18 (2.81%) GDPR
3 4 (0.62%) ISO 9001
4 3 (0.47%) ISO 14001
4 3 (0.47%) ISO/IEC 27001
5 2 (0.31%) Accessibility
6 1 (0.16%) PMO
System Software
1 245 (38.22%) Active Directory
2 10 (1.56%) VMware Infrastructure
3 9 (1.40%) Hyper-V
3 9 (1.40%) vSphere
4 4 (0.62%) XenApp
4 4 (0.62%) XenDesktop
5 2 (0.31%) Citrix Hypervisor
6 1 (0.16%) BitLocker
6 1 (0.16%) Terminal Services
6 1 (0.16%) Virtual Servers
6 1 (0.16%) VMware ESXi
Systems Management
1 20 (3.12%) Microsoft Intune
2 18 (2.81%) SCCM
3 1 (0.16%) IBM BigFix
3 1 (0.16%) Icinga
3 1 (0.16%) Jamf Pro
3 1 (0.16%) Systems Management Server (SMS)
3 1 (0.16%) Tivoli
Vendors
1 327 (51.01%) Microsoft
2 69 (10.76%) ServiceNow
3 29 (4.52%) VMware
4 25 (3.90%) Cisco
5 24 (3.74%) Apple
6 20 (3.12%) Citrix
7 15 (2.34%) Dell
8 12 (1.87%) HP
9 11 (1.72%) Virgin Media
10 10 (1.56%) iManage
10 10 (1.56%) NetApp
10 10 (1.56%) Snow
11 9 (1.40%) Adobe
12 8 (1.25%) Remedy
12 8 (1.25%) Veeam
13 6 (0.94%) Aderant
14 5 (0.78%) Google
14 5 (0.78%) Meraki
14 5 (0.78%) Splunk
15 4 (0.62%) Atlassian